Bissell 10N2 User Manual CARPET CLEANER Manuals And Guides 1505454L

User Manual: Bissell 10N2 10N2 BISSELL CARPET CLEANER - Manuals and Guides View the owners manual for your BISSELL CARPET CLEANER #10N2. Home:Vacuums & Floor Care Parts:Bissell Parts:Bissell CARPET CLEANER Manual

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EIGIO
USER'S GUIDE
10N2 SERIES
Thank

You

3

Safety Instructions

4

Product

4

Assembly

View

5-6

Operations

6-8

Maintenance

9

and Care

Troubleshooting

lO

Replacement

10

Accessories

11

Warranty

12

Customer

Parts

Service

TM

Thanks for buying a BISSELLCommercial Deep Cleaner
Thanks

for

We're

glad

BG10.

you

and

cleaning
Your

it with

and

so,

BISSELL

service

Chairman,

again,

Deep
one

should

care

Deep

went

Cleaner

into

high-tech

the
commercial

Cleaner-BG10
year

warranty.
dedicated

you

ever

have

is well
We also
Customer

a problem,

made,

and

stand
Service

you'll

receive

assistance.
invented

is a global

of high

Commercial

Mark J.

Cleaner-BG10.

Commercial

complete,

a knowledgeable,

great-grandfather

Thanks

Deep

floor

of this

a limited

considerate

Today,

about

Commercial

it with

department,

My

a BISSELL

know

construction

BISSELL

fast,

we

Commercial

system.

back

behind

a BISSELL

purchased

Everything

design

we

buying

Deep
from

Bissell
President

quality

leader

the

floor

in the

commercial

sweeper
design,
products

in 1876.
manufacture,
like

your

Cleaner-BG10.
all

of

us at BISSELL.

& CEO

2
www.bissellcommercial.com

855.544.7336

I MPORTANT SAFETY INSTRUCTIONS
When
using
anelectrical
appliance,
basic
precautions
should
be
observed,
including
thefollowing:
READALL INSTRUCTIONS BEFOREUSING
YOUR COMMERCIAL DEEPCLEANER-BG10.

•
•
•
•
•

,4',WARNING:

SAVE THESE
INSTRUCTIONS.

To reduce the risk of fire,
electric shock, or injury:

•
•
•
•
•
•
•
•
•

•
•

•
•
•
•
•
•
•

•
•
•
•
•
•
•
•

•
•
•

Donotusewithout
intake
screen
filterinplace.
Turn
offallcontrols
before
unplugging.
Unplug
before
altaching
theTurboBrush
®.
Beextracareful
when
cleaning
stairs.
Close
attention
isnecessary
when
used
byornear
children.

Donotimmerse.
THISMODEL IS FOR COMMERCIAL USE.
Useonlyonsurfaces
moistened
bycleaning
process.
Always
connect
toaproperly
grounded
outlet.
SeeGrounding
Instructions.
Unplug
fromoutletwhen notinuseandbeforeconducting
This appliance must be connected to
maintenance
ortroubleshooting.
a grounded wiring system. If it should
Donotleave
machine
whenit isplugged
in.
malfunction or break down, grounding
Donotservice
machine
when
it isplugged
in.
provides a safe path of least resistance
Donotusewithdamaged
cordorplug.
for electrical current, reducing the risk of
Ifappliance
isnotworking
asit should,
hasbeendropped,
electrical shock. The cord for this applidamaged,
leftoutdoors,
ordropped
intowater,
haveit repaired ance has an equipment-grounding conatanauthorized
Service
Center.
ductor and a grounding! plug. It must only
Useindoors
0nly.
be plugged into an outlet that isproperly
Donotpullorcarrybycord,usecordasahandle,
close
door
installed and grounded in accordance
oncord,pullcordaround
sharp
corners
oredges,
runappliance with all local codes and ordinances.
overcord,orexpose
cordtoheated
surfaces.
Unplug
bygrasping
theplug,notthecord.
Grounded
Donothandle
plugorappliance
withwethands.
Donotputanyobject
intoappliance
openings,
usewith
blocked
opening,
orrestrict
airflow.
Donotexpose
hair,loose
clothing,
fingers
orbodyparts
to
openings
ormoving
parts.
Donotpickuphotorburning
objects.
Donotpickupflammable
orcombustible
materials
(lighter
fluid,gasoline,
kerosene,
etc.)oruseinthepresence
of
Improper connection of the equipmentexplosive
liquids
orvapor.
grounding conductor can result in a risk
Donotuseappliance
inanenclosed
space
filledwithvapors
of electrical shock. Check with a qualified
given
offbyoilbase
paint,paintthinner,
some
mothproofing electrician or service person if you aren t
substances,
flammable
dust,
orotherexplosive
ortoxicvapors.
sure if the outlet is properly grounded.
Donotpickuptoxicmaterial
DO NOT MODIFY THE PLUG. If it will
(chlorine
bleach,
ammonia,
draincleaner,
gasoline,
etc.).
not fit the outlet, have a proper outlet
Donotmodify
the3-prong
grounded
plug.
installed by a qualified electrician. This
Donotallowtobeused
asatoy.
appliance is desiqned for use on a nomiDonotuseforanypurpose
other
thandescribed
inthis
n6r120-volt circui_t,and has a qrounding
user's
guide.
attachment plug that looks like t-heplug in
Donotunplug
bypulling
onthecord.
the
drawing alcove. Make certain that the
Useonlymanufacturer's
recommended
attachments.
appliance is connected to an outlet havAlways
install
floatbefore
anywetpickupoperation.
ing the same confiquration as the plug.
Useonlycleaning
products
formulated
byBISSELL
forusein
thisappliance
toprevent
internal
component
damage.
Seethe
No plug adapter should be used with this
appuance.
cleaning
fluidsection
ofthisguide.
Keep
openings
freeofdust,lint,hair,etc.
Donotpoint
altachment
nozzle
atpeople
oranimals
Keep
appliance
onalevelsurface.

www.bissellcommercial.com

GROUNDING
INSTRUCTIONS

WARNING:

855.544.7336

Product

view

Trigger
Spray Trigg

Switch

Cord

Adj

Handle
Handle
Release

Tank CarryHandle
\.

\

\

BackCarry Handle
Flow Indicator
HandleDetent
Water Tank
Tank

FrontCarry Handle

WARNING:To
reduce
the
risk
of fire and electric shock due to internal
component damage, use only BISSELLcleaning
fluids intended for use with the deep cleaner.
Non-BISSELLcleaning solutions may harm the
machine and void the warranty.

Cleanin_l fluid
Keep plenty of genuine BISSELLBigGreen Complete TM Formula on hand so you can clean
and protect whenever it fits your sctledule. Always use genuine BISSELLdeep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and will void the warranty.
BISSELLBigGreenComplete

TM

Formula.

Assembly
Your BISSELLCommercial Deep Cleaner-BGlO comes with no assembly
required:
4

www.bissellcommercial.com

855.544.7336

Operations
Before you clean
1.

o

3.

o

Some Berber carpets have a
tendency to fuzz with wear.
Repeated strokes in the same
area with an ordinary vacuum
or deep cleaner may aggravate th_scondition.

Vacuum area with a dry vacuum cleaner
thoroughly before deep cleaning.
Plan your cleaning route to leave an exit
path. It is best to begin cleaning in the
corner farthest from your exit.

Carpet
1.

ATTENTION:

Move furniture to another area if cleaning the entire room (optional.)

cleanin_l
1,

Remove dirty water tank. Pull dirty water
tank handle to upright position and lift up
to remove dirty water tank.
Liftclean water tank from the baseof machine.
A. Unscrew cap on top of the clean
water tank. Fill tank to FILL line with
clean, hot tap water.
B. Measure BISSELLformula using cap
on tank. Fill cap to line mice For each
full tank of water. Always use genuine
BISSELLformulas to maximize cleaning and for the safety of your machine
C. Screw cap back onto clean water
tank and place tank onto base of the
machine.

°

Replace dirty water tank securely on top
of the clean water tank and push handle
back to lock into place.

°

Plug into a proper outlet and turn the
power switch to the ON ( I ) position.

5.

°

Detent handle by pushing down on the
green lever on the back of the machine
while pulling back.
Cleaning strokes. While pressing the
trigger, make one slow forward wet pass
andanother back. Let the formula and
DirtLifter PowerBrushes do the work for you.
Note: Your machine is equipped
with a circuit breaker that will
automatically shut off the brush if
a large or loose object is caught
in the brush roll. If that happens,
be sure to unplug your machine,
remove the foreign object and then
_lug machine in to reset the circuit
reaker.

5,

5
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855.544.7336

Operations
Carpet
7.

cleanin_l continued

8.

Cleaning strokes Release the trigger
and make one slow forward and backward pass over the same area to remove
any residual dirty water and aid in drying.
Repeat cleaning passes until solution being
pulled up appears clean. Continue passes
without pressing the trigger untilyou can't
see any more water being pulledup.

o

Removethe dirty water tank by pulling the
handle to the upright position and lift up. Carry
the tank like a bucket to a utilily sink or outside
where you will dispose of the dirly water.

o

Unlatch the top of the tank from the bottom by
pushing the handle all the way fort,yard and
lifting the top off. Pour dirty water into the sink.
Note: You may notice hair and debris
deposits on the carpet or in the tank
that were loosened by the cleaning
action (especially with newer carpets
that have never been deep cleaned
before). This debris shouldbe picked
up and thrown away.

10. Fill the clean water tank with clean hot tap
water and follow instructions 2 - 7 to
continue cleaning.

Maintenance
Machine

and

9.

CAUTION:
Do notoverwet. Takecare notto
run over looseobjectsor edges
of area rugs. Stal[ingbrushmay
resultin prematureI:]eltfailure.

care

storable

Once your cleaning is complete, make
sure both the dirty and clean water
tanks are emptied, rinsed out and dried
before the next use.
Note: Store cleaner in a protected, dry
area. Since this product uses water, it
must not be sto_l where there is a
danger of freezing. Freezing will damagelntemal components and void the
warranty.

6
www.bissellcommercial.com

855.544.7336

Maintenance
Machine

and

care

care

WARNING:

For best results, a few simple steps can
assure your machine is well maintained
after your cleaning is complete
1.

Turn power OFF (0) Unplug the machine
and wrap the power cord.

2.

After emptying the clean and dirty
water tanks, rinse them out with running
hot tap water.

3.

The top half of the dirly water tank can also
be rinsed clean through the nozzle area.

4.

After carpet is dry, vacuum again to
remove hair and fuzz.

Belt removal

3,

and replacement

1.

Turn off the machine and unplug it from
the outlet.

2.

Remove the dirty and clean water tanks
from the base of the machine.

o

To reduce the risk of fire, electric
shock, or injury, turn power
OFF and disconnect plug from
electrical outlet before performing
maintenance or troubleshooting.

4.

5.

While standing behind the unit, lay the
unit on its' side (cord side up)

4.

Looking at the bottom of unit, find
the back center of the brush carriage
where the carriage latch is located. It
is between the brush assembly and the
front wheels.

So

Pull brush carriage towards you with
one hand until it stops, then pinch the
carriage latch with other hand while
pulling the carriage towards you. The
carriage should swing out to access belt
cover.

6.

Remove three screws from cover. Lift and
remove to access brush carriage.

7.

Turn the belt inward towards the large
pulley while lifting out.

8.

Place new belt over small pulley first and
then slip the belt over the large pulley.

9.

Replace the brush carriage and screws.

6A.

7.

9.

6B.

8.

10.

10. Push brush carriage back into place
making sure the carriage latch locks
back into place.
7
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855.544.7336

Maintenance

Brush removal

and

care

and replacement

1.

Turn OFF (0) the machine and unplug
from the outlet.

2.

Remove the dirty_and clean water tanks
from the base of the machine.

3.

While standing behind the unit, lay the
unit on its' side (cord side down).

4.

Looking at the bottom of the unit, find the
center of the brush carriage where the
carriage latch is located. It is between
the brush assembly and wheels.

5.

Pull the brush carriage towards you with
one hand until it stops. Pinch the carriage latch with the other hand while
pul|ing the carriage towards you. The
carriage should swing out to access
brush end cover.
o

Removethree screwsfrom endcap. Pull
off to releasebrush roll.

4,

6A.

6B.

endcap

7.

With cover removed, the brush comes
out easily by tilting the loose end out of
the carriage.
o

o

To replace the brush roll back into the
unit, place the large open end of the
brush onto the carriage and tilt opposite
end back into place. (same image as 7,
just change arrow direction)
With the brush sittinG relatively straight
up and down by itself, place endcap
back on top and replace three screws.
The brush will need to be held and centered to the cover while placing it back

7.

8,

10.

on.

10. Spin the brush by hand to make sure it
turns freely with some minor resistance
from the motor. Push brush carriage back
into place with a light pull against the
lock.

8
www.bissellcommercial.com

855.544.7336

Troubleshooting

WARNING:

Reduce Spray or No Spray
Possible causes

To reduce the risk of fire, electric
shock, or in'urly,turn power
OFF and disconnect plug from
electrical outlet before performing
maintenance or troubleshooting.
Remedies

1

Water
tankmaybeempty

1

2

Tankmaynotbeseated
completely

2 Turn
power
OFF
(0) Remove
androseat
tank

3

Pump
mayhavelostprime

3

Turn
power
OFF
(0)andthenback
ON(I) Waitoneminute,
thendepress
trigger

4

Debris
filteronbaseisclogged

4

Usehand
toremove
debris

DirtLifter _ PowerBrush
Possible causes

Fillclean
tankwithhottapwater

does not turn
Remedies

1

Thebeltisofforbroken

1 Turn
power
OFF
( 0 ) andunplug
unitfromoutletFollow
instructions
onpage14

2

Theunitisintheupright
position

2

Brushes
onlyrotatewhenunitisreclined
using
the
detentpedal

3

Circuit
breaker
onmachine
mayhave
tripped

3

Turn
themachine
OFF( 0 )andunplug
fromoutletCheck
toseeif foreign
object
iscaught
inbrush
roll Remove
objectPlugmachine
intoresetcircuitbreaker

Cleaner not picking up solution
Possible causes
1

Tanks
maynotbeseated
properly

Remedies
1

Pickupboththeclean
anddirtywatertanksandreseat
themsotheyfitsnuggly
ontheunit

2

Clean
watertankisempty

2

Check
fluidlevels
inclean
watertankandrefillif necessary

3

Dirty
watertankhaspicked
upthemaximum
amount
ofdirtywater
theredfloatdoor
hasclosed

3

Empty
dirty
watertankRefill
clean
water
tankwithwater
andformulaPlace
both
tanksback
ontounit

4

4
Redfloat"door"inthetankmayhaveclosed
asa resultof
bumping
anobject
ormoving
machine
backandforthtooquickly

Turn
themachine
OFF(O),
allowing
redfloatdoor
torelease
intotheopen
position,
Turn
theunitbackON(I) to
continue
cleaningBesure
yourforward
andbackward
strokes
arecompleted
ataslower
pace

5

Front
nozzle
ofmachine
isclogged

5.

Use
fingers
toremove
anydebris
fromthisarea

6

Upper
body
filterisclogged

6

Use
fingers
toremove
anydebris
fromthisarea

Other maintenance or service not included in the manual should be
performed by an authorized service representative.

Thank you for selecting a BISSELL product.

I

Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-855-544-7336.

9
www.bissellcommercial.com

855.544.7336

J

Replacement

parts

-

Item
1

Part No.
203-7451

Part
Float

2

203-7452

Dirly tank assembly

3
4

203-7453
203-7454

Dirty tank gasket
Clean tank assembly

5
6

203-7455
203-7456

Clean tank cap assembly
Nozzle gasket

7
8

203-7741
203-7458

Nozzle assembly
Brush

9
10

203-7459
203-7460

Brush endcap
Belt

6

Name

2

3

4

5

7

8

9

10

Accessories
Item
1
2

Part No.
203-6651
203-6652

Part Name
3" Tough Stain Tool
Powered TurboBrush® Hand Tool

3
4

203-6653
203-6654

4" Upholstery Tool
6" Stair Tool

5
6

203-6655
203-0116

Spraying Crevice Tool
2-in-1 Crevice Tool

7

203-7240

Tough Stain Tool

8
9

30G3
31 B6

Hose assembly, 6"tool, bag
BISSELL
BigGreenCompleteTM Formula

2

6

7

3

4

5

9

For a complete list of replacement parts and cleaning
formulas, for your BISSELLCommercial deep cleaner
please visit www.bissellcommercial.com
or contact
BISSELLCustomer Service at 1.855.544.7336.
10
www.bissellcommercial.com

855.544.7336

Warranty

- BISSELL

Commercial

Deep

Cleaner-BG

10

This warranty gives you specific le.qal ri.qhts, and you may also have other rights which may
vary from state to state. I[you neea add]tional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELLCustomer Service by E-mail, telephone, or regular mail as described below.
Limited one Year Warranty
Sub ect to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product
BISSELLHomecare, Inc. will repair or replace (with new or remanufactured components or
products), at BISSELLsoption, free of charge from the date of purchase by the original
purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELLproduct should require service".
This warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfdnction caused by negligence, abuse, neglect, unauthorized repair, or any
other use not in accordance with the user's guide is not covered.

If your BISSELL product should require service:
Contact BISSELLCustomer Service to locate a BISSELLAuthorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELLCustomer Service.
Website
www.bissellcommercial.com
Or Call:
BISSELLCustomer Service
1-855-544-7336
Monday- Friday 8 a.m. - 5 p.m. ET
Or Write:
BISSELLBusinessVentures, LLC.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Customer Service
BISSELL
BUSINESSVENTURES,LLC.IS NOT LIABLEFORINCIDENTALOR CONSEQUENTIAL
DAMAGES OF ANY NATUREASSOCIATEDWITH THE USEOF THISPRODUCT.BISSELL'S
LIABILITY
WILL NOT EXCEEDTHE PURCHASEPRICEOF THE PRODUCT.
Some states do not allow the exclusion or limitation
of incidental or consequential
damages,
so the above limitation
or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS
FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHERORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied warranty
may not apply to you.

last so the above limitation

11
www.bissellcommercial.com

855.544.7336

BISSELL customer

Service

For information about repairs or replacementparts, or questionsabout your warranb,, call:

BISSELL Customer

Service

1-855-544-7336
Monday

- Friday

8 a.m. -

5 p.m. ET

Or write:
BISSELLBusiness Ventures, LLC.
PO Box 3606
Grand Rapids MI 49501
ATTN: Customer Service

Or visit the BISSELLwebsite - www.bissellcommercial.com
When contacting BISSELL,have model number of cleaner available.
Please record your Model Number:
Please record your Purchase Date:
NOTE: Please keep your original sales receipt. It
provides proof of purchase clate in the event of a
warranty
claim. See Warranty on page 1 1 for details.

SiSSEII

°

BigGreen CommerciaF"
©2011 BISSELL Business Ventures, LLC.
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 120_4358
Rev 7/11
Visit our website at:
www.bissellcom mercial.com

12

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855.544.7336



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