Bioscrypt 4GSTNP Fingerprint Access Control Accessory: V-Station 4G User Manual

Bioscrypt, Inc. Fingerprint Access Control Accessory: V-Station 4G

User Manual

Installation Guide Bioscrypt® V-Station™ 4G Bioscrypt® V-Flex™ 4G Document Version 1.0
Copyright Information Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. ii © 2009, L-1 Identity Solutions, Inc. All rights reserved. This product and related documentation are protected by copyright and distributed under licenses restricting their use, copying, distribution, and de-compilation. No part of this product or related documentation may be reproduced in any form by any means without written permission from L-1 Identity Solutions and its licensors, if any. Redistributions of source code must retain the above copyright notice, this list of conditions and the fol-lowing disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Neither the name of the BioAPI® Consortium nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. TRADEMARKS The trademarks identified herein are the trademarks or registered trademarks of L-1 Identity Solutions, Inc. All other brands and products referenced herein are acknowledged to be trademarks or registered trademarks of their respective holders or manufacturers. THE PRODUCT AND PUBLICATION ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ER-RORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE PUBLICATION. L-1 IDENTITY SO-LUTIONS, INC MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS PUBLICATION AT ANY TIME. IMPORTANT—Please refer to the L-1 Identity Solutions End User License Agreement document and read it carefully before using any L-1 Identity Solutions software on your computer. This document con-tains important information about your legal rights. COPYRIGHT INFORMATION
Notices Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. A-1 Notices The Veri-Series 4G line of products have been tested for compliance with all applicable international standards. The resulting approvals are listed below, and are additionally printed on the labelling located on the rear panel of the product. V- Flex 4G FCC, CE V- Station 4G FCC, CE FCC Information to Users This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. This Class B digital apparatus complies with Canadian ICES-003. Applicable only to V-Station 4G series product: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements, it must be installed and operated in accordance with provided instructions. The unit requires minimum 20cm (8inch) spacing between the unit and all person’s body (excluding hands and feet) during wireless modes of operation. CE Information to Users All Veri-Series 4G devices have the CE mark, for compliance with CISPR22/EN55022 requirements. For European Union (EU) countries, V-Flex 4G and V- Station 4G are compliant with CE under the R&TTE Directive, related to the radio transceivers that are part of their design. Warning to Users Caution: Changes or modifications not expressly approved by Bioscrypt Inc. could void the user’s authority to operate the equipment.
Table of Contents Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. Table of Contents 1. Introduction ........................................................................................................................................ 1-2 1.1. Symbols Used in this Guide ............................................................................................... 1-2 1.2. Product Overview ............................................................................................................... 1-3 1.2.1. V-Station 4G ...................................................................................................... 1-3 1.2.2. V-Flex 4G ........................................................................................................... 1-4 1.3. Sensors .............................................................................................................................. 1-5 1.3.1. UPEK TCS1 ....................................................................................................... 1-5 1.3.2. UPEK TCS2 ....................................................................................................... 1-5 1.3.3. Secugen Optical ................................................................................................. 1-5 1.4. Device Dimensions ............................................................................................................ 1-6 1.4.1. V-Station 4G ...................................................................................................... 1-6 1.4.2. V-Flex 4G ........................................................................................................... 1-7 1.5. Safety Precautions ............................................................................................................. 1-8 1.5.1. Grounding .......................................................................................................... 1-8 1.5.2. Electro-Static Discharge .................................................................................... 1-8 1.5.3. Device Handling Guidelines ............................................................................... 1-8 2. Planning the Installation ..................................................................................................................... 2-2 2.1. Recommended Steps for a Successful Installation ........................................................... 2-3 2.2. Requirements ..................................................................................................................... 2-4 2.2.1. Hardware Requirements .................................................................................... 2-4 2.2.2. Computer Requirements .................................................................................... 2-4 2.2.2.1. SecureAdmin Server Requirements .................................................... 2-4 2.2.2.2. SecureAdmin Client Requirements ..................................................... 2-4 2.2.2.3. Microsoft .Net 3.5 Requirements ......................................................... 2-4 2.2.2.4. Supported Operating Systems ............................................................ 2-5 2.2.2.5. SQL Server 2005 Express Edition........................................................ 2-5 2.2.2.6. Oracle 10G Express ............................................................................ 2-5 2.2.3. Network Requirements ...................................................................................... 2-5 2.2.4. Software Requirements ..................................................................................... 2-5 2.3. Unpack Equipment ............................................................................................................. 2-6 2.3.1. Parts List ............................................................................................................ 2-6 2.4. Choosing the Install Location ............................................................................................. 2-7 2.5. Plan Device Network .......................................................................................................... 2-8 2.6. Choose Network Type ....................................................................................................... 2-9 2.6.1. RS-232 ............................................................................................................... 2-9 2.6.2. RS-485 ............................................................................................................... 2-9 iii
Table of Contents Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2.6.2.1. RS-485 Cable Specification ............................................................. 2-10 2.6.2.2. RS-485 Cable Lengths ..................................................................... 2-10 2.6.2.3. RS-485 Network Topology ............................................................... 2-10 2.6.3. Ethernet ........................................................................................................... 2-11 2.6.4. Wireless Network Design Considerations ....................................................... 2-11 2.7. Choose Power Source .................................................................................................... 2-12 3. Install Software ................................................................................................................................... 3-2 3.1. SecureAdmin Server .......................................................................................................... 3-2 3.1.1. Repairing an Installation of SecureAdmin Server .............................................. 3-7 3.1.2. Uninstalling SecureAdmin Server ...................................................................... 3-7 3.1.3. Upgrading an Installation of SecureAdmin Server ............................................. 3-7 3.2. SecureAdmin Client ........................................................................................................... 3-8 3.2.1. Modifying an Installation of SecureAdmin Client ............................................ 3-12 3.2.2. Repairing an Installation of SecureAdmin Client ............................................ 3-12 3.2.3. Uninstalling SecureAdmin Client .................................................................... 3-12 3.2.4. Upgrading an Installation of SecureAdmin Client ........................................... 3-13 4. Install Hardware ................................................................................................................................. 4-2 4.1. Wall Mounting Schemes .................................................................................................... 4-2 4.2. Installing a Mounting Plate ................................................................................................. 4-2 4.3. Installation Hardware ......................................................................................................... 4-5 4.4. Attach Device to Mounting Plate ........................................................................................ 4-5 4.5. Connect Device to Earth Ground ....................................................................................... 4-6 4.6. Connect Device to Power Source ...................................................................................... 4-7 4.7. Connect Device to Network ............................................................................................... 4-9 4.7.1. Ethernet Network Connections .......................................................................... 4-9 4.7.2. RS-232/RS-485 Network Connections .............................................................. 4-9 4.7.3. Wireless Network Connections ....................................................................... 4-11 4.8. Connect Device to Door .................................................................................................. 4-12 4.9. Aux Port .......................................................................................................................... 4-14 4.10. Install Ferrite Core ........................................................................................................ 4-15 5. System Start-up Procedures .............................................................................................................. 5-2 5.1. System Start-up Overview ................................................................................................. 5-2 5.2. Device Configuration Check .............................................................................................. 5-2 5.3. RS-232 to RS-485 Converter Ground Fault Check ........................................................... 5-3 5.4. Device Ground Fault Check................................................................................................ 5-3 6. Configure Device................................................................................................................................. 6-2 6.1. Register Device................................................................................................................... 6-2 iv
Table of Contents Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 7. Maintenance and Cleaning ................................................................................................................. 7-2 7.1. Field Maintenance............................................................................................................... 7-2 7.1.1. Disarming the Tamper Protection ...................................................................... 7-2 7.1.2. Replacing the Sensor ......................................................................................... 7-3 7.1.2.1. V-Flex 4G ............................................................................................ 7-3 7.1.2.2. V-Station 4G ........................................................................................ 7-5 7.1.3. Calibrating the Sensor ....................................................................................... 7-7 7.2. Cleaning ............................................................................................................................. 7-9 8. Troubleshooting .................................................................................................................................. 8-2 8.1. Installation Error Messages ................................................................................................ 8-2 8.1.1. Error 1303 - Insufficient Privileges ..................................................................... 8-2 8.1.2. Error 27552 - Error Creating Database .............................................................. 8-3 8.1.3. Invalid Password ................................................................................................ 8-4 8.1.4. Error 27502 - User Not Associated with Trusted SQL Server ........................... 8-5 8.1.5. Error 27502 - SQL Server Does Not Exist ......................................................... 8-6 8.1.6. Insufficient System Memory ............................................................................... 8-7 8.1.7. Out of Disk Space .............................................................................................. 8-8 9. Company Contacts.............................................................................................................................. 9-1 9.1. Registering your Product .................................................................................................... 9-1 v
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List of Tables Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. ix List of Tables Table 2-1: Communications Network Comparison ................................................................................ 2-9 Table 2-2: Category 5 Cable Characteristics ...................................................................................... 2-10 Table 2-3: V-Station 4G and V-Flex 4G Power Requirements ........................................................... 2-12 Table 4-1: PoE Pin Assignments ........................................................................................................... 4-9
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List of Acronyms Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. xi List of Acronyms These acronyms and abbreviations are used in this document: A Ampere ABS Acrylonitrile Butadiene Styrene AC Alternating Current AUX Auxiliary AWG American Wire Gauge CAT-5 Category 5 CD Compact Disc CISPR Comité Internationale Spécial des Perturbations Radioelectrotechnique COM Common DC Direct Current DPI Dots per Inch ESD Electro-Static Discharge FCC Federal Communications Commission FPF Finger Placement Feedback GB Gigabyte GND Ground Hz Hertz I/O Input/Output ID Inner Diameter kV Kilovolt LCD Liquid Crystal Display LED Light Emitting Diode MAC Media Access Control mA Milliamp MB Megabyte N.C. Normally Closed N.O. Normally Open NEG Negative OD Outer Diameter PC Personal Computer PDF Portable Document Format pF Picofarad POS Positive PoE Power Over Ethernet QVGA Quarter Video Graphics Array RAM Random Access Memory RoHS Restriction of Hazardous Substances TFT Thin Film Transistor UPS Uninterruptible Power Supply USB Universal Serial Bus VAC Volts Alternating Current VDC Volts Direct Current W Watt
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Glossary Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. xiii Glossary Administrator - A user who is authorized to manage the settings and user information of a fingerprint reader. Administrators can enroll or delete users and change device settings. Single Door Access Control - The capability of controlling/monitoring all functions related to a single entry/exit point.
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Introduction Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 1-1 This chapter provides an introduction to the V-Station 4G and V-Flex 4G devices, their specifications and features, and safety guidelines that should be observed when using or handling the devices. Chapter Index 1. Introduction ........................................................................................................................................ 1-2 1.1. Symbols Used in this Guide ............................................................................................... 1-2 1.2. Product Overview ............................................................................................................... 1-3 1.2.1. V-Station 4G ...................................................................................................... 1-3 1.2.2. V-Flex 4G ........................................................................................................... 1-4 1.3. Sensors .............................................................................................................................. 1-5 1.3.1. UPEK TCS1 ....................................................................................................... 1-5 1.3.1. UPEK TCS2 ....................................................................................................... 1-5 1.3.1. Secugen Optical ................................................................................................. 1-5 1.4. Device Dimensions ............................................................................................................ 1-6 1.4.1. V-Station 4G ...................................................................................................... 1-6 1.4.2. V-Flex 4G ........................................................................................................... 1-7 1.5. Safety Precautions ............................................................................................................. 1-8 1.5.1. Grounding .......................................................................................................... 1-8 1.5.2. Electro-Static Discharge .................................................................................... 1-8 1.5.3. Device Handling Guidelines ............................................................................... 1-8 CHAPTER 1 - INTRODUCTION Chapter Overview
Introduction Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 1-2 1. INTRODUCTION This manual provides step-by-step procedures for installing a Bioscrypt V-Station 4G or V-Flex 4G de-vice. It covers the entire process of physically installing the device, making the necessary power, ground, and network connections, and registering the device in SecureAdmin. Instructions for field re-pairs and cleaning are also provided. The symbols shown below are used throughout this manual. They denote special issues the user might encounter. Their definitions are given below. This symbol denotes a situation needing additional advice to avoid incorrect usage. NOTICE This symbol denotes a warning condition that may cause severe injury or major damage to property. WARNING This symbol denotes a cautionary condition that may cause injury or minor damage to property. CAUTION This symbol denotes a danger condition that may cause death or excessive damage to property. DANGER 1.1. SYMBOLS USED IN THIS GUIDE
Introduction Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 1-3 Figure 1-1: V-Station 4G Device 1.2. PRODUCT OVERVIEW 1.2.1. V-STATION 4G Finger Scan Sensor Tricolor Pass/Fail Indicator LEDs (Amber/Off/Green/Red) Ridge-Lock™ 2.5” backlit TFT LCD (QVGA, 16 million color) Illuminated Keypad Housing USB Port Optional Internal Smart Card or Proximity Reader Power Indicator LED Navigation Keypad Function Keys
Introduction Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 1-4 Figure 1-2: V-Flex 4G Device 1.2.2. V-FLEX 4G Finger Scan Sensor Tricolor Pass/Fail Indicator LEDs (Amber/Off/Green/Red) Ridge-Lock™ Housing Optional Internal Smart Card or Proximity Reader Power Indicator LED USB Port
Introduction Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 1-5 The V-Station 4G and V-Flex 4G devices offer three types of sensor interfaces. Key Features: • Active Capacitive Fingerprint sensing • 256 x 360 Sensor Array 508 DPI • +/- 15kV Air ESD Resistance Key Features: • Active Capacitive Fingerprint sensing • 208 x 288 Sensor Array 508 DPI • +/- 15kV Air ESD Resistance Key Features: • Optical Fingerprint sensing • 258 x 336 Sensor Array 500 DPI • +/- 15kV Air ESD Resistance 1.3. SENSORS 1.3.1. UPEK TCS1 1.3.1. UPEK TCS2 1.3.1. SECUGEN OPTICAL Figure 1-3: UPEK TCS1 Sensor Figure 1-4: UPEK TCS2 Sensor Figure 1-5: Secugen Optical Sensor
Introduction Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 1-6 All dimensions in millimeters (mm). 1.4.1. V-STATION 4G 1.4. DEVICE DIMENSIONS Figure 1-6: V-Station 4G Dimensions 164.58 73.04 159.38
Introduction Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 1-7 All dimensions in millimeters (mm). 1.4.2. V-FLEX 4G Figure 1-7: V-Flex 4G Dimensions 89.14 98.00 158.67 67.50 70.53 30.00 30.00
Introduction Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 1-8 Below are safety precautions that should be observed when operating or installing a device. The device's ground connection must be properly connected to avoid damage by Electro-Static Discharge (ESD). The effects of ESD can degrade or destroy semiconductor junctions of an electronic device. Earth Ground (EGND) is a low-impedance path to earth for the purpose of discharging lightning, static, and radiated energy, and for maintaining the main service entrance at earth potential. Consult your local electrical codes for guidelines. Bioscrypt recommends that Administrators inform Users of these points during the enrollment process: • Always use the Ridge-Lock to position a finger before touching the sensor. • Always stand on the ESD-dissipative floor covering (if installed). • Do not touch other people or objects when touching the sensor. • Always maintain at least 12 inches of space around yourself when touching the sensor. • Do not allow articles of clothing to touch the sensor. Bioscrypt recommends that Installers always follow these points (in addition to the points listed above): • When installing or working on a unit, always use a grounding wrist-strap that is connected to a quality Earth ground. • Check the device's cabling for ground faults. • Ensure that the device's ground connection (located on the rear of the device) is connected to a quality Earth Ground. Do not install the device in locations where the device would be exposed to direct sunlight, high levels of relative humidity, particulate matter, or flammable vapors. Do not install the device near radiators or other heat sources. Do not allow magnetic objects to come within close proximity to the device. Strong magnetic fields might damage the device. Do not let liquids contact the device. Do not attempt to alter the device for any reason. Modifications will void the product guarantee. Do not attempt to disassemble the device in any way beyond what is necessary for sensor field replacement. Do not use the device for any purpose other than for what it was designed. 1.5.2. ELECTRO-STATIC DISCHARGE 1.5.1. GROUNDING 1.5.3. DEVICE HANDLING GUIDELINES 1.5. SAFETY PRECAUTIONS
Introduction Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 1-9 Do not plug any equipment into the USB port other than flash memory devices. Do not allow users to place or hang objects on the device, such as coffee cups or purses. Do clean the device regularly to remove dust, grime, and fingerprint residue. Do instruct users how to present a fingerprint correctly.
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Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-1 Chapter 2 - Planning the Installation This chapter details how to plan a successful installation, recommended steps, and explains the hardware and software components of typical setup scenarios. Chapter Index 2. Planning the Installation ..................................................................................................................... 2-2 2.1. Recommended Steps for a Successful Installation ........................................................... 2-3 2.2. Requirements ..................................................................................................................... 2-4 2.2.1. Hardware Requirements .................................................................................... 2-4 2.2.2. Computer Requirements .................................................................................... 2-4 2.2.2.1. SecureAdmin Server Requirements .................................................... 2-4 2.2.2.2. SecureAdmin Client Requirements ..................................................... 2-4 2.2.2.3. Microsoft .Net 3.5 Requirements ......................................................... 2-4 2.2.2.4. Supported Operating Systems ............................................................ 2-5 2.2.2.5. SQL Server 2005 Express Edition........................................................ 2-5 2.2.2.6. Oracle 10G Express ............................................................................ 2-5 2.2.3. Network Requirements ...................................................................................... 2-5 2.2.4. Software Requirements ..................................................................................... 2-5 2.3. Unpack Equipment ............................................................................................................. 2-6 2.3.1. Parts List ............................................................................................................ 2-6 2.4. Choosing the Install Location ............................................................................................. 2-7 2.5. Plan Device Network .......................................................................................................... 2-8 2.6. Choose Network Type ....................................................................................................... 2-9 2.6.1. RS-232 ............................................................................................................... 2-9 2.6.2. RS-485 ............................................................................................................... 2-9 2.6.2.1. RS-485 Cable Specification ............................................................. 2-10 2.6.2.2. RS-485 Cable Lengths ..................................................................... 2-10 2.6.2.3. RS-485 Network Topology ............................................................... 2-10 2.6.3. Ethernet ........................................................................................................... 2-11 2.6.4. Wireless Network Design Considerations ....................................................... 2-11 2.7. Choose Power Source .................................................................................................... 2-12 Chapter Overview
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-2 2. PLANNING THE INSTALLATION Planning the installation is the single most important aspect of a successful installation. In general, you need to consider the access controller, the door locks, the devices, and the need for a network. By the time you are ready to install the system, all of the details presented in the list below should be known. Take a moment to go through them now before starting your installation. During the planning phase, you should determine: • What type of authentication is required for your application? • How many doors need to be secured? • What type of device will be on each door? Doors already inside a secure area might not need the same type or level of security. • If multiple V-Series 4G devices require networking for template distribution/management, then a dedicated PC is recommended to administer the system, as well as an RS-485 to RS-232 converter, and cabling for serial communications or cabling for Ethernet. • Verify that the chosen access controller supports the Wiegand formats supported by V-Station 4G devices. • Identify all wiring by the signal levels it is to carry. Use separate cables and conduits for different signal groups to avoid cross talk. Plan to separate them by these groups: Power distribution: Wires carry power to devices, door strikes, etc. Data communication: RS-485, RS-232, USB, Wiegand, Ethernet, etc. Signal: Door contact, request-to-exit push button, alarm input, etc. • When planning device placement, determine the distance limitation of each signal type and use repeaters if necessary. • Determine the availability of a quality earth ground • V-Series 4G devices are intended for indoor use only. If you have any unresolved issues with the items on this list, contact L-1 EAS Technical Support for additional information before beginning any installation. V-Station 4G and V-Flex 4G devices should be installed by only a qualified technician. If you are not qualified to perform an installation task, call L-1 EAS Technical Support or contact a qualified installer. WARNING
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-3 Every installation is unique. Sometimes the issues are well defined and can be handled in a standard fashion; sometimes the issues are very specific and may not be immediately recogniz-able. L-1 EAS recommends following these steps for a successful installation: Plan the installation - Choose the type of hardware required, decide if a network is required, and decide on the location and number of required devices. Unpack all items - Unpack all items and check against the packing list. Install network hardware components - Install the cabling and components needed to run the system. Install software - Install the software needed to set up the devices. Preconfigure device - Connect the device to the USB cable, supply power to the device, and preconfigure the device. Mount devices - Mount the devices in their final locations Power distribution and device hook up - Connect the device wiring via the back panel. Power-up procedure - Check the power connections and start the system safely. Enroll users - Enroll users into the system (for user enrollment procedures). Chapters 3 through 7 in this document present more information on these steps. 2.1. RECOMENDED STEPS FOR A SUCCESSFUL INSTALLATION
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-4 2.2. REQUIREMENTS • PC workstation with: • 1 GHz Intel® Pentium® 4 processor or equivalent • 1 GB RAM (2 GB recommended) • CD-ROM drive • One available COM port or USB port • Ethernet card • Display: 1024 x 768 high color (minimum) • Regulated DC Power supply • Door controller • TCP/IP network environment • RS-232 to RS-485 converter with power supply (for advanced administrative features). 2.2.1. HARDWARE REQUIREMENTS • Deadbolt/door strike • Snubber diode required to protect regulated DC power supply from inductive kickback(1N4007 diode or equivalent recommended) • Separate power supply for the deadbolt/door strike based on supplier’s recommendations. • External relay (if required) • Earth ground • Networking cable 2.2.2. COMPUTER REQUIREMENTS 2.2.2.1. SECURE ADMIN SERVER REQUIREMENTS • Hard disk space: 10 MB 2.2.2.2. SECUREADMIN CLIENT REQUIREMENTS • Hard disk space: 25 MB 2.2.2.3. MICROSOFT .NET FRAMEWORK 3.5 REQUIREMENTS • Hard disk space: Up to 500 MB might be required
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-5 2.2.4. SOFTWARE REQUIREMENTS Both SecureAdmin Server and SecureAdmin Client require these software applications as prerequisites: .net Framework 3.5 Windows Installer 3.1 If these applications are not already installed, they will get installed during the setup process. SecureAdmin Server and SecureAdmin Client also require System Administrator access to install the application. SecureAdmin uses a self-signed certificate (x.509 certificate) with a file extension of .pfx. You have the option of installing your own certificate, which must be purchased from a recognized authority in advance. The SecureAdmin self-signed certificate is installed only with the SecureAdmin server component. No certificate is installed with the SecureAdmin client component, and during the client installation, you are asked to specify which type of certificate SecureAdmin server will be using (the self-signed certificate provided with the SecureAdmin server component installation or a signed certificate from another authority such as VeriSign. The V-Station 4G and V-Flex 4G devices function on 100 baseT networks. 2.2.3. NETWORK REQUIREMENTS Hard disk space: 350 MB of available hard-disk space for the recommended installation. Approximately 425 MB of additional available hard-disk space for SQL Server Books Online, SQL Server Mobile Books Online, and sample databases. 2.2.2.5. SQL SERVER 2005 EXPRESS EDITION Hard disk space: Server component: 1.6 GB Client component: 75 MB 2.2.2.6. ORACLE 10G EXPRESS SecureAdmin Server and SecureAdmin Client support these operating systems: • Windows Server 2003 R2 • Windows Server 2008 • Windows Vista • Windows XP Service Pack 2 or higher 2.2.2.4. SUPPORTED OPERATING SYSTEMS
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-6 2.3. UNPACK EQUIPMENT Unpack all items and check against the packing list. Documentation for your new device is installed onto your computer when you install the SecureAdmin software. The product documentation is also available online at: http://www.l1id.com/pages/450-product-manuals The documentation is provided in Adobe Acrobat format (PDF). The Adobe Acrobat Reader application is available on the Installation CD or at: http://www.adobe.com Quantity Component Hardware 1 V-Station 4G or V-Flex 4G device 1 Wall mounting plate/mullion mounting plate 6 #6-32 3/4" Philips pan-head screw 6 #6 1" Philips pan-head self-tapping screws 6 #4-8 1" nylon wall anchors 29 Crimp connector, B Wire (RoHS) 2 6-32 security screw, pin-in hex, 3/8" 2 0.013" ID, 3/8" OD, 1/32" thick, fiber washers 1 External power cable Tools 1 1/8" pin-in-hex security key 2.5" Documentation 1 Installation Guide (on Installation CD) 1 Operator's Manual (on Installation CD) 1 Quick Start Guide (on Installation CD and printed copy in package) 1 Ethernet ferrite core 1 DC & I/O lines ferrite core 1 External signal cable 1 Micro-USB device cable 1 Micro-USB PC cable 2.3.1. PARTS LIST
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-7 2.4. CHOOSING THE INSTALL LOCATION V-Station 4G and V-Flex 4G devices are designed to mount on either a double-gang electrical box or on any flat surface. Consult with local professionals regarding any building and safety codes that might affect your installation. The correct mounting height is shown below in Figure 2-1. Factors to consider when determining the position of a device on the wall: • Proximity to other switch plates or fixtures (the device should ideally be mounted in-line with other plates or fixtures) • Distance from the floor to the top of the device (L-1 EAS recommends using a height be-tween 48 and 54 inches). • The device should be mounted on the knob-side of the door • Compliance with the Americans with Disabilities Act if in the United States. Information about this Act is available at http://www.usdoj.gov. 48 – 54” Figure 2-1: Correct Mounting Height
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-8 2.5. PLAN DEVICE NETWORK The V-Station 4G and V-Flex 4G devices feature a built-in single-door relay that allows them to control a single door lock. They can therefore function on their own or as part of a larger access control system. System component selection is specific to each installation, but a minimum system would consist of a finger-scan device mounted on or near an access point, an electric lock, and ca-bling. A more complex system might consist of devices at multiple access points (each with an electric door lock), a multi-point controller, networking, and a PC to run the access controller and Secu-reAdmin Server software. See Figure 2-2 below for an example (non-Ethernet) system diagram. Figure 2-2: Example RS-485 System Diagram Installation of locks and access controllers should be completed according to their respective manufacturers' specifications and in accordance with all local codes. Final connections to the device are explained in more detail in Chapter 4. To avoid externally generated transients, do not run any wires near utility AC power wiring, light-ning rod grounding wire, etc. Grounding equipment is required for ESD protection and safety. EGND 3 3 3 3 Regulated DC Power Supply Device Device Device Device 3 Data0 Data1 Wiegand GND. 2 RS-232 / RS-485 Converter (optional) Cat5 Twisted Pair Computer Door Controller 3 3 3 EGND EGND EGND RS-485 RS-485 Signal GND +(Pos) -(Neg)
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2.6.2. RS-485 RS-485 has two distinct advantages over the more common RS-232. First, it allows you to connect up to 31 V-Station 4G devices to a PC with an external RS-232 to RS-485 converter (available from L-1 EAS). Second, the RS-485 specification allows for cable run lengths up to 4000 feet (1200 meters) at modest baud rates. An RS-485 network is required instead of RS-232 if: • Multiple devices must be connected together so that templates can be distributed among the devices • The installation has only a single device, but it is over 150 feet (45 meters) from the host PC. 2-9 2.6. CHOOSE NETWORK TYPE If your installation requires the use of network communications, then the choice of cable, the cable run length, the network topology, and the termination of the network are important aspects that must be considered. The V-Station 4G and V-Flex 4G devices can be networked using RS-232, RS-485, or Ethernet protocols. Table 2-1, below, outlines relevant parameters of the RS-485, RS-232, and 100 baseT Ethernet communication protocols. Table 2-1: Communications Network Comparison Spec RS-485 RS-232 100BaseT Mode of Operation Differential DC Coupled Single-ended DC Coupled Multi DC Isolation No No No Maximum Distance 4000 feet* 150 feet* 4000 feet Number of Devices on one line 31 1 Unlimited Maximum Data Rate 56 Kbps (recommended) 56 Kbps* (recommended) Auto-negotiated 2.6.1. RS-232 If your system has only one device, or a few devices (each only a short distance away from the SecureAdmin PC) then RS-232 can be used, provided that each device can have a dedicated RS-232 port. With RS-232 at 9600 baud, a distance of 150 feet is possible with shielded cable, but at 56 Kbps, a maximum of only 20 feet is recommended.
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-10 2.6.2.1. RS-485 CABLE SPECIFICATION V-Station 4G devices provide a 2-wire, half-duplex RS-485 interface. The main cable run should be low capacitance, twisted-pair cable, with approximately 120-ohm characteristic impedance. Category-5 rated communications cable is used in RS-485 networks and its characteristics are defined in Table 2-2 below. This is the recommended cabling for RS-485 communications. The cable connection includes a differential line (+ and -) and a GND connection. Specification Recommendation Capacitance (conductor to conductor) <20 pF/ft. Characteristic Impedance 100 – 120 ohms Nominal DC resistance <100 ohms/1000 ft. Wire gauge 24 AWG stranded Conductors/Shielding >2 pair (shielding is recommended) Table 2-2: Category 5 Cable Characteristics 2.6.2.3. RS-485 NETWORK TOPOLOGY Communication cables for RS-485 should be laid out in a daisy chain configuration (See Figure 2-3 below). Long stubs or drop downs and the star configuration should be avoided because they create discontinuities and degrade signal quality. The star configuration usually does not provide a clean signaling environment even if the cable runs are all of equal length. The star configuration also presents a termination problem, because terminating every endpoint overloads the driver. Terminating only two endpoints solves the loading problem, but creates transmission line problems at the unterminated ends. A true daisy chain configuration avoids these problems. 2.6.2.2. RS-485 CABLE LENGTHS As outlined in the RS-485 specification, the total length of the communication cable (adding up all of the segments of the run) should not exceed 1200 meters (4000 feet). Although the RS-485 specification calls for a maximum cable length of 1200 meters and provides a maximum baud rate well above that of the V-Station device, a more conservative system should be configured to no more than 1000 meters and run at a baud rate of 9600 bits per second. After the network is configured and is running in a stable manner, the baud rate can be increased if faster network communications are desired. Drops (down-leads, stubs, T-connections, etc.) to equipment are not recommended, but if required, should not exceed one foot) and should use the same cable recommended above. On a long stub, a signal that travels down the wire reflects to the main line after hitting the input impedance of the device at the end. This impedance is high compared with that of the cable and the net effect is degradation of signal quality on the bus.
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-11 Figure 2-3: Network Topologies - Star and Daisy Chain Configurations Star Daisy Chain 2.6.3. ETHERNET If your system is to be configured for use over Ethernet, the wiring will be slightly different. Communication cables for Ethernet logically form a straight line bus but the more devices on that bus, the less efficient the network becomes due to increased collisions, and the weaker the signal will get over distance. Repeaters can be used to boost the signal strength; however, a better solution is to place switches at intermediate positions along the bus. The most common Ethernet topology in use today is the star configuration with a hub or switch in the center. The device on the end of the network should be terminated with a 120 ohm resistor. NOTICE 2.6.4. WIRELESSNETWORK DESIGN CONSIDERATIONS A wireless network of V-Station 4G and V-Flex 4G devices offers several advantages over wired networks, such as convenience, speed of installation, and less wiring. If you are planning to design a wireless network, consider these points: Wireless signal interference - Metal masses such as HVAC ducts, fire doors, vents, stairs, etc. disrupt wireless signals. Building and stairwell structures, as well as internal building walls, also impede wireless signals. Some electrical equipment, such as microwaves, large-screen TVs, cordless telephones are also known to affect wireless signals. Consider the proximity of devices to these objects. Distance from access points - How far a device is from the closest access point plays a major factor in determining the stability and strength of the wireless signal. Multiple Access Points - "Repeaters" or multiple access points can solve signal strength problems that may be caused by either distance or loss due to interference.
Planning the Installation Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 2-12 2.7. CHOOSE POWER SOURCE V-Station 4G and V-Flex 4G devices can be powered by several methods: • 12V DC regulated adapter/bullet jack • Power Over Internet (POE) through an inline PoE 802.3af power injector • 3-pin mini connector with dedicated power source. Power sources should be: • Isolated from other equipment • Filtered • Protected by an Uninterruptible Power Supply (UPS) or battery backup • Protected by a voltage suppression device if transient electrical surges are an issue in the location. When planning a system, know the power requirement of each device. If multiple devices are to share a common power supply, exercise care to avoid excessive voltage loss on the wires. Volt-age loss can lead to communication problems when devices are talking and/or listening on dif-ferent ground references. Voltage loss is directly proportional to wire resistance and the current the wire carries. Always place the device as close as possible to the power supply and always select a wire size appropriate for the load. V-Station 4G devices run on DC power between 12.5 and 24 VDC. Power requirements for all V-Station 4G and V-Flex 4G models are listed below in Table 2-3. Power Requirement: 12 watts Input Voltage Range: 12-24.0 VDC Peak Current (12 VDC) 1 A Peak Current (24 VDC) 500 mA Table 2-3: V-Station 4G and V-Flex 4G Power Requirements Most power supplies on the market today provide good input and output isolation. However, power supplies which do not provide isolation (or have high leakage capacitance), coupled with accidental AC power line interchanges, present serious ground fault problems for installers. With a ground fault, the signal reference between subsystems may be 115 VAC apart. If these sub-systems are interconnected, the large potential difference can cause equipment damage or per-sonal injury. L-1 EAS recommends using a dedicated regulated DC power supply. All factory-supplied power supply assemblies are either switching or regulated linear supplies and are isolated for safety and to minimize ground loop problems.
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-1 This chapter shows how to install, repair, modify, upgrade, and uninstall the SecureAdmin Server and Client software packages. Chapter Index 3. Install Software ................................................................................................................................... 3-2 3.1. SecureAdmin Server .......................................................................................................... 3-2 3.1.1. Repairing an Installation of SecureAdmin Server .............................................. 3-7 3.1.2. Uninstalling SecureAdmin Server ...................................................................... 3-7 3.1.3. Upgrading an Installation of SecureAdmin Server ............................................. 3-7 3.2. SecureAdmin Client ........................................................................................................... 3-8 3.2.1. Modifying an Installation of SecureAdmin Client ............................................ 3-12 3.2.2. Repairing an Installation of SecureAdmin Client ............................................ 3-12 3.2.3. Uninstalling SecureAdmin Client .................................................................... 3-12 3.2.4. Upgrading an Installation of SecureAdmin Client ........................................... 3-13 Chapter 3 - Install Software Chapter Overview
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-2 3. INSTALL SOFTWARE To install the SecureAdmin software, the user must have Administrative rights. Any software required to install SecureAdmin is detected and installed automatically during the setup process. To install the SecureAdmin Server software, follow these steps: 1. Insert the CD into the optical drive. If Autoplay is enabled, the installation process will start automatically. A menu is displayed (see Figure 3-1). If Autoplay is not enabled, start the installation process manually by doubleclicking the Setup.exe file located in the "Bioscryptsetup" folder on the root of the CD. 3.1. SECUREADMIN SERVER Figure 3-1: Install Menu 2. Click Server Installation. The InstallShield Wizard starts and the target system is examined for prerequisite software. Any necessary software is listed (see Figure 3-2). Figure 3-2: Prerequisites
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-3 3. Click Install. Microsoft .NET Framework 3.5 is installed. Restart the computer when asked (see Figure 3-3). The installation process continues automatically after the computer is restarted. Figure 3-3: Restart Message 4. Click Install. Microsoft .NET Framework 3.5 is installed. Restart the computer when asked (see Figure 3-3). The installation process continues automatically after the computer is restarted. 5. The Secure Admin Server Installation Wizard is displayed (see Figure 3-4). Click Next to continue the setup process. Figure 3-4: SecureAdmin Server Installation Wizard
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-4 6. The L-1 EAS License Agreement is displayed. Select the appropriate radio button to agree with the terms and then click the Next button. Figure 3-5: SecureAdmin Server License Agreement Figure 3-6: SecureAdmin Server Choose Destination Location 7. The Choose Destination Location screen is displayed (see Figure 3-6). Accept the default installation folder and click the Next button or click Browse to choose your own installation path. After you specify a destination folder, the Database Selection screen is displayed (see Figure 3-7 on the next page).
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-5 Figure 3-7: Database Selection 8. Using the radio buttons, select the type of database application you intend to work with, or select an existing database. Click the Next button. If you selected the SQL Server 2005 Express Edition option: a. Select SQL Server 2005 Express Edition option to select locally available database. If a local SQL Server 2005 Express Edition is not available on install machine, then SecureAdmin will install SQL Server on the local machine. b. Select Windows authentication or Database server authentication option and enter valid login ID and password values. c. Enter the name of the database catalog or click Browse to select an existing database catalog. d. Click Next to continue. If you selected the Oracle 10G Express Edition option, it will be installed locally if it is not already installed.
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-6 If you selected the option to connect to an existing SQL database: a. Browse to the existing SQL Server available on the local network. b. Select the Database server authentication option and enter valid Login ID and password values. c. Accept the default database catalog or click Browse to select a different database catalog. d. Click Next to continue. 9. The SecureAdmin Server Login screen is displayed. Enter a User Name and Password for SecureAdmin server as default credentials. The password should be 8 to 30 characters long and should contain at least one letter, one number, and one non-alphanumeric character. 10. Click Next to continue. 11. Click Finish. This completes the SecureAdmin server installation and exits the installer. A SecureAdmin server cannot be hosted on a Virtual Machine. The SA server listens for incoming connections from SecureAdmin clients on TCP port 9005. This port is automatically opened as an exception in the Win-dows Firewall during server component installation. If you have any other firewalls (software or hardware) between the Secu-reAdmin server and SecureAdmin clients that wish to reach it, TCP port 9005 must be opened and forwarded to the server. V-Series 4G devices listen for connections from the server on TCP port 10001. This port must be opened on any firewalls (if any) between the server and the devices it manages. This is unlikely in a typical LAN scenario, but possible if server is offsite and managing devices at a remote site. NOTICE L-1 EAS recommends using a single installation of SecureAdmin Server and a single database per site. Multiple databases cannot be combined. WARNING
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-7 3.1.1. REPAIRING AN INSTALLATION OF SECUREADMIN SERVER 3.1.2. UNINSTALLING SECUREADMIN SERVER 3.1.3. UPGRADING AN INSTALLATION OF SECUREADMIN SERVER To repair an installation: 1. Login as Administrator and go to the SecureAdmin installer. 2. Double-click the Setup.exe installer file to start the installer. 3. On the L1 Identity Solutions screen, select the Server Installation option. 4. On the SecureAdmin Welcome screen, select the Repair option. Click Next to continue. 5. On the Maintenance Complete screen, click the Finish button to complete the repair installation process. Uninstall SecureAdmin Server by using either the Add/Remove Program function in Windows or by using the Remove option from the installation file as outlined below. You can also uninstall SecureAdmin Server by using the Remove option within the installation file. Follow the instructions above for repairing an Installation. Select the Remove option instead of the Repair option, then follow the prompts. To upgrade a previous version of SecureAdmin Server, first uninstall the older version using Windows Add/Remove Programs or the SecureAdmin installer, then re-install SecureAdmin Server.
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-8 3.2. SECUREADMIN CLIENT To install the SecureAdmin client software, follow these steps: 1. Insert the CD into the optical drive. If Autoplay is enabled, the installation process will start automatically. A menu is displayed (see Figure 3-8). If Autoplay is not enabled, start the installation process manually by doubleclicking the Setup.exe file located in the Bioscryptsetup folder on the root of the CD. Figure 3-8: Menu 2. Click Client Installation. The InstallShield Wizard is started and the target system is examined (see Figure 3-9 below). The Welcome screen is displayed (see Figure 3-10 on the next page). Figure 3-9: InstallShield Wizard
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-9 3. Click the Next button to continue. The License Agreement screen is displayed (see Figure 3-11). Figure 3-10: Welcome Figure 3-11: SecureAdmin Client License Agreement 4. The L-1 EAS License Agreement is displayed. Select the appropriate radio button to agree with the terms and then click the Next button. The Choose Destination Location screen is displayed (see Figure 3-12) on the next page.
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. Figure 3-12: SecureAdmin Client Choose Destination Location 5. Accept the default installation folder and click the Next button or click Browse to choose your own installation path. After you specify a destination folder, the Fingerprint Selection Feedback selection screen is displayed (see Figure 3-13). 3-10 Figure 3-13: Fingerprint Placement Feedback Option Selection 6. Select the appropriate radio button to either display or to not display fingerprint data. If Display Fingerprint Image is selected, a fingerprint will be displayed while enrolling templates. If the Display Fingerprint Placement Feedback option is selected, then SecureAdmin displays crosshair placement feedback instead of fingerprint images while enrolling templates. 7. Click the Next button. The InstallShield Wizard completes the installation and displays a Finished screen (see Figure 3-14 on the next page).
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-11 Figure 3-14: InstallShield Wizard Finished 8. Select either or both of the optional Check Create Desktop Icon and Launch Secure Admin Client check boxes. 9. Click the Finish button.
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-12 3.2.1. MODIFYING AN INSTALLATION OF SECUREADMIN CLIENT To repair an installation: 1. Login as Administrator and go to the Secure Admin installer. 2. Double-click the Setup.exe installer file to start the installer. 3. On the L1 Identity Solutions screen, select the Client Installation option. 4. On the SecureAdmin Welcome screen, select the Repair option. Click Next to continue. 5. On the Maintenance Complete screen, click the Finish button to complete the repair installation process. 3.2.2. REPAIRING AN INSTALLATION OF SECUREADMIN CLIENT To modify an installation: 1. Login as Administrator and go to the Secure Admin installer. 2. Double-click the Setup.exe installer file to start the installer. 3. On the L1 Identity Solutions screen, select the Client Installation option. 4. On the Secure Admin Welcome screen, select the Modify option. Click Next to continue. 5. Select the appropriate Fingerprint Placement Feedback option. If Display Fingerprint Image is selected, fingerprints will be displayed while enrolling templates. If Display Fingerprint Placement Feedback is selected, SecureAdmin displays crosshair feedback instead of fingerprint images while enrolling templates. 6. Click Next to continue. 7. On the Maintenance Complete screen, click the Finish button to complete the modified installation. 3.2.3. UNINSTALLING SECUREADMIN CLIENT Uninstall SecureAdmin Client by using either the Add/Remove Program function in Windows or by using the Remove option from the installation file. To uninstall SecureAdmin client by using the Remove option within the installation file, follow the instructions for repairing an installation. Select the Remove option instead of the Repair option, then follow the prompts.
Install Software Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 3-13 3.2.4. UPGRADING AN INSTALLATION OF SECUREADMIN CLIENT To upgrade a previous version of SecureAdmin Client, first uninstall the older version using Windows Add/Remove Programs or the SecureAdmin installer, then re-install the new version of SecureAdmin Client.
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Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-1 This chapter explains how to install a V-Station 4G or V-Flex 4G device, how to mount a wall plate, how to attach a device to a wall plate, and how to make the required electrical connections to the device. Chapter Index 4. Install Hardware ................................................................................................................................. 4-2 4.1. Wall Mounting Schemes .................................................................................................... 4-2 4.2. Installing a Mounting Plate ................................................................................................. 4-2 4.3. Installation Hardware ......................................................................................................... 4-5 4.4. Attach Device to Mounting Plate ........................................................................................ 4-5 4.5. Connect Device to Earth Ground ....................................................................................... 4-6 4.6. Connect Device to Power Source ...................................................................................... 4-7 4.7. Connect Device to Network ............................................................................................... 4-9 4.7.1. Ethernet Network Connections .......................................................................... 4-9 4.7.2. RS-232/RS-485 Network Connections .............................................................. 4-9 4.7.3. Wireless Network Connections ....................................................................... 4-11 4.8. Connect Device to Door .................................................................................................. 4-12 4.9. Aux Port .......................................................................................................................... 4-14 4.10. Install Ferrite Core ........................................................................................................ 4-15 CHAPTER 4 - INSTALL HARDWARE Chapter Overview
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-2 4. INSTALL HARDWARE The V-Station 4G and V-Flex 4G devices are mounted, by use of a mounting plate, either di-rectly to a wall or to an electrical box recessed in the wall. The V-Station 4G device can be flush mounted only. The V-Flex 4G device can be either flush or recess-mounted on a wall. Refer to Figures 4-1 and 4-2 on the next page. 4.1. WALL-MOUNTING SCHEMES 4.2. INSTALLING A MOUNTING PLATE The procedure for mounting a wall plate directly to a wall is as follows: 1. Hold the mounting plate onto the wall in the desired location, trace the square hole that will be cut out, and mark the mounting screw locations. Note that for the V-Flex 4G, the large square hole is at the bottom and for the V-Station 4G the hole is to the right. 2. Cut out the square hole with a jigsaw or drywall saw. If the V-Flex 4G device is to be recess-mounted, cut out a hole in the drywall to accommodate the rear extension on the device housing. 3. Drill holes for the nylon wall anchors and install them. 4. Fish wires through the wall to the square hole. 5. Align the hole in the wall plate with the hole in the wall. 6. Fasten the mounting plate to the nylon wall anchors in the wall with the provided screws. If the V-Flex 4G device is to be recess-mounted on an electrical box, a double gang box is required to accept the rear extension of the housing. If mounting the V-Station 4G device to an electrical box, attach the mounting plate to a single gang box and use wall anchors on the remaining four holes for additional security. To install the mounting plate on to an electrical box, screw the mounting plate to the box with the provided 6-32 screws. When installing a recess-mounted V-Flex 4G device, be careful not to dam-age the tamper switch, as careless handling can shear it off. CAUTION
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-3 Figure 4-1: V-Flex 4G Flush-mount Mounting Plate Figure 4-2: V-Flex 4G Recessed-mount Mounting Plate
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-4 The V-Station 4G device can only be flush mounted. NOTICE Figure 4-3: V-Station 4G Mounting Plate
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-5 4.3. INSTALLATION HARDWARE Quantity Component Hardware 1 Wall mounting plate/mullion mounting plate 6 #6-32 3/4" Philips pan-head screw 6 #6 1" Philips pan-head self-tapping screws 6 #4-8 1" nylon wall anchors The hardware shown above is provided to mount the mounting plate to the wall and the V-Station 4G or V-Flex 4G device to the mounting plate. 4.4. ATTACH DEVICE TO MOUNTING PLATE Once all the electrical connections have been made to the device, it can be attached to the mounting plate as follows: For the V-Flex 4G, insert the four hooked protrusions on the rear of the device into the corre-sponding slots on the mounting plate. Hold the device against the plate and gently press it in a downward direction to engage the hooks. Insert the star-shaped screw at the bottom center of the mounting plate and tighten with the wrench provided. Do not over-tighten. For the V-Station 4G, hold the device with the top slightly tilted toward you, at about a 30-degree angle to the wall. Hold the bottom of the device against the mounting plate and lower it so that the two hooks on the bottom of the mounting plate engage the corresponding slots on the de-vice. When the hooks are properly engaged, the top of the device can be pivoted up against the mounting plate. It will drop down slightly, locking itself in the closed position, and should be se-cured in this position with the star-shaped screws in the holes at the right and left ends on the bottom of the device. Do not over-tighten. With the securing screws removed, the V-Station 4G device can be pivoted down 90 degrees from the wall, as shown in Figure 4-4, to allow access for making connections, etc. The device can be removed from the mounting plate by tilting it at an angle approximately 30 degrees to the wall and gently lifting it up off the hooks on the mounting plate. Pivot Point Figure 4-4: Device Open for Installation or Service
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-6 3-pin Mini Connector (Pin 3 is Earth Ground) The device's ground connection must be properly connected to avoid damage by Electro-Static Discharge (ESD). To connect the device to earth ground, connect Pin 3 of the mini connector (located on the rear of the device) to earth ground. This terminal should not be connected to the neutral, to the cable shield, or to any other wire except earth ground. See Figure 4-5, below. The connection to earth ground should use the largest wire possible (12 AWG) and be as close to the termination point (water pipe, etc.) as possible. Power Power Earth Ground 4.5. CONNECT DEVICE TO EARTH GROUND Figure 4-5: Earth Ground Connection
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-7 The V-Station 4G and V-Flex 4G devices can be powered either by 12V DC power sources or through a Power Over Ethernet (PoE) injector. The two options for providing 12V power to V-Station 4G and V-Flex 4G devices are by using an external wall plug-in adapter, as shown in Figure 4-6, or through external wiring and a mini plug as shown in Figure 4-7. 4.6. CONNECT DEVICE TO POWER SOURCE 2.1 mm Tip Center = Positive Plug-In 12 VDC Adapter 1 – PWR 2 – GND 3 – EARTH Earth Ground Mini Connector External 12 VDC Power Source Figure 4-6: Connections for an External Wall Adapter Figure 4-7: Connections for an External Power Source Both devices must be earth grounded using the 3-pin mini-connector, regard-less of what power source is being used. NOTICE
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-8 The V-Station 4G and V-Flex 4G devices both support Power over Ethernet (PoE), using their RJ-45 Ethernet interface. When these devices are to be powered over Ethernet, an IEEE 802.3af compliant Active Midspan Injector must be used (see Figure 4-9). Such an injector is not supplied with L-1 EAS products. An example of a suitable PoE injector is Model No. AT-6101G from Allied Telesis Inc. (http://www.alliedtelesis.com). Any such device should carry at least one of the certifications shown below in Figure 4-8 and should be FCC listed. Figure 4-8: Certification Marks Figure 4-9: Power Over Ethernet Connection Specifications for suitable PoE Injectors are as follows: Input voltage: 90-264 VAC, 60 Hz Input current: 0.4A @ 100 VAC Output voltage: -48 VDC Output current: 0.32A Power: 15.36 W For Power over Ethernet, RJ-45 pin numbers 4, 5 are considered VB1(+) positive DC supply, and pin numbers 7, 8 are VB2(-) DC return. Detailed RJ-45 pin assignments for PoE are given in Table 4-1 (on the next page), and the physical location of the pins in the RJ-45 connector is shown in Figure 4-11 (on the next page). PoE Injector V-Station 4G Host Computer 110 VAC CAT5 RJ45 RJ45 RJ45 RJ45 Earth Ground
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-9 STANDARD SOURCE LOAD REMARKS Ethernet RJ-45 connector pin number Source Voltage 1 2 3 4 5 6 7 8 Load Voltage DC Load Connector IEEE 802.3af using spare pairs 48 V DC, protected RX RX TX DC+ DC+ TX DC- DC- (embedded) Industry Standard for embedded PoE Figure 4-10: RJ45 Pin Location Table 4-1: PoE Pin Assignments The V-Station 4G and V-Flex 4G devices support both RS-232/RS-485 and Ethernet 10baseT and 100baseTX network protocols. 4.7. CONNECT DEVICE TO NETWORK Ethernet connections to the device are made through a standard RJ-45 connector on the back of the device. Refer to Figure 4-10 and Table 4-1 for RJ-45 pin assignments and locations. 4.7.1. ETHERNET NETWORK CONNECTIONS To connect a device to an RS-232 or RS-485 network, connect the appropriate wires to the provided pigtail in accordance with the pin-out diagram in Figure 4-11 (next page). 4.7.2. RS-232/RS-485 NETWORK CONNECTIONS
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-10 Figure 4-11: Pin-out Diagram When connecting the device to the network, the following procedures must be followed: • Use Category 5 cabling with a characteristic impedance of 120 ohms for RS-485 networks. Category 5 cables with a characteristic impedance of 100 ohms can also be used, but with lower performance. • Cable manufacturers provide cables with multiple twisted pairs designed for this type of communication (characteristic impedance is 120 ohm). • Unused pairs within the cable must be terminated with characteristic impedance (100 or 120 ohm) on both ends. • AWG 24 should be considered as the minimum gauge. • Choose one twisted pair of conductors to use for RS-485 differential connections, other conductors should be used for Signal Ground (RS-485 GND on Weidmuller connection). • The RS-232 to RS-485 converter must support Sense Data to be able to switch from Send to Receive mode. • Check each device's cabling for ground faults before connecting to an RS-485 net-work. • Each device should have pin 3 of the mini-connector connected to earth ground. After all devices are configured and connected to the RS-485 network, the baud rate can be increased to the highest supported rate (some experimentation might be re-quired). Connector Pin No. Wire Color Connector Pin No. Wire Color Pin1 (RS485A) Blue Pin2 (RS232_RX) Violet/White Pin3 (RS485B) Blue/Black Pin4 (RS232_TX) Violet Pin5 (SGND) Black/Red Pin6 (SGND) Black/Red Pin7 (WIEGAND_LED_IN0) Grey/Black Pin8 (WIEGAND_DIN0) Green/White Pin9 (Not Connected) Pin10 (WIEGAND_DIN1) White/Black Pin11 (WIEGAND_LED_OUT0) Brown/Green Pin12 (WIEGAND_DOUT0) Green Pin13 (WIEGAND_LED_OUT1) Brown/Black Pin14 (WIEGAND_DOUT1) White Pin15 (TTLOUT_0H) White/Brown Pin16 (WGND) Black/White Pin17 (TTLOUT_0L) White/Red Pin18 (TTLIN0) Yellow/Blue Pin19 (TTLOUT_1H) Brown/White Pin20 (TTLIN1) Blue/Brown Pin21 (TTLOUT_1L) Yellow/Black Pin22 (TTLIN2) Brown/Violet Pin23 (TTLOUT_2H) Grey/Orange Pin24 (TTLGND) Green/Brown Pin25 (TTLOUT_2L) White/Green Pin26 (RELAY_NC) Orange Pin27 (RELAY_NO) Yellow Pin28 (RELAY_COM) Grey
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-11 For installations on a wireless network, the same connection procedures should be followed to connect the device to the wireless network devices. After the wireless network has been installed, it needs to be set up either through SecureAdmin (see Chapter 7 in the Operator's Manual) or through the front panel of the V-Station 4G device. To set up wireless operation through the front panel of a V-Station 4G device, perform the following steps: 1. Power up the device. 2. Ensure that the wireless network is functioning. 3. Use one of these supported modes: • WEP Open • WPA Personal • WPA2 Personal. 4.7.3. WIRELESS NETWORK CONNECTIONS 4. Enter the Admin menu on the device by pressing the Left arrow and Enter keys simultaneously. 5. Key in the Admin password (default is "0000") and press OK. 6. Select the Communications icon and press OK 7. Select "Network Interface" and press OK. 8. Select "WLAN" and press OK. 9. Select "Scan for wireless network" and press OK. 10. Select "Enable" and press OK. 11. Select "Encryption mode" and press OK. 12. Choose the type of encryption your network is using and press OK. 13. Enter the key. 14. Select "DHCP" or "Static" and press OK. If you selected "DHCP", the device reboots. Afterwards, it will have a dynamic IP address. If you selected "Static IP", specify an IP, a Net Mask, a Gateway, and then press OK. The device reboots. L-1 EAS does not recommend using the "No encryption" mode. NOTICE
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-12 After rebooting, check for a "Wireless" icon on the device's LCD. Press the Left arrow key to display Wireless info. If wireless operation is set up correctly, pertinent wireless network information is displayed. If no information is displayed, then the wireless setup is not set correctly. SecureAdmin can scan for and auto-detect wireless devices. If you want to use SecureAdmin to scan for wireless devices, ensure that the "multicasting" option is enabled in your router. The maximum recommended distance from an access point is 25 feet. NOTICE The V-Station 4G and V-Flex 4G devices incorporate an internal relay that enables them to op-erate a deadbolt/door strike directly. 4.8. CONNECT DEVICE TO DOOR The snubber diode and DC power supply for the deadbolt/door strike are not supplied with the V-Station 4G and V-Flex 4G devices. The power supply should be specified in accordance with the voltage and current requirements of the deadbolt/door strike, but it must be ensured that the current to operate the deadbolt/door strike does not exceed 170 mA. CAUTION Assuming the current drawn by the deadbolt/door strike is less than 170 mA, the connections between the V-Station 4G or V-Flex 4G device, deadbolt/door strike, and power supply for the deadbolt/door strike should be made as shown in Figure 4-12 (on the next page). Note that a snubber diode (1N4007 or equivalent) must be connected across the deadbolt/door strike to protect the DC power supply from inductive kickback. If the current required to operate the deadbolt/door strike exceeds 170 mA, an external relay must be used in conjunction with the V-Station 4G or V-Flex 4G device. The external relay must be specified so that its contacts are rated to carry the current required by the deadbolt/door strike, and that the current required to operate its energizing coil is within the 170 mA capacity of the V-Station 4G or V-Flex 4G device's internal relay. The internal relay is limited to a maximum current of 170 mA. If the deadbolt/doorstrike to be controlled draws more than 170 mA, damage to the device may occur. If the deadbolt/door strike load exceeds 170 mA, an external re-lay must be used, as described below. Do not use the same power supply to power a V-Series 4G device and a door strike. WARNING
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-13 Figure 4-12: Connections for Internal Relay Operation The power supply for the external relay must be chosen to match the operating voltage and cur-rent of the external relay coil, but its voltage must not exceed the V-Station 4G or V-Flex 4G de-vice's internal relay maximum voltage rating of 250 volts. The external relay should be connected in accordance with Figure 4-13 below. Note that snub-ber diodes (1N2007 or equivalent) should be connected across the external relay coil and the deadbolt/door strike. V-Station 4G or V-Flex 4G Deadbolt/Door strike Max load 170 mA 27 - N.O. (Normally Open) 28 - Common COM N.O. N.C. Deadbolt/Door Strike Con 1 Con 2 DC Power Supply -DC +DC Snubber Diode 1N4007 27 - N.O. (Normally Open) 28 - Common V-Station 4G or V-Flex 4G External Relay Coil + – DC Power Supply for External Relay External Relay Contacts External Relay Snubber Diode Figure 4-13: Connections for External Relay Operation
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-14 The Aux port is a USB 2.0 auto-negotiate connector located on the bottom of the device (see Figure 4-14). To access the Aux port, the Aux port door must first be removed. Use the provided pin-in-hex security key to remove the #6-32 security screw retaining the plastic Aux port door. Gently remove the plastic Aux port door to reveal the USB connector. To attach a USB memory key (see Figure 4-15) or other "gadget" serial device by way of the Aux port, use the USB Type A female to USB Micro A/B male adapter cable provided in the in-stallation kit. The Aux port is used to transfer files to and from the device. Audio, images, firmware, logs, and configuration files can be transferred quickly and easily to a device without the need for a com-puter. 4.9. AUX PORT Current rating of the Aux port is not to exceed 100 mA Maximum. CAUTION Figure 4-14: Location of Aux Port (V-Station 4G) Figure 4-15: USB Memory Key
Install Hardware Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 4-15 In order for the V-Station 4G and V-Flex 4G devices to comply with FCC Class B & CISPR 22 Class B regulations, the installer and/or end user is required to use the supplied Ferrite Material on the Ethernet, DC, and all I/O cables exiting the rear of the device. This ferrite material is lo-cated within the installation kit that is supplied with each product. Ethernet Ferrite P/N: STEWARD 28A2432-0A2 DC & I/O Lines P/N: STEWARD 28A4155-0A2 Install the ferrite cores as close to the device as possible, as shown in Figure 4-16 below. 4.10. INSTALL FERRITE CORE Figure 4-16: Installation of Ferrite Cores
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System Start-up Procedures Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 5-1 5. System Start-up Procedures .............................................................................................................. 5-2 5.1. System Start-up Overview ................................................................................................. 5-2 5.2. Device Configuration Check .............................................................................................. 5-2 5.3. RS-232 to RS-485 Converter Ground Fault Check ........................................................... 5-3 5.4. Device Ground Fault Check................................................................................................ 5-3 This chapter explains the various start-up procedures and checks that should be performed before applying power to a device. Chapter Index CHAPTER 5 - SYSTEM START-UP PROCEDURES Chapter Overview
System Start-up Procedures Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 5-2 5. SYSTEM START-UP PROCEDURES To avoid the need for difficult troubleshooting, system start-up must follow this step-by-step procedure. Never wire up a system and apply power to it all at once. L-1 EAS recommends always following these system start-up steps: 1. Do not apply power to any device. 2. Check all wiring and device configurations. 3. Disconnect all devices from the communication line. 4. Check the supply voltage for correct voltage. 5. Power up the PC running SecureAdmin. 6. Power up the RS-232 to RS-485 converter (if installed). 7. Configure SecureAdmin. 8. Perform a ground fault check for the converter (if installed). 9. Connect the PC and converter (if installed) to the communication line. 10. Verify that the device powers up correctly, but do not connect it to the communication line. The power LED should be illuminated. Check the power lines with a voltmeter. 11. Perform a ground fault check for the device (if using RS-485, see Section 5.4 on next page). 12. Connect the device to the communication line. 13. Verify that the device communicates with SecureAdmin. 14. If there are more device, repeat Steps 10 through 13 for each device. 5.1. SYSTEM START-UP OVERVIEW Devices must be configured correctly before they can communicate. Common problems include incorrect Host Port Protocol settings, mismatched Baud rates, and incorrect device Net-work IDs. Each device sharing a communication line must have a unique device Network ID. 5.2. DEVICE CONFIGURATION CHECK
System Start-up Procedures Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 5-3 Before a device can be connected to an RS-485 subsystem, it must be checked for ground faults. An uncorrected ground fault can damage all devices connected to the RS-485 communication line. To check for a ground fault on the RS-232 to RS-485 converter: 1. Apply power to the RS-232 to RS-485 converter. 2. Connect the signal ground of the RS-485 line through a 10k ohm current-limiting resistor to the signal ground of the RS-232 to RS-485 converter. There should be no more than 1 volt across the resistor. 5.3. RS-232 TO RS-485 CONVERTER GROUND FAULT CHECK To check for a ground fault on a new V-Station 4G or V-Flex 4G device: 1. Apply power to all devices already successfully connected to the RS-485 line. 2. Power up the new device but do not connect it to the RS-485 line. 3. Connect the signal ground of the RS-485 line through a 10k ohm current-limiting resistor to the signal ground of the V-Station 4G device. 4. There should be no more than 1 volt across the resistor. If there is, find and clear the fault. 5. Repeat Steps 1 through 3 with each of the RS-485 signal lines (+ and -). 6. Connect the new device to the RS-485 line only if no ground fault is found. 5.4. DEVICE GROUND FAULT CHECK
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Configure Device Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 6-1 6. Configure Device................................................................................................................................. 6-2 6.1. Register Device................................................................................................................... 6-2 This chapter explains how to configure a device and calibrate a device sensor using the SecureAdmin Client application. Chapter Index CHAPTER 6 - CONFIGURE DEVICE Chapter Overview
Configure Device Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 6-2 5. CONFIGURE DEVICE V-Station 4G and V-Flex 4G devices must be configured before use. This includes setting various com-munication parameters and calibrating the device's sensor After a device is physically installed, it must registered. This can be done several ways -- when a device is connected by means of a network (this is the recommended method), or when the device is connected directly to the host computer upon which SecureAdmin is running. To register a networked device: 1. Launch SecureAdmin. 2. Double-click the Network tab. Three buttons are displayed (see Figure 6-1). 5.1. REGISTER DEVICE 3. Click the Register via Server button. A Register via Server dialog box is displayed (see Figure 6-2 on the next page). Figure 6-1: Network Sidebar Tab
Configure Device Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 6-3 4. Select the Search Automatically check box. 5. Click the Scan button. SecureAdmin scans the network for connected devices and lists the results. Devices with "plus" signs in their icon are available to add. 6. In the list, click the icon of the device you want to register. A Register Device dialog box is displayed (see Figure 6-3). Figure 6-2: Register via Server Dialog Box Figure 6-3: Register Device Dialog Box
Configure Device Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 6-4 7. Enter a Device Name. 8. Select a Group. 9. Click Register. A Device Summary is displayed (see Figure 6-4). 10. Click OK. 11. Click Close. The device is registered. To register a device via a client: 1. Launch SecureAdmin. 2. Double-click the Network tab. Three buttons are displayed. 3. Click the Register via client button. The Step 1 Find Device dialog box is displayed (see Figure 6-5). Figure 6-4: Device Summary Dialog Box Figure 6-5: Step 1 Find Device Dialog Box
Configure Device Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 6-5 4. Select either Serial Port - this machine or Ethernet radio button. 5. Enter the appropriate connection details. If you are connecting via USB/RS-232: Enter the appropriate Port Number (to determine the correct port number, look in the Win-dows Device Manager for a "Gadget Serial" entry under the "Ports (COM & LPT)" heading), Baud Rate, and Device ID. If you are connecting via RS-485: Enter the appropriate Port Number (to determine the correct port number, look in the Win-dows Device Manager for your RS-485 entry under the "Ports (COM & LPT)" heading), Baud Rate, and Device ID. If you are connecting via Ethernet: Enter the network IP Address of the device you want to connect to. 6. Click Next. The Step 2 Device Information dialog box is displayed (see Figure 6-6). 6. Click Next. The Step 3 Server Communication Parameter dialog box is displayed (see Figure 6-7 on the next page). The first time a V-Station 4G or V-Flex 4G device is connected to the com-puter via the USB/RS-232 interface, the Windows Found New Hardware Wizard might start. As all required device drivers are installed when Secu-reAdmin is installed, simply follow the prompts, accepting the default choices when possible, to install the device. NOTICE Figure 6-6: Step 2 Device Information Dialog Box
Configure Device Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 6-6 7. Select the radio button that corresponds how the server will connect to the device, either by Serial Port or by Ethernet. 8. If connecting via RS-232 or RS-485, enter the appropriate Port, Baud Rate, and Device ID (if using RS-485, also select the RS-485 check box). If connecting via Ethernet, enter the network IP Address of the device (select the DHCP check box if dynamic IP addressing is used). 9. Click Next. The Step 4 Register Device dialog box is displayed (see Figure 6-8). 10. Enter a Device Name. 11. Select the Group the device will belong to from the drop-down menu. 12. Click Register. The Device Summary dialog box is displayed (see Figure 6-9 on the next page). Figure 6-7: Step 3 Server Communication Parameter Dialog Box Figure 6-8: Step 4 Register Device Dialog Box
Configure Device Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 6-7 13. Click OK. Figure 6-9: Device Summary Dialog Box
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Maintenance and Cleaning Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 7-1 7. Maintenance and Cleaning ................................................................................................................. 7-2 7.1. Field Maintenance............................................................................................................... 7-2 7.1.1. Disarming the Tamper Protection ...................................................................... 7-2 7.1.2. Replacing the Sensor ......................................................................................... 7-3 7.1.2.1. V-Flex 4G ............................................................................................ 7-3 7.1.2.2. V-Station 4G ........................................................................................ 7-5 7.1.3. Calibrating the Sensor ....................................................................................... 7-7 7.2. Cleaning ............................................................................................................................. 7-9 This chapter explains how to replace and calibrate the fingerprint sensor module, and how to clean the device sensor. Chapter Index Chapter 7 - Maintenance and Cleaning Chapter Overview
Maintenance and Cleaning Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 7-2 7. MAINTENANCE AND CLEANING The V-Station 4G and V-Flex 4G devices require very little in the way of daily maintenance except for occasional cleaning and disinfecting. The V-Station 4G and V-Flex 4G devices feature field-replaceable sensors. V-Station 4G and V-Flex 4G fingerprint sensors can be replaced quickly and easily in the field. The following sections explain in detail the steps required to replace a sensor. 7.1. FIELD MAINTENANCE 7.1.1. DISARMING THE TAMPER PROTECTION The Tamper Switch is a momentary push-button switch on the back of the device within the I/O cable interface pocket (see Figure 7-1). The tamper protection feature allows the device to sound an audio alert, flash LEDs, send a pre-defined Wiegand string to the control panel, or disable biometrics if the tam-per switch is triggered. With the wall mounting plate mounted and the device secured to the mounting plate, the tamper switch is depressed, closing the electrical circuit. When the device is removed from the wall by removing the security screws or in the event that the device is removed from the wall by force, the tamper switch opens. To access the tamper-protection setting on the V-Station 4G device using the keypad: 1. Enter the Admin menu on the device by pressing the Left arrow and Enter keys simultaneously. 2. Key in the Admin password (default is "0000") and press OK. Figure 7-1: Tamper Switch Location
Maintenance and Cleaning Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 7-3 7.1.2.1. V-FLEX 4G 7.1.2. REPLACING THE SENSOR The sensors can only be replaced with the same type as previously used. L-1 EAS does not support changing the type of sensor. Different types of sensors are not interchangeable, and the device will fail to operate. WARNING 3. Select the System icon and press OK. 4. Select Device Settings and press OK. 5. Select SDC/Tamper Settings and press OK. 6. Select Tamper Settings and press OK. If the alarm has sounded, select Clear and Re-enable. The Tamper protection setting is set to disabled by default. To replace the sensor module in a V-Flex 4G device, follow these steps: 1. Remove the security screw and slide the V-Flex 4G device up until the hooks are free from the wall-mounting plate. 2. Remove two Philips screws, as shown in Figure 7-2 (on the next page). 3. Gently slide the sensor back plate, sensor mask, and sensor out of the V-Flex 4G device. Be careful not to damage any internal wiring. 4. Disconnect the sensor module wiring harness from the internal device connector. It might be necessary to rock the connector back and forth to work it out. Do not pull with excessive force as you might damage the mating connector. • Power to the device MUST BE DISCONNECTED prior to servicing. • If the device is secured to the wall please be sure to follow the Disable Tamper settings prior to the removal of the device from the wall. • ESD protective handling procedures must be followed before any service is applied to the device. NOTICE
Maintenance and Cleaning Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 7-4 The parts shown in Figure 7-3 are assembled at the factory and are not meant to be removed by the end user. Removing any of these parts will void the warranty. CAUTION 5. Disconnect the sensor module wiring harness from the sensor module. Do not damage the wiring harness as it will be re-used with the new sensor module. 6. Reassembly is the reverse of disassembly. Figure 7-3: Non-Removable Parts (V-Flex 4G) Figure 7-2: Removal of Sensor Module from V-Flex 4G Device
Maintenance and Cleaning Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 7-5 7.1.2.2. V-STATION 4G To replace the sensor module in a V-Station 4G device, follow these steps: 1. Remove the security screw. 2. Tilt the device at an angle approximately 90 degrees to the wall. 3. Remove the three Philips screws, as shown in Figure 7-4. Figure 7-4: Removal of Sensor Module from V-Station 4G Device 4. Gently slide the sensor back plate, sensor mask, and sensor out of the V-Station 4G device. Be careful not to damage any internal wiring. 5. Disconnect the sensor module wiring harness from the internal device connector. It might be necessary to rock the connector back and forth to work it out. Do not pull with excessive force as you might damage the mating connector. 6. Disconnect the sensor module wiring harness from the sensor module. Do not damage the wiring harness as it will be re-used with the new sensor module. 7. Reassembly is the reverse of disassembly.
Maintenance and Cleaning Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 7-6 The parts shown in Figure 7-5 are assembled at the factory and are not meant to be removed by the end user. Removing any of these parts will void the warranty. CAUTION Figure 7-5: Non-Removable Parts (V-Station 4G)
Maintenance and Cleaning Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 7-7 7.1.3. CALIBRATING THE SENSOR After a device sensor is replaced, it must be calibrated before it can be used. To calibrate a device: 1. Select Sensor Calibration in the Tools drop-down menu. The Calibration Wizard dialog box is displayed (see Figure 6-10). Figure 7-6: Calibration Wizard Step 1 of 2 Dialog Box 2. Select the device you want to calibrate in the Current Device menu. 3. Click Calibrate. Wait as the device sensor is calibrated. 4. Click Next. The Calibration Wizard Step 2 dialog box is displayed (see Figure 6-11 on the next page).
Maintenance and Cleaning Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 5. Click Capture. 6. Place a finger on the sensor, hold it, and remove it as directed by the on-screen prompts. The capture results are displayed (see Figure 6-12). 7. Click Close. The device sensor is now fully calibrated and ready to use. Figure 7-7: Calibration Wizard Step 2 of 2 Dialog Box Figure 7-8: Calibration Wizard Capture Results Dialog Box 7-8
Maintenance and Cleaning Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 7-9 Sensors become soiled with residue, oils, or other contaminants due to contact with fingers and exposure to the elements. The sensor surface should be cleaned periodically for performance, aesthetic, and hygienic reasons. Care must be taken when cleaning the sensor to prevent dam-aging the sensor surface or surrounding components. To clean the fingerprint sensor in a V-Station 4G or V-Flex 4G device: 1. Remove electrical power from the device. 2. Moisten (do not saturate) a clean cotton swab or a lint-free cloth with rubbing (Isopropyl) alcohol. 3. Rub the sensor surface with the moistened cotton swab or lint-free cloth. Do not allow the cleaning product to drip onto any electronic components near the sensor. 4. Rub the sensor with a clean dry cotton swab or lint-free cloth to remove any traces of clean-ing product. 5. Reconnect power to the device. 7.2. CLEANING Do not use chlorine-based cleaners, such as bleach, or chlorine-based bath-room or mildew cleaners. Chlorine-based cleaners will not adversely affect the fingerprint sensor, but they could damage the electronic circuitry sur-rounding the fingerprint sensor. Do not use solvents such as acetone, methyl ethyl ketone, lacquer thinner, etc. Solvents will not adversely affect the sensor, but they are likely to dam-age the reader housing or other peripheral components. CAUTION Disposable ESD-safe wipes, such as ACL Staticide wipes, can be used to disinfect the sensor and buttons on a daily (or even more frequent) basis. Be aware that some wipes might not offer the same cleaning power as the prod-ucts mentioned above and thus should not be relied upon to thoroughly re-move all residue. Use of wipes does, however, helps keep sensor and button surfaces hygienic and makes an excellent complement to periodic cleaning. NOTICE Never use products such as abrasive cleaning powders, steel wool, scouring pads, or fine sandpaper to clean the sensor surface. These types of cleaning products will damage the sensor surface. WARNING
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Troubleshooting Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 8-1 8. Troubleshooting .................................................................................................................................. 8-2 8.1. Installation Error Messages ................................................................................................ 8-2 8.1.1. Error 1303 - Insufficient Privileges ..................................................................... 8-2 8.1.2. Error 27552 - Error Creating Database .............................................................. 8-3 8.1.3. Invalid Password ................................................................................................ 8-4 8.1.4. Error 27502 - User Not Associated with Trusted SQL Server ........................... 8-5 8.1.5. Error 27502 - SQL Server Does Not Exist ......................................................... 8-6 8.1.6. Insufficient System Memory ............................................................................... 8-7 8.1.7. Out of Disk Space .............................................................................................. 8-8 This chapter information about any error messages that might be experienced during the installation process. Chapter Index Chapter 8 - Troubleshooting Chapter Overview
Troubleshooting Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 8-2 8. TROUBLESHOOTING These error messages might occur during the SecureAdmin installation process. 8.1. INSTALLATION ERROR MESSAGES 8.1.1. ERROR 1303 - INSUFFICIENT PRIVILEGES This error can occur during SecureAdmin Client installation at the last step (right before “Finish”). If it occurs, it means that the user does not have sufficient rights to install software on the computer. Log off and log on either as a Administrator or another user that has sufficient privileges to install software and perform the setup process again. Figure 8-1: Error 1303
Troubleshooting Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 8-3 8.1.2. ERROR 27552 - ERROR CREATING DATABASE This error can occur during SecureAdmin Server installation process. If it occurs, it means that the user does not have sufficient privileges to access a specific SQL database. Contact your IT department to ensure that your privileges are correct for the specified database. Figure 8-2: Error 27552
Troubleshooting Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 8-4 8.1.3. INVALID PASSWORD This error can occur during SecureAdmin Server installation process on the User configuration screen (after the database configuration screen). If it occurs, it means that the password provided is not strong enough. Click OK, and re-enter a password that is considered more secure. The password should be between 8 and 30 characters long and contain at least one capital letter, one number, and one non-alphanumeric character. Figure 8-3: Invalid Password
Troubleshooting Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 8-5 8.1.4. ERROR 27502 - USER NOT ASSOCIATED WITH TRUSTED SQL SERVER This error can occur during the SecureAdmin Server installation process. If it occurs, it means that the InstallShield Wizard could not access the specified SQL database. Check your user name and password or contact your IT department to ensure that your user name is associated with the specified SQL database. Figure 8-4: Error 27502 - User Not Associated
Troubleshooting Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 8-6 8.1.5. ERROR 27502 - SQL SERVER DOES NOT EXIST This error can occur during the SecureAdmin Server installation process (at the time of database configuration, after the database selection screen). If it occurs, it means that the InstallShield Wizard could not connect to the specified SQL database because it does not exist or because the user is not authorized to access that database Check your user name and password or contact your IT department to ensure that your user name is authorized to access the specified SQL database. Figure 8-5: Error 27502 - Server Does Not Exist
Troubleshooting Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 8-7 8.1.6. INSUFFICIENT SYSTEM MEMORY This error can occur during the SecureAdmin Server installation process at the first screen after selecting server installation from the options screen. If it occurs, it means that the computer you are trying to install SecureAdmin Server on does not have sufficient system memory. Install more memory or install on a different machine. Figure 8-6: Insufficient System Memory
Troubleshooting Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 8-8 This error can occur during the SecureAdmin Client installation process when Secu-reAdmin starts to configure components, after the fingerprint feedback options selection. If it occurs, it means that the computer hard drive you are trying to install SecureAdmin Client on does not have sufficient hard drive space. Install a larger hard drive or install to a another hard drive that has sufficient disk space. 8.1.7. OUT OF DISK SPACE Figure 8-7: Out of Disk Space
Contact Information Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc. 9-1 CHAPTER 9 - CONTACT INFORMATION The L-1 Enterprise Access team endeavors to resolve all inquiries from clients with supported products in a timely fashion. Please visit our webpage for the most up to date information, hours, contacts, and resources available for resolving your technical needs. Please note that some services are provided un-der a support contract or warranty only. Website: http://www.l1id.com/enterpriseaccess/support North America: Support-EnterpriseAccess@L1ID.com International: Support-Intl-EnterpriseAccess@L1ID.com Registering your L-1 products is quick and easy and entitles you to a wide range of benefits such as notifications of product updates, newsletters, special offers, and invitations to L-1 Enter-prise Access Division events and training seminars. Please use the following address to register: http://www.L1ID.com/register4G 9.1. REGISTERING YOUR PRODUCT

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