Bissell Proheat Pet Deep Cleaning System 89104 Owners Manual

2014-07-19

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ProHeat

USER’S GUIDE
1699, 7901, 8910 SERIES
3

Safety Instructions

4-5 Product View
6

Assembly

7-8 Special Features
8-11 Operation

12-16 Maintenance and Care

16-18 Troubleshooting

18 Consumer Services
19 Replacement Parts
20 Warranty

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Thanks for buying a BISSELL ProHeat
We’re glad you purchased a BISSELL ProHeat heated formula deep cleaner.
Everything we know about floor care went into the design and construction
of this complete, high-tech home cleaning system.
Your ProHeat is well made, and we back it with a limited one-year warranty.
We also stand behind it with a knowledgeable, dedicated Consumer
Services department, so, should you ever have a problem, you’ll receive
fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is
a global leader in the design, manufacture, and service of high quality
homecare products like your ProHeat .
Thanks again, from all of us at BISSELL.

Mark J. Bissell
President and Chief Executive Officer

www.bissell.com

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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions
should be observed, including the following:
Read all instructions before using your ProHeat®

WARNING: To reduce the risk
of fire, electric shock, or injury:

■ Do not immerse.
■ Use only on surfaces moistened by cleaning process.
■ Always connect to a properly grounded outlet.
■ See Grounding Instructions.
■ Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
■ Do not leave machine when it is plugged in.
■ Do not service machine when it is plugged in.
■ Do not use with damaged cord or plug.
■ If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized Service Center.
■ Use indoors only.
■ Do not pull or carry by cord, use cord as a handle,
close door on cord, pull cord around sharp corners
or edges, run appliance over cord, or expose cord
to heated surfaces.
■ Do not carry the appliance while in use.
■ Do not unplug by pulling on cord. Unplug by grasping
the plug, not the cord.
■ Do not handle plug or appliance with wet hands.
■ Do not put any object into appliance openings, use with
blocked opening, or restrict air flow.
■ Do not expose hair, loose clothing, fingers or body
parts to openings or moving parts.
■ Do not pick up hot or burning objects.
■ Do not pick up flammable or combustible materials
(lighter fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.
■ Do not use appliance in an enclosed space filled with vapors
given off by oil base paint, paint thinner, some moth proofing
substances, flammable dust, or other explosive or toxic vapors.
■ Do not pick up toxic material (chlorine bleach, ammonia,
drain cleaner, gasoline, etc.).
■ Do not modify the 3-prong grounded plug.
■ Do not allow to be used as a toy.
■ Do not use for any purpose other than described in
this User’s Guide.
■ Do not operate the appliance unless the belt door is
securely assembled in the location provided.
■ Use only manufacturer’s recommended attachments.
■ Use only cleaning products formulated by BISSELL for
use in this appliance to prevent internal component
damage. See the cleaning fluid section of this guide.
■ Keep openings free of dust, lint, hair, etc.
■ Do not point attachment nozzle at people or animals
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■ Keep appliance on a level surface.
■ Turn off all controls before unplugging.
■ Unplug before attaching the TurboBrush.®
■ Be extra careful when cleaning stairs.
■ Close attention is necessary when used by or near children.
■ WARNING: The power cord on this product contains
lead, a chemical known to the State of California to
cause birth defects or other reproductive harm.
Wash hand after handling.

SAVE THESE
INSTRUCTIONS.
GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk of
electrical shock. The cord for this appliance has an
equipment-grounding conductor and a grounding
plug. It must only be plugged into an outlet that is
properly installed and grounded in accordance with
all local codes and ordinances.
Grounded
Outlets

Grounding Pin

WARNING:

Improper
connection of the equipment-grounding
conductor can result in a risk of
electrical shock. Check with a qualified
electrician or service person if you aren’t
sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will not fit
the outlet, have a proper outlet installed
by a qualified electrician. This appliance
is designed for use on a nominal 120-volt
circuit, and has a grounding attachment
plug that looks like the plug in the
drawing above. Make certain that the
appliance is connected to an outlet
having the same configuration as the
plug. No plug adapter should be used with
this appliance.
This model is for household uses only.
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Product view

TurboBrush®
Storage
(Select Models)

SmartTemp®º
Ready Light
Flow Indicator
(Filter Inside)
Lower Handle

SmartMix
Switch
SmartMix®
Tank

ReadyTools™ Dial
Belt Access Door

DirtLifter®
PowerBrush
Optional Accessories:

Floor Nozzle Window

These items are available for purchase with your model. To order replacement parts or additional tools or
formulas, please refer to page 19.

3” Tough Stain Brush

4” Upholstery Tool

PreTreat Wand

TurboBrush®

Hard Floor Attachment

Spraying Crevice Tool

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Mesh Tool Bag
(bag only)

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Product view
Trigger

Keep plenty of genuine BISSELL
Advanced Cleaning Formulas on hand
so you can clean whenever it fits your
schedule. Always use genuine BISSELL
deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the
machine and will void the warranty.

Upper Handle

Tool Caddy
Power Cord
Quick Release

SmartTemp®
Switch

Tough Stain
Brush Storage

Tank-inTank™
Hex Nuts

Handle
Release

4" Upholstery
Tool Storage
(Select Models)

Flex Hose
BISSELL Formulas:

These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 19.

48 oz. BISSELL
Fiber Cleansing
Formula™ with
Scotchgard™
Protector
#0710

48 oz. BISSELL
Multi- Allergen
Removal™
Formula™ with
Scotchgard™
Protector
#0720
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48 oz. BISSELL
Pet Odor and Soil
Removal™ Formula
with Scotchgard™
Protector
#0730

48 oz. BISSELL
Natural Orange
Extract Formula
with Scotchgard™
Protector
#0740

48 oz. BISSELL
Lavender Essence
Formula with
Scotchgard™
Protector
#0750

43 oz. BISSELL 32 oz.
3X Concentrated BISSELL
Fiber Cleansing Hard Floor
Solutions™
Formula with
Formula
Scotchgard™
#0484
Protector
#0716
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22 oz.
BISSELL
Tough Stain
PreCleaner™
#0400

10/14/08 1:26:53 PM

How to use this guide
This User’s Guide has been designed to help you
get the utmost satisfaction from your BISSELL
ProHeat. You’ll find assembly and operating
instructions, safety precautions, as well as
maintenance and troubleshooting instructions.
Please read this guide thoroughly before
assembling your deep cleaner.
Pay particular attention to the product diagram,
assembly instructions, and part names. Locate
and organize all parts before assembly. Familiarize
yourself with the parts and where they go.
Following this user’s guide will greatly enhance
1.1
your ability to get the most performance from
your BISSELL ProHeat for many years.

W
arning:
Do Not plug in your

cleaner until you have
completely assembled it per
the following instructions
and are familiar with all
instructions and operating
procedures.

Your ProHeat comes in three, easy to
assemble components:
Upper Handle
Lower Handle
Tool Caddy
The only thing you will need to assemble your
cleaner is a Phillips head
screwdriver.

Assembly
Refer to Assembly Diagram on page 5
1. Slide upper handle onto lower handle.
5.
2. Feed bundled power cord through tool caddy from

6
6.

caddy’s flat side.

3.
4.

Align upper handle holes and tool caddy holes.

5.
6.
7.

Insert 2 screws into lower 2 holes. Turn until snug. 7.

Place hex nut into back of tool caddy and hold in
place. Insert bolt from front to back turning into
the hex nut until snug. Do not over tighten. Repeat
for the second bolt and hex nut.
Snap tools into storage on the tool caddy.
Wrap power cord and flex hose as shown in figure 7.

ProHeat assembly is now complete.

Special features of your BISSELL ProHeat
Your BISSELL ProHeat deep cleaner is a home
cleaning system that automatically mixes hot
tap water with BISSELL advanced cleaning
formulas and heats the solution as it is applied
to the carpet. The combination of heated solution,
rotating brushes and powerful suction provide a
safe and effective method of cleaning.

www.bissell.com

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Special features of your BISSELL ProHeat
SmartTemp®

SmartTemp Ready Light

The BISSELL ProHeat models all feature a patented
built-in heater which will heat hot tap water you put
in up to 25° degrees hotter to safely optimize cleaning
effectiveness. The heater will never allow the
temperature to exceed 180°. The heater switch which is
located on the back of the machine controls the heater
so you have the option to turn off the heat if you are
cleaning delicate or oriental rugs.

DirtLifter® PowerBrush
The DirtLifter PowerBrush is designed to enhance
cleaning performance. The bristle pattern safely lifts
out the deep down dirt while gently grooming carpet
fibers. The floating suspension self-adjusts to all carpet
heights. When the power is ON ( I ) and the machine is
in the upright position, your carpet is protected because
the brushes are lifted up off the carpet.

SmartMix®
The SmartMix feature automatically mixes hot tap water
with the BISSELL advanced cleaning formula. Simply
choose one of the 3 settings (Heavy Traffic, Normal,
or Water Rinse) and the ProHeat will adjust the right
amount of cleaning solution to mix with the heated
water to fit your cleaning need.
Having a separate solution tank from the water tank
allows no waste of formula. Because the water and
solution are stored separately, they are not mixed until
you are ready to clean. When your cleaning job is
finished, the formula can be stored ready to use in your
machine for the next time!
This feature is available on all ProHeat models.

SmartMix bottle

Scotchgard™ Protector
Carpet protection applied at the mill typically wears
down over time from heavy foot traffic and everyday
cleaning, including deep cleaning. To help restore this
important protection, only BISSELL offers deep cleaning
formulas with Scotchgard protector. This offers extra
protection against dirt and tough stains to keep your
carpets looking good longer.
To maintain your Scotchgard 5-year limited stain warranty, you no longer are required to hire a professional.
By using your BISSELL ProHeat machine with BISSELL
formulas containing Scotchgard protector every 12
months, your carpet warranty from 3M remains in effect.
No other home deep cleaning system can do this for you.

www.bissell.com

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EXIT
12

7
6

1 RT
STAERE
H

3
4

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Special features of your BISSELL ProHeat
Tank-in-Tank™
Our Tank-in-Tank system is designed with a heavy
duty bladder inside for clean water. As you clean,
the clean water in the bladder will empty and mix
with the cleaning formula. Dirty water pulled out of
your carpets will collect around the outside of the
bladder so that clean and dirty water are always
kept separate. This allows you to maximize tank
space, yet only carry one tank to and from the sink
for emptying and filling.

ReadyTools Dial
This provides either floor cleaning or above the floor
cleaning with the flip of a switch. If choosing above floor
cleaning for upholstery, stairs, or along the baseboards,
choose the attachment appropriate for the job. Attach
tool to the hose, and you are ready to go!

Flow Indicator

OFF

Flow Indicator
This is located on the machine base. It spins when
the trigger is pressed to indicate that the machine
is applying cleaning solution to the carpet and will
stop spinning when the SmartMix tank or bladder
needs to be refilled, or when the trigger is released.

R NG
NI
FLOO
CLEA

S
TOOL
REAT
PRET

Note: Flow Indicator does not spin when
spraying through the attachment hose.

Operation

ReadyTools Dial
OR IN
FLOLEAN
C

Before you clean
Move furniture to another area if cleaning an
entire room (optional).

3.
4.

Thoroughly vacuum area with a dry vacuum
cleaner before deep cleaning.

8
7

3
4

Plan your cleaning route to leave an exit path. It is best
to begin cleaning in the corner farthest from your exit.

5. Pretreating (optional)
Note: Pretreating is recommended to improve
cleaning effectiveness for heavily soiled carpet in
high traffic areas such as entryways and hallways.

EXIT

3’

S
H TA
E R
R

Plan activities to give your carpet time to dry.

4’ E T

OLS
TOTR
EAT
PRE

A. Spray the BISSELL Tough Stain Pre-treat formula
onto heavy traffic areas, soiled areas, or stains.
B. Allow to penetrate for at least 3 minutes.
C. Following the instructions below, clean as
normal, using the BISSELL ProHeat machine
on the high traffic setting.
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ATTENTION:
Some Berber carpets have a

tendency to fuzz with wear.
Repeated strokes in the same
area with an ordinary vacuum or
deep cleaner may aggravate this
condition. Please see cleaning
fluid section on page 15.
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Operation
Fill the water tank
1.

Release the handle and lay the machine
handle back to access the tank.

Remove the tank from the base of the
machine by lifting the tank carry handle.

Carry like a bucket to the sink. Rotate the handle forward to unlatch the lid. Lift off and set the lid aside.

Fill up the bladder with clean hot tap water.
*Do not boil or microwave water as it can
destroy the bladder.

Replace the top of the tank by matching the
lid and tank edges. Handle must be in the
forward position in order to replace lid. Rotate
Note: Remember to secure the lid and test to make
sure it is secure before picking up the Tank.

Place tank into machine base, seating firmly in place.
Rotate tank handle back into latched position. Bring
machine handle back into upright position.

Fill the SmartMix/formula tank
Lift the formula tank up and out of the
machine base.

2a. Fill the formula tank by first unscrewing the cap
and insert. Always use genuine BISSELL formulas
to maximize cleaning and for the safety of your
machine. Fill formula up to the line and replace
the cap and insert. Place formula tank into the
slot in the back of the machine for a snug fit.
2b. If using the BISSELL 3X Concentrated Fiber
Cleansing Formula: Add 3 capfuls of 3X
Concentrated Fiber Cleansing formula to the
formula tank, and then fill with hot water
to the line.

Note: If bottle leaks, check for proper positioning
of red grommet and straw.

Choose the SmartMix setting
Simply choose one of the 3 settings

• Heavy Traffic

• Normal

• Water Rinse
and the ProHeat will adjust the right amount of
cleaning solution to mix with the heated water to
fit your cleaning need.

W
ARNING:
To Reduce the Risk of Fire and

Electric Shock due to internal
component damage, use only
BISSELL cleaning fluids intended
for use with the deep cleaner.
When filling bottle or
storing unit, set
dial to:

WATER
RINSE

SmartMix Dial

H
TR IG
AFH
N
W OR FIC
C A M
PR AR TE AL
O PE R R
TE T IN
C
TO SE
/
R

NOTE: When your cleaning job is finished, the
formula can be stored ready to use in your
machine for the next time!

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Operation
Set ready tools dial

ReadyTools Dial

Set ready tools dial to floor cleaning.

Power switch
1.

Plug into a proper outlet and turn the power
and heater switches to the ON ( I ) position.
The switches are found on the back of the
handle. Allow 1 minute for the built-in heater
to warm-up before cleaning. The ProHeat
will be fully warmed and will provide optimal
performance after a minute of continuous
heated cleaning.
The SmartTemp ready light indicates when
the heater is ON ( I ).

Tip:
Deep Cleaning stairs and heavy traffic areas
on a regular basis can prolong carpet life.
OR IN
FLOLEAN
C

1. While pressing the trigger, make one slow

Power Switch
SmartTemp Switch
ON

Note: SmartTemp heats the cleaning solution
for carpet and hard floor application only. It
does not heat solution sprayed through the
accessory tools.

Cleaning strokes

OLSAT
TOTR
E
PRE

OFF
ON

OFF

SmartTemp Light
2.

forward wet pass and another one back. Let
the built-in heater, formula, and DirtLifter
PowerBrush do the work for you. Caution: Do
not overwet. Take care not to run over loose
objects, edges of area rugs, or the cord. Stalling
brush may result in premature belt failure.

Release the trigger and make one slow forward
and backward pass over the same area to
remove any residual dirty water, and aid in
drying. Repeat cleaning passes until solution
being pulled up appears clean. Continue passes
without pressing the trigger until you can’t see
any more water being pulled up.
NOTE: Both the SmartMix tank and the
clean water tank must have liquid in them
in order for the machine to spray. If one
tank is empty the machine will not apply
cleaning solution or water.

W
ARNING:
To reduce the risk of fire,
electric shock or injury,
unplug from the outlet
before servicing.

After cleaning, you may want to turn the
SmartMix dial to water rinse to give your
carpeting a final water only rinse. This will
ensure thorough removal of embedded dirt
loosened by the deep cleaning formula.
BISSELL deep cleaning formulas contain an
anti-resoiling agent that helps your carpets
repel dirt and keeps them looking good longer.

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Operation
Empty the tank
1.

Remove the water tank from the base using
the tank carry handle. Carry the tank like a
bucket to a utility sink or outside where you
will dispose of the collection water. Remove
the top of the tank by rotating the handle
forward to unlatch lid and lifting lid off tank.

Empty collection water from bottom of tank.
NOTE: You may notice hair & debris deposits
on the carpet or in the tank that were loosened
by the cleaning action (especially with newer
carpets that have never been deep cleaned
before). This debris should be picked up and
thrown away.

After each use, remove and rinse the lint
screen located on the tank lid.

Refill the Tank-in-Tank by referencing “Fill
the water tank” on page 9. Remember to
secure the top of the tank by rotating the
handle and test to make sure it is secure
before picking up.

Return Tank-in-Tank to the machine.
NOTE: Always check the level of cleaning
formula in the SmartMix tank at the same
time, and refill as needed

Rinse (optional)
Rinsing is an optional step that can be done
during the cleaning process by switching to the
water rinse setting, or it can be done after the
carpeted area has been cleaned.
1. Simply choose the water rinse setting on the
SmartMix dial, and follow the same path as
you did for cleaning, taking care to do a
forward (wet) stroke by depressing the trigger, a backward (wet) stroke, and a forward
and backward (dry) stroke, releasing the
trigger. Continue this until the water you see
coming up the nozzle is clear.

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1
When filling bottle or
storing unit, set
dial to:

WATER
RINSE

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Maintenance and care
Machine storage

W
ARNING:
To reduce the risk of fire,

Once your cleaning is complete, make sure the
water tank is emptied and rinsed out. Put the
unit away in a closet or basement for the next
use. The SmartMix tank can remain filled and
ready to go (store with machine set to water
rinse setting), or it can simply be emptied back
into the formula bottle if that is more convenient.

electric shock or injury,
unplug from the outlet
before servicing.

Note: Store cleaner in a protected, dry area.
Since this product uses water, it must not be
stored where there is a danger of freezing.
Freezing will damage internal components
and void the warranty.

Machine care
For best results, a few simple steps can assure
your machine is well maintained after your
cleaning is complete.
1. Turn power and heater switches OFF ( 0 ).
Unplug the machine and wrap the power cord.
2.

After emptying the water tank, rinse it out at a
faucet with running hot tap water, taking care
to clean underneath the heavy duty bladder,
and all around it. Clean out lint trap.

Replace the Tank-in-Tank on the machine.

Clean out the flow indicator filter each
time it is used to ensure best cleaning
performance. Unscrew the flow indicator
cap, lift out the red rotor and white filter.
Rinse all three parts with water. Replace the
filter and rotor. Replace the flow indicator
cap. Turn until snug, do not over-tighten.

Any loose hair or debris can be pulled from
the brush roll if desired and thrown away.

Wipe the machine’s exterior with a soft cloth.

After carpet is dry, vacuum again to remove
hair and fuzz.

Flow Indicator

OFF

OR IN
FLOLEAN
C

LS T
TOTO
REA
PRE

Cleaning with attachments
Your ProHeat machine comes equipped with a
hose and at least one attachment for cleaning
stairs, upholstery, and more.
1. Important! If using to clean upholstery, check
upholstery tags for instructions.

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Maintenance and care
Cleaning with attachments (continued)
A. Check manufacturer’s tag before
cleaning. “W” or “WS” on the tag
means you can use your ProHeat. If
the tag is coded with an “X” or an “S”
(with a diagonal stripe through it), or
says “Dry Clean Only”, do not proceed
with any deep cleaning machine.
Do not use on Velvet or Silk. If
manufacturer’s tag is missing or not
coded, check with your furniture
dealer or manufacturer.
B. Check for colorfastness in an
inconspicuous place.
C. If possible, check upholstery stuffing.
Colored stuffing may bleed through
fabric when wet.
D. Plan activities to allow upholstery time
to dry.
E. Vacuum thoroughly to pick up loose
debris and pet hair. Use a vacuum with
a brush attachment and a crevice tool
to clean in fabric folds.
2.

Follow the instructions on page 9 for filling
the water tank and the formula tank.

Set ready tools dial to the tools setting. This will
allow spray and divert the suction to the hose.

Manufacturer’s tag

W
ARNING:
To reduce the risk of

injury, be extra careful
when cleaning stairs.
Make sure machine is
secure and level.

*SmartTemp heats the cleaning solution for
carpet and hard floor application only. It
does not heat solution sprayed through the
accessory tools.

Set SmartMix dial to normal.

Attach the cleaning tool to the end of the hose.

Plug in and turn on the power switch.

Clean by pressing the trigger to spray solution
onto the area to be cleaned. Slowly move the
tool back and forth over the soiled surface.
Release the trigger to suction soiled water.
Continue to clean in the area, working in small
sections, until no more dirt can be removed.
Rinse (optional) and suction as needed.
Caution: Do no overwet.

When cleaning is complete, remove and
rinse tools in clean, running water.

Coil hose around the tool caddy.

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Maintenance and care
Cleaning with attachments (continued)
10. Empty water tank and rinse out, following
the instructions on page 11.
11. Return ready tools dial to floor cleaning.

Cleaning fluid section
Keep plenty of genuine BISSELL deep cleaning
formulas on hand so you can clean and protect
whenever it fits your schedule. Always use
genuine BISSELL deep cleaning formulas.

48 oz. BISSELL
Fiber Cleansing
Formula™ with
Scotchgard™
Protector
#0710

48 oz. BISSELL
Multi- Allergen
Removal™
Formula™ with
Scotchgard™
Protector
#0720

48 oz. BISSELL
Pet Odor and Soil
Removal™ Formula
with Scotchgard™
Protector
#0730

48 oz. BISSELL
Natural Orange
Extract Formula
with Scotchgard™
Protector
#0740

WARNING:
To reduce the risk of fire

and electric shock due to
internal component damage,
use only BISSELL cleaning
fluids intended for use with
the deep cleaner. NonBISSELL cleaning solutions
may harm the machine and
void the warranty.

48 oz. BISSELL
Lavender Essence
Formula with
Scotchgard™
Protector
#0750

43 oz. BISSELL
3X Concentrated
Fiber Cleansing
Formula with
Scotchgard™
Protector
#0716

32 oz.
BISSELL
Hard Floor
Solutions™
Formula
#0484

22 oz.
BISSELL
Tough Stain
PreCleaner™
#0400

Stain removal
Do Not Delay! Attending to an accident soon
after it occurs ensures the chances for full
removal. Leaving it for an extended period of
time may cause it to set and become permanent.
1. Blot up liquids with an absorbent cloth or paper
towels. White materials are recommended
because certain dyes may bleed and make the
stain worse.

Gently scrape up any semi-solids with a
spoon or spatula. Do not use a knife or other
utensil with sharp edges because it could
damage the carpet or upholstery.

If the area has dried, remove the remaining
semi-solids and residue with a sweeper
or vacuum.

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Maintenance and care
Stain removal (Continued)
4.

Be sure to test any spot removal formulas in an
inconspicuous area first. This is important as
some dyes and materials could be damaged
or discolored by cleaning solvents. If such a
change should occur, try a different solution or
call a professional.

If cleaning on Berber carpeting, gently run
your machine over a hidden area. If no fuzzing
occurs, continue cleaning in soiled area.

Using the BISSELL Tough Stain PreCleaner, spray
evenly over soiled area. Do not overwet. Wait
3-5 minutes. Gently work the solution by blotting
area with a clean, damp, color safe cloth.

Clean using either the floor cleaning or tools
setting on the ReadyTools dial.

Hard floor cleaning
Your ProHeat model may have come with a
hard floor attachment and Hard Floor Solutions
formula. If not, these products are available for
purchase by contacting the BISSELL Consumer
Services department by phone or on the website.
The hard floor tool provides effective cleaning for
linoleum, vinyl, and tile floors.
Caution: Do not use on unsealed hardwood
floors.
1. Vacuum or sweep thoroughly to pick up any
loose debris and pet hair.
2.

Move any furniture, if needed.

Empty any carpet cleaning formula back into
the BISSELL bottle if stored in the formula
tank. Fill formula tank with BISSELL Hard
Floor Solutions, available at many retailers,
or contact BISSELL Consumer Services.

www.bissell.com

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Maintenance and care
Hard floor cleaning (Continued)
4.

Fill the water tank with hot tap water and
set aside.

Attach the hard floor tool onto the floor
nozzle with the long tab to the right side of the
floor nozzle. First attach left side (short tab)
catching tab over nozzle edge. Gently bend
long tab (right side) outward to easily snap over
edge of clear nozzle on left.

Set the ready tools dial to floor cleaning.

Set the SmartMix dial to normal clean.

Plug into an outlet and turn the power
switch and heater ON ( I ).

Slowly move the machine forward and back
over bare floor surface one time while pressing
trigger. Caution: Do not overwet.

Bottom Front Edge
of Floor Nozzle
Hard Floor
Cleaning Tool

Snap Together

10. Repeat the motion without pressing the
trigger. This allows the bare floor tool to
squeegee and suction up the dirty water.
11. Allow approximately 30 minutes for
floors to dry.
12. Remove hard floor tool and rinse and dry
before storing.
13. If any formula remains in the formula tank,
pour it back into the Hard Floor Solutions
bottle for use the next time.
14. Rinse out the formula tank.

Troubleshooting
SmartTemp ready light does not illuminate.
Possible Causes

W
ARNING:
To reduce the risk of fire,

electric shock or injury
unplug from outlet before
servicing.
Remedies

1. The SmartTemp switch is not turned ON ( I ).
1. Turn ON ( I ) the SmartTemp
switch.
2. The machine power switch is not
2. Both switches must be ON ( I )
to turned ON ( I ). to activate the SmartTemp
ready light. continued

www.bissell.com

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Troubleshooting
Reduced spray or no spray.
Possible Cause

Remedies

1. Bladder may be empty.
1. Refill bladder with hot tap water.
2. SmartMix tank may be empty.
2. Fill with BISSELL deep Cleaning
formula for cleaning. Fill with
water if rinsing.
3. The filter may be clogged.
3. Clean out flow indicator filter,
page 12.
4. Tanks may not be seated properly.
4. Turn power OFF (O); remove &
reseat tanks.
5. Pump may have lost prime.
5. Turn power OFF (O); after 1
minute turn ON and press
trigger.
6. The Pump belt may be broken.
6. Turn on the machine and check to see
that the DirtLifter PowerBrush turns. If
it does not, refer to #1 below.

DirtLifter PowerBrush does not turn.
Possible Cause

Remedies

1. The brush belt or pump belt
1.
is off or broken.

Lift Here

Insert
Screwdriver
Blade Here

Turn the machine OFF (O) and unplug
from the outlet. To check if the brush
belt or pump belt has broken, you
will need a flat head screwdriver.
Insert the blade end into the lower
slot of the belt access door to release
the lower snap. If necessary, insert
the blade end into the upper slot to
release the upper snap. Examine the
belt for breakage. If broken, please
refer to Replacement Parts on page 19
before calling Consumer Services.
Complete installation instructions
will accompany the replacement belt.

Cleaner not picking up solution.
Remedies
1. ReadyTools dial may be on the
1. Set ReadyTools dial to either floor
wrong setting for the cleaning job. cleaning or tools.
2. Nozzle window may not be
2. Press down firmly on the black
properly attached. oval gasket at the top window to
make sure the two tabs on the
back of the nozzle window are
snapped into the mating slots in
the main housing.
3. Tank-in-tank lid is not properly installed.
3. Re-install lid; refer to page 9.
4. Tank-in-tank is not properly seated.
4. Tank-in-tank must be firmly
seated to function; remove and
reseat tank-in-tank.
Possible Causes

www.bissell.com

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Troubleshooting
Cleaner not picking up solution continued.
Remedies
5. Poor tool position.
5. Adjust angle; apply more
(Hand held attachments only). downward pressure.
6. Tank-in-tank has picked up
6. Empty tank-in-tank, refer to
maximum dirty water. page 11.
Other Maintenance or Service not included above should be performed by an
authorized service representative.

Possible Causes

Thank you for selecting a BISSELL product.

If you should happen to need assistance during assembly or operations, call 1-800-237-7691

Please do not return this product to the store
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call:

BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday

8 a.m. — 10 p.m. ET
9 a.m. — 8 p.m. ET

Or write:
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services

Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the
event of a warranty claim. See "About Your Warranty" on page 20 for details.

Please register your new BISSELL product at
www.bissell.com/productregistration

www.bissell.com

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Replacement parts - BISSELL ProHeat
Below a list of common replacement parts*. While not all of these parts may have come
with your specific machine, all are available to you for purchase, if desired.

Item

Part No.

Part Name

1
210-9201
4” Small Area Tool
2
203-6655
Spraying Crevice Tool
3
203-6652 TurboBrush®
4
214-9131
Bare Floor Tool
5
214-9142
PreTreat Wand
6
215-9155 Tough Stain Brush
7
015-9043 Tank Assembly Complete (Includes lid assembly)
8
015-4439 Tank Lid Assembly
9
015-9041 Tank Bottom
10
210-1785
SmartMix® Tank (Includes Cap)
11
210-1795
SmartMix® Cap Assembly
12
555-6503
Flow Indicator Cap Assembly
13
214-9871
Floor Nozzle Window and Gasket
14
210-4052
Window Gasket
15
215-0628
Replacement Pump Belt (With Instructions)
16
015-0621
Replacement Belt Brush (With Instructions)
17
213-3501
Lint Screen
18
0710
Fiber Cleansing Formula™ 48 oz
19
0720
Multi-Allergen Removal™ Formula 48 oz
20
0730
Pet Odor and Soil Removal™ Formula 48 oz
21
0716
3x Concentrated Fiber Cleansing Formula with

Scotchgard™ Protector 43 oz.
22
0484
Hard Floor Solutions™ 32 oz
23
0400 Tough Stain PreCleaner™ 22 oz

*Not all parts are included with every model.
2
3
4
5

OFF

13
14

11
17

Earn Rewards Points!

To qualify you for discounts, rebates, and other BISSELL perks.
Visit www.bissell.com/rewards to learn more.
www.bissell.com

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Warranty - BISSELL ProHeat
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to

state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.

Limited One Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option,
free of charge from the date of purchase by the original purchaser, for one years any defective or
malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply
to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by
negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is
not covered.

If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty,
contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Service” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE
OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY
OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR
DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so ©2008 BISSELL Homecare, Inc
Grand Rapids, Michigan
the above limitation may not apply to you.

Scotchgard is a trademark of 3M.

www.bissell.com

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Bissell Proheat Pet Deep Cleaning System 89104 Owners Manual

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