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2014-12-12

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USER’S GUIDE
8910 SERIES 220-240V
3Safety Instructions
Product View
Assembly
Special Features
Operation
Maintenance and Care
Troubleshooting
Consumer Services
4-5
6
6-8
8-15
16
16-18
18
Replacement Parts
19
AromaPro
Warranty
20
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Thanks for buying a BISSELL AromaPro
2 www.bissell.com
We’re glad you purchased a BISSELL AromaPro heated formula deep
cleaner. Everything we know about floor care went into the design and
construction of this complete, high-tech home cleaning system.
Your AromaPro is well made, and we back it with a limited two-year
warranty. We also stand behind it with a knowledgeable, dedicated
Consumer Services department, so, should you ever have a problem, you’ll
receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is
a global leader in the design, manufacture, and service of high quality
homecare products like your AromaPro.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
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When using an electrical appliance, basic
precautions should be observed, including
the following:
READ ALL INSTRUCTIONS
BEFORE USING YOUR
UPRIGHT DEEP CLEANER.
Always connect to a properly Earthed
outlet. Unplug from outlet when not in
use and before conducting
maintenance or troubleshooting.
WARNING: To reduce the
risk of fire, electric shock, or injury:
Use indoors only
Do not immerse
Use only on surfaces moistened by
cleaning process
Do not leave machine when it is plugged in
Do not service machine when it is plugged in
If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent in order
to avoid a hazard
Do not use machine if it has been dropped,
damaged, left outdoors or dropped into water
Do not expose to rain, store indoors
Do not pull or carry by cord, use cord as a
handle, close door on cord, pull cord around sharp
corners or edges, run appliance over cord, or
expose cord to heated surfaces
Do not carry the appliance while in use
Do not unplug by pulling on cord; unplug by
grasping plug not the cord
Do not handle plug or appliance with wet hands
Do not put any object into appliance openings, use
with blocked opening or restrict air flow
Do not expose hair, loose clothing, fingers or body
parts to openings or moving parts
Do not pick up hot or burning objects
Do not pick up flammable or combustible
materials (lighter fluid, petrol, kerosene, etc.) or use
in the presence of explosive liquids or vapours
Do not use appliance in an enclosed space filled with
vapours given off by oil base paint, paint
thinner, some moth proofing substances,
flammable dust, or other explosive or toxic vapours
Remove plug from electrical outlet before cleaning
or maintaining the appliance
Not intended for use by young children or infirm
persons without supervision
Young children should be supervised to ensure
that they do not play with the appliance
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, petrol, etc.)
Do not modify the Earthed plug
Do not allow to be used as a toy
Do not use for any purpose other than described
in this User’s Guide
Use only manufacturer’s recommended
attachments
Use only cleaning products formulated by
BISSELL for use in this appliance to prevent
internal component damage
Keep openings free of dust, lint, hair, etc.
Keep appliance on a level surface
Turn off all controls before unplugging
Be extra careful when cleaning stairs
Pay close attention when working
around children
SAVE THESE
INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
WARNING:
This appliance must be Earthed
.
IMPORTANT FOR OPERATION ON
A 220-240 VOLT A.C. 50/60 Hz POWER
SUPPLY ONLY.
If your appliance is fitted with a nonrewireable
BS 1363 plug it must not be used unless a 13
amp (ASTA approved to BS 1362) fuse is fitted in
the carrier contained in the plug. Spares may be
obtained from your BISSELL supplier. If for any
reason the plug is cut off, it must be disposed
of, as it is an electric shock hazard should it be
inserted into a 13 amp socket.
IMPORTANT SAFETY INSTRUCTIONS
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Product view
Optional Accessories:
Spraying Crevice Tool
3” Tough Stain Brush 4” Upholstery Tool PreTreat Wand TurboBrushHard Floor Attachment
These items are available for purchase with your model. To order replacement parts or additional tools or
formulas, please refer to page 19.
TurboBrush
Storage
(Select Models)
SmartTemp
Ready Light
SmartMix
Switch
SmartMix
Tank
DirtLifter
PowerBrush
Floor Nozzle Window
Belt Access Door
ReadyTools Dial
Flow Indicator
(Filter Inside)
Lower Handle
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BISSELL Formulas:
Keep plenty of genuine BISSELL deep
cleaning formulas on hand so you can
clean whenever it fits your schedule.
Always use genuine BISSELL deep
cleaning formulas. Non-BISSELL
cleaning formulas may harm the
machine and will void the warranty.
Trigger
Upper Handle
Power/SmartTemp
Switch
Tool Caddy
Power Cord
Quick Release
Tough Stain
Brush Storage
Hex Nuts
Flex Hose
Handle
Release
Tank-in-
Tank
4" Upholstery
Tool Storage
(Select Models)
Product view
1.42 L
Fibre Cleansing
Formula with
Scotchgard
protector
1.42 L
Multi- Allergen
Removal Formula
with Scotchgard
protector
1.42 L
Pet Odor and Soil
Removal Formula
with Scotchgard
protector
1.42 L
Natural Orange
Extract Formula with
Scotchgard protector
1.42 L
Lavender Essence
Formula with
Scotchgard
protector
32 oz.
Hard Floor
Solutions
Formula
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This user’s guide has been designed to help you
get the utmost satisfaction from your BISSELL
AromaPro. You’ll find assembly and operating
instructions, safety precautions, as well as
maintenance and troubleshooting instructions.
Please read this user's guide thoroughly before
assembling your deep cleaner.
Pay particular attention to the product diagram,
assembly instructions, and part names. Locate
and organize all parts before assembly. Familiarize
yourself with the parts and where they go.
Following this user’s guide will greatly enhance
your ability to get the most performance from your
BISSELL AromaPro for many years.
Your AromaPro comes in three, easy to
assemble components:
Upper Handle
Lower Handle
Tool Caddy
The only thing you will need to assemble your
cleaner is a Phillips head screwdriver.
Refer to Assembly Diagram on page 5
1. Slide upper handle onto lower handle.
2. Feed bundled power cord through tool caddy from
caddy’s flat side.
3. Align upper handle holes and tool caddy holes.
4. Place hex nut into back of tool caddy and hold in
place. Insert bolt from front to back, turning into
the hex nut until snug. Do not over tighten. Repeat
for the second bolt and hex nut.
5. Insert 2 screws into lower 2 holes. Turn until snug.
6. Snap tools into storage on the tool caddy.
7. Wrap power cord and flex hose as shown in figure 7.
AromaPro assembly is now complete.
How to use this guide
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WARNING:
Do not plug in your cleaner
until you have completely
assembled it per the
following instructions
and are familiar with all
instructions and operating
procedures.
ON
OFF
7
1 2
34
5
ON
OFF
6
Assembly
Special features
Your BISSELL AromaPro deep cleaner is a home
cleaning system that automatically mixes hand
hot tap water with BISSELL deep cleaning
formulas and heats the solution as it is applied
to the carpet. The combination of heated solution,
rotating brushes and powerful suction provide a
safe and effective method of cleaning.
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Special features
7
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SmartTemp
The BISSELL ProHeat models all feature a patented
built-in heater which will heat hand hot tap water
you put in up to 25° degrees hotter to safely optimize
cleaning effectiveness. The heater will never allow the
temperature to exceed 180°. The power switch, which is
located on the back of the machine, controls the power
to the machine and the heater.
DirtLifter PowerBrush
The DirtLifter PowerBrush is designed to enhance
cleaning performance. The bristle pattern safely lifts
out the deep down dirt while gently grooming carpet
fibres. The floating suspension self-adjusts to all carpet
heights. When the power is ON ( I ) and the machine is
in the upright position, your carpet is protected because
the brushes are lifted up off the carpet.
SmartMix
The SmartMix feature automatically mixes hand hot tap
water with the BISSELL deep cleaning formula. Simply
choose one of the 3 settings (Heavy Traffic, Normal, or
Water Rinse) and the AromaPro will adjust the right
amount of cleaning formula to mix with the heated
water to fit your cleaning need.
Having a separate formula tank from the water tank
allows no waste of formula. Because the water and
formula are stored separately, they are not mixed until
you are ready to clean. When your cleaning job is
finished, the formula can be stored ready to use in your
machine for the next time!
Scotchgard™ Protector
Carpet protection applied at the mill typically wears
down over time from heavy foot traffic and everyday
cleaning, including deep cleaning. To help restore this
important protection, only BISSELL offers deep cleaning
formulas with Scotchgard protector. This offers extra
protection against dirt and tough stains to keep your
carpets looking good longer.
SmartTemp Ready Light
SmartMix bottle
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Tank-in-Tank
Our Tank-in-Tank system is designed with a heavy
duty bladder inside for clean water. As you clean,
the clean water in the bladder will empty and mix
with the cleaning formula. Dirty water pulled out of
your carpets will collect around the outside of the
bladder so that clean and dirty water are always
kept separate. This allows you to maximize tank
space, yet only carry one tank to and from the sink
for emptying and filling.
ReadyTools Dial
This provides either floor cleaning or above the floor
cleaning with the flip of a switch. If choosing above floor
cleaning for upholstery, stairs, or along the baseboards,
choose the attachment appropriate for the job. Attach
tool to the hose, and you are ready to go!
Flow Indicator
This is located on the machine base. It spins when
the trigger is pressed to indicate that the machine
is applying cleaning solution to the carpet and will
stop spinning when the SmartMix tank or bladder
needs to be refilled, or when the trigger is released.
Note: Flow indicator does not spin when
spraying through the attachment hose.
Before you clean
1. Plan activities to give your carpet time to dry.
2. Move furniture to another area if cleaning an
entire room (optional).
3. Thoroughly vacuum area with a dry vacuum
cleaner before deep cleaning.
4. Plan your cleaning route to leave an exit path. It is best
to begin cleaning in the corner farthest from your exit.
Special features
Flow Indicator
TOOLS
PRETREAT
FLOOR
CLEANING
ReadyTools Dial
ATTENTION:
Some Berber carpets have a
tendency to fuzz with wear.
Repeated strokes in the same
area with an ordinary vacuum or
deep cleaner may aggravate this
condition.
B
R
U
S
HS
U
C
T
I
O
N
1
START
HERE
4’
2
3
4
8
7
6
5
9
10
11
12
EXIT
3’
Operation
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Operation
Fill the water tank
1. Release the handle and lay the machine
handle back to access the tank.
2. Remove the tank from the base of the
machine by lifting the tank carry handle.
3. Carry like a bucket to the sink. Rotate the handle
forward to unlatch the lid. Lift off and set the
lid aside.
4. Fill up the bladder with clean hand
hot tap water.
*Do not boil or microwave water as it can
destroy the bladder.
5. Replace the top of the tank by matching the lid
and tank edges. Handle must be in the forward
position in order to replace lid. Rotate the handle
to the carrying position to latch the lid.
Note: Remember to secure the lid and test to make
sure it is secure before picking up the tank.
6. Place tank into machine base, seating firmly
in place. Rotate tank handle back into latched
position. Bring machine handle back into
upright position.
Fill the SmartMix/formula tank
1. Lift the formula tank up and out of the
machine base.
2. To fill the formula tank, first unscrew the cap
and insert. Always use genuine BISSELL formulas
to maximize cleaning and for the safety of your
machine. Fill formula up to the line and replace the
cap and insert. Place formula tank back into the
base of machine, making sure it is seated securely.
Note: If bottle leaks, check for proper positioning
of red grommet and straw.
Choose the SmartMix setting
Simply choose one of the 3 settings
• Heavy Traffic
Normal
• Water Rinse
and the AromaPro will adjust the right amount of
cleaning formula to mix with the
heated water to fit your cleaning need.
Note: When your cleaning job is finished, the
formula can be stored ready to use in your
machine for the next time!
1 2
34
5 6
1 2
When filling bottle or
storing unit, set
dial to:
WATER
RINSE
HIGH
TRAFFIC
WATER RINSE
CARPET
ROTECT
NORMAL
SmartMix Dial
WARNING:
To reduce the risk of fire and
electric shock due to internal
component damage, use only
BISSELL cleaning formulas
intended for use with the
deep cleaner.
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ON
OFF
ON
OFF
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Operation
Set ready tools dial
Set ReadyTools dial to floor cleaning.
Power switch
1. Plug into a proper outlet and turn the power
switch to the ON ( I ) position. The switch
is found on the back of the handle. Allow 1
minute for the built-in heater to warm-up
before cleaning. The AromaPro will be
fully warmed and will provide optimal
performance after a minute of continuous
heated cleaning.
2. The SmartTemp ready light indicates when
the heater is ON ( I ).
Note: SmartTemp heats the cleaning solution
for carpet and hard floor application only. It
does not heat solution sprayed through the
accessory tools.
Cleaning strokes
1. While pressing the trigger, make one slow
forward wet pass and another one back. Let
the built-in heater, formula, and DirtLifter
PowerBrush do the work for you. Caution: Do
not overwet. Take care not to run over loose
objects, edges of area rugs, or the cord. Stalling
brush may result in premature belt failure.
2. Release the trigger and make one slow forward
and backward pass over the same area to
remove any residual dirty water, and aid in
drying. Repeat cleaning passes until solution
being pulled up appears clean. Continue passes
without pressing the trigger until you can’t see
any more water being pulled up.
NOTE: Both the SmartMix tank and the
clean water tank must have liquid in them
in order for the machine to spray. If one
tank is empty the machine will not apply
cleaning formula or water.
3. After cleaning, you may want to turn the
SmartMix dial to water rinse to give your
carpeting a final water only rinse. This will
ensure thorough removal of embedded dirt
loosened by the deep cleaning formula.
BISSELL deep cleaning formulas contain an
anti-resoiling agent that helps your carpets
repel dirt and keeps them looking good longer.
TOOLS
PRETREAT
FLOOR
CLEANING
ReadyTools Dial
Tip:
Deep cleaning stairs and heavy traffic areas
on a regular basis can prolong carpet life.
2
1
SmartTemp Light
Power Switch and
SmartTemp Switch
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Operation
Empty the tank
1. Remove the water tank from the base using
the tank carry handle. Carry the tank like a
bucket to a utility sink or outside where you
will dispose of the collection water. Remove
the top of the tank by rotating the handle
forward to unlatch lid and lifting lid off tank.
2. Empty collection water from bottom of tank.
NOTE: You may notice hair & debris
deposits on the carpet or in the tank that
were loosened by the cleaning action
(especially with newer carpets that have
never been deep cleaned before). This debris
should be picked up and thrown away.
3. After each use, remove and rinse the lint
screen located on the tank lid.
4. Refill the water tank by referencing “Fill the
water tank” on page 9. Remember to secure
the top of the tank by rotating the handle
and test to make sure it is secure before
picking up.
5. Return water tank to the machine.
NOTE: Always check the level of cleaning
formula in the SmartMix tank at the same
time, and refill as needed
Rinse (optional)
Rinsing is an optional step that can be done
during the cleaning process by switching to the
water rinse setting, or it can be done after the
carpeted area has been cleaned.
1. Simply choose the water rinse setting on the
SmartMix dial, and follow the same path as
you did for cleaning, taking care to do a
forward (wet) stroke by depressing the
trigger, a backward (wet) stroke, and a
forward and backward (dry) stroke, releasing
the trigger. Continue this until the water you
see coming up the nozzle is clear.
1
3
2
45
When filling bottle or
storing unit, set
dial to:
WATER
RINSE
1
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Manufacturer’s tag
WARNING:
To reduce the risk of
injury, be extra careful
when cleaning stairs.
Make sure machine is
secure and level.
12 www.bissell.com
Cleaning with attachments
Your AromaPro machine comes equipped with
a hose and at least one attachment for cleaning
stairs, upholstery, and more.
1. Important! If using to clean upholstery,
check upholstery tags for cleaning
instructions.
A. Check manufacturer’s tag before
cleaning. “W” or “WS” on the tag
means you can use your AromaPro. If
the tag is coded with an “X” or an “S”
(with a diagonal stripe through it), or
says “Dry Clean Only”, do not proceed
with any deep cleaning machine. Do
not use on velvet, silk, 100% cotton
upholstery, vinyl or
leather. If manufacturer’s tag is
missing or not coded, check with your
furniture dealer or manufacturer.
B. Check for colourfastness in an
inconspicuous place.
C. If possible, check upholstery stuffing.
Coloured stuffing may bleed through
fabric when wet.
D. Plan activities to allow upholstery time
to dry.
E. Vacuum thoroughly to pick up loose
debris and pet hair. Use a vacuum with
a brush attachment and a crevice tool
to clean in fabric folds.
2. Follow the instructions on page 9 for filling
the water tank and the formula tank.
3. Set ready tools dial to the tools setting. This
will allow spray and divert the suction to the
hose.
*SmartTemp heats the cleaning solution for
carpet and hard floor application only. It
does not heat solution sprayed through the
accessory tools.
4. Set SmartMix dial to normal.
5. Attach the cleaning tool to the end of the
hose.
6. Plug in and turn on the power switch.
Operation
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Operation
Cleaning with attachments
7. Clean by pressing the trigger to spray solution
onto the area to be cleaned. Slowly move the
tool back and forth over the soiled surface.
Release the trigger to suction soiled water.
Continue to clean in the area, working in small
sections, until no more dirt can be removed.
Rinse (optional) and suction as needed.
Caution: Do no overwet.
8. When cleaning is complete, remove and
rinse tools in clean, running water.
9. Coil hose around the tool caddy.
10. Empty water tank and rinse out, following
the instructions on page 11.
11. Return ready tools dial to floor cleaning.
Cleaning fluid section
Keep plenty of genuine BISSELL deep cleaning
formulas on hand so you can clean and protect
whenever it fits your schedule. Always use
genuine BISSELL deep cleaning formulas.
13
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1.42 L
Fiber Cleansing
Formula with
Scotchgard
protector
item # 710E
1.42 L
Multi-Allergen
Removal Formula
with Scotchgard
protector
item # 720E
1.42 L
Pet Odor and Soil
Removal Formula
with Scotchgard
protector
item # 730E
1.42 L
Natural Orange
Extract Formula with
Scotchgard protector
item # 740E
1.42 L
Lavender Essence
Formula with
Scotchgard protector
item # 750E
WARNING:
To reduce the risk of
fire and electric
shock due to internal
component damage,
use only BISSELL deep
cleaning formula
intended for use with
the deep cleaner.
Non-BISSELL cleaning
formula may harm the
machine and void the
warranty.
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Operation
Stain removal
Do Not Delay! Attending to an accident soon
after it occurs ensures the chances for full
removal. Leaving it for an extended period of
time may cause it to set and become permanent.
1. Blot up liquids with an absorbent cloth or paper
towels. White materials are recommended
because certain dyes may bleed and make the
stain worse.
2. Gently scrape up any semi-solids with a
spoon or spatula. Do not use a knife or other
utensil with sharp edges because it could
damage the carpet or upholstery.
3. If the area has dried, remove the remaining
semi-solids and residue with a sweeper
or vacuum.
4. Use your BISSELL deep cleaner as a precleaner.
With one of the tools attached to the flex hose,
set the ReadyTools dial to Tools and the
SmartMix dial to Heavy Traffic. Spray the area
with cleaning solution and allow the BISSELL
deep cleaning formula to penetrate for 3-5 minutes.
5. Once the precleaning is complete, use the
attached tool to gently scrub the stain with
back and forth strokes.
6. Allow to dry. Some difficult stains may require
a second treatment.
Hard floor cleaning
Your AromaPro model may have come with a
hard floor attachment and Hard Floor Solutions
formula. If not, these products are available for
purchase by contacting the BISSELL Consumer
Services department by phone or on the website.
The hard floor tool provides effective cleaning for
linoleum, vinyl, and tile floors.
Caution: Do not use on unsealed hardwood floors.
1. Vacuum or sweep thoroughly to pick up any
loose debris and pet hair.
2. Move any furniture, if needed.
3. Empty any carpet cleaning formula back into
the BISSELL bottle if stored in the formula
tank. Fill formula tank with BISSELL Hard
Floor Solutions, available at many retailers,
or contact BISSELL Consumer Services.
14 www.bissell.com
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Operation
15
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Hard floor cleaning (Continued)
4. Fill the water tank with hand hot tap water
and set aside.
5. Attach the hard floor tool onto the floor
nozzle with the long tab to the right side of
the floor nozzle. First attach left side (short
tab) catching tab over nozzle edge. Gently
bend long tab (right side) outward to easily
snap over edge of clear nozzle on left.
6. Set the ReadyTools dial to Floor Cleaning.
7. Set the SmartMix dial to Normal.
8. Plug into an outlet and turn the power
switch ON ( I ).
9. Slowly move the machine forward and
back over bare floor surface one time while
pressing trigger. Caution: Do not overwet.
10. Repeat the motion without pressing the
trigger. This allows the bare floor tool to
squeegee and suction up the dirty water.
11. Allow approximately 30 minutes for
floors to dry.
12. Remove hard floor tool and rinse and dry
before storing.
13. If any formula remains in the formula
tank, pour it back into the Hard Floor
Solutions bottle for use the next time.
14. Rinse out the formula tank.
Hard Floor
Cleaning Tool
Bottom Front Edge
of Floor Nozzle
Snap Together
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Machine storage
Once your cleaning is complete, make sure the water tank is emptied
and rinsed out. Put the unit away in a closet or basement for the
next use. The SmartMix tank can remain filled and ready to go
(store with machine set to water rinse setting), or it can simply be
emptied back into the formula bottle if that is more convenient.
Note: Store cleaner in a protected, dry area. Since this product uses
water, it must not be stored where there is a danger of freezing.
Freezing will damage internal components and void the warranty.
Machine care
For best results, a few simple steps can assure your machine is
well maintained after your cleaning is complete.
1. Turn the power switch OFF ( O ). Unplug the machine and wrap
the power cord.
2. After emptying the water tank, rinse it out at a faucet with
running hand hot tap water, taking care to clean underneath
the heavy duty bladder, and all around it. Clean out lint trap.
Replace the water tank on the machine.
4. Clean out the flow indicator filter each time it is used to
ensure best cleaning performance. Unscrew the flow indicator
cap, lift out the red rotor and white filter. Rinse all three
parts with water. Replace the filter and rotor. Replace the
flow indicator cap. Turn until snug, do not over-tighten.
5. Any loose hair or debris can be pulled from the brush roll if
desired and thrown away.
6. Wipe the machine’s exterior with a soft cloth.
7. After carpet is dry, vacuum again to remove hair and fuzz.
Maintenance and care
Troubleshooting
SmartTemp ready light does not illuminate.
Possible Causes Remedies
1. The power switch is not turned ON ( I ). 1. Turn ON ( I ) the power
switch.
Reduced spray or no spray.
Possible Cause Remedies
1. Bladder may be empty. 1. Refill bladder with hand hot tap water.
2. SmartMix tank may be empty. 2. Fill with BISSELL deep cleaning
formula for cleaning. Fill with
water if rinsing.
16 www.bissell.com
WARNING:
To reduce the risk of
fire, electric shock or
injury, unplug from the
outlet before servicing.
Flow Indicator
4
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Troubleshooting
Reduced spray or no spray (continued).
Possible Cause Remedies
3. The filter may be clogged. 3. Clean out flow indicator filter,
page 16.
4. Tanks may not be seated properly. 4. Turn power OFF (O); remove &
reseat tanks.
5. Pump may have lost prime. 5. Turn power OFF (O); after 1
minute turn ON and press
trigger.
6. The pump belt may be broken. 6. Turn on the machine and check to see
that the DirtLifter PowerBrush turns. If
it does not, refer to #1 below.
DirtLifter PowerBrush does not turn.
Possible Cause Remedies
1. The brush belt or pump belt 1. Turn the machine OFF (O) and unplug
is off or broken. from the outlet. To check if the brush
belt or pump belt has broken, you
will need a flat head screwdriver.
Insert the blade end into the lower
slot of the belt access door to release
the lower snap. If necessary, insert
the blade end into the upper slot to
release the upper snap. Examine the
belt for breakage. If broken, please
refer to Replacement Parts on page 19
before calling BISSELL Consumer
Services. Complete installation
instructions will accompany the
replacement belt.
Cleaner not picking up solution.
Possible Causes Remedies
1. ReadyTools dial may be on the 1. Set ReadyTools dial to either Floor
wrong setting for the cleaning job. Cleaning or Tools.
2. Nozzle window may not be 2. Press down firmly on the black
properly attached. oval gasket at the top window to
make sure the two tabs on the
back of the nozzle window are
snapped into the mating slots in
the main housing.
3. Tank-in-tank lid is not properly installed. 3. Re-install lid; refer to page 9.
4. Tank-in-tank is not properly seated. 4. Tank-in-tank must be firmly
seated to function; remove and
reseat tank-in-tank.
5. Poor tool position. 5. Adjust angle; apply more
(Hand held attachments only). downward pressure.
Insert
Screwdriver
Blade Here
Lift Here
17
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Troubleshooting
Cleaner not picking up solution (continued).
Possible Causes Remedies
6. Tank-in-tank has picked up 6. Empty tank-in-tank, refer to
maximum dirty water. page 11.
Other maintenance or service not included above should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store
BISSELL Consumer Services
18 www.bissell.com
If your BISSELL product should require service:
In the UK, Australia, or New Zealand, call BISSELL Consumer Services at the numbers below and we will give
you the location of a BISSELL Authorized Service Center in your area. For all other countries, contact your local
in country distributor for questions, service, or repair.
If you have questions about your warranty or need replacement parts please contact the numbers below.
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
Note: Please keep your original sales receipt. It provides proof of date of purchase in the event of a
warranty claim. See Warranty on page 20 for details.
Please do not return this product to the store.
For UK inquiries:
Monday - Thursday 9 am — 5 pm
Friday 9 am — 4 pm
BISSELL Homecare (Overseas) Inc.
The Boat Yard
105 Straight Road
Old Windsor
Berkshire, SL4 2SE
United Kingdom
Telephone: 0870-225-0109
For Australian inquiries:
24 hours a day 7 days a week
E.D. Oates Pty Ltd
76 - 82 Newlands Road
Reservoir VIC 3073
Australia
Telephone: 1-800-811-183
For all other inquiries:
Monday - Friday 8 am — 4 pm
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, MI 49501 USA
Telephone: 01-616-453-4451
Fax: 01-616-453-1383
For New Zealand inquiries:
Monday - Friday 9 am — 5 pm
Parex Appliances
103 Central Park Drive
Henderson
Auckland
New Zealand
Telephone: 0800-247-735
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19
www.bissell.com
Replacement parts - BISSELL AromaPro
Below a list of common replacement parts*. While not all of these parts may have come
with your specific machine, all are available to you for purchase, if desired.
Item Part No. Part Name
1 210-9201 4” Small Area Tool
2 203-6655 Spraying Crevice Tool
3 203-6652 TurboBrush
4 214-9131 Bare Floor Tool
5 214-9142 PreTreat Wand
6 215-9155 Tough Stain Brush
7 015-9043 Tank Assembly Complete (Includes lid assembly)
8 015-4439 Tank Lid Assembly
9 015-9041 Tank Bottom
10 210-1785 SmartMix Tank (Includes Cap)
11 210-1795 SmartMix Cap Assembly
12 555-6503 Flow Indicator Cap Assembly
13 214-9871 Floor Nozzle Window and Gasket
14 210-4052 Window Gasket
15 215-0628 Replacement Pump Belt (With Instructions)
16 015-0621 Replacement Belt Brush (With Instructions)
17 213-3501 Lint Screen
18 710E 1.42 L Fiber Cleansing Formula with Scotchgard protector
19 720E 1.42 L Multi-Allergen Removal Formula with Scotchgard protector
20 730E 1.42 L Pet Odor and Soil Removal Formula with Scotchgard protector
21 740E 1.42 L Natural Orange Extract Formula with Scotchgard Protector
22 750E 1.42 L Lavender Essence Formula with Scotchgard protector
23 0484 32 oz. Hard Floor Solutions
*Not all parts are included with every model.
1234567
8 9 10 12 13 15 16
17 18 19 20 21 22 23
11
14
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20 www.bissell.com
Warranty - BISSELL AromaPro
Scotchgard is a trademark of 3M.
This warranty gives you specific legal rights, and you may also have other rights which may vary from country
to country. If you need additional instruction regarding this warranty or have questions regarding what it may
cover, please contact BISSELL Consumer Services by telephone, or regular post as described below, or
contact your local in country distributor.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., will replace (with
new or remanufactured components), at BISSELL’s option, free of charge from the date of purchase by the
original purchaser, for two years any defective or malfunctioning part do to manufacturers defect.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does
not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction
caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered.
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS
DESCRIBED ABOVE.
For UK inquiries:
Monday - Thursday 9 am — 5 pm
Friday 9 am — 4 pm
BISSELL Homecare (Overseas) Inc.
The Boat Yard
105 Straight Road
Old Windsor
Berkshire, SL4 2SE
United Kingdom
Telephone: 0870-225-0109
For Australian inquiries:
24 hours a day 7 days a week
E.D. Oates Pty Ltd
76 - 82 Newlands Road
Reservoir VIC 3073
Australia
Telephone: 1-800-811-183
For all other inquiries:
Monday - Friday 8 am — 4 pm
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, MI 49501 USA
Telephone: 01-616-453-4451
Fax: 01-616-453-1383
For New Zealand inquiries:
Monday - Friday 9 am — 5 pm
Parex Appliances
103 Central Park Drive
Henderson
Auckland
New Zealand
Telephone: 0800-247-735
©2007 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 310-5822
Rev 1/07
Visit our website at:
www.bissell.com
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