Belco Co PM2420 2.4 GHz Analog Cordless Telephone User Manual

Belco International Co Ltd 2.4 GHz Analog Cordless Telephone

User Manual

PhoneMate and the PhoneMate Logo are registered trademarks of PhoneMateCorporation and are used under license from PhoneMate Corporation.Thank you for purchasing this PhoneMate Telephone.Please read this manual carefully prior to using.IMPORTANT SAFETY INSTRUCTIONS ........................................................................1FCC REGULATIONS...................................................................................................3IC REGULATIONS ......................................................................................................5BATTERY CAUTIONARY INSTRUCTIONS....................................................................6PM2420 PARTS CHECKLIST.......................................................................................7CONTROLS AND FEATURES ......................................................................................8CHOOSING A LOCATION .......................................................................................12TELEPHONE SET-UP.................................................................................................13BATTERY INSTALLATION .........................................................................................15HEADSET AND BELT CLIP ........................................................................................16BASIC OPERATION..................................................................................................17SETTINGS................................................................................................................18SPEED DIALING.......................................................................................................24CALLER ID...............................................................................................................29OTHER FEATURES....................................................................................................33CARE AND MAINTENANCE .....................................................................................34TROUBLE SHOOTING..............................................................................................35GLOSSARY...............................................................................................................37WARRANTY STATEMENT.........................................................................................38PM2420 TABLE OF CONTENTS1!! Always follow basic safety precautions when using this product toreduce the risk of injury, fire, or electrical shock.When using this product, basic precautions should always be followed to reducethe risk of fire, electric shock and injury to persons, including the following:1. Read and understand all instructions2. Follow all warnings and instructions marked on the product.3. Use only with class 2 power source DC 9V 300mA.4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleanersor aerosol cleaners. Use a damp cloth for cleaning. 5. Do not use this product near water; for example, near a bathtub, wash bowl,kitchen sink, or laundry tub, in a wet basement or near a swimming pool.6. Do not place this product on an unstable cart, stand, or table. The product may fallcausing serious damage to the product.7. Slots and openings in the cabinet back or bottom are provided for ventilation. Toprotect it from overheating, these openings must not be blocked or covered. Theopenings should never be blocked by placing the product on the bed, sofa, rug, orother similar surface. This product should never be placed near or over a radiator orheat register. This product should not be placed in an enclosed environment unlessproper ventilation is provided.8. Do not allow anything to rest on the power cord. Do not locate this product wherethe cord will be abused by animals or persons walking on it.9. Do not overload wall outlets and extension cords as this can result in risk of fire orelectrical shock.10. Never push objects of any kind into this product through cabinets slots as they maytouch dangerous voltage points or short out parts that could result in a risk of fire orelectrical shock. Never spill liquid of any kind on the product.11. To reduce the risk of electrical shock, do not disassemble this product. Instead takeit to a qualified service person when service or repair work is required. Opening orremoving covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electrical shock when the appliance is subsequently used.12. Unplug all cords and refer servicing to qualified service personnel under thefollowing conditions:iWhen the power supply cord or plug is damaged or frayedii If liquid has been spilled into the product.iii If the product has been exposed to rain or water.iv If the product does not operate normally by following the operating instructions,adjust only those controls covered in the operating instructions. Improper Model PM2420IMPORTANT SAFETY INSTRUCTIONS!!PM2420Manual_En 2005.2.5 1:21 PM ˘ ` 1 AGFA SelectSet Avantra 25
2adjustment of other controls may result in damage and require work by a qualified technician to restore the product to normal operation.13. Avoid using a telephone (other than a cordless type) during an electrical storm.There maybe a remote risk of electric shock from lightning.14. Do not use a telephone to report a gas leak in the vicinity of the leak.IF YOUR PRODUCT UTILIZES BATTERIES, THE FOLLOWING ADDITIONALPRECAUTIONS SHOULD BE OBSERVED:1. Use only the type and size of batteries specified in the users manual.2. Do not dispose of batteries in a fire. The cells may explode. Check with local codesfor possible special disposal instructions.3. Do not open or mutilate the batteries. Released electrolyte is corrosive and maycause damage to the eyes or skin. It maybe toxic if swallowed.4. Exercise care in handling batteries in order not to short the battery with conductingmaterials such as rings, bracelets and keys. The battery or conductor may overheatand cause burns.5. Do not attempt to recharge the batteries with or identified for use for use with thisproduct. The batteries may leak corrosive electrolyte or explode. 6. Do not attempt to rejuvenate the batteries provided with or identified for use withthis product by heating them. Sudden release of the battery electrolyte may occurcausing burns or irritation to eyes or skin.7. When replacing batteries, all batteries should be replaced at the same time. Mixingfresh and discharged batteries could increase internal cell pressure and rupture thedischarged batteries.8. When inserting the batteries into this product, the proper polarity or direction mustbe observed. Reverse insertion of the batteries can cause charging, which may resultin leakage or explosion. If a batter is installed incorrectly it may explode.9. Remove the batteries from this product if the product will not be used for a longperiod of time (several months or more) since during this time the batteries couldleak, damaging the product.10. Discard "dead" batteries as soon as possible since they are more likely to leak in aproduct.11. Do not store this product, or the batteries provided with or identified for use withthis product, in high temperature areas.12. If your product uses a rechargeable battery, charge the battery (ies) only inaccordance with the instructions and limitation specified in the User Manual.13.Plug the adaptor to the socket-outlet that is nearest to the equipment andshall be easily accessible.IMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONS31. This equipment complies with Part 68 of the FCC rules and the requirementsadopted by the ACTA. On the bottom of this equipment is a label that contains,among other information, a product identifier in the format US : AAAEQ##TXXXX. Ifrequested, this number must be provided to the telephone company.2. The USOC number of the registration jack for the equipment is RJ11C.3. A FCC compliant telephone cord and modular plug is provided with thisequipment. This equipment is designed to be connected to the telephone networkor premises wiring using a compatible modular jack which is Part 68 compliant. SeeInstallation Instructions for details.4. The REN is used to determine the quantity of devices which may be connected tothe telephone line. Excessive RENs on the telephone line may result in the devices notringing in response to an incoming call. In most, but not all areas, the sum of RENsshould not exceed five (5.0). To be certain of the number of devices that may beconnected to a line, as determined by the total RENs, contact the local telephonecompany.5. If this terminal equipment causes harm to the telephone network, the telephonecompany will notify you in advance that temporary discontinuance of service may berequired. But if advance notice isn’t practical, the telephone company will notify thecustomer as soon as possible. Also, you will be advised of your right to file acomplaint with the FCC if you believe it is unnecessary.6. The telephone company may make changes in its facilities, equipment,operations or procedures that could affect the operation of the equipment. If thishappens the telephone company will provide advance notice in order for you to makenecessary modifications to maintain uninterrupted services.7. The equipment cannot be used on public coin phone service provided by thetelephone company. Connection to party line service is subject to state tariffs.8. Please follow all instructions when replacing any parts (e.g. batteryreplacement section), otherwise do not attempt to alternate or repair anyparts of the device except those specified.9. This equipment, if it uses a telephone handset is hearing aid compatible.10. If trouble is experienced with this equipment, for repair or warranty information,please contact the service center below. If the equipment is causing harm to thetelephone network, the telephone company may request that you disconnect theequipment until the problem is resolved.FCC REGULATIONS Model PM2420WARNING:Changes or modifications to this unit not expressly approvedby the party responsible for compliance could void the user’s authorityto operate the equipment.PM2420Manual_En 2005.2.5 1:21 PM ˘ ` 3 AGFA SelectSet Avantra 25
4Service can be obtained at:PhoneMate Service Center14515 Valley View Ave. #B Santa Fe Springs, CA90670INTERFERENCE INFORMATION: PART 15 OF FCC RULESSome telephone equipment generates and uses radio frequency energy, which if notproperly installed, may cause interference to radio and television reception.This unit has been tested and found to comply with the limits for a Class B computingdevice in accordance with the specifications in Part 15 of the FCC rules. Thesespecifications are designed to provide reasonable protection against such interference in aresidential installation.If this equipment does cause interference to radio or television reception, when it’s in use,the user is encourage to try to correct the interference by one or more of the followingmeasures:A. Where it can be done safely, reorient the radio or TV receiving antenna.B. To the extent possible, relocate the television, radio, or other receiver withrespect to the telephone equipment.C. If your telephone products run on AC power, plug your product into an AC outletthat’s not on the same circuit as the one used by the radio or television.NOTICE : If your home has a wired alarm equipment system connected to thetelephone line, ensure the installation of this PM2420 does not disable youralarm equipment. If you have questions about what will disable the alarmequipment, consult your telephone company or a qualified installer.FCC REGULATIONSThis device complies with Part15 of the FCC rules. Operation is subject to thefollowing two conditions : (1) This device may not cause harmful interference, and (2) This device must accept any interference received, includinginterference that may cause undesired operation. Privacy of communicationsmay not be ensured when using this phone.5Before installing this equipment, users should ensure that it is permissible to beconnected to the facilities of the local telecommunications company. The equipmentmust also be installed using an acceptable method of connection. The customer shouldbe aware that compliance with the above conditions may not prevent degradation ofservice in some situations.Repairs to certified equipment should be coordinated by a representative designated bythe supplier. Any repairs or alterations made by the user to this equipment, or equipmentmalfunctions, may give the telecommunications company cause to request the user todisconnect the equipment.Users should ensure for their own protection that the electrical ground connections of thepower utility, telephone lines and internal metallic water pipe system, if present, areconnected together. This precaution may be particularly important in rural areas.Caution: Users should not attempt to make such connectionsthemselves, but should contact the appropriate electric inspectionauthority, or electrician, as appropriate.Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides anindication of the maximum number of terminals allowed to be connected to a telephoneinterface. The termination on any interface may consist of Ringer Equivalence Numbers of allthe device does not exceed 5.Privacy of communications may not be ensured when using this telephone.Interference InformationOperation is subject to the following two conditions: (1) this device may not causeinterference, and (2) this device must accept any interference, including interference thatmay cause undesired operation of the device.IC REGULATIONS Model PM2420Notice : This equipment meets the applicable Industry CanadaTerminal Equipment Technical Specifications. This is confirmed by theregistration number. The abbreviation, IC, before the registrationnumber signifies that registration was performed based on aDeclaration of Conformity indicating that Industry Canada technicalspecifications were met. It does not imply that Industry Canadaapproved the equipment.PM2420Manual_En 2005.2.5 1:21 PM ˘ ` 5 AGFA SelectSet Avantra 25
6CAUTION :Risk of explosion if battery is replaced by an incorrect type. Dispose of usedbatteries according to the instructions:gFor the cordless handset, use only 3.6V 400mAh Nickel-Cadmium (Ni-CD), SN05-AS003-215 made by SANIK BATTERY CO.,Ltd, cordless telephone battery pack.(included).gDo not dispose of the batteries in a fire. The cells may explode. Check with localcodes for possible special disposal instructions.gDo not open or mutilate the batteries. Released electrolyte is corrosive and maycause damage to the eyes or skin. It may be toxic if swallowed. gExercise care in handling batteries in order not to short the battery withconducting materials such as rings, bracelets, and keys. The battery or conductormay overheat and cause burns.gDo not attempt to rejuvenate the batteries identified for use with this product byheating them. Sudden release of the battery electrolyte may occur causing burnsor irritation to eyes or skin.gWhen inserting batteries into this product, the proper polarity or direction mustbe observed. Reverse insertion of batteries can cause charging, and that mayresult in leakage or explosion.gRemove the batteries from this product if the product will not be used for a longperiod of time (several months or more) since during this time the battery couldleak in the product.gDo not store this product, or the batteries identified for use with this product, inhigh temperature areas. Batteries that are stored in a freezer or refrigerator for thepurpose of extending shelf life should be protected from condensation duringstorage and defrosting.Batteries should be stabilized at room temperature prior to use after coldstorage.BATTERY CAUTIONARY INSTRUCTIONS7Model PM2420HandsetBaseAC power adapterCord for desk useBelt ClipNi-CD battery packPM2420 PARTS CHECKLIST211234656453PM2420Manual_En 2005.2.5 1:21 PM ˘` 7 AGFA SelectSet Avantra 25
8TalkThe Talk is used to access the telephoneline or end a call.Caller ID Key (CID)The Caller ID key is used to recall andreview the Caller ID information stored in Memory. The PM2420 stores up to 40 Names and Numbers.Redial Key (REDIAL/DELETE)When the phone is off-hook, press Redial key to redial the last number dialed. The REDIAL/DELETE key is alsoused to erase digits and single or multipleentries in the PhoneBook and Caller ID log.Redial is also used to insert a measuredpause into a number stored in the phone book.Channel Key (CH)The CH key, if pressed when the line is off-hook, will scan up to 40 channels and select the clearest one to provide the best possible reception.MUTE/PROG KeyThe Mute/Prog key is used to temporarilymute the handset microphone. It is also used to access the programmablefunctions of your telephone.Dial PadNumeric keys are used in the conventional manner for dialing.FLASH/EDIT Key The Flash key is used to access telephonecompany services, such as call waiting. It isalso used to enter or edit entries in thePhone Book. MEM/SAVE KeyUse the MEM/SAVE key to program andretrieve the numbers in the speed dialdirectory. The MEM/SAVE key is also usedto save other programmable settings aswell as store numbers into the PhoneBook.Temporary Tone/View Left Key If the base is set to pulse dialing, pressing▲❋ causes subsequent digits to bedialled out using tone until the line is putback on hook. It is also used to scroll theleft part of the display and move thecursor left when editing or programming. CONTROLS AND FEATURES12345678983761929Model PM2420CONTROLS AND FEATURESView Right Key The View Right Key ▼▲ is used to scrollthe right part of the display as well asmove the cursor right when editing orprogramming.Ringer SwitchThe RINGER switch is used to adjust thehandset ringer level between Off, On.VOL/SCROLLThe ▼▲ key allows you to scroll throughthe logs and menus as well as adjust thehandset volume.CALL BACK KEYUsed for changing from 10 to 11 digitdialing.New Call IndicatorWhen there are new calls that have notbeen reviewed on the Caller ID display,this Indicator will flash. If you subscribe toany Voice Mail service that maybe offeredby your local Telephone company, it willalso flash when there are new messagesthat you have not heard.1011121314121411 41051312PM2420Manual_En 2005.2.5 1:21 PM ˘` 9 AGFA SelectSet Avantra 25
10CONTROLS AND FEATURESPage Used to initiate a handset page.IN USE/CHARGE LED On (red) when the handset is on the cradle being charged or when the handset is in use. On if the line is in use.Charging ContactsUsed to recharge battery and reset thesecurity code in the handset.Tone/Pulse SwitchUsed to set the dialing method for tone orpulse dialing. It is located at the bottom ofthe base unit.31241342BASE11Model PM2420CONTROLS AND FEATURESName Character FieldDisplays the Caller’s name as well as various operational menus.Number FieldDisplays the Caller’s phone number, aswell as the numbers in your Phone Bookand the numbers you are dialing.Date/Time DisplayDisplays the date and time of the callsfrom the Caller ID log, as well as thecurrent date and time when the phone isnot in use.New IconWhen the phone is not in use, and a newCaller ID has been received, this icon willflash slowly. Beside this icon the number ofnew calls in the Caller ID log will bedisplayed.Call/Entry NumberThis indicates the position of the call in the Caller ID log and/or the position of a particular entry in the Phone Book. RPT CounterThis identifies repeat callers in the Caller IDlog, since the Caller ID log was lastreviewed. Beside the RPT icon is a counterthat indicates how many times that callerhas called.Total Call CounterDepending on the menu being used, theTotal Call Counter will indicate the totalnumber of calls in the Caller ID log or thetotal number of entries in the Phone Book.1234567LCD DISPLAY3 4 5 6 712PM2420Manual_En 2005.2.5 1:21 PM ˘` 11 AGFA SelectSet Avantra 25
12When installing your telephone, consider the following:The best location:gNear a central location on a level dry surface.gAway from microwave ovensgAway from VCR’s and TV sets and other electronic equipmentgAway from sources of noise, such as windows opening onto a busy streetgAway from personal computersgAway from excessive moisture, extremely low or extremely high temperatures,dust, mechanical vibration or shock.The location of your telephone affects the quality of the reception. Consider the followingwhen choosing a location or if you are experiencing poor reception.gAway from other cordless telephonesgPlace the base near an AC electrical outlet and near a telephone line jackgPlace the base away from metal walls and metal file cabinets.gTry to avoid power bars or multiple appliances plugged into the same electricaloutletCHOOSING A LOCATIONCAUTION: The cordless telephone operates at a frequency that may causeinterference to nearby TV’s and VCR’s; the base phone should not be placednear, or on top of a TV or VCR. If interference is experienced, moving thecordless phone telephone farther away from the TV or VCR will often reduce oreliminate the interference.13Model PM2420Connecting the Base1. Connect the telephone line cord to the "TEL LINE" jack and to a telephone outlet.2. Connect the AC power adapter to the 9V DC jack and to an AC outlet.Note: : Use only the supplied AC power adapter. Do not use any other AC power adapter.Connect the AC power adapter to a continuous power supply. Place the phone close to the ACoutlet so that you can plug in the AC power adapter easily.TIP: If your telephone outlet is not modular, contact your telephone companyfor assistance.Tone/Pulse Switch1. Choose the correct dialing mode.2. Select the dialing mode Tone or Pulse by setting the switch at the bottom of thebase unit.Note: Changes to the switch position during a call do not take effect until the call has ended.TIP: If you are unsure of the proper dialing mode, make a trial call with the dial mode setting to TONE. If the call connects, leave the switch as is (TONE mode), otherwise, set to PULSE.Handset Ringer SwitchAdjust the handset ringer volume using the RINGER switch on the right side of thehandset. Select between ringer On, or ringer Off.TELEPHONE SETUPPM2420Manual_En 2005.2.5 1:21 PM ˘` 13 AGFA SelectSet Avantra 25
14 15Model PM2420To install the 3.6V 400mAh cordless handset battery pack:1. Slide open the battery compartment door on the back of the handset.2. Plug the battery connector into the 2-pin connector in the battery compartment,and then insert the battery.3. Close the battery compartment door.4. Place the handset on the base unit cradle.5. Once you have installed the battery pack and placed the handset on the base youwill hear a tone indicating the handset has connected with the base and willsuccessfully charge.6. IMPORTANT: Charge the battery pack for at least 12 hours before using thehandset the first time.7. The CHARGE LED on the base illuminates when the handset is properly makingcontact with the charge terminals.Battery DurationA fully charged battery lasts for approximately:g3 hours when you use the handset continuously (talk time).g3 days when the handset is not in use (standby).When the Battery Needs CharginggThe display will indicate "LOWBATTERY"BATTERY INSTALLATIONThe Headset JackThe headset jack is located on the side of the handset and is a standard 2.5 mm plug.Simply plug the headset (not included) into the jack and the headset will be active.Note: When the headset is plugged into the telephone, the microphone and earpiece on thehandset are not active.Belt ClipThe Belt-Clip is inserted on the back of the handset, directly behind the earpiece. Simplyclick the sides of the belt-clip onto the slots on either side of the handset, beside theearpiece.To remove the belt-clip, gently pry one side of the belt-clip away from the handset andthe belt-clip will slide off. Bending the belt-clip too much could damage the belt-clip.HEADSET AND BELT-CLIP1 212PM2420Manual_En 2005.2.5 1:21 PM ˘` 15 AGFA SelectSet Avantra 25
16 17Model PM2420Making Calls1. Pick up the handset from the base and press Talk. The LCD willdisplay "TALK" while the handset is scanning for a clear channel.2. Once you hear a dial tone, dial the number you wish to dial.3. When you are finished talking, press the Talk key or place the unit back into thebase to end the call.Receiving CallsWhen you hear the phone ring:1. If the handset is in the base, lift the handset from the base and press the Talk key toanswer the call. The "Auto-Answer" feature has a factory setting of OFF. To set the"Auto-Answer" feature to ON, refer to the "Auto-Answer" section in "SETTINGS".2. If the handset is off the base, you will need to press Talk to answer the call.3. When you are finished, push Talk or place the handset back on the base.Redialing1. Lift the handset from the base and press "TALK"2. Wait until you hear the dial tone.3. Press "REDIAL" to dial the last number that called (up to 32 digits)Additional OptionsDO THISPress FLASH to answer the new callthat is waiting. Press FLASH again toreturn to the first call.Press Talk. Wait for dial tone and thenpress Redial.Press the Volume switch ▼▲ during acall until the desired volume level isreached.Press the key after the phone isin use. The phone will remain in tonedialing mode for the duration of thecall.Press the Mute key. Press Mute againto continue speaking to the callerTOReceive a CallWaiting CallRedial the last numberAdjust thevolume in theearpieceSwitch totemporary tone dialingMute a callBASIC OPERATIONHandset SettingsThere are 11 different settings in the options menu which are accessed on the handset bypressing and holding the MUTE/PROG key. To access the different functions that can beprogrammed use the ▼▲ key to scroll through the various functions. If the function isalso identified with a number, you can access that function by pressing thecorresponding number on the keypad.For most functions, press the FLASH/EDIT key and use the scroll keys ▼▲ to view thevarious settings that are available. Once you have selected the desired setting press theMEM/SAVE button to save the changes.When you have finished programming, press the MUTE/PROG button to exit the optionsmenu.KEY FUNCTIONLanguage: The PM2420 can operate in three different languages. English, Frenchand Spanish. Use the scroll keys to select the language you wish to use and pressMEM/SAVE.First Ring On/Off: With this feature, you can program the phone to not ringuntil the Caller ID information has appeared on the display. This is helpful whenusing the Priority and Blocked Call features or the Private and Unavailable ringsettings.Time Set: Changes the time and date.Contrast: Adjusts the contrast or brightness of the display to improve viewing.PBX Number: This selects the number used to access PBX dialing options. Thefactory default setting is "9".PBX Mode On/Off: When operating within a PBX system and dialing a numberfrom the Caller ID log or Phone Book, the PBX number and the required pauseafter is automatically dialed. The factory default setting is "Off".Pause Time:Adjusts the number of seconds that a programmed pause will lastwhen programming pauses in your Phone Book or Speed Dial. For example whena pause is required between dialing "9" and the phone number when operatingin a PBX system.MSG Waiting Delete: Deletes any current message waiting indication.Unavailable Ring On/Off: When set to "Off", if there is no Caller ID informationavailable, the phone will not ring. Note: The phone will ring once even when setto "Off" unless the "First Ring" feature is also set to "Off".Private Ring On/Off: When set to "Off" the phone will not ring for all calls wherethe caller has blocked their Caller ID. Note: The phone will ring once even whenset to "Off" unless the "First Ring" feature is also set to "Off".Auto-Answer On/Off: The PM2420 comes with a factory default setting of "Off".When set to "On" the call is automatically answered as soon as the handset islifted out of the base.SETTINGSPM2420Manual_En 2005.2.5 1:21 PM ˘` 17 AGFA SelectSet Avantra 25
18 19Model PM2420Changing the Language1. Press and hold the MUTE/PROG key.2. Press 1to access the language option.3. Press the FLASH/EDIT button to change the setting. "ENGLISH" will begin flashing. 4. Use the scroll keys ▼▲ to change between ENGLISH, ESPANOL, and FRANCAIS.5. When the setting you want appears, press MEM/SAVE to save the selection. Adouble beep will be heard to confirm the selection has been saved.6. Press MUTE/PROG to exit, or continue programming other settings.Turning the First Ring On or OffAllows you to turn the first ring off, so that the phone does not ring until the Caller IDinformation is displayed.1. Press and hold the MUTE/PROG key.2. Press "2" to access the First Ring option. 3. Press FLASH/EDIT button to change the setting. "On" will flash in the display.4. Using the scroll keys ▼▲ keys, choose either On or Off.5. Once you have selected the setting, press the MEM/SAVE button to save theselection. A double beep will be heard to confirm the selection has been saved.6. Press MUTE/PROG to exit, or continue programming other settings.SETTINGSSetting the Time and Date1. Press and hold the MUTE/PROG key.2. Press "3" to access the TIME SET option. 3. Press the FLASH/EDIT button to change the selection. The month will start to flash.4. Use the key pad to enter the month using 2 digits. For example January would be"01". The date will start to flash. 5. Use the key pad to enter the date using 2 digits. For example the first would be"01". The hour will start to flash.6. Use the key pad to enter the hour using 2 digits. The minutes will start to flash.7. Use the key pad to enter the minutes using 2 digits. AM and PM will start to flash.8. Use the "1" button on the key pad to select AM and the "2" button on the key padto select PM.9. The time and date are now set. A double beep will be heard to confirm the selectionhas been saved. Press MUTE/PROG to exit, or continue programming othersettings.Adjusting the Contrast of the Display1. Press and hold the MUTE/PROG key.2. Press "4" to access the Contrast option. 3. Press FLASH/EDIT button to change the setting. "2" willflash in the display.4. Using the scroll keys ▼▲, choose between the 3 levels of contrast.5. Once you have selected the setting, press the MEM/SAVE button to save theselection. A double beep will be heard to confirm the selection has been saved.6. Press MUTE/PROG to exit, or continue programming other settings.Setting thePBX NumberSETTINGSPM2420Manual_En 2005.2.5 1:22 PM ˘` 19 AGFA SelectSet Avantra 25
21Model PM2420201. Press and hold the MUTE/PROG key. 2. Press "5" to access the PBX Number option. 3. Press FLASH/EDIT button to change the setting. 4. Using the scroll keys ▼▲ select the appropriate digit to match your PBX system. 5. Once you have selected the setting, press the MEM/SAVE button to save theselection. A double beep will be heard to confirm the selection has been saved.6. Press MUTE/PROG to exit, or continue programming other settings.Turning the PBX Mode On or Off1. Press and hold the MUTE/PROG key. 2. Press "6" to access the PBX Mode programming option.3. Press FLASH/EDIT button to change the setting. "Off" will flash in the display. 4. Using the scroll keys ▼▲ select either On or Off. 5. Once you have selected the setting, press the MEM/SAVE button to save theselection. A double beep will be heard to confirm the selection has been saved.6. Press MUTE/PROG to exit, or continue programming other settings.Changing the Pause Time1. Press and hold the MUTE/PROG key. 2. Press "7" to access the Pause Time programming option.SETTINGS3. Press FLASH/EDIT button to change the setting. "2" will flash in the display. 4. Using the scroll keys ▼▲ select the appropriate dialing delay. 5. Once you have selected the setting, press the MEM/SAVE button to save theselection. A double beep will be heard to confirm the selection has been saved.6. Press MUTE/PROG to exit, or continue programming other settings.Deleting the Message Waiting Indicator*Clears the current Message Waiting indication.1. Press and hold the MUTE/PROG key. 2. Press "8" to access the Message Waiting programming option. 3. Press FLASH/EDIT button to reset the message waiting indicator. "Delete" will flashin the display. 4. Press the MEM/SAVE button to delete the indication. A double beep will be heardto confirm the deletion.5. Press MUTE/PROG to exit, or continue programming other settings.* Message Waiting Indication operates with your local telephone company’s Voice Mail servicewhich requires a subscription.Turning Auto-Answer On or OffAuto-Answer allows you to answer the phone as soon as you lift the handset from thebase without pressing the "TALK" button. The factory default setting is "Off".1. Press and hold the MUTE/PROG key. 2. Press to access the Auto-Answer programming option. 3. Press FLASH/EDIT button to change the setting. 4. Using the scroll keys ▼▲ select between On and Off. SETTINGSPM2420Manual_En 2005.2.5 1:22 PM ˘` 21 AGFA SelectSet Avantra 25
22 23Model PM24205. Once you have selected the setting, press the MEM/SAVE button to save theselection. A double beep will be heard to confirm the selection has been saved.6. Press MUTE/PROG to exit, or continue programming other settings.Disabling the Ring for Private Calls1. Press and hold the MUTE/PROG key. 2. Press "0" to access the Private Ring programming option. 3. Press FLASH/EDIT button to change the setting.4. Using the scroll keys ▼▲ select between On and Off. 5. Once you have selected the setting, press the MEM/SAVE button to save theselection. A double beep will be heard to confirm the selection has been saved.6. Press MUTE/PROG to exit, or continue programming other settings.Note: The phone will still ring once when set to "Off" unless the First Ring function is alsoset to "Off".Disabling the Ring for Unavailable Calls1. Press and hold the MUTE/PROG key. 2. Press the "9" button to access the Unavailable Ring programming option. 3. Press FLASH/EDIT button to change the setting.4. Using the scroll keys ▼▲ select between On and Off. 5. Once you have selected the setting, press the MEM/SAVE button to save theselection. A double beep will be heard to confirm the selection has been saved.6. Press MUTE/PROG to exit, or continue programming other settings.Note: The phone will still ring once when set to "Off" unless the First Ring function is also setto "Off".SETTINGS SPEED DIALINGThe Unit will store up to 20 speed dial numbers. The speed dial numbers will appear inthe order in which they were entered. Please note the same number cannot be enteredmore than once.Storing Phone Numbers1. With the handset in the idle state, press MEM/SAVE. 2. Press the FLASH/EDIT button to enter a name and number in the Phone Book.3. To enter a name use the key pad. You can use up to 15 letters. Please refer to thetable below on how to select the letters. To create a space between words, press "1".For example, to enter the name PhoneMate do the following:gPress 7 once for the letter "P"gPress 4 twice for the letter "H"gPress 6 three times for the letter "O"gPress 6 twice for the letter "N"gPress 3 twice for the letter "E"gPress 6 once for the letter "M"gPress 2 once for the letter "A"gPress 8 once for the letter "T"gPress 3 twice for the letter "E"4. Press scroll key ▼and enter the phone number. You can use up to 16 digits. PressRedial to insert a dialing pause into the number. The pause uses one digit of the 16digits available. Please refer to the table (see pg. 24) on how to select the numbers.5. Press MEM/SAVE to save the entry to your phone book.PM2420Manual_En 2005.2.5 1:22 PM ˘` 23 AGFA SelectSet Avantra 25
24 25Model PM2420SPEED DIALINGNote: If the memory is full and there are no locations left in the phone book, the display willread "MEMORY FULL". You will then have to delete an existing name and number to makeanother entry.Note: To edit or correct a mistake, use the button and button to select the letteror number you wish to change. The letter or number selected will flash. Press theREDIAL/DELETE button to delete the letter or number you wish to change.Viewing the Phone Book1. Press MEM/SAVE to enter the phone book. 2. Press ▼▲ to find the desired entry. 3. If the name and/or number is greater than 11 characters, press the or tosee the rest of the entry. There are arrows that will appear in the top line of the display. 4. Press MEM/SAVE to exit the phone book. If you do not exit, the phone book willexit automatically after a short while.KEY #1234567890PressoncespaceADGJMPTW0Presstwice&BEHKNQUX0Press 3times,CFILORVY0Press 4times(23456S8Z0Press 5times)ADGJM7T90Press 6times*BEHKNPUW0Press 7times.CFILOQVX0Press 8times123456R8Y0Making a Call from the Phone Book1. To place a call using the phone book, press MEM/SAVE2. Use the ▼▲ to scroll through the phone book until you find the desired entry. 3. Press TALK. The display will show the name and number and will begin dialing thenumber.4. When you have finished your call, you can press TALK to end the call or place thehandset back in the base.Deleting a Name and Number from the Phone Book1. Press MEM/SAVE. 2. Use the ▼▲ to scroll through the phone book until you find the desired entry. 3. Press REDIAL/DELETE4. Press REDIAL/DELETE again to delete the selected entry. The display will show"ERASED" for a moment and will then return to the previous entry in the phonebook.5. Press MEM/SAVE when you are finished.SPEED DIALINGPM2420Manual_En 2005.2.5 1:22 PM ˘` 25 AGFA SelectSet Avantra 25
26 27Model PM2420Editing a Stored Name and Number1. Press MEM/SAVE. 2. Use the ▼▲ to scroll through the phone book until you find the desired entry. 3. Press FLASH/EDIT. Using the ▼▲, and keys, move the cursor to theletter or number you wish to change. Note: When moving the cursor through the number field, you will have to press and hold the and until you see the cursor move. Pressing and releasing the andkeys will enter these symbols into the dialing sequence. Pressing any dial pad key will insertthat key before the cursor.4. To delete a number or letter, press the REDIAL/DELETE button. Note: To delete a number, it is necessary to press and hold the REDIAL/DELETE button untilthe number is deleted, as pressing and releasing it will insert a pause into the dialingsequence.5. Press MEM/SAVE when you are finished.Priority (VIP) Calls *You can identify numbers stored in your phone book as VIP calls. When that number callsyou, the Caller ID information is matched to the same name and number in your phonebook that has been identified as a VIP Caller. The phone will then generate a special ringsound after the first ring, once the caller ID information has been received.SPEED DIALINGTo identify an entry in your phone book as a Priority VIP call:1. Press MEM/SAVE.2. Use the ▼▲ to scroll through the phone book until you find the desired entry. 3. Press the MUTE/PROG button once. The display will now show the "VIP" icon. 4. Press MEM/SAVE when you are finished.Blocked (REJ) Calls *If you do not want the phone to ring when a particular number calls, you can identifythat number in your phone book and block it from ringing. When that number calls you,the Caller ID information is matched to the same name and number in your phone bookthat has been identified as a Blocked or Rejected call. The phone will then not ring afterthe first ring, once the caller ID information has been received. To identify an entry in your phone book as a Blocked or Rejected call:1. Press MEM/SAVE.2. Use the ▼▲ to scroll through the phone book until you find the desired entry. 3. Press the MUTE/PROG button twice. The display will now show the "REJ" icon. 4. Press MEM/SAVE when you are finished.* Note: Priority VIP and Blocked/Rejected calls will only function provided the incoming call’snumber is exactly the same as the number in your phone book. This feature requires asubscription to Caller ID offered by your local telephone company.SPEED DIALINGPM2420Manual_En 2005.2.5 1:22 PM ˘` 27 AGFA SelectSet Avantra 25
28 29Model PM2420Caller ID displays the caller’s name and number on the LCD, which allows you to see whois calling before you answer the call. This feature requires a subscription to the Caller IDservice offered by your local telephone company.When a Call is Received1. When the phone rings, the caller’s name and number will appear on the display. 2. The new Caller ID memory includes the name and number of the caller, along withthe time and date that they called. The New Call indicator will flash indicating thatthere is a new Caller ID stored in the memory.Note: Once the Caller ID information is received it is stored in the Caller ID memory. Thisinformation can be recalled later to return the call. The PM2420 can store up to 40 calls.Viewing the Caller ID MemoryThe PM2420 will automatically store the last 40 calls received. If the same number callsmore than once, since the last New Call Indicator was reviewed, it will not be recordedagain, but will have the Repeat Call icon "RPT" appear along with the number of timesthey have called.To review the Caller ID memory:1. Press the CID button to access the Caller ID log.2. The new or unviewed calls will appear first, with the most recent call beingdisplayed first. It will also include the Name of the person the number is registeredto, along with their number, the time that they called as well as the date.3. If the entry is greater than 11 characters, use the and/or the buttons toview the rest of the display.4. To view the rest of the caller ID log, press the ▼or ▲to scroll through the memory. 5. Press CID to exit.CALLER IDDifferent Types of Caller ID DisplaysIllustrates the name, number, time and date of the call.Illustrates number only service.UNAVAILABLE is displayed when the caller ID information is notavailable. This can be a call through a telephone company thatdoes not offer the service or an international call.PRIVATE indicates that the call was made from a blocked number.For reasons of privacy, some areas allow the caller to hide orprevent their caller ID from being displayed.ERROR indicates that there was a problem with the transmissionof the caller ID information. When there is an error in receiving thecaller ID information the call is not included in the Caller IDmemory.MSG WAITING indicates that there is a voice mail messagewaiting to be retrieved. This requires a subscription to the voicemail service offered by your local telephone company.Illustrates that the incoming call is a Priority Call.NO CALLS illustrates that there are no calls stored in the Caller IDmemory.Call Waiting Caller ID ServiceThe Call Waiting Caller ID feature requires a subscription to the Call Waiting Caller IDservice offered by your local telephone company. Your local telephone company willneed to offer a Call Waiting service as well as a Caller ID service.If someone tries to call you while you are currently having a telephone conversation, yourPM2420 will generate a "beep" and will temporarily mute the handset volume, to notifyyou that someone else is attempting to call you. The Caller ID information of the personwho is attempting to call you will appear on the display, providing it is available. 1. When a "Call Waiting" notification is received and after reviewing the caller IDinformation you decide you wish to answer this second call, press the FLASH buttononce. The first call will be placed on "Hold" and the second call will be activated.2. To switch back and forth between both calls, continue to press the FLASH buttoneach time.CALLER IDPM2420Manual_En 2005.2.5 1:22 PM ˘` 29 AGFA SelectSet Avantra 25
30 31Model PM24203. To end one call, press the FLASH button at the end of the conversation. As thecaller also hangs up, that call will be terminated and the other call will now beactive. 4. To end that last call, press the TALK button to end the call or place the handsetback in the base.Deleting Caller ID RecordsWhen reviewing the Caller ID memory, you can delete any or all of the Caller ID records.To Delete a Single Caller ID Record1. Press the CID button to access the Caller ID Memory2. Use the ▼▲ to scroll through the Caller ID memory until you find the desired entry. 3. Press the REDIAL/DELETE button 4. Press the REDIAL/DELETE button a second time to deletethe selected Caller ID entry.5. Press CID to exit the Caller ID Memory.To Delete All Caller ID Records1. Press the ▼or ▲button or press the CID button to access the Caller ID memory.2. Press and hold the REDIAL/DELETE button. The display will show "ERASE ALL?" 3. Press the REDIAL/DELETE button a second time to delete all the Caller ID records.The display will show "ERASE ALL". Returning Calls from the Caller ID MemoryYou can return calls by using the Caller ID Memory to dial the phone number. Due tocurrent telephone company dialing conditions, some areas of the country require thearea code to be included when even a local call is placed. This requires a 10 digit numberto be dialed. If the call is a long distance call 11 digits are required as a "1" is requiredbefore dialing the area code and then the number.CALLER ID1. Press the CID button to access the Caller ID Memory2. Use the ▼▲ to scroll through the Caller ID memory until you find the desired entry. 3. If the number in the Caller ID memory is not complete, use the CALL BACK buttonto switch between the 2 redial options that are available. A. 10 digits which include the area code plus the phone numberB. 11 digits which include a "1" before the area code, the area code and the phonenumber.3. Press the TALK button to dial the number in the display.4. Press the TALK button again to end the call when you are finished, or place thehandset back in the base.Message Waiting NotificationIf you subscribe to a Voice Mail answering service that maybe offered by your localtelephone company and if you have Voice Mail messages that you have not heard, "MSGWAITING" will be shown in the LCD. Note: This feature requires your local telephone company to offer a voice mail notification servicecalled FSK (Frequency Shift Key). Please note that not all telephone companies offer this service.Please consult your local telephone company to find out if this service is available in your area.Tip: If you want to delete the "Message Waiting" notification, pleaserefer to "MSG Waiting Delete" in the Settings section.New Call IndicatorWhen there is a new Caller ID notification, Voice Mail notification or when a call isreceived, the New Call light will flash.CALLER IDA BPM2420Manual_En 2005.2.5 1:22 PM ˘` 31 AGFA SelectSet Avantra 25
32 33Model PM2420Using the Handset Finder (PAGE)1. Press Page on the base. If the handset is within range, a triple beep will sound for50 seconds.2. Place the handset back into the base or press the TALK key on the handset to stopthe page/find feature.Security CodeThe security code prevents your cordless telephone conversation from being accessed bya phone on a different line. Once the handset battery is fully charged, the handset willautomatically select the code from a total of over 65,000 combinations. The code ischanged every time the handset is placed in the cradle (indicated by a beep).If you experience difficulty with placing or receiving calls, a lost security code may be thecause of the problem. When this occurs, the handset can no longer communicate withthe base. Reset by placing the handset on the base for 5-10 seconds. If that does notwork, unplug the AC adapter from the wall outlet. Disconnect the handset battery for 5-10 seconds and then reconnect. Place the handset back on the base and then replug theAC adapter.Channel ChangingIf you are experiencing interference during a telephone call, press the CH key. The Unitwill scan up to 40 channels and select the clearest one to provide the best possiblereception.Out of Range WarningIf the handset is moving too far away from the base, the handset will beep and thedisplay will show "OUT RANGE". Move closer to the base to maintain the connection onyour phone call. Otherwise, the call maybe disconnected. If you try to access the linewhile the handset is out of the range of the base, the display will show "TRY AGAIN".OTHER FEATURESYour PhoneMate PM2420 telephone has been designed to give years of trouble-freeservice. It is a sensitive electronic instrument. To assure its longevity, please read thefollowing maintenance instructions.1. Keep the PM2420 away from heat as high temperatures can shorten the life of theelectrical components and distort or melt its plastic parts.2. The PM2420 should be kept free of dust and moisture. If it gets wet, wipe it dryimmediately. Liquids can contain minerals that can corrode electronic circuits.3. Handle your PM2420 gently and carefully. Dropping it can cause serious damage tocircuitry, or the plastic case, which may result in malfunction.4. Do not use any type of chemical or any abrasive powder to clean the cabinet. Useonly mild detergents on a soft damp cloth to clean the PM2420 telephone.5. The PM2420 has built-in surge protection circuits that meet or exceed FCCrequirements. However, an incident such as a lightning strike at or near thetelephone lines, could cause serious damage.6. If the PM2420 is installed in an area with frequent or severe electrical storms, it issuggested that the telephone be disconnected during these storms or thatadditional surge suppression equipment be added to the installation.7. In the case of trouble with the telephone, do not attempt to repair the telephoneyourself. It is the responsibility of users requiring service to report the need forservice to our Service Department. They will make the necessary arrangements forrepair or replacement.8. If you should have any questions regarding the operation of your PhoneMatePM2420, please visit our web site: www.phonemate.com9. Please register your product by mailing in the Product Registration form includedwith your PhoneMate PM2420CARE AND MAINTENANCEPM2420Manual_En 2005.2.5 1:22 PM ˘` 33 AGFA SelectSet Avantra 25
34 35Model PM2420No dial tone/phone will not dial outgCheck that the AC power adapter is plugged into a working AC power outlet.gCheck all telephone cord connections or try another wall jackgDo a basic reset of the phone: Disconnect the phone from the wall and removethe battery for 30 minutes and then re-install as instructed by the manual.gTry other phones in the house to ensure it is not a line problem with thetelephone company.gWas the battery charged for at least 12 – 15 hours?gDoes the display show "LOW BATTERY"?Can’t hear the ring signalgCheck the ringer volume controls; verify that the switch is not set to "Off"gCheck that the AC power adapter is plugged into a working AC power outlet.gCheck all telephone cord connections or try another wall jackWhile on a call, you hear another call on the line or experience radio frequency interferencegSwitch channels to a clear channelgCheck the wiring for bad connectionsgDo not use this phone within close proximity to other electronic appliances suchas TV’s, VCR’s and microwave ovensCan’t receive or make phone callsgCheck if the phone is set to the correct type of service, either Tone or PulsegCheck that the AC power adapter is plugged into a working AC power outlet.gCheck all telephone cord connections or try another wall jackgCheck to make sure that the Battery is properly installed and connectedThere are continuous short beeps instead of a dial tone when the handset is far from the basegThe beeps are a warning that you are too far away from the base. Move closer tothe base.TROUBLE SHOOTINGThere is interference on the handsetgWas the battery charged for at least 12 – 15 hours?gDoes the display show "LOW BATTERY".gMove closer to the base.gIs the phone within close proximity to other electronic appliances such as TV’s,VCR’s and microwave ovens?The display shows “LOW BATTERY” after a few telephone calls, even though the battery has been fully charged for 12-15 hoursgReplace the battery pack with a new batteryThe Charge Light will not come on when the handset is place in the base unitgCheck to ensure sure that the AC Adapter is plugged into the base unit and anoperating wall outlet.gEnsure sure that the handset is properly seated in the base unitgEnsure that the rechargeable battery pack is properly connected in the handset.The Caller’s voice is too low or quietgAdjust the receiver Volume Control on the handset to a higher settingThe Handset does not display the Caller ID informationgCheck with your local telephone company to ensure that the Caller ID or CallWaiting Caller ID service is subscribed to and is functioning properly.gIf you answer the call before the first ring has been completed, the Caller IDinformation may have not been completely received by your PM2420.The LCD display is blank or hard to read.gAdjust the contrast for the displayTelephone Numbers are not being correctly dialed from the Caller ID memorygEnsure that the number displayed is in the correct format and that if the areacode and/or a "1" are included in the dialing process.EXTRA HELPgShould you have any additional questions, please visit our web site atwww.phonemate.comTROUBLE SHOOTINGPM2420Manual_En 2005.2.5 1:22 PM ˘` 35 AGFA SelectSet Avantra 25
36 37Model PM2420PBX (Private Branch Exchange) – A small, central, privately owned, switchingtelephone system where a digit (like "9") must be dialed first in order to access an outsidelineFLASH – A signal sent by the phone to the local telephone company supporting servicessuch as call waiting.REDIAL – Performs single button dialing of the last number dialedRINGER LEVEL CONTROL – Permits adjustment of the ringer volume level.SPEED DIALING – Allows programming of frequently dialed numbers so that they canbe dialed with the two touch speed dial button TONE/PULSE OPTION – Enables you to switch from pulse (rotary dial method) to tone(push button) dialing.VOLUME LEVEL CONTROL – Permits volume adjustment of the handset and headsetduring a conversation.LCD – Liquid Crystal Display – This is the display on the handset used to display theCaller ID information as well as in programming the PM2420FSK – Frequency Shift Key – A type of signalling service used for Voice Mail and otherservices offered by some local telephone companies.Voice Mall – A service offered my some local telephone companies where callers canleave a voice message when no one answers the phone call.Caller ID – The information received by your PM2420 from the telephone companyabout the person who is calling you. Depending on your local telephone company thiscan be the phone number of the person who called you and/or the name of theindividual that the phone number is registered to.Call Waiting – A service offered by some local telephone companies, whereby anaudible notification is sent to you while you are currently on the phone, indicating thatsomeone else is attempting to call you.Call Waiting Caller ID – A service offered by some local telephone companies,whereby an audible notification along with the number and name (if available) is sent toyou while you are currently on the phone, indicating that someone else is attempting tocall you providing you with the information on who that individual isContrast – The brightness of the displayGLOSSARYThis limited warranty gives you specific legal rights: you may also have other rights,which vary from state to state. The limited warranty is extended only to the originalconsumer of a PhoneMate branded product by the Manufacturer and is valid only withrespect to consumers within the United States of America and Canada. Should thisproduct prove defective by reason of improper workmanship or material during theperiod of one (1) year from date of original purchase, the Manufacturer will repair or, atits option, replace the product without charge for parts or labor. If Manufacturer elects toreplace the product, such replacement may be accomplished with a factory-reconditioned unit. This limited warranty does not apply: (a) to any product damaged by accident, misuse,improper line voltage, lightning, fire, water, or other acts of nature, (b) if the product isaltered or repaired by anyone other than the Manufacturer or one of its authorizedwarranty stations or (c) if the FCC-approved connector plugs are removed. This limitedwarranty does not cover broken or marred cabinets.Except to the extent prohibited by law, all implied warranties made by the Manufacturerin connection with this product are limited in duration to a period of one (1) year fromthe date of original purchase, and no warranties, whether expressed or implied, shallapply to this product after said period.Should this product prove defective in workmanship or material, the consumer’s soleremedies shall be such repair or replacement as is herein above provided. Under nocircumstances shall the Manufacturer or PhoneMate Corporation be liable for any loss ordamage, direct, consequential, or incidental arising out of the use of or inability to usethis product.Some states do not allow limitations on how long an implied warranty lasts or theexclusion or limitation of incidental or consequential damages, so the above limitations orexclusions may not apply to you.In order to obtain warranty service, you must provide evidence of purchase date. For yourconvenience, keep the dealer’s dated bill of sales or delivery ticket as evidence of thepurchase date.PhoneMate and the PhoneMate Logo are registered trademarks of PhoneMateCorporation and are used under license from PhoneMate Corporation.WARRANTYIMPORTANT! SALES SLIP OR EVIDENCE OF PURCHASE DATE REQUIRED.PM2420Manual_En 2005.2.5 1:22 PM ˘` 37 AGFA SelectSet Avantra 25
INSTALLATIONAND OPERATINGGUIDEwww.phonemate.comModel PM24202.4GHzCORDLESSTELEPHONEWITH CALLWAITINGCALLER IDRev.0PM2420Manual_En 2005.2.5 1:22 PM ˘` 39 AGFA SelectSet Avantra 25

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