Bibliotheca RFID Library Systems SELFCHECK Biblio SelfCheck RFID-System User Manual BDA Orion en A

Bibliotheca RFID Library Systems Biblio SelfCheck RFID-System BDA Orion en A

User Manual

UM_Orion_EN_US_01 © 2010
BiblioSelfCheck Orion™
Hardware operating instructions
…
II © Bibliotheca RFID Library Systems AG 15.7.2010
UM_Orion_EN_US_01
Identification
Target group and objective
This document addresses all employees of Bibliotheca and its customers. These
instruction guidelines describe the operation of the BiblioSelfCheck Orion
Hardware. Furthermore, care and maintenance procedures are explained to
guide library employees to perform these tasks.
All text, photos and other information contained in this installation guide cor-
respond with the latest state of technology at the time of print. In view of the
continuously changing technology, Bibliotheca reserves the right to make
changes without prior notice. All images and/or diagrams are for information
only.
Copyright
The content of these operating instructions remains the intellectual property
of Bibliotheca RFID Library Systems AG. Any distribution of the document, its
content or part thereof to third parties is prohibited.
Equipment BiblioSelfCheck Orion
Date of issue: 15.7.2010
Name of document: UM_Orion_EN_US_01
… Table of contents
15.7.2010 © Bibliotheca RFID Library Systems AG III
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Table of contents
1 General Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.1 Hierarchy of hazard notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.2 Work instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.3 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.3 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.4 FCC Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.5 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.6 Prohibited use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 Equipment description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1.1 Stand-alone model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1.2 Wall model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.1.3 Desktop model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1 Switching the equipment off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.2 Height adjustment (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.1 Cleaning the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.2 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.2.1 Open the access cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.2.2 Testing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.2.3 Changing the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.2.4 Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.2.5 Closing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.1 Request for support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.1 Dimensions and weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.1.1 Stand-alone model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.1.2 Wall model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.1.3 Desktop model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
7 Accessories and spare parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
7.1 Printer paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
7.2 Spare parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
… Table of contents
IV © Bibliotheca RFID Library Systems AG 15.7.2010
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7.3 Maintenance contract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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1 General Notes
1.1 Conventions
1.1.1 Hierarchy of hazard notes
1.1.2 Work instructions
Type of hazards
Noncompliance with these instructions WILL cause death and WILL result
in severe injuries (refer to ANSI Z 535.4-1991)
DANGER
Type of hazards
Noncompliance with these instructions may caise death or may result in
severe injuries (referred to ANSI Z 535.4-1991).
WARNING
Type of hazards
Noncompliance with these instructions may, cause minor injuries or
damage to property (refer to ANSI Z 535.4-1991).
CAUTION
NOTE
Information on how to make work easier.
…General Notes
6 © Bibliotheca RFID Library Systems AG 15.7.2010
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1.1.3 Symbols
1.2 Safety instructions
>This arrow refers to handling instructions.
–This bullet point indicates the result of your following these
instructions.
•Listings/itemizations are indicated with this point.
These arrows indicate that the instructions continue after the
desired result has been achievedand further instructions can be
found on the following page.
Electrical shock
•Any liquid entering the device increases the risk of electrical shock.
>Please ensure liquids do not permeate the equipment.
>Only use slightly damp tissues to clean the device.
DANGER
Electromagnetic radiation
•Remaining too close to the equipment for an extended period of time is
subject to an increased health hazard caused by electromagnetic radia-
tion.
>Do not remain close to the equipment for excessive time.
>Please ensure to maintain the minimum required distance between the
equipment and permanent workplaces of the library personnel.
CAUTION
… General Notes
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Risk of crushing limbs
•Equipment fitted with height adjustments bear an inherent risk of
crushing limbs.
>Never reach inside the height adjustment mechanism.
>Do not sit or lean on the support surface, it may damage the height
adjustment mechanism.
>Keep children away from the equipment at all times.
CAUTION
…General Notes
8 © Bibliotheca RFID Library Systems AG 15.7.2010
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1.3 General information
•Never operate the equipment if any kind of damage is visible; contact the
respective support organisation immediately.
•The equipment must only be installed and operated at an ambient temper-
ature of 41 °F to 104 °F.
•All repairs, modifications or manipulations of the equipment, in particular
any work on electrical components, shall only be carried out by the
manufacturrer, its customer service department or qualified/authorised
personnel. Improper repairs may cause severe accidents, lead to damage
of the equipment or the system and may even result in the breakdown
of the device.
•In case of a system malfunction or during repairs, please refer to the
information contained in the chapter "Troubleshooting"If necessary,
please contact the respective support organisation.
•In case of repairs, only use original spare parts.
•This also applies to the use of auxiliary equipment.
•Please keep the owner's manual in a safe place for future use.
•Avoid scratching the equipment.
•The unit is not waterproof and therefore shall not be subjected to a wet
environment. Under extreme conditions, fluids may permeate the equip-
ment.
•Always use and store the equipment in a dry place. Humidity will cause
electronic parts to corrode and plastic materials may become clouded.
•Do not store the equipment in dusty or contaminated surroundings.
•Clean the equipment regularly, using a soft and slightly moist microfiber
tissue. Never use aggressive chemical cleaning agents!
•Protect the equipment from heat and direct sunlight. Heat may damage
electronic parts or even melt plastic components.
•Protect the equipment from the cold. If the equipment warms up, conden-
sation may accumulate inside the equipment and damage electronic com-
ponents.
•Keep children away from the equipment. Risk of injuries and damage to the
equipment.
•Only employees of Biblictheca or partners of Biblitheca may install the
equipment.
•Always handle the equipment with care.
… General Notes
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1.4 FCC Declaration of conformity
NOTE
This device complies with Part 15 of the FCC Rules [and with RSS-210 of
Industry Canada].
Operation is subject to the following two conditions:
•this device may not cause harmful interference, and
•this device must accept any interference received, including interference
that may cause undesired operation.
Changes or modifications made to this equipment not expressly approved by
(manufacturer name) may void the FCC authorization to operate this equip-
ment.
NOTE
Radiofrequency radiation exposure information:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance of 10 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
NOTE
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruc-
tions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installa-
tion. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help
…General Notes
10 © Bibliotheca RFID Library Systems AG 15.7.2010
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1.5 Intended use
BiblioSelfCheck Orion is a self-checkout service for library media. BiblioSelfCheck
Orion allows library members to borrow, extend the loan period and return
media. Furthermore, library users have access to their own accounts.
1.6 Prohibited use
Any other use of the BilblioSelfCheck Orion is considered non-compliant and is
not permitted. Bibliotheca can not be held liable for any utilization beyond the
intended use of the equipment.
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2 Equipment description
2.1 Configuration
2.1.1 Stand-alone model
Fig.2.1 Stand-alone
model layout
1Main switch
2 Touch screen PC
3 Barcode reader
4 Upper cover
5 Receipt
dispenser
6Base
7 Lower cover
8 Shelf incl.
antenna
9 Security lock for
upper cover
2
8
3
6
4
7
5
9
1
…Equipment description
12 © Bibliotheca RFID Library Systems AG 15.7.2010
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2.1.2 Wall model
Fig.2.2 Wall model
layout
1Main switch
2 Touch screen PC
3 Barcode reader
4 Receipt dispens-
er
5 Shelf incl.
antenna
6 Lower cover
7 Security lock for
upper cover
8 Upper cover
2
3
7
1
4
6
5
8
… Equipment description
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2.1.3 Desktop model
Fig.2.3 Desktop
model layout
1Main switch
2 Touch screen PC
3 Barcode reader
4 Cover
5 Receipt
dispenser
6 desk top incl.
antenna
7 Security lock for
upper cover
2
1
3
6
4
75
…Equipment description
14 © Bibliotheca RFID Library Systems AG 15.7.2010
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3 Operation
3.1 Switching the equipment off
The equipment may be switched off by using the installed software or
alternatively via the BiblioCockpit software, if this software is available.
To switch off the equipment directly, follow these steps:
NOTE
Check-out procedures, extending the borrow time and returning the media is
described in the BiblioSelfCheck software instruction manual.
Fig.3.1 Main switch
1Main switch
>Shut down the operating system
of the PC's touch screen.
>Press the main switch on the rear
panel of the equipment.
–The equipment is shut off.
1
…Operation
16 © Bibliotheca RFID Library Systems AG 15.7.2010
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3.2 Height adjustment (optional)
As an option, the height of the desktop of both, the floor and wall models, can
be adjusted.
NOTE
The desktop can be adjusted within a range of approximately 34 cm.
Fig.3.2
Height adjustment >Press the arrow pointing
upward 1.
–The desktop will be raised.
>Press the arrow pointing
downward 2.
–The desktop will be lowered.
1 2
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4 Care and Maintenance
4.1 Cleaning the device
Cleaning
metal
surfaces
>Use a soft, slightly moist tissue to clean all metal surfaces.
>Follow up with a dry tissue to dry the metal surface.
>Any dirt and/or residue of cleaning solution should be removed
immediately.
–The metal surfaces are cleaned.
Cleaning the
monitor
screen
>Always use the special cleaner recommended by the manufacturer when
cleaning the monitor.
–The monitor is cleaned.
NOTE
•Always spray cleaning agent onto a tissue first. Never spray cleaner directly
on or into equipment!
•Never use abrasive, highly acidic cleaning agents or harsh stainless steel
cleaners.
•Never use abrasive scouring pads or steel wool. These products will
damage the equipment's surface.
…Care and Maintenance
18 © Bibliotheca RFID Library Systems AG 15.7.2010
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4.2 Printer
4.2.1 Open the access cover
4.2.2 Testing the printer
Fig.4.1 Open the
access cover
1Key
2Printer
>Turn the key 1 clockwise.
–The access cover moves
upward.
–The printer 2 is located on
the right-hand side.
1
2
Fig.4.2 Printer
control panel
1 Display Light
2 Error Light
3Paper Out
Display
4 Feed Button
>Check if the power display light 1
is on
–The device is on
>Check if red error light 2 is on.
–An error has occurred.
>Press the "Feed" button 4 to ad-
vance the paper.
–The paper is being advanced.
1
2
3
4
… Care and Maintenance
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–The printer has been checked.
NOTE
It may be possible that the Paper Out display 3 is illuminated, although
sufficient paper is in the printer. In this case, ignore the display.
…Care and Maintenance
20 © Bibliotheca RFID Library Systems AG 15.7.2010
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4.2.3 Changing the paper
>Check the printer (see Chapter "4.2.2 Testing the printer" on page18).
–If the red "Error" and "Paper Out" light are displayed, the paper roll must
be replaced.
Risk of severe burns
•The print head is very hot.
>Do not touch the print head.
CAUTION
Sharp edges! Risk of cutting
•The paper cutter is extremely sharp.
>Do not touch the paper cutter.
CAUTION
Fig.4.3 Replacing
the paper roll
1 "Open cover"
button
2Cover
>In order to open the cover 2,
press the "Open cover" button 1.
–Cover 2 opens.
>Remove the paper roller sleeve.
>Insert a new paper roll. Ensure
the paper roll is inserted properly.
>Pull the paper slightly forward.
>Close the cover.
–The displays "Error" and
"Paper Out" should now
be off.
>Tear off any excess paper by
pulling it across the jagged edge.
–The printer is now ready to
be used.
1
2
… Care and Maintenance
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4.2.4 Cleaning the print head
In order to maintain a consistently high printing quality, it is recommended to
clean the print head every 3 months.
>Turn off the printer.
–The "Power" display light extinguishes.
>Press the "Open cover" button.
–The cover opens.
>Apply some alcohol solution to a cotton swap.
>Use the cotton swap to clean the print head.
>Close the cover
–Follow these steps to clean the print head
4.2.5 Closing the cover
Risk of severe burns
•The print head is very hot.
>Do not touch the print head.
>Before cleaning the print head, ensure to let it cool down.
CAUTION
Fig.4.4 Closing the
cover
1Key
>Use key 1 to lock the cover, then
remove the key
>Use both hands to carefully push
the monitor downward until it
locks into place.
–The cover is now closed.
1
…Care and Maintenance
22 © Bibliotheca RFID Library Systems AG 15.7.2010
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5 Troubleshooting
The following text describes malfunctions that can be easily rectified and
without special assistance. Should you encounter any other errors, or a
particular malfunction cannot be solved, please contact your respective support
organisation. However, before contacting your support organisation, please
complete the appropriate questionnaire (see Chapter "5.1 Request for support"
on page26)
Malfunction Cause Troubleshooting
Paper jam •Paper jammed inside of
printer
>Open printer cover.
>Remove paper.
>Reinsert paper roll.
>Tear off excess paper.
>Close printer cover.
Height adjustment mecha-
nism not working (optional)
•No power supply
•Control system of height
adjustment mechanism
not functioning
>Check power supply.
If problem cannot be solved:
>Contact a qualified electri-
cian to reinstall the power
supply.
If power supply can be main-
tained:
>Shut off the equipment.
>Remove the power plug
from the mains - do not
pull on the cable.
>Reconnect the power
>Turn on the equipment
again.
If the malfunction cannot be
corrected, please contact
your respective support
organisation.
…Troubleshooting
24 © Bibliotheca RFID Library Systems AG 15.7.2010
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Barcode reader not working. •Check barcode
•Barcode reader is
defective
•System not functioning
>Visually inspect the
barcode for damage.
If the barcode is damaged,
follow these steps:
>Check whether the red
reader beam is illuminat-
ed.
If not:
>Have a qualified techni-
cian repair the barcode
reader.
If the reader is illuminated:
>Shut off the equipment.
>Switch off the device's
main switch or unplug the
equipment - do not pull
on the cord.
>Turn the equipment on
again.
If the malfunction cannot be
corrected, please contact
your respective support
organisation.
… Troubleshooting
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Monitor screen is black. •No power supply
•System not functioning
>Check the power supply.
>Check all connections on
the monitor.
>Check whether the moni-
tor's operating display is
illuminated.
If it is working:
>Use BiblioCockpit (if avail-
able) to shut off the de-
vice.
>Switch off the device's
main switch or unplug the
equipment - do not pull
on the cord.
>Turn on the equipment
again.
If the malfunction cannot be
corrected, please contact
your respective support
organisation.
…Troubleshooting
26 © Bibliotheca RFID Library Systems AG 15.7.2010
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5.1 Request for support
Before contacting your respective support organisation, please answer the fol-
lowing questions. This will assist us to target the error and help you effectively.
Customer number Please enter your customer number here
Number of maintenance
contract or case number
If available, please enter your maintenance contract or case
number here
Error message If an error message was displayed, please enter it here
Product/serial number Please enter the product/serial number here; it is located on
the identification plate
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6 Technical Data
Applicable to all models
Basic equipment:
Material Housing: powder-coated metal
desk top: glass
Antenna RFID
Dimensions 7.7" × 9.6"
Reading range up to 9.8" upward
Media batch processing max. 5 media
Interface to library databank SIP2 / NCIP (others upon request)
Supply voltage 110 V / 60 Hz
Total power consumption 250 W
Operating temperature 41 °F to 104 °F
Relative humidity ‹70 %
Applicable standards ISO 15693 / ISO 18000-3, CE, FCC
Height adjustment Telescopic column
Adjustment approx. 31" to 40"
Peripherals:
Barcode reader integrated
Reading range up to 12"
Printer Thermal printer
Relative humidity 10 to 90 % (except for the paper)
PC / Flat screen monitor:
integrated flat screen incl. PC
Screen size 17"
Resolution 1280 × 1024
Input modus Touch screen with infrared technology
Operating system Windows embedded POSReady 2009
Interface Gigabit Ethernet
…Technical Data
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6.1 Dimensions and weight
6.1.1 Stand-alone model
6.1.2 Wall model
6.1.3 Desktop model
Width × Height × Depth 33.9 × 53.5 × 23.2"
Weight 264.5 lbs
Width × Height × Depth 33.9 × 49.2 × 22.2"
Weight 183 lbs
Width × Height × Depth 99.9 × 23.6 × 22.2"
Weight 97 lbs
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7 Accessories and spare parts
7.1 Printer paper
Please order the printer paper only from your respective support organisation.
7.2 Spare parts
Only use Bibliotheca authorised spare parts.
Please contact the respective support organisation.
7.3 Maintenance contract
NOTE
We highly recommend to enter into a maintenance contract prior expiration of the
warranty time. Please contact our sales team.
…Accessories and spare parts
30 © Bibliotheca RFID Library Systems AG 15.7.2010
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Index
A
Adjusting the height................................. 16
D
Desk model................................................. 13
F
Flat screen................................................... 27
Floor model................................................. 11
I
Identification ................................................ II
M
Maintenance contract .............................. 29
Malfunctions............................................... 23
O
Objective........................................................ II
P
PC .................................................................. 27
Peripheral .................................................... 27
Printer
Changing the paper.............................. 20
Cleaning the print head ....................... 21
Testing .................................................... 18
Printer paper............................................... 29
S
Spare parts.................................................. 29
Switching the equipment off .................. 15
T
Target group................................................. II
Technical Data ............................................ 27
Troubleshooting......................................... 23
W
Wall model.................................................. 12
UM_Orion_EN_US_01 © 2010
Bibliotheca Inc.
2121 Metro Circle
Huntsville, AL
35801 USA
Toll Free: 1-800-892-5971
Tel.: +1-256-270-8641
Fax: +1-256-270-8642
Bibliotheca RFID Library Systems Inc.
284 Churchill Ave. N
Ottawa, ON, Canada
K1Z 5B6
Toll Free: +1-800-560-1449
Tel.: +1-613-761-9328
Fax: +1-800-560-1449
Headquaters:
Bibliotheca RFID Library Systems AG
Hinterbergstrasse 17
CH–6300 Cham
Tel.: +41 41 726 99 55
Fax: +41 41 726 99 56
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