Belkin F5D9050C Wireless G Plus MIMO USB Network Adapter User Manual P75122 F5D9050 man indd
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Belkin Ltd.
7 Bowen Crescent, West Gosford
NSW 2250, Australia
+61 (0) 2 4372 8600
+61 (0) 2 4372 8603 fax
Belkin B.V.
Boeing Avenue 333
1119 PH Schiphol-Rijk, The Netherlands
+31 (0) 20 654 7300
+31 (0) 20 654 7349 fax
Belkin Tech Support
US: 877-736-5771
310-898-1100 ext. 2263
Europe: 00 800 223 55 460
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
Belkin Corporation
501 West Walnut Street
Los Angeles, CA 90220-5221, USA
310-898-1100
310-898-1111 fax
Belkin Ltd.
Express Business Park, Shipton Way
Rushden, NN10 6GL, United Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
© 2006 Belkin Corporation. All rights reserved. All trade names are registered trademarks of
respective manufacturers listed. 54g is a trademark of Broadcom Corporation in the United
States and/or other countries. The mark Wi-Fi is a registered mark of the Wi-Fi Alliance. The
“Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.w
P75122
Wireless G Plus MIMO
USB Network Adapter
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User Manual
F5D9050
Connect your computer to a wireless network
Wireless G Plus MIMO
USB Network Adapter
1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Benefits of a Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Advantages of a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Placement of your Wireless Networking Hardware for
Optimal Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Applications and Advantages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 Installing and Setting up the Adapter . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 1: Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 2: Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Step 3: Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4 Using the Belkin Wireless Networking Utility . . . . . . . . . . . . . . . . . 12
Accessing the Belkin WNU
from the Windows System Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Available Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Network Status and Solution Tips . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting Wireless Network Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 15
Securing your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring your Adapter to use Security . . . . . . . . . . . . . . . . . . . 19
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Table of Contents
Introduction
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Thank you for purchasing the Belkin Wireless G Plus MIMO USB
Network Adapter (the Adapter). Now you can take advantage of this
great new technology and gain the freedom to network your home
and office computers wirelessly. This Adapter allows you to connect
a computer with a USB port to your network. Please be sure to read
through this User Manual completely, and pay special attention to the
section entitled “Placement of your Wireless Networking Hardware for
Optimal Performance”.
Benefits of a Home Network
Your Belkin Home Network will allow you to:
• Share one high-speed Internet connection with all the computers
in your home
• Share resources, such as files, and hard drives among all the
connected computers in your home
• Share a single printer with the entire family
• Share documents, music, video, and digital pictures
• Store, retrieve, and copy files from one computer to another
• Simultaneously play games online, check Internet email, and chat
Advantages of a Wireless Network
• Mobility – you’ll no longer need a dedicated “computer
room”—now you can work on a networked laptop or desktop
computer anywhere within your wireless range
• Easy installation – Belkin Easy Installation Wizards make
setup simple
• Flexibility – set up and access printers, computers, and other
networking devices from anywhere in your home
• Easy Expansion – the wide range of Belkin networking products
let you expand your network to include devices such as printers
and gaming consoles
• No cabling required – you can spare the expense and hassle of
retrofitting Ethernet cabling throughout the home or office
• Widespread industry acceptance – choose from a wide range
of interoperable networking products
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Introduction
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Introduction
Placement of your Wireless Networking Hardware for
Optimal Performance
Your wireless connection will be stronger the closer your computer
is to your wireless router (or access point). Typical indoor operating
range for your wireless devices is between 100 and 200 feet. In the
same way, your wireless connection and performance will degrade
somewhat as the distance between your wireless router (or access
point) and connected devices increases. This may or may not be
noticeable to you. As you move farther from your wireless router (or
access point), connection speed may decrease. Factors that can
weaken signals simply by getting in the way of your network’s radio
waves are metal appliances or obstructions, and walls.
If you have concerns about your network’s performance that might be
related to range or obstruction factors, try moving the computer to a
position between five and 10 feet from the wireless router (or access
point) in order to see if distance is the problem. If difficulties persist
even at close range, please contact Belkin Technical Support.
Note: While some of the items listed below can affect network
performance, they will not prohibit your wireless network from
functioning; if you are concerned that your network is not operating
at its maximum effectiveness, this checklist may help.
1. Placement of your Wireless Router (or Access Point)
Place your wireless router (or access point), the central connection
point of your network, as close as possible to the center of your
wireless network devices.
To achieve the best wireless network coverage for your “wireless
clients,” (i.e. computers enabled by Belkin Wireless Notebook Cards,
Wireless Desktop Cards, and Wireless USB Adapters):
• Ensure that your wireless router’s (or access point’s) antennas
are parallel to each other, and are positioned vertically (toward
the ceiling). If your wireless router (or access point) itself is
positioned vertically, point the antennas as much as possible in
an upward direction.
• In multistory homes, place the wireless router (or access point) on a
floor that is as close to the center of the home as possible. This may
mean placing the wireless router (or access point) on an upper floor.
• Try not to place the wireless router (or access point) near a
cordless 2.4GHz phone.
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2. Avoid Obstacles and Interference
Avoid placing your wireless router (or access point) near devices that
may emit radio “noise”, such as microwave ovens. Other objects that
can inhibit wireless communication can include:
• Refrigerators
• Washers and/or dryers
• Metal cabinets
• Large aquariums
• Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, make sure that
objects such as these are not blocking the signal’s path between your
computers and wireless router (or access point).
3. Cordless Phone Placement
If the performance of your wireless network is impaired after
attending to the above issues, and you have a cordless phone:
• Try moving cordless phones away from the wireless router
(or access point) and your wireless-enabled computers.
• Unplug and remove the battery from any cordless phone
that operates on the 2.4GHz band (check manufacturer’s
information). If this fixes the problem, your phone may
be interfering.
• If your phone supports channel selection, change the
channel on the phone to the farthest channel from your
wireless network as possible. For example, change the
phone to channel 1 and move your wireless router (or
access point) to channel 11. (Your channel selection will
vary depending on your region.) See your phone’s user
manual for detailed instructions.
• If necessary, consider switching to a 900MHz or 5GHz
cordless phone.
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Introduction
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as
apartment buildings or office complexes, there may be wireless
networks nearby that can conflict with yours. Use the Site Survey
capabilities of your Belkin Wireless Networking Utility to locate any
other wireless networks, and move your wireless router (or access
point) and computers to a channel as far away from other networks
as possible.
Experiment with more than one of the available channels in order to
find the clearest connection and avoid interference from neighboring
cordless phones or other wireless devices.
For more Belkin wireless networking products, use the detailed Site
Survey and wireless channel information included in your User Manual.
5. Secure Connections, VPNs, and AOL
Secure connections typically require a user name and password, and
are used where security is important. Secure connections include:
• Virtual Private Network (VPN) connections, often used to connect
remotely to an office network
• The “Bring Your Own Access” program from America Online (AOL),
which lets you use AOL through broadband provided by another
cable or DSL service
• Most online banking websites
• Many commercial websites that require a user name and password
to access your account
Secure connections can be interrupted by a computer’s power
management setting, which causes it to “go to sleep.” The simplest
solution to avoid this is to simply reconnect by re-running the VPN or
AOL software, or by re-logging into the secure website.
A second alternative is to change your computer’s power management
settings so it does not go to sleep; however, this may not be appropriate
for portable computers. To change your power management setting in
Windows, see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs, and
AOL, please review steps 1–4 in the previous pages to be sure you have
addressed these issues.
These guidelines should allow you to cover the maximum possible area
with your wireless router. Should you need to cover an even wider
area, we suggest the Belkin Wireless Range Extender/Access Point.
Introduction
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Introduction
For more information regarding our networking products, visit our website
at www.belkin.com/networking or call Belkin Technical Support.
Product Features
The Adapter is a wireless LAN USB networking device that works
best with the Wireless G Plus MIMO Router. It complies with
the IEEE 802.11g standard in order to communicate with other
802.11g-compliant wireless devices at 54Mbps. The Adapter is
compatible with all 802.11g devices as well as other 802.11b
products at 11Mbps. 802.11g products operate on the same 2.4GHz
frequency band as 802.11b Wi-Fi® products.
• 2.4GHz ISM (Industrial, Science, and Medical) band operation
• Integrated easy-to-use Wireless Configuration Utility
• USB 2.0 interface, for operation in virtually any computer with a
USB 2.0 port
• WPA2, WPA, 64-bit or 128-bit WEP (Wired Equivalent Privacy)
• Wireless access to networked resources
• Support for both Infrastructure and Ad-Hoc (peer-to-peer)
networking modes
• Data rate of up to 54Mbps (802.11g), or 11Mbps (802.11b)
• Easy installation and use
• LED power and network link indicators
Overview
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Applications and Advantages
• Wireless roaming with a laptop around the home or office
Offers the freedom of networking without cables
• Connection rates of up to 54Mbps
Provides immediate, higher-speed wireless connectivity at home,
work, and hotspot locations without compromising the use of
existing 802.11b products
• Compatibility with 802.11b products
802.11g wireless LAN solutions are backward-compatible with
existing Wi-Fi (IEEE 802.11b) products and with other products
that display the 54g™ mark
• Difficult-to-wire environments
Enables networking in buildings with solid or finished walls, or
open areas where wiring is difficult to install
• Frequently changing environments
Adapts easily in offices or environments that frequently rearrange
or change locations
• Temporary LANs for special projects or peak time
Sets up temporary networks such as at trade shows, exhibitions,
and construction sites, which need networks on a short-term
basis; also companies who need additional workstations for a
peak activity period
• SOHO (Small Office/Home Office) networking needs
Provides the easy and quick, small network installation SOHO
users need
Product Specifications
Host Interface USB 2.0
Power Consumption 802.11b: TX: 440mA RX: 270mA
802.11g: TX: 370mA RX: 270mA
Environment Conditions
Operating Temperature: 32–140 degrees F (0–60 degrees C)
Storage Temperature: -4–176 degrees F (-20–80 degrees C)
Humidity
Operating: 10–85% non-condensing
Storing: 5–90% non-condensing
Typical Operating Range Up to 1,000 ft. (304.8m) (wireless
performance may vary depending on
the networking environment)
Overview
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Overview
(a) Protective Cap
The cap is provided to protect the USB connector during
transportation. Remove the cap before inserting the USB Adapter to
your computer’s USB port or through the provided Desktop Stand.
(b) Power/Activity LED
Lights when the Adapter is powered on and flashes when the
Adapter is active.
(c) USB Connector
Part of the Adapter that fits into your computer’s USB port.
(d) Desktop Stand
Lets you move the USB Adapter away from interfering objects
around your computer.
System Requirements
• PC-compatible laptop with one available USB port
• Windows® 2000 or XP
Package Contents
• Wireless G Plus MIMO USB Network Adapter
• Desktop Stand
• Quick Installation Guide
• Installation Software CD
• User Manual
(b)
(a)
(c)
(d)
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Step 1 Install
IMPORTANT: Install the software before inserting the Adapter.
1.1 Insert the Installation Software CD into your CD-ROM drive.
1. 2 The Belkin Setup Utility screen will automatically appear. (This may
take 15–20 seconds.) Click “install” to start the installation.
Note: If the Belkin Setup Utility screen does not appear within
20 seconds, access your CD-ROM by double-clicking on the “My
Computer” icon; then double-click on the CD-ROM drive into which
the installation CD has been placed. Double-click on the folder named
“files”, then double-click on the icon named “setup.exe”.
Installing and Setting up the Adapter
1.3 Click “install”.
1.4 The InstallShield Wizard
will now start. Click “Next”
to continue.
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Installing and Setting up the Adapter
1.5 The first in a series of progress-
monitoring screens will let you
know where you are in the setup
process. Click “Next”.
1.6 When the installer process is
complete, you will see the following
screen. Click “Finish”.
1.7 You might see a screen similar
to this one. This DOES NOT
mean there is a problem. Our
software has been fully tested
and is compatible with this
operating system. Select
“Continue Anyway” and follow
the on-screen instructions.
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Step 2 Insert
Insert the Adapter into your Computer
2.1 After the software installation is
complete, the message “Please
plug in your USB Adapter now” will
appear. Insert your Belkin Adapter.
2.2 The Found New Hardware Wizard
will appear. (This may take 15–20
seconds.) Select “Install the
software automatically” and click
“Next” to install the hardware.
2.3 The Wizard will now install
your software.
2.4 The installation is now complete.
Click “Finish” to exit.
Installing and Setting up the Adapter
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Installing and Setting up the Adapter
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Step 3 Configure
Use the Belkin Wireless Networking Utility
3.1 After restarting your computer,
double-click the Belkin Wireless
Networking Utility (WNU) icon on
the desktop screen.
3.2 The Belkin WNU screen
will appear.
3.3 Select a network to connect to
from the “Available Networks” list
and click “Connect”.
Note: In order to see your
available networks, you must be
near a working wireless router or
access point.
3.4 The Belkin WNU icon can also be
found on the system tray.
Note: Double-clicking on
the Belkin WNU icon on the
system tray will bring up the
“Utility” screen.
Installation is now complete.
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Using the Belkin Wireless Networking Utility
After successfully installing the Belkin Wireless Networking Utility
(WNU), configurations for wireless connection and security are just a
few easy clicks away.
Accessing the Belkin WNU from the Windows System Tray
To access the WNU, simply place your mouse pointer and right-click
over the WNU icon on the Windows task tray.
If the icon is not present, click on “Start > Programs > Belkin > Belkin
Wireless Utility”.
The WNU’s default screen is the “Current Status” tab. The
“Current Status” tab displays the current Network Status and
Available Networks.
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Network Status
This window displays the connectivity status of the current network.
It even displays connectivity between the computer and router,
and router and Internet. In the event of a connectivity problem,
this window can be used to determine the problem’s source (e.g.
computer, router, or Internet/modem).
Available Networks
This window displays the available networks at the current location
as well as their SSID, Signal Strength, Security Type, Channel, and
Network Type.
Lost Wireless Connection
If the current wireless connection is lost, a window will pop up and
the WNU will attempt to reconnect.
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Connection Failure
Other options will appear during attempts to reconnect. To stop
connecting, click “Stop” and to reattempt connection, click “Retry”.
Network Status and Solution Tips
To further understand the current Network Status, click “Open
Wireless Utility”. The default screen will be the “Current Status” tab
and the “Network Status” section determines which connections are
good and/or faulty.
The WNU also features a “Solution Tips” section that provides
troubleshooting guidelines.
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Setting Wireless Network Profiles
The “My Connections” tab on the WNU allows you to add, edit, and
delete connection profiles. It also displays signal strength, security,
and network type.
Securing your Wi-Fi® Network
If you choose to connect to a secure network, determine the type
of security (WPA or WEP*) and use the appropriate field in the
dialog box.
*Note: Types of security
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Note: When you select a network using encryption, you will first see
the simple security screen. Click the “Advanced” button to see other
security options (below).
Wireless Equivalent Privacy (WEP) is a less secure, but more widely
adopted wireless security protocol. Depending on the security level
(64- or 128-bit), the user will be asked to input a 10- or 26-character
hex key. A hex key is a combination of letters, a–f, and numbers, 0–9.
Wi-Fi Protected Access (WPA) is the new standard in the wireless
security. However, not all wireless cards and adapters support
this technology. Please check your wireless adapter’s user manual
to check if it supports WPA. Instead of a hex key, WPA uses only
passphrases, which are much easier to remember.
The following section, intended for the home, home-office, and
small-office user, presents a few different ways to maximize the
security of your wireless network.
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At the time of publication, four Encryption Methods
are available:
Encryption Methods:
Name 64-Bit Wired
Equivalent
Privacy
128-Bit Wired
Equivalent
Privacy
Wi-Fi Protected
Access-TKIP
Wi-Fi
Protected
Access 2
Acronym 64-bit WEP 128-bit WEP WPA-TKIP/AES
(or just WPA)
WPA2-AES (or
just WPA2)
Security Good Better Best Best
Features Static keys Static keys Dynamic key
encryption
and mutual
authentication
Dynamic key
encryption
and mutual
authentication
Encryption
keys based on
RC4 algorithm
(typically 40-bit
keys)
More secure
than 64-bit
WEP using a
key length of
104 bits plus
24 additional
bits of system-
generated data
TKIP (Temporal
Key Integrity
Protocol) added
so that keys
are rotated and
encryption is
strengthened
AES
(Advanced
Encryption
Standard)
does not
cause any
throughput
loss
WEP
WEP is a common protocol that adds security to all Wi-Fi-compliant
wireless products. WEP gives wireless networks the equivalent level
of privacy protection as a comparable wired network.
64-Bit WEP
64-bit WEP was first introduced with 64-bit encryption, which includes
a key length of 40 bits plus 24 additional bits of system-generated
data (64 bits total). Some hardware manufacturers refer to 64-bit
as 40-bit encryption. Shortly after the technology was introduced,
researchers found that 64-bit encryption was too easy to decode.
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128-Bit Encryption
As a result of 64-bit WEP’s potential security weaknesses, a more
secure method of 128-bit encryption was developed. 128-bit encryption
includes a key length of 104 bits plus 24 additional bits of system-generated
data (128 bits total). Some hardware manufacturers refer to 128-bit as
104-bit encryption. Most of the new wireless equipment in the market
today supports both 64-bit WEP and 128-bit WEP encryption, but you
might have older equipment that only supports 64-bit WEP. All Belkin
wireless products will support both 64-bit WEP and 128-bit encryption.
Encryption Keys
After selecting either the 64-bit WEP or 128-bit encryption mode, it is
critical that you generate an encryption key. If the encryption key is
not consistent throughout the entire wireless network, your wireless
networking devices will be unable to communicate with one another.
You can enter your key by typing in the hex key. A hex (hexadecimal)
key is a combination of numbers and letters from A–F and 0–9. For
64-bit WEP, you need to enter 10 hex keys. For 128-bit WEP, you
need to enter 26 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
Write down the hex WEP key from your wireless router (or access
point) and enter it manually into the hex WEP key table in your
Adapter’s configuration screen.
WPA
WPA is a new Wi-Fi standard that improves upon the security features
of WEP. To use WPA security, the drivers and software of your wireless
equipment must be upgraded to support it. These updates will be
found on your wireless vendor’s website. There are three types of WPA
security: WPA-PSK (no server), WPA (with radius server), and WPA2.
WPA-PSK (no server) uses what is known as a pre-shared key as the
network key. A network key is a password that is between eight and
63 characters long. It can be a combination of letters, numbers, or
characters. Each client uses the same network key to access the network.
Typically, this is the mode that will be used in a home environment.
WPA (with radius server) works best in a business environment, in
which a radius server automatically distributes the network key to clients.
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WPA2 requires Advanced Encryption Standard (AES) for encryption of
data, which offers much greater security than WPA. WPA uses both
Temporal Key Integrity Protocol (TKIP) and (AES) for encryption.
Setting up your Belkin Wireless Router (or Access Point)
to use Security
To start using security, you need to first enable WEP or WPA for your
wireless router (or access point). For Belkin Wireless Routers (or
Access Points), these security features can be configured by using
the web-based interface. See your wireless router’s (or access point’s)
manual for directions on how to access the management interface.
IMPORTANT: You must now set all wireless network cards/adapters
to match these settings.
Configuring your Adapter to use Security
At this point, you should already have your wireless router (or access point)
set to use WPA or WEP. In order for you to gain wireless connection, you will
need to set your Wireless G Plus MIMO USB Network Adapter to use the same
security settings.
Changing the Wireless Security Settings
The Belkin Wireless G Plus MIMO USB Network Adapter supports
the latest WPA security feature as well as the legacy WEP security
standard. By default, wireless security is disabled.
To enable security, you will first need to determine which standard
is used by the router (or access point). (See your wireless router’s
or access point’s manual for directions on how to access the
security settings.)
To access the security settings on your Adapter, click the “My
Connections” tab and point to the connection for which you want to
change security settings. Click “Edit” to change settings.
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WEP Setup
64-Bit WEP Encryption
1. Select “WEP” from the “Data Encryption” drop-down menu.
2. After selecting your WEP encryption mode, you can enter your
key by typing in the hex key manually.
A hex (hexadecimal) key is a combination of numbers and letters
from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
3. Click “Save” to finish. Encryption in the wireless router
(or access point) is now set. Each of your computers on your
wireless network will now need to be configured with the same
security settings.
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WARNING: If you are using a wireless client to turn on the security
settings in your wireless router (or access point), you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the
wireless router (or access point). If you don’t remember the hex key,
your client will be locked out of the wireless router (or access point).
128-Bit WEP Encryption
1. Select “WEP” from the drop-down menu.
2. After selecting your WEP encryption mode, you can enter your
key by typing in the hex key manually.
A hex (hexadecimal) key is a combination of numbers and letters
from A–F and 0–9. For 128-bit WEP, you need to enter 26 hex keys.
For instance:
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
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3. Click “Save” to finish. Encryption in the wireless router
(or access point) is now set. Each of the computers on your
wireless network will now need to be configured with the same
security settings.
WARNING: If you are using a wireless client to turn on the security
settings in your wireless router (or access point), you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the
wireless router (or access point). If you don’t remember the hex key,
your client will be locked out of the wireless router (or access point).
WPA-PSK (no server)
Choose this setting if your network does not use a radius server. WPA-PSK
(no server) is typically used in home and small office networking.
1. From the “Network Authentication” drop-down menu, select
“WPA-PSK (no server)”.
2. Enter your network key. This can be from eight to 63 characters
and can be letters, numbers, or symbols. This same key must be
used on all of the clients (network cards) that you want to include
in your wireless network.
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3. Click “Save” to finish. You must now set all clients
(network cards) to match these settings.
Wireless Networking Utility Options
The “Options” tab on the WNU provides the user the ability to
customize his or her WNU settings.
Wireless Networking Utility Help
The WNU “Help” tab provides users with access to online and
telephone support, as well as advanced diagnostic tools.
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Advanced Diagnostic Tools
The “Advanced Diagnostic Tools” section is the central control panel
for all the settings of the hardware and software components of
the wireless network. It provides an array of tests and connectivity
services to ensure optimal network performance.
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I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless
computer, please check the following items:
1. Look at the lights on your wireless router. If you’re using a
Belkin Wireless Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above
characteristics, go to number 2 below.
If this is NOT the case, make sure:
• The router’s power cord is plugged in.
• All cables are connected between the router and the modem.
• All the modem’s LEDs are functioning correctly. If not, see
your modem’s user manual.
• Reboot the router.
• Reboot the modem.
If you continue to have issues, please contact Belkin
Technical Support.
If you are not using a Belkin Wireless Router, consult that router
manufacturer’s user guide.
2. Open your wireless utility software by clicking on the icon in
the system tray at the bottom right-hand corner of the screen.
The tray icon should look like this (the icon may be red
or green):
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3. The window should have a list of “Available Networks”.
Available networks are wireless networks to which you
can connect.
If you are using a Belkin 802.11g (G Plus) Router, or Belkin 802.11g
(54g) Router, “Belkin54g” is the default name. If you are using a
Belkin 802.11b Router, the default name should be “WLAN”.
If you are NOT using a Belkin Router, please consult your router
manufacturer’s user manual for the default name.
The name of your wireless network appears in
“Available Networks”.
If the correct network name is listed in the “Available Networks”
list, please follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available Networks” list.
2. If the network has security (encryption) enabled, you will
need to enter the network key. Click “Connect”. For more
information regarding security, see the page entitled: “Securing
your Wi-Fi Network” on page 15 of this User Manual.
3. Within a few seconds, the tray icon in the lower right-hand
corner of your screen should turn green, indicating a
successful connection to the network.
If you are still unable to access the Internet after connecting to
the wireless network, please contact Belkin Technical Support.
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The name of your wireless network DOES NOT appear in the list
of “Available Networks”.
If the correct network name is not listed, check the SSID settings
to see if they match. The SSID is case-sensitive and the spelling on
each computer must be exactly the same in order for the Adapter to
connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
“Wireless Networks” screen. Click “Add” if you do not see the
network you are trying to connect to and type in the SSID. For
more information about setting up an SSID, please reference your
router manufacturer’s user manual.
If issues persist even at close range, please contact Belkin
Technical Support.
Installation CD-ROM does not start Belkin Wireless
Networking Utility.
If the CD-ROM does not start the Belkin Wireless Networking
Utility automatically, it could be that the computer is running
other applications that are interfering with the CD drive.
If the Belkin Wireless Networking Utility screen does not appear
within 15-20 seconds, open up your CD-ROM drive by double-
clicking on the “My Computer” icon. Next, double-click on the
CD-ROM drive that the Installation CD has been placed in to start
the installation. Then double-click on the folder named “Files”.
Next, double-click on the icon named “setup.exe”.
Power LED does not come ON; Adapter is not working.
If the LED indicators are not ON, the problem may be that the
Adapter is not connected or installed properly.
Verify that the Adapter is plugged firmly into the USB port of
your computer. Check to see that the drivers for the Adapter
have been installed. Right-click on the “My Computer” icon on
your desktop. Choose “Properties” and navigate to the “Device
Manager” and see if your Adapter is listed without any errors. If
an error is indicated, contact Belkin Technical Support.
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Link LED is blinking slowly; I cannot connect to a
wireless network or the Internet.
If your Adapter appears to be functioning properly, but you
cannot connect to a network or you have a red wireless icon
at the bottom of your screen, the problem may be that there is
a mismatch between the network name (SSID) settings in your
wireless network properties.
Check the SSID settings to see if they match. The SSID is case-sensitive
and the spelling on each computer must be exactly the same in order for
the Adapter to connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
“Wireless Networks” screen. Click “Add” if you do not see the
network you are trying to connect to and type in the SSID.
For more information about setting up an SSID, please reference
your router manufacturer’s user manual. If issues persist even at
close range, please contact Belkin Technical Support.
Link LED is solid but I cannot connect to the Internet.
If you have a signal but can’t get online or obtain an IP address,
the problem may be that there is a mismatch between the
encryption key settings in your computer and wireless router (or
access point).
Check the WEP, WPA, or WPA2 key settings to see if they match.
The key is case-sensitive and the spelling on each computer
and wireless router (or access point) must be exactly the same
in order for the Adapter to connect to the router. For more
information about encryption, please see “Securing your Wi-Fi
Network” on page 15 of this User Manual.
If issues persist even at close range, please contact Belkin
Technical Support.
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Data transfer is sometimes slow.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move farther from the wireless router (or access point).
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet away from the wireless router (or access point). Please
see the section titled “Placement of your Wireless Networking
Hardware for Optimal Performance” on page 2 of this User
Manual. If issues persist even at close range, please contact
Belkin Technical Support.
Signal strength is poor.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move farther from the wireless router (or access point).
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet away from wireless router (or access point).
Changing the wireless channel – Depending on local wireless
traffic and interference, switching the wireless channel of your
network can improve performance and reliability. The default
channel the router is shipped with is channel 11. You may choose
from several other channels depending on your region; see your
router’s (or access point’s) user manual for instructions on how to
choose other channels.
Limiting the wireless transmit rate – Limiting the wireless
transmit rate can help improve the maximum wireless range, and
connection stability. Most wireless cards and adapters have the
ability to limit the transmission rate. To change this property, go
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to the Windows Control Panel, open “Network Connections” and
double-click on your Adapter’s connection. In the “Properties”
dialog, select the “Configure” button on the “General” tab,
then choose the “Advanced” tab and select the rate property.
Wireless client cards are usually set to automatically adjust the
wireless transmit rate for you, but doing so can cause periodic
disconnects when the wireless signal is too weak; as a rule,
slower transmission rates are more stable. Experiment with
different connection rates until you find the best one for your
environment; note that all available transmission rates should be
acceptable for browsing the Internet.
If issues persist even at close range, please contact Belkin
Technical Support.
Why are there two wireless utilities in my system tray?
Which one do I use?
There are several features and advantages from using the Belkin
Wireless Networking Utility over the Windows XP Wireless
Zero Configuration utility. We offer a site survey, detailed link
information, and adapter diagnosis, to name a few.
It’s essential to know which utility is managing your Adapter. We
recommend using the Belkin Wireless Networking Utility. To use
the Belkin Wireless Networking Utility, follow the steps below:
Step 1 Right-click on the network status icon in the system tray
and select the “Status” tab.
Step 2 From the “Status” tab, uncheck the “Use Windows to
configure my wireless network settings” box. Once the box is
unchecked, click the “Close” button to close the window.
You are now using the Belkin Wireless Networking Utility to
configure the Adapter.
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Adapter does not perform or connection is unstable when computer
has a second built-in wireless network card (such as a mini PCI or
Intel® Centrino™).
This condition occurs if your computer has a built-in wireless
card while your Belkin Wireless Adapter is also active. This
happens because Windows must now handle two active
wireless connections.
You need to disable the built-in wireless card from your computer
under “Network Adapters” in the Device Manager.
Adapter does not perform or connection is slow when computer has
a built-in wired Ethernet card.
This condition occurs if your computer has an active Ethernet
card while your Wireless Adapter is also active. This happens
because Windows must now handle two active network
connections. You need to disable the Ethernet card from your
computer under “Network Adapters” in the Device Manager.
What’s the difference between 802.11b, 802.11g, G Plus, G Plus MIMO,
and Pre-N?
Currently there are four levels of wireless networking standards,
which transmit data at very different maximum speeds. Each is
based on the designation for certifying network standards. The
most common wireless networking standard, 802.11b, transmits
information at 11Mbps; 802.11g works at 54Mbps; G Plus, G
Plus MIMO, and Pre-N work at 108Mbps. Pre-N, the precursor
to the upcoming 802.11n release, promises speeds that exceed
802.11g, and up to twice the wireless coverage area. See the
following chart for more detailed information.
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Wireless Comparison Chart
Wireless
Technology
802.11b
G
(802.11g)
G Plus
(802.11g with
HSM)
G Plus MIMO
(802.11g with
MIMO MRC)
Belkin Pre-N
(802.11g with
True MIMO)
Speed*
11Mbps link
rate/baseline
5x faster than
802.11b*
10x faster than
802.11b*
10x faster than
802.11b*
15x faster than
802.11b*
Frequency
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Compatibility
Compatible
with 802.11g
Compatible
with 802.11b/g
Compatible
with 802.11b/g
Compatible
with 802.11b/g
Compatible
with 802.11g
or 802.11b
Coverage*
Typically
100–200 ft.
indoors
Up to 400 ft.* Up to 700 ft.* Up to 1,000 ft.* Up to 1,400 ft.*
Advantage
Mature—legacy
technology
Common—
widespread
use for Internet
sharing
Enhanced speed
and coverage
Better coverage
and consistent
speed at range
Leading
edge—best
coverage and
throughput
*Distance and connection speeds will vary depending on your networking environment.
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Technical Support
You can find technical support information at www.belkin.com
or www.belkin.com/networking. If you want to contact technical
support by phone, please call:
US: 877-736-5771
Europe: 00 800 223 55 460
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
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Belkin Corporation Limited Lifetime Product Warranty
What this warranty covers.
Belkin Corporation warrants to the original purchaser of this Belkin
product that the product shall be free of defects in design, assembly,
material, or workmanship.
What the period of coverage is.
Belkin Corporation warrants the Belkin product for the lifetime of the product.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge
(except for shipping charges for the product).
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided to
Belkin Corporation for inspection upon Belkin’s request at the sole expense
of the purchaser, or if Belkin Corporation determines that the Belkin product
has been improperly installed, altered in any way, or tampered with. The
Belkin Product Warranty does not protect against acts of God (other than
lightning) such as flood, earthquake, war, vandalism, theft, normal-use wear
and tear, erosion, depletion, obsolescence, abuse, damage due to low
voltage disturbances (i.e. brownouts or sags), non-authorized program, or
system equipment modification or alteration.
How to get service.
To get service for your Belkin product you must take the following steps:
1. Contact Belkin Corporation at 501 W. Walnut St., Compton CA 90220,
Attn: Customer Service, or call (800)-223-5546, within 15 days of the
Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin Customer Service Representative will then instruct you on
how to forward your receipt and Belkin product and how to proceed with
your claim.
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Belkin Corporation reserves the right to review the damaged Belkin product.
All costs of shipping the Belkin product to Belkin Corporation for inspection
shall be borne solely by the purchaser. If Belkin determines, in its sole
discretion, that it is impractical to ship the damaged equipment to Belkin
Corporation, Belkin may designate, in its sole discretion, an equipment repair
facility to inspect and estimate the cost to repair such equipment. The cost,
if any, of shipping the equipment to and from such repair facility and of such
estimate shall be borne solely by the purchaser. Damaged equipment must
remain available for inspection until the claim is finalized. Whenever claims
are settled, Belkin Corporation reserves the right to be subrogated under any
existing insurance policies the purchaser may have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN
CORPORATION, THERE ARE NO OTHER WARRANTIES, EXPRESSED
OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED
WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY,
ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts,
so the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN CORPORATION BE LIABLE FOR INCIDENTAL,
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES
SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING
OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other
rights, which may vary from state to state. Some states do not allow the
exclusion or limitation of incidental, consequential, or other damages, so the
above limitations may not apply to you.
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