Benq Fp591 Users Manual

fp5911 d9fa427e-7171-4942-8f1b-5840e567c5a8 BenQ Computer Monitor FP591 User Guide |

2015-02-03

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BenQ FP591
LCD Color Monitor
15.0" (38.1cm) LCD Panel Size
User's Manual

BenQ LCD Color Monitor User's Guide

Copyright

Disclaimer

Safety
Instructions

Copyright © 2002 by BENQ Corporation (formerly Acer Communications & Multimedia Inc.). All
rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in
a retrieval system or translated into any language or computer language, in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior
written permission of BENQ Corporation.
BENQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BENQ Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of BENQ Corporation to notify any person of such revision or changes.
1.
2.
3.

4.
5.
6.

7.

The AC plug isolates this equipment from the AC supply.
Unplug this product from the wall outlet before cleaning. Clean the LCD monitor surface with
a lint-free, non-abrasive cloth. Avoid using any cleaning solution or glass cleaner.
Slots and openings on the back or top of the cabinet are provided for ventilation. They must
not be blocked or covered. This product should never be placed near or over a radiator or
heat source, or in a built-in installation unless proper ventilation is provided.
This product should be operated from the type of power indicated on the marking label. If you
are not sure of the type of power available, consult your dealer or local power company.
Never push objects of any kind, or spill liquid of any kind into this product.
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident (dropping, mishandling) occurs, contact qualified service personnel for servicing.
The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.

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BenQ LCD Color Monitor User's Guide

====
======Table
========of
==
===Contents

Unpacking .......................................................................................................................................... 3
Views of the Monitor ..................................................................................................................... 4
Front View ........................................................................................................................................ 4
Back View (1) ................................................................................................................................... 4
Back View (2): Locations of plugs & sockets ............................................................................ 5
Installation ......................................................................................................................................... 6
Hardware Installation ..................................................................................................................... 6
Software Installation ....................................................................................................................... 8
Adjusting the Monitor .................................................................................................................. 37
A Look at the Control Panel ...................................................................................................... 37
Hot Key Mode ............................................................................................................................... 38
Key, OSD Lock hot key ........................................................................................................... 39
Key, Input Priority hot key ........................................................................................................ 39
Main Menu Mode ........................................................................................................................... 40
Troubleshooting ............................................................................................................................ 49
Frequently Asked Questions (FAQ) ......................................................................................... 49
Need More Help? .......................................................................................................................... 50
Supported operating modes ....................................................................................................... 51
Specifications .................................................................................................................................. 52

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BenQ LCD Color Monitor User's Guide

Unpacking
Please check you have the following items. If they are missing or are damaged, please immediately
contact the dealer at which you purchased the goods.
BenQ LCD Monitor

Quick Start Guide

CD-ROM Disk

Power cord

Audio cable

Signal cable: D-Sub

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BenQ LCD Color Monitor User's Guide

Views of the Monitor
Front View

Back View (1)

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BenQ LCD Color Monitor User's Guide

Back View (2): Locations of plugs & sockets

6 5 4

3

2 1

1. Audio connector (Audio input)

2. DVI-D connector

3. D-Sub connector

4. Power AC input jack

5. DC 12V output

6. USB connector

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BenQ LCD Color Monitor User's Guide

Installation
Hardware Installation
Make sure that the computer and monitor’s power are both turned off. Please follow the steps to
install your LCD monitor.
1. Connect signal cable to the LCD monitor.

2. Connect audio cable to the audio jack.

3. Connect the power cord to your LCD
monitor.

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BenQ LCD Color Monitor User's Guide

4. Connect the other end of signal cable to
the signal connector of your computer. Connect audio cable to your computer.

5. Connect power cord to an AC power
socket.

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BenQ LCD Color Monitor User's Guide

Software Installation
A. Microsoft® Windows® 95 / 98 / 2000/ XP
If you are using Windows 95, Windows 98, Windows 2000 or XP as an operating system, you have
to set up the correct monitor driver.

Windows 95. The first time you start Windows with a new monitor, the system will detect it
and automatically install the driver for plug and play displays. To install the current driver from CD,
proceed as follows:
1.
2.

Insert “BenQ LCD Monitor” CD-ROM into your CD-ROM Driver.
Click “Start” then “Settings”.

3.

Double click the “Display” icon in the Control Panel.

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BenQ LCD Color Monitor User's Guide

4.

From the “Display properties” window, select the “Settings” tab. Click the “Advanced...”
button in the bottom right corner.

5.

Select the “Monitor” tab. Click the “Change” button in the top right corner.

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BenQ LCD Color Monitor User's Guide

6.

Now click the “Have Disk” button in the bottom right corner. Another window appears.
Select the “Browse” button.

7.
8.

Insert the supplied CD into your computer. Select the CD-drive from the drop-down menu.
In the field above the drive selection, change to the “Drivers” folder. The current driver files
are located there. Press “OK” and the window closes.

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BenQ LCD Color Monitor User's Guide

9.

By pressing “OK” again in the next window you will be given a list of compatible devices.
Select “FP591” from the list and press “OK” again.

10. Now you are back to “Advanced Display Properties”. Close this window by clicking “OK”
and confirm the following messages with “Yes”. Click “OK” and “Yes” again. The installation
is now completed. You can close “Display Properties”.

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BenQ LCD Color Monitor User's Guide

Windows 98 To manually install or update the driver, perform the following steps:
1.

Open the control panel and double-click "Display" icon.

2.

From the "Display Properties" window, select the "Settings" tab. Click the "Advanced..."
button in the bottom right corner.

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BenQ LCD Color Monitor User's Guide

3.

Select the "Monitor" tab. Click the "Change" button in the top right corner.

4.

The "Update Device Driver Wizard" opens. Confirm by clicking "Next".

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BenQ LCD Color Monitor User's Guide

5.

Select "Display a list of all drivers in a specific location, so you can select the driver
you want." and press "Next".

6.

Now click the “Have Disk” button in the bottom right corner. Another window appears.
Select the “Browse” button.

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BenQ LCD Color Monitor User's Guide

7.

Insert the supplied CD into your computer. Select the CD-drive from the drop-down menu.

8.

By pressing “OK” again in the next window you will be given a list of compatible devices.
Select “FP591” from the list and press “Next” again.

9.

An “Insert Disk” dialogue box appears. Click “OK”, and then click “Skip File”.

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BenQ LCD Color Monitor User's Guide

10. Close “Update Device Driver Wizard” by clicking “Finish” to complete the installation.

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BenQ LCD Color Monitor User's Guide

Windows 2000 The first time you start Windows with a new monitor, the system will detect it
and automatically start the “Add New Hardware Wizard”. Carry out the instructions beginning
at step 4.
1.
2.

Insert “BenQ LCD Monitor” CD-ROM into your CD-ROM Driver.
Click “Start” then “Settings”.

3.

Open the Control Panel and double click on the “Display” icon.

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BenQ LCD Color Monitor User's Guide

4.

From the “Display Properties” window, select the “Settings” tab. Click the “Advanced
Properties" button in the bottom right corner.

5.

Select “Monitor” then click “Properties”.

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BenQ LCD Color Monitor User's Guide

6.

Select “Driver” tab then click “Update Driver”.

7.

The “Upgrade Device Driver Wizard” will pop up. Then click “Next”.

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BenQ LCD Color Monitor User's Guide

8.

Select “Display a list of the known drivers for this device so that I can choose a specific driver” then click “Next”.

9.

In the next window, click “Have Disk”, then “Install From Disk” window will pop up. Click
“Browse", the “Located File” will pop up.

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BenQ LCD Color Monitor User's Guide

10. Scroll down and select your CD ROM Driver, then click “Next.” .

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BenQ LCD Color Monitor User's Guide

11. In the list of folders within the CD-ROM, select “Drivers” folder then click “Open” twice,
then click “OK”. Select your LCD Mode (FP591) from the list in the next window then click
“Next” twice.

12. The new drivers are now installed on your computer.

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BenQ LCD Color Monitor User's Guide

Windows ME To manually install or update the driver, perform the following steps:
1.
2.
3.

Click “Start”, “Settings”, “Control Panel” and then double-click “Display”.
In the Display Properties window, click the “Settings” tab and click “Advanced...”.
Click the “Monitor” tab and then click “Change”.

4.

“Update Device Driver Wizard” dialogue box appears. Choose “Specify the location of
the driver (Advanced)” and then click “Next”.

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BenQ LCD Color Monitor User's Guide

5.

Choose “Display a list of all the drivers in a specific location, so you can select the
driver you want” and click “Next”.

6.

Choose “Monitor” from the list and then click “Next”.

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BenQ LCD Color Monitor User's Guide

7.

Choose “Display a list of all the drivers in a specific location, so you can select the
driver you want.”.

8.

Click “Have disk” and then click “Browse...”.

9.

Insert “BenQ LCD Monitor’s CD” into your CD-ROM and type d:\ (change the driver letter to match your CD-ROM driver if it is not drive D). Enter “Drivers” folder to select the
model from the list left. Click “OK”.

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BenQ LCD Color Monitor User's Guide

10. Click “OK” on the “Install From Disk” window. The dialogue box “Update Device
Driver Wizard” appears. Choose the model from the list, then click “Next”.

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BenQ LCD Color Monitor User's Guide

11. Click “Next”.

12. Click “Finish” to complete the installation.

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BenQ LCD Color Monitor User's Guide

Windows XP
1.

Right click mouse on the desktop and choose “Properties”. Select “Settings” tab and click
the “Advanced” button. A small window will pop up. Select the “Monitor” tab in the new
window and then click “Properties”.

2.

Select “Driver” tab and then click “Update Driver…”

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BenQ LCD Color Monitor User's Guide

3.

The “Hardware Update Wizard” will pop up. Then click “Next”.

4.

Select “Don’t search. I will choose the driver to install” and then click “Next”.

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BenQ LCD Color Monitor User's Guide

5.

In the next window, click “Have Disk…”, an “Install From Disk” window will pop up. Click
“Browse”. The “Locate File” window will pop up.

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BenQ LCD Color Monitor User's Guide

6.

Select your driver and then click “Next”.

7.

The new drivers are now installed to your computer. Click “Finish” to exit installation.

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BenQ LCD Color Monitor User's Guide

B. Choosing the best resolution
Due to the nature of LC display technology, the resolution is always fixed. For the FP591 this is a
resolution of 1024x768. This is called the "Native Resolution", which also represents the maximal
resolution. Lower resolutions are displayed on a full screen through an interpolation circuit. Flaws
do occur with the interpolated resolution compared to the native resolution. If you want to have all
the advantages of LCD technology you must use the native resolution. Using Windows 95/ 98/
2000/ XP you can change the resolution as follows:
1.

Double-click the "Display" icon in the Control Panel.

2.

From the "Display Properties" window, select the "Settings" tab. You can alter the resolution by using the slider on the right-hand side.
Select a resolution of 1024x768. Then click "Apply.".

3.

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BenQ LCD Color Monitor User's Guide

4.

In the subsequent windows, press "OK" and "Yes"

5.

You can now close "Display Properties".

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BenQ LCD Color Monitor User's Guide

C. Refresh Rate Selection
There is no need to choose the highest possible refresh rate on an LC display. It is not technically
possible for an LC display to flicker. Even at a refresh rate of 60 Hz you will get an absolutely flickerfree image. More important is that you make sure that you use one of the factory modes. In contrast to a modern CRT monitor, which is a multiscan monitor, the LC display is a multi-frequency
monitor. This means, the best results are only obtained by using the factory modes. You will find a
table with the factory modes in this user's guide. These modes, for example, are 60, 70 and 75
Hertz, but not 72Hz, for the native resolution of 1024x768. In Windows 95/ 98/2 000/ XP you can
change the refresh rate as follows:
1.

Double click the "Display" icon in the Control Panel.

2.

From the "Display Properties" window, select the "Settings" tab. Click the "Advanced..."
button in the bottom right corner.

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BenQ LCD Color Monitor User's Guide

3.

Select the "Adapter” tab. The refresh rate selection field is located in the center at the bottom of the window.

4.
5.

Choose a refresh rate from the table with the factory modes, which can be found in the user’s
guide, and select this in the settings field.
In the subsequent windows press "Change", "OK" and "Yes".

6.

You can now close "Display Properties".

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BenQ LCD Color Monitor User's Guide

D. Picture Optimization
The easiest way to obtain an optimal display is to use the ikey function. Press the “ikey” on the
control panel and the monitor will adjust automatically.
If you are still not satisfied with the result, you can still adjust the image manually.

1.

Run the test program auto.exe from CD-ROM; this is the best way to observe possible
changes. You can also use any other image, such as the desktop of your operating system.
However, we recommend that you use auto.exe. As you run auto.exe, a test pattern emerges.

2.

Press

3.

If there is vertical noise observed, press

on control panel to access OSD.

key. Then press
press
4.

or

or

key to select “Geometry” and press

key to select “Pixel Clock” and also press

key again. Now,

key to adjust the monitor untill the noise disappears.

If there is horizontal noise observed, press
key. Then press

or

or

or

key to select “Geometry” and press

key to select “Phase” and also press

key again. Now, press

or

to adjust the monitor untill the noise disappears.
To make sure the “iKey” function perform well, you have to use one of the supported modes. If the
“iKey” does not work properly and the “NON PRESET MODE” message is on the OSD, it
means you are not using one of the supported modes. Please set your computer to use one of the
supported modes. You will find a list of supported modes in this manual.

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BenQ LCD Color Monitor User's Guide

Adjusting the Monitor
A Look at the Control Panel

i
There are 6 keys for user’s control including “iKey”, “Exit”, “Enter”, “<” and “>” key and a power
swith.The following descriptions are the introduction of these keys & switch.
1. “Power”: Turn the power on or off.
2. “iKey” : Adjust vertical position, phase, horizontal position and pixel clock automatically.
3.

(Exit) key: Back to previous menu or exit OSD.

4.

(Enter) key: Activate OSD, enter sub menu, select items, confirm selection and hot key for
OSD Lock.

5.

(Left) key: For Left/Decrease adjustment. Left key is the hot key for Brightness and Contrast.

6.

(Right) key: For Right/Increase adjustment. Right key is the hot key for Brightness Level.

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BenQ LCD Color Monitor User's Guide

Hot Key Mode
Key, Brightness Level hot key
Press

to enter Brightness Level selection
or

menu, press

key to select one

Brightness Level and press
OSD.

key to exit

Key, Brightness and Contrast hot key
Press

or

key to select Brightness or

Contrast and press
menu.
Brightness:
Press

or

key to adjust the degree of

Brightness, press
ous menu.
Contrast:
Press

or

Contrast, press
menu.

key to enter sub

key to return to previ-

key to adjust the degree of
key to return to previous

Key, Audio hot key
Volume:
Press
or
Volume.
Mute:
Press

key to adjust the degree of

key to turn on/off Mute function.

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BenQ LCD Color Monitor User's Guide

Key, OSD Lock hot key
Press and hold
vate hot key.

key for 3 seconds to acti-

OSD lock: Press and hold
onds to lock OSD.

OSD unlock: Press and hold
seconds to release OSD lock.

key for 3 sec-

key for 3

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BenQ LCD Color Monitor User's Guide

Main Menu Mode
Control Functions Available in Main Menu
Main Menu

Luminance sub menu

Press

or

Level and press
menu.

key to select one Brightness
key to return to previous

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BenQ LCD Color Monitor User's Guide

Press

or

key to adjust the degree of

Brightness, press
ous menu.

Press

or

Contrast, press
menu.

key to return to previ-

key to adjust the degree of
key to return to previous

Geometry sub menu

Press

or

Position, press
menu.

key to adjust the Horizontal
key to return to previous

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BenQ LCD Color Monitor User's Guide

Press

or

key to adjust the Vertical

Position, press
menu.

Press

or

key to return to previous

key to adjust the value of the

Pixel Clock, press
ous menu.

Press

key to return to previ-

or

key to adjust the degree of

Phase, press
menu.

key to return to previous

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BenQ LCD Color Monitor User's Guide

Color sub menu

User Preset:
User may set the color balance of Red,
Green and Blue.

OSD sub menu

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BenQ LCD Color Monitor User's Guide

Press

or

key to adjust the Horizontal

Position of the OSD, press
to previous menu.

Press

or

key to adjust the Vertical

Position of the OSD, press
to previous menu.

Press

or

key to return

key to return

key to adjust the display time

of the OSD, press
ous menu.

key to return to previ-

OSD Lock:
Locks the OSD and all OSD functions including deactivation of hot keys.

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BenQ LCD Color Monitor User's Guide

Recall sub menu

Press

or

key to confirm Position

Recall, press

key to recall position set-

tings, or press
menu.

Press
press
press

or

key to return to previous

key to confirm Color Recall,

key to recall color settings, or
key to return to previous menu.

Press

or

press

key to recall position and color set-

tings, or press
menu.

key to confirm Recall All,

key to return to previous

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BenQ LCD Color Monitor User's Guide

DPF sub menu

Select Card:
User may select from the following kinds of
memory cards: Compact Flash, Security
Disk/Multi Media Card and Smart Media.
Press

or

key to select card, press

key to confirm, or press
previous menu.

key to return to

File Management sub menu.

Press

or

key to adjust the time gap of

Slide Show, press
ous menu.

key to return to previ-

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BenQ LCD Color Monitor User's Guide

Rotate Photo:
Rotates photos from landscape mode to portrait mode.

Miscellaneous sub menu

Press

or

key to select input signal,

press
key to confirm, or press
return to previous menu.

key to

Sharpness:
When the resolution of the VGA card is not
native solution (1024x768), users may select
the sharpness of the image.
Press

or

key to select Sharpness, press

key to return to previous menu.

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BenQ LCD Color Monitor User's Guide

Press

key to return to previous menu.

Audio sub menu

Press

or

press

key to return to previous menu.

Press

or

tion, press
menu.

Press

key to adjust the Volume,

key to turn on/off SRS funckey to return to previous

or

key to turn on/off Mute func-

tion, press
menu.

key to return to previous

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BenQ LCD Color Monitor User's Guide

Troubleshooting
Frequently Asked Questions (FAQ)
✓ The image is blurred:
☞ Read the Installation/Adjustment section, and then select the correct resolution, refresh
rate and make adjustments based on these instructions.

☞ How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the
image by working through the instructions in the Installation/Adjustment section It is
normal for blurring to occur due to conduction losses in extension cables. You can
minimize these losses by using an extension cable with better conduction quality or
with a built-in booster.
☞ Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the Installation/Adjustment section. Select the native resolution.
✓ Pixel errors can be seen:
☞ One of several pixels are permanently black, one or more pixels are permanently white,
one or more pixels are permanently red, green, blue or another color.

Read the Pixel error rates section.
✓ The image has a faulty coloration:
☞ It has a yellow, blue or pink appearance.
On the monitor, press
press

key and press

or

key to enter “Recall” sub menu. Press

key to move to the “Recall” icon and
or

key to select “Color Recall”

and select “Yes” in “Color Recall” sub menu, then press
key to recall to factory settings. If the image is still not correct and the OSD also has faulty coloration, this means
one of the three primary colors is missing in the signal input. Now check the signal
cable connectors. If any pin is bent or broken off, please contact your dealer to get
necessary support.
✓ No image can be seen:
☞ Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen,
this means you are using a display mode that this monitor does not support, please
change the setting to one of the supported mode. Please read the Supported operating
modes section.

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BenQ LCD Color Monitor User's Guide

☞ Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any
button on the computer keyboard or move the mouse. If that does not help, check the
signal cable connectors. If any pin is bent or broken off, please contact your dealer to
get necessary support.
☞ Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains
switch.
✓ The image is or distorted, flashes or flickers:
☞ Read the Installation/Adjustment section and then select the correct resolution, refresh
rate and make adjustments based on these instructions.

✓ The image is displaced in one direction:
☞ Read the Installation/Adjustment section and then select the correct resolution, refresh
rate and make adjustments based on these instructions.

Need More Help?
If your problems remain after checking this manual, please contact your place of purchase or e-mail
us at: Support@BenQ.com

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BenQ LCD Color Monitor User's Guide

Supported operating modes
Incoming display mode (Input timing)
Resolution

Horizontal Frequency
(KHz)

Vertical Frequency
(Hz)

Pixel Frequency
(MHz)

Comment

640x350

31.47(P)

70.08(N)

25.17

DOS

720x400

31.47(N)

70.08(P)

28.32

DOS

640x480

31.47(N)

60.00(N)

25.18

DOS

640x480

37.86(N)

72.80(N)

31.50

VESA

640x480

37.50(N)

75.00(N)

31.50

VESA

800x600

35.16(P)

56.25(P)

36.00

VESA

800x600

37.88(P)

60.32(P)

40.00

VESA

800x600

48.08(P)

72.19(P)

50.00

VESA

800x600

46.87(P)

75.00(P)

49.50

VESA

1024x768

48.36(N)

60.00(N)

65.00

VESA

1024x768

56.48(N)

70.10(N)

75.00

VESA

1024x768

60.02(P)

75.00(P)

78.75

VESA

hModes not listed in the above table may not be supported. For an optimal picture, we recommended you choose a mode listed in the table above.
hThere are 12 available modes that are compatible with Windows.
hImage disruption may occur as a result of signal frequency differences from VGA cards which
do not correspond with the usual standard. This is not, however, an error. You may improve
this situation by altering an automatic setting or by manually changing the phase setting and
the pixel frequency from the "Geometry" menu.
hIf you switch off the monitor, interference lines can occur on your screen. But do not be concerned about this, as it is normal.
hTo extend the service life of the product, we recommend that you use your computer's
power management function.

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BenQ LCD Color Monitor User's Guide

Specifications
Model

FP591

591Display type

15.0" ,active, TFT

Viewable diagonal

38.1 cm

Native (maximum) resolution

1,024X768

Colors

16.2 million

Contrast / Brightness

450:1 (Max. 550:1) / 500 cd/m²

Response time

16 ms

Viewing angle (left/right, up/down)

70/70, 60/60 (CR=10)
80/80, 70/80 (CR=5)

Line frequency

31.47 - 60 kHz Multi- frequency monitor

Image frequency

56.25 - 75.0 Hz modes within these parameters

Image checks

Digital, Screen OSD Technology, iKey
(automatic image setting)

Controls
iScreen functions

5 buttons and iKey.
Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette, choice
of language (8 language OSD), OSD position, status
indicator

Power Management

VESA DPMS, EPA

Max. power consumption

50 Watt Max

Power saving mode

< 3 Watt

Input signal

RGB analog 0.7 Vpp/75 Ohm positive
Digital: DVI-D

Synchronisation

TTL separate signal connection 15-pin mini D-sub
cable

Temperature (operating)

5 °C - 40 °C

Air humidity (operating)

20% - 80%

Certifications

TCO 95, TÜV/Ergonomics, TÜV/ GS, FCC Class B,
ISO 13406-2, VCCI, UL, CB Report, CE, C-Tick, BSMI,
Fimko, GOST

Operating voltage

Automatic switched mode power supply, 90-264 V,
47-63Hz

Dimensions (W x H x D)

401.7x 392 x 182.4 mm

Weight

5.3 kg

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