BLUEBIRD RFR900 Handheld Mobile Computer User Manual

BLUEBIRD INC. Handheld Mobile Computer

User Manual

RFR900
Smart Terminal
user
manual
BLUEBIRD
version 1.0
About this manual 1
About this manual
RFR900 provides high quality features for a smart terminal using Bluebird’s creative
ideas and technological expertise. This user manual is designed to help users use the
device effectively.
Please read this manual carefully before using the device for safe and proper use.
This device may only be used in countries where it is sold.
The components and colors of this device in this manual may differ from the actual
product.
Features and specifications are subject to change without prior notice.
Content may vary by device’s software version or by service provider or carrier.
Application and features may vary by country or region.
Certain features of this device may have performance issues due to user environment,
programs in use, or peripheral device usage. Bluebird is not liable for any issue caused
by applications or accessories from any provider other than Bluebird.
Modifying the device’s operating system or installing software from unknown sources
may cause device malfunction or data loss. Improper or unauthorized use of the device
is a violation of Bluebird license agreement and void your one-year limited warranty.
Copyright
Copyright © 1995-2016 Bluebird Inc. All rights reserved.
Bluebird Inc. is the designer and manufacturer of Pidion handheld mobiles.
This manual and the programs in this device are protected under international copyright
laws, and may not be copied, distributed, translated, or removed by any means.
2 About this manual
Trademarks
BLUEBIRD is an emerging global brand, striving to lead the
market in performance and mobility. Their products represent
reliability, innovation, and innovative technology.
BLUEBIRD is a registered trademark from the global brand of
Bluebird Inc. and is copyright protected.
Pidion and stylized Pidion Logo are registered trademarks and symbols of Bluebird Inc.
Qualcomm® IZat™ is a registered trademark of Qualcomm Atheros, Inc.
Adobe® is a registered trademark of Adobe Systems Inc.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
Wi-Fi® is a registered trademark of the Wi-Fi Alliance.
All other trademarks and copyright are the property of their respective owners.
User’s guidance
Device type
User’s guidance
Class B Device
(Household Information and
Communication Device)
This device has qualified the electromagnetic wave suitable
registration and can be used as a household device at a
residential area as well as any other areas.
Type registration
This wireless device may cause propagation interference,
and so, it cannot be used for life-saving services.
Overview 3
Overview
Package Components
The package includes:
RFR900 device Battery
Battery cover Micro USB cable
Optional accessories: Protection film, adapter plug (220 V), Power adapter for direct
charging, 1-slot cradle, 1-slot cradle power adapter, 4-slot cradle, 4-slot cradle power
adapter, vehicle charger, user manual
To purchase optional accessories, contact your sales representative.
You can download your user manual from www.mypidion.com. However, the paper version
may be available for some regions.
4 Overview
Your Device
Front
Back
Overview 5
Battery
RFR900 uses a 3,500 mAh Lithium-ion rechargeable battery. Install the provided battery
before starting to charge the device.
Installing the Battery
1
Turn the battery lock counterclockwise to unlock the battery cover.
2
Use the notch and lift the battery cover. Remove the cover completely.
When removing the battery cover, be careful not to damage your fingernail. Do not try to pull the
battery cover excessively. It may damage the cover.
3
Insert the battery. Make sure the gold contacts are aligned.
4
Replace the cover. Insert the bottom of the cover first and then press around the
edge of the cover until it clicks into place.
5
Turn the battery lock clockwise to lock the battery cover.
Removing the Battery
1
Remove the battery cover as described in Installing the Battery on page 11.
2
Use the notches at the top of the battery to pull out.
Before removing the battery, turn off the power. If not, it may damage the device.
CAUTION
CAUTION
6 Overview
Charging the Battery
Charge the device first when using the device for the first time or have not used it for a
long time. The device can be charged with a charger or a cradle. You can also charge the
battery by connecting it to your computer with the provided micro USB cable.
When the battery is low, the device will emit a sound and display a low power message.
When it is charging, the charging lamp will show red light. When the battery is fully charged,
it will turn to green light.
The charging status will also show on the lock screen.
To charge with the charger
Plug the micro 5-pin end of the charger into the multipurpose jack of the device. Connect
the USB cable of the charger with power adapter. Plug the charger into a power outlet.
When the battery is extremely low on power, the device may not turn on. Charge the device
enough and try to turn it on again. You can use the device while charging. But it may take
longer time to charge the device fully.
Connect the charger properly; it may damage the device.
The device may heat up. If it gets hotter than usual, stop charging.
Do not remove the battery before disconnecting the charger. It may damage the device.
To charge with the cradle
Place the device on the cradle as illustrated below. Connect the power adapter with the
cradle, and plug it into a power outlet.
You can also take out the battery from the device and charge it separately on a cradle.
CAUTION
Device Specifications 7
Device Specifications
Physical
Characteristics
Dimensions (mm)
Weight (g)
Battery
Standard
3,500 mAh
Extended
X
Hotswap
X
Interface
USB
O
Key
Power
O
Mode Change
O
Reset
X
Indication
LED
5ea
RFID
Power Output
EU: 1/2W ERP
JP: 1/2W EIRP
US: 1W EIRP
Russian Federation: 1/2W ERP
Antenna Type
Freq. Range
EU: 865-868 MHz
JP: 918-920 MHz
US: 902-928 MHz
Russian Federation: 866.0-867.6 MHz
Standards Supported
GEN2 V2
User
Environment
Operating Temp.
-10°C to 50°C
Storage Temp.
-40°C to 70°C
Humidity
5% to 85% non-condensing
Drop
4 ft/1.2m to concrete
Tumble
250 1.6ft/0.5m tumbles
500 at room temp.
ESD
15KV air / 8KV contact
Bluetooth
BT2.1 EDR
Barcode
X
Warranty
1 year from purchase
8 Troubleshooting
Troubleshooting
The battery does not charge properly.
Ensure that your device and the charging cable is connected and the LED lamp is
working properly.
If the battery does not charge completely, it may be dead or defective. Replace a battery
with new one. (The warranty period for battery replacement is six months.)
The battery life got shorter.
When you use network data or peripheral device such as wireless LAN or Bluetooth that
require more power, your device may use more battery than usual. If it happens for an
extended period of time, your battery may be dead. Then replace it with a new battery.
I dropped the device in the water.
Turn off the device and take out the battery. Place the device and battery in a dry place.
Let them dry completely for a considerable period of time, and turn it back on. If it does
not turn back on, contact our service center.
My device gets too hot to touch.
It is normal to get warm if receiving poor signal, performing intense workload, or battery is
charging. It should not last if you stop using the device for a certain amount of time. If the
problem continues, contact the manufacturer for persistent or extreme heat. It may result
in a burst battery or fire.
How do I get the repair service?
You can contact your local sales representative or can send the device via a delivery service
to the headquarter in Korea. When sending the package, make sure you pay for the shipping
fee in advance. When the repair is finished, headquarter will cover the shipping cost.
Safety and Handling 9
Safety and Handling
Please read this safety and handling information carefully. Failure to follow the information
provided may result in fire, electric shock, or other property damage or bodily injuries
General precautions
These simple guidelines will help you for operating your device properly, maintaining it
safe, and experience satisfactory services.
Device
To not scratch the device’s touchscreen. Use your finger or only compatible pen. Never
use an actual pen, or any other sharp object on the touchscreen.
Do not press power button on the device if the device is wet or do not touch adapter or
power cord with wet hands. There is risk of electric shock.
Do not use your device at an explosive danger zone.
Although this device is very sturdy, do not drop, hit, bend, or sit on it on purpose. It
can be broken.
Do not remodel, take apart, or repair the device. Contact to your customer service center.
If not the case, you will not be able to get your free repair service.
Do not attempt to modify your hardware or software. It may cause device malfunction
and void your warranty.
You may not be able to use this wireless device in the basement or certain places in
buildings where the signal is weak, or on open fields or in skyscraper or tall buildings
where there is no signal.
Backup the data and information from your device. Your data such as ringtones, text or
voice message, characters may be erased during the repair or upgrade.
Do not paint your device. It can damage your screen or your device’s exterior. Also,
the paint can peel off and it triggers allergies. If there is allergic reaction, please seek
medical attention.
In case your device is wet, do not put your device in heaters, microwaves, etc. to dry.
There is a risk of explosion or it can be the cause of malfunction.
Keep the device away from children.
Avoid using or storing this device in too high or too low temperature. This device is
designed to work in temperature between C and 50°C (32°F and 122°F), and humidity
between 5% and 95%.
Do not expose your device to direct sunlight such as on the dashboard of a car for
extended periods of time.
Avoid wet, dusty, or damp place for storing your device.
Do not keep the device close to the vents of air conditioning. Corrosion within the device
may occur due to dew condensation from dramatic changes in temperature.
WARNING
10 Safety and Handling
Battery and charging
Improper battery use may cause fire, explosion, or other hazard.
If the battery is taken apart by impact, applied heat, submersion, or hole-drilling, there
is a risk of a dangerous explosion. Keep away from children and animals.
Do not make any improper contact on battery contact pin with necklaces, coins or
any electric conductors. Do not give any impact with sharp objects. There is a risk of
explosion.
Use only the approved battery and charger. Using incompatible battery or charger may
cause device malfunction, or other damages such as fire.
When you are not using the device for a long period, take out the battery and keep the
device and the battery in a dry, cool place. Also, charge the battery once a year. If you
keep it without charging for a long time, it may cause device malfunction.
Distraction
Using your device may distract you and cause serious injuries and damages. For
example, avoid talking on the phone or texting while driving or riding a bicycle. It is
strictly prohibited by laws in some jurisdictions. If you are in an unavoidable situation,
stop your vehicle or use hand-free kit.
Frequency interference
This wireless device may cause radio frequency interference, so do not use the device
or turn on Airplane mode when prohibited.
The device emits electromagnetic fields. It may interfere with your medical devices.
Do not place credit cards, phone cards, bankbook, and tickets next to the device. The
magnetic forces of the device can damage the information of listed item.
FCC compliance information
This device complies with Part 15 of the FCC`s Rules. Operation is subject to the
following two Conditions:
1
This device may not cause harmful interference, and
2
This device must accept ant interference received, including interference that
may cause undesirable operation.
This device complies with part 15 of the FCC Rules. Operation is subject to the
condition that this device does not cause harmful interference.
End users cannot modify this transmitter device. Any Unauthorized modification could
void the user’s authority to operate this device.
Safety and Handling 11
This device was tested for typical body-worn operations with the back of the handset
kept 0.39 inches (1cm) between the user’s body and the back of the handset.
To comply with FCC RF exposure requirements, the handset must be kept
0.39 inches (1cm) from the body without any reference to a particular side or edge.
Any beltclips, holsters, and similar accessories containing metallic components may not
be used.
Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance
between the user's body and the handset, and have not been tested for typical body-
worn operations may not comply with FCC RF exposure limits and should be avoided.
Part 15.105 (B)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications, However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user’s authority
to operated the equipment under FCC rules.
12 Safety and Handling
IEC 60417-6044
Do not listen to sound at high volume for long periods. It may cause hearing
damage. Also, only use compatible receiver, headphones, or earpieces
with your device.
CE
Hereby, Bluebird Inc. declares that this RFR900 is in compliance with the essential
requirements and other relevant provisions of directive 1999/5/EC.
To comply with CE RF exposure requirements, the handset must be kept 0.59 inches
(1.5cm) from the body without any reference to a particular side or edge.
Any beltclips, holsters, and similar accessories containing metallic components may not
be used.
Body-worn accessories that cannot maintain 0.59 inches (1.5cm) separation distance
between the user's body and the handset, and have not been tested for typical body-worn
operations may not comply with CE RF exposure limits and should be avoided.
European Union (EU) Waste of Electrical and
Electronic Equipment (WEEE) directive
According to the European Union’s WEEE directive, this symbol means
that products sold into EU countries must dispose electrical device and/
or its battery separately from household waste. Disposing of the device
separately will help conserve resources and energy and contribute to human
health and environment protection.
Customers or end-users in EU countries should contact their local
equipment supplier representative or service centre for information about
the waste collection system in their country.
Warranty and Support 13
Warranty and Support
Warranty certificate
Thank you for purchasing a product from Bluebird Inc.
If a circumstance arises where you lose a receipt or the certificate of guarantee, then the
term of guarantee will be calculated 3 months (certified by the number of the manufacture,
a certificate of inspection) after the date of manufacture.
In case of accessories such as batteries, only those that match the sales list managed
by the service center will be eligible for customer service.
A repair or an exchange of batteries that does not match the sales list of the service
center due to the carelessness of the customer will be fully charged.
Name of Product
Handheld Mobile Computer
Name of Model
RFR900
Date of Purchase
Manufacture Number
Place of Purchase
Term of Guarantee
1 year from purchase
Warranty information
Bluebird Inc. (hereinafter referred to as Bluebird) provides the warranty service for its
products in compliance with the regulations on compensation for damage of customer.
Upon receiving a notification on a defect of its product within the range of warranty during
the warranty period, Bluebird will repair or replace the defective product according to
its warranty policy.
If the defective product within the range of warranty is not repairable or replaceable,
Bluebird shall refund the purchasing price within a designated period from the date of
receiving a notice of defect.
Bluebird assumes no responsibility for repairing, replacement or refund until it receives
the defective product from the customer. The replacement shall be equivalent to a new
product in the aspect of performance.
Warranty of Bluebird is valid in the countries where the Bluebird products are distributed
by Bluebird. (Contract for additional warranty service like field service)
Bluebird products may contain the recycled products, components or materials
equivalent to new products in the aspect of performance.
This warranty is applied to software products only when the programming commands are
not executed. Bluebird does not guarantee interruption- free or error-free performance.
14 Warranty and Support
Customer support
Before asking for after-sales service, please back up the data from the terminal. We do
not back up data from the products received in the Customer Care Center. Therefore, we
assume no responsibility for loss/deletion of data.
Customers service center
SSang-young IT Twin tower, B703
531, Dunchon-daero, Jungwon-gu
Seongnam-si, Gyeonggi-do
South Korea 462-727
Fax: +82-2-548-0870
Email: mookseven@bluebird.co.kr
Hours: 9:30 a.m. - 6:30 p.m. (GMT Time: +9 Hours)
The center is closed on Saturdays, Sundays, and Korean national holidays
Registering for After-Sales Service
We receive the products for after-sales service through mail, delivery service and hand
carry only in principle.
If you bought the product from any party other than the authorized dealer, you need to
register the product before asking for after-sales service.
Please enclose an evidence of purchasing or the receipt to the product for after-sales
service.
Please enclose the name, telephone number, address and symptom for prompt service.
You can ask for after-sales service through the dealer or the Customer Care Center in
the head office.
Do not intentionally damage the label on the product.
Damaged label may result in a disadvantage to the customer.
When you return the product to Bluebird for service, please put the product in a protective
box.
Warranty will not be provided for any damage occurring during delivery. We recommend
you to use the box and protective cover supplied with the product.
Make sure to deliver the product in a safe way. Bluebird assumes no responsibility for
loss of the product during delivery.
Charged services
If it is not a default, it will be charged when requesting for after-sales service.
- Service request due to inappropriate use of the customer
- Loss of a PIN number
IMPORTANT
Warranty and Support 15
- Use of programs that might effect the program (over-clock, forceful changes in the
input of the system, personal developments)
Default due to a mistake on the part of the customer
- Default due to inappropriate or careless use of the product (dropping, submersion
under water, shock, damage, unreasonable operations, etc)
- Default due to a repair or unauthorized technician
- Default caused intentionally or by carelessness of the customer
- Default due to the use of fraudulent parts or components
Other cases
- Default due to nature (fire, damage due to sea wind, flood damage, etc.)
- Expendable parts have exhausted there life (batteries, antenna, or other component
parts).
Regulations of treatment after charged service
If the same default occurs on the part that had been repaired within a 2 months( 60
days) period, it will be provided with free of charge repair service.
There will be no returning of good repayment upon the following situation:
Removal of the sealing of the product if it had been sealed.
If the product has been damaged due to careless use by the customer or due to a natural
disaster (floods, rain, fire, etc.).
Loss of product or other components (CD, diskette, manual, connecting cables, etc).
Damage to the product after 10 days of purchase, the product will either be exchanged or
provided with after-sales service (note, returning of goods or repayment is not allowed).
User Manual
BLUEBIRD
Copyright (C) 2016 Bluebird Inc. All rights reserved www.mypidion.com

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