BTI Wireless MBSC1900-040 mBSC-040 DAS System User Manual pages 48 to 92

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mBSC DAS System
Installation Manual Issue 3
4.3.6 Troubleshooting
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Installation Manual Issue 3
4.4 NMS INSTALLATION
Caution: Network security may be compromised when accessing external Internet
connectivity. The use of established security software is recommended.
The NMS software is pre-installed on the Network Management Server and the NMS server arrives preinstalled in the optional Host Unit cabinet. This section provides instruction for installing the NMS software
on a customer laptop or desktop and setting initial software parameters.
Figure 4-26. NMS Server
4.4.1 Installation Overview
The installation of the Network Management System consists of the following steps:
Table 4-11. NMS Installation Overview
Step
Operation Type
Operation Action
SYSTEM SET-UP
VERIFY SERVER SOFTWARE IS OPERATIONAL
SYSTEM SET-UP
INSTALL SYSTEM SOFTWARE ON TO CUSTOMER
MONITORING EQUIPMENT
SYSTEM SET-UP
LAUNCH NMS SOFTWARE
CONFIGURE
CONFIGURE MANAGER ACCOUNT
CONFIGURE
SET-UP USER ACCOUNTS
CONFIGURE
SOFTWARE SYSTEM PARAMETERS
UPDATE/UPGRADE
SOFTWARE/FIRMWARE UPGRADE INSTALL
INITIAL SOFTWARE
INSTALLATION
REVIEW
CONFIRM SOFTWARE SET-UP INSTALLATION, TABLE 4-13
NMS INITIAL SOFTWARE INSTALLATION CHECKLIST
UPGRADE
INSTALLATION
REVIEW
CONFIRM FIRMWARE UPDATE AND SOFTWARE UPGRADE
INSTALLATION, TABLE 4-14 NMS UPGRADE SOFTWARE
INSTALLATION CHECKLIST
10
TROUBLESHOOTING
INSTALLATION TROUBLESHOOTING GUIDE
4.4.2 Installation Hardware and Tools
The NMS server is shipped pre-installed in the optional Host Unit cabinet. Table 4-12 lists the accessories
provided by the manufacturer. Additional accessories may be needed, depending on the site
requirements, and may be ordered through Customer Service (Section 6).
NMS ACCESSORY
SOFTWARE CD-ROM
© 2009‐2011, BTI Page 49
Table 4-12. NMS Cables and Accessories
Quantity
Received
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NMS ACCESSORY
Quantity
AC POWER CABLE
Received
The following is a list of tools and any additional materials required for NMS software installation:
•
•
•
Laptop, Desktop PC and/or Terminal
Crossover Cable
Hub and/or Router
4.4.3 Unpacking And Inspection
This section provides the instructions for receiving the equipment shipment and verifying that no damage
has occurred during shipping. The NMS software is pre-installed on the server which is shipped with the
following:
•
•
Optional cabinet with NMS server and Host Unit installed as shown in Figure 4-27.
Installation cables and accessories as described in Table 4-12, Section 4.4.2.
Use the following procedure to unpack and inspect the NMS server and accessories:
1. Open the shipping packet and carefully unpack the cabinet from the protective packing material.
2. Verify receipt of accessories using Table 4-12
3. Check the server for visual damage. If there is any damage, contact BTI (Section 6) for further
instructions including an RMA, if necessary.
Figure 4-27. NMS Server
4.4.4 Verify Server software
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1. Connect the laptop, PC or terminal to the server through the hub using a crossover cable, Figure 428. The monitoring device may also be plugged directly into the server with a crossover cable.
Figure 4-28. Connecting the Monitoring Device to the Server
2. Locate the NMS icon on the screen of the monitoring device, Figure 4-29.
Figure 4-29. Locate NMS Icon
4.4.5 Initial System Setup
4.4.5.1 CD-ROM Install
The CD-ROM install is used to install NMS on to a Laptop or Desktop Computer. Use the following
procedure to install the application on to the computer:
1. Open the CD drive on the machine.
2. Place the CD into the drive and close the drive.
3. The CD will begin the install wizard, Figure 4-30.
4. The wizard copies the files to the %ProgramFiles% folder. The default destination directory may be
changed, if desired.
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Figure 4-30. DAS Setup Wizard
4.4.5.2 Launch NMS
1. After copying the files, the Wizard will ask to launch NMS, Figure 4-31.
2. Select Yes.
3. The Wizard simultaneously places a shortcut on to the desktop of the computer as shown in Figure 4-
32. Double clicking on the NMS icon on the desktop also launches the NMS Login screen.
Figure 4-31. NMS Launch from Wizard Installation
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Figure 4-32. NMS Desktop Shortcut
NOTE: Occasionally, there are compatibility problems that cause a configuration
conflict when setting up the NMS. Follow the steps shown in the Troubleshooting
Guide. If this does not resolve the issue, contact Customer Service (Section 6).
4. Verify that the Advance box is checked and then click in the password field, Figure 4-33.
5. Enter the following default password: 1
6. Click on OK. The NMS Command Console is then launched.
Figure 4-33. NMS Login Screen
4.4.6 Initial Start-up Configuration
Once NMS is installed on the machine, the command console or main screen is used to navigate through
various NMS menus to configure both the software system parameters and the DAS system parameters.
This section covers the software system parameters needed to set-up an initial install.
Main access to the NMS software configuration is through the System(S) drop down on the Menu bar as
shown in Figure 4-34. User accounts may also be accessed through the User Icon on the Command
toolbar as shown in Figure 4-35. The software system configuration includes the ability to access the
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following functions:
• Access and manage User Accounts and passwords (Add/Modify/Delete)
• Modify parameter defaults.
Figure 4-34. System (S) Drop Down Menu
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Figure 4-35. User Account Icon
4.4.6.1 Modify Default Accounts
The NMS User Manager comes with two default entries shown in the User list. For security reasons,
changing the default manager account and password is highly recommended. The default User account
may also be modified by overwriting the default information. The following procedure details the steps
necessary to change the default accounts:
1. Using either the System(S), Figure 4-34 or the User icon, Figure 4-35, access the User Manager
screen, Figure 4-36.
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Figure 4-36. User Manager Screen
2. Select Manager in the User List, Figure 4-37 to see the default information.
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Figure 4-37. Manager Default Information
3. Delete the default entries, Figure 4-38 and enter the new user name and password.
Note: There is a limit of 20 Alpha-Numeric characters for both User name and
password entries. User names are selectable from the Login screen drop down
menu, once entered into the system. Passwords are case sensitive.
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Figure 4-38. Edit Default Entries
4. Click Modify to update the User and Password.
5. Click Return to return to the NMS Command Console or continue to add or update User Accounts.
4.4.6.2 Set-up New User Accounts
Adding a New User is easily managed through the User Manager screen. Access the User Manager
screen, then use the following procedure to add Users of various levels:
1. Currently, there are two levels available for User Accounts. Once the User Manager screen is up,
select the User level, as shown in Figure 4-39.
•
•
Supervisor: This level acts as an administrator for the Network System. This level can make
edits and set custom features.
Observer: This level is a monitoring functionality only. This level is most commonly used for users
who will monitor the system and review alarm logs. At the Observer level, a user may only: modify
their user name and password and; view, save and print Alarm information.
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Figure 4-39. Select a User Level
2. Enter a user name and password, Figure 4-40. Then click Add.
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Figure 4-40. Enter User name and Password
Note: There is a limit of 20 Alpha-Numeric characters for both User name and
password entries. User names are selectable from the Login screen drop down
menu, once entered into the system. Passwords are case sensitive.
3. Additional detailed information for managing User accounts, including deleting and modifying User
accounts is contained in the NMS User Manual.
4.4.6.3 Configure Software Parameters
The NMS system software parameter defaults allow the user to focus less on configuring the software
system , Figure 4-41, and more on the critical functionality for the DAS system.
Detailed parameter information is available in the NMS User Manual.
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Figure 4-41. System Parameter Screen
4.4.7 Firmware Update
DAS components periodically require firmware updates. The following list of components may require
periodic firmware updates:
• BIU
• FIU
• PA
• RCU
• Remote Unit
A notification email is sent with the firmware update attached as a file to the email. The following
procedures detail the firmware update process:
1. Verify the email is genuine and the file attachment is safe for download. The sent file will be named in
the following manner and have a file extension of .s:
DAS8345_[Component]_[Version].s
2. Download the attached file to any chosen folder or the desktop. Note the folder name, if saved to a
designated folder.
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3. Log into the NMS System.
4. Click on NetConfig
5. Using the RemoteSoftwareDownload interface, Figure 4-42, Locate the file by clicking on the browse
button.
Figure 4-42. Remote Software Download Screen
6. Click Start Download. The firmware update may be paused if needed by clicking the Pause button.
7. Once the download is complete, click Return.
4.4.8 Software Upgrade Installation
4.4.8.1 CD-ROM Install
The CD-ROM Upgrade install is a quick and simple installation. Use the following procedure to install the
application on to the computer:
1. Check that no instance of NMS is running.
2. Open the CD drive on the machine.
3. Place the CD into the drive and close the drive.
4. The CD will begin the install wizard and ask if the user would like to overwrite the older NMS version,
Figure 4-43.
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5. Select Yes.
Figure 4-43. Replace NMS File
5. An error dialog box will appear, Figure 4-44, if the older version of NMS is open and running.
6. Close NMS and click Try Again.
Figure 4-44. NMS Update Fail Error Box
4.4.9 NMS Upgrade Installation Review
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Items
Table 4-13. NMS Initial Installation Checklist
Description
Verify that the CD is undamaged and the server software is installed.
Confirm that the version number once the set-up Wizard launches NMS.
Verify that the shortcut launches the NMS Login.
Check that the default Manager Account and password have been updated.
Confirm that new User accounts and passwords have been added.
Items
Table 4-14. NMS Firmware Update and Software Upgrade Checklist
Description
Verify that the email and attachment. are genuine.
Confirm that the firmware update is downloaded to the appropriate folder on the
computer.
Verify that firmware update was complete from the RemoteSoftwareDownload interface.
Confirm that no instance of NMS is running before beginning Upgrade installation.
Check the version number to verify upgrade once the set-up Wizard has launched NMS.
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4.4.10 Troubleshooting
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mBSC DAS SYSTEM START-UP
When the system component installations are complete, the system must be configured. Please refer to
the applicable System Operation and User Manual for detailed system configurations, operations, and
troubleshooting/test procedures
5.1 SYSTEM COMMUNICATION
Once the components have been installed, the system should be activated by establishing
communication through the Host Unit and configuring the system to the network through the NMS.
5.1.1 Establishing a Host Unit communication
The Host Unit hardware default IP address must be updated with the customer's network IP address. This
is accomplished by first establishing a communication link, setting up the initial base system and
configuring the IP Address parameter. Use the following procedure to establish communication with the
Host Unit :
1. Connect the NMS installed Laptop ethernet port to the RCU front ethernet port with a cross or null
modem cable.
2. From the Laptop, click the Start Button, then Settings and Network Connections, Figure 5-1.
Figure 5-1. Open Network Connections
3. Select the LAN Icon and click on File then Properties, Figure 5-2.
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Figure 5-2. LAN Properties
4. Click on Internet Version Protocol (TCP/IPv4) and then click on Properties, Figure 5-3.
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Figure 5-3. Select Internet Protocol Version 4
5. Click on the second option, Use the Following IP Address:, Figure 5-4, and manually enter the IP
Address: 128.0.2.30. The Subnet mask will automatically default to 255.255.0.0.
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Figure 5-4. Manually Enter the IP Address
6. Click OK.
5.2 INITIAL NETWORK CONFIGURATION
This section details the initial functions necessary for a basic system activation through the NMS. Access
to the DAS system configuration is through the Network(N) menu bar drop-down or the Net Config
Command bar button, Figure 5-5. The DAS Network(N) drop-down includes the ability to access the
following functions:
• Add/Modify/Delete Sites
• Add/Modify/Delete the Host Unit(s)
• Add/Modify/Delete the Remote Unit(s)
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Figure 5-5. Accessing the Network Configuration screen
The NMS software provides an example configuration as shown in Figures 5-5
and 5-6. The example may be deleted or the example information may be
overwritten with customer specific information and then saved by clicking the
Modify button. For the purposes of this installation manual, the example has
been deleted to provide the most accurate details.
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Figure 5-6. BTI Example System Configuration
5.2.1 Add a Site
The highest level of system configuration is defined by adding a Site Caption and a Site Code. The alphanumeric text fields accept any user-defined descriptive name (30 alpha-numeric character limit) and site
code (1 through 9999 numeric limit). The following steps are used to add the Site Caption and Site code:
1. Access the Network Config screen, Figure 5-5, via the NetConfig Command bar button or the
Network(N) menu drop-down.
2. Click on the Site button in the Select Information field, Figure 5-7.
3. Enter the Site name and the Site code. The example, BTI_Example_Cypress_Site is shown in Figure
5-8.
4. Click Add to save the Site Caption and Site Code.
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Figure 5-7. Add a Site
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Figure 5-8 Adding a Site
5.2.2 Add a Host Unit
Once the Site Caption and Site Code have been configured, the Host Unit should be added to the
system. The alpha-numeric text fields accept any user-defined descriptive HU Caption (20 alpha-numeric
character limit) and HU No. (1 through 9999 numeric limit). The following steps provide the Host Unit
configuration:
1. Click on Equipment to bring up the new information section for the DAS System equipment.
2. Click on HU in the Select Equipment section. Verify that the Site Caption and Site Code are correct for
the Host Unit being added.
3. Add the customer designated Host Unit Caption and Host Unit No. as shown in Figure 5-9.
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Figure 5-9. Adding a Host Unit
4. Verify that all changes have been correctly entered and click Add, Figure 5-10.
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Figure 5-10. Configured Host Unit
5.2.3 Configuring the Host Unit Hardware Card
Once the Host Unit has been added to the system, the IP address for the Host Unit must be changed
from the default to the designated network IP address in the Host Unit Hardware Card. Configuring the IP
Address is done from the Main Command Screen. The following procedures outline the steps necessary
to change the Host Unit IP Address:
1. From the Main Command Screen, Select the added HU.
2. Select the RCU Module, Figure 5-11.
3. Select Config.
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Figure 5-11. Select the HU
4. Click on Parameter List. Then click Select All.
5. Click on Read, Figure 5-12.
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Figure 5-12. View the Current Values
6. Confirm Select All is unchecked. Click on Site IP Address in the Parameter List.
7. Click Edit.
8. Enter the new IP Address in the Edit Value Column, Figure 5-13.
9. Click Set, Figure 5-14.
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Figure 5-13. Enter the New IP Address
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Figure 5-14. IP Address Update Setting
5.2.4 Map the IP Address to the NMS Software
1. Click the Netconfig button.
2. Select the Host Unit. Figure 5-15.
3. Change the IP Address(HU) from the default value to the designated network IP address. This will map
the IP Address in the NMS System to the HU hardware card.
4. Then Click Modify. Click Return
5. Restart NMS to set the new parameters.
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Figure 5-15. Modify IP Address(HU)
From the Main Command Screen:
1. Select the updated Host Unit.
2. Click on Parameter List. Then click Select All.
3. Click on Read, Figure 5-16.
4. Confirm that the HU Hardware Card IP Address matches.
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Figure 5-16. Confirm IP Address Update Accepted.
5.2.5 Add a Master Remote
Once the Site Caption, Site Code, and Host Unit have been configured, the Master Remote Unit should
be added to the system. The alpha-numeric text fields accept any user-defined descriptive RU Caption
(20 alpha-numeric character limit) and RU No. (1 through 9999 numeric limit). The following steps provide
the Remote Unit configuration:
1. Click on the new HU in the System Net section.
2. Click on Equipment to bring up the new information section for the DAS System equipment.
3. Click on RU in the Select Equipment section.
4. Select the Slot No. for the Master Remote Unit. (This is generally Slot 2).
5. Select the Fiber value.
6. Select the Type of Remote Unit.
7. NMS creates a default name based on the chosen slot, fiber and type values selected as shown in
Figure 5-17. Modify the Remote Unit Caption with a customer designated name, if desired.
8. Verify that the Site Caption, Site Code and HU No. are correct for the Remote Unit being added
9. Click Add.
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Figure 5-17 Adding Master Remote Unit
5.2.6 Add a Slave Remote
To complete the system activation, Slave Remote Units should be added to the system. The alphanumeric text fields accept any user-defined descriptive RU Caption (20 alpha-numeric character limit) and
RU No. (1 through 9999 numeric limit). The following steps provide the Remote Unit configuration:
7. Click on the new HU in the System Net section.
8. Click on Equipment to bring up the new information section for the DAS System equipment.
9. Click on RU in the Select Equipment section.
10. Select the Slot No. for the Slave Remote Unit. (This should match the Master RU configuration).
11. Select the Fiber value.
12. Select the Type of Remote Unit.
13. NMS creates a default name based on the chosen slot, fiber and type values selected as shown in
Figure 5-18. Modify the Remote Unit Caption with a customer designated name, if desired.
14. Verify that the Site Caption, Site Code and HU No. are correct for the Remote Unit being added.
15. Click Add.
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Figure 5-18. Adding a Slave Remote Unit
Name
Table 5-2. Slots, Fiber and Type Values
Configuration Value
Slot
Represents the slots on the HU from Left to Right that can be assigned to
various equipment. Slots 1-6 are reserved for the FIU and BIU.
Designating a slot number maps the RU to an FIU.
Fiber
Maps the RU to the Fiber connection on the Host Unit to the associated
FIU.
Type
Defines the frequency used and must match the RU type installed. There
are currently four different types of Remote Units. 700 MHz, 850 MHz,
1900 MHz, and 2100 MHz.
5.2.7 Connect Host Unit to Server
With the IP address updated, the Host Unit must be connected the server, Figure 5-19, for
communication information to function. The Host Unit is connected from the Network port on the back
interface through the hub to the server as shown in Figure 5-20 or may be directly connected from the
back interface port to the server. The Host Unit may also be connected to the server from the RCU
network port on the front interface, either directly or through the hub to the server. Only one network port
connection may be used at a time.
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Figure 19. Connect Host Unit to Server
Only one port may be connected to the server at a time, as both front interface and back
interface network ports are the same port.
Figure 5-20. HU Back Interface Network Connection
5.3 MANAGING AND MONITORING ALARMS
5.3.1 Alarm Manager
The NMS is also the means for managing and monitoring the DAS systems through the Alarm
Manager(A) menu or the Alarm Icon on the Menu bar. The managing and monitoring of the DAS system is
more completely detailed in the BTI NMS User Manual.
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Figure 5-21. Alarm Manager
5.3.2 Configuring Standard Alarm Defaults
Configuring NMS is easily accomplished through the Custom Alarm tab, Figure 5-21. Select the alarm
type and click the Select button for the appropriate category. Table 5-3 provides a recommended list of
alarms by category that may be selected to create a custom alarm configuration.
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Figure 5-22. Configuring Custom Alarm Levels
Figure 5-23 shows an active alarm.
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Figure 5-23. Active Alarm Screen
The Table5-3 provides alarm indicator descriptions for the mBSC DAS system. Alarm types for the Host
Unit and Remote Unit monitored by the NMS are included as well as optional components such as the
POI. The recommended category for the alarm indicator is included in column 3 of the table along with the
affected component. Critical alarms indicate system failures that disable the uplink or downlink operation.
Other categories, such as Major, may indicate impaired performance, but not the catastrophic system
failure or a specific RU node failure.
Alarm Indicator
Downlink OverPower
Downlink VSWR
Downlink
OverVoltage
Downlink DeviceFail
Downlink LoopFail
Downlink
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Table 5-3. Host Unit Alarm Indicators
Description
Category
Transmit Power exceeds rated
Critical
output
Antenna system VSWR
Critical
exceeds preset level
PA Power supply over voltage
Critical
Downlink system critical failure
Downlink MCPA IM cancellation
not functioning
MCPA is operating at an unsafe
Component
PA
PA
PA
Critical
Critical
PA
Fiber Module PA
Critical
Fiber Module PA
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Alarm Indicator
OverTemperature
Fiber Light Rx
Fiber Light Tx
mRU and
sRU1(LTE) comm
mRU and
sRU2(AWS) comm
mRU and
sRU2(Cell) comm
mRU and
sRU2(PCS) comm
RU Fan1
RU Fan2
LNA
RU/PA
communication
Description
temperature
RU fiber RX failure
RU fiber TX failure
Master to Slave
communications failed
Master to Slave
communications failed
Master to Slave
communications failed
Master to Slave
communications failed
RU Fan failure
RU Fan failure
RU Receive LNA failure
RU Internal PA to CPU comm
failure
Category
Component
Critical
Critical
Critical
Remote Unit
Remote Unit
Remote Unit
Critical
Remote Unit
Critical
Remote Unit
Critical
Remote Unit
Major
Major
Critical
Major
Remote Unit
Remote Unit
Remote Unit
Remote Unit
Uplink Pilot Power
Uplink Pilot Power Failure
Minor
Remote Unit
RCU No
Communication
NMS to RCU comm failure
Major
Host Unit
FIU No
Communication
FIU to RCU comm failure
Major
Host Unit
BIU No
Communication
BIU to RCU comm failure
Major
Host Unit
Fiber1 Light RX
FIU Fiber1 port RX light fail
Critical
Host Unit FIU
Fiber1 Light TX
FIU Fiber1 port TX light fail
Critical
Host Unit FIU
Fiber2 Light RX
FIU Fiber2 port RX light fail
Critical
Host Unit FIU
Fiber2 Light TX
FIU Fiber2 port TX light fail
Critical
Host Unit FIU
RCU +5V
Host Unit RCU power supply
alarm
Major
Host Unit RCU
RCU +9V
Host Unit RCU power supply
alarm
Major
Host Unit RCU
POI Fan1
POI Fan1 failure
Major
Host Unit POI
POI Fan2
POI Fan2 failure
Major
Host Unit POI
Expanded Alarm
Input 1
Expansion
User Defined
Third Party
Component
Expanded Alarm
Input 2
Expansion
User Defined
Third Party
Component
Expanded Alarm
Input 3
Expansion
User Defined
Third Party
Component
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Alarm Indicator
Description
Category
Component
Expanded Alarm
Input 4
Expansion
User Defined
Third Party
Component
5.3.3 System Activation Review
Table 5-4. System Start-up Review
Items
Description
Verify that the Host Unit communication was established.
Confirm that at least one Site has been added.
Verify that the Host Unit Hardware card IP address has been configured.
Check that the Remote Unit is communicating with the Host Unit
Confirm that the Host Unit is connected to the Server.
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5.3.4 Troubleshooting
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CUSTOMER SERVICE CONTACT
INFORMATION
USA
BTI
6185 Phyllis Dr. Unit D. Cypress, CA 90630, USA
Tel: +1 714-230-8333
Fax: +1 714-230-8341
E-mail:
Customer Service: CustomerService@bravotechinc.com
Sales: sales@bravotechinc.com
China
BTI (Shenzhen) Co., Ltd.
No.8 Building, Zone #3, Tangtou Industrial Park,
Shiyan, Baoan District, Shenzhen, Guangdong
P.R.China 518102
Tel: +86 755-2951-2233
Fax: +86 755-2951-2299
E-mail: chinasales@bravotechinc.com
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This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 400cm between the radiator & your body.

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