Bissell 7700 Users Manual Ug120 4004_7700_807

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Big Green Complete™
USER’S GUIDE
7700 SERIES

3

Safety Instructions

4-5 Product View

6

Assembly

7-8 Special Features

8-14 Operation

14-15 Maintenance and Care

16 Troubleshooting

17 Consumer Services

18-19 Replacement Parts

20 Warranty

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Thanks for buying a BISSELL Big Green Complete
We’re glad you purchased a BISSELL Big Green Complete cleaning system.
Everything we know about floor care went into the design and construction
of this complete, high-tech home cleaning system.
Your Big Green Complete is well made, and we back it with a limited
one-year warranty. We also stand behind it with a knowledgeable,
dedicated Consumer Services department, so, should you ever have a
problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is
a global leader in the design, manufacture, and service of high quality
homecare products like your Big Green Complete.
Thanks again, from all of us at BISSELL.

Mark J. Bissell
President and Chief Executive Officer

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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions
should be observed, including the following:
Read all instructions before using your BIG GREEN COMPLETE

WARNING: To reduce the risk
of fire, electric shock, or injury:

■ Do not immerse.
■ Use only on surfaces moistened by cleaning process.
■ Always connect to a properly grounded outlet.
■ See Grounding Instructions.
■ Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
■ Do not leave machine when it is plugged in.
■ Do not service machine when it is plugged in.
■ Do not use with damaged cord or plug.
■ If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized Service Center.
■ Use indoors only.
■ Do not pull or carry by cord, use cord as a handle, close
door on cord, pull cord around sharp corners or edges, run
appliance over cord, or expose cord to heated surfaces.
■ Unplug by grasping the plug, not the cord.
■ Do not handle plug or appliance with wet hands.
■ Do not put any object into appliance openings, use with
blocked opening, or restrict air flow.
■ Do not expose hair, loose clothing, fingers or body
parts to openings or moving parts.
■ Do not pick up hot or burning objects.
■ Do not pick up flammable or combustible materials
(lighter fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.
■ Do not use appliance in an enclosed space filled with vapors
given off by oil base paint, paint thinner, some moth proofing
substances, flammable dust, or other explosive or toxic vapors.
■ Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.).
■ Do not modify the 3-prong grounded plug.
■ Do not allow to be used as a toy.
■ Do not use for any purpose other than described in
this User’s Guide.
■ Do not unplug by pulling on the cord.
■ Use only manufacturer’s recommended attachments.
■ Always install float before any wet pick up operation.
■ Use only cleaning products formulated by BISSELL for
use in this appliance to prevent internal component
damage. See the cleaning fluid section of this guide.
■ Keep openings free of dust, lint, hair, etc.
■ Do not point attachment nozzle at people or animals
■ Keep appliance on a level surface.
■ Turn off all controls before unplugging.
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■ Unplug before attaching the air powered floor
TurboBrush.®
■ Be extra careful when cleaning stairs.
■ Close attention is necessary when used by or
near children.
■ Do not use without filters in place.
■ WARNING: The power cord on this product contains
lead, a chemical known to the State of California to
cause birth defects or other reproductive harm.
WASH HANDS AFTER HANDLING.

SAVE THESE
INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
Commercial use of this unit voids the
manufacturer’s warranty.

GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk of
electrical shock. The cord for this appliance has an
equipment-grounding conductor and a grounding
plug. It must only be plugged into an outlet that is
properly installed and grounded in accordance with
all local codes and ordinances.
Grounded
Outlets

Grounding Pin

WARNING:

Improper
connection of the equipment-grounding
conductor can result in a risk of electrical
shock. Check with a qualified electrician
or service person if you aren’t sure if the
outlet is properly grounded. DO NOT MODIFY
THE PLUG. If it will not fit the outlet, have a
proper outlet installed by a qualified electrician. This appliance is designed for use on a
nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug
in the drawing above. Make certain that the
appliance is connected to an outlet having
the same configuration as the plug. No plug
adapter should be used with this appliance.
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Product view - water filtrated vacuum mode
Grip

Carry Handle

Top Lid

Extra Long
Power Cord

Quick Release™ Hose Door

Collection Tank Handle
Wand
Collection Tank
Hose Solution Line

Air Powered Floor TurboBrush

Optional Accessories:
Some or all of these may have come with your unit. These items are available for purchase. To order replacement parts, additional tools or formulas,
please refer to page 17-18.

Air Powered Floor
TurboBrush®

Carpet Deep
Cleaning Tool

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Multi-Surface Floor Tool

5” Brush

Hard Floor Tool (Shown 4” Upholstery Tool
with Microfiber Pad)

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Crevice Tool- (works
for wet cleaning too)

Dust Brush

Drain Cleaner
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Product view - wet cleaning mode

Solution Tank

Deep Cleaning Floor Nozzle

Keep plenty of genuine BISSELL
deep cleaning formulas on hand
so you can clean whenever it
fits your schedule. Always use
genuine BISSELL deep cleaning
formulas. Non-BISSELL cleaning
solutions may harm the machine
and void the warranty.

BISSELL Formulas:
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 17-18.

43 oz. 3X
48 oz. Fiber
48 oz. Multi48 oz. Pet Odor
Concentrated Fiber Cleansing Formula™ Allergen Removal™ and Soil Removal™
Cleansing Formula™ with Scotchgard™ Formula™ with
Formula with
with Scotchgard™ Protector
Scotchgard™
Scotchgard™
Protector
Protector
Protector
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48 oz. Natural
Orange Extract
Formula with
Scotchgard™
Protector

48 oz. BISSELL
Lavender Essence
Formula with
Scotchgard™
Protector

32 oz.
Hard Floor
Solutions™
Formula

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How to use this guide

WARNING:

Do not plug in your
cleaner until you have
completely assembled it per
the following instructions
and are familiar with all
instructions and operating
procedures.

This user’s guide has been designed to help you
get the utmost satisfaction from your BISSELL
Big Green Complete. You’ll find assembly and
operating instructions, safety precautions,
as well as maintenance and troubleshooting
instructions. Please read this user's guide
thoroughly before assembling your product.
Pay particular attention to the product diagram,
assembly instructions, and part names. Locate
and organize all parts before assembly. Familiarize
yourself with the parts and where they go.
Following this user’s guide will greatly enhance
your ability to get the most performance from your
BISSELL Big Green Complete for many years.

Assembly
Your Big Green Complete is easy to assemble and 1
requires no tools:
1. Attach hose to Quick Release™ Hose Door
by inserting fitted end and turning clockwise
until you hear it click into the locked position.

2

2.

Attach hose solution line to unit by inserting
fitted end into the machine. Turn clockwise
until it snaps into place.

3

4

3.

Snap the two wand pieces together by
lining up tabs with holes and clicking
together. Be sure that the wand piece with
the adaptor (see figure 4a) is the one you will
attach to the tool to. Attach assembled wand
to grip using the same technique.

4.

Snap the desired tool on the end of the wand.
4a
Place wand adaptor into the wand caddy on
the side of the unit.

5

5.

Place either tool caddy or solution tank (if
wet clean mode is desired) onto the back of
the machine.

Wand Adaptor
Wand Caddy

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Special features of your BISSELL Big Green Complete
Your BISSELL Big Green Complete is a
complete home cleaning system. Not only does
it come with many unique features, it has been
designed with you, the customer, in mind.

Built-in heater
Big Green Complete models all feature a patented
built-in heater which heats hot tap water
up to 25 degrees hotter to safely
optimize cleaning effectiveness. The heater will
never allow the cleaning solution temperature
to exceed 190 degrees. The heater switch on the
back of the machine controls the heater so you
have the option to turn off the heat if you want to.

Microfiber Pad

Top View

Microban

®

Microban antimicrobial product protection fights
the growth of odor causing bacteria, mold and
mildew in the machine. Keeps it cleaner and fresher
between uses.

Hard floor tool
Bottom View

BISSELL’s unique hard floor tool uses a combination
of gentle scrubbing action and strong suction to
clean your hard floor surfaces and leave them dry
within minutes.

Hard floor microfiber pad
Soft and gentle microfiber pad is washable and
re-usable, time and time again.

Tool caddy
The onboard tool caddy can be used to store any
tools you are not currently using.

Cleaning tools

Selector

Your Big Green Complete comes with a variety of
advanced tools, each one just right for a specific
job. Some of these tools have multiple uses.
Air powered floor TurboBrush:
Perfect for carpets and rugs, this air-powered
floor TurboBrush comes with an air flow
adjustor. When using on normal length carpets
and rugs set the selector to Low. For especially
thick or long carpet or rugs, switch the selector
to High. Additional airflow will be brought in
from the top of the brush in the High position.
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Special features of your BISSELL Big Green Complete
Cleaning tools (continued)
Multi-surface floor tool:
May be used on both carpet/rugs or hard floor
surfaces. For use on carpets, make sure the tab
is in the down position
. This will hide
the soft outer brushes. For hard floor surfaces,
press the opposite tab in the down position
. This will engage the soft outer brushes.
Crevice tool: May be used for both dry
vacuuming or wet cleaning.
NOTE: In wet cleaning mode the crevice tool
will spray water and cleaning solution. Take
care not to press the trigger when in water
filtrated vacuum mode.

Quick Release™ Hose Door
The handy Quick Release™ Hose Door ensures
that the machine’s hose never rests on your
carpet or hard floors, keeping them clean and
dry while filling or emptying the tanks.

Wand caddy
Perfect for storage or when you take a break
from cleaning, the wand caddy holds the grip,
wands and tools firmly in place.

Operation
Vacuuming
Getting Ready
In order to maximize the cleaning and filtration
power of the Big Green Complete make sure there
is always water in the collection tank. Fill with
clean tap water up to the tank fill line. Vacuuming
without water in the collection tank will require
more frequent washing of the filters to prevent
build up of dust and other particles, which may
cause damage to the motor.
1. If desired, make sure the tool caddy is in the back
of the machine. Store appropriate vacuuming
tools as needed.
2. Attach desired tool to end of wand (or
directly to grip).

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Operation
Getting Ready (continued)
3. Remove the collection tank from the unit by
opening the Quick Release Hose Door and
lifting the tank straight up by the handle.

4.

Remove the top lid from the collection tank
and set aside.

5.

Fill the collection tank to the fill line (located
on side of tank) with clean, cold water.

6.

Replace the top lid back onto the top of the
collection tank.

7.

Set the collection tank back in the machine.

8.

Select "WATER FILTER VACUUM" with the
mode selector.

9.

Close the Quick Release Hose Door tightly
until it clicks into the locked position.

3

4

5

6

7

8

10. Plug into a proper outlet and press the ON/
OFF button down into the ON position.
Emptying the tank
1. Open the Quick Release™ Hose Door and
remove the collection tank by lifting straight
up with the tank handle.

2.

Remove the top lid from the collection tank
and set it aside.

3.

Empty dirty water into a sink or toilet, or outside.
Pour the dirty water out from the corner of the
tank. Rinse out the tank thoroughly.

4.

Refill the tank if needed and replace the top lid
back onto the top of the collection tank.

5.

Set the collection tank back in the machine.

6.

Close Quick Release hose door tightly until it
clicks into locked position.

7.

If finished vacuuming, refer to the Maintenance
and care section starting on page 14.

Wet cleaning
Before you clean
1. Plan activities to give your carpets time to dry.
2.

Thoroughly dry vacuum the area to be cleaned.

3.

Plan your cleaning route to leave an exit
path. It is best to begin cleaning in the
corner farthest from your exit.

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Operation
Getting ready to wet clean

Tip:

NOTE: Remove tool caddy if in place.

1.

Attach the desired wet cleaning tool to end
of wand or grip.

2.

Open the Quick Release™ Hose Door and
select “WET CLEAN” with the mode selector.

3.

Place the clean solution tank on a
flat surface.

4.

Fill the solution tank by first unscrewing the
measuring cap. Always use genuine BISSELL
formulas to maximize cleaning and for the
safety of your machine. Fill tank to fill line with
hot tap water. Add two full measuring caps of
formula. Screw measuring cap tightly back
onto the solution tank.

5.

Place the solution tank back in
the machine.

6.

Make sure the float is in place. To install,
slide float into the channel located on "Fill
Line" side of the collection tank. There is
only one way to properly install the float.

7.

Move furniture to another area
if cleaning an entire room.
2

4a

4b

4c

4d

5

Plug into a proper outlet and press the ON/
OFF, wet clean and heater (if desired) buttons
down into the ON position.
Note: Allow one minute for the built-in
heater to warm up before cleaning. The Big
Green Complete will be fully warmed and
will provide optimal performance after one
minute in the heater ON position.

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Operation
Carpet Cleaning
1. Attach carpet deep cleaning tool to end of wand.
2.

Place carpet deep cleaning tool directly on
carpet. Pull the spray trigger to spray cleaning
solution while pulling the wand towards you.

3.

Keeping nozzle of the carpet deep cleaning tool
firmly against the carpet surface, continue to
make slow forward and backward wet passes
until no more dirt can be removed.
Do not overwet.

4.

Release spray trigger and make slow forward
and backward passes over the same area to
remove any residual dirty water.

5.

Repeat wet cleaning passes until water
being pulled up appears clean.

6.

Continue passes without pressing the spray
trigger until you can't see any more water
being pulled up.

7.

Continue to clean entire carpet working in 3'
by 3' sections.

8.

If machine loses suction, stop spraying and
check the collection tank level. Empty if
necessary.

9.

If the machine stops spraying turn off
wet clean button immediately and check the
solution tank level.

ATTENTION:
Some Berber carpets have a
tendency to fuzz with wear.
Repeated strokes in the same
area with an ordinary vacuum
or deep cleaner may aggravate
this condition.

NOTE: Never run in wet clean mode when
the clean water formula tank is dry or
missing.

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Operation

2

3

When you are finished
1. Turn off the heater, wet clean, and power buttons.
2.

Remove the collection tank from the unit by
opening the quick release hose holder and
lifting the tank straight up by the handle.

3.

Remove the top lid from the collection tank
and set it aside.

4.

Empty dirty water into a sink, toilet or outside.
Pour the dirty water out from the corner of the
tank. Rinse out the tank thoroughly.

4

NOTE: You may leave the solution tank with
water and formula in it so you are ready for
the next use.

5.

CAUTION:
Your Big Green complete is

Allow all parts to dry before storing.

Hard floor cleaning
1. See “Getting Ready to Wet Clean” on Page 10.
2.

Be sure to use BISSELL Hard Floor Solutions in
the solution tank for hard floor cleaning. Fill the
formula tank by first unscrewing the measuring
cap. Always use genuine BISSELL formulas to
maximize cleaning and for the safety of your
machine. Fill tank to fill line with hot tap water.
Add one full cap of formula. Screw measuring
cap tightly back onto the solution tank.

3.

Set the solution tank back in the machine.

4.

Attach microfiber pad to quick dry hard floor tool by
attaching to the Velcro strips on the top of the tool.

5.

Attach the hard floor tool to end of the wand.

6.

Place tool directly on the hard floor surface,
resting on the pad.

7.

Squeeze the spray trigger to moisten the pad
with cleaning solution.
Caution: Do not oversaturate.

8.

Move the tool back and forth across the floor
to clean. Squeeze spray trigger as needed.

9.

Tilt the tool forward and pull back. This will
create the best suction and will help get the
hard floor surface as dry as possible.

designed to clean hard flooring such as ceramic tile, vinyl,
laminate, marble, stone and sealed
hard wood floors. Do not use on
any unsealed hard floor surfaces.
4

10. Continue until room is complete.
11. See “When you are finished” instructions above.
12. Be sure to remove the microfiber pad and
clean it by hand or machine wash as needed.
Allow it to dry completely before next use.

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Operation

2.

Refer to the “Getting Ready to Wet Clean” on
page 10.

3.

Attach the desired wet cleaning tool to the
wand or grip.

4.

Clean by pressing the spray trigger to spray
solution onto the area to be cleaned. Slowly
move the tool back and forth over the soiled
surface. Release the spray trigger to suction
soiled water. Continue to clean the area,
working in small sections, until no more
dirt can be removed. Suction as needed to
remove as much water as possible.
Caution: Do not overwet.

5.

Remove and rinse tools in clean, running
water. Dry and put away.

6.

See "When you are finished" instructions on
page 12.

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Upholstery cleaning
Your Big Green Complete comes with special tools
for vacuuming and wet cleaning upholstery, stairs
and more.
1. Important! If using to wet clean upholstery,
check the upholstery tags before proceeding.
a. Check manufacturer’s tag before
cleaning. “W” or “WS” on the tag means
you can use your Big Green Complete.
If the tag is coded with an “X” or an “S”
(with a diagonal stripe through it), or
says “Dry Clean Only”, do not proceed
with deep cleaning. Do not use on velvet
or silk. If manufacturer’s tag is missing
or not coded, check with the furniture
maker or the furniture dealer.
b. Check for colorfastness in an
inconspicuous place.
c. If possible, check upholstery stuffing.
Colored stuffing may bleed through
fabric when wet.
d. Plan activities to allow upholstery time
to dry.
e. Vacuum thoroughly.

Manufacturer’s tag

Tip:
It is recommended that you
suction clean water from the
tap to rinse out the hose.

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Operation
Cleaning fluid section
Keep plenty of genuine BISSELL Formula
on hand so you can clean and protect
whenever it fits your schedule. Always use
genuine BISSELL deep cleaning formulas.

43 oz. 3X
Concentrated
Fiber Cleansing
Formula™ with
Scotchgard™
Protector

WARNING:
To reduce the risk of fire and
electric shock due to internal
component damage, use only
BISSELL Deep Cleaning Formulas
intended for use with the deep
cleaner. Non-BISSELL cleaning
formula may harm the machine
and void the warranty.

48 oz. Fiber
48 oz. Multi48 oz. Pet Odor
Cleansing Formula™ Allergen Removal™ and Soil Removal™
with Scotchgard™ Formula™ with
Formula with
Protector
Scotchgard™
Scotchgard™
Protector
Protector

48 oz. Natural
Orange Extract
Formula with
Scotchgard™
Protector

48 oz. BISSELL
Lavender Essence
Formula with
Scotchgard™
Protector

32 oz.
Hard Floor
Solutions™
Formula

Maintenance and care
Machine storage
Once your cleaning is complete make sure the dirty
water from the collection tank is emptied. Rinse out and
dry before the next use. For wet cleaning, the solution
tank can be left filled and ready to use.
Note: Store your Big Green Complete in a
protected dry area. Since this product uses
water it must not be stored where there is a
danger of freezing. Freezing will damage the
internal components and void the warranty.

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Maintenance and care
Machine care
For best results, a few simple steps can assure
your machine is well maintained after your
cleaning is complete.
1. Press all buttons OFF. Unplug the machine
and wrap the cord.
2.

WARNING:
To reduce the risk of fire,
electric shock or injury
unplug from outlet before
servicing.

After emptying the dirty water from the
collection tank, rinse it out thoroughly with
hot water. Remove all inner parts (water
filtration tower and mode selector) if desired.
Rinse them and allow to dry before returning
into tank.
Note: To remove inner parts, turn mode
selector to remove. Pull mode selector straight
out towards you. The water filtration tower can
now be taken out through the top of the tank.

3.

For wet cleaning, remove and clean all tools
that were used. Allow to dry before storing.

4.

Remove the hose, taking care to keep both
ends up to avoid spilling. Dump out any
remaining water and flush clean with hot tap
water. Allow to dry before storing.

5.

a. Pre-motor filter: Take apart the top lid by
pulling the tab away from the separator.
Inspect the foam filter. If dirty, rinse clean
and allow to dry before returning it to the
machine. Re-assemble the top lid by placing the filter in its spot and re-attaching
the separator. Use care to make sure the
“T” pieces are lined up under the shallow
grooves on the top lid itself. For replacement of this part, see pages 18-19.

Water Filtration
Tower

Mode Selector

b. HEPA Media filter: This filter is located at
the back of the machine, underneath the
Quick Release Cord Wrap. Use one finger to
depress the latch and pull the door down.
Open towards you and down to the ground.
Use two hands to remove the filter from
its slot. If dirty, rinse clean and allow to dry
before returning it to the machine. Make
sure the filter door is fully closed prior to
operating the machine. For replacement of
this filter see pages 18-19.

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Troubleshooting

Reduce Spray or No Spray

WARNING:
To reduce the risk of fire,
electric shock or injury
unplug from outlet before
servicing.

Possible Cause

Remedies

1. Make sure power is on
2. Solution tank may be empty
3. Tank may not be seated properly

1. Press power button if needed
2. Fill tank according to directions
3. Turn ON/OFF, heater and wet clean
button off. Remove and reseat tank
4. Check connection at front of
machine
5. Depress wet clean button to turn on

4. Hose solution line may be disconnected
5. Wet clean is not turned on

Machine is not suctioning
Possible Cause

Remedies

1. Collection tank may not be placed properly

1. Open Quick Release™ Hose Door, lift
out tank and re-seat. Re-latch Quick
Release™ Hose Door
2. Check to make sure the top lid is
properly seated
3. Check all connections
(At grip, wand and tool)
Push tight if necessary
4. Empty collection tank by following
instruction on page 9
5. Check to see if tank needs to be
emptied. Make sure float is down
towards bottom of tank
6. Remove top lid. Remove and
clean pre-motor filter by following
instructions on page 15
Filter must be completely dry
before using again

2. Collection tank may not be
assembled properly
3. Wand tool connections are not tight

4. Collection tank is full
5. Float has tripped
6. Pre-motor filter is dirty

Built-in heater light does not illuminate
Possible Cause

Remedies

1. The heater button has not been depressed
2. The ON/OFF button has not been depressed

1. Depress the heater button
2. Depress the ON/OFF button

Other maintenance or service not included in the manual should be performed by an
authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.
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BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call:

BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday

8 a.m. — 10 p.m. EST
9 a.m. — 8 p.m. EST

Or write:
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services

Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event
of a warranty claim. See Warranty on page 20 for details.

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Replacement parts - BISSELL Big Green Complete
Below a list of common replacement parts*. While not all of these parts may have come
with your specific machine, all are available to you for purchase, if desired.

Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42

Part No.

Part Name

203-7063
203-7064
203-7073
203-7066
203-7067
203-7068
203-7069
203-7070
203-7071
203-7072
203-7065
203-7074
203-7076
203-7077
203-7078
203-7079
203-7080
203-7082
203-7083
203-7084
203-7085
203-7086
203-7087
203-7088
203-7089
203-7090
203-7091
203-7092
203-7093
203-7094
203-7095
203-7098
203-7099
203-7100
203-7102
0716
710A
720A
730A
0740
0750
0484

Multi-Surface Floor Tool
Air Powered Floor TurboBrush
5" Brush
Wand
Adaptor
Crevice Tool
Dust Brush
Carpet Deep Cleaning Tool
Carpet Deep Cleaning Tool Brush Strip
Carpet Deep Cleaning Tool Adaptor
4" Upholstery Tool
Quick Dry Hard Floor Tool (pads not included)
Hard Floor Microfiber Pads (2 Pack)
Drain Cleaner
Tool Caddy
Hose Grip Assembly
Measuring Cap
Pre-Motor Filter
HEPA Media Filter
Solution Tank
Small cap/insert
HEPA Filter Door
Float
Diverter
Water Filtration Tower
Water Filtration Tower Gasket
Separator with Filter
Top Lid Assembly
Lid
Collection Tank w/Microban
Collection Tank Assembly w/Microban
Motor Duct Gasket
Quick Release™ Hose Door™ Assembly
Carry Handle Assembly
Caster Wheel
3X Concentrated Fiber Cleansing Formula 48 oz.
Fiber Cleansing Formula 48 oz.
Multi-Allergen Removal Formula 48 oz.
Pet Odor and Soil Removal Formula 48 oz.
Natural Orange Extract Formula 48 oz.
Lavender Essence Formula 48 oz.
Hard Floor Solutions 32 oz.

*Not all parts are included with every model.

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Replacement parts - BISSELL Big Green Complete
1

2

3

4

5

6

7

8

9

10

11

12

13

14

(Pads not included

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

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Warranty - BISSELL Big Green Complete
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.

Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option,
free of charge from the date of purchase by the original purchaser, for one year any defective or
malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply
to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.

If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty,
contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE
USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER
ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION
OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION
FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
©2007 BISSELL Homecare, Inc
Microban® is a registered trademark of Microban Products Company

16
20

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Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 120-4004
Rev 7/07
Visit our website at:
www.bissell.com
Scotchgard is a trademark of 3M

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10/30/07 3:42:07 PM



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