BBPOS WISEPAD2 WisePad 2 User Manual WP2 IM Eng 20151119

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Document ID	3148830
Application ID	qyyTpaGfyDfIpcUZQRbpvg==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	63.09kB (788640 bits)
Date Submitted	2016-09-27 00:00:00
Date Available	2016-09-27 00:00:00
Creation Date	2016-09-20 13:05:36
Producing Software	Acrobat Distiller 9.3.0 (Windows)
Document Lastmod	2016-09-21 16:03:31
Document Title	WP2_IM_Eng_20151119
Document Creator	Adobe Illustrator CC 2015 (Windows)
Document Author:	EEDSZ3208

Index & Accessories (Fig.1)
Index & Accessories (Fig.1)
FRONT
Lanyard hole
Quick Start Procedures
BACK
NFC LED indicators
This device can support iOS (iOS 5.0 or above), Android
(Android 2.1 or above), Windows Phone 8 & MS Windows.
For magstripe
card reading
with LED indicator
WisePad™ 2
mPOS Solution Combining NFC, MSR
and EMV Chip Reading Functions
STEP 1
APP
DOWNLOAD
Download official application from app stores.
STEP 2
LED indicator
LCD display
Reset button
Turn on the device pairing function of your
smartphone/tablet. Then, press and hold
“ ” to turn on WisePad until “STANDBY”
displays on the LCD.
APP
DOWNLOAD
.JDSP 64# QPSU
GPS DIBSHJOH PQFSBUJPO
**Please ensure that BluetoothÂŽ function of
your smartphone/tablet is ON before devices
pairing.
SAM card slots
Power on / Setting
Up and Down buttons
Secured PIN pad
for PIN input
Package Contents
CANCEL button
STEP 3
CLEAR & ENTER Buttons
Device
Lanyard
USB cable
Instruction Manual
For EMV card reading
with LED indicator
Compatable with:
iOS, Android, Windows Phone 8, MS Windows
Press “ ” to enter the Setting Menu, then press “1”
x1
x1
x1
x1
for Bluetooth pairing.
www.bbpos.com
Quick Start Procedures
NFC Status Indicators
First LED ON
STEP 4
Select WisePad 2 in the Scanned Device List on your
smartphone/tablet. Then, your WisePad 2 will show the
Home Menu when the devices are paired.
Set Up Connection
LEDs ON in ascenging order
Scanned
Device List
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**For first time pairing, you may need to input “PASSKEY” to complete
the pairing process with your Android devices. (Fig 3b)
Fig. 3b - Passkey Screen
First LED flashing
Error, please retry
Fig. 1b - Setting Menu
Fig. 3c - Home Menu
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Fig. 2 - Connection Menu
ee
~Beep
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CARD
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Standby mode
Error, please retry
Enter the WiFi network connecting mode (Fig. 3d) after
pressing “2”.
After network is successfully connected, WisePad 2 will enter
the Home Menu (Fig. 3c).
STEP 2 (refer to Fig. 3)
Fig. 3d - Connecting WiFi
iii. GPRS connection
Choose connection method, press
“1” to connect via Bluetooth®
“2” to connect WIFI
“3” to connect
Please ensure the SAM/SIM cards are properly inserted to
card slots before GPRS connection.
Fig. 3e - Connecting GPRS
Transaction completed
After device is successfully paired, WisePad 2 will enter the
Home Menu (Fig. 3c).
ii. WiFi network connection
First LED ON + “Beep”
i. BluetoothÂŽ connection
Enter the Bluetooth® pairing mode (Fig. 3a) after pressing “1”.
XX
Card reading process
successfully completed
eep
Fig. 3a - BluetoothÂŽ Pairing
XX
Reading card information
~B
ALDSON
**Remarks: If you pay via swiping card or inserting
EMV IC card, please ensure that the magstripe or
EMV chip of the card is facing the right direction. If
you pay by using NFC card, please ensure you tap
the NFC payment card within 4cm range on top of
the NFC marking.**
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You can follow your application instruction
to start the transaction process, then
tap/swipe/insert the payment card and
input PIN (per request) to complete the
transaction.
When “STANDBY .....” is shown, press “ ” or
“X” to enter the Setting Menu. (Fig. 1b)
Ready for tapping card
CREDIT CARD
STEP 5
ep
STEP 1
Press and hold the Power On/Off button to
turn on WisePad 2, then press “
” to
confirm. (refer to Fig. 1a)
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**For first time pairing, you need to follow the instructions to input
“PASSKEY” to complete pairing with your Android devices.
Fig. 1a
4 LEDs ON + “Beep”
Set Up Connection
Enter the GPRS network connecting more (Fig. 3e) after
pressing “3”. After network is successfully connected,
WisePad 2 will enter the Home Menu (Fig. 3c).
Sales Operation
Sales Operation
Fig. 4a - Input Transaction Amount
Step 1
Input Amount
Fig. 5a - Choose Payment Method
i. In the Home Menu (Fig. 3c), press “1” to enter
SALES page (Fig. 4a).
ii. Input transaction amount (Fig. 4a).
iv. Total amount will be shown on display, press
“ ” to ACCEPT or “X” to DECLINE.
Step 2
Choose Payment Method
Please choose the required payment method to
complete the transaction process:
Fig. 5b - Ready for swipe card
iii. Input tips amount (Fig. 4b) if any, then press
“ ” to confirm input.
Fig. 4b - Input Tips Amount
Troubleshooting
Fig. 5c - Ready for inserting card
**If you need to cancel the transaction, please press “X” to
cancel. “DECLINE” will be shown on the display and back to
SALES page (Fig. 4a) for next transaction.
Fig. 5d - Input PIN via PIN pad
iii. Press “3” to support tapping NFC card (Fig.
5d). Please ensure you tap the NFC payment
card within 4cm range on top of the NFC
marking. Success tapping will have beep
sound and LED indication.
Remarks: If you pay via swiping card or inserting EMV IC
card, please ensure that the magstripe or EMC chip of the
card is facing the right direction.
Fig. 4c - Confirm Total Amount
Fig. 5e - Ready for tapping card
Product Specifications
Product Size
70mm (W) x 108mm (H) x 16.5mm(D)
Product Weight
105g
Power & Battery
Lithium Polymer Rechargeable Battery 750mAH,
3.7V
Magstripe Card Reader
Triple Track (Track 1, 2 & 3)
Swipe Speed
15cm/sec - 100cm/sec
LED indicator
• Operating - green light flashing
• Low Battery Level - red light flashing
• Charging - red light on
• Fully charged - green light on
NFC LED Indicator
• Connecting with POS terminal - First LED flashing
• Ready for NFC Reading - First LED on
• Success Reading - 4 LEDs on in ascending order
• Transaction Completed - 4 LEDs on with “BEEP”
• Errors - First LED flash with twice “BEEP”
• Power off - All LEDs off
Communication Interface
BluetoothÂŽ v2.1, BluetoothÂŽ v4.0 (iOS)*, USB,
WiFi or GPRS (optional with SAM/SIM cards)
Operating Temperature
0°C - 45°C (32°F - 113°F)
Operating Humidity
Max 95%
Storage Temperature
-10°C - 55°C (14°F - 131°F)
Storage Humidity
Max 95%
*Support only by iPhone 5 or later, iPad 3 or later, iPad Mini or later, iPod Touch 5th generation or later.
LCD Message Details
WisePad 2 Message
BBPOS
STANDBY
BLUETOOTH ON
PAIRING NOW ....
CONNECTING NETWORK ....
PROCESSING
INPUT PIN
INCORRECT PIN
COMPLETED
CANCELLATION
TERMINATE
DECLINED
MSR SUCCESS
MSR FAIL
NO ICC
NO RESPONSE
INSERT CARD
SWIPE CARD
NFC
ACCEPTED
POWER OFF?
Problems
Recommendations
Problems
Recommendations
Device cannot be paired
• Please press & hold the power on/off button
to restart your device.
• Please check if you can find the device’s “Serial
Number” (Shown on the back of device) in the
“Scanned Device List” of your smartphone or
tablet.
Device cannot read your card
successfully through NFC
reading
Display turned off
automatically
• The display may turn off after enter the “SLEEP
MODE” to save power. Please press and hold
the power on/off button to restart it.
• The device may be out of power, please use
the USB cable to recharge it, then retry.
• Please check if your card supports NFC
payment.
• Please ensure if your card is placed within 4cm
range on top of the NFC marking.
• Please take out your NFC payment card from
wallet or purse for payment to avoid any
interference.
Device cannot read your
card successfully
Device lost the connection
with your smartphone or
tablet when the device is
auto-off.
• Please press and hold the power on/off button
to turn on the device again. The device will
automatically connect with your smartphone
or tablet again.
• The device may be at lower battery level,
please use the USB cable to recharge it, then
retry.
• Please ensure the device or smartphone/tablet
is within the reception range.
• Please check if the device has power when
operating and ensure devices are connected.
• Please check if the application instructs to
swipe or insert card.
• Please ensure that there is no obstacle in the
card slots.
• Please check if the magstripe or chip of the
card is facing the right direction when swiping
or inserting card.
• Please ensure your phone/tablet is supported
model for this device’s operation.
• Please swipe or insert card with a more
constant speed.
Device has no response
• Please use a paper clip to press the reset
button at the back for reboot.
i. Press “1” to support swiping magnetic stripe
card (Fig. 5b). Follow instruction to swipe your
card.
ii. Press “2” to support inserting ICC card (Fig.
5c). If you are required to input PIN, please
input via secure PIN pad and press “ ” to
confirm.
Troubleshooting
CAUTION & IMPORTANT NOTES
Description
WisePad 2 opening screen
Waiting for connection via BluetoothÂŽ, WiFi or
GPRS network. WisePad 2 enters “SLEEP MODE”
if no operation for 5 minutes
BluetoothÂŽ is turned on and pairing with
smartphone or tablet.
WiFi or GPRS network is connecting
Transaction is processing
Enter PIN
Incorrect PIN input, please retry
Transaction is completed
Transaction is cancelled
Transaction result is terminated
Transaction result is declined
Succeeds to swipe card
Fails to swipe card
No ICC card is inserted/detected
Time out message for no card is inserted or swiped
Remind to insert ICC card
Remind to insert ICC card
Remind to tap card
Transaction result is success
Confirm or decline to turn off the WisePad 2
• Ensure to turn on the Bluetooth® function of your smartphone or tablet before use.
• Please fully charge your WisePad 2 before use.
• Please ensure that you have chosen the desired “Pairing” method of WisePad 2 before
to start the connection process.
• Please ensure magstripe /EMV chip of the card is facing the right direction when swiping
or inserting card.
• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture, shred, microwave,
incinerate, paint, or insert foregin object into the device. Doing any of which will void the Warranty.
• Don’t immerse the device into water and place near washbasins or any wet locations. Don’t spill
any food or liquid on the device. Don’t attempt to dry the device with external heat sources, such
as microwave or hair dryer.
• Don’t use any corrosive solvent or water to clean the device. Recommend using dry cloth to clean
the surface only.
• Don’t use any sharp tools to point the internal components or connectors, doing which may lead to
malfunction and void the Warranty.
• Don’t try to disassemble the device to repair. Please contact your dealer for repair and maintenance.
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FCC Caution Statements:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Need Help?
E: sales@bbpos.com | T: +852 3158 2585
Room 1602, 16/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kong
www.bbpos.com
Š2015 BBPOS Limited. All rights reserved. BBPOS and WisePad are either trademark or registered trademarks of BBPOS Limited.
IOS is the trademark of Apple Inc. Android™ is a trademark of Google Inc. Windows® is registered trademark of Microsoft
Corporation in the United States and/or other countries. The BluetoothÂŽ word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by BBPOS Limited is under license. Other trademarks and trade names
are those of their respective owners. All details are subject to change without prior notice.

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