BBPOS WISEPAD2 WisePad 2 User Manual WP2 IM Eng 20151119

BBPOS International Limited WisePad 2 WP2 IM Eng 20151119

Contents

User Manual

Quick Start ProceduresQuick Start ProceduresSTEP 1This device can support iOS (iOS 5.0 or above), Android(Android 2.1 or above), Windows Phone 8 & MS Windows.Download ocial application from app stores.APPDOWNLOADAPPDOWNLOADSTEP 2Turn on the device pairing function of yoursmartphone/tablet. Then, press and hold “ ” to turn on WisePad until “STANDBY” displays on the LCD.**Please ensure that Bluetooth® function ofyour smartphone/tablet is ON before devices pairing.STEP 3Press “ ” to enter the Setting Menu, then press “1” for Bluetooth pairing. ScannedDevice ListSTEP 4Select WisePad 2 in the Scanned Device List on your smartphone/tablet. Then, your WisePad 2 will show the Home Menu when the devices are paired.**For rst time pairing, you need to follow the instructions to input “PASSKEY” to complete pairing with your Android devices.STEP 5You can follow your application instruction to start the transaction process, then tap/swipe/insert the payment card and input PIN (per request) to complete thetransaction.**Remarks: If you pay via swiping card or inserting EMV IC card, please ensure that the magstripe or EMV chip of the card is facing the right direction. If you pay by using NFC card, please ensure you tap the NFC payment card within 4cm range on top of the NFC marking.**00 XXXX 5522ValidThru 00/00ALDSONCARD1100 2200 XXXX 5522MemberSince 00 ValidFrom 00/00 ValidThru 00/00JIMMY DONALDSONCREDIT CARDNFC LED indicatorsLED indicatorPower on / SettingUp and Down buttonsCLEAR & ENTER ButtonsLanyard holeFor magstripecard readingwith LED indicatorSecured PIN padfor PIN inputLCD displayCANCEL buttonFor EMV card readingwith LED indicatorIndex & Accessories (Fig.1) Index & Accessories (Fig.1)FRONTReset buttonSAM card slotsPackage Contents Device x 1Lanyard x 1USB cable x 1Instruction Manual x 1BACKNFC Status IndicatorsFirst LED ONReady for tapping cardLEDs ON in ascenging orderReading card information4 LEDs ON + “Beep”Card reading process successfully completedFirst LED ON + “Beep”Transaction completedFirst LED ashingStandby modeError, please retryError, please retry~Beep~~Beep~~Beep~1100 2200 XXXXMemberSince00ValidFrom00/00ValidThru00/00Cardholder NaCREDIT CARD1100 2200 XXXXMemberSince00ValidFrom00/00ValidThru00/00Cardholder NaCREDIT CARD~Beep~Fig. 3c - Home MenuFig. 3a - Bluetooth® PairingFig. 3d - Connecting WiFiFig. 3e - Connecting GPRSFig. 3b - Passkey Screeni. Bluetooth® connectionEnter the Bluetooth® pairing mode (Fig. 3a) after pressing “1”.**For rst time pairing, you may need to input “PASSKEY” to complete the pairing process with your Android devices. (Fig 3b)After device is successfully paired, WisePad 2 will enter the Home Menu (Fig. 3c).ii. WiFi network connectionEnter the WiFi network connecting mode (Fig. 3d) after pressing “2”.After network is successfully connected, WisePad 2 will enter the Home Menu (Fig. 3c).iii. GPRS connectionPlease ensure the SAM/SIM cards are properly inserted to card slots before GPRS connection.Enter the GPRS network connecting more (Fig. 3e) after pressing “3”. After network is successfully connected, WisePad 2 will enter the Home Menu (Fig. 3c).Fig. 1aFig. 1b - Setting MenuFig. 2 - Connection MenuSet Up Connection Set Up ConnectionSTEP 2 (refer to Fig. 3)Choose connection method, press“1” to connect via Bluetooth®“2” to connect WIFI“3” to connectSTEP 1Press and hold the Power On/O button to turn on WisePad 2, then press “ ” to conrm. (refer to Fig. 1a)When “STANDBY .....” is shown, press “ ” or “X” to enter the Setting Menu. (Fig. 1b)mPOS Solution Combining NFC, MSR and EMV Chip Reading FunctionsWisePad™ 2www.bbpos.comCompatable with:iOS, Android, Windows Phone 8, MS Windows.JDSP 64# QPSUGPS DIBSHJOH PQFSBUJPO
Fig. 5a - Choose Payment Method Step 2Choose Payment MethodPlease choose the required payment method to complete the transaction process:i. Press “1” to support swiping magnetic stripe card (Fig. 5b). Follow instruction to swipe your card.ii. Press “2” to support inserting ICC card (Fig. 5c). If you are required to input PIN, please input via secure PIN pad and press “ ” to conrm.iii. Press “3” to support tapping NFC card (Fig. 5d). Please ensure you tap the NFC payment card within 4cm range on top of the NFC marking. Success tapping will have beep sound and LED indication.Remarks: If you pay via swiping card or inserting EMV IC card, please ensure that the magstripe or EMC chip of the card is facing the right direction.Fig. 5b - Ready for swipe cardFig. 5c - Ready for inserting cardFig. 5d - Input PIN via PIN padFig. 5e - Ready for tapping cardSales Operation Sales OperationFig. 4a - Input Transaction Amount Step 1Input Amounti. In the Home Menu (Fig. 3c), press “1” to enter SALES page (Fig. 4a).ii. Input transaction amount (Fig. 4a).iii. Input tips amount (Fig. 4b) if any, then press “ ” to conrm input.iv. Total amount will be shown on display, press “ ” to ACCEPT or “X” to DECLINE.**If you need to cancel the transaction, please press “X” to cancel. “DECLINE” will be shown on the display and back to SALES page (Fig. 4a) for next transaction.Fig. 4b - Input Tips AmountFig. 4c - Conrm Total AmountDevice cannot read your cardsuccessfully through NFCreadingProblems RecommendationsDevice cannot read yourcard successfullyDevice has no responseDevice cannot be pairedProblems RecommendationsDisplay turned oautomaticallyDevice lost the connectionwith your smartphone ortablet when the device isauto-o.Troubleshooting TroubleshootingRoom 1602, 16/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kongwww.bbpos.comNeed Help?E: sales@bbpos.com | T: +852 3158 2585FCC Caution Statements:This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.Caution: Any changes or modications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.©2015 BBPOS Limited. All rights reserved. BBPOS and WisePad are either trademark or registered trademarks of BBPOS Limited. IOS is the trademark of Apple Inc. Android™ is a trademark of Google Inc. Windows® is registered trademark of Microsoft Corporation in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BBPOS Limited is under license. Other trademarks and trade names are those of their respective owners. All details are subject to change without prior notice.CAUTION & IMPORTANT NOTESLCD Message DetailsWisePad 2 Message DescriptionBBPOS WisePad 2 opening screenSTANDBY Waiting for connection via Bluetooth®, WiFi or GPRS network. WisePad 2 enters “SLEEP MODE” if no operation for 5 minutesBLUETOOTH ON Bluetooth® is turned on and pairing withPAIRING NOW .... smartphone or tablet.CONNECTING NETWORK .... WiFi or GPRS network is connectingPROCESSING Transaction is processingINPUT PIN Enter PININCORRECT PIN Incorrect PIN input, please retryCOMPLETED Transaction is completedCANCELLATION Transaction is cancelledTERMINATE Transaction result is terminatedDECLINED Transaction result is declinedMSR SUCCESS Succeeds to swipe cardMSR FAIL Fails to swipe cardNO ICC No ICC card is inserted/detectedNO RESPONSE Time out message for no card is inserted or swipedINSERT CARD Remind to insert ICC cardSWIPE CARD Remind to insert ICC cardNFC Remind to tap cardACCEPTED Transaction result is successPOWER OFF? Conrm or decline to turn o the WisePad 2Product SpecicationsProduct Size 70mm (W) x 108mm (H) x 16.5mm(D)Product Weight 105gPower & Battery Lithium Polymer Rechargeable Battery 750mAH, 3.7VMagstripe Card Reader Triple Track (Track 1, 2 & 3)Swipe Speed 15cm/sec - 100cm/secLED indicator • Operating - green light ashing • Low Battery Level - red light ashing • Charging - red light on • Fully charged - green light onNFC LED Indicator • Connecting with POS terminal - First LED ashing • Ready for NFC Reading - First LED on • Success Reading - 4 LEDs on in ascending order • Transaction Completed - 4 LEDs on with “BEEP” • Errors - First LED ash with twice “BEEP” • Power o - All LEDs oCommunication Interface Bluetooth® v2.1, Bluetooth® v4.0 (iOS)*, USB, WiFi or GPRS (optional with SAM/SIM cards)Operating Temperature 0°C - 45°C (32°F - 113°F)Operating Humidity Max 95%Storage Temperature -10°C - 55°C (14°F - 131°F)Storage Humidity Max 95%*Support only by iPhone 5 or later, iPad 3 or later, iPad Mini or later, iPod Touch 5th generation or later.• Please press & hold the power on/o button to restart your device.• Please check if you can nd the device’s “Serial Number” (Shown on the back of device) in the “Scanned Device List” of your smartphone or tablet.• The display may turn o after enter the “SLEEP MODE” to save power. Please press and hold the power on/o button to restart it.• The device may be out of power, please use the USB cable to recharge it, then retry.• Please press and hold the power on/o button to turn on the device again. The device will automatically connect with your smartphone or tablet again.• The device may be at lower battery level, please use the USB cable to recharge it, then retry.• Please ensure the device or smartphone/tablet is within the reception range.• Please check if your card supports NFC payment.• Please ensure if your card is placed within 4cm range on top of the NFC marking.• Please take out your NFC payment card from wallet or purse for payment to avoid any interference.• Please check if the device has power when operating and ensure devices are connected.• Please check if the application instructs to swipe or insert card.• Please ensure that there is no obstacle in the card slots.• Please check if the magstripe or chip of the card is facing the right direction when swiping or inserting card.• Please ensure your phone/tablet is supported model for this device’s operation.• Please swipe or insert card with a more constant speed.• Please use a paper clip to press the reset button at the back for reboot.5IJT FRVJQNFOU DPNQMJFT XJUI '$$ SBEJBUJPO FYQPTVSF MJNJUT TFU GPSUI GPS BO VODPOUSPMMFEFOWJSPONFOU &OE VTFS NVTU GPMMPX UIF TQFDJGJD PQFSBUJOH JOTUSVDUJPOT GPS TBUJTGZJOH3' FYQPTVSF DPNQMJBODF 5IJT USBOTNJUUFS NVTU OPU CF DPMPDBUFE PS PQFSBUJOH JO DPOKVODUJPOXJUI BOZ PUIFS BOUFOOB PS USBOTNJUUFS 5IF NPCJMF EFWJDF JT EFTJHOFE UP NFFU UIF SFRVJSFNFOUTGPS FYQPTVSF UP SBEJP XBWFT FTUBCMJTIFE CZ UIF 'FEFSBM $PNNVOJDBUJPOT $PNNJTTJPO 64"5IFTF SFRVJSFNFOUT TFU B 4"3 MJNJU PG  8LH BWFSBHFE PWFS POF HSBN PG UJTTVF5IF IJHIFTU 4"3 WBMVF SFQPSUFE VOEFS UIJT TUBOEBSE EVSJOH QSPEVDUDFSUJGJDBUJPO GPS VTFXIFO QSPQFSMZ XPSO PO UIF CPEZ JT  8LH 'PS CPEZ PQFSBUJPO UIJT EFWJDF IBT CFFO UFTUFE BOE NFFUT '$$ 3' FYQPTVSF HVJEFMJOFTXIFOVTFE XJUIBOZ BDDFTTPSZ UIBU DPOUBJOT OP NFUBM BOE UIBU QPTJUJPOT B NJOJNVN PG NNGSPN UIF CPEZ 6TF PG PUIFSBDDFTTPSJFT NBZ OPU FOTVSF DPNQMJBODF XJUI '$$ 3' FYQPTVSFHVJEFMJOFT• Ensure to turn on the Bluetooth® function of your smartphone or tablet before use.• Please fully charge your WisePad 2 before use. • Please ensure that you have chosen the desired “Pairing” method of WisePad 2 before to start the connection process.• Please ensure magstripe /EMV chip of the card is facing the right direction when swiping or inserting card.• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint, or insert foregin object into the device. Doing any of which will void the Warranty.• Don’t immerse the device into water and place near washbasins or any wet locations. Don’t spill any food or liquid on the device. Don’t attempt to dry the device with external heat sources, such as microwave or hair dryer. • Don’t use any corrosive solvent or water to clean the device. Recommend using dry cloth to clean the surface only. • Don’t use any sharp tools to point the internal components or connectors, doing which may lead to malfunction and void the Warranty.• Don’t try to disassemble the device to repair. Please contact your dealer for repair and maintenance.

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