Belkin F5D8011B N1 Wireless Notebook Card User Manual P75172 F5D8011 man indd

Belkin International, Inc. N1 Wireless Notebook Card P75172 F5D8011 man indd

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Contents

Part 3

2928Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking Utility29section123456Advanced Diagnostic ToolsThe “Advanced Diagnostic Tools” section is the central control panel for all the settings of the hardware and software components of the wireless network. It provides an array of tests and connectivity services to ensure optimal network performance.

3130TroubleshootingTroubleshooting31section123456I can’t connect to the Internet wirelessly.If you are unable to connect to the Internet from a wireless computer, please check the following items:1. Look at the lights on your wireless router. If you’re using a Belkin Wireless Router, the lights should be as follows:• The “Power” light should be on.• The “Connected” light should be on, and not blinking.• The “WAN” light should be either on or blinking.If your Belkin Wireless Router’s lights have the above characteristics, go to number 2 below.If this is NOT the case, make sure:• The router’s power cord is plugged in.• All cables are connected between the router and the modem.• All the modem’s LEDs are functioning correctly. If not, see your modem’s user manual.• Reboot the router.• Reboot the modem.If you continue to have issues, please contact Belkin Technical Support.If you are not using a Belkin Wireless Router, consult that router manufacturer’s user guide.2. Open your wireless utility software by clicking on the icon in the system tray at the bottom right-hand corner of the screen. If you’re using a Belkin Wireless Card, the tray icon should look like this (the icon may be red or green): 3. The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”.Available networks are wireless networks to which you can connect. If you are using a Belkin 802.11g (G Plus) Router, or Belkin 802.11g (54g) Router, “Belkin54g” is the default name.If you are using a Belkin 802.11b Router, the default name should be “WLAN”.If you are NOT using a Belkin Router, please consult your router manufacturer’s user manual for the default name.The name of your wireless network appears in “Available Networks”.If the correct network name is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:1. Click on the correct network name in the “Available Networks” list.2. If the network has security (encryption) enabled, you will need to enter the network key. Click “Connect”. For more information regarding security, see the page entitled: “Securing your Wi-Fi Network” on page 17 of this User Manual.3. Within a few seconds, the tray icon in the lower right-hand corner of your screen should turn green, indicating a successful connection to the network.If you are still unable to access the Internet after connecting to the wireless network, please contact Belkin Technical Support.The name of your wireless network DOES NOT appear in the listof “Available Networks”.If the correct network name is not listed, check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Card to connect to the wireless router (or access point).Note: To check the SSID settings or look for an available network, double-click the Signal Indicator icon to bring up the “Wireless Networks” screen. Click “Add” if you do not see the network you are trying to connect to and type in the SSID. For more information about setting up an SSID, please reference your router manufacturer’s user manual.If issues persist even at close range, please contact Belkin Technical Support.

333233section123456TroubleshootingTroubleshootingInstallation CD-ROM does not start Belkin Wireless Networking Utility.If the CD-ROM does not start the Belkin Wireless Networking Utility automatically, it could be that the computer is running other applications that are interfering with the CD drive. If the Belkin Wireless Networking Utility screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon. Next, double-click on the CD-ROM drive that the Installation CD has been placed in to start the installation. Then double-click on the folder named “Files”. Next, double-click on the icon named “setup.exe”.Power LED does not come ON; Card is not working.If the LED indicators are not ON, the problem may be that the Card is not connected or installed properly. Verify that the Card is plugged firmly into the CardBus slot of your computer. Check to see that the drivers for the Card have been installed. Right-click on the “My Computer” icon on your desktop. Choose “Properties” and navigate to the “Device Manager” and see if your CardBus Card is listed without any errors. If an error is indicated, contact Belkin Technical Support.Link LED is blinking slowly; I cannot connect to a wireless network or the Internet.If your Card appears to be functioning properly, but you cannot connect to a network or you have a red wireless icon at the bottom of your screen, the problem may be that there is a mismatch between the network name (SSID) settings in your wireless network properties.Check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Card to connect to the wireless router (or access point).Note: To check the SSID settings or look for an available network, double-click the Signal Indicator icon to bring up the “Wireless Networks” screen. Click “Add” if you do not see the network you are trying to connect to and type in the SSID.For more information about setting up an SSID, please reference your router manufacturer’s user manual.If issues persist even at close range, please contact Belkin Technical Support.Link LED is solid but I cannot connect to the Internet.If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router (or access point). Check the WEP, WPA, or WPA2 key settings to see if they match. The key is case-sensitive and the spelling on each computer and wireless router (or access point) must be exactly the same in order for the Card to connect to the router. For more information about encryption, please see “Securing your Wi-Fi Network” on page 17 of this User Manual.If issues persist even at close range, please contact Belkin Technical Support.Data transfer is sometimes slow.Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the wireless router (or access point).In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet away from the wireless router (or access point). Please see the section titled “Placement of your Wireless Networking Hardware for Optimal Performance” on page 2 of this User Manual. If issues persist even at close range, please contact Belkin Technical Support.Signal strength is poor.Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the wireless router (or access point). In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet away from wireless router (or access point).

353435section123456TroubleshootingTroubleshootingChanging the wireless channel – Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the router is shipped with is channel 6. You may choose from several other channels depending on your region; see your router’s (or access point’s) user manual for instructions on how to choose other channels.Limiting the wireless transmit rate – Limiting the wireless transmit rate can help improve the maximum wireless range, and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your Card’s connection. In the “Properties” dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the Wireless Card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment; note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s literature. If issues persist even at close range, please contact Belkin Technical Support.Why are there two wireless utilities in my system tray? Which one do I use?There are several features and advantages from using the Belkin Wireless Networking Utility over the Windows XP Wireless Zero Configuration utility. We offer a site survey, detailed link information, and adapter diagnosis, to name a few.It’s essential to know which utility is managing your Card. We recommend using the Belkin Wireless Networking Utility. To use the Belkin Wireless Networking Utility, follow the steps below:Step 1 Right-click on the network status icon in the system tray and select the “Status” tab.Step 2 From the “Status” tab, uncheck the “Use Windows to configure my wireless network settings” box. Once the box is unchecked, click the “Close” button to close the window.You are now using the Belkin Wireless Networking Utility to configure the Card.Card does not perform or connection is unstable when computer has a second built-in wireless network card (such as a mini PCI or Intel® Centrino™).This condition occurs if your computer h as a built-in wireless card while your Belkin Wireless Card is also active. This happens because Windows must now handle two active wireless connections.You need to disable the built-in wireless card from your computer under “Network Adapters” in the Device Manager.Card does not perform or connection is slow when computer has a built-in wired Ethernet card.This condition occurs if your computer has an active Ethernet card while your Wireless Card is also active. This happens because Windows must now handle two active network connections. You need to disable the Ethernet card from your computer under “Network Adapters” in the Device Manager.What’s the difference between 802.11b, 802.11g, 802.11a, and draft 802.11n?Currently there are four levels of wireless networking standards, which transmit data at very different maximum speeds. Each is based on the designation for certifying network standards. The most common wireless networking standard, 802.11b, transmits information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and draft 802.11n works at 108Mbps. See the chart on the next page for more detailed information.

373637section123456TroubleshootingTroubleshootingWireless Comparison ChartWireless Technology802.11bG (802.11g)G Plus (802.11g with HSM)G Plus MIMO (802.11g with MIMO MRC)N1 MIMO (draft 802.11n with MIMO)Speed*11Mbps link rate/baseline5x faster than 802.11b*10x faster than 802.11b*10x faster than 802.11b*Wired speed over the air*FrequencyCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHzCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHzCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHzCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHzCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHzCompatibilityCompatible with 802.11gCompatible with 802.11b/gCompatible with 802.11b/gCompatible with 802.11b/gCompatible with draft 802.11n** and 802.11b/gCoverage*Typically 100–200 ft. indoorsUp to 400 ft.* Up to 700 ft.* Up to 1,000 ft.* Up to 1,400 ft.*AdvantageMature—legacy technologyCommon—widespread use for Internet sharingEnhanced speed and coverageBetter coverage and consistent speed at rangeLeading edge— best coverage and throughput*Distance and connection speeds will vary depending on your networking environment.**This Card is compatible with products based on the same version of the draft 802.11n specifications, and may require a software upgrade for best results.Technical SupportYou can find technical support information at www.belkin.com/networking. If you want to contact technical support by phone, please call: US: 877-736-5771 Europe: 00 800 223 55 460 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 800 616 1790

3938InformationInformation39section123456Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin Corporation may void the user’s authority to operate the equipment.Belkin Corporation Limited Lifetime Product WarrantyWhat this warranty covers. Belkin Corporation warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. What the period of coverage is. Belkin Corporation warrants the Belkin product for the lifetime of the product.What will we do to correct problems? Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product).What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin Corporation for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin Corporation determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God (other than lightning) such as flood, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration.How to get service. To get service for your Belkin product you must take the following steps:1. Contact Belkin Corporation at 501 W. Walnut St., Compton CA 90220, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information: a. The part number of the Belkin product. b. Where you purchased the product. c. When you purchased the product. d. Copy of original receipt.2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim.FCC StatementDECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITYWe, Belkin Corporation, of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the product,F5D8011to which this declaration relates, complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Caution: Exposure to Radio Frequency Radiation. The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.When connecting an external antenna to the device, the antenna shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation.Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the distance between the equipment and the receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.

40InformationInformation41noitces123456Belkin Corporation reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin Corporation for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin Corporation, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Belkin Corporation reserves the right to be subrogated under any existing insurance policies the purchaser may have.How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN CORPORATION, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.IN NO EVENT SHALL BELKIN CORPORATION BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you.This device has been tested and meets the FCC RF Exposure guidelines.The maximum SAR value reported is 0.31.