Bissell Proheat 2X Multi Surface Pet 8930U Owners Manual

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2Thank You

USER'S GUIDE

8920, 8930, 8960, 9200,

9300, 9400 SERIES

Safety Instructions

Product View

Assembly

Operations

Maintenance and Care

Troubleshooting

Product Registration

Replacement Parts

Consumer Services

3

4-5

6

7-16

17-19

20

24

21

24

Accessories

Warranty

22

23

Earn BISSELL Rewards!

Register your

product today!

See details on

back page

www.bissell.com 800.237.7691

Thanks for buying a BISSELL Deep Cleaner

We’re glad you purchased a BISSELL deep cleaner. Everything we

know about floor care went into the design and construction of this

complete, high-tech home cleaning system.

Your BISSELL deep cleaner is well made, and we back it with a limited

one year warranty. We also stand behind it with a knowledgeable,

dedicated Consumer Services department, so, should you ever have a

problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today,

BISSELL is a global leader in the design, manufacture, and

service of high quality homecare products like your deep cleaner.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman, President & CEO

2

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IMPORTANT SAFETY INSTRUCTIONS

3

When using an electrical

appliance, basic precautions

should be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING

YOUR DEEP CLEANER.

WARNING:

To reduce the risk of fire,

electric shock, or injury:

■ Do not immerse.

■ Use only on dry surfaces or surfaces moistened by the cleaning

process.

■ Always connect to a properly grounded outlet.

■ See Grounding Instructions.

■ Unplug from outlet when not in use and before conducting

maintenance or troubleshooting.

■ Do not leave machine when it is plugged in.

■ Do not service machine when it is plugged in.

■ Do not use with damaged cord or plug.

■ If appliance is not working as it should, has been dropped,

damaged, left outdoors, or dropped into water, have it repaired at

an authorized Service Center.

■ Use indoors only.

■ Do not pull or carry by cord, use cord as a handle, close door on

cord, pull cord around sharp corners or edges, run appliance over

cord, or expose cord to heated surfaces.

■ Unplug by grasping the plug, not the cord.

■ Do not handle plug or appliance with wet hands.

■ Do not put any object into appliance openings, use with blocked opening, or

restrict air flow.

■ Do not expose hair, loose clothing, fingers or body parts to

openings or moving parts.

■ Do not pick up hot or burning objects.

■ Do not pick up flammable or combustible materials (lighter fluid, gaso-

line, kerosene, etc.) or use in the presence of explosive liquids or vapor.

■ Do not use appliance in an enclosed space filled with vapors

given off by oil base paint, paint thinner, some moth proofing

substances, flammable dust, or other explosive or toxic vapors.

■ Do not pick up toxic material (chlorine bleach, ammonia, drain

cleaner, gasoline, etc.).

■ Do not modify the 3-prong grounded plug.

■ Do not allow to be used as a toy.

■ Do not use for any purpose other than described in this User’s Guide.

■ Do not unplug by pulling on the cord.

■ Use only manufacturer’s recommended attachments.

■ Use only cleaning products formulated by BISSELL for use in this

appliance to prevent internal component damage. See the cleaning

fluid section of this guide.

■ Keep openings free of dust, lint, hair, etc.

■ Do not point attachment nozzle at people or animals

■ Keep appliance on a level surface.

■ Turn off all controls before unplugging.

■ Unplug before attaching the TurboBrush®.

■ Be extra careful when cleaning stairs.

■ Close attention is necessary when used by or near children.

■ Always install float before any wet pick up operation.

SAVE THESE

INSTRUCTIONS.

THIS MODEL IS FOR HOUSEHOLD USE

ONLY.

GROUNDING

INSTRUCTIONS

This appliance must be connected to

a grounded wiring system. If it should

malfunction or break down, grounding

provides a safe path of least resistance

for electrical current, reducing the risk of

electrical shock. The cord for this appli-

ance has an equipment-grounding con-

ductor and a grounding plug. It must only

be plugged into an outlet that is properly

installed and grounded in accordance

with all local codes and ordinances.

WARNING:

Improper connection of the equipment-

grounding conductor can result in a risk

of electrical shock. Check with a qualified

electrician or service person if you aren’t

sure if the outlet is properly grounded.

DO NOT MODIFY THE PLUG. If it will

not fit the outlet, have a proper outlet

installed by a qualified electrician. This

appliance is designed for use on a nomi-

nal 120-volt circuit, and has a grounding

attachment plug that looks like the plug in

the drawing above. Make certain that the

appliance is connected to an outlet hav-

ing the same configuration as the plug.

No plug adapter should be used with this

appliance.

Grounded

Outlets

Grounding Pin

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4

Extra Long

Power Cord

Heat

Indicator Light

Easy Carry

Handle

Tank Carry

Handle

Upper Handle

ReadyTools

™

Dial

Flex Hose

Heater Switch

Easy To Remove

Nozzle

Edge Sweep

®

Brushes

Lower Base

2-in-1

Water Tank

Product view

Spray Trigger

Power Switch

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Upper Hose

Rack

Crevice Tool

Holder (select models only)

Hose secure

Latch

Lower Hose

Rack

Detent Pedal

Formula Tank

Product view

5

Cleaning fluid

Keep plenty of genuine BISSELL 2X formula on hand so you can clean and protect whenever

it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL

cleaning solutions may harm the machine and will void the warranty.

BISSELL

2X Fiber

Cleansing

Formula with

Scotchgard™

Protection

BISSELL

2X Allergen

Cleansing

Formula

BISSELL

2X Pet Stain

and Odor

Formula with

Scotchgard™

Protection

BISSELL

2X Natural

Orange

Formula

BISSELL

Tough

Stain

PreCleaner

BISSELL

2X Hard

Floor

Solutions

Formula

BISSELL

2X Lavender

Essence

Formula

BISSELL

2X

Professional

Deep

Cleaning

Formula with

Scotchgard™

Protection

WARNING:

To reduce the risk of fire

and electric shock due to

internal component

damage, use only BISSELL

cleaning fluids intended

for use with the deep

cleaner.

Spray Trigger

Custom Clean

®

Dial

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Assembly

6

Your PROheat 2X comes in three, easy

to assemble components:

Upper Handle

Lower Handle

Tool Caddy

The only thing you will need to

assemble your cleaner is a Phillips

head screwdriver.

1. Slide upper handle onto lower handle.

2. Screw 3 screws into the marked holes.

3. Place upper hose rack onto back of

upper handle, and secure with screw.

4. Place lower hose rack onto back of

upper handle by pushing in and sliding

down until it snaps into place.

5. Snap tools into the tool caddy.

6. Wrap power cord and flex hose.

7. Keep flex hose snugly in place by using

the hose secure latch.

PROheat 2X assembly is now

complete.

Hose Secure Latch

1.

3.

2.

4.

7.

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7

Operations

Special features

Your BISSELL PROheat 2X deep cleaner

is a home cleaning system that uses

the power of heat, brushes and clean-

ing formula to get the deep down dirt

for a maximum clean. Not only does it

come with several unique features, it has

been designed with you, the customer,

in mind.

Built-in-heater feature

BISSELL PROheat 2X models all feature a

patented built-in heater which will heat

the hot tap water you put in up to 25

degrees hotter to safely optimize clean-

ing effectiveness. The heater will never

allow the temperature to exceed 190

degrees. The heater switch on the front

of the machine controls the heater so

you have the option to turn off the heat

if you are cleaning delicate wool or ori-

ental rugs.

2-in-1 water tank

Our 2-in-1 water tank full capacity system

is designed with a heavy duty bladder

inside for clean water. As you clean, the

clean water in the bladder will empty

and mix with the cleaning formula. Dirty

water pulled out of your carpets will

collect around the outside of the bladder

so that clean and dirty water are always

kept separate. This allows the user to only

carry one tank to and from the sink for

emptying and filling.

WARNING:

Do not plug in your

cleaner until you have

completely assembled it

per the above instructions

and are familiar with all

instructions and operat-

ing procedures.

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Operations

8

ReadyTools™ dial

This provides either floor cleaning or

above floor cleaning with the turn of a

knob. Choose "TOOLS" setting for stairs,

upholstery and hard to reach areas and

"FLOOR CLEANING" for carpets, area

rugs and bare floors.

Before you clean

1. Move furniture to another area if clean-

ing an entire room (optional).

2. Pick up all loose dirt, debris, and pet hair

before deep cleaning. If you're clean-

ing just a small area of carpeting or less

than a whole room, the ProHeat 2X Deep

Cleaner may be used to vacuum the area

before deep cleaning. If so, be sure to

keep the red filter screen (in the 2-in-1 tank

lid) cleaned of lint so that suction is main-

tained. When you're done, clear the red

filter screen and then rinse both the dirty

water and the clean solution tank (inside

the flexible bladder) with warm water

before starting the deep cleaning process.

3. Plan your cleaning route to leave an exit

path. It is best to begin cleaning in the

corner farthest from your exit.

ATTENTION:

Some Berber carpets have a

tendency to fuzz with wear.

Repeated strokes in the same

area with an ordinary vacuum

or deep cleaner may aggra-

vate this condition. Please see

Stain Removal instructions on

page 14.

B

R

U

SH S

U

C

TIO

N

1

START

HERE

4’

2

3

4

8

7

6

5

9

10

11

12

EXIT

3’

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9

Operations

Before you clean continued

4. Pretreating (optional)

Pretreating is recommended to improve

cleaning effectiveness for heavily soiled

carpet in high traffic areas such as

entryways and hallways.

BISSELL Tough Stain PreCleaner

a. Spray the BISSELL Tough Stain

PreCleaner formula onto heavy traf-

fic areas, soiled areas, or stains.

b. Allow to penetrate for at least 3 minutes.

c. Clean as normal, using the BISSELL

PROheat 2X machine on the high

traffic setting, following the

instructions below.

Carpet cleaning

1. Fill the 2-in-1 Water Tank. Remove the tank

from the base of the machine by lifting up

the tank carry handle. Carry like a bucket

to the sink.

1a. Unlatch the top of the tank from the

bottom by lifting up on the tank latch

located on the back of the tank.

1b. Remove the top of the tank by lifting up

on the handle.

Note how the lip on the top tank

separates from the groove in the

bottom tank. This placement is

important when putting the tank

back together.

1c. Fill the heavy duty bladder with clean

hot tap water.

Do not boil or microwave water

as it can destroy the bladder.

1d. Leaving the filled bottom of the tank on

a flat surface, only maneuver the top of

the tank. To attach the top part of the

tank to the bottom, carefully hook the lip

on the top tank into the groove on the

bottom tank.

1e. Fasten tanks together by securing the

latch in the back.

Note: Remember to secure the tank

latch in the back and test to make

sure it is secure before picking up

the tank.

1.

1b.

1a.

1c.

1d. 1e.

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Operations

10

Carpet cleaning continued

2. Remove formula tank from back of

machine.

3. Fill the formula tank by first unscrewing

the cap and insert. Always use genuine

BISSELL 2X formulas to maximize clean-

ing and for the safety of your machine.

Fill with water to WATER line and then

fill up to FORMULA line with BISSELL 2X

Concentrated formula. Replace formula

tank.

4. Set Custom Clean Dial. Simply choose

one of the 4 settings (heavy traffic,

normal clean, light clean, or water

rinse).

5. Set ReadyTools Dial to the floor cleaning

setting.

6. Plug into a proper outlet and turn the power

and heater switches to the ON ( I ) posi-

tion. Allow 1 minute for the built-in heater

to warm-up before cleaning. The PROheat

2X will be fully warmed and will provide

optimal performance after a minute of

continuous heated cleaning.

7. Cleaning Strokes. While pressing the trig-

ger, make one slow forward wet pass and

another one back. Caution: Do not

overwet. Take care not to run over loose

objects or edges of area rugs. Stalling

brush may result in premature belt failure.

Note: Your machine is equipped

with a circuit breaker that will

automatically shut off the brush if

a large or loose object is caught

in the brush roll. If that happens,

be sure to unplug your machine,

remove the foreign object, and

then plug the machine back in to

reset the circuit breaker.

Release the trigger and make one slow

forward and backward pass over the

same area to remove any residual

dirty water and aid in drying. Repeat

cleaning passes until solution being

pulled up appears clean. Continue

passes without pressing the trigger until

you can’t see any more water being

pulled up.

3.

4. OR

5.

6.

WARNING:

To reduce the risk of fire and

electric shock due to internal com-

ponent damage, use only BISSELL

cleaning fluids intended for use

with the deep cleaner.

Power Switch Heater Switch

2.

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11

Operations

Carpet cleaning continued

8. Remove the tank from the base of the

machine by lifting up on the tank carry

handle. Carry like a bucket to a utility sink

or outside where you will dispose of the

dirty water.

8a. Unlatch the top of the tank from the

bottom by lifting up on the tank latch

located on the back of the tank.

8b. Remove the top of the tank by lifting up on

the handle.

Note how the lip on the top tank

separates from the groove in the

bottom tank. This placement is

important when putting the tank

back together.

8c. Lift the bottom portion of the tank; pour out

dirty water in the sink through the triangular

shaped opening in the corner of the tank.

Note: You may notice hair & debris

deposits on the carpet or in the tank

that were loosened by the cleaning

action. This debris should be picked

up and thrown away.

8d. Fill the heavy duty bladder with clean

hot tap water, following instructions 1c

through 1e on page 9.

Note: Remember to secure the

tank latch in the back and test

to make sure it is secure before

picking up the tank. Always check

the level of cleaning formula in

the formula tank at the same time,

and refill as needed.

9. Water rinse (recommended). Rinsing is an

optional step that can be done during the

cleaning process or after the carpeted area

has been completed. Switch to the water

rinse setting, on the Custom Clean dial and

follow the same path as you did for clean-

ing. Take care to do a forward (wet) stroke

by depressing the trigger, and a backward

(wet) stroke, followed by a forward and

backward (dry) stroke, releasing the trigger.

Continue this until the water you see coming

up the nozzle is clear. (See page 16 for

more machine care tips.)

8.

8b.

8a.

8d.

8c.

9.

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Operations

12

Cleaning with attachments

Your PROheat 2X machine comes

equipped with a hose and at least

one attachment for cleaning stairs,

upholstery, and more.

1. Important! If using to clean uphol-

stery, check upholstery tags.

a. Check manufacturer’s tag before clean-

ing. “W” or “WS” on the tag means

you can use your PROheat 2X. If the

tag is coded with an “X” or an “S”

(with a diagonal stripe through it), or

says “Dry Clean Only”, do not proceed

with any deep cleaning machine. Do

not use on velvet or silk. If manufactur-

er’s tag is missing or not coded, check

with your furniture dealer.

b. Check for colorfastness in an incon-

spicuous place.

c. If possible, check upholstery stuffing.

Colored stuffing may bleed through

fabric when wet.

d. Plan activities to allow upholstery

time to dry.

e. Pick up any loose dirt, debris and pet

hair before deep cleaning.

2. Follow the instructions on pages 9-10 for

filling the 2-in-1 water tank and the formula

tank.

3. Set ReadyTools dial to the "TOOLS"

setting. This will allow spray and suction

from the hose.

4. Set Custom Clean dial for heavy traffic,

normal clean, light clean, or water rinse

as desired.

5. Attach the cleaning tool to the end of the hose.

6. Plug in and turn on the power switch and

heater (if desired).

7. Clean by pressing the trigger to spray

solution onto the area to be cleaned.

Slowly move the tool back and forth over

the soiled surface. Release the trigger to

suction soiled water. Continue to clean in

the area, working in small sections, until no

more dirt can be removed. Rinse (optional)

and suction as needed.

Caution: Do no overwet.

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Manufacturer’s tag

5.

WARNING: To reduce the

risk of injury, be extra careful when

cleaning stairs. Make sure machine is

secure and level.

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13

Operations

8. Remove and rinse tools in clean, running

water. Dry and replace in the tool caddy.

9. It is recommended that you suction clean

water from a bowl to rinse out the hose.

10. Before replacing lift end of hose and

stretch out to ensure all water is cleared

from hose.

11. Coil flex hose around the tool caddy.

12. Empty 2-in-1 water tank and rinse out,

following the instructions on page 11.

13. Return ReadyTools dial to floor setting.

Deep reach tool attachment

(Select models only)

1. Follow the instructions on page 9 for filling

the 2-in-1 water tank and the formula tank.

2. Follow instructions 3-6 on page 12 under

"Cleaning with attachments".

3. Set tool on stain and press the trigger to

spray solution onto the area to be cleaned.

4. Slowly move the tool back and forth

over the soiled surface, keeping the tool

in contact with the carpet.

5. Release trigger and move tool slowly

over the soiled area to suction up water

and dirt.

6. Continue to clean the area, working in

small sections, until no more dirt can be

removed.

7. Remove tool from hose when nished.

Clean under warm water before storing.

Cleaning with attachments continued

10.

3.

5.

7.

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Operations

14

Stain removal

Do Not Delay! Attending to an

accident soon after it occurs ensures

the most optimal clean. Leaving it

for an extended period of time may

cause it to set and become

permanent.

1. Blot up liquids with an absorbent cloth or

paper towels. White materials are recom-

mended because certain dyes may bleed

and make the stain worse.

2. Gently scrape up any semi-solids with a

spoon or spatula. Do not use a knife or other

utensil with sharp edges because it could

damage the carpet or upholstery.

3. If the area has already dried, separate

and remove from the carpet whatever semi-

solids and residue that can be accessed

before deep cleaning.

4. Be sure to test any spot removal formulas

in an inconspicuous area first. This is

important as some dyes and materials

could be damaged or discolored by

cleaning solvents. If such a change should

occur, try a different solution or call a pro-

fessional.

5. If cleaning on Berber carpeting, gently

run your machine over a hidden area. If

no fuzzing occurs, continue cleaning in

soiled area.

6. Using the BISSELL Tough Stain PreCleaner,

spray evenly over soiled area. Do not

overwet. Wait 3-5 minutes. Gently work

the solution by blotting area with a clean,

damp, color safe cloth.

7. Clean using either the FLOOR

CLEANING, or TOOLS setting on the

ReadyTools dial.

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15

Operations

Hard floor cleaning

(Select models only)

Your PROheat 2X model may have

come with a hard floor attachment

and 2X Hard Floor Solutions Formula.

If not, these products are available

for purchase by contacting the BISSELL

Consumer Services department by

phone or at the website. The hard floor

tool provides effective cleaning for lino-

leum, vinyl, and tile floors. Caution: Do

not use on unsealed hardwood floors.

1. Vacuum or sweep thoroughly to pick up

any loose debris and pet hair.

2. Move any furniture, if needed.

3. Fill the formula tank to "WATER" line

with water. Fill to "FORMULA" line with

BISSELL 2X Hard Floor Solutions.

4. Fill the 2-in-1 water tank with hot tap

water and set aside.

5. Attach the hard floor tool onto the bot-

tom of the machine by hooking it into

the nozzle and swinging it down until it

clicks into place.

6. Set ReadyTools dial to the "FLOOR

CLEANING" setting.

7. Set the Custom Clean dial to NORMAL

clean.

8. Plug into an outlet and turn the power

switch and heater ON ( I ).

9. Slowly move the machine forward and

back over hard floor surface one time

while depressing trigger.

Caution: Do not overwet.

10. Repeat the motion without pressing the

trigger using the hard floor tool to squee-

gee and suction up the dirty water.

11. Allow adequate time for floors to dry.

12. Remove hard floor tool, rinse and dry

before storing.

13. Rinse out the formula tank.

WARNING:

To reduce the risk of fire, elec-

tric shock or injury unplug from

outlet before servicing.

WARNING:

To reduce the risk of fire

and electric shock- when clean-

ing a hard floor, the BISSELL bare

floor tool kit 203-5642 must be

used and it must only be used with

BISSELL Hard Floor Solutions or

BISSELL 2X Hard Floor Solutions

cleaning fluid intended for use with

this appliance.

5.

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Operations

16

Machine storage

Once your cleaning is complete,

make sure the 2-in-1 water tank is

emptied, rinsed out, and dried before

the next use. The formula tank can

remain filled and ready to go.

Note: Store cleaner in a protected,

dry area. Since this product uses

water, it must not be stored where

there is a danger of freezing.

Freezing will damage internal

components and void the warranty.

Machine care

For best results, a few simple steps can

assure your machine is well maintained

after your cleaning is complete.

1. Flush your machine of any remaining

residual solution.

a. Fill the 2-in-1 clean water tank with

clean hot tap water.

b. Plug your machine into a proper outlet

and set the Custom Clean dial to the

rinse setting. Turn the power on by

pressing the power button.

c. Recline the handle and press the spray

trigger for 15 seconds while making

forward and backward passes on carpet.

Release the trigger to suction. Repeat for

another 15 seconds. Continue without

pressing the trigger until there is no more

water being suctioned.

2. Turn power and heater switches OFF (O).

Unplug the machine and wrap the power

cord. Empty the 2-in-1 water tank.

3. Rinse out 2-in-1 water tank, with running hot

tap water, taking care to clean underneath

the heavy duty bladder, and all around it.

4. The top half of the tank can be rinsed clean

through the nozzle area. Also, pop out the

red filter underneath the top half of the tank

and rinse out. Replace before putting the

top and bottom halves of the tank together.

3 & 4

WARNING:

To reduce the risk of fire,

electric shock or injury

unplug from outlet before

servicing.

Filter

Tip:

Let all parts dry com-

pletely before storing

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17

Maintenance and care

Machine care continued

5. Before you place the cleaned 2-in-1

water tank back onto the machine,

remove the red solution filter cap (on the

base of the machine).Remove the cap

by inserting a coin or a flat head screw

driver into the slot on the top. Turn coun-

ter clock wise and unscrew. Set aside.

5a. Remove the white filter by grasping

the post and pulling up and out of

the unit. Rinse the filter under cold

water.

Note: Be careful not to drop

the filter into the sink or

disposal.

5b. Replace the white filter back into

the filter area.

Note: Make sure the white

filter is seated properly before

placing the red solution filter

cap.

5c. Replace the red solution filter cap

and turn clockwise to tighten.

6. Keeping the 2-in-1 water tank off of the

base of the machine, simply unscrew

the floor nozzle using a Phillips head

screwdriver. This can be rinsed out at

the faucet. Then replace back onto the

machine by starting from the bottom of

the nozzle and hooking the tabs into

the holes on the bottom sides of the

machine. Secure into place with the

screw.

Solution

Filter Cap

Filter

5a.

5b.

5c.

6.

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Maintenance and care

18

Machine care continued

6. The inside of the end caps by the brush

rolls can be wiped out with a clean paper

towel, or, if a more thorough cleaning is

desired, the end caps can be taken off

using a Phillips head screwdriver and

rinsed clean. Replace after cleaning.

7. Any loose hair or debris can be pulled from

the brush rolls and thrown away. For the

most thorough clean before storage, follow

directions on pages 18 & 19 for removal

and replacement of the brush rolls and belts.

8. To clean attachments that may have been

used, remove from hose and rinse under

clean, running water. Dry and replace

attachment in the tool caddy. Clean the

hose by suctioning clean water from the tap.

Before replacing, lift end of hose and stretch

out to ensure all water is cleared from hose.

Refer to page 13.

9. After carpet is dry, vacuum again to

remove hair and fuzz.

Occasional replacement of one or

both belts may become necessary.

If that is needed, please follow the

instructions below.

1. Turn off the machine, and unplug it from

the outlet.

2. Remove both the 2-in-1 water tank and

the formula tank. Set aside.

3. Unscrew the front nozzle and remove it.

Set aside.

4. Turn the machine on its side.

IMPORTANT: cord side down.

5. Remove the clear end cap by unscrew-

ing the 2 black screws. Take care not to

drop the screws into the unit.

6. Remove 1 silver screw.

7. Remove pivot arm by gently lifting up.

8. Remove small brush belt.

9. Replace small brush belt, and reverse

steps above.

3.

5.

4.

7.

9.

6.

8.

WARNING:

To reduce the risk of fire, electric

shock, or injury,turn power

OFF and disconnect plug from

electrical outlet before performing

maintenance or troubleshooting.

Small belt removal and replacement

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19

Maintenance and care

Brushes can be removed for cleaning

or replacement as needed.

1. Follow small belt removal Instructions on

page 18.

2. Remove brush rolls by pulling them off

of the metal rods. Be careful not to

lose the small washer at each

end of the brush rolls.

3. Place cleaned or new brush rolls back

onto the rods. Make sure one washer is

on each end of the rollers prior to sliding

onto the rod. Be sure to let the rod slide

through the bushing to insure proper fit.

4. Re-attach the long belt on the bottom to

the cogs of the small roller brushes.

5. Place small belt over back roller and

metal cog.

6. Place pivot arm in place and screw in

place using the silver screw.

7. Re-attach clear end cap by tightening

with the (2) black screws.

8. Return front nozzle to front of unit, by

latching from underneath and then

securing with a screw.

If you have any questions or are having

trouble installing or replacing your

belt(s) or brushes, please call BISSELL

Consumer Services.

2.

4.

6.

8.

3.

5.

7.

Brush removal and large belt replacement

WARNING:

To reduce the risk of fire,

electric shock or injury,

unplug from the outlet

before servicing.

www.bissell.com 800.237.7691

Troubleshooting

www.bissell.com 800.237.7691

20

Built-in heater ready light does not illuminate

Possible causes Remedies

1. The heater switch is not turned ON ( I ) 1. Turn the heater switch ON ( I )

2. The power switch is not turned ON ( I ) 2. Both switches must be ON ( I ) to activate the

heater ready light

Reduce Spray or No Spray

Possible causes Remedies

1. Water tank may be empty 1. Fill heavy duty bladder with hot tap water

2. Formula tank may be empty 2. Fill formula tank with BISSELL 2X

Formula for cleaning

3. Tank may not be seated completely 3. Turn power OFF (0). Remove and reseat tank

4. Pump may have lost prime. 4. Turn power OFF (0) and then back ON (I). Wait one minute,

then depress trigger

DirtLifter® PowerBrush does not turn

Possible causes Remedies

1. The belt is off or broken 1. Turn power OFF ( O ) and unplug unit from outlet. Follow

instructions on page 19

2. The unit is in the upright position 2. Brushes only rotate when unit is reclined using the

detent pedal

3. Circuit breaker on machine may have tripped 3. Turn the machine OFF ( O ) and unplug from outlet. Check

to see if foreign object is caught in brush roll. Remove

object. Plug machine in to reset circuit breaker

Cleaner not picking up solution

Possible causes Remedies

1. ReadyTools dial may be at wrong setting 1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting

2. Tank may not be seated properly 2. Pick up both the 2-in-1 water tank and formula tank and

reseat them so they fit snugly on the unit

3. Tank may not be assembled properly 3. Check to make sure the "lip" of the nozzle is securely

hooked into the groove on bottom of Tank (see page 9)

4. Solution or 2-in-1 water tank is empty 4. Check fluid levels in heavy duty bladder and formula tank.

5. 2-in-1 water tank has picked up maximum dirty water 5. Empty 2-in-1 water tank. Refill heavy duty bladder with

and red float door has closed. clean hot tap water and replace.

6. Red float "door" in the tank may have closed as a result of bumping 6. Turn the machine OFF ( O ), allowing red float door to release

an object or moving machine back and forth too quickly into the open position. Turn unit back ON ( I ) to continue

cleaning. Be sure your forward and backward strokes are done

at a slower pace.

Other maintenance or service not included in the manual should be

performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of

service. Contact us directly at 1-800-237-7691.

www.bissell.com 800.237.7691

21

Replacement parts - BISSELL PROheat 2X

Below please find a list of common replacement parts. While not all of these

parts may have come with your specific machine, all are available to you for

purchase, if desired.

Item Part No. Part Name

1 203-6611 Tank Assembly (complete) (Black)

2 203-6660 Tank Lid (Black)

3 203-6618 Tank Bottom (Black)

4 203-6675 Cap and Insert for Formula Tank

5 203-6676 Formula Tank (includes Cap & Insert for Formula Tank)

6 203-6677 Cap and Insert for Formula Tank

7 203-7649 Floor Nozzle with End Cap Assembly

8 203-6679 Autoload Gasket (fits both Water and Formula Tank)

9 203-6845 Float Door

10 203-6680 Tank Filter (Lint Screen)

11 203-6682 Cord Wrap (Blue Illusion)

12 203-6685 Clear End Cap w/Edge Brushes (2 pack, includes screws)

13 203-6686 Brush Roll – 6 row (includes 1 brush, axle, 2 swivel arms)

14 203-6688 Small Brush Belt (non-cord side)

15 203-6804 Large Brush Belt (cord side)

16 203-6689 Hose Secure Latch

17 203-6690 Hose Rack Assembly (Top/Bottom Hose Rack, Screws)

*Not all parts are included with every model.

1

6

11

16

2

7

12

17

3

8

13

4

9

14

5

10

15

www.bissell.com 800.237.7691

Accessories - BISSELL PROheat 2X

22

Item Part No. Part Name

1 203-6651 3” Tough Stain Tool

2 203-6652 Powered TurboBrush® Hand Tool

3 203-6653 4” Upholstery Tool

4 203-6654 6” Stair Tool

5 203-6655 Spraying Crevice Tool

6 203-5642 Bare Floor Tool with trial size bottle of Hard Floor Solutions formula

7 203-7412 Deep Reach Pet Tool

8 62E5-2 2X Fiber Cleansing Formula with Scotchgard™ Protection 60 oz.

9 99K5-2 2X Pet Stain and Odor Formula with Scotchgard™ Protection 60 oz.

10 89Q5-2 2X Allergen Cleansing Formula 60 oz.

11 83P3-2 2X Natural Orange Formula 60 oz.

12 34B5-2 2X Lavender Essence Formula 60 oz.

13 78H6-3 2X Professional Deep Cleaning Formula with Scotchgard™ Protection 48 oz.

14 26V2 2X Spring Breeze Formula 60oz.

15 56L9 2X Hard Floor Solutions Formula 16 oz.

16 4001 Tough Stain PreCleaner 22 oz.

*Not all parts are included with every model.

1

6

11

16

2

7

12

3

8

13

4

9

14

5

10

15

www.bissell.com 800.237.7691

23

Warranty - BISSELL PROheat 2X

This warranty gives you specific legal rights, and you may also have other rights which may

vary from state to state. If you need additional instruction regarding this warranty or have

questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail,

telephone, or regular mail as described below.

Limited One Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product

BISSELL Homecare, Inc. will repair or replace (with new or remanufactured components or

products), at BISSELL’s option, free of charge from the date of purchase by the original

purchaser, for one year any defective or malfunctioning part.

See information below on "If your BISSELL product should require service".

This warranty applies to product used for personal, and not commercial or rental service. This

warranty does not apply to fans or routine maintenance components such as filters, belts, or

brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any

other use not in accordance with the user's guide is not covered.

If your BISSELL product should require service:

Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your

area.

If you need information about repairs or replacement parts, or if you have questions about

your warranty, contact BISSELL Consumer Services.

Website or E-mail:

www.bissell.com

Or Call:

BISSELL Consumer Services

1-800-237-7691

Monday - Friday 8 a.m. - 10 p.m. ET

Saturday 9 a.m. - 8 p.m. ET

Or Write:

BISSELL Homecare, Inc.

PO Box 3606

Grand Rapids, MI 49501

ATTN: Consumer Services

BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT

EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential

damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR

WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED

ABOVE.

Some states do not allow limitations on how long an implied warranty last so the above limitation

may not apply to you.

Registering is quick, easy and offers you benefits over the lifetime of your product.

You’ll receive:

BISSELL Rewards Points

Automatically earn points for discounts and free shipping on future purchases.

Faster Service

Supplying your information now saves you time should you need to contact us with

questions regarding your product.

Product Support Reminders and Alerts

We’ll contact you with any important product maintenance reminders and alerts.

Special Promotions

Optional: Register your email to receive notice of offers, contests, cleaning tips and more!

Visit www.bissell.com/registration now!

Don't forget to register your product!

©2011 BISSELL Homecare, Inc

Grand Rapids, Michigan

All rights reserved. Printed in China

Part Number 120-4303

Rev 2/11

Visit our website at:

www.bissell.com

Scotchgard is a trademark of 3M

For information about repairs or replacement parts, or questions about your warranty, call:

BISSELL Consumer Services

1-800-237-7691

Monday - Friday 8 a.m. — 10 p.m. ET

Saturday 9 a.m. — 8 p.m. ET

Or write:

BISSELL Homecare, Inc.

PO Box 3606

Grand Rapids MI 49501

ATTN: Consumer Services

Or visit the BISSELL website - www.bissell.com

When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: ___________________

Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It

provides proof of purchase date in the event of a

warranty claim. See Warranty on page 23 for details.

BISSELL consumer services

www.bissell.com 800.237.7691

24