BIOTRONIK SE and KG CMII Patient Device User Manual CardioMessenger
BIOTRONIK SE & Co. KG Patient Device CardioMessenger
Contents
- 1. User Man
- 2. UserMan
User Man
CardioMessenger.book Page 1 Thursday, January 5, 2012 1:13 PM Contents Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 How Do I Turn On the CardioMessenger? 28 What is Home Monitoring? . . . . . . . . . . . . 3 How Do I Turn Off the CardioMessenger? 29 Included Equipment . . . . . . . . . . . . . . . . . . 4 How Do I Charge the CardioMessenger? . 30 How Do I Use the CardioMessenger? . . . . 6 How Do I Turn Off the Charging Station? . 31 Where Should I Put the CardioMessenger? 6 How Do I Resolve Problems? . . . . . . . . . . 32 Light 3 . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Light 4 . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Light 5 . . . . . . . . . . . . . . . . . . . . . . . . . . 33 How Do I Install the CardioMessenger? . . 8 Telephone connection . . . . . . . . . . . . . 11 Version A . . . . . . . . . . . . . . . . . . . . . . . . 13 Version B . . . . . . . . . . . . . . . . . . . . . . . . 19 How Do I Understand the Lights of the CardioMessenger? . . . . . . . . . . . . . . . . . . Light 1 . . . . . . . . . . . . . . . . . . . . . . . . . . Light 2 . . . . . . . . . . . . . . . . . . . . . . . . . . Light 3 . . . . . . . . . . . . . . . . . . . . . . . . . . Light 4 . . . . . . . . . . . . . . . . . . . . . . . . . . Light 5 . . . . . . . . . . . . . . . . . . . . . . . . . . 24 24 25 25 26 27 How Do I Reset the CardioMessenger? . . 34 How Do I Take Care of the CardioMessenger? . . . . . . . . . . . . . . . . . . . 35 How Do I Carry the CardioMessenger? . . 36 Safety Precautions – What Should I Watch out For? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 356845--PreJ CardioMessenger.book Page 2 Thursday, January 5, 2012 1:13 PM Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 40 USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 FCC RF exposure requirements . . . . . . 41 UL classification . . . . . . . . . . . . . . . . . . 41 Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Electromagnetic Compatibility . . . . . . . . . 43 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Technical Data . . . . . . . . . . . . . . . . . . . . . . 44 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Permissible Environmental Conditions . . 44 During operation . . . . . . . . . . . . . . . . . . 44 Shipping and storage . . . . . . . . . . . . . . 44 CardioMessenger Remote Unit . . . . . . . . . 44 CardioMessenger Charging Station . . . . . 45 Rechargeable Battery (Integrated) . . . . . . 46 Power Supply . . . . . . . . . . . . . . . . . . . . . . . 46 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 CardioMessenger.book Page 3 Thursday, January 5, 2012 1:13 PM What is Home Monitoring? Dear Patient: You have received a BIOTRONIK pacemaker or implantable cardioverter-defibrillator (ICD) with Home Monitoring function. Home Monitoring pacemakers and ICDs are additionally equipped with a special transmitter. This transmitter automatically transmits medical and technical information to a mobile device, the CardioMessenger. The CardioMessenger works like a cell phone and automatically transmits the information received from your device as encoded messages to the BIOTRONIK Service Center. The transmission power from your device is low so as to not impair your health in any way. Since the transmission range is short, the CardioMessenger is needed to send the information to the BIOTRONIK Service Center. At the Service Center, the data are processed and can be viewed only by your physician on a secured Internet site in the form of a comprehensive report called a Cardio Report. Your doctor can use this Cardio Report to decide whether your device settings need to be updated or if your therapy plan needs to be changed. Thus, Home Monitoring serves as a practical diagnostic aid. CardioMessenger.book Page 4 Thursday, January 5, 2012 1:13 PM Included Equipment The set comes equipped with the following components: 1. 2. 3. 4. 5. 6. 7. Mobile unit Charging station Wall mounted power supply Telephone cable Belt clip (already affixed) Carrying strap Patient manual CardioMessenger.book Page 5 Thursday, January 5, 2012 1:13 PM Before use, make sure that none of the components are visibly damaged and that all necessary components have been delivered to you. Caution! Never use the CardioMessenger if it has been damaged; return it to your physician. Only use the following original BIOTRONIK devices, as other accessories can increase the interference emitted and the device's susceptibility to interference: – The CardioMessenger – The charging station with the wall mounted power supply (type: FW 7555 M/06) – The telephone cord (type: BIOTRONIK VK-117) CardioMessenger.book Page 6 Thursday, January 5, 2012 1:13 PM How Do I Use the CardioMessenger? The following section describes: 2 How to optimize CardioMessenger placement 2 How to operate it 2 How it functions Where Should I Put the CardioMessenger? On your bedside table or close to your bed is a suitable place for your CardioMessenger since it generally fulfills the following conditions: 2 The distance to the device is less than 2 meters (6 feet), so that regular data transmission at night is guaranteed. 2 The distance to the device is more than 20 centimeters (7 inches), so that the CardioMessenger does not interfere with the device. 2 The CardioMessenger is placed on a solid base and cannot fall. Please also consider the following: 2 Do not expose the device to moisture or heat; exposure to direct sunlight and taking the device into the bathroom are not recommended. 2 The CardioMessenger should not be connected to a power outlet controlled by a light switch. 2 Do not place the device next to a television set, microwave oven, or similar source of electromagnetic interference. CardioMessenger.book Page 7 Thursday, January 5, 2012 1:13 PM Warning! The distance between the device and CardioMessenger must not be less than 20 centimeters (7 inches). Note: If the CardioMessenger is too close to a loudspeaker (or a radio alarm or TV), you may hear interference noises typical for mobile phones. CardioMessenger.book Page 8 Thursday, January 5, 2012 1:13 PM How Do I Install the CardioMessenger? Insert the plug into a socket in your wall. Make sure you do not connect the CardioMessenger to a power outlet controlled by a light switch. Make sure that the socket to which the charging station is connected is easily accessible. This ensures that you can disconnect the power supply from the mains at any time. Arrange power cable carefully to reduce the risk of entanglement or strangulation. Now the green light on the upper side of the power supply should be illuminated; if not, please refer to “How Do I Resolve Problems?” on page 32. CardioMessenger.book Page 9 Thursday, January 5, 2012 1:13 PM Now, insert the small plug of the power supply cable into the charging station. Arrange power cable carefully to reduce the risk of entanglement or strangulation. The port for the small plug is situated on the rear side of the charging station and is marked with the following symbol: Follow the instructions for use! Use only the original power supply that came with the CardioMessenger, see “Included Equipment” on page 4. CardioMessenger.book Page 10 Thursday, January 5, 2012 1:13 PM Light 5 is situated on the front side of the charging station. The charging station is operational when this light is illuminated. If this light is not illuminated, please refer to “How Do I Resolve Problems?” on page 32. 10 CardioMessenger.book Page 11 Thursday, January 5, 2012 1:13 PM Telephone connection Version A You need a telephone connection so that your CardioMessenger can send the Home Monitoring data to your physician. Version B You may operate your CardioMessenger with your existing telephone sharing one single telephone socket (version A) or connect it directly to a free telephone socket (version B). Either way, your normal phone use remains unaffected. 11 CardioMessenger.book Page 12 Thursday, January 5, 2012 1:13 PM Note: The CardioMessenger is designed to operate with standard analog phone lines providing Plain Old Telephone Service (POTS). Compatibility with other phone lines or services (e.g., Voice over IP (VoIP) via analog or digital lines, cable TV phone lines or ISDN) is not guaranteed. In these cases compatibility testing at the patient’s home is recommended. Proper set up of the system at the patient’s home may require installation of adapters and/or analog phone lines. Please contact your telephone service provider for information on the type of phone line that you have. 12 CardioMessenger.book Page 13 Thursday, January 5, 2012 1:13 PM Version A Unplug your telephone cable from your telephone socket in your wall. Remove the safety plug on port 1 on the rear side of the charging station. Keep the sealing plug of the telephone inlet out of the reach of children. 13 CardioMessenger.book Page 14 Thursday, January 5, 2012 1:13 PM Now insert the free end of your telephone cable into port 1 of the charging station. 14 CardioMessenger.book Page 15 Thursday, January 5, 2012 1:13 PM Take the telephone cable that came with the CardioMessenger, remove the second safety plug from port 2 of the charging station. Keep the sealing plug of the telephone inlet out of the reach of children. Plug one end of the telephone cable into port 2. 15 CardioMessenger.book Page 16 Thursday, January 5, 2012 1:13 PM Insert the other end of your telephone cable into the telephone socket in your wall. Arrange the telephone cable carefully toreduce the risk of entanglement or strangulation. 16 CardioMessenger.book Page 17 Thursday, January 5, 2012 1:13 PM Now, place the CardioMessenger into the charging station. The CardioMessenger should switch itself on immediately, unless the batteries are completely depleted. A brief tone will sound when the CardioMessenger is switched on. If the batteries are completely depleted, then the CardioMessenger first charges itself and then switches itself on later (approximately after 30 minutes). Additional information can be found in “How Do I Charge the CardioMessenger?” on page 30. 17 CardioMessenger.book Page 18 Thursday, January 5, 2012 1:13 PM When you are finished, the connection should look like as follows: 18 CardioMessenger.book Page 19 Thursday, January 5, 2012 1:13 PM Version B If you wish to set up the CardioMessenger close to a telephone outlet, but there is no telephone, you may connect the CardioMessenger directly to the telephone outlet. Please proceed as follows: Take the telephone cable that came with the CardioMessenger and remove the safety plug on port 1 on the rear side of the charging station. Keep the sealing plug of the telephone inlet out of the reach of children. 19 CardioMessenger.book Page 20 Thursday, January 5, 2012 1:13 PM Now insert one end of your telephone cable into port 1 of the charging station. 20 CardioMessenger.book Page 21 Thursday, January 5, 2012 1:13 PM Insert the other end of your telephone cable into the telephone socket in your wall. Arrange the telephone cable carefully toreduce the risk of entanglement or strangulation. 21 CardioMessenger.book Page 22 Thursday, January 5, 2012 1:13 PM Now, place the CardioMessenger in the charging station. The CardioMessenger should switch itself on immediately, unless the batteries are completely depleted. A brief tone will sound when the CardioMessenger is switched on. If the batteries are depleted, then the CardioMessenger first charges itself and then switches itself on later (approximately after 30 minutes). Additional information can be found in “Version B” on page 19. 22 CardioMessenger.book Page 23 Thursday, January 5, 2012 1:13 PM When you are finished, the connection should look like as follows: 23 CardioMessenger.book Page 24 Thursday, January 5, 2012 1:13 PM How Do I Understand the Lights of the CardioMessenger? Your CardioMessenger has four lights and one light on the charging station. The lights numbered 1 – 3 represent the general functions of the CardioMessenger, light 4 is the battery monitor light, and light 5 shows the operational status of the charging station. Note: Whether or not the lights flash or are lit continuously, the operation of your device remains unaffected. Light 1 Off – This is the normal status. 24 CardioMessenger.book Page 25 Thursday, January 5, 2012 1:13 PM Yellow flashing – When this light flashes yellow, your physician wants you to call. This situation may never occur. You will be informed by your physician if s/he will use this feature. Note: After you have switched the CardioMessenger off and on, this light will not flash anymore. However, please do not forget to call your physician. Light 2 This light will only be used during a followup visit and can be triggered via the device programmer ICS 3000. Your physician will find further information in the ICS 3000 manual. Note: Light 2 is not illuminated when your device transmits regular messages. This light may be illuminated or flash yellow, or flash green. Off – This is the normal status. Yellow illumination – When the light is illuminated yellow, the CardioMessenger is receiving a message. Please wait until the data transmission has finished (light flashing green) before you walk away from the CardioMessenger. Green flashing – When the light flashes green several times, the transmission of the message has been completed. Yellow flashing – However, when the light flashes yellow several times, the transmission was not successful. Your physician will decide what to do next. Light 3 This light informs you about the normal operation of the CardioMessenger. 25 CardioMessenger.book Page 26 Thursday, January 5, 2012 1:13 PM Green flashing – When the light single-flashes green repeatedly, the CardioMessenger is operating properly. This is the normal status. Green flashing – When the light double-flashes green repeatedly, the CardioMessenger is also operating properly. Additionally, there are messages stored that have to be transmitted to the Service Center. Yellow flashing – When the light double-flashes yellow repeatedly, there is no connection to the GSM network or modem and additionally the CardioMessenger has messages stored to be transmitted to the Service Center. For further information, see the “How Do I Resolve Problems?” on page 32. Yellow illumination – When the light is illuminated yellow, the CardioMessenger is performing a self-test. This test should last no longer than 10 seconds after the CardioMessenger has been switched on. Off – The CardioMessenger is switched off. Light 4 In the following, the four statuses of the battery monitor light are described as follows: Green Illumination – When the light is illuminated green, the CardioMessenger is fully charged. You may now use it in mobile operation for at least 24 hours. But the CardioMessenger can certainly also be kept in the charging station. Off – This is the normal status when the CardioMessenger is used in mobile operation. 26 CardioMessenger.book Page 27 Thursday, January 5, 2012 1:13 PM When this light is off but the Cardio- Messenger is in the charging station, please refer to “How Do I Resolve Problems?” on page 32. Red flashing – When the light flashes red, the CardioMessenger batteries are nearly depleted. Please place the CardioMessenger in the charging station. Yellow illumination – When the light is illuminated yellow, the CardioMessenger is charging. Light 5 Green Illumination – This is the normal status when the charging station is connected to the power supply. If this is not the case, there might be an error. Additional information can be found in “How Do I Resolve Problems?” on page 32. 27 CardioMessenger.book Page 28 Thursday, January 5, 2012 1:13 PM How Do I Turn On the CardioMessenger? As soon as you place the CardioMessenger in the charging station, it is automatically switched on. You certainly may also switch on the CardioMessenger when it is not placed in the charging station; the On/Off button is located on the right side of the CardioMessenger. Press the On/Off button of the CardioMessenger until you can feel slight resistance. A brief tone will sound, the CardioMessenger will start its self-test, and light 3 will be illuminated yellow. You can now release the button. 28 CardioMessenger.book Page 29 Thursday, January 5, 2012 1:13 PM When the self-test of the CardioMessenger has finished, light 3 flashes yellow. Now, the CardioMessenger will try to connect to the BIOTRONIK Service Center. After a successful connection to the Service Center, light 3 flashes green. Your CardioMessenger is now operational. In case light 3 does not flash green, please refer to “How Do I Resolve Problems?” on page 32. Note: When the CardioMessenger has not been used for a long time or if it was stored below operational temperature, the battery can be completely depleted. In this case, the CardioMessenger switches itself on only after the battery has been charged for about 30 minutes. How Do I Turn Off the CardioMessenger? Press and hold the CardioMessenger On/Off button for at least two seconds. A brief tone will sound and light 3 will go out after a short period of time. The CardioMessenger is switched off; no data can be received or transmitted. Note: A switched-off or improperly functioning CardioMessenger does not affect the operation of your device. 29 CardioMessenger.book Page 30 Thursday, January 5, 2012 1:13 PM How Do I Charge the CardioMessenger? The CardioMessenger has to be charged when the battery monitor light (light 4) flashes red. If you wish to use the CardioMessenger in mobile operation, you should charge it every 24 hours. It is recommended that you charge the CardioMessenger before you use it for the first time. To do so, place the CardioMessenger in the charging station; the charging process will start immediately. During the charging process, the battery monitor light (light 4) of the CardioMessenger will be illuminated yellow. Once the CardioMessenger is charged, the battery monitor light is illuminated green. Charging usually takes no longer than three and a half hours. 30 CardioMessenger.book Page 31 Thursday, January 5, 2012 1:13 PM However, if the battery monitor light (light 4) is off even though the CardioMessenger is in the charging station, there might be a problem. Please refer to “How Do I Resolve Problems?” on page 32 to find out how to resolve this problem. Note: In case the CardioMessenger has been stored outside the operational temperature, i.e., below 0°C (32°F) and above 40°C (104°F), the batteries discharge themselves much more quickly. You should then first charge the CardioMessenger before attempting to use it. How Do I Turn Off the Charging Station? The charging station can remain permanently connected. This ensures that your CardioMessenger will always start charging as soon as you place it in the charging station. Disconnect the power cable plug from the socket to turn off the charging station. The charging station does not have a power switch. 31 CardioMessenger.book Page 32 Thursday, January 5, 2012 1:13 PM How Do I Resolve Problems? Problems with your CardioMessenger are easy to identify, and they are ususally easy to resolve. Light 3 Yellow illumination – When this light is continuously illuminated yellow, the CardioMessenger was not able to end its self-test. Solution – Reset the CardioMessenger. If light 3 is still illuminated yellow, inform your physician. You will find information on a reset in “How Do I Reset the CardioMessenger?” on page 34. Yellow flashing – When this light continuously flashes yellow, the CardioMessenger cannot connect to the Service Center. 32 Solutions – Check if the charging station is connected to the power supply and if the cables from the charging station to the telephone wall outlet are loose. Check that the standard telephone line is not dead, i.e., the CardioMessenger is not blocked by other devices. Check if you are able to dial toll-free numbers with your telephone. If this is generally not possible, have this service set up for you by your telephone provider or inform your physician. Note: The CardioMessenger is designed to operate with standard analog phone lines providing Plain Old Telephone Service (POTS). Compatibility with other phone lines or services (e.g., Voice over IP (VoIP) via analog or digital lines, cable TV phone lines or ISDN) is not guaranteed. In these cases compatibility testing at the patient’s home is recommended. Proper set up of CardioMessenger.book Page 33 Thursday, January 5, 2012 1:13 PM the system at the patient’s home may require installation of adapters and/or analog phone lines. Please contact your telephone service provider for information on the type of phone line that you have. Note: If you take the CardioMessenger out of the charging station, the battery monitor light will go out to save energy. Light 5 Light 4 Off – If this light is off, proceed as follows: Off – When this light is off even though the CardioMessenger is in the charging station, proceed as follows: Solutions – Check that the plugs of the power cables are connected both to the outlet in the wall and to the power supply. Solutions – Check if light 5 on the charging station is illuminated. Is this not the case, refer to the solutions described for light 5. If light 5 is illuminated, check whether the connecting parts on the CardioMessenger or on the charging station are easily accessible and not dirty. Check that the green light of the power supply is illuminated. If this is not the case, either the power outlet is not being supplied with electricity or the power supply is defective. Return a non-functioning power supply to your physician. If light 4 is still off, inform your physician so that the device can be checked and the battery may be exchanged. 33 CardioMessenger.book Page 34 Thursday, January 5, 2012 1:13 PM How Do I Reset the CardioMessenger? You should reset your CardioMessenger by restarting it when light 3 is lit continuously in yellow and if this error could not be eliminated by turning the CardioMessenger off and on. The reset button is located on the back of the CardioMessenger, on the left towards the lower end of the belt clip. Press the reset button (located on the back of the CardioMessenger) with a sharp object such as a ballpoint pen or the end of a straightened paper clip. 34 CardioMessenger.book Page 35 Thursday, January 5, 2012 1:13 PM If the problem still exists, inform your physician. Note: Only reset the CardioMessenger if you have eliminated other sources of error. When resetting the CardioMessenger, you abruptly cut off the current and data might be lost. Also, please note when you have done a reset; this could be useful for future troubleshooting. 2 Use a soft cloth for cleaning. If necessary, this can be moistened with water or ethyl alcohol. Unplug the charging station before cleaning. Do not bring the mobile unit or the charging station into direct contact with water or other solvents. 2 Protect the CardioMessenger from direct contact with water. For example, wear it under your coat when it rains. Handle the CardioMessenger with care, so that you will be able to use it for a long time and so that BIOTRONIK can guarantee its proper operation: 2 Don't turn on the CardioMessenger if it has been recently stored in a cold environment. Let it warm up slowly to room temperature, since the resulting condensed water may harm the electronic circuit. 2 Keep the CardioMessenger clean and away from dirty or dusty environments. Return the CardioMessenger to your physician if it no longer works. 2 Don't bend the antenna and don't hold the CardioMessenger by the antenna. Maintenance at regular intervals is not necessary for the CardioMessenger. How Do I Take Care of the CardioMessenger? 35 CardioMessenger.book Page 36 Thursday, January 5, 2012 1:13 PM Note: Before use, make sure the CardioMessenger, charging station, power supply and cable are not visibly damaged. If you find damage, consult your physician. If handled properly, the installed batteries should supply the CardioMessenger with 24 hours of power even after 500 charging cycles (which is at least two years). If you feel the CardioMessenger is not lasting long enough during mobile operation, ensure that it has been charged in the charging station for at least three and a half hours before mobile use. Additional information can be found in “How Do I Charge the CardioMessenger?” on page 30. If you find that the battery is always running low too soon, contact your physician. The physician will have a new battery installed. 36 Note: When authorized personnel change the battery, they should also check the button cell. In particular, rechargeable lithium ion batteries should be disposed of by the manufacturer according to legal guidelines. How Do I Carry the CardioMessenger? You can wear your CardioMessenger in various ways: 2 With the clip of the CardioMessenger on your belt 2 With the carrying strap If you don't need the clip or if you wish to attach the carrying strap, proceed as follows: Remove the clip by pressing the symbol with your thumb (see figure) and slide the clip downwards – away from the antenna. CardioMessenger.book Page 37 Thursday, January 5, 2012 1:13 PM The carrying strap has a clip attached. Take the carrying strap and reattach the clip of the carrying strap. To do so, slide the clip upwards toward the antenna until the clip snaps in. Warning! When you use the clip with the carrying strap, make sure that the distance between the device and CardioMessenger is greater than 20 centimeters (7 inches). Warning! Do not carry the CardioMessenger inside the breast pocket of your shirt or jacket, and do not place it directly on your skin. 37 CardioMessenger.book Page 38 Thursday, January 5, 2012 1:13 PM Safety Precautions – What Should I Watch out For? The CardioMessenger and its components are medical devices and therefore comply with strict requirements for their development, manufacture and testing. Warning! To avoid interference, maintain a minimum distance of 20 centimeters (7 inches) between the CardioMessenger and the device. Please observe the following safety instructions, which are summarized below: Like a cellular phone, the CardioMessenger device can temporarily interfere with your device if it is too close to it. Warning! Do not carry the CardioMessenger inside the breast pocket of your shirt or jacket, and do not place it directly on your skin. Warning! According to government regulations, the charging station of the CardioMessenger may not be operated within a distance of 1.5 m (5 feet) of a patient in a hospital environment. At home, this restriction does not apply. Warning! Turn off the CardioMessenger in locations where cell phones are prohibited for safety reasons (such as in hospitals or airplanes). Such areas can be identified by the following or similar signs: 38 CardioMessenger.book Page 39 Thursday, January 5, 2012 1:13 PM Warning! Keep the sealing plugs of the telephone inlet out of the reach of children. – Intensive light sources (direct sunlight, strong halogen emitters) -Solvents, acids, detergents, and lyes Warning! Arrange power and telephone cables carefully to reduce the risk of entanglement or strangulation. Caution! Never use the CardioMessenger if it has been damaged; return it to your physician. Caution! Protect the CardioMessenger and charging station from: – Water and high humidity (e.g., in the bathroom) – Temperatures above 40°C (104°F) – Temperatures below -5°C (23°F) (mobile operation for CardioMessenger) – Barometric pressure below 700 hPa (corresponding to altitudes above 3000 m/10,000 feet) – Barometric pressure above 1060 hPa (corresponding to altitudes below sea level) – Violent shocks or other strong mechanical influences Before use, make sure that none of the components are visibly damaged and that all necessary components have been delivered to you. Additional information can be found in “Included Equipment” on page 4. Caution! The CardioMessenger must not be modified. It must only be opened and repaired by authorized trained personnel. The rechargeable batteries must only be exchanged by authorized trained personnel. Note: For proper operation, the CardioMessenger must be put into the charging station for at least three and a half hours each day. 39 CardioMessenger.book Page 40 Thursday, January 5, 2012 1:13 PM Guidelines USA Your device is equipped with a radio frequency (RF) transceiver for wireless communications to the CardioMessenger. These messages are transmitted via an RF assigned by the Federal Communications Commission's (FCC) MedRadio. This device may not interfere with stations operating in the 400.150–406.000 MHz band in the Meteorological Aids, Meteorological Satellite, and Earth Exploration Satellite Services and must accept any interference received, including interference that may cause undesired operation. Analog and digital voice communications are prohibited. Although this transceiver has been approved by the Federal Communications Commission, there is no guarantee 40 that it will not receive interference or that any particular transmission from this transceiver will be free from interference. Depending on the embedded GSM modem the FCC ID number for the CardioMessenger is either QRICM06-1 or else QRICMII. Depending on the embedded cable modem type in the charging station the ACTA ID number of the cable modem is either AU7MM01BMT5656SMI or else AU7MD04B2456 or else AU7MMO1BMT5692SMI. The CardioMessenger, as well as the device itself, must conform to appropriate government standards and regulations. The CardioMessenger uses a GSM modem that connects to the mobile cellular telephone service at 850/1900 MHz. BIOTRONIK uses the modem according to CardioMessenger.book Page 41 Thursday, January 5, 2012 1:13 PM the specifications of the manufacturer in compliance with FCC approval requirements. procedures specified in FCC/OET Bulletin 65 Supplement C (2001) and IEEE Std. 1528200X (Draft 6.5, January 2002). FCC RF exposure requirements UL classification This device has been tested for operation when worn on the body and meets the FCC RF exposure guidelines when used with BIOTRONIK accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The CardioMessenger charger is classified by Underwriters Laboratories Inc. with respect to electric shock, fire, and mechanical hazards only in accordance with UL 60601-1 and CAN/CSA-C22.2 No 601.1-M90. The devices are denoted accordingly: This EUT (Equipment Under Test) has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/ general population exposure limits specified in ANSI/ IEEE Std. C95.1-1992 and had been tested in accordance with the measurement 41 CardioMessenger.book Page 42 Thursday, January 5, 2012 1:13 PM Canada The CardioMessenger is registered at Industry Canada. Depending on the embedded GSM modem this number is either IC: 4708A-CM06V1 or else 4708ACMII. The cable modem in the charging station is registered at Industry Canada. Depending on the embedded cable modem type the number is either IC: 125A-0015 or else IC: 125A-0008 or else 125A-0032. The term "IC:" before the certification/ registration number only signifies that the Industry Canada technical specifications were met. Note: This device may not interfere with stations operating in the 400.150 – 406.000 MHz band in the meteorological aids, meteorological-satellite, and earth exploration-satellite services and 42 must accept any interference received, including interference that may cause undesired operation. In addition, the CardioMessenger contains a GSM modem (Motorola g24 or Motorola g24l) that establishes the connection to the cellular network at the frequencies of 900/1800 MHz. BIOTRONIK uses the modem in accordance with the manufacturer’s specifications and in compliance with the approval requirements. The GSM modem has been evaluated and approved by an independent authority for its compliance with the statutory regulations. As an indication of this, it carries the following approval mark (IMEI Number: 35726200-xxxxxx-x): CardioMessenger.book Page 43 Thursday, January 5, 2012 1:13 PM Electromagnetic Compatibility Warranty Note: The CardioMessenger is protected from disturbances resulting from electromagnetic interference, electrostatic discharges, and other sources – including interference induced by cables. Interfering emissions from the CardioMessenger have been minimized. The CardioMessenger therefore meets the requirements of EN 60601-1-2 in every respect. The CardioMessenger and all original com- ponents by BIOTRONIK are not subject to warranty when used improperly or stored and transported incorrectly. Use only the original packaging when shipping the device. Warning! Other equipment, including portable and mobile RF radiocommunications equipment may interfere with the CardioMessenger, even if this equipment complies with CISPR emission requirements. However, this possible interference does not affect the device functionality. 43 CardioMessenger.book Page 44 Thursday, January 5, 2012 1:13 PM Technical Data General 2 Class of protection: II 2 Altitude: Sea level up to 3000 m (10,000 feet) 2 Operating mode: Continuous operation Shipping and storage Permissible Environmental Conditions 2 Temperature: -20°C (-4°F) to +60°C (140°F) During operation 44 2 Temperature: -5°C (23°F) to +40°C (104°F) (remote unit) 0°C (32°F) to +40°C (104°F) (charging station) 2 Store in a dry place! Relative humidity: 30% to 75% (non-condensing) 2 Store in a dry place! Relative humidity: 30% to 75% (non-condensing) CardioMessenger Remote Unit 2 Atmospheric pressure: 700 hPa to 1060 hPa 2 Charging voltage: 5,2 V DC / 0.8 A 2 Atmospheric pressure: 700 hPa to 1060 hPa 2 Dimensions (WxHxD): 60 x 132 x 45 mm 2 Max. charge time: 3.5 hours CardioMessenger.book Page 45 Thursday, January 5, 2012 1:13 PM 2 Interfaces: Serial infrared port and IrDA1.0 standard 2 MedRadio: Modulation FSK 2 MedRadio frequencies: 402 – 405 MHz, 9 channels, 300 kHz band width CardioMessenger Charging Station 2 Dimensions (WxHxD): 90 x 82 x 105 mm 2 Input voltage: 6 V DC / 1 A 2 Output voltage: 5.2 V DC / 1 A 2 MedRadio transmission power: 25 μW EIRP 2 GSM: Modulation GMSK 2 GSM frequencies: 850 MHz, 900 MHz, 1800 MHz, 1900 MHz, 9,6 kHz band width 2 GSM transmission power: 0.8 Watt (850 MHz); 2 Watt (900 MHz); 1 Watt (1800/1900 MHz) 45 CardioMessenger.book Page 46 Thursday, January 5, 2012 1:13 PM Rechargeable Battery (Integrated) 2 Type: Lithium ions (CGA 103460A) 2 Dimensions (WxHxD): approx. 36.5 x 64.5 x 12 mm 2 Operating voltage: 3.6 V (nominal) 2 Charging voltage: 4.1 V DC 2 Max. charging current: 2 A 2 Capacity: 1850 mAh or more Power Supply 2 Type: FW 7555M/06 2 Dimensions: 51.5 x 87.5 x 34 mm 2 Input voltage: 100 – 240 V AC at 50 – 60 Hz, 400 mA 2 Output voltage: 6 V DC / 2.1 A 46 CardioMessenger.book Page 47 Thursday, January 5, 2012 1:13 PM Appendix Electromagnetic emitted interference according to IEC 60601-1-2 The CardioMessenger is suitable for operation in the indicated electromagnetic environment. The customer and/or operator of the CardioMessenger should make sure that it is used in an electromagnetic environment as described below. Measuring the interference Compliance Guidelines for the Electromagnetic Environment High-frequency interference according to CISPR 11 Group 1 The CardioMessenger uses RF energy only for its internal function. Therefore, the HF interference is very low and not likely to cause any interference in nearby electronic equipment. High-frequency interference according to CISPR 11 Class B Interference of harmonics according to IEC 61000-3-2 Class A according to IEC 61000-3-2 The CardioMessenger is suitable for use in all areas, including living space and those areas that are directly connected to a public power supply system that also supplies buildings intended for residential purposes. Voltage fluctuations/ flicker emissions according to IEC 61000-3-3 Complies 47 CardioMessenger.book Page 48 Thursday, January 5, 2012 1:13 PM Electromagnetic emitted interference according to IEC 60601-1-2 The CardioMessenger is suitable for operation in the indicated electromagnetic environment. The customer and/or operator of the CardioMessenger should make sure that it is used in an electromagnetic environment as described below. Testing resistance Test level according to to interference IEC 60601-1-2 Conformance level Guidelines for the electromagnetic environment Conducted RF inter- 3Veff ference according to 150 kHz to 80 MHz IEC 61000-4-6 Same as test level Radiated RF interference according to IEC 61000-4-3 Same as test level The minimum distance of the CardioMessenger from portable and mobile radio devices, including the cables, should correspond to the recommended safe distance that is calculated according to the equation for the suitable transmission frequency. Recommended safe distance: D= 1,17 p D= 1,17 p for 80 to 800 MHz 3V/m 80 MHz to 2.5 GHz D= 2,34 p for 800 MHz to 2.5 GHz with P as the nominal output of the transmitter in Watts (W) according to the information from the transmitter manufacturer, and d as the recommended safe distance in meters (m). The field strength of stationary transmitting devices should be measured on sitea and must be lower than the compliance level at all frequenciesb. Interference can be generated when the CardioMessenger is close to devices that have the following warning sign: Note: The higher frequency range applies at 80 MHz and at 800 MHz. Note: These guidelines may not be applicable in all cases. The spread of electromagnetic waves is influenced by absorption and reflection from buildings, objects, and humans. 48 CardioMessenger.book Page 49 Thursday, January 5, 2012 1:13 PM a. Field strengths from fixed transmitters, such as base stations for radio (cellular(/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the CardioMessenger is used exceeds the applicable RF compliance level above, the CardioMessenger should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as re-orienting or relocating the CardioMessenger. b. Above the frequency range of 150 KHz to 80 MHz, ensure that field strengths are less than 3 V/m. 49 CardioMessenger.book Page 50 Thursday, January 5, 2012 1:13 PM Electromagnetic emitted interference according to IEC 60601-1-2 The CardioMessenger is suitable for operation in the indicated electromagnetic environment. The customer and/or operator of the CardioMessenger should make sure that it is used in an electromagnetic environment as described below. Checking immunity to noise Test level according to IEC 60601-1-2 Conformance level Guidelines for the electromagnetic environment Discharge of static electricity (ESD) ± 6 kV contact discharge Same as the test level Floors should be made of wood or cement, or have ceramic tiles. When the floor consists of a synthetic material, the relative humidity must be at least 30%. Same as the test level The quality of the supply voltage should correspond to that in a typical business and/or hospital. Same as the test level The quality of the supply voltage should correspond to that in a typical business and/or hospital. According to IEC 61000-4-2 Rapid transient electrical disturbances/ bursts According to IEC 61000-4-4 Surge According to IEC 61000-4-5 50 ±8 kV air discharge ± 2 kV for power supply lines ± 1 kV for input/output lines ±1kV normal mode voltage ± 2 kV common mode voltage CardioMessenger.book Page 51 Thursday, January 5, 2012 1:13 PM Checking immunity to noise Test level according to IEC 60601-1-2 Conformance level Guidelines for the electromagnetic environment Voltage dips, brief interruptions and fluctuations in the supply voltage ‹ 5% UT for 1/2 cycle (› 95% drop) Same as the test level The quality of the supply voltage should correspond to that in a typical business and/or hospital. The CardioMessenger is powered by a battery. An interruption in the supply voltage to the power supply unit will not impair the functioning of the CardioMessenger. Same as the test level The magnetic field strength should correspond to the typical value in business and hospital environments. According to IEC 61000-4-11 40% UT for 5 periods (60% drop) 70% UT for 25 periods (30% drop) ‹ 5% UT for 5 s (› 95% drop) Magnetic field at the supply frequencies (50/60 Hz) 3A/m According to IEC 61000-4-8 Comment: UT is the mains alternating voltage before applying the test levels. 51 CardioMessenger.book Page 52 Thursday, January 5, 2012 1:13 PM Recommended separation distances between portable and mobile RF communications equipment and the CardioMessenger Transmission frequency 150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2.5 GHz Equation D= 1,17 p : D= 1,17 p : D= 2,34 p : Rated power of transmitter (W) Safe distance (m) Safe distance (m) Safe distance (m) 0.01 0.12 0.12 0.24 0.1 0.37 0.37 0.74 1.17 1.17 2.34 10 3.7 3.7 7.4 100 11.7 11.7 23.4 For transmitters whose maximum nominal output is not indicated in the above table, the distance can be calculated using the equation in the column, where P is the maximum nominal output of the transmitter in Watts (W) according to the transmitter’s manufacturer. Note: The higher frequency range applies at 80 MHz and at 800 MHz. Note: These guidelines may not be applicable in all cases. The propagation of electromagnetic values is affected by absorption and reflection by structures, objects and people. 52
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CardioMessenger.book Page 1 Thursday, January 5, 2012 1:13 PM Contents Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 How Do I Turn On the CardioMessenger? 28 What is Home Monitoring? . . . . . . . . . . . . 3 How Do I Turn Off the CardioMessenger? 29 Included Equipment . . . . . . . . . . . . . . . . . . 4 How Do I Charge the CardioMessenger? . 30 How Do I Use the CardioMessenger? . . . . 6 How Do I Turn Off the Charging Station? . 31 Where Should I Put the CardioMessenger? 6 How Do I Resolve Problems? . . . . . . . . . . 32 Light 3 . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Light 4 . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Light 5 . . . . . . . . . . . . . . . . . . . . . . . . . . 33 How Do I Install the CardioMessenger? . . 8 Telephone connection . . . . . . . . . . . . . 11 Version A . . . . . . . . . . . . . . . . . . . . . . . . 13 Version B . . . . . . . . . . . . . . . . . . . . . . . . 19 How Do I Understand the Lights of the CardioMessenger? . . . . . . . . . . . . . . . . . . Light 1 . . . . . . . . . . . . . . . . . . . . . . . . . . Light 2 . . . . . . . . . . . . . . . . . . . . . . . . . . Light 3 . . . . . . . . . . . . . . . . . . . . . . . . . . Light 4 . . . . . . . . . . . . . . . . . . . . . . . . . . Light 5 . . . . . . . . . . . . . . . . . . . . . . . . . . 24 24 25 25 26 27 How Do I Reset the CardioMessenger? . . 34 How Do I Take Care of the CardioMessenger? . . . . . . . . . . . . . . . . . . . 35 How Do I Carry the CardioMessenger? . . 36 Safety Precautions – What Should I Watch out For? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 356845--PreJ CardioMessenger.book Page 2 Thursday, January 5, 2012 1:13 PM Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 40 USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 FCC RF exposure requirements . . . . . . 41 UL classification . . . . . . . . . . . . . . . . . . 41 Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Electromagnetic Compatibility . . . . . . . . . 43 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Technical Data . . . . . . . . . . . . . . . . . . . . . . 44 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Permissible Environmental Conditions . . 44 During operation . . . . . . . . . . . . . . . . . . 44 Shipping and storage . . . . . . . . . . . . . . 44 CardioMessenger Remote Unit . . . . . . . . . 44 CardioMessenger Charging Station . . . . . 45 Rechargeable Battery (Integrated) . . . . . . 46 Power Supply . . . . . . . . . . . . . . . . . . . . . . . 46 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 CardioMessenger.book Page 3 Thursday, January 5, 2012 1:13 PM What is Home Monitoring? Dear Patient: You have received a BIOTRONIK pacemaker or implantable cardioverter-defibrillator (ICD) with Home Monitoring function. Home Monitoring pacemakers and ICDs are additionally equipped with a special transmitter. This transmitter automatically transmits medical and technical information to a mobile device, the CardioMessenger. The CardioMessenger works like a cell phone and automatically transmits the information received from your device as encoded messages to the BIOTRONIK Service Center. The transmission power from your device is low so as to not impair your health in any way. Since the transmission range is short, the CardioMessenger is needed to send the information to the BIOTRONIK Service Center. At the Service Center, the data are processed and can be viewed only by your physician on a secured Internet site in the form of a comprehensive report called a Cardio Report. Your doctor can use this Cardio Report to decide whether your device settings need to be updated or if your therapy plan needs to be changed. Thus, Home Monitoring serves as a practical diagnostic aid. CardioMessenger.book Page 4 Thursday, January 5, 2012 1:13 PM Included Equipment The set comes equipped with the following components: 1. 2. 3. 4. 5. 6. 7. Mobile unit Charging station Wall mounted power supply Telephone cable Belt clip (already affixed) Carrying strap Patient manual CardioMessenger.book Page 5 Thursday, January 5, 2012 1:13 PM Before use, make sure that none of the components are visibly damaged and that all necessary components have been delivered to you. Caution! Never use the CardioMessenger if it has been damaged; return it to your physician. Only use the following original BIOTRONIK devices, as other accessories can increase the interference emitted and the device's susceptibility to interference: – The CardioMessenger – The charging station with the wall mounted power supply (type: FW 7555 M/06) – The telephone cord (type: BIOTRONIK VK-117) CardioMessenger.book Page 6 Thursday, January 5, 2012 1:13 PM How Do I Use the CardioMessenger? The following section describes: 2 How to optimize CardioMessenger placement 2 How to operate it 2 How it functions Where Should I Put the CardioMessenger? On your bedside table or close to your bed is a suitable place for your CardioMessenger since it generally fulfills the following conditions: 2 The distance to the device is less than 2 meters (6 feet), so that regular data transmission at night is guaranteed. 2 The distance to the device is more than 20 centimeters (7 inches), so that the CardioMessenger does not interfere with the device. 2 The CardioMessenger is placed on a solid base and cannot fall. Please also consider the following: 2 Do not expose the device to moisture or heat; exposure to direct sunlight and taking the device into the bathroom are not recommended. 2 The CardioMessenger should not be connected to a power outlet controlled by a light switch. 2 Do not place the device next to a television set, microwave oven, or similar source of electromagnetic interference. CardioMessenger.book Page 7 Thursday, January 5, 2012 1:13 PM Warning! The distance between the device and CardioMessenger must not be less than 20 centimeters (7 inches). Note: If the CardioMessenger is too close to a loudspeaker (or a radio alarm or TV), you may hear interference noises typical for mobile phones. CardioMessenger.book Page 8 Thursday, January 5, 2012 1:13 PM How Do I Install the CardioMessenger? Insert the plug into a socket in your wall. Make sure you do not connect the CardioMessenger to a power outlet controlled by a light switch. Make sure that the socket to which the charging station is connected is easily accessible. This ensures that you can disconnect the power supply from the mains at any time. Arrange power cable carefully to reduce the risk of entanglement or strangulation. Now the green light on the upper side of the power supply should be illuminated; if not, please refer to “How Do I Resolve Problems?” on page 32. CardioMessenger.book Page 9 Thursday, January 5, 2012 1:13 PM Now, insert the small plug of the power supply cable into the charging station. Arrange power cable carefully to reduce the risk of entanglement or strangulation. The port for the small plug is situated on the rear side of the charging station and is marked with the following symbol: Follow the instructions for use! Use only the original power supply that came with the CardioMessenger, see “Included Equipment” on page 4. CardioMessenger.book Page 10 Thursday, January 5, 2012 1:13 PM Light 5 is situated on the front side of the charging station. The charging station is operational when this light is illuminated. If this light is not illuminated, please refer to “How Do I Resolve Problems?” on page 32. 10 CardioMessenger.book Page 11 Thursday, January 5, 2012 1:13 PM Telephone connection Version A You need a telephone connection so that your CardioMessenger can send the Home Monitoring data to your physician. Version B You may operate your CardioMessenger with your existing telephone sharing one single telephone socket (version A) or connect it directly to a free telephone socket (version B). Either way, your normal phone use remains unaffected. 11 CardioMessenger.book Page 12 Thursday, January 5, 2012 1:13 PM Note: The CardioMessenger is designed to operate with standard analog phone lines providing Plain Old Telephone Service (POTS). Compatibility with other phone lines or services (e.g., Voice over IP (VoIP) via analog or digital lines, cable TV phone lines or ISDN) is not guaranteed. In these cases compatibility testing at the patient’s home is recommended. Proper set up of the system at the patient’s home may require installation of adapters and/or analog phone lines. Please contact your telephone service provider for information on the type of phone line that you have. 12 CardioMessenger.book Page 13 Thursday, January 5, 2012 1:13 PM Version A Unplug your telephone cable from your telephone socket in your wall. Remove the safety plug on port 1 on the rear side of the charging station. Keep the sealing plug of the telephone inlet out of the reach of children. 13 CardioMessenger.book Page 14 Thursday, January 5, 2012 1:13 PM Now insert the free end of your telephone cable into port 1 of the charging station. 14 CardioMessenger.book Page 15 Thursday, January 5, 2012 1:13 PM Take the telephone cable that came with the CardioMessenger, remove the second safety plug from port 2 of the charging station. Keep the sealing plug of the telephone inlet out of the reach of children. Plug one end of the telephone cable into port 2. 15 CardioMessenger.book Page 16 Thursday, January 5, 2012 1:13 PM Insert the other end of your telephone cable into the telephone socket in your wall. Arrange the telephone cable carefully toreduce the risk of entanglement or strangulation. 16 CardioMessenger.book Page 17 Thursday, January 5, 2012 1:13 PM Now, place the CardioMessenger into the charging station. The CardioMessenger should switch itself on immediately, unless the batteries are completely depleted. A brief tone will sound when the CardioMessenger is switched on. If the batteries are completely depleted, then the CardioMessenger first charges itself and then switches itself on later (approximately after 30 minutes). Additional information can be found in “How Do I Charge the CardioMessenger?” on page 30. 17 CardioMessenger.book Page 18 Thursday, January 5, 2012 1:13 PM When you are finished, the connection should look like as follows: 18 CardioMessenger.book Page 19 Thursday, January 5, 2012 1:13 PM Version B If you wish to set up the CardioMessenger close to a telephone outlet, but there is no telephone, you may connect the CardioMessenger directly to the telephone outlet. Please proceed as follows: Take the telephone cable that came with the CardioMessenger and remove the safety plug on port 1 on the rear side of the charging station. Keep the sealing plug of the telephone inlet out of the reach of children. 19 CardioMessenger.book Page 20 Thursday, January 5, 2012 1:13 PM Now insert one end of your telephone cable into port 1 of the charging station. 20 CardioMessenger.book Page 21 Thursday, January 5, 2012 1:13 PM Insert the other end of your telephone cable into the telephone socket in your wall. Arrange the telephone cable carefully toreduce the risk of entanglement or strangulation. 21 CardioMessenger.book Page 22 Thursday, January 5, 2012 1:13 PM Now, place the CardioMessenger in the charging station. The CardioMessenger should switch itself on immediately, unless the batteries are completely depleted. A brief tone will sound when the CardioMessenger is switched on. If the batteries are depleted, then the CardioMessenger first charges itself and then switches itself on later (approximately after 30 minutes). Additional information can be found in “Version B” on page 19. 22 CardioMessenger.book Page 23 Thursday, January 5, 2012 1:13 PM When you are finished, the connection should look like as follows: 23 CardioMessenger.book Page 24 Thursday, January 5, 2012 1:13 PM How Do I Understand the Lights of the CardioMessenger? Your CardioMessenger has four lights and one light on the charging station. The lights numbered 1 – 3 represent the general functions of the CardioMessenger, light 4 is the battery monitor light, and light 5 shows the operational status of the charging station. Note: Whether or not the lights flash or are lit continuously, the operation of your device remains unaffected. Light 1 Off – This is the normal status. 24 CardioMessenger.book Page 25 Thursday, January 5, 2012 1:13 PM Yellow flashing – When this light flashes yellow, your physician wants you to call. This situation may never occur. You will be informed by your physician if s/he will use this feature. Note: After you have switched the CardioMessenger off and on, this light will not flash anymore. However, please do not forget to call your physician. Light 2 This light will only be used during a followup visit and can be triggered via the device programmer ICS 3000. Your physician will find further information in the ICS 3000 manual. Note: Light 2 is not illuminated when your device transmits regular messages. This light may be illuminated or flash yellow, or flash green. Off – This is the normal status. Yellow illumination – When the light is illuminated yellow, the CardioMessenger is receiving a message. Please wait until the data transmission has finished (light flashing green) before you walk away from the CardioMessenger. Green flashing – When the light flashes green several times, the transmission of the message has been completed. Yellow flashing – However, when the light flashes yellow several times, the transmission was not successful. Your physician will decide what to do next. Light 3 This light informs you about the normal operation of the CardioMessenger. 25 CardioMessenger.book Page 26 Thursday, January 5, 2012 1:13 PM Green flashing – When the light single-flashes green repeatedly, the CardioMessenger is operating properly. This is the normal status. Green flashing – When the light double-flashes green repeatedly, the CardioMessenger is also operating properly. Additionally, there are messages stored that have to be transmitted to the Service Center. Yellow flashing – When the light double-flashes yellow repeatedly, there is no connection to the GSM network or modem and additionally the CardioMessenger has messages stored to be transmitted to the Service Center. For further information, see the “How Do I Resolve Problems?” on page 32. Yellow illumination – When the light is illuminated yellow, the CardioMessenger is performing a self-test. This test should last no longer than 10 seconds after the CardioMessenger has been switched on. Off – The CardioMessenger is switched off. Light 4 In the following, the four statuses of the battery monitor light are described as follows: Green Illumination – When the light is illuminated green, the CardioMessenger is fully charged. You may now use it in mobile operation for at least 24 hours. But the CardioMessenger can certainly also be kept in the charging station. Off – This is the normal status when the CardioMessenger is used in mobile operation. 26 CardioMessenger.book Page 27 Thursday, January 5, 2012 1:13 PM When this light is off but the Cardio- Messenger is in the charging station, please refer to “How Do I Resolve Problems?” on page 32. Red flashing – When the light flashes red, the CardioMessenger batteries are nearly depleted. Please place the CardioMessenger in the charging station. Yellow illumination – When the light is illuminated yellow, the CardioMessenger is charging. Light 5 Green Illumination – This is the normal status when the charging station is connected to the power supply. If this is not the case, there might be an error. Additional information can be found in “How Do I Resolve Problems?” on page 32. 27 CardioMessenger.book Page 28 Thursday, January 5, 2012 1:13 PM How Do I Turn On the CardioMessenger? As soon as you place the CardioMessenger in the charging station, it is automatically switched on. You certainly may also switch on the CardioMessenger when it is not placed in the charging station; the On/Off button is located on the right side of the CardioMessenger. Press the On/Off button of the CardioMessenger until you can feel slight resistance. A brief tone will sound, the CardioMessenger will start its self-test, and light 3 will be illuminated yellow. You can now release the button. 28 CardioMessenger.book Page 29 Thursday, January 5, 2012 1:13 PM When the self-test of the CardioMessenger has finished, light 3 flashes yellow. Now, the CardioMessenger will try to connect to the BIOTRONIK Service Center. After a successful connection to the Service Center, light 3 flashes green. Your CardioMessenger is now operational. In case light 3 does not flash green, please refer to “How Do I Resolve Problems?” on page 32. Note: When the CardioMessenger has not been used for a long time or if it was stored below operational temperature, the battery can be completely depleted. In this case, the CardioMessenger switches itself on only after the battery has been charged for about 30 minutes. How Do I Turn Off the CardioMessenger? Press and hold the CardioMessenger On/Off button for at least two seconds. A brief tone will sound and light 3 will go out after a short period of time. The CardioMessenger is switched off; no data can be received or transmitted. Note: A switched-off or improperly functioning CardioMessenger does not affect the operation of your device. 29 CardioMessenger.book Page 30 Thursday, January 5, 2012 1:13 PM How Do I Charge the CardioMessenger? The CardioMessenger has to be charged when the battery monitor light (light 4) flashes red. If you wish to use the CardioMessenger in mobile operation, you should charge it every 24 hours. It is recommended that you charge the CardioMessenger before you use it for the first time. To do so, place the CardioMessenger in the charging station; the charging process will start immediately. During the charging process, the battery monitor light (light 4) of the CardioMessenger will be illuminated yellow. Once the CardioMessenger is charged, the battery monitor light is illuminated green. Charging usually takes no longer than three and a half hours. 30 CardioMessenger.book Page 31 Thursday, January 5, 2012 1:13 PM However, if the battery monitor light (light 4) is off even though the CardioMessenger is in the charging station, there might be a problem. Please refer to “How Do I Resolve Problems?” on page 32 to find out how to resolve this problem. Note: In case the CardioMessenger has been stored outside the operational temperature, i.e., below 0°C (32°F) and above 40°C (104°F), the batteries discharge themselves much more quickly. You should then first charge the CardioMessenger before attempting to use it. How Do I Turn Off the Charging Station? The charging station can remain permanently connected. This ensures that your CardioMessenger will always start charging as soon as you place it in the charging station. Disconnect the power cable plug from the socket to turn off the charging station. The charging station does not have a power switch. 31 CardioMessenger.book Page 32 Thursday, January 5, 2012 1:13 PM How Do I Resolve Problems? Problems with your CardioMessenger are easy to identify, and they are ususally easy to resolve. Light 3 Yellow illumination – When this light is continuously illuminated yellow, the CardioMessenger was not able to end its self-test. Solution – Reset the CardioMessenger. If light 3 is still illuminated yellow, inform your physician. You will find information on a reset in “How Do I Reset the CardioMessenger?” on page 34. Yellow flashing – When this light continuously flashes yellow, the CardioMessenger cannot connect to the Service Center. 32 Solutions – Check if the charging station is connected to the power supply and if the cables from the charging station to the telephone wall outlet are loose. Check that the standard telephone line is not dead, i.e., the CardioMessenger is not blocked by other devices. Check if you are able to dial toll-free numbers with your telephone. If this is generally not possible, have this service set up for you by your telephone provider or inform your physician. Note: The CardioMessenger is designed to operate with standard analog phone lines providing Plain Old Telephone Service (POTS). Compatibility with other phone lines or services (e.g., Voice over IP (VoIP) via analog or digital lines, cable TV phone lines or ISDN) is not guaranteed. In these cases compatibility testing at the patient’s home is recommended. Proper set up of CardioMessenger.book Page 33 Thursday, January 5, 2012 1:13 PM the system at the patient’s home may require installation of adapters and/or analog phone lines. Please contact your telephone service provider for information on the type of phone line that you have. Note: If you take the CardioMessenger out of the charging station, the battery monitor light will go out to save energy. Light 5 Light 4 Off – If this light is off, proceed as follows: Off – When this light is off even though the CardioMessenger is in the charging station, proceed as follows: Solutions – Check that the plugs of the power cables are connected both to the outlet in the wall and to the power supply. Solutions – Check if light 5 on the charging station is illuminated. Is this not the case, refer to the solutions described for light 5. If light 5 is illuminated, check whether the connecting parts on the CardioMessenger or on the charging station are easily accessible and not dirty. Check that the green light of the power supply is illuminated. If this is not the case, either the power outlet is not being supplied with electricity or the power supply is defective. Return a non-functioning power supply to your physician. If light 4 is still off, inform your physician so that the device can be checked and the battery may be exchanged. 33 CardioMessenger.book Page 34 Thursday, January 5, 2012 1:13 PM How Do I Reset the CardioMessenger? You should reset your CardioMessenger by restarting it when light 3 is lit continuously in yellow and if this error could not be eliminated by turning the CardioMessenger off and on. The reset button is located on the back of the CardioMessenger, on the left towards the lower end of the belt clip. Press the reset button (located on the back of the CardioMessenger) with a sharp object such as a ballpoint pen or the end of a straightened paper clip. 34 CardioMessenger.book Page 35 Thursday, January 5, 2012 1:13 PM If the problem still exists, inform your physician. Note: Only reset the CardioMessenger if you have eliminated other sources of error. When resetting the CardioMessenger, you abruptly cut off the current and data might be lost. Also, please note when you have done a reset; this could be useful for future troubleshooting. 2 Use a soft cloth for cleaning. If necessary, this can be moistened with water or ethyl alcohol. Unplug the charging station before cleaning. Do not bring the mobile unit or the charging station into direct contact with water or other solvents. 2 Protect the CardioMessenger from direct contact with water. For example, wear it under your coat when it rains. Handle the CardioMessenger with care, so that you will be able to use it for a long time and so that BIOTRONIK can guarantee its proper operation: 2 Don't turn on the CardioMessenger if it has been recently stored in a cold environment. Let it warm up slowly to room temperature, since the resulting condensed water may harm the electronic circuit. 2 Keep the CardioMessenger clean and away from dirty or dusty environments. Return the CardioMessenger to your physician if it no longer works. 2 Don't bend the antenna and don't hold the CardioMessenger by the antenna. Maintenance at regular intervals is not necessary for the CardioMessenger. How Do I Take Care of the CardioMessenger? 35 CardioMessenger.book Page 36 Thursday, January 5, 2012 1:13 PM Note: Before use, make sure the CardioMessenger, charging station, power supply and cable are not visibly damaged. If you find damage, consult your physician. If handled properly, the installed batteries should supply the CardioMessenger with 24 hours of power even after 500 charging cycles (which is at least two years). If you feel the CardioMessenger is not lasting long enough during mobile operation, ensure that it has been charged in the charging station for at least three and a half hours before mobile use. Additional information can be found in “How Do I Charge the CardioMessenger?” on page 30. If you find that the battery is always running low too soon, contact your physician. The physician will have a new battery installed. 36 Note: When authorized personnel change the battery, they should also check the button cell. In particular, rechargeable lithium ion batteries should be disposed of by the manufacturer according to legal guidelines. How Do I Carry the CardioMessenger? You can wear your CardioMessenger in various ways: 2 With the clip of the CardioMessenger on your belt 2 With the carrying strap If you don't need the clip or if you wish to attach the carrying strap, proceed as follows: Remove the clip by pressing the symbol with your thumb (see figure) and slide the clip downwards – away from the antenna. CardioMessenger.book Page 37 Thursday, January 5, 2012 1:13 PM The carrying strap has a clip attached. Take the carrying strap and reattach the clip of the carrying strap. To do so, slide the clip upwards toward the antenna until the clip snaps in. Warning! When you use the clip with the carrying strap, make sure that the distance between the device and CardioMessenger is greater than 20 centimeters (7 inches). Warning! Do not carry the CardioMessenger inside the breast pocket of your shirt or jacket, and do not place it directly on your skin. 37 CardioMessenger.book Page 38 Thursday, January 5, 2012 1:13 PM Safety Precautions – What Should I Watch out For? The CardioMessenger and its components are medical devices and therefore comply with strict requirements for their development, manufacture and testing. Warning! To avoid interference, maintain a minimum distance of 20 centimeters (7 inches) between the CardioMessenger and the device. Please observe the following safety instructions, which are summarized below: Like a cellular phone, the CardioMessenger device can temporarily interfere with your device if it is too close to it. Warning! Do not carry the CardioMessenger inside the breast pocket of your shirt or jacket, and do not place it directly on your skin. Warning! According to government regulations, the charging station of the CardioMessenger may not be operated within a distance of 1.5 m (5 feet) of a patient in a hospital environment. At home, this restriction does not apply. Warning! Turn off the CardioMessenger in locations where cell phones are prohibited for safety reasons (such as in hospitals or airplanes). Such areas can be identified by the following or similar signs: 38 CardioMessenger.book Page 39 Thursday, January 5, 2012 1:13 PM Warning! Keep the sealing plugs of the telephone inlet out of the reach of children. – Intensive light sources (direct sunlight, strong halogen emitters) -Solvents, acids, detergents, and lyes Warning! Arrange power and telephone cables carefully to reduce the risk of entanglement or strangulation. Caution! Never use the CardioMessenger if it has been damaged; return it to your physician. Caution! Protect the CardioMessenger and charging station from: – Water and high humidity (e.g., in the bathroom) – Temperatures above 40°C (104°F) – Temperatures below -5°C (23°F) (mobile operation for CardioMessenger) – Barometric pressure below 700 hPa (corresponding to altitudes above 3000 m/10,000 feet) – Barometric pressure above 1060 hPa (corresponding to altitudes below sea level) – Violent shocks or other strong mechanical influences Before use, make sure that none of the components are visibly damaged and that all necessary components have been delivered to you. Additional information can be found in “Included Equipment” on page 4. Caution! The CardioMessenger must not be modified. It must only be opened and repaired by authorized trained personnel. The rechargeable batteries must only be exchanged by authorized trained personnel. Note: For proper operation, the CardioMessenger must be put into the charging station for at least three and a half hours each day. 39 CardioMessenger.book Page 40 Thursday, January 5, 2012 1:13 PM Guidelines USA Your device is equipped with a radio frequency (RF) transceiver for wireless communications to the CardioMessenger. These messages are transmitted via an RF assigned by the Federal Communications Commission's (FCC) MedRadio. This device may not interfere with stations operating in the 400.150–406.000 MHz band in the Meteorological Aids, Meteorological Satellite, and Earth Exploration Satellite Services and must accept any interference received, including interference that may cause undesired operation. Analog and digital voice communications are prohibited. Although this transceiver has been approved by the Federal Communications Commission, there is no guarantee 40 that it will not receive interference or that any particular transmission from this transceiver will be free from interference. Depending on the embedded GSM modem the FCC ID number for the CardioMessenger is either QRICM06-1 or else QRICMII. Depending on the embedded cable modem type in the charging station the ACTA ID number of the cable modem is either AU7MM01BMT5656SMI or else AU7MD04B2456 or else AU7MMO1BMT5692SMI. The CardioMessenger, as well as the device itself, must conform to appropriate government standards and regulations. The CardioMessenger uses a GSM modem that connects to the mobile cellular telephone service at 850/1900 MHz. BIOTRONIK uses the modem according to CardioMessenger.book Page 41 Thursday, January 5, 2012 1:13 PM the specifications of the manufacturer in compliance with FCC approval requirements. procedures specified in FCC/OET Bulletin 65 Supplement C (2001) and IEEE Std. 1528200X (Draft 6.5, January 2002). FCC RF exposure requirements UL classification This device has been tested for operation when worn on the body and meets the FCC RF exposure guidelines when used with BIOTRONIK accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The CardioMessenger charger is classified by Underwriters Laboratories Inc. with respect to electric shock, fire, and mechanical hazards only in accordance with UL 60601-1 and CAN/CSA-C22.2 No 601.1-M90. The devices are denoted accordingly: This EUT (Equipment Under Test) has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/ general population exposure limits specified in ANSI/ IEEE Std. C95.1-1992 and had been tested in accordance with the measurement 41 CardioMessenger.book Page 42 Thursday, January 5, 2012 1:13 PM Canada The CardioMessenger is registered at Industry Canada. Depending on the embedded GSM modem this number is either IC: 4708A-CM06V1 or else 4708ACMII. The cable modem in the charging station is registered at Industry Canada. Depending on the embedded cable modem type the number is either IC: 125A-0015 or else IC: 125A-0008 or else 125A-0032. The term "IC:" before the certification/ registration number only signifies that the Industry Canada technical specifications were met. Note: This device may not interfere with stations operating in the 400.150 – 406.000 MHz band in the meteorological aids, meteorological-satellite, and earth exploration-satellite services and 42 must accept any interference received, including interference that may cause undesired operation. In addition, the CardioMessenger contains a GSM modem (Motorola g24 or Motorola g24l) that establishes the connection to the cellular network at the frequencies of 900/1800 MHz. BIOTRONIK uses the modem in accordance with the manufacturer’s specifications and in compliance with the approval requirements. The GSM modem has been evaluated and approved by an independent authority for its compliance with the statutory regulations. As an indication of this, it carries the following approval mark (IMEI Number: 35726200-xxxxxx-x): CardioMessenger.book Page 43 Thursday, January 5, 2012 1:13 PM Electromagnetic Compatibility Warranty Note: The CardioMessenger is protected from disturbances resulting from electromagnetic interference, electrostatic discharges, and other sources – including interference induced by cables. Interfering emissions from the CardioMessenger have been minimized. The CardioMessenger therefore meets the requirements of EN 60601-1-2 in every respect. The CardioMessenger and all original com- ponents by BIOTRONIK are not subject to warranty when used improperly or stored and transported incorrectly. Use only the original packaging when shipping the device. Warning! Other equipment, including portable and mobile RF radiocommunications equipment may interfere with the CardioMessenger, even if this equipment complies with CISPR emission requirements. However, this possible interference does not affect the device functionality. 43 CardioMessenger.book Page 44 Thursday, January 5, 2012 1:13 PM Technical Data General 2 Class of protection: II 2 Altitude: Sea level up to 3000 m (10,000 feet) 2 Operating mode: Continuous operation Shipping and storage Permissible Environmental Conditions 2 Temperature: -20°C (-4°F) to +60°C (140°F) During operation 44 2 Temperature: -5°C (23°F) to +40°C (104°F) (remote unit) 0°C (32°F) to +40°C (104°F) (charging station) 2 Store in a dry place! Relative humidity: 30% to 75% (non-condensing) 2 Store in a dry place! Relative humidity: 30% to 75% (non-condensing) CardioMessenger Remote Unit 2 Atmospheric pressure: 700 hPa to 1060 hPa 2 Charging voltage: 5,2 V DC / 0.8 A 2 Atmospheric pressure: 700 hPa to 1060 hPa 2 Dimensions (WxHxD): 60 x 132 x 45 mm 2 Max. charge time: 3.5 hours CardioMessenger.book Page 45 Thursday, January 5, 2012 1:13 PM 2 Interfaces: Serial infrared port and IrDA1.0 standard 2 MedRadio: Modulation FSK 2 MedRadio frequencies: 402 – 405 MHz, 9 channels, 300 kHz band width CardioMessenger Charging Station 2 Dimensions (WxHxD): 90 x 82 x 105 mm 2 Input voltage: 6 V DC / 1 A 2 Output voltage: 5.2 V DC / 1 A 2 MedRadio transmission power: 25 μW EIRP 2 GSM: Modulation GMSK 2 GSM frequencies: 850 MHz, 900 MHz, 1800 MHz, 1900 MHz, 9,6 kHz band width 2 GSM transmission power: 0.8 Watt (850 MHz); 2 Watt (900 MHz); 1 Watt (1800/1900 MHz) 45 CardioMessenger.book Page 46 Thursday, January 5, 2012 1:13 PM Rechargeable Battery (Integrated) 2 Type: Lithium ions (CGA 103460A) 2 Dimensions (WxHxD): approx. 36.5 x 64.5 x 12 mm 2 Operating voltage: 3.6 V (nominal) 2 Charging voltage: 4.1 V DC 2 Max. charging current: 2 A 2 Capacity: 1850 mAh or more Power Supply 2 Type: FW 7555M/06 2 Dimensions: 51.5 x 87.5 x 34 mm 2 Input voltage: 100 – 240 V AC at 50 – 60 Hz, 400 mA 2 Output voltage: 6 V DC / 2.1 A 46 CardioMessenger.book Page 47 Thursday, January 5, 2012 1:13 PM Appendix Electromagnetic emitted interference according to IEC 60601-1-2 The CardioMessenger is suitable for operation in the indicated electromagnetic environment. The customer and/or operator of the CardioMessenger should make sure that it is used in an electromagnetic environment as described below. Measuring the interference Compliance Guidelines for the Electromagnetic Environment High-frequency interference according to CISPR 11 Group 1 The CardioMessenger uses RF energy only for its internal function. Therefore, the HF interference is very low and not likely to cause any interference in nearby electronic equipment. High-frequency interference according to CISPR 11 Class B Interference of harmonics according to IEC 61000-3-2 Class A according to IEC 61000-3-2 The CardioMessenger is suitable for use in all areas, including living space and those areas that are directly connected to a public power supply system that also supplies buildings intended for residential purposes. Voltage fluctuations/ flicker emissions according to IEC 61000-3-3 Complies 47 CardioMessenger.book Page 48 Thursday, January 5, 2012 1:13 PM Electromagnetic emitted interference according to IEC 60601-1-2 The CardioMessenger is suitable for operation in the indicated electromagnetic environment. The customer and/or operator of the CardioMessenger should make sure that it is used in an electromagnetic environment as described below. Testing resistance Test level according to to interference IEC 60601-1-2 Conformance level Guidelines for the electromagnetic environment Conducted RF inter- 3Veff ference according to 150 kHz to 80 MHz IEC 61000-4-6 Same as test level Radiated RF interference according to IEC 61000-4-3 Same as test level The minimum distance of the CardioMessenger from portable and mobile radio devices, including the cables, should correspond to the recommended safe distance that is calculated according to the equation for the suitable transmission frequency. Recommended safe distance: D= 1,17 p D= 1,17 p for 80 to 800 MHz 3V/m 80 MHz to 2.5 GHz D= 2,34 p for 800 MHz to 2.5 GHz with P as the nominal output of the transmitter in Watts (W) according to the information from the transmitter manufacturer, and d as the recommended safe distance in meters (m). The field strength of stationary transmitting devices should be measured on sitea and must be lower than the compliance level at all frequenciesb. Interference can be generated when the CardioMessenger is close to devices that have the following warning sign: Note: The higher frequency range applies at 80 MHz and at 800 MHz. Note: These guidelines may not be applicable in all cases. The spread of electromagnetic waves is influenced by absorption and reflection from buildings, objects, and humans. 48 CardioMessenger.book Page 49 Thursday, January 5, 2012 1:13 PM a. Field strengths from fixed transmitters, such as base stations for radio (cellular(/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the CardioMessenger is used exceeds the applicable RF compliance level above, the CardioMessenger should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as re-orienting or relocating the CardioMessenger. b. Above the frequency range of 150 KHz to 80 MHz, ensure that field strengths are less than 3 V/m. 49 CardioMessenger.book Page 50 Thursday, January 5, 2012 1:13 PM Electromagnetic emitted interference according to IEC 60601-1-2 The CardioMessenger is suitable for operation in the indicated electromagnetic environment. The customer and/or operator of the CardioMessenger should make sure that it is used in an electromagnetic environment as described below. Checking immunity to noise Test level according to IEC 60601-1-2 Conformance level Guidelines for the electromagnetic environment Discharge of static electricity (ESD) ± 6 kV contact discharge Same as the test level Floors should be made of wood or cement, or have ceramic tiles. When the floor consists of a synthetic material, the relative humidity must be at least 30%. Same as the test level The quality of the supply voltage should correspond to that in a typical business and/or hospital. Same as the test level The quality of the supply voltage should correspond to that in a typical business and/or hospital. According to IEC 61000-4-2 Rapid transient electrical disturbances/ bursts According to IEC 61000-4-4 Surge According to IEC 61000-4-5 50 ±8 kV air discharge ± 2 kV for power supply lines ± 1 kV for input/output lines ±1kV normal mode voltage ± 2 kV common mode voltage CardioMessenger.book Page 51 Thursday, January 5, 2012 1:13 PM Checking immunity to noise Test level according to IEC 60601-1-2 Conformance level Guidelines for the electromagnetic environment Voltage dips, brief interruptions and fluctuations in the supply voltage ‹ 5% UT for 1/2 cycle (› 95% drop) Same as the test level The quality of the supply voltage should correspond to that in a typical business and/or hospital. The CardioMessenger is powered by a battery. An interruption in the supply voltage to the power supply unit will not impair the functioning of the CardioMessenger. Same as the test level The magnetic field strength should correspond to the typical value in business and hospital environments. According to IEC 61000-4-11 40% UT for 5 periods (60% drop) 70% UT for 25 periods (30% drop) ‹ 5% UT for 5 s (› 95% drop) Magnetic field at the supply frequencies (50/60 Hz) 3A/m According to IEC 61000-4-8 Comment: UT is the mains alternating voltage before applying the test levels. 51 CardioMessenger.book Page 52 Thursday, January 5, 2012 1:13 PM Recommended separation distances between portable and mobile RF communications equipment and the CardioMessenger Transmission frequency 150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2.5 GHz Equation D= 1,17 p : D= 1,17 p : D= 2,34 p : Rated power of transmitter (W) Safe distance (m) Safe distance (m) Safe distance (m) 0.01 0.12 0.12 0.24 0.1 0.37 0.37 0.74 1.17 1.17 2.34 10 3.7 3.7 7.4 100 11.7 11.7 23.4 For transmitters whose maximum nominal output is not indicated in the above table, the distance can be calculated using the equation in the column, where P is the maximum nominal output of the transmitter in Watts (W) according to the transmitter’s manufacturer. Note: The higher frequency range applies at 80 MHz and at 800 MHz. Note: These guidelines may not be applicable in all cases. The propagation of electromagnetic values is affected by absorption and reflection by structures, objects and people. 52
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