Bayer Healthcare Blood Glucose Meter Ascensia Elite Users Manual — (#21296)

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2015-02-02

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THE NEW FACE of Glucometer ®

Diabetes Care System

USER GUIDE
For Use With Ascensia ELITE ™
Blood Glucose Meter
Need Help With Reimbursement? Call Our Bayer Care Help Line: 1-877-787-1912.
If You Have Any Questions, Comments or Need Help With Reimbursement For
Your Testing Supplies, Please Call 1-800-348-8100.

Introduction
What it is:
The Ascensia ELITE ™ Diabetes Care System is a blood glucose monitoring
system. The system is made up of the Ascensia ELITE ™ Meter, Test Strip,
and Code Strip. For quality control of the system, the Ascensia ELITE ™
Check Strip and Normal, Low and High Controls are also available.

How it works:
The Ascensia ELITE blood glucose testing process is based on an electrode sensor
technology. Capillary action at the end of the Test Strip draws a small amount
of blood into the reaction chamber and a reading is displayed in 30 seconds.
No timing, wiping or blotting is required.

What is new and different:
Ascensia ELITE ™ Test Strips are calibrated to give plasma/serum equivalent
glucose results. Plasma/serum results are used by doctors and laboratories as
the most accurate method for reading blood glucose levels. The Ascensia ELITE
System provides you with readings that correspond directly to those of your
doctor or clinic. Compare Ascensia ELITE Test Strip results only to systems which
use a plasma/serum calibration.

TESTING MATERIALS
5

10
8

9
1
2
11
3
4
12

1 Test Slot – provides an opening for inserting strip into the Meter.
2 Icon – shows proper orientation and direction for inserting the Test Strip, Code Strip
or Check Strip into the Meter.

3 Display – displays test results, current Code (Function) Number (F– #), or low battery
indicator.

4 Batteries – provide power for the Meter.
5 Check Strip – confirms that the Meter electronics are working properly, and activates the memory recall and the delete option.

6 Code Strip – codes (calibrates) the Meter.
7 Test Strip – tests for glucose in blood and control solutions, and can be used to
“mark” a control test or to delete a test result from the memory.

8 Test end – draws sample into the reaction chamber of the Test Strip.
9 Meter end – inserted into the Meter to activate power.
10 MICROLET® Adjustable Lancing Device and 11 lancet – for skin puncture.
12 Normal Control Solution – a solution with a known amount of glucose used to
confirm that the system is working properly (Low and High Control Solutions are
also available).

Introduction (continued)
What you do:
1. Insert the Test Strip into the Test Slot located at the top,
center of the Meter.
2. Touch the test end (tip) of the Test Strip to a drop of blood.
A “beep” sounds after the Test Strip reaction chamber is
filled with blood. The test result is displayed in 30 seconds.
The Meter turns on when the Test Strip is inserted and turns off
when the Test Strip is removed, therefore, no operating buttons are required. The Meter automatically stores the last 20 test results, including both blood glucose and control test results.
The Ascensia ELITE System provides blood glucose results ranging from 20–600 mg/dL
(1.1–33.3 mmol/L). The Meter is battery operated and approximately 1000 tests may be
performed before replacing batteries.
CAUTION: Before using any product to test your blood glucose (sugar),
read all instructions and practice the test. Do all quality control checks
as directed and consult with a diabetes health professional. These
recommendations apply to all blood glucose monitoring systems and
are supported by the American Association of Diabetes Educators,* the
American Diabetes Association, the Food and Drug Administration and
the Health Industry Manufacturers Association.
*You may call the American Association of Diabetes Educators for the
location of a Certified Diabetes Educator (CDE) near you 1-800-338-DMED.

Special Feature
1. WHAT IS DIFFERENT?
The part of the Test Strip that touches the sample.

2. HOW IS IT DIFFERENT?
The blood sample is drawn into the Test Strip and
is not put on the Test Strip.

3. WHEN DOES THIS HAPPEN?
The test end (tip) of the Test Strip draws (pulls) the
blood sample into the Test Strip when the tip touches
the blood sample.

iii

RIGHT

4. IN OTHER WORDS:
Think of the Test Strip as
a straw used for drinking. You put the straw
into the liquid. The liquid
is drawn into the straw
at one end...SO the
blood sample is drawn
into the Test Strip at one
end when you put the
tip of the Test Strip into
the sample. We call this
“Sip-in Sampling.”

WRONG

Contents
SECTION 1 – The Ascensia ELITE ™ Diabetes Care System
• Learn About the System . . . . . . . . . . . . . . . . . . . . . .
• Install/Replace Batteries . . . . . . . . . . . . . . . . . . . . . .
• Check the Meter Performance . . . . . . . . . . . . . . . . .
• The Check Strip Test . . . . . . . . . . . . . . . . . . . . . . . . .

.
.
.
.

1
2
3
4

SECTION 2 – Prepare for the Blood Glucose Test
• Code (Calibrate) the Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
• The Control Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
SECTION 3 – The Blood Glucose Test
• Get Ready for the Blood Glucose Test . . . . . . . . . . . . . . . . . . . . . . . . . . 14
• Perform the Blood Glucose Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Contents (continued)
SECTION 4 – Learn About the Memory Feature
• Introduction to Memory . . . . . . . . . . . . . . . . .
• Recall Test Results from the Memory . . . . . . .
• Delete All Test Results from the Memory . . . .
• Delete a Single Test Result from the Memory
• Mark a Control Test Result . . . . . . . . . . . . . . .
• Things to Remember . . . . . . . . . . . . . . . . . . . .

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21
23
24
25
26
27

SECTION 5 – Care of the Meter and Strips . . . . . . . . . . . . . . . . . . . . . . . . . 29
SECTION 6 – Solve Problems
• Meter and Test Strip Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
• Test Result Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SECTION 7 – Service the System
• Service . . . . . . . . . . . . . . . . .
• Check List . . . . . . . . . . . . . . .
• Limitations of the Procedure
• Specifications . . . . . . . . . . . .
• Supplies . . . . . . . . . . . . . . . .
• Warranty . . . . . . . . . . . . . . .

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35
36
37
38
40
41

Learn About the System

SECTION 1

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This booklet is designed to guide you through
the operation of the Ascensia ELITE ™ Diabetes
Care System with detailed directions and
illustrations. A Quick Reference Guide is
provided, and can be carried in your Meter
Carrying Case.
Please read the entire User Guide before you
begin testing.
Before reading the User Guide, you will need
to unpack and set up your testing materials.
See the “Testing Materials” foldout, attached to the
first page of this User Guide, to identify testing
materials needed.

remove off

Install / Replace Batteries

SECTION 1

THE BATTERIES: The Meter uses two (3-volt lithium) batteries. These are furnished with
the Meter.

WHEN TO REPLACE: When the battery voltage becomes weak (after approximately
1000 readings), the Meter will show a battery display (
). When this display appears, it is
time to replace the batteries (see page 40 for battery types). The Meter will continue to provide accurate results for a period of time until the batteries are exhausted. At this time, the
Meter will “lock you out” from further testing.

DIRECTIONS:
1. With the tip of a finger, press the battery compartment
lid latch toward the word “open.” Lift the lid.
2. Place the two new batteries into the battery compartment with
the “+” side up and close the lid. NOTE: If replacing batteries,
remove the old batteries from the compartment and discard.

Things to remember:
• WARNING: Keep batteries away from children. Lithium
batteries are poisonous. If swallowed, immediately
contact your physician.
• Discard batteries according to your local
environmental regulations.

• The Meter memory will not be erased when
batteries are changed.

Check the Meter Performance

SECTION 1

WHEN:
When your Meter is new and anytime you want to check that
your Meter is functioning properly.

WHAT TO EXPECT:
A Check Strip test result that falls within the Check Strip
Range tells you that the Meter electronics are working properly.
Note the Check Strip Range printed on the
check strip package insert.

XXXXXXXXXXXXXXXXX

XXXXXXXXXXXXX

A Check Strip test result that falls outside the Check
Strip Range tells you the Meter may not be functioning
properly. If this occurs, refer to Section 6 – page 31.

OTHER:
The Check Strip can also be used to activate the Meter’s memory recall
function, or memory deletion option (see Section 4).

The Check Strip Test

SECTION 1

MATERIALS
REQUIRED:
•
•

Ascensia ELITE ™ Meter
Ascensia ELITE ™
Check Strip

CHECK THE METER:

Remove the Check
Strip from its package.

*A full display, as shown here, indicates that
all characters in the display are working
properly. If ever all the display segments do
not appear, see Section 6, page 32.

Insert the Check Strip
fully into the Meter as
shown (with tab pointing
right). A beep sounds and a
full display* appears.
Another beep sounds and the
Check Strip test result is displayed. A check mark (✔)
shows on the display when
the Check Strip test is done.

The Check Strip Test (continued)

SECTION 1

Things to remember:

XXXXXXXXXXXXXXXXX

XXXXXXXXXXXXX

If the Check Strip test
result is within the range
listed on the package insert
found inside the Check Strip
package, the Meter is
functioning properly. If not,
refer to the Problem Solving
Chart in Section 6.
Carefully remove the Check
Strip from the Meter, and
replace it in its package.

• It is important to insert
the Check Strip with a
firm motion until it comes
to a full stop. When
inserted fully, the tab on
the top portion of the
strip should be completely
hidden within the Meter.
• Always keep the Check
Strip stored in its package
when not in use.
• Do not bend the Check
Strip.
• You can also use the
Check Strip to recall the
Meter’s memory, or to
delete all of the stored
test results from the
memory (see Section 4).

Code (Calibrate) the Meter

SECTION 2

WHY CODE THE METER?
To match the Meter to the reactivity of the Test Strip, you must
first code (calibrate) the Meter using the Code Strip provided in
the carton of Ascensia ELITE ™ Test Strips now in use.
Each lot of Test Strips is tested extensively and assigned a Function
Number (0 through 12) identified on the Code Strip.

WHEN TO CODE THE METER
Reset the code for each new carton of Ascensia ELITE™ Blood Glucose Test Strips used,
unless the new carton of Test Strips has the same Function Number as the previous
one.

Code the Meter (continued)

SECTION 2

MATERIALS
REQUIRED:
•
•

Ascensia ELITE ™ Meter
Ascensia ELITE ™ Code
Strip

CODE THE METER:

Open your new carton of
Test Strips and find the
clear plastic packet containing the Code Strip.

Carefully tear open the
packet, and remove the
Code Strip. Save the packet
to store the Code Strip.

Code the Meter (continued)

SECTION 2

Things to remember:

Insert the Code Strip
into the Test Slot (as
shown). A beep sounds and a
full display appears briefly.
Another beep sounds and the
Function Number (for example, F-4) appears in the
Display.

• It is important to insert the Code Strip with a firm motion
until it comes to a full stop. When inserted fully, the tab
on the top portion of the strip should be completely hidden within the Meter.
• The Function Number appearing in the Display must match
the number appearing:
– on the Code Strip.
– on the front of the Code
Strip packet (see #2).
– on the back of the Test Strip
packet.
• If the Function Numbers match as indicated above, the
Meter may now be used to run a control test or blood
glucose test.
• The Meter must be coded again when a new carton of
Test Strips is used unless the F# of the new carton is the
same as the old carton. Use the new Code Strip found in
the new carton of strips.
• Store the Code Strip in the clear plastic packet until all the
strips are used (in case you ever need to recode the meter).
Throw away the old Code Strip when Test Strips are all used.

The Control Test

SECTION 2

To make sure your Ascensia ELITE ™ Diabetes Care System is performing properly, a Control
Test is performed using the Ascensia ELITE ™ Normal Control solution.

WHY? A Control Test confirms that the system is functioning properly and you are using
proper technique. When running a Control Test, the system is defined as: the Meter and
the Test Strips. In addition to the Normal Control, an Ascensia ELITE Low and High Control
are also available for use with this system.

WHEN TO RUN A CONTROL TEST:
• Any time you want to confirm that the Meter system is working properly, and that your
testing technique is correct.
• Any time you question your blood glucose test results.
• On the advice of your physician or healthcare professional.

WHAT TO EXPECT:
• When the Control Test is done properly, the Control Test result should fall within the
range listed on the end flap of your Test Strip Carton.
• A Control Test result that falls outside of the specified range means the system may not be
functioning properly or your testing technique may not be correct. If this occurs, refer to
Section 6 of this User Guide or the Ascensia ELITE Control package insert for assistance.

MARK THE CONTROL TEST RESULT (if using the memory feature):
You should always “mark” a Control Test result with a “C” as described in the following
procedure. Marking with a “C” keeps a Control Test result from being included in the
average of your blood glucose tests.

The Control Test (continued)

• CLINILOG® Diary

PREPARE FOR TEST:
If not already done, code
your Meter using the Code
Strip (see page 7). Also check
to make sure the Test Strips
and the Normal Control
Solution have not passed
their expiration date.

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MATERIALS
REQUIRED:

SECTION 2

Remove foil packets from
To open the Test Strip
the Test Strip carton and
1
packet, carefully PEEL the
2
tear off a single packet.
foil until the Test Strip is
completely exposed (as
shown).
NOTE: The numbers printed
on each Test Strip are manufacturing numbers and
should not be confused with
a Function Number.

The Control Test (continued)

Remove the Test Strip
from packet. Holding the
round end, insert the strip
fully into the Meter.
NOTE: Save the empty foil
packet for use in Step 6.

A beep sounds and a full
display appears, followed
by the Function Number (F#)
and the previous test result.
The Function Number and
the previous test result begin
flashing alternately.
If you are not using the
memory feature, go directly
to Step 6.

SECTION 2

Mark your Control Test
result by pulling out the
Test Strip, and quickly inserting it back into the Meter
(within 2 seconds). A C- and
the Function Number F#
begin flashing in the Display.
Marking a Control Test
excludes the Control Test
result from the average of
stored Blood Glucose Test
results.

The Control Test (continued)

Gently squeeze a small
drop of Control solution
onto the inside of the foil
you saved in Step 3.

Touch and hold the TEST
END of the Test Strip in
the drop until after the
Meter beeps. A small amount
of Control solution is automatically drawn into the Test
Strip. The timer begins counting down from 29 seconds.

SECTION 2

After 29 seconds, the
Control Test result
appears in the Display.
Compare the result to the
range listed on the end flap
of your Test Strip carton.
Using a tissue, remove
the Test Strip and discard.
The Meter will turn off
automatically.

The Control Test (continued)

SECTION 2

Things to remember:

FOLLOW UP:
Record and date all Control
Test results in your CLINILOG
Diary.
CAUTION: If the Control Test
result does not fall within
the stated range, the system
may not be operating properly. See Section 6 of this
User Guide and the Ascensia
ELITE ™ Control package
insert for help.

• Run a Control Test frequently to make sure that you are
using good technique and that your system is working
properly.
• Always check the EXPIRATION DATE on the Test Strip foil
packet or carton before using. Throw away expired Test
Strips. Use only unexpired Test Strips.
• Use the Test Strip immediately after removing from the foil
packet.
• Insert the Test Strip until it comes to a full stop. When
inserted fully, the tab on the top portion of the strip should
be completely hidden within the Meter.
• If using the memory feature, be sure to “mark” the Control
Test before running the test (see Section 4).
• Remove the Test Strip immediately after use to turn off the
Meter and preserve battery life.
• The Meter turns off automatically after 3 minutes if the
strip is left in the Meter.
• Test Strips cannot be reused.
• The end flap of your Test Strip carton lists specific Control
Ranges for that carton of strips. Please keep this end flap
until all the Test Strips in the carton are used.

Get Ready for the Blood Glucose Test

SECTION 3

MATERIALS
REQUIRED:
• Ascensia ELITE ™ Meter
• Ascensia ELITE ™ Test

Strip and Code Strip
• MICROLET ® Adjustable

Lancing Device/Lancet
- Tissue or cotton ball
for wiping finger
after testing
• CLINILOG® Diary
PREPARE FOR TEST:
If not already done, code
your Meter using the Code
Strip (see page 7). Also check
to make sure the Test Strips
have not passed their expiration date.

Load the MICROLET Adjustable Lancing Device:
See the MICROLET Adjustable Lancing Device package
insert for complete instructions. Place the MICROLET
Adjustable Lancing Device on a clean surface while
preparing for your blood glucose test.

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warm soapy water. Rinse
and dry thoroughly.

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Get Ready for the Blood Glucose Test (continued)

Remove foil packets from
carton and tear off single
packet.

To open the Test Strip
packet, carefully peel the
foil until the Test Strip is
completely exposed (as
shown).
NOTE: The numbers printed
on each Test Strip are manufacturing numbers and
should not be confused with
a Function Number.

Get Ready for the Blood Glucose Test (continued)

Remove Test Strip from
packet. Holding the round
end, insert the strip fully into
the Meter.
NOTE: Be sure to save the foil
to use when disposing of the
Test Strip.

SECTION 3

A beep sounds and a full
display appears, followed
by the Function Number (F#)
and the previous test result.
The Function Number and
the previous test result begin
flashing alternately.

Proceed immediately (within
3 minutes) to
Step 1 on the next page…

Perform the Blood Glucose Test

Stick your finger with the
MICROLET Adjustable
Lancing Device and form a
small drop of blood.

SECTION 3

Note: Multiple Site Testing
Consult with your healthcare professional prior to testing from a
site other than your fingertips.
Blood glucose testing results from sites other than your fingertip
could be significantly different. These differences may vary from
individual to individual, and are physiological differences caused
by factors such as food intake, health state and medication
being used.
If you perform testing other than from a fingertip:
A. Select a soft, fleshy area of skin that is free from hair and
visible veins.
B. Wash the puncture site with soap and warm water. Rinse and
dry thoroughly. This ensures cleanliness and increases blood
flow to the puncture site.
C. After you have determined the
proper depth of your selected site,
set the lancing device for that
depth of puncture. Firmly press the
lancing device against the skin at
the selected lancing site, then
press the button to lance the skin.
When a drop of blood forms on
the surface of your skin, bring the meter and test strip up to
touch the drop.

Perform the Blood Glucose Test (continued)

Blood is automatically
drawn into
the Test Strip.
The timer
begins counting down
from 29 seconds.

NOTE: If Lo appears in the display, your
blood glucose value may be below
20 mg/dL (1.1 mmol/L). If Hı appears,
your result may be above 600 mg/dL
(33.3 mmol/L). See page 33 for other
reasons Lo or Hı could occur. Follow the
advice of your medical team for hypoglycemia (low blood sugar) if your blood
glucose is below 50 mg/dL (2.8 mmol/L)
or hyperglycemia (high blood sugar) if
your blood glucose is above 250 mg/dL
(13.9 mmol/L).

Touch and hold the test
end (tip) of the Test Strip
to the drop of blood until
after the Meter beeps. See
page iv for the right method.

After 29 seconds, your
blood glucose result
appears in the display. The test
result remains in the display.

SECTION 3

If you want to store the
test result, remove the
Test Strip from the Meter as
shown. The Meter turns off
automatically and the test
result is now stored in the
memory. You may wish to use
a tissue or the foil wrapper
from the strip to remove the
used strip.
CAUTION: Dispose of the used Test
Strip and lancet carefully to prevent injury or contamination to
others. You may use the empty foil
packet to dispose of the Test Strip.

Perform the Blood Glucose Test (continued)

If you do not want to
store the test result in the
memory, pull out the Test
Strip and quickly insert it
back into the Meter (within 2
seconds).
dEL appears in the Display,
and the test result will not be
stored in the memory. Do not
pull the Test Strip out of the
Meter until the Display goes
blank, or the test result will
not be deleted.

SECTION 3

FOLLOW UP:
Record the result in your
CLINILOG Diary.

NOTE:
If you do not remove the
Test Strip, the test result
remains in the Display
for 3 minutes.

Perform the Blood Glucose Test (continued)

SECTION 3

Things to remember:
• Never use a Test Strip beyond the printed expiration date (on the foil packet).
• Use the Test Strip immediately after removing from the foil packet.
• It is important to insert the Test Strip until it comes to a full stop. When inserted fully, the tab
on the top portion of the strip should be completely hidden within the Meter.
• After inserting Test Strip, wait until the F# and previous test result begin flashing before applying sample to strip.
• Always make sure the Function Number printed on the Code Strip, Code Strip Packet and the
Test Strip Foil matches the Function Number displayed in the Display.
• To be sure your Test Strip fills completely, hold the test end of the Test Strip in the blood drop
until after the “beep” sounds.
• Remove the Test Strip immediately after use to turn off the Meter and preserve battery life.
The Meter turns off automatically after 3 minutes if the strip is left in the Meter.
• You can recall stored test results from the Meter memory by inserting a new Test Strip (before
applying blood), and waiting 3 minutes. The memory recall function will then begin automatically. Do not recall results with a used Test Strip.
• Teach another person to use the system so you will have someone to help should you ever
need assistance.
• If a problem occurs, refer to Section 6 or the Test Strip package insert.

Introduction to Memory

SECTION 4

This section will instruct you on the use of the Ascensia ELITE ™ Meter’s memory
feature. The following questions and answers should help you learn about this
feature.

How many test results does the memory store?
The memory stores up to 20 test results, and also provides the “average” of the
Blood Glucose Test results currently stored in the memory. Both Blood Glucose Test
results and Control Test results can be stored in the memory. If 20 test results are
stored and a new one is added, the oldest test result is automatically deleted. The
newest one stored will now be #1 in memory recall.

How do I recall the stored test results?
By inserting an Ascensia ELITE ™ Check Strip into the Meter and waiting 10 seconds.
After the 10 second period, an A- appears in the display followed by the average of
all the stored test results. If a Check Strip is not available, you may use a new Test
Strip to access the memory. When you use a Test Strip, you must wait 3 minutes
after inserting the Test Strip to access the memory.
21

Introduction to Memory (continued)

SECTION 4

Can I delete test results?
Yes, you can delete either all of the test results stored in the memory, or a single
test result before it goes into the memory.

How will I know the difference between a stored Blood Glucose Test and a
Control Test?
A Control Test result in memory is preceded by a C- display.
Since Control Test results should not be a part of the average blood glucose result,
marking the Control Test result with a C- tells the Meter not to use that result when
calculating the average. The C- is entered at the beginning of the Control Test.
The following pages will instruct you on performing each one of these features.

Recall Test Results from the Memory

Insert the Check
Strip fully into the
Meter as shown.
NOTE: If your Check
Strip is not available,
you can use a new
Test Strip for this
procedure. However,
you have to wait 3
minutes for the
memory sequence
to begin.

A beep sounds
and a full display
appears briefly.
Another beep sounds
and the Check Strip
result is displayed.

After 10 seconds,
the memory
sequence begins
automatically. An A(for average) appears
for 2 seconds, followed by the average
test result value (for
4 seconds).

SECTION 4

The memory
recall sequence
continues. The most
recent result is preceded by a 1- followed by all other
stored results. The
last result displayed is
the oldest test result.
NOTE: If no values
are stored, three bars
– – – appear after the
average A-.

Delete ALL Test Results from the Memory

Insert the Check Strip fully
into the Meter. Wait 10
seconds for the memory
sequence to begin.
NOTE: You may also use a
Test Strip to delete all test
results from memory.
However, you must wait 3
minutes for the memory
sequence to begin. When you
see the memory sequence
begin, proceed to Steps 2
and 3.

Pull out the Check Strip,
and quickly insert it
back into the Meter (within
2 seconds).

SECTION 4

The Display begins flashing dEL and ALL every
second for 5 times, and then
the Display goes blank.
Do not pull the Check Strip
out of the Meter until the
Display goes blank, or the
stored test results will not be
deleted.

Delete a SINGLE Test Result from the Memory

A test result may be
deleted at the end of a
test during the 3 minutes it is
displayed. Use a tissue to pull
out the Test Strip and quickly
insert it back into the Meter
(within 2 seconds).
NOTE: Single test results can
only be deleted at the end of
a test.

dEL appears in the Display
for 2 seconds and then
the Meter turns off.
NOTE: Do not pull the Test
Strip out of the Meter until
the Display goes blank, or
the test result will not be
deleted.

SECTION 4

After the Meter turns off,
remove and discard the
used Test Strip.

Mark a Control Test Result

To prevent the Control
results from being
included in the average, you
should mark each Control
Test with a “C.” This must
be done before performing
the Control Test.
First, insert the Test Strip fully
into the Meter.

A beep sounds and a full
display appears briefly.
The Function Number and
the previous test result begin
flashing alternately.

SECTION 4

Pull out the Test Strip,
and immediately insert it
back into the Meter (within 2
seconds). A C- and the F#
begin flashing alternately in
the Display.
You can now run the Control
Test (see page 9).

Things to Remember About the Memory

SECTION 4

Recall Test Results from the Memory (see page 23)
• Low (below 20 mg/dL [1.1 mmol/L]) and high (above 600 mg/dL [33.3 mmol/L]) test
results are displayed and stored in memory as Lo and Hı. In calculating the average, Lo is entered as 20 mg/dL (1.1 mmol/L), and Hı is entered as 600 mg/dL
(33.3 mmol/L).
• A C- display preceding a test result display indicates that the test result is a
Control Test result.

Delete Test Results from the Memory (see pages 24 and 25)
• The only time you can delete a single test result (i.e., keep it from being stored in
the memory) is at the end of a Control or Blood Glucose Test.
• A test result is automatically stored in the memory if it is not deleted at the end
of the test.
• If you decide not to delete the test result after beginning the delete process, pull
out the strip while dEL is still displayed.

Things to Remember About the Memory (continued)

SECTION 4

Mark a Control Test Result (see page 26)
1. You should “mark” your Control Test results with a “C” before storing them in the
memory. This prevents the Meter from averaging your Control Test results in with
your blood glucose results.
2. Each Control Test result stored in memory will take up one of the 20 memory spaces
that are available. Therefore, if you have 3 Control Test results and 17 blood glucose
test results stored in the current memory, the memory sequence might look like this:
When the
A139
5200
10 103
16 89
memory is
E
1116
6189
11 153
17 92
full, new test
X
results are
A
2154
790
12 195
C99
entered into
M
position #1
3
102
C
102
13
94
P
and the oldL
C95
8184
14 207
est result disE
appears from
492
9115
15 190
the memory.









3. When the Meter calculates the average, the Control Test results in the memory
will not be a part of the average. In the above example, the average is figured
using only the 17 blood glucose test results listed.

Care of the Meter and Strips

SECTION 5

1. To help keep the Meter and Test Strips free of oils and other
contaminants, wash hands and dry thoroughly before using.
2. Handle the Meter carefully. Dropping may damage the electronics or
cause other malfunctions.
3. Do not expose the Meter, Test Strip, Code Strip or Check Strip to
excessive humidity, heat, cold, dust or dirt.
4. If the Meter exterior needs cleaning, dampen a facial tissue with fresh
water and wipe the Meter and Display carefully. Avoid spilling any
liquids on the Meter. Liquids may damage the Meter’s electronics.
5. Store Meter in the case provided or a replacement case of your
choosing whenever possible.

Care of the Meter and Strips (continued)

SECTION 5

WARNING: Potential Biohazard: Healthcare professionals or persons using this
system on multiple patients should be aware of the following and should follow
the infection control procedure approved by their facility.
All products or objects which come in contact with human blood, even after cleaning, should be handled as if capable of transmitting viral diseases.
The user should follow the recommendations for prevention of blood-borne transmissible diseases in healthcare settings, as recommended for potentially infectious
human blood specimens in National Committee for Clinical Laboratory Standards,
Protection of Laboratory Workers from Instrument Biohazards and Infectious
Disease Transmitted by Blood, Body Fluids and Tissue: Approved Guideline. NCCLS
document M29-A [ISBN 1-56238-339-6] NCCLS, 940 West Valley Road, Suite 1400,
Wayne, Pennsylvania 19087-1898, USA, 1997. This document has complete information on the area of user protection and can be used as background material for
instruction.

Meter and Test Strip Problems
PROBLEM





E-1
E-2
E-4

CAUSE

SOLUTION

Meter electronics failure.

Immediately, contact the
Customer Service Dept.
1-800-348-8100. The meter will no
longer function.
1. Install batteries correctly.

display

Display goes blank
after Test, Code or
Check Strip is inserted
into the Meter.

The Function Number
displayed is different
from the number printed on the Test Strip foil
packet or carton.
Check Strip test result
out-of-range.

SECTION 6

1. Batteries are not installed
correctly.
2. Strip is not fully inserted
into the Meter.
3. Batteries are dead.
4. Too much time has passed
since inserting the strip and
the Meter has turned off.
1. Wrong Code Strip used.
2. Code Strip not inserted
properly.
1. Check Strip (Meter end)
dirty or damaged.
2. Meter electronics failure.

2. Insert Strip until tab is inside
Meter.
3. Replace with new batteries.
4. Remove and reinsert the strip.

1. Use correct Code Strip. Discard
incorrect one.
2. Reinsert Code Strip carefully,
but firmly.
1. Wipe Check Strip thoroughly
with clean dry tissue, and
retest.
2. Contact Customer Service
Department.

Meter and Test Strip Problems (continued)

SECTION 6

PROBLEM

CAUSE

SOLUTION

Meter fails to start
countdown.

1. Blood applied wrong;
see pp. iii, iv.

1. Form a larger drop of blood or
control solution and rerun test
using a new Test Strip. Hold
test end to sample until after
the “beep.”
2. Insert Test Strip correctly
(Meter
end first).

2. Test Strip inserted
incorrectly.

Some display segments do not appear.

3. Sample is applied while
full display is showing
.
Meter electronics or
battery failure.
1. Battery voltage low.

Battery display.

3. Wait for F# and last test
result to begin flashing before
applying sample to strip.
Replace batteries and if Display is
still incorrect, contact Customer
Service Department.
1. Replace batteries.
See Section 1, page 2.

Test Result Problems

SECTION 6

PROBLEM

CAUSE

SOLUTION

“Lo” display.

1. The blood glucose value
may be below 20 mg/dL
(1.1 mmol/L).

1. Possible hypoglycemic condition
(low blood sugar). Contact your
physician or diabetes counselor
about your condition.
2. Rerun test with new strip and
apply sufficient sample to fill
Test Strip. Hold test end to
sample until after the “beep.”
3. Rerun test using a new, unexpired Test Strip.
4. Use correct Code Strip
provided with carton of Test
Strips being used.
1. Possible hyperglycemic
condition (high blood sugar).
Contact your physician or
diabetes counselor about
your condition.
2. Same as #3 above.
3. Same as #4 above.

2. Test Strip not filled
completely.
CAUTION: Glucose
levels below 50 mg/dL
(2.8 mmol/L) may indicate a potentially serious
medical condition.

3. Test Strip is defective or
has deteriorated.
4. Wrong Function Number
used.

“Hı” display.

1. The blood glucose value
may be above 600 mg/dL
(33.3 mmol/L).

CAUTION: Glucose
levels above 250 mg/dL
(13.9 mmol/L) may indicate a potentially serious
medical condition.

2. Same as #3 above.
3. Same as #4 above.

Test Result Problems (continued)
PROBLEM

CAUSE

SECTION 6

SOLUTION

1. Rerun test with new Test Strip
and apply sufficient sample to
fill Test Strip. Hold TEST END to
sample until after the “beep.”
2. Obtain new Test Strips and/or
2. Test Strips or control
Control Solution that are withsolution have passed
in their expiration date.
their expiration date.
3. Run a Control Test using a new
3. Deteriorated Test Strip
Test Strip. If results are still out
caused by heat or
of range, replace carton of Test
humidity.
Strips. See carton for proper
storage instructions.
4. Meter, Control Solution and/ 4. Allow time for Meter, Control
Solution and/or Test Strips to
or Test Strip are not at room
come to room temperature
temperature when used.
before use.
IMPORTANT: To have accurate
RIGHT
test results, sufficient sample to
WRONG
(filled)
fill the reaction chamber is
(not filled)
needed. The following drawings
show how a Test Strip looks
when filled and not filled.

1. Not enough blood or
control solution is drawn
into the Test Strip.





Blood glucose or control test results are
inconsistent, or control
test results are not
within the specified
range.

Service

SECTION 7

If attempts to correct a problem fail, please call our Customer Service
Department. We have trained specialists to assist you.

In the U.S.A., call toll free at:
1-800-348-8100
IMPORTANT:
• Speak to a Customer Service Representative before returning your Meter
for any reason. He/she will give you the information needed to get your
problem handled correctly and efficiently.
• Have your Ascensia ELITE ™ Meter, Ascensia ELITE ™ Check Strip, and a
box of Ascensia ELITE ™ Test Strips (including the Code Strip) nearby
when you phone. It would also be helpful to have a bottle of Ascensia
ELITE ™ Normal Control available.
• Fill out the check list on the following page before calling!

Check List

SECTION 7

1. The Meter serial number is:
2. The date and time the problem occurred was:
3. I tested with both the Check Strip and with
the Ascensia ELITE ™ Normal control:
Yes
No
The
Check
Strip
result
was:
•
• The Normal Control result was:
4. The Normal Control Range listed on the end flap
of the Test Strip carton is:
to
5. The Function Number being displayed on the
FMeter is:
The Function Number on the Code Strip
and on the Test Strip foil packet
Fcurrently being used is:
6. Please include the lot number and expiration date
of the Test Strips and Controls currently being used.
For the Test Strips, this information is printed on the
Test Strips
Control
carton as well as on the back of each foil packet.
For the Controls, this information is
Lot Number:
printed on the bottle.
Expiration Date:
36

Limitations of the Procedure

SECTION 7

1. PRESERVATIVES:
• Fluoride – Do not use fluoride as a preservative for blood specimens.
• Iodoacetic acid – Do not use iodoacetic acid as a preservative for blood specimens.
2. ARTERIAL SPECIMEN: Arterial specimens with pO2 of >200 mmHg had a small bias
(average of –6%) on the Ascensia ELITE ™ in comparison to the laboratory method
glucose results. The reference range for arterial pO2 is 80 to 110 mmHg (11.04 to
14.36 kPa).
3. NEONATAL USE: This Ascensia ELITE ™ Blood Glucose Meter is not qualified for testing
neonatal blood specimens.
4. METABOLITES: Reducing substances such as ascorbic acid and uric acid at normal blood
concentrations do not significantly affect Ascensia ELITE Blood Glucose Test results.
5. HEMATOCRIT: At normal glucose levels, Ascensia ELITE Test Strip results are not
significantly affected by hematocrits in the range of 20% to 60%. At glucose levels
above 300 mg/dL (16.7 mmol/L), hematocrit levels above 55% will cause lowered results.
6. LIPEMIC SPECIMEN: Cholesterol up to 500 mg/dL (13.0 mmol/L) or triglycerides
up to 3000 mg/dL (33.9 mmol/L) do not significantly affect the results. Glucose values however, in specimens beyond these levels should be interpreted with caution.
CONTRAINDICATION: Fingerstick blood glucose testing may not be clinically appropriate when
peripheral blood flow is decreased. Shock, severe hypotension, hyperosmolar hyperglycemia
and occurrence of severe dehydration are examples of clinical conditions which may adversely
affect the measurement of glucose in peripheral blood.1
Atkin S, Jaker MA, Chorost MI, Reddy S, Fingerstick Glucose Determination in Shock. Annals of Internal Medicine 1991, 114: 1020–24.

Specifications
Test Sample:
Test Result:
Reaction Chamber
Sample Volume:
Measuring Range:
Measuring Time:
Calibration Curve:
Memory Feature:
Temperature Compensation:
Battery Type:
Battery Life:
Operating Temperature Range:
Humidity:
Dimensions:
Weight:
Alarm:

SECTION 7
Whole blood
Plasma/Serum glucose
2 µL
20–600 mg/dL (1.1–33.3 mmol/L)
30 Seconds
Selected by use of the Code Strip
Stores last 20 test results
Automatic compensation with
built-in thermistor
3-volt lithium batteries (DL or CR2032) – 2
Approximately 1000 Tests (1 year of average use)
50°–104° F (10°– 40° C)
20–80% RH
81 x 51 x 14 mm (311⁄32 x 2 x 9⁄16 in.)
Approximately 50g (1.75 ounces)
“Beeps” whenever a Check Strip, Code Strip or Test
Strip is inserted into the Meter, when the Test Strip
is completely filled with blood or Control Solution,
and when a test result appears in the Display.

Specifications (continued)
TURNING OFF THE
ALARM:
We strongly advise you to
leave the alarm on, as it
helps tell you when the
Test Strip is adequately
filled with blood or control solution. However,
you can operate your
Meter discreetly by turning off the alarm.
MATERIALS REQUIRED:
Ascensia ELITE ™ Check
Strip or Test Strip (both
strips will work).

SECTION 7

Insert Check or Test Strip
fully into Meter.

Turn the Meter over and
open and shut the battery
door.

Then quickly turn the Meter
back over (display is blank),
remove and reinsert strip within
10 seconds. on is displayed.
Immediately pull the strip out
within 2 seconds. off is displayed. The alarm is now off.
To turn the alarm back on,
repeat this procedure (#1-2-3).
The Display sequence is
reversed, off appears first and
then on.

Supplies

SECTION 7

When calling or writing for supplies
be sure to include the number with the
name of the replacement part
or accessory item.
REPLACEMENT PARTS
Part Number*

Item

40030030

3-volt Lithium Battery
(DL or CR2032) – 2
(Available at most
Camera Stores)

99M39019
50184221

Ascensia ELITE ™ User Guide
Quick Reference Card

These parts are available in the
United States from:

Bayer Corporation
Customer Service Department
Order Entry P. O. Box 2004
Mishawaka, Indiana 46546
*Part numbers are subject to change without notice

ACCESSORY ITEMS
Product
Number Item
3911A
3918A
3942A
3940A
3972A
5509A
5702M
5700G
5701G
6540B
3416
6546B
6550B

Ascensia ELITE ™
Test Strips – 25’s in foil
Ascensia ELITE ™
Test Strips – 50’s in foil
Ascensia ELITE ™
Test Strips – 100’s in foil
Ascensia ELITE ™ Low and High Controls
Ascensia ELITE ™ Normal Control
Ames Gluco SystemTM Lancets (100’s)
GLUCOLET® Automatic Lancing Device
GLUCOLET® Endcaps – Regular
GLUCOLET® Endcaps – Super
MICROLET® Adjustable Lancing Device
MICROLET Vaculance® Lancing Device
MICROLET® Lancets (100’s)
MICROLET® Lancets (200’s)

Accessory items may be obtained from Diabetes Care
Centers, retail drug chains or other home healthcare
distributors.

Limited Warranty
Manufacturer’s Warranty: Bayer
Corporation (“Bayer”) warrants to the original purchaser that this instrument will be
free from defects in materials and workmanship for 5 years from the date of original purchase (except as noted below).
During the stated 5-year period, Bayer shall,
at no charge, replace a unit found to be
defective with an equivalent or current version of the owner’s model.
Limitations of Warranty: This warranty is
subject to the following exceptions and
limitations:
1. A 90-day warranty only will be extended
for consumable parts and/or accessories.
2. This warranty is limited to replacement
due to defects in parts or workmanship.
Bayer shall not be required to replace
any units which malfunction or are damaged due to abuse, accidents, alteration,
misuse, neglect, maintenance by other
than Bayer, or failure to operate the

SECTION 7
instrument in accordance with instructions. Further, Bayer assumes no liability
for malfunction or damage to Bayer
instruments caused by the use of
reagents other than reagents (i.e.,
Ascensia ELITE ™ Test Strips) manufactured or recommended by Bayer.
3. Bayer reserves the right to make
changes in design of this instrument
without obligation to incorporate such
changes into previously manufactured
instruments.
4. Important: Bayer has no knowledge of
the performance of the Ascensia ELITE ™
Blood Glucose Meter when used with
any Test Strips other than Ascensia ELITE
Test Strips, and therefore makes no warranty of the performance of the Ascensia
ELITE Meter when used with any Test
Strips other than Ascensia ELITE Test Strips
or when the Ascensia ELITE Test Strip is
altered or modified in any manner.

Warranty (continued)

SECTION 7

BAYER MAKES NO OTHER EXPRESS WARRANTY FOR THIS PRODUCT. THE OPTION
OF REPLACEMENT, DESCRIBED ABOVE, IS
BAYER’S ONLY OBLIGATION UNDER THIS
WARRANTY.
IN NO EVENT SHALL BAYER BE LIABLE
FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, EVEN IF BAYER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.

Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty
gives you specific legal rights and you may
also have other rights which vary from state
to state.
For warranty service: Purchaser must
contact the Customer Service Department
of Bayer Corporation, by calling toll free
1-800-348-8100, for assistance and/or
instructions for obtaining service of this
instrument.

Ascensia ELITE ™ is a trademark of Bayer Corp. CLINILOG®, GLUCOLET® and MICROLET
Vaculance® are registered trademarks of Bayer Corporation, Elkhart, Indiana.

Bayer Corporation
Mishawaka,
IN 46544
Elkhart, IN 46515
USAUSA
www.bayercarediabetes.com
www.ascensia.com
99M39019

Printed in U.S.A.

Rev. 10/02

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Bayer Healthcare Blood Glucose Meter Ascensia Elite Users Manual — (#21296)

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