BlackBerry R6220GW BlackBerry 6225 Wireless handheld User Manual installation getstarted guide

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Document Description	user manual
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Document Type	User Manual
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Filesize	43.36kB (541951 bits)
Date Submitted	2002-06-28 00:00:00
Date Available	2003-01-27 00:00:00
Creation Date	2002-06-21 16:58:41
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Document Lastmod	2002-06-21 17:33:59
Document Title	installation _getstarted_guide.book
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Document Author:	mwyatt

BlackBerry Wireless
Handheld
900/1900 MHz GSM/GPRS Networks
900/1800 MHz GSM/GPRS Networks
Getting Started Guide
BlackBerry Wireless Handheld
Getting Started Guide
Last modified: 21 June 2002
Part number: MAT-04778-001 Rev. 001
ASY-04766-001
At the time of publication, this documentation complies with software
version 3.3.0.81.
© 2002 Research In Motion Limited. All Rights Reserved. The BlackBerry
and RIM families of related marks, images and symbols are the exclusive
properties of Research In Motion Limited. RIM, Research In Motion,
‘Always On, Always Connected’, the “envelope in motion” symbol and the
BlackBerry logo are registered with the U.S. Patent and Trademark Office
and may be pending or registered in other countries. All other brands,
product names, company names, trademarks and service marks are the
properties of their respective owners.
The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the
following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in
various countries around the world. Visit www.rim.net/patents.shtml for a
current listing of applicable patents.
While every effort has been made to ensure technical accuracy, information
in this document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its
subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties,
express or implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion Europe
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada
Contents
Important safety information .......................................................... 5
Important safety/compliance information for BlackBerry 6225
Wireless Handheld™ users ..................................................11
FCC compliance statement (USA) ............................................14
Industry Canada Certification ..................................................15
Important safety/compliance information for BlackBerry 6220
Wireless Handheld™ users ..................................................15
Welcome to your wireless solution................................................ 19
Understanding your BlackBerry solution ...............................21
Is this the correct guide for me?................................................24
About this guide..........................................................................25
Contents of your package ..........................................................27
System requirements ..................................................................30
Getting started ................................................................................ 31
Before you begin .........................................................................32
Setting up your handheld ..........................................................32
Inserting the SIM card ................................................................33
Charging your handheld’s battery ...........................................37
Turning off and turning on your handheld ............................38
Turning on and turning off the radio.......................................39
Registering with the network....................................................40
Installing the desktop software.................................................42
Connecting the handheld to the desktop software ................45
Integrating with an enterprise email account .........................46
Integrating with a new or ISP email account..........................48
Sending a test email message ....................................................48
Reading your test email message .............................................50
Setting the date and time ...........................................................51
Locking your handheld..............................................................52
Product information ....................................................................... 59
Mechanical properties ................................................................59
Display and control features .....................................................59
Power ............................................................................................60
Recommended temperature parameters .................................60
Radio specifications for the BlackBerry 6225 Wireless
Handheld.................................................................................61
Radio specifications for the BlackBerry 6220 Wireless
Handheld.................................................................................61
Regulatory conformance for the BlackBerry 6225 Wireless
Handheld.................................................................................62
Regulatory conformance for the BlackBerry 6220 Wireless
Handheld.................................................................................62
Index................................................................................................. 63
Important safety
information
Please read these safety and operation instructions
before operating the BlackBerry Wireless Handheld or
any BlackBerry Wireless Handheld charging units.
Retain these instructions for future use.
Note: Refer to "Important safety/compliance information
for BlackBerry 6225 Wireless Handheld™ users" on page 11
for more information on safety regulations for your
BlackBerry 6225 Wireless Handheld.
Refer to "Important safety/compliance information for
BlackBerry 6220 Wireless Handheld™ users" on page 15 for
more information on safety regulations for your BlackBerry
6220 Wireless Handheld.
ELECTRICAL SAFETY
This handheld (model number R6220GW / R6220GE) is
intended for use when supplied with USB cable
HDW-04162-001, Travel Charger accessory
ASY-04078-001 (ACC-04074-001), Automotive
Charger accessory ASY-04195-001 (ACC-04173-001),
or any other charging units provided or specifically
approved by Research In Motion Limited (RIM) for
use with this equipment. Other usage will invalidate
any warranty provided with this apparatus and may
be dangerous.
Important safety information
Warning: Before use, please ensure that the mains voltage is in
accordance with the input voltage printed on the power supply.
To be operated on mains with a circuit breaker rated 16A max.
Protect against beating rain. For indoor use only.
ACCESSORIES
Use only those accessories approved by RIM. The use of any
accessories not approved by RIM for use in conjunction with the
handheld will invalidate any approval or warranty applicable to the
handheld and may be dangerous.
DRIVING
Check the laws and regulations on the use of wireless devices in the
areas where you drive. Always obey them. The use of any alert
device to operate a vehicle's lights or horn on public roads is not
permitted.
Avoid using the handheld in any environment requiring your full
attention, such as when driving a vehicle. If you need to use your
handheld while driving, have a passenger in the vehicle use the
handheld for you, or find a safe location to halt your vehicle prior to
using the handheld. Do not use any charging unit as a means of
storing your handheld while in a vehicle.
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer
or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that has been added to your
vehicle.
For Vehicles Equipped With An Air Bag
An air bag inflates with great force. DO NOT place objects,
including both installed or portable wireless equipment, such as the
BlackBerry Wireless Handheld, in the area over the air bag or in the
BlackBerry Wireless Handheld
air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could
result.
ELECTRONIC DEVICES
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against
the RF signals from your wireless handheld.
Pacemakers
Consult a physician or the manufacturer of your pacemaker if you
have any questions regarding the effect of RF signals on your
pacemaker. If you have a pacemaker, ensure that you are using the
handheld in accordance with the safety requirements associated
with your particular pacemaker, which may include the following:
•
Always keep the handheld more than 20 cm (six inches) from
the pacemaker when the handheld is turned ON;
•
Do not carry the handheld in a breast pocket;
•
If the handheld has a voice option, use the ear opposite the
pacemaker for making and receiving calls to minimize the
potential for interference.
•
If you have any reason to suspect that interference is taking
place, turn your handheld OFF immediately.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids.
In the event of such interference, consult your service provider or
contact the manufacturer of your hearing aid to discuss alternatives.
Getting Started Guide
Important safety information
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.
Turn your handheld OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive
to external RF energy.
Posted Facilities
Turn your handheld OFF in any facility where posted notices so
require.
BLASTING AREAS
To avoid interfering with blasting operations, turn the wireless
feature of your handheld OFF when in a “blasting area” or in areas
posted: “Turn off two-way radio”. Obey all signs and instructions.
POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn your handheld OFF when in any area with a potentially
explosive atmosphere and obey all signs and instructions. Sparks in
such areas could cause an explosion or fire resulting in bodily injury
or even death.
Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as
gasoline/petrol stations; below deck on boats; fuel or chemical
transfer or storage facilities; vehicles using liquefied petroleum gas
(such as propane or butane); areas where the air contains chemicals
or particles, such as grain, dust, or metal powders; and any other
area where you would normally be advised to turn off your vehicle
engine.
BlackBerry Wireless Handheld
ADDITIONAL SAFETY GUIDELINES
Battery: Discard the handheld properly. As the unit contains a
lithium-ion battery, neither the handheld nor the lithium battery
should be disposed of in fire. Dispose of the lithium battery in
accordance with the laws and regulations in your area governing
disposal of such cell types. To recharge the battery, use approved
battery chargers only. Keep the battery away from children.
Warning: The battery may present a fire or chemical burn hazard if
mistreated. Do not disassemble, crush, puncture, or heat the battery
above 60 degrees Celsius. Do not allow metal objects to contact the
battery terminals. Only use a battery that has been approved by
Research In Motion Limited. The use of another battery may present a
risk of fire or explosion.
Power source: Charging units should be operated only from the
type of power source indicated on the marking label. Refer to the
operating instructions in this manual for more information on the
battery and power supply.
Do not overload wall outlets, extension cords, or integral
convenience receptacles as this may result in a risk of fire or electric
shock.
Liquids and foreign objects: Never push objects of any kind into
the BlackBerry Wireless Handheld or its accessories through
openings as they may short-out parts and this may result in a fire or
electric shock. Do not use the handheld or its accessories near water
(for example near a bathtub, or a sink, in a wet basement, near a
swimming pool, etc.). Never spill liquid of any kind on the
handheld or its accessories. Unplug the USB cable from your
computer and Travel Charger from the wall before cleaning.
Care: Do not use liquid or aerosol cleaners or solvents. Clean only
with a dry cloth.
Getting Started Guide
Important safety information
High heat: The handheld and any accessories should be situated
away from any heat sources, such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
Power Cord: Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus. Unplug this apparatus
during lightning storms or when used for long periods of time.
Service: Unplug the USB cable from your computer and Travel
Charger from the wall and refer the handheld and accessories for
service to qualified service personnel if:
•
the power supply cord or plug is damaged
•
liquid has been spilled or objects have fallen into the handheld
or its accessories
•
the handheld or its accessories have been exposed to rain or
water
•
the handheld or its accessories have been dropped or damaged
in any way
•
the handheld or its accessories do not operate normally by
following the instructions contained in this manual
•
the handheld or its accessories exhibit a distinct change in
performance.
All servicing should be undertaken by qualified service personnel.
Warning: To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture. Adjust only those controls that are
covered in this manual. An improper adjustment of other controls may
result in damage and will often require extensive work by a qualified
technician to restore the handheld or its accessories to their normal
operation.
10
BlackBerry Wireless Handheld
Important safety/compliance information for BlackBerry 6225 Wireless
Failure to observe all safety instructions contained in this manual
will void the Limited Warranty, and may lead to suspension or
denial of services to the offender, or legal action, or both.
Important safety/compliance
information for BlackBerry 6225
Wireless Handheld™ users
EXPOSURE TO RADIO FREQUENCY SIGNALS
Your wireless handheld portable device is a low power radio
transmitter and receiver. When it is ON, it receives and also sends
out radio frequency (RF) signals. Your wireless handheld complies
with Federal Communications Commission (FCC) guidelines
respecting safety levels of RF exposure for handheld wireless
devices, which in turn are consistent with the following safety
standards previously set by both U.S. and international standards
bodies:
•
Institute of Electrical and Electronics Engineers (IEEE) C95.1
(1999)
•
National Council on Radiation Protection and Measurements
(NCRP) Report 86 (1986)
•
International Commission on Non-Ionizing Radiation
Protection (ICNIRP) (1996)
To maintain compliance with FCC RF exposure guidelines, use only
RIM supplied or approved accessories. When carrying the wireless
handheld while on, use the specific RIM holster that has been tested
for compliance. Use of non-RIM approved accessories may violate
FCC RF exposure guidelines.
Getting Started Guide
11
Important safety information
SPECIFIC ABSORPTION RATE DATA
THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless handheld is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government and
Industry Canada of the Canadian Government (IC). These limits are
part of comprehensive guidelines and establish permitted levels of
RF energy for the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age and
health.
The exposure standard for wireless mobile handhelds employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are
conducted using standard operating positions specified by the
FCC/IC with the handheld transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR level
of the handheld while operating can be well below the maximum
value. This is because the handheld is designed to operate at
multiple power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless base station
antenna, the lower the power output.
Before a wireless handheld model is available for sale to the public,
it must be tested and certified to the FCC/IC that it does not exceed
the limit established by the government-adopted requirement for
safe exposure. The tests are performed in positions and locations
(e.g., at the ear and worn on the body) as required by the FCC/IC for
each model. The highest SAR value for this model handheld when
tested for use at the ear is 0.40 W/kg and when worn on the body, as
12
BlackBerry Wireless Handheld
Important safety/compliance information for BlackBerry 6225 Wireless
described in this user guide, is 0.12 W/kg. (Body-worn
measurements differ among wireless handheld and phone models,
depending upon available accessories and FCC/IC requirements).
While there may be differences between the SAR levels of various
wireless devices and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this model
handheld with all reported SAR levels evaluated as in compliance
with the FCC RF emission guidelines. SAR information on this
model handheld is on file with the FCC and can be found under the
Display Grant section of http://www.fcc.gov/oet/fccid after
searching on FCC ID L6AR6220GW.
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) web-site at http://www.wow-com.com.
___________________________________
* In the United States and Canada, the SAR limit for mobile
handhelds used by the public is 1.6 watts/kg (W/kg) averaged over
one gram of tissue for the body or head (4.0 W/kg averaged over 10
grams of tissue for the extremities - hands, wrists, ankles and feet).
The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any
variations in measurements.
ANTENNA CARE
Use only the supplied integral antenna. Unauthorized antenna,
modifications, or attachments could damage the handheld and may
violate FCC regulations.
AIRCRAFT
Federal Aviation Administration (FAA)/FCC regulations prohibit
using the radio of your handheld while in the air. Switch the radio of
your handheld OFF before boarding an aircraft. The effect of the use
Getting Started Guide
13
Important safety information
of your handheld’s radio in an aircraft is unknown. Such use may
affect aircraft instrumentation, communication and performance,
may disrupt the network, may otherwise be dangerous to the
operation of the aircraft, and may be illegal. All other applications of
your handheld may be used in accordance with airline regulations
for electronic devices.
FCC compliance statement (USA)
FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
•
This device may not cause harmful interference, and
•
This device must accept any interference received, including
interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved
by the party responsible for compliance could void the user’s authority
to operate this equipment.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio
communications.
There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
14
BlackBerry Wireless Handheld
Industry Canada Certification
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for
help.
Industry Canada Certification
This device complies with Industry Canada RSS 133, under
certification number 2503A-R6220GW.
Class B compliance
This device complies with the Class B limits for radio noise
emissions as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of Industry Canada.
Important safety/compliance
information for BlackBerry 6220
Wireless Handheld™ users
EXPOSURE TO RADIO FREQUENCY SIGNALS
Your wireless handheld portable device is a low power radio
transmitter and receiver. When it is ON, it receives and also
transmits radio frequency (RF) signals.
Your wireless handheld is compliant with these RF exposure
recommendations and guidelines for safety levels.
Getting Started Guide
15
Important safety information
•
EN 50360 Product standard to demonstrate the compliance of
mobile phones with the basic restrictions related to human
exposure to electromagnetic fields (300 MHz - 3 GHz)
•
International Commission on Non-Ionising Radiation
Protection (ICNIRP) 1998, Guidelines for limiting exposure in
time-varying electric, magnetic, and electromagnetic fields (up
to 300 GHz).
•
ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with
Respect to Human Exposure to Radio Frequency
Electromagnetic Fields, 3kHz to 300 GHz
To maintain compliance with RF exposure guidelines, use only RIM
supplied or approved accessories. The RIM handheld is designed to
be carried in an approved holster when carried on your body. When
handcarrying the BlackBerry Wireless Handheld while switched on,
use only the holster supplied with the wireless handheld or a
holster that is RIM approved for such use. Use of non-RIM
approved accessories may violate RF exposure guidelines and may
void your warranty.
SAR INFORMATION: EXPOSURE TO
RADIO-FREQUENCY ENERGY
The BlackBerry 6220 Wireless Handheld (RIM model R6220GE) has
been designed and manufactured to comply with applicable safety
requirements for exposure to radio waves.*
These requirements are based on scientific guidelines, and include
safety margins designed to protect the safety of all persons,
regardless of age and health.
________________________________
* Radio wave exposure guidelines employ a unit of measurement
known as the Specific Absorption Rate (SAR). This product is within
the SAR limit adopted by European countries, under the
recommendations of the International Commission on Non-Ionising
Radiation Protection (ICNIRP).
16
BlackBerry Wireless Handheld
Important safety/compliance information for BlackBerry 6220 Wireless
ANTENNA CARE
Use only the supplied integral antenna. Unauthorized antenna
modifications or attachments could damage the handheld and may
violate applicable laws and regulations by causing radio frequency
(RF) energy to be above the recommended limits. Any such
unauthorized use, modification or attachment will invalidate the
warranty provided with the handheld and may be dangerous.
AIRCRAFT SAFETY
Switch off your handheld’s radio when in an aircraft. The effect of
the use of your handheld’s radio in an aircraft is unknown. Such use
may affect aircraft instrumentation, communication and
performance, may disrupt the network, may otherwise be
dangerous to the operation of the aircraft, and may be illegal. All
other applications of your handheld may be used in accordance
with airline regulations for electronic devices.
EU REGULATORY CONFORMANCE
Research In Motion Limited hereby declares that this BlackBerry
Wireless Handheld device is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
The original Declaration of Conformity made under Directive
1999/5/EC is available for viewing at the following location in the
EU community:
Research In Motion UK Limited
36 Station Road, Egham, Surrey
TW20 9LF
United Kingdom
Getting Started Guide
17
Important safety information
18
BlackBerry Wireless Handheld
Welcome to your
wireless solution
BlackBerry™ is an end-to-end wireless email solution
that integrates with your email account, providing a
wireless extension of your email mailbox. It is a totally
integrated package that includes advanced wireless
handhelds, desktop tools, enterprise server software,
and airtime on a wireless data network.
The BlackBerry handheld includes advanced wireless
technology. It has an optimized keyboard, integrated
speaker and microphone, thumb-operated trackwheel,
easy-to-use backlit screen, intuitive menu-driven
interface, and integrated email/organizer software.
The following applications are available on your
handheld:
•
Messages: Manage email messages, short message
service (SMS) messages, peer-to-peer messages
(also known as PIN messages), and phone calls.
•
Saved Messages: Store messages for future
viewing.
•
Search Messages: Locate messages with the
search tool.
•
Compose: Create and send email, SMS, and
personal identification number (PIN) messages.
Welcome to your wireless solution
•
Phone: Place phone calls, put phone calls on hold, mute phone
calls, and make notes during calls. Set call forwarding, call
barring, and initiate conference calls.
•
Address Book: Store your personal directory of contact
information. View add, edit, and delete abbreviated and service
dialing numbers from your Subscriber Identity Module (SIM)
card.
•
Calendar: Add, edit, and delete appointments using Day,
Agenda, Week, or Month view. Enable wireless calendar
synchronization.
•
Tasks: Add, edit, and delete tasks, and mark tasks as complete.
•
MemoPad: Add, edit, and delete memos.
•
Calculator: Perform basic mathematical calculations and
measurement conversions.
•
Alarm: Set the Alarm on your handheld to sound every day or
only on weekdays.
•
Browser: Browse and save web pages and view web page
addresses.
•
Profiles: Customize how the handheld notifies you of messages,
appointments, alarms, saved web pages, and phone calls.
•
Options: Customize the handheld’s configurable options.
•
Keyboard Lock: Lock your keyboard to prevent accidentally
typing characters.
•
Lock: Lock your handheld with a password. You must type
your password to use the handheld again. The Keyboard Lock
icon changes to the Lock icon after you set a password.
•
Turn Wireless Off/Turn Wireless On: Turn on and turn off
your handheld radio.
20
BlackBerry Wireless Handheld
Welcome to your wireless solution
•
Turn Power Off: Turn off your handheld at night or on
weekends. Turn off your handheld during air travel or to
conserve battery power.
Note: Depending on your service provider’s plan, some applications
might not be available on your handheld with your integration option,
as specified below. Contact your service provider or network operator
for more information on available services.
Refer to the Handheld User Guide for complete information on using
these applications.
Understanding your BlackBerry
solution
You can integrate your BlackBerry Wireless Handheld into different
environments, based on the email account that you are using.
Integration with new handheld email
account
With this option, a new email account is provided for your
handheld by your service provider. This new email account is a
personal Internet or web-based email account that can be viewed
using the BlackBerry Web Client.
You can continue to use the Application Loader, Backup and
Restore, and Intellisync tools of the BlackBerry Desktop Software.
Email redirection settings are configured on the BlackBerry Web
Client web site. Consult your service provider’s documentation for
more information on this web site and your account.
Note: Depending on your service provider’s plan or your integration
option, some applications might not be available on your handheld.
Contact your service provider or network operator for more information
on available services.
Getting Started Guide
21
Welcome to your wireless solution
Integration with existing ISP email account
With this option, your handheld is integrated with your existing
Internet service provider (ISP) email account from which you can
send and receive email messages. Contact your service provider or
network operator for an email account on the BlackBerry Web
Client. As with the first integration option, you can continue to use
the Application Loader, Backup and Restore, and Intellisync tools of
the desktop software. Your email redirection settings are also
configured on the BlackBerry Web Client.
Note: Depending on your service provider’s plan or your integration
option, some applications might not be available on your handheld.
Contact your service provider or network operator for more information
on available services.
Your ISP email account must support POP3 email redirection. Refer to
the BlackBerry Web Client Online Help for more information.
Integration with enterprise email account
With this option, you can integrate your handheld with your
enterprise email account. All messages that are sent to your
corporate email account are forwarded to your handheld, and the
messages that you send from your handheld are sent from your
regular corporate email account.
With this integration option, you can install the desktop software
with either a Microsoft Exchange or a Lotus Domino email account.
The BlackBerry Enterprise Server redirects email from your desktop
to your handheld. Ask your system administrator whether your
company has installed the BlackBerry Enterprise Server.
If you use a Microsoft Exchange email account and your company
does not use the BlackBerry Enterprise Server, you can use the
BlackBerry Desktop Redirector to forward messages to your
handheld. With the BlackBerry Desktop Redirector, your computer
must remain turned on at all times and the desktop redirector
program must be running for email messages to be sent to your
22
BlackBerry Wireless Handheld
Welcome to your wireless solution
handheld. If your company uses the BlackBerry Enterprise Server
Software, you do not need to run the desktop redirector to forward
your email messages.
You can use all the tools of the BlackBerry Desktop Software with
this integration option. Email redirection settings are configured
with the desktop software’s Redirector Settings tool.
Using service books
You can use the same BlackBerry handheld to accommodate any of
these integration options. Your handheld uses “service books” to
enable or disable features between email accounts. If you integrate
your desktop software with an enterprise email account, your
handheld receives the Desktop service book. If you integrate your
desktop software with a new or ISP email account, your handheld
receives the Web Client service book.
Integration with
enterprise email
account
You can modify the name of the Desktop service book in
the desktop software’s Redirector Settings tool, on the
Advanced tab. Refer to the “Changing the message service
display name” topic of the Redirector Settings Online Help
for more information on changing the name of your
service book.
You can have more than one email service book on your handheld
at a time. When you compose email messages, you can select the
account from which to send them. Messages are routed through the
email account that you select. Refer to the “Sending and receiving
email and PIN messages” chapter of the Handheld User Guide for
more information.
You can view the service books on your handheld on the Service
Book screen. (On the Home screen, click the Options icon. The
Options screen appears. Click Service Book to open the Service
Getting Started Guide
23
Welcome to your wireless solution
Book screen.) The Desktop and Web Client service books are listed
on this screen. Other service books might also appear, depending on
the other applications that are enabled on your handheld.
Is this the correct guide for me?
This Getting Started Guide is the correct guide for you if you have
little or no experience with operating a BlackBerry Wireless
Handheld. This guide provides you with the steps that you must
complete to set up your handheld.
Other documentation for your BlackBerry Wireless Handheld
includes the following items:
•
Handheld User Guide — This online guide contains complete
information on the handheld and its applications, including
using the keyboard, procedures for using the applications, and
answers to frequently asked questions. To view the guide, in the
desktop software, on the Help menu, click Handheld User’s
Guide. To view the Handheld User Guide, you must have Adobe
Acrobat Reader version 4.0 or later installed. To download your
free copy of Acrobat, visit www.adobe.com.
•
Quick Reference Card - This card provides shortcuts and tips for
using your handheld.
•
Desktop Software Online Help — Each tool in the desktop software
offers online Help to guide you and answer your questions. To
view procedures for and information on the desktop software’s
tools, click Help in any active window.
•
README.txt — This text file contains information on the features
of this version of the software. You can read this file at the end
of the desktop software installation. If you want to read the file
at a later time, you can open it from the directory in which you
installed the desktop software.
24
BlackBerry Wireless Handheld
Welcome to your wireless solution
•
BlackBerry Web Client Online Help — If you integrate your
desktop software with a new email account or an existing ISP
account, you configure your email settings in the BlackBerry
Web Client. For information on configuring and using the Web
Client, in any Web Client window, click Help.
About this guide
This guide provides information for setting up your handheld.
Integration
with new or
ISP email
account
Integration
with
enterprise
email account
Information appearing in this format, prefaced by
Integration with new or ISP email account, pertains to
handhelds that are configured for these integration options.
You can use the features that are described in sections that
are marked with this note if you have integrated your
BlackBerry Desktop Software with a new or ISP email account.
Information appearing in this format, prefaced by
Integration with enterprise email account, pertains to
handhelds that are configured for this integration option.
You can use the features that are described in sections that
are marked with this note if you have integrated your
BlackBerry Desktop Software with your enterprise email
account.
Microsoft Information appearing in this format, prefaced by Microsoft
Exchange, pertains to handhelds that are set up with a Microsoft®
Exchange Exchange enterprise email account. You have a Microsoft
Exchange email account if Microsoft Outlook® is your email client
and in Outlook, if on the Tools menu, you click Services, the
dialog box lists Microsoft Exchange Server as a service.
Getting Started Guide
25
Welcome to your wireless solution
Lotus
Domino
Information appearing in this format, prefaced by Lotus Domino,
pertains to handhelds that are set up with a Lotus® Domino™
email account. You have a Lotus Domino account if you use Lotus
Notes® as your email client.
Note: Notes appear in this format and contain important information
on the associated topic.
Tip: Tips appear in this format and provide optional or time-saving
information on the associated topic.
Warning: Warnings appear in this format and advise you that failure to
take or avoid a specific action can result in data loss or physical damage
to you or your handheld.
Your handheld has three font size options: 8, 10, and 12-point. The
graphics in this guide show the 10-point font size option and depict
the handheld’s menu items as they would appear if you integrated
the desktop software with an enterprise email account.
Depending on your service provider or network operator’s plan,
some applications might not be available on your handheld. In
addition, the configuration for your Browser application might be
different. This guide assumes that you have all possible handheld
applications.
You can set your keyboard type, the locale, and the date and time
format on your handheld. The date and time can be set to a 12-hour
or 24-hour clock and the handheld status section of the screen
displays the format that you select. The graphics in this guide use
the 12-hour clock and the english (United States) locale.
26
BlackBerry Wireless Handheld
Welcome to your wireless solution
The name of your service provider or network operator appears in
the handheld status section of the screen. This name reflects the
network to which you are currently connected. The graphics in this
guide use  to indicate this name.
Contents of your package
Your package should contain the following items:
•
handheld
•
handheld stand
•
USB cable
•
SIM card
•
rechargeable lithium battery
•
battery cover
•
headset
•
holster
•
this BlackBerry Wireless Handheld Getting Started Guide
•
Quick Reference Card
•
installation CD containing desktop software and online
Handheld User Guide
You must use a Subscriber Identity Module (SIM) card with your
handheld. This card might be provided in your package when you
receive it or the card might be inserted into your handheld. Open
your SIM card holder to verify that your SIM card is inserted into
your handheld. Refer to “Inserting the SIM card” on page 33 for
more information. If the SIM card is missing, contact your service
provider or network operator.
If an item in this package is missing or not working properly,
contact your service provider or network operator.
Getting Started Guide
27
Welcome to your wireless solution
The following descriptions can help familiarize you with some of
the components of your package.
Handheld stand
You can place your handheld in the handheld stand while it is
charging or connecting to the desktop software to facilitate USB
cable connection.
USB cable
The USB cable provides a link between your handheld and your
computer, so that you can charge your handheld’s battery and use
the desktop software that is included in your package.
Subscriber Identity Module (SIM) card
Your SIM card stores information about your service plan. You
must insert your SIM card into your handheld before you can send
and receive email, PIN, and SMS messages, place and answer calls,
or use the Browser application. Refer to “Inserting the SIM card” on
page 33 for more information.
Note: If your SIM card is PIN-locked, a dialog box appears, prompting
you to type a personal identification number (PIN). Contact your service
provider or network operator for more information on disabling the
lock. Refer to the online Handheld User Guide for more information on
using SIM card security.
Battery
Your handheld contains a rechargeable lithium battery. Exact
battery life depends on factors such as usage and quality of wireless
coverage. The USB cable is used to recharge the handheld’s battery.
28
BlackBerry Wireless Handheld
Welcome to your wireless solution
Headset
The handheld is equipped with an integrated speaker and
microphone. The optional headset can also be used with the
handheld’s Phone application.
Note: Depending on your service provider’s plan, the Phone application
might not be available on your handheld. As a result, the headset might
not be included in your package. Contact your service provider or
network operator for more information on available applications.
Holster
A holster, equipped with a clip, accompanies your handheld. While
your handheld is in the holster, it is protected and wearable. You can
choose different forms of notification based on whether your
handheld is in or out of the holster. Refer to the Handheld User Guide
for more information on editing notification profiles.
When you receive a new message and remove your handheld from
the holster within five seconds, notification (based on how you have
set it) stops, and the most recently received message opens. If you
remove your handheld from the holster and quickly replace it,
notification stops and the message remains marked as unopened.
You can use the handheld’s Phone application while it is in the
holster. Refer to the Handheld User Guide for more information on
using the Phone application while your handheld is in the holster.
Desktop software CD
The desktop software that is included with your handheld enables
you to synchronize your personal information management (PIM)
applications, and back up and restore your handheld’s data. Refer to
the Desktop Software Online Help for more information on the
desktop software.
Getting Started Guide
29
Welcome to your wireless solution
System requirements
The following components are required to install the desktop
software:
•
Intel-compatible 486 or higher computer with an available serial
port
•
Windows 98 or 2000
Microsoft Microsoft Exchange, Microsoft Outlook 98 or 2000 (Workgroup
installation), with an email account on a Microsoft Exchange
Exchange Server version 4.0, or later, that is capable of receiving email
messages from the Internet
Lotus
Domino
Lotus Notes 4.6, or later, with an email account on a Lotus Domino
Server version 4.6, or later, that is capable of receiving email
messages from the Internet
Integration
with new or
ISP email
account
To set up your BlackBerry Web Client account, you must have
access to the Internet. You must also have Netscape
Navigator version 4.08, 4.58, or later patches, or Microsoft
Internet Explorer version 5.01, 5.5, or later patches. (You
cannot use Netscape Navigator version 5.0 or Microsoft
Internet Explorer 6.0.)
To use the Intellisync™ tool of the BlackBerry Desktop
Software, you must be running personal information
management (PIM) software, such as Microsoft Outlook,
Microsoft Exchange, or Microsoft Schedule+; ACT!®; Lotus
Notes or Lotus Organizer®; GroupWise®; GoldMine®; or
Netscape®.
30
BlackBerry Wireless Handheld
Getting started
This section provides information on the following
topics:
•
Before you begin
•
Setting up your handheld
•
Inserting the SIM card
•
Inserting your handheld’s battery
•
Charging your handheld’s battery
•
Turning off and turning on your handheld
•
Turning on and turning off the radio
•
Registering with the network
•
Installing the desktop software
•
Connecting to the desktop software
•
Integrating with an enterprise email account
•
Integrating with a new or ISP email account
•
Sending a test email message
•
Reading your test email message
•
Setting the date and time
•
Locking your handheld
Chapter 1: Getting started
Before you begin
Before you use your handheld, you should familiarize yourself with
some of its basic components.
Your handheld’s keyboard provides access to the alphabetic
characters. The keyboard also features ten special keys: SYM
(symbol) to access a symbols library, BACKSPACE, ENTER, SPACE, two
SHIFT keys, ALT, ESC (escape), a phone key, and a power key. You can
generate numbers, punctuation marks, and special characters by
pressing ALT in combination with the alphabetic keys. The
trackwheel helps you navigate, view, and select items on each
screen. To scroll through menu items or text, roll the trackwheel or
press the BACK or FORWARD keys while holding ALT. To select
applications and menu options, click (press down on) the
trackwheel.
Setting up your handheld
Follow this checklist to set up your handheld.
! insert the SIM card
! insert the battery
! charge the battery
! turn on the handheld
! turn on the radio
! register with the network
! install the desktop software
! confirm the handheld-to-desktop software connection
Your next step depends on the integration option with which you
are installing the desktop software.
32
BlackBerry Wireless Handheld
Inserting the SIM card
Integration with
enterprise email
account
If you are integrating your desktop software with an
enterprise email account, you must generate an
encryption key and check your email redirection settings.
Refer to “Integrating with an enterprise email account” on
page 46 for more information.
Integration with
new or ISP email
account
If you are integrating your desktop software with a new or
ISP email account, you must activate your handheld on the
BlackBerry Web Client account. Refer to “Integrating with a
new or ISP email account” on page 48 for more
information.
Inserting the SIM card
Your Subscriber Identity Module (SIM) card stores information
about your service plan. It is configured by your service provider
and its configuration determines which applications are available to
you. When you first receive your handheld, the SIM card might be
inserted. If it has not been inserted, you must insert it into your
handheld before you can send and receive messages, place and
answer phone calls, or use the Browser application. You do not need
to insert your SIM card to place phone calls to emergency phone
numbers.
The SIM card fits into your handheld under the battery.
Warning: To prevent damage to your SIM card, do not scratch or bend
the card, or expose it to static electricity or wet conditions while you
insert or remove it.
To insert the SIM card
1.
If necessary, remove the rechargeable lithium battery from the
handheld. Refer to "To remove the battery" on page 36 for more
information.
Getting Started Guide
33
Chapter 1: Getting started
2.
Slide the SIM card holder to the left to unlock it.
Unlocking the SIM card holder
3.
Lift the right side of the holder to open it. If your SIM card is
attached to a larger carrier, carefully break the card out of its
carrier. Both the SIM card and the base of the SIM card holder
have a notch on the corner.
Open SIM card holder
4.
34
Slide the SIM card into the card holder so the notches align
when the card holder is closed.
BlackBerry Wireless Handheld
Inserting the SIM card
Inserting the SIM card
5.
Close the SIM card holder, and then slide it to the right to lock it
into place.
Closed SIM card holder
To insert the battery
Before you insert the battery, verify that the SIM card holder is
locked into place.
Warning: Only use a battery that has been approved by Research In
Motion Limited. The use of another battery might present a risk of fire or
explosion, or it might damage the handheld.
Getting Started Guide
35
Chapter 1: Getting started
1.
Insert the battery so that its metal connectors align with the
connectors in the handheld.
2.
After you insert the battery, your handheld starts. Replace the
battery cover and verify that it locks into place.
3.
Confirm the date and time on your handheld. If it is incorrect,
click Edit. Refer to "Setting the date and time" on page 51 for
more information.
Aligning the battery connectors
Note: If your SIM card is PIN-locked, a dialog box appears, prompting
you to type a personal identification number (PIN). Contact your service
provider or network operator for more information on disabling this
number. Refer to the Handheld User Guide for more information on SIM
card security.
To remove the battery
1.
Unlock the battery cover by pressing the locking tab.
2.
While pressing the locking tab, remove the battery cover by
firmly sliding it to the right and lifting it from the handheld.
3.
Gently remove the battery from the handheld.
36
BlackBerry Wireless Handheld
Charging your handheld’s battery
Charging your handheld’s battery
Your handheld is powered by an external, removable, rechargeable
lithium battery. Before you operate your handheld, familiarize
yourself with proper battery use and care. Refer to "Important safety
information" on page 5 for more information. Before you can use
your handheld, you must charge its battery.
To charge your handheld
You can use the USB cable provided to charge your handheld.
Before you use your handheld, and whenever your handheld’s
battery is low, follow this procedure to charge the battery.
1.
Connect the USB cable to your handheld.
2.
Connect the other end of the USB cable to your computer.
Note: When you first receive your handheld and charge it, the handheld
turns on and the Home screen appears, displaying the handheld’s
application icons.
3.
Let the battery charge to full power before you use your
handheld. When your handheld’s battery is charging, the
battery power indicator (in the upper right corner of the
handheld’s Home screen) changes to a charging indicator.
When your handheld is fully charged, the battery power
indicator replaces the charging indicator.
Your handheld’s battery can be kept at a full charge by charging it
every day for 10 to 15 minutes. From an empty battery, a full charge
can be achieved in approximately three to four hours. It is not
necessary to drain the battery completely before you recharge it.
Note: The battery power indicator displays a low level if the handheld
battery becomes too low. The message Low Battery appears to the left
of the wireless coverage indicator and the handheld beeps. Recharge
your handheld as soon as possible.
Getting Started Guide
37
Chapter 1: Getting started
Turning off and turning on your
handheld
To turn off your handheld, press and hold the power key. You can
also click the Turn Power Off icon on your handheld’s Home
screen.
Warning: If you turn off your handheld using the power key or the Turn
Power Off icon on the Home screen, Calendar reminders and Alarm
notifications do not turn on the handheld. Set the Auto On/Off feature
if you want Calendar reminders or Alarm notification to turn on the
handheld. Refer to the “Customizing your handheld’s options” chapter
in the online Handheld User Guide for more information.
To turn on your handheld, press the power key once. The Home
screen appears. This screen is your starting point for using your
handheld’s applications.
The Home screen displays the date and time, the wireless coverage
indicator (showing the current signal strength), the status and type
of your connection to the wireless network (GPRS, gprs, or GSM),
the battery power indicator (showing the current battery level of
your handheld), and the application icons. The Home screen also
displays notification of any new items, reminders, or alarms.
Use the trackwheel to scroll through the application icons. The
name of each application appears at the bottom of the screen. To
open an application, scroll to the appropriate icon and click the
trackwheel.
38
BlackBerry Wireless Handheld
Turning on and turning off the radio
Notification of
new items
Wireless coverage
indicator
Date and
time
Battery
power
indicator
Service
provider
Type of
connection to
the wireless
network
Application
icons
Currently
selected
application
Home screen - Messages icon
When you first turn on your handheld, several messages appear on
the Messages screen that introduce you to your handheld and some
of its basic features.
Turning on and turning off the radio
When you first receive your handheld, the wireless radio might be
turned off. You must turn on the radio before you can send and
receive messages, place and answer phone calls, or browse web
pages.
On the Home screen, click the Turn Wireless On icon.
Getting Started Guide
39
Chapter 1: Getting started
Home screen - Turn Wireless On icon
The Turn Wireless On icon is an antenna, but when you click the
icon, the application name changes to Turn Wireless Off and the
icon changes to an airplane. The airplane icon is a reminder to turn
off your handheld’s radio when you are on an airplane, in a hospital,
or in any place in which your handheld might interfere with other
radio transmissions and frequencies.
Note: You should turn off your handheld radio if you are going to be out
of a wireless coverage area for an extended period of time. Turning off
the radio conserves battery life.
Registering with the network
If your handheld is activated on the network and you turn on the
wireless radio, a registration message should arrive. In the rare case
that the registration message does not arrive, check the wireless
coverage indicator on the Home screen to verify that you are in an
area of sufficient wireless coverage for receiving email messages.
You can receive email messages if GPRS and one or more bars
appear with the wireless coverage indicator in the upper right
corner of the Home screen.
40
BlackBerry Wireless Handheld
Registering with the network
Note: You cannot send or receive email messages if gprs or GSM
appears below the wireless coverage indicator in the upper right corner
of the Home screen. Refer to the “Getting to know your handheld”
chapter in the online Handheld User Guide for more information on the
wireless coverage indicator.
If you are in a wireless coverage area and you have not received a
registration message, register your handheld manually.
To register with the network manually
1.
On the Home screen, click the Options icon. The Options screen
appears.
2.
Click Network. The Network screen appears.
3.
Verify that the Radio field is set to On and that the Active
Network field is set to an active network.
Note: If you are unsure which active network you are using, verify that
the Scan Mode field is set to Automatic. The handheld scans for
available networks and automatically selects the network with the best
available wireless coverage.
4.
Click the trackwheel to view the menu. Click Register Now. A
message confirms that the registration message was sent.
Getting Started Guide
41
Chapter 1: Getting started
Network screen menu - Register Now item
If you are in an area of wireless coverage that is sufficient for
receiving email messages, the registration message should arrive
within a few seconds.
Note: Your handheld must be activated on the network before you can
register and before you can send messages or place phone calls. If you
are in an area of sufficient wireless coverage and on the Network screen
the Active Network field is set to Emergency Service Only, contact
your service provider to verify that your handheld has been activated
properly.
You can set your handheld to select a network automatically or you can
set the network manually. Refer to “Customizing your handheld’s
options” in the Handheld User Guide for more information.
You might need to register your handheld after you load new
applications with the desktop software’s Application Loader tool. Refer
to the Application Loader Online Help for more information on loading
applications.
Installing the desktop software
You must install the desktop software to use the other desktop
software tools.
42
BlackBerry Wireless Handheld
Installing the desktop software
Microsoft One of the Setup windows prompts you to select the method of
email redirection: either the BlackBerry Enterprise Server or the
Exchange BlackBerry Desktop Redirector. If you are unsure of the method
you use to redirect email messages from your Inbox to your
handheld, ask your system administrator for this information
before you begin the installation.
To install the desktop software
1.
Insert the BlackBerry Desktop Software installation CD into your
CD-ROM drive.
2.
On the Windows taskbar, click Start and click Run. The Run
window appears.
3.
In the Open field, type d:\setup.exe where d is the name of your
CD-ROM drive. Press Enter.
4.
The Choose Setup Language dialog box might appear. Select
your language and click OK. The Welcome window appears.
5.
Click Next to begin the installation. The Country or Region
Selection window appears.
6.
Select your country and click Next. The License Agreement
window appears. Read the License Agreement carefully and, if
you accept its terms, click Yes. The Customer Information
window appears.
7.
In the User Name and Company Name fields, type your name
and your company’s name. Click Next. The Email Integration
Option window appears.
8.
Select the integration option that you want to apply to this
installation of the desktop software.
Getting Started Guide
43
Chapter 1: Getting started
Note: If you have both an enterprise email account and a new or ISP
email account, you can configure your handheld to support both
accounts (using multiple service books). To use multiple service books,
integrate the desktop software with your enterprise email account.
After you complete the setup for your enterprise email account, activate
your handheld on the BlackBerry Web Client.
9.
After you select your integration option, click Next.
Integration with If you integrate your desktop software with your enterprise
email account, the Select Email System window appears.
enterprise email Continue the installation as described below.
account
Integration with If you integrate your desktop software with a new or ISP
new or ISP email email account, the Choose Destination Location window
appears. Proceed to step 11 to continue the installation.
account
10. Select the email system that you are using (either Microsoft
Exchange or Lotus Domino). Click Next. The Choose
Destination Location window appears.
Microsoft If you select Microsoft Exchange, the Email Redirection window
appears before the Choose Destination Location window
Exchange appears. In this window, select the method of email redirection
that you use: Redirect email using the BlackBerry Enterprise
Server or Redirect email using the BlackBerry Desktop
Redirector. Ask your system administrator which redirection
method your company uses to redirect your email messages to
your handheld. After you select the method of email redirection,
click Next. The Choose Destination Location window appears.
11. Click Next to accept the default location for the desktop
software. (If you want to change this location, click Browse and
select a new location.) The Select Program Folder window
appears.
44
BlackBerry Wireless Handheld
Connecting the handheld to the desktop software
12. Click Next to accept the default folder name for the desktop
software. (If you want to change this name, select a different
folder from the list or in the Program Folders field, type a new
name.) The Shortcut Installation Options window appears.
13. Select whether you want your BlackBerry Desktop Software
shortcuts to be available to anyone who logs in to your
computer or to only you. Select the check boxes beside any
additional shortcut options that you want installed on your
computer. After you make your selections, click Next.
14. The desktop software is installed on your computer. When
setup is complete, you can open the README.txt file and run the
desktop software immediately. Click Finish to close the
window.
Connecting the handheld to the
desktop software
After you install the desktop software, you must confirm the
connection between your handheld and the desktop software.
To confirm the handheld-to-desktop
software connection
1.
Verify that the USB cable is properly connected to your
computer.
2.
If it is not already open, start the desktop software: on the
Windows taskbar, click Start and select Programs > BlackBerry
> Desktop Manager. The BlackBerry Desktop Manager appears.
Note: If a password is enabled on your handheld, you must type it on
your handheld before you can connect to the desktop software.
3.
On the Options menu, click Connection Settings. The
Connection Settings window appears.
Getting Started Guide
45
Chapter 1: Getting started
4.
Click Detect to confirm your handheld’s connection to the
desktop software. A message appears asking you to verify that
your handheld is connected properly.
5.
Click OK. A message appears confirming the connection to your
handheld. Click OK to close this dialog box.
Note: A dialog box with the message Handheld not found appears on
your computer if the desktop software cannot detect your handheld on
a serial port. If your handheld and USB cable are connected securely,
verify that no other devices are sharing the serial port, such as a PC card.
Verify that no other connectivity software is running on your computer,
and that you are not using the same port that your mouse uses.
6.
Click OK to close the Connection Settings window.
The desktop manager displays the handheld’s personal
identification number (PIN) and handheld connection status (now
Connected) in the status bar at the bottom of the window.
Integrating with an enterprise email
account
If you have integrated your desktop software with an enterprise
email account, follow these steps to continue configuring your
handheld.
! generate an encryption key
! check email redirection settings
Note: If you are integrating your desktop software with a new or ISP
email account, refer to “Integrating with a new or ISP email account” on
page 48 for instructions.
46
BlackBerry Wireless Handheld
Integrating with an enterprise email account
Generating an encryption key
The first time that you connect your handheld to your computer
successfully, a dialog box prompts you to generate an encryption
key by moving your mouse.
If you reinstall or update the desktop software, you are not
prompted to generate a new key. You should generate a new
encryption key every month for security purposes. Refer to the
Redirector Settings Online Help for more information on generating
encryption keys.
Note: If you use your SIM card in another handheld, you must connect
the handheld to your computer and generate an encryption key before
you can receive your email messages. Your handheld’s phone number
updates automatically.
Redirecting email
After you generate an encryption key, you can send and receive
email messages. Your company’s BlackBerry Enterprise Server
Software redirects email messages from your enterprise email
account to your handheld. Verify that your system administrator
has enabled your handheld on the BlackBerry Enterprise Server.
Microsoft If you are using your handheld with a Microsoft Exchange
corporate email account and your company is not using the
Exchange BlackBerry Enterprise Server Software, you must use the
BlackBerry Desktop Redirector to forward email messages to your
handheld. Start the desktop redirector: on the Windows taskbar,
click Start and select Programs > BlackBerry > BlackBerry
Desktop Redirector. You must keep your computer turned on
with the desktop redirector program running to forward email
messages to your handheld.
Ask your system administrator whether your company is using
the BlackBerry Enterprise Server Software to redirect your email.
You do not need to run the BlackBerry Desktop Redirector if your
handheld is enabled on the BlackBerry Enterprise Server.
Getting Started Guide
47
Chapter 1: Getting started
Integrating with a new or ISP email
account
If you have integrated your desktop software with a new or ISP
email account, you must activate your account to send and receive
email messages.
Note: If you install your desktop software with an enterprise email
account, refer to “Integrating with an enterprise email account” on
page 46 for instructions.
Activating your account
Consult your service provider’s documentation for more
information on service activation, including the address of the
BlackBerry Web Client through which you can activate your
account, how to set filters for email redirection, how to customize
the auto signature, and how to turn off email redirection.
For details on how to perform any of the functions on the web site,
click Help on any of the site’s web pages.
Sending a test email message
After you configure your handheld, you are ready to send and
receive email messages.
Note: If the SIM card is not inserted, or not inserted properly, you cannot
send or receive email messages. Refer to “Inserting the SIM card” on
page 33 for more information on your SIM card.
To send a test email message
You can send email messages if, in the upper right corner of the
Home screen, GPRS and one or more bars appear with the wireless
coverage indicator.
48
BlackBerry Wireless Handheld
Sending a test email message
1.
On the Home screen, click the Compose icon. The To screen
appears.
2.
Scroll to [Use Once] and click the trackwheel to view the menu.
3.
Click a send method (either email or PIN). For this example,
click Email. The One Time Email screen appears.
4.
Type the email address that is associated with your handheld.
5.
Click the trackwheel to view the menu and click Continue.
6.
Type a subject in the Subject field and press ENTER to begin
composing your message.
7.
To send the message, click the trackwheel to view the menu.
Click Send.
To screen - Email menu item
You return to the Messages screen. If you are in an area of wireless
coverage sufficient to send email messages, a check mark appears
beside the message within a short period of time. This icon indicates
that your message was transmitted successfully.
Note: If you are not within an area of sufficient wireless coverage, you
do not need to cancel your message. The handheld automatically sends
the message after you return to an area of sufficient wireless coverage.
Getting Started Guide
49
Chapter 1: Getting started
Reading your test email message
When you receive your test email message, follow these steps to
read it.
To read your test email message
1.
On the Home screen, click the Messages icon. The Messages
screen appears.
2.
Select the test message and click the trackwheel to view the
menu. Click Open. The new message appears on your screen. If
necessary, scroll down to read the entire message.
Opening a received message
After you read your message, press the ESC key (below the
trackwheel) to return to the Messages screen. Press ESC again to
return to the Home screen.
Note: Depending on your service provider’s plan, you might also be
able to send PIN and SMS messages, place phone calls, browse web
pages, and use the other applications on your handheld, in addition to
sending and receiving email messages. Refer to the online Handheld
User Guide for information on available applications.
50
BlackBerry Wireless Handheld
Setting the date and time
Setting the date and time
After you send and receive your first wireless email message, you
should set your handheld’s date and time so that messages, phone
calls, and saved web pages appear with the correct time stamp.
Note: You can set the date and time automatically using the desktop
software’s Intellisync tool. Refer to the Intellisync Online Help for more
information.
You can also update your handheld automatically by copying the
network date and time. Refer to “Customizing your handheld’s options”
in the Handheld User Guide for more information.
To set the date and time
1.
On the Home screen, click the Options icon. The Options screen
appears.
2.
Click Date/Time. The Date/Time screen appears.
3.
Select the field that you want to set, and then press SPACE to
scroll through your options.
4.
Click the trackwheel to view the menu. Click Save.
Date/Time screen - setting the date and time
Getting Started Guide
51
Chapter 1: Getting started
You return to the Options screen. The information that you set in the
Time, Time Format, and Date fields determines how the date and
time appear in the handheld status section of the screen. It also
determines how the date and time appear in the Calendar and Lock
screens.
Date/Time fields
The Date/Time screen contains the following fields:
Time Zone: Select your time zone. Your handheld adjusts the time
automatically, according to the time zone.
Time: Set the current time.
Time Format: Select a 12-hour or 24-hour clock.
Date: Set the current date.
Network Date: This field displays the current date on the wireless
network.
Network Time: This field displays the current time on the wireless
network.
Note: The date and time are only some of many options that you can
configure on your handheld. Refer to the “Customizing your handheld’s
options” chapter in the online Handheld User Guide for more
information.
You can update your handheld date and time automatically by using the
network date and time. Click the trackwheel to view the menu, and then
click Copy Network Time. The date and time from the network are
copied into the Date and Time fields on this screen. Click the trackwheel
to view the menu, and then click Save to save the settings.
Locking your handheld
You can lock your handheld keyboard or, for greater security, you
can set a password on your handheld. When you lock your
handheld using either of these methods, the Lock screen appears. If
52
BlackBerry Wireless Handheld
Locking your handheld
you have typed information in the Options application, on the
Owner screen, this information appears on the Lock screen. You
should include your contact information in case your handheld is
lost.
To use keyboard lock
You can lock your handheld keyboard to avoid accidentally typing
characters.
1.
On the Home screen, click the Keyboard Lock icon. The Lock
screen appears.
2.
To use your handheld again, double-click the trackwheel.
To use password protection
Set a password on your handheld to obtain greater security. If your
handheld is left idle for a specified amount of time, you must type
your password to use the handheld again. You can also manually
activate the Lock screen by clicking the Lock icon on the Home
screen. You should lock your handheld with a password if you leave
it unattended.
Lock screen with a password enabled
Getting Started Guide
53
Chapter 1: Getting started
If you do not want the Lock screen to appear, you must disable your
password in the Options application, on the Security screen.
If you enable password protection on your handheld and you
remove your SIM card, the handheld locks automatically. If you
insert your SIM card again or insert a different SIM card, you must
type your password before you can use the handheld again.
Warning: If you type your password incorrectly five times, you are
prompted to type blackberry before you can continue. For subsequent
password attempts, the characters that you type are displayed in the
Enter Password dialog box.
If your password is typed incorrectly eight times, you are prompted to
type blackberry again before you can continue.
If your password is typed incorrectly ten times, all information is erased
from your handheld for security reasons. You should regularly back up
any information from your handheld that might not have originated on
your desktop. Refer to the Backup and Restore Online Help for more
information.
To enable password protection
You should set a password on your handheld so that no one can use
it without knowing the password.
1.
On the Home screen, click the Options icon. The Options screen
appears.
2.
Click Security. The Security screen appears.
3.
In the Password field, press SPACE to enable the password. A
dialog box appears, prompting you to type a password with at
least four characters.
Note: When you create your password, you cannot select a sequence of
letters or numbers, such as abcd.
4.
54
Type a password and then click the trackwheel. You must type
your password again to verify it.
BlackBerry Wireless Handheld
Locking your handheld
Security screen - verifying a new password
5.
In the Security Timeout field, set how much idle time should
pass before the Lock screen appears. Press SPACE to scroll
through the timeout settings. Release SPACE after you set the
field to your preference.
6.
Click the trackwheel to view the menu. Click Save.
You return to the Options screen.
To lock your handheld
After you set a password, you can lock your handheld with the
password at any time.
On the Home screen, click the Lock icon. The Lock screen appears.
To unlock your handheld
When the Lock screen is visible, you must unlock your handheld
before you can connect to the desktop software and before you can
open the Security screen. If you turn off your handheld with the
Lock screen enabled, you must type your password when you turn
on your handheld again.
1.
With the Lock screen displayed, roll the trackwheel. The Device
is locked dialog box appears.
Getting Started Guide
55
Chapter 1: Getting started
2.
Click Unlock. The Enter password dialog box appears.
3.
Type your password and click the trackwheel.
Note: When the handheld is locked, you can make an emergency call.
On the Lock screen, roll the trackwheel. The Device is locked dialog box
appears. Click Emergency Call. Type the emergency phone number.
You can only place calls to recognized emergency phone numbers
when the handheld is locked. Refer to the Handheld User Guide for more
information on placing an emergency call.
The Lock screen displays your contact information (if you have typed
your contact information on the Owner screen) or it prompts you to
Press any key. To quickly unlock your handheld, type the first letter of
your password to open the Enter Password dialog box. Type the
remaining letters of your password and click the trackwheel to resume
using your handheld.
To change your password
You can provide greater security by occasionally changing your
password.
1.
On the Home screen, click the Options icon. The Options screen
appears.
2.
Click Security. A dialog box appears, prompting you to type
your password.
3.
Type your password, and then click the trackwheel. The
Security screen appears.
4.
Click the trackwheel to view the menu and then click Change
Password. A dialog box appears.
56
BlackBerry Wireless Handheld
Locking your handheld
Security screen - changing your password
5.
Type a new password that contains at least four characters and
then click the trackwheel.
6.
Type your new password again to verify it.
7.
Click the trackwheel to view the menu. Click Save.
You return to the Options screen with your password changed.
To disable password protection
If you disable your password, the Lock screen no longer appears
after the specified amount of idle time. You do not need to type your
password to open the Security screen or to connect your handheld
to your desktop.
Note: If you disable password protection, you can continue to use the
keyboard lock feature to lock your handheld from accidental input.
Refer to “To use keyboard lock” on page 53 for more information on the
keyboard lock feature.
1.
On the Home screen, click the Options icon. The Options screen
appears.
Getting Started Guide
57
Chapter 1: Getting started
2.
Click Security. A dialog box appears, prompting you to type
your password.
3.
Type your password and click the trackwheel. The Security
screen appears.
4.
In the Password field, press SPACE to change the field to
Disabled.
5.
Click the trackwheel to view the menu. Click Save.
Security screen - disabling your password
You return to the Options screen with the password disabled.
58
BlackBerry Wireless Handheld
Product
information
Mechanical properties
Weight
(including
battery):
Approximately 165 g / 5.8 oz.
Size
(LxWxH):
113 x 74 x 24mm
Memory:
8-MB flash memory
4.4” x 2.9” x 0.94”
1-MB SRAM
Display and control features
Display:
Full-graphic LCD with backlighting,
160-by-100 pixel viewing area; backlit
keyboard
Controls:
Thumb-operated “roll-and-click”
trackwheel; computer-style keyboard;
ESC key; on/off/backlighting key;
phone key
Chapter 2: Product information
Message
notification:
LED indicator, audible beeper, and
mechanical vibrator; on-screen
notification; notification options are
user-configurable
Ports:
Combined data/charging port;
synchronization over high-speed
USB-compatible data port
Power
Battery:
Removable, rechargeable lithium cell
Power
adapter:
+5Vdc/ 500 mA AC power adapter for direct
charging while on travel
SIM interface:
Supports 3V SIMs
Recommended temperature
parameters
Operating:
-10 to 50°C
Storage:
10 to 25°C / 50 to 77°F
60
BlackBerry Wireless Handheld
Radio specifications for the BlackBerry 6225 Wireless Handheld
Radio specifications for the
BlackBerry 6225 Wireless Handheld
Dual band
support:
PCS 1900 MHz; GSM900; EGSM
Power class:
Class 1 (PCS 1900); Class 4 (GSM900) as
defined in GSM 02.06
Transmitting
frequency:
PCS 1850-1910 MHz; GSM 880-915 MHz
Receiving
frequency:
PCS 1930-1990 MHz; GSM 925-960 MHz
Radio specifications for the
BlackBerry 6220 Wireless Handheld
Dual band
support:
GSM 900; EGSM; DCS 1800
Power class:
Class 1 (DCS 1800); Class 4 (GSM900) as
defined in GSM 02.06
Transmitting
frequency:
GSM 880-915 MHz; DCS 1710-1785 MHz
Receiving
frequency:
GSM 925-960 MHz; DCS 1805-1880 MHz
Getting Started Guide
61
Chapter 2: Product information
Regulatory conformance for the
BlackBerry 6225 Wireless Handheld
Compliant
with:
PCS Type Certification Review Board (PTCRB)
Federal Communications Commission (FCC)
Industry Canada (IC)
Compliant with UL1950 requirements for
Canada and US
Regulatory conformance for the
BlackBerry 6220 Wireless Handheld
Compliant
with:
Radio & Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC
Low Voltage Directive (LVD) 73/23/EEC
Electromagnetic Compatibility (EMC)
Directive 89/336/EEC
Council Recommendation 1999/519/EC &
EN50360 Exposure to Electromagnetic Fields
300 MHz to 3 GHz
62
BlackBerry Wireless Handheld
Index
about this guide, 25
activating
your handheld, 38
your web client account, 48
additional components
battery, 28
desktop software, 29
handheld stand, 28
headset, 29
holster, 29
subscriber identity module
card, 28
USB cable, 28
applications, description, 19
battery
charging, 37
description of, 28
low, 37
recharging, 37
before you begin, 32
BlackBerry solution
integration with enterprise
account, 22
integration with ISP
account, 22
integration with new email
account, 21
changing SIM cards, 47, 54
charging
length of charge, 37
Getting Started Guide
your handheld, 37
composing email messages, 48
computer, confirm handheld
connection, 45
contents of package, 27
date and time
copying from network, 52
fields, 52
setting, 51
description
battery, 28
desktop software CD, 29
handheld stand, 28
headset, 29
holster, 29
Home screen, 38
SIM card, 28
USB cable, 28
desktop software
CD, 29
Handheld User Guide, 24
installing, 42
online Help, 24
system requirements, 30
disabling password security
screen, 57
documentation, other sources, 24
email messages
conditions for sending and
receiving, 40
integrating with enterprise
account, 22
63
Index
integrating with ISP
account, 22
integration with new
account, 21
sending a test, 48
enabling password security
screen, 54
enterprise email account
integrating with, 46
integration, 22
redirecting email from, 47
getting started, setting up your
handheld, 32
handheld
battery, 28
changing the password, 56
connected to computer, 45
generating a security
encryption key, 47
getting started, 31
handheld stand, 28
headset, 29
holster, 29
locking, 55
package additional
components, 29
package contents, 27
setting date/time, 52
SIM card, 28
turning off, 38
turning on, 38
unlocking, 55
USB cable, 28
user guide, 24
handheld stand
description of, 28
headset, description of, 29
holster, description of, 29
Home screen, description, 38
64
Industry Canada certification, 15
inserting, SIM card, 33
installing desktop software, 42
integration with enterprise
account
description, 22
supported email systems, 22
integration with ISP account, 22
integration with new email
account, 21
locking the handheld, 55
low battery notification, 37
messages, reading, 50
multiple service books
installing desktop
software, 44
network, registering, 40
new email account, integration, 21
new or ISP email account
activating your account, 48
integrating with, 48
online Help
desktop software, 24
web client, 25
options, date and time, 51
password protection, SIM
cards, 54
password security screen
changing password, 56
disabling, 57
BlackBerry Wireless Handheld
Index
enabling, 54, 55
enter password, 45
unlocking, 55
password, typed incorrectly, 54
radio, turning on/off, 39
reading email messages, 50
readme file, 24
redirecting email messages, 47
registering with the network, 40
safety information, 5
security
changing the password, 56
disabling password
protection, 57
enabling password
protection, 54
generating an encryption
key, 47
locking the handheld, 55
SIM cards, 54
unlocking the handheld, 55
using password
protection, 52
sending a test email message, 48
service books
description, 23
multiple, 23
using, 23
viewing, 23
set up
integrating enterprise email
account, 46
integrating new or ISP email
account, 48
setting
date and time, 51
password security screen, 55
setting up
checklist, 32
Getting Started Guide
integration with enterprise
email account, 33
integration with new or ISP
email account, 33
your handheld, 32
SIM card
changing, 47, 54
description of, 28
inserting, 33
specifications, 59
supported email systems, 22
system requirements, 30
time
copying from network, 52
turning on/off
power, 38
radio, 39
unlocking password security
screen, 55
USB cable description, 28
users
on Lotus Domino Server, 26
on Microsoft Exchange
Server, 25
using
lock, 55
password protection, 52
service books, 23
viewing
messages, 50
service books, 23
web client, online Help, 25
welcome, 19
65

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