Bissell Proheat 2X Healthy Home Pet Deep Cleaning System 9200Z Owners Manual

2014-07-19

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USER GUIDE

PROHEAT 2X

8930, 9200, 9300 SERIES

Important Safety Instructions
Read all instructions before using your DEEP CLEANER.
When using an electrical appliance, basic precautions should be observed, including the following:

WARNING
To reduce the risk of fire,
electric shock, or injury:
» Connect to a properly grounded
outlet only. See grounding
instructions. Do not modify the
3-prong grounded plug.
» Do not leave appliance when it is
plugged in. Unplug from outlet when
not in use and before servicing.
» Use indoors only.
» Do not allow to be used as a toy.
Close attention is necessary when
used by or near children.
» Do not use for any purpose other
than described in this User’s
Guide. Use only manufacturer’s
recommended attachments.
» Do not use with damaged cord
or plug. If appliance is not
working as it should, or has been
dropped, damaged, left outdoors,
or dropped into water, have it
repaired at an authorized
service center.
» Always install float before any wet
pick-up operation.

» Do not pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. Do not run
appliance over cord. Keep cord
away from heated surfaces.
» Do not unplug by pulling on
cord. To unplug, grasp the plug,
not the cord.
» Do not handle plug or appliance
with wet hands.
» Do not put any object into openings. Do not use with any opening
blocked; keep openings free of
dust, lint, hair, and anything that
may reduce air flow.
» Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
» Turn off all controls before plugging or unplugging appliance.
» Use extra care when cleaning
on stairs.
» Do not use to pick up flammable
or combustible materials (lighter
fluid, gasoline, kerosene, etc.)
or use in areas where they may
be present.

» Do not use appliance in an
enclosed space filled with vapors
given off by oil base paint, paint
thinner, some moth proofing
substances, flammable dust,
or other explosive or toxic vapors.
» Do not use to pick up toxic
material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not pick up anything that
is burning or smoking, such as
cigarettes, matches, or hot ashes.
» Use only BISSELL cleaning
products intended for use
with this appliance to prevent
internal component damage.
See the Cleaning Fluid section
of this guide.
» Unplug before connecting
TurboBrush Tool.
» Do not immerse. Use only on dry
surfaces or surfaces moistened by
the cleaning process.
» Keep appliance on a level surface.
» Do not carry the appliance while
in use.

SAVE THESE INSTRUCTIONS
FOR FUTURE USE
This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.

WARNING
Improper connection of the equipment-grounding conductor can
result in a risk of electrical shock. Check with a qualified electrician
or service person if you aren’t sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper
outlet installed by a qualified electrician. This appliance is designed
for use on a nominal 120-volt circuit, and has a grounding attachment
plug that looks like the plug in the illustration. Make certain that the
appliance is connected to an outlet having the same configuration as
the plug. No plug adapter should be used with this appliance.

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800.237.7691

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it
should malfunction or break down, grounding provides a safe path
of least resistance for electrical current, reducing the risk of electrical
shock. The cord for this
Grounded
appliance has an equipment-grounding
Outlets
conductor and a grounding plug. It must
only be plugged into an outlet that is
properly installed and grounded in
accordance with all local codes and ordinances.
Grounding Pin

Thanks for buying a BISSELL deep cleaner
We’re glad you purchased a BISSELL
deep cleaner. Everything we know
about floor care went into the design
and construction of this complete,
high-tech home cleaning system.
Your BISSELL deep cleaner is well
made, and we back it with a limited
two-year warranty. We also stand
behind it with a knowledgeable,
dedicated Consumer Care
department, so, should you ever
have a problem, you’ll receive fast,
considerate assistance.
My great-grandfather invented
the floor sweeper in 1876. Today,
BISSELL is a global leader in the
design, manufacture, and service
of high quality homecare products
like your BISSELL deep cleaner.

Safety Instructions . . . . . . . . . . 2
Product View . . . . . . . . . . . . . . . 4
Assembly . . . . . . . . . . . . . . . . . . . 5
Operations . . . . . . . . . . . . . . . . 6-12
Maintenance & Care . . . . . . 13-15
Troubleshooting . . . . . . . . . . . . 16
Replacement Parts . . . . . . . . . . 17
Accessories . . . . . . . . . . . . . . . . . 18
Warranty . . . . . . . . . . . . . . . . . . . 19
Consumer Care . . . . . . . . . . . . . 19
Product Registration . . . . . . . 20

Thanks again, from all of us
at BISSELL.

Mark J. Bissell
Chairman & CEO

Tips

» Deep cleaning stairs and high-traffic areas on a regular » B efore turning off the machine, suction up clean
basis helps prolong carpet life.
water to thoroughly rinse out the interior of the flex
» Check upholstery stuffing before cleaning. Colored
hose. Then, lift the cleaning tool and point it upwards
stuffing may bleed through the fabric when it
to drain any remaining water into the dirty water/
becomes wet.
collection tank.

Product View
14

4
5
6

8
9
18
19

20
12

1
2
3
4
5
6
7
8
9
10

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Extra Long Power Cord
Power Switch
Heater Switch
Flex Hose
Upper Handle
Easy Carry Handle
Heat Indicator Light
Tank Carry Handle
ReadyTools™ Dial
2-in-1 Water Tank

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11 Easy To Remove Nozzle
12 Lower Base
13 EdgeSweep® Brushes
14 Spray Trigger
15 Upper Hose Rack
16 Hose Secure Latch
17 Lower Hose Rack
18 Custom Clean® Dial
19 Detent Pedal
20 Formula Tank

Assembly

WARNING

Do not plug in your deep cleaner until you are familiar with
all instructions and operating procedures.

Your deep cleaner comes in four, easy to
assemble components:

Upper Handle
Lower Handle

Upper Hose Rack
Lower Hose Rack

The only thing you will need to assemble your
cleaner is a Phillips head screwdriver.
1. Slide upper handle onto lower handle.
2. Screw 3 screws into the marked holes.
3. Place upper hose rack onto back of upper
handle, and secure with screw.
4. Place lower hose rack onto back of upper
handle by pushing in and sliding down until it
snaps into place.
5. Snap tools into the tool caddy.
6. Wrap power cord and flex hose.
7. Keep flex hose snugly in place by using
the hose secure latch.

PROheat 2X assembly is now complete.
Hose Secure
Latch

Operations

WARNING

Cleaning fluid

To reduce the risk of fire and electric shock
due to internal component damage, use
only BISSELL cleaning fluids intended for use
with the deep cleaner.

Keep plenty of genuine BISSELL 2X formula on
hand so you can clean and protect whenever it
fits your schedule. Always use genuine BISSELL
deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and
will void the warranty.

Professional
Deep Cleaning
78H6-3

Pet Stain & Odor
99K5-2

Deep Clean
& Protect
62E5-2

Best for

Out Cleans
all other
formulas

Removes tough pet
stains and contains
patented odor
removal technology

Deep cleans carpets
and protects from
future stains with
Scotchgard™ Protector

2X Concentrated
Scotchgard™ Protection®

X
X

Allergen Cleansing

Hard Floor Solutions

89Q5-2

56L9

Stain Pretreat
4001

Helps remove pet &
pollen allergens

For use with
the Bare
Floor Tool
(select models)

Pretreat to
penetrate
and loosen
tough stains

*ONLY BISSELL Protects from future stains with Scotchgard™ Protector
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Operations

WARNING

Special Features

Do not plug in your cleaner until you have
completely assembled it per the above
instructions and are familiar with all
nstructions and operating procedures.

Your BISSELL PROheat 2X deep cleaner is a
home cleaning system that uses the power of
heat, brushes and cleaning formula to get the
deep down dirt for a maximum clean. Not only
does it come with several unique features, it has
been designed with you, the customer, in mind.

Built-in-Heater feature

BISSELL PROheat 2X models all feature a
patented built-in heater which will heat the
hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness.
The heater will never allow the temperature to
exceed 190°F. The heater switch on the front of
the machine controls the heater so you have the
option to turn off the heat if you are cleaning
delicate wool or oriental rugs.

2-in-1 Water Tank

Our 2-in-1 water tank full capacity system is
designed with a heavy duty bladder inside for
clean water. As you clean, the clean water in the
bladder will empty and mix with the cleaning
formula. Dirty water pulled out of your carpets
will collect around the outside of the bladder so
that clean and dirty water are always kept separate. This allows the user to only carry one tank
to and from the sink for emptying and filling.

ReadyTools™ Dial

This provides either floor cleaning or above
floor cleaning with the turn of a knob. Choose
“TOOLS” setting for stairs, upholstery and
hard to reach areas and “FLOOR CLEANING”
for carpets, area rugs and bare floors.

Before you clean
1. Move furniture to another area if cleaning an
entire room (optional).
2. Pick up all loose dirt, debris, and pet hair
before deep cleaning. If you’re cleaning just a
small area of carpeting or less than a whole
room, the ProHeat 2X Deep Cleaner may be
used to vacuum the area before deep cleaning.
If so, be sure to keep the red filter screen (in the
2-in-1 tank lid) cleaned of lint so that suction
is maintained. When you’re done, clear the red
filter screen and then rinse both the dirty water
and the clean solution tank (inside the flexible
bladder) with warm water before starting the
deep cleaning process.
3. Plan your cleaning route to leave an exit path.
It is best to begin cleaning in the corner farthest
from your exit.

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Attention
Some Berber carpets have a tendency to fuzz

with wear. Repeated strokes in the same area
with an ordinary vacuum or deep cleaner
may aggravate this condition. Please see Stain
Removal instructions on page 10.

5
4

Operations

4. Pretreating (optional)
Pretreating is recommended to improve cleaning
effectiveness for heavily soiled carpet in high
traffic areas such as entryways and hallways.

BISSELL Stain PreTreat

a. Spray the BISSELL Stain PreTreat
formula onto heavy traffic areas, soiled
areas, or stains.
b. Allow to penetrate for at least 3 minutes.
c. Clean as normal, using the BISSELL
PROheat 2X machine on the high traffic
setting, following the instructions below.

WARNING

Carpet cleaning
1. Fill the 2-in-1 Water Tank. Remove the tank from
the base of the machine by lifting up the tank
carry handle. Carry like a bucket to the sink.
a. Unlatch the top of the tank from the
bottom by lifting up on the tank latch
located on the back of the tank.
b. Remove the top of the tank by lifting
up on the handle.

To reduce the risk of fire and electric shock due to internal
component damage, use only BISSELL cleaning fluids
intended for use with the deep cleaner.
1.

1a.

1b.

1c.

1d.

1e.

Note how the lip on the top tank separates
from the groove in the bottom tank. This
placement is important when putting the
tank back together.
c. Fill the heavy duty bladder with clean
hot (140°F/60°C MAX) tap water. Do not
boil or microwave water as it can destroy
the bladder.
d. Leaving the filled bottom of the tank on
a flat surface, only maneuver the top of the
tank. To attach the top part of the tank to
the bottom, carefully hook the lip on the top
tank into the groove on the bottom tank.
e. Fasten tanks together by securing the
latch in the back.
Note: Remember to secure the tank latch in
the back and test to make sure it is secure
before picking up the tank.
2. Remove formula tank from back of machine.
3. Fill the formula tank by first unscrewing the
cap and insert. Always use genuine BISSELL 2X
formulas to maximize cleaning and for the safety
of your machine. Fill with water to WATER line
and then fill up to FORMULA line with BISSELL
2X Concentrated formula. Replace formula tank.

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Operations

4. Set Custom Clean Dial. Simply choose one of
the 4 settings (heavy traffic, normal clean, light
clean, or water rinse).

5. Set ReadyTools Dial to the floor cleaning
setting.
6. Plug into a proper outlet and turn the power
and heater switches to the ON ( I ) position.
Allow 1 minute for the built-in heater to warm-up
before cleaning. The PROheat 2X will be fully
warmed and will provide optimal performance
after a minute of continuous heated cleaning.

7. Cleaning Strokes. While pressing the trigger,
make one slow forward wet pass and another
one back. Caution: Do not overwet. Take care not
to run over loose objects or edges of area rugs.
Stalling brush may result in premature belt failure.
Note: Your machine is equipped with a circuit
breaker that will automatically shut off the
brush if a large or loose object is caught in the
brush roll. If that happens, be sure to unplug
your machine, remove the foreign object, and
then plug the machine back in to reset the
circuit breaker.

Power Switch

Heater Switch

Release the trigger and make one slow
forward and backward pass over the same area
to remove any residual dirty water and aid in
drying. Repeat cleaning passes until solution
being pulled up appears clean. Continue passes
without pressing the trigger until you can’t see
any more water being pulled up.
8. Remove the tank from the base of the
machine by lifting up on the tank carry handle.
Carry like a bucket to a utility sink or outside
where you will dispose of the dirty water.

8a.

a. Unlatch the top of the tank from the
bottom by lifting up on the tank latch
located on the back of the tank.
b. Remove the top of the tank by lifting up
on the handle.
Note how the lip on the top tank separates
from the groove in the bottom tank. This
placement is important when putting the
tank back together.

8b.

c. Lift the bottom portion of the tank;
pour out dirty water in the sink through
the triangular shaped opening in the corner
of the tank.
Note: You may notice hair & debris deposits on
the carpet or in the tank that were loosened by
the cleaning action. This debris should be picked
up and thrown away. Check the red lint filter
inside the tank for debris and remove before
8d.
continuing.
d. Fill the heavy duty bladder with clean hot
tap water, following instructions 1c through
1e on page 7.

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8c.

Operations

Note: Remember to secure the tank latch in
the back and test to make sure it is secure
before picking up the tank. Always check the
level of cleaning formula in the formula tank at
the same time, and refill as needed.
9. Water rinse (recommended). Rinsing
is an optional step that can be done during the
cleaning process or after the carpeted area has
been completed. Switch to the water rinse setting, on the Custom Clean dial and follow the
same path as you did for cleaning. Take care to
do a forward (wet) stroke by depressing the
trigger, and a backward (wet) stroke, followed by
a forward and backward (dry) stroke, releasing
the trigger. Continue this until the water you see
coming up the nozzle is clear. (See page 13 for
more machine care tips.)

Cleaning with attachments
Your PROheat 2X machine comes equipped with
a hose and at least one attachment for cleaning
stairs, upholstery, and more.
1. Important! If using to clean upholstery, check
upholstery tags.
a. Check manufacturer’s tag before cleaning.
“W” or “WS” on the tag means you can use
your PROheat 2X. If the tag is coded with an
“X” or an “S” (with a diagonal stripe through
it), or says “Dry Clean Only”, do not proceed
with any deep cleaning machine. Do not
use on velvet or silk. If manufacturer’s tag
is missing or not coded, check with your
furniture dealer.

WARNING

To reduce the risk of injury, be extra careful when cleaning
stairs. Make sure machine is secure and level.

b. Check for colorfastness in an
inconspicuous place.
c. If possible, check upholstery stuffing.
Colored stuffing may bleed through fabric
when wet.
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d. Plan activities to allow upholstery time
to dry.
e. Pick up any loose dirt, debris and pet hair
before deep cleaning.
2. Follow the instructions on page 7 for filling
the 2-in-1 water tank and the formula tank.
3. Set ReadyTools dial to the “TOOLS” setting.
This will allow spray and suction from the hose.

Manufacturer’s tag

4. Set Custom Clean dial for heavy traffic, normal clean, light clean, or water rinse as desired.
5. Attach the cleaning tool to the end of the hose.

6. Plug in and turn on the power switch and
heater (if desired).

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Operations

NOTE: If your deep cleaner came with a
Deep Reach Tool or Stain Trapper Tool,
do not follow cleaning instructions below.
Instead, follow instructions in next section.
7. Clean by pressing the trigger to spray solution
onto the area to be cleaned. Slowly move the tool
back and forth over the soiled surface. Release
the trigger to suction soiled water. Continue to
clean in the area, working in small sections, until
no more dirt can be removed. Rinse (optional)
and suction as needed. Caution: Do no overwet.
8. Remove and rinse tools in clean, running
water. Dry and replace in the tool caddy.
9. It is recommended that you suction clean
water from a bowl to rinse out the hose.

10.

10. Before replacing lift end of hose and stretch
out to ensure all water is cleared from hose.
11. Wrap flex hose around the tool caddy.
12. Empty 2-in-1 water tank and rinse out,
following the instructions on page 8.
13. Return ReadyTools dial to floor setting.

Deep Reach Tool attachment
(Select models only)

1. Follow the instructions on page 7 for filling the
2-in-1 water tank and the formula tank.

2. Follow instructions 3-6 on page 9 under
“Cleaning with attachments”.
3. Set tool on stain and press the trigger to spray
solution onto the area to be cleaned.
4. Slowly move the tool back and forth over the
soiled surface, keeping the tool in contact with
the carpet.
5. Release trigger and move tool slowly over the
soiled area to suction up water and dirt.
6. Continue to clean the area, working in small
sections, until no more dirt can be removed.
7. Remove tool from hose when finished. Clean
under warm water before storing.

Stain removal
Do Not Delay! Attending to an accident soon
after it occurs ensures the most optimal clean.
Leaving it for an extended period of time may
cause it to set and become permanent.
1. Blot up liquids with an absorbent cloth or
paper towels. White materials are recommended
because certain dyes may bleed and make the
stain worse.
2. Gently scrape up any semi-solids with a spoon
or spatula. Do not use a knife or other utensil
with sharp edges because it could damage the
carpet or upholstery.

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Operations

3. If the area has already dried, separate and
remove from the carpet whatever semi-solids
and residue that can be accessed before deep
cleaning.
4. Be sure to test any spot removal formulas in
an inconspicuous area first. This is important as
some dyes and materials could be damaged or
discolored by cleaning solvents. If such a change
should occur, try a different solution or call a
professional.
5. If cleaning on Berber carpeting, gently run
your machine over a hidden area.
If no fuzzing occurs, continue cleaning
in soiled area.
6. Using the BISSELL Stain PreTreat, spray
evenly over soiled area. Do not overwet. Wait
3-5 minutes. Gently work the solution by blotting
area with a clean, damp, color safe cloth.
7. Clean using either the FLOOR CLEANING, or
TOOLS setting on the ReadyTools dial.

Cleaning with the Stain Trapper Tool
1. Attach the Stain Trapper tool to the end
of the hose.
2. Gently scrape up any semi-solids with a spoon
or spatula. Do not use a knife or other utensil
with sharp edges because it could
damage the carpet or upholstery.
3. Plug in and turn on the power switch.
4. Clean by pressing the trigger to spray solution onto the area to be cleaned. Slowly move
the tool back and forth over the soiled surface.
Release the trigger to suction soiled water.
Continue to clean in the area, working in small
sections, until no more dirt can be removed.
Rinse (optional) and suction as needed.
CAUTION: Do not overwet.
NOTE: Do not fill the Stain Trapper tank
above the FULL line.

5. To empty the Stain Trapper tool, rotate
the small tank on the bottom of the tool
to unlock it.
NOTE: Be careful to keep the top of the tool
facing upward or soiled water will spill out of
the tank.
6. Dump dirty water into a sink or toilet and
rinse the tank out with clean water. Replace
the tank by lining up the “unlock” symbol with
the small arrow on the tank and turning it to
the “lock” symbol.

7. Clean the front of the tool by removing the
plate over the suction path. Pull down on the
bottom of the plate to remove. Run the tool
and the plate under clean water to rinse taking
care to remove all debris. Replace the front
plate by sliding it back into place.
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Operations

WARNING

Hard floor cleaning
(Select models only)

Your PROheat 2X model may have come with
a hard floor attachment and 2X Hard Floor
Solutions Formula. If not, these products
are available for purchase by contacting the
BISSELL Consumer Care department by phone
or at the website. The hard floor tool provides
effective cleaning for linoleum, vinyl, and
tile floors. Caution: Do not use on unsealed
hardwood floors.

To reduce the risk of fire and electric shock- when
cleaning a hard floor, the BISSELL hard floor tool
203-5642 must be used and it must only be used with
BISSELL 2X Hard Floor Solutions cleaning fluid intended
for use with this appliance.

1. Vacuum or sweep thoroughly to pick up any
loose debris and pet hair.
2. Move any furniture, if needed.
3. Fill the formula tank to “WATER” line with
water. Fill to “FORMULA” line with BISSELL 2X
Hard Floor Solutions.
4. Fill the 2-in-1 water tank with hot tap water
and set aside.
5. Attach the hard floor tool onto the bottom of
the machine by hooking it into the nozzle and
swinging it down until it clicks into place.
6. Set ReadyTools dial to the “FLOOR
CLEANING” setting.
7. Set the Custom Clean dial to NORMAL clean.
8. Plug into an outlet and turn the power switch
and heater ON ( I ).
9. Slowly move the machine forward and
back over hard floor surface one time while
depressing trigger. Caution: Do not overwet.
10. Repeat the motion without pressing the
trigger using the hard floor tool to squeegee
and suction up the dirty water.
11. Allow adequate time for floors to dry.
12. Remove hard floor tool, rinse and dry
before storing.
13. Rinse out the formula tank.

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Maintenance & Care

Machine storage

Once your cleaning is complete, make sure the
2-in-1 water tank is emptied, rinsed out, and
dried before the next use. The formula tank can
remain filled and ready to go.

WARNING

To reduce the risk of electric shock, turn power switch
off and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.

Note: Store cleaner in a protected, dry area.
Since this product uses water, it must not be
stored where there is a danger of freezing.
Freezing will damage internal components and
void the warranty.

Tip

Machine care

» Let all parts
dry completely
before storing

For best results, a few simple steps can assure
your machine is well maintained
after your cleaning is complete.
1. Flush your machine of any remaining residual
solution.
a. Fill the 2-in-1 clean water tank with clean
hot tap water.
b. Plug your machine into a proper outlet
and set the Custom Clean dial to the rinse
setting. Turn the power on by pressing the
power button.
c. Recline the handle and press the spray
trigger for 15 seconds while making forward
and backward passes on carpet. Release the
trigger to suction. Repeat for another 15 seconds. Continue without pressing the trigger
until there is no more water being suctioned.
2. Turn power and heater switches OFF (O).
Unplug the machine and wrap the power cord.
Empty the 2-in-1 water tank.

3&4

Filter

3. Rinse out 2-in-1 water tank, with running hot
tap water, taking care to clean underneath the
heavy duty bladder, and all around it.
4. The top half of the tank can be rinsed clean
through the nozzle area. Also, pop out the red
filter underneath the top half of the tank and
rinse out. Replace before putting the top and
bottom halves of the tank together.

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Maintenance & Care
5. Before you place the cleaned 2-in-1 water tank
back onto the machine, remove the red solution
filter cap (on the base of the machine).Remove
the cap by inserting a coin or a flat head screw
driver into the slot on the top. Turn counter clock
wise and unscrew. Set aside.
a. Remove the white filter by grasping the
post and pulling up and out of the unit.
Rinse the filter under cold water.
Note: Be careful not to drop the filter into the
sink or disposal.

WARNING

To reduce the risk of electric shock, turn power switch
off and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
5a.

Solution
Filter Cap

5b.

b. Replace the white filter back into the
filter area.
Note: Make sure the white filter is seated properly before placing the red solution filter cap.
c. Replace the red solution filter cap and
turn clockwise to tighten.
6. Keeping the 2-in-1 water tank off of the base
5c.
of the machine, simply unscrew the floor nozzle
using a Phillips head screwdriver. This can be
rinsed out at the faucet. Then replace back onto
the machine by starting from the bottom of the
nozzle and hooking the tabs into the holes on
Filter
the bottom sides of the machine. Secure into
place with the screw.
7. The inside of the end caps by the brush rolls
can be wiped out with a clean paper towel,
or, if a more thorough cleaning is desired, the
end caps can be taken off using a Phillips head
screwdriver and rinsed clean. Replace after
cleaning.
8. Any loose hair or debris can be pulled from
the brush rolls and thrown away. For the most
thorough clean before storage, follow directions
for removal and replacement of the brush rolls
and belts.
9. To clean attachments that may have been used,
remove from hose and rinse under clean, running
water. Dry and replace attachment in the tool
caddy. Clean the hose by suctioning clean water
from the tap. Before replacing, lift end of hose and
stretch out to ensure all water is cleared from hose.
Refer to page 10.
10. After carpet is dry, vacuum again to remove
hair and fuzz.

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Maintenance & Care
Small belt removal and replacement

WARNING

Occasional replacement of one or both belts
may become necessary. If that is needed, please
follow the instructions below.

To reduce the risk of electric shock, turn power switch
off and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.

1. Turn off the machine, and unplug it from
the outlet.

2. Remove both the 2-in-1 water tank and the
formula tank. Set aside.
3. Unscrew the front nozzle and remove it.
Set aside.
4. Turn the machine on its side.
IMPORTANT: cord side down.

5. Remove the clear end cap by unscrewing the
2 black screws. Take care not to drop the screws
into the unit.
6. Remove 1 silver screw.
7. Remove pivot arm by gently lifting up.

8. Remove small brush belt.
9. Replace small brush belt, and reverse
steps above.

Brush removal and large belt replacement
Brushes can be removed for cleaning or
replacement as needed.

1. Follow small belt removal instructions above.
2. Remove brush rolls by pulling them off of
the metal rods. Be careful not to lose the small
washer at each end of the brush rolls.
3. Place cleaned or new brush rolls back onto
the rods. Make sure one washer is on each end
of the rollers prior to sliding onto the rod. Be
sure to let the rod slide through the bushing to
insure proper fit.
4. Re-attach the long belt on the bottom to the
cogs of the small roller brushes.
5. Place small belt over back roller and metal
cog.
6. Place pivot arm in place and screw in place
using the silver screw.
7. Re-attach clear end cap by tightening with the
(2) black screws.
8. Return front nozzle to front of unit, by latching
from underneath and then securing with a screw.

If you have any questions or are having trouble
installing or replacing your belt(s) or brushes,
please call BISSELL Consumer Care.
www.bissell.com

800.237.7691

Troubleshooting
Problem

Possible causes

Remedies

Built-in heater
ready light
does not
illuminate

The heater switch is not turned
ON ( I )

Turn the heater switch ON ( I )

The power switch is not turned
ON ( I )

Both switches must be ON ( I ) to
activate the heater ready light

Water tank may be empty

Fill heavy duty bladder with hot tap water

Formula tank may be empty

Fill formula tank with BISSELL 2X
Formula for cleaning

Reduced
spray or
no spray

DirtLifter®
PowerBrush
does not turn

Cleaner
not picking
up solution

Tank may not be seated completely Turn power OFF (0). Remove and reseat tank
Pump may have lost prime.

Turn power OFF (0) and then back ON
(I). Wait one minute, then depress trigger

The belt is off or broken

Turn power OFF ( O ) and unplug unit
from outlet. Follow instructions on page 15

The unit is in the upright position

Brushes only rotate when unit is
reclined using the detent pedal

Circuit breaker on machine may
have tripped

Turn the machine OFF ( O ) and
unplug from outlet. Check to see if
foreign object is caught in brush roll.
Remove object. Plug machine in to
reset circuit breaker

ReadyTools dial may be at wrong
setting

Set ReadyTools dial to either FLOOR
CLEANING or TOOLS setting

Tank may not be seated properly

Pick up both the 2-in-1 water tank and
formula tank and reseat them so they
fit snugly on the unit

Tank may not be assembled properly

Check to make sure the "lip" of the
nozzle is securely hooked into the
groove on bottom of Tank (see page 7)

Solution or 2-in-1 water tank is
empty

Check fluid levels in heavy duty
bladder and formula tank

2-in-1 water tank has picked up maximum
dirty water and red float door has closed.

Empty 2-in-1 water tank. Refill heavy duty
bladder with clean hot tap water and replace.

Red float "door" in the tank may
have closed as a result of bumping
an object or moving machine back
and forth too quickly

Turn the machine OFF ( O ), allowing red
float door to release into the open position. Turn unit back ON ( I ) to continue
cleaning. Be sure your forward and backward strokes are done at a slower pace.

Red lint screen in tank is dirty

Remove red lint screen, clean and replace.

Please do
not return
this product
to the store.
16

WARNING

To reduce the risk of electric shock, turn power switch
off and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.

Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product.

For any questions or concerns, BISSELL is happy to
be of service. Contact us directly at 1-800-237-7691.

www.bissell.com

800.237.7691

Replacement Parts

These items are available for your BISSELL ProHeat 2X deep cleaner.
Call 1-800-237-7691 or visit www.BISSELL.com
Part #

Part Name

Part #

Part Name

203-7017

Tank Assembly (complete)
(Black)

203-6660

Tank Lid (Black)

203-6618

Tank Bottom (Black)

203-6675

Cap and Insert for
Water Tank

203-6676

Formula Tank (includes
Cap & Insert for Formula Tank)

203-6677

Cap and Insert for
Formula Tank

203-7649

Floor Nozzle with End Cap
Assembly

203-6679

Autoload Gasket (fits both
Water and Formula Tank)

203-6845

Float Door

203-6680

Tank Filter (Lint Screen)

203-6682

Cord Wrap (Blue Illusion)

203-6685

Clear End Cap w/Edge Brushes
(2 pack, includes screws)

203-6686

Brush Roll – 6 row (includes
1 brush, axle, 2 swivel arms)

203-6688

Small Brush Belt
(non-cord side)

203-6804

Large Brush Belt (cord side)

203-6689

Hose Secure Latch

203-6690

Hose Rack Assembly
(Top/Bottom Hose Rack, Screws)

*Not all parts are included with every model.

www.bissell.com

800.237.7691

Accessories

These items are available for your BISSELL ProHeat 2X deep cleaner.
Call 1-800-237-7691 or visit www.BISSELL.com
Part #

Part Name

Part #

Part Name

203-6651

3” Tough Stain Tool

203-6652

Powered TurboBrush®
Hand Tool

203-6653

4” Upholstery Tool

203-6654

6” Stair Tool

203-6655

Spraying Crevice Tool

203-5642

Bare Floor Tool with trial size
bottle of Hard Floor Solutions
formula

203-7412

Deep Reach Pet Tool

160-0057

Stain Trapper Tool

62E5-2

2X Deep Clean and Protect
Formula with Scotchgard™
Protection 60 oz.

99K5-2

2X Pet Stain and Odor
Formula with Scotchgard™
Protection 60 oz.

89Q5-2

2X Allergen Cleansing
Formula 60 oz.

78H6-3

2X Professional Deep Cleaning
Formula with Scotchgard™
Protection 48 oz.

56L9

2X Hard Floor Solutions Formula
16 oz.

4001

Stain PreTreat 22 oz.

*Not all parts are included with every model.

www.bissell.com

800.237.7691

Warranty

Service

Limited Two-Year Warranty

Contact BISSELL Consumer Care to locate a BISSELL Authorized Service
Center in your area.
If you need information about repairs or replacement parts, or if you
have questions about your warranty, contact BISSELL Consumer Care.

This warranty gives you specific legal rights, and you may also
have other rights which may vary from state to state. If you need
additional instruction regarding this warranty or have questions
regarding what it may cover, please contact BISSELL Consumer
Care by E-mail, telephone, or regular mail as described below.
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon
receipt of the product BISSELL will repair or replace (with new or
remanufactured components or products), at BISSELL’s option, free
of charge from the date of purchase by the original purchaser, for
two years any defective or malfunctioning part.
See information below on "If your BISSELL product should
require service".
This warranty applies to product used for personal, and not commercial
or rental service. This warranty does not apply to fans or routine
maintenance components such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse, neglect, unauthorized repair,
or any other use not in accordance with the User's Guide is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S
LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

If your BISSELL product should
require service:

Website or E-mail:
www.BISSELL.com

Or Call:

BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET

Or Write:

BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Care

Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES
WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE THREE YEAR DURATION FROM THE
DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied
warranty last so the above limitation may not apply to you.
NOTE: Please keep your original sales
receipt. It provides proof of date of purchase
in the event of a warranty claim.

www.bissell.com

800.237.7691

Register your product today!
Registering is quick, easy and offers you benefits over the lifetime of your product.
You’ll receive:

BISSELL Rewards Points
Automatically earn points for
discounts and free shipping on
future purchases.

Faster Service

Supplying your information now
saves you time should you need to
contact us with questions regarding
your product.

Product Support Reminders
and Alerts
We’ll contact you with any
important product maintenance
reminders and alerts.

Special Promotions

Optional: Register your email
to receive notice of offers,
contests, cleaning tips and more!

Visit www.BISSELL.com/registration now!

BISSELL Consumer Care
For information about repairs or replacement parts, or questions about your warranty:

Call:

Write:

BISSELL Consumer Care

BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Care

1-800-237-7691

Monday - Friday
Saturday
Sunday

8 am - 10 pm ET
9 am - 8 pm ET
10am - 7pm ET

Visit the BISSELL website: www.BISSELL.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It provides proof of purchase
date in the event of a warranty claim. See Warranty on page 19 for details.

We can’t wait to hear from you!
Rate this product and let us (and millions
of your closest friends) know what you think!

www.BISSELL.com

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History When                    : 2012:08:22 08:18:21-04:00, 2012:08:22 08:27:02-04:00, 2012:08:22 08:27:02-04:00, 2012:08:22 08:34:51-04:00, 2012:08:22 08:45:58-04:00, 2012:08:22 08:47:29-04:00, 2012:08:22 08:49:17-04:00, 2012:08:22 08:49:34-04:00, 2012:08:22 08:55:25-04:00, 2012:08:22 08:59:40-04:00, 2012:08:22 09:00:50-04:00, 2012:08:22 09:02:51-04:00, 2012:08:22 09:09:27-04:00, 2012:08:22 09:09:35-04:00, 2012:08:22 09:12:52-04:00, 2012:08:22 09:15:20-04:00, 2012:08:22 09:15:42-04:00, 2012:08:22 09:18:17-04:00, 2012:08:22 09:19:41-04:00, 2012:08:22 09:21:50-04:00, 2012:08:22 09:22:51-04:00, 2012:08:22 09:23:19-04:00, 2012:08:22 09:47:55-04:00, 2012:08:22 09:55:32-04:00, 2012:08:22 09:56:06-04:00, 2012:08:22 09:56:28-04:00, 2012:08:22 09:57:14-04:00, 2012:08:22 10:33:05-04:00, 2012:08:22 10:34:41-04:00, 2012:08:22 10:37:21-04:00, 2012:08:22 10:40:27-04:00, 2012:08:22 10:42:08-04:00, 2012:08:22 10:45:10-04:00, 2012:08:22 10:45:34-04:00, 2012:08:22 10:45:50-04:00, 2012:08:22 10:46:34-04:00, 2012:08:22 10:48:25-04:00, 2012:08:22 10:50:41-04:00, 2012:08:22 10:54:39-04:00, 2012:08:22 10:55:15-04:00, 2012:08:22 10:55:36-04:00, 2012:08:22 10:56:08-04:00, 2012:08:22 10:57:43-04:00, 2012:08:22 10:58:25-04:00, 2012:08:22 11:00:03-04:00, 2012:08:22 11:00:20-04:00, 2012:08:22 11:00:50-04:00, 2012:08:22 11:02:41-04:00, 2012:08:22 11:07:59-04:00, 2012:08:22 11:09:25-04:00, 2012:08:22 11:09:58-04:00, 2012:08:22 11:10:58-04:00, 2012:08:22 11:11:33-04:00, 2012:08:22 11:12:09-04:00, 2012:08:22 11:16:05-04:00, 2012:08:22 11:18:13-04:00, 2012:09:18 13:38:25-04:00, 2012:09:18 13:44:09-04:00, 2012:09:18 13:49:04-04:00, 2012:09:18 13:52:50-04:00, 2012:09:18 13:55:40-04:00, 2012:09:18 13:59:05-04:00, 2012:09:18 14:03:40-04:00, 2012:09:18 14:05:36-04:00, 2012:09:18 14:09:37-04:00, 2012:09:18 14:19:55-04:00, 2012:09:18 14:20:35-04:00, 2012:09:18 14:22:34-04:00, 2012:09:18 14:23:56-04:00, 2012:09:18 14:25:10-04:00, 2012:09:18 14:27:14-04:00, 2012:09:18 14:27:39-04:00, 2012:09:18 14:27:53-04:00, 2012:09:18 14:28:25-04:00, 2012:09:18 14:29:09-04:00, 2012:09:18 14:29:24-04:00, 2012:09:18 14:33:01-04:00, 2012:09:18 14:33:59-04:00, 2012:09:18 14:35:59-04:00, 2012:09:18 14:37:22-04:00, 2012:09:18 14:37:49-04:00, 2012:09:18 14:38:28-04:00, 2012:09:18 14:43:19-04:00, 2012:09:18 14:43:28-04:00, 2012:09:18 14:44:22-04:00, 2012:09:18 14:44:41-04:00, 2012:09:18 14:50:30-04:00, 2012:09:18 14:51:11-04:00, 2012:09:18 14:57:25-04:00, 2012:09:18 15:00:59-04:00, 2012:09:18 15:03:07-04:00, 2012:09:18 15:11:29-04:00, 2012:09:18 16:17:16-04:00, 2012:09:18 16:17:55-04:00, 2012:09:18 16:19:20-04:00, 2012:09:18 16:21:32-04:00, 2012:09:18 16:25:43-04:00, 2012:09:18 16:26:18-04:00, 2012:09:18 16:31:40-04:00, 2012:09:18 16:39:30-04:00, 2012:09:18 16:41:25-04:00, 2012:09:18 16:42:44-04:00, 2012:09:18 16:42:59-04:00, 2012:09:18 16:45-04:00, 2012:09:18 16:47:08-04:00, 2012:09:18 16:48:46-04:00, 2012:09:20 11:11:20-04:00, 2012:09:20 11:19:19-04:00, 2012:09:20 11:48:43-04:00, 2012:09:20 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11:38:52-04:00, 2012:10:23 11:41:16-04:00, 2012:10:23 11:47:58-04:00, 2012:10:23 11:50:02-04:00, 2012:10:23 11:55:47-04:00, 2012:10:23 11:58:03-04:00, 2012:10:23 11:58:38-04:00, 2012:10:23 11:59:55-04:00, 2012:10:23 12:02:17-04:00, 2012:10:23 12:02:52-04:00, 2012:10:23 12:05:12-04:00, 2012:10:23 12:09-04:00, 2012:10:23 12:10:30-04:00, 2012:10:23 12:14:18-04:00, 2012:10:23 12:16:11-04:00, 2012:10:23 12:16:55-04:00, 2012:10:23 12:17:36-04:00, 2012:10:23 12:19:33-04:00, 2012:10:23 12:20:33-04:00, 2012:10:23 12:24:51-04:00, 2012:10:29 09:26:54-04:00, 2012:10:29 10:22:42-04:00, 2012:10:29 10:22:47-04:00, 2012:10:29 10:23:32-04:00, 2012:10:29 10:32:44-04:00, 2012:10:29 10:33:51-04:00, 2012:10:29 10:34:48-04:00, 2012:10:29 10:35:44-04:00, 2012:10:29 10:36:28-04:00, 2012:10:29 10:36:47-04:00, 2012:10:29 10:38:09-04:00, 2012:10:29 10:39:11-04:00, 2012:10:29 10:41:18-04:00, 2012:10:29 10:42:22-04:00, 2012:10:29 10:43:16-04:00, 2012:10:29 10:43:47-04:00, 2012:10:29 13:08:40-04:00, 2012:10:29 13:09:32-04:00, 2012:10:31 11:02:34-04:00, 2012:10:31 11:05:17-04:00, 2012:10:31 11:13:19-04:00, 2012:10:31 11:39:09-04:00, 2012:10:31 11:39:38-04:00, 2012:10:31 11:50:37-04:00, 2012:10:31 11:54:20-04:00, 2012:10:31 11:57:44-04:00, 2012:10:31 13:03:53-04:00, 2012:10:31 13:07:15-04:00, 2012:10:31 13:24:33-04:00, 2012:10:31 16:47:58-04:00, 2012:10:31 16:49:29-04:00, 2012:11:01 09:35:47-04:00, 2012:11:01 09:36:25-04:00, 2012:11:05 08:42:35-05:00, 2012:11:05 08:59:39-05:00, 2012:11:05 09:00:33-05:00, 2012:11:05 09:03:20-05:00, 2012:11:05 09:04:11-05:00, 2012:11:05 09:04:29-05:00, 2012:11:05 09:13:14-05:00, 2012:11:06 09:40:01-05:00, 2012:11:07 14:05-05:00, 2012:11:07 14:46:19-05:00, 2013:01:21 11:18:50-05:00, 2013:01:21 11:19:04-05:00, 2013:01:21 11:20:01-05:00, 2013:01:21 11:21:01-05:00, 2013:03:01 10:11:23-05:00, 2013:03:01 10:13:37-05:00, 2013:03:06 09:04:50-05:00, 2013:03:08 11:34:58-05:00, 2013:03:08 11:36:18-05:00, 2013:03:08 11:36:19-05:00, 2013:03:08 11:38:23-05:00, 2013:03:11 13:26:47-04:00, 2013:03:11 13:30:46-04:00, 2013:03:11 14:13:59-04:00, 2013:07:23 09:49-04:00, 2013:07:23 09:49:02-04:00, 2013:07:23 09:50:39-04:00, 2013:07:23 09:51:05-04:00, 2013:07:23 09:51:44-04:00, 2013:07:23 09:52:36-04:00, 2013:07:23 09:54:08-04:00, 2013:07:23 09:54:51-04:00, 2013:07:23 09:55:25-04:00, 2013:07:23 09:55:51-04:00, 2013:07:23 09:58:58-04:00, 2013:07:23 10:32:23-04:00, 2013:07:23 10:34:45-04:00, 2013:07:30 11:13:20-04:00, 2013:07:30 11:14:35-04:00, 2013:07:30 11:15:34-04:00, 2013:07:30 11:16:08-04:00, 2013:07:30 11:22:42-04:00, 2013:08:02 11:45:49-04:00, 2013:09:16 09:18:05-04:00, 2013:09:16 09:18:06-04:00, 2013:09:16 09:51:23-04:00, 2013:09:16 10:23:46-04:00, 2013:09:16 10:33:30-04:00, 2013:09:16 10:52:02-04:00, 2013:09:16 10:53:49-04:00, 2013:09:16 10:56:44-04:00, 2013:09:16 10:58:04-04:00, 2013:09:16 10:59:35-04:00, 2013:09:16 11:00:48-04:00, 2013:09:16 11:01:32-04:00, 2013:09:16 11:07:23-04:00, 2013:09:16 11:11:50-04:00, 2013:09:16 11:15:07-04:00, 2013:09:16 11:19:28-04:00, 2013:09:16 11:22:01-04:00, 2013:09:16 11:49:18-04:00, 2013:09:16 11:51:10-04:00, 2013:09:16 11:57:33-04:00, 2013:09:16 11:57:52-04:00, 2013:09:16 12:02:27-04:00, 2013:09:16 12:02:48-04:00, 2013:09:16 13:27:27-04:00, 2013:09:16 14:36:55-04:00, 2013:09:16 14:37:44-04:00, 2013:09:16 14:48:01-04:00, 2013:09:16 14:59:23-04:00, 2013:09:16 15:00:46-04:00, 2013:09:16 15:03:22-04:00, 2013:09:16 15:04:49-04:00, 2013:09:16 15:06:11-04:00, 2013:09:16 15:08:16-04:00, 2013:09:16 15:12:20-04:00, 2013:09:16 15:12:40-04:00, 2013:09:16 15:19:11-04:00, 2013:09:16 16:30:06-04:00, 2013:09:16 16:45:35-04:00, 2013:09:17 08:39:58-04:00, 2013:09:17 08:41:15-04:00, 2013:09:17 08:53:26-04:00, 2013:09:17 08:55:19-04:00, 2013:09:17 09:03:15-04:00, 2013:09:17 09:04:20-04:00, 2013:09:17 09:04:43-04:00, 2013:09:17 09:05:44-04:00, 2013:09:17 09:05:57-04:00, 2013:09:17 09:06:56-04:00, 2013:09:17 09:08:08-04:00, 2013:09:17 09:08:49-04:00, 2013:09:17 09:12:32-04:00, 2013:09:17 09:14:50-04:00, 2013:09:17 09:14:51-04:00, 2013:09:17 09:15:41-04:00, 2013:09:18 17:00:11-04:00, 2013:09:18 17:00:55-04:00, 2013:09:18 17:02:52-04:00, 2013:09:18 17:04:18-04:00, 2013:09:18 17:04:38-04:00, 2013:09:18 17:09:24-04:00, 2013:09:20 10:14:10-04:00, 2013:09:24 10:23:30-04:00, 2013:09:24 10:24:12-04:00, 2013:09:24 10:25:14-04:00, 2013:09:24 10:58:54-04:00, 2013:09:24 11:01:24-04:00, 2013:09:24 11:02:41-04:00, 2013:09:24 11:04:06-04:00, 2013:09:26 13:11:34-04:00, 2013:09:26 13:12:29-04:00, 2013:09:27 09:59:47-04:00, 2013:10:01 13:28:04-04:00, 2013:10:01 13:29:23-04:00, 2013:10:01 13:29:45-04:00, 2013:10:02 13:54:09-04:00
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Bissell Proheat 2X Healthy Home Pet Deep Cleaning System 9200Z Owners Manual

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