Best Lock HB60339 Card Reader/Door Lock User Manual 353
Best Lock Corporation Card Reader/Door Lock 353
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FCC ID: NQ7HB60339 EXHIBIT D INSTRUCTION MANUAL A. SERVICE MANUAL The service manual for this product have been included as Exhibit D. FCC ID: NQ7HB60339 V Series V Series Service Manual Draft Do not Distribute! I g! — - g. Bis-l: ‘ a ACCE SYST MS D(9~) FCC ID: NQ7HB60339 TABLE OF CONTENTS ABOUT THIS Gums 1—1 Introduction 1 — 1 Documentation package 1 -1 Technical Support 1—2 Support services 1—2 Telephone technical support 1-2 Training seminars 1-2 Secumrv DEVICE |NSTALLATION 2-1 SKV & 9KV Installation instructions 2—1 Overview diagram 2-1 Protect the circuit board from static damagel! 2—8 30HV Installation instructions 2—12 Overview diagram 2—12 Protect the circuit board from static damage” 2—18 XV Controller installation instructions 2—22 Installation overview 2-23 Programming the controller 2—50 Specifications 2-31 SECURITV DEVICE MAINTENANCE 3—1 8KV/9KV magnetic stripe trim exploded diagram 3—2 8KV/9KV magnetic stripe trim parts list 5-3 8KV/9KV keypad trim exploded diagram 3—4 8KV/9KV keypad trim parts list 3—5 8KV/9KV proximity trim exploded diagram 3-6 sxw91V Series Service Manual 1-1 FCC ID: NQ7HB50339 2 SECURITY DEVICE INSTALLATION BKV & BKV INSTALLATION msrnucnons Overview The overview diagmm should make installing the diagram SKV and 9KV cylindrical electronic lock simpler and quicker. Make sure you generally understand how the lock assembles before proceeding with the step- by—step instructions. V Series Service Manual 2—1 Security Device Installation F C ID: TASK 2: Dth HOLES AND INSTALL LATCH c NQ7HBG°33Q 1. Bore the 2 1/8" diameter hole (if not already drilled). Figure 2.3 Note: To locate the centerpoint of a hole on the opposite side of the door, drill a pilot hole completely through the door. For through-holes, it is best to drill halfway from each side of the door to prevent the door from splintering. 2. Drill the 1" diameter hole into the edge of the door to meet the center of the 2 1/8“ hole (if not already drilled) 3. Drill two 5/8" and one 7/8" diameter holes through the door. 4. From the inside of the door, drill 3/8” diameter hole through the door for motor wires. See Figure 2.3. 5. Morrise the door edge for the latch face. 6 Install the latch and check the door swing. Nola: Latch tube prongs should be centered and should project into the 2 l/ " hole as shown in Figure 2.7. Bevel of the latch must match the bevel of door. TASK 3: ATTACH BORING JIG AND DRILL HOLES 1. Attach the boring jig (KDSOS) onto the door and engage with latch tabs. Make sure tbefront edge of the fig is parallel with door edge. D( ) b 2-3 V Series Service Manual Security Device Installation FCC ID: NQ7HB60339 TASK 5: ADJUST THE LOCK FOR DOOR THICKNESS 1. Retract the rose locking pin and rotate the outside rose liner in or out until the proper groove on the through bolt stud, lines up with the hub face. ‘‘‘‘‘ 1-314' /' “ 2' If fi/fi— 2-1/4' 4‘“ Grooves on through-bolt \ l \ [1 Hub lace Pull locking pin to rotate rose Figure 2.5 Note: Make sure the locking pin locks into the rose liner. Locks will fit doors 1 3/ " to 2 1/4" thick. See the enlarged view for the right rose adjustment for these thicknesses. TASK 6: ENGAGE RETRACTOH IN LATCH - While feeding the motor wires through the 2 l/ " hole to the inside of the door, insert the lock chassis from the outside. (Enlarged view) A/ '''' \‘~ ‘ Rename! \, ,. \. Latch tube \jLatcn tailpiece prongs // Chassisfrakt \. /, Chassis Figure 2.1 V Series Service Manual 2-5 Security Device Installation FCC ID: NQ7HB60339 TASK 8: MAKE WIRE CONNEC'HONS 1. Feed the outside wire harness connector through the top wire hole. See Figure 2.9. Omside wire hamsss —\ Disregard this wire for this assembly Figure 2.9 2. Temporarily rest the trim on the door by inserting the trim studs into the stud holes. 3. From the inside of the door, connect the motor connector to the mating connector from the circuit board. See Figure 2.9. A Make sure that the orientation of the wire harness connector is correct before connecting to the circuit board connector. It is possible to damage the circuit board by inserting the connector upside down. Before connecting make sure that the keying tabs on the sides of the wire harness connector slide into the mating slots on the circuit board connector. Caution A This device complies with part 15 ofthe FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, intending interference that may cause undesired operation Caution Changes or modifications to the V Series Iocleset not expressly approved by BEST may void the user's authority to operate the equipment D ( i J V Series Service Manual 2—7 Security Device Installation FCC ID: NQ7HB603 39 top mounting hole and with the standard screw at the bottom mounting hole. Tighten firmly. TASK 10: INSTALL THE BA1TERV 1A Connect the battery to the connector hanging inside the battery compartment V Series Service Manual [ Bahery pack Figure 7.11 2. Insert the battery pack into the battery compartment as shown in Figure 2.11‘ 3. Insert the tabs of the battery compartment door into its mating slots and swing closed. Figure 7.12 m? ) 2—9 Security Device Installation FCC ID: NQ7HB60339 A Ike deadlockingplungw of the latch bolt must not enter the strike c . plate. The plunger deadlocks the latch bolt and prevents forcing the whim latch when the door is closed. 4. Insert the correct throw member into the core. K/ 6 pin throw member 4,1 6 pin core ell—- 7pincors / 7 pin throw member Figure 7.15 Note: Six-pin cores require the number “6” throw member; seven-pin cores require the number “7” throw member. 5. Insert the core and throw member into the lever with the control key Figure 2.16 D ( 1 o ) V Series Service Manual 2—11 Security Device Installation V Series Service Manual FCC ID: NQ7HB60339 Recommended door/ismb gap 1/8'3: 1/16' 2 3/4' backsei \ Vsnical oenterlins oi . . cylinder and knob Csnierlm oi sinks 1 1/2' K Horizoniai / oenteriine oi lock 1 \ \‘/ Hdn‘zonial 3/9' centerlins oi knob Recommended heigm Vertical . i csmeriine of door 33 rem floor edge and lock ivonl Fin uro 2.18 Note: The suggested height from floor to centerline of the knob is 38". The door thickness range for SOHV locks is 1 3/ " to 3“ 2. Mark the vertical centerline of the lock on the door edge. 3. Mark the vertical centerline of the lock on both sides of the door as measured from the vertical centerline on the door’s edge 4. Mark the horizontal center-line of the strike on the door jamb 3/8“ above the horizontal centerline of the lock D( H ) 2—13 Security Device Installation FCC ID: NQ7HB60339 TASK 3: MORTISE AND DRILL 1. Mortise the door for the lock case and faceplate. 2. Drill only those holes required for the function /4- dis . + +0 0+ Tum knob hale, ? $ l 1/2—5/8' dia. ll, ll" ”ll ‘l ? ol’ again". holes, Wire hole, 5/8' dia. INSIDE OUTSCDE OUTSIDE INSIDE RH & RHRB LH & LHRB Figure 7.20 Cylinder hole, 1 1 Wire hole 7/8' dia. Knob hole, 7/8" dia. Thru-boli holes, 3/8' dia. TASK 4: |NSTALI. THE LOCK 14 Install the lock while feeding the motor wires and deadbolt sensing wire (deadbolt function only) into the mortise cavity and out through the inside hole. D ( I1- ) V Series Service Manual 2—15 Security Device Installation FCC ID: NQ7HB50339 Do not overttghten the mounting plate screws. Ouertigbtening will compress the mortise cavity and bind the locking mechanism. caution This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ( I ) This device may not came harmful interference, and (2) this device must accept any interference received, inlcudz'ng interference that may cause undesired operation. Caution Change: or modifications to the VSeries lockset not expressly approved by BEST may void the user’s authority to operate the equipment. 5. Thread the concealed cylinder into the lock so that the groove around cylinder head is even with the door surface. Using the outside trim and core, adjust the cylinder depth plus or minus one (1) turn as necessary so that the core, when installed in the cylinder, is flush with the outer surface of the trim. Groove Concealed Case set screw inside cyli ndar Figure 7.23 A A malfunction can occur if the cylinder is threaded in too far. Caution 6. Secure the cylinder into the case with the case set screws. 7. Secure the faceplate. 8. Check the cylinder and lock for proper operation. D ( l 3 ) V Series Service Manual 2-17 Security Device Installation FCC ID: NQ7HB60339 align the trim holes in the door. This will help ensure that the levers or \Q/ Before tightening the trim to the door, install the levers of knobs to knobs don’t bind when they are installed A Make sure no wires are pinched between trim and door. Clution 7. Making sure the trim does not pinch the wires, secure trim to the door from the inside with the combination mounting screw at the top mounting hole and with the standard screw at the bottom mounting hole. Do not tighten until the knobs or levers are installed in task 6. TASK 5: |NSTALL THE BATTERY 1. Connect the battery to the connector hanging inside the battery compartment Figure 2.25 2. Insert the battery pack into the battery compartment. Note: The battery pack should be inserted with the jumper Wine facing down and the connector routed up between the two holders St Insert the tabs of the battery compartment door into its mating slots and close. V Series Service Manual 2—19 Security Device Installation ____________________________________________________________________ TASK 7: Caution V Series Service Manual FCC ID: NQ7HBGO339 Note: 35 to 40 inch-pounds of torque are required to properly tighten the set screw. To install knobs: 1. From the outside of the door, put the outside knob and spindles into the lockset. ' 2. Slide the inside knob onto the inside spindle and secure with the set screw. 3. Push the set screw cap into the set screw hole. For both levers and knobs: I Check the lock for smooth operation. |NSTALL THE STRIKE l. Mortise the door jamb for the strike box and strike plate. (See Installation Specifications for dimensions, Template VOS and H1 1.) Figure 123 1 Insert the strike box and secure the strike with screws provided. When the strike box is not installed, mortise the iamb deep enough to allow the latch bolt and dead bolt to fully extend. The auxiliary bolt must not enter the strike plate. The auxiliary bolt deadlocks the latch bolt and prevents forcing the latch when the door is closed. If the incorrect strike is installed, or the strike is not installed in the correct position, a lock-in can occur. D( I5) 2—21 Security Device Installation __—________________________________________—_________________ Cantion Installation overview TASK 1: V Series Service Manual FCC ID: NQ7HB60339 The controller can accept a request-toexit signal from a lock or a separate request—toexit device, such as a button, can be connected to the controller. When someone turns a door knob with a request-toexit feature, or presses a request-toexit button, the controller does not trigger an alarm when the door is opened. If the controller is programmed for the RQE unlock feature, the controller also unlocks the door A remote unlock device, such as a button, can be connected to a controller. This device can be located away from the door. When someone, such as a receptionist, presses the remote unlock button, the controller unlocks the door if programmed for the remote unlock feature. The controller an monitor the door’s status If the door is opened without use of a valid access method, the controller can trigger a door forced alarm. The controller can monitor whether the door has been open too long. The controller also can supervise a tamper switch, which can be used to protect the controller enclosure or another device. The controller‘s alarm'output can trigger an external alerting device, such as a siren or strobe light, or a security system. To prevent damage, always wear a properly grounded electrostatic discharge (ESD) wrist strap when Installing the controller: PREPARE T0 MOUNT THE ENCLOSURE 1. Unpackage the controller. 2. Check that you have the following components, in addition to these instructions: A enclosure with circuit boards and battery pack installed A magnetic stripe reader (optional) A keypad reader with VSMes Keypad Security Device Programming Guide (optional) A remote 115232 connector (optional) A temporary access cards (for magnetic stripe reader only) A VSer-ies Controller Enclosure Drilling Template (VOS). 3. Read these instructions carefully before you begin installation. Note: Wire gauge and length requirements for each device to be connected to the controller are included in Figure 2.30. 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E___.i__ Se. “5. 55 83. again 23.2.3. v8.52: ESE; - he: 1-3.- ..m-Ecv «55.3 a... £258 D(l7) V Series Service Manual 2-25 Security Device Installation ______—____———— FCC ID: NQ7HB60339 Related DIP switches, iumpers, and Input/output Descriptinn programing lulu Table A—Conl/aller and locking device share one power supply During power failure It the cemrul controller | Loeldng Moe ls lull—sale Looking flu is hiI-oecure Tennlnale to use NC & DOM No a. COM Jumper mung |° use tie—energized tie-energized Table B—Commiier and locking device have Mo separate power supplies Durl_ng power failure It the central conteller Feil-elle locking emu should be ”MW" “kg“ “W“ “W” looked unlocked locked unlocked Tgrmlmlg NC & COM NO I: COM N0 & COM NC 8- COM lo use Jump“ deenerglzed energized de—enefgized energized mung to gee DU?) V Series Service Manual 2—27 Security De ' elnstallalion _______—_____———— FCC ID: NQ7HB60339 Related DIP switches, iumpers. Ind Description programming tasks an; e‘ t: t Request-loam input Input for a switch contact that signals RQE tern-rim] the controller to unlock the door and/or operation. For instructions, see the GNU terminal to not trigger an alarm while the door is VSeries Intelligent Programmer Sufi unlocked or exited If the lock has a ware User Manual or Handheld Term!- bullt-in request-tout! output, connect nal User Manual thzt output here. Or you can connect it separate request-to-exit device, such as a button mm Tamper switch input Input for a switch contact that signals None TMPR terminal the controller when a tamper switch has GND terminal been triggered. You can use a tamper switch to protect the controller code» sure or another device. Dd‘i) V Series Service Manual 2-29 Security Device Installation FCC ID: NQ7HB60339 To program the controller using a PC running the IPS: 1. Connect the palmtop cable or laptop cable to the controller’s remote 118-232 connector or to the 125-232 connector on the controller board, shown in Figure 2.30. 2. Follow the instructions in the VSeries Intelligent Programmer Sofiwure User Manual. Specifications Enclosure size: 12" x 12” x 3” Normal operating temperature: 40°F to +158°F (—40°C to +70°C) Storage temperature: 68°F to +176°F (-50°C to +80°C) Relative humidity: 1096 to 9096 non-condensing for indoor installations D ( 3-0 ) V Series Service Manual 2-31 FCC ID: NQ7HB60339 3 SECURITY DEVICE MAINTENANCE The following pages contain exploded diagrams for all V Series security devices. These diagrams detail all field serviceable mechanical and electronic parts. Use the diagrams and parts lists on the following pages to find the part numbers you need. D ( 9-1 ) V Series Service Manual 3-1 Security device Maintenance FCC ID: NQ7HB60339 8KV/9KV Refer to Figure 3.1 and the table below to find the pm you need magnetic stripe trim parts list Item Descri lion om Whififififlifiifi? ‘ mafi‘a W 8 l Upper cscutchcon screw for 1 3/ " mick doe 1361413 1 Upper escutchcon screw or 2" thick doors 1361414 1 Upper cscutchcon screw for 2 1/4" thick doors Communications port rc12111¢r $5;th J) 1 . . - .~ 14 A61422 1 lower cscumcheon screw fur 1 gal thick doors A61423 1 Lower esculchcon screw or 2" thick doors A61424 1 Lower cscutchcon screw for 2 1/4" thick doors figfiéfifiéfififi 1; 1“ 1 (161410 1 Battery cover 2. Formal u-nn pans, see M911 Varsity Service Manual. is. ForBKV m-n pans, call your new representative. $2111? ézfifi 533- mm ‘ 18 D ( 21) V Series Service Manual 3-3 Security device Maintenance 8KV19KV keypad trim parts list V Series Service Manual FCC ID: NQ7HB603 39 Refer to Figure 32 and the table below to find the part you need Purl 10 1361412 1 v Upper esculcheon screw for 1 3/4 thck doors 861413 1 Upper escuxcheon screw or 2" thick doors 861414 1 Upper mulcheon screw for 2 1/4' thick doors . V 83 Communicatio ponr tamer pi“ Lower escutchcon screw for 1 3/4" thick doors A61425 1 lower escutchcon screw or 2" thick doors A61424 1 Lower csculchcon screw for 2 1/4“ thick doors firfié’fiffiififig . ,_ ugwaéfis’ifiifiifi V ' C61410 1 Adhesive tape or sounder n. For 9KV trim pans, see the 9K Van-{gr Service Manual b For BKV u'lm pans, call your ioczl representative. Ilecuritv device Maintenance FCC ID: NQ7HB60339 8KV/9KV Refer to Figure 3.5 and the table below to find the part you need. proximity trim parts Ilst Pan Item 2 (160337 1 Motorglz proximity bezel w/ reader assembly 060342 1 HID proximity bezel w/ antennae & IR assembly , s 10 1161412 1 Upper escuwcheon screw for 1 3/4“ thick doors 1361413 1 Upper escutchoon screw or 2" thick doors escutchcon screw for 2 1/4" thick doors . i if ’ 14 A61422 l lower escuteheon screw for 1 3/4" thick doors A61423 1 lower cscutcheon screw or 2" thick doors A61424 1 lower cuutcheon screw for 2 1/4" thick doors ‘Wfii‘fifiéffigfifiifiéfléfiffil ifigm’!’ Whig? Adhesive tape for sounder 1 For 9KV trim parts, so: the 9K Varsfly Service Manual b, For an trim parts, call your local representative. D ( 3.4 ) V Series Service Manual 3-7 Security device Maintenance FCC ID: NQ7HBGO339 8KV/9KV Refer to Figure 3.4 and the table below to find the part you need. chassis pans list Waéfifigigg 511; $251 slug 4 1360418 1 Non-keyed sleeve assembly for SKV 355610 1 Non keyed sleeve assembly for 9KV . ‘imfiifiifim lzvcr return spring for SKV (outside only) Igver return spring for 9KV Spring drive plan: EWK? l. ‘ fifimfié lg, \ » Motor shaft spmdl 24 A61007 l Curved spring washer 1 ”might shaft spring a Uses 0.05 hexagonal driver. V Series Service Manual 3—9 Security device Maintenance FCC ID: NQ7HB60339 34—35HV Refer to Figure 5.5 and the table below to find the part you need. magnetic stripe trim parts Part Ii“ Item Number 011 D scri 35HV inside escutchcon with turn knob MHV inside escutcheon with tum knob 55HV inside escutcheon without tum knob 341W inside cscutcheon without tum knob 10 061401 not shown C61421 not shown C6l409 not shown C61406 ....-~.- m. 35HV case assembly with deadbolt MHV case assuany with deadbolt 35HV use assembly without d-dbolt 34HV case assembly without deadbolt 14' A60498 not shown A60496 not shown AGO-£97 not shown A604” ._.-....- Alkaline betray packs {mg i Wt i; e or meeting 18 l Ptogl‘ammbd PROM (VP_ 515) a. For aor-w trim paths, see the H Service Manual. V Series Service Manual 3—1 1 Security device Maintenance FCC ID: NQ7HBGO339 34—35HV Refer to Figure 5.6 and the table below to find the part you need. keypad trim Pun pans “51 Hem Number 011. Descript‘on ma! fiifiifiéfiifiififiifié ”a; 5: ' “35”: Egg?“ Upper csciitchcon screw for 1 3/4" thick doors 1361413 1 Upper cscutchcon screw or 2" thick doors 1361414 1 Upper cscutchcon screw for 2 1/4“ thick doors 1361415 1 Upper cscutchoon screw for 2 3/4" thick doors Upper mtcheon screw for 3" thick doors t . 14 2161422 Lower cscutcheon screw for 1 3/4" thick doors I A61423 1 lower cscutchcon screw or 2" thick doors A61424 1 lower cscutchwn screw for 2 1/4" thick doors A61425 1 Lower cscutchoon screw for 2 1/2' thick doors A61426 1 Inwa' cscutchcon screw for 2 3/4" thick doors A61427 1 Lower mtcheon screw for 5" thick doors Ewfififizfig’ w; Adhesi : tape for sounder a m 3or-xv trim pans, see me ”Service Manual. V Series Service Manual 3—13 Security device Maintenance __—_—_—_—-— FCC ID: NQ7HBGO] 39 34—35HV Refer to Figure 3.7 and the table below to find the part you need. proxrmlty trim Part parts Irst Number my Descri tion Motorola proximity 13ch w/ C60342 1 HID proximity bezel w/ antenna: & LR assembly 10 1361412 1 Upper cscut eon saw for 3/ thick doors 1361413 1 Upper cscutchcon screw or 2" thick doors 561414 1 Upper cscutchcon screw [or 2 1/4“ thick doors 561415 1 Upper escutcheon screw for 2 3/ " thick doors B6 1416 1 Upper cscutcheon screw for 3" thick doors 14 A61422 1 Lower cscutchcon scrcw for 1 5/4" thick doors M1423 1 lower escutchcon screw or 2" thick doors A61424 1 lower cscmcheon screw for 2 1/ " thick doors A61425 1 Lower cscutchcon screw for 2 1/2“ thick doors A61426 1 Lower escumchcon screw for 2 3/4" thick doors 1161427 1 lower cscutcheon screw for 3" thick doors W ‘ - Wife“? " A60324 1 Adhesive tape for soundcr a. For wnv Lrirn parts, it: the}! Service Manual. D ( a? ) V Series Service Manual 3-15 Security device Maintenance FCC ID: NQ7HB60339 34-35HV Refer to Figure 3.8 and the table below to find the part you need. chassis parts list Description Case cover "mfii‘mflu‘ififflWfiifiifié’fiflgiwfiifl fig 4 M4236 2 ere strain relief ’ Wain}??? ‘ié‘ifiiiéfiéfifi f, g? fiié‘éé Wfiffififi‘flfinfiré z}? fifizfifiéfiizfié‘ 95mg? ig‘éw Faceplate for «15211301! function V $55???“ 5 w ii??? Faceplzt for = m a": z s . r : figfifififi‘fiiwfi 22 1134043 1 Inflde lever hub for 35HV 1334004 1 Inside knob hub for 34m Case subusembly 34 C34053 1 ' Armorcdfmnt V Series Sonics Manual 3-17 Security device Maintenance FCC ID: NQ7HBGO339 XV Controller Refer to Figure 5.9 and the table below to find the part you need. parts list Purl orig sheet mew screw Adheswe smp for battery pack ' firfififiafig M 6 176595 4 ”6.32 75,8" long. pm pan hea‘d game . We 1767179 1 Keypad mder (chan Illuminated) 1767210 1 Keypad mder (Stalnlms steel finish) TED 1 Proximity reader External Refer to Figure 3.9 and the table below to find the part you need communications parts list Pm N} o ) V Series Service Manual 3-19 Security device Maintenance FCC ID: NQ7HB60339 8. Reassemble the inside and outside trim to the door. Emergency If you were not able to replace the batteries before they expired, don't opening worry! One simple procedure can unlock the door (if no key override exists) and give you access to the lock’s battery compartment. So if you are unable to use a key or token to unlock the door, connect the handheld device cable with an external battery pack connected. This enables temporary power to the lock until access can be granted. Note: The low battery alarm may have to be cancelled To do this, connect the handheld terminal, or use the terminal mode in the IPS software and follow the prompts. To open a lock after complete battery failure: 1. Connect the handheld cable with an external battery pack connected. Although the handheld itself does not need to be connected, it will cause no problem if it is connected if Handheld cable [— Battery pack Figure 3.11 2. Use a valid operating token. 3. Open the door and replace the battery pack 4. Disconnect the handheld cable. D ( 3/ ) V Series Service Manual 3-21 V Series Service Manual Security device Maintenance FCC ID: NQ7H8603 39 The backup battery is simply for memory backup only, that is, it only is needed if the main batteries fail, or become depleted. After the main batteries fail, the backup battery can maintain the clock and memory for several years To replace the main batteries: 1. Open the battery compartment. Battery cumpanment door Securily screw ”m1? Tabs Figure 3.12 2. Disconnect the battery pack and replace it with a new one. Disconnect here Battery pack Figure 3.13 3. Connect the battery pack connector to the mating connector. 4 Secure the battery compartment door. D(3J—) 3-23 Security device Maintenance __—_____-————— Replecing the cable harnesses caution Protect the circuit board from static damagell Replacing the circuit heard and card or keypad reader V Series Service Manual FCC ID: NQ7H860339 4. Making sure the trim does not pinch the wires, secure the trim to the door from the inside with the combination mounting screw at the top mounting hole and with the standard screw at the bottom mounting hole. Tighten fimtly. Reconnect the battery pack. Insert the battery pack into the battery compartment. Position the battery compartment door and secure. penny- Reinstall the inside and outside knob or lever. To replace the inside cable harness: 1. Disconnect the battery pack. 2. Remove the inside trim. Dis-connecting the inside cable harness will cause all Security device information to be lost and revert the security device to its factory default state. You will have to reprogram the security device afier disconnecting the inside cable harness. 3. Disconnect the inside cable harness 4. Connect the new inside cable harness to the circuit board and reconnect motor, and deadbolt sensing (30HV only) terminals. Make sure all connectors are oriented correctly before connecting. 5. Reinstall the inside trim. 6. Reconnect the battery pack. 7. Use the temporary communication token to enter the programming mode. 8. Reprogram the security device. See the VSeries Handheld Terminal User Manual or the VSeries Intelligent Programmer Software User Manual for more information. Before you handle the circuit board or any component on the circuit board, make sure that you are properly grounded by properly using an electronic static discharge OESD) protection kit! You can get an ESD protection kit from your local representative by ordering VPD—ESD. Touching the circuit board without proper grounding can damage sensitive electronic components—even if you don’t notice any static discharge! To replace the circuit hoard: 1. Remove the inside and outside trim. 2. Ground yourself to prevent ESD damage to the circuit board. D ( 3.3 ) 3-25 Security device Maintenance FCC ID: NQ7HB60339 Replacing the The Programmable Read-Only Memory (PROM) stores the program that PROM controls the operation of the V Series security device. From time to time Best lock will upgrade the PROM to either add new features and functions or fix unforeseen problems. Upgrading the security device requires you to replace the PROM. Follow these instructions to upgmde the security device by replacing the PROM. If you are replacing the circuit board, you will likely need to remove the PROM from the existing circuit board and install it into the new circuit board. Circuit board parts are shipped without PROM. Note: To remove the PROM properly without damaging the PROM socket, use a tool specifically made for this purpose. You can find a PROM removal tool at most electronics supply stores, or contact your local Best representative. To replace the PROM: 1. For the V Series electronic lock, remove the inside and outside trim; for the V Series controller, remove the enclosure cover. 2. Ground yourself to prevent BSD damage to the circuit board. 3. Disconnect the Wire harness. A Do notforce the PROM out. Frying too far or too forcefully may , damage the PROM socket. Cannon 4. Using a PROM removal tool, pry one comer of the PROM as shown in Figure 3.15. Make sure that you put the PROM removal tool hook in one of the two notched comets of the PROM socket. PROM socket PROM PROM removal 0001 Figure 3.15 Frying on one corner of the PROM [V Series electronic lock shown] D ( at! > V Series Service Manual 3,27 Security device Maintenance ————________———__————__________—____——____________________ FCC ID: NQ7HB60339 10. Reinstall the inside and outside trim. To replace the outside cable harness: Nola: Disconnecting the outside cable harness will not cause any security device information to be lost. Remove the inside and outside trim. Disconnect the wire harness from the card or keypad reader. Remove the communication port retainer clip. Release the wires from the wire clamp. Remove the outside Wire harness. Connect the new wire harness to the card or keypad reader. Slide the wires into the wire clampi P°>‘?\Y‘:“E”N!" Position the communications port and secure with the retainer clip. Note the direction of the communication port. When the trim is lying down on a flat surface the keyed hole should be down as shown in Figure 3.18 A Nola the position of the pins and keyed hole Figure 3.18 Orienting the communication port 9. Reinstall the inside and outside trim. D( 3: 5’) V Series Service Manual 3-29 FCC ID: NQ7HB60339 TROUBLESHOOTING TROUBLESHOOTING THE V SERIES ELECTRONIC LOCK This table summarizes the possible causes for cermin lock problems based on visible and audible signals (LEDs, sounder, and whether access is granted or denied). Causes of failure are listed in order of likelihood. (Most likely is first, etc.) Another helpful tool to use in troubleshooting the V Series Electronic lock and the V Series Controller is the history of events record. Appendix A lists the history of event types and their meaning. For information about retrieving, viewing, and printing history records, see the IPS User Manual or the Handheld Terminal User Manual. Token Red Green used? LED LED Sounder Mom Caused by... You should... Yes V Yes Normal condition for valid token N. Yes On: No Card was used. but not short removed soon enough. V Series Service Manual 4—1 Troubleshooting FCC ID: NQ7HB60339 Token lied Green [ED Sounder Access caused by... You should... \ “is. . u 3, oh . Check motor mechanism while the battery is con- nected to harness. Each time power is applied to motor mechanism the unit should lock or unlock. --:.awig; . ”aim y w . r u; q: . - g \ 7 _ . is 73”, la‘ is!‘ aims?" *§!i_l,§=‘ Communication token was Lock communications will used. automatically expire in five minutes or use any token again to turn 01? communica- tiuns. w... ,.~ . a t . . . l . . . i... Replace circuit board. Replace card or keypad ruder. \ . . ' l ;. ”x ' ‘x . . \§g§ ' 3 "x z‘fi‘ . ,. '. lockmaybcinadoorunlock Checkmseeifadoorunlock . time zone. time woe exists by using the handheld device to View door mode and time zone set- ( , _ tings. Lock is always unlocked. Motor mechanism has failed. Check motor mechanism while the battery is com netted to harness. Each time power is applied to motor mechanism the unit should lock or unlock. D ( 37 ) V Series Service Manual 4—3 Troubleshooting ——————————————————————————__—————————————____—________ Red LED Green LED Token used? Yes Cannot access controller communia- tions port with handheld connector. For controllers accessed by readers with a dual red/green LED and sounder V Series Service Manual FCC ID: NQ7HB603 39 Access Caused by. .. You should. .. ' i x 3 Clean card reader had by using a flaming card for magstripe card readers, Card render needs cleaning m~ 4 , v r l inn" (5 . e Foreign object inserted into card Remove object or replace the card reader. reader. in r is u i W e ; fig = I M: 5 1... i ‘ x .- . 5- ~ . i l . Micro-controller circuit board Verify that the switches are ofl'. switches are left on. uw . ,. v- ‘ x XV Controller electronics circuit Replace drcuit board, board mlfunction. Replace card or keypad raider. Yes zone exists by using the handheld device to view door mode and time . 3»! A Clear object from controller's com— munications port. Foreign object jammed into com- municaiions pone This table summarizes the possible causes for certain controller problems based on visible and audible signals (LEDs, sounder, and whether access is granted or denied). Causes of failure are listed in order of likelihood. (Most likely is first, etci) Troubleshooting FCC ID: NQ7HBGO339 Tnkan Red/uracil LED Check to see if a door unlock time zone exists by using the handheld device to view door mode and time zone settings. Cannot access controller's communications Foreign object jammed into Clear object from controller 5 port with handheld connector. comrmmiauons port. commulflutions pone D(3‘1) V Series Service Manual 4-7 Troubleshooting FCC ID: NQ7HB60339 You noticu Caused by... You should... ‘ ' ' ' . ‘ “3 Alarm wiring being disconnected, Secure all alarm wiring. ‘ . kloose, or cut. g . $5“ mi? 5 V Series Service Manual FCC ID: NQ7HB60339 GLOSSARY Battery pack Card reader Chassis typo Communication token Communications port Deadbnlt override privilege Door Door lock rloor mode Door lock time zone Door mode Door unlock door mode V Series Service Manual The set of alkaline batteries powering the electronic lockset. A device that reads the information encoded on magnetic stripe cards. Type of mechanical locking mechanism—cylindrical or mortise—used in an electronic lock. Token generally used for all security devices in a facility to access locks at any time for programming. A security device’s communication interface used to transmit and receive data to and from a handheld device. Privilege that can be granted to a token so the token can access a lock even when the locks deadbolt is thrown. The location of an installed security device. Door mode that locks down a security device, denying all cards access. Time zone when a security device automatically locks down, denying all tokens access, and then later resumes normal operation. One of five types of security device operation that determines what access is currently provided. Door mode that sets the security device to unlock and remain unlocked. Glossary Request-(maxi! (ROE) device Security device Sounder Tumpnrlry communicltinn token Tamporlry operator token Token User lint-has. Wire lumen V Series Service Manual FCC ID: NQ7HBGO339 Device, such as a button, that can be connected to a V Series Controller. When someone activates the request—toexit device, the controller does not trigger an alarm. [f the controller is programmed for the RQF. unlock feature, the controller also unlocks the door. A V Series Electronic Lock or a V Series Controller. A device in the lock that produces sound. The sounder annunciates when access is denied. Token for temporary use that lets you communicate with a V Series Security Device programmed with factory default settings. Token that gives people temporary access to locks before the devices in a V Series System is permanently programmed. Access card or V Series personal identification number (PIN) used to access a door. All user tokens—up to woo—defined for a lockset configuration. A group of wires bundled together and terminated to their input and output connectors. burl) A-a FCC ID: NQ7H860339 B SECURITY DEVICE HISTORY EVENT TYPES The table on the following pages describes in alphabetical order each history event that can be recorded at a V Series Security Device. For information about retrieving, viewing, printing, and deleting device history records, see the [PS User Manual D ( 4 3 ) V Series Service Manual B—1 Security device history event types ____—___—__——-——— V Series Service Manual INVALID F-CODE INVALID ISSUE INVALID T—ZONE MOD DOOR STATUS MODIFY CARD MODIFY CHASSIS MODIFY DATE/TIME MODIFY DOOR MODE MODIFY F-CODE MODIFY HOLIDAY MODIFY READER MODIFY SYSTEM MODIFY'I'IME ZONE MODIFY VAR FORM PASSAGE CLOSE PASSAGE OPEN PC DEVICE CONFIG PC DEVICE USERDB FCC ID: NQ7H5503 39 The device denied access to the indicated token because the token’s facility code was not valid. The device denied access to the indicated token because the token’s issue number was not valid. The device denied access to the indicated token because the token's time zone was not in effect. Using the handheld terminal, the controller‘s pro- gnmrned door status settings were changed. Using the handheld terminal, the information in the device's user database for the indicated token was mad ified. Using the handheld terminal, the electronic lock‘s pro gmnmed chassis type was changed. Using the handheld terminal, the device‘s date and/or time were changed. Using the handheld terminal, the device’s door mode was changed. Using the handheld terminal, the device's valid facility codes were changed. Using the handheld terminal, the holidays defined for the device were changed, Using the handheld terminal, the device’s timed access features were changed. Using the handheld terminal, the electronic lock's sys- tem settings were changed. Using the handheld terminal, the device’s time zones were changed. Using the handheld terminal, the device’s card format was changed. The passage mode feature was used to lock the door. The passage mode feature was used to unlock the door. Using the lPS, programming settings were transferred from the PC to the device. Using the IPS, a user database was transferred from the PC to the device. FCC ID: NQ7HBGOJ39 INDEX Numerics 30HV installation of 2—12 part numbers for 3—9, 3~ll SKV installation of 2-1 part numbers for 3-3, 3—5 9KV installation of 2—1 part numbers for 3-3, 3-5 adjusting for door thickness 2-5 alarm output connecting devices 2-24 description of 2-26 alarms troubleshooting 4—8 troubleshooting triggered local 4-8 troubleshooting triggered output device 4 -8 alkaline battery pack with batteries part number for 3‘9, 3-11 armored front part number for 5-13 auxiliary bolt part number for 3-13 auxiliary bolt spring part number for 3-13 auxiliary return spring spacer part number for 3-13 V Series Series Manual backup battery 2—21 backup battery input description of 2-26 batteries expected life of 3-18 indications on when to replace 5—18 installing 2-9, 2—19 replacing 3— l 8 when to replace 3—18 battery compartment as location of lock serial number 1-2 installing battery pack into 2—9 securing door of 2-19 battery compartment cover 2-9 part number for 3—3, 3-5. 3—9, 3—1] tools for removing 348 battery compartment cover screws part number for 3-3, 3-5 battery failure contingency for 3— 1 7 battery level how LEDs indimte 3-18 battery pack external supply, part number for 3~1 5 board See circuit board bolting trim 2—8 bolts installing 2-6 boring iig installing 2—3 Index ___—____._—_——-——— faceplate intalling 2- 1 7 part number for 3-13 faceplate screws part number for 3-13 facility code only door mode definition of A—2 facility codes invalid 4-2, 4-4, 4—6 failure, battery 3- 1 7 forced entry 4—8 forgetting passwords contingency for 3—16 handheld connector description of 2-29 handheld terminal definition of A-Z height of recommended mortise instal- lation 2— 13 history list of history event types B—l history event types list of 5—1 holes drilling {or cylindrical 2—3 drilling for mortise 2-15 hub lever spring part number for 3—13 inputs backup battery 2-26 door status/latch monitor 2-29 power 2-26 reader communimtions 2—28 remote unlock 2-29 request—teeth 2—29 tamper switch 2-29 inserting PROM 3—24 inside hub part number for 3713 inside hub assembly pan number for 3-7 inside mounting plate 2—16 inside rose liner part number for 3—7 inside wire harnesses part number for 3-136. 3-9, 3- l 1 V Series Series Manual installation instructions 30HV 2-1 2 SKV and 9KV 2—1 installing at recommended height 2—15 batteries 2-9 boring iig 2-3 concnled cylinder 2— 1 7 cores 2- 1 1 faceplate 2-17 knobs 2- 10, 2—20 levers 2-10, 2-20 mortise case 2— 1 5 mortise trim 2- 1 7 outside wire harness 2-7 strike boxes 2—21 strike plates 2-10. 2-20 the latch 2-3 through—bolts 2-6 throw members 2—10 XV Controller 2—21 XV Controller enclosure 2—23 Intelligent Programmer Software definition of A—2 invalid facility code 4-2, 4-4, 4—6 invalid time zone 4—1, 4-4, 4—6 invalid token number 4-1, 4-4, 4-6 jamb, door 2- 10 jig See boring jig key override definition of A-2 key release cam assembly part number for 3—7 keyed sleeve assembly part number for 3-7 keypad electronics screws part number for 36 keypad gasket part number for 3-5 keypad mounting screws part number for 3—5 keypad reader! connecting 2-23, 2-24 pan number for 3—5 keypad reader electronics part number for 3—5 knob keeper 2—4 knobs installing 2-10, 2-20 removing 2-4 FCC ID: NQ7HB60339 latch bolt part number for 3-13 latch lever part number for 3-13 latch monitor/door status input description of 2-29 latch screw part number for 3—7 latches engaging the retmctor into 2—5 installing 2-5 part number for 3-7 l-d-lined loclsets 2—6 LIIDs 4-1, 4-3, 4-5, 4—6 definition of A-2 signals that indimte battery level 3— 18 troubleshooting use obi-1,154,446 lever return spring part number for 3-7 levers installing 2— 10, 2—20 removing 2-4 lines marking for morn'se installation 2- 1 2 local alarms 4—8 lock serial numbers location of 1-2 locking bar part number for 3—13 locking device output description of 2—26 locking devices connecting 2—24 long hub lever part number for 343 long tones troubleshooting use of 4-1, 4-6 lower auxiliary“ ' spring part number for 3-13 lower esculcheon screws part number for 3-9, 3-11 magnetic stripe card definition of A—Z magnetic stripe card rmdei‘ part number for 3-15 magnetic stripe readers 2723 McGard driver 3-18 mortise case installing 2-15 DWb) (2-3 Index sounds, long troubleshooting use of 44, 4—6 sounds, short troubleshooting use of 4-1 special tools for removing battery compan- ment cover 5-18 spring drive plate part number for 3—7 spring guide part number for 3-7 spring, lever return part number for 3—7 stop pin part number for 3—13 strike boxes 2—10 installing 2—21 strike plates installing 2-10, 2-20 support, technical 1—2 switches, DIP 5— 16 tamper switch input description of 2-29 tamper switches connecting 2-24 explanation of 2-22 technical documentation package 1 r l teclmical support 1-2 templates on steel frames 2-2 positioning for SOHV 2-14 positioning for “(V and QKV 2-2 temponry access cards 2-25 threaded plunger part number for 3-7 through bolt mounting screws part number for 3—7 throughbolts, installing 2-6 throw members installing 2- 1 0 part number for 3-7 thrust plate part number for 3—7 time zones invalid 4A], 44, 4-6 token numbers invalid 4-1, 4-4, 4-6 tones, long troubleshooting use of 4—1, 4—6 tones, short troubleshooting use of 4-1 V Series Series Manual torx driver 3— 18 trim installing for mortise 2— 17 postioning 2-8 retrieving 3-20 through bolting 2—8 troubleshootin alarms 4-8 troubleshooting using [EDS and sounder for 4-l, 4-4, 4-5 turn knob hub part number for 3-13 unlock devices 2—22 upper auxiliary spring part number for 3—13 upper escutcheon suews part number for 3~9, 3—11 user database definition of A—3 VOS template 2—23 wall plate part number for 3-15 wire clamps part number for 3-5, 3-5, 3—9, 3—1 1, 3413 wire harnesses changing 3-21 connecting 2- l s definition of A—S part numbers for 3—5 wire protection cap part number for 3-7 wire strain relief part number for 3—13 wires caution against pinching 2-8 linking connections 2-7 making sure not pinched 2-18 motor 2-6, 2- 1 5 XV Controller infialling 2—2 1 mounting the enclosure of 2—23 part numberfor enclosure 3-15 programming 2-30 FCC ID: NQ7HB60339 XV Controller board connecting devices to 2—24 XV enclosure part number for 5—15 XV enclosure cover part number for 3-15
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