Benq M305 GSM900/DCS1800 / PCS1900 GSM/GPRS Mobile Phone User Manual M300 EN
Benq Corporation GSM900/DCS1800 / PCS1900 GSM/GPRS Mobile Phone M300 EN
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Contents
- 1. Manual 1 revised
- 2. Manual 2 revised
Manual 2 revised
Using Your Phone 57
•Slide Duration: To set the duration of each slide during playing.
For example, 30 means each slide will played for 30 seconds.
8Each slide allows only one image and one audio file. If you try to
insert a second image or audio, an Out of range message will
pop up.
3. After you finish all slides for a MMS message, press (Option)
and choose from the following options:
•Send: Send the message immediately.
•Save to Draft: Store the message in Outbox.
•Preview: Preview the message.
•Discard: Discards the message.
Reading an MMS Message
Having successfully downloaded the MMS message, the display will
automatically switch to Inbox, press to start playing the MMS
message page by page. Press again to stop playing. Press
(Option) to execute the following task:
•Reply: Reply to the sender.
•Delete: Delete this message.
•Forward: Forward the message to someone else.
•Save: Save the image shown on the slide or the sender information to
your phone. After you save it, you can go to the menu: Media Center >
Image to see it.
•Save all: Save the audio files and the images attached on the message
to your phone.
Using the MMS Templates
These preset MMS templates contain images and text. Scroll to
highlight the template you like and then press to customize that
template into your own MMS message.
58 Using Your Phone
Cleaning Up Messages
Go to menu: MMS > Cleanup. This option allows you to cleanup part of
or all of the messages. The options for cleanup includes All, Inbox, All
Read, Outbox, and Drafts.
Settings
Before you start to use MMS, go to menu: MMS > Settings to adjust the
following settings:
Filter
Your phone will reject all MMS messages from the senders
listed here.
Expiry
Sets the length of time your outgoing MMS message stays on
the server before it reaches the recipient successfully.
Reply Type
You can determine here whether you want to use an SMS
message or MMS message in reply to an MMS message you
have received.
Size Limit
Sets the maximum size for a message that the phone receives. If
an incoming message exceeds this size, the phone will not be
able to download that message.
Server Info
Activates the MMS server used for sending and receiving MMS
messages.
Using Your Phone 59
Deferred Download
After you activate this function, the phone will only download
the information associated with the sender when it receives an
MMS message. You can then decide whether to download this
message's content after you have read the information related
to the sender.
Delivery Report
Asks the recipient to return a confirmation after receiving your
MMS message.
Read Report
Asks the recipient to return a confirmation after reading your
message.
SMS Chat
You can engage in a peer-to-peer chat session by writing short messages
to another mobile phone user. This feature allows you to have a
continuous text conversation with someone without having to enter the
number of the recipient each time you have something new to say. The
text conversation is recorded so you can review what has been said in
the chat session.
Starting a chat session
There are two ways of initiating a chat session.
1. Go to: SMS Chat → Start Chat to start a new chat session. Follow
the steps below to conduct the chat:
a.Enter the nickname for the chat session, and press .
b.Enter the phone number of the person you want to chat with.
c.Write your message. When you finish, press to send the
message to invite the recipient to a chat. The chat log shows
60 Using Your Phone
your nickname followed by your message as “nickname>
message”.
d.When the chat message is sent, press (Option) and then
choose Send to enter another message. The message will
automatically be sent to the same recipient. Repeat the same
process to send more messages to the same person.
2. Alternatively, to start a chat session, you can select a message from
Inbox, press
(Option) and then choose Chat. Select a chat
partner from the Nickname list and then press . Write your
message and press to send the message to invite the recipient
to a chat.
Receiving a reply to your chat message
When your phone receives a reply from your chat partner, the chat
log will show your partner’s name and message, followed by the
previous message(s) you sent. You can now begin to chat with your
partner.
Receiving a request for a new chat
When your phone receives a chat request from another person, a
dialogue box would pop up on the display asking if you want to join
the chat. Follow the steps below to reply to the chat message:
1. Press to view the chat message.
2. Press to join the chat. Enter your nickname and message, and
press to send your message.
Using Your Phone 61
Leaving a chat session
If you want to leave a chat session, press (back) or . This
will take you back to the SMS Chat menu. You phone will keep the
records of the last chat session. To resume the previous chat session,
scroll to select Previous Chat. If you want to start a new chat, go to:
SMS Chat → New Chat.
When you are interrupted by an incoming call during a
chat session
1. Answer the call. Upon ending the call, the display returns to the
idle mode. Then you may resume the chat session by selecting
Previous Chat from the SMS Chat menu.
2. Reject the incoming call and continue the chat by selecting
Previous Chat from the SMS Chat menu.
Voicemail
Get Voicemail
Used to dial the voicemail number provided by your network
vendor to listen to your voicemails.
Set Number
You can save your voicemail phone number here.
8Your network vendor will provide you with your voicemail inbox
number and a number for accessing any other voicemail services.
For detailed information about voicemail services, contact your
network operator to see if you need to save a specific phone number
to your phone in order to access your voicemail inbox.
62 Using Your Phone
Cell Broadcast
Cell broadcast messages are general messages that your network
operator broadcasts to all phones within a particular area. These
messages are broadcast in numbered channels. For example, channel
030 might be for local weather, 060 for traffic reports, 080 for
information about local hospitals, taxis, pharmacies, and so forth.
You can receive cell broadcast messages that your network operator
broadcasts, and select your preferred topics and languages.
8For more information about available channels and a list of the
information they provide, contact your network operator.
8When you receive a cell broadcast, the content will be displayed twice
in ticker-tape fashion.
Receive
Allows you to select whether or not to receive cell broadcast
messages.
Top ic s
Allows you to decide what information you wish to receive
from your network operator's cell broadcasts. The topics listed
in the To p i c s list represent the broadcast information that you
have selected to receive from your network operator.
If you have not previously saved any topics, you can press
(Option) and then select the Add option to enter the
channel in From and To fields.
Language
You can limit the cell broadcast information that you receive
from your network operator to a specific language. Press
to select your preferred language, and press (Save) to
save the setting.
Using Your Phone 63
Memory Status
Displays the amount of remaining available memory, including
pictures, animations and ring tones stored on the phone.
64 Using Your Phone
Input Modes
Changing the Text Input Mode
The input mode icons (names) that may appear in the upper right
corner of the screen represent the following input modes:
Uppercase letters input mode.
Lowercase letters input mode.
iTap (predictive input mode) for uppercase letters.
iTap (predictive input mode) for lowercase letters.
Numeric input mode (123).
/You can set the default input mode to the one you most frequently
use. Go the menu Settings → Input Mode. See page 116.
When the display shows the editing screen, you
will be able to see the name of the current text
input mode in the upper right corner of the
screen. Press to change the input mode.
The text input mode
currently in use
Using Your Phone 65
Letter Input Mode (ABC)
In this mode, press the key containing the desired letter repeatedly to
scroll through the available characters in order until it is reached.
How to use the letter input mode
•You must press the key corresponding to the desired letter the correct
number of times in order to enter the letter you want. Display letters
for entry according to the order shown on each key. Pressing a key
once will display the first letter listed on the key, while pressing it twice
will display the second letter, and so on.
•When you have entered a letter and wish to enter the next letter, either
wait for two seconds until the cursor moves to the next text entry
position, or immediately press the key for the next letter.
•Press to enter a space before beginning a new word.
•While entering text, press to move the cursor left or right; press
to move the cursor up or down. Press once to delete a
character; long-press to delete all entered content.
Numeric Input Mode (123)
The numeric input mode allows you to use the alphanumeric keys
to to enter numbers.
Predictive Input Mode (iTap)
iTap analyzes letters as they being inputted, making intelligent
predictions about the words you are attempting to enter, and speeding
up text entry.
66 Using Your Phone
How to use iTap
•Press once the alphanumeric key corresponding to the first letter of
the word you wish to enter without considering where that letter falls
in the sequence of characters available through that key. Then press
the key corresponding to the second letter, and so forth. The phone
will predict which word you wish to enter based on the set of keys you
have pressed. The predicted word will be shown in the lower left
portion of the screen. This word may change as you continue to press
other keys; therefore, before you have entered a complete word, you
do not need to worry if the displayed word does not yet match the
word you intend to enter.
•After pressing keys for a complete word, if the displayed word does
not match the one you intended to enter, press to view other
candidate words and locate the desired word.
•Once the correct word is displayed on the screen, press to enter this
word. A space will automatically be inserted after the word.
•While entering text, press to move the cursor left or right; press
to move the cursor up or down. Press
once to delete a
character; long-press to delete all entered text.
Example of iTap in use
To enter "COME HOME" in the message editing screen using iTap, use
the following steps:
1. Press to switch to iTap for uppercase letters (ITAP).
2. Press to select C, O, M, E.
3. Press to enter "COME" as text. A space will automatically be
inserted after "COME".
4. Press to enter "HOME".
Using Your Phone 67
5. Since "GOOD" is not the word that you wish to enter, press to
display the next candidate word, "HOME".
6. Press to place "HOME" into the message.
Symbol Input Mode
When editing messages, press to open the symbols field along the
bottom of the screen. Use to move the selection box to the symbol
you wish to enter, and then press to place it in the message text.
68 Using Your Phone
Direct Connection to URLs
Your phone provides handy preset URL text hotkeys, enabling you to
enter a complete URL more quickly and conveniently, and making
Internet access more efficient and enjoyable.
From the standby screen, you can rapidly key in numerical URLs. If, for
example, you wish to enter "http://123.com" you need only key in "123"
and then press . The full URL will appear on the screen.
automatically adds the necessary "http://" prefix and the ".com" domain
suffix. To actually connect to this website, simply press to confirm
and the phone's browser will be started up so that you can get online.
When entering a URL, you can also use to access the following
functions:
•After pressing once, further presses of will switch to the URL
suffixes shown in the chart:
•You can convert (*) into the (.) that appears in URL addresses.
For example, if you enter 123*456 in the standby screen, and then
press , the URL "http://123.456.com" will appear on the screen.
Number of
times Output result
0 . com
1.com.tw
2.net
3 .net.tw
4.com.cn
5 .net.cn
Using Your Phone 69
•After you press to enter "http://" press to enter "/" and "-".
For example, if after you enter "123" and then press once-causing
"http://123.com" to appear on the screen-you press again, the
URL will change to "http://123.com/". Pressing again will
switch between "/" and "-".
•When the screen shows the desired URL, press to connect to the
Internet and access this URL address.
70 Menus
Menus
The phone's menus provide various features. The main menu consists
of 9 icons. Each icon represents a particular menu item, which is used to
access related sub-menus.
For information about navigating menus, see page 15, "Menu
Navigation".
Phone Book
This menu provides various functions for managing the Phone Book,
including the ability to add, locate, and copy contact data; add contacts
to a caller group; and so forth.
Find
Used to locate a contact in the Phone Book. You can enter the full name
of the desired contact, or if you are not sure about the spelling of the
contact's name, simply enter the first letter, and then press . The
phone will locate all contacts whose names begin with this letter, and
you can scroll to the field containing the contact you want. For details
on what to do after locating the desired contact, see page 29, "SIM Card
Phone Book".
Add
Used to add a new contact to the Phone Book. You will be prompted to
select from To SI M or To P h on e . Select To S IM the contact will be saved
on your SIM memory, and select To Ph on e the contact will be saved on
the phone. You can follow the procedure described on page 26, "Adding
Contacts to the Phone Book".
Menus 71
Edit
After selecting a particular contact, you can follow the procedure
described on page 26 for editing the data for this contact.
Copy
If you are using the phone book stored in the phone's memory, you can
copy contact data to the SIM card's phone book, and vice versa. You can
select a contact to copy from one phone book to the other, and copy all
contacts in one phone book to the other by choosing the option All
Phone to SIM (All SIM to Phone).
Delete
Deletes a contact from the Phone Book. You can delete one contact at a
time, or delete all contacts at once.
Caller Group
Caller groups are combinations of phone settings used to identify a
particular group of contacts, such as work colleagues, family members,
or friends. For example, you can associate a ring tone and animation
with one group, and when a member of that group calls, the phone will
use the group's ring tone and display its animation.
The phone provides 5 caller groups: Colleagues, Family, Friends, VIP,
Others.
After you scroll the caller group that you wish to configure, you can
perform the following tasks:
•Press (Option): Used to select the ring tone or image ID
that will help you identify the caller group to which a particular
caller belongs, or to rename the caller group.
72 Menus
•Press : Allows you to view a list of all contacts that belong to
the caller group. Press to highlight the desired contact, and
then press (Option) to access the following options:
Add: Add a contact to the caller group. Press to select a
contact to add, and when finished press .
Delete: Deletes the selected contact from the contact group.
Business Card
You can use this option to enter your own business card information.
The data fields are as follows:
Press to scroll to the data field you wish to edit, and then press
to begin entering the text. After you are finished entering the data, press
to return to the previous screen. Press (Option) and select
Save to save all the business card data, or select Send vCard to send this
business card as an attachment in a short message.
Your name.
Your mobile phone number.
Your e-mail address.
Your company's address.
Your job title.
Menus 73
My Number
This option allows you to save your SIM card number and name to your
SIM card's memory.
Press (Option) and select Add to enter your name and number.
When you are finished, press (Option) and then select Save to
save your data. If you wish to edit the current name and number, press
(Option) and select Edit to edit the currently selected data.
Memory Status
Shows you the entries that have been stored and the maximum entries
that can be stored, on the SIM and on the phone.
74 Menus
Call Records
8Your network operator must support this feature in order for you to be
able to use it.
This menu includes a list of your missed calls, dialed calls, and received
calls. Call costs and time are also recorded.
Missed Calls
Shows your most recent missed calls.
Press to scroll to the missed call that you wish to select. You can
now choose to view, edit, or delete the number for the missed call. The
procedure is the same as that described on page 32, "Last Missed,
Dialed, and Received Calls".
Received Calls
Shows your most recent received calls.
The procedure for using this feature is the same as that described on
page 32, "Last Missed, Dialed, and Received Calls".
Dialed Calls
Shows your most recent dialed calls.
The procedure for using this feature is the same as that described on
page 32, "Last Missed, Dialed, and Received Calls".
Cleanup All
Deletes all call records.
Call Duration
8This feature is only accessible if supported by your network operator.
Menus 75
Last Call Time
Shows the duration of the last call.
All Calls Time
Shows the total time for all calls.
Received Calls Time
Shows the total time for all received calls.
Dialed Calls Time
Shows the total time for all dialed calls.
Reset
Clears all call time records.
8You must enter your PIN2 code in order to zero call times.
Call Cost
Last Call Cost
Shows the cost of your last call.
8Requires the support of the network operator.
All Calls Cost
Shows the total cost of all calls.
/What is a PIN2 code?
•The PIN2 is the second PIN code. Its main use is in controlling
restricted services-for example, call time limits and restricted phone
numbers.
•If the PIN2 code is incorrectly entered three times consecutively, the
PIN2 code will be locked. To unlock the PIN2 code, you will need to
enter the PUK2 code, which you obtain from your network operator.
76 Menus
8Requires the support of the network operator.
Reset
Clears all call cost records.
8Requires entry of the PIN2 code.
Call Cost Limit
Shows the current limit set for total call costs.
Set Call Cost
Allows you to first enter the unit price and a currency for
calculating call costs.
8Requires entry of the PIN2 code.
Messages
For a description of the features available in the messages menu, see
page 46, "Messages Menu".
Menus 77
Games
Your phone provides a number of exciting games that you can use to
entertain yourself when you have a spare moment.
Games
Cherry Boy
Game screen
This game contains five levels and in each level the
player has three lives. To pass one level you must
collect all the cherries before time is up, or you
must obtain the key to the next level. If you bump
into a monkey, you lose one life. Press to
begin a new game. Press to scroll to the
menu item you want.
Cherry boy you
are controlling
Cherry or the
treasure in this
game
Monkey or the
enemy in this game
Remaining
time
Number of remaining
lives
Number of remaining
treasures
Your Score
78 Menus
Game controls
Press or to move the player left or right.
Press or to move the player up or down on
a ladder. Press to pause the game.
Press to split the path so the monkey will fall. The
split will be reconnected in 5 seconds.
Menus 79
Eda Mouse
This game contains eight levels and to pass each
level player has to eliminate the fruit to a certain
amount. You pass one level when your score has
reached a thousand points. To eliminate the fruit,
player has to arrange three identical fruit in a row.
You lose the game when the fruit reach the eda
mouse's head.
You r s co r e
Level
The vertical dotted line
indicates the path you
aim at the target.
Mixed sorts of fruit.
Press or
to move the eda mouse
left or right.
For example, press once to collect one apple, and
press twice to collect two apples. You can only collect up
to three and they have to be the same kind.
Press three times to move the mouse to the right
by three lines. Then press to release the two apples
that you collected. The apples on the vertical line are now
eliminated.
80 Menus
Camera
The digital camera function you access through the main menu is the
same as pressing (Camera) from the standby screen. For details
on how to use the camera to take photos, see page 39, "Camera
Function".
Media Center
Album
This album stores the phone's default pictures, as well as images
received in MMS messages, or photos taken using the camera on the
phone.
After entering this menu, the photos will shown as thumbnails on the
left, and on the right side of each thumbnail you will see some details
associate with that photo.
•The date when the photo was taken: Shown as "yyyy.mm.dd".
•The photo's resolution: Shown as "width x height".
•The photo's file size: Shown as "xxx KB".
Steps for handling photos are as follows:
Scroll to the desired picture to access the following options:
•Press to display this picture. Pressing will display the next or
previous picture.
•Press (Option) to perform the following tasks with the picture:
Delete: Deletes the picture.
Menus 81
Set Image ID: Set the current selected photo as a phone book
contact's visual caller ID. When there is an incoming call from
that contact, the phone's display will show this photo.
•New Entry: Enables you to create a new contact in the
Phone Book using the photo as her/his caller ID.
•Exist Entry: Associate the current selected photo with a
contact in the phone book entries.
Set Wallpaper: Use the picture as the wallpaper for the standby
screen.
Send: Sends the picture in a MMS message.
8For information about messaging features, see page 46,
"Messages Menu".
Rename: Allows you to provide the picture with a new name.
Delete All: Deletes all the photos in the album.
Details: Shows the name of the photo, the date it was taken, and
the size of the image.
Image
This image library stores the phone's default images, as well as images
received in messages, downloaded through WAP services or using
multimedia communications tools. You may set the image as caller ID
image, or send the image in a short message.
The file formats supported by the phone are BMP, PNG, GIF, JPEG
(progressive or marithmetic-encoded saves not supported), and EMS
picture.
82 Menus
Melody
This ring tone library includes the phone's default ring tones, as well as
ring tones received in messages, or downloaded through WAP services
or using multimedia communications tools.
Scroll to the desired ring tone, and press (Option) to perform the
following tasks with the ring tone:
Set Ring ID: Set the current selected ringtone for a contact. When
there is an incoming call from the contact, the phone will play this
ring tone.
•New Entry: Enables you to create a new contact using the
current selected ringtone.
•Exist Entry: Associate the current selected ringtone with
a contact in the phone book entries.
•Set Ringtone: Makes the ring tone the alert sound for incoming
calls.
•Rename: Allows you to give a new name to the ring tone.
8The phone's default ring tones cannot be renamed, so they do
not present this option.
•Delete: Deletes user-defined ring tones.
8The phone's default ring tones cannot be deleted. Only user-
defined ring tones provide this option.
•Send: Sends the ring tone in a message.
8For information about messaging features, see page 46,
"Messages Menu".
The phone supports the following music file formats: MIDI, SMAF,
and iMelody.
Menus 83
•Details: Displays the name of the ring tone, its file size, and
whether it is a default ring tone, or a file that you have saved or
downloaded yourself (noted as User Defined).
Cleanup All
Deletes all the data stored in the media center.
Memory Status
Displays the amount of remaining available memory, including photos,
images, and ring tones stored on the phone.
84 Menus
Too ls
Alarm
1. Select the alarm you wish to set and press .
2. The status of the alarm will appear, press to set the alarm status
on or off.
3. After your alarm is turned on, setting options appear as shown in the
chart below:
If you activate the Alarm Clock feature, when the specified date and
time arrive, the phone will sound the alarm, even if your phone is
turned off.
Switch the alarm on or off.
Enter the time when an alarm will go off.
Use to set the alarm mode:
•Once: Alarm will go off only once.
•Daily: Alarm will go off daily.
•Weekday: Alarm will go off Monday through Friday.
Allows you to select the length of the alarm. Press to select the
desired alarm duration.
Set the ring tone for the alarm. Press (Set) and then select the
desired ring tone.
Menus 85
4. Lastly, you must press (Save)to save all your current Alarm
settings. After completing Alarm settings, will appear in the
standby screen's status bar.
World Clock
If during travel, you move between time zones, the phone will
automatically adjust the time displayed on the screen based on the time
zone prompts provided by the local network operator so that you always
have access to accurate local time.
On
The time displayed on your phone will be reset automatically
according to the local network operator's time zone prompts.
Off
You phone will display the time you have set, and when you travel
to other time zones, the phone will ignore time zone prompts
issued by the local network operator.
Confirm First
The phone will ask for your confirmation before it resets its time.
86 Menus
Calendar
You can use the Calendar to set up memos for forthcoming events such
as a meeting, an appointment, or a friend's birthday. The Calendar will
also remind you about events you have previously scheduled.
3. In the memo editor screen, scroll to the data field you wish to edit,
and then press , or press alphanumeric keys to begin entering
data. You can enter data in these fields:
Enter the subject for the event.
Enter the start date of the event.
Enter a start time of the event.
1. When you open the Calendar, the phone will
show the calendar for the current date.
8If you have not set the current date on your
phone, go the menu Settings → Date & Time.
See page 101 .
In the Calendar screen, press to move
the red box to the date where you wish
create a memo. You can also press
(Option) and select the Go to Today option.
When the Calendar is
opened, the current
date will be
highlighted by a red
box.
2. When the red box is highlighting the desired date,
press (Option) and select the Add option to
open the memo editor.
Menus 87
4. After completing entry of data in each of the fields, you must press
(Save) to save the memo to that date.
Shortcuts
For a description of the features accessible through the Shortcuts menu,
see page 42, "Shortcuts Menu".
Enter the end date of the event.
Enter an end time of the event.
This option allows you to set the time you want the reminder to
remind you about the event. For example, if you want the reminder
to sound 30 minutes before the meeting, chose 30 minutes to set
the reminder to do so.
This option allows you to set the reminder repeatedly to go off.
For example, if a meeting is held every Thursday starting 2004/08/
05, you may select 2004/08/05, and then chose Weekly to set the
reminder to go off on Thursdays beginning with 2003/08/05.
Enter a location for the event.
Enter the names of the participants in the event.
Record any notes about the event.
88 Menus
Calculator
Currency Converter
Below is a description of the Currency Converter screen:
1. To set the currencies for conversion, press (Option) and select
either Currency 1 (to set the currency at the top of the screen) or
Currency 2 (to set the currency at the bottom of the screen), then
press to confirm. After selecting a currency from the list, press
.
2. Used to set the exchange rate.
Press (Option) and select Rate Setting, then enter the rate for
converting from Currency 1 to Currency 2. The conversion
calculation result will be displayed in the same line as the bottom
currency on the screen. Use the to view the calculation result.
The calculation can provide precision up to two decimal places.
8The exchange rate field can accommodate a maximum of five digits
(including decimal digits).
8Press to enter a decimal point.
Allows you to use the phone as a
calculator. Use to perform
the mathematical operations
shown on the screen.
8You can enter numbers up
to a maximum of 8 digits in
length.
Entered numbers
and calculation
results will appear
in this field.
Press to
enter a decimal
point.
Menus 89
3. After returning to the Currency Converter screen, you can select one
of the currencies and then enter an amount that you wish to convert
into the other currency.
8You can enter amounts up to six digits long.
4. After pressing the converted amount will appear in the field for
the other currency.
Stopwatch
4. Once the stopwatch is halted, press (Reset) to zero the
stopwatch.
1. Press to start the stopwatch.
2. While the stopwatch is running, you can press
(Split) to save up four elapsed times (such as
in a race). The display will show the saved times in
the lower part of the screen.
8Pressing (Back) while the stopwatch is
running will bring up the "Quit?" warning message
(the stopwatch will continue to run). Press
(Yes) to stop the stopwatch or (No) to return
to the timer screen.
3. Press to halt the stopwatch.
90 Menus
Oper. Service
Your phone includes a built-in WAP browser, allowing you to use the
phone for mobile Internet connectivity. You can browse the online
services offered by the network operator or ISP, such as information on
financial news, sports, travel, and entertainment. To use the phone to
get online, necessary WAP and GPRS settings must be made in this
menu.
8You must apply to a network operator for WAP services and complete
WAP and GPRS settings in this menu before you will be able to take
advantage of mobile Internet connectivity. In general, once the
service you have applied for has been activated, the network operator
will automatically transmit the needed settings to your phone. If this is
not the case, you must perform this configuration yourself. For
information about WAP and GPRS services and configuration details,
contact a network operator providing these services.
WAP Ser v i ce
/Your phone provides the following methods for activating the browser
and getting online.
1. From the standby screen, activate the browser and get online by
using the feature that allows you to connect directly to URLs. For
details, see page 68, "Direct Connection to URLs".
2. Activate the browser from the three options in the menu Oper.
Service → WAP Service:
•Start Browser: Starts up the browser and connects to the
homepage.
•WAP Message: Starts up the browser and accesses the WAP
inbox for reading text messages.
•Goto URL: Starts up the browser and connects to the URL that
you enter.
Menus 91
Start Browser
Starts up the browser and connects to the homepage.
Browsing a webpage
Referring to the soft key commands at the bottom of the screen,
press and to perform needed tasks while browsing a
webpage. Press to scroll up or down a webpage. For details on
browsing a webpage, inquire with the network operator providing
WAP services. Your Internet connectivity service will determine the
layout and content of the webpages you view. Depending on the
specifics of your service, they way you browse the Internet on your
phone will differ.
How to close the browser and end the online session
•While online, press or long-press .
•If you are already viewing a WAP webpage, long-press or
from the browser's menu select Exit.
How to display the browser's menu
While viewing a WAP webpage, press to display the browser's
menu. Referring to the soft key commands at the bottom of the
screen, press and to access the various options. Press
the corresponding alphanumeric keys to directly select an option.
The browser menu contains the following items:
Back
Selecting this option will take you to the page you viewed
previously.
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Home
Returns to the home page. To designate a particular page to be
your home page, go to 9 Settings → 1 Homepage.
Exit
Closes the browser and returns you to the main menu screen.
Inbox
When your phone receives a message that can only be viewed
using a WAP browser, you enter this WAP inbox to read the
message.
Bookmarks
You can open the Bookmarks menu and select webpage
bookmarks.
View
Allows you to see the current bookmarks and bookmarks
folders. Scroll to the desired bookmark or bookmarks
folder, and you can:
•Press (Go) to link to the webpage that the
bookmark represents. If you have selected a bookmarks
folder, select the desired bookmark from within the
folder, and then press (Go).
•Press (Menu) to display the following options:
Details: Displays the bookmark's title and the URL it
represents.
Delete: Deletes the bookmark or bookmarks folder.
New Bookmark: Creates a new bookmark.
New Folder: Creates a new bookmarks folder.
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Move to Folder: Moves a bookmark to the
designated folder.
Delete All: Deletes all bookmarks and book-marks
folders.
Hotkeys: Allows you set a numerical key as a hotkey
for a bookmark. After completing the setting, you
can press this numerical key to directly link to the
webpage represented by the bookmark.
Mark Site
Adds the current webpage to your bookmarks list.
GoTo URL
Press (Edit) and enter the URL of the webpage that you
wish to browse, and then scroll to the Go option and press
(Go) to link to that URL.
Save Items
When viewing a webpage, if you discover that it contains an
image that can be downloaded, you can access this option to
save the image to your phone. Subsequently, this image will be
available for use when you are composing messages or
choosing a standby screen wallpaper.
Reload
Reloads the current webpage.
Settings
You can enter this item to making the following settings:
8For detailed information about the following settings, contact
your ISP.
94 Menus
Homepage
Designates a homepage. When you start up the WAP
browser or if you select Home from the browser's menu,
the screen will display the homepage you designate.
a. Press (Edit) and then enter the URL of the
webpage that you wish to use as your homepage. (Some
WAP service providers do not allow users to set a
homepage.)
b. Select the Save option to designate the URL you entered
as your homepage. Select Use Default to use the
homepage designated by your WAP service provider.
Scroll Mode
You can select two scrolling modes: Block or Smooth. In
the Block mode, as many words as will fit in a line are
shown for a few seconds, then the next line is shown, and
so on. In the Smooth mode, the content scrolls smoothly
on the screen. You can also adjust the scrolling speed: Fast,
Medium, Slow.
Send Referrer
This option allows you to determine whether the browser
will send an HTTP referrer header.
Key Press Timeout
This option sets the amount of time that the phone waits
during text entry before automatically advancing the
cursor to the next entry position. As long as the same key is
re-pressed within the interval of time set here, it will
continue to cycle through the characters available through
that key.
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Set Proxy
Your phone can save the settings for six WAP proxy
servers. You can select one of these proxy settings for use as
a default so that your phone will connect to that proxy
server when you begin an Internet session.
Yo u c a n a l s o g o to t h e m e n u Oper. Service → Wap Service
→ Wap Setting to select the server that you wish to
activate. See page 97.
Circuit Prompt
The Circuit Prompt is a message displayed before each
circuit data call is made. It reads, "Circuit is down. Start a
data call?" You can choose to enable or disable this feature.
Security
Secure Prompt
The Secure Prompt message is displayed before you
leave a secure area. It reads, "Entering a non-secure
area. OK?" You can choose to enable or disable this
feature.
Current Certificate
Displays information on the certificate currently in
use.
CA Certificates
Displays information on the built-in certificate. A
certificate is a digital ID issued by a trusted third party
known as a certificate authority (CA). The phone uses
CA certificates to authenticate websites that send
information to the phone.
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Authentication
You can decide whether your phone should store your
user name and passwords for websites that require
them. If you allow your phone to authenticate you
automatically, you will not need to re-enter your user
name and password each time you visit the same
website.
Advanced
Restart Browser
Restarts the browser, and automatically returns to the
designated homepage. This feature is provided for
your convenience if network errors occur, allowing
you to restart the browser and re-establish your
Internet connection.
Downloads
If this option is enabled, you will not be able to
download images, background audio, and objects.
View Title Region
You can choose whether or not to have the browser
display webpage titles. You can also set this option so
that titles exceeding a certain length will be split into
separate lines. (The first line of the browser displays a
"G" and a globe image, while the second is the "title
region". The actual webpage content begins on the
third line.)
About…
From here, you can view information about the
version of the browser that you are using.
Menus 97
WAP Message
When you receive a new WAP message, the status bar will show the
icon to remind you that you have an unread WAP message. Starts up
the browser and displays the WAP inbox so you can read WAP
messages.
Goto URL
Enter the URL of the webpage that you wish to browse, and then
scroll to the Go option and press (Go) to link to that URL.
Resume
Returns to the last webpage you viewed.
WAP S e t t i n g s
In this menu, you can make settings for the WAP servers of six
different network operators, and select the server that you would
like to use when connecting to the Internet.
The first time that you start your phone after inserting a SIM card,
the ISP name of the network operator issuing the SIM card will
appear in this menu's first group of settings. This indicates that
your network operator's WAP server settings will be saved under
the name shown. The phone will activate this group of settings for
use in connecting to the Internet.
To activate another set of WAP server settings, scroll to the group of
settings you wish to use and then press . The phone will activate
these settings for use in connecting to the Internet.
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By scrolling to a particular group of WAP server settings that you
wish to modify, and then pressing (Option), you can create a
new group of settings, edit the settings, or delete the settings.
WAP server settings include the fields listed below. Press
(Edit) to edit the setting in each field. When you are finished with
the settings for all fields, you must press in order for this
group of WAP server settings to be saved.
•Profile Name: Gives the WAP server settings a name.
•Homepage: Sets the webpage that the browser will link to when it
is started up. After you enter this item, key in the URL for the
webpage that you would like to use as the homepage —for
example, http://wap.yahoo.com.
•IP Address: Enter the IP address used for accessing the mobile
Internet.
•Port: Enter the connection port specified by the network operator
—for example, 9201.
•Bearer Mode: Before connecting to the Internet, you must set this
item according to whether your Internet connection bearer mode
is a GPRS network system or a GSM dialup network. Doing so
will allow you to properly link to the data network to browse WAP
pages, download Java programs, and so forth. If you are using a
GPRS network, you can use both the GPRS and dialup network to
connect to the Internet. If, however, you are using a dialup
network, you are restricted to using only the dialup network to
connect to the Internet.
GPRS/CSD: Use the GPRS network preferentially. Only if
there is no GPRS network present will the dialup network be
used.
GPRS: Use only the GPRS network.
Menus 99
CSD/GPRS: Use the dialup network preferentially. Only if
there is no dialup network will the GPRS network be used.
CSD: Use only the dialup network.
•GPRS: To modify settings for a GPRS account, press (Edit)
to edit the settings in each field. GPRS settings include the
following fields:
APN: Enter the APN (Access Point Name) assigned by your
network operator.
User Name: If needed, enter the user name provided by your
network operator.
Password: If needed, enter the account password provided by
your network operator.
•CSD: If you are using a GSM network, you must configure and
activate a CSD account. Press (Edit) to edit the settings in
the following fields:
Dial Number: When you start up the browser to connect to
the Internet, you phone will dial this number. Your telecoms
network operator or ISP will provide this number to you.
User Name: This is your user account name, and is provided
by your network operator.
Password: The account password provided by the network
provider.
/A dialup network is a GSM Circuit Switch Data Service (CSD
for short). Using a dialup network can be likened to using a
home computer's modem, in that before connecting to the
Internet a number must be dialed. As for GPRS, it like the
LANs used at company, where users do not need to dial a
number to access the network. Regular GSM users who are
not using a GPRS network system can only have a dialup
connection to the Internet.
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Line Type: This is the type of dialup connection. Press
to select.
Baud Rate: The default value is 9600, which is the standard
speed for data connections with a GSM mobile phone.
Auth Type: This is information needed for
telecommunications protocol authentication.
Clear Cache
Clears webpage content that the browser temporarily stores in
memory.
Clear URLs
Clears URL strings that the browser temporarily stores in memory.
STK
Your network operator provides this STK (SIM Tool Kit) menu.
Depending on your SIM card and the services provided, there will be
several extra options under this menu. However, if your network operator
does not offer STK services, this menu will not appear on the screen. For
details, please contact your operator.
Menus 101
Settings
Date & Time
Used to set the time and date, as well as the format in which the time
and date will be displayed on the startup screen. Press to save the
settings.
Date
Enter the date using appropriate number keys.
Time
Enter time using appropriate number keys.
Format
This option is used to decide the format in which the time and date
will appear in the standby screen.
Auto Power On/Off
Designates a time for the phone to be automatically turned on or off. If
this option is activated, the phone will be automatically turned on or off
at the designated time each day.
Power On
When you see Status Off displays on the screen, press and
choose the On option, scroll to Time and then enter a time you
wish the phone to be auto turned on.
When riding in an airplane or in any other situation where you cannot
use a mobile phone, remember to deactivate the Power On/Off
option.
102 Menus
Power Off
When you see Status Off displays on the screen, press and
choose the On option, scroll to Time and then enter a time you
wish the phone to be auto turned off.
Profiles
A profile is a group of settings that determine whether the phone will
alert you to incoming calls through a ring tone or a vibrating alert, and
how ring tones in general are used on the phone. These settings allow
the phone's operation to best suit the environment you are in.
1. Press to scroll to the desired profile and then press to
activate this profile. You can choose from among the following
profiles:
Normal
This is the default profile. Once this profile is activated, the
LCD display's status bar will show the icon.
Meeting
The options in this profile have been preset to suit a meeting
environment (for example, only a vibrating alert is used, with
no audible ring tone and no keypad tones). Once this profile is
activated, the LCD display's status bar will show the icon.
Silent
The options in this profile have been preset for occasions where
silence is required (for example, there will be no audible ring
tone, no keypad tones, and no vibrating alert). Once this
profile is activated, the LCD display's status bar will show the
icon.
Menus 103
Outdoors
The options in this profile have been preset to suit an outdoor
activity (for example, use of the highest ring tone volume,
activation of both ring tone and vibrating alerts, and use of
keypad tones). Once this profile is activated, the LCD display's
status bar will show the .
Handsfree
This profile is only active when a hands-free kit is attached to
the phone. Once this profile is activated, the LCD display's
status bar will show the icon.
Airplane
When you are on a plane, you can select this profile to turn off
the phone. Once this profile is activated, the phone will
automatically be powered off, and all alarms will be suspended.
If the phone is turned off by long-pressing , the alarms will
still go off at the appointed times.
Personal
You can use this profile as a group of custom settings, and
rename the profile if desired. Once this profile is activated, the
LCD display's status bar will show the icon. If you have
renamed this profile, the new name will replace Personal in the
profiles list.
2. Press to scroll to the desired profile, and then press (Edit)
to modify the settings listed below and adjust the profile to suit a
particular environment.
Vibration
Includes the following setting options:
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•Ring Only: When there is an incoming call, the phone will
use a ring tone but no vibrating alert.
•Vibrate Only: When there is an incoming call, the phone will
use a vibrating alert but no ring tone.
•Ring & Vibrate: When there is an incoming call, the phone
will use both a vibrating alert and a ring tone.
•Vibrate then Ring: When there is an incoming call, the phone
will first use a vibrating alert and then a ring tone.
Call Ring
Your phone includes various types of ring tone melodies. Scroll
to the desired ring tone, and after one second or so you will be
able to hear that ring tone. Press to confirm your selection.
Message Tone
The ring tone that your phone uses when a message is received.
Calendar Tone
The ring tone used for Calendar events for which you have set
an alarm.
Keypad Tone
Determines whether keypad tones are played when keys are
pressed.
Ring Volume
Answer Mode
•Send Key: Allows incoming calls to be answered only by
pressing .
Press to adjust the ring tone volume or
mute the ring tone.
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•Any Key: Allows any key except to be used to answer an
incoming call. In this mode, is used to reject an
incoming call, and not to answer.
•Automatic: If the Automatic answer mode is activated, the
phone will ring for five seconds, and then the incoming call
will be automatically answered (only the Handsfree profile
allows this setting).
Rename
Allows you to provide a new name for the profile (only
available for the Personal profile).
Restore
Returns the above settings for the profile to their factory
default values.
8Requires entry of the phone password, whose default value
is 1234.
Display
Wallpa p er
Designates the wallpaper used for the LCD display's standby screen.
Select image or photo and press to enter the image or photo
library. Scroll to the name of the image or photo that you wish to
use, press to view the whole image. Press will display the
next or previous image or photo; Press to confirm your
selection.
Welcome Message
Used to select and configure the image, photo, music or text that is
displayed when the phone is turned on.
106 Menus
•Image: Press (Edit) to enter the image library. Only the
image selected in this option will be displayed when the phone is
turned on. After selecting an image, you will need to select the
desired music to be played when the phone is turned on. Select
Silent if you do not wish any music to be played.
•Photo: Follow the same steps as selecting images.
•Te x t : Press (Edit) to input the text. Only the text entered
in this option will be displayed when the phone is turned on.
After inputting text, you will need to select the desired music to
be played when the phone is turned on. Select Silent if you do not
wish any music to be played.
•Off: Returns the settings for startup music and animation to their
factory default values.
Personal Banner
Enter the text you wish to be displayed on the standby screen.
Contrast
Brightness
Press to adjust the brightness of the phone's display
backlighting. Press to confirm the setting.
Press to adjust the contrast of the screen's
display. Press to confirm the setting.
Menus 107
Audio
This menu allows you to set various sounds that the phone uses.
8Some of the options provided in this menu and the Profiles menu are
identical (for example, Call Ring). Therefore the particular setting that
the phone uses will depend on which menu you last used to make the
setting.
Call Settings
Answer Mode
•Any Key: Allows any key except to be used to answer an
incoming call. In this mode, is used to reject an incoming
call, and not to answer.
•Send Key: Allows incoming calls to be answered only by pressing
.
Connect Alert
This feature allows the phone to provide a ring tone or vibrating
alert, or flash the backlighting when the recipient of a call has
answered.
Minute Minder
If you turn this function on, the phone will emit a beep per minute
during a call.
Show Number
You can decide whether or not to display your phone number on
the recipient's phone when you make a call.
On: When you call someone, the recipient's phone will display your
phone number.
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Off: Your phone number will not be shown on the recipient's
phone.
8If this feature is turned off, you may not be able to make phone
calls in certain countries, such as Singapore and China.
Preset: Whether your phone number will be displayed on a
recipient's phone will be determined by the default set by the
network operator.
Call Divert
8 Requires the support of the network operator.
Forward All
Forwards all incoming calls to a designated phone number or
voicemail inbox. When you use this feature, you must enter a
phone number to which to forward incoming calls.
8After the Forward All mode is activated, the standby screen
will display the icon.
When Busy
The phone will divert incoming calls to another number when
you are in the middle of another call.
No Reply
Forwards incoming calls to another number when you do not
answer.
Not Reachable
Diverts incoming calls when your phone is turned off or
outside network coverage.
Cancel All
Cancels all call divert options.
Menus 109
Call Barring
You can request that your network operator block the dialing or
receiving of certain calls. The call barring services below require the
support of your network operator. To activate or cancel any of the
options below, you must enter the network password provided by
the network operator.
All Outgoing
Blocks dialing of any calls from the phone.
Intl. Out
If this option is activated, no international calls can be made
with your phone.
Intl. Except Home
If this option is activated, your phone can only be used to dial
local calls and calls to your home country from abroad. Other
international calls will be barred.
All Incoming
Rejects all incoming calls.
Incoming When Roaming
If you are in another country (using roaming), activating this
option will cause the phone to reject all incoming calls.
Cancel All
Cancels all call barring settings. You must enter the network
password in order to cancel these settings.
Change Password
You can change the network password, which can be obtained
from the network operator.
110 Menus
Call Waiting
If there is an incoming call when you are in the middle of another
call, the screen will display the number of the incoming call and call
waiting message to alert you. You can activate, cancel, or view the
status of this feature from this menu.
8You must apply to the network operator for the call waiting
service in order to use this feature.
Auto Redial
If there is no answer at a number you have dialed, the phone will
automatically redial.
Fixed Dialing Number
After this feature is activated, the phone will only be able to dial
numbers on the Fixed Dial Number list. If a number is not on the
list, calls cannot be made to this number.
8When you activate or cancel this feature, you must enter the
PIN2 code.
Before activating the Fixed Dial Number feature, you must
press (View), then press (Option) and select Add to
create a Fixed Dial Number list. You must enter the PIN2 code, and
then add a new number to your Fixed Dial Number list.
After creating the list, you can view, edit and delete numbers in the
list.
If the PIN2 code is entered incorrectly three consecutive times,
the PIN2 code will be locked down. You will need the PUK2 code
to unlock the PIN2 code. Contact your network operator to obtain
the PUK2 code.
Menus 111
Active Line
This feature allows you to use two different phone numbers on one
phone. You can designate one number for dialing calls, while
accepting incoming calls dialed to both numbers without needing
to use two phones. Select either Line 1 or Line 2. The number you
select ( or ) will appear on the standby screen.
8This feature requires the support of the network operator.
User Group
User Group
Used to create a closed group of callers based on a service
provided by the network operator. The members of a User
Group can call each other, but cannot conduct calls with
anyone outside the group unless special provisions are made.
This option can be used to select whether or not to activate this
service.
Outside Access
When the User Group service is activated, enabling Outside
Access will allow users in the group to make calls to numbers
outside the group. However, incoming calls will still be
restricted to calls from within the group.
Network
Generally speaking, the choice of the network that your phone uses is
configured automatically. When turned on, the phone will
automatically connect to the network provided by your network
operator, or will automatically connect to the roaming network when
you are outside the coverage of your regular network.
If you wish to change the connection network, this menu will allow you
to select the network you want to use. When outside the coverage of
112 Menus
your regular network in your home country or when abroad, you can
manually select the local network system.
8Your network operator must be able to support network selection in
order for you to use this feature.
Network Mode
You can choose whether the network selection mode that the phone
will use when it is turned on is automatic or manual.
Automatic: If this option is selected, when outside the coverage of
your regular network, the phone will automatically search for
usable networks.
Manual: If this option is selected, when outside the coverage of
your regular network, the phone will list all the networks of telecom
vendors and allow you to choose.
Available List
Allows you to manually select a network. Your phone will list all the
networks of telecoms vendors so you can choose.
8Not all networks listed will necessarily be available for use. If you
require further information, contact your network operator.
Band Setting
According to your requirements, you can set an appropriate band
in the GSM network system.
Connection
Used to set whether the phone will also search for a GPRS network
when it is turned on.
•GPRS & GSM: When it is turned on, the phone will search for
available GPRS and GSM networks.
•GSM Only: When it is turned on, the phone will search only for a
GSM network.
Menus 113
Service Tone
Used to set whether the phone will sound when it detects an
available network.
Security
You can use a PIN code, phone password, and SIM card lock
authentication to prevent unauthorized use of the phone.
PIN Code
A PIN (Personal Identification Number) code is a password
provided by a network operator. When PIN code authentication is
activated, it will prevent unauthorized use of the SIM card. Unless
the correct PIN code is entered when the phone is turned on, the
SIM card cannot be used, even if it is inserted in another phone.
PIN Code
Used to activate/deactivate or change the PIN Code. Before
changing settings for the PIN Code feature, the previously set
PIN Code must be entered.
If you wish to change the PIN Code, you must press in
the Enable item to select On, so that you will be able to enter
and confirm the new password.
PIN2 Code
Used to change the PIN2 code. The procedure is the same as for
the PIN Code.
,
If the PIN code is entered incorrectly three consecutive times,
this will cause the SIM card to lock down, and a PUK1 code
provided by the network operator will be required to unlock it.
After unlocking, the PIN code will be automatically set to activate
once the phone is turned on.
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Phone Lock
Activates/deactivates or changes the phone's startup password. The
startup password prevents unauthorized persons from using your
phone. Once the phone's password is activated, the phone will be
locked down when it is turned on unless this password is correctly
entered. If an incorrect password is entered, your phone will remain
locked down, and cannot be unlocked even if the SIM card is
replaced by another one. When the phone is locked, you will only
be able to make emergency calls.
Once the phone password is activated, you must enter the password
each time the phone is turned on in order to unlock the phone
(there is no limit on the number of attempts to enter the phone
password).
The procedure for setting the phone password is the same as for the
PIN Code (the default phone password is 1234).
SIM Lock
Using this feature, you can prevent unauthorized persons from
using your phone with other SIM cards. After you activate the SIM
Lock feature, only the SIM card present when the feature was
activated will be accepted by the phone. If a new SIM card is
inserted in the phone, when the phone is turned on and a PIN code
is entered, the phone will request entry of a SIM Lock password
(there is no limit on the number of attempts to enter the SIM Lock
password.
If the password is entered correctly, the phone will be able to
recognize the new SIM card and use it normally. The next time the
phone is turned on with this SIM card inserted, the phone will not
ask again for you to enter the SIM Lock password.
8Your phone can recognize a maximum of three different SIM
cards.
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Before setting the SIM Lock feature, you must enter the previously
set SIM Lock password (the default SIM Lock password is 1234).
The password must be between 4 and 8 digits in length.
Screen Lock
Used to create a security screensaver. When you
have not performed any tasks with the phone for a
set period of time, the phone will automatically
activate the screensaver shown on the right. To
activate the screen lock, you must first enter the
Screen Lock password that was previously set (the
default password is 1234). Scroll to On and press (Edit) to set
a different period of inactivity for the screen lock to be activated.
Keypad Lock
Used to create a keypad lock. When you have not performed any
tasks with the keypad for a set period of time, the keypad will be
locked. Scroll to Auto Lock and press (Edit) to set a different
period of inactivity for the keypad lock to be activated
automatically.
Power Saving Mode
After you activate the power saving mode, keypad and display
backlighting will be turned off, in order to conserve power.
Language
You can select the language that the phone will use to display
information.
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Input
You can set the default input mode that will be automatically activated
whenever you open the editing window for entering information into a
message, the Phone Book, and so forth.
Restore
Restores all of the phone's settings to their factory defaults.
Care and Maintenance 117
Care and Maintenance
Take note of the points noted below to ensure that you are using the
phone properly and to extend the lifespan of the phone.
•Store the phone and its accessories out of the reach of children.
•Keep the phone and accessories dry, and use the phone in
environments where the temperature is between -10 °C and 45°C.
High or low temperatures outside this range may damage the phone.
•If possible, do not use or store the phone in excessively dusty or dirty
environments.
•Do not remove the warranty seal on the phone yourself, nor allow an
unauthorized dealer to do so.
•Do not use strong detergents or organic solvents to wipe or clean the
phone.
•If your phone or its accessories are not operating normally, contact an
authorized dealer immediately.
•Use only genuine BenQ accessories such as batteries, battery charger
and hands-free kit to ensure the phone's normal operation and
preserve battery life, as well as protect the safety of your person and
belongings. Use of non-BenQ accessories will not allow your phone to
achieve optimal performance, and may cause the phone to
malfunction. Any malfunctions or damage caused by the use of third-
party accessories are not be covered by the terms of the product
warranty, and will void the product warranty.
•Avoid allowing objects that may discharge electricity to contact the
charging socket on the bottom of the phone or the metal contacts on
the battery, as this may cause short circuits and put you in danger.
118 Troubleshooting
Troubleshooting
If you encounter problems while using the phone, or if it performs
erratically, you can consult the information in the chart below. If your
particular problem cannot be resolved using the information in the
chart, contact the dealer where you purchased the phone.
Problem Possible cause Solution
Poor
reception
•The network signal is too
weak at your current
location —for example, in
a basement or near a tall
building-because wireless
transmissions can not
effectively reach it.
Move to a location where the
network signal can be
properly received.
•The network is busy at
the current time (for
example, during peak
times, there may be too
much network traffic to
handle additional calls).
Avoid using the phone at
such times, or try again after
waiting a short time.
•You are too far away from
a base station for your
network operator.
You can request a service
area map from your network
operator.
Echo or noise
•Poor network trunk quality
on the part of your
network operator.
Hang up the phone and dial
again. You may be switched
to a better-quality network
trunk or phone line.
•Poor local telephone line
quality.
Troubleshooting 119
Shortened
standby time
•The standby time is
related to your network
operator's system
configuration. The same
phone used with different
network operators'
systems will not provide
exactly the same length
of standby time.
If you are located in an area
where signaling is weak,
temporarily shut off the
phone.
•The battery is depleted. In
high-temperature
environments, battery life
will be shortened.
Use a new battery.
•If you are not able to
connect to the network,
the phone will continue to
send out signals as it
attempts to locate a base
station. Doing so
consumes battery power
and will consequently
shorten standby time.
Change your location to one
where the network is
accessible, or temporarily
turn off your phone.
You cannot
switch your
phone on.
•Battery power has been
depleted.
Recharge the phone's
battery.
SIM card
error
•SIM card malfunction or
damage.
Take the SIM card to your
network operator for testing.
•SIM card inserted
improperly.
Insert the SIM card properly.
•Debris on the SIM card
contacts.
Use a soft, dry cloth to clean
the SIM card contacts.
Problem Possible cause Solution
120 Troubleshooting
Unable to
connect to the
network.
•SIM card invalid. Contact your network
operator.
•You are not within the
network's service area.
Check the service area with
your network operator.
•Poor signal. Move to an open space, or if
you are inside a building,
move closer to a window.
You cannot
answer
incoming
calls.
•You have activated the
Call Barring feature.
Go to the menu Settings →
Call Settings → Call
Barring, and then select
Cancel All.
You cannot
make
outgoing
calls.
•You have activated the
Call Barring feature.
Go to the menu Settings →
Call Settings → Call
Barring, and then select
Cancel All.
•You have activated the
Fixed Dial Number
feature.
Go to the menu Settings →
Call Settings → Fixed Dial
Number, and then select
Off to turn off this feature.
PIN Code is
blocked.
•You have entered an
incorrect PIN code three
consecutive times.
Contact your network
operator. If the network
operator provides the SIM
card's PUK code, use the
PUK code to unlock the SIM
card.
Battery will
not charge.
•The battery or battery
charger is damaged.
Contact the dealer.
•The phone's temperature
is below 0°C or higher
than 45°C.
Adjust the battery charging
environment to avoid
extremes of temperature.
•Poor contact between the
battery and charger.
Check all connectors to
make sure all connections
have been properly made.
Problem Possible cause Solution
Troubleshooting 121
Unable to
enter
information
into the
Phone Book.
•The Phone Book's
memory is already full.
Delete unnecessary data
from the Phone Book.
Unable to
select certain
features.
•Your network operator
does not support these
features, or you have not
applied for services that
provide these features.
Contact your network
operator.
Problem Possible cause Solution
122 Troubleshooting