Bissell 18M9V User Manual VACUUM Manuals And Guides 1409468L

User Manual: Bissell 18M9V 18M9V BISSELL VACUUM - Manuals and Guides View the owners manual for your BISSELL VACUUM #18M9V. Home:Vacuums & Floor Care Parts:Bissell Parts:Bissell VACUUM Manual

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USER'S GUIDE
58F8, 18M9, 84G9, 26T5 SERIES
Thank You
Safety Instructions
Product View
Assembly
Operations
Maintenance and Care
Troubleshooting
Replacement Parts
Accessories
Warranty
Consumer Services
lanks for buying a BISSELL vacuum
We're glad you purchased a BISSELL vacuum. Everything we know
about floor care went into the design and construction of this com-
plete, high-tech home cleaning system.
Your BISSELL vacuum is well made, and we back it with alimited three
year warranty. We also stand behind it with a knowledgeable, dedicat-
ed Consumer Services department, so, should you ever have a prob-
lem, you'll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in ] 876. Today,
BISSELL is a global leader in the design, manufacture, and service of
high quality homecare products like your BISSELL vacuum.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman, President & CEO
2www. b is s ell. co m y_, 800.237.7691
SAFETY INSTRUCTIONS
When using an electrical appli-
ance, basic precautions should be
observed, including the following:
READ ALL INSTRUCTIONS
BEFORE USING YOUR
UPRIGHT VACUUM.
Always connectto a polarized outlet (leftslot is
wider than right). Unplug from outletwhen not
in useand before conducting maintenance.
WARNING: To
reduce the risk of fire, electric shock, or injury:
• Do not modify the polarized plug to fit a
non-polarized outlet or extension cord.
• Do not leave vacuum cleaner unattended
when it is plugged in.
• Unplug from outlet when not in useand
before servicing.
• Unplug before attaching the TurboBrush.
• Do not use outdoors or on wet surfaces.
• Do not allow children to operate vacuum
cleaner or use as a toy.
• Close attention is necessary when used
by or near children.
• Do not use for any purpose other than
described in this user'sguide.
• Use only manufacturer's recommended
attachments.
• Do not usewilh damaged cord or plug.
• If appliance is not working as it should,
has been dropped, damaged, left out-
doors, or dropped into water, have it
repaired at an authorized service center.
• Do not joullor carry by cord, use cord as
a handle, close a door on cord, or pull
cord around sharp edges or corners. Do
not run appliance over cord. Keep cord
away from heated surfaces.
• Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
• Do not handle vacuum cleaner or plug
with wet hands.
• Do not put any object into openings. Do
not usewith any opening blocked; keep
openings free of dust, lint, hair, and any-
thing that may reduce air flow.
• Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
• Turn off all controls before plugging or
unplugging vacuum cleaner.
• Useextra care when cleaning stairs.
• Do not pick up flammable materials
(lighter fluid, gasoline, kerosene, etc.) or
use in the presence of explosive liquids
or vapors.
• Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
• Do not use vacuum cleaner in an
enclosed space filled with vapors given
off by oil base paint, paint thinner, some
moth proofing substances, flammable
dust, or other explosive or toxic vapors.
• Do not pick up hard or sharp objects
such as glass, nails, screws, coins, etc.
• Do not pick up anything that is burning or
smoking,suchas cigarettes,matches,or
hot ashes.
• Do not usewithout filters in place.
• Useonly on dry, indoor surfaces.
• Keep appliance on a level surface.
• Do not carry the vacuum cleaner while it
is running.
• Hold plug when rewinding onto cord
reel. Do not allow plug to whip when
rewinding.
SAVE THESE
INSTRUCTIONS
FOR FUTURE USE
THIS APPLIANCE
HAS A
POLARIZED PLUG
To reduce the risk of electric shock, this
appliance has a polarized plug (one
blade is wider than the other). This plug
will fit in a polarized outlet only one way.
If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician to install a
proper outlet. Do not change the plug in
any way.
This model is for household use only.
3
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view
Stretch Hose.
TurboBrush®\
Tool
PET
Tool
(selectmodelsonly)
Clean Carpet
Sensor
(selectmodelsonly)
Clean
Indicator
(selectmodelsonl'
Crevice
Wand
Easy
DirtContainer
Filter
Activated
Carbon
(select
only)
Lock
SealTM Lever
Headlic
Handle
Carr)_in
Handle
Combination
HoseCli
FurnitureProtection
Guard 'Powerfoot
CAUTION:
Do not plug in your vacuum
cleaner until you are familiar
with all instructionsand
operating procedures.
Filter
Washable
Release
Pedal
Height
Adjustment
Knob
Quick
Reach®
,Handle
Hose
Wand
Base
"Foot
Hose
[/k WARNING:
Plastic film can be dangerous.
Toavoid danger of suffocation,
keep away from babies and
children.
4www.bJssell.com 800.237.7691
You need: Phillips heacl screwdriver.
Attach handle to vacuum
1. Locate the vacuum handle and remove
the screw packet taped to the base of the
handle.
2. Stand the vacuum upright and slide the
base of the handle firmly into the grooves
at the top of the vacuum body.
3. Check to be sure the handle is fitted to the
vacuum body. If there is a _ap in front,
continue to push firmly unti/the handle is
flush.
4. Insert the screw provided from the screw
packet into the existing hole. Tighten
securely with a screwdriver.
Attach vacuum hose and tools
I. Line up tabs on the base of the Twist 'n
Snap hose with the corresponding notches
on the hose collar. Turn the hose to the
right to lock into place.
2. Grasp the Quick Reach Handle and slide
the end of the hose into the hose wand
base. Snap the hose into the upper hose
clip on handle.
3. Slide the extension wand and crevice tool
together into storage clip.
4.. Snap the combination tool into the storage
clip.
5. Attach the TurboBrush Tool by lining up
with base of holder in handle and push
back to snap into place.
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Automatic cord rewind
1. Gently pull out power cord and stop
when yellow line is visible. Do not pull
power cord beyond the red line. Plug
cord into electrical outlet.
.To return cord, turn vacuum power switch
OFF, and remove plug from outlet. Hold
plug andpress automatic cord button to
wind cordinto reel. Do not allow plug to
whip when rewinding.
Power switch
The power switch is located justbelow the
handle on the side of the vacuum.
I -ON O- OFF
Handle position
Press the handle release pedal with
foot to place vacuum into cleaning
positions.
1• Upright: Forstorage,transporting,and above
floor cleaningwith tools.
• Transportin uprightpositionby tiltingvacuum
on rearwheelsand pushforward or use
carrying handleon back of handlebase.
2. Normal cleaning: Presshandle release
pedal once for mosthousehold floor cleaning.
3. Low cleaning: From normal cleaning
position, presshandle release pedal once for
cleaning under low furniture.
Hei_lht adjustments
Turn dial on powerfoot to adjust to
one of five height adjustments. If dial
is difficult to turn, tilt the cleaner back
htly to take the weight off the foot
ile turning.
Lowest Setting: For low pile carpet and
barefloors.
Medium Setting: For medium pile carpet.
Highest Setting: For high pile and most
shag carpet. Adjust to high
setting if difficult to push.
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Clean carpet sensor (select models only)
Clean carpet sensor detects dirt and
debris bemg picked up while vacuum is Clean Carpet Sensor
In use.
Red Light: Vacuumpicking up dirt
Alternate to Green andRed:
Slightly soiled area.
Green Light: Vacuumdetectsclean area.
Clean filter indicator (select models only)
The indicator tells you when lhe air
flow in your vacuum is reduced due to
dirty filters or a clog in the hose. The
indicator will remain green until lhe air
flow is reduced - and then will change
to red. When fully red, the airflow is
greatlyreduced or clogged by a dirty
filter; follow instructions on pages 8 & 9
to clean/replace your filters.
Tools
m
Attach desired tool to hose for above
floor cleaning surfaces or hard to reach
areas.
1. Remove Hose: with vacuum in upright
position, grasp the Quick Reach Handle
to separate hose from hose base.
2. Attach tools by firmly pushing onto
vacuum hose or extension wand.
A. Combination dusting brush/
upholstery tool:
Rotatefor desired use. Use brushside to
dust, or for blinds, books, lamps, shelves,
and baseboards. Useupholstery side to
for furniture, drapes, and fabrics.
B. Crevice Tool: Use in tight, narrow
spaces.
C. Extension Wand: Use with desired
attachment for longer reach.
D. TurboBrush Tool: Use rotation
brush action for small flat areas such
as stairs and cushions. Pressgently
down and pull towards you in raking
motion; too much pressure will cause
brush to stop rotating. Select models
TM
include Pet TurboEraser Tool- follow
same instructions for operation and
maintenance.
Clean Filter Indicator
NOTICE:
Thefloor brushwill
continueto rotate
while youuse your
vacuumfor above
floor cleaning.To
prevent carpet dam-
age, do notlean on
the vacuum or let the
powerfoot tilt forward.
7
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Empty Dirt Container
Empty when €lirt reaches the "Full"
line on the container.
1. Turn power OFF. Unplug power cord
from electrical outlet.
.
3.
.
Slide Lock'n Seal lever to "Unlock" position.
Graspdirt cup handleportionand pullstraight
outto removefromvacuumand empty.
Place dirt container back in the vacuum
and slide lever to lock position.
NOTE: The dirt container may be
washed in warm water with mild
detergent. Make sure it is €om-
pleteF/dry before replacing.
Unlock Positior
e
Line
Position
ntenance and care
¢leanin_l the inner & outer circular filter
1. Turn power OFF. Unplug vacuum cord
from electrical outlet.
.Remove dirt container. Grasp the filter
located at the bottom of the dirt con-
tainer, lift and pull straight out.
DO NOT PULL CIRCULAR FOAM
FILTER OUT OF THE FILTER CUP
WHILE IT IS STILL IN THE VACUUM.
e
3. Grasp the plastic tab on the top of the circu-
lar foam filters; twistto unlock and pull out.
e
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ntenance and care
Cleaning the inner & outer circular filter continued
4. Separate the outer foam filter and inner
pleated circular filter.Wash each individually
by hand in warm water. Mild detergent may
be used if desired. Rinsewell; let filterscom-
pletelyair dry before replacing in filter cup.
.Wash filter cup in warm water with mild
detergent. Completely air dry before
reassembling with filters.
DO NOT PUT IN DISHWASHER.
6. The upper tank and louvers can be
wiped clean with a damp cloth. Reach
underneath the upper tank and turn the
rim of the louvers to the left to unlock. Pull
straight down and remove. Make sure all
parts are completely dry before replacing.
7. To replace louvers, position top of louvers
inside clear center cavity and turn toward
the right to lock tabs into place.
Cleaning_ the pre-motor filter
The pre-motor filter protects the motor
from debris.
1. Turn power OFF. Unplug vacuum cord
from electrical outlet.
2. The pre-motor filter is located under-
neath the filter cup in the round center
portion of the Lock 'n Seal lever.
3. Removethe small round filter and any
debris on top of it. Rinse under warm
water; air dry completely before replacing.
Replacing__ the post-motor filter
The post-motor filter assists in the
filtration process to return clean air
to the room.
1. Turn power OFF. Unplug vacuum cord
from electrical outlet.
2. Locate filter behind door on side of
vacuum. Remove and replace when
filter becomes dirty. The white, pleated
filter is NOT washable.
Pre-Motor --
Filter
Open
Door
Select model 18M9-W includes an
Activated Carbon Filter that follows the
same operation and replacement instruc-
tions.
Remove
Filter
9
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ntenance and care
Checkin_l rotafin_l floor brush and drive belt
Check your vacuum's rotating floor
brush and drive belt regularly for
wear or damage. 3.
1• Turn power OFF. Unplug vacuum cord from
electrical outlet.
2. Place handle in low position and turn vacu-
um over so bottom side is facing up.
3. Using a screwdriver, remove the five screws
and lift brushcover off.
4. Grasp rotating floor brush at both ends
and lift.
5. Clean strings, hair and other debris from
rotating floor brush, motor pulley and drive
belt areas.
Pulley
6. Check drive belt for wear, cuts or stressed
areas.
7. Check air passageway for obstructions.
Removedebris from this area.
Replace drive belt
I. Turn power OFF. Unplug vacuum cord
from electrical outlet.
.With rotating brush removed (steps 1-4
of checking rotating floor brush and
drive belt), grasp old drive belt and
remove from motor pulley. Discard old
drive belt.
3. Place new drive belt over motor pulley
and stretch other end over rotating floor
brush in the space between the bristles.
4.. Place ends of rotating floor brush down
into slots.
.
.
Turn rotating floor brush by hand in the
direction of the motor pulley. If properly
installed, drive belt will center itself on
rotating brush.
Reposition brush cover and fasten 5
screws back into place.
3 &4.
Pulley
BrushCover
Air Passageway
BrushCover
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ntenance and care
Clearing a clog
Low suction or poor pickup may be
due to a clog in the vacuum. If you
notice a change in the sound of Ihe
vacuum motor, check for clogs.
1. Turn power OFF. Unplug vacuum cord
from electrical outlet.
2. Empty dirt container.
3. Check upper tank and suction inlet for clogs.
4. Grasp Quick Reach Handle and remove
hose wand from base to check for clogs
in the base, the wand, and the hose.
5. Remove the screw attaching the hose
wand base to the vacuum. Straighten the
hose wand base and unclog with long,
narrow object such as broom stick.
6. If the clog persists,follow stepsfor checking
rotating floor brushon page 10 and inspect
the air passageway for obstructions. Screw
inlet
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ntenance and care
Replace headli_lht
1. Turn power OFF. Unplug vacuum from
electrical outlet.
2. Using a flat screwdriver or coin, insertinto
the sloton the right of the lensand gently
push inner latch to the leftto remove the lens.
3. Pullold Bulbstraight out of socket. Pushnew
Bulb straight into socket until locked into
place.
4. Reposition lens By inserting the tab on
the left side and then pushing the right
side Back into place.
TurboBrush Tool maintenance
Select models include Pet TurboEraser
Tool Ihat follows same maintenance
instructions.
I. Turn power OFF. Unplug vacuum cord
from electrical outlet.
2. Turn tool so bottom side faces up and
remove the two screws.
3. Remove the faceplate and clear any
obstructions
4. Remove the brush from the drive belt to
clean debris.
5. Reposition the drive belt on the brush,
and place ends of brush in slots on the
side. Reposition faceplate and secure
with two screws.
12 www.bissell.com 800.237.7691
g
Vacuum cleaner won't turn on
Possible causes
1. Powercordnotpluggedin
2. Blownfuse/trippedbreaker
3. Damagedcord
Vacuum cleaner won't pick up
Possible causes
1. Cloginhoseorelsewhereinvacuum
2. filtersaredirty
3. Dirtcontainerisfull
4. Hosenotattachedproperly
5. Dirtcontaineroruppertanknotinstalledproperly
6. Incorrectheightadjustment
7. Crackorholeinhose
8. Brokenorwornbeltdrive
9. Rotatingfloorbrushjammed
10. Rotatingfloorbrushbristlesworn
Tools won't pick up
Possible causes
1. Cloginhoseorelsewhereinvacuum
2. Filtersaredirty
3. Dirtcontainerisfull
4. Dirtcontaineroruppertanknotinstalledproperly
5. Crackorholeinhose
Visible dirt escaping from cleaner
Possible causes
1. Dirtcontainerfull
2. Filtersmissingorinstalledincarre_y
Cord will not retract
Possible causes
1. Knottedortwisted
Remedies
1. Checkelectricalplug
2. Check!replacafuseorresetbreaker
3. RefertoaBISSELLauthorizedservicecenterforrepairor
replacement
Remedies
1. Followinstruclionsonpage11forclearingclogs
2. Checkanddeanpre-motorandpest-motorfilters,
seepages8 & 9
3. Emptydirtcontainer
4. Graspquickreachhandleandfirmlypushhosewandonto
thehosewandbase
5. Pesitioncorrectlyandlockinplace
6. Adjustpowerfootto correctheightsetting
7. Checkhoseandreplaceifneeded
8. Replacedrivebet,seepage10
9. Removebrushanddeandebrisfcambrushends
10.Replacebrush
Remedies
1. Followinstructionsonpage11forclearingclogs
2. Checkandcleanpre-motorandpost-motorfilters,
seepages8&9
3. Emptydirtcontainer
4. Positioncorrectlyandlockinplace
5. Checkhoseandreplaceifneeded
Remedies
1. Emptydirtcontainer
2. Checkpre-motorandpest-motorfiltersforcarrectinstallation
Remedies
1. Fallowinstructionsonpage6
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
I Please do not return this product to the store. I
For any questions or concerns, BISSELLis happy to be of service.
Contact us directly at 1-800-237-7691.
www.bissell.com _, 800.237.7691 13
)lacement parts
Item Part No. Part Name
1 32074 Style 9 Drive Belt (2-Pack)
2 203-1297 Standard Headlight Bulb
3 203-2450 Hose Assembly (84G9/18M9/26T5 series)
4 203-2468 Hose Assembly (58F8 series)
5 203-2449 Brush Dowel (15")
6 32R9 Style 16 Inner and Outer Circular Pre-Motor Filter Set
7 73K1 Style 16 Inner Circular Pre-Motor Filter
8 69B1 Style 16 Outer Circular Pre-Motor Filter
9 32076 Style 7/9/16 Post-Motor Filter
10 203-1215 Style 7/9/16 Pre-Motor Filter
11 203-5685 Carbon Pre-Motor Filter (18M9-W model)
1 2 3/4
8 9/10 1 1
567
These items are available for purchase as accessories for your BISSELL
vacuum: To purchase call 1-800-237-7691 or visit www.bissell.com.
Item Part No. Part Name
1 203-2447 TurboBrush Tool
2 203-7529 Pet TurboEraser Tool (18M9-W model only)
3 203-1063 Crevice Tool
4 203-1099 Combination Dusting/Upholstery Brush
5 203-1084 Extension Wand
14 www.bissell com y_, 8 0 0.2 3 7.7 6 9 1
This warranty gives you specific legal riqhts, and you may also have other rights which may
vary from state to state. Ifyou neea add]tional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELLConsumer Services by E-mail,
telephone, or regular mail as described below.
Limited Three Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product
BISSELLHomecare, Inc. will repair or replace (with new or remanufactured components or
products), at BISSELLsoption, free of charge from the date of purchase by the original
purchaser, for three years any defective or malfunctioning part.
See information below on "If your BISSELLproduct should require service".
Thiswarranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any
other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELLConsumer Services to locate a BISSELLAuthorized Service Center in your
a rea.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELLConsumer Services.
Website or E-maih
www.bissell.com
Or Call:
BISSELLConsumer Services
1-800-237-7691
Monday- Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or Write:
BISSELLHomecare, Inc.
P© Box 3606
Grand Rapids, MI 49501
AI-EN: Consumer Services
BISSELLHOMECARE,INC. IS NOT LIABLEFORINCIDENTALOR CONSEQUENTIALDAMAGES
OF ANY NATUREASSOCIATEDWITH THEUSEOF THISPRODUCT.BISSELL'SLIABILITYWILL NOT
EXCEEDTHEPURCHASEPRICEOF THEPRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHERORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE THREE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied warranty last so the above limitation
may not apply to you.
NOTE: Please keep your oriclinal sales receipt. It provides proof of date of purchase
in the event of a warranty claim.
1S
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consumer services
For information about repairs or replacementparts, or questionsabout your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or write:
BISSELLHomecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN:ConsumerServices
Or visit the BISSELLwebsite - www.bissell.€om
When contacting BISSELL,have model number of cleaner available.
Please record your Model Number:
Please record your Purchase Date:
NOTE: Please keep your original sales receipt. It
provides proof of purchase aate in the event of a
warranty claim. See Warranty on page 15 for details.
16 www.bissell.com f_
©2013 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 1104367
Rev 9/13
Visit our website at:
www.bissell.com
800.237.7691

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