Binatone Electronics BLINK11 Wifi Video Baby monitor Camera User Manual

Binatone Electronics International Ltd. Wifi Video Baby monitor Camera

User Manual

USER’S GUIDE
Models:
BLINK1.1-B, BLINK1.1-
BLINK1.1-R, BLINK1.1-S
Wi-Fi® Video Baby Monitor Camera
The features described in this user’s guide are subject to
modications without prior notice.
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BLINK1.1-W
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Welcome...
to your new Motorola Baby Monitor Camera!
Thank you for purchasing the Motorola Wi-Fi®
Video Ba
Monitor Camera. Now you can see and hear your baby sleep in
its room or you can monitor your older children in their playroom.
You can set up the camera only from your iPhone®/iPad® or
and view the camera video
Please keep your original dated sales receipt for your records.
For warranty service of your Motorola product, you will need to
provide a copy of your dated sales receipt to conrm warranty
status. Registration is not required for warranty coverage.
For product related questions, please call:
US and Canada 1-888-331-3383
This Users Guide has all the information you need to get the
most out of your product.
Please read the Safety Instructions on page 5 - 6 before you
install the unit.
Inside the Box
1 x Wi-Fi® Camera Unit (in either red, silver, white or black)
1 x Power Adapter
Overview of your Camera
Important guidelines for installing your Wi-Fi® Camera Unit
Use of other 2.4GHz products, such as other wireless
networks, Bluetooth® systems or microwave ovens may
cause interference with this product. Keep the Wi-Fi®
Camera Unit away from these types of products, or turn
them off if they appear to be causing interference.
Always ensure that you have a good Wi-Fi® connection
available.
1. Photo Sensor
(for night mode detection)
2. Infrared LEDs (for night vision)
3. Camera Lens
4. Power/Status LED
5. Microphone
6. Speaker
7. ON/OFF Switch
8. Antenna
9. Temperature Sensor
10. Power Adapter Connector
11. Reset Button
2
3
4
5
6
8
9
10
7
1
11
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by
notebook or devices for Android
iPhone®/iPad .
®
from your PC or Notebook, as well as devices for Android or
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5
1. Safety Instructions
WARNING
This Wi-Fi® Camera Unit is compliant with all relevant
described in the User’s Guide, safe to use. Therefore, always
read the instructions in this User’s Guide carefully before using
the device.
WARNING:
®
Wi-Fi® CAMERA UNIT SET UP & USE:
Determine a location for the Wi-Fi®
®
Camera Unit that will
provide the best view of your baby in the crib.
Place the Wi-Fi
®
Ddresser, bureau, or shelf, or wall-mount it using the
keyhole slot in the base.
Do not place the Wi-Fi camera or cords in the crib or
within reach of the baby (the unit and cords should be
more than 3 feet away).
Secure the cord to the wall to keep cord away from the
baby’s reach.
Safety Instructions 5
STRANGULATION HAZARD - Keep the unit and
adapter cord more than 3 feet from the crib and
out of baby’s reach.
NEVER place Wi-Fi camera or cords within the crib.
Secure the cord more than 3 feet away from baby’s reach.
Never use extension cords with AC Adapters. Only use
the AC Adapters provided.
ENGLISH
4
Table of Contents
1. Safety Instructions .......................................................................... 5
2. System Requirements ..................................................................... 7
3. Getting started - Connecting Devices ........................................... 8
3.1 Setup .......................................................................................... 8
3.2 User Account and Camera Setup:
Working with devices for Android ......................................... 9
4. Camera ........................................................................................... 19
4.1 Connecting the Camera to Power .......................................... 19
4.2 Camera Functions:
Working with PC/Notebook .................................................... 19
4.3 Viewing another Camera:
Working with PC/Notebook .................................................... 21
4.4 Camera Functions:
Working with devices for Android ....................................... 22
4.5 Adding another Camera:
Working with devices for Android ....................................... 25
4.6 Camera Functions:
Working with iPhone®/iPad® ................................................... 28
4.7 Adding another Camera:
Working with iPhone®/iPad® ................................................... 31
5. Procedure for resetting the Camera ............................................ 31
6. Help ................................................................................................. 32
7. General Information ...................................................................... 42
8. Technical Specications ............................................................... 49
Table of Contents
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3.4 User Account and Camera Setup:
Working with iPhone®/iPad® ................................................... 13
3.3 User Account and Camera Setup:
Working with 3&RUQRWHERRN
. ............................... .... ............ 9
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ENGLISH
67
2. System Requirements
Web Portal
Windows® system XP SP3 or above
Mac OS® version 10.7 or above
Internet Explorer® version 8.0 or above
Firefox® version 11.0 or above
Chrome version 18.0 or above
Safari® version 5.1 or above
Java version 7 or above
Android System
Version 2.3.6 or above
iPhone®/iPad® iOS
Version 4.3 or above
System RequirementsSafety Instructions
Adult assembly is required. Keep small parts away from
children when assembling.
This product is not a toy. Do not allow children to play with it.
This Wi-Fi® Camera Unit is not a substitute for responsible
adult supervision.
Keep this user’s guide for future reference.
Do not place the Wi-Fi® Camera Unit or cables in the crib or
within reach of the baby (the unit should be at least 3 feet
away).
Keep the cords out of reach of children.
Do not cover the Wi-Fi® Camera Unit with a towel or blanket.
Test the Wi-Fi® Camera Unit and all its functions so that you
are familiar with it prior to use.
Do not use the Wi-Fi® Camera Unit near water.
Do not install the Wi-Fi® Camera Unit near a heat source.
Only use the power adapter provided. Do not use other
power adapters as this may damage the device.
Never use extension cords with power adapters.
Do not touch the plug contacts with sharp or metal objects.
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89Getting started
8Getting started: Working with devices for Android9
ENGLISH
3. Getting started - Connecting Devices
How does it work?
The Monitor Everywhere Server keeps track of the cameras.
When a user wants to access the camera, the server
authenticates the user and permits the user access to the
camera.
3.1 Setup
Connect the Camera to the power adapter and plug it into
a power socket. Wait until the camera LED changes to fast
blinking, which means that camera is in reset/setup state and
camera is ready for ‘Camera Setup’ registration. The Camera
must be within range of the Wi-Fi® router with which you want it
to link.
Status of LED Indication:
- Reset / Setup state: fast blinking
- Unconnect state: slow blinking
- Connect state: always on
View your camera from
any device remotely
Access your
camera locally
BLINK1.1_USA_V1_2013_08_16.indd 8-9
3.2 User Account and Camera Setup:
Working with PC or notebook
In general, there are three alternative ways to create user
account and camera setup:
With PC or
With devices for Android™ or
With iPhone®/iPad®
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Attention for “Camera Setup mode via micro-USB
port’:
Turn on your PC.
Connect the one end of USB cable (shipped with package)
to the micro-USB port on camera and the other end to the
USB port on PC.
Plug an adaptor to the camera and the other end of adaptor
to the power outlet.
Switch the power switch on camera from OFF to ON.
Wait for 1 minute until camera emits two short beeps and PC
has detected the camera.
Run your web browser.
Type in the following link into address box.
http://setup.monitoreverywhere.com/ConfServer/
ConfApp/application.html
‘BLINK1.1’ Setup page is displayed on the web browser
Select your choice whether is ‘Windows Setup’ or ‘Mac
Setup’.
Then, you will be asked to run <Setup Blink> application.
Click <Run>.
Then, [log in] screen pops up.
Enter username and password if you have account .
OR
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Tap NEXT STEP.
Getting started: Working with devices for Android
10 Getting started: Working with devices for Android11
ENGLISH
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Select GET STARTED.
Follow the on-screen instructions and select the camera and
the Wi-Fi® connection that your camera can use. If necessary
enter a password.
Tap CONNECT TO Wi-Fi.
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3.3 User Account and Camera Setup:
Working with devices for Android
Download and install the application “Monitor Everywhere”
from the Google Play Store. Note: If you can’t nd the
application, then use your device browser to go to
www.monitoreverywhere.com for advice on how to install.
Turn on the Wi-Fi® of your device for Android and select
your wireless network.
Switch on the camera (see 5. Procedure for resetting the
Camera).
Run the “Monitor Everywhere” application. After initialization,
the Baby Monitor Setup wizard appears.
Select CREATE ACCOUNT.
Follow on-line instruction to complete.
Press ‘Sign up’ to create your new account if you don’t
have.
Enter user name, password, confirm password and
email address.
Select your home Wi-Fi router.
Enter your Wi-Fi password.
Hear a long beep and wait until you will see
**IMPORTANT** message.
Then, follow **IMPORTANT** message to unplug USB
cable from your PC and from your camera first.
Press ‘Continue’.
Wait until “Your camera is ready now’ screen pops up.
Press ‘View camera’ to go to
www.monitoreverywhere.com to view your camera or
use your smartphone to log to your account to view your
camera.
®
®
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12 13
Once your camera is installed, you can rename it.
Tap DONE.
Tap START MONITOR to show the camera view.
Tap VIEW to show the camera view and the controls.
Note:
The Camera SSID is printed on the label on the bottom of the
Camera, for example: ID: Camera-1006fa
On your devices for Android you will see: Camera-1006fa.
3.4 User Account and Camera Setup:
Working with iPhone®/iPad®
Install the application “Monitor Everywhere” from the
Getting started: Working with devices for Android
12 Getting started: Working with iPhone®/iPad®13
ENGLISH
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Agree with the terms of use and select I AGREE.
Tap NEXT STEP.
Follow the on screen checklist to ensure that your camera
is power connected and tap NEXT.
Select the camera from the list.
If you cannot nd the camera ID on the list, please reset the
camera with the following procedure:
1. Switch the ON/OFF switch to ON.
2. Press and hold the RESET button on the underside of
the camera for 5 seconds, until you hear a beep sound.
3. Release the RESET button and wait for the camera to
complete the internal reset procedure.
select SIGN UP.
4. After about 60 seconds you will hear two short beeps
Wait for up to ve minutes. If the connection process takes
longer, tap CANCEL and try again.
Ensure that you have a good Wi-Fi network connection.
and the green LED starts blinking.
Select CREATE ACCOUNT.
Enter a user name, a password, an e-mail address and
App StoreSM. Note: If you can’t nd the application, then use
12 13
S5 S6
Getting started: Working with devices for Android
12 Getting started: Working with iPhone®/iPad®13
ENGLISH
14 15
Getting started: Working with iPhone®/iPad®
14 Getting started: Working with iPhone®/iPad®15
ENGLISH
S3
Tap Continue (picture S3).
Switch on the camera (see 5. Procedure for resetting the
Camera) and follow the on-screen instructions.
S4
Tap Done, by which you agree to the Terms of Use
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Enter a user name, a password and an e-mail address.
(picture S4).
16 /8/13 2:08 PM
your device browser to go to www.monitoreverywhere.com
for advice on how to install.
Run the “Monitor Everywhere” application and follow the
screen number sequence:
S1 S2
Tap Continue (picture S6).
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16 17
S9 S10 S12 S13
On your iPhone or iPad , under Settings select Wi-Fi.
Select your preferred Wi-Fi connection from the network list
and wait until it is connected (pictures S12, 13).
Getting started: Working with iPhone®/iPad®
16 Getting started: Working with iPhone®/iPad®17
ENGLISH
BLINK1.1_USA_V1_2013_08_16.indd 16-17
Run the “Monitor Everywhere’ app again.
Note: The Camera SSID is printed on the label on the bottom
of the Camera, for example: ID: Camera-1006fa. On your
iPhone®/iPad®, you will see: Camera-1006fa.
16/8/13 2:08 PM
Tap (pictures S9,10).
Enter ‘Wi-Fi’ password for camera (picture S11), then press
Next
S11
S7 S8
On your iPhone® or iPad®, under Settings select Wi-Fi, then
select the camera from the network list and wait until it is
connected (pictures S7, 8).
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18 19
4. Camera
4.1 Connecting the Camera to Power
Insert the small end of the Power Adapter into the Power
Adapter Connector and plug the Power Adapter into a
suitable power socket.
Slide the ON/OFF switch to ON, the green Power LED will
light up. (Note: To switch the device off, slide the ON/OFF
switch to OFF.)
4.2 Camera Functions:
Working with PC/Notebook
Go to URL: https://www.monitoreverywhere.com.
Enter the User Name and Password and then tap LOGIN, if
you have already created an account.
Select the camera and tap VIEW to see the camera view and
control buttons.
Tap on the icons for different functions:
Getting started: Working with iPhone®/iPad®
18 Camera Functions: Working with PC/Notebook 19
ENGLISH
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Tap Start monitor (picture S15).
Tap on the Camera icon to start viewing (picture S16).
S16
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S14 S15
Press the iPhone® or iPad® HOME button and run the
“Monitor Everywhere” application again.
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Temperature:
The current room temperature will always be displayed.
Tap LOGOUT to leave the account.
4.3 Viewing another Camera:
Working with PC/Notebook
Tap VIEW OTHER CAMERA to view the camera list and
then pick your choice.
Play Lullaby:
Tap the icon to show the Play Lullaby menu.
Select one of the ve songs to play the lullaby.
Tap Music OFF to stop playing.
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Speaker:
Tap the icon to turn audio monitoring ON or OFF.
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Photo/Video:
Take a picture or record a video and select the space where
it should be saved on your computer.
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-#B+
54#&+.
54&.


,+
5 

$0+
51- 

Camera Settings:
Under Display, adjust the Video Quality.
Move the sliders from left (-) to right (+) to adjust
Contrast, Brightness, and Volume.
Pan and Tilt Function:
Tap the up and down buttons to tilt and the left and right
buttons to pan.
Camera Functions: Working with PC/Notebook
20 Viewing another Camera: Working with PC/Notebook 21
ENGLISH
BLINK1.1_USA_V1_2013_08_16.indd 20-21 16/8/13 2:08 PM
created by: Pro. Q.C. Systems Design Limited
22 23

 -+ B+  + + 


C

---+
CD
0

-#B+
54#&+.
54&.


,+
5 

$0+
51- 

Camera Settings:
Change Name, Adjust Camera Volume, Adjust Camera
Brightness, Adjust Sound Sensitivity (Level 1(Low): a loud
noise is required. Level 4 (High): a low noise will trigger
the notication sent to devices for Android), Change
Temperature Unit, Adjust Video Quality, Remove Camera,
Show Information.

 -+ B+  + + 


C

---+
CD
0

-#B+
54#&+.
54&.


,+
5 

$0+
51- 

Notications:
Turn ON/OFF the notication function for Sound and
Temperature Alert.
Lullaby:
Tap the icon to show the Lullaby menu. Turn music ON
and select one of the ve songs. Turn music OFF to stop
playing.

 -+ B+  + + 


C

---+
CD
0

-#B+
54#&+.
54&.


,+
5 

$0+
51- 

Microphone:
Tap the icon to turn on the talk back function to the camera.
Press and hold the oval microphone icon to speak, and
release it to stop.

 -+ B+  + + 


C

---+
CD
0

-#B+
54#&+.
54&.


,+
5 

$0+
51- 

Speaker:
Turn audio monitoring ON or OFF.
4.4 Camera Functions:
Working with devices for Android
Run the “Monitor Everywhere” application.
Enter the User Name and Password and then tap Login,
if you have already created an Account (see 3.2 Getting
Started/ Connecting Devices User Account and Camera
Setup).
Tap to change the camera name or remove a camera
from the list. Tap the return button to return to the camera
list.
Select the camera and tap View to see the camera view.
Tap the display to reveal the camera control icons.
Tap on the icons for different functions:
Camera Functions: Working with devices for Android
22 Camera Functions: Working with devices for Android23
ENGLISH
BLINK1.1_USA_V1_2013_08_16.indd 22-23 16/8/13 2:08 PM
created by: Pro. Q.C. Systems Design Limited
24 25Camera Functions: Working with devices for Android
24 Adding another Camera: Working with devices for Android25
ENGLISH
4.5 Adding another Camera:
Working with devices for Android
To add another camera, please follow the screen number
sequence:
A1 A2
Tap Next (picture A1).

+!
"60/+
".#/++
;.+)


Photo/Video:
Take a photo or record a video. Tap the icon to start the
camera function.
Tap the photo icon to activate the camera function.
Tap the video icon to activate the video function. Tap the red
dot to start, and the square to stop recording.
Photos and videos will be stored in the internal ash memory
of your device for Android. They can be accessed from
Gallery or Media Player. To play videos, please use the
“Monitor Everywhere” application or a 3rd party application,
such as MX player (i.e. Google Play
Store), which is able to
play MJPG (Motion-jpeg).
Zoom Function:
Slide the zoom from - to + to enlarge the view and vice
versa.
Pan and Tilt Function:
Press the up and down button to tilt and the left and right
button to pan.
Temperature:
The display will always show the current room temperature.
Video Quality:
Press once to toggle between QVGA (low resolution, gray
HQ color) and VGA (high resolution, white HQ color).
Press the Menu button of your device for Android and
select Logout to leave the account.
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26 27
A3 A4
Select your camera (picture A3) and then select your
preferred Wi-Fi® network (picture A4).
A5 A6
Adding another Camera: Working with devices for Android
26 Adding another Camera: Working with devices for Android27
ENGLISH
If requested, enter your network password (picture A5).
Please be patient, it may take a few minutes until your
camera is added to your account (picture A6).
Once the camera has been added, the camera view will be
automatically displayed.
Note:
When you are accessing your camera via a network different
from your home network (over internet) by mobile (such as
devices for Android or iPhone®), the following message will
periodically pop up:
“This video has been viewed for about 5 minutes. Do you want
to continue?”.
Press Yes to continue or No to stop viewing.
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28 29
4.6 Camera Functions:
Working with iPhone®/iPad®
Run the “Monitor Everywhere” application.
If you have already created an account (see 3.3 Getting
Started - Connecting Devices User Account and Camera
Setup), enter your password, then tap Return and Done.
Tap on the camera icon to show the camera view.
Tap the display to reveal the camera control icons.
Tap on the icons for different functions:

 -+ B+  + + 


C

---+
CD
0

-#B+
54#&+.
54&.


,+
5 

$0+
51- 

Camera Settings:
Change Camera Name, Adjust Camera Volume, Adjust
Camera Brightness, Adjust Sound Sensitivity to trigger
notication or Disable the monitor devices microphone to
avoid notication, Change Temperature Unit, Set Video
Quality, Remove this Camera, Show Information.
Tap on Back to return to the camera control icons.
Lullaby:
Tap the icon to show the Lullaby menu.
Turn music ON and
select one of the ve songs. Turn music OFF to stop playing.
Select Done or Cancel to return to the camera control icons.
Microphone:
Tap the icon to turn on the talk back function to the camera.
Tap and hold the oval microphone icon to speak, and release
it to stop.
Camera Speaker:
Tap the icon to turn audio monitoring ON or OFF.

+!
"60/+
".#/++
;.+)


Photo:
Tap the icon to start the camera function and take a photo.
Under Settings on your iPhone®, select Privacy > Photos.
Turn Baby Cam ON, allowing access to photos.
Zoom Function:
Slide the zoom from - to + to enlarge the view and vice versa.
Pan and Tilt Function:
Tap the up and down buttons to tilt and the left and right
buttons to pan.
Temperature:
The current room temperature is always displayed.
Video Quality:
Press once to toggle between QVGA (low resolution, grey
HQ color) and VGA (high resolution, white HQ color).
Note: Video recording and playback are not supported on
iOS devices.
Camera Functions: Working with iPhone®/iPad®
28 Camera Functions: Working with iPhone®/iPad®29
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30 31
4.7 Adding another Camera:
Working with iPhone®/iPad®
Follow the same steps as under 3.3 User Account and
Camera Setup, Working with iPhone®/iPad®.
5. Procedure for resetting the Camera
Note: If your camera is moved from one router (e.g. home) to
another router (e.g. ofce) or you have camera setup issues,
then this camera must be reset again, and then the camera set
up again for devices for AndroidTM or iPhone®/iPad®.
1. Switch the ON/OFF switch to ON.
2. Press and hold the RESET button on the underside of
the camera for 5 seconds, until you hear a beep sound.
3. Release the RESET button and wait for the camera to
complete the internal reset procedure.
4. After about 60 seconds you will hear two short beeps and
the green LED starts blinking.
Please be patient, it may take a few minutes until your camera
appears in your Wi-Fi
®
devices list, or is added to your account.
Adding another Camera: Working with iPhone®/iPad®
30 Procedure for resetting the Camera 31
ENGLISH
Tap Cameras to return to the Camera list.
Tap on to add another camera to the list.
Tap on Edit:
Tap Remove to take a camera off the list.
Tap Rename to give a camera a new name.
Tap Alert Settings to receive notications if a noise is
detected or the temperature in your baby’s room is too high
or too low.
If you use Alert Settings, under Settings on your iPhone®/
iPad®, select
Notications > Baby Cam > Notication Center
ON.
Select your preferred Alert Style and return to the application
and tap Done.
Tap Cancel to return to the camera list.
Tap on Account to change the password.
Tap on Logout to leave the account.
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Category Problem
Description / Error
Solution
Account I am unable to
login even after
registration.
Please check your user name
and password.
Account I receive an error
message saying:
“Email ID is not
registered”.
Please ensure that you have
registered with us. Tap Create
Account to create an account to
be able to use the Wi-Fi® Baby
Monitor Unit.
Account What do I do if I
forgot my password ?
Click on the “Forgot Password”
link on the
www.monitoreverywhere.com
website OR your Android or
iOS application. We will send a
new
password to your registered
e-mail ID.
Account I am unable to
receive a new
password although
I have used the
“Forgot password”
option.
1. The e-mail might have been
sent to your Junk Mail Folder.
Please check your Junk Mail
Folder.
2. There might be a delay in
getting your e-mail. Please
wait for a while and check
again.
Connectivity
Issues
I get a message:
“We are having
problems to access
your camera
currently. This could
be because of the
internet connection.
Please try in a while
again”.
1. Please try again in a few
minutes. This could be
because of any issue with your
internet connection.
2. If the problem remains, please
restart your camera to check if
this xes the problem.
3. Please restart your Wireless
Router.
Help
32 Help 33
6. Help
Noise interference
To avoid background noise or echoes, ensure that there is
enough distance between your device and the Wi-Fi® Camera
Unit.
Use of other 2.4 GHz products, such as Bluetooth® systems or
microwave ovens, may cause interference with this product.
Keep the Wi-Fi® Camera Unit at least 5ft away from these
types of products, or turn them off if they appear to be causing
interference.
Lost connection
Check your Wi-Fi settings. If necessary reconnect your Wi-Fi.
Ensure the Wi-Fi® Camera Unit is switched ON. Wait a few
minutes to make the connection with the Wi-Fi system.
If you forgot your password
If you do not remember your password, tap Forgot password
and submit your e-mail address. A new password will be sent to
your e-mail address immediately.
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Viewing
Camera
When I am in “remote
mode”, the video
stops after 5 minutes.
How do I view for
longer?
When you are accessing your
camera via a network different
from your home network (over
internet) your video times out
after 5 minutes.
You can click on the Camera
again from the Android/iOS
application to start streaming
again.
If you are accessing from your
web-browser, then you can
press on the Reload button to
start viewing your camera video
stream again.
Connectivity
Issues
My Phone application
displays the following
message:
“Unable to connect to
BMS server”.
1. Check the Wi-Fi network
strength.
2. Check if you are connected
to internet by starting the
phone browser and going to a
website like www.google.com.
3. Try again if you are successful
connecting to internet.
Setting Up While I am adding
a new camera to
my account, I am
not able to nd any
cameras to add.
If you are trying to add a camera
which has previously been added
into your account / another
account, you will rst have to
reset the camera. This can be
done by pressing and holding the
RESET button at the bottom of
the camera for 6 seconds.
General What are the
supported browsers
for accessing from
my PC/Mac®?
On PC and Mac®, we
recommend to use Google
Chrome. However the
following
browsers are also supported:
PC: Internet Explorer 8 and
above. Mac®: Safari.
Connectivity
Issues
I am having problems
to access the camera
from remote PC or
from my 3G phone.
Please check your home Wi-Fi
router settings and enable
UPNP on your router for better
performance to stream to a
remote device.
If you have multiple Wi-Fi routers
at your home, please congure
your camera to connect to the
router which has the Broadband /
line connection.
General What is the
signicance of LED
blinking?
A blinking LED indicates the
following status:
Fast blinking: Your camera is
in setup mode. You can add
the camera to your account in
this mode. Out of the box, the
camera is in setup mode. To
reset to setup mode, press and
hold the RESET button on the
bottom of the camera untill you
hear a long beep.
Slow blinking: The camera is
either connecting to the router or
lost the link to the router. Please
ensure that the camera is in the
Wi-Fi signal range.
LED is stable: The camera is
connected to the Wi-Fi network.
Help
34 Help 35
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APP I am not able to nd
the iOS application in
the
App Store
SM.
This is a known issue for some
users using iOS version 6.0.1.
Please use the following link on
your iPad browser to download
the application:
https://itunes.apple.com/us/
app/monitor-everywhere/
id577753318?mt=8&uo=4
General Which platforms
are supported
for accessing my
camera?
Windows® XP SP3 or above
Mac iOS version 10.7 or above
Internet Explorer® version 8.0
or above
Firefox® version 11.0 or above
Chrome version 18.0 or above
Safari® version 5.1 or above
Java version 7 or above
Android version 2.3.6 or above
iPhone®/iPad® iOS version 4.3
or above
General I do not hear the
sound when I am
accessing a remote
camera.
You can tap on the speaker
icon in the video stream screen
to hear audio. By default the
audio is not ON when you are
accessing a remote camera.
General What is the meaning
of “Local Camera”
and “Remote
Camera”?
When you are accessing your
camera from the same wireless
network (Home) in which it is
congured, it is a local camera.
When you are accessing your
camera away from your home
it is a remote camera. You may
be using 3G or Wi-Fi connection
outside of your home.
Help
36 Help 37
Connectivity
Issues
I am not able to
access my camera.
Please check if the camera is
within Wi-Fi range. If the LED
on your camera is slow blinking,
please try to move the camera
closer to the router for better Wi-
Fi range and try again.
Setting Up During setup on
device for Android
and iOS, during
the last step I am
not able to nd my
camera and the setup
fails.
Please reset the camera to setup
mode and try again. Press and
hold the RESET button on the
bottom of the camera untill you
hear a long beep. Wait for a
minute for the camera to restart.
The camera LED is blinking
fast, indicating that it is in setup
mode. Now restart the setup
from your Smartphone again.
Connectivity
Issues
Even though I am
accessing my camera
from the same Wi-Fi
network, I still nd
my camera is shown
as remote. I can
only access it for 5
minutes at a time.
Please check your wireless
router settings. In routers like
Buffalo there is an option called
Wireless Isolation. Please
disable this option.
Camera When I try to view
the camera, I get a
prompt for camera
rmware upgrade.
What should I do?
Please upgrade your rmware.
This takes around 5 minutes. We
push upgrades from time to time
to improve the camera features.
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Help
38 Help 39
General I am not able to
access my cameras
on Internet Explorer®.
I am using Internet
Explorer® version 6
OR version 7.
You need to be on Internet
Explorer® version 8.0 or above.
Please upgrade your browser.
You can also use Google
Chrome to access.
Setting Up When I am using an
iOS device to setup
the camera for rst
time use, in the step
where I try to connect
to Camera-XXXXXX
in the Wi-Fi settings,
I get an error saying
“Cannot connect to
Camera-=XXXXXX”.
This is a known issue for some
iOS users. Please try to connect
again. This time you should be
able to connect.
General How do I nd
information which
version of APP I am
running?
When you are viewing your
camera, you can tap on the
GEAR icon to go to the camera
settings page. Select the
Information option to view the
APP and Camera versions.
Features What does the
message
“PAN TILT disabled
because of network
speed” mean ?
When your network speed is low,
the PAN and TILT is disabled.
You can see the message on
the application screen when this
occurs.
General I am having
problems to access
my cameras from
Internet Explorer.
What should I do ?
The following links take you to
the troubleshooting guide for
Internet Explorer related issues.
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavaie
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledie
General I am having problems
to access my
cameras from Google
Chrome. What
should I do ?
The following links take you to
the troubleshooting guide for
Google Chrome related issues.
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavach
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledch
General I am having problems
to access my
cameras from Safari
on Mac®. What
should I do ?
The following links take you to
the troubleshooting guide for
Safari on Mac®.
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledsf
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavasf
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Help
40 Help 41
Features How many users can
access the camera at
one time ?
1. If you are accessing in Local
mode (your Smartphone/
PC is connected to the same
network as your camera), up
to four users can view your
camera at the same time and
a remote user is not allowed.
Remote users trying to access
the same camera will get a
‘camera busy’ notication.
2. If you are accessing in
Remote mode (from an
outside network different
from where you have your
camera, e.g. 3G or your ofce
network), only one remote
user plus two local users are
allowed to access the same
camera. Note that when one
user is accessing the camera
from Remote mode, other
users trying to access the
same camera through remote
networks, will get a ‘camera
busy’ notication.
General How do I download
the APP for Android
and iOS devices ?
Android:
- Open Google Play APP on
your Android device.
- Select Search
- Type “ Monitor Everywhere”
- The results will have Monitor
Everywhere APP by Binatone
- select to install it
iOS Device:
- Open iOS APP Store
- Select search
- Type “ Monitor Everywhere”
- The results will have Monitor
Everywhere APP by Binatone
- select to install it
Features I am having problems
with PAN/TILT. The
camera seems to
move much later after
I have pressed on the
PAN button
This is usually caused when you
are using the PAN/TILT feature
and the network bandwidth
/ connectivity is not good.
This might occur when you
are accessing your camera in
Remote mode.
To improve performance you can
switch High Quality video mode
(white HQ color) to Low Quality
video mode (gray HQ colour).
You can select the HQ button
when you are viewing your
camera.
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created by: Pro. Q.C. Systems Design Limited
42 43
What will BINATONE do?
BINATONE or its authorized distributor at its option and within
a commercially reasonable time, will at no charge repair or
replace any Products or Accessories that do not conform to this
Warranty. We may use functionally equivalent reconditioned/
refurbished/ pre-owned or new Products, Accessories or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED
TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE
THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT
OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN
EXCESS
OF THE PURCHASE PRICE OF THE PRODUCT OR
ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF
OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE
THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
General Information
42 General Information 43
ENGLISH
7. General Information
If your product is not working properly....
1. Read this User’s Guide.
2. Contact Customer Service at:
US and Canada 1-888-331-3383
Consumer Products and Accessories Limited
Warranty (“Warranty”)
Thank you for purchasing this Motorola branded product manu-
factured under license by Binatone Electronics International LTD
(“BINATONE”).
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE
warrants that this Motorola branded product (“Product”) or
certied accessory (“Accessory”) sold for use with this product
that it manufactured to be free from defects in materials and
workmanship under normal consumer usage for the period
outlined below. This Warranty is your exclusive warranty and is
not transferable.
Who is covered?
This Warranty extends only to the rst consumer purchaser, and
is not transferable.
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created by: Pro. Q.C. Systems Design Limited
44 45
Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product
or Accessory to abnormal usage or conditions; or (d) other
acts which are not the fault of MOTOROLA or BINATONE, are
excluded from coverage.
Use of Non-Motorola branded Products and Accessories.
Defects or damage that result from the use of Non-Motorola
branded or certied Products or Accessories or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modication. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modication in any way by someone
other than MOTOROLA, BINATONE or its authorized service
centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers
or date tags that have been removed, altered or obliterated; (b)
broken seals or that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or non-Motorola
branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products or Accessories due to any communication service
or signal you may subscribe to or use with the Products or
Accessories is excluded from coverage.
General Information
44 General Information 45
ENGLISH
Some jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length
of an implied warranty, so the above limitations or exclusions
may not apply to you. This Warranty gives you specic legal
rights, and you may also have other rights that vary from one
jurisdiction to another.
Products covered Length of Coverage
Consumer Products One (1) year from the date of
the products original purchase
by the rst consumer purchaser
of the product.
Consumer Accessories Ninety (90) days from the date
of the accessories original
purchase by the rst consumer
purchaser of the product.
Consumer Products
and Accessories that
are repaired or replaced
The balance of the original
warranty or for Ninety (90)
days from the date returned to the
consumer, whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
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created by: Pro. Q.C. Systems Design Limited
ENGLISH
46 47
FCC and IC regulations
FCC Part l5
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
Changes or modications to this equipment not expressively
approved by the party responsible for compliance could void the
user’s authority to operate the equipment. This device complies
with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired
operation. Privacy of communications may not be ensured when
using this equipment.
General Information
46 General Information 47
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383
You will receive instructions on how to ship the Products or
Accessories at your expense and risk, to a BINATONE
Authorized Repair Center.
To obtain service, you must include: (a) the Product or
Accessory; (b) the original proof of purchase (receipt) which
includes the date, place and seller of the Product; (c) if a
warranty card was included in your box, a completed warranty
card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your
address and telephone number.
These terms and conditions constitute the complete warranty
agreement between you and BINATONE regarding the Products
or Accessories purchased by you, and supersede any prior
agreement or representations, including representations made
in any literature publications or promotional materials issued by
BINATONE or representations made by any agent, employee
or staff of BINATONE, that may have been made in connection
with the said purchase.
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ENGLISH
General Information
48 Technical Specications 49
Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur
de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le
fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003.
Cetappareilnumérique de la classe B est conforme à la norme
NMB-003 du Canada.
8. Technical Specications
Camera Unit
Wi-Fi 802.11 b/g/n
Image sensor Color CMOS
Lens f = 3.3mm, F = 2.95
IR LED 8 pcs
Power Adapter: By Ltd.
Input 100-240 VAC, 50/60 Hz, 300mA
Output 5 V DC, 1000 mA
To ensure safety of users, the FCC has established criteria
for the amount of radio frequency energy that can be safely
absorbed by a user or bystander according to the intended
usage of the product. This product has been tested and found to
comply with the FCC criteria. The Parent and Baby unit shall be
installed and used such that parts of the user’s body other than
the hands are maintained at a distance of approximately 20 cm
(8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
WARNING
Changes or modications to this equipment not expressively
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Industry Canada
Operation is subject to the following two conditions:(1) this device
may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired
operation of the device.
The term “IC: “ before the certication/registration number only
signies that the Industry Canada technical specications were met.
This product meets the applicable Industry Canada technical
specications. This device complies with Industry Canada licence-
exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that
may cause undesired operation of the device.
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Ten Pao International
Manufactured, distributed or sold by
Binatone Electronics International LTD.,
ofcial licensee for this product. MOTOROLA
and the Stylized M logo are trademarks or
registered trademarks of Motorola Trademark
Holdings, LLC. and are used under license.
Mac, Mac OS, iPhone, iPad and Safari are
the trademarks of Apple Inc., registered in the
U.S. and other countries. Android, Google Play
and Chrome are trademarks of Google Inc.
Wi-Fi is a trademark of the Wi-Fi Alliance.
Windows XP and Internet Explorer are
trademarks of the Microsoft group of
companies. Oracle and Java are registered
trademarks of Oracle and /or its afliates.
All other trademarks are the property of their
respective owners.
© 2013 Motorola Mobility LLC.
All rights reserved.
Version .0
Printed in China
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