Bernafon FUITE01 Hearing Aid Module User Manual

Bernafon AG Hearing Aid Module

User Manual

VERAS 9VERAS 7VERAS 5In-the-ear hearing instrumentsINSTRUCTIONSFOR USE
TABLE OF CONTENTSIntroduction  7Description of features  8Inserting instruments  9Removing instruments  10Operating instruments (ON/OFF)  11Changing the volume level  12Changing programs   14Telecoil function  15Telephone use  16Changing the battery  18Data logging and learning  20Operating the instruments with remote control   21Operating the instruments with  SoundGate 22Instrument care  233
5Cleaning the sound outlet  24Using your hearing instruments  27Using the telephone  30Environmental protection  31Product approval, markings and  compliance  32Compliance with radio communi cations  requirements for the USA and Canada  34Compliance with requirements for Europe  37Cell phone and hearing instrument compatibility 39International warranty  41Your hearing instrument conguration  42Accessories  44General warnings and safety guidelines  45Notes 49Common problems and solutions  50Service  54
6Congratulations on the purchase of your new  Bernafon hearing instruments. With a little  practice, you will soon be on your way to better hearing.Please read the entire contents of this booklet before using your hearing instruments. It contains instructions and important information about the use and handling of your hearing instruments  and batteries.
7The following instruments are covered in these instructions:Veras ITE instruments VR9 ITCD  VR9 ITC  VR9 CIC VR7 ITCD  VR7 ITC  VR7 CIC VR5 ITCD  VR5 ITC  VR5 CICBernafon Veras IFU ITCVR _ILU_ITC1 overview_ BW_HIBernafon Veras IFU ITCVR_ILU_ ITC2overview_BW_HIBernafon Veras IFU CICVR_ILU_CICoverview_BW_HINote: Custom hearing instruments vary in size and shape due to the unique characteristics of individual ears.Introduction
8Description of featuresBernafon Veras IFU ITCVR_ILU_ITC1overview_BW_HIBernafon Veras IFU ITCVR_ILU_ITC2overview_BW_HIBernafon Veras IFU CICVR_ILU_CICoverview_BW_HI1  Vent2  Canal3   Sound outlet with  wax protection4  Microphone opening5  Battery drawer6  Push button (optional)7  Pull-out string8  Volume control (optional)9   Second microphone opening1523474683954658CICITCD ITC12132
9Inserting instrumentsIt takes patience and practice to insert your in-struments correctly. If you have difculty, please consult your hearing care professional. • Insert your right instrument with your right hand and your left instrument with your left hand.• Hold your instrument between your thumb and index nger with the microphone towards the top.• Place the canal part of your instrument into your ear canal.• Gently pull your ear lobe down with the other hand while pushing the hearing instrument in until it feels secure.
10• Use your thumb to push up against the bottom (back part) of your ear to loosen the instrument.• Grasp the instrument at its edge between your thumb and forenger, and gently remove it from your ear.• If your hearing instrument has a removal (pull-out) string, pull it gently.Important: Do not try to remove your instru-ment by pulling on the battery drawer.  This may cause damage. Contact your hearing care professional if you are having problems removing the instrument.Removing instruments
11Operating instruments (ON/OFF) To turn the instrument ONPush the battery drawer closed until it snaps. The hearing instrument will make one long beep as it starts.To turn the instrument OFF Place your ngernail un-derneath the front edge of the battery drawer and liftto open.Note: Never force the battery drawer open or closed.  open (OFF)  closed (ON)
12Changing the volume levelYour hearing instruments are programmed to be at a comfortable volume level for your hearing loss. They are designed to automatically adjust to changes in the sound environment.Some models allow you to adjust the volume  yourself, either with an optional control on the instrument or an optional remote control.Volume control wheel  (optional for all ITCD and ITC)To increase the volume  Turn the volume control towards your front. The instrument will beep when you reach the programmed maximum. louder  softer
13To decrease the volumeTurn the volume control towards your back. The instrument will beep when your reach the pro-grammed minimum.The volume control has no mechanical stop. You can continue to turn it, but the loudness will only be altered between the programmed mini-mum and maximum. Your hearing care professional can program the volume to remain at a xed level, if desired.Note: Your instruments automatically return to a preset loudness level when the instrument starts, the battery is low, or when the program is changed. If you nd that you frequently need to turn the volume up or down, your hearing care professional may need to adjust your settings.
14Changing programs (ITCD and ITC instruments)Your hearing instrument can be congured with 3 to 4 listening programs. Please see page 42 to nd out which programs have been congured for your hearing instruments. You can change programs as follows:Push ButtonIf your instrument has been made with an optional push button, you can use it to change programs. You will hear the same number of beeps as the program you are in each time you press the push button.RC-P remote control (optional for VR9 and VR7 and VR5 ITCDs only)You may change programs and adjust the volume level with the RC-P remote control. See page 21 for instructions.SoundGate (optional for VR9 and VR7 ITCDs only)If you have a SoundGate communication device paired to your instruments, you can use it to change the program and volume level. Please see page 22 for instructions.
15Telecoil function(optional for ITCD and ITC instruments)The telecoil helps you hear better when using a telephone or in buildings where inductive loopsystems are installed (places of worship, halls,theatres, etc.). When the telecoil is active, youhear directly through the telephone or inductive loop. To access the telecoil, go to the telecoilprogram. See page 42.This symbol or a similar sign should  be displayed wherever a permanent loop has been installed.Note: Not all telephones are compatible with  hearing instruments.
16Telephone useAuto Telephone (all ITCDs)Your instrument may have an Auto Telephone functionality. When the hearing instrument is close to a telephone receiver, the Auto Telephone will activate a phone program. When you end your con-versation, the hearing instrument will automatically return to the previous program. Note: All telephones can activate the Auto Tele-phone. The tele phone receiver may need to have a special magnet tted. Please follow the separate instructionsfor mounting the magnet, which are available from your hearing care profes-sional.Bernafon Veras IFU micro BTEVR_ILU_AutophoneControlMicroBTE_BW_HI
17Your hearing care professional can congure your instruments to allow answering the phone on both ears or on your preferred ear. If you have a pre-ferred ear, the instrument on the opposite side can be programmed to sound softer or to mute when the Auto Telephone is active. Please see page 42 to nd out how your instruments are congured.Warning• Keep magnets out of reach of children and pets. If a magnet is swallowed, see a doctor immediately.• Do not wear the magnet in a breast pocket and keep it 30 cm away from pacemakers  and other active implants.• Use the magnet on the opposite side from  active implantable devices.• Keep the magnet 30 cm away from credit cards or other magnetically sensitive items.
18Changing the batteryWhen the battery is about to run out, the  instrument will beep at regular intervals.  The battery should be replaced immediately.The following battery sizes are used:– ITC and ITCD: size 312 battery– CIC: size 10 battery• Gently swing the battery drawer fully open, but do not force it. • Take out the used battery.• Remove the sticker from the new battery.• Place the battery into the  drawer with the at, smooth side facing up (+ sign) as shown in the drawing.• Close the battery drawer  securely.
19Important battery information• Battery life will vary with conditions of use  (batteries will run down faster in noisy environ-ments). • Always keep spare batteries on hand. • A used battery should be replaced immediately.• If you are not going to use your hearing instru-ments for a few days, remove the batteries.• Any moisture found on a battery should be  wiped off immediately with a soft cloth.• Used batteries should be returned to your battery supplier or hearing care professional for safe disposal.• Never dispose of batteries by burning them.  They may explode and cause injury.• Never dispose of batteries with household waste. They cause environmental pollution.Note: Always remove zinc-air batteries before drying your hearing instrument with a drying kit. Drying out zinc-air batteries shortens their lifetime.
20Data logging and learningData loggingThe data log automatically stores information  about your use of the hearing instruments such  as changes made to the volume control, hours  of wear, etc. This information can be used by your hearing care professional to adjust your instru-ments. If you do not want this feature to be active, please ask your hearing care professional to turn  it off.Data learning  (optional for VR9 and VR7 ITCD and ITC only)If your instrument is equipped with data learning, your hearing care professional can activate this  feature to help customize your hearing instru-ments. When data learning is operating, the  instrument keeps track of how often and how much you adjust the volume control and “learns” your preferred setting. This new setting can be made permanent during your follow-up visit.
21Operating the hearing instruments with the optional RC-P remote  control If you have purchased a remote control you can use it to change programs, adjust the volume level up and down, or mute the instruments.For complete operating instructions, please read the separate RC-P remote control instructions for use booklet.1  Program cycle button2  Volume control3  Mute button4  Status light3214
22Operating the instrument with the  optional SoundGate communication device (VR9 and VR7 ITCDs only)If you have purchased a SoundGate you may use it to perform basic functions such as program changes and volume adjustments. In addition, the SoundGate serves as a link between your hearing instruments and external sources such as music players, cell phones, computers, etc. For complete operating instructions, please read the separate SoundGate instructions for use  booklet.SoundGate (optional)1   Volume control  and program change2  Phone3   Music connection e.g. MP34   Bluetooth®  music/audio5  Battery indicator12345
23Instrument careHealthy ears produce a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your instruments.Every night• Check your instruments for ear wax and wipe them clean with a cloth or tissue.• If necessary, use the cleaning tool to  remove wax from the canal and vent openings on your instrument.• Open the battery drawer fully to allow air to  circulate.• A dry storage kit is recommended to remove any moisture that may have accumulated in the instrument.
24Cleaning the sound outletThe sound outlet is an integral part of your hearinginstrument and should be kept clean and free  from ear wax at all times. Your instruments are built with a wax protection system. Please follow the instructions for the type of wax protection your instrument uses. If you have questions, please ask your hearing care professional.WaxBuster system• Wipe the hearing instru-ment with a dry soft cloth. Carefully wipe away traces of wax on the WaxBuster. • Place the tip on a dry soft cloth over a smooth surface. Gently press the WaxBuster and drag the hearing instrument across the cloth.• Clean your hearing instruments with the small brush or the soft cloth provided.
25Do not insert tools into the sound outlet.This could damage the receiver. If you cannot cleanthe hearing instruments completely, it is best tocontact your hearing care professional. NoWax system• Always inspect your NoWax lter before using the instrument to ensure that it has not become detached from the instrument.• Change the lter if you can see that it is clogged or if the instrument does not sound normal.Shell Filter Tool Removal tool
26• Remove the tool from the shell and push the removal part into the old wax lter to remove it from the instrument.• Push the new lter into the hearing instrument.• Discard the used tool.Avoid heat, humidity and chemicals• Do not expose the instruments to extreme heat by leaving them in the car, near a radiator, etc.• Avoid exposing your instruments to moisture  i.e. steambaths, showers, heavy rain, etc.• Never attempt to dry your instruments with  a hair dryer, microwave oven, etc.• Remove your instruments before applying  aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc. Allow the product to  dry before wearing your instruments.• Protect your instruments by keeping them in  the case when you are not wearing them.
27Using your hearing instrumentsHearing instruments do not restore perfect hear-ing. They make sounds louder and help you make the most of the hearing you have. While some immediate benet is usually noticed, it often takes several weeks for your brain to adapt to the new sounds. The following tips will help you learn to use your instruments. If you have trouble adjusting, consult your hearing care professional.Getting started• Wear your instruments at home in a quiet environment. Have a conversation with one person or listen to a news program on TV.• You will benet most if you wear your instru-ments all day long. Increase the time each  day until you are comfortable wearing them for several hours at a time.
28• You may notice that your own voice sounds louder. If the voices of others are at a comfort-able level, try speaking at a lower volume.• Sounds like footsteps, chirping birds, rustling paper, etc. may seem quite loud at rst because you probably haven’t heard them for awhile.  They will soon fade to the background.Dining out• Start with a quiet restaurant (no music or enter-tainment).• Request a table away from the kitchen and other noisy areas.• Conversation will be easier in a smaller group.In the car• Sit with your better ear toward the center of the car.• Turn off the radio.• Keep windows closed to minimize trafc, road and wind noise.
29Attending theatre, concerts, lectures, etc.• Ask if there is a loop system available. If not, request to be seated near the front.• Try to sit with your better ear closer to the sound source.• Become familiar with the program in advance to make it easier to follow.At work• Inform your co-workers about your hearing loss.• If you hear only part of a conversation, repeat what you have heard and ask for the missing information.
30Using the telephone• Hold the receiver close to the microphone  inlet of your hearing instrument. If this causes  whistling, move the receiver away a small  distance.• If voices over the telephone are too soft or  background noise is a problem, use the telecoil  (if your instrument has this option). Be aware  that not all phones are telecoil compatible.• Mobile phones may cause interference with the telecoil. In this case, the microphone mode will give a better result.• Before purchasing a mobile phone, test it with your hearing instrument.• People with a greater degree of hearing loss may need a volume control on the telephone.
31Environmental protectionYour hearing instruments contain electronic  components subject to the Directive 2002/96/EC on waste electrical and electronic equipment.Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hear-ing care professional for disposal.
32Product approval, markings and  complianceAll Bernafon Veras hearing instrument models comply with international standards concerning electromagnetic compatibility. Due to the limited size available on the instruments all relevant approval markings are found in this document.Electromagnetic interferenceYour hearing instrument has been thoroughly tested for electromagnetic interference. However, some products may emit electromagnetic energy causing unforeseen interference with hearing instruments. Examples include induction cooking appliances, shop alarm systems, mobile phones, fax machines, personal computers, X-rays, CT scans, etc.Even though your hearing instruments are de-signed to comply with the most stringent interna-tional standards of electromagnetic compatibility, they may emit electromagnetic energy that can cause interference with other devices.
33Your hearing instruments may contain a  radio transmitter using short range magnetic  induction technology working at 3.84 MHz.  The magnetic eld strength of the transmitter  is < – 42 dBμA/m @ 10 m.The electromagnetic emission from the radio system is well below international limits for human exposure. By comparison, the electromagnetic energy of the hearing instrument is lower than that generated by household items such as halogen lamps, computer monitors, dishwashers etc.
34Compliance with radio  communi cations requirements  for the USA and CanadaBernafon AGVeras hearing instrument models VR9 ITCD;  VR7 ITCD; VR5 ITCDStatement of compliance:This device complies with part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) This device must accept any interference  received, including interference that may  cause undesired operation.This Class B digital apparatus complies with  Canadian ICES-003.Note: This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to part 15 of the FCC Rules. FCC ID   U6XFUITE01IC:   7031A-FUITE01
35These limits are designed to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses and can radiate  radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica-tions. However, there is no guarantee that inter-ference will not occur in a particular installation. If this equipment does cause harmful interference  to radio or television reception, which can be de-termined by turning the equipment off and on, the user is encouraged to try to correct the inter-ference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a  circuit different from that to which the receiver  is connected.– Consult the dealer or an experience radio/TV technician for help.
36Caution: Changes or modications not  expressly approved by Bernafon AG could  void the user’s authority to operate the  equipment.
37Compliance with requirements  for EuropeThis device is in conformance with the require-ments of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certied by applying the  following marking:This device also complies with the essential requirements of the Directive 1999/5/EC of the European Parliament on radio equipment and  telecommunications terminal equipment, R&TTE.  It operates as an inductive application in a  harmonized frequency band according to the  Commission Decision 2008/432/EC and may  be used in all member states of the EU and EFTA. This is certied by applying the following marking:
38Declarations of conformity are available at:Bernafon AGMorgenstrasse 1313018 BernSwitzerland
39Cell phone and hearing instrument compatibilitySome hearing instrument users have reported a buzzing sound in their instruments when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible.The compatibility of a particular hearing aid and  cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions (ANSI C63.19-2006 American National Standard Methods of Measurement of Compatibility between Wireless Communication Devices and Hearing Aids).For example, the sum of a hearing aid with arating of 2 (M2/T2) and a telephone with a rating of 3 (M3/T3) would result in a combined rating of 5. According to the standard, any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.”
40The immunity of your Veras hearing instrument is at least M2/T2. The equipment performance measurements, categories and system classica-tions are based upon the best information available but Bernafon cannot guarantee that all users will be satised.
41International warrantyYour hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, earmolds, etc.This warranty is void if a defect is the result  of misuse or mistreatment. The warranty is  also void if the hearing instruments have been repaired by nonauthorized service personnel.Please review the warranty with your hearing  care professional and make sure that your warranty card is completed correctly.
42Your hearing instrument  configurationAvailable programs (ITCD and ITC only)Your hearing instruments are programmed in the following way:Program   Beeps     Function1  12  23  34  4Optional telecoil (ITCD and ITC only)M right ear  M left ear  M noneYour instrument has been programmed for:M Microphone + Telecoil (right ___ ; left ___ )M Telecoil only (right ___ ; left ___ ) Your instrument uses:M WaxBuster   M NoWax
43Telephone use options (VR9 and VR7 ITCD and ITC only)Preferred telephone earM Both  M Right  M LeftB e h a v i o r  o f  i n s t r u m e n t  o n  t h e  n o n - t e l e p h o n e  e a rM No changeM  Microphone is 6 dB softer when Auto Telephone or Telephone Program is active M  Instrument mutes when Auto Telephone or  Tele phone Program is activeRight and left instruments synchronized (For ITCD only)When this feature is active, program and volume changes made to one instrument are automatically made in the other through a wireless communica-tion link.M Active       M Inactive
44AccessoriesBernafon offers a wide range of optional acces-sories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accesso-ries are available:• Remote control• SoundGate communication device (for wireless connection to cell phones, music players, etc.)• TV adapter (for wireless connection to your  tele vision via the SoundGate)• Phone adapter (for wireless connection to  your landline phone via the SoundGate)• Cleaning and drying kitFor further information on accessories pleasecontact your hearing care professional.
45General warnings and safety  guidelinesHearing instruments and batteries can be danger-ous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality.Familiarize yourself completely with the following general warnings before using your hearing instru-ments.• Hearing instruments should be used only as  directed and adjusted by your trained hearing care professional. Misuse or improper adjust-ments can result in sudden and permanent  hearing loss.• Hearing aids will not restore normal hearing   or prevent hearing loss resulting from organic conditions.• Never allow others to wear your hearing instru-ments, because they are adjusted for your hear-ing requirements and may permanently damage another person’s hearing.
46• A slap to your ear while wearing the instrument could be harmful. Avoid wearing your hearing  instrument while playing contact sports (e.g. rugby, football etc.).• Be aware that use of a hearing instrument may cause excess ear wax to build up in the ear canal which may require removal by a trained medical professional.• In rare cases, a hearing aid or earmold may cause a discharge from the ear or allergic reaction. See a physician immediately if these conditions occur.• An earmold is a custom-made product. If you experience discomfort or irritation of your ear, please see your hearing care professional imme-diately for modication of the earmold.• Hearing instruments, their parts and batteries should be kept out of reach of infants, children and anyone who might swallow these items or otherwise cause themselves injury.• Discard batteries and keep them out of sight  of infants, small children, persons of mental  incapacity or pets.
47• Clean your hearing instruments and their parts on a regular basis as recommended. Micro-organisms from unclean instruments may cause skin irritations.• Be careful with leaking battery liquid, as it is a hazardous substance.• Never try to recharge non-rechargeable batteries.• Never change the battery or adjust the controls of the hearing instrument in front of infants,  small children and persons of mental incapacity.• Never put your hearing instrument or batteries in your mouth, they could easily be swallowed.• Keep batteries away from medications. Batteries are easily mistaken for pills.• In case a battery or hearing instrument is  swallowed, see a doctor immediately.• Be aware of the possibility that your instruments may stop functioning without notice. Keep this in mind while you circulate in trafc or otherwise depend on warning sounds.
48• Trafc or other warning sounds may also be  reduced in level by a directional microphone when these sounds are coming from behind you.• Never insert cleaning tools into the sound  outlet or microphone inlet. This could damage the hearing instruments.
49Notes
50Common problems and solutionsProblem Possible cause SolutionInstrument  whistles  or squealsInstrument not inserted correctly Re-insert instrumentEar wax accumulation in ear canal Consult your hearing care professional or physicianInstrument may be too loose Consult your hearing care professionalNo volume,  level too soft  or humming  noiseInstrument may not be turned ON Check that the battery drawer is closed completelyBattery may be dead or inserted  wrong wayInsert a fresh batteryVolume level too soft Increase volume level with control on instrument  or remote controlInstrument may be in telecoil (optional)  positionCheck to make sure you are in the intended programEar wax accumulation in ear canal   Consult your hearing care professional or physicianBattery contacts may be dirty  or corrodedOpen and close the battery drawer several times or clean the battery contacts carefully with a dry Q-tipInstrument sound outlet may  be blockedCheck the sound outlet and change the lter if you can see that it is cloggedMicrophone sound inlet may  be blockedConsult your hearing care professional, do not try  to clean this yourselfYour hearing loss may have  increasedConsult your hearing care professional
51Problem Possible cause SolutionInstrument  whistles  or squealsInstrument not inserted correctly Re-insert instrumentEar wax accumulation in ear canal Consult your hearing care professional or physicianInstrument may be too loose Consult your hearing care professionalNo volume,  level too soft  or humming  noiseInstrument may not be turned ON Check that the battery drawer is closed completelyBattery may be dead or inserted  wrong wayInsert a fresh batteryVolume level too soft Increase volume level with control on instrument  or remote controlInstrument may be in telecoil (optional)  positionCheck to make sure you are in the intended programEar wax accumulation in ear canal   Consult your hearing care professional or physicianBattery contacts may be dirty  or corrodedOpen and close the battery drawer several times or clean the battery contacts carefully with a dry Q-tipInstrument sound outlet may  be blockedCheck the sound outlet and change the lter if you can see that it is cloggedMicrophone sound inlet may  be blockedConsult your hearing care professional, do not try  to clean this yourselfYour hearing loss may have  increasedConsult your hearing care professional
52Problem Possible cause SolutionWhirring noise, fading, weak  or motor-boating soundsBattery contacts may be dirty  or corrodedOpen and close the battery drawer several times or clean the battery contacts carefully with a dry Q-tipMoisture in hearing instrument Place instrument in Dry-Aid pack. Remove battery rst. Consult your hearing care professional.Low battery Insert a fresh batteryInstrument  switches from  ON to OFF  periodicallyLow battery Insert a fresh battery
53Problem Possible cause SolutionWhirring noise, fading, weak  or motor-boating soundsBattery contacts may be dirty  or corrodedOpen and close the battery drawer several times or clean the battery contacts carefully with a dry Q-tipMoisture in hearing instrument Place instrument in Dry-Aid pack. Remove battery rst. Consult your hearing care professional.Low battery Insert a fresh batteryInstrument  switches from  ON to OFF  periodicallyLow battery Insert a fresh battery
54If none of the actions, listed on the previous  pages, solve the problem, contact your hearing care  professional.Do not attempt to repair your hearing  instruments yourself.Place stamp with dispenser name and address here:Service
55
ManufacturerSwitzerlandBernafon AGMorgenstrasse 1313018 BernPhone +41 31 998 15 15Fax +41 31 998 15 90www.bernafon.comAustraliaBernafon Australia Pty. Ltd. 12/97 Castlemaine StreetMilton QLD 4064Freecall 1800 809 111Phone +61 7 3250 0300Fax +61 7 3250 0372www.bernafon.com.auCanada Bernafon Canada Ltd.500 Trillium Drive, Unit 15Kitchener, OntarioCanada  N2R 1A7Phone +1 519 748 6669Toll Free +1 800 265 8250Toll Free Fax +1 888 748 9158www.bernafon.caNew ZealandBernafon New Zealand Ltd.Level 1, Building F27-29 William Pickering DriveAlbany, Auckland 0632Toll Free 0800 44 22 57Telephone +64 9 415 7917Fax +64 9 415 7916www.bernafon.co.nzUnited KingdomBernafon UK Cadzow Industrial EstateOff Low Waters Road HamiltonML3 7QE ScotlandPhone +44 1698 285 968Fax +44 1698 421 456www.bernafon.co.ukUnited States of AmericaBernafon, LLC200 Cottontail Lane, Bldg. BSomerset, NJ 08873Phone +1 888-941-4203Fax +1 732-560-4877www.bernafon-us.com11.09/BAG/956-80-510-00/subject to changewww.hear-it.orgFor more information about  hearing and hearing loss

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