Bissell 1697 User Manual POWER STEAMER PRO SERIES Manuals And Guides 99040364

BISSELL Power Steamer Manual 99040364 BISSELL Power Steamer Owner's Manual, BISSELL Power Steamer installation guides

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BISSELL

Service Guide

Model 1697/1698 Power Steamer Pro Series
Contents:

Section

Troubleshooting .........................................................
Exploded View Drawing ...............................................
Parts List ..................................................................
Wiring Diagram .........................................................
Identification of Date Code and Model Number ....................
Functional Test ..........................................................
Repair Guide
• Pump ..................................................................
• Motor .................................................................
•
Switch ................................................................
• Heater ................................................................
• Power Cord ..........................................................

1
2
3
4
5
6

•
•
•
•
•

12
13
14
15
16
17

Wiring Harness ......................................................
Detent Lever .........................................................
Wheels ...............................................................
Hose ..................................................................
Brush Roll ............................................................

Photograph

- Tubing Routing in the Base ..........................

7
8
9
10
11

1. Troubleshooting

Guide

No Spray
1) with unit off, fill both tanks with water, remove and replace each tank, turn on
and pull trigger
2) check pump belt for damage or wear
3) check flow indicator filter, tighten cap securely
4) hold tank over sink, manually activate valve on the bottom of each tank and
check for flow, check for gaskets on the exit port of each tank
5) check for debris in the receivers for each tank
6) attempt to spray through upholstery tool, if sprays, the problem is either a
pinebed hose, bad trigger valve, clogged heater or clogged spray tip (go to
#7): if no spray, the problem is either a bad pump, leaky Smart-Mix or leaky
tank receiver (go to #11)
7) actuate handle trigger slowly and feel for the actuation of the trigger valve (if
in doubt, remove upper handle assembly and actuate trigger valve manually)
8) unplug unit, remove main housing and cheek for pinched tubes
9) remove handle cover and cheek for pinched tubes
10) blow air through the heater and check for blockage
11) blow air through the trigger valve and check function
12) remove spray tips and cheek for blockage
13) replace pump and repeat #1
14) if still no spray, replace Smart-Mix assembly and/or tank receiver
Brush
1)
2)
3)

doesn't turn
check pump belt and brush belt for damage or wear
check to see if brush belt is on both pulleys
remove brush and check bearings and pivot arms, replace any damaged
components
4) check pump pulley for teeth damage, replace pump if damaged

No

suction/poor water recovery
1) check that diverter valve is in proper position/operates
2) check to make sure tank and lid are seated properly
3) check for drain plug and gasket
4) cheek both gaskets between tanks and unit, make sure the motor duet gasket does
not get sucked in when the unit is turned on, if so pull up gently on the gasket
5) check tank lid for damage
6) check that the float is not stuck in the up position
7) check placement of gasket between window and main housing

No suction from upholstery tool
1) check that diverter valve is in proper position/operates
2) check hose attachment at rear of unit
3) remove nozzle window, move diverter to upholstery/pre-treat, manually open
diverter door farther and check for proper position of upholstery duet
4) unplug unit, remove main housing
5) check duct/hose for clogs
03/03/99 Rev C

Heater
1)
2)
3)
No

light doesn't come on
check actuation of the switch
unplug unit, remove lower front handle cover and check for loose wires
replace light assembly

hot water
1) check that heater switch is on, let the heater warm-up for about 2 minutes and
check the temperature of the water coming out the spray tips compared to the
temperature in the tank (note: upholstery tool does not spray heated water)
2) unplug unit, remove lower handle cover and check for loose wires
3) replace heater assembly

Tank leaks
1)
2)
3)
4)
5)

check for tank drain gasket
fill bladder and look for leaks
fill tank outside bladder and look for leaks
check tank exit port for debris
replace tank assembly

Unit leaks
1) check tanks for leaks
2) check bottom of tanks for the gasket, check Smart Mix bottle for straw
3) fill tanks, put tanks in unit, check for leaks with unit off
4) turn on and check for leaks
5) unplug unit, remove housing(s) by leak and check connections
Too mueh/little
1) check
tanks
2) check
3) check
4) check

chemical

from Smart-Mix

position of Smart-Mix knob, should use one bottle of solution with 1-2
of water on High Traffic setting, 2-4 tanks on Normal
bottle for leaks
straw in bottle, o-ring on the insert assembly and gasket on the outside
receiver area for debris

Unit sprays for a few seconds then stops
1) remove belt door and look for air bubbles in the tubing from the pump; if no
bubbles, look for pinched tubes (see #5-#7 of the No Spray section)
2) turn Smart Mix setting to water only, if bubbles stop check Smart Mix bottle
for missing gasket, straw or o-ring
3) replace gasket on Smart Mix bottle and main tank
4) unplug unit, remove main housing, replace Smart Mix assembly and repeat
#1; if still no spray replace tank receiver, then replace pump.

03/03/99 Rev C

3. Parts List
g._

P.fiBzl_

01
02
03
04
05
06
07
08
09
10
10
10
11
12
13
14
15
15
15
•16

0109201
6030961
6O3O966
0159155
0149155
0139850
0109210
0142987
0134435
0134423
0134445
0134446
0139168
0137511
0108422
0169592
0134424
0134426
0134428
0140325

17
18
19
20
20
21
22
23
24
24
24
25
26
27
28
29
30
81
31
31
32
33
34

0130212
0100315
0139040
0104057
0131782
0109148
0104052
0139860
0136966
0136987
0136988
0135171
0135170
0107067
0108421
8807030
0104054
0134907
0134908
0134909
0101065
0101795
0104050

35
36
37

0103161
0104051
0132984

39
39
39
40
41
42
43
44
45
46
47
46
49
50

0132991
0132992
0132993
0104053
0103160
0104056
0108970
0107185
01OO620
0100621
0102603
0140710
0135580
0100170

KEY

PARTNO.

UPH TOOL 4"
WINOOW FOR 4" TOOL
BRUSH FOR 4" TOOL
TUFF STAIN TOOL 3" WIDE
BRUSH FOR 3" TOOL
WINDOW FOR 3" TOOL

8t
52
83
54
55
56

HOSE & GR!P ASSY
TOP ASSY
TANK HANDLE

87
58
59
60
61
62
63
64
85
66

0139754
O13O44O
0100105
0139131
0130050
0107370
0133261
0106105
010_602
0107371

HANDLE UP/FRONT(16981)
HANDLE UP/FRONT(1697)
HANDLE UP/FRONT(1698)
TRIGGER-HANDLE
PUSH ROD-HANDLE
SPRING-PUSH ROD
VALVE ASSY-TRIGGER
HANDLE UP/REAR(16981)
HANDLE UWREAR(1697)
HANDLE UP/REAR(t698)
FI.OATASSY
BAFFLE-TANK
BLADDER
TANK
GASKET FOR DRAIN CAP
DRAIN CAP
CREVICE TOOL
SEAL-OVAL
WINDOW-BASE
ONERTER(16981)
DIVERTER(1697)
DIVERTER(1698)
BASE-KNOB
KNOB-DNERTER
PLUNGER-DIVERTER
SPRING-OIVERTER
SCREW _8 X 3/4"
GASKET-DNF..RTER
HOUS_-._16981)
HOUSING(IS97)
HOUSING(1696)
SHAMPOO BoI"n.E
CAP ASSY-8OI"R.E
GASKET.SHORT OUCT
AIR DUCT SHORT
GASKET MOTOR INTAKE
COVER-MOTOR
COVF.R-BELT(16981)
CO_4ER-EF_LT(1697)
COVER-BELT(1698
O-RING FOR ABOVE
AIR DUCT,,I.ONG
GASKET-MOTOR
MOTOR ASSY
PUMP_
BELT-PUMP
BELT-BRUSH
T CONNECTOR(ODD BARB)
RECEIVER AUTOLOAD
PEDAL-HANDLE RELEASE
AXlE-WHEEL

66
67
68
69
69
69
7O
70
70
71
72
72
72
73
74
75
76
77
78
79
80
81
82
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX

0133260
0108420
0130051
0101174
0108451
0104443
0104451
0136750
0104501
0108801
0108_2
7108617
0134414
0134416

0134415
0105601
0134413
0134415
0134417
0106215
0101256
0101185
0108550
0102812
010_811
0101651
0107635
0103510
0100481
010_485
010_490
01049,50
0105520
0105906
0105912
0105925
0133722
0139440
0139442
0139444
0139446
0139447
0139448
7103416
_7202
m7204
88O5O40
0100290

WHEEL
BASE
AUTOMIX ASSY
BARE FLOOR A'rrACHMERT
PIVOT ARM-RIGHT
ARM RETAINER-RIGHT
ELEVATOR LEVER RIGHT
SPRAY TIP
T CONNECTOR(REGULAR)
ARM RETAINER-LEFT
ELEVATOR LEVER LEFT
SPRING-ELEVATOR LEVER
PNOT ARM-LEFT
FLOOR BRUSH ASSY
WIPER-BARE FLOOR
WIRING HARNESS(1697)
WIRING HARNESS(1698)
CADDY-STORAGE
HEATER
SWITCH-HEATER UGHTED(16961)
SW_CHmOWER
SWITCH-RED(IS98)
HANDLE LO/REAR(16981)
HANDLE LO/REAR(1697)
HANDLE LO/REAR(1698)
UGHTASSY(1698 & 16981)
HANDLE LO/FRONT(t6981)
HANDLE LO/FRONT(1697)
HANDLE LO/FRONT(1698)
E-RING
BUSHING-WHEEL
TURBO BRUSH ASSY
RUBBER BLOCK-HEA_ER
POWER CORD(1697 & 1698)
POWER CORD(16981)
CAP-FLOW INDICATOR
SPINNER-FLOW INO
FILTER-FLOW INO
BASE-FLOW IND
CLAMP4J_RGE
CLAMP-SMALL
WIRING JUMPER
BEARING.FLOOR BRUSH
OWNERS MANUAL(16981)
OWNERS MANUAL(1697)
OWNERS MANUAL(1696)
CORD WRAP
10" TUBE-CLEAR VINYL
15" TUBE_LEAR VINYL
5" TUBE-CLEAR VINYl.
28" TUBE-CLEAR VINYl.
14" TIJBE URETHANE
32" TUBE-URETHANE
GASKET MATERIAL. 136" DIA
SCREW #6-19 X I/Z*
SCREW 10-32 X 2.75"
NUT 10-32 BLACK
SCREWS & HUTS KIT

11

14

52
51

54

62
63

78

_Ii

_

Ii

iI

_

_

80

4. Wiring Diagram

9LACK

0105601
LIGHT ASST.
2 NOEN 120 V

\\l

LIGHTED
SWITCH
TIO862t t
NON-LIGHTEDI
SWITCNI

VAC

NEAT

POWER
SWITCH

zlx
OLACK

01049_
JUMPER
BLACK

POWERCORD
0102811 1813 SVT ITOH 1698A)
1813 SVT (FOR 1608)

WHITE
WHITE

GREEN

GREEN

0104451
HARNESS
IIEATFH
GREEN

TES:
.250
.tOT
,250
.2SO
.250

X
X
X
X
X

.025
.032
.032
.032
,032

FEMALE NON-INSULATED
FEMALE HOH-IHSULATED
MALEITEMALE NON-INSULATED
FEMALE NON-INSULATED
FEMALE INSULATED

0105910
MOTOR
120V. NA

0104501
HEATERASST,
500B I I20V
OlOOSIO THERMOSTATON 150"_9"[. OFF 180°i5"F
0108S?1 THERMAL
CUTOUT- 240 -3:5 [

5.
•

Identification

of Date Code/Model

Number

Underside of the foot of the unit is a motor rating label that contains the model
number and the date of manufacture.

6.
•
•
•
•

•
•

Initial Functional

Plug unit into a HI-POT tester to detect dielectric failures.
Plug unit into 120V outlet to determine obvious failures such as dead motor,
dead heater, dead heater light or abnormal noise.
Fill water and solution tanks.
Turn on power switch, amps should be approximately 6 AMPS. Then turn on
heater switch (if present), the current will jump to approximately
9AMPS.
When the heater switch is turned "ON", the heater light and lighted switch (if
present) should come on. If any of these conditions do not occur, check for
proper wiring (heater switch).
To test solution flow, depress trigger until the unit's flow indicator fills with
water and the red spinner begins to spin rapidly.
Once proper flow has been determined, all water must be purged from the unit
using air at 5-10 PSI.
The purpose of removing the water is to prevent
cracking of internal components due to freezing and expansion.

Repair
•

Test

Guide Section

Disconnect
cleaner from power source before servicing.
diagram before attempting to wire any internal components.

Reference

wiring

7. Pump
•
•
•
•
•
•
•
•
•

Remove six screws from the main housing
Remove window, flow indicator cap and belt access door
Unsnap main housing from front of base
Remove main housing assembly
Remove four screws surrounding pump
Remove pump by lifting upward and turn to pivot off belts
Disconnect tubing and remove old pump
Place smooth belt over pump pulley and insert new pump into cogged belt and
seat pump
Reconnect tubing and secure pump to base with four screws
Reattach top cover and secure with six screws (Note: It is critical that the
upholstery duet tab be properly located into the slot on top of the motor cover
to insure proper alignment of main housing over duct. This tab may pop out
of the slot each time the housing is removed, so check for this condition on
every repaired unit. Also, tubing and duets should be routed per Photograph
#1, section 17)

03/03/99 Rev C

8. Motor
•
•
•
•
•
•
•
•
•

Remove six screws from the main housing
Remove window, flow indicator cap and belt access door
Unsnap main housing from front of base
Remove main housing assembly
Remove smooth belt
Remove four screws surrounding the motor cover
Lift and remove motor cover
Disconnect leads and remove motor
Reconnect leads and seat new motor in base (Note: Motor gaskets must be
attached properly and ground of the motor must be facing downward in base)
Attach inlet duct to motor ( Note: Projection on inlet duct must be held in
place by motor cover)
Replace motor cover and attach with four screws
Replace pump tube in tube holder on the front of motor cover
Reattaeh smooth belt

•
•
•
•
•
•

Replace top cover and secure with six screws.
Reattaeh top cover and secure with six screws (Note: It is critieai that the
upholstery duet tab be properly located into the slot on top of the motor cover
to insure proper alignment of main housing over duct. This tab may pop out
of the slot each time the housing is removed, so check for this condition on
every repaired unit. Also, tubing and ducts should be routed per Photograph
#1, section 17)

9. Switch
•
•
•
•
•
•
•
•
•

Remove two screws from the front of upper handle
Remove two screws from tool caddy
Remove tool caddy
Remove two screws from the rear of the lower handle
Remove upper handle assembly
Lay handle horizontal and separate front and rear handles
Disconnect leads from old switch
Remove switch
Install new switch and reassemble (Note: One or more of the insulator caps on
the heater may come off when opening the cover. These must be put back in
place prior to closing the handle.)

10.
•
•
•
•
•
•

Heater
Remove two screws from the front of upper handle
Remove two screws from tool caddy
Remove tool caddy
Remove two screws from the rear of the lower handle
Remove upper handle assembly
Lay handle horizontal and separate front and rear handles
03/03/99 Rcv C

Remove leads and tubing from heater
Remove heater assembly
Install new heater assembly and reassemble (Note: One or more of the
insulator caps on the heater may come off when opening the cover. These
must be put back in place prior to closing the handle.)

11.

Power Cord
Remove
Remove
Remove
Remove

•
•
•
•
•
•
•

two
two
tool
two

screws from the front of upper handle
screws from tool caddy
caddy
screws from the rear of the lower handle

Remove upper handle assembly
Lay handle horizontal and separate front and rear handles
Remove leads from heater and switch
Install new cord and reassemble (Note: One or more of the insulator caps on
the heater may come off when opening the cover. These must be put back in
place prior to closing the handle.)

12.
•
•
•
•
•
•
•
•

Wiring

Remove top cover and disassemble handle
instructions)
Disconnect leads from heater and switch
Remove motor cover (four screws)
Disconnect leads from motor

•
•
•
•

(see Motor

and Power

Cord for

Remove clip from right rear wheel
Remove wheel
Remove wiring harness
Replace and reassemble (Note: One or more of the insulator caps on the heater
may come off when opening the cover. These must be put back in place prior
to closing the handle.)

13.
•
•

Harness

Detent Lever
Remove
Remove
Unsnap
Remove
Remove

six screws from the main housing
window, flow indicator cap and belt access door
main housing from front of base
main housing assembly
detent lever

Replace and reassemble
Reattaeh top cover and secure with six screws (Note: It is critical that the
upholstery duet tab be properly located into the slot on top of the motor cover
to insure proper alignment of main housing over duct. This tab may pop out
of the slot each time the housing is removed, so check for this condition on
03/03/99Rev

C

every repaired unit.
#1, section 17)

14.
•
•
•
•
•
•
•
•

Also, tubing and ducts should be routed per Photograph

Wheels

Remove six screws from the main housing
Remove window, flow indicator cap and belt access door
Unsnap main housing from front of base
Remove main housing assembly
Remove clip ring on wheel axle
Remove wheel and axle assembly
Replace and reassemble
(Note: When reattaching the main housing, it is critical that the upholstery
duct tab be properly located into the slot on top of the motor cover to insure
proper alignment of main housing over duct. This tab may pop out of the slot
each time the housing is removed, so check for this condition on every
repaired unit. Also, tubing and duets should be routed per Photograph #1,
section 17).

15.

Hose

•
•
•
•
•

Remove six screws from the main housing
Remove window, flow indicator cap and belt access door
Unsnap main housing from front of base
Remove main housing assembly
Disconnect hose from air duct
Diseormect hose solution tube

•
•

Replace and reassemble
Reattach top cover and secure with six screws (Note: It is eritieai that the
upholstery duct tab be properly located into the slot on top of the motor cover
to insure proper alignment of main housing over duct. This tab may pop out
of the slot each time the housing is removed, so check for this condition on
every repaired unit. Also, tubing and ducts should be routed per Photograph
#1, section 17)

16.
•
•
•
•

Brush Roll
Recline handle and place base assembly upside down on a flat surface
Remove two red pivot arm retainers
Remove pivot arms and belt
Remove old brush roll
Insert new brush roll into cogged belt
Reattach pivot arms and seat brush roll
Reattach red pivot arm retainers (Note: The guard on the pivot arm must face
down towards the floor)
03/03/99 Rev C



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