User Manual
EM-C110
Instruction Manual
Safety Instruction
Wireless Device
Wireless devices can transmit radio frequency (RF) energy, much like a cellular
telephone, whenever batteries are installed and the wireless device is turned on (if it
has on/off switch). Before boarding any aircraft or packing a wireless device in
luggage that will be checked, turn the wireless device off.
Headset Device
Extended exposure to high volumes when using a headset may result in temporary
or permanent hearing loss. To prevent damage to your headset, avoid sitting or
stepping on the headset, its cable, or the cable connector.
This equipment complies with radiation exposure limits set forth for an uncontrolled
environment. This appliance and its antenna must not be co-located or operation in
conjunction with any other antenna or transmitter.
Battery-Powered Device
Improper use of batteries may result in battery fluid leakage, overheating, or
explosion. Do not heat, open, puncture, mutilate, or dispose of batteries in fire. Do
not allow metal objects to touch the battery terminals on the device, they can
become hot and cause inflammation.
Safety Instruction
Please familiarize yourself with the instructions.
Check your ears for massive earwax or foreign objects.
If there is any foreign substance on the product, remove the foreign substance.
This product is a medical device, Please read the ‘Safety Instruction’ and ‘How to use’ carefully before
use.
Safety Instruction
This product is a medical device, Please read the ‘Safety Instruction’ and ‘How to use’ carefully before
use.
! Caution
1. To reduce the risk of fire or electric shock, do not expose this device to rain or moisture
2. Do not attempt to take apart, open, service, or modify the device, doing so could
present the risk of electric shock or other hazard.
3. Do not use this device in a place exposed to high temperature, high humidity or dust.
Do not wear this product when receiving medical treatment or radiation treatment at a
medical institution.
4. If water or sweat enters the device, it may damge the internal parts and cause
malfunction. If water gets in to the device, wipe it with a dry cloth immediately and
contact our service center.
5. When decorating or coloring the product arbitrarily, the appearance and surface of the
product may deteriorate and cause an irritation depending on the constitution. If this
reaction occurs, discontinue use and consult a physician.
6. If you want to control the sound through the application, please be familiar with how to
use the app.
7. Excessive high volume may cause temporary or permanent hearing loss.
8. Keep the product clean. Use in dusty environments may cause product failure.
9. Keep earphones and ear tips as clean and dry as possible.
10. To conserve battery power, turn off the product when not in use.
11. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.
12. If there is a change in sound quality, remove the ear tip and check the earphone nozzle.
If you have any problems, please contact our service center.
Safety Instruction
This product is a medical device, Please read the ‘Safety Instruction’ and ‘How to use’ carefully before
use.
! Caution
1. If you are getting an ear treatment, consult your doctor before using this device. Get
your hearing checked regulary.
2. Refer to a Physician for the following.
- Visible congenital or traumatic deformity of the ear.
- History of active drainage from the ear within the previous 90 days.
- History of sudden or rapidly progressive hearing loss within the previous 90 days.
- Unilateral hearing loss of sudden or recent onset within the previous 90 days.
- Acute or chronic dizziness.
- Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz),
1,000 Hz, and 2,000 Hz.
- Visible evidence of significant cerumen accumulation or a foreign body in the ear
canal.
- Pain or discomfort in the ear.
Component
Product
1
2
5
6
7
3
4
1 Hearing aid MIC 2 CALL Button 3 Charging Port 4 Power
5 Jog Switch 6 Hearing MIC
+ Phone MIC 7 PLAY Button
Extra Eartip(S/M/L) Charging Cable User Manual
How to Use
How to Wear
①Lightly raise the product on both
shoulders with the clogged part of the
product behind your neck.
②Please gently insert the earphone
into your ear.
* Forcing to press may cause malfunction of the
product or injury to the ear.
You can turn the product on (ON) or off (OFF) by operating
the power switch.
HA Mode
Volume
You can turn on or off the listening mode by holding down the jog
switch for longer than a second. If you turn off the listening mode,
you will switch to Bluetooth mode.
* The EM-C110 application allows you to use more optimized hearing capabilities.
Use the jog switch to adjust the volume to increase (+) or
decrease (-)
Power
Charging
- To charge, open the cover of the charging port and connect the
supplied charging cable properly into neckband
- When the battery is low, the LED indicator flashes red with
voice alert telling you to charge the device.
- When charging, the indicators are as follows:
Bluetooth Connectivity
- When you turn on the product, it automatically enters into Bluetooth pairing mode.
- If the red LED light flashes repeatedly, turn on the Blueooth of the smartphone that you want to
connect with and search for the Bluetooth device.
- Select [EM-C110] from the list of Bluetooth devices found on your smartphone to connect.
- To start a new Bluetooth connection, turn on the product again or press & hold play/pause button
and call button together for 2 seconds while the power is on, and it will enter the pairing mode
manually.
- Pairing mode is maintained for 3 minutes after entering the mode and after 3 minitues, enter the
pairing mode again accordingly.
- How the smartphone connects to Bluetooth depends on the manufacturer or model of your phone.
Refer to the operation manual of the corresponding device.
! The shape of the top and bottom of the charger is different so make sure to
insert properly.
How to Use
* Transmitter is sold separately. Be sure to read the instruction manual supplied with the transmitter.
Battery Low Battery Medium Battery High
Red Purple Blue
* The use of the product is restricted during charging.
- You can check the battery status through voice alert by
pulling or pushing the jog switch in standby mode.
How to Use
Phone Call* Connect Bluetooth on your smartphone first before use.
Answer Call Press the CALL button to answer the call.
Reject Call
When you receive a call, press and hold the CALL button for 2 seconds to reject the
call.
End Call During a call Press CALL button once to hang up.
Voice Dial
Press the CALL button briefly when you are on a call or when a call is not ringing,
and if you tell the person you want to call, the phone will automatically make a call
using voice recognition. (ex: Call Sam)
Last number Redial Press and hold the CALL button for 2 seconds to make a call to the number you
called last when you are on a call or not picking up a call.
End active call and Answer
call
If you press the CALL button when another call is received during a call, the current
call is disconnected and the incoming call is received.
Wait active call and Answer
call
Press and hold the CALL button for 2 seconds when another call is received during a
call.
Enable/Disable Mute Pressing the PLAY button briefly while in a call will block the incoming call.
* Voice dial and Call switch function only works when the feature is applied to the smartphone
How to Use
Music Streaming * Connect Bluetooth on your smartphone first before use
Play Press Play button to play music on your phone.
Pause While playing music, press Play button to stop music.
Next/Previous Track
If you move the jog switch up / down during music playback, it moves to the next
song / previous song.
Application
1) Android : Download on Play Store.
iOS : Download on App Store.
2) Search for Clean Voice in the search box.
3) Select the Clean Voice app distributed by BSL and install it on
your smartphone.
Download App
•Run Application * This procedure is only required when registering the device for the first time.
Select Clean Voice from the
list of apps in your
smartphone to launch the
app.
Press the jog switch on the
product twice quickly to
hear the “beep” sound and
then run the app.
After 1 minute, select pair
when the pop-up window
appears as shown above.
Application
Hearing Test
Open the slide menu by
selecting the menu (≡) in
the upper left corner of the
main screen.
Select “Hearing Test” to
perform the hearing test.
Move the six control bars to
the lowest position where
you hear the sound. Both
left and right should be
adjusted.
After the adjustment is
complete, press APPLY and
the test results will be
displayed in the audiogram.
Press APPLY to transmit the
data to the product.
Press YES to apply the data
to the product. If you want
to repeat the test, press NO
to return to the hearing test.
Application
Audiogram Input *If you have test results already from a hospital or hearing aid
center, Please input the data yourself.
Select menu (≡) to open the
slide menu and select
Audiogram Input. Select the input direction /
frequency input window to
input the results..
Scroll to center the number
that matches your hearing
and press APPLY.
After filling in all the
numbers, press APPLY and
the test results will be
displayed on the audiogram.
Press APPLY to transmit the
data to the product.
Press YES to apply the data
to the product. If you want
to input again, press NO to
return to the audiogram
input entry screen.
Application
My Setting
Select menu (≡) to open the
slide menu and select My
setting.
You can check the current
hearing test results and past
results. Press APPLY next to
the desired result to apply
the data you set in the past.
Selecting the RESET button
resets the set data.
Anti Lost Alarm
1) You can turn the loss prevention function on / off in the
upper right “Anti Lost Alarm”.
2) When set to ON, when the Bluetooth connection is
disconnected or when the device and smartphone are
separated, it is notified to the user by vibration.
3) If you do not want the function, set it to OFF.
Application
Volume Control
1) Use the volume control bar on the bottom to adjust the
overall gain of the hearing aid. Adjust the volume on both
sides to suit your situation.
2) Using the Bass(Low frequency), Treble(High frequency)
control bar, you can create the most comfortable listening
environment.
3) * If you feel uncomfortable with “howling” or “ringing”
noise, reduce the Bass.
4) * If you feel uncomfortable with “bowl clashing” or “paper
flipping”, reduce the Treble.
Indoor is suitable for
listening in a quiet
place or indoors.
Outdoor is set up for
listening in the dining
room or outdoors.
Traffic is set to be
suitable for listening on
public transit.
Preset allows you to
create your own sound
and listen to your
needs. * Please refer to the
sound control method below
to make a sound.
The initial screen allows you to adjust the listening environment based on the hearing data
currently applied to the device.
Environment Settings
A/S
A/S Exchange Regulations
- A/S Costs may vary depending on BSL Co., Ltd. regulation.
- Rather if it cost of charge or free of charge, every A/S product including ear tip, and
others will be at personal expense when mailing the product.
- Returns and refunds will be made only for the hearing aids and will be handled
according to the following rules.
- Within one month after the sale of the hearing aid, the same product will be exchanged
for the repair request or problem raised by the defective product.
- If the purchase receipt can not be checked, the warranty period of the product is
calculated from the date of manufacture. We will repair free of charge the trouble that
occurs during normal use within the warranty period. Even under the warranty period,
repair cost may be incurred in the following cases.
A/S Inquiry *Please confirm product model name and fault condition before A/S Inquiry.
•Failure or damage due to user’s carelessness or misuse
•Failure or damage caused by user’s repair modification, disassembly, cleaning, etc.
•Failure or damage due to natural disaster such as fire, earthquake, flood, lightning
•Failure of damage due to improper storage such as falling, impact, pressure, dust, mud, sand
•Failure or damage due to carelessness in storage (hot, humid place, cold)
•Failure or damage caused by consumables or products other than normal products
•If the validation is not possible (eg. if the serial number of the product is damaged)
Visit Inquiry
Repair Inquiry
Suite 103, 104 GangwonTechno Park
ChuncheonVenture 2nd Factory
Sinbuk-ro 61-14 Shinbuk-eup
Chuncheon-si Gangwon-do, Zip Code
24206, Republic of Korea
033-243-8384
Product Air conduction Hearing aid (A78010.02(2))
Model Name EM-C110
Manfacture / Country BSL Co., Ltd. / South Korea
Manufacture Address
Suite 103, 104 GangwonTechno Park ChuncheonVenture 2nd
Factory
Sinbuk-ro
61-14 Shinbuk-eup Chuncheon-si Gangwon-do, Zip code 24206,
Republic of Korea
Tel: +82-33-243-8384
Manufacturing License No. Doc No. 3318
Manufacturing License item No.
No. 18-4337
Manufacturing date and
Manufacturing No. See bottom of the package
Purpose of Use A device that amplifies sound and transmits it by air conduction solution to
compensate for hearing imparment.
Operating Environment 10~40℃/ 30 ~ 75%R.H / 70 ~ 106 kPa
Storage Environment 10~40℃/ 30 ~ 85%R.H / 70 ~ 106 kPa
How to use and Caution Check the Manual
Packing Unit 1EA
Usage Time
Stand-By Time 100 Hrs
Hearing Aid Time 18 Hrs
Phone Call Time 8 Hrs
Streaming Time 8 Hrs
Charging Time 3 Hrs
Bluetooth Ver. 5.0
Hearing aid Channel / Band 5 CH / 32 Band
Acoustic Parameter
Driver Unit Single BA: EMT
Frequency Range 250 Hz ~ 6500 Hz
Sensitivity 115 dB SPL @1 kHz
Impedence 30.5 Ohm
Power
Rated Input Voltage DC 5 V, 300mA
Battery 3.7 V, 210 mA
Battery Type Li-ion
The product is a “Medical Device”
Specifications and Technical Data
Manufacturer Declarations
Conformite Europeenne Mark
CE marking is a part of the EU’s harmonisation legislation, which is mainly managed by
Directorate-General for Internal market, Industry, Entrepreneurship and SMEs.
Federal Communications Commission
FCC mark is a certification mark employed on electronic products manufactured or sold in the
United States which certifies that the electromagnetic interference from the device is under
limits approved by the Federal Communications Commission.
Korea Certification
KC mark signifies compliance with Korea’s product safety requirements for electrical and
electronic equipment and components that utilise power from AC 50-1000V.
Aptx
aptX Low Latency
is intended for video and gaming applications requiring comfortable audio-
video synchronization whenever the stereo audio is transmitted over short-range radio to the
listener(s) using the Bluetooth A2DP audio profile standard.
Recycling symbol
The recycling symbol is in the public domain, and is not a trademark. The Container Corporation of
America originally applied for a trademark on the design, but the application was challenged, and the
corporation decided to abandon the claim. As such, anyone may use or modify the recycling symbol,
royalty-free.
Waste Electrical and Electronic Equipment Directive (WEEE Directive)
is the European Community Directive 2012/19/EU on waste electrical and electronic equipment (WEEE)
which, together with the RoHS Directive 2002/95/EC, became European Law in February 2003.
Good Manufacturing Practice
Matters to be observed by pharmaceutical manufacturers for manufacturing and quality control of
excellent medicines.
Japanese Ministry of Internal Affairs and Communications
TELEC (Telecom Engineering Center) is a certification body that provides Technical
Regulations Conformity Certification service according to Radio Law.
Bluetooth
Bluetooth technology enables mobile devices to exchange data wirelessly, and it comes on every
computer, smartphone and tablet today
Direct current
Direct current is the unidirectional flow of electric charge. A battery is a good example of a DC
power supply
BSL Co., Ltd
Suite 103, 104 GangwonTechno Park ChuncheonVenture 2nd Factory Sinbuk-ro 61-14
Shinbuk-eup Chuncheon-si Gangwon-do, Zip code 24206, Republic of Korea
Tel. +82-33-243-8384 Fax. +82-33-243-8385
*FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Caution: Any changes or modifications to the equipment not expressly approved by the
party responsible for compliance could void user’s authority to operate the equipment.
*CE Statement
This product is CE marked according to the provision of the R.E.D Directive (2014/53/EU).
Here by BSL Co., Ltd. Declares that this product is in compliance with the essential
requirement and other relevant provisions of Directive 2014/53/EU.
"This device can be operated in at least one Member State without infringing applicable requirements on
the use of radio spectrum."
•This product does not provide an adapter, so please purchase an LPS Certified adapter.
•RF exposure
The available antenna power of this EUT is 1.92 mW(2.83 dBm, BDR/EDR) and 3.16 mW (4.99 dBm/BLE), the
power is Below the low-power Exclusion level defined in 4.2(Pmax: 20 mW).
This appliance and its antenna must not be co-located or operation in conjunction with any other antenna or
transmitter.
This equipment complies with RF exposure requirements set forth for an uncontrolled environment.