Beijing InHand Networks Technology IR6S Industrial cellular router User Manual x

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InRouter6x1 Series User’s Manual
© 2014 InHand Networks, All rights reserved.
Republication without permission is prohibited.
InRouter 6x1 Series User’s Manual
Copyright Notice
Copyright © 2014 InHand Networks
All rights reserved.
Reproduction without permission is prohibited.
Trademarks
InHand is a registered trademark of InHand Networks. Other registered marks cited in this manual represented their
respective companies.
Disclaimer
Information in this document is subject to change without notice and does not represent an obligation on the part of InHand
Networks.
This user manual may include intentional technical or typographical errors. Changes are periodically made to the manual to
correct such errors, and these changes are not informed in new editions.
Technical Support Contact Information
InHand Networks, China
Tel: +86-010-64391099
Fax: +86-010-84170089
Email: support@inhandnetworks.com
Content
Introduction to InRouter 6x1 ..................................................................................................................................................... 4
1.1 Overview ..................................................................................................................................................................... 5
1.2 Package Checklist ........................................................................................................................................................ 7
1.3 Product Features .......................................................................................................................................................... 8
1.3.1 Interface ............................................................................................................................................................ 8
1.3.2 Functions........................................................................................................................................................... 8
1.3.3 Environmental Limits ....................................................................................................................................... 9
1.3.4 Power Requirements ....................................................................................................................................... 10
1.3.5 Physical Characteristics .................................................................................................................................. 10
1.3.6 Advanced Industrial Characteristics ............................................................................................................... 10
1.3.7 Device Management Software ........................................................................................................................ 10
1.3.8 Warranty.......................................................................................................................................................... 10
1.4 Product Models .......................................................................................................................................................... 10
Quick Installation Guide .......................................................................................................................................................... 12
2.1 Typical Application .................................................................................................................................................... 13
2.2 Panel Layout .............................................................................................................................................................. 14
2.3 Quick Connection to Internet ..................................................................................................................................... 15
2.3.1 Insert SIM Card .............................................................................................................................................. 15
2.3.2 Antenna Installation ........................................................................................................................................ 16
2.3.3 Power Supply .................................................................................................................................................. 16
2.3.4 Connect ........................................................................................................................................................... 16
2.3.5 Build Connection between InRouter and PC .................................................................................................. 16
2.3.6 Start to configure your InRouter6x1(Optional)............................................................................................... 18
2.3.7 Connect InRouter with Internet ...................................................................................................................... 19
2.4 Quick IPSec VPN Configuration ............................................................................................................................... 20
2.5 Reset to Factory Defaults........................................................................................................................................... 23
2.5.1 Hardware Approach ........................................................................................................................................ 23
2.5.2 Web Approach ................................................................................................................................................. 25
Advanced Configuration .......................................................................................................................................................... 26
3.1 Configuration on Web ................................................................................................................................................ 26
3.1.1 Preparation ...................................................................................................................................................... 26
3.1.2 System............................................................................................................................................................. 27
3.1.3 Network .......................................................................................................................................................... 32
3.1.4 Service ............................................................................................................................................................ 39
3.1.5 Firewall ........................................................................................................................................................... 42
3.1.6 QoS ................................................................................................................................................................. 45
3.1.7 VPN ................................................................................................................................................................ 45
3.1.8 Tools ............................................................................................................................................................... 53
3.1.9 Status .............................................................................................................................................................. 54
3.2 CLI Configuration ..................................................................................................................................................... 57
3.2.1 CLI Operation ................................................................................................................................................. 57
3.2.2 CLI command ................................................................................................................................................. 59
FAQ ......................................................................................................................................................................................... 61
Support .................................................................................................................................................................................... 63
Introduction to InRouter 6x1
Overview
◆
Package Checklist
◆
Product Features & Specifications
◆
Product Models
◆
1.1 Overview
InRouter6x1 series products are Industrial Cellular Router that integrated 2/3G/4G network and virtual private network
(VPN) technologies. The products meet fundamental needs of field communication in industry, support international
commercial UMTS (HSPA+), LTE networks, and respectively backward compatible with EDGE and GPRS network.
The design of the InRouter6x1 series fully incorporated the requirements of industrial users, adopted multi-level
software detection mechanism, and supporting InHand Device Manager Cloud, which facilitates remote management,
ensuring stable operation of devices, achieving intelligent management. Multiple VPN protocol ensures security in data
transmission, preventing malicious access and tampering of data. The humanized WEB configuration interface is easy for
customer to use. It supports Wi-Fi (optional), providing wireless LAN access and wireless user identification authentication
services on customer site.
The IR6x1 series wireless routers are the ideal choice for industrial usage, having low power consumption, wide
working temperature range from -20°C to 70°C, small size and light weight that is easy for application in harsh, narrow
industrial environment. The series includes multiple models like InRouter601, and InRouter691, and multiple types of
wireless networks to meet various function needs of customers.
Important Safety Information
This product is not intended for use in the following circumstances
•
•
•
•
•
Area(s) where radio transmission equipment (such as cell phone) are not permitted.
Hospitals, health care facilities and area(s) where cell phones are restricted by law.
Gas stations, fuel storage and places where chemical are stored.
Chemical plants or places with potential explosion hazard.
Any metal surface that may weaken the radio signal level.
Warning
This is a class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.
The equipment intended for installation in a RESTRICTED ACCESS LOCATION
WEEE Notice
The Directive on Waste Electrical and Electronic Equipment (WEEE), which entered into force as European law on
13th February 2003, resulted in a major change in the treatment of electrical equipment at end-of-life.
The purpose of this Directive is, as a first priority, the prevention of WEEE, and in addition, to promote the reuse,
recycling and other forms of recovery of such wastes so as to reduce disposal.
The WEEE logo (shown at the left) on the product or on its box indicates that this product must not be disposed of
or dumped with your other household waste. You are liable to dispose of all your electronic or electrical waste
equipment by relocating over to the specified collection point for recycling of such hazardous waste. Isolated
collection and proper recovery of your electronic and electrical waste equipment at the time of disposal will allow
us to help conserving natural resources. Moreover, proper recycling of the electronic and electrical waste equipment
will ensure safety of human health and environment.
For more information about electronic and electrical waste equipment disposal, recovery, and collection points,
please contact your local city centre, household waste disposal service, shop from where you purchased the
equipment, or manufacturer of the equipment.
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator& your
body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
1.2 Package Checklist
We put each In Router 6x1 cellular router in a box with standard accessories. Additionally, there’re optional accessories
can be ordered. When you receive our package, please check carefully, and if there’re items missing or appearing to be
damaged, please contact with your InHand Networks sales representative.
Items in package include:
Standard Accessories:
Accessories
InRouter6x1 Serials Wireless Router
Cable
Document and Software CD
Antenna
Power Supply
Description
1 Cross line,CAT-5,1.5M
3 Wi-Fi(2); 2G/3G/4G(1) for IR611
DC9~26V
1.3 Product Features
1.3.1 Interface
Cellular Interface:
Band Options:
GSM/GPRS/EDGE:
850/900/1800/1900 MHz
UMTS /HSPA/HSPA+:
850/900/1900/2100 MHz
E-UTRA: B2/B4/B5/17
Wi-Fi (Optional)
Wireless: 150Mbps 802.11b/g/n Work mode: AP/Client
LAN
Number of Ports: 1
Ethernet: 10/100 Mbps, RJ45 connector, Auto MDI/MDIX
Magnetic Isolation Protection: 1.5 KV built-in
Serial
A. Serial Type: RS232/485
B. Serial form: COM, DB-9
C. Data bit: 5/6/7/8
D. Stop bit: 1/2
E. Check bit: N/O/D
F. Baud rate: 1,200bit/s~ 115,200bit/s
SIM Interface
SIM Control: 3 V
1.3.2 Functions
PPP
Support VPDN/APN, fast access to virtual private dial-up network (VPDN) provided by mobile operator, ensure
high-security data transmission.
Support CHAP/PAP/MS-CHAP/MS-CHAP V2 authorization
Support Connection Detection, auto-recovery, auto-link, ensure reliable communication.
Support On-demand connection, SMS Activity
Wi-Fi (Optional)
Wireless: 150Mbps 802.11b/g/n Work mode: AP/Client
Authentication: open, WEP, WPA/WPA-2(Personal), PA/WPA-2(Enterprise)
Dynamic IP
Support DHCP, applied as Server/Client
Dynamic DNS
Support Dynamic DNS-IP Binding
Provide DDNS analyze to help access dynamic data center
Flux Management
Support rate limiting,
Firewall Function
Package filtering
Port Mapping
Virtual Address Mapping
DMZ zone
MAC addresses binding.
Route function
Support Static Routing Table
VPN (for IR691 only)
IPSec/SSL VPN
L2TP/PPTP VPN
GRE
Link Backup
VRRP
Support VRRP protocols, realizing immediate link backup
DNS Forwarding
Support DNS Forwarding, support DNS record
Network tools
Support Ping, Trace Route and Telnet
1.3.3 Environmental Limits
Operating Temperature: -20 to 70°C
Operating Humidity: 5 to 95% RH
Storage Temperature: -40 to 85°C
1.3.4 Power Requirements
Power Inputs: 1 terminal block, including power jack and serial.
Input Voltage: 9 -26 VDC
1.3.5 Physical Characteristics
Housing: Steel, providing IP30 protection
Weight: 490g
Dimensions (mm)
1.3.6 Advanced Industrial Characteristics
Physical Characteristics:
Shell: Metal, IP30
1.3.7 Device Management Software
Device Manager:
Centralized management solution for InHand Networks Devices
1.3.8 Warranty
Warranty Period: 1 year (Optional service for 3 years)
1.4 Product Models
The models are classified according to main differences on cellular network support, VPN support (Once the InRouter
supporting WIFI release, we will upgrade this list).
Model
Part Number
(Option VPN)
(Network)
(WIFI)
(Serial Port)
Example
IR6x1
IR61--
0：standard router
9：VPN, support IPSec/OpenVPN/PPTP/L2TP/GRE
Quad band HSPA+/HSPA/UMTS: 850/900/1900/2100MHz
Quad band GSM: 850/900/1800/1900MHz
E-UTRA:B2/B4/B5/B17
: No Wi‐Fi function
AP:Wi‐Fi AP model
STA:Wi‐Fi client model
：RS232
485 ：RS485
IR691PH09-AP：
UMTS, Support VPN(IPSec/PPTP/L2TP/GRE) ,Wi-Fi AP, RS232 serial
port
Notice: IR691PH09-AP/STA does not support Open VPN.
II
Quick Installation Guide
◆
Typical Application
◆
Panel Layout
◆
Quick Connect to Internet
◆
Quick IPSec VPN Configuration
◆
Reset to Factory Defaults
2.1 Typical Application
InRouter6x1 series can be used to connect your device (with RS232/485/Ethernet Interface) to internet via GPRS/HSUPA
cellular network. Meanwhile, to ensure the security and access, InRouter6x1 series support VPN, enabling remote access
and secure data transmission through Internet.
2.2 Panel Layout
Front view：
Reset
Status LEDs
Signal LEDs
SIM CARD
Back view:
COMPort
LAN Port
Power
Antenna
Interface
Description
Power Interface
Access 9-26V DC Power Supply
Serial
Access to the serial line, realizing
Ethernet Ports
One 10/100Base-TX RJ45 Port (IR601,IR611)
ANTENNA
2.5G/3G antenna
SIM Card Connector
Hold SIM card
Description of LED
Legend: On--
Off--
Blink--
Power on
Start to run firmware
Begin dial to Internet
Connect to internet
Upgrading firmware
Restore factory default
Signal Status LED Description
----- Signal: 1-9 (poor signal level, router cannot work, please check the antenna and local signal level)
------ Signal: 10-19 (Router can work under this signal level)
------ Signal:
20-31 (Perfect signal level)
2.3 Quick Connection to Internet
2.3.1 Insert SIM Card
Push the yellow button next to the SIM card slot, then insert SIM card in the slot.
2.3.2 Antenna Installation
After installing IR6x1, connect the interface of enhanced antenna to the interface of skin antenna and screw tightly.
Put the amplifier of enhanced antenna to where it can receive the signal well.
Attention: Position and angle of the antenna may influence the quality of signal.
2.3.3 Power Supply
Connect InRouter to power supply with the power supply cord in the package, observe whether the Power LED on the
panel of InRouter goes on. If not, please contact InHand for technical support.
You can start to configure IR6X1 after the Power LED turns on.
2.3.4 Connect
Link IR6x1 with a PC:
(1) Use a cable to link IR6x1 with a PC;
(2) After connected, you can see one LED of RJ45 Interface turns green and the other flashes.
2.3.5 Build Connection between InRouter and PC
IR6x1 Router can auto-distribute IP address for PC. Please set the PC to automatically obtain IP address via DHCP.
(Based on Windows Operation System):
1) Open “Control Panel”, double click “Network Connections” icon, and enter “Network Connections” Screen.
2) Double click “Local Area Connection”, enter “Local Area Connection Status” screen:
3) Click “Properties”, enter “Local Area Connection Properties” screen
Choose “Internet Protocol (TCP/IP)” and click on “Properties”, ensure your PC can obtain IP and DNS address
automatically. (Or you can set your PC in the subnet: 192.168.2.0/24, for example, set as IP: 192.168.2.10, Net Mask:
255.255.255.0, Default Gateway: 192.168.2.1)
Click “OK”, InRouter will allocate an IP address: 192.168.2.x, and a gateway: 192.168.2.1(the default address of IR6x1).
After configure TCP/IP protocols, you can use ping command to check whether the link between PC and Router is built
correctly. Below is an example to execute Ping command under Windows XP:
Ping 192.168.2.1
If the screen shows:
Then the PC and InRouter are correctly connected. Else if it shows:
The connection is not built, you need to check step by step starting from Section 2.3.4.
2.3.6 Start to configure your InRouter6x1(Optional)
After you have finished the former steps, you can start to configure the InRouter:
1) Open IE browser, input the default IP address of the Router: http://192.168.2.1, you can see the login page as
below:
Input “username” (default: adm) and “password” (default: 123456), then click “login” to enter the operation screen.
2) Change IP address:
Attention: After updating the configuration, please click “apply” to activate your configuration.
If you want to set your own IP of InRouter 6x1, please follow the instructions below:
Click “Network”=>“LAN”, change the IP address to 192.168.1.254:
3) Click “Apply”, then you will see:
Now the IP address of IR6x1 has been reset, and in order to enter the configuration page, you need to set your PC in the
same subnet as InRouter, for example: 192.168.1.10/24,then input the updated IP address (192.168.1.254) in your IE
Browser.
2.3.7 Connect InRouter with Internet
Follow the configuration steps below to enable IR6X1 to connect to Internet.
Click “Network”=>“Dialup”, enter dialup configuration interface:
Please check the APN, Dialup Number, Username and Password.
Dialup Number, Username and Password are provided by local mobile operator. The following examples show
parameters provided by China Mobile, Vodafone. Please contact with local operator for details.
1: China Mobile
APN: CMNET
Phone Number: *99#
User Name: web
Password: web
2: Vodafone
APN: internet
Phone Number: *99#
User Name: web
Password: web
After correctly configuring, InRouter6x1 can now access Internet. Open IE Browser, input www.google.com, you sould
see the Google home page:
2.4 Quick IPSec VPN Configuration
If you need to build a VPN tunnel to access to your remote PLC through Internet or you need to ensure security of
the data transmission, here’s a quick configuration guide of IPSecfor InRouter6x1 Series
Connect PC with InRouter to enter router configuration interface, select “VPN” => “IPSec setting”:
Enable NAT-Traversal (NATT): select enable.
Keep alive time interval of NATT: set the “Keep alive time interval of NATT”, default is 60 seconds.
Enable Compression: select enable.
Please change the parameters according to actual situation.
Click “Apply” to complete the configuration.
1） Select “VPN”=> “IPSec Tunnels” to check or modify parameters of IPSec Tunnels.
Click “Add” to add a new IPSec Tunnel:
Basic Parameters: basic parameters of IPSec tunnel.
Tunnel Name: name IPSec tunnel, the default is IPSec_tunnel_1.
Destination Address: set to VPN server IP/domain, e.g.: the domain provided by GJJ is gjj-ovdp.3322.org.
Startup Modes: select Auto Activated.
Negotiation Mode: optional between Main Mode and Aggressive Mode. Generally, select Main Mode.
IPSec Protocols: optional among ESP, AH. Generally, select ESP.
IPSec Mode: optional between Tunnel Mode and Transport Mode. Generally, select Tunnel Mode.
Tunnel Type: optional among Host-Host, Host-Subnet, Subnet-Host and Subnet-Subnet.
Local Subnet: IPSec local subnet protected. E.g.: 172.16.16.0.
Local Net Mask: IPSec local Net Mask protected. E.g.: 255.255.255.252.
Remote Subnet: IPSec remote subnet protected. E.g.: 172.16.0.0.
Remote Net Mask: IPSec remote Net Mask protected. E.g.: 255.240.0.0.
Phase 1 Parameters: configuration parameters during Phase 1 of IPSec negotiation.
IKE Policy: optional between 3DES-MD5-96 and AES-MD5-96, suggest selecting 3DES-MD5-96.
IKE Lifetime: the default is 86400 seconds.
Local ID Type: optional among FQDN, USERFQDN, IP address, suggest selecting IP address.
Remote ID Type: optional among FQDN, USERFQDN, IP address, suggest selecting IP address.
Authentication Type: optional between Shared Key and Certificate, generally choose Shared Key.
Key: set IPSec VPN negotiating key.
Phase 2 Parameters: configuration parameters during Phase 2 of IPSec negotiation.
IPSec Policy: optional between 3DES-MD5-96 and AES-MD5-96, suggest selecting 3DES-MD5-96.
IPSec Lifetime: the default is 3600 seconds.
Perfect Forward Encryption: Optional among None, GROUP1, GROUP2 and GROUP5. This parameter should match
with the server, generally, select “None”.
Click “Save” to finish adding IPSec Tunnel:
You can click “Show Detail Status” to observe the specific connection details, or click “Add” to add a new tunnel.
Now you have successfully built a high-security IPSec tunnel.
Here’s an example. We set an IPSec Tunnel from subnet: 192.168.220.0/24 to subnet: 192.168.123.0/24, when it succeeds,
the screen will show:
And the PC in IPSec client subnet can get access to the server’s subnet.
Open command in your PC, then ping a PC in the server’s subnet:
2.5 Reset to Factory Defaults
2.5.1 Hardware Approach
Legend: On--
Off--
Blink--
1) Press and hold RESET button while turning on IR6x1:
2) When you see ERROR LED turns on (about 10 seconds after power on), release the RESET button:
3) After a few seconds, the ERROR LED will turn off, now press RESET button again:
4) Then you will see ERROR and STATUS LED blink, which means reset to factory defaults succeed!
Factory default settings:
IP: 192.168.2.1
Net Mask: 255.255.255.0
Serial parameter: 19200-8-N-1
2.5.2 Web Approach
1) Login the web interface of IR6x1, select “System”Æ”Config Management”:
2) Click “Restore default configuration” to Reset IR6x1.
III
Advanced Configuration
Configuration on Web
◆
CLI Configuration
◆
3.1 Configuration on Web
InRouter must be correctly configured before use. This chapter will show you how to configure InRouter via Web
interface.
3.1.1 Preparation
First, connect your device to IR6x1 with a cable or a HUB (switch), then set the IP of PC and IR6x1 in the same subnet,
for example: Set PC IP to 192.168.2.50, net mask: 255.255.255.0, gateway (default IP of IR6x1: 192.168.2.1 ):
Open IE browser, input the IP address of IR6x1: http://192.168.2.1 (default IP of IR6x1).
Then you’ll see the Login window pop up, you need to login as Administrator. Input the username and password
(default: adm/123456).
Click “Login” to enter the configuration interface:
3.1.2 System
System settings include 9 parts: Basic Setup, Time, Serial Port, Admin Access, System Log, Config Management,
Update, Reboot and Logout.
(1) Basic Setup
Parameters Name
Description
Default
Example
Language
Choose language of configuration web
Chinese
English
Router Name
Set name of InRouter
Router
My InRouter
Host Name
Name the device/PC linked with IR6X1
Router
My InRouter
(2) Time
Name
Description
Router Time
Display router time
PC Time
Display PC time
Default
2000-01-01 8:00:00
(or the time of device linked with
router)
Time Zone
Set time zone
Custom
Custom TZ string
Set the string of time zone of Router
CST-8
Auto Update Time
Time Update Interval
Disabled
NTP Time Servers (after enable the
Setting for NTP Time server.
Auto Update Time)
(Three at the most)
pool.ntp.org
(3) Serial Port
Name
Description
Default
Baud Rate
Serial baud rate
115200
Data Bit
Serial data bits
Parity
Set parity bit of serial data.
None
Stop Bit
Set stop bit of serial data.
Hardware Flow Control
Enable Hardware Flow Control
Disable
Software Flow Control
Enable Software Flow Control
Disable
(4) Admin Access
Name
Description
Default
Username/Password
Username
Username for configuration web login
adm
Old Password
To change the password, you need to input the old one
123456
New Password
Input new password
Confirm New Password
Input the new password again
Management
HTTP/HTTPS/TELNET/SSHD/Console
Enable
Select to enable
Enable
Service Type
HTTP/HTTPS/TELNET/SSHD/Console
80/443/23/22/Blank
Local Access
Enable—allow manage Router by LAN(e.g.: HTTP)
Enable
Disable—forbid manage Router by LAN.
Remote Access
Enable—allow to manage IR6x1 by WAN. (e.g.: HTTP)
Enable
Disable—forbid to manage IR6x1 by WAN. (e.g.: HTTP)
Allowed Access from WAN
Set the range of allowed IP address for WAN
Control services server can be set at
(Optional)
(HTTP/HTTPS/TELNET/SSHD)
this time, for example 192.168.2.1/30
or 192.168.2.1-192.168.2.10
Description
Describe the parameters of management (non-influence to IR6x1)
Other Parameters
Log Timeout
Set the Log Timeout, configuration web will be disconnected after timeout
500 seconds
(5) System Log
Name
Description
Default
Log to Remote System
Enable remote log server
Disable
IP address/Port (UDP)
Set the IP and Port of remote log server
Port: 514
Log to Console
Enable remote log server
Disable
(6) Config Management
Name
Description
Router Configuration
Import/Backup configuration file
Restore default configuration
Click to reset IR6X1 (to enable RESET, you need to reboot IR6X1)
Network Provider (ISP)
Used to configure the APN, username, password and other parameters of major operators
(7) System Upgrade
To upgrade the system, click “System”=>”System upgrade” to enter upgrade page, then follow the steps below:
Click “Browse”, choose the upgrade file;
Click “update”, and then click “sure” to begin update, the window will show as below.
Upgrade firmware succeed, and click “reboot” to restart IR6X1.
(8) Reboot
If you need to reboot system, please click ”System”=>”Reboot”, Then click ”OK” to restart system.
(9) Logout
If you need to logout system, click “System”=>”Logout”, and then click “OK”.
3.1.3 Network
Network settings include Dialup, LAN, WLAN, DNS, DDNS, Static Route,etc.
(1) Dialup
Name
Description
Default
Enable
Enable PPP dialup
Enable
Time Schedule
Set time for online and offline
ALL
SHARED
Enabled—device linked with Router Can access to internet.
Enable
Disable—device Can NOT access to internet via Router.
ISP
Select local ISP, if not listed here, please select ”Customer”
Customer
Network Select Type
Choose mobile network type
HSDPA (or GPRS)
APN
APN parameters provided by Local ISP, you can set TWO different group of
cmnet/uninet
dialup parameters (APN/Username/Password) and set one as backup
Access Number
Dialup parameters provided by Local ISP
“*99#”“*99***1#” or #777
Username
Dialup parameters provided by Local ISP
“GPRS” or ”CDMA”
Password
Dialup parameters provided by Local ISP
“GPRS” or ”CDMA”
Primary Profile Retries
After retries and dialup still failed, router will try backup dialup parameters (if you
have set two IPSec tunnels and one as backup, router will also stop the main one and
parameters and never use
try another, more details please see at “VPN” Æ “IPSec” )
backup)
Static IP
Enable Static IP if your SIM card can get static IP address
Disable
Connection Mode
Optional Always Online,
Always Online
Redial Interval
When Dial fails, InRouter will redial after the interval
30 seconds
Show Advanced Options
Enable configure advanced options
Disabled
Initial Commands
Used for advanced parameters
Blank
Dial Timeout
Set dial timeout (IR6x1 will reboot after timeout)
120 seconds
MTU
Set max transmit unit
1500
MRU
Set max receive unit
1500
TX Queue Length
Set length of transmit queue
Enable IP header compression
Enable IP header compression
Disabled
Use default asyncmap
Enable default asyncmap, PPP advanced option
Disabled
Using Peer DNS
Click Enable to accept the peer DNS
Enabled
(always
use
main
Link Detection Interval
Set Link Detection Interval
30 seconds
Link Detection Max Retries
Set the max retries if link detection failed
Debug
Enable debug mode
Enable
Expert Option
Provide extra PPP parameters, normally user needn’t set this.
Blank
MONITOR TRAFFIC
When InRouter detected there are “business” data (DTU, IPSec) receive or transmit, InRouter
will not send ICMP probe packet. When detected without business data, InRouter will send
ICPM probe packet
ICMP Detection Mode
IGNORE TRAFFIC
No matter whether InRouter have some data receive or transmit(DUT, IPSec data), InRouter
Ignore Traffic
always send the ICMP probe packet.
HANDOVER ONLY
InRouter send the ICMP probe Packet when the field change from a base station to other
station.
ICMP Detection Server
Set ICMP Detection Server, blank represents none
Blank
ICMP Detection Interval
Set ICMP Detection Interval
30 seconds
ICMP Detection Timeout
Set ICMP Detection Timeout (IR6X1 will reboot if ICMP time out)
5 seconds
ICMP Detection Max Retries
Set the max number of retries if ICMP failed
Dialup----Time Schedule Management:
Name
Name
Description
Name the schedule
Default
schedule 1
Sunday
Blank
Monday
Enable
Tuesday
Enable
Wednesday
Enable
Thursday
Enable
Friday
Enable
Saturday
Blank
Time Range 1
Set Time Range 1
9:00-12:00
Time Range 2
Set Time Range 2
14:00-18:00
Time Range 3
Set Time Range 3
0:00-0:00
Description
Describe configuration
Blank
(2) LAN
Name
Description
MAC Address
The MAC address in LAN
IP Address
Set IP Address in LAN
Default
00:10:A1:86:95:02 (Provided by InHand) , for manufactures
192.168.2.1 (If Changed, you need to input the new address for
entering the configuration web)
Net Mask
Set Net Mask of LAN
255.255.255.0
MTU
Set MTU length, optional between Default and Manual
1500
Detection Host
Set Detection Host Address
0.0.0.0
WOL MAC Address
Set the MAC of PC in the LAN of router, for Wakeup
Blank
Over LAN (WOL) function, you should also set
“Networks”Æ “Dialup” and change dialup mode into
“Trigger by SMS”.
Multi-IP Settings (Support additional 8 IP addresses at the most)
IP Address
Set additional IP Address of LAN
Blank
Description
Description about this IP address
Blank
(3) WLAN (Only AP Series)
WLAN
Description: Support WIFI, provide wireless LAN access and wireless user identification authentication services on customer field.
Name
Description
Default
Enable
Enable “WLAN” port
Enable
SSID Broadcast
Enable “SSID Broadcast”, user can search wireless network
Enable
by SSID name.
Mode Selection
Support 802.11b/g/n modes, etc.
802.11b/g/n
Channel Selection
Select channel
SSID
Self-define SSID name
Inhand
Authentication
Support Open, Shared Key, and Auto Select WEP,
Open
Method
WPA-PSK, WPA, WPA2-PSK, WPA2, WPA/WPA2,
WPAPSK/WPA2PSK.
Encryption Scheme
Based on authentication method, support NONE, WEP,
TKIP, AES, and TKIP/AES. Different authentication
method uses different encryption scheme and may need
network key and corresponding authentication parameters,
which will not be listed here.
NONE
(4) WLAN Client (Only STA Series)
WLAN Client
Description: Provide WIFI access for your Ethernet device
Name
Description
Default
Enable
Enable “WLAN Client” port
Enable
Mode
Support 802.11b/g/n modes, etc.
Enable
SSID
Fill in the accessed SSID name.
inhand
Auth Mode
Support Open, Shared, WPA-PSK , WPA2-PSK,
Open
Encryption Method
Support NONE, WEP, TKIP, AES
NONE
Bridge
Enable bridge, the Access Point will assign a local IP
NONE
address for your device.
(5) DNS
Name
Description
Default
Primary DNS
Set Primary DNS
Blank
Secondary DNS
Set Secondary DNS
Blank
(6) DDNS (Dynamic DNS)
Name
Description
Default
Current Address
Show the current IP address
Blank
Service Type
Select DDNS Provider
Disabled
Name
Description
Service Type
DynDNS - Dynamic
URL
http://www.dyndns.com/
Username
Registered username for DDNS
Password
Registered password for DDNS
Hostname
Registered hostname for DDNS
Default
(7) Static Route
Name
Description
Default
Destination
Set IP address of destination
Blank
Net Mask
Set subnet Mask of destination
255.255.255.0
Gateway
Set the gateway of destination
Blank
Interface
Optional LAN/WAN port access to destination
Blank
Description
Describe static route
Blank
3.1.4 Service
Service settings include DHCP Service, DNS Forwarding, VRRP and other related parameters.
(1) DHCP Service
Name
Description
Default
Enable DHCP
Click to enable DHCP
Enable
IP Pool Starting Address
Set the starting IP address of DHCP pool
192.168.2.2
IP Pool Ending Address
Set the ending IP address of DHCP pool
192.168.2.100
Lease
Set the valid time lease of IP address
60 minutes
obtained by DHCP
DNS
Set DNS Server
192.168.2.1
Windows Name Server
Set WINS
Blank
(WINS)
Static DHCP (can set 20 designated IP address at the most)
MAC Address
Set the MAC address of a designated IP
Blank
address
IP address
Set the static IP address
192.168.2.2
Host
Set the hostname
Blank
(2) DNS Relay
Name
Enable DNS Relay
Description
Click to enable DNS Relay
Default
Disabled
Designate IP address<=>DNS couples (20 at the most)
IP Address
Set IP address <=> DNS couples
Blank
Host
Set the name of IP address <=> DNS couples
Blank
Description
Describe IP address <=> DNS couples
Blank
(3) VRRP
Name
Description
Default
Enable
Select to enable VRRP
Disable
Group ID
Select group id of routers (range 1-255)
Priority
Select priority for router (range 1—254)
10 (bigger number stands for higher priority)
Advertisement Interval
Set ad interval
60 sec
Virtual IP
Set Virtual IP
Blank
Authentication Type
Optional: None/Password type
None
(4) Device Manager
Name
Mode
Description
Disabled/Only SMS/SMS+IP
Name
Default
Disable
Description
Mode
Only SMS
Query SMS Interval
Set how long to check SMS
Trust Phone List
Add trust Cell Phone List
Default
24 hours
Name
Description
Default
Mode
SMS+IP Mode
Vendor
Set Vendor Name
Device ID
Set Device ID
Server
Set Device Manager Server IP
Port
Set Port For DM
9000
Login Retries
Set login retries
Heartbeat Interval
Set interval of heartbeat
120
Packet Receiving Timeout
Set packet receiving timeout
30
Packet Transmit Retries
Set packet transmit reties
Query SMS Interval
Set how long to check SMS
24
Trust phone list
Set trust cell phone list
Default
(5) DTU
Name
Description
Default
Enable
Click to enable DTU
Disable
DTU Protocol
Set DTU protocol, Please see more in related Quick Guide
Transparent
Protocol
Optional between TCP/UDP
UDP
Mode
Set DTU as client or server
Client
Frame Interval
Set Frame Interval
100
Serial Buffer Frames
Set Serial Buffer Frames
Multi-Server Policy
Optional between Parallel/Poll
Parallel
Min Reconnect interval
Set Min Reconnect interval
15
Max Reconnect interval
Set Max Reconnect interval
180
DTU ID
Set ID of DTU
Blank
Source IP
Set Source IP
Blank
Multi Server
Set the IP address and Port of server to receive data.
Blank
(6) SMS
Name
Enable
Status Query
Description
Click to enable SMS control
Default
Disable
Set Status Query SMS, and you can see status of router
by send SMS (e.g.: show status).
Reboot
Let the router reboot
SMS Access Control
Default Policy
Block or Accept control SMS from certain Phone
Phone List
Include phone numbers accepted or blocked to send
Block
SMS to router
Notice: Before using this function, please make sure you have a SIM card in the router that has SMS function.
Otherwise, please contact local mobile operator to get one.
SMS you will get in your mobile phone:
Host: (SN);
Uptime: (the uptime of router for this time of reboot);
State: (Online/Offline) (Cellular WAN IP)
LAN: (Up) (LAN IP)
3.1.5 Firewall
This page is to configure the firewall parameters.
(1) Basic Configuration
Name
Description
Default
Default Filter Policy
Optional between Accept /Refused
Accept
Block Anonymous WAN Request (ping)
Click to enable filer ping request
Disable
Filter Multicast
Click to enable filter multicast
Enable
Defend DoS Attack
Click to enable Defend DoS Attack
Enable
(2) Filtering
Name
Description
Default
Enable
Click to enable filtering
Blank
Protocol
Optional among TCP/UDP/ICMP
All
Source IP address
Set Source IP address
Blank
Source Port
Set Source Port
Blank
Destination IP
Set destination IP
Blank
Destination Port
Set destination port
Blank
Action
Accept/Deny
Accept
Log
Click to enable login
Disable
Description
Describe your configuration
Blank
(3) Port Mapping
Name
Description
Default
Enable
Click Enable Port Mapping
Disable
Source
To fill with source IP
0.0.0.0/0
Service Port
Fill the port of service
8080
Internal Address
Set the internal IP for mapping
Blank
Internal Port
Set the Port mapping to internal
8080
Log
Click to enable log about port mapping.
Disable
Description
Describe meanings of each mapping
Blank
(4) Virtual IP Mapping
An internal PC’s IP can match to a virtual IP, and external network can access the internal PC via this virtual IP address.
Name
Description
Default
Virtual IP for Router
Set Virtual IP for Router
Blank
Source IP Range
Set range of source IP address
Blank
Virtual IP
Set virtual IP
Blank
Real IP
Set real IP
Blank
Log
Enable logging concerned with virtual IP
Disable
Description
Describe this configuration
Blank
(5) DMZ (All Port Mapping)
Mapping all the ports then external PC can access all the ports of internal devices behind IR6X1.
Attention: This function cannot map the admin port of IRx1 (e.g.: 80 TCP) to the device’s port.
Name
Description
Default
Enable DMZ
Click to Enable DMZ
Disable
DMZ Host
Set host IP of DMZ
Blank
Source Address Range
Set IP address with restrict IP access
Blank
(6) MAC-IP Bundling
When firewall denies all access to the external network, only PC with MAC-IP Bundling can access external network
Name
Description
Default
MAC Address
Set Bundling Mac address
Blank
IP Address
Set Bundling IP address
192.168.2.2
Description
Describe this configuration
Blank
3.1.6 QoS
Name
Description
Default
Enable
Click to enable
Disable
Outbound Limit Max
Set the limit speed of out- bound
100000kbit/s
Bandwidth
bandwidth
Inbound Limit Max
Set the limit speed of inbound bandwidth
100000kbit/s
Bandwidth
3.1.7 VPN
(1) IPSec Settings
To build an IPSec VPN Tunnel, you need to first set IPSec properties in this page, then go to IPSec Tunnels to add your
VPN:
IPSec Settings
Description: 1. Select to Enable or Disable NATT, normally we need to enable, unless you ensure there is no NAT routers in the
network.
2．Select to enable Compression Mode or Debug
Name
Enable NAT Transversal
Description
Default
Click to enable NATT
Enable
Set live time for NATT
60 sec
(NATT)
Keep alive time interval of NATT
Enable Compression
Click to enable
Enable
Enable Debug
Click to enable
Disable
Force NATT
Click to enable
Disable
(2) IPSec Tunnels
Click “Add” to enter the configuration page:
Name
Show Advanced Options
Description
Default
Click to enable advanced options
Disable
Basic Parameters
Tunnel Name
To name the tunnel
IPSec_tunnel_1
Destination Address
Set the destination address of IPSec VPN Server
Blank
Startup Mode
Auto Activate/Trigged by Data/Passive/Manually Activated
Enable
Negotiation Mode
Optional: Main Mode or
Main Mode
Aggressive Mode
IPSec Mode
Optional: ESP or AH
ESP
Optional: Tunnel Mode or Transport Mode
Tunnel Mode
Optional:
Subnet——Subnet Mode
(Enable Advanced options)
IPSec Mode
(Enable Advanced options)
Tunnel Type
Host——Host,
Host——Subnet,
Subnet——Host,
Subnet——Subnet
Local Subnet
Set IPSec Local Protected Subnet
192.168.2.1
Local Subnet Net Mask
Set IPSec Local Protected Subnet Net Mask
255.255.255.0
Remote Subnet Address
Set IPSec Remote Protected Subnet
Blank
Remote Subnet Net Mask
Set IPSec Remote Protected Subnet Net Mask
255.255.255.0
Phase 1 Parameters
IKE Policy
Optional: 3DES-MD5-96 or AES-MD5-96
3DES-MD5-96
IKE Lifetime
Set IKE 的 Lifetime
86400 sec
Local ID Type
Optional: FQDN, USERFQDN, or IP Address
IP Address
Local ID (Only for FQDN 和 USERFQDN)
Set the ID according to ID type
Blank
Remote ID Type
Optional: FQDN,
IP Address
USERFQDN, or IP Address
Remote ID (Only for FQDN and USERFQDN)
Set the ID according to ID type
Blank
Authentication Type
Optional: Shared Key or Certificate
Shared Key
Key (While choosing Shared Key Authentication
Set IPSec VPN Negotiation Key
Blank
Type)
Phase 2 Parameters
IPSec Policy
Optional: 3DES-MD5-96 or AES-MD5-96
3DES-MD5-96
IPSec Lifetime
Set IPSec Lifetime
3600sec
Perfect Forward Secrecy (PFS)
Optional: Disable, GROUP1, GROUP2, GROUP5
Disable ((Enable Advanced options)
Link Detection Parameters (Enable Advanced options)
DPD Time Interval
Set DPD Time Interval
60sec
DPD Timeout
Set DPD Timeout
180sec
ICMP Detection Server
Set ICMP Detection Server
Blank
ICMP Detection Local IP
Set ICMP Detection Local IP
ICMP Detection Interval
Set ICMP Detection Interval
30sec
ICMP Detection Timeout
Set ICMP Detection Interval
5sec
ICMP Detection Max Retries
Set ICMP Detection Max Retries
(3) GRE Tunnels
GRE Tunnels
Name
Description
Default
Enable
Click Enable
Enable
Tunnel Name
Set GRE Tunnel Name
tun0
Local Virtual IP
Set Local Virtual IP
0.0.0.0
Remote Address
Set Remote Address
0.0.0.0
Remote Virtual IP
Set Remote Virtual IP
0.0.0.0
Remote Subnet Address
Set Remote Subnet Address
0.0.0.0
Remote Subnet Net Mask
Set Remote Subnet Net Mask
255.255.255.0
Key
Set Tunnel Key
Blank
NAT
Click Enable NAT Function
Disable
Description
(4) L2TP Clients
Add Description
Blank
Name
Description
Default
Enable
Click Enable
Enable
Tunnel Name
Set Tunnel Name
L2TP_TUNNEL_1
L2TP Server
SetL2TP Server Address
Blank
Username
Set Server Username
Blank
Password
Set Server Password
Blank
Server Name
Set Server Name
l2tpserver
Startup Modes
Set
Startup
Modes:
Auto
Activated,
Auto Activated
Trigged by Data, Manually Activated
Authencation Type
Set Authencation Type: CHAP, PAP
CHAP
Enable Challenge secrets
Set to enable Challenge secrets
Disable
Local IP Address
Set Local IP Address
Blank
Remote IP Address
Set Remote IP Address
Blank
Remote Subnet
Set Remote Subnet
Blank
Remote Subnet Net Mask
Set Remote Subnet Net Mask
255.255.255.0
Link Detection Interval
Set Link Detection Interval
60
Max Retries for Link Detection
Set Max Retries for Link Detection
Enable NAT
Click Enable NAT
Disable
MTU
Set MTU parameters
1500
MRU
Set MRU parameters
1500
Enable Debug Mode
Click Enable Debug Mode
Disable
Expert Options
Set Expert Options
Blank
Name
Description
Default
Enable
Click Enable
Enable
(5) PPTP Clients
Tunnel Name
Set Tunnel Name
PPTP_TUNNEL_1
PPTP Server
Set PPTP Server Address
Blank
Set Server Username
Blank
Password
Set Server’s Password
Blank
Startup Mode:
Set
Username
Startup
Modes:
Auto
Activated,
Auto Activated
Trigged by Data, Manually Activated
Authencation Type
Set Authencation Type: CHAP, PAP,
Auto
MS-CHAPv1, MS-CHAPv2
Local IP Address
Set Local IP Address
Blank
Remote IP Address
Set Remote IP Address
Blank
Remote Subnet
Set Remote Subnet
Blank
Remote Subnet Net Mask
Set Remote Subnet Net Mask
255.255.255.0
Link Detection Interval
Set Link Detection Interval
60
Max Retries for Link Detection
Set Max Retries for Link Detection
Enable NAT
Click Enable NAT
Blank
Enable MPPE
Click Enable MPPE
Blank
Enable MPPC
Click Enable MPPC
Blank
MTU
Set MTU parameters
1500
MRU
Set MRU parameters
1500
Enable Debug Mode
Click Enable Debug Mode
Blank
Expert Options
For InHand R&D only
Blank
(6) OpenVPN Settings
This page is to configure the OpenVPN settings, including Tunnel Name, Work Mode, Protocol, Port No. and other
items.
Name
Description
Tunnel name
default
Enable
Enable this configuration
Mode
Client or Server
Protocol
UDP or TCP
Port
Import or Export Certificate (CRL)
OPEN VPN Server
OPEN VPN Server’s IP or DNS
Authencation Type
(1) None ----- for host to host connection (not available when 700 as server)
(2) Pre-shared Key ----- for host to host connection (not available when 700 as server)
(3) User/Password ----- For multi users to access
CA needed: Client: root CA (ca.crt)
Server: root CA (ca.crt), public key (pub.crt), private key (pri.key)
(4) X.509 Cert (multi-client) ----- CA mode for multi users to access
CA needed: Client: root CA (ca.crt), public key (pub.crt), private key (pri.key)
Server: root CA (ca.crt), public key (pub.crt), private key (pri.key)
(5) X.509 Cert -----CA mode for host to host tunnel
CA needed: Client: root CA (ca.crt), public key (pub.crt), private key (pri.key)
Server: root CA (ca.crt), public key (pub.crt), private key (pri.key)
(6) User+X.509 mode------username + password + CA certificate
CA needed: Client: root CA (ca.crt), public key (pub.crt), private key (pri.key)
Server: root CA (ca.crt), public key (pub.crt), private key (pri.key)
Pre-shared Key
Set shared key or TLS-AUTH static password
Remote Subnet, Remote Net mask
Set the static route of the router, always towards the subnet of its peer
Link Detection Interval, Link Detection Timeout
Always use default
Renegotiate Interval
Always use default
Enable NAT
Set NAT mode, meanwhile it will disable route mode
Enable MPPE
Enable MPPE, always set in server
Enable LZO
Enable LZO compression
Encryption Algorithms
Set encryption algorithms, must match with the server
MTU, Max Fragment Size
Always use default
(7) OpenVPN Advanced Settings
This page is to configure the OpenVPN advanced settings.
Name
Description
Enable Client-to-Client
Enable client access to other clients
Client Management
Tunnel Name
Tunnel Name of the Client
Username/Common Name
Username (using Username/password mode) or Common Name in CA (CA mode)
Local Static Route
The client subnet
Remote Static Route
The server subnet
Attention: CA can only be produced by customer’s PC; InRouter cannot produce CA.
(8) Certificate Management of OpenVPN Settings
Name
Enable SCEP
Description
Default
Click Enable
(Simple Certificate Enrollment Protocol)
Certificate Protected Key
SetCertificate Protected Key
Blank
Certificate Protected Key Confirm
Confirm Certificate Protected Key
Blank
Import/Export CACertificate
Import orExport (CA) Certificate
Blank
Import/Export Certificate (CRL)
Import orExport Certificate (CRL)
Blank
Import/Export Public Key Certificate
Import orExport Public Key Certificate
Blank
Import/Export Private Key Certificate
Import orExport Private Certificate
Blank
3.1.8 Tools
Tools contain PING Detection, Route Trace, Link Speed Test and etc.
(1) PING
Name
Description
Default
Host
Destination for PING
Blank
Ping Count
Set PING Counts
4 times
Packet Size
Set PING Packet Size
32 Bytes
Expert Options
Advanced parameters
Blank
(2) Trace Route
Name
Description
Default
Host
Destination for Trace Route
Blank
Max Hops
Set Max Hops
20
Time Out
Set Time Out
3 sec
Protocol
Optional: ICMP/UDP
UDP
Expert Options
Advanced parameters
Blank
(3) Link Speed Test
Test link speed via upload or download.
3.1.9 Status
Status contains System, Modem, WLAN, Network Connections, Route Table, Device List and Log.
(1) System Status
This page shows the status of system, including Name, Model Type, Current Version and etc.
(2) Modem Status
This page shows the status of Modem, including signal level.
(3) WLAN (Only STA series)
This page show joinable access point.
(4) Network Connections
This page shows the network connection via WAN or LAN
(5) Route Table
This page shows the route table of IR6x1.
(6) Device List
This page shows the devices linked with IR6x1.
(7) Log
This page shows the log of system, including download log file.
Under certain situation when there’re problems that can’t be diagnosed at the moment, you’ll be asked to provide the
diagnose log to InHand engineers, you may click “Download System Diagnosing Data” and then send the diagnose log to
us.
3.2 CLI Configuration
This chapter will show you how to configure via CLI.
3.2.1 CLI Operation
Step 1: Input telnet LAN IP to login CLI configuration. For example:
Step 2: After connection is succeed, input username and password of IR6x1. The default username/password is
adm/123456
Attention: password will not be showed.
Step 3: Login to User Mode
This screenshot is the config-view of IR700.
Step 4: enter privileged mode, password is 123456
Step 5: Login to privileged mode successfully
Step 6: Enter configured mode, then you could configure parameters you want to set up.
3.2.2 CLI command
Configure username and password
Enable serial function
Configure serial port parameters, like baudrate, parity, stop bit and so on.
Enable advanced options of dialup
Configure ICMP server
Configure LAN IP
Enable DHCP function
Configure DHCP IP pool: 192.168.2.10-192.168.2.20
Enable HTTP function
Configure HTTP service port
Enable HTTP local access
Enable HTTP remote access
Check device ID
After configuration, please don’t forget to commit and reboot router!
FAQ
1.
InRouter is powered on, but can`t access Internet through it?
Please check：
— WhethertheInRouter is inserted with a SIM card.
— Whether the SIM card is enabled with data service, whether the service of the SIM card is suspended because of
an overdue charge.
— Whether the dialup parameters, e.g. APN, dialup number, account, and password are correctly configured.
— Whether the IP Address of your computer is the same subnet with InRouter and the gateway address is InRouter
LAN address.
2.
InRouter is powered on, have a ping to detect InRouter from your PC and find packet loss?
Please check if the network crossover cable is in good condition.
3.
Forget the setting after revising IP address and can`t configure InRouter?
Method 1: connect InRouter with serial cable, configure it through console port.
Method 2: within 5 seconds after InRouter is powered on, press and hold the Restore button until the ERROR LED
flashes, then release the button and the ERROR LED should goes off, press and hold the button again until
the ERROR LED blinks 6 times, the InRouter is now restored to factory default settings. You may configure
it now.
4.
After InRouter is powered on, it frequently auto restarts. Why does this happen?
Please check:
— Whether the module works normally.
— WhethertheInRouter is inserted with a SIM card.
— Whether the SIM card is enabled with data service, whether the service of the SIM card is suspended because
of an overdue charge.
— Whether the dialup parameters, e.g. APN, dialup number, account, and password are correctly configured.
— Whether the signal is normal.
— Whether the power supply voltage is normal.
5.
Why does upgrading the firmware of my InRouter always fail?
Please check:
— When upgrading locally, check if the local PC and InRouter are in the same network segment.
— When upgrading remotely, please first make sure the InRouter can access Internet.
6.
After InRouter establishes VPN with the VPN server, your PC under InRouter can connect to the server, but the
center can`t connect to your PC under InRouter?
Please make sure the firewall of your computer is disabled.
7.
After InRouter establishes VPN with the VPN server, Your PC can`t connect to the server?
Please make sure “Shared Connection” on “Network=>WAN” or “Network=>Dialup” is enabled in the configuration
of InRouter.
8.
InRouter is powered on, but the Power LED is not on?
—
Check if the protective tube is burn out.
—
9.
Check the power supply voltage range and if the positive and negative electrodes are correctly connected.
InRouter is powered on, but the Network LED is not on when connected to PC?
—
—
—
When the PC and InRouter are connected with a network cable, please check whether a network crossover cable is
used.
Check if the network cable is in good condition.
Please set the network card of the PC to 10/100M and full duplex.
10. InRouter is powered on, when connected with PC, the Network LED is normal but can`t have a ping detection to
the InRouter?
—
Check if the IP Address of the PC and InRouter are in the same subnet and the gateway address is InRouter LAN
address.
11. InRouter is powered on, but can`t configure through the web interface?
—
—
Whether the IP Address of your computer is the same subnet with InRouter and the gateway address is InRouter
LAN address.
Check the firewall settings of the PC used to configure InRouter, whether this function is shielded by the firewall.
12. The InRouter dialup always fails, I can`t find out why?
Please restore InRouter to factory default settings and configure the parameters again.
13. How to restore InRouter to factory default settings?
- IR6x1 routers:
1. Press and hold the Restore button, power on InRouter;
2. Release the button until after the STATUS LED flashes and the ERROR LED is on;
3. After the button is released, the ERROR LED will go off, within 30s press and hold the Restore button again until
the ERROR LED flashes;
4. Release the button, the system is now successfully restored to factory default settings.
Support
In case you have problems with the installation and use, please address them to us by e-mail:
support@inhandnetworks.com.
InHand Networks
Headquarters
West Wing, 11th Floor, QiMing International Mansion
Wang Jing Science Park, Chao Yang District
Beijing, 100102, China
T:+86‐10‐6439‐1099
F:+86‐10‐8417‐0089
info@inhandnetworks.com
US Office
7926 Jones Branch Dr. Suite 110
McLean, Virginia,22102
USA
T: +1‐703‐348‐2988
F:+1‐703‐348‐2988
www.inhandnetworks.com

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