BlackBerry RAQ40GW BlackBerry 7100t Wireless Handheld User Manual userguide chrm

BlackBerry Limited BlackBerry 7100t Wireless Handheld userguide chrm

Contents

Manual

BlackBerry® 7100 SeriesUser Guide
User Guide, BlackBerry® 7100 SeriesModel Number: RAQ4xGWLast modified: 27 July 2004Part number: PDF-07784-001At the time of publication, this documentation complies with handheld software version 3.8.© 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images andsymbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'AlwaysOn, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pendingor registered in other countries.Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries.IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States. The Bluetooth® word mark and logosare owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. All other brands, product names, company names, trademarks, and service marks are the properties of their respectiveowners.The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and variouspatents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470;6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around theworld. Visit www.rim.com/patents.shtml for a current listing of applicable patents.This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for anytypographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically changeinformation that is contained in this document; however, RIM makes no commitment to provide any such changes,updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NOREPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING,WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULARPURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE ORNON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICESREFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITSAFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BELIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL,CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS,LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.This document might contain references to third-party sources of information and/or third-party web sites (“Third-PartyInformation”). RIM does not control, and is not responsible for, any Third-Party Information, including, withoutlimitation, the content, accuracy, copyright compliance, legality, decency, links, or any other aspect of Third-PartyInformation. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the thirdparty in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses,and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any partof such dealings.You are solely responsible for the selection, implementation, and performance of any third-party applications that youuse with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security,compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or anythird-party for issues arising from such third-party applications.Research In Motion Limited Research In Motion UK Limited295 Phillip Street Centrum House, 36 Station RoadWaterloo, ON N2L 3W8 Egham, Surrey TW20 9LFCanada United KingdomPublished in Canada
3ContentsPhone .................................................................................5Email messages ............................................................13PIN messages ................................................................15SMS messages ..............................................................17MMS messages .............................................................19Search ..............................................................................21Attachments ..................................................................23Synchronizing data .....................................................25Backing up and restoring handheld data ...........27Typing .............................................................................29Browser ...........................................................................33Downloading ................................................................37Contacts .........................................................................39Calendar .........................................................................43Tasks ................................................................................47Memos ............................................................................49Alarm ...............................................................................51Calculator .......................................................................53Bluetooth® ....................................................................55Date and time ..............................................................57Profiles ............................................................................59Screen display ...............................................................61Language .......................................................................63Power and battery .......................................................65Network coverage .......................................................67SIM card .........................................................................71Security ...........................................................................73BrickBreaker ..................................................................79Service books ................................................................81Frequently asked questions .....................................83Tips .................................................................................115Legal notice .................................................................121Index ..............................................................................123
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5Phone•Find your phone number•Make a call•Make an emergency call•Use speed dial•Check your voice mail•Answer a call•Mute a call or place a call on hold•Adjust the phone volume•Turn the speaker on and off•Phone features•Dial using letters•Make a conference call•Assign a speed dial number•Change speed dial assignments•Log calls•Use call logs•Block calls•Forward calls•Set call waiting•Set default country and area codes•Set corporate extension dialing•Set voice mail options•Set the TTY option•Set the default call volume•Use fixed dialing•Reset call timers•Phone — frequently asked questionsFind your phone numberIn the phone, the My Number field displays your phone number.Make a call1. On the Home screen, type a phone number.2. Press the Send key.3. To end the call, press the End key.Notes:Press the Send key on any screen to open the phone.Select a contact, call log, or phone number link on any screen and press the Send key to make a call. Related topics•Add a pause or wait•Can I use the phone when the handheld or keyboard is locked?Make an emergency callYou can make an emergency call even if the SIM card is not inserted or the radio is off.Perform one of the following actions:•Unlocked keyboard or handheld: In the phone, type the emergency number. Press the Send key.•Locked keyboard or handheld: Click the trackwheel. Click Emergency Call. Click Yes.Use speed dialIn the phone, press and hold the number key that is assigned to the contact or phone number.
6Note:You can also use speed dial to make a phone call on the Home screen or in the messages list.Check your voice mailIn the phone, click the trackwheel. Click Call Voicemail.Answer a callTo answer a call, click Answer. If you do not want to answer the call, click Ignore.If you are already connected to a call and receive another call, perform one of the following actions:•Click Answer - Drop Current to end your current call and answer the incoming call.•Click Answer - Hold Current to place the current call on hold and answer the incoming call.•Click Answer - Drop All to end all current calls and answer the incoming call during a conference call.To end the call, press the End key.Note:You can also press the Send key to answer a call. If you are already connected to a call and receive another call, press the Send key to place the current call on hold and answer the incoming callRelated topic•Can I use the phone when the handheld or keyboard is locked?Mute a call or place a call on holdTo mute a call, click the trackwheel. Click Mute. To turn mute off, click the trackwheel. Click Turn Mute Off.To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume.Adjust the phone volumeDuring a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume.Turn the speaker on and offTo turn the speaker on, during a call, click the trackwheel. Click Activate Speakerphone.To turn off the speaker, click the trackwheel. Click Activate Handset.Warning:Do not hold the handheld near your ear while using the speaker. Hearing damage can occur. For more information on using the speaker safely, refer to the BlackBerry Safety Information Booklet.Related topic•Use Bluetooth® wireless technology during a callPhone featuresDuring a call, your handheld has all the functions that are available to a regular phone, such as hold and mute. To alternate between two connected calls, click the trackwheel. Click Swap.To use other applications during a call, click the trackwheel. Click Home Screen.Dial using lettersTo type letters in phone numbers, use the multi-tap input method. Hold the Alt key. Press the key once to type the first letter on the key, or press the key twice to type the second letter on the key.
7Note:When you type a letter in a phone number, your handheld dials the number that is associated with the letter on a conventional phone keypad.Make a conference call1. During a call, press the Send key. 2. Type a phone number or select a contact.3. Press the Send key. 4. During the second call, click the trackwheel.5. Click Join.Note:When adding more than two numbers to a conference call, place the conference call on hold before calling the next phone number or contact.Related topic•Manage contacts during a conference callManage contacts during a conference callTo speak privately with one contact, click the trackwheel. Click Split Call.To disconnect one contact from the conference call, click the trackwheel. Click Drop Call. Select a contact. Click the trackwheel.To disconnect from a conference call while leaving the other parties connected, click the trackwheel. Click Transfer.Assign a speed dial numberIn the phone, select a contact or phone number. Press and hold any unassigned number key. Click OK.Related topic•Assign speed dial to a contact in your address bookAssign speed dial to a contact in your address book1. In the phone, click the trackwheel.2. Click View Speed Dial List.3. Select an unassigned number.4. Click the trackwheel.5. Click New Speed Dial.6. Select a contact.7. Click the trackwheel.8. Click Add Speed Dial To <contact name>.Change speed dial assignmentsIn the phone, click the trackwheel. Click View Speed Dial List. Select a contact or phone number. Click the trackwheel. Perform one of the following actions:•Change the contact assigned to a speed dial number: Click the contact. Click Edit. Click a new contact. Click Speed Dial <contact name>.•Assign the contact to a different speed dial number: Click the contact. Click Move. Click a different speed dial number.•Remove a contact from the speed dial list: Click the contact. Click Delete.Log callsCall logs appear when you open the phone. Missed call logs also appear in the messages list.To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in the messages list. Press the Space key.If you do not want any call logs to appear in the messages list, select None. Press the Space key.
8Related topic•Can I set the phone to display frequently called numbers?Use call logsIn the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions:•Add Notes•Edit Notes•ForwardTo delete notes, in the open call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.Block calls1. In the phone options, click Call Barring.2. Click the trackwheel.3. Click Enable.4. Click the trackwheel.5. Click Save.Related topics•Change the call block password•Can I block calls?Change the call block password1. In the phone options, click Call Barring.2. Click the trackwheel.3. Click Change Password.4. Type your current password.5. Click the trackwheel.6. Type your new password.7. Click the trackwheel.8. Type your new password again.9. Click the trackwheel.Related topic•Can I block calls?Forward calls1. In the phone options, click Call Forwarding.2. Select the type of calls that you want to forward.3. Press the Space key.4. Select Do Not Forward or the current forwarding phone number.5. Click the trackwheel.6. Click Change Number.7. Select a forwarding phone number from the list.8. Click the trackwheel.9. Click Save.Note:Before enabling call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for the call forwarding profiles might already be specified. You might not be able to change them or add new ones. For more information, contact your service provider.Related topics•Can I use call forwarding?•Add a call forwarding phone number•Delete call forwarding phone numbers•How do I edit the phone number to which my calls are forwarded?
9Add a call forwarding phone number1. In a call forwarding profile, click Do Not Forward.2. Click Edit Numbers.3. Click the trackwheel.4. Click New Number.5. Type the phone number and click the trackwheel.6. Click the trackwheel.7. Click Close.Related topic•How do I edit the phone number to which my calls are forwarded?Delete call forwarding phone numbers1. In a call forwarding profile, click the phone number to which your calls are currently being forwarded. 2. Click Edit Numbers.3. Click the phone number that you want to delete from the list.4. Click Delete.Related topic•How do I edit the phone number to which my calls are forwarded?Set call waiting1. In the phone options, click Call Waiting.2. Set the Call Waiting Enabled field to Yes.3. Click the trackwheel. 4. Click Save.Related topic•Can I use call waiting?About smart dialingYou can specify default country and area codes so that any numbers specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly.If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the X key and type the extension number.Set default country and area codes1. In the phone options, click Smart Dialing.2. Set the Country Code and Area Code fields. 3. In the National Number Length field, set the default length for phone numbers in your country.4. Click the trackwheel. 5. Click Save.Note:When calculating the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.Related topic•About smart dialingSet corporate extension dialing1. In the phone options, click Smart Dialing.2. In the Number field, type the main phone number for the corporation.3. Set how long the handheld waits before dialing extensions.4. Set the default length for extensions.5. Click the trackwheel.6. Click Save.
10Related topic•About smart dialingSet voice mail options1. In the phone options, click Voicemail.2. Type a voice mail access number and any additional numbers, such as a password or extension.3. Click the trackwheel.4. Click Save.Notes:If your SIM card is provisioned for voice mail, the voice mail access number might already be completed. For more information on voice mail for your SIM card, contact your service providerIf your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system.About TTYYou can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your handheld to a TTY device, calls that you receive on your handheld are converted to text.Note:The TTY option is only available with certain BlackBerry Wireless Handhelds.Set the TTY option1. In the phone options, click TTY.2. Set the TTY Mode field.3. Click the trackwheel.4. Click Save.Related topics•About TTY•Can I use a TTY device with my handheld?About default call volumeYou can specify a default volume level for any call, regardless of whether you adjusted the volume during a previous call.Set the default call volume1. In the phone options, click General Options.2. Set the Default Call Volume field.3. Click the trackwheel.4. Click Save.Related topic•About default call volumeAbout fixed dialingIf you enable fixed dialing number (FDN) mode, your handheld only makes calls to contacts on your FDN list.Notes:Your handheld can dial emergency numbers in FDN mode, even if the numbers are not in the FDN list.If your service provider plan includes SMS, you can also send SMS messages to contacts on your FDN list.Use fixed dialing1. In the phone options, click FDN Phone List.2. Click the trackwheel.3. Click Enable FDN mode.4. Type the PIN2 code provided by your service provider.5. Click the trackwheel.
11Related topics•About fixed dialing•Add a contact to the FDN list•Change fixed dialing entries•Can I use FDN mode on my handheld?Add a contact to the FDN list1. In the phone options, click FDN Phone List.2. Click the trackwheel.3. Click New.4. Type the PIN2 code provided by your service provider.5. Click the trackwheel.6. Type a name and a phone number.7. Click the trackwheel.8. Click Save.Related topic•Can I use FDN mode on my handheld?Change fixed dialing entriesOn the FDN list, click a contact. Perform one of the following actions:•Edit•DeleteReset call timers1. In the phone, click the trackwheel.2. Click Status.3. Click Last Call or Total Calls.4. Click Clear Timer.5. Click the trackwheel.6. Click Save.
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13Email messages•Open a message•Send an email message•Save draft messages•Add contacts to a message•Set the importance level•Change sent messages•Manage messages•File messages•View filed messages•Delete multiple messages at one time•Mark a message as opened or unopened•Search the messages list•Search the handheld•Email and PIN messages — frequently asked questionsOpen a messageAn unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.Send an email message1. In the messages list, click the trackwheel.2. Click Compose Email.3. Click [Use Once].4. Click Email.5. Type an email address.6. Click the trackwheel.7. Click Continue.8. Type a message.9. Click the trackwheel.10. Click Send.Notes:If you have added contacts to the address book, you can select a contact from the list after you click Compose Email.If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service.Save draft messagesTo save a draft of a message, click the trackwheel. Click Save Draft.Add contacts to a messageTo send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc.To attach a contact to a message, click the trackwheel. Click Attach Address.Set the importance levelWhen composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes.Change sent messagesTo change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send.
14To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message.To resend your message to the same contact, open the message. Click the trackwheel. Click Resend.Manage messagesOpen a message. Click the trackwheel. Perform one of the following actions:•Save•Reply•Forward•Reply To All•DeleteTo delete the original message from a reply, click the trackwheel. Click Delete Original Text.File messagesTo file a message, click the message. Click File. Click a folder. Click File.Notes:To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.Related topics•Can I file messages?•View filed messagesView filed messagesTo display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No.To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.Delete multiple messages at one timeTo delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key.To delete sent and received messages prior to and including a date, click a date. Click Delete Prior.Note:When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox.Related topic•Reconcile deleted messagesMark a message as opened or unopenedTo change the status of a message, click a message. Click Mark Opened or Mark Unopened.To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.
15PIN messages•About PIN messages•Find your PIN•Open a message•Send a PIN message•Save draft messages•Add contacts to a message•Change sent messages•Manage messages•Delete multiple messages at one time•Mark a message as opened or unopened•Search the messages list•Search the handheld•Email and PIN messages — frequently asked questionsAbout PIN messagesA personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know the PIN of another BlackBerry handheld user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.When your PIN message is delivered to the recipient, a D appears with a check mark in the messages list.Find your PINIn the handheld options, click Status.Send a PIN message1. In the messages list, click the trackwheel.2. Click Compose PIN.3. Click [Use Once].4. Click PIN.5. Type a PIN number. 6. Click the trackwheel.7. Click Continue.8. Type a message.9. Click the trackwheel.10. Click Send.Note:If you have added contacts to the address book, you can select a contact from the list after you click Compose PIN.
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17SMS messages•About SMS messages•Find your SMS number•Type an SMS number•Open an SMS message•Send an SMS message•Save draft messages•Manage messages•Resend an SMS message•Enable cell broadcast messages•Manage cell broadcast channels•Delete multiple messages at one time•Mark a message as opened or unopened•Search the messages list•Search the handheld•Leave SMS messages on the SIM card•SMS messages — frequently asked questionsAbout SMS messagesWith an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider enables for SMS.You can send SMS messages to contacts who have SMS-compatible phone numbers.Find your SMS numberIn the phone, the My Number field displays your phone number. If your handheld is enabled for SMS, this number is also your SMS number.Type an SMS numberWhen you type an SMS-compatible number, include the country code and the area code.Note:In the phone, set your smart-dialing options to avoid typing the country code and area code.Related topic•About smart dialingOpen an SMS messageAn unopened SMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.Send an SMS message1. In the messages list, click the trackwheel.2. Click Compose SMS.3. Click [Use Once].4. Click SMS.5. Type the SMS-compatible phone number.6. Click the trackwheel.7. Click Continue.8. Type a message. 9. Click the trackwheel. 10. Click Send.Note:If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS.
18Manage messagesOpen a message. Click the trackwheel. Perform one of the following actions:•Save•Reply•Forward•DeleteTo remove the history from an SMS message, when replying, click the trackwheel. Click Remove History.Resend an SMS messageTo resend your SMS message to the same contact, open the message. Click the trackwheel. Click Resend.About cell broadcast messagesIf your service provider supports cell broadcasting, and provides you with access to a cell broadcasting channel, you can receive information messages from the wireless network. These SMS messages can communicate information about weather, sports, traffic, or other news directly to your handheld. For more information on cell broadcasting, contact your service provider.Enable cell broadcast messagesTo enable cell broadcasting, in the handheld options, click SMS. Set the Cell Broadcasting Service field to On.Related topic•About cell broadcast messagesManage cell broadcast channelsThe cell broadcast channels that you subscribe to determine the kind of information messages that you receive. In the handheld options, click SMS. Select a channel from the list. Click the trackwheel. Perform one of the following actions:•To receive messages from a new channel, click Add Channel.•To specify a preferred name for the selected channel, click Set Nickname.•To stop receiving messages from the selected channel, click Disable.•To remove the selected channel, click Delete Channel.Note:To specify the languages in which you would like to receive cell broadcast messages, scroll down the list and select a cell broadcast language. Click the trackwheel. Click Enable or Disable.Related topic•About cell broadcast messages
19MMS messages•About MMS messages•Find your MMS number•Open an MMS message•Manage MMS messages•Delete multiple messages at one time•Mark a message as opened or unopened•Search the messages list•Search the handheld•MMS messages — frequently asked questionsAbout MMS messagesWith an MMS-compatible number, you can receive multi-media message service (MMS) messages. An MMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider enables for MMS.If your service provider supports MMS, you can receive MMS messages that contain content in .jpg, .gif, .wbmp, .png, .txt, .midi, or .smil format.Find your MMS numberIn the phone, the My Number field displays your phone number. If your service provider supports MMS, this number is also the number at which you receive MMS messages.Open an MMS messageAn unopened MMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.Manage MMS messagesOpen an MMS message. Click the trackwheel. Perform one of the following actions:•Save•Forward•DeleteTo view the MMS content if it does not appear automatically, click Retrieve.Additional options might also be available if the message contains .smil content.
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21Search•About search•Search the messages list•Search the handheldAbout searchYou can search the messages list using criteria that you set and save those searches for future use. You can also search for contacts or search for all messages containing the same subject.You can also search the handheld to find content across all programs. With the global search, files which appear in the search results can be used just as they would in the original program. For example, you can manage email messages in your search results the same way that you would in the messages list.Search the messages list1. In the messages list, click the trackwheel.2. Click Search.3. Set the search criteria. 4. Click the trackwheel. 5. Click Save.6. Add a name and a shortcut key for your search.7. Click the trackwheel.8. Click Save.Note:You can search without saving the details for the search. After you set the criteria, click the trackwheel. Click Search.Related topics•Use saved searches•Search for a specific contact•Search for a subjectUse saved searchesTo view your saved searches, in the messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.Click a search. Perform one of the following actions:•View•Edit•DeleteTo view the terms of your last search quickly, in the list of searches, click the trackwheel. Click Last.Search for a specific contactTo search for all messages from a specific sender, click the message. Click Search Sender.To search for all messages to a specific recipient, click the message. Click Search Recipient.Search for a subjectTo search for all messages with the same subject, click a message. Click Search Subject.Search the handheld1. In the search program, type text in the Text field to search the records on your handheld.2. In the Name field, type text to search using the names of contacts in your address book, calendar, or messages list.3. Select the check boxes for the programs to search.4. Click Search.
22Notes:If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful.File attachments are not searched when you search across the handheld programs.To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.Related topic•How do I search for text within a file attachment?
23Attachments•About attachments•Use address book attachments•Open a file attachment•Open an image attachment•Navigate attachments•Attachments — frequently asked questionsAbout attachmentsAddress book attachments enable recipients of your messages to view and add contacts to their handheld address books. When you open a message that contains an address book attachment, a book icon appears at the bottom of the message with the name of the attached contact.You can view certain types of file attachments on your handheld, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif image attachments.A message with a file attachment appears in the messages list with a paperclip icon.Related topic•Can I view file attachments on my handheld?Use address book attachmentsTo view an address book attachment, in an open message, click the trackwheel. Click View Attachment.To add the contact information to your address book, when viewing an address book attachment, click the trackwheel. Click Add to Address Book.To update contact information, when viewing an address book attachment, click the trackwheel. Click Update Address.Open a file attachment1. Place your cursor in the name of the file attachment. 2. Click the trackwheel.3. Click Open Attachment.4. Select Table of Contents to open an automatically generated table of contents for the file attachment, or select Full Content to open the complete file attachment.5. Click the trackwheel. 6. Click Retrieve.Open an image attachment1. Place your cursor in the name of the image attachment.2. Click the trackwheel.3. Click View Attachment.Navigate attachmentsTo open content that is embedded within a document or spreadsheet, click a content link. Click Retrieve. Examples of embedded content include tables, images, footnotes, text boxes, or comments. Press the Escape button to return to the main attachment content.To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.To move to a specific cell within a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell co-ordinates and click the trackwheel.
24To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell.To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet.To view the previous worksheet in a spreadsheet, click the trackwheel. Click Prev Sheet.To view the next worksheet in a spreadsheet, click the trackwheel. Click Next Sheet.To pan horizontally across an image, hold the Alt key and roll the trackwheel.To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.To zoom to the original image size, click the trackwheel. Click Zoom 1:1.To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.To view an image in more detail after zooming in, click the trackwheel. Click Enlarge Area.
25Synchronizing data•About email reconciliation•Set wireless email reconciliation•Reconcile deleted messages•About PIM synchronization•Set wireless PIM synchronization•Synchronization — frequently asked questionsAbout email reconciliationEmail reconciliation means that any message you file or delete on your handheld will also be filed or deleted in your mailbox. Likewise, any changes that you make to messages in your mailbox are reflected on your handheld.If your handheld integration option supports wireless email reconciliation, changes are automatically reconciled over the wireless network.If your handheld integration option does not support wireless email reconciliation, changes are reconciled using the BlackBerry Desktop Software. For more information on manual email reconciliation, refer to the BlackBerry Desktop Software Online Help.Related topic•Can I reconcile email messages over the wireless network?Set wireless email reconciliationIn the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On.Note:Set the Wireless Reconcile option for each message service on your handheld.Related topic•Can I reconcile email messages over the wireless network?Reconcile deleted messagesTo set how deleted messages are reconciled between your handheld and mailbox, in the messages options, click Email Reconciliation. Set the Delete On field.Note:Set the Email Reconciliation option for each message service on your handheld.Related topic•Delete multiple messages at one timeAbout PIM synchronizationYou can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your handheld and in your desktop email program are identical.If your handheld is integrated with an email account using a BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, you can synchronize your calendar entries over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. For more information on synchronizing PIM items manually or configuring wireless calendar synchronization using the desktop software, refer to the BlackBerry Desktop Software Online Help.
26Set wireless PIM synchronizationYou can set wireless calendar synchronization using the BlackBerry Desktop Software. For more information, refer to the BlackBerry Desktop Software Online Help.
27Backing up and restoring handheld data•About backing up handheld data•About restoring handheld dataAbout backing up handheld dataIf you are using the BlackBerry Desktop Software with your handheld, you can back up your handheld data using the Backup and Restore tool. For more information on manual handheld data backup, refer to the BlackBerry Desktop Software Online Help.About restoring handheld dataIf you are using the BlackBerry Desktop Software with your handheld and you have a backup of your handheld data on your computer, you can restore the data using the Backup and Restore tool. For more information on restoring handheld data manually, refer to the BlackBerry Desktop Software Online Help.
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29Typing•Type text•Cut or copy text•Paste text•Use AutoText•Create an AutoText entry•Change AutoText entries•Add an entry to the custom word list•Change custom word list entries•Clear the custom word list•Set the cursor speed•Typing — frequently asked questionsType textTo type in most fields, use the assisted typing input method. Press each letter key once until you have typed an entire word. When you use assisted typing technology, the letters on the screen will change automatically until the word is complete. For example, to type the word run, press RE + UI + BN, and press the Space key.If you type all of the letters in a word and the word does not appear correctly, or if more than one word is available for the keys that you pressed, use the list to build any desired word.•Press the Next key to move through selections in the list. You can also roll the trackwheel to move forward and back in the list.•Press the Enter key or click the trackwheel to choose a selection from the list and continue typing the same word.•Press the Space key to choose a selection from the list and begin typing a new word.•Press the Backspace key to delete letters that you have typed.Related topic•TypingCut or copy textClick the trackwheel. Click Select. Select content. Click the trackwheel. Click Cut or Copy.Paste textPlace the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.Use AutoTextAutoText automatically replaces text that you type. Use AutoText to correct spelling and to replace abbreviations with complete words.Your handheld has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the.You create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.To use AutoText, type an AutoText entry. Press the Space key.Create an AutoText entry1. In the handheld options, click AutoText.2. Click the trackwheel.3. Click New.4. In the Replace field, type the text to replace.5. In the With field, type the text to appear.
306. In the Using field, set whether the entry is capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase).7. Set the language.8. Click the trackwheel.9. Click Save.Related topic•What is the Insert Macro menu item?Change AutoText entriesTo view your AutoText entries, in the handheld options, click AutoText.Click an AutoText entry. Perform one of the following actions:•Edit•DeleteAbout the custom word listYour handheld enables you to type most words and letter combinations by presenting the combinations in a list below the text. If you type a word or letter combination that your handheld does not recognize, it is automatically added to the custom word list so that it will appear correctly in the list when you type. You can also manually add entries to the custom word list.Note:To set the custom word list so that new words are not added automatically, in the handheld options, click Language. Click Input options. Set the Auto word learning field to Off.Add an entry to the custom word list1. In the handheld options, click Language.2. Click Input options.3. Click the trackwheel.4. Click Custom word list.5. Click the trackwheel.6. Click New.7. Type a word or letter combination.8. Click the trackwheel.9. Click Save.Related topic•About the custom word listChange custom word list entries1. In the handheld options, click Language.2. Click Input options.3. Click the trackwheel.4. Click Custom word list.5. Click the trackwheel.6. Click Edit or Delete.Clear the custom word listTo delete all entries in the custom dictionary, in the handheld options, click Language. Click Input options. Click Clear learning cache. Click Yes.Set the cursor speedIn the handheld options, click Screen/Keyboard. Set the Key Rate field to Slow or Fast. Save your changes.Typing — frequently asked questions•Can I turn off address book name recognition when I type?•Can I change the order of items that appear in the list when I type?•How do I type a word that my handheld does not recognize?
31•Can I change the input method for my handheld?•What is the Insert Macro menu item?•How do I undo an AutoText change?Can I turn off address book name recognition when I type?Your handheld recognizes the names in your address book when you type them. If you want to stop your handheld from recognizing the names in your address book, in the handheld options, click Language. Click Input options. Set the Use address book as data source field to Off.Can I change the order of items that appear in the list when I type?Yes. When you type a series of keys, the most frequently chosen words or letter combinations appear first in the list. To set your handheld so that frequently chosen items do not appear first, in the handheld options, click Language. Click Options. Set the Frequency learning field to No.How do I type a word that my handheld does not recognize?Use the list to help you type a series of letters such as an unrecognized word, acronym, or web address. Press the first letter key once. Press the Next key to select a letter from the list. Press the subsequent letter key in the word. Press the Next key to select the correct letter combination from the list. Continue to type and select the correct letters until the text that you want to type displays in the list. Press the Enter key to select from the list.Can I change the input method for my handheld?Yes. Your handheld uses the assisted typing input method in most text fields and the multi-tap input method in phone number and password fields. To switch between input methods when you are typing, hold *.To set your handheld to use the multi-tap input method in all fields, in the handheld options, click Language. Set the Input Method field to <Language> Multitap.To set your handheld to use the assisted typing input method in most fields except the password and number fields, in the handheld options, click Language. Set the Input Method to <Language>.What is the Insert Macro menu item?Use the Insert Macro menu item to insert common variables, such as the current date or current time, into your AutoText entries.How do I undo an AutoText change?If you type an AutoText entry but do not want it to change to the associated text, press the Backspace key twice to undo the AutoText change.
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33Browser•About the browser•Go to a web page•Use the browser•View images•Copy a link, image, or web page address•Send a link or image in an email message•Save an image•Manage saved images•Save web page requests•Create a bookmark•Change bookmarks•Clear the browser caches•About TLS•About WTLS•Browser — frequently asked questionsAbout the browserYour handheld supports multiple browser types. Depending on your service provider and your integration option, more than one browser might appear. Your service provider might also change the browser name to reflect available services.The WAP Browser on your handheld is optimized for viewing WML web pages.The BlackBerry Browser is optimized for viewing HTML web pages. If your handheld is integrated with an email account using the BlackBerry Enterprise Server, the BlackBerry Browser also enables you to view your corporate intranet. For more information, contact your system administrator.The Internet Browser, available from some service providers, is also optimized for viewing HTML web pages. For more information on Internet Browser support, contact your service provider.Go to a web pageIn the browser, click the trackwheel. Click Go To. Type a web address. Click OK.Notes:To insert a period, press the Space key.To insert a slash mark (/), press the Shift key + the Space key.The Go To dialog box tracks the web addresses that you type. To go to a web page on the list, select the web address and click the trackwheel. Use the browserNavigate web pages using your handheld browser the same way that you navigate using a desktop browser. To open the browser and display a list of useful bookmarks made available by your service provider, press the Convenience key.To follow a link, click the link. Click Get Link.To stop loading a web page, click the trackwheel. Click Stop.To view the previous web page in the history, click the trackwheel. Click Back.To view the next web page in the history, click the trackwheel. Click Forward.To go to your home page, click the trackwheel. Click Home.
34To view a list of the last 20 web pages, click the trackwheel. Click History.To refresh the current web page, click the trackwheel. Click Refresh.To view the address for the current web page, click the trackwheel. Click Page Address.To view the address for a link, click the link. Click Link Address.To view the address for an image, click the image. Click Image Address.To move the browser to the background to use another program, click the trackwheel. Click Hide.To close the browser, click the trackwheel. Click Close.View imagesTo set how images load in your browser, in the browser options, click Browser Configuration. To load images while the page is loading, set the Show Images field. To show image placeholders if images do not load, set the Show Image Placeholders field to Yes.To view an image on its own page, click the trackwheel. Click Full Image. To return to the web page, click the trackwheel. Click Back.If you set the Show Images field to No, images are not loaded when you load the web page. To load some of the images after the web page is loaded, click the trackwheel. Click More Images. To load all the images, click the trackwheel. Click All Images.Copy a link, image, or web page addressOn a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address.To paste the link address, image address, or page address, place the cursor where you want to insert the copied text. Click the trackwheel. Click Paste.Send a link or image in an email message1. On a web page, click a link or image.2. Click Link Address or Image Address.3. Click Send Address.4. Click a contact.5. Click Email <contact>.6. Send your message.Note:To send a web page address in an email message, on the web page, click the trackwheel. Click Send Address. Click a contact. Click Email <contact>. Send your message.Save an imageYou can save .jpeg, .png, .gif, and .bmp web page images in the pictures list. Saving an image in the pictures list enables you to set the image as a screen saver, or open the image at any time. On a web page, click an image. Click Save Image. Save your changes.Notes:The Save Image field is only available for BlackBerry Wireless Handhelds with color screens.Depending on your service provider, you might not be able to save images.
35Related topics•Set a screen saver•Set the Home screen background imageManage saved imagesIn the pictures list, click an image. Perform one of the following actions:•Open•DeleteSave web page requestsWhile a web page is loading, you can save the web page request in the messages list. Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load. Click the trackwheel. Click Save Request.You can also save a web page that has finished loading in the messages list. Saving a fully loaded web page enables you to open the text on the web page at any time. On the web page, click the trackwheel. Click Save Page.Note:A saved web page displays content that was current at the time the web page was saved. To update the content on a saved page, click the trackwheel. Click Refresh.Create a bookmarkNavigate to the web page that you want to bookmark. Click the trackwheel. Click Add Bookmark.Change bookmarksIn the bookmarks list, click a bookmark. Perform one of the following actions:•Edit Bookmark•Delete BookmarkRelated topic•Organize bookmarks into foldersOrganize bookmarks into foldersIn the bookmarks list, click a folder. Perform one of the following actions:•Add a folder: Click Add Subfolder.•Open a bookmark folder with subfolders: Click Expand.•Close a bookmark folder with subfolders: Click Collapse.•Rename a folder: Click the trackwheel. Click Rename Folder.To move a bookmark into a folder, click a bookmark. Click Move Bookmark. Roll the trackwheel to the new location. Click the trackwheel.Clear the browser cachesIn the browser options, click Cache Operations. Click the trackwheel. Click the button for the type of cache that you want to clear.About TLSTransport Layer Security (TLS) provides additional authentication and security when you browse web pages using the BlackBerry Browser.If you are using the BlackBerry Desktop Software, you can load TLS using the Application Loader tool. For more information on TLS, or on loading optional programs, refer to the BlackBerry Desktop Software Online Help or contact your system administrator.Related topic•What options can I set for BlackBerry Browser security?
36About WTLSWireless Transport Layer Security (WTLS) is the WAP Browser security layer that provides security for WAP services.If you are using the BlackBerry Desktop Software, you can load WTLS using the Application Loader tool. For more information on loading optional programs, refer to the BlackBerry Desktop Software Online Help.Related topic•What options can I set for WAP Browser security?
37Downloading•Download an application•Manage applications•Prevent third-party applications from transmitting data•Download a ring tone•Manage downloaded ring tones•Enable browser push•Downloading — frequently asked questionsDownload an applicationOn a web page, click the link for the application. Click Get Link. Click Download. Click OK.Related topics•Legal noticeManage applicationsTo view a list of applications, in the handheld options, click Applications.To view details for any third-party applications, click an application. Click Properties.To delete a third-party application, click an application. Click Delete.Related topic•Legal noticeDownload a ring tone1. On a web page, click the .mid or .adp file link.2. Click Get Link.3. Click Menu.4. Click Save Tune.5. Type a name for the ring tone.6. Click OK.Note:Depending on your service provider, you might not be able to save ring tones.Related topics•Can I listen to a ring tone before I download it?•Manage downloaded ring tones•Set profiles•Legal noticeAbout browser pushBrowser push enables you to receive content from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news.You can enable browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you.Set notification for different types of browser push information, including service load information (web pages or applications), service indication information (web page addresses or email messages), or other types of information. When you receive a notification, an icon appears in the messages list. Depending on how you configure browser push, other notifications might also appear.Notes:If you set the browser push notification to Auto, a dialog box might also appear, if specified by the sender.
38If you set the browser push notification to Prompt, a dialog box always appears.If you set the browser push notification to Reject, you receive no additional notification.Enable browser push1. In the handheld options, click Browser Push.2. Select one or more of the check boxes.3. Set the options for the types of browser push notification.4. Click the trackwheel.5. Click Save.Note:If you enable browser push notification for your WAP Browser, you can also select the Allow WAP Push Applications check box.Related topic•About browser pushDownloading — frequently asked questions•Why can’t I load a new program onto my handheld?•What software version do I have on my handheld?•Can I listen to a ring tone before I download it?Why can’t I load a new program onto my handheld?Verify that your handheld radio is turned on and that you are within an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.Your handheld must also have sufficient available memory to load a program. If the program still does not load and your handheld is integrated with an email account using a BlackBerry Enterprise Server, certain programs might not be available to you. For more information, contact your system administrator.Can I listen to a ring tone before I download it?Yes. On a web page, click the .mid file link. Click Get Link. To preview the ring tone, click the Play button. To stop listening to the ring tone, click the Stop button.
39Contacts•Add a contact•Manage contacts•Create a mailing list•Manage mailing lists•Create a category•Apply categories to contacts•View contacts by category•Delete categories•Add a pause or wait•Add contacts from your company address book•Contacts — frequently asked questionsAdd a contactIn the address book, click the trackwheel. Click New Address. Type the contact information.Note:To add a contact from a message, memo, call log, or web page, click the contact information. Click Add to Address Book. Type any additional information. Click the trackwheel. Click Save.Manage contactsClick a contact. Perform one of the following actions:•View•Edit•DeleteCreate a mailing list1. In the address book, click the trackwheel.2. Click New Group.3. Type a name for the mailing list.4. Click the trackwheel.5. Click Add Member.6. Click a contact.7. Click Continue.8. Click the trackwheel.9. Click Save Group.Manage mailing listsTo manage mailing lists, click a mailing list. Perform one of the following actions:•View Group•Edit Group•Delete GroupTo manage contacts in a mailing list, click a contact. Perform one of the following actions:•View Member•Change Member•Delete Member•Add MemberNote:When you delete members from a group or delete a group, your contacts remain in the address book.About categoriesYou create categories in which to group your contacts. You can also narrow the contacts displayed in the address book based on categories.More than one category can apply to a contact. Category names are not case sensitive.
40Categories are shared between the address book, the task list, and the memos list. Therefore, category changes made in the address book are also made in the memos list and task list.Create a category1. In the address book, click the trackwheel.2. Click Filter.3. Click the trackwheel.4. Click New.5. Type a name for the category.6. Click the trackwheel.Related topic•About categoriesApply categories to contactsWhen creating or editing a contact, click the trackwheel. Click Categories. To select the categories that apply to the contact, press the Space key. Save your changes.View contacts by categoryTo view all contacts within a category, in the address book, click the trackwheel. Click Filter. Select a category. Press the Space key.To view all contacts again, click the trackwheel. Click Filter. To clear the check boxes beside any selected categories, press the Space key.Delete categoriesIn the address book, click the trackwheel. Click Filter. Click a category. Click Delete. The category is deleted, but any contacts that applied to the category remain in the address book.Add a pause or waitUse a wait or a pause to separate additional numbers, for example a password or extension, from the main phone number. When the main phone number is dialed, your handheld either pauses before dialing the additional numbers (pause) or prompts you to type them (wait).When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or Add Pause. Type the additional numbers.About remote address book searchTo find and add contacts from your company address book, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3.5 or later for Microsoft® Exchange, or BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®. For more information, contact your system administrator.Add contacts from your company address book1. In the address book, click the trackwheel.2. Click Lookup.3. Type the name of the contact.4. Click the trackwheel.5. After the search is complete, click the trackwheel.6. Click View Lookup.7. Click a contact.8. Click Add.Notes:You can also type part of the contact name to widen the search results.To add all the contacts found during the search, click Add All.
41Related topics•About remote address book search•Manage remote address book search resultsManage remote address book search resultsTo view information for a contact, in the search results, click a contact. Click View.To delete a contact from the search results, click the trackwheel. Click Delete.To delete the search results, click the trackwheel. Click Delete Lookup.
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43Calendar•About the calendar•Change the calendar view•Use the calendar•Schedule an appointment•Schedule an appointment quickly•Schedule a meeting•Manage appointments and meetings•Respond to meeting invitations•Change meeting participants•Calendar — frequently asked questionsAbout the calendarWith the handheld calendar, you can view your appointments and meetings in one of four views. Day, Week, and Month views show all of your appointments for the selected time period, while Agenda view shows all of your scheduled appointments in a list.Change the calendar viewTo change to another calendar view (Day, Week, Month, or Agenda), click the trackwheel. Click a view.To change the default view when you open the calendar, click Options. Set the Initial View field.Use the calendarTo go to a specific date, click the trackwheel. Click Go to Date.To go to the current date, click the trackwheel. Click Today.To move forward or back by a time period, click the trackwheel. Click Prev or Next.Schedule an appointment1. In the calendar, click the trackwheel.2. Click New.3. Type the appointment details.4. Set whether the appointment should recur.5. Click the trackwheel.6. Click Save.Notes:If your appointment recurs:Set the Every field to change the frequency or the appointment. For example, to set an appointment to recur every three days, set the Every field to 3.Select the Relative Date check box for the appointment to recur on a relative date. For example, set an appointment to recur on the last Friday of each month, or on the 28th of each month.In the Days field, set the days on which the weekly appointment should recur. To select a day, press the Enter key.Related topics•Change the default reminder time•About power off and remindersSchedule an appointment quickly1. In the calendar options, verify that the Enable Quick Entry field is set to Yes.2. In Day view, beside the start time, type the subject of the appointment.
443. Type a location in parentheses.4. To change the start and end times, hold the Right Shift key and roll the trackwheel.5. Click the trackwheel.Related topics•Change the default reminder time•About power off and remindersChange the default reminder timeIn the calendar options, set the Default Reminder field to the amount of time before the appointment that the handheld reminds you. The default is 15 minutes.Related topic•About power off and remindersSchedule a meeting1. In the calendar, click the trackwheel. 2. Click New. 3. Type the meeting details.4. Set whether the meeting should recur.5. Click the trackwheel.6. Click Invite Attendee.7. Click a contact.8. Click Invite.9. Click the trackwheel. 10. Click Save.Notes:If your meeting recurs:Set the Every field to change the frequency of the appointment. For example, to set an appointment to recur every three days, set the Every field to 3.Select the Relative Date check box for the appointment to recur on a relative date. For example, set an appointment to recur on the last Friday of each month, or on the 28th of each month.In the Days field, set the days on which the weekly appointment should recur. To select a day, press the Enter key.Related topics•Change the default reminder time•About power off and remindersManage appointments and meetingsIn Month view, to view your list of appointments, click a day. Click View Appts.To view or change the appointment or meeting details, click the appointment or meeting. Click Open. If you change a meeting, you are prompted to notify the contacts invited to the meeting.To delete an appointment or meeting, click the appointment or meeting. Click Delete. If you delete a meeting, you are prompted to notify the contacts invited to the meeting.Respond to meeting invitationsIn an open meeting invitation, click the trackwheel. Perform one of the following actions:•Accept or Accept with comments•Tentative or Tentative with comments•Decline or Decline with commentsTo check your calendar when replying to a meeting invitation, click the trackwheel. Click View Calendar.
45Note:If you delete a meeting invitation from the messages list before you accept or decline it, the appointment is deleted from your desktop calendar.Change meeting participantsOpen the meeting. In an Accepted or Declined field, click a contact. Perform one of the following actions:•Invite Attendee•Change Attendee•Remove Attendee
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47Tasks•Create a task•Use tasks•Change task status•Create a category•Apply categories to tasks•View tasks by category•Delete categories•Tasks — frequently asked questionsCreate a task1. In the task list, click the trackwheel.2. Click New.3. Type the task details.4. Set a due date for the task.5. Set whether the task should recur.6. Click the trackwheel.7. Click Save.Notes:If your task recurs:Set the Every field to change the frequency of the task. For example, to set a task to recur every three days, set the Every field to 3. Select the Relative Date check box for the task to recur on a relative date. For example, set a task to recur on the last Friday of each month, or on the 28th of each month.In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key.Use tasksClick a task. Perform one of the following actions:•Open•Mark Completed•Mark In Progress•Delete•Delete CompletedChange task statusTo change the status for a task to Waiting or Deferred, edit the Status field for the task.About categoriesYou create categories in which to group your tasks. You can also narrow the tasks displayed in the task list based on categories.Category names are not case sensitive. More than one category can apply to a task. If you use Lotus Notes® as your desktop email program, you can apply more than one category to a task on your handheld, but only one category will synchronize with the task in your desktop email program.Categories are shared between the address book, the task list, and the memos list. Therefore, category changes made in the task list are also made in the address book and the memos list.Create a category1. In the task list, click the trackwheel.2. Click Filter.3. Click the trackwheel.4. Click New.5. Type a name for the category.
486. Click the trackwheel.Related topic•About categoriesApply categories to tasksWhen creating or editing a task, click the trackwheel. Click Categories. To select the categories that apply to the task, press the Space key. Save your changes.View tasks by categoryTo view all tasks within a category, in the task list, click the trackwheel. Click Filter. Select a category. Press the Space key.To view all tasks again, click the trackwheel. Click Filter. To clear the check boxes beside any selected categories, press the Space key.Delete categoriesIn the task list, click the trackwheel. Click Filter. Click a category. Click Delete. The category is deleted, but any tasks applied to the category remain in the tasks list.Tasks — frequently asked questions•Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?•Can I change how my contacts, tasks, or memos are displayed?•Can I clear all the categories that apply to a contact, task, or memo?•How do I know how many contacts, calendar entries, tasks, or memos I have saved?
49Memos•Write a memo•Use memos•Create a category•Apply categories to memos•View memos by category•Delete categories•Memos — frequently asked questionsWrite a memoIn the memos list, click the trackwheel. Click New. Type a title. Type the body of the memo.Use memosClick a memo. Perform one of the following actions:•View•Edit•DeleteAbout categoriesYou create categories in which to group your memos. You can also narrow the memos displayed in the memos list based on categories.Category names are not case sensitive. More than one category can apply to a memo.Categories are shared between the address book, the task list, and the memos list. Therefore, category changes made in the memos list are also made in the address book and the task list.Create a category1. In the memos list, click the trackwheel.2. Click Filter.3. Click the trackwheel.4. Click New.5. Type a name for the category.6. Click the trackwheel.Related topic•About categoriesApply categories to memosWhen creating or editing a memo, click the trackwheel. Click Categories. To select the categories that apply to the memo, press the Space key. Save your changes.View memos by categoryTo view all memos within a category, in the memos list, click the trackwheel. Click Filter. Select a category. Press the Space key.To view all memos again, click the trackwheel. Click Filter. To clear the check boxes beside any selected categories, press the Space key.Delete categoriesIn the memos list, click the trackwheel. Click Filter. Click a category. Click Delete. The category is deleted, but any memos applied to the category remain in the memos list.Memos — frequently asked questions•Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?•Can I change how my contacts, tasks, or memos are displayed?•Can I clear all the categories that apply to a contact, task, or memo?
50•How do I know how many contacts, calendar entries, tasks, or memos I have saved?
51Alarm•Set the alarm•Set the alarm volume•Silence the alarm•Turn off the alarm•Alarm — frequently asked questionsSet the alarm1. In the alarm, set the Daily Alarm field to On.2. Set the time when the alarm should sound.3. Set whether to snooze the alarm and the length of the snooze.4. Set the type of notification for the alarm.5. Click the trackwheel.6. Click Save.When you set the alarm, a bell icon appears beside the date in the handheld status section of the screen.Related topic•About power off and remindersSet the alarm volumeWhen you set the alarm, you can specify the type of notification, including the tune, the volume level, and the number of times that the tune plays.Silence the alarmPress any key. If snooze is enabled, in the Daily Alarm dialog box, click Snooze.Turn off the alarmIn the alarm, set the Daily Alarm field to Off.Alarm — frequently asked questions•Why didn’t my alarm notify me on a Saturday or Sunday?•What is the escalating volume level?•Can I set a snooze feature for my alarm?Why didn’t my alarm notify me on a Saturday or Sunday?In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not sound on Saturdays or Sundays.Can I set a snooze feature for my alarm?Yes. In the alarm, change the Snooze field from Off to a number. When the alarm sounds, press any key to snooze it for the specified amount of time.
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53Calculator•Use the calculator memory•Convert measurementsUse the calculator memoryTo store a number in the memory, type a number. Click M+.To recall the memory, click MR.To delete the memory, click MC.To replace the memory, type a number. Click MS.Convert measurementsIn the calculator, type a number. Click Menu. To convert the number from imperial to metric, click To Metric. To convert the number from metric to imperial, click From Metric. Click a conversion type.
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55Bluetooth®•About Bluetooth®•Turn the Bluetooth® radio on and off•Pair with another Bluetooth® device•Manage paired devices•Set handheld Bluetooth® identification•Use Bluetooth® wireless technology during a call•Bluetooth® — frequently asked questionsAbout Bluetooth®Bluetooth wireless technology enables your handheld to establish wireless connections with other devices in your area. Use your handheld Bluetooth radio to connect your handheld with other Bluetooth wireless technology-enabled devices such as a handsfree car kit or wireless headset.Turn the Bluetooth® radio on and offTo turn on the Bluetooth radio, in the handheld options, click Bluetooth. Select Enable Bluetooth and click the trackwheel.To turn off the Bluetooth radio, in the handheld options, click Bluetooth. Select Disable Bluetooth and click the trackwheel.About Bluetooth® pairingsPairing your handheld with another Bluetooth wireless technology-enabled device establishes an association that enables a wireless connection when your handheld is within range of the other device (a typical range is approximately 10 meters).After you pair with a device, you can set your handheld to connect with that device without prompting you.Pair with another Bluetooth® device1. In the handheld options, click Bluetooth.2. Click the trackwheel.3. Click Add Device.4. Click the name of the device with which you want to pair. 5. Authenticate the device you want to pair with by typing a passkey in the Enter passkey for <device name> field.6. Type the same passkey on the device to which you are pairing.Notes:Verify that the device you want to pair with is in the correct mode for pairing.The names of devices with which you have already paired appear in the list of paired devices; however, they will not appear in the list of available devices that appears when you click Add Device.Related topic•About Bluetooth® pairingsManage paired devicesIn the list of paired devices, click a paired device. Click Delete Device to remove the device from the list of paired devices or click Device Properties to perform one of the following actions:•Edit the paired device name.•Set whether the paired device can connect with your handheld without prompting.
56•Set whether Bluetooth® connections with your handheld are encrypted.Set handheld Bluetooth® identificationYou can set how your handheld is represented on devices with which it is paired.In the Bluetooth options, perform one of the following actions:•In the Device Name field, type the name of your handheld.•In the Discoverable field, set whether your handheld can be found by other Bluetooth wireless technology-enabled devices.Use Bluetooth® wireless technology during a call1. Verify that your handheld Bluetooth radio is turned on and your handheld is paired with the device you want to use.2. During a call, click the trackwheel. Click Activate <Bluetooth device>. Note:If your handheld can not connect with the paired device, a dialog box notifies you that the connection cannot be made and the call does not use the paired device.Related topic•About Bluetooth® pairings
57Date and time•Set the date and time•Can I set the time automatically on my handheld?Set the date and timeIn the handheld options, click Date/Time. Set the date and time. Save your changes.Note:To set the date and time in the alarm, click the trackwheel. Click Change Date/Time. Can I set the time automatically on my handheld?Yes, depending on your service provider, you might be able to request the date and time from the wireless network. In the handheld options, click Date/Time. Click the trackwheel. Click Copy Network Time.
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59Profiles•Set profiles•Create a notification profile•Use notification profiles•Manage downloaded ring tones•Silence your handheld•Set the alarm•Set the alarm volume•What is the escalating volume level?Set profilesNotification profiles alert you of appointment and task reminders, incoming messages, calls, and browser content. You can create a profile that specifies which sounds to use, whether to notify you when the handheld is in or out of the holster, and what volume level to use. You can use different sounds for each type of item.The handheld has five preset notification profiles: Quiet, Loud, Vibrate, Default, and Phone Only. You can edit these default profiles, but you cannot delete them.In the profiles list, click a notification profile. Click Enable.Note:To change the current notification profile quickly, select a profile. Press the Space key.Create a notification profile1. In the profiles list, click the trackwheel.2. Click New.3. Type a name for the profile.4. Click an item.5. Click Edit.6. Set how you want to be notified for that item.7. Click the trackwheel.8. Click Save.9. Click the trackwheel.10. Click Save.Use notification profilesClick a profile. Perform one of the following actions:•Edit•DeleteManage downloaded ring tonesIn the profiles list, click a profile. Click Show Tunes. Click a ring tone.Perform one of the following actions:•Listen to the ring tone•Delete the ring toneSilence your handheldTo silence your handheld, in the profiles list, enable the Quiet profile.To receive only vibrate notification, in the profiles list, enable the Vibrate profile.To turn notification back on, in the profiles list, select a different profile. Press the Space key.Related topic•Silence the alarm
60What is the escalating volume level?If you use the escalating volume level, the notification volume level consistently increases until the handheld reaches the loudest volume level.
61Screen display•Use the handheld in the dark•Set the display language•Set a screen saver•Set the Home screen background image•Set the font•Set a theme for your handheld•Delete themesUse the handheld in the darkIf you do not use your handheld for a period of time, the backlighting turns off automatically. To set how long the backlighting stays on if you do not use your handheld, in the handheld options, click Screen/Keyboard. Set the Backlight Timeout field.Adjust the brightness for the backlighting. In the handheld options, click Screen/Keyboard. Change the Backlight Brightness field.Note:The Backlight Brightness field is only available on some BlackBerry Wireless Handhelds with color screens.Set a screen saver1. In the handheld options, click Screen/Keyboard.2. Set the Standby Screen field to Enabled.3. In the Standby Timeout field, set the amount of time before the screen saver appears.4. Click the trackwheel.5. Click Save.You can set an image that you saved from a web page as your screen saver. In the pictures list, click an image. Click Set As Standby Screen. Save your changes.Note:The screen saver is only available for BlackBerry Wireless Handhelds with color screens.Related topic•Save an imageSet the Home screen background imageYou can set an image that you saved from a web page as your Home screen background. In the pictures list, click an image. Click Set As Home Screen Image. To clear the Home screen background, in the pictures list, click the trackwheel. Click Reset Home Screen Image.Note:The Home screen background setting is only available for BlackBerry Wireless Handhelds with color screens.Related topic•Save an imageSet the font1. In the handheld options, click Screen/Keyboard.2. Set the Font Family, Font Size, and Font Style fields.3. For large fonts, set the Antialias mode field.4. Click the trackwheel.
625. Click Save.Note:Setting a specific font family is only available for BlackBerry Wireless Handhelds with color screens.Set a theme for your handheldOn some BlackBerry Wireless Handhelds with color screens, you set themes to control the appearance of items such as applications, indicators, words, and icons. Themes might be pre-loaded on your handheld, or you can download themes in .cod format.In the handheld options click Theme. Click a theme name. Click Activate.Note:To activate a theme quickly, select a theme name. Press the Space key.Delete themesIn the handheld options, click Theme. Click a theme name. Click Delete.Note:You might not be able to delete themes that are pre-loaded on your handheld.
63Language•Set the display language•Set the input language•Add or remove a display languageSet the display language1. In the handheld options, click Language.2. In the Language field, select a preferred language.3. Click the trackwheel.4. Click Save.Set the input languageYou can set your handheld input method to the language in which you prefer to type without changing the display language. This will change Auto-text and other typing settings to the selected language.1. In the handheld options, click Language.2. In the Input method field, select a preferred language.3. Click the trackwheel.4. Click Save.Note: The input method field also controls whether your handheld uses the multi-tap or the assisted typing input method.Related topic•Can I change the input method for my handheld?Add or remove a display languageIf your handheld software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. For more information on adding and removing handheld software components, refer to the BlackBerry Desktop Software Online Help.
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65Power and battery•Turn the handheld on and off automatically•Keep the battery at a full charge•Check the battery level•Extend battery life•Reset the handheldAbout power off and remindersIf you turn off your handheld using the Power button, or by clicking Turn Power Off on the Home screen and selecting Turn Off, your handheld turns itself on at the following times:•when the alarm turns on•when the handheld is set to turn on automatically.To turn on your handheld when calendar reminders occur, set the handheld to turn on and off automatically.If you turn off your handheld by clicking Turn Power Off on the Home screen and selecting Full Power Off, your handheld does not turn on until you press the Power button.Note:Depending on your theme, the location and name for the Turn Power Off icon might change. For more information on the differences for your theme, refer to the printed documentation that accompanied your handheld.Turn the handheld on and off automatically1. In the handheld options, click Auto On/Off.2. Set the Weekday field to Enabled.3. Specify the times that the handheld should turn on and off on weekdays.4. Set the Weekend field to Enabled.5. Specify the times that the handheld should turn on and off on weekends.6. Click the trackwheel.7. Click Save.Related topic•About power off and remindersKeep the battery at a full chargeCharge your handheld for approximately 1 to 2 hours each day.Check the battery levelIn the handheld options, click Status.Extend battery lifeUse the Auto On/Off feature.Turn off the radio when you are not in an area of wireless coverage.Delete the original message when you send a reply.Send a message to multiple contacts using Add To, Add Cc, or Add Bcc.Charge your handheld regularly.Reset the handheldPress the Alt key + the Shift key + the Backspace key or remove and reinsert the battery.
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67Network coverage•Turn the wireless radio on and off•Add a network to the preferred network list•Scan for a network to add to the preferred network list•Manage the preferred network list•Network coverage — frequently asked questionsTurn the wireless radio on and offTo turn on the wireless radio, on the Home screen, click Turn Wireless On.To turn off the wireless radio, on the Home screen, click Turn Wireless Off.Note:Depending on your theme, the location and name for the Turn Wireless On and Turn Wireless Off icons might change. For more information on the differences for your theme, refer to the printed documentation that accompanied your handheld.About the preferred network listCreate a list of preferred networks to specify which networks are scanned first when you are traveling.Your handheld attempts to connect to the preferred networks based on the order in which they appear in your preferred network list. If no network in the list is available, your handheld automatically roams to an appropriate network.When adding networks to your preferred network list, you can scan for, and add, a network that is available in your current area, or you can add a network that is already known to the handheld.Note:You might not be able to create a list of preferred networks. For more information, contact your service provider.Add a network to the preferred network listIf you add a network manually, you must know the network mobile country code (MCC) and mobile network code (MNC).1. In the handheld options, click Network. 2. Click the trackwheel.3. Click My Preferred Network List.4. Click the trackwheel.5. Click Add Network.6. Set the priority for this network in your list of preferred networks.7. Type the network MCC and MNC.8. Click the trackwheel.9. Click Save.Notes:The handheld completes the Name field if the MCC and MNC are recognized.If you do not know the MCC and MNC for the network, you can add the network from the list of networks already known to the handheld. When adding a network, click the trackwheel. Click Select From Known Networks. Click a network. Click Select.Related topic•About the preferred network list
68Scan for a network to add to the preferred network list1. In the handheld options, click Network. 2. Click the trackwheel.3. Click My Preferred Network List.4. Click the trackwheel.5. Click Add Network.6. Click the trackwheel.7. Click Select From Available Networks.8. Select the network that you want to add.9. Click the trackwheel.10. Click Select.Related topic•About the preferred network listManage the preferred network listIn the preferred network list, click a network. Perform one of the following actions:•Edit•DeleteNote:You cannot edit the name for a network in the preferred network list.Network coverage — frequently asked questions•How do I select a network when traveling?•How do I register my handheld with the network?•How do I change the order of the networks in the preferred network list?How do I select a network when traveling?In most cases when you are traveling, your handheld automatically roams to an appropriate network. If you have a preferred network list, your handheld will scan first for networks that are available in the list.If your handheld continues to display limited level of wireless coverage, you can attempt to improve the level of wireless coverage by selecting a different network. In the handheld options, click Network. Set the Selection Mode field to Manual. Click the Scan for Available Networks button. In the networks list, click a network. Click Select Network.Your SIM card must be provisioned for roaming services before you can select a different network. For more information on roaming and the preferred networks on which your handheld can roam, contact your service provider.Note:Your handheld connects to the selected network and remains connected until you select your home network again, or until you select another network. To reconnect to your home network, in the handheld options, click Network. Set the Selection Mode field to Automatic.How do I register my handheld with the network?When you select a different network or load new programs, your handheld automatically registers with the network. To register your handheld manually, in the handheld options, click Host Routing Table. Click the trackwheel. Click Register Now.
69How do I change the order of the networks in the preferred network list?To change the order of the networks listed in your preferred network list, select the network that you want to move higher in the list. Click the trackwheel. Click Edit. Change the priority for the network and save your changes. Edit the priority for the other networks until the preferred network list is in the desired order.
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71SIM card•About the SIM card phone book•Add a SIM card contact•Add SIM card contacts to your address book•Manage SIM card contacts•Leave SMS messages on the SIM card•Set SIM card security•Change the SIM card PIN codeAbout the SIM card phone bookYour SIM card phone book gives you access to the contacts that are saved on your SIM card. The SIM card phone book is different from the contacts stored in your address book. If you use a different SIM card in your handheld, the contacts in your SIM card phone book change. However, the contacts in your address book are always available. You can add contacts from your SIM card phone book to your address book.You can add abbreviated dialing number (ADN) entries to your SIM card phone book, and view ADN entries and service dialing number (SDN) entries. ADN entries appear in plain text and SDN entries appear in bold.You can create or edit SIM card contacts if your SIM card is provisioned for a SIM card phone book. For more information, contact your service provider.Add a SIM card contact1. In the address book, click the trackwheel.2. Click SIM Phone Book.3. Click the trackwheel.4. Click New.5. Type the contact information.6. Click the trackwheel.7. Click Save.Add SIM card contacts to your address book1. In the address book, click the trackwheel.2. Click SIM Phone Book.3. Click the trackwheel.4. Click Copy All To Address Book.Notes:If you attempt to copy a SIM card contact with a phone number matching that of a contact already listed in the address book, the SIM card contact will not be copied.If you attempt to copy a SIM card contact with a name matching that of a contact already listed in the address book, the SIM card contact will be copied regardless of whether your address book is configured to allow duplicate names.Manage SIM card contactsClick a SIM card phone book contact. Perform one of the following actions:•Edit•DeleteLeave SMS messages on the SIM cardWhen you change SIM cards, any SMS messages saved on the SIM card are imported onto your handheld. You can set the handheld SMS options to keep those messages on the SIM card after they appear on the handheld.
72In the handheld options, click SMS. Set the Leave messages on SIM card field to Yes. Click the trackwheel. Click Save.Set SIM card security1. In the handheld options, click SIM Card.2. Click the trackwheel.3. Click Enable Security.4. Type your SIM card PIN code.5. Click the trackwheel.Notes:Your service provider must provide you with a SIM card PIN code to set SIM card security.If you type the SIM card PIN code incorrectly three times, your SIM card does not function. For more information, contact your service provider.Change the SIM card PIN codeTo change the SIM card PIN code, SIM card security must be enabled.1. In the handheld options, click SIM Card.2. Click the trackwheel.3. Click Change PIN Code.4. Type the current SIM card PIN code.5. Click the trackwheel.6. Type a new SIM card PIN code.7. Click the trackwheel.8. Type the new SIM card PIN code again.
73Security•Type passwords•Set a handheld password•Lock the handheld•Lock the keyboard•Protect your handheld content•Reduce handheld content size•Regenerate encryption keys•Store a password•Create a random password•Use the password keeper•Copy a password•Verify security software•Prevent third-party applications from transmitting data•Clear the handheld•Set owner information•Security — frequently asked questionsAbout the handheld passwordIf you type your handheld password incorrectly five times, you must type blackberry before you can continue. On subsequent password attempts, the characters that you type are displayed.If you type your handheld password ten times incorrectly, all information is erased from your handheld for security reasons.If your handheld is integrated with an email account using a BlackBerry Enterprise Server, some security settings might differ. For more information, contact your system administrator.Type passwordsTo type a password, use the multi-tap input method. Press the key once to type the first letter on the key, or press the key twice to type the second letter on the key. If your password contains capital letters, hold the letter key. Press the Next key to select a letter from the list. Press the Enter key to lock in the selected letter and continue typing. When you have finished typing your password, press the Enter key.Set a handheld password1. In the handheld options, click Security.2. Set the Password field to Enabled.3. Set the security options.4. Click the trackwheel. 5. Click Save. 6. Type a handheld password.7. Click the trackwheel.8. Retype the handheld password.9. Click the trackwheel.Related topics•About the handheld password•Change the handheld password•Disable the handheld passwordChange the handheld password1. In the handheld options, click Security. 2. Click the trackwheel.3. Click Change Password.4. Type your current handheld password.5. Click the trackwheel.
746. Type a new handheld password.7. Click the trackwheel.8. Retype the new handheld password.9. Click the trackwheel.Related topics•About the handheld password•Disable the handheld passwordDisable the handheld password1. In the handheld options, click Security.2. Set the Password field to Disabled.3. Click the trackwheel.4. Click Save.5. Type the handheld password.6. Click the trackwheel.Related topic•About the handheld passwordLock the handheldWith a handheld password set, on the Home screen, click Lock. To unlock your handheld, on the Lock screen, roll the trackwheel. In the Enter password dialog box, type your password.Related topic•About the handheld passwordAbout keyboard lockIf you do not set a handheld password, you can lock your keyboard to prevent accidentally placing calls or typing characters.Lock the keyboardOn the Home screen, click Keyboard Lock.To unlock the keyboard, double-click the trackwheel.Related topic•About keyboard lockAbout content protection and compressionContent protection encrypts your handheld data. When your handheld is password locked, an open lock in the handheld status section of the screen indicates that encryption is in progress. A closed lock indicates that encryption is complete. After you type your handheld password, data on your handheld is decrypted as you access it.To use content protection, you must have a handheld password enabled.Content compression reduces the size of the data stored on your handheld while maintaining the integrity of that data.Protect your handheld content1. In the handheld options, click Security.2. Set the Content Protection field to Enabled. 3. Click the trackwheel.4. Click Save.5. Type your handheld password.6. Click the trackwheel.Note:If you have not enabled your handheld password before you enable content protection, you are prompted to set a handheld password when you save the security settings.Related topic•About content protection and compression
75Reduce handheld content size1. In the handheld options, click Security.2. Set the Content Compression field to Enabled.3. Click the trackwheel.4. Click Save.5. If you have enabled a handheld password, type your password.6. Click the trackwheel.Related topic•About content protection and compressionAbout encryption keysIf your handheld is integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector, encryption keys protect data as it travels between your BlackBerry Enterprise Server or BlackBerry Desktop Redirector and the handheld. Encryption keys are generated automatically, but you can manually regenerate keys at any time.Regenerate encryption keysIf your handheld is integrated with an email account using the BlackBerry Enterprise Server version 3.6 or earlier for Microsoft® Exchange, the BlackBerry Enterprise Server version 2.2 or earlier for IBM® Lotus® Domino®, or if you use the BlackBerry Desktop Redirector to forward email to your handheld, update the encryption keys using the BlackBerry Desktop Software. For more information, refer to the BlackBerry Desktop Software Online Help.Related topic•About encryption keysAbout the password keeperUse the password keeper to create and store all of your passwords. The password keeper is locked with a single password, so you can maintain all your passwords in one place.You can use the password keeper to generate random passwords containing letters, numbers, and symbols.The first time that you open the password keeper, you must create a password keeper password. Information in the password keeper is encrypted and is only decrypted when you type this password.Note:Passwords stored in the password keeper are encrypted; however, if you copy a password, you can paste it into other applications on the handheld. While the password is copied on the clipboard, it is not encrypted.Store a password1. In the password keeper, click the trackwheel.2. Click New.3. Type the information for the password.4. Click the trackwheel.5. Click Save.Related topic•About the password keeperCreate a random password1. In the password keeper, click the trackwheel.2. Click New.3. Type a title for the password.4. Click the trackwheel.5. Click Random Password.
766. Type any additional password information.7. Click the trackwheel.8. Click Save.Use the password keeperClick a password entry. Perform one of the following actions:•View•Edit•DeleteTo change your password keeper password, click the trackwheel. Click Change password. Click Yes. Type your new password. Confirm your new password. Click Ok.Copy a passwordIn the password keeper, select a password entry. Click the trackwheel. Click Copy to Clipboard.To clear the password from the clipboard, in the password keeper, click the trackwheel. Click Clear Clipboard.To paste the password, place the cursor where you want to insert it. Click the trackwheel. Click Paste.Warning:Passwords copied to the clipboard are not encrypted.About security self testsThe security self tests program verifies that security software is implemented properly on your handheld. The tests run automatically when your handheld restarts.Verify security softwareIn the handheld options, click Security. Click the trackwheel. Click Verify Security Software.Related topic•About security self testsAbout firewall settingsIf you have third-party applications on your handheld, the firewall option prevents these applications from transmitting data without your knowledge.Related topic•Legal noticePrevent third-party applications from transmitting dataWhen a third-party application on your handheld attempts to transmit data, a dialog box appears on your screen. Accept or deny the connection request.To reset the firewall settings at any time, in the handheld options, click Firewall. Click the trackwheel. Click Reset Settings.Related topics•About firewall settings•Legal noticeClear the handheldWarning:Performing this procedure disables all services and removes all data, including passwords and encryption keys, from the handheld. Before clearing your handheld, verify that a backup copy of your data is available.1. In the handheld options, click Security.2. Click the trackwheel.3. Click Wipe Handheld.4. Click Continue.5. Type blackberry.
77Related topic•How do I restore my handheld after clearing it?Set owner informationIn the handheld options, click Owner. Type your contact information. Click the trackwheel. Click Save.Note:Owner information appears on the screen when you lock your handheld.
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79BrickBreaker•Play BrickBreaker•How do I set the speed of the paddle?•How do I set the paddle to accelerate as I roll the trackwheel?Play BrickBreakerThe object of this game is to destroy bricks using a paddle and a ball. To move the paddle, roll the trackwheel. To release the ball when in catch mode, or to shoot the laser or gun, press the Space key.During the game, the following capsules fall from the bricks that you destroy:•Long makes the paddle longer.•Slow slows down the speed of the ball.•Gun enables you to shoot three bullets at the bricks.•Laser enables you to shoot unlimited laser beams at the bricks.•Multi multiplies the number of balls.•Catch enables you to catch and hold the ball.•Skip advances you to the next level.•Flip changes the direction of the paddle.•1-up gives you an additional life.How do I set the speed of the paddle?In the BrickBreaker options, set the Paddle Movement Speed field.How do I set the paddle to accelerate as I roll the trackwheel?In the BrickBreaker options, set the Paddle Acceleration field.
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81Service books•About service books•Receive new service books•Accept a new service book•Manage service books•Restore a deleted service bookAbout service booksService books determine which services are available on your handheld. If your handheld is integrated with an email account using a BlackBerry Enterprise Server, your system administrator can send service books that determine whether features such as remote address lookup and wireless calendar synchronization are available.Receive new service booksService books arrive on your handheld in one of the following ways:•over the wireless network from your service provider•through the BlackBerry Desktop Software when you connect your handheld to your computerAccept a new service bookService books should be automatically accepted by your handheld. If a new service book is available and it is not automatically accepted, a book icon appears in the handheld status section of the screen.To accept the service book manually, in the handheld options, click Service Book. Click the new service book. Click Accept.Manage service booksIn the handheld options, click Service Book. Click a service book. Perform one of the following actions:•View•DeleteRestore a deleted service bookIn the handheld options, click Service Book. Click the trackwheel. Click Undelete.
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83Frequently asked questions•Why are some of the features described not available on my handheld?•What software version do I have on my handheld?•Phone — frequently asked questions•Email and PIN messages — frequently asked questions•SMS messages — frequently asked questions•MMS messages — frequently asked questions•Attachments — frequently asked questions•Browser — frequently asked questions•Downloading — frequently asked questions•Contacts — frequently asked questions•Calendar — frequently asked questions•Tasks — frequently asked questions•Memos — frequently asked questions•Synchronization — frequently asked questions•Typing — frequently asked questions•Alarm — frequently asked questions•Bluetooth® — frequently asked questions•Network coverage — frequently asked questions•Security — frequently asked questionsWhy are some of the features described not available on my handheld?Depending on your service provider plan or the type of email account that you are using, some features might not be available on your handheld. In addition, your handheld might not have been provisioned for certain features by your system administrator. For more information, contact your service provider or system administrator.What software version do I have on my handheld?To view handheld information such as your handheld type, software version, and copyright information, in the handheld options, click About. To return to the handheld options, press the Escape button twice.
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85Phone — frequently asked questions•Why can I not make calls?•Why am I no longer receiving calls?•How do I hide my handheld phone number from a contact when making a call?•Can I use the phone when the handheld or keyboard is locked?•How do I format conference call numbers in my messages?•Can I block calls?•Can I use call forwarding?•How do I edit the phone number to which my calls are forwarded?•Can I use call waiting?•Can I use FDN mode on my handheld?•Can I use a TTY device with my handheld?•Can I set the phone to display frequently called numbers?•How do I stop my handheld from answering or ending calls automatically?•Can I change how my phone number appears in the phone?Why can I not make calls?Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.If you still cannot make calls, verify that fixed dialing number mode is not enabled. To disable FDN mode, in the phone options, click FDN Phone List. Click the trackwheel. Click Disable FDN mode.Why am I no longer receiving calls?Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.If you still cannot receive calls, verify that call blocking or call forwarding is not enabled. How do I hide my handheld phone number from a contact when making a call?In the phone options, click General Options. Set the Restrict My Identity field to Yes.Can I use the phone when the handheld or keyboard is locked?If you receive a call when the keyboard is locked, the keyboard unlocks when you answer the call.If you receive a call when the handheld is password-locked, you can answer the call, but your handheld remains password-locked during the call. You can perform regular phone actions, such as mute and hold. When you end the call, the handheld remains password-locked.How do I format conference call numbers in my messages?You can format conference call numbers as links in your messages so that recipients can join your conference call quickly. In your message, type the main bridge number. Perform one of the following actions: •Type X and add the access code as an extension.
86•Type a comma before typing the access code. The comma represents a 2-second pause. You can insert multiple pauses.•Type an exclamation point before typing the access code. The exclamation point represents a wait.Note:If you use a pause or a wait, you must type Tel: directly before the main bridge number. Do not type a space between Tel: and the number.Can I block calls?Yes, if your service provider plan includes call barring and your SIM card is provisioned for the service. Your service provider also must provide you with a default call barring password. For more information, contact your service provider.You can block either all incoming calls or incoming calls only when you are roaming.You can also block all outgoing calls, all international outgoing calls, or all international outgoing calls when you are roaming.Can I use call forwarding?Yes, if your service provider plan includes call forwarding and your SIM card is provisioned for the service. For more information, contact your service provider.How do I edit the phone number to which my calls are forwarded?To make changes to a call forwarding phone number that you have added, delete the current phone number and add a new phone number.Can I use call waiting?Yes, if your service provider plan includes call waiting and your SIM card is provisioned for the service. For more information, contact your service provider.Can I use FDN mode on my handheld?Yes, if your SIM card is provisioned for the service. Your service provider must also provide you with a SIM card PIN2 code. For more information, contact your service provider.Can I use a TTY device with my handheld?Yes, if your service provider supports TTY devices. The TTY device must operate at 45.45 bps, and you must insert the TTY device connector into your handheld headset jack. If you use an RJ-11 connector, you must use an adapter to connect the TTY device to your handheld.TTY is only available on some BlackBerry Wireless Handhelds.Can I set the phone to display frequently called numbers?Yes. You can set the phone to display a list of frequently or recently called numbers instead of call logs. In the phone options, click General Options. Set the Phone List View field.Note:If a call log screen appears on your handheld, the Phone List View field does not change the view of the call log screen.
87How do I stop my handheld from answering or ending calls automatically?If you use a holster with your handheld, you can set how calls are handled when you insert or remove your handheld from the holster.To stop your handheld from answering calls automatically when you remove it from the holster, in the phone options, click General Options. Set the Auto Answer Calls field to No.To stop your handheld from ending calls automatically when you insert it in the holster, in the phone options, click General Options. Set the Auto End Calls field to No.Can I change how my phone number appears in the phone?Yes. Edit your SIM card phone number to change how your phone number appears in the phone. In the handheld options, click SIM Card. Click the trackwheel. Click Edit SIM Phone Number. Edit your phone number and save your changes.If you edit your SIM card phone number, the number that appears in the My Number field in the phone changes. Editing the SIM card phone number does not change the actual number used to make and receive calls.You can also hide your phone number so that it does not appear in the phone. In the phone options, click General Options. Set the Show My Number field to No.
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89Email and PIN messages — frequently asked questions•Why can’t I send email or PIN messages?•Why can’t I receive email or PIN messages?•Why is the menu option to send an email or PIN message not available?•Can I verify that an email or PIN message has reached its recipient?•Can I stop an email message from being sent?•Why are some messages already on my handheld?•How do I create and use links in messages?•Why is “More available” appearing at the end of my message?•Can I file messages?•Why can’t I see a new message in the messages list even though I received notification?•Why is there a different icon beside some items in the messages list?•How do I show more of a subject line for my email and PIN messages?•How do I identify received PIN messages as high priority?•Can I remove the prompt that appears before I delete messages?•Why were some of my messages deleted from the handheld?•How do I change how long messages remain in the messages list?•How do I make changes to the folders on my handheld?•How do I stop email messages from being sent to my handheld?Why can’t I send email or PIN messages?Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.Why can’t I receive email or PIN messages?Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.Verify that email redirection to your handheld is enabled. If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, verify that the Redirect incoming messages to your handheld check box is selected. Why is the menu option to send an email or PIN message not available?If you do not have an email address or PIN saved for your contact, the option to send an email or PIN message to that contact does not appear. In the address book, add an email address or a PIN number for your contact.
90Can I verify that an email or PIN message has reached its recipient?Yes. To receive email message confirmation, if your handheld is integrated with an email account using a BlackBerry Enterprise Server, type <confirm> before the subject of your message.For PIN messages, when the message has been delivered to a handheld, a D appears beside the check mark in the messages list.Can I stop an email message from being sent?Yes, if the handheld radio is turned off or you are in an area of insufficient wireless coverage. If a clock icon appears beside the message, delete the message to stop it from being sent.If the radio is turned on and you are in an area of sufficient wireless coverage, any pending messages are sent immediately, so you cannot stop the message from being sent.Why are some messages already on my handheld?When you first receive your handheld and every time that you update the software, several welcome messages appear. These messages provide information and tips for using the handheld.How do I create and use links in messages?Links appear in your messages as underlined text. Messages can contain links to various items such as phone numbers, web sites, and email addresses. When you receive a message containing a link, click the link. In the menu, click the actions that apply to the type of link selected.The handheld automatically recognizes most items as links. To create a link for a PIN, type pin: before typing the PIN number.Why is “More available” appearing at the end of my message?Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically, if you are in an area of sufficient wireless coverage. However, it might take several seconds before your handheld receives the next section.To send only the first section of long messages to your handheld, in the messages options, click General Options. Set the Auto More field to No. The next time that you receive a long message, More available appears at the bottom. To request more of the message, click the trackwheel. Click More. To view the rest of the message, click More All.Can I file messages?Yes. If you have enabled wireless email reconciliation for your handheld, any messages that you file on your handheld are also filed in your mailbox.If your handheld is not enabled for wireless email reconciliation, your handheld must be integrated with an email account using the BlackBerry Desktop Redirector or BlackBerry Enterprise Server to file messages. You must perform an initial email reconciliation with the BlackBerry Desktop Software so that the folders in your mailbox appear on your handheld. For more information on configuring manual email reconciliation, refer to the BlackBerry Desktop Software Online Help.
91Why can’t I see a new message in the messages list even though I received notification?If email messages are sent to your handheld from specific mailbox folders and, in the general messages options, you set the Hide Filed Messages option to Yes, a new message sent to your handheld is filed automatically, and it might not appear in the messages list. To view all of your messages, set the Hide Filed Messages field to No.Why is there a different icon beside some items in the messages list?Different icons are used in the messages list to indicate various items, such as message status, saved web pages, call logs, and email messages with attachments.When you make or receive a call, the handheld creates a call log containing information about the call. To disable call logs, in the phone options, click Call Logging. Set the Show Logs in Message List field to No.How do I show more of a subject line for my email and PIN messages?If you want to show more of the subject line for your messages, you can hide the time that the message was received and the name of the sender or recipient of the message. In the messages options, click General Options. Set the Display Time and Display Name fields to No.How do I identify received PIN messages as high priority?In the messages options, click General Options. Set the Make PIN Messages Level 1 field to Yes.Can I remove the prompt that appears before I delete messages?Yes. In the messages options, click General Options. Set the Confirm Delete option to No.Why were some of my messages deleted from the handheld?If your handheld memory is full, your handheld deletes the oldest messages from the messages list to accommodate new ones. It will not delete saved messages.If you have enabled wireless email reconciliation, messages that you delete in your mailbox are also deleted on your handheld. Messages that you delete on your handheld are also deleted in your mailbox. If you deleted multiple messages using Delete Prior, the messages are only deleted from your handheld.How do I change how long messages remain in the messages list?To change the number of days your handheld will keep messages on the messages list, in the message options, click General Options. Set the Keep Messages field.Messages sent to your handheld that are older than the number of days that you specify in the Keep Messages field are removed from your handheld. The messages can be restored, however, if you set the Keep Messages field to a longer period of time. When you increase the amount of time in this field, any messages sent to your handheld during that period of time appear in the messages list.How do I make changes to the folders on my handheld?You cannot add, edit, or delete folders from your handheld. To add, edit, or delete the folder, change it in your mailbox and reconcile your email with your handheld.
92If your handheld is enabled for wireless email reconciliation, changes that you make to the folders in your mailbox are synchronized with your handheld over the wireless network.If your handheld is not enabled for wireless email reconciliation, reconcile your email manually using the BlackBerry Desktop Software. For more information, refer to the BlackBerry Desktop Software Intellisync Online Help.How do I stop email messages from being sent to my handheld?If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, clear the Redirect incoming messages to your handheld check box.
93SMS messages — frequently asked questions•Why can’t I send SMS messages?•Can I verify that my SMS message has reached its recipients?•How do I display more items in an SMS message thread?•Can I set how SMS messages display?•Can I remove the prompt that appears before I delete messages?•Why were some of my messages deleted from the handheld?•Why aren’t all of the SMS options described appearing on my handheld?•What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options?•How do I change how long messages remain in the messages list?Why can’t I send SMS messages?Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.Verify that fixed dialing number mode is not enabled. To disable FDN mode, in the phone options, click FDN Phone List. Click the trackwheel. Click Disable FDN mode.If you still cannot send SMS messages, verify that your plan supports sending and receiving SMS messages. For more information, contact your service provider.Can I verify that my SMS message has reached its recipients?Yes. In the handheld options, click SMS. Set the Delivery Reports field to On.When your SMS message reaches its recipient, a D appears beside the check mark in the messages list.How do I display more items in an SMS message thread?In the handheld options, click SMS. In the Number of Previous Items field, set how many previous SMS messages from the thread should appear.Note:If, in the handheld options on the SMS screen, you have set the SMS View field to Conversational, all of the messages in the thread display by default.Can I set how SMS messages display?Yes. In the handheld options, click SMS.If you want SMS messages within a thread to display as separate entries in the message list, set the Message List option to Show all.If you want to change the format of SMS messages so that you can type a response in the same screen that you view the message, set the SMS View field to Conversational.
94To send a message in the conversational SMS view, type text at the bottom of the SMS screen and press the Enter key to send the message. You can also click the trackwheel to view more options in the menu.Why were some of my messages deleted from the handheld?If your handheld memory is full, your handheld deletes the oldest messages from the messages application to accommodate new ones. It will not delete saved messages.Why aren’t all of the SMS options described appearing on my handheld?Depending on your service provider plan, some SMS message options might not be available on your handheld. For more information, contact your service provider.What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options?The Validity Period field specifies how long the service center should keep your SMS messages if they cannot be delivered to your contacts immediately. The Sent As field sets how to send your SMS messages, and the Network to Send Over field sets the type of network through which your SMS messages are sent.
95MMS messages — frequently asked questions•Can I send MMS messages?•Can I set whether I receive MMS messages?•Can I filter unwanted MMS messages?•Can I configure notification for MMS messages?Can I send MMS messages?You cannot compose MMS messages on your handheld, but you can forward MMS messages that you have received. To forward an MMS message, open the message. Click the trackwheel. Click Forward.Can I set whether I receive MMS messages?Yes. In the handheld options, click MMS. In the Multimedia Reception field, set how you want to receive MMS messages on the handheld. For example, if you only want to receive MMS messages when you are within your home network, set the field to Home Only.Can I filter unwanted MMS messages?Yes. In the handheld options, click MMS. In the Message Filtering section, select Reject Anonymous Messages to filter unwanted senders, or Reject Advertisements to filter unwanted advertisements. Can I configure notification for MMS messages?Yes. Use the SMS notification profile to set MMS and SMS message notification options.You can also set delivery reports, which notify the sender when you have received or read an MMS message. To set delivery reports, in the handheld options, click MMS. In the Notifications section, select your preferred option.
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97Attachments — frequently asked questions•Can I view file attachments on my handheld?•Why are some file attachment features not available on my handheld?•How do I view password-protected file attachments?•How do I view information about attached files?•Can I set the amount of memory that my handheld uses for file attachments?•How do I change how file attachments are displayed?•How do I view cell contents in spreadsheet attachments?•Why is “More available” appearing at the end of my file attachment?•How do I search for text within a file attachment?•What does skipped content mean?•Can I see tracked changes in document attachments?Can I view file attachments on my handheld?Yes, if attachment viewing is enabled for your handheld. When you receive a message with an attachment, click the trackwheel. If Open Attachment appears in the menu, you can view attachments on your handheld.If Open Attachment does not appear in the menu, your handheld might not be enabled for attachment viewing.To view document and spreadsheet attachments, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3.6 or later for Microsoft® Exchange, the BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, or the BlackBerry Web Client.To view .zip, .htm, or .html attachments, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft® Exchange, the BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for IBM® Lotus® Domino®, or the BlackBerry Web Client.To view image attachments, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0 or the BlackBerry Web Client version 1.9.For more information, contact your system administrator or service provider.Why are some file attachment features not available on my handheld?If your BlackBerry Wireless Handheld has 8 MB of memory, some image attachment viewing features are not available.How do I view password-protected file attachments?You can only view password-protected .pdf files. If you receive a .pdf file that is password-protected, you must type the password to view the file. On the Attachment screen, select the file name. Click the trackwheel. Click Password. Type the password. Click the trackwheel.
98How do I view information about attached files?To view the file size, title, and other information about an attached file without retrieving the file, on the Attachment screen, select the file name. Click the trackwheel. Click Retrieve Info.Can I set the amount of memory that my handheld uses for file attachments?Yes. In the attachment options, set the Cache Size field.How do I change how file attachments are displayed?Open the full content for a file attachment. Click the trackwheel. Click Options.To change the font for your file attachments, set the Font Family and Font Size fields. You can only set the Font Family field on BlackBerry Wireless Handhelds with color screens.In document attachments, to use font sizes that reflect those in the original document, set the Reflect Original Font Sizes field to Yes.To show a grid when viewing spreadsheet attachments, set the Show Gridlines field to Yes.To label spreadsheet columns with letters and label spreadsheet rows with numbers, set the Display Labels field.How do I view cell contents in spreadsheet attachments?When you select a cell, the contents appear at the top of the screen. If the contents are too long to see, click the cell. Click View Cell.To view the contents of all the cells in a column, click the column label at the top of the screen. Click Fit. All the cells for that column expand to the size of the cell with the longest content. To change the column size for all of the columns in a spreadsheet, click the unmarked column label in the top left corner of the screen. Click the preferred size.To change the default column size for all spreadsheet attachments, open the attachment options. Set the Column Width field to Large.Why is “More available” appearing at the end of my file attachment?Long attachments are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically, if you are in an area of sufficient wireless coverage. However, it might take several seconds before your handheld receives the next section.To send only the first section of long attachments to your handheld, in the messages options, click General Options. Set the Auto More field to No. The next time that you receive a long attachment, More available appears at the bottom. To request more of the file attachment, click the trackwheel. Click More. To view the rest of the attachment, click More All.How do I search for text within a file attachment?In the attachment, click the trackwheel. Click Find. Type the text. Click the trackwheel. To make the Find feature case sensitive when searching, select the Case Sensitive Search check box.To view the text on your handheld, verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.
99What does skipped content mean?The skipped content bar appears in a document attachment when more content is available but has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More.Can I see tracked changes in document attachments?Some document formats enable editors to track changes in a document. With tracked changes showing, new and deleted text is displayed in the document. To view tracked changes, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel. Click Hide Changes.
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101Synchronization — frequently asked questions•Can I reconcile email messages over the wireless network?•Can I synchronize PIM items over the wireless network?•How do I handle conflicts between my handheld and mailbox?•Why are some of my email messages not reconciling over the wireless network?•Can I reconcile with my personal folders?•Can I remotely empty the deleted messages folder on my computer?Can I reconcile email messages over the wireless network?Yes. If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 3.6 or later for Microsoft® Exchange, or the BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, verify that wireless email reconciliation is enabled in the messages options.If your handheld is integrated with an email account using the BlackBerry Web Client, and your service provider supports wireless email reconciliation, verify that you have enabled wireless email reconciliation in the messages options.Can I synchronize PIM items over the wireless network?If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 2.1 or later, calendar appointments and meetings might be the only PIM items that can be synchronized over the wireless network. For more information on setting wireless calendar synchronization, refer to the BlackBerry Desktop Software Online Help.Your handheld radio must be on and you must be in an area of sufficient wireless coverage for PIM items to synchronize over the wireless network. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.How do I handle conflicts between my handheld and mailbox?A conflict might occur if you edit the same item on both your handheld and mailbox before synchronization takes place. If you enable wireless email reconciliation, you can set whether the handheld or mailbox takes precedence when a conflict occurs. In the messages options, click Email Reconciliation. Set the On Conflict field to the preferred option. You can set this option for each message service on your handheld.If you use the BlackBerry Desktop Software to enable wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the desktop software. For more information, refer to the BlackBerry Desktop Software Online Help.
102Why are some of my email messages not reconciling over the wireless network?If you are not in an area of sufficient wireless coverage, your email messages will not be reconciled over the wireless network. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.If you are in an area of sufficient wireless coverage and you want to initiate email reconciliation from the handheld, in the messages list, click the trackwheel. Click Reconcile Now.Can I reconcile with my personal folders?Yes. If you are a Microsoft® Exchange user, and you use personal folders, you can only reconcile email messages with personal folders using the BlackBerry Desktop Software. For more information, refer to the BlackBerry Desktop Software Online Help.Can I remotely empty the deleted messages folder on my computer?Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes.To use this feature, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3.6 or later for Microsoft® Exchange, and wireless email reconciliation must be enabled. Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.
103Browser — frequently asked questions•Why are there no browsers available on my handheld?•Can I use the BlackBerry Browser?•How do I change the browser home page?•How do I change the type of content that the browser accepts?•Can I override the character set encoding of web pages?•What is the Available Offline check box that appears when I’m adding a bookmark?•Why did the web page form not submit?•How do I use the browser queue?•How do I control when scripts are run on my handheld?•How do I change which browser opens when I click a link in an open email message?•On my browser home page, when I hold the Escape button, the application closes. Can I change this?•What options can I set for WAP Browser security?•What options can I set for BlackBerry Browser security?Why are there no browsers available on my handheld?Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.Depending on your service provider or your theme, the location and name for your handheld browsers might change.To open the browser and display a list of useful bookmarks made available by your service provider, press the Convenience key.Can I use the BlackBerry Browser?Yes, if your handheld is integrated with an email account using the BlackBerry Enterprise Server version 3.5 or later for Microsoft® Exchange or the BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®. For more information on the BlackBerry Browser, contact your system administrator.How do I change the browser home page?In the browser options, click Browser Configuration. In the Home Page Address field, change the web page address. Save your changes.Depending on your service provider, you might not be able to change your home page.How do I change the type of content that the browser accepts?In the browser options, click Browser Configuration. In the Content Mode field, set the type of content that the browser accepts. Save your changes.Can I override the character set encoding of web pages?Yes. On a web page, click the trackwheel. Click Set Encoding. Clear the Auto mode check box. Set the Default Charset field. Click OK. The browser uses the default character set to display all web pages.
104What is the Available Offline check box that appears when I’m adding a bookmark?The Available Offline check box enables you to view the web page when you are not connected to the wireless network or when you are outside an area of wireless coverage. When you view the web page offline, it displays the information that was current when you last viewed the bookmark online. To change this check box, you must create the bookmark again.Why did the web page form not submit?Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.How do I use the browser queue?The browser queue lists all of the forms submitted when you were not within an area of sufficient wireless coverage.To view a form in the queue, in the browser options, click Offline Queues. Click a form. Click Get Link.To delete a form in the queue, click the form. Click Delete.How do I control when scripts are run on my handheld?In the browser options, click General Properties. Select the Prompt Before Running WML Scripts check box. You are prompted before browser scripts are run.How do I change which browser opens when I click a link in an open email message? In the handheld options, click Browser. Set the Default Browser Configuration to the browser to use when you click links.On my browser home page, when I hold the Escape button, the application closes. Can I change this?Yes. In the browser options, click General Properties. Select the Prompt Before Closing Browser On Escape check box. You receive a prompt before the browser closes.What options can I set for WAP Browser security?To set WAP Browser security, in the handheld options, click WTLS. In the Encryption Strength field, set the encryption level for connecting to your WAP gateway. In the Prompt for Server Trust field, set whether to prompt for WTLS connection authentications if the handheld cannot authenticate the connection automatically.What options can I set for BlackBerry Browser security?Transport Layer Security (TLS) can apply to the connection from your BlackBerry Enterprise Server to a web server, or it can apply to the entire connection from your handheld to a web server.To set BlackBerry Browser security, in the handheld options, click TLS.To apply TLS to the connection from your BlackBerry Enterprise Server to a web server, set the TLS Default field to Proxy. Set the Allow HTTPS Redirections field and the Trusted Hosts field.
105To apply TLS to the entire connection from your handheld to a web server, set the TLS Default field to Handheld. Set the Algorithm, Server Authentication, and Client Authentication fields.In the Algorithm field, set the type of algorithm, the encryption strength, and whether only Federal Information Processing Standards (FIPS)-approved key algorithms are supported.In the Server Authentication field, set whether to prompt about server security issues. If an item is set to False, connections are prevented if a server security issue occurs.In the Client Authentication field, set whether to prompt about client security issues. If an item is set to False, connections are prevented if a client security issue occurs.
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107Contacts — frequently asked questions•How do I add multiple contacts with the same name to my contact list?•Can I change how my contacts, tasks, or memos are displayed?•What are the User 1, User 2, User 3, and User 4 fields on the New Address screen?•Can I clear all the categories that apply to a contact, task, or memo?•Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?•How do I know how many contacts, calendar entries, tasks, or memos I have saved?How do I add multiple contacts with the same name to my contact list?In the address book options, set the Allow Duplicate Names field to Yes.Can I change how my contacts, tasks, or memos are displayed?Yes. In the address book, tasks, or memo options, change the Sort By field.What are the User 1, User 2, User 3, and User 4 fields on the New Address screen?These fields are extra fields where you can add information for your contacts, such as birthdays or anniversaries. You can edit the name of the field for all your contacts and set up your BlackBerry Desktop Software to synchronize with the corresponding field in your desktop email program.To change the field name for a custom field, click the trackwheel. Click Change Field Name.Can I clear all the categories that apply to a contact, task, or memo?Yes. When editing the contact or memo, click the trackwheel. Click Categories. Click the trackwheel. Click Clear Selection.Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?Yes. In the address book, calendar, tasks, or memo options, set the Confirm Delete option to No.How do I know how many contacts, calendar entries, tasks, or memos I have saved?In the address book, calendar, tasks, or memo options, the Number of Entries field displays how many contacts, calendar entries, tasks, or memos are saved.
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109Calendar — frequently asked questions•Can I synchronize PIM items over the wireless network?•Are there any restrictions for using the calendar with Lotus Notes®?•How do I expand the number of hours that are shown in the calendar?•How do I change the day of the week that is shown first when viewing the calendar in Week view?•Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?•How do I scroll through the calendar in each view?•How do I change how long appointments remain in the handheld calendar?•How do I know how many contacts, calendar entries, tasks, or memos I have saved?Are there any restrictions for using the calendar with Lotus Notes®?Yes. If you are a Lotus Notes® user, you cannot create appointments that span multiple days. Also, you can only edit the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when editing the series for a recurring appointment or meeting. When editing a recurring meeting that you created, you can also edit the meeting participants.How do I expand the number of hours that are shown in the calendar?In the calendar options, change the Start of Day and End of Day fields.How do I change the day of the week that is shown first when viewing the calendar in Week view?In the calendar options, change the First Day Of Week field.How do I scroll through the calendar in each view?In Day view, roll the trackwheel to move through the hours in a day. Roll the trackwheel to the top of the screen to select a day in the navigation bar. Click the trackwheel to view the selected day. Hold the Alt key and roll the trackwheel to move from one day to the next.In Week view, roll the trackwheel to move vertically through the hours in a day. Hold the Alt key and roll the trackwheel to move horizontally through the days of the week.In Month view, roll the trackwheel to move horizontally through the days of the month. Hold Alt and roll the trackwheel to move vertically between weeks.In Agenda view, roll the trackwheel to move through the appointments. Hold the Alt key and roll the trackwheel to move through days.How do I change how long appointments remain in the handheld calendar?To change the number of days your handheld will keep in the calendar, in the calendar options, set the Keep Appointments field.
110Appointments in your handheld calendar that are older than the number of days that you specify in the Keep Appointments field are removed from your handheld. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time. When you increase the amount of time in this field, any appointments in your calendar during that period of time appear in your handheld calendar.
111Bluetooth® — frequently asked questions•How do I connect my handheld with another Bluetooth® device?•How do I know when my handheld Bluetooth® radio is on?•What if I can’t type a passkey on the Bluetooth device I want to pair with?•Why does my list of paired devices not appear?•Can I connect to devices without being prompted?•Can I prevent devices from discovering my handheld when it is within range?How do I connect my handheld with another Bluetooth® device?Verify that your handheld Bluetooth radio is turned on and your handheld is paired with the device you want to connect with.In the list of paired devices, select the Bluetooth device you want to connect with and click the trackwheel. Click Connect.How do I know when my handheld Bluetooth® radio is on?Bluetooth icons appear on the Home screen if your handheld Bluetooth radio is on or if you are connected with another Bluetooth wireless technology enabled device.What if I can’t type a passkey on the Bluetooth device I want to pair with?If the device you are pairing with has no screen where you can type a passkey, the passkey is often hard-coded. Try typing 0000 in the Enter passkey for <device name> field on your handheld to pair with the new device.Why does my list of paired devices not appear?Verify that your handheld Bluetooth® radio is turned on and that you have added devices to your paired devices list.Can I connect to devices without being prompted?You can only connect to devices without being prompted if the devices are paired with your handheld. In the paired devices list, click a paired device. Click Device Properties. Set the Trusted field to Yes.Can I prevent devices from discovering my handheld when it is within range?Yes. In the paired devices list, click the trackwheel. Click Options. Set the Discoverable field to No.
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113Security — frequently asked questions•What does the Verifying Security Software dialog box mean when I restart my handheld?•How do I restore my handheld after clearing it?•How do I reduce the size of data stored on my handheld?•How do I prevent passwords from accidentally being copied to the clipboard?•How do I specify the criteria for randomly generated passwords?•Why do additional security features appear in the handheld options?•How do I prevent passwords from appearing on the screen in the password keeper?What does the Verifying Security Software dialog box mean when I restart my handheld?When this dialog box appears, the handheld is verifying that all security software is implemented properly on your handheld. The tests run automatically when your handheld restarts.How do I restore my handheld after clearing it?If you are using the BlackBerry Desktop Software, restore handheld data and services using the Backup and Restore tool. For more information, refer to the BlackBerry Desktop Software Online Help.How do I reduce the size of data stored on my handheld?To reduce the size of data stored on your handheld, enable content compression.How do I prevent passwords from accidentally being copied to the clipboard?In the password keeper options, set the Allow Clipboard Copy field to False.How do I specify the criteria for randomly generated passwords?In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols.Why do additional security features appear in the handheld options?Additional security options such as Certificate Servers, Certificates, Key Stores, S/MIME, or Memory Cleaning might be available in the handheld options. You can use these options with the Secure Multipurpose Internet Mail Extensions (S/MIME) Support Package. For more information, refer to the S/MIME Support Package User Guide Supplement.How do I prevent passwords from appearing on the screen in the password keeper?In the password keeper options, set the Show Password field to False.
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115Tips•Home screen•Searching•Options and fields•Navigating screens•Typing•Editing text•Messages•Attachments•Phone•Browser•Calendar•CalculatorHome screenTo return to the Home screen from any other screen, press the End key.To lock the handheld, set a password. Hold * or click Lock.To unlock the handheld, press the Send key + press * or double click the trackwheel. Type your password.To lock the keyboard, hold * or click Lock.To unlock the keyboard, press the Send key + press * or double click the trackwheel. To switch between the Default and Vibrate notification profiles, hold #.To move an icon on the Home screen, select an icon. Hold the Alt key and click the trackwheel. Click Move Application. Place the icon. Click the trackwheel.To hide an icon on the Home screen, select an icon. Hold the Alt key and click the trackwheel. Click Hide Application.To show a hidden icon on the Home screen, hold the Alt key and click the trackwheel. Click Show All. Hold the Alt key and click a crossed-out icon. Click Hide Application.To switch to another application, hold the Alt key and press the Escape button. Continue to hold the Alt key and select an application. Release the Alt key to switch to that application.SearchingTo search for text, click the trackwheel. Click Find. Type the text.To find a contact, type the contact name or initials separated by a space.To stop a search in progress, click the Escape button.Options and fieldsTo select a check box, press the Space key. To clear the check box, press the Space key again.To change an option field, hold the Alt key. Click a value.To move to an item in a list or menu, type the first letter of the item.
116To clear a field, click the trackwheel. Click Clear Field.Navigating screensTo move the cursor, roll the trackwheel.To move the cursor in a different direction, hold the Alt key and roll the trackwheel.To exit a screen or dialog box, press the Escape button.To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel.To select multiple items or characters, hold the Shift key and roll the trackwheel.To page up or down in a list, hold the Alt key and roll the trackwheel.To move to the top of a screen, press 1.To move to the bottom of a screen, press 7.To move down a screen, press 9.To move up a screen, press 3.To move to the next item, press 2.To move to the previous item, press 8.TypingTo type words quickly using the assisted typing input method, type the entire word before you attempt to make a correction.To scroll down the list that appears when you type, press the Next key or roll the trackwheel.To choose a selected item in the list that appears when you type, press the Enter key or click the trackwheel.To insert a period, press the Space key twice. The next letter is capitalized.To capitalize a letter, hold the letter key until the capitalized letter appears.To type the alternate character on a key, press the Alt key and press the character key.To type a symbol, press the Alt key + the Symbol key. Press the Symbol key again to view more symbols. Type the letter shown below the symbol.To type an accent or special character, hold the letter key and roll the trackwheel. Click a selected character.To insert the at sign (@) and periods in an email field, press the Space key.To turn on NUM lock, press the Shift key + the Alt key.To turn off NUM lock, press the Alt key.To switch between the assisted typing and multi-tap input methods in a text field, hold *.To type numbers in a number field, press the number keys. You do not need to press the Alt key.To type a letter in a number field, hold the Alt key and use the multi-tap input method. Press a letter key once to type the first letter on the key. Press a letter key twice to type the second letter on the key.
117To switch between NUM lock and the multi-tap input method in a number or password field, hold the Shift key.To type a password, use the multi-tap input method. Press a letter key once to type the first letter on the key. Press a letter key twice to type the second letter on the key. To type a number in a password field, hold the Alt key. Press the number key.Editing textTo move the cursor horizontally through a line of text, hold the Alt key and roll the trackwheel.To select a line of text, press the Shift key and roll the trackwheel.To select text character by character, hold the Shift key and roll the trackwheel.To cut the selected text, press the Shift key + the Backspace key.To copy the selected text, press the Alt key and click the trackwheel.To paste the selected text, press the Shift key and click the trackwheel.MessagesTo open the selected message, press the Enter key.To compose a message from the messages list, press the comma (,) key.To reply to a message, press the exclamation point (!) key.To forward a message, press the period (.) key.To reply to all, press the question mark (?)key.To move down a page, press 9.To move up a page, press 3.To view received messages, in the messages list, press the Alt key + 3.To view SMS messages, in the messages list, press the Alt key + the question mark (?) key.To view phone call logs, in the messages list, press the Alt key + the period (.) key.To view voice mail messages, in the messages list, press the Alt key + 7.To move to the last cursor position in a received message, press 5.To delete selected messages, press the Delete key.AttachmentsTo change the column size, press the exclamation point (!) key.To move to a specific cell, press 5.To display the contents of a specific cell, press the Space key.To pan horizontally across an image, hold the Alt key and roll the trackwheel.To zoom into an image, press 3. To continue zooming into an image, hold the Shift key and roll the trackwheel.To zoom out of an image, press 9. To continue zooming out of an image, hold the Shift key and roll the trackwheel.To zoom to the original image size, press 5.
118To rotate an image, press the period (.) key.PhoneTo open the phone, press the Send key.To end a call, press the End key.To call a selected name or phone number, press the Send key.To call a speed dial number, hold the assigned number key.To type an extension, press the X key. Type the extension number.To call your voice mail access number, hold 1.To type a letter in a number field, hold the Alt key. Press a letter key once to type the first letter on the key, or press a letter key twice to type the second letter on a key. To turn mute on and off during a call, press the exclamation point (!) key.To switch between the speaker and earpiece during a call, press the period (.) key.To change the volume during a call, roll the trackwheel.To move to the top of the Phone screen while viewing the list of call logs, press the Space key.To insert a wait when typing a phone number, press exclamation point (!) keyTo insert a pause when typing a phone number, press the comma (,) key.To insert a + when typing a phone number, hold 0.BrowserTo open the browser and display a list of useful bookmarks made available by your service provider, press the Convenience key.To return to the last page that you viewed, press the Escape button.To insert a period in the Go To dialog box, press the Space key.To insert a forward slash in the Go To dialog box, press the Shift key + the Space key. To edit a web address in the Go To dialog box, hold the Alt key and roll the trackwheel. Select an address. Edit the text. Click the trackwheel.To move to the next page in the history, press 6.To move to the previous page in the history, press 4.To move down a page, press 9.To move up a page, press 3.To stop a web page from loading, press the Escape button.To move to a specific web page, press the period (.) key.To move between full-screen mode and normal mode, press the exclamation point (!) key.To close the browser, hold the Escape button.CalendarFor these tips to work in Day view, in the calendar options, set the Enable Quick Entry field to No.
119To create an appointment, press the period (.) key.To move to the next day, week, or month, press 6.To move to the previous day, week, or month, press 4.To move the cursor horizontally in Week view, hold the Alt key and roll the trackwheel.To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel.CalculatorTo scroll vertically, hold the Alt key and roll the trackwheel.To display the result of your calculation, press the Enter key.
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121Legal notice© 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license.All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners.The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation, the content, accuracy, copyright compliance, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply
122endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings.You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any third-party for issues arising from such third-party applications.
123IndexAacceptmeeting invitation, 44service books, 81accessibility, default volume, 10addingapplications, 37call forwarding number, 9call notes, 8contacts, 39contacts from attachments, 23contacts to FDN list, 11contacts to messages, 13contacts to SIM card phone book, 71display language, 63meeting invitees, 45members to mailing lists, 39network to network list, 67paired Bluetooth device, 55pauses and waits, 40, 86ring tones, 37, 38SIM card contacts to address book, 71See also creatingaddress bookadding SIM card contacts, 71customizable fields, 107managing remote search results, 41searching remote, 40updating contacts from attachments, 23See also contactsaddress book attachmentsabout, 23adding, 13opening, 23addressesimage, 34link, 34web page, 34alarmfrequently asked questions, 51notification, 51reminders and power off, 65setting, 51setting date and time in, 57silencing, 51snooze, 51turning off, 51volume, 51weekend notification, 51alpha-dialing, 6answering calls, 6applicationsadding, 37deleting, 37downloading, 37frequently asked questions, 38switching between, 115third-party and data transmission, 76viewing details, 37viewing list, 37appointmentschanging, 44deleting, 44number of, 107opening, 44recurring, 43scheduling, 43scheduling quickly, 43area codes, setting default, 9attachmentsadding contacts from, 23opening, 23tips, 117updating contacts from, 23See also file attachments; address book attachments; images
124AutoTextcreating entries, 29deleting entries, 30editing entries, 30example, 29inserting macros, 31specified case and smartcase, 30using, 29viewing entries, 30available features, 83Bbacklightadjusting brightness, 61configuring, 61using, 61backupabout, 27batteryabout, 65extending life, 65keeping charged, 65level, 65Bluetoothabout, 55about pairings, 55adding paired device, 55connecting, 111discoverable, 56edit paired device name, 55encryption, 55frequently asked questions, 111paired devices list, 111phone, 56radio, 55radio icon, 111removing paired device, 55setting handheld name, 56trusted device, 55, 111book icon, See service booksbookmarksadding folders, 35available offline, 104changing, 35creating, 35deleting, 35moving, 35organizing, 35renaming folders, 35BrickBreakerpaddle speed, 79playing, 79tips, 79browserabout, 33changing content type, 103changing home page, 103clearing cache, 35closing, 34controlling scripts, 104frequently asked questions, 103hiding, 34home page, 33navigating, 33receiving content from web applications, 37requirements for using, 103sending images, 34sending links, 34sending web page address, 34tips, 118using queue, 104viewing history, 34viewing images, 34See also web pagesbrowser pushabout, 37enabling, 38notification options, 37Ccache, browser, 35
125calculatorconverting measurements, 53memory, 53tips, 119calendarabout, 43changing default reminder length, 44changing first day of week, 109changing views, 43default view, 43expand hours shown, 109frequently asked questions, 109navigating, 109reminders and power off, 65restrictions for Lotus Notes users, 109scheduling appointments, 43scheduling appointments quickly, 43scheduling meetings, 44setting notification for, 59synchronizing, 25tips, 118today, 43view agenda, 43view day, 43view month, 43view week, 43viewing next or previous, 43viewing specific date, 43call barring, See call blockingcall blockingchanging password, 8disabling, 8enabling, 8requirements for using, 86call forwardingadding forward number, 9changing forward number, 86deleting forward number, 9requirements for using, 86setting, 8call logsadding notes, 8deleting notes, 8editing notes, 8forwarding notes, 8setting, 7using, 7call waitingrequirements for using, 86setting, 9calls alternating between, 6answering, 6default volume, 10dialing using letters, 6disconnect contact from conference, 7dropping from conference, 7emergency, 5ending, 5, 6fixed dialing, 10formatting conference call numbers, 85hold, 6ignoring, 6logging, 7making, 5making conference, 7making using speed dial, 5mute, 6reset timers, 11setting notification for, 59smart dialing, 9splitting conference, 7transferring, 7TTY, 10using Bluetooth during, 56See also phone
126categoriesabout, 39, 47, 49applying, 40, 48, 49clearing all, 107creating, 40, 47, 49deleting, 40, 48, 49viewing contacts by, 40viewing memos by, 49viewing tasks by, 48cell broadcast messagesabout, 18enabling, 18managing channels, 18changingappointments, 44bookmarks, 35browser content type, 103browser home page, 103calendar views, 43call block password, 8date, 57default calendar reminder, 44email messages, 13first day of week in calendar, 109handheld password, 73mailing list members, 39meeting invitees, 45meetings, 44message recipients, 14message status, 14order of networks, 69PIN messages, 13SIM card security PIN code, 72task status, 47time, 57See also editing; settingcharging battery, 65checking voice mail, 6clearingall categories, 107browser cache, 35fields, 115handheld data, 76conference calls, 7conflicts, with mailbox data, 101contactsadding, 39adding from company address book, 40adding to FDN list, 11adding to messages, 13allowing duplicate, 107applying categories, 40assigning speed dial, 7calling, 5categories, 39clearing all categories, 107creating categories, 40deleting, 39deleting categories, 40editing, 39frequently asked questions, 107managing remote search results, 41number of, 107searching in remote address book, 40SIM card, 71sorting, 107synchronizing, 25viewing, 39viewing by category, 40See also address bookcontent compressionabout, 74enabling, 75content protectionabout, 74enabling, 74converting measurements, 53copyingnetwork time, 57passwords, 76text, 29corporate extension dialing, setting, 9country codes, setting default, 9coveragefrequently asked questions, 68selecting network, 68
127creatingAutoText entries, 29bookmarks, 35categories, 40, 47, 49email messages, 13links, 90mailing lists, 39PIN messages, 15profiles, 59random passwords, 75SMS messages, 17tasks, 47See also addingcursor speed, setting, 30customizing, See settingcutting text, 29Ddate, setting, 57decline meeting invitation, 44defaultlength of calendar reminder, 44profiles, 59deleted items, emptying folder, 102deletingappointments, 44AutoText entries, 30bookmarks, 35call forwarding number, 9call notes, 8categories, 40, 48, 49contacts, 39downloaded ring tones, 59email messages, 14email reconciliation, 25fixed dialing contacts, 11images, 35mailing lists, 39meetings, 44memos, 49MMS messages, 19multiple messages, 14networks from list, 68original text from reply, 14over the wireless network, 25password keeper passwords, 76PIN messages, 14prior messages, 14profiles, 59remote address book search results, 41saved searches, 21service books, 81SIM card phone book contacts, 71SMS messages, 18speed dial, 7tasks, 47theme, 62third-party applications, 37See also removingdelivery confirmationfor email messages, 90for PIN messages, 90for SMS messages, 93dialingadd pause, 40add wait, 40using letters, 6
128disablingalarm, 51call blocking, 8handheld password, 74displaylanguage, 63options, 61phone number, 87SMS messages, 93distribution lists, See mailing listsdownloadingapplications, 37frequently asked questions, 38preview ring tones, 38ring tones, 37draft messages, saving, 13EeditingAutoText entries, 30Bluetooth paired device name, 55call notes, 8contacts, 39fixed dialing contacts, 11mailing lists, 39memos, 49password keeper passwords, 76profiles, 59saved searches, 21SIM card phone book contacts, 71speed dial, 7task status, 47tips, 117See also setting, changingemail messagesadding contacts, 13changing, 13deleting, 14delivery confirmation, 90filing, 14, 90forwarding, 14frequently asked questions, 89from a specific service, 13opening, 13redirecting from folders, 102replying, 14requirements for filing, 90resending, 13saving, 14sending, 13sending images in, 34sending links in, 34sending web page addresses in, 34setting importance, 13stop forwarding, 92stop from sending, 90viewing filed, 14viewing longer subject line, 91See also messagesemail reconciliationabout, 25deleted messages, 25handling conflicts, 101over the wireless network, 25requirements for using, 101with personal folders, 102email redirectionfrequently asked questions, 89redirecting from folders, 102emergency calls, making, 5emptying deleted items folder, 102
129enablingalarm snooze, 51browser push, 38call blocking, 8cell broadcast messages, 18content compression, 75content protection, 74fixed dialing, 10handheld password, 73encryption keysabout, 75regenerating, 75ending, calls, 5, 6escalating volume, 60extending battery life, 65FFDN, See fixed dialingfile attachmentsabout, 23changing display of, 98file information, 98frequently asked questions, 97images, 23increasing detail in images, 24memory use, 98navigating, 23opening, 23opening table of contents, 23paning images, 24password protected, 97receiving more of long attachments, 98requirements for viewing, 97retrieving embedded content, 23rotating images, 24searching within, 98showing tracked changes, 99skipped content, 99supported file formats, 23viewing spreadsheet cells, 98zooming images, 24filing email messages, 14, 90findingMMS number, 19phone number, 5PIN, 15SMS number, 17software version, 83firewall, 76fixed dialingabout, 10adding contacts, 11deleting contacts, 11editing contacts, 11enabling, 10requirements for using, 86foldersadding for bookmarks, 35changing, 91collapsing, 14, 35expanding, 14, 35redirecting email from, 102renaming for bookmarks, 35viewing filed messages, 14font, setting, 61forwardingcall notes, 8calls, 8email messages, 14MMS messages, 19PIN messages, 14SMS messages, 18
130frequently asked questionsalarm, 51applications, 38Bluetooth, 111browser, 103calendar, 109contacts, 107downloading, 38email and PIN messages, 89email redirection, 89file attachments, 97memos, 49MMS messages, 95network, 68phone, 85security, 113SMS messages, 93synchronization, 101tasks, 48typing, 30full content, opening, 23Ggenerating new encryption keys, 75groups, See mailing listsHhandheldbacking up data, 27changing folders on, 91resetting, 65restoring, 27silencing, 59turning off automatically, 65turning on automatically, 65handheld dataclearing, 76reducing size, 113restoring, 113handheld passwordabout, 73changing, 73disabling, 74setting, 73hidingapplications, 115browser, 34phone number, 87tracked changes in attachments, 99high importance, setting, 13holding calls, 6home page, viewing, 33Iignoring calls, 6imagesaddress, 34copying addresses, 34deleting, 35opening, 23, 35saving, 34sending from browser, 34showing placeholders on web pages, 34viewing in browser, 34importance, setting, 13increasing detail in images, 24inserting macros in AutoText entries, 31invitation, responding to, 44Kkey rate, setting, 30keyboard lock, 74keys, encryption, 75Llanguageadding, 63removing, 63setting, 63light, 61links address, 34copying addresses, 34creating, 90sending from browser, 34using, 90loading programs, 38
131lockinghandheld, 74keyboard, 74logging calls, 7Mmailboxconflicts, 101mailing listsadding members, 39changing members, 39creating, 39deleting, 39deleting members, 39editing, 39viewing, 39viewing members, 39makingcalls, 5conference calls, 7emergency calls, 5managing, cell broadcast messages, 18marking messages opened and unopened, 14measurements, converting, 53meetingschanging, 44changing attendees, 45deleting, 44inviting attendees, 45number of, 107opening, 44recurring, 44removing attendees, 45requirements for creating, 101responding to invitations, 44scheduling, 44memory, changing cache size, 98memosapplying categories, 49categories, 49clearing all categories, 107creating categories, 49deleting, 49deleting categories, 49editing, 49number of, 107synchronizing, 25viewing, 49viewing by category, 49writing, 49messagesdeleting, 91, 94deleting multiple, 14different icons, 91marking opened, 14marking unopened, 14preloaded on handheld, 90receiving more of long messages, 90saving draft, 13searching, 21searching by recipient, 21searching by sender, 21searching by subject, 21setting notification for, 59setting search criteria, 21tips, 117MMS messagesabout, 19finding number, 19frequently asked questions, 95managing, 19opening, 19retrieving, 19See also messagesmovingbookmarks, 35speed dial contact, 7multi-media message service, See MMS messagesmuting calls, 6
132Nnavigatingbrowser, 33calendar, 109file attachments, 23tips, 116network listabout, 67adding network, 67changing, 68changing order, 69deleting networks, 68scanning for networks when adding, 68preferred network list, See network listnetwork time, copying, 57notification profiles, See profilesnotification, for browser push, 37numbersfinding MMS, 19finding phone, 5finding PIN, 15finding SMS, 17Oopeningaddress book attachments, 23appointments, 44email messages, 13file attachments, 23images, 23, 34, 35meetings, 44MMS messages, 19PIN messages, 13SMS messages, 17tasks, 47See also viewingorganizing bookmarks, 35owner information, setting, 77Ppairings, Bluetooth, 55paning images, 24password keeperabout, 75changing password, 76copying passwords, 76deleting passwords, 76editing passwords, 76options, 113viewing passwords, 76password protected attachments, 97passwordscall blocking, 8copying, 76creating random, 75displaying in password keeper, 113keeping, 75preventing copying, 113random, 113storing, 75See also handheld passwordpasting text, 29pause, adding, 40, 86personal folders, reconciling with, 102personal identification number, See PIN
133phoneassigning speed dial, 7blocking calls, 8Bluetooth, 56call waiting, 9calling corporations, 9change display of phone number, 87changing fixed dialing entries, 11checking voice mail, 6dialing using letters, 6editing number, 87finding number, 5forwarding calls, 8frequently asked questions, 85hiding phone number, 87restricting identity, 85set default country and area codes, 9smart dialing, 9tips, 118TTY, 10using other applications, 6using speed dial, 5using when handheld is locked, 85voice mail, 10volume, 6See also callsphone book, SIM card, 71phone calls, See callsPIN code, changing for SIM card security, 72PIN messagesabout, 15adding contacts, 13changing, 13deleting, 14delivery confirmation, 90forwarding, 14frequently asked questions, 89opening, 13replying, 14resending, 13saving, 14sending, 15set as high priority, 91setting importance, 13viewing longer subject line, 91See also messagesPIN, finding, 15powerabout, 65turning off, 65turning off automatically, 65turning on automatically, 65preview ring tones, 38priority of messages, setting, 13profilesabout, 59alarm, 51creating, 59deleting, 59editing, 59enabling, 59escalating volume, 60See also ring tonesprograms, loading, 38protecting handheld content, 74Rrecalling saved searches, 21recipient, searching by, 21recurring appointments, See appointmentsrecurring meetings, See meetingsreducing data size, 75, 113refreshing web pages, 34
134registering with the wireless network, 68reminderscalendar, 44power off, 65remote address book search, 40removingdisplay language, 63meeting invitees, 45paired Bluetooth device, 55SMS message history, 18See also deletingreplyingdeleting original text, 14email messages, 14PIN messages, 14SMS messages, 18requirementsbrowser, 103call blocking, 86call forwarding, 86call waiting, 86email reconciliation, 101filing email messages, 90fixed dialing, 86TTY, 86viewing file attachments, 97wireless PIM synchronization, 101resendingemail messages, 14PIN messages, 14SMS messages, 18resettingcall timers, 11handheld, 65restoringabout, 27deleted service books, 81handheld, 113handheld data, 27ring tonesadding, 37, 38deleting, 59downloading, 37listening, 59previewing, 38showing, 59testing, 59See also profilesrotating images, 24Ssavingdraft messages, 13email messages, 14images, 34MMS messages, 19PIN messages, 14searches, 21SMS messages, 18web page requests, 35web pages, 35schedulingappointments, 43appointments quickly, 43meetings, 44screenhome screen background, 61lighting, 61options, 61saver, 61scrollinghorizontally in attachments, 23in opposite direction, 116through calendar views, 109search criteria, setting, 21searchesdeleting saved, 21editing saved, 21recalling saved, 21saving, 21viewing last, 21viewing saved, 21
135searchingabout, 21across the handheld, 21by recipient, 21by sender, 21by subject, 21remote address book, 40set search criteria, 21tips, 115within attachments, 98securityadditional features, 113Certificate Servers, 113Certificates, 113changing handheld password, 73changing SIM card PIN code, 72content compression, 74content protection, 74disabling handheld password, 74encryption keys, 75firewall settings, 76frequently asked questions, 113Key Stores, 113locking handheld, 74Memory Cleaning, 113password keeper, 75regenerating encryption keys, 75S/MIME, 113self tests, 76, 113SIM card, 72storing passwords, 75third-party applications, 76TLS, 35verify software, 76WTLS, 36selecting wireless network, 68sender, searching by, 21sendingaddress book attachments, 13email messages, 13email messages from a specific service, 13images in email messages, 34links in email messages, 34PIN messages, 15SMS messages, 17web page addresses, 34sent itemsviewing, 14service booksabout, 81accepting, 81deleting, 81receiving, 81restoring deleted, 81viewing, 81service, sending messages from specific, 13
136settingalarm, 51alarm volume, 51call waiting, 9cursor speed, 30date, 57default volume for calls, 10font, 61handheld password, 73, 74home screen background, 61importance level of messages, 13language, 63owner information, 77profiles, 59screen saver, 61search criteria, 21SIM card security, 72theme, 62time, 57time automatically, 57TLS, 104TTY, 10voice mail options, 10WTLS, 104See also editing; changingshort message service, See SMS messagesshowingapplications, 115tracked changes, 99silencingalarm, 51handheld, 59SIM cardediting phone number, 87security, 72SMS messages, 71SIM card phone bookabout, 71adding contacts, 71adding contacts to your address book, 71deleting contacts, 71editing contacts, 71types of entries, 71skipped content, 99smart dialingabout, 9corporate extension dialing, 9default area code, 9default country code, 9smartcase, definition, 30SMS messagesabout, 17delivery confirmation, 93display, 93display more items in thread, 93finding number, 17frequently asked questions, 93leaving on SIM card, 71managing, 18opening, 17options, 93, 94removing history, 18resending, 18sending, 17typing SMS numbers, 17See also messagessnoozeenabling, 51using, 51software version, 83sounds, See profilesspecified case, definition, 30speed dialassign numbers, 7assigning to contact, 7deleting, 7editing, 7moving contact, 7using, 5viewing list, 7spreadsheet attachment, 98subjectsearching by, 21viewing more of, 91subscriber information module card, See SIM card
137SureTypetips, 116typing, 29using word list, 29switching tasks, 115synchronizationfrequently asked questions, 101over the wireless network, 26synchronizingcalendar, 25contacts, 25email, See email reconciliationmemos, 25tasks, 25Ttable of contents, opening for file attachments, 23task switcher, 115tasks applying categories, 48categories, 47changing status of, 47clearing all categories, 107creating, 47creating categories, 47deleting, 47deleting categories, 48frequently asked questions, 48number of, 107opening, 47setting notification for, 59switching, 115synchronizing, 25viewing by category, 48text cutting or copying, 29pasting, 29tips for editing, 117text telephone, See TTYthemedeleting, 62setting, 62third-party applications, 76time setting, 57setting automatically, 57timers, resetting, 11tips for attachments, 117for calculator, 119for calendar, 118for changing options, 115for clearing fields, 115for editing text, 117for messages, 117for navigating screens, 116for searching, 115for typing, 116for using the browser, 118for using the phone, 118on Home screen, 115TLS about, 35setting, 104tracked changes, viewing, 99transport layer security, See TLSTTY about, 10requirements for using, 86setting, 10tunes, See ring tones; profilesturning offalarm, 51Bluetooth radio, 55handheld automatically, 65wireless radio, 67turning onBluetooth radio, 55handheld automatically, 65wireless radio, 67
138typingcopy text, 29cut text, 29frequently asked questions, 30letters in phone numbers, 6passwords, 73paste text, 29setting cursor speed, 30SMS numbers, 17text, 29tips, 116using AutoText, 29using SureType, 29using word list, 29Uunlockinghandheld, 74keyboard, 74user-defined fields, 107Vversion, software, 83viewingapplication details, 37AutoText entries, 30by category, 40, 48, 49contacts, 39filed messages, 14list of applications, 37mailing lists, 39memos, 49MMS messages, 19next and previous web pages, 33password keeper passwords, 76saved searches, 21sent items, 14service books, 81specific date in calendar, 43speed dial list, 7spreadsheets, 24table of contents of file attachments, 23terms of last search, 21See also openingvoice mailchecking, 6setting options, 10volumeadjusting for phone, 6alarm, 51escalating, 60setting default for calls, 10Wwait, adding, 40, 86web pagesaddress, 34canceling requests, 33copying addresses, 34opening, 33refreshing, 34saving, 35saving requests, 35sending addresses, 34setting notification for, 59showing placeholders, 34submitting forms, 104viewing home page, 33viewing next and previous, 33See also browserwirelessemail reconciliation, 25wireless networkcopying time from, 57frequently asked questions, 68registering with, 68selecting, 68selecting automatically, 68selecting home network, 68wireless PIM synchronizationrequirements, 101setting, 26wireless radioturning off, 67turning on, 67wireless transport layer security, See WTLS
139word listabout, 29navigating, 29worksheet, selecting in attachments, 24WTLSabout, 36setting, 104Zzooming images, 24
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