Belkin F5D7634 4A H Users Manual
F5D7634-4A-H F5D7634-4_8820-00231ea_uk_
F5D7634-4A-H to the manual 1b999929-16c7-44fc-80d4-f34db5b568ec
2015-01-24
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G Wireless Modem Router User Manual 8820-00231ea F5D7634-4A-H English Français Deutsch Nederl ands Español Italiano Table of Contents Table of Contents sections 1 2 3 4 1 Introduction���������������������������������������������������������������������������������������� 1 6 7 8 9 10 ��������������������������������������������������������������������������������������������������������������� 34 Wireless Range Extension and Bridging���������������������������������������������� 40 Firewall �������������������������������������������������������������������������������������������������� 42 Utilities �������������������������������������������������������������������������������������������������� 48 Product Features������������������������������������������������������������������������������������ 2 Benefits of a Home Network������������������������������������������������������������������ 4 Advantages of a Belkin Wireless Network �������������������������������������������� 4 6 Manually Configuring Network Adapters������������������������������������ 57 2 Make Sure You Have the Following������������������������������������������������ 5 Package Contents ���������������������������������������������������������������������������������� 5 System Requirements ���������������������������������������������������������������������������� 5 Setup Assistant Software System Requirements���������������������������������� 5 Internet Connection Settings������������������������������������������������������������������ 6 7 Recommended Web Browser Settings���������������������������������������� 62 8 Troubleshooting ������������������������������������������������������������������������������ 64 3 Knowing your Router������������������������������������������������������������������������ 7 Technical-Support Information������������������������������������������������������������ 76 9 Appendixes �������������������������������������������������������������������������������������� 77 4 Connecting and Configuring your Router������������������������������������ 11 Step 1: Hardware Connections ������������������������������������������������������������ 11 Step 1.1: Brand-New Setup�������������������������������������������������������������� 12 Step 1.2: Replacing an Existing Modem or Modem Router������������ 13 Step 2: Set Up the Router – Run the Setup Assistant Software�������� 14 Appendix A: Glossary �������������������������������������������������������������������������� 77 Appendix B: Important Factors for Placement and Setup������������������ 83 5 Manually Configuring your Router������������������������������������������������ 22 10 Information��������������������������������������������������������������������������������������86 Understanding the Web-Based User Interface ���������������������������������� 22 Changing LAN Settings������������������������������������������������������������������������ 25 DHCP Client List������������������������������������������������������������������������������������ 27 Internet WAN����������������������������������������������������������������������������������������� 27 Connection Type ���������������������������������������������������������������������������������� 27 Wireless ��������������������������������������������������������������� 32Encryption/Security G Wireless Modem Router 5 i Introduction Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Thank you for purchasing the Belkin G Wireless Modem Router (the Router). In minutes you will be able to share your Internet connection and network your computers with your new Router. The following is a list of features that make your Router an ideal solution for your home or small office network. Please be sure to read through this User Manual completely, and pay special attention to Appendix B entitled “Important Factors for Placement and Setup”. G Wireless Modem Router 1 Introduction Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Product Features Compatibility with both PCs and Mac® Computers Integrated 10/100 4-Port Switch The Router supports a variety of networking environments including Mac OS® 8.x, 9.x, X v10.x, AppleTalk® , Linux® , Windows® 95, 98SE, Me, NT® , 2000, XP, Vista® , and others. You need an Internet browser and a network adapter that supports TCP/IP (the standard language of the Internet). The Router has a built-in, 4-port network switch to allow your wired computers to share printers, data and MP3 files, digital photos, and much more. The switch features automatic detection so it will adjust to the speed of connected devices. The switch will transfer data between computers and the Internet simultaneously without interrupting or consuming resources. Front-Panel LED Display Integrated 802.11g Wireless Access Point Lighted LEDs on the front of the Router indicate which functions are in operation. You’ll know at-a-glance whether your Router is connected to the Internet. This feature eliminates the need for advanced software and status-monitoring procedures. 802.11g is an exciting new wireless technology that achieves data rates up to 54Mbps, nearly five times faster than 802.11b. Built-In Dynamic Host Configuration Protocol (DHCP) Web-Based Advanced User Interface Built-In Dynamic Host Configuration Protocol (DHCP) on-board makes for the easiest possible connection of a network. The DHCP server will assign IP addresses to each computer automatically so there is no need for a complicated networking setup. You can set up the Router’s advanced functions easily through your web browser, without having to install additional software onto the computer. There are no disks to install or keep track of and, best of all, you can make changes and perform setup functions from any computer on the network quickly and easily. G Wireless Modem Router 2 Introduction Table of Contents sections 1 2 3 4 5 6 7 8 9 10 NAT IP Address Sharing Universal Plug-and-Play (UPnP) Compatibility Your Router employs Network Address Translation (NAT) to share the single IP address assigned to you by your Internet Service Provider while saving the cost of adding additional IP addresses to your Internet service account. UPnP (Universal Plug-and-Play) is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant. Support for VPN Pass-Through SPI Firewall If you connect to your office network from home using a VPN connection, your Router will allow your VPN-equipped computer to pass through the Router and to your office network. Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including IP Spoofing, Land Attack, Ping of Death (PoD), Denial of Service (DoS), IP with zero length, Smurf Attack, TCP Null Scan, SYN flood, UDP flooding, Tear Drop Attack, ICMP defect, RIP defect, and fragment flooding. MAC Address Filtering For added security, you can set up a list of MAC addresses (unique client identifiers) that are allowed access to your network. Every computer has its own MAC address. Simply enter these MAC addresses into a list using the web-based user interface and you can control access to your network. G Wireless Modem Router 3 Introduction Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Benefits of a Home Network Advantages of a Wireless Network By following our simple setup instructions, you will be able to use your Belkin home network to: Mobility – you’ll no longer need a dedicated “computer room”—now you can work on a networked laptop or desktop computer anywhere within your wireless range • Share one high-speed Internet connection with all the computers in your home • Share resources, such as files, and hard drives among all the connected computers in your home • Share a single printer with the entire family • Share documents, music, video, and digital pictures • Store, retrieve, and copy files from one computer to another • Simultaneously play games online, check Internet email, and chat G Wireless Modem Router Easy installation – Belkin’s Setup Wizard makes setup simple Flexibility – set up and access printers, computers, and other networking devices from anywhere in your home Easy expansion – the wide range of Belkin networking products let you expand your network to include devices such as printers and gaming consoles No cabling required – you can spare the expense and hassle of retrofitting Ethernet cabling throughout the home or office Widespread industry acceptance – choose from a wide range of interoperable networking products 4 Make Sure You Have the Following Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Package Contents System Requirements • G Wireless Modem Router • • Quick Installation Guide An active ADSL service with a telephone wall jack for connecting the Router • RJ11 Telephone Cord – Gray • • RJ45 Ethernet Networking Cable – Yellow At least one computer with a Network Interface Card (NIC) and Internet browser installed and correctly configured • ADSL Micro Filter* • • Power Adapter TCP/IP networking protocol installed on each computer connected to the Router • User Manual and Belkin Setup Assistant Software on CD-ROM • No other DHCP server on your local network assigning IP addresses to computers and devices *ADSL micro filter varies by country. If it’s not included, you will need to purchase one. Setup Assistant Software System Requirements G Wireless Modem Router 5 • A PC running Windows ® 2000, XP, or Vista®; or Mac OS® X v10.4, v10.5 • Minimum 500MHz processor and 128MB RAM • Internet browser Make Sure You Have the Following Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Internet Connection Settings The Setup Assistant contains a database of Internet Service Providers (ISPs) in each country to help you set up your Router quickly. If your ISP is not on the list, please collect the following information from your ISP before setting up the Router: • Internet connection protocol: (PPPoE, PPPoA, Dynamic IP, Static IP) • Multiplexing method or Encapsulation: (LLC or VC MUX) • Virtual circuit: VPI (Virtual Path Identifier) __________ (a number between 0 and 255) • VCI (Virtual Channel Identifier) __________ (a number between 1 and 65535) • For PPPoE and PPPoA users: ADSL account user name and password _______________ • For static IP users: IP Address ___ . ___ . ___ . ___ Subnet Mask ___ . ___ . ___ . ___ Default Gateway Server ___ . ___ . ___ . • IP address for Domain Name Server ___ . ___ . ___ . ___ (If given by your ISP) G Wireless Modem Router 6 Knowing your Router Table of Contents sections 1 2 3 4 5 6 7 Knowing your Router The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the Router for better organization and utility. The Network Status Display is easily visible on the FRONT of the Router to provide you with information about network activity and status. See the Network Status Display Guide for more detailed information. (K) (A) G Wireless Modem Router 7 (B) (C) (D) (E) (F) 8 9 10 Knowing your Router Table of Contents sections 1 2 3 4 A. Security 5 6 7 8 9 10 C. Wired-Computer Status OFF Wireless security is OFF OFF Wired computer is not present Solid Green Wireless security is ON Solid Green Wired computer is connected to the Router Flashing Green WPS sync is in progress Blinking Amber Problem with wired computer connecting to the Router B. Wireless-Computer Status D. Router/Power Status OFF Wireless computer is not present Solid Green Wireless computer is connected to the Router Blinking Amber Problem with wireless computer connecting properly to the Router G Wireless Modem Router When you apply power to the Router or restart it, a short period of time elapses while the Router boots up. During this time, the “router” icon blinks. When the Router has completely booted up, the “router” icon becomes a solid light, indicating the Router is ready for use. 8 OFF Router is off Blinking Green Router is booting up Solid Green Router is on and ready Knowing your Router Table of Contents E. ADSL Line Status sections 1 2 3 4 This icon lights in green to indicate that your modem is connected properly to the Router. It turns amber when problem is detected. OFF Router is NOT connected to a functioning ADSL line Blinking Green Router is attempting to connect to the ADSL line Solid Green Router is connected to an ADSL service and is functioning properly Blinking Amber Problem with ADSL line G Wireless Modem Router 5 6 7 8 9 10 F. Internet Status This unique icon shows you when the Router is connected to the Internet. When the light is off, the Router is NOT connected to the Internet. When the light is blinking amber, the Router is attempting to connect to the Internet. When the light is solid green, the Router is connected to the Internet. When using the “Disconnect after x minutes” feature, this icon becomes extremely useful in monitoring the status of your Router’s connection. 9 OFF Router is NOT connected to the Internet Blinking Green Router is attempting to connect to the Internet Solid Green Router is connected to the Internet Knowing your Router Table of Contents sections 1 2 3 4 G. Connection to ADSL – Gray This port is for connection to your ADSL. Connect your ADSL to this port. An RJ11 telephone cord is provided in the package. 5 6 7 8 9 J. Power Jack – Black Connect the included 12V/. 1A DC power supply to this jack. H. Connections to Wired Computers – Yellow K. WPS Push Button Connect your wired (non-wireless) computers to these ports. These ports are RJ45, 10/100 auto-negotiation, auto-uplinking ports for standard UTP category 5 or 6 Ethernet cable. The ports are labeled 1 through 4, with onboard LEDs on the connectors. WPS This button is for the Wi-Fi Protected Setup feature. Refer to the “Changing the Wireless Security Settings” section for more details. I. Reset Button The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button. Use the restore option in instances where you may have forgotten your custom password. i. Resetting the Router Push and release the “Reset” button. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the reset is complete. ii. Restoring the Factory Defaults (G) Press and hold the “Reset” button for at least 10 seconds, then release it. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the restore is complete. G Wireless Modem Router 10 (H) (I) (J) 10 Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setup Assistant Belkin has provided Setup Assistant software to make installing your Router a simple and easy task. You can use it to get your Router up and running in minutes. The Setup Assistant requires that your Windows 2000, XP, or Vista computer be connected directly to your ADSL and that the Internet connection is active and working at the time of installation. If it is not, you must use the “Alternate Setup Method” section of this User Manual to configure your Router. Additionally, if you are using an operating system other than Windows 2000, XP, or Vista, or Mac OS X, you must use the “Alternate Setup Method” section of this User Manual. Step 1: Hardware Connections New Router Setup Follow these steps if you are NOT replacing an existing modem. If you are replacing an existing modem, skip to the next section, “Replacing an Existing Modem or Modem Router”. Unpack your new Router from the box and place it next to your computer. Raise the Router’s antenna. G Wireless Modem Router 11 Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 1.1 Brand-New Setup Follow these steps if you are not replacing an existing modem. If you are replacing an existing modem, skip to the next section, “Replacing an Existing Modem or Modem Router”. 1. Retrieve the yellow RJ45 cable that was included with your Router. First, connect one end to any yellow port labeled “to Wired Computers” on the back of your Router. Then, connect the other end to the networking port on the back of your computer. G Wireless Modem Router 3 2 1 2 2. 3. Retrieve the included gray RJ11 phone cord. Connect one end to the gray port labeled “to ADSL” on the back of your Router. Then, connect the other end to your ADSL connection (either a wall jack or an ADSL splitter). Note: Some ADSL connections require a micro filter. Your ADSL provider can tell you if you need one. Belkin includes a micro filter in regions known to use them. You may or may not have received one in your box. 12 Plug your Router’s power supply into the black port labeled “Power” on the back of your Router. 4. Wait 20 seconds for the Router to start up. Look at the display on the front of the Router. Make sure the “Power” and “LAN (1-4)” LEDs are lit up in green. Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 1.2 Replacing an Existing Modem or Modem Router Unpack your new Router from the box and place it next to your computer. Raise the Router’s antennas. G Wireless Modem Router 8 9 10 1 3 Follow these steps if you currently have a modem or a modem router that you will be replacing with your new Router. 1. 7 4 ADSL 2 LAN 3 2. Locate the cable that connects your old modem to your computer. Unplug that cable from your old modem and plug it into any yellow port labeled “to Wired Computers” on the back of your new Router. 3. Locate the cable that connects your old modem to the ADSL wall jack. Unplug it from your old modem and then connect it to the gray port labeled “to ADSL” on the back of your Router. 13 4. Plug your Router’s power supply into the black port labeled “Power” on the back of your Router. 5. Wait 20 seconds for the Router to start up. Look at the display on the front of the Router. Make sure the “Power” and “LAN (1-4)” LEDs are lit up in green. Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Step 2: Set Up the Router – Run the Setup Assistant Software 1. Shut down any programs that are running on your computer at this time. Turn off any firewall or Internet-connection-sharing software on your computer. 3. Insert the CD into your computer. The Setup Assistant will automatically appear on your computer’s screen within 15 seconds. Click on “Go” to run the Setup Assistant. Follow the instructions there. IMPORTANT: Run the Setup Assistant from the computer that is directly connected to the Router from 1.1 Step 1. Note for Windows Users: If the Setup Assistant does not start up automatically, select your CD-ROM drive from “My Computer” and double-click on the file named “SetupAssistant” to start the Setup Assistant. G Wireless Modem Router 14 Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.1 Select Country 2.2 Confirmation Screen Select your country from the drop-down box. Click “Begin” to continue. Verify that you have completed all QIG steps by checking the box to the right of the arrow. Click “Next” to continue. G Wireless Modem Router 15 Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.3 Progress Screen 2.4 Checking Settings Setup Assistant will show you a progress screen each time a step in the setup has been completed. The Setup Assistant will now examine your computer’s network settings and gather information needed to complete the Router’s connection to the Internet. G Wireless Modem Router 16 Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.5 Verifying Hardware Connections 2.6 Naming your Wireless Network The Setup Assistant will now verify your hardware connection. The Setup Assistant will display the default wireless network name or Service Set Identifier (SSID). This is the name of your wireless network to which your computers or devices with wireless network adapters will connect. You can either use the default or change it to something unique. Write down this name for future reference. Click “Next” to continue. G Wireless Modem Router 17 Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.7 Requesting Internet Account Info (if needed) 2.8 Configuring the Router If your Internet account requires a login and password, you will be prompted with a screen similar to the illustration below. Select your country or ISP from the drop-down boxes. The Setup Assistant will now configure your Router by sending data to the Router and restarting it. Wait for the on-screen instructions. G Wireless Modem Router Note: Do not disconnect any cable or power off the Router while the Router is rebooting. Doing so will render your Router inoperable. 18 Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 2.9 Checking Internet Connection We are almost done. The Setup Assistant will now check your connection to the Internet. G Wireless Modem Router 19 6 7 8 9 10 Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Congratulations Troubleshooting You have finished installing your new Belkin Router. You will see the Congratulations screen when your Router can connect to the Internet. You can begin surfing by opening your browser and going to any website. If the Setup Assistant is not able to connect to the Internet, you will see the following screen. Follow the on-screen instructions to go through the troubleshooting steps. You can use the Setup Assistant to set up your other wired and wireless computers to connect to the Internet by clicking “Next”. If you decide to add computers to your Router later, select “Exit the Assistant” and then click “Next”. G Wireless Modem Router 20 Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.10 Optional: Assistance Connecting Other Computers Once you have verified that your other wired and wireless computers are properly connected, your network is set up and working. You can now surf the Internet. Click “Next” to take you back to the main menu. This optional step will help you to connect additional wired and wireless computers to your network. Follow the on-screen instructions. G Wireless Modem Router 21 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Understanding the Web-Based User Interface The home page shows you a quick view of the Router’s status and settings. All advanced setup pages can be reached from this page. (2) (3) (4) Using Web-Based Manager Once your host PC is properly configured, start your web browser and type the private IP address of the Router into the URL field: “192.168.2.1” and then click “Enter”. (5) (10) (1) (6) (9) (7) (8) G Wireless Modem Router 22 Manually Configuring your Router Table of Contents 1. sections 1 2 3 4 Quick-Navigation Links Home Button 5. 8 9 10 Internet Status Indicator This indicator is visible in all pages of the Router, showing the connection status of the Router. When the indicator says “connection OK” in GREEN, the Router is connected to the Internet. When the Router is not connected to the Internet, the indicator will read “no connection” in RED. The indicator is automatically updated when you make changes to the settings of the Router. Help Button The “Help” button gives you access to the Router’s help pages. Help is also available on many pages by clicking “more info” next to certain sections of each page. G Wireless Modem Router 7 This button enables you to log in and out of the Router with the press of one button. When you are logged into the Router, this button will change to read “Logout”. Logging into the Router will take you to a separate login page where you will need to enter a password. When you are logged into the Router, you can make changes to the settings. When you are finished making changes, you can log out of the Router by clicking the “Logout” button. For more information about logging into the Router, see the section called “Logging into the Router”. The “Home” button is available in every page of the UI. Pressing this button will take you back to the home page. 3. 6 4. Login/Logout Button You can go directly to any of the Router’s UI pages by clicking directly on these links. The links are divided into logical categories and grouped by tabs to make finding a particular setting easier to find. Clicking on the header of each tab will show you a short description of the tab’s function. 2. 5 23 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 6. LAN Settings 9. Version Info Shows you the settings of the Local Area Network (LAN) side of the Router. Changes can be made to the settings by clicking the “LAN” “Quick Navigation” link on the left side of the screen. Shows the firmware version, boot-code version, hardware version, and serial number of the Router. 10. Page Name 7. Features The page you are on can be identified by this name. This manual will sometimes refer to pages by name. For instance, “LAN > LAN Settings” refers to the “LAN Settings” page. Shows the status of the Router’s NAT, firewall, and wireless features. Changes can be made to the settings by clicking on any one of the links or by clicking the “Quick Navigation” links on the left side of the screen. 8. Internet Settings Shows the settings of the Internet/WAN side of the Router that connects to the Internet. Changes to any of these settings can be made by clicking on the “Internet/WAN” “Quick Navigation” link on the left side of the screen. G Wireless Modem Router 24 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 Changing LAN Settings All settings for the internal LAN setup of the Router can be viewed and changed here. LAN Settings Clicking on the header of the LAN tab (A) will take you to the LAN tab’s header page. A quick description of the functions can be found here. To view the settings or make changes to any of the LAN settings, click on “LAN Settings” (B) or to view the list of connected computers, click on “DHCP Client List” (C). G Wireless Modem Router (B) (A) (C) 25 7 8 9 10 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 IP Address IP Pool The “IP address” is the internal IP address of the Router. The default IP address is “192.168.2.1”. To access the advanced setup interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply Changes”. The IP address you choose should be a non-routable IP. Examples of a non-routable IP are: The range of IP addresses set aside for dynamic assignment to the computers on your network. If you want to change this number, you can do so by entering a new starting and ending IP address and clicking on “Apply Changes”. The starting IP address must be lower in number than the ending IP address. 192.168.x.x (where x is anything between 0 and 255) 10.x.x.x (where x is anything between 0 and 255) Lease Time The length of time the DHCP server will reserve the IP address for each computer. We recommend that you leave the lease time set to “Forever”. The default setting is “Forever”, meaning that any time a computer is assigned an IP address by the DHCP server, the IP address will not change for that particular computer. Setting lease times for shorter intervals such as one day or one hour frees IP addresses after the specified period of time. This also means that a particular computer’s IP address may change over time. If you have set any of the other advanced features of the Router such as DMZ or client IP filters, these are dependent on the IP address. For this reason, you will not want the IP address to change. Subnet Mask There is no need to change the subnet mask. This is a unique, advanced feature of your Belkin Router. DHCP Server The DHCP server function makes setting up a network very easy by assigning IP addresses to each computer on the network automatically. The default setting is “On”. The DHCP server can be turned OFF if necessary; however, in order to do so, you must manually set a static IP address for each computer on your network. To turn off the DHCP server, select “Off” and click “Apply Changes”. G Wireless Modem Router Local Domain Name You can set a local domain name (network name) for your network. There is no need to change this setting unless you have a specific advanced need to do so. You can name the network anything you want such as “MY NETWORK”. 26 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 DHCP Client List You can view a list of the computers, which are connected to your network. You are able to view the IP address of the computer, the host name (name of the computer in your network), and the MAC address of the computer’s network interface card (NIC). Pressing the “Refresh” button will update the list. If there have been any changes, the list will be updated. Internet WAN The “Internet WAN” tab is where you will set up your Router to connect to your Internet Service Provider (ISP). The Router is capable of connecting to virtually any ADSL service provider’s system provided you have correctly configured the Router’s settings for your ISP’s connection type. Your connection settings are provided to you by your ISP. To configure the Router with the settings that your ISP gave you, click “Connection Type” (1) on the left side of the screen. Select the connection type you use. If your ISP gave you DNS settings, clicking “DNS” (2) allows you to enter DNS address entries for ISPs that require specific settings. When you have finished making settings, the “Internet Status” indicator will read “Connected” if your Router is set up properly. Connection Type From the “Connection Type” page, you can select one of these five connection types based on the instructions provided by your ISP: Note: If you are not sure which connection type to select, please contact your ISP. PPPoE PPPoA Select the type of connection you use by clicking the radio button next to your connection type and then clicking “Next”. Dynamic IP (1483 Bridged) Static IP (IPoA) Modem Only (Disable Internet Sharing) G Wireless Modem Router 27 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setting your ISP Connection Type to PPPoE or PPPoA PPPoE (Point-to-Point Protocol over Ethernet) is the standard method of connecting networked devices. It requires a user name and password to access the network of your ISP for connecting to the Internet. PPPoA (PPP over A™ ) is similar to PPPoE, but is mostly implemented in the UK. Select PPPoE or PPPoA and click “Next”. Then, enter the information provided by your ISP, and click “Apply Changes” to activate your settings. 1. User Name – Enter the user name. (Assigned by your ISP). 2. Password – Enter your password. (Assigned by your ISP). 3. Retype Password – Confirm the password. (Assigned by your ISP). 6. Encapsulation – Select your encapsulation type (supplied by your ISP) to specify how to handle multiple protocols at the A™ transport layer. VC-MUX: PPPoA Virtual Circuit Multiplexer (null encapsulation) allows only one protocol running per virtual circuit with fewer overheads. LLC: PPPoA Logical Link Control allows multiple protocols running over one virtual circuit (more overhead). 7. Dial on Demand – By selecting “Dial on Demand”, your Router will automatically connect to the Internet when a user opens up a web browser. 4. IP Assigned by ISP – Leave “Yes” if your ISP automatically assigns an IP address. If your ISP assigned a fixed IP address, select “No” and enter assigned values. 8. Idle Time (Minutes) – Enter the maximum idle time for the Internet connection. After this time has been exceeded, the connection will be terminated. 5. VPI/VCI – Enter your Virtual Path Identifier (VPI) and Virtual Circuit Identifier (VCI) parameter here. (Assigned by your ISP). 9. MTU – The MTU setting should never be changed unless your ISP requires a specific MTU setting. Making changes to the MTU can cause problems with your Internet connection, including disconnection from the Internet, slow Internet access, and problems with Internet applications working properly. G Wireless Modem Router 28 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setting your Connection Type to Dynamic IP (1483 Bridged) Setting your ISP Connection Type to Static IP (IPoA) This connection method bridges your network and ISP’s network together. The Router will obtain an IP address automatically from your ISP’s DHCP server. This connection type is also called “Classical IP over A™ ” or “CLIP”, which your ISP provides a fixed IP for your Router to connect to the Internet. 1. IP Assigned by ISP – Leave “Yes” if your ISP automatically assigns an IP address. If your ISP assigned a fixed IP address, select “No” and enter assigned values. 1. IP Address – Enter an IP address assigned by your ISP for the Router WAN interface. 2. Subnet Mask – Enter a subnet mask assigned by your ISP. 2. VPI/VCI – Enter your VPI and VCI parameter here. These identifiers are assigned by your ISP. 3. Default Gateway – Enter a default gateway IP address. If the Router cannot find the destination address within its local network, it will forward the packets to the default gateway assigned by your ISP. 3. Encapsulation – Select LLC or VC MUX your ISP uses. 4. VPI/VCI – Enter your VPI and VCI parameter here. These identifiers are assigned by your ISP. 5. Encapsulation – Select LLC or VC MUX (assigned by your ISP). G Wireless Modem Router 29 Manually Configuring your Router Table of Contents sections 1 2 3 4 Setting your Connection Type to Modem Only (Disable Internet Sharing) 5 6 7 8 9 10 DNS (Domain Name Server) Settings A “Domain Name Server” is a server located on the Internet that translates Universal Resource Links (URLs) like “www.belkin.com” to IP addresses. Many ISPs do not require you to enter this information into the Router. The “Automatic from ISP” box (1) should be checked if your ISP did not give you a specific DNS address. If you are using a static IP connection type, then you may need to enter a specific DNS address and secondary DNS address for your connection to work properly. If your connection type is dynamic or PPPoE, it is likely that you do not have to enter a DNS address. In this mode, the Router simply acts as a bridge passing packets across the DSL port. It requires additional software to be installed on your computers in order to access the Internet. 1. VPI/VCI – Enter your VPI and VCI parameter here. (Assigned by your ISP). 2. Encapsulation – Select LLC or VC MUX. (Assigned by your ISP). Leave the “Automatic from ISP” box checked. To enter the DNS address settings, uncheck the “Automatic from ISP” box and enter your DNS entries in the spaces provided. Click “Apply Changes” (2) to save the settings. (1) (2) G Wireless Modem Router 30 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Using DDNS (Dynamic DNS) Setting up the Router’s Dynamic DNS Update Client The DDNS service allows you to alias a dynamic IP address to a static host name in any of the many domains DynDNS.org offers, allowing your network computers to be more easily accessed from various locations on the Internet. DynDNS.org provides this service, for up to five host names, free to the Internet community. TZO.com is another alternative to DynDNS.org. DDNS service is ideal for a home website, file server, or to make it easy to access your home PC and stored files while you’re at work. Using the service can ensure that your host name always points to your IP address, no matter how often your ISP changes it. When your IP address changes, your friends and associates can always locate you by visiting yourname.dyndns.org instead! To register free for your Dynamic DNS host name, please visit http://www.dyndns.org. You must register with DynDNS.org’s free update service before using this feature. Once you have your registration, follow the directions below. 1. Enter your DynDNS.org user name in the “Account / E-mail” field (1). 2. Enter your DynDNS.org password in the “Password / Key” field (2). 3. Enter the DynDNS.org domain name you set up with DynDNS.org in the “Domain Name” field (3). 4. Click “Apply Changes” to update your IP address. Whenever your IP address assigned by your ISP changes, the Router will automatically update DynDNS.org’s servers with your new IP address. You can also do this manually by clicking the “Apply Changes” button (4). (1) (2) (3) (4) G Wireless Modem Router 31 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Wireless The “Wireless” tab lets you make changes to the wireless network settings. From this tab, you can make changes to the wireless network name (SSID), operating channel, and encryption security settings. Channel and SSID 1. Changing the Wireless Network Name (SSID) 2. To identify your wireless network, a name called the SSID (Service Set Identifier) is used. You can change this to anything you want to or you can leave it unchanged. If there are other wireless networks operating in your area, you will want to make sure that your SSID is unique (does not match that of another wireless network in the area). To change the SSID, type in the SSID that you want to use in the SSID field and click “Apply Changes”. The change is immediate. If you make a change to the SSID, your wireless-equipped computers may also need to be reconfigured to connect to your new network name. Refer to the documentation of your wireless network adapter for information on making this change. G Wireless Modem Router Using the ESSID Broadcast Feature For security purposes, you can choose not to broadcast your network’s SSID. Doing so will keep your network name hidden from computers that are scanning for the presence of wireless networks. To turn off the broadcast of the SSID, select “DISABLE” and then click “Apply Changes”. The change is immediate. Each computer now needs to be set to connect to your specific SSID; an SSID of “ANY” will no longer be accepted. Refer to the documentation of your wireless network adapter for information on making this change. Note: This advanced feature should be employed by advanced users only. 32 Manually Configuring your Router Table of Contents 3. sections 1 2 3 4 4. Using the Wireless Mode Switch 6 7 8 9 10 Changing the Wireless Channel There are a number of operating channels from which to choose. In the United States, there are 11 channels. In the United Kingdom and most of Europe, there are 13 channels. In a small number of other countries, there are other channel requirements. Your Router is configured to operate on the proper channels in which the country you reside. The default is “Auto”. The channel can be changed if needed. If there are other wireless networks operating in your area, your network should be set to operate on a channel that is different than the other wireless networks. For best performance, use a channel that is at least five channels away from the other wireless network. For instance, if another network is operating on channel 11, then set your network to channel 6 or below. To change the channel, select the channel from the drop-down list. Click “Apply Changes”. The change is immediate. Your Router can operate in three different wireless modes: “Mixed (11b+11g)”, “11g Only”, and “11b Only”. The different modes are explained below. Mixed (11b+11g) Mode In this mode, the Router is compatible with 802.11b and 802.11g wireless clients simultaneously. This is the factory default mode and ensures successful operation with all devices compatible with Wi-Fi® . If you have a mix of 802.11b and 802.11g clients in your network, we recommend that you keep the default setting. This setting should only be changed if you have a specific reason to do so. 11g-Only Mode 802.11g-Only mode works with 802.11g clients only. This mode is recommended only if you want to prevent 802.11b clients from accessing your network. To switch modes, select the desired mode from the “Wireless Mode” drop-down box. Then, click “Apply Changes”. 11b-Only Mode We recommend you DO NOT use this mode unless you have a very specific reason to do so. This mode exists only to solve unique problems that may occur with some 802.11b client adapters and is NOT necessary for interoperability of 802.11g and 802.11b standards. G Wireless Modem Router 5 33 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Encryption/Security Securing your Wi-Fi Network Here are a few different ways you can maximize the security of your wireless network and protect your data from prying eyes and ears. This section is intended for the home, home-office, and small-office user. At the time of this User Manual’s publication, there are four encryption methods available. G Wireless Modem Router Name 64-Bit Wired Equivalent Privacy 128-Bit Wired Equivalent Privacy Wi-Fi Protected Access-TKIP Wi-Fi Protected Access 2 Acronym 64-bit WEP 128-bit WEP WPA-TKIP/AES (or just WPA) WPA2-AES (or just WPA2) Security Good Better Best Best Features Static keys Static keys Dynamic key encryption and mutual authentication Dynamic key encryption and mutual authentication Encryption keys based on RC4 algorithm (typically 40-bit keys) More secure than 64-bit WEP using a key length of 104 bits plus 24 additional bits of systemgenerated data TKIP (Temporal Key Integrity Protocol) added so that keys are rotated and encryption is strengthened AES (Advanced Encryption Standard) does not cause any throughput loss 34 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Wired Equivalent Privacy (WEP) WEP is a common protocol that adds security to all wireless products that are compliant with Wi-Fi. WEP was designed to give wireless networks the equivalent level of privacy protection as a comparable wired network. 64-Bit WEP Encryption Keys 64-bit WEP was first introduced with 64-bit encryption, which includes a key length of 40 bits plus 24 additional bits of system-generated data (64 bits total). Some hardware manufacturers refer to 64-bit as 40-bit encryption. Shortly after the technology was introduced, researchers found that 64-bit encryption was too easy to decode. After selecting either the “64-bit” or “128-bit WEP” encryption mode, it is critical that you generate an encryption key. If the encryption key is not consistent throughout the entire wireless network, your wireless networking devices will be unable to communicate with one another on your network and you will not be able to successfully communicate within your network. You can enter your key by typing in the hex key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a key. A hex (hexadecimal) key is a mixture of numbers and letters from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys. For 128-bit WEP, you need to enter 26 hex keys. 128-Bit WEP As a result of 64-bit WEP’s potential security weaknesses, a more secure method of 128-bit encryption was developed. 128-bit encryption includes a key length of 104 bits plus 24 additional bits of systemgenerated data (128 bits total). Some hardware manufacturers refer to 128-bit as 104-bit encryption. Most of the new wireless equipment in the market today supports both 64-bit and 128-bit WEP encryption, but you might have older equipment that only supports 64-bit WEP. All Belkin wireless products will support both 64-bit and 128-bit WEP. G Wireless Modem Router For instance: AF 0F 4B C3 D4 = 64-bit WEP key C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key The WEP passphrase is NOT the same as a WEP key. Your wireless card uses this passphrase to generate your WEP keys, but different hardware manufacturers might have different methods for generating the keys. If you have equipment from multiple vendors in your network, you can use the hex WEP key from your Router or access point and enter it manually into the hex WEP key table in your wireless card’s configuration screen. 35 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Wi-Fi Protected Access (WPA) WPA2 WPA is a new Wi-Fi standard that was designed to improve upon the security features of WEP. To use WPA security, the drivers and software of your wireless equipment must be upgraded to support WPA. These updates will be found on the wireless vendors’ websites. There are two types of WPA security: WPA-PSK (no server) and WPA (with 802.1x radius server). The Router features WPA2, which is the second generation of the WPA-based 802.11i standard. It offers a higher level of wireless security by combining advanced network authentication and stronger AES encryption methods. WPA2 Requirements WPA-PSK (no server) This method uses what is known as a “pre-shared key” as the network key. A network key is basically a password that is between eight and 63 characters long. It can be a combination of letters, numbers, or characters. Each client uses the same network key to access the network. Typically, this is the mode that will be used in a home environment. IMPORTANT: In order to use WPA2 security, all your computers and wireless client adapters must be upgraded with patches, drivers, and client utility software that support WPA2. At the time of this User Manual’s publication, a couple security patches are available, for free download, from Microsoft® . These patches work only with the Windows XP operating system. Other operating systems are not supported at this time. WPA (with 802.1x radius server) With this system, a radius server distributes the network key to the clients automatically. This is typically found in a business environment. G Wireless Modem Router 36 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Sharing the Same Network Keys For a Windows XP computer that does not have Service Pack 2 (SP2), a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access (KB 826942)” is available for free download at http:// www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=0 09D8425-CE2B-47A4-ABEC-274845DC9E91. Most Wi-Fi products ship with security turned off. So, once you have your network working, you need to activate WEP or WPA and make sure your wireless networking devices are sharing the same network key. For Windows XP computers with SP2, Microsoft has released a free download to update the wireless client components to support WPA2 (KB893357). The update can be downloaded from: http://www.microsoft. com/downloads/details.aspx?FamilyID=662bb74d-e7c1-48d6-95ee1459234f4483&DisplayLang=en. Using a Hexadecimal Key A hexadecimal key is a mixture of numbers and letters from A–F and 0–9. 64-bit keys are five 2-digit numbers. 128-bit keys are 13 2-digit numbers. For instance: IMPORTANT: You also need to ensure that all your wireless client cards and adapters support WPA2, and that you have downloaded and installed the latest driver. Most of the Belkin wireless cards have updated drivers available for download from the Belkin support site: www.belkin.com/networking. For a list of Belkin wireless products that support WPA/WPA2, please visit our website at www.belkin.com/networking. AF 0F 4B C3 D4 = 64-bit key C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key In the boxes below, make up your key by writing in two characters between A–F and 0–9 in each box. You will use this key to program the encryption settings on your Router and your wireless computers. Note to Mac users: Original Apple ® AirPort® products support 64-bit encryption only. Apple AirPort 2 products can support 64-bit or 128-bit encryption. Please check your product to see which version you are using. If you cannot configure your network with 128-bit encryption, try 64-bit encryption. G Wireless Modem Router 37 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 WEP Setup Changing the Wireless Security Settings 1. Select “WEP” from the drop-down menu. 2. Select “WEP Mode” of 64-bit or 128-bit. 3. After selecting your WEP mode, you can enter your key by typing in the hex key manually. Your Router is equipped with WPA/WPA2, the latest wireless security standard. It also supports the legacy security standard, WEP. By default, wireless security is disabled. To enable security, you must first determine which standard you want to use. To access the security settings, click “Security” on the “Wireless” tab. A hex (hexadecimal) key is a mixture of numbers and letters from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys. For 128-bit WEP, you need to enter 26 hex keys. For instance: AF 0F 4B C3 D4 = 64-bit key C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key 4. Click “Apply Changes” to finish. Encryption in the Router is now set. Each of your computers on your wireless network will now need to be configured with the same security settings. WARNING: If you are configuring the Wireless Router from a computer with a wireless client, you will need to ensure that security is turned ON for this wireless client. If this is not done, you will lose your wireless connection. G Wireless Modem Router 38 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 WPA Setup Setting WPA/WPA2-PSK (no server) Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this User Manual’s publication, a security patch download is available free from Microsoft. This patch works only with the Windows XP operating system. You also need to download the latest driver for your Belkin Wireless G Desktop or Notebook Card from the Belkin support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802.11g products. 1. From the “Allowed Client Type” drop-down menu, select “WPA/WPA2”. 2. For “Authentication”, select “Pre-shared Key” for typical home/ SOHO use. This setting will have to be identical on the clients that you set up. 3. Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. For example, your preshared key might be something like: “Smith family network key”. 4. Click “Apply Changes” to finish. You must now set all clients to match these settings. There are two types of WPA security: WPA-PSK (no server) and WPA (with radius server). WPA-PSK (no server) uses a so-called pre-shared key (PSK) as the security key. A pre-shared key is a password that is between eight and 63 characters long. It can be a combination of letters, numbers, and other characters. Each client uses the same key to access the network. Typically, this mode will be used in a home environment. WPA (with radius server) is a configuration wherein a radius server distributes the keys to the clients automatically. This is typically used in a business environment. WPA2 is the second generation of WPA, offering a more advanced encryption technique over WPA. G Wireless Modem Router 39 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Wireless Range Extension and Bridging What is a Wireless Bridge? PLEASE BE SURE TO FOLLOW THE STEPS BELOW CAREFULLY. A wireless bridge is actually an operation “mode” you can use to extend the range of your wireless network, or add an extension of your network in another area of your office or home without running cables. 1. Set your access point to the same channel as the Router. For more information on changing channels, see the “Wireless - Channel and SSID” section of this User Manual. 2. Find the access point’s MAC address on the bottom of the access point. There are two MAC addresses on the bottom label. You will need the MAC address named “WLAN MAC Address”. The MAC address starts with “0030BD” and is followed by six other numbers or letters (i.e., 0030BD-XXXXXX). Write the MAC address below. Go to the next step. 3. Place your secondary access point within range of your Router and near the area where you want to extend the range or add the network segment. Typically, indoor range should be between 100 and 200 feet. 4. Connect power to your access point. Make sure the access point is on and proceed to the next step. 5. From a computer already connected to your Router, access the Advanced Setup Utility by opening your browser. In the address bar, type in “192.168.2.1”. Do not type in “www” or “http://” before the number. Note: If you have changed your Router’s IP address, use that IP address. Note: We can make no guarantees that this feature will interoperate with hardware from other wireless manufacturers. Note: Please make sure to download the latest firmware version for the Router for optimal performance at: http://web.belkin.com/support. Adding Another Network Segment Wirelessly Connecting a network switch or hub to the Router’s RJ45 jack will allow a number of computers connected to the switch access to the rest of the network. Setting up a Bridge Between your Router and a Secondary Access Point Bridging your Belkin Router to a secondary access point requires that you access the Router’s Advanced Setup Utility and enter the MAC address of the access point in the appropriate area. There are also a few other requirements. G Wireless Modem Router 40 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6. You will see the Router’s user interface in the browser window. Click “Wireless Bridge” (2) on the left-hand side of the screen. You will see the following screen. 7. Check the box that says, “Enable ONLY specific Access Points to connect” (1). 8. In the field named “AP1” (3), type in the MAC address of your secondary access point. When you have typed in the address, click “Apply Changes”. (1) Bridging is now set up. (3) 9. 7 8 (2) Note: It may take up to a minute for the bridged connection to properly establish itself. In some cases, it may be necessary to restart the access point and the Router to initiate the bridge. G Wireless Modem Router 6 41 9 10 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Firewall Virtual Servers Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including: • IP Spoofing • Land Attack • Ping of Death (PoD) • Denial of Service (DoS) • IP with zero length • Smurf Attack • TCP Null Scan • SYN flood • UDP flooding • Tear Drop Attack • ICMP defect • RIP defect • Fragment flooding Virtual servers allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications, through your Router to your internal network. Since your internal computers are protected by a firewall, machines from the Internet cannot get to them because they cannot be “seen”. If you need to configure the virtual server function for a specific application, you will need to contact the application vendor to find out which port settings you need. You can manually input this port information into the Router. The firewall also masks common ports that are frequently used to attack networks. These ports appear to be “Stealth”, meaning that essentially they do not exist to a would-be hacker. You can turn the firewall function off if needed; however, it is recommended that you leave the firewall enabled. Disabling the firewall protection will not leave your network completely vulnerable to hacker attacks, but it is recommended that you leave the firewall enabled. G Wireless Modem Router 42 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Choosing an Application Manually Entering Settings into the Virtual Server Select your application from the drop-down list. Click “Add”. The settings will be transferred to the next available space in the screen. Click “Apply Changes” to save the setting for that application. To remove an application, select the number of the row that you want to remove, then click “Clear”. To manually enter settings, enter the IP address in the space provided for the internal (server) machine, the port(s) required to pass, the port type (TCP or UDP), and click “Apply Changes”. Each inbound port entry has two fields with five characters maximum per field that allows a start and end port range (e.g., [xxxxx]-[xxxxx]). For each entry, you can enter a single port value by filling in the two fields with the same value (e.g., [7500]-[7500]) or a wide range of ports (e.g., [7500]-[9000]). If you need multiple single-port values or a mixture of ranges and a single value, you must use multiple entries up to the maximum of 20 entries (e.g., 1. [7500]-[7500], 2. [8023]-[8023], 3. [9000]-[9000]). You can only pass one port per internal IP address. Opening ports in your firewall can pose a security risk. You can enable and disable settings very quickly. It is recommended that you disable the settings when you are not using a specific application. G Wireless Modem Router 43 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Client IP Filters Access Control The Router can be configured to restrict access to the Internet, email, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers. Access control allows users to define the outgoing traffic permitted or denied access through the WAN interface. The default is to permit all outgoing traffic. To configure restrictive access to your computers, do the following: 1. Click “Add PC” on the “Access Control” screen. 2. Define the appropriate settings for client PC services (as shown on the following screen). 3. G Wireless Modem Router 44 Click “OK” and then click “Apply Changes” to save your settings. Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 URL Blocking Schedule Rule To configure the URL-blocking feature, specify the websites (www. somesite.com) and or keywords you want to filter on your network. Click “Apply Changes” to activate the change. To complete this configuration, you will need to create or modify an access rule in the “Client IP filters” section. To modify an existing rule, click the “Edit” option next to the rule you want to modify. To create a new rule, click on the “Add PC” option. From the “Access Control > Add PC” section, check the option for “WWW with URL Blocking” in the “Client PC Service” table to filter out the websites and keywords specified. You may filter Internet access for local clients based on rules. Each access control rule may be activated at a scheduled time. Define the schedule on the “Schedule Rule”, and apply the rule on the “Access Control” page. G Wireless Modem Router Follow these steps to add a schedule: 45 1. Click “Add Schedule Rule”. 2. You will see the following screen. 3. To configure the schedule rule, specify the name, comment, start time, and end time that you want to filter on your network. 4. Click “OK” and then “Apply Changes” to save your settings. 5. To complete this configuration, you will need to create or modify an access rule in the “Client IP filters” section. This activates the schedule for use in the “Access Control” page. Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setting MAC-Address Filtering The MAC-address filter is a powerful security feature that allows you to specify which computers are allowed on the network. Any computer attempting to access the network that is not specified in the filter list will be denied access. When you enable this feature, you must enter the MAC address of each client (computer) on your network to allow network access to each. The “Block” feature lets you turn on and off access to the network easily for any computer without having to add and remove the computer’s MAC address from the list. To enable this feature, select “Enable MAC Address Filtering” (1). Next, select the access rule as “Allow” or “Deny”. (1) (2) (3) Then, enter the MAC address of each computer on your network by selecting from the “DHCP Client List” drop-down box (2) and the ID to copy to (3) before clicking “Copy to”. As an alternative method, click in the space provided (4) and enter the MAC address of the computer you want to add to the list. Click “Apply Changes” to save the settings. (4) Note: You will not be able to delete the MAC address of the computer you are using to access the Router’s administrative functions (the computer you are using now). G Wireless Modem Router 46 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 DMZ (Demilitarized Zone) Blocking an ICMP Ping If you have a client PC that cannot run an Internet application properly from behind the firewall, you can open the client up to unrestricted 2-way Internet access. This may be necessary if the NAT feature is causing problems with an application such as a game or videoconferencing application. Use this feature on a temporary basis. The computer in the DMZ is not protected from hacker attacks. Computer hackers use what is known as “pinging” to find potential victims on the Internet. By pinging a specific IP address and receiving a response from the IP address, a hacker can determine that something of interest might be there. The Router can be set up so it will not respond to an ICMP ping from the outside. This heightens the level of security of your Router. To put a computer in the DMZ, enter the last digits of its IP address in the IP field and select “Enable”. Click “Apply Changes” for the change to take effect. If you are using multiple static WAN IP addresses, it is possible to select to which WAN IP address the DMZ host will be directed. Type in the WAN IP address to which you wish the DMZ host to direct, enter the last two digits of the IP address of the DMZ host computer, select “Enable”, and click “Apply Changes”. To turn off the ping response, select “Block ICMP Ping” (1) and click “Apply Changes”. The Router will not respond to an ICMP ping. G Wireless Modem Router 47 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Utilities The “Utilities” screen lets you manage different parameters of the Router and perform certain administrative functions. Restart Router Restore Factory Defaults At times it may be necessary to restart or reboot the Router if it begins working improperly. Restarting or rebooting the Router will NOT delete any of your configuration settings. Using this option will restore all of the settings in the Router to the factory (default) settings. It is recommended that you back up your settings before you restore all of the defaults. Restarting the Router to Restore Normal Operation 1. Click the “Restart Router” button. 2. The following message will appear. Click “OK” to restart your Router. G Wireless Modem Router 48 1. Click the “Restore Defaults” button. 2. The following message will appear. Click “OK” to restore factory defaults. Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Saving/Backing up Current Settings You can save your current configuration by using this feature. Saving your configuration will allow you to restore it later if your settings are lost or changed. It is recommended that you back up your current configuration before performing a firmware update. 1. 2. Click “Save”. A window called “File Download” will open. Click “Save”. G Wireless Modem Router 49 A window will open that allows you to select the location in which to save the configuration file. Select a location. There are no restrictions on the file name; however, be sure to name the file so you can locate it yourself later. When you have selected the location and entered the file name, click “Save”. Manually Configuring your Router Table of Contents 3. sections 1 2 3 4 6 7 8 9 10 Restore Previous Settings When the save is complete, you will see the window below. Click “Close”. The configuration is now saved. G Wireless Modem Router 5 This option will allow you to restore a previously saved configuration. 50 1. Click “Browse”. A window will open that allows you to select the location of the configuration file. Locate the configuration file, “config.bin”, and double-click on it. 2. Then, click “Open”. Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Updating Firmware Checking for a New Version of Firmware From time to time, Belkin may release new versions of the Router’s firmware. Firmware updates contain feature improvements and fixes to problems that may have existed. When Belkin releases new firmware, you can download the firmware from the Belkin website and update your Router’s firmware to the latest version. The “Check Firmware” (1) button allows you to instantly check for a new version of firmware. When you click the button, a new browser window will appear informing you that either no new firmware is available or that there is a new version available. If a new version is available, you will have the option to download it. (1) (2) G Wireless Modem Router 51 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Downloading a New Version of Firmware If you click the “Check Firmware” button and a new version of firmware is available, you will see a screen similar to the one below. 1. To download the new version of firmware, click “Download”. 2. A window will open that allows you to select the location where you want to save the firmware file. Select a location. You can name the file anything you want, or use the default name. Be sure to locate the file in a place where you can locate it yourself later. When you have selected the location, click “Save”. G Wireless Modem Router 3. 52 When the save is complete, you will see the following window. Click “Close”. The download of the firmware is complete. To update the firmware, follow the next steps in “Updating the Router’s Firmware”. Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Updating the Router’s Firmware 1. In the “Firmware Update” page, click “Browse” (2). A window will open that allows you to select the location of the firmware update file. 2. Browse to the firmware file you downloaded. Select the file by double-clicking on the file name. 3. The “Update Firmware” box will now display the location and name of the firmware file you just selected. Click “Update”. 4. You will be asked if you are sure you want to continue. Click “OK”. 5. You will see one more message. This message tells you that the Router may not respond for as long as one minute as the firmware is loaded into the Router and the Router is rebooted. Click “OK”. A 60-second countdown will appear on the screen. When the countdown reaches zero, the Router firmware update will be complete. The Router home page should appear automatically. If not, type in the Router’s address (default = 192.168.2.1) into the navigation bar of your browser. G Wireless Modem Router 53 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 System Settings Setting the Time and Time Zone The “System Settings” page is where you can enter a new administrator password, set the time zone, enable remote management, and turn on and off the UPnP function of the Router. The Router keeps time by connecting to a Simple Network Time Protocol (SNTP) server. This allows the Router to synchronize the system clock to the global Internet. The synchronized clock in the Router is used to record the security log and control client filtering. Select the time zone in which you reside. If you reside in an area that observes daylight saving time, then place a check mark in the box next to “Daylight Savings”. The system clock may not update immediately. Allow at least 15 minutes for the Router to contact the time servers on the Internet and get a response. You cannot set the clock yourself. You now have the option to select a primary and a backup NTP server to keep your Router’s clock synchronized with different NTP time servers on the Internet. Select your desired NTP server from the drop-down boxes, or simply keep it as is. Setting or Changing the Administrator Password The Router ships with NO password entered. If you wish to add a password for greater security, you can set a password here. Write down your password and keep it in a safe place, as you will need it if you need to log in to the Router in the future. It is also recommended that you set a password if you plan to use the remote-management feature of your Router. Changing the Login Time-Out Setting The login time-out option allows you to set the period of time that you can be logged into the Router’s advanced setup interface. The timer starts when there has been no activity. For example, you have made some changes in the advanced setup interface, then left your computer alone without clicking “Logout”. Assuming the time-out is set to 10 minutes, then 10 minutes after you leave, the login session will expire. You will have to log in to the Router again to make any more changes. The login time-out option is for security purposes and the default is set to 10 minutes. Note: Only one computer can be logged in to the Router’s advanced setup interface at one time. G Wireless Modem Router 54 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Enabling Remote Management Before you enable this advanced feature of your Belkin Router, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote management allows you to make changes to your Router’s settings from anywhere on the Internet. Before you enable this function, it is STRONGLY RECOMMENDED that you set your administrator password. Leaving the password empty will potentially open your Router to intrusion. The remote-access port defaults to port 8080. You can choose a different port by entering a new port number in the “remote port” field. Click on the “Apply Changes” button to save your settings. There are two methods of remotely managing the Router. The first is to allow access to the Router from anywhere on the Internet by selecting, “Any IP address can remotely manage the Router”. By typing in your WAN IP address from any computer on the Internet, you will be presented with a login screen where you need to type in the password of your Router. The second method is to allow a specific IP address only to remotely manage the Router. This is more secure, but less convenient. To use this method, enter the IP address from which you know you will be accessing the Router in the space provided and select, “Only this IP address can remotely manage the Router”. G Wireless Modem Router 55 Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Enabling/Disabling Network Address Translation (NAT) Enabling/Disabling Auto Firmware Update Note: This advanced feature should be employed by advanced users only. Before enabling this function, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. NAT is the method by which the Router shares the single IP address assigned by your ISP with the other computers on your network. This function should only be used if your ISP assigns you multiple IP addresses or you need NAT disabled for an advanced system configuration. If you have a single IP address and you turn off NAT, the computers on your network will not be able to access the Internet. Other problems may also occur. Turning off NAT will disable your firewall functions. This innovation provides the Router with the built-in capability to automatically check for a new version of firmware and alert you that the new firmware is available. When you log into the Router’s WebBased Advanced User Interface, the Router will perform a check to see if new firmware is available. If so, you will be notified. You can choose to download the new version or ignore it. The Router ships with this feature disabled. If you want to disable it, select “Enable” and click “Apply Changes”. Enabling/Disabling Universal Plug-and-Play (UPnP) UPnP is yet another advanced feature offered by your Belkin Router. It is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant. Some applications require the Router’s firewall to be configured in a specific way to operate properly. This usually requires opening TCP and UDP ports, and in some instances, setting trigger ports. An application that is UPnP-compliant has the ability to communicate with the Router, basically “telling” the Router which way it needs the firewall configured. The Router ships with the UPnP feature disabled. If you are using any applications that are UPnP-compliant, and wish to take advantage of the UPnP features, you can enable the UPnP feature. Simply select “Enable” in the “UPnP Enabling” section of the “Utilities” page. Click “Apply Changes” to save the change. G Wireless Modem Router 56 Manually Configuring Network Adapters Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setting up your Computers In order for your computer to properly communicate with your Router, you will need to change your computer’s “TCP/IP/Ethernet” settings to “Obtain an IP address automatically/Using DHCP”. This is normally the default setting in most home computers. You can set up the computer that is connected to the ADSL modem FIRST using these steps. You can also use these steps to add computers to your Router after the Router has been set up to connect to the Internet. Windows XP, 2000, or NT 1. Click “Start”, “Settings”, then “Control Panel”. 2. Double-click on the “Network and dial-up connections” icon (Windows 2000) or the “Network” icon (Windows XP). 3. Right-click on the “Local Area Connection” associated with your network adapter and select “Properties” from the drop-down menu. 4. In the “Local Area Connection Properties” window, click “Internet Protocol (TCP/IP)” and click the “Properties” button. The following screen will appear: G Wireless Modem Router 57 5. If “Use the following IP address” (2) is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router. 6. If not already selected, select “Obtain an IP address automatically” (1) and “Obtain DNS server address automatically” (3). Click “OK”. Your network adapter(s) are now configured for use with the Router. Manually Configuring Network Adapters Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Windows 98SE or Me 1. Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. 2. Select “TCP/IP -> settings” for your installed network adapter. You will see the following window. G Wireless Modem Router (1) (2) 3. If “Specify an IP address” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router. 4. Write down the IP address and subnet mask from the “IP Address” tab (3). 5. Click the “Gateway” tab (2). Write down the gateway address in the chart. 6. Click the “DNS Configuration” tab (1). Write down the DNS address(es) in the chart. 7. If not already selected, select “Obtain an IP address automatically” on the “IP Address” tab. Click “OK”. Restart the computer. When the computer restarts, your network adapter(s) are now configured for use with the Router. Set up the computer that is connected to the cable or DSL modem by FIRST using these steps. You can also use these steps to add computers to your Router after the Router has been set up to connect to the Internet. (3) 58 Manually Configuring Network Adapters Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Mac OS up to 9.x In order for your computer to properly communicate with your Router, you will need to change your Mac computer’s TCP/IP settings to DHCP. 1. Pull down the Apple menu. Select “Control Panels” and select “TCP/IP”. 2. You will see the TCP/IP control panel. Select “Ethernet Built-In” or “Ethernet” in the “Connect via:” drop-down menu (1). 4. If not already set, at “Configure:”, choose “Using DHCP Server”. This will tell the computer to obtain an IP address from the Router. 5. Close the window. If you made any changes, the following window will appear. Click “Save”. (1) (2) 3. Next to “Configure” (2), if “Manually” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router. Restart the computer. When the computer restarts, your network settings are now configured for use with the Router. G Wireless Modem Router 59 Manually Configuring Network Adapters Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Mac OS X 3. 1. Click on the “System Preferences” icon. 2. Select “Network” (1) from the “System Preferences” menu. Select “Built-in Ethernet” (2) next to “Show” in the “Network” menu. (3) (2) (5) (4) (1) G Wireless Modem Router 60 Manually Configuring Network Adapters Table of Contents 4. sections 1 2 3 4 Select the “TCP/IP” tab (3). Next to “Configure” (4), you should see “Manually” or “Using DHCP”. If you do not, check the PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT selected. If it is, you will need to configure your Router for a PPPoE connection type using your user name and password. 5 6 7 8 9 10 5. If “Manually” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router. 6. If not already selected, select “Using DHCP” next to “Configure” (4), then click “Apply Now”. Your network adapter(s) are now configured for use with the Router. G Wireless Modem Router 61 Recommended Web Browser Settings Table of Contents sections 1 2 3 4 5 6 7 8 9 In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the Web-Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section. Microsoft Internet Explorer 4.0 or Higher 1. 2. Start your web browser. Select “Tools” then “Internet Options”. In the “Internet Options” screen, there are three selections: “Never dial a connection”, “Dial whenever a network connection is not present”, and “Always dial my default connection”. If you can make a selection, select, “Never dial a connection”. If you cannot make a selection, go to the next step. G Wireless Modem Router 62 3. Under the “Internet Options” screen, click on “Connections” and select “LAN Settings…”. 4. Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then, click “OK” again in the “Internet Options” page. 10 Recommended Web Browser Settings Table of Contents sections 1 2 3 4 Netscape® Navigator ® 4.0 or Higher 1. Start Netscape. Click on “Edit”, then “Preferences”. 2. In the “Preferences” window, click on “Advanced”, then select “Proxies”. In the “Proxies” window, select “Direct connection to the Internet”. G Wireless Modem Router 63 5 6 7 8 9 10 Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 Problem: Problem: The ADSL LED is not on. My connection type is static IP address. I cannot connect to the Internet. Solution: 1. Check the connection between the Router and ADSL line. Make sure the cable from the ADSL line is connected to the port on the Router labeled “DSL Line”. 2. Make sure the Router has power. The panel should be illuminated. 10 Solution: Since your connection type is static IP address, your ISP must assign you the IP address, subnet mask, and gateway address. Instead of using the Wizard, go to “Connection Type”, and then select your connection type. Click “Next”, select “Static IP”, and enter your IP address, subnet mask, and default gateway information. Power LED on the front Problem: Problem: The Internet LED is not on. I’ve forgotten or lost my password. Solution: Solution: 1. Make sure the cable from the ADSL line is connected to the port on the Router labeled “DSL Line” and the ADSL LED is on. Press and hold the “Reset” button on the rear panel for at least six seconds to restore the factory defaults. 2. Make sure you have the correct VPI/VCI, user name, and password from your ISP provider. G Wireless Modem Router 64 Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: Problem: My wireless PC cannot connect to the Router. I can’t connect to the Internet wirelessly. Solution: Solution: 1. Make sure the wireless PC has the same SSID settings as the Router, and you have the same security settings on the clients such as WPA or WEP encryption. If you are unable to connect to the Internet from a wireless computer, please check the following items: 2. Make sure the distance between the Router and wireless PC are not too far away. Problem: The wireless network is often interrupted. 1. Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows: • The “Power” light should be on. • The “Connected” light should be on, and not blinking. • The “WAN” light should be either on or blinking. 2. Open your wireless utility software by clicking on the icon in the system tray at the bottom right-hand corner of the screen. If you’re using a Belkin Wireless Card, the tray icon should look like this (the icon may be red or green): 3. The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to. Solution: 1. Move your wireless PC closer to the Router to find a better signal. 2. There may also be interference, possibly caused by a microwave oven or 2.4GHz cordless phones. Change the location of the Router or use a different wireless channel. Does the name of your wireless network appear in the results? Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”. No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”. G Wireless Modem Router 65 Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: Problem: I can’t connect to the Internet wirelessly, but my network name is listed. I can’t connect to the Internet wirelessly, and my network name is not listed. Solution: Solution: If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly: 1. Click on the correct network name in the “Available Networks” list. If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the page entitled “Changing the Wireless Security Settings”. 2. Within a few seconds, the tray icon in the lower left-hand corner of your screen should turn green, indicating a successful connection to the network. If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps: 1. Temporarily move computer, if possible, five to 10 feet from the Router. Close the wireless utility, and re-open it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in Appendix B entitled “Important Factors for Placement and Setup”. 2. Using a computer that is connected to the Router via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page. If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support. G Wireless Modem Router 66 Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: My wireless network performance is inconsistent. Data transfer is sometimes slow. Signal strength is poor. Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection. Solution: Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the Router or Access Point. Limiting the wireless transmit rate - Limiting the wireless transmit rate can help improve the maximum wireless range, and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection. In the “Properties” dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment; note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual. In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet from the Router. Changing the wireless channel - Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the Router is shipped with is channel 11, you may choose from several other channels depending on your region; see the section entitled “Changing the Wireless Channel” on page 32 for instructions on how to choose other channels. G Wireless Modem Router 67 Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: How do I extend the range of my wireless network? Solution: Belkin recommends using one of the following products to extend wireless network coverage throughout large homes or offices: • • Wireless Access Point: A wireless access point can effectively double the coverage area of your wireless network. An access point is typically placed in the area not currently covered by your wireless router, and connected to the router using either an Ethernet cable, or through your home’s power lines using two powerline Ethernet adapters. For 802.11g (54g) wireless networks, Belkin offers a Wireless Range Extender/Access Point that can be connected wirelessly to a Belkin 802.11g Wireless Router, without requiring an Ethernet cable or powerline Ethernet adapters. These Belkin products are available at your local retailer, or can be ordered from Belkin directly. For network/range extension information, please visit: www.belkin.com/networking to find out more about: Wireless G Range Extender/Access Point (F5D7132) G Wireless Modem Router 68 Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Router or Belkin Access Point. Solution: 1. Log into your Wireless Router or Access Point. 6. 2. Open your web browser and type in the IP address of the Wireless Router or Access Point. (The Router default is 192.168.2.1, the 802.11g Access Point is 192.168.2.254.) Log into your Router by clicking on the “Login” button in the top right-hand corner of the screen. You will be asked to enter your password. If you never set a password, leave the password field blank and click “Submit”. WARNING: If you are configuring the Wireless Router or Access Point from a computer with a wireless client, you will need to ensure that security is turned on for this wireless client. If this is not done, you will lose your wireless connection. 3. Click the “Wireless” tab on the left of your screen. Select the “Encryption” or “Security” tab to get to the security settings page. 4. Select “128-bit WEP” from the drop-down menu. 5. After selecting your WEP encryption mode, you can type in your hex WEP key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a WEP key from the passphrase. Click “Apply Changes” to finish. You must now set all of your clients to match these settings. A hex (hexadecimal) key is a mixture of numbers and letters from A–F and 0–9. For 128-bit WEP, you need to enter 26 hex keys. Note to Mac users: Original Apple AirPort products support 64-bit encryption only. Apple AirPort 2 products can support 64-bit or 128-bit encryption. Please check your Apple AirPort product to see which version you are using. If you cannot configure your network with 128-bit encryption, try 64-bit encryption. For example: C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key G Wireless Modem Router Click “Apply Changes” to finish. Encryption in the Wireless Router is now set. Each of your computers on your wireless network will now need to be configured with the same security settings. 69 Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Wireless Card. Solution: The Wireless Card must use the same key as the Wireless Router or Access Point. For instance, if your Wireless Router or Access Point uses the key 00112233445566778899AABBCC, then the Wireless Card must be set to the exact same key. 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network” screen. 2. The “Advanced” button will allow you to view and configure more options of the card. 3. Once the “Advanced” button is clicked, the Belkin Wireless LAN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin Wireless Card. 4. Under the “Wireless Network Properties” tab, select a network name from the “Available networks” list and click the “Properties” button. 5. Under “Data Encryption” select “WEP”. 6. Ensure the check box “The key is provided for me automatically” at the bottom is unchecked. If you are using this computer to connect to a corporate network, please consult your network administrator if this box needs to be checked. G Wireless Modem Router 7. Type your WEP key in the “Network key” box. Important: A WEP key is a mixture of numbers and letters from A–F and 0–9. For 128-bit WEP, you need to enter 26 keys. This network key needs to match the key you assign to your Wireless Router or Access Point. For example: C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key 8. Click “OK”, and then “Apply” to save the settings. If you are NOT using a Belkin Wireless Card, please consult the manufacturer for that card’s user manual. 70 Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: Problem: Do Belkin products support WPA? I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a home network. Solution: Solution: Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this FAQ publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system. 1. From the “Security Mode” drop-down menu, select “WPA-PSK (no server)”. Download the patch here: 2. http://www.microsoft.com/downloads/details.aspx?FamilyID=009d8425ce2b-47a4-abec-274845dc9e91&displaylang=en For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up. 3. Enter your pre-shared key (PSK). This can be from eight to 63 characters and can be letters, numbers, or symbols or spaces. This same key must be used on all of the clients that you set up. For example, your PSK might be something like: “Smith family network key”. 4. Click “Apply Changes” to finish. You must now set all clients to match these settings. You also need to download the latest driver for your Belkin 802.11g Wireless Desktop Network Card or Notebook Network Card from the Belkin support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802.11g products. Download the latest driver at http://www.belkin.com/uk/support/tech/index.asp G Wireless Modem Router 71 Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a business. Solution: If your network uses a radius server to distribute keys to the clients, use this setting. This is typically used in a business environment. 1. From the “Security Mode” drop-down menu, select “WPA (with server)”. 2. For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up. 3. Enter the IP address of the radius server into the “Radius Server” fields. G Wireless Modem Router 72 4. Enter the radius key into the “Radius Key” field. 5. Enter the key interval. Key interval is how often the keys are distributed (in packets). 6. Click “Apply Changes” to finish. You must now set all clients to match these settings. Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Card for a home network. Solution: Clients must use the same key that the wireless router or access point uses. For instance if the key is “Smith Family Network Key” in the wireless router or access point, the clients must also use that same key. 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network” screen. 2. The “Advanced” button will allow you to view and configure more options of the Card. 3. Once the “Advanced” button is clicked, the Belkin Wireless LAN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin Wireless Card. 4. Under the “Wireless Network Properties” tab, select a network name from the “Available networks” list and click the “Properties” button. 5. Under “Network Authentication” select “WPA-PSK (no server). 6. Type your WPA key in the “Network key” box. Important: WPA-PSK is a mixture of numbers and letters from A–Z and 0–9. For WPA-PSK you can enter eight to 63 characters. This network key needs to match the key you assign to your wireless router or access point. 7. G Wireless Modem Router 73 Click “OK, then “Apply” to save the settings. Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Card for a business. I am having difficulty setting up Wi-Fi Protected Access (WPA) security and I am NOT using a Belkin Wireless Card for a home network. Solution: Solution: 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network” screen. 2. The “Advanced” button will allow you to view and configure more options of the Card. If you are not using a Belkin Wireless Desktop or Wireless Notebook Network Card that is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download. Download the patch from Microsoft by searching the knowledge base for Windows XP WPA. 3. Once the “Advanced” button is clicked, the Belkin Wireless LAN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin Wireless Card. 4. Under the “Wireless Network Properties” tab, select a network name from the “Available networks” list and click the “Properties” button. 5. Under “Network Authentication” select “WPA”. 6. In the “Authentication” tab, select the settings that are indicated by your network administrator. 7. Click “OK, then “Apply” to save the settings. G Wireless Modem Router Note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site. Supported Operating Systems: 74 • Windows XP Professional • Windows XP Home Edition Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Enabling WPA-PSK (no server) 1. Under Windows XP, click “Start > Control Panel > Network Connections”. 2. Right-clicking on the “Wireless Networks” tab will display the following screen. Ensure the “Use Windows to configure my wireless network settings” box is checked. 3. Under the “Wireless Networks” tab, click the “Configure” button. 4. For a home or small business user, select “WPA-PSK” under “Network Administration”. Select “TKIP” or “AES” under “Date Encryption”. This setting will have to be identical to the wireless router or access point that you set up. 6. Type in your encryption key in the “Network Key” box. Important: Enter your PSK. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. Note: Select WPA (with radius server) if you are using this computer to connect to a corporate network that supports an authentication server such as a radius server. Please consult your network administrator for further information. G Wireless Modem Router 5. 7. 75 Click “OK” to apply settings. Troubleshooting Table of Contents sections 1 2 3 4 Belkin Wireless Comparison Chart 6 7 8 9 Technical-Support Information Wireless Technology G Enhanced N MIMO N1 MIMO (802.11g) (1x1 draft 802.11n) (draft 802.11n with MIMO) (draft 802.11n with MIMO) Speed/Data Rate* Up to 54Mbps* Up to 150Mbps* Up to 300Mbps* Up to 300Mbps* Frequency Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Compatibility Compatible with 802.11b/g Compatible with 802.11b/g, draft 802.11n, and Belkin G+ MIMO Compatible with draft 802.11n** and 802.11b/g Compatible with draft 802.11n** and 802.11b/g Coverage* Up to 400 ft.* Up to 600 ft.* Up to 1,200 ft.* Up to 1,400 ft.* Advantage Common— widespread use for Internet sharing Better coverage and consistent speed and range Enhanced speed and coverage Leading edge— best coverage and throughput For latest software updates or if you have any further questions regarding installation of this product, please visit: http://www.belkin.com/uk/support/tech/index.asp *Distance and connection speeds will vary depending on your networking environment. **This Router is compatible with products based on the same version of the draft 802.11n specifications and may require a software upgrade for best results. G Wireless Modem Router 5 76 10 Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Appendix A: Glossary IP Address DNS The “IP address” is the internal IP address of the Router. To access the advanced setup interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply Changes”. The IP address you choose should be a non-routable IP. Examples of a non-routable IP are: DNS is an acronym for Domain Name Server. A Domain Name Server is a server located on the Internet that translates URLs (Universal Resource Links) like www.belkin.com to IP addresses. Many ISPs do not require you to enter this information into the Router. If you are using a static IP connection type, then you may need to enter a specific DNS address and secondary DNS address for your connection to work properly. If your connection type is Dynamic or PPPoE, it is likely that you do not have to enter a DNS address. 192.168.x.x (where x is anything between 0 and 255) 10.x.x.x (where x is anything between 0 and 255) Subnet Mask Some networks are far too large to allow all traffic to flood all its parts. These networks must be broken down into smaller, more manageable sections, called subnets. The subnet mask is the network address plus the information reserved for identifying the “subnetwork”. G Wireless Modem Router 77 Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 PPPoE PPPoA Most ADSL providers use PPPoE as the connection type. If you use an ADSL modem to connect to the Internet, your ISP may use PPPoE to log you into the service. Enter the PPPoA information in the provided spaces, and click “Next”. Click “Apply” to activate your settings. Your connection type is PPPoE if: 1. Your ISP gave you a user name and password which is required to connect to the Internet. 2. Your ISP gave you software such as WinPoET or Enternet300 that you use to connect to the Internet. 3. You have to double-click on a desktop icon other than your browser to get on the Internet. User name - Enter the user name. (Assigned by your ISP). 2. Password - Enter your password. (Assigned by your ISP). 3. Retype Password - Confirm the password. (Assigned by your ISP). 4. VPI/VCI - Enter your Virtual Path Identifier (VPI) and Virtual Circuit Identifier (VCI) parameter here. (Assigned by your ISP). Disconnect after X... This feature is used to automatically disconnect the Router from your ISP when there is no activity for a specified period of time. For instance, placing a check mark next to this option and entering “5” into the minute field will cause the Router to disconnect from the Internet after five minutes of no Internet activity. To set the Router to use PPPoE, type in your user name and password in the spaces provided. After you have typed in your information, click “Apply Changes”. After you apply the changes, the “Internet Status” indicator will read “connection OK” if your Router is set up properly. G Wireless Modem Router 1. This option should be used if you pay for your Internet service by the minute. 78 Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Channel and SSID Encryption To change the channel of operation of the Router, select the desired channel from the drop-down menu and select your channel. Click “Apply Changes” to save the setting. You can also change the SSID. The SSID is the equivalent to the wireless network’s name. You can make the SSID anything you want to. If there are other wireless networks in your area, you should give your wireless network a unique name. Click inside of the SSID box and type in a new name. Click “Apply Changes” to make the change. Setting encryption can help keep your network secure. The Router uses Wired Equivalent Privacy (WEP) encryption to protect your data and features two rates of encryption: 64-bit and 128-bit. Encryption works on a system of keys. The key on the computer must match the key on the Router, and there are two ways to make a key. The easiest is to let the Router’s software convert a passphrase you’ve created into a key. The advanced method is to enter the keys manually. Application Gateways ESSID Broadcast Application gateways let you specify specific ports to be open for specific applications to work properly with the Network Address Translation (NAT) feature of the Router. A list of popular applications has been included. You can select an application from the popular choices included in the drop-down list. Your selections will be programmed into the Router. From the drop-down list, select the row that you want to copy the settings from, and the row you want to copy to, and then click “Copy To”. The settings will be transferred to the row you specified. Click “Apply Changes” to save the setting for that application. If your application is not here, you will need to check with the application vendor to determine which ports need to be configured. You can manually input this port information into the Router. Many wireless network adapters currently on the market possess a feature known as site survey. It scans the air for any available network and allows each computer to automatically select a network from the survey. This occurs if the computer’s SSID is set to “ANY”. Your Belkin Router can block this random search for a network. If you disable the “ESSID Broadcast” feature, the only way a computer can join your network is by its SSID being set to the specific name of the network (like WLAN). Be sure that you know your SSID (network name) before enabling this feature. It is possible to make your wireless network nearly invisible. By turning off the broadcast of the SSID, your network will not appear in a site survey. Obviously, turning off the broadcast feature of the SSID helps increase security. G Wireless Modem Router 79 Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Virtual Servers URL Blocking This function will allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your Router to your internal network. Since your internal computers are protected by a firewall, machines from the Internet cannot get to them because they cannot be “seen”. If you need to configure the virtual server function for a specific application, you will need to contact the application vendor to find out which port settings you need. To configure the URL-blocking feature, specify the websites (www. somesite.com) and/or keywords you want to filter on your network. Click “Apply Changes” to activate the change. To complete this configuration, you will need to create or modify an access rule in the client IP filters section. To modify an existing rule, click the “Edit” option next to the rule you want to modify. To create a new rule, click on the “Add PC” option. From the “Access Control Add PC” section, check the option for “WWW with URL Blocking” in the “Client PC Service” table to filter out the websites and keywords specified. To manually enter settings, enter the IP address in the space provided for the internal machine, the port type (TCP or UDP), and the LAN and public port(s) required to pass. Then select “Enable” and click “Set”. You can only pass one port per internal IP address. Opening ports in your firewall can pose a security risk. You can enable and disable settings very quickly. It is recommended that you disable the settings when you are not using a specific application. Schedule Rule To configure the schedule rule, specify the name, comment, start time, and end time that you want to filter on your network. This page defines schedule rule names and activates the schedule for use in the “Access Control” page. Client IP Filters MAC-Address Filtering The Router can be configured to restrict access to the Internet, email, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers. G Wireless Modem Router The MAC-address filter is a powerful security feature that allows you to specify which computers are allowed on the network. Any computer attempting to access the network that is not specified in the filter list will be denied access. When you enable this feature, you must enter the MAC address of each client on your network to allow network access to each or copy the MAC address by selecting the name of the computer from the “DHCP Client List”. To enable this feature, select “Enable”. Next, click “Apply Changes” to save the settings. 80 Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 DMZ Administrator Password If you have a client PC that cannot run an Internet application properly from behind the firewall, you can open the client up to unrestricted two-way Internet access. This may be necessary if the NAT feature is causing problems with an application such as a game or video conferencing application. Use this feature on a temporary basis. The computer in the DMZ is not protected from hacker attacks. To put a computer in the DMZ, enter the last digits of its LAN IP address in the “Static IP” field and click “Apply Changes” for the change to take effect. If you have only one public (WAN) IP address, then you can leave the public IP to “0.0.0.0”. If you are using multiple public (WAN) IP addresses, it is possible to select which public (WAN) IP address the DMZ host will be directed to. Type in the public (WAN) IP address you wish the DMZ host to direct to, enter the last two digits of the IP address of the DMZ host computer, and click “Apply Changes”. The Router ships with NO password entered. If you wish to add a password for more security, you can set a password from your Router’s web-based user interface. Keep your password in a safe place as you will need this password if you need to log into the Router in the future. It is STRONGLY RECOMMENDED that you set a password if you plan to use the remote management feature. G Wireless Modem Router The login time-out option allows you to set the period of time that you can be logged into the Router’s advanced setup interface. The timer starts when there has been no activity. For example, you have made some changes in the advanced setup interface, then left your computer alone without clicking “Logout”. Assuming the time-out is set to 10 minutes, then 10 minutes after you leave, the login session will expire. You will have to log into the Router again to make any more changes. The login time-out option is for security purposes and the default is set to 10 minutes. Note, only one computer can be logged into the Router’s advanced setup interface at a time. 81 Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Time and Time Zone UPnP The Router keeps time by connecting to a Simple Network Time Protocol (SNTP) server. This allows the Router to synchronize the system clock to the global Internet. The synchronized clock in the Router is used to record the security log and control client filtering. Select the time zone that you reside in. If you reside in an area that observes daylight saving time, then place a check mark in the box next to “Enable Daylight Saving”. The system clock may not update immediately. Allow at least 15 minutes for the Router to contact the time servers on the Internet and get a response. You cannot set the clock yourself. UPnP (Universal Plug-and-Play) is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant. Some applications require the Router’s firewall to be configured in a specific way to operate properly. This usually requires opening TCP and UDP ports and in some instances setting trigger ports. An application that is UPnP-compliant has the ability to communicate with the Router, basically “telling” the Router which way it needs the firewall configured. The Router ships with the UPnP feature disabled. If you are using any applications that are UPnP-compliant, and wish to take advantage of the UPnP features, you can enable the UPnP feature. Simply select “Enable” in the “UPnP Enabling” section of the “Utilities” page. Click “Apply Changes” to save the change. Remote Management Before you enable this function, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote management allows you to make changes to your Router’s settings from anywhere on the Internet. G Wireless Modem Router 82 Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Appendix B: Important Factors for Placement and Setup Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help. 1. Wireless Router (or Access Point) Placement 2. Avoid Obstacles and Interference Place your wireless router (or access point), the central connection point of your network, as close as possible to the center of your wireless network devices. Avoid placing your wireless router (or access point) near devices that may emit radio “noise,” such as microwave ovens. Dense objects that can inhibit wireless communication include: To achieve the best wireless network coverage for your “wireless clients” (i.e., computers enabled by Belkin Wireless Notebook Network Cards, Wireless Desktop Network Cards, and Wireless USB Adapters): • Refrigerators • Washers and/or dryers • Metal cabinets • • Large aquariums • Metallic-based UV tinted windows Ensure that your wireless router’s (or access point’s) networking antennas are parallel to each other, and are positioned vertically (toward the ceiling). If your wireless router (or access point) itself is positioned vertically, point the antennas a much as possible in an upward direction. • In multistory homes, place the wireless router (or access point) on a floor that is as close to the center of the home as possible. This may mean placing the wireless router (or access point) on an upper floor. • Try not to place the wireless router (or access point) near a cordless 2.4GHz phone. G Wireless Modem Router If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’s path (between your computers and wireless router or access point). 83 Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 3. Cordless Phones 4. Choose the “Quietest” Channel for your Wireless Network If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone: In locations where homes or offices are close together, such as apar™ ent buildings or office complexes, there may be wireless networks nearby that can conflict with yours. • Try moving cordless phones away from wireless routers (or access points) and your wireless-enabled computers. • Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check manufacturer’s information). If this fixes the problem, your phone may be interfering. • If your phone supports channel selection, change the channel on the phone to the farthest channel from your wireless network. For example, change the phone to channel 1 and move your wireless router (or access point) to channel 11. See your phone’s user manual for detailed instructions. • Use the Site Survey capabilities found in the Wireless LAN Utility of your wireless adapter to locate any other wireless networks that are available (see your wireless adapter’s manual), and move your wireless router (or access point) and computers to a channel as far away from other networks as possible. Experiment with more than one of the available channels, in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices. For Belkin wireless networking products, use the detailed Site Survey and wireless channel information included in your User Manual. These guidelines should allow you to cover the maximum possible area with your wireless router (or access point). Should you need to cover an even wider area, we suggest the Belkin Wireless Range Extender/ Access Point. If necessary, consider switching to a 900MHz or 5GHz cordless phone. G Wireless Modem Router 84 Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 5. Secure Connections, VPNs, and AOL Secure connections can be interrupted by a computer’s power management setting, which causes it to “go to sleep.” The simplest solution to avoid this is to simply reconnect by rerunning the VPN or AOL software, or by re-logging into the secure website. Secure connections typically require a user name and password, and are used where security is important. Secure connections include: • Virtual Private Network (VPN) connections, often used to connect remotely to an office network • The “Bring Your Own Access” program from America Online (AOL), which lets you use AOL through broadband provided by another cable or DSL service • Most online banking websites • Many commercial websites that require a user name and password to access your account G Wireless Modem Router A second alternative is to change your computer’s power management settings so it does not go to sleep; however, this may not be appropriate for portable computers. To change your power management setting under Windows, see the “Power Options” item in the Control Panel. If you continue to have difficulty with Secure Connections, VPNs, and AOL, please review the steps above to be sure you have addressed these issues. 85 Information Table of Contents sections 1 2 3 4 5 6 7 8 9 10 FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY Federal Communications Commission Notice We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the product, This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: F5D7634uk4A to which this declaration relates, complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Exposure to Radio Frequency Radiation The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. • Reorient or relocate the receiving antenna. • Increase the distance between the equipment and the receiver. When connecting an external antenna to the device, the antenna shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. G Wireless Modem Router This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: BKCDL01BF5D7634A. If requested, this number must be provided to the telephone company. 86 Information Table of Contents sections 1 2 3 4 5 6 7 Technical Support You can find technical-support information on our website, www.belkin.com, by navigating to the tech-support section. If you want to contact technical support by phone, please call the number you need from the list below*: *Local rates apply. Country Number Internet Address Austria 0820 200766 http://www.belkin.com/uk/networking/ Belgium 07 07 00 073 http://www.belkin.com/nl/networking/ Czech Republic 239 000 406 http://www.belkin.com/uk/networking/ Denmark 701 22 403 http://www.belkin.com/uk/networking/ Finland 00800 - 22 35 54 60 http://www.belkin.com/uk/networking/ France 08 - 25 54 00 26 http://www.belkin.com/fr/networking/ Germany 0180 - 500 57 09 http://www.belkin.com/de/networking/ Greece 00800 - 44 14 23 90 http://www.belkin.com/uk/networking/ Hungary 06 - 17 77 49 06 http://www.belkin.com/uk/networking/ Iceland 800 8534 http://www.belkin.com/uk/networking/ Ireland 0818 55 50 06 http://www.belkin.com/uk/networking/ Italy 02 - 69 43 02 51 http://www.belkin.com/it/support/tech/issues_more.asp Luxembourg 34 20 80 85 60 http://www.belkin.com/uk/networking/ 0900 - 040 07 90 http://www.belkin.com/nl/networking/ Norway 81 50 0287 http://www.belkin.com/uk/networking/ Poland 00800 - 441 17 37 http://www.belkin.com/uk/networking/ Portugal 707 200 676 http://www.belkin.com/uk/networking/ Russia 495 580 9541 http://www.belkin.com/networking/ South Africa 0800 - 99 15 21 http://www.belkin.com/uk/networking/ Spain 902 - 02 43 66 http://www.belkin.com/es/support/tech/networkingsupport.asp Sweden 07 - 71 40 04 53 http://www.belkin.com/se/support/tech/networkingsupport.asp Switzerland 08 - 48 00 02 19 http://www.belkin.com/uk/networking/ United Kingdom 0845 - 607 77 87 http://www.belkin.com/uk/networking/ Other Countries +44 - 1933 35 20 00 Netherlands G Wireless Modem Router €0.10 per minute 87 8 9 10 Information Table of Contents sections 1 2 3 4 Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin International, Inc., may void the user’s authority to operate the equipment. Canada-Industry Canada (IC) The wireless radio of this device complies with RSS 139 & RSS 210 Industry Canada. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B conforme á la norme NMB-003 du Canada. G Wireless Modem Router 88 5 6 7 8 9 10 Information Table of Contents sections 1 2 3 4 EU DECLARATION OF CONFORMITY ýesky [Czech] [Belkin Ltd] tímto prohlašuje, že tento [F5D7634-4] je ve shodČ se základními požadavky a dalšími pĜíslušnými ustanoveními smČrnice 1999/5/ES. Dansk [Danish] Undertegnede [Belkin Ltd] erklærer herved, at følgende udstyr [F5D7634-4] overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch [German] Hiermit erklärt [Belkin Ltd], dass sich das Gerät [F5D7634-4] in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti [Estonian] Käesolevaga kinnitab [Belkin Ltd] seadme [F5D7634-4] vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English 6 7 8 9 10 Suomi [Finnish] [Belkin Ltd] vakuuttaa täten että [F5D7634-4] tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Svenska [Swedish] Härmed intygar Belkin Ltd] att denna [F5D7634-4] står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Íslenska [Icelandic] Hér með lýsir [Belkin Ltd] yfir því að [F5D7634-4] er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk [Norwegian] [Belkin Ltd] erklærer herved at utstyret [F5D7634-4] er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Hereby, [Belkin Ltd], declares that this [F5D7634-4] is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish] Por medio de la presente [Belkin Ltd] declara que el [F5D7634-4] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. ǼȜȜȘȞȚțȒ [Greek] ȂǼ ȉǾȃ ȆǹȇȅȊȈǹ [Belkin Ltd] ǻǾȁȍȃǼǿ ȅȉǿ [F5D7634-4] ȈȊȂȂȅȇĭȍȃǼȉǹǿ ȆȇȅȈ ȉǿȈ ȅȊȈǿȍǻǼǿȈ ǹȆǹǿȉǾȈǼǿȈ Ȁǹǿ ȉǿȈ ȁȅǿȆǼȈ ȈȋǼȉǿȀǼȈ ǻǿǹȉǹȄǼǿȈ ȉǾȈ ȅǻǾīǿǹȈ 1999/5/ǼȀ. Français [French] Par la présente [Belkin Ltd] déclare que l'appareil [F5D7634-4] est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano [Italian] Con la presente [Belkin Ltd] dichiara che questo [F5D7634-4] è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski [Latvian] Ar šo [Belkin Ltd Belkin Ltd ] deklarƝ, ka [F5D7634-4 / iekƗrtas tips] atbilst DirektƯvas 1999/5/EK bnjtiskajƗm prasƯbƗm un citiem ar to saistƯtajiem noteikumiem. Lietuviǐ [Lithuanian] Šiuo [Belkin Ltd] deklaruoja, kad šis [F5D7634-4] atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands [Dutch] 5 http://www.belkin.com/doc/ For information on product disposal please refer to http://environmental.belkin.com Hierbij verklaart [Belkin Ltd] dat het toestel [F5D7634-4l] in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, [Belkin Ltd], jiddikjara li dan [F5D7634-4] jikkonforma mal-ƫtiƥijiet essenzjali u ma provvedimenti oƫrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Magyar [Hungarian] Alulírott, [Belkin Ltd] nyilatkozom, hogy a [F5D7634-4] megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Polski [Polish] Niniejszym [Belkin Ltd] oĞwiadcza, Īe [F5D7634-4] jest zgodny z zasadniczymi wymogami oraz pozostaáymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português [Portuguese] [Belkin Ltd] declara que este [F5D7634-4] está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko [Slovenian] [I Belkin Ltd] izjavlja, da je ta [F5D7634-4] v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloþili direktive 1999/5/ES. Slovensky [Slovak] [Belkin Ltd] týmto vyhlasuje, že [F5D7634-4] spĎĖa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. FOR USE IN AT BE CY CZ DK EE FI FR DE GR HU IE IT LV LT LU MT NL PL PT SK SI ES SE GB IS LI NO CH BG RO TR Restricted Use in Certain Countries G Wireless Modem Router 89 OPERATES ON CHANNELS 1-13 Class 2 Equipment Information Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Belkin International, Inc., Limited Lifetime Product Warranty What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God such as flood, earthquake, lightning, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration. What this warranty covers. Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. What the period of coverage is. Belkin warrants the Belkin product for the lifetime of the product. What will we do to correct problems? Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). Belkin reserves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued products. In the event that Belkin is unable to repair or replace the product (for example, because it has been discontinued), Belkin will offer either a refund or a credit toward the purchase of another product from Belkin.com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use. G Wireless Modem Router How to get service. To get service for your Belkin product contact tech support on the numbers shown earlier in the user manual. 90 Information Table of Contents sections 1 2 3 4 5 6 7 8 9 10 How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you. G Wireless Modem Router 91 Belkin Ltd. Express Business Park Shipton Way, Rushden NN10 6GL, United Kingdom Belkin SAS 130 rue de Silly 92100 Boulogne-Billancourt, France Belkin GmbH Hanebergstrasse 2 80637 Munich Germany Belkin Iberia C/ Anabel Segura, 10 planta baja, Of. 2 28108, Alcobendas, Madrid Spain Belkin Italy & Greece Via Carducci, 7 Milano 20123 Italy Belkin B.V. Boeing Avenue 333 1119 PH Schiphol-Rijk, Netherlands © 2009 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. Apple, AirPort, Mac, Mac OS, and AppleTalk are trademarks of Apple Inc., registered in the U.S. and other countries. Windows, Windows Vista, NT, and Microsoft are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries . 8820-00231ea F5D7634-4A-H
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