Binatone Electronics MBP69SN Smart Ear Thermometer User Manual
Binatone Electronics International Ltd. Smart Ear Thermometer
User Manual
USER’S GUIDE
Smart Ear Thermometer
Model: MBP69SN
Please read this instruction manual before use
Welcome…
to your new Motorola MBP69SN Smart Ear Thermometer!!
Thank you for purchasing your new Motorola MBP69SN Smart Ear Thermometer.
The device is intended for the intermittent measurement and monitoring of human
body temperature by consumers at home.
Research indicates that the ear is an ideal site for taking body temperature, because
body temperature is regulated by the hypothalamus, which shares the same blood
supply as the eardrum. As such, it is best to take the ear temperature as much as
possible.
Eardrum
Infrared rays
Probe
Hypothalamus
The reference body site is “core” and the mode of operation is “adjusted mode”.
The operator can measure and change the battery under normal circumstances
and maintain the device and its accessories in accordance with the user manual.
Operators can take others’ as well as their own temperature.
Please keep your original dated sales receipt for your records. To obtain warranty
service of your Motorola product, you will need to provide a copy of your dated
sales receipt to confirm warranty status. Registration is not required for warranty
coverage.
For product-related questions, please call:
US and Canada, 1-888-331-3383
E-mail: support@motorolastore.com
On the Web: www.motorolastore.com/support
This User’s Guide has all the information you need to make the most out of your
product.
Please read the Safety Instructions on page 7 before you install the unit.
Inside the Box
• 1 x Thermometer
• 2 x AAA Batteries
• 1 x Quick Start Guide
Overview of the Thermometer
2
1
3
7
48
5
6
1. Protective cap
2. Infra-red sensor
3. Temperature measuring button
4. LCD
5. LED (green or red)
6. Mode button (select either body temperature or liquid temperature readings)
7. MENU button (4 profiles and review readings)
8. Battery compartment cover
Operation of the Thermometer Buttons
Temperature Measuring Button Press once to take temperature
reading
Menu Button
a) To view the memory data
b) To select the user profile
a) Press this button to view the
memory data.
b) Press and hold for 2 seconds to
select the desired user profile.
Mode button (select either
body temperature or liquid
temperature readings)
Press once to select the desired
mode.
To switch between Celsius (°C)
and Fahrenheit (°F) By pressing and holding
and , you can switch between
Celsius (°C) and Fahrenheit (°F)
LCD Display
1. 4 user profiles
2. Memory symbol
3. Bluetooth symbol
4. Low battery symbol
5. Ear temperature symbol
6. Object/liquid temperature symbol
7. Temperature display (°C/ °F)
8. Cleaning symbol
6
Table of contents
1. IMPORTANT SAFETY INFORMATION ......................................................................7
2. BODY TEMPERATURE .................................................................................................10
3. PRIOR TO USE ................................................................................................................. 11
4. SYSTEM REQUIREMENT ............................................................................................. 12
5. PAIRING THE THERMOMETER TO YOUR MOBILE DEVICE ........................... 13
6. OVERVIEW OF HUBBLE APP .................................................................................. 20
7. TEMPERATURE LED INDICATION ........................................................................... 21
8. TEMPERATURE TAKING HINTS................................................................................22
9. HOW TO MEASURE EAR TEMPERATURE ............................................................23
10. HOW TO MEASURE OBJECT (LIQUID) TEMPERATURE ................................ 25
11. CHECK THE MEMORY ................................................................................................ 26
11.1 SELECTING THE USER PROFILE (4 PROFILES) ............................................ 26
12. CELSIUS/FAHRENHEIT OPTION .............................................................................27
13. REPLACING THE BATTERY ...................................................................................... 28
14. DISPOSAL OF THE DEVICE (ENVIRONMENT) ................................................ 29
15. GENERAL INFORMATION ......................................................................................... 30
16. DESCRIPTION OF THE WIRELESS FUNCTIONS AND TECHNOLOGY ..... 34
17. CARE AND CLEANING ............................................................................................... 36
17.1 CALIBRATION ................................................................................................................... 36
18. TROUBLESHOOTING ...................................................................................................37
19. NORMALIZED SYMBOLS .......................................................................................... 39
20. IMPORTANT INFORMATION REGARDING ELECTROMAGNETIC
COMPATIBILITY(EMC)................................................................................................40
21. FCC and IC regulations (FCC Part 15) ................................................................... 46
22. SPECIFICATIONS.......................................................................................................... 48
Table of contents
ENGLISH
Important Safety Information 7
1. IMPORTANT SAFETY INFORMATION
To obtain an accurate measurement, please read this manual carefully prior to
use.
• Use of this thermometer is not intended as a substitute for consultation with
your physician.
• Measurement results are for reference only. Contact your physician if you
experience or suspect any health concerns.
• The infra-red sensor must be completely clean, dry and undamaged to
ensure accurate measurements.
• Because earwax in the ear canal may cause inaccurate measurements, ensure
that the ear canal is clean.
• If you have cleaned the ear, please wait for 5 to 10 minutes before measuring
temperature.
• Do not touch or blow on the infra-red sensor. A dirty infra-red sensor may
produce inaccurate readings.
• Do not use ear measurement mode to measure the temperature of other
body parts.
• Do not measure the ear temperature if the ear is inflamed or infected.
• If the temperature of the storage area diers greatly from that of the
measuring area, please wait until the thermometer temperature has equalized
to the room temperature, about 30 minutes, prior to use.
• Keep the device out of the reach of children and pets to avoid inhalation
or swallowing of small parts. Children may not be able to use the device
in accordance with the instructions. Do not allow children to take their
temperatures unattended. This device must be used in accordance with the
user manual and is not a toy.
• Do not dispose of disposable batteries by fire. Doing so may cause batteries
to explode.
• Do not store the thermometer under extreme temperature (below -20°C/-
4°F or over 55°C/131°F) or extreme humidity conditions (below 15% RH or
over 90% RH). Failure to store device under proper conditions may cause
inaccurate readings.
8 Important Safety Information
• Do not use the product if the ear canal is wet after swimming or bathing.
Doing so may damage the ear canal.
• Do not use the thermometer if the device is damaged (for example, if the
infra-red sensor is broken). Continued use of a damaged unit may cause
injury, inaccurate results or serious hazard.
• Do not disassemble, repair or change any parts of the unit.
• If your thermometer will not be used for a long time, remove battery to
prevent possible damage caused by chemical leakage.
• If the battery is leaking, remove it carefully. Do not allow the leaking fluid to
touch your bare skin.
• Use of this product requires special precautions regarding electromagnetic
compatibility (EMC). It must be installed and put into service in accordance
with the EMC information provided. This unit can be aected by portable and
mobile RF communications equipment.
• During use, the operator shall prevent simultaneous contact between the
battery and the patient.
• All materials (e.g. ABS) intended to come into contact with patients have
passed the ISO 10993-5 and ISO 10993-10 standards test, whereby they
are non-toxic and non-allergenic, and do not produce irritation reactions.
However, the state of current scientific knowledge and technology being
incomplete, other potential allergic reactions may not yet be known. Should
you have an allergic reaction, please stop using the product immediately and
consult your physician.
• Store the thermometer in a dry, clean place. Do not expose the product to
chemical solvents, lint, dust, direct sunshine or high temperature. During use,
the operator shall prevent simultaneous contact between the battery and the
patient.
• Do not maintain or service the device while it is in use.
• Should you experience any problems with this device (e.g. set-up,
maintenance or use), please contact Motorola customer service or your local
retailer.
• Should any unexpected operations or events occur, please report them to the
manufacturer.
ENGLISH
Important Safety Information 9
Caution:
This device should not be used adjacent to or stacked with other equipment.
Should adjacent or stacked use be necessary, this device should be observed to
ensure normal operation in the configuration in which it will be used.
10 Body Temperature
2. BODY TEMPERATURE
Normal body temperature is a range. A person’s normal temperature range
tends to decrease with age. The following table shows normal temperature
ranges by age:
Normal temperature ranges by age:
0 - 2 years 36.4 - 38.0 °C 97.5 - 100.4 °F
3 - 10 years 36.1 - 37.8 °C 97.0 - 100.0 °F
11 - 65 years 35.9 - 37.6 °C 96.6 - 99.7 °F
> 65 years 35.8 - 37.5 °C 96.4 - 99.5 °F
Source: Chamberlain, J.M., et al., Determination of Normal Ear Temperature with
an Infrared Emission Detection Thermometer, Annals of Emergency Medicine,
January 1995, Vol. 25, pp. 15-20.
Influences on body temperature
• A person’s individual metabolism
• Age
Body temperature is higher in babies and toddlers than in adults.
Greater temperature fluctuations occur faster and more often in
children. Normal body temperature decreases with age.
• Clothing
• Outside temperature
• Time of day
Body temperature is lower in the morning and increases throughout the
day towards evening.
• Activities
Physical and, to a lesser extent, mental activities increase body
temperature.
This is why we recommend that you practice using the thermometer on yourself
and family members when you are healthy. By doing so, you will know how the
thermometer works and will feel more confident regarding the temperature
readings you take when a family member is not feeling well.
ENGLISH
Prior To Use 11
3. PRIOR TO USE
1. The key to obtaining accurate readings is a clean sensor.
To clean the sensor, use a cotton swab slightly moistened with alcohol to
gently wipe its surface, and then immediately wipe dry using a clean cotton
swab.
Wait at least 20 minutes to make sure that the sensor is completely dry
before taking temperature.
2. Make sure the ear canal is clean. If you have cleaned the ear, please wait for
5 to 10 minutes before measuring temperature.
3. If the temperature of the storage area diers greatly from that of the
measuring area, please wait until the thermometer temperature has
equalized to the room temperature, about 30 minutes, prior to use.
4. Please open the battery cover and install 2 AAA batteries, which can be
found inside the packaging. Once batteries are installed, the thermometer
will then turn on automatically and the LCD display will appear as in the
figure to the left. Press any button to turn the device back on when it turns
itself o.
12 System Requirement
4. SYSTEM REQUIREMENT
Smartphones/Tablets: Android™ and iOS® only.
System Requirements: iOS 8.0, Android™ 4.2 or above
For more information, please visit: https://hubbleconnected.com/requirements
ENGLISH
Pairing The Thermometer To Your Mobile Device 13
5. PAIRING THE THERMOMETER TO YOUR
MOBILE DEVICE
Download the “Hubble Connect for Smart Nursery” app
• Go to the Google Play™ Store to search for Hubble Connect for Smart
Nursery.
• Download the Hubble Connect for Smart Nursery app and install it on your
Android™ device or
• Go to the App Store to search for Hubble Connect for Smart Nursery.
• Download the Hubble Connect for Smart Nursery app and install it on your
iPhone®/iPad®.
• Run the “Hubble Connect for Smart Nursery” app on your Android™ device/
iPhone®/iPad®
• Run the Hubble Connect for Smart Nursery App, tap SIGNUP and follow the
in-app instructions to create your Smart Nursery account. By signing up, you
agree to our Terms & Conditions.
Note: If you already have a Smart Nursery App account, please tap LOGIN, enter
your account information and proceed to the next steps.
14 Pairing The Thermometer To Your Mobile Device
Launch the set-up wizard and follow the steps to create a user profile and add
the thermometer.
Make sure that the Smart Nursery app is active and that Bluetooth on your
mobile device is activated when pairing is in progress.
• Run the Hubble Connect for Smart Nursery app, tap SIGNUP and follow the
in-app instructions to create your Smart Nursery Account. By signing up, you
agree to our Terms & Conditions. (Pictures A1 & A2)
A1 A2
Note: If you already have a Smart Nursery app account, please tap LOGIN, enter
your account information and proceed to the next steps.
ENGLISH
Pairing The Thermometer To Your Mobile Device 15
• Tap on the Smart Ear Thermometer to enter thermometer set-up mode.
(Picture A3)
A3
• Tap Skip to set-up or scroll to review features. (Picture A4)
A4
16 Pairing The Thermometer To Your Mobile Device
• Follow “Step 1”. Make sure that your thermometer is switched on then press
Next. (Picture A5)
A5
• Follow “Step 2”. Pair the thermometer with your mobile device via Bluetooth.
(Picture A6)
A6
ENGLISH
Pairing The Thermometer To Your Mobile Device 17
• Searching for your device (Picture A7)
A7
• Found your device. Please press on “MBP69-XXX”. (Picture A8)
A8
18 Pairing The Thermometer To Your Mobile Device
• Pairing the thermometer with your smart device. (Picture A9)
A9
• You have now successfully paired the thermometer with your smart device.
Tap “Continue” (Picture A10)
A10
ENGLISH
Pairing The Thermometer To Your Mobile Device 19
• User guide screen. (Picture A11)
A11
• You can now start using the thermometer. (Picture A12)
A12
Note: Your personal health data can only be transmitted when the app is on.
The thermometer switches o automatically after 60 seconds of non-use.
20 Overview Of Hubble App
6. OVERVIEW OF HUBBLE APP
Overview of the Hubble App
Total of 4 profiles To create and add the profile
Online Indicates that the
thermometer is connected to
the smartphone.
Oine Indicates that the
thermometer is not
connected to the
smartphone.
Number of readings Indicates the numbers of
temperature readings taken
Schedule Manager Calendar to manage doctor
appointments, reminders and
prescriptions.
Reading Log Can view saved readings:
• As Numbers
• As Graphics
Celsius (°C) and
Fahrenheit (°F)
Celsius (°C) and Fahrenheit
(°F) switchable
ENGLISH
Temperature Led Indication 21
7. TEMPERATURE LED INDICATION
Two colors are used to provide LED indications:
• Green LED: 34.0°C (93.2°F) to 37.9°C (100.3°F) = Normal temperature
• Red LED: 38.0°C (100.4°F) to 42.9°C (109.3°F) = High temperature
22 Temperature Taking Hints
8. TEMPERATURE TAKING HINTS
1. A temperature measurement taken from the right ear may dier from
a measurement taken from the left ear. Therefore, please take the
temperature in the same ear.
2. External factors may influence ear temperature. Specific external factors
include:
• Lying on one ear
• Having one’s ears covered
• Exposure to a very hot or very cold location.
• Recent swimming or bathing. In these cases, remove individual from the
above situation or environment and have them remain in a normal room
temperature environment for 30 minutes before taking a temperature.
3. For people wearing a hearing aid device or ear plugs, remove the device
and wait 30 minutes before taking a temperature.
4. Take a temperature in the untreated ear if ear drops or other ear
medications have been placed in the ear canal.
5. In “object measurement mode”, the current surface temperature of the
object is displayed. This may be dierent from its internal temperature,
especially if its surface is exposed to direct sunlight or a draft.
6. Temperatures measured using dierent thermometers should never be
compared to each other.
Tell your doctor what type of thermometer you used to take your
temperature and on which part of the body.
Note: Holding the thermometer for too long in the hand before taking a
measurement may cause the device to warm up. This means the measurement
could be incorrect.
ENGLISH
How To Measure Ear Temperature 23
9. HOW TO MEASURE EAR TEMPERATURE
1. Remove the protective cap prior to use. Make sure the probe is clean
before measuring. Place the thermometer in your hand with your thumb or
forefinger on the [ ] button.
• Do not press the button yet.
2. Insert the probe very gently and slowly into the ear canal.
• Hold the thermometer such that the probe is oriented straight in the
direction of the eardrum.
• It is important to point the thermometer’s probe window toward the
eardrum properly inside the ear.
• Hold the outer ear and gently pull it toward the rear of the head to
straighten the ear canal.
• Always insert the thermometer into the same ear in the same direction
and at the same depth.
24 How To Measure Ear Temperature
3. Press the [ ] button to start measuring until you hear two ‘DIDI’ beeps
(approx. 1 second). The measurement is complete.
4. Remove the thermometer from the ear canal. The LCD displays the
measured temperature. A new measurement only can be taken 6 seconds
after the previous temperature measurement or until the green/red LED
turns o.
5. If the “cleaning” symbol is flashing on the LED screen, please clean the
infra-red sensor. Press any button to stop flashing.
6. Press [ ] button for 2 seconds to mute the device.
ENGLISH
How To Measure Object (liquid) Temperature 25
10. HOW TO MEASURE OBJECT (LIQUID)
TEMPERATURE
Changing the measurement mode
1. Place the thermometer in your hand with your finger on the [ ] button.
Press the [ ] button, then the thermometer enters the object/liquid
temperature measuring mode.
Note: Do not use this mode to measure body temperature.
2. Hold the thermometer and ensure the probe is approximately 0.5cm
(1/4inches) from the liquid or surface whose temperature you want to
measure. Press the [ ] button to start.
3. Remove the thermometer from the object. The LCD screen displays the
temperature. You can press the [ ] buttons to return to standby mode.
The thermometer will automatically return to standby mode after 1 minute if no
button is pressed.
26 Check The Memory
11. CHECK THE MEMORY
There is a total of 4 users; each user can store up to 50 sets of memory data for
recording ear temperature measurements.
The current measurement is always stored in the last storage space. When all
storage spaces have been occupied, the earliest measurement is always deleted
from the memory.
Press the [ ] button to check the memory data. The LCD screen displays
memory number and measured temperature. Press the [ ] button
repeatedly to go to the desired memory number.
Press and hold the [ ] button to quickly scroll through the memory
numbers.
Press the [ ] button to return to standby mode.
11.1 SELECTING THE USER PROFILE (4 PROFILES)
Press and hold [ ] for 2 seconds to select the desired user profile. Please
repeat the procedure until you have selected the desired user.
ENGLISH
Celsius/fahrenheit Option 27
12. CELSIUS/FAHRENHEIT OPTION
In standby mode, you can switch between Celsius (°C) and Fahrenheit (°F) by
pressing and holding [ ] and the [ ] button until you hear one or two
“beep” sounds.
28 Replacing The Battery
13. REPLACING THE BATTERY
When the low battery indicator “ ” appears on the
LCD screen, or if the thermometer fails to operate, you
should insert a new battery as soon as possible. The
thermometer comes with two batteries (2×AAA).
Remove the battery cover, remove the batteries, then
insert new AAA batteries into the battery compartment.
Be sure to properly install the batteries, in accordance
with the positive and negative polarity symbols marked
in the battery compartment.
Slide the battery cover back in until it snaps in place.
Caution:
To protect the environment, dispose of exhausted
batteries in accordance with current federal, state and
local regulations.
Keep batteries out of the reach of children.
Remove the batteries when the unit is not in use for an extended period.
Caution:
This thermometer has been thoroughly tested and inspected to assure proper
performance and operation!
ENGLISH
Disposal Of The Device (environment) 29
14. DISPOSAL OF THE DEVICE
(ENVIRONMENT)
At the end of the product life cycle, you should not dispose of
this product with normal household waste. Take this product to
a collection point for the recycling of electrical and electronic
equipment. The symbol on the product, user’s guide and/or box
indicates this obligation.
By taking end-of-life products to a recycling point, you are ensuring that some
of the product materials can be re-used. By reusing some parts or raw materials
from used products, you make an important contribution to the protection of
the environment.
Exhausted batteries do not belong with household waste. Dispose of batteries
in accordance with the current federal, state and local regulations. As a
consumer, you are legally obligated to return used batteries.
NOTES:
1. In environments where there is a high frequency of electrostatic discharge,
the unit may malfunction and the user may have to reset it.
2. Dispose of used batteries with care; please consult retailer for details.
Please contact your local authorities should you require additional information
on the collection points in your area.
30 General Information
15. GENERAL INFORMATION
If your product is not working properly....
1. Read this User’s Guide.
2. Visit our website: www.motorolastore.com
3. Contact Customer Service at
US and Canada 1-888-331-3383
E-mail: support@motorolastore.com
Consumer Products and Accessories Limited Warranty
(“Warranty”)
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International Ltd (“BINATONE”).
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product (“Product”) or certified accessory (“Accessory”) sold
for use with this product is manufactured to be free from defects in materials
and workmanship under normal consumer usage for the period outlined below.
This Warranty is your exclusive warranty and is not transferable.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not
transferable.
What will BINATONE do?
BINATONE or its authorized distributor, at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that does not conform to this Warranty. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
ENGLISH
General Information 31
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA
OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.
Products Covered Length of Coverage
Consumer Products One (1) year from the date of the products, original
purchase by the first consumer purchaser of the
product.
Consumer Accessories Ninety (90) days from the date of the Accessories,
original purchase by the first consumer purchaser
of the product.
Consumer Products and
Accessories that are
Repaired or Replaced
The balance of the original warranty or for Ninety
(90) days from the date returned to the consumer,
whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this Warranty.
32 General Information
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage
(cracks, scratches, etc.) to the surface of the product resulting from misuse; (b)
contact with liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or Accessories
for commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or modification
in any way by someone other than MOTOROLA, BINATONE or its authorized
service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) non-
conforming or non-Motorola branded housings, or parts, are excluded from
coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information ?
To obtain service or information, please call: 1-888-331-3383
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller
of the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
ENGLISH
General Information 33
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent employee or sta
of BINATONE, that may have been made in connection with the said purchase.
34 Description Of The Wireless Functions And Technology
16. DESCRIPTION OF THE WIRELESS
FUNCTIONS AND TECHNOLOGY
RF Frequency 2.4GHZ-2.48GHZ
Channel Bandwidth 2 MHz (-20 dB)
Operation Voltage DC3.7V
Types of Spread Spectrum FHSS
Modulation Type GFSK
Number of Channel 40
Chanel Spacing 2 MHz
ChannelFrequency 0-39 Channel 2.402-2.480GHZ
Dwell Time (if FHSS) 400 ms
Hopping Rate (if FHSS) 1600 HZ
Antenna Gain 0 dBi
Bluetooth Version V1.0
Maximum Output Powers 0 dBm
1. BLE4.1 devices operate in the unlicensed 2.4 GHz ISM (Industrial
Scientific Medical) band. BLE4.1 wireless technology has 40 channels (3
broadcasting channels, 37 data channels), each channel spacing 2MHz,
over the entire operating frequency range: 2.402-2.480GHZ. A frequency
hopping transceiver is used to combat interference and fading. The
modulation method is GFSK, the output power is 0 dBm, and the maximum
transmission range is 10 m.
2. The BW-TSX device uses BLE4.1 to establish the connection, with our
device acting as a peripheral. The device will passively respond to the app’s
connection request and establish a connection to the app. Once a BW-TSX
device has connected to the app, the device will no longer be connected
ENGLISH
Description Of The Wireless Functions And Technology 35
to other wireless devices or controllers. Once the app connects to the
peripheral device, the app will transmit the appropriate command, and once
the BW-TSX device confirms that this command is correct, it will open the
control panel, enabling the user to control the BW-TSX device. Otherwise,
the app can’t control the BW-TSX device. Make sure that the device is
connected and controlled by our app.
3. To ensure wireless data transmission reliability, the Bluetooth Low Energy
4.1 protocol employs safety measures regarding radio frequency, baseband
protocol and link management protocol. The AES-128 CCM algorithm
ensures the security of the data.
4. This device emits very low levels in the radio frequency (RF) interval and
is therefore not likely to cause any interference with nearby electronic
equipment (radios, computers, telephones, etc.)
5. The BW-TSX device is designed to withstand foreseeable disturbances
originating from electrostatic discharges, mains supply magnetic fields or
radio frequency transmitters.
6. Despite this, it is not possible to guarantee that the device will not be
aected by strong RF (radio frequency) fields emitted by other sources.
7. The BW-TSX device is designed to be used in typical household
environments approved in accordance with EMC safety standard
IEC60601-1-2.
36 Care And Cleaning
17. CARE AND CLEANING
To ensure accurate measurements, it is very important
to keep the infra-red sensor clean and free of scratches.
Fingerprints and dirt will aect the accuracy of the
thermometer. In order to get an accurate measurement,
please clean the infra-red sensor. Gently wipe its surface
with a cotton swab slightly moistened with alcohol and
immediately wipe dry with a clean cotton swab.
Use a soft dry cloth to clean the body of the
thermometer. Never clean the thermometer using an
abrasive cleanser, thinner or benzene, nor immerse the
thermometer in water or other liquids. After cleaning,
place the thermometer in its protective case. Store it in a
clean, dry place at room temperature. Never expose the
thermometer to extreme temperatures, humidity, direct
sunlight or shock.
17.1 CALIBRATION
The thermometer is initially calibrated during
manufacturing, before ex-factory. If the thermometer
is used in accordance with the instructions, periodic
recalibration is not required. Should you question the
accuracy of measurements at any time, contact the
retailer immediately.
Do not attempt to modify or reassemble the
thermometer.
KEEP INFRARED
SENSOR CLEAN
GOOD
NO GOOD
ENGLISH
Troubleshooting 37
18. TROUBLESHOOTING
Corrective Measures
No response / Automatic
reset after insulator is
pulled out
Are the batteries
drained?
Are the batteries
installed according to
the wrong polarity?
Change for a new
battery or remove
battery and reinsert
correctly
The measured
temperature is lower
than 34.0°C/93.2°F or
higher than
42.9°C/109.3°F. Please
check the operation
method
Follow user manual for
proper measurement
Hardware problem Contact Motorola
customer service or your
local store
Operating temperature is
out of the range
Use the thermometer in
the prescribed range of
operating conditions
The sensor temperature
has not been stabilized
Wait about 10 seconds
and take a measurement
again
Inaccurate measurement
or where there is any
doubt regarding the
measured reading
Please check whether
the infra-red sensor is
clean
Clean the infra-red
sensor with a cotton
swab in accordance with
the user manual
Please check if the
proper measurement
method was used
Ensure that you have
read the manual and
know how to use the
thermometer properly
38 Troubleshooting
Corrective Measures
Inaccurate measurement
or where there is any
doubt regarding the
measured reading
Please check if you
have allowed the
thermometer and patient
to stabilize in the room
for at least 30 minutes
Please keep the
thermometer and patient
in the measuring room
at least 30 minutes prior
to use
Are you using the
thermometer indoors?
Please ensure that
you take temperature
indoors
Please check if you have
held the thermometer
in your hand for too
long, thus aecting its
accuracy
Put the thermometer
on a table in the room
where the measurement
is being taken and let
it cool down before
using it
Please check if the LCD
screen is displaying the
low battery symbol
Replace the battery
The app can’t connect to
the BW-TSX device
The Bluetooth
connection failed
Restart the BW-TSX and
the app
The app can’t control the
BW-TSX device, but the
app is connected to it
Bluetooth
communications failed
Restart the app, and
then re-connect the
device
ENGLISH
Normalized Symbols 39
19. NORMALIZED SYMBOLS
Type BF applied part (the applied part is the probe tip)
Caution
Refer to the Instruction Manual.
IP22
The first number (2): Protection against solid foreign objects of
12.5 mm Ф and greater. The second number: Protection against
vertically falling water drops when enclosure is tilted up to 15°.
Vertically falling drops shall have no harmful eects when the
enclosure is tilted at any angle up to 15°, on either side of the
vertical.
SN
Indicate the manufacturing date and serial number.
ȭ
ȭ
Transportation and storage temperature: from -20°C to 55°C
%
Transportation and storage humidity limits: from 15% to 90%
N6G
N6G
Transportation and storage atmospheric pressure limits: from
700hPa to 1060hPa
40 Important Information Regarding Electromagnetic Compatibility(emc)
20. IMPORTANT INFORMATION
REGARDING ELECTROMAGNETIC
COMPATIBILITY(EMC)
With the increased number of electronic devices such as PC’s and mobile
(cellular) telephones, medical devices in use may be susceptible to
electromagnetic interference from other devices. Electromagnetic interference
may result in incorrect operation of the medical device and create a potentially
unsafe situation.
Medical devices should also not interfere with other devices.
In order to regulate the requirements for EMC (Electro Magnetic
Compatibility) with the aim to prevent unsafe product situations, the
EN60601-1-2 standard has been implemented. This standard defines the levels
of immunity to electromagnetic interferences as well as maximum levels of
electromagnetic emissions for medical devices. Medical devices manufactured
by Shenzhen Dongdixin Technology Co., Ltd. conform to this EN60601-1-
2:2007 standard for both immunity and emissions.
Nevertheless, special precautions need to be observed:
The use of accessories and cables other than those specified by manufacturer,
with the exception of cables sold by manufacturer as replacement parts for
internal components, may result in increased emission or decreased immunity
of the device.
• The medical devices should not be used adjacent to or stacked with other
equipment. In case adjacent or stacked use is necessary, the medical device
should be observed to verify normal operation in the configuration in which
it will be used.
• Refer to further guidance below regarding the EMC environment in which
the device should be used.
ENGLISH
Important Information Regarding Electromagnetic Compatibility(emc) 41
Guidance and Manufacturer’s Declaration
– Electromagnetic Emissions
The thermometer is intended for use in the eIectromagnetic environment
specified below. The customer or user of this thermometer should ensure that
it is used in such an environment.
Emissions Test Compliance Electromagnetic Environment -
Guidance
RF emissions CISPR
11
Group 1 The thermometer only uses RF
energy for its internal operation.
Therefore, its RF emissions are
very low and are not likely to
cause any interference in nearby
electronic equipment.
RF emissions CISPR
11
Class B The thermometer is suitable
for use in all establishments,
including domestic
establishments and those
directly connected to the public
low-voltage power supply
network that supplies buildings
used for domestic purposes.
Harmonic emissions
IEC 61000-3-2
Not applicable
Voltage fluctuations/
flicker emissions
IEC61000-3-3
Not applicable
42 Important Information Regarding Electromagnetic Compatibility(emc)
Guidance and Manufacturer’s Declaration
– Electromagnetic Immunity
The thermometer is intended for use in the electromagnetic environment
specified below. The customer or user of these thermometers should ensure
that it is used in such an environment.
Immunity Test IEC 60601 Test
Level
Compliance
Level
Electromagnetic
Environment – Guidance
Electrostatic
discharge
(ESD) IEC
61000-4-2
±6 kV contact
±8 kV air
±6 kV contact
±8 kV air
Floors should be made
of wood, concrete or
ceramic tile. If floors are
covered with synthetic
materials, the relative
humidity should be at
least 30 %.
Electrical fast
transient/burst
IEC 61000-4-4
Not applicable Not applicable Not applicable
Surge IEC
61000-4-5
Not applicable Not applicable Not applicable
Voltage
dips, short
interruptions
and voltage
variations of
power supply
IEC 61000-4-11
Not applicable Not applicable Not applicable
Power
frequency
(50/60 Hz),
magnetic field
IEC 61000-4-8
3 A/m 3 A/m Power frequency
magnetic fields should
be at levels characteristic
of a typical location in
a typical commercial or
hospital environment.
ENGLISH
Important Information Regarding Electromagnetic Compatibility(emc) 43
Guidance and Manufacturer’s Declaration
– Electromagnetic Immunity
The thermometer is intended for use in the electromagnetic environment
specified below. The customer or user of this thermometer should ensure that
it is used in such an environment.
Immunity Test IEC 60601
Test Level
Compliance
Level
Electromagnetic Environment
– Guidance
Conducted
RF IEC
61000-4-6
Radiated RF
IEC 61000-4-3
Not
applicable
3 V/m
80 MHz to
2.5 GHz
3 V/m When used near any part of
the thermometer (including
cables), portable and mobile
RF communications equipment
should not be used any closer
than the recommended
separation distance calculated
based on the equation
appropriate to the frequency of
the transmitter.
Recommended separation
distance
d = 1.2 √P
d = 1.2 √P 80 MHz to 800 MHz
d = 2.3 √P 800 MHz to 2.5 GHz
where “P” is the maximum
output power rating of the
transmitter in watts (W)
according to the transmitter
manufacturer and “d” is the
recommended separation
distance in meters (m). Field
strengths from fixed RF
transmitters as determined by
an electromagnetic site survey
44 Important Information Regarding Electromagnetic Compatibility(emc)
should be less than the
compliance level in each
frequency range.
Interference may occur in the
vicinity of equipment
marked with the
following symbol:
Note 1: At 80 MHz and 800 MHz, the higher frequency range applies.
Note 2: These guidelines may not be applicable in all situations.
Electromagnetic propagation is aected by absorption and reflection from
structures, objects and people.
a) Field strengths from fixed transmitters, such as base stations for radio
(cellular/ cordless) telephones and land mobile radio, AM and FM radio
broadcast and TV broadcast cannot be accurately predicted theoretically.
To assess the electromagnetic environment due to fixed RF transmitters, an
electromagnetic site survey should be considered.
If the measured field strength in the location in which the thermometer
is to be used exceeds the above applicable RF compliance level, the
thermometer should be observed to verify normal operation. If abnormal
performance is observed, additional measures may be necessary, such as
reorienting or relocating the thermometer.
b) Over the frequency range of 150 kHz to 80MHz, field strengths should be
less than 3 V/m.
ENGLISH
Important Information Regarding Electromagnetic Compatibility(emc) 45
Recommended Separation Distance Between Portable and Mobile
RF Communications Equipment and the Thermometer
The thermometer is intended for use in an electromagnetic environment in
which radiated RF disturbances are controlled. The customers or users of this
thermometer can help prevent electromagnetic interference by maintaining
a minimum distance between portable and mobile RF communications
equipment (transmitters) and the thermometer as recommended below,
according to the maximum output power of the communications equipment.
Output Power of
Transmitter in Watts
Separation Distance Based on the Frequency of the
Transmitter, in Meters
150 kHz to
80MHZ
d = 1.2 √P
80 MHz to
800MHZ
d = 1.2 √P
800 MHz to 2.5
GHz
d = 2.3 √P
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
11.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
For transmitters rated at a maximum output power not listed above, the
recommended separation distance “d” in meters (m) can be estimated using
the equation applicable to the frequency of the transmitter, where “P” is the
maximum output power rating of the transmitter in watts (W) according to
the transmitter manufacturer.
Note: At 80 MHz and 800 MHz, the separation distance for the higher
frequency range applies
Note: These guidelines may not be applicable in all situations. Electromagnetic
propagation is aected by absorption and reflection from structures, objects
and people.
46 Fcc And Ic Regulations (fcc Part 15)
21. FCC and IC regulations (FCC Part 15)
Warning: Changes or modifications to this equipment not expressly approved
by the party responsible for compliance could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Industry Canada. This device complies with the Industry Canada license-exempt
RSS standard(s):
ENGLISH
Fcc And Ic Regulations (fcc Part 15) 47
Operation is subject to the following Two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
48 Specifications
22. SPECIFICATIONS
Power supply: DC 3V (2 x AAA battery)
Ear measurement range: 34.0°C to 42.9°C (93.2°F to 109.3°F)
Ear measurement accuracy: ±0.2°C(±0.4°F)
Object measurement range: -22°C to 80.0°C (-7.6°F to 176.0°F)
Object measurement accuracy: ±2.0°C (±4.0°F)
Measurement time: 1 second
Measurement interval: 1 second
Dimensions: 132.8(L)x37.3(W)x32.2(D)mm
Weight: About 50.5g (without battery)
Operating conditions: 10.0°C to 40.0°C (50.0°F to 104.0°F)
with a relative humidity of 15% to 85%
Atmospheric pressure: 700 hPa to
1060 hPa
Storage and transportation
conditions:
-20°C to 55°C (-4°F to 131°F) with
a relative humidity of 15% to 90%
Atmospheric pressure: 700 hPa to
1060 hPa
Maximum separation distance: 10m (In the open environment)
Battery service life: With a new battery (carbon), approx.
6 months based on a usage frequency
of 5 times/day
Manufactured, distributed, or sold by Binatone Electronics
International LTD., ocial licensee for this product. MOTOROLA
and the Stylized M Logo are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. and are used under license.
Apple logo is a trademark of Apple Inc., registered in the U.S. and
other countries. App Store is a service mark of Apple Inc. Google
Play and Android are trademarks of Google Inc. All other trademarks
are the property of their respective owners. ©2017Motorola
Mobility LLC. All rights reserved.
US_EN Version 1.0
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