Belkin F5D7000F Wireless G Desktop Card User Manual Manual
Belkin International, Inc. Wireless G Desktop Card Manual
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Manual
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Belkin
Wireless G Desktop Card
User Manual
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Benefits of a Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Advantages of a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . 1
Placement of your Wireless Networking
Hardware for Optimal Performance . . . . . . . . . . . . . . . . . . . . . . . . 2
2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Applications and Advantages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Installing and Setting up the Card . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 1: Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 2: Insert. . . . . . 11
Step 3: Configure. . . . . . . . . . . . . . . . . 13
4 Using the Belkin Wireless Networking Utility. . . . . . . . . . . . . . . . 15
Accessing the Belkin Wireless Networking Utility from the Windows System
Tray.16
Setting Wireless Network Profiles
Securing your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Configuring your Belkin Wireless G Desktop Card to use Security. . . . . . . . . . 28
5 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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Introduction
Thank you for purchasing the Belkin Wireless G Desktop Card (the Card). Now
you can take advantage of this great new technology and gain the freedom to
network your home and office computers wirelessly. This Card allows you to
connect a desktop computer to your network. The easy installation and setup will
have you networking wirelessly in minutes. Please be sure to read through this
User Manual completely, and pay special attention to the section entitled
“Placement of your Wireless Networking Hardware for Optimal Performance” on
page 2.
Benefits of a Home Network
Your Belkin Home Network will allow you to:
• Share one high-speed Internet connection with all the computers
in your home
• Share resources, such as files, and hard drives among all the
connected computers in your home
• Share a single printer with the entire family
• Share documents, music, video, and digital pictures
• Store, retrieve, and copy files from one computer to another
• Simultaneously play games online, check Internet email,
and chat
Advantages of a Wireless Network
Here are some of the advantages of setting up a Belkin wireless network:
• Mobility –you’ll no longer need a dedicated “computer room”— now you can
work on a networked laptop or desktop computer anywhere within your wireless
range
• Easy installation – Belkin Easy Installation Wizards make setup simple
• Flexibility – set up and access printers, computers, and other networking
devices from anywhere in your home
• Easy expansion – the wide range of Belkin networking products lets you
expand your network to include devices such as printers and gaming consoles
• No cabling required – you can spare the expense and hassle of retrofitting
Ethernet cabling throughout the home or office
• Widespread industry acceptance – choose from a wide range of
interoperable networking products
Placement of your Wireless Networking Hardware for Optimal Performance
Your wireless connection will be stronger the closer your computer is to your
wireless router (or access point). Typical indoor operating range for your wireless
devices is between 100 and 200 feet. In the same way, your wireless connection
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and performance will degrade somewhat as the distance between your wireless
router (or access point) and connected devices increases. This may or may not
be noticeable to you. As you move farther from your wireless router (or access
point), connection speed may decrease. Factors that can weaken signals simply
by getting in the way of your network’s radio waves are metal appliances or
obstructions, and walls.
If you have concerns about your network’s performance that might be related to
range or obstruction factors, try moving the computer to a position between five
and 10 feet from the wireless router (or access point) in order to see if distance is
the problem. If difficulties persist even at close range, please contact Belkin
Technical Support.
Note: While some of the items listed below can affect network performance, they
will not prohibit your wireless network from functioning; if you are concerned that
your network is not operating at its maximum effectiveness, this checklist may
help.
1. Placement of your Wireless Router (or Access Point)
Place your wireless router (or access point), the central connection point of your
network, as close as possible to the center of your wireless network devices.
To achieve the best wireless network coverage for your “wireless clients,” (i.e.
computers enabled by Belkin Wireless Notebook Cards, Wireless Desktop Cards,
and Wireless USB Adapters):
• Ensure that your wireless router’s (or access point’s) antennas are parallel to
each other, and are positioned vertically (toward the ceiling). If your wireless
router (or access point) itself is positioned vertically, point the antennas as much
as possible in an upward direction.
• In multistory homes, place the wireless router (or access point) on a floor that is
as close to the center of the home as possible. This may mean placing the
wireless router (or access point) on an upper floor.
• Try not to place the wireless router (or access point) near a cordless 2.4GHz
phone
2. Avoid Obstacles and Interference
Avoid placing your wireless router (or access point) near devices that may emit
radio “noise”, such as microwave ovens. Other objects that can inhibit wireless
communication can include:
• Refrigerators
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• Washers and/or dryers
• Metal cabinets
• Large aquariums
• Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, make sure that objects such
as these are not blocking the signal’s path between your computers and wireless
router (or access point).
3. Cordless Phone Placement
If the performance of your wireless network is impaired after attending to the
above issues, and you have a cordless phone:
• Try moving cordless phones away from the wireless router (or access point)
and your wireless-enabled computers.
• Unplug and remove the battery from any cordless phone that operates on the
2.4GHz band (check manufacturer’s information). If this fixes the problem, your
phone may be interfering.
• If your phone supports channel selection, change the channel on the phone to
the farthest channel from your wireless network as possible. For example,
change the phone to channel 1 and move your wireless router (or access point)
to channel 11. (Your channel selection will vary depending on your region.) See
your phone’s user manual for detailed instructions.
• If necessary, consider switching to a 900MHz or 5GHz cordless phone.
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as apartment
buildings or office complexes, there may be wireless networks nearby that can
conflict with yours. Use the Site Survey capabilities of your Wireless Networking
Utility to locate any other wireless networks, and move your wireless router (or
access point) and computers to a channel as far away from other networks as
possible.
Experiment with more than one of the available channels, in order to find the
clearest connection and avoid interference from neighboring cordless phones or
other wireless devices.
For more Belkin wireless networking products, use the detailed Site Survey and
wireless channel information included in your User Manual.
5. Secure Connections, VPNs, and AOL
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Secure connections typically require a user name and password, and are used
where security is important. Secure connections include:
• Virtual Private Network (VPN) connections, often used to connect remotely to
an office network
• The “Bring Your Own Access” program from America Online (AOL), which lets
you use AOL through broadband provided by another cable or DSL service
• Most online banking websites
• Many commercial websites that require a user name and password to access
your account
Secure connections can be interrupted by a computer’s power management
setting, which causes it to “go to sleep.” The simplest solution to avoid this is to
simply reconnect by re-running the VPN or AOL software, or by re-logging into
the secure website.
A second alternative is to change your computer’s power management settings
so it does not go to sleep; however, this may not be appropriate for portable
computers. To change your power management setting in Windows, see the
“Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs, and AOL,
please review steps 1–4 above to be sure you have addressed these issues.
These guidelines should allow you to cover the maximum possible area with your
wireless router. Should you need to cover an even wider area, we suggest the
Belkin Wireless Range Extender/Access Point.
For more information regarding our networking products, visit our website at
www.belkin.com/networking or call Belkin Technical Support.
Overview
Product Features
The Card complies with the IEEE 802.11g standard in order to communicate with
other 802.11g-compliant wireless devices at 54Mbps. The Card is compatible
with all 802.11g devices as well as other 802.11b products at 11Mbps. 802.11g
products operate on the same 2.4GHz frequency band as 802.11b Wi-Fi®
products.
• 2.4GHz ISM (Industrial, Science, and Medical) band operation
• Integrated easy-to-use Wireless Networking Utility
• PCI interface, for operation in virtually any desktop computer
• WPA, WPA2, 64-bit WEP (Wired Equivalent Privacy), or 128-bit encryption
• Wireless access to networked resources
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• Support for both Infrastructure and Ad-Hoc (peer-to-peer) networking modes
• Data rate of up to 54Mbps (802.11g), or 11Mbps (802.11b)
• Easy installation and use
• External antenna
• LED power and network link indicators
Applications and Advantages
• Wireless roaming with a laptop around the home or office
Offers the freedom of networking—without cables
• Connection rates of up to 54Mbps
Provides immediate wireless connectivity at home, work, and hotspot locations
without compromising the use of existing 802.11b and 802.11g products
• Compatibility with 802.11b products
802.11g wireless LAN solutions are backward-compatible with existing Wi-Fi
(IEEE 802.11b) products and with other products that display the 54g logo
• Difficult-to-wire environments
Enables networking in buildings with solid or finished walls, or open areas where
wiring is difficult to install
• Frequently changing environments
Adapts easily in offices or environments that frequently rearrange or change
locations
• Temporary LANs for special projects or peak time
Sets up temporary networks such as at trade shows, exhibitions, and
construction sites, which need networks on a short-term basis; also companies
who need additional workstations for a peak activity period
• SOHO (Small Office/Home Office) networking needs
Provides the easy and quick, small network installation SOHO
users need
Product Specifications
Host Interface: 32-bit PCI interface
Power Consumption: Tx/Rx peak 510/250mA @ 3.3VDC (max.)
Operating Temperature: 32–140 degrees F (0–60 degrees C)
Storage Temperature: -4–176 degrees F (-20–80 degrees C)
Humidity: Max. 90% (non-condensing)
Typical Operating Range: 100–200 ft. (30–60m) indoors
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(Designer we need a new image)
(a) Link LED
Lights up when the Card links to a wireless network
(b) Activity LED
Lights up and flashes when the Card is active
(c) Card Connector
Fits securely into your computer’s PCI slot
(d) Antenna
System Requirements
- PC-compatible desktop computer with one available PCI slot and CD-ROM
drive
- Windows® 98SE, Me, 2000, or XP
Package Contents
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- Wireless G Desktop Card
- Quick Installation Guide
- Installation Software CD
- User Manual
3 Installing and Setting up the Card
1. Install
Important Note: Install the Software before Inserting the Card
1.1 Insert the Installation Software CD into your CD-ROM drive.
1.2 The Belkin Setup Utility screen will automatically appear. (This may take 15–
20 seconds.) Click “install” to start the installation.
[insert splash page of Belkin Wireless Networking Utility setup screen]
Note: If the Belkin Wireless Networking Utility screen does not appear within 20
seconds, access your CD-ROM by double-clicking on the “My Computer” icon;
then, double-click on the CD-ROM drive into which the installation CD has been
placed. Double-click on the folder named “Files”, then double-click on the icon
named “setup.exe”.
1.3 The first in a series of progress-monitoring screens will let you know where
you are in the setup process.
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1.4 You might see a screen similar to this one. This DOES NOT mean there is a
problem. Our software has been fully tested and is compatible with this operating
system. Select “Continue Anyway” and follow the on-screen instructions.
1.5 Once the software is installed, you will be prompted to shut down your
computer. Click “Yes”.
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2. Insert
Insert the Card into an Available PCI Slot on your Desktop Computer
2.1 Shut down your computer and disconnect your power cord.
2.2 Remove the screws behind your computer case that secure the computer
cover and remove cover.
Note: Touch any metal part of the case to discharge static electricity to avoid
damage to the product or your computer.
2.3 Locate an empty PCI expansion slot. It is usually white in color. Confirm that
the Card will fit into the slot you have chosen. Keep in mind that the included
antenna needs to be oriented with the top pointing up. If there are cables and
other connectors in the way, try to pick the PCI slot that has the fewest
obstructions to the correct positioning of the antenna.
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2.4 Remove the metal port cover from the back of the computer that corresponds
to the PCI slot you selected. If there is a screw, place it in a safe place, as
you will be using it to attach the Card to the computer later.
2.5 Push the Card firmly into the PCI slot that you have chosen. Apply pressure
as needed until the connector is fully seated.
2.6 Now secure the Card with the screw that you previously placed in a safe
place.
2.7 Carefully screw the antenna onto the threaded connector on the Card. Turn
the antenna until it is vertical and pointing up.
2.8 Replace the computer’s cover. Now that the Card is installed, you can
reconnect the power cord and turn the computer back on.
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2.9 The Found New Hardware Wizard will appear. (This may take 15–20
seconds.) Select “Install the software automatically” and then click “Next”.
2.10 You might see a screen similar to this one. This DOES NOT mean there is
a problem. Our software has been fully tested and is compatible with this
operating system. Select “Continue Anyway” and follow the on-screen
instructions.
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2.11 The Wizard will now install your software.
2.12 The Belkin Wireless Networking Utility installation is now complete. Click
“Finish” to close the Wizard and restart your computer.
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3. Configure
Use the Belkin Wireless Networking Utility
3.1 After restarting your computer, double-click the Belkin Wireless Networking
Utility icon located on the desktop screen.
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3.2 The Wireless Networking Utility screen will appear.
Select a network to connect to by selecting a network from the “Available
Networks” list. Then, click “Connect”.
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Note: In order to see your available networks, you must be near a working
wireless router or access point.
3.3 The Belkin Wireless Networking Utility icon can also be found on the system
tray.
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Note: Double-clicking on the Belkin Wireless Networking Utility icon on the
system tray will bring up the “Utility” screen.
Installation is now complete.
Using the Belkin Wireless Networking Utility
After successfully installing the Belkin Wireless Networking Utility (WNU),
configurations for wireless connection and security are just a few easy clicks
away.
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Accessing the Belkin Wireless Networking Utility from the Windows
System Tray
To access the WNU, simply place your mouse pointer and right-click over the
WNU icon on the Windows system tray on the lower right-hand corner of your
computer’s desktop.
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If the icon is not present, click on “Start > Programs > Belkin > Wireless
Networking Utility”.
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22.jpg]
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The WNU’s default screen is the “Current Status” tab. The “Current Status” tab
displays the current network status and available networks.
Network Status
This window displays the connectivity status of the current network, between the
computer and router, and between the router and the Internet. In the event of a
problem, use the “Network Status” window to determine the source (e.g.,
computer, router, or Internet/modem).
Available Networks
This window displays the available networks at the current location as well as
their SSID, Signal Strength, Security Type, Channel, and Network Type.
Lost Wireless Connection
If the current wireless connection is lost, a window will pop up and the WNU will
attempt to reconnect.
Connection Failure
Other options will appear during attempts to reconnect. To stop connecting, click
“Stop” and to reattempt connection, click “Retry”.
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Network Status and Solution Tips
To further understand the current Network Status, click “Open Wireless Utility”.
The default screen will be the “Current Status” tab and the “Network Status”
section determines which connections are good and/or faulty.
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The WNU also features a “Solution Tips” section that provides troubleshooting
guidelines.
Setting Wireless Network Profiles
The “My Connections” tab on the WNU allows you to add, edit, and delete
connection profiles. It also displays signal strength, security, and network type.
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Securing your Wi-Fi® Network
If you choose to connect to a secure network, determine the type of security
(WPA or WEP*) and use the appropriate field in the dialog box.
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*Note: Types of security
Note: When you select a network using encryption, you will first see the simple
security screen. Click the “Advanced” button to see other security options (below).
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Wired Equivalent Privacy (WEP) is a less secure, but more widely adopted
wireless security protocol. Depending on the security level (64- or 128-bit), the
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user will be asked to input a 10- or 26-character hex key. A hex key is a
combination of letters, a–f, and numbers, 0–9.
Wireless Protected Access (WPA) is the new standard in the wireless security.
However, not all wireless cards and adapters support this technology. Please
check your wireless adapter’s user manual to check if it supports WPA. Instead
of a hex key, WPA uses only passphrases, which are much easier to remember.
The following section, intended for the home, home office, and small office user,
presents a few different ways to maximize the security of your wireless network.
At the time of publication, four Encryption Methods are available:
Encryption Methods:
Using the Belkin Wireless Networking Utility
Name 64-Bit Wired
Equivalent
Privacy
128-Bit
Encryption Wi-Fi
Protected
Access
Wi-Fi
Protected
Access 2
Acronym 64-bit WEP 128-bit WPA-TKIP/AES WPA2-AES
Security Good Better Best Best
Features Static keys Static keys Dynamic key
encryption
and mutual
authentication
Dynamic key
encryption
and mutual
authentication
Encryption
keys
based on
RC4
algorithm
(typically
40-bit keys)
Added
security
over 64-bit
WEP using a
key length of
104 bits, plus
24 additional
bits of
system-
generated
data
TKIP (Temporal
Key Integrity
Protocol)
added so
that keys are
rotated and
encryption is
strengthened
AES
(Advanced
Encryption
Standard)
does not
cause any
throughput
loss
WEP (Wired Equivalent Privacy)
WEP is a common protocol that adds security to all Wi-Fi-compliant wireless
products. WEP gives wireless networks the equivalent level of privacy protection
as a comparable wired network.
64-Bit WEP
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64-bit WEP was first introduced with 64-bit encryption, which includes a key
length of 40 bits plus 24 additional bits of system-generated data (64 bits total).
Some hardware manufacturers refer to 64-bit as 40-bit encryption. Shortly after
the technology was introduced, researchers found that 64-bit encryption was too
easy to decode.
128-Bit Encryption
As a result of 64-bit WEP’s potential security weaknesses, a more secure
method of 128-bit encryption was developed. 128-bit encryption includes a key
length of 104 bits plus 24 additional bits of system-generated data (128 bits total).
Some hardware manufacturers refer to 128-bit as 104-bit encryption.
Most of the new wireless equipment in the market today supports both 64-bit and
128-bit WEP encryption, but you might have older equipment that only supports
64-bit WEP. All Belkin wireless products will support both 64-bit and 128-bit WEP.
Encryption Keys
After selecting either the 64-bit or 128-bit WEP encryption mode, it is critical that
you generate an encryption key. If the encryption key is not consistent throughout
the entire wireless network, your wireless networking devices will be unable to
communicate with one another.
You can enter your key by typing in the hex key manually, or you can type a
passphrase into the “Passphrase” field and click “Generate” to create a key. A
hex (hexadecimal) key is a combination of numbers and letters from A–F and 0–
9. For 64-bit WEP, you need to enter 10 hex keys. For 128-bit WEP, you need to
enter 26 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
The WEP passphrase is NOT the same as a WEP key. Your Card uses this
passphrase to generate your WEP keys, but different hardware manufacturers
might have different methods on generating the keys. If you have multiple
vendors’ equipment in your network, the easiest thing to do is to use the hex
WEP key from your wireless router (or
access point) and enter it manually into the hex WEP key table in your Card’s
configuration screen.
WPA (Wi-Fi Protected Access)
WPA (Wi-Fi Protected Access) is a new Wi-Fi standard that improves upon the
security features of WEP. To use WPA security, the drivers and software of your
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wireless equipment must be upgraded to support it. These updates will be found
on your wireless vendor’s website. There are three types of WPA security: WPA-
PSK (no server), WPA (with radius server), and WPA2
WPA-PSK (no server) uses what is known as a pre-shared key as the network
key. A network key is a password that is between eight and 63 characters long. It
can be a combination of letters, numbers, or characters. Each client uses the
same network key to access the network. Typically, this is the mode that will be
used in a home
environment.
WPA (with radius server) works best in a business environment, in which a
radius server automatically distributes the network key to clients.
WPA2 requires Advanced Encryption Standard (AES) for encryption of data,
which offers much greater security than WPA. WPA uses both Temporal Key
Integrity Protocol (TKIP) and (AES) for encryption.
For a list of Belkin wireless products that support WPA, please visit our website
at www.belkin.com/networking.
Most Wi-Fi products ship with security turned off. So once you have your network
working, you need to activate WEP or WPA and make sure all your wireless
devices are sharing the same network key.
The following diagram shows the effect of not having the correct network key
throughout your network.
Diagram:
Network key=
MyPassword
Wireless G Desktop Card
Network key=
MyPassword
Wireless G Router
Network key=
MyPassword
Wireless G Notebook Card
Network key=
WRONG Password
Wireless G Desktop Card
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The Card cannot access the network because it uses a different network key
than the one configured on the wireless router.
IMPORTANT: You must now set all wireless network cards/adapters to match
these settings.
Configuring your Belkin Wireless G Desktop Card to use Security
At this point, you should already have your wireless router (or access point) set
to use WPA or WEP. In order for you to gain a wireless connection, you will need
to set your Wireless G Desktop Card to use the same security settings.
Changing the Wireless Security Settings
The Belkin Wireless G Desktop Card supports the latest WPA security feature as
well as the legacy WEP security standard. By default, wireless security is
disabled.
To enable security, you will first need to determine which standard is used by the
router or access point. (See your wireless router’s or access point’s manual for
directions on how to access the security settings.)
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To access the security settings on your Card, click the “My Connections” tab and
point to the connection for which you want to change security settings. Click
“Edit” to change settings.
WEP Setup
64-Bit WEP Encryption
1. Select “WEP” from the drop-down menu.
2. After selecting your WEP encryption mode, you can enter your key by typing in
the hex key manually, or you can type in a passphrase in the “Passphrase” field
and click “Generate” to create a key.
A hex (hexadecimal) key is a combination of numbers and letters from A–F and
0–9. For 64-bit WEP, you need to enter 10 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
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3. Click “Save” to finish. Encryption in the wireless router
(or access point) is now set. Each of your computers on your
wireless network will now need to be configured with the same
security settings.
WARNING: If you are using a wireless client to turn on the security
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settings in your wireless router (or access point), you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the wireless
router (or access point). If you don’t remember the hex key, your client will be
locked out of the wireless router (or access point).
128-Bit WEP Encryption
1. Select “WEP” from the drop-down menu.
2. After selecting your WEP encryption mode, you can enter your
key manually by typing in the hex key manually, or you can type
in a passphrase in the “Passphrase” field and click “Generate” to
create a key.
A hex (hexadecimal) key is a combination of numbers and letters from
A–F and 0–9. For 128-bit WEP, you need to enter 26 hex keys.
For instance:
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
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3. Click “Save” to finish. Encryption in the wireless router
(or access point) is now set. Each of the computers on your
wireless network will now need to be configured with the same
security settings.
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WARNING: If you are using a wireless client to turn on the security
settings in your wireless router (or access point), you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the wireless
router (or access point). If you don’t remember the hex key,
your client will be locked out of the wireless router (or access point).
WPA-PSK (no server)
Choose this setting if your network does not use a radius server.
WPA-PSK (no server) is typically used in home and small
office networking.
1. From the “Network Authentication” drop-down menu, select “WPA-PSK (no
server)”.
2. Enter your network key. This can be from eight to 63 characters and can be
letters, numbers, or symbols. This same key must be used on all of the clients
(network cards) that you want to include in your network.
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3. Click “Save” to finish. You must now set all clients (network cards) to match
these settings.
Wireless Networking Utility Options
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The “Options” tab on the WNU provides the user the ability to customize his or
her WNU settings.
Wireless Networking Utility Help
The WNU “Help” tab provides users with access to online and telephone support,
as well as advanced diagnostic tools.
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Advanced Diagnostic Tools
The “Advanced Diagnostic Tools” section is the central control panel for all the
settings of the hardware and software components of the wireless network. It
provides an array of tests and connectivity services to ensure optimal network
performance.
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Troubleshooting
I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless computer, please
check the following items:
1. Look at the lights on your wireless router. If you’re using a Belkin Wireless
Router, the lights should be as follows:
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• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights match these descriptions, go to number 2,
below.
If this is NOT the case, please contact Belkin technical support.
If you are not using a Belkin Wireless Router, consult that router manufacturer’s
user guide.
2. Open your Wireless Networking Utility software by clicking on the icon in the
system tray at the bottom right-hand corner of the screen. If you’re using a Belkin
Wireless Card, the tray icon should look like this (the icon may be red or green):
3. The exact window that opens will vary depending on the model of wireless
card you have; however, any of the utilities should have a list of “Available
Networks”. Available networks are wireless networks you can connect to.
If you are using a Belkin 802.11g (54g) Router, “Belkin54g” is the default name.
If you are using a Belkin 802.11b Router, the default name should be “WLAN”.
If you are NOT using a Belkin Router, please consult your router manufacturer’s
user manual for the default name.
The name of your wireless network appears in “Available Networks”.
If the correct network name is listed in the “Available Networks” list, please follow
the steps below to connect wirelessly:
1. Click on the correct network name in the “Available Networks” list.
2. If the network has security (encryption) enabled, you will need to enter the
network key. For more information regarding security, please see “Securing your
Wi-Fi® Network” on page xx of this manual.
3. Within a few seconds, the tray icon in the lower right-hand corner of your
screen should turn green, indicating a successful connection to the network.
If you are still unable to access the Internet after connecting to the wireless
network, please contact Belkin Technical Support.
The name of your wireless network DOES NOT appear in the list of
“Available Networks”.
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If the correct network name is not listed under “Available Networks” in the
Wireless Networking Utility, please attempt the following troubleshooting steps:
1. Temporarily move computer, if possible, to five to 10 feet away from the
Wireless Router (or Access Point). Close the Wireless Networking Utility,
and reopen it. If the correct network name now appears under “Available
Networks”, you may have a range or interference problem. Please see the
suggestions listed in the “Placement of your Wireless Networking
Hardware for Optimal Performance” section on page 2.
2. Using a computer that is connected to the Wireless Router (or Access
Point) via a network cable (as opposed to wirelessly), ensure that
“Broadcast SSID” is enabled. This setting is found on the Router’s
wireless “Channel and SSID” configuration page. For detailed instructions
on accessing this page and changing settings, please see your Wireless
Router’s (or Access Point’s) User Manual.
If you are still unable to access the Internet after completing these steps, please
contact Belkin Technical Support.
Installation CD-ROM does not start Wireless Networking Utility.
If the CD-ROM does not start the Wireless Networking Utility automatically, it
could be that the computer is running other applications that are interfering with
the CD drive.
If the Wireless Networking Utility screen does not appear within 15-20 seconds,
open up your CD-ROM drive by double-clicking on the “My Computer” icon. Next,
double-click on the CD-ROM drive that the Installation CD has been placed in to
start the installation. Then, double-click on the folder named “Files”. Next,
double-click on the icon named “Setup.exe”.
Power LED does not come ON; Card is not working.
If the LED indicators are not ON, the problem may be that the Card is not
connected or installed properly.
Verify that the Card is plugged firmly into the PCI slot of your computer. Check to
see that the drivers for the Card have been installed. Right-click on the “My
Computer” icon on your desktop. Choose “Properties” and navigate to the
“Device Manager” and see if your Card is listed without any errors. If an error is
indicated, contact Belkin Technical Support.
Link LED is blinking slowly; cannot connect to a wireless network or the
Internet.
If your Card appears to be functioning properly, but you cannot connect to a
network or you have a red wireless icon at the bottom of your screen, the
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problem may be that there is a mismatch between the network name (SSID)
settings in your wireless network properties.
Check the SSID settings to see if they match. The SSID is case-sensitive and the
spelling on each computer must be exactly the same in order for the Card to
connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available network, double-click
the Signal Indicator icon to bring up the “Wireless Networks” screen. Click “Add”
if you do not see the network you are trying to connect to and type in the SSID.
For more information about setting up an SSID, please refer to your router
manufacturer’s user manual.
If issues persist even at close range, please contact Belkin Technical Support.
Link LED is solid but I cannot connect to the Internet.
If you have a signal but can’t get online or obtain an IP address, the problem may
be that there is a mismatch between the encryption key settings in your computer
and wireless router (or access point).
Check the WEP key settings to see if they match. The key is case-sensitive and
the spelling on each computer and wireless router (or access point) must be
exactly the same in order for the Card to connect to the router. For more
information about
encryption, please see the “Securing your Wi-Fi Network” section in this manual.
If issues persist even at close range, please contact Belkin Technical Support.
Data transfer is sometimes slow.
Wireless technology is radio-based, which means connectivity and the
throughput performance between devices decreases when the distance between
devices increases. Other factors that will cause signal degradation (metal is
generally the worst culprit) are obstructions such as walls and metal appliances.
As a result, the typical indoor range of your wireless devices will be between 100
to 200 feet. Note also that connection speed may decrease as you move farther
from the wireless router (or access point).
In order to determine if wireless issues are related to range, we suggest
temporarily moving the computer, if possible, to five to 10 feet away from the
wireless router (or access point). Please see the section titled “Placement of your
Wireless Networking Hardware for Optimal Performance” in this manual.
If issues persist even at close range, please contact Belkin Technical Support.
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Signal strength is poor.
Wireless technology is radio-based, which means connectivity and the
throughput performance between devices decreases when the distance between
devices increases. Other factors that will cause signal degradation (metal is
generally the worst culprit) are obstructions such as walls and metal appliances.
As a result, the typical indoor range of your wireless devices will be between 100
to 200 feet. Note also that connection speed may decrease as you move farther
from the wireless router (or access point). Please see the section titled
“Placement of your Wireless Networking Hardware for Optimal Performance” in
this manual.
If issues persist even at close range, please contact Belkin Technical Support.
Why are there two wireless utilities in my system tray? Which one should I
use?
There are several features and advantages to using the Belkin Wireless
Networking Utility over the Windows XP Wireless Zero Configuration utility. We
offer a site survey, detailed link information, and adapter diagnosis, to name a
few.
It’s essential to know which utility is managing your adapter. We recommend
using the Belkin Wireless Networking Utility. To use the Belkin Wireless
Networking Utility, follow the steps below:
Step 1 Right-click on the network status icon in the system tray and select “View
Available Wireless Networks”.
Step 2 Click on the “Advanced” button in the lower left-hand corner of the
“Available Wireless Networks” window.
Step 3 From the “Advanced” tab, uncheck “Use Windows to configure my
wireless network”. Once the box is unchecked, click
“OK” to close the window.
You are now using the Belkin Wireless Networking Utility to configure the Card.
The Card is not detected by operating system.
• The Card is not recognized by your desktop computer.
• The “New Hardware Wizard” does not appear when booting up the computer.
• Receive Microsoft Error Code: 10
• Receive Microsoft Error Code: 0
If the “New Hardware Wizard” does not appear, or you receive any of the above
error codes, please attempt the following troubleshooting steps:
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1. Remove the screws behind your computer case that secure the computer
cover and remove cover.
2. Touch any metal part of the case to discharge static electricity, which could
damage your product or your computer.
3. Remove the Card.
4. Locate a different empty PCI expansion slot. It is usually white in color.
5. Confirm that the Card will fit into the slot you have chosen. Keep in mind that
the included antenna needs to be oriented with the top pointing up. If there are
cables and other connections in the way, try to pick the PCI slot that has the
fewest obstructions to correct the positioning of the antenna.
6. Remove the metal port cover from the back of the computer that corresponds
to the PCI slot you selected. If there is a screw, place it in a safe place, as you
will be using it to attach the Card to the computer later.
7. Push the Card firmly into the PCI slot that you have chosen. Apply pressure as
needed until the connector is fully seated.
8. Now secure the Card with the screw that you previously placed in a safe place.
9. Carefully screw the antenna onto the threaded connector on the Card. Turn
the antenna until it is vertical and pointing up.
10. Replace the computer’s cover. Now that the Card is installed, you can
reconnect the power cord, and turn it back on.
11. The computer should now properly recognize the Card.
What’s the difference between 802.11b, 802.11g, 802.11a, and Pre-N?
Currently there are four levels of wireless networking standards, which transmit data at
very different maximum speeds. Each is based on the designation for certifying network
standards. The most common wireless networking standard, 802.11b, transmits
information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and Pre-N works at
108Mbps. Pre-N, the precursor to the upcoming 802.11n release, promises speeds that
exceed 802.11g, and up to twice the wireless coverage area. See the following chart for
more detailed information.
Wireless Comparison Chart
Wireless
Technology 802.11b 802.11g 802.11a Belkin Pre-N
Speed 11Mbps 54Mbps 54Mbps 600% faster than
standard
802.11g*
Frequency Common
household
devices such as
Common
household
devices such as
5GHz—
uncrowded band Common
household
devices such as
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cordless phones
and microwave
ovens may
interfere with the
unlicensed band
2.4GHz
cordless phones
and microwave
ovens may
interfere with the
unlicensed band
2.4GHz
cordless phones
and microwave
ovens may
interfere with the
unlicensed band
2.4GHz
Compatibility Compatible with
802.11g Compatible with
802.11b Incompatible with
802.11b or
802.11g
Compatible with
802.11g or
802.11b
Coverage* Depends on
interference—
typically 100–200
ft. indoors
Depends on
interference—
typically 100–200
ft. indoors
Interference
range is typically
50–100 ft.
Up to 800% wider
coverage than
standard
802.11g*
Advantage Mature—legacy
technology Common—
widespread use
for Internet
sharing
Less
interference—
great for
multimedia
application
Leading edge—
best coverage
and throughput
*Distance and connection speeds will vary depending on your networking environment.
Technical Support
You can find technical support information at www.belkin.com or
www.belkin.com/networking. If you want to contact technical support
by phone, please call:
US: 877-736-5771
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
Europe: www.belkin.com/support
Information
Wi-Fi® Interoperability Certificate
FCC Statement
DECLARATION OF CONFORMITY WITH FCC RULES
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FOR ELECTROMAGNETIC COMPATIBILITY
We, Belkin Corporation, of 501 West Walnut Street,
Compton, CA 90220, declare under our sole responsibility that the product,
F5D7000, to which this declaration relates, complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Caution: Exposure to Radio Frequency Radiation.
The radiated output power of this device is far below the FCC radio frequency
exposure limits. Nevertheless, the device shall be used in such a manner that the
potential for human contact during normal operation is minimized. When
connecting an external antenna to the device, the antenna shall be placed in
such a manner to minimize the potential for human contact during normal
operation. In order to avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to the antenna shall not be less than 20cm (8
inches) during normal operation.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged
to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Statement
Modifications
The FCC requires the user to be notified that any changes or modifications to
this device that are not expressly approved by Belkin Corporation may void
the user’s authority to operate the equipment.
Canada-Industry Canada (IC)
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The wireless radio of this device complies with RSS 139 & RSS 210 Industry
Canada. This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B conforme á la norme NMB-003
du Canada.
Europe-European Union Notice
Radio products with the CE 0682 or CE alert marking comply with the R&TTE
Directive (1995/5/EC) issued by the Commission of the European Community.
Compliance with this directive implies conformity to the following European
Norms (in brackets are the equivalent international standards).
• EN 60950 (IEC60950) – Product Safety
• EN 300 328 Technical requirement for radio equipment
• ETS 300 826 General EMC requirements for radio equipment
To determine the type of transmitter, check the identification label on your
Belkin product. Products with the CE marking comply with the EMC Directive
(89/336/EEC) and the Low Voltage Directive (72/23/EEC) issued by the
Commission of the European Community. Compliance with these directives
implies conformity to the following European Norms (in brackets are the
equivalent international standards).
• EN 55022 (CISPR 22) – Electromagnetic Interference
• EN 55024 (IEC61000-4-2,3,4,5,6,8,11)- Electromagnetic Immunity
• EN 61000-3-2 (IEC610000-3-2) - Power Line Harmonics
• EN 61000-3-3 (IEC610000) – Power Line Flicker
• EN 60950 (IEC60950) – Product Safety
Products that contain the radio transmitter are labeled with CE 0682 or CE alert
marking and may also carry the CE logo.
Belkin Corporation Limited Lifetime Product Warranty
What this warranty covers.
Belkin Corporation warrants to the original purchaser of this Belkin product that
the product shall be free of defects in design, assembly, material, or
workmanship.
What the period of coverage is.
Belkin Corporation warrants the Belkin product for the lifetime of the product.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge
(except for shipping charges for the product).
What is not covered by this warranty?
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All above warranties are null and void if the Belkin product is not provided to
Belkin Corporation for inspection upon Belkin’s request at the sole expense of
the purchaser, or if Belkin Corporation determines that the Belkin product has
been improperly installed, altered in any way, or tampered with. The Belkin
Product Warranty does not protect against acts of God (other than lightning) such
as flood, earthquake, war, vandalism, theft, normal-use wear and tear, erosion,
depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e.
brownouts or sags), non-authorized program, or system equipment modification
or alteration.
How to get service.
To get service for your Belkin product you must take the following steps:
1. Contact Belkin Corporation at 501 W. Walnut St., Compton CA 90220,
Attn: Customer Service, or call (800)-223-5546, within 15 days of the
Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin Customer Service Representative will then instruct you on
how to forward your receipt and Belkin product and how to proceed with
your claim.
Belkin Corporation reserves the right to review the damaged Belkin product. All
costs of shipping the Belkin product to Belkin Corporation for inspection shall be
borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is
impractical to ship the damaged equipment to Belkin Corporation, Belkin may
designate, in its sole discretion, an equipment repair facility to inspect and
estimate the cost to repair such equipment. The cost, if any, of shipping the
equipment to and from such repair facility and of such estimate shall be borne
solely by the purchaser. Damaged equipment must remain available for
inspection until the claim is finalized. Whenever claims are settled, Belkin
Corporation reserves the right to be subrogated under any existing insurance
policies the purchaser may have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN
CORPORATION, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR,
EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED
WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY,
ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
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Some states do not allow limitations on how long an implied warranty lasts, so
the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN CORPORATION BE LIABLE FOR INCIDENTAL,
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES
SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING
OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other rights,
which may vary from state to state. Some states do not allow the exclusion or
limitation of incidental, consequential, or other damages, so the above limitations
may not apply to you.
BELKIN
Wireless G Desktop Card
Belkin Tech Support
US: 877-736-5771
310-898-1100 ext. 2263
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
Europe: www.belkin.com/support
Belkin Corporation
501 West Walnut Street
Los Angeles, CA 90220, USA
310-898-1100
310-898-1111 fax
Belkin Ltd.
Express Business Park, Shipton Way
Rushden, NN10 6GL, United Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
Belkin Ltd.
4 Pioneer Avenue
Tuggerah Business Park
Tuggerah, NSW 2259, Australia
+61 (0) 2 4350 4600
+61 (0) 2 4350 4700 fax
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Belkin B.V.
Boeing Avenue 333
1119 PH Schiphol-Rijk, The Netherlands
+31 (0) 20 654 7300
+31 (0) 20 654 7349 fax
© 2006 Belkin Corporation. All rights reserved. All trade names are registered
trademarks of respective manufacturers listed. Windows is either a registered
trademark or trademark of Microsoft Corporation in the United States and/or
other countries.
P74685-D
Ok-mk 10/23/06