Bittium Wireless SSD-52 Satellite Smartphone User Manual Rugged Basic Terminal
Bittium Wireless Ltd. Satellite Smartphone Rugged Basic Terminal
Users guide
Bittium Mexsat Satellite Terminal
Model Mx Rugged B
User
Manual
Model Mx Rugged B 2 (43)
User Manual © Bittium 2017
Table of Contents
1
Contents of the delivery ................................................................................................ 4
2
Device at a glance .......................................................................................................... 6
3
General Warnings, Cautions and Notes ......................................................................... 9
4
Getting started............................................................................................................. 11
5
Operating the Device and SW features ........................................................................ 20
5.1
Operating the device ................................................................................................... 20
5.1.1
Lock screen ............................................................................................................... 20
5.1.2
Home screen ............................................................................................................. 20
5.1.3
LED indications ......................................................................................................... 20
5.1.4
Maintaining water and dust resistance ..................................................................... 21
5.1.5
Replacing items in field conditions............................................................................ 22
5.2
SW features ................................................................................................................. 23
5.2.1
Operating system...................................................................................................... 23
5.2.2
SW update ................................................................................................................ 23
5.2.3
In Case of Emergency, ICE ......................................................................................... 24
5.2.4
Asset Tracker ............................................................................................................ 24
5.2.5
Stealth mode ............................................................................................................ 26
5.2.6
Location .................................................................................................................... 27
5.2.7
Changing the USB mode ........................................................................................... 27
5.2.8
Media max volume limiter ........................................................................................ 28
6
Satellite call ................................................................................................................. 30
6.1
Restrictions of the satellite connection ........................................................................ 30
6.2
Making a satellite call .................................................................................................. 31
7
PTT call ........................................................................................................................ 33
7.1
PTT Timer ..................................................................................................................... 35
8
Troubleshooting........................................................................................................... 37
8.1
General ........................................................................................................................ 37
Model Mx Rugged B 3 (43)
User Manual © Bittium 2017
8.2
Satellite calls ................................................................................................................ 37
9
Important Customer Information ................................................................................ 38
9.1
Federal Communications Commission (FCC) notice to users ........................................ 39
9.2
Radiation exposure statement ..................................................................................... 39
9.3
Specific Absorption Rate (SAR) certification information ............................................. 40
9.4
Instituto Federal de Telecomunicaciones (IFT) notice to users .................................... 40
9.5
Mexican importer information .................................................................................... 40
9.6
Limited warranty statement ........................................................................................ 40
9.7
Disposal of device ........................................................................................................ 43
Model Mx Rugged B 4 (43)
User Manual © Bittium 2017
1
11
1 CONTENTS OF THE DELI
CONTENTS OF THE DELICONTENTS OF THE DELI
CONTENTS OF THE DELIVERY
VERYVERY
VERY
Bittium Rugged Basic Terminal sales package contains the following items:
• Battery pack
• Wall charger with US plug
• Micro USB2.0 cable
• Satellite Antenna (connected to the device)
• 3.5 mm headset
• User Manual
Following items can be ordered as additional/optional items:
Product name
Product code
Additional battery
pack
3900 mAh,
Rugged
9304569
Stereo headset (included also in sales package)
9100601
USB cable (included also in sales package)
5500962
USB wall charger (included also in sales package)
9100709
USB car cigarette plug charger
9304717
SAT stub antenna (included also
in sales package)
9304707
Black carry case with clip
9304696
Green carry case with clip
9304697
Blue carry case with clip
9304698
Belt clip dock Fastklick
9100682
Screw to fit dock Fastklick
9100683
6
-
bay Desktop phone/battery charger AC
9304700
Car
roof SAT antenna
9100708
Rugged PTT headset Hold to Talk, earhook earpiece
9399060
Rugged PTT headset Hold to Talk, D
-
shape earpiece
9399061
Rugged PTT headset Hold to Talk, C
-
shape earpiece
9399062
Model Mx Rugged B 5 (43)
User Manual © Bittium 2017
Throat Mic PTT headset, Hold to Talk
9399063
Inline
PTT headset, Hold to talk
9399064
Helmet mic PTT headset
9399065
Remote speakerµphone (Wired)
9100692
Remote speakerµphone (Bluetooth)
9100691
Note that the box contents and the appearance of the items may vary.
Always place the device in a Bittium approved accessory if you wear the device on your body.
Using accessories that are not supplied by Bittium may cause the device to exceed RF energy
exposure guidelines.
Model Mx Rugged B 6 (43)
User Manual © Bittium 2017
2
22
2 DEVICE AT A G
DEVICE AT A GDEVICE AT A G
DEVICE AT A GLANCE
LANCELANCE
LANCE
1. Power/emergency key
2. Earpiece
3. Headset connector and protective cover
4. Satellite antenna
5. Loudspeakers
6. Volume keys
7. Push to Talk key (PTT)
8. Battery pack
9. Dock charge connectors
10. USB 2.0 data and charging port connector and protective cover
11. Status LED
12. Combined proximity and ALS sensor
13. Lanyard loop
Model Mx Rugged B 7 (43)
User Manual © Bittium 2017
Figure 1 Overview
Model Mx Rugged B 8 (43)
User Manual © Bittium 2017
Keypad functions:
1. Back button
2. Home button. Also Status Bar (press and hold to activate)
3. Task switcher button. Also Menu (press and hold to activate)
4. Call Start button
5. Call End button
6. Navigation keys
7. Delete button
8. Special characters button (press and hold to activate)
9. Input mode change button (letters/numbers)
Figure 2 Keypad
Model Mx Rugged B 9 (43)
User Manual © Bittium 2017
3
33
3 GENERAL
GENERAL GENERAL
GENERAL WARNINGS, CAUTIONS A
WARNINGS, CAUTIONS AWARNINGS, CAUTIONS A
WARNINGS, CAUTIONS AND NOTES
ND NOTESND NOTES
ND NOTES
Please use Bittium Rugged Basic with the following safety precautions:
Type
Description
Warning
Permanent hearing loss may occur if earphones or head-
phones are used at high volume for prolonged periods of
time.
Warning
Only use batteries, antennas and chargers approved by
Bittium Wireless Ltd. The use of non-Bittium approved bat-
teries, antennas, and chargers may be dangerous.
Warning
Do not use the battery or charger if it has a visible defect, or
if you suspect it is damaged.
Warning
Do not allow children to play with the device since it contains
small parts that can become detached and create a choking
hazard.
Warning
This device must be turned off at all times while on board
aircraft.
Caution
The material used in the display is glass. The display can
break if your handset is dropped or if it receives a significant
impact. Do not use the device if the screen is broken or
cracked as this may cause an injury.
Caution
Any modification to this product is prohibited and will make
the warranty void. The opening of the unit and use of the
components for purposes not otherwise authorized by this
document, including any use in airplanes or any other avia-
tion application, is prohibited and will make the warranty
void.
Caution
Allow only authorized personnel to service the device and its
accessories. Unauthorized service will make the warranty
void.
Caution
The device may become warm when using your device for
prolonged periods of time, such as talking on the device,
charging the battery or browsing the web. In most cases, this
condition is normal and therefore should not be interpreted
as a problem with the device.
Caution
Do not expose the plastic surfaces of the device to sun lotion
or mosquito oil.
Note
When driving, check and obey the laws and regulations on
Model Mx Rugged B 10 (43)
User Manual © Bittium 2017
the use of mobile phones in the area where you drive. If you
are going to use your device while driving, always pay full
attention to driving and use a handsfree solution, if available.
The law in many countries requires the use of a vehicle
handsfree solution while driving.
Note
Always create a backup of data you want to keep (such as
contacts and calendar notes) before sending your device for
service.
Model Mx Rugged B 11 (43)
User Manual © Bittium 2017
4
44
4 GETTING STARTED
GETTING STARTEDGETTING STARTED
GETTING STARTED
Please read this user manual carefully before using the device. To start using Bittium Rugged
Basic Terminal first insert the satellite mini-SIM card.
Figure 3 Satellite mini-SIM card location
Use only satellite mini-SIM card in Bittium Rugged Basic.
Insert satellite mini-SIM card into the satellite mini-SIM card slot. After the SIM card is insert-
ed, insert the battery pack.
Model Mx Rugged B 12 (43)
User Manual © Bittium 2017
Figure 4 Inserting the satellite mini-SIM card
Model Mx Rugged B 13 (43)
User Manual © Bittium 2017
Figure 5 Inserting the battery pack
Caution: Make sure that the seal inside the battery pack is intact and that the bat-
tery pack and the battery housing are clean before inserting the battery pack.
Wipe the battery pack with a clean cloth, if required
.
1. Insert the battery pack in place so that all sides are closed. Make sure the top of the
battery pack is also properly in place before locking it.
2. Rotate the lock ring tab 180 degrees clockwise.
3. Push the lock ring tab down.
4. Charge the battery. Use the wall charger to charge the battery full before using the de-
vice for the first time. Connect the USB cable from the charger to the USB port at the
bottom of the device.
The device can also be charged via a computer using the USB cable or in a dedicated mul-
ticharger or in a car cradle charger.
If the battery is completely discharged, it is not possible to turn on the device immediately af-
ter connecting the charger. Let a depleted battery charge for a few minutes before turning on
the device.
Model Mx Rugged B 14 (43)
User Manual © Bittium 2017
Figure 6 Charging with the USB cable
5. Power up the device by pressing the power key.
6. Go through the Security Wizard steps.
Bittium Rugged Basic is equipped with a Security Wizard that is launched during the initial
power up of the device. The Security Wizard is used to set up a number of different device set-
tings. Follow the on-screen instructions.
The number of set-up steps may vary depending on the security features of the device.
Model Mx Rugged B 15 (43)
User Manual © Bittium 2017
Figure 7 Security Wizard start screen
1. Tap Next to continue.
Figure 8 Choosing the language
2. Choose the language.
Model Mx Rugged B 16 (43)
User Manual © Bittium 2017
Figure 9 Screen lock setup
3. Tap Next to continue.
Figure 3 Unlock selection
4. Select Lock code or password.
Model Mx Rugged B 17 (43)
User Manual © Bittium 2017
Figure 4 Secure startup
5. Choose whether to use the
code or password in startup or
no.
6. Tap Continue to continue.
Figure 5 Entering the lock code
7. Enter your lock code or pass-
word.
8. Tap Continue.
Model Mx Rugged B 18 (43)
User Manual © Bittium 2017
Figure 6 Confirming the lock code
9. Confirm your lock code or
password.
10. Tap OK.
Figure 7 Notifications
11. Select how to display notifica-
tions when the device is
locked.
12. Tap Done.
Model Mx Rugged B 19 (43)
User Manual © Bittium 2017
Figure 8 Setup complete
Figure 9 Enter the PIN code
14. Enter your SIM PIN code to
start using the device.
13. Tap Exit to complete the setup.
Model Mx Rugged B 20 (43)
User Manual © Bittium 2017
5
55
5 OPERATING THE
OPERATING THE OPERATING THE
OPERATING THE DEVICE
DEVICEDEVICE
DEVICE
AND
AND AND
AND SW
SWSW
SW
FEATURES
FEATURESFEATURES
FEATURES
The screenshots shown in this manual may not represent the latest available SW views.
5.1
5.15.1
5.1 Operating the device
Operating the deviceOperating the device
Operating the device
5.1.1
5.1.15.1.1
5.1.1 Lock screen
Lock screenLock screen
Lock screen
Turning off the display locks Bittium Rugged Basic. The device also locks after a period of inac-
tivity. Turn the display off by pressing the power key once. The display can be turned on by
pressing the power key.
To open the screen lock and to access the home screen follow these steps:
1. Press the volume down key.
2. Enter the lock code or password.
3. Press the “Check” mark.
5.1.2
5.1.25.1.2
5.1.2 Home screen
Home screenHome screen
Home screen
Once Bittium Rugged Basic is successfully booted up and the screen is unlocked, it will display
the home screen. Tap the Apps icon to open the application grid. Press the button to
open the task switcher. Press the button to return to the home screen. Press the but-
ton to return to the prior screen. The green Call button can be used in the home screen to
open the Phone application.
5.1.3
5.1.35.1.3
5.1.3 LED indications
LED indicationsLED indications
LED indications
The device has a tri-color LED located on top of it. See the following table for LED statuses.
LED
color
LED
status
Device
power
Device
status
Network
Description
Red
Constant
ON/OFF
Charging
Sat/Cell
Battery level below 90%
Red
Constant
ON
Not charging
Sat/Cell
No service / No SIM / Unable
to read SIM
Red
Blinking
ON
Not charging
Sat/Cell
Battery level below 15%
Green
Constant
ON
Charging
Sat/Cell
Battery level above 90%
Green
Constant
ON
Not charging
Sat
Connected to satellite net-
work
White
Blinking
ON
Not charging
Sat/Cell
Missed call
or unread message
Model Mx Rugged B 21 (43)
User Manual © Bittium 2017
5.1.4
5.1.45.1.4
5.1.4 Maintaining water and dust resistance
Maintaining water and dust resistanceMaintaining water and dust resistance
Maintaining water and dust resistance
Follow the water and dust protection information carefully to prevent damage to the device
and to maintain the water resistance and dust protection.
• The device may be damaged if water or dust enters it. Do not immerse the device in wa-
ter on purpose. The device is not designed for purposeful underwater or shower usage.
Purposeful use of the device in these environments will result in a void of the warranty.
• The device is water and dust resistant (IP67) meaning that the device can survive acci-
dental dips and up to 30 minute submersion at 1 meter depth in water. In order to
maintain the water and dust resistance the battery cover, the USB connector cover, sat-
ellite antenna connector cover and the headset cover must be properly closed.
• The battery cover, USB connector cover, satellite antenna connector cover and headset
jack covers may be loosened during normal use or may be broken or deformed if the
device is dropped or receives an impact. For IP67 rating ensure that all the covers are in
good condition and are properly aligned and tightly closed.
• Submerging the device in water will degrade touch screen responsiveness and audio
quality. To restore the touch screen responsiveness and normal audio quality dry all wa-
ter from the touch screen, earpiece, satellite antenna connector and loudspeaker open-
ings.
• Do not expose the device to water which is moving with force, such as water running
from a tap, shower, hose, drips, sprays or splashes.
• If the device is exposed to salt water, rinse it softly with fresh water immediately and
dry it thoroughly with a clean, soft cloth.
• Dry your hands before opening the device’s back cover. Do not open the device's back
cover if the device is wet, in water or in very humid environment.
• Be careful when opening or closing the battery cover to avoid damaging the rubber seal.
Also, clean the battery cover and the rubber seal from all water and debris before clos-
ing it.
• The USB, satellite antenna connector and headset ports must be completely dry and
free of any dirt before use.
Model Mx Rugged B 22 (43)
User Manual © Bittium 2017
5.1.5
5.1.55.1.5
5.1.5 Replacing items in field conditions
Replacing items in field conditionsReplacing items in field conditions
Replacing items in field conditions
Some basic replacing operations can be performed in field conditions if necessary. In general
the only items that can be replaced in field conditions are the satellite antenna and the bat-
tery pack. Any other maintenance activity must be performed only in an authorized service
facility by properly trained personnel.
If you carry any extra batteries in field conditions make sure to store every battery pack indi-
vidually in a waterproof plastic bag.
In case you need to change the battery pack:
1. Lift the locking ring tab up.
2. Rotate the locking ring 180 degrees counterclockwise.
3. Remove the battery pack.
Figure 17 Removing the battery pack
Caution: The battery pack housing of Bittium Rugged Basic is intentionally tight to
meet IP67 requirements.
Follow the instructions in 3.2 Before use to install the battery pack.
If any of the connector covers break or become detached from the device, the device must
immediately be delivered to authorized maintenance facility for repairs. Any debris accumu-
lated in the connectors may break the connectors.
Model Mx Rugged B 23 (43)
User Manual © Bittium 2017
5.2
5.25.2
5.2 SW features
SW featuresSW features
SW features
5.2.1
5.2.15.2.1
5.2.1 Operating system
Operating systemOperating system
Operating system
Bittium Rugged Basic runs on the AndroidTM operating system. For a full Android User Guide
please refer to: https://www.android.com.
Bittium Rugged Basic may have 3rd party applications pre-installed.
5.2.2
5.2.25.2.2
5.2.2 SW update
SW updateSW update
SW update
Use software update to manually check for available software updates and install them on
your device. Note that updating SW takes approximately 40 minutes.
To update the SW:
1. Connect your smartphone to WLAN. Note that this smartphone can be any device
capable of sharing WLAN over Bluetooth tethering.
2. Enable Bluetooth and turn Bluetooth tethering ON from smartphone Settings ->
More -> Tethering & portable hotspot.
3. Enable Bluetooth in the Rugged Basic Terminal and pair the device with
smartphone by selecting it from the list of devices. Select also the Rugged Basic
Terminal from the list in the smartphone.
4. When you are prompted to pair the devices select Pair on both devices.
5. Once pairing is done, enable “Use for Internet access” from Rugged Basic Termi-
nal’s Paired devices settings and tap OK.
Figure 18 Selecting Paired devices settings
Model Mx Rugged B 24 (43)
User Manual © Bittium 2017
Figure 19 Enabling use for Internet access
6. In Rugged Basic Terminal, select Software updates under Settings -> About
phone.
7. In Rugged Basic Terminal, tap Check Now to start the update process.
8. Follow the on-screen instructions in Rugged Basic Terminal.
Once the update process is complete you can disable Bluetooth from both devices.
5.2.3
5.2.35.2.3
5.2.3 In Case of Emergency, ICE
In Case of Emergency, ICEIn Case of Emergency, ICE
In Case of Emergency, ICE
When the “In Case of Emergency” function is turned on, you can call the pre-defined emer-
gency Contact number by pressing the power key for a long time (>3 seconds). You can turn
the function on by selecting In Case of Emergency in the Accessibility menu under Settings.
1. Select In Case of Emergency in the Accessibility menu.
2. Turn on the function.
3. Add the contact number to call in case of emergency.
4. Press the “Check” mark.
5.2.4
5.2.45.2.4
5.2.4 Asset Tracker
Asset TrackerAsset Tracker
Asset Tracker
With the asset tracking service it is possible to track the movement and location of the Bittium
Rugged Basic via a dedicated hub.
Model Mx Rugged B 25 (43)
User Manual © Bittium 2017
Figure 20 Asset Tracker main view
1. Tap the Asset Tracker icon to start the application. Main view is displayed.
• Start Tracking: Tap to start the asset tracking service
• Stationary Timer (secs): Shows the stationary timer information in seconds
• Moving Timer (secs): Shows the moving timer information in seconds
• Latest location update: Shows the time of the latest update on location
• Emergency message: This field can be used for an emergency message if necessary
• Send emergency message: Tap to send an emergency message entered in the emer-
gency message field. Maximum number of characters is 127.
.
Model Mx Rugged B 26 (43)
User Manual © Bittium 2017
Figure 21 Stop Tracking
2. Tap Start Tracking to start the track-
ing service.
3. Tap Stop Tracking to stop the tracking
service.
Figure 22 Send SMS
It is also possible to send an SMS message.
This service is available by tapping the top
right-hand corner and selecting Send SMS.
5.2.5
5.2.55.2.5
5.2.5 Stealth mode
Stealth modeStealth mode
Stealth mode
The device can be entered into a mode called Stealth mode by pressing the volume down key
for approximately 3 seconds after the device is unlocked by pressing the power key. In this
mode the display of the device is dimmed and sounds are muted. You can exit the Stealth
mode by pressing the volume up key for approximately 3 seconds. If you keep the device in
your pocket in this mode it is advisable to lock the screen by pressing the power key once.
Model Mx Rugged B 27 (43)
User Manual © Bittium 2017
5.2.6
5.2.65.2.6
5.2.6 Location
LocationLocation
Location
The device has a location application that can be activated by selecting the Location icon. Lo-
cation gives your exact position in latitude and longitude as well as the altitude from the nom-
inal sea level. Note that GPS must be enabled in order to use the application.
Figure 23 Location
5.2.7
5.2.75.2.7
5.2.7
Changing the USB mode
Changing the USB modeChanging the USB mode
Changing the USB mode
It is possible to change the USB mode when the USB cable is connected. For example, if you
want to transfer files between the device and a computer using the USB cable you must select
‘File transfers’ from the device’s pull down menu when the USB cable is connected. Other op-
tions are ‘Charging’, ‘Photo transfer (PTP)’ and ‘NMEA’.
Model Mx Rugged B 28 (43)
User Manual © Bittium 2017
Figure 24 USB mode
1. First tap USB for charging from pull
down menu.
Figure 10 USB options
2. Then select File transfers.
Note that the last option NMEA stands for
National Marine Electronics Association and
it is used for communicating with devices
complying with the NMEA standard.
5.2.8
5.2.85.2.8
5.2.8 Media max volume limiter
Media max volume limiterMedia max volume limiter
Media max volume limiter
With the Media max volume limiter setting it is possible to set a maximum volume level for
media. The setting can be accessed under Settings->Sound & notification:
Model Mx Rugged B 29 (43)
User Manual © Bittium 2017
Figure 26 Media max volume option
1. Select Media max volume.
Figure 27 Media max volume setting
2. Set the Media max volume level.
Note that this setting is not available if EU
media volume limit is on.
Model Mx Rugged B 30 (43)
User Manual © Bittium 2017
6
66
6 SATELLITE CALL
SATELLITE CALLSATELLITE CALL
SATELLITE CALL
Make sure the device has a clear view of the southern sky.
Using your device on satellite network has the following differences compared to cellular net-
work:
• Establishing a satellite call can take several minutes due to the physical distance of the
satellite.
• There is a delay of 2 to 4 seconds before what you say reaches the recipient and before
you hear the recipient.
• Applications may be slower when on satellite network.
• Avoid data transfers when on satellite network.
• To preserve battery power, keep the device on satellite network only when necessary.
6.1
6.16.1
6.1 Restrictions of the satellite connection
Restrictions of the satellite connectionRestrictions of the satellite connection
Restrictions of the satellite connection
When using the satellite call function there are some restrictions that should be taken into
account.
• Ensure that the device has a clear view of the southern sky.
• Ensure you have a GPS connection and that the clock is set to local time. See page 33 for
a description of the Location icon.
• Ensure there are no obstacles between the satellite and the device.
• To maintain the view of the satellite during a satellite call, it is recommended to use a
wired headset and a vest clip, for example. See list of accessories for options.
• If you are expecting an incoming call, maintain a clear view of the southern sky (do not
keep the device in your pocket). Make sure not to block the signal with your own body,
for example.
• Note that a high power alert dialog will be displayed when a satellite call is incoming
and the signal path to the satellite is very weak. The dialog changes to standard Android
call dialog when the signal is strong enough.
Model Mx Rugged B 31 (43)
User Manual © Bittium 2017
Figure 28 Establishing satellite connection
• To maintain a constant connection to the satellite, move the device to the satellite’s di-
rection. Stay in the same position for the duration of the call. Note that obstructions
may reduce call quality or may cause the call to drop.
6.2
6.26.2
6.2 Making a satellite call
Making a satellite callMaking a satellite call
Making a satellite call
The quickest way to start a call is to either select the Phone icon or the Contacts icon
on the home screen. Note that it may take a while to establish the call as the signal travels to
the satellite and back. Note also that when in call there may be a several seconds delay be-
tween what you say and what the call recipient says due to the distance of the satellite.
1. Tap the Phone icon on the home screen.
2. Select how you want to make the call.
You can select either from existing contacts, favorites or from the call log. You can also enter
the number manually.
3. Tap the green phone icon to start the call.
4. Tap the red phone icon to end the call.
Model Mx Rugged B 32 (43)
User Manual © Bittium 2017
Depending on the active applications the following icons may appear on the status bar at the
top of the screen. Note that location should be always enabled.
Icon
Meaning
Connected to satellite
Satellite connection is ciphered and
secure
External satellite antenna is in use
Asset tracking is on
PTT is on
Location is on
Model Mx Rugged B 33 (43)
User Manual © Bittium 2017
7
77
7 PTT CALL
PTT CALLPTT CALL
PTT CALL
PTT (Push-To-Talk) function makes it possible to use the device like a walkie-talkie by switch-
ing from voice reception to transmit mode with a press of the dedicated PTT button. The ad-
vantage of PTT is the ability for a single person to reach an active talk group with a single but-
ton press as there is no need to make several calls to coordinate with a group.
Note that when PTT is started the device goes to PTT mode. Satellite calls are not possible in
this mode.
Figure 29 PTT Groups view
1. Tap on the PTT icon to
start the application. If the SIM
card is valid and the service is
registered the main view
opens.
The main view is divided into three views:
Groups, Contacts and Dialer.
Figure 30 PTT Contacts view
Model Mx Rugged B 34 (43)
User Manual © Bittium 2017
Figure 31 Dialer view
2. To make a PTT group call select
Groups and then the group you
want to call by tapping on the
group name and then tapping
the PTT icon.
Figure 32 Group call view
3. To call a single contact select
Contacts and then the contact
you want to call by tapping on
the contact name and then
tapping the PTT icon. Remem-
ber to hold down the PTT key
when talking.
4. To call a separate number se-
lect Dialer and then enter the
number you want to call. Tap
the PTT icon to make the call.
5. To end a call tap the red phone
icon.
During and before a call you can select
whether to use the device’s loudspeakers,
earpiece/wired headset or a BT headset.
Model Mx Rugged B 35 (43)
User Manual © Bittium 2017
Figure 33 Selecting audio output
Tap the white phone icon in the call view.
To close PTT swipe the screen downwards
from top of the screen and select Close
push to talk.
Figure 34 Closing PTT
7.1
7.17.1
7.1 PTT Timer
PTT TimerPTT Timer
PTT Timer
The purpose of the timer is to enable PTT
application autostart after a specified time
has elapsed. Set the PTT timer under Set-
tings.
Model Mx Rugged B 36 (43)
User Manual © Bittium 2017
Figure 35 PTT timer
You can switch the PTT timer on and off and set the timer duration in minutes. When for ex-
ample the timer is ON and the device is booted and the timer is set to 5 minutes the PTT ap-
plication is started automatically after 5 minutes. Note also that when the timer is enabled
PTT application will be re-launched after closing the application and the specified time has
elapsed.
Note that when PTT is active the icon in the status bar can be used to close the application.
Model Mx Rugged B 37 (43)
User Manual © Bittium 2017
8
88
8 TROUBLESHOOTING
TROUBLESHOOTINGTROUBLESHOOTING
TROUBLESHOOTING
You can find extensive support for your device on the customer support page at
https://dojo.bittium.com/mexcare.
8.1
8.18.1
8.1 General
GeneralGeneral
General
Device does not respond:
• Device may be low on power. Charge the battery and try starting the device.
• If the battery is charged turn the device off and then turn it back on.
• If the device still does not respond remove the battery and then insert it back and turn
the device on.
No sounds available:
• Check volume settings.
8.2
8.28.2
8.2 Satellite c
Satellite cSatellite c
Satellite calls
allsalls
alls
Cannot make or receive satellite calls:
• Check whether your device is on satellite network.
• Check whether you are in the area with satellite network coverage. For more infor-
mation about network coverage areas, contact your service provider.
• Check the satellite signal strength in the status bar at the top of the device screen. If
there are no bars, move to a different location and point the device toward a clear view
of the southern sky and that there are no objects blocking the view.
• If you are indoors, go outdoors.
• Turn the device off and back on.
• There may be a problem in your service provider’s satellite service. For more infor-
mation about your service provider’s satellite service, contact your service provider.
Model Mx Rugged B 38 (43)
User Manual © Bittium 2017
9
99
9 IMPORTANT CUSTOMER I
IMPORTANT CUSTOMER IIMPORTANT CUSTOMER I
IMPORTANT CUSTOMER INFORMATION
NFORMATIONNFORMATION
NFORMATION
Bittium Rugged Basic is a wireless device, containing a radio transmitter and receiver which
emit radio frequency energy during its use. Most modern electronic equipment is shielded
from RF signals. However, certain electronic equipment may not be shielded against the radio
signals from a wireless device.
Do not use Bittium Rugged Basic near medical equipment without permission. A minimum of
six (6) inches should be maintained between Bittium Rugged Basic and an implantable medical
device, such as a pacemaker or implantable cardiac defibrillator in order to avoid potential
interference with the medical device. Persons having implanted medical devices should follow
instructions from the manufacturer of the medical device for safe use within proximity of
wireless devices. Wireless devices may also interfere with some hearing aids. In the event of
such interference, consult the service provider or call customer service line to discuss alterna-
tives.
Radio signals may interfere with improperly installed or inadequately shielded electronic sys-
tems in motor vehicles. Check with the vehicle manufacturer or its representative regarding
your vehicle. Aftermarket electronics which have been added to the vehicle should also be
checked.
Any modification of Bittium Rugged Basic is prohibited. Only authorized personnel should ser-
vice Bittium Rugged Basic and its accessories.
Only use software updates provided by Bittium. Accessories for Bittium Rugged Basic should
be either purchased from or approved by Bittium.
Only use the battery specified by and provided by Bittium in the Bittium Rugged Basic. Do not
short-circuit the battery. Do not use the battery with a charging system which has not been
approved by Bittium.
Turn Bittium Rugged Basic OFF in any facility where posted notices so require.
To avoid interfering with blasting operations turn Bittium Rugged Basic OFF when in a blasting
area or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.
Turn Bittium Rugged Basic OFF when in areas with a potentially explosive atmosphere and
obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting
in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but
not always, marked clearly. Potential areas may include fueling areas (such as gas stations);
Model Mx Rugged B 39 (43)
User Manual © Bittium 2017
below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied pe-
troleum gas (such as propane or butane); areas where the air contains chemicals or particles
(such as grain, dust, or metal powders); and any other area where you would normally be ad-
vised to turn off your vehicle engine.
An emergency call can be made only within a service area. For an emergency call, make sure
that you are within a service area and that the device is turned on.
The device does not necessarily meet all specifications in extreme temperatures. Battery ca-
pacity (use time) is limited in low temperatures, and the device performance may be limited in
high temperatures. The device is equipped with intelligent battery charging control that limits
battery charging in extremely hot and cold temperatures to ensure battery safety and extend-
ed operating life.
9.1
9.19.1
9.1 Federal Communications Commission (
Federal Communications Commission (Federal Communications Commission (
Federal Communications Commission (FCC
FCCFCC
FCC)
))
)
notice to users
notice to usersnotice to users
notice to users
Bittium has not approved any changes or modifications to this device by the user. Any changes
or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any in-
terference, including interference that may cause undesired operation of the device. This
equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protec-
tion against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures: Reorient or relocate the receiving
antenna on the radio or television equipment, increase the separation between the equip-
ment and receiver, connect the equipment into an outlet on a circuit different from that to
which the receiver is connected. Consult the radio or television equipment dealer.
9.2
9.29.2
9.2 Radiation exposure statement
Radiation exposure statementRadiation exposure statement
Radiation exposure statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environ-
ment and meets the FCC radio frequency (RF) Exposure Guidelines. This transmitter must not
Model Mx Rugged B 40 (43)
User Manual © Bittium 2017
be co-located or operated in conjunction with any other antenna or transmitter. To satisfy the
FCC RF Exposure requirements for mobile transmitting devices, a separation distance of 10mm
should be maintained between the antennas of this device and persons during operation. To
ensure compliance, operations at closer distances than this are not recommended.
9.3
9.39.3
9.3 Specific Absorption Rate (SAR) certification information
Specific Absorption Rate (SAR) certification informationSpecific Absorption Rate (SAR) certification information
Specific Absorption Rate (SAR) certification information
This device has been shown to be capable of compliance for localized specific absorption rate
(SAR) for uncontrolled environment/general population exposure limits specified in ANSI/IEEE
Std. C95.1-1992 and has been tested in accordance with the measurement procedures speci-
fied in FCC RF Exposure guidelines and IEEE Std. 1528-2013. The standards include a substan-
tial safety margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. The standard
incorporates a substantial margin of safety to give additional protection for the public and to
account for any variations. The highest SAR value reported under these guidelines when used
at the ear is 1.52 W/kg and when correctly worn on the body is 0.41 W/kg.
9.4
9.49.4
9.4 Instituto Federal de Telecomunicaciones (
Instituto Federal de Telecomunicaciones (Instituto Federal de Telecomunicaciones (
Instituto Federal de Telecomunicaciones (IFT
IFTIFT
IFT)
))
)
notice to users
notice to usersnotice to users
notice to users
Para cumplimiento de la IFT: La operación de este equipo está sujeta a las siguientes dos con-
diciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2)
este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda
causar su operación no deseada.
9.5
9.59.5
9.5 Mexican importer information
Mexican importer informationMexican importer information
Mexican importer information
BITTIUM MEXICO, S.A. DE C.V.
CASTILLO DE KENT 20, COL. CONDADO DE SAYAVEDRA,
C.P. 52938, ATIZAPAN DE ZARAGOZA, EDO. DE MEXICO,
MEXICO.
9.6
9.69.6
9.6 Limited warranty
Limited warrantyLimited warranty
Limited warranty
statement
statementstatement
statement
This limited warranty applies to Bittium Rugged Basic Terminal deliveries. This limited warran-
ty is subject to the following terms and conditions:
Model Mx Rugged B 41 (43)
User Manual © Bittium 2017
• For a period of 1 year from the date of purchase, Bittium Wireless Communications Ltd.
(“Bittium”) warrants this Product (including any accessories provided in the sales pack-
age) against defects in materials or workmanship.
• Exclusions:
• Normal wear and tear of visual surfaces, batteries or display.
• Cosmetic damage or damage due to misuse, abuse, negligence, accident, or modi-
fication of any part of the Product.
• Damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than a facility authorized by
Bittium to service this Product.
• Performance issues or an incompatibility caused by editing of the registry set-
tings, modifications of the operating software or 3rd party application downloads.
Using custom operating system software may cause your device and application
to work incorrectly.
• Product failures which have been caused by use of accessories or other peripheral
devices which are not the original accessories intended for use with the Product
defined by Bittium.
• To ensure the water and dust resistance of your device, all openings, including the co-
vers for the battery, headset connector, satellite antenna connector and the micro USB
port must be firmly closed. If the covers are missing or damaged, including use that is
contrary to the instructions provided by Bittium (e.g., as set out in the Product’s user
guide) the Product warranty is void.
• Warranty will not apply if the product serial number, the accessory date code, the IMEI
number, water indicator or the warranty seal has been removed, erased, defaced, al-
tered or is illegible.
• To obtain warranty service, you must receive a Return Merchandise Authorization from
Bittium and ship the Product at your expense to Bittium’s authorized service facility.
You must ship the Product in either its original packaging or packaging affording an
equal degree of protection.
• This warranty does not cover customer instruction, set up or set up adjustments or
network coverage problems.
Model Mx Rugged B 42 (43)
User Manual © Bittium 2017
• When Bittium or its authorized service provider repairs or replaces the Product, the re-
paired or replaced Product will be warranted for the remaining time of the original war-
ranty period or for ninety (90) days from the date of repair, whichever is longer. Repair
or replacement may involve the use of functionally equivalent reconditioned units. Re-
placed parts or components will become the property of Bittium.
• This warranty does not cover Product failures caused by installations, modifications, or
repair, or opening of the Product performed by a person not authorized by Bittium.
• A rechargeable battery can be charged and discharged more than a hundred times.
However, it will eventually wear out—this is not a defect and corresponds to normal
wear and tear. When the talk-time or standby time is noticeably shorter, it is time to re-
place the battery. Bittium recommends that you use only batteries and chargers ap-
proved by Bittium.
• Minor variations in display brightness and color may occur between devices. There may
be defective pixels, either bright or dark dots on the display. This occurs when individual
pixels have malfunctioned and cannot be adjusted. Three defective pixels are deemed
acceptable.
• Since the cellular system on which the Product is to operate is provided by a carrier in-
dependent from Bittium, Bittium will not be responsible for the operation, availability,
coverage, services, or range of that system.
• Tampering with any of the seals on the Product will void the warranty.
• Warranty is void if the defect was caused by a defective function of the cellular network
or any other network within a limited area, or the Product software needs to be up-
graded due to changes in network parameters.
Please contact https://dojo.bittium.com/mexcare for warranty support.
Model Mx Rugged B 43 (43)
User Manual © Bittium 2017
Published by:
Bittium Wireless Ltd.
Tutkijantie 8
90590 Oulu
Finland
Phone: +358 40 344 2000
Fax: +358 8 343 032
www.bittium.com
5800564A01, version 1.0
9.7
9.79.7
9.7 Disposal of device
Disposal of deviceDisposal of device
Disposal of device
This marking on the product or accessories indicates that they should not be dis-
posed of with other household waste.
This marking on the battery indicates that it should not be disposed of with other
household waste.