Bissell Steam Mop Deluxe 31N1 Owners Manual

2014-07-19

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USER'S GUIDE

31N1 SERIES

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2Thank You

Safety Instructions

Product View

Assembly

Special Features

Operations

Maintenance and Care

Consumer Services

Troubleshooting

6-8

Replacement Parts

Additional Accessories

Warranty

Product Registration

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Thanks for buying a BISSELL Steam Mop™ Deluxe

We’re glad you purchased a BISSELL Steam Mop Deluxe. Everything

we know about floor care went into the design and construction of

this complete, high-tech home cleaning system.

Your BISSELL Steam Mop Deluxe is well made, and we back it with

a limited one year warranty. We also stand behind it with a knowl-

edgeable, dedicated Consumer Services department, so, should you

ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today,

BISSELL is a global leader in the design, manufacture, and

service of high quality homecare products like your BISSELL Steam

Mop Deluxe .

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman, President & CEO

Registering is quick, easy and offers you benefits over the lifetime of your product.

You’ll receive:

BISSELL Rewards Points

Automatically earn points for discounts and free shipping on future purchases.

Faster Service

Supplying your information now saves you time should you need to contact us with

questions regarding your product.

Product Support Reminders and Alerts

We’ll contact you with any important product maintenance reminders and alerts.

Special Promotions

Optional: Register your email to receive notice of offers, contests, cleaning tips and more!

Visit www.bissell.com/registration now!

Don't forget to register your product!

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IMPORTANT SAFETY INSTRUCTIONS

When using an electrical

appliance, basic

precautions should be observed,

including the following:

Read all instructions before using your

Steam Mop™ Max.

WARNING: To

reduce the risk of fire, electric shock, or injury:

■ Do not direct steam at people, animals, or

at electrical outlets.

■ Do not expose to rain.

■ Store indoors.

■ Unplug from outlet when not in use and

before conducting maintenance

or troubleshooting.

■ Do not leave steam cleaner unattended.

■ Do not expose hair, loose clothing, ﬁngers

or body parts to openings or moving parts.

■ Do not service steam cleaner when it is

plugged in.

■ Do not handle steam cleaner with wet hands.

■ Do not use steam cleaner if it has been

dropped, damaged, left outdoors or

dropped into water, return it to a service

center.

■ Do not pull or carry by cord, use cord as

a handle, close door on cord, pull cord

around sharp corners or edges, or expose

cord to heated surfaces.

■ Do not unplug by pulling on cord.

■ Do not use appliance in an enclosed space

filled with vapor given off by oil-base paint,

paint thinner, some moth proofing sub-

stances, flammable dust, or other explosive

or toxic vapors.

■ Do not allow to be used as a toy.

■ Do not use on leather, wax polished furniture

or floors, synthetic fabrics, velvet or other

delicate, steam-sensitive materials.

■ Do not immerse.

■ Do not use for any purpose other than

described in this User’s Guide.

■ Use only manufacturer’s recommended

attachments - use of attachments not pro-

vided or sold by BISSELL may cause fire,

electric shock or injury.

■ Never put descaling, aromatic, alcoholic or

detergent products into the steam cleaner, as

this may damage it or make it unsafe for use.

■ Unplug by grasping the plug, not the cord.

■ Close attention is necessary when used by

or near children.

SAVE THESE

INSTRUCTIONS

Commercial use of this unit void the

manufacturer's warranty.

GROUNDING

INSTRUCTIONS

This appliance must be connected to

a grounded wiring system. If it should

malfunction or break down, grounding

provides a safe path of least resistance

for electrical current, reducing the risk of

electrical shock. The cord for this appli-

ance has an equipment-grounding con-

ductor and a grounding plug. It must only

be plugged into an outlet that is properly

installed and grounded in accordance

with all local codes and ordinances.

WARNING:

Improper connection of the equipment-

grounding conductor can result in a risk of

electrical shock. Check with a qualified

electrician or service person if you aren’t sure

if the outlet is properly grounded. DO NOT

MODIFY THE PLUG. If it will not fit the outlet,

have a proper outlet installed by a qualified

electrician. This appliance is designed for

use on a nominal 120-volt circuit, and has a

grounding attachment plug that looks like the

plug in the drawing above. Make certain that

the appliance is connected to an outlet having

the same configuration as the plug. No plug

adapter should be used with this appliance.

This model is for household use only.

Grounded

Outlets

Grounding Pin

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Product view

Deluxe Mop

Pads - 2 pack

Strain Reliever

Handle™

Steam on

Demand Trigger

Removable

Water Tank

Lower Cord

Wrap

Water Purification

System

Ready Light

Maneuverable

Swivel head

Mop Pad

Quick Release™

Cord Wrap

Carrying Handle

Power Cord

Water Purification

System Steam Mop Scented Water-

Eucalyptus Mint

Optional Accessories:

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Product view

Your Steam Mop Deluxe assembles

quickly and easily. The only thing

you will need for assembly is a

Phillips head screwdriver.

Your Steam Mop Max is packaged

with the following items:

Handle Assembly

Lower Body with Water

Purification System

Maneuverable Swivel Head

Removable Water Tank

1 large Phillips Head Screw taped to

the handle

1 small Phillips Head Screw taped to

the handle

2 Deluxe Mop Pads

1. Attach lower body to maneuverable

swivel head.

2. Secure maneuverable swivel head

with small Phillips head screw.

Tighten until secure.

3. Slide handle assembly down into

lower body until it will go no further.

4. Secure the handle by placing the large

Phillips head screw through the

screw opening in the lower body and

into the rear of the handle assembly.

Tighten with screwdriver until secure.

5. Slide water tank onto lower body by

lining up vertical glides and gently

sliding tank into place.

Steam Mop Deluxe assembly is now complete.

Handle Assembly

Large Screw

Lower Body

Maneuverable Swivel Head

Removable

Water Tank

2 Deluxe Mop Pads

Small Screw

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Special features

Removable water tank

The water tank is located on the back of

the Steam Mop Deluxe. It can be refilled

with water any time during use. Distilled

or demineralized water may be used in

place of tap water.

Do not use chemicals with your

Steam Mop Deluxe.

Water purification system

This filter removes minerals and other

impurities from tap water, preventing

water deposits from damaging your

Steam Mop Deluxe. It should be

replaced when the bright green grains

turn blue. To maximize performance of

the filter, distilled water may be used.

Ready light

The ready light will glow when the

Steam Mop Deluxe is ready to use.

Steam on demand trigger

Press to release steam.

Maneuverable swivel head

When cleaning in the manual mode,

press the spray trigger to release water

and formula onto the area to be cleaned.

Deluxe mop pads

Reuseable microfiber mop pad is

machine washable and safe for all

hard floor surfaces.

Getting ready

The mop pad may have already

come attached to the swivel head,

if not follow steps 1A and 1B

below.

1. Attach mop pad

A. Set swivel head in mop pad, making

sure toggle is located on the back

B. Tighten mop pad by pulling on elastic

cord while pressing on toggle.

Operations

1A 1B

Tip:

Do not attempt to use

your Steam Mop Max

without water in the tank.

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Operations

Getting ready continued

2. Fill the water tank

A. Remove tank by lifting straight up

and away from unit.

B. Unscrew cap at bottom of water tank

and remove the insert assembly.

C. Fill water tank with water. For best

results, water should be at

room temperature.

D. Replace insert assembly and cap,

tighten until snug.

E. Replace water tank by lining up

vertical guides and gently sliding tank

into place.

3. Twist the quick release cord wrap clock-

wise to unwrap the power cord completely

and plug into a 120-Volt grounded outlet

as described on the Important Safety

Instructions, page 3.

4. The ready light will illuminate when the

Steam Mop Deluxe is ready for use.

Before you clean

Thoroughly sweep or vacuum floor

prior to cleaning with the Steam Mop

Deluxe.

Cleaning hard floors

Your Steam Mop Deluxe is designed

to clean hard flooring such as ceramic

tile, vinyl, laminate, marble, stone and

sealed hard wood floors. Use of your

Steam Mop Max on waxed or some

unwaxed floors may result in a dimin-

ished glossiness. The Steam Mop Deluxe

is not for use on unsealed wood floors.

For best results test in an inconspicu-

ous area and check the care instructions

from your flooring manufacturer.

2A 2B

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Operations

Cleaning hard floors continued

1. When the ready light illuminates, begin

cleaning by slowly passing over surface

while pressing the steam on demand trigger

to emit steam as needed.

2. To sanitize an area of your floor, (attack

invisible germs and bacteria) place the

center of the Steam Mop Deluxe over the

spot for a minimum 15 seconds, but no

longer than 20 seconds. For larger areas,

overlap swivel head placement.

3. When the Steam Mop Deluxe stops emitting

steam, simply remove the water tank, refill,

and continue cleaning.

Carpet Refresher Attachment

This accessory is recommended for the

refreshing of carpets. Once the steam

mop is cradled in the carpet refresher

attachment, it will easily glide over the

carpet.

NOTE: Always be sure a mop pad is in

place before placing in carpet refresher

attachment. Only white mop pads

should be used with the carpet attach-

ment. Do not use carpet attachment on

spots or stains, or glide it over the same

spot for longer than 20 seconds.

1. Attach the mop pad to the swivel mop head.

As directed in step 1 on page 6.

2. Place the swivel mop head, with mop pad

attached, in the carpet refresher attachment.

Note: that the Steam Mop rests in the

carpet refresher attachment and may

not stay attached to the swivel mop

head. It is meant to glide over the carpet.

3. Fill the water tank with water. Begin refreshing

your carpet or rug by pushing the Steam Mop

in a forward and backward motion, releasing

steam as you go.

4. When you have finished refreshing your

carpet or rug, unplug the steam mop and

remove from the carpet or rug.

NOTE: Move the Steam Mop and

carpet refresher attachment in a contin-

uous motion until you are finished. This

product is not intended to be used as a

carpet cleaner, only a carpet refresher

or deodorizer. Never attempt to use

the Steam Mop on carpet without the

carpet refresher attachment in place.

DO NOT leave the mop in a stationary

position.

WARNING:

Never put descaling, aromatic,

alcoholic, or detergent products

into the steam cleaner, as this

may damage it or make it

unsafe for use.

Tip:

During first use, it may

take several seconds for

the Steam Mop Deluxe

to begin steaming. The

water needs to flow

through the filter to the

heater. This delay will

only occur during initial

use or when using a

new filter.

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Maintenance and care

CAUTION:

Upright storage of the

Steam Mop Deluxe with

a wet mop pad may

result in the formation

of white marks on your

floor. To remove the

white marks, clean area

with vinegar.

Tip:

Using distilled or

demineralized water

will maximize the

performance of

your filter.

Tip:

Be sure to use

only a BISSELL

water filter in your

Steam Mop Deluxe.

When you're done

1. Unplug power cord from outlet.

2. Carefully remove mop pad from swivel

head, as mop pad and lower assembly

will be hot.

3. Any water remaining in the water tank

should be emptied prior to machine

storage.

4. Mop pad can be machine washed in

warm water. Use only liquid detergants.

Do not use bleach or fabric softeners, For

best results, air dry.

5. Wrap power cord around quick release

cord wrap on side of Steam Mop Deluxe.

6. Wipe all surfaces of Steam Mop Deluxe

with a soft cloth. Store upright in a

protected, dry area.

NOTE: If steam output is reduced,

the nozzle may be blocked. To

remedy, unplug unit, remove swivel

head from lower body and pour

vinegar through center tube of

swivel head “neck”. Clear nozzle

by inserting a paper clip into the

brass spray tip located in bottom of

lower body.

If you fill your Steam Mop Deluxe

cleaner with normal tap water, it is

essential to check the water purifica-

tion system and replace it when it is no

longer effective. Change the filter when

the bright green grains turn blue. If the

filter is not changed at the appropriate

time, calcium deposits will accumulate

on the heating element, causing

damage or reduced performance.

Using distilled or demineralized water

will maximize the performance of your

filter.

To order a replacement water purification

system refer to the replacement parts

section on page 10.

Brass Spray Tip

Swivel Head

Neck

Replacing the water purification system

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Troubleshooting

Item Part No. Part Name

1 3252-2 Water Filter

2 203-2167 Handle Assembly with Screw

3 203-2159 Water Tank with Cap and Insert

4 603-2046 Cap and Insert Assembly

5 203-2168 Storage Hook with Screws

21 34 5

Additional Accessories

These items are available for purchase as accessories for your

BISSELL Steam Mop Deluxe:

To purchase call 1-800-237-7691 or visit www.bissell.com.

Item Part No. Part Name

1 3252-3 White Microfiber Mop Pads - 2 pack

2 3252-4 Carpet Refresher Attachment with Pad

3 3252-1 Eucalyptus Mint Natural Aroma

4 3252-5 Deluxe Mop Pads - 2 pack

5 59V4 Steam Mop Scented Water Eucalyptus Mint 32 FL oz

Replacement parts- BISSELL Steam Mop™ Deluxe

Reduced steam or no steam.

Possible Causes Remedies

1. Water tank empty 1. Fill tank

2. Depleted water filter 2. Replace filter

3. Blocked steam nozzle 3. Refer to NOTE on bottom of page 9

Other maintenance or service not included in the manual should

be performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be

of service. Contact us directly at 1-800-237-7691.

www.bissell.com 800.237.7691

Warranty BISSELL Syeam Mop™ Deluxe

This warranty gives you specific legal rights, and you may also have other rights which may

vary from state to state. If you need additional instruction regarding this warranty or have

questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail,

telephone, or regular mail as described below.

Limited Two Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the

product BISSELL Homecare, Inc. will repair or replace (with new or remanufactured

components or products), at BISSELL’s option, free of charge from the date of purchase by the

original

purchaser, for one year any defective or malfunctioning part.

See information below on "If your BISSELL product should require service".

This warranty applies to product used for personal, and not commercial or rental service. This

warranty does not apply to fans or routine maintenance components such as filters, belts, or

brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair,

or any other use not in accordance with the User's Guide is not covered.

If your BISSELL product should require service:

Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your

area.

If you need information about repairs or replacement parts, or if you have questions about

your warranty, contact BISSELL Consumer Services.

Website or E-mail:

www.bissell.com

Or Call:

BISSELL Consumer Services

1-800-237-7691

Monday - Friday 8 a.m. - 10 p.m. ET

Saturday 9 a.m. - 8 p.m. ET

Or Write:

BISSELL Homecare, Inc.

PO Box 3606

Grand Rapids, MI 49501

ATTN: Consumer Services

BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT

EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential

damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR

WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED

ABOVE.

Some states do not allow limitations on how long an implied warranty last so the

above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase

in the event of a warranty claim.

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BISSELL consumer services

www.bissell.com 800.237.7691

For information about repairs or replacement parts, or questions about your warranty, call:

BISSELL Consumer Services

1-800-237-7691

Monday - Friday 8 a.m. — 10 p.m. ET

Saturday 9 a.m. — 8 p.m. ET

Or write:

BISSELL Homecare, Inc.

PO Box 3606

Grand Rapids MI 49501

ATTN: Consumer Services

Or visit the BISSELL website - www.bissell.com

When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: ___________________

Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It

provides proof of purchase date in the event of a

warranty claim. See Warranty on page 11 for details.

Grand Rapids, Michigan

Part Number 120-4292

Rev 9/10

Visit our website at:

www.bissell.com

Registering is quick, easy and offers you benefits over the lifetime of your product.

You’ll receive:

BISSELL Rewards Points

Automatically earn points for discounts and free shipping on future purchases.

Faster Service

Supplying your information now saves you time should you need to contact us with

questions regarding your product.

Product Support Reminders and Alerts

We’ll contact you with any important product maintenance reminders and alerts.

Special Promotions

Optional: Register your email to receive notice of offers, contests, cleaning tips and more!

Visit www.bissell.com/registration now!

Don't forget to register your product!

Bissell Steam Mop Deluxe 31N1 Owners Manual

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