BlackBerry RAS10WW BlackBerry Wireless Handheld User Manual userguide bb7290 4 0 gprs
BlackBerry Limited BlackBerry Wireless Handheld userguide bb7290 4 0 gprs
Contents
- 1. Users Manual
- 2. Safety Info Revised
Users Manual
BlackBerry®
Wireless Handheld
User Guide
User Guide, BlackBerry 7270 Wireless Handheld
BlackBerry 7270 Wireless Handheld™ Model Number: RAS10WW
Last modified: 25 August 2004
Part number: SWD_X_HH(EN)-004.000
At the time of publication, this documentation complies with handheld software version 4.0.
© 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and
symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always
On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending
or registered in other countries.
Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries.
IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States
All other brands, product names, company names, trademarks, and service marks are the properties of their respective
owners.
The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various
patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470;
6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the
world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.
This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any
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You are solely responsible for the selection, implementation, and performance of any third-party applications that you
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compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any
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Research In Motion Limited Research In Motion UK Limited
295 Phillip Street Centrum House, 36 Station Road
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Canada United Kingdom
Published in Canada
3
Contents
Enterprise activation .....................................................5
Email messages ...............................................................7
PIN messages ................................................................13
SMS messages ..............................................................15
MMS messages .............................................................17
Search ..............................................................................19
Attachments ..................................................................21
Synchronizing data .....................................................23
Backing up and restoring handheld data ...........25
Typing .............................................................................27
Phone ..............................................................................29
Browser ...........................................................................37
Downloading ................................................................41
Contacts .........................................................................43
Calendar .........................................................................47
Tasks ................................................................................51
Memos ............................................................................53
Alarm ...............................................................................55
Calculator .......................................................................57
Date and time ..............................................................61
Profiles ............................................................................63
Screen display ...............................................................65
Language .......................................................................67
Power and battery .......................................................69
Network coverage .......................................................71
SIM card .........................................................................75
Security ...........................................................................77
BrickBreaker ..................................................................83
Service books ................................................................85
Frequently asked questions .....................................87
Tips .................................................................................121
Legal notice .................................................................127
Index ..............................................................................129
4
5
Enterprise activation
•About enterprise activation
•Activate the handheld over the wireless
network
About enterprise activation
Use the enterprise activation feature to integrate
your handheld with your corporate Microsoft®
Outlook® or IBM® Lotus® Domino® email
account if you have access to BlackBerry
Enterprise Server version 4.0. You can also use this
feature to load or restore handheld data saved as
part of an automatic wireless backup, a personal
information management synchronization, or a
wireless email reconciliation.
If you have access to BlackBerry Enterprise Server
version 4.0, and Enterprise Activation does not
appear in the handheld options, verify with your
service provider that you have been provisioned
for enterprise activation. If you have been
provisioned for the service and the option does
not appear, contact your system administrator.
If you do not have access to BlackBerry Enterprise
Server version 4.0, refer to the printed
documentation that accompanied your handheld
for more information on integrating your
handheld with an email account.
Notes:
If the handheld has not yet been activated, or you
are upgrading your software, Enterprise Activation
might appear on the Home screen. Click
Enterprise Activation to verify the status of the
activation.
If the Enterprise Activation does not appear on
the Home screen, in the handheld options, click
Enterprise Activation to verify the activation
status.
Activate the handheld over the
wireless network
In the handheld options, click Enterprise
Activation. Type your corporate email address and
the password provided to you by your system
administrator. Click the trackwheel. Click Activate.
Related topic
•Why are some messages already on my
handheld?
6
7
Email messages
•Open a message
•Send an email message
•Save draft messages
•Add contacts to a message
•Set the importance level
•Change sent messages
•Manage messages
•File messages
•View filed messages
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Save a copy of messages sent from the
handheld
•Add an email signature
•Set an out of office reply
•Create an email filter
•Set folder redirection
•Email and PIN messages — frequently asked
questions
Open a message
An unopened email message appears in the
messages list with a closed envelope icon. After
you open the message, the closed envelope
changes to an open envelope.
Send an email message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. Type an email address.
6. Click the trackwheel.
7. Clic k Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Notes:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose Email.
If your handheld is integrated with multiple email
services, you can select the service from which
your message should be sent. At the top of the
message, in the Using field, press the Space key
until the preferred service appears. All subsequent
messages are also sent from this service.
Save draft messages
To save a draft of a message, click the trackwheel.
Click Save Draft.
Add contacts to a message
To send a message to multiple contacts, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.
To attach a contact to a message, click the
trackwheel. Click Attach Address.
Set the importance level
When composing a message, click the trackwheel.
Click Options. Set the Importance field to High or
Low. Save your changes.
8
Change sent messages
To change the text in a sent message and resend
it, open the message. Click the trackwheel. Click
Edit. Change the text. Click the trackwheel. Click
Send.
To change the recipient of a sent message and
resend it, open the message. Click the trackwheel.
Click Edit. Select a contact. Click the trackwheel.
Click Change Address. Click a new contact. Send
your message.
To resend your message to the same contact, open
the message. Click the trackwheel. Click Resend.
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
•Save
•Reply
•Forward
•Reply To All
•Delete
To delete the original message from a reply, click
the trackwheel. Click Delete Original Text.
File messages
To file a message, click the message. Click File.
Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topics
•Can I file messages?
•View filed messages
View filed messages
To display all filed messages in the messages list,
in the messages options, click General Options.
Set the Hide Filed Messages field to No.
To view messages within a specific folder, in the
messages list, click the trackwheel. Click View
Folder. Click a folder. Click Select Folder.
Note:
To view sent messages, in the messages list, click
the trackwheel. Click View Folder. Click Sent Items.
Click Select Folder.
Delete multiple messages at one
time
To delete multiple messages, hold the Shift key
and select a series of messages. Press the Delete
key.
To delete sent and received messages prior to and
including a date, click a date. Click Delete Prior.
Note:
When you reconcile your handheld with your
mailbox, any messages that you deleted from your
handheld using the Delete Prior option are not
deleted from your mailbox.
Related topic
•Reconcile deleted messages
Mark a message as opened or
unopened
To change the status of a message, click a
message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages
to read, click a date field. Click Mark Prior Opened.
9
Save a copy of messages sent from
the handheld
Set this option to save messages sent from your
handheld in the Sent Items folder of your mailbox.
1. In the messages options, click Email Settings.
2. Set the Save Copy In Sent Folder field to Yes.
3. Click the trackwheel.
4. Click Save.
Note:
Set the save copy option for each message service
on your handheld.
Related topic
•View filed messages
About email signatures
The signature is added to your email messages
after you send them. It does not appear on your
handheld when you compose the email message.
To add a signature to messages sent from your
handheld, your handheld must be integrated with
an email account using the BlackBerry Enterprise
Server version 4.0. Alternatively, you can add a
signature in the BlackBerry Desktop Software.
Note:
Set an email signature for each message service
on your handheld.
Add an email signature
1. In the messages options, click Email Settings.
2. Set the Use Auto Signature field to Yes.
3. Type a signature.
4. Click the trackwheel.
5. Click Save.
Related topic
•About email signatures
About out of office reply
The out of office reply is automatically sent to
your contacts the first time that the contact sends
you an email message.
To set an out of office reply from your handheld,
your handheld must be integrated with an email
account using the BlackBerry Enterprise Server
version 4.0. Alternatively, you can set an out of
office reply in your mailbox.
Note:
Set an out of office reply for each message service
on your handheld.
Set an out of office reply
1. In the messages options, click Email Settings.
2. Set the Use Out Of Office Reply field to Yes.
3. Type a reply.
4. If you use a Lotus Notes® mailbox, in the
Until field, set the date on which the out of
office reply should be disabled.
5. Click the trackwheel.
6. Click Save.
Related topic
•About out of office reply
About email filters
You create filters to specify which email messages
are forwarded to your handheld and which
messages remain in your mailbox. To forward
messages to your handheld, select Forward with
Level 1 Notification (sends messages with higher
priority) or Forward header only (sends messages
with only the To, Sent, From, and Subject fields).
10
If the message does not meet any filter criteria
and should not be forwarded, set the If no filters
apply, send email to handheld field to No.
Filters are applied to messages based on the order
in which they appear. If you create multiple filters
that could apply to the same message, you must
decide which one to apply first by placing that
filter higher in the list.
To create email filters on your handheld, your
handheld must be integrated with an email
account using the BlackBerry Enterprise Server
version 4.0. Alternatively, you can use the
BlackBerry Desktop Software to create email
filters.
Note:
Set email filters for each message service on your
handheld.
Create an email filter
1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields,
click the trackwheel. Click Select Name. Click a
name. Click Continue.
To make the filter detect messages from multiple
contacts, use semi colons to separate your
contacts in the From or Sent to fields.
Related topics
•About email filters
•Use email filters
•Create a filter quickly
Use email filters
Click a filter. Perform one of the following actions:
•Enable filter
•Disable filter
•View
•Edit
•Delete
•Move up
•Move down
Create a filter quickly
In the messages list, click a message on which to
base your filter. Perform one of the following
actions:
•Create a filter based on the sender: Click
Filter Sender.
•Create a filter based on the subject: Click
Filter Subject.
Add a title and save the filter.
About folder redirection
If rules within your mailbox direct new messages
into different folders, you must specify which
desktop email folders should forward messages to
your handheld.
To set folder redirection, your handheld must be
integrated with an email account using the
BlackBerry Enterprise Server version 4.0.
Alternatively, you can use the BlackBerry Desktop
Software to specify folder redirection settings.
Note:
Set folder redirection for each message service on
your handheld.
11
Set folder redirection
1. In the messages options, click Email Settings.
2. Click the trackwheel.
3. Click Folder Redirection.
4. Select the check boxes.
5. Click the trackwheel.
6. Click Save.
Notes:
Verify that you selected the Inbox. If you do not
select the Inbox, email messages are not
forwarded from this folder.
To specify all of your folders for redirection,
including your Sent Items folder, select the Select
All check box. All email messages sent from your
mailbox also appear on your handheld.
Related topics
•About folder redirection
•View filed messages
•How do I make changes to the folders on my
handheld?
12
13
PIN messages
•About PIN messages
•Find your PIN
•Open a message
•Send a PIN message
•Save draft messages
•Add contacts to a message
•Change sent messages
•Manage messages
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Email and PIN messages — frequently asked
questions
About PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry handheld on the
network. If you know the PIN of another
BlackBerry handheld user, you can send a PIN
message to that person. PIN messages are not
routed through an existing email account.
When your PIN message is delivered to the
recipient, a D appears with a check mark in the
messages list.
Find your PIN
In the handheld options, click Status.
Note:
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, your PIN is displayed on the
Enterprise Activation screen.
Send a PIN message
1. In the messages list, click the trackwheel.
2. Click Compose PIN.
3. Click [Use Once].
4. Click PIN.
5. Type a PIN number.
6. Click the trackwheel.
7. Clic k Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Note:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose PIN.
14
15
SMS messages
•About SMS messages
•Find your SMS number
•Type an SMS number
•Open an SMS message
•Send an SMS message
•Save draft messages
•Manage messages
•Resend an SMS message
•Enable cell broadcast messages
•Manage cell broadcast channels
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Leave SMS messages on the SIM card
•SMS messages — frequently asked questions
About SMS messages
With an SMS-compatible phone number, you can
send and receive short message service (SMS)
messages. An SMS-compatible number is a phone
number (work, home, mobile, or pager) that your
service provider enables for SMS.
You can send SMS messages to contacts who have
SMS-compatible phone numbers.
Find your SMS number
In the phone, the My Number field displays your
phone number. If your handheld is enabled for
SMS, this number is also your SMS number.
Type an SMS number
When you type an SMS-compatible number,
include the country code and the area code.
Note:
In the phone, set your smart-dialing options to
avoid typing the country code and area code.
Related topic
•About smart dialing
Open an SMS message
An unopened SMS message appears in the
messages list with a closed italic envelope icon.
After you open the message, the closed italic
envelope changes to an open italic envelope.
Send an SMS message
1. In the messages list, click the trackwheel.
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
5. Type the SMS-compatible phone number.
6. Click the trackwheel.
7. Clic k Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Note:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose SMS.
16
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
•Save
•Reply
•Forward
•Delete
To remove the history from an SMS message,
when replying, click the trackwheel. Click Remove
History.
Resend an SMS message
To resend your SMS message to the same contact,
open the message. Click the trackwheel. Click
Resend.
About cell broadcast messages
If your service provider supports cell broadcasting,
and provides you with access to a cell
broadcasting channel, you can receive information
messages from the wireless network. These SMS
messages can communicate information about
weather, sports, traffic, or other news directly to
your handheld. For more information on cell
broadcasting, contact your service provider.
Enable cell broadcast messages
To enable cell broadcasting, in the handheld
options, click SMS. Set the Cell Broadcasting
Service field to On.
Related topic
•About cell broadcast messages
Manage cell broadcast channels
The cell broadcast channels that you subscribe to
determine the kind of information messages that
you receive. In the handheld options, click SMS.
Select a channel from the list. Click the
trackwheel. Perform one of the following actions:
•To receive messages from a new channel,
click Add Channel.
•To specify a preferred name for the selected
channel, click Set Nickname.
•To stop receiving messages from the selected
channel, click Disable.
•To remove the selected channel, click Delete
Channel.
Note:
To specify the languages in which you would like
to receive cell broadcast messages, scroll down the
list and select a cell broadcast language. Click the
trackwheel. Click Enable or Disable.
Related topic
•About cell broadcast messages
17
MMS messages
•About MMS messages
•Find your MMS number
•Open an MMS message
•Manage MMS messages
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•MMS messages — frequently asked questions
About MMS messages
With an MMS-compatible number, you can receive
multi-media message service (MMS) messages. An
MMS-compatible number is a phone number
(work, home, mobile, or pager) that your service
provider enables for MMS.
If your service provider supports MMS, you can
receive MMS messages that contain content in
.jpg, .gif, .wbmp, .png, .txt, .midi, or .smil format.
Find your MMS number
In the phone, the My Number field displays your
phone number. If your service provider supports
MMS, this number is also the number at which
you receive MMS messages.
Open an MMS message
An unopened MMS message appears in the
messages list with a closed italic envelope icon.
After you open the message, the closed italic
envelope changes to an open italic envelope.
Manage MMS messages
Open an MMS message. Click the trackwheel.
Perform one of the following actions:
•Save
•Forward
•Delete
To view the MMS content if it does not appear
automatically, click Retrieve.
Additional options might also be available if the
message contains .smil content.
18
19
Search
•About search
•Search the messages list
•Search the handheld
About search
You can search the messages list using criteria
that you set and save those searches for future
use. You can also search for contacts or search for
all messages containing the same subject.
You can also search the handheld to find content
across all programs. With the global search, files
which appear in the search results can be used
just as they would in the original program. For
example, you can manage email messages in your
search results the same way that you would in the
messages list.
Search the messages list
1. In the messages list, click the trackwheel.
2. Click Search.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Save.
6. Add a name and a shortcut key for your
search.
7. Click the trackwheel.
8. Click Save.
Note:
You can search without saving the details for the
search. After you set the criteria, click the
trackwheel. Click Search.
Related topics
•Use saved searches
•Search for a specific contact
•Search for a subject
Use saved searches
To view your saved searches, in the messages list,
click the trackwheel. Click Search. Click the
trackwheel. Click Recall.
Click a search. Perform one of the following
actions:
•View
•Edit
•Delete
To view the terms of your last search quickly, in
the list of searches, click the trackwheel. Click Last.
Search for a specific contact
To search for all messages from a specific sender,
click the message. Click Search Sender.
To search for all messages to a specific recipient,
click the message. Click Search Recipient.
Search for a subject
To search for all messages with the same subject,
click a message. Click Search Subject.
Search the handheld
1. In the search program, type text in the Text
field to search the records on your handheld.
2. In the Name field, type text to search using
the names of contacts in your address book,
calendar, or messages list.
3. Select the check boxes for the programs to
search.
4. Click Search.
20
Notes:
If you type more than one word in the Text or
Name field, all the words must appear in the same
field for the search to be successful.
File attachments are not searched when you
search across the handheld programs.
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topic
•How do I search for text within a file
attachment?
21
Attachments
•About attachments
•Use address book attachments
•Open a file attachment
•Open an image attachment
•Navigate attachments
•Attachments — frequently asked questions
About attachments
Address book attachments enable recipients of
your messages to view and add contacts to their
handheld address books. When you open a
message that contains an address book
attachment, a book icon appears at the bottom of
the message with the name of the attached
contact.
You can view certain types of file attachments on
your handheld, including .zip, .htm, .html, .doc,
.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can
also view .bmp, .gif, .jpg, .png, .tif image
attachments.
A message with a file attachment appears in the
messages list with a paperclip icon.
Related topic
•Can I view file attachments on my handheld?
Use address book attachments
To view an address book attachment, in an open
message, click the trackwheel. Click View
Attachment.
To add the contact information to your address
book, when viewing an address book attachment,
click the trackwheel. Click Add to Address Book.
To update contact information, when viewing an
address book attachment, click the trackwheel.
Click Update Address.
Open a file attachment
1. Place your cursor in the name of the file
attachment.
2. Click the trackwheel.
3. Click Open Attachment.
4. Select Table of Contents to open an
automatically generated table of contents for
the file attachment, or select Full Content to
open the complete file attachment.
5. Click the trackwheel.
6. Click Retrieve.
Open an image attachment
1. Place your cursor in the name of the image
attachment.
2. Click the trackwheel.
3. Click View Attachment.
Navigate attachments
To open content that is embedded within a
document or spreadsheet, click a content link.
Click Retrieve. Examples of embedded content
include tables, images, footnotes, text boxes, or
comments. Press the Escape button to return to
the main attachment content.
To scroll horizontally in a spreadsheet, hold the Alt
key and roll the trackwheel.
To move to a specific cell within a spreadsheet,
click the trackwheel. Click Go to Cell. Type the cell
co-ordinates and click the trackwheel.
22
To display the contents of a specific cell in a
spreadsheet, click the trackwheel. Click View Cell.
To switch to a different worksheet in a
spreadsheet, click the trackwheel. Click Select
Worksheet. Click a worksheet.
To view the previous worksheet in a spreadsheet,
click the trackwheel. Click Prev Sheet.
To view the next worksheet in a spreadsheet, click
the trackwheel. Click Next Sheet.
To pan horizontally across an image, hold the Alt
key and roll the trackwheel.
To zoom into or out of an image, click the
trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the
trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise
direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in,
click the trackwheel. Click Enlarge Area.
23
Synchronizing data
•About email reconciliation
•Set wireless email reconciliation
•Reconcile deleted messages
•About PIM synchronization
•Set wireless PIM synchronization
•Synchronization — frequently asked
questions
About email reconciliation
Email reconciliation means that any message you
file or delete on your handheld will also be filed or
deleted in your mailbox. Likewise, any changes
that you make to messages in your mailbox are
reflected on your handheld.
If your handheld integration option supports
wireless email reconciliation, changes are
automatically reconciled over the wireless
network.
You can also configure wireless email
reconciliation options using the handheld.
If your handheld integration option does not
support wireless email reconciliation, changes are
reconciled using the BlackBerry Desktop Software.
For more information on manual email
reconciliation, refer to the
BlackBerry Desktop
Software Online Help
.
Related topic
•Can I reconcile email messages over the
wireless network?
Set wireless email reconciliation
In the messages options, click Email
Reconciliation. Set the Wireless Reconcile field to
On.
Note:
Set the Wireless Reconcile option for each
message service on your handheld.
Related topic
•Can I reconcile email messages over the
wireless network?
Reconcile deleted messages
To set how deleted messages are reconciled
between your handheld and mailbox, in the
messages options, click Email Reconciliation. Set
the Delete On field.
Note:
Set the Email Reconciliation option for each
message service on your handheld.
Related topic
•Delete multiple messages at one time
About PIM synchronization
You can synchronize personal information
management (PIM) items such as tasks, memos,
contacts, and calendar entries so that the entries
on your handheld and in your desktop email
program are identical.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0 and wireless PIM synchronization is
enabled, PIM items are synchronized over the
wireless network automatically. You can turn
wireless PIM synchronization on and off using the
handheld.
24
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server™
version 2.1 or later and wireless calendar
synchronization is enabled, you can synchronize
your calendar entries over the wireless network.
You can synchronize all other PIM items using the
BlackBerry Desktop Software. For more
information on synchronizing PIM items manually
or configuring wireless calendar synchronization
using the desktop software, refer to the
BlackBerry
Desktop Software Online Help
.
Related topic
•Can I synchronize PIM items over the wireless
network?
Set wireless PIM synchronization
If you have been using your handheld with
wireless PIM synchronization disabled or are
enabling wireless PIM synchronization for the first
time, synchronize your handheld using the
desktop software before you enable wireless PIM
synchronization.
In the tasks, memo, address book, or calendar
options, set the Wireless Synchronization field to
Yes.
You can set wireless calendar synchronization
using the BlackBerry Desktop Software. For more
information, refer to the
BlackBerry Desktop
Software Online Help
.
Note:
If you enable wireless PIM synchronization on the
handheld, you cannot synchronize PIM items
using the desktop software.
Related topic
•Can I synchronize PIM items over the wireless
network?
25
Backing up and restoring handheld data
•About backing up handheld data
•About restoring handheld data
About backing up handheld data
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, settings on your handheld that would
not be saved in your desktop email program are
backed up over the wireless network
automatically. These settings include fonts,
bookmarks, and other handheld settings. Any
information saved as part of personal information
management synchronization or wireless email
reconciliation is not backed up.
If you are using the BlackBerry Desktop Software
with your handheld, you can back up your
handheld data using the Backup and Restore tool.
For more information on manual handheld data
backup, refer to the
BlackBerry Desktop Software
Online Help
.
About restoring handheld data
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0 and your handheld data is lost or
erased, it can be restored to your handheld using
enterprise activation. In the handheld options,
click Enterprise Activation. Type your corporate
email address and the password supplied by your
system administrator. Click the trackwheel. Click
Activate.
If you are using the BlackBerry Desktop Software
with your handheld and you have a backup of
your handheld data on your computer, you can
restore the data using the Backup and Restore
tool. For more information on restoring handheld
data manually, refer to the
BlackBerry Desktop
Software Online Help
.
26
27
Typing
•Use AutoText
•Create an AutoText entry
•Change AutoText entries
•Cut or copy text
•Paste text
•Typing tips
•Enable tones when pressing keys
•Set the cursor speed
•Typing — frequently asked questions
Use AutoText
AutoText automatically replaces text that you
type. Use AutoText to correct spelling and to
replace abbreviations with complete words.
Your handheld has built-in AutoText entries that
correct common mistakes. For example, AutoText
changes hte to the.
You create AutoText entries for your common
typing mistakes or for abbreviations. For example,
you might create an AutoText entry that replaces
ttyl with talk to you later.
To use AutoText, type an AutoText entry. Press the
Space key.
Create an AutoText entry
1. In the handheld options, click AutoText.
2. Click the trackwheel.
3. Click New.
4. In the Replace field, type the text to replace.
5. In the With field, type the text to appear.
6. In the Using field, set whether the entry is
capitalized exactly as typed (Specified Case)
or whether the entry is capitalized according
to its context (SmartCase).
7. Set the language.
8. Click the trackwheel.
9. Click Save.
Related topic
•What is the Insert Macro menu item?
Change AutoText entries
To view your AutoText entries, in the handheld
options, click AutoText.
Click an AutoText entry. Perform one of the
following actions:
•Edit
•Delete
Cut or copy text
Click the trackwheel. Click Select. Select content.
Click the trackwheel. Click Cut or Copy.
Paste text
Place the cursor where you want to insert the cut
or copied text. Click the trackwheel. Click Paste.
Typing tips
To type the alternate character on a key, press the
Alt key + the key.
To insert a symbol, press the Symbol key.
To insert an accent, hold a letter and roll the
trackwheel.
To turn on CAP lock, press the Alt key + the Right
Shift key.
28
To turn on NUM lock, hold the Right Shift key +
press the Alt key.
To turn off CAP lock or NUM lock, press the Right
Shift key.
Enable tones when pressing keys
In the handheld options, click Screen/Keyboard.
Set the Key Tone field to On. Save your changes.
Set the cursor speed
In the handheld options, click Screen/Keyboard.
Set the Key Rate field to Slow or Fast. Save your
changes.
Typing — frequently asked questions
•What is the Insert Macro menu item?
•Why can’t I use shortcuts on the Home
screen?
What is the Insert Macro menu item?
Use the Insert Macro menu item to insert common
variables, such as the current date or current time,
into your AutoText entries.
Why can’t I use shortcuts on the
Home screen?
The Dial From Home Screen option overrides
using shortcuts on the Home screen, in favor of
making calls. In the general phone options, set the
Dial From Home Screen field to No.
29
Phone
•Find your phone number
•Make a call
•Make an emergency call
•Use speed dial
•Check your voice mail
•Answer a call
•Mute a call or place a call on hold
•Adjust the phone volume
•Phone features
•Dial using letters
•Make a conference call
•Assign a speed dial letter
•Change speed dial assignments
•Log calls
•Use call logs
•Block calls
•Forward calls
•Set call waiting
•Set default country and area codes
•Set corporate extension dialing
•Set voice mail options
•Set the TTY option
•Set the default call volume
•Use fixed dialing
•Reset call timers
•Phone — frequently asked questions
Find your phone number
In the phone, the My Number field displays your
phone number.
Make a call
1. In the phone, type a phone number or select
a contact.
2. Press the Enter key.
3. To end the call, hold the Escape button.
Notes:
If the contact that you want to call is not listed,
click the trackwheel. Click Call By Name to select a
contact from your address book.
You can also make a call on the Home screen.
Type the number and press the Enter key.
Related topics
•Add a pause or wait
•Can I use the phone when the handheld or
keyboard is locked?
Make an emergency call
You can make an emergency call even if the SIM
card is not inserted or the radio is off.
Perform one of the following actions:
•Unlocked keyboard or handheld: In the
phone, type the emergency number. Press
the Enter key.
•Locked keyboard or handheld: Click the
trackwheel. Click Emergency Call. Click Yes.
Use speed dial
In the phone, press and hold the key that is
assigned to the contact or phone number.
30
Note:
You can also use speed dial to make a phone call
on the Home screen or in the messages list.
Check your voice mail
In the phone, click the trackwheel. Click Call
Voicemail.
Answer a call
To answer a call, click Answer. If you do not want
to answer the call, click Ignore.
If you are already connected to a call and receive
another call, perform one of the following actions:
•Click Answer - Drop Current to end your
current call and answer the incoming call.
•Click Answer - Hold Current to place the
current call on hold and answer the incoming
call.
•Click Answer - Drop All to end all current
calls and answer the incoming call during a
conference call.
To end the call, hold the Escape button.
Related topic
•Can I use the phone when the handheld or
keyboard is locked?
Mute a call or place a call on hold
To mute a call, press the Phone button. Press the
Phone button again to turn mute off.
To place a call on hold, click the trackwheel. Click
Hold. To resume the call, click the trackwheel.
Click Resume.
Adjust the phone volume
During a call, roll the trackwheel up to increase
the volume or roll the trackwheel down to
decrease the volume.
Phone features
During a call, your handheld has all the functions
that are available to a regular phone, such as hold
and mute.
To alternate between two connected calls, click
the trackwheel. Click Swap.
To use other applications during a call, click the
trackwheel. Click Home Screen.
Dial using letters
To type a letter during a call, press the Alt key.
Type the letter.
To type multiple letters during a call, press the
Right Shift key + the Alt key. Type letters. To type
numbers again, press the Right Shift key.
Note:
When you type a letter in a phone number, your
handheld dials the number that is associated with
the letter on a conventional phone keypad.
Make a conference call
1. During a call, click the trackwheel.
2. Click New Call.
3. Type a phone number or click a contact.
4. Click the trackwheel.
5. Click Call.
6. During the second call, click the trackwheel.
7. Clic k Join.
31
Note:
When adding more than two numbers to a
conference call, place the conference call on hold
before calling the next phone number or contact.
Related topic
•Manage contacts during a conference call
Manage contacts during a
conference call
To speak privately with one contact, click the
trackwheel. Click Split Call.
To disconnect one contact from the conference
call, click the trackwheel. Click Drop Call. Select a
contact. Click the trackwheel.
To disconnect from a conference call while leaving
the other parties connected, click the trackwheel.
Click Transfer.
Assign a speed dial letter
In the phone, select a contact or phone number.
Press and hold any unassigned letter key. Click
OK.
Related topic
•Assign speed dial to a contact in your
address book
Assign speed dial to a contact in
your address book
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Select an unassigned letter.
4. Click the trackwheel.
5. Click New Speed Dial.
6. Select a contact.
7. Click the trackwheel.
8. Click Add Speed Dial To <contact name>.
Change speed dial assignments
In the phone, click the trackwheel. Click View
Speed Dial List. Select a contact or phone number.
Click the trackwheel. Perform one of the following
actions:
•Change the contact assigned to a speed dial
letter: Click the contact. Click Edit. Click a
new contact. Click Speed Dial <contact
name>.
•Assign the contact to a different speed dial
letter: Click the contact. Click Move. Click a
different speed dial letter.
•Remove a contact from the speed dial list:
Click the contact. Click Delete.
Log calls
Call logs appear when you open the phone.
Missed call logs also appear in the messages list.
To set whether call logs appear in the messages
list, in the phone options, click Call Logging.
Select the call log type that you want to appear in
the messages list. Press the Space key.
If you do not want any call logs to appear in the
messages list, select None. Press the Space key.
Related topic
•Can I set the Phone to display frequently
called numbers?
Use call logs
In the phone, or in the messages list, open a call
log. Click the trackwheel. Perform one of the
following actions:
•Add Notes
•Edit Notes
•Forward
32
To delete notes, in the open phone call log, click
the trackwheel. Click Edit Notes. Click the
trackwheel. Click Clear Field.
Block calls
1. In the phone options, click Call Barring.
2. Click the trackwheel.
3. Click Enable.
4. Click the trackwheel.
5. Click Save.
Related topics
•Change the call block password
•Can I block calls?
Change the call block password
1. In the phone options, click Call Barring.
2. Click the trackwheel.
3. Click Change Password.
4. Type your current password.
5. Click the trackwheel.
6. Type your new password.
7. Click the trackwheel.
8. Type your new password again.
9. Click the trackwheel.
Related topic
•Can I block calls?
Forward calls
1. In the phone options, click Call Forwarding.
2. Select the type of calls that you want to
forward.
3. Press the Space key.
4. Select Do Not Forward or the current
forwarding phone number.
5. Click the trackwheel.
6. Click Change Number.
7. Select a forwarding phone number from the
list.
8. Click the trackwheel.
9. Click Save.
Note:
Before enabling call forwarding, verify that you
have call forwarding phone numbers added.
Depending on your SIM card, the phone numbers
for the call forwarding profiles might already be
specified. You might not be able to change them
or add new ones. For more information, contact
your service provider.
Related topics
•Can I use call forwarding?
•Add a call forwarding phone number
•Delete call forwarding phone numbers
•How do I edit the phone number to which
my calls are forwarded?
Add a call forwarding phone number
1. In a call forwarding profile, click Do Not
Forward.
2. Click Edit Numbers.
3. Click the trackwheel.
4. Click New Number.
5. Type the phone number and click the
trackwheel.
6. Click the trackwheel.
7. Clic k Close.
33
Related topic
•How do I edit the phone number to which
my calls are forwarded?
Delete call forwarding phone
numbers
1. In a call forwarding profile, click the phone
number to which your calls are currently
being forwarded.
2. Click Edit Numbers.
3. Click the phone number that you want to
delete from the list.
4. Click Delete.
Related topic
•How do I edit the phone number to which
my calls are forwarded?
Set call waiting
1. In the phone options, click Call Waiting.
2. Set the Call Waiting Enabled field to Yes.
3. Click the trackwheel.
4. Click Save.
Related topic
•Can I use call waiting?
About smart dialing
You can specify default country and area codes so
that any numbers specified as links, or any
numbers in your address book that do not contain
these codes, are dialed correctly.
If you call a corporation frequently, you can also
set your smart-dialing options so that you do not
have to type the main number for the corporation.
To call a contact in the corporation, you only need
to press the Alt key + the 8 key and type the
extension number.
Set default country and area codes
1. In the phone options, click Smart Dialing.
2. Set the Country Code and Area Code fields.
3. In the National Number Length field, set the
default length for phone numbers in your
country.
4. Click the trackwheel.
5. Click Save.
Note:
When calculating the default length for phone
numbers, include your area code and local
number, but do not include your country code or
the National Direct Dialing prefix.
Related topic
•About smart dialing
Set corporate extension dialing
1. In the phone options, click Smart Dialing.
2. In the Number field, type the main phone
number for the corporation.
3. Set how long the handheld waits before
dialing extensions.
4. Set the default length for extensions.
5. Click the trackwheel.
6. Click Save.
Related topic
•About smart dialing
Set voice mail options
1. In the phone options, click Voicemail.
2. Type a voice mail access number and any
additional numbers, such as a password or
extension.
3. Click the trackwheel.
34
4. Click Save.
Notes:
If your SIM card is provisioned for voice mail, the
voice mail access number might already be
completed. For more information on voice mail for
your SIM card, contact your service provider
If your SIM card is not provisioned for voice mail,
you can type the access number for a different
voice mail system.
About TTY
You can use text telephone (TTY) to make calls to,
and receive calls from, other TTY devices. If you
connect your handheld to a TTY device, calls that
you receive on your handheld are converted to
text.
Note:
The TTY option is only available with certain
BlackBerry Wireless Handhelds.
Set the TTY option
1. In the phone options, click TTY.
2. Set the TTY Mode field.
3. Click the trackwheel.
4. Click Save.
Related topics
•About TTY
•Can I use a TTY device with my handheld?
About default call volume
You can specify a default volume level for any call,
regardless of whether you adjusted the volume
during a previous call.
Set the default call volume
1. In the phone options, click General Options.
2. Set the Default Call Volume field.
3. Click the trackwheel.
4. Click Save.
Related topic
•About default call volume
About fixed dialing
If you enable fixed dialing number (FDN) mode,
your handheld only makes calls to contacts on
your FDN list.
Notes:
Your handheld can dial emergency numbers in
FDN mode, even if the numbers are not in the
FDN list.
If your service provider plan includes SMS, you can
also send SMS messages to contacts on your FDN
list.
Use fixed dialing
1. In the phone options, click FDN Phone List.
2. Click the trackwheel.
3. Click Enable FDN mode.
4. Type the PIN2 code provided by your service
provider.
5. Click the trackwheel.
Related topics
•About fixed dialing
•Add a contact to the FDN list
•Change fixed dialing entries
•Can I use FDN mode on my handheld?
Add a contact to the FDN list
1. In the phone options, click FDN Phone List.
2. Click the trackwheel.
35
3. Click New.
4. Type the PIN2 code provided by your service
provider.
5. Click the trackwheel.
6. Type a name and a phone number.
7. Click the trackwheel.
8. Click Save.
Related topic
•Can I use FDN mode on my handheld?
Change fixed dialing entries
On the FDN list, click a contact. Perform one of the
following actions:
•Edit
•Delete
Reset call timers
1. In the phone, click the trackwheel.
2. Click Status.
3. Click Last Call or Total Calls.
4. Click Clear Timer.
5. Click the trackwheel.
6. Click Save.
36
37
Browser
•About the browser
•Go to a web page
•Use the browser
•View images
•Copy a link, image, or web page address
•Send a link or image in an email message
•Save an image
•Manage saved images
•Save web page requests
•Create a bookmark
•Change bookmarks
•Clear the browser caches
•About TLS
•About WTLS
•Browser — frequently asked questions
About the browser
Your handheld supports multiple browser types.
Depending on your service provider and your
integration option, more than one browser might
appear. Your service provider might also change
the browser name to reflect available services.
The WAP Browser on your handheld is optimized
for viewing WML web pages.
The BlackBerry Browser is optimized for viewing
HTML web pages. If your handheld is integrated
with an email account using the BlackBerry
Enterprise Server, the BlackBerry Browser also
enables you to view your corporate intranet. For
more information, contact your system
administrator.
The Internet Browser, available from some service
providers, is also optimized for viewing HTML web
pages. For more information on Internet Browser
support, contact your service provider.
Go to a web page
In the browser, click the trackwheel. Click Go To.
Type a web address. Click OK.
Notes:
To insert a period, press the Space key.
To insert a slash mark (/), press the Shift key + the
Space key.
The Go To dialog box tracks the web addresses
that you type. To go to a web page on the list,
select the web address and click the trackwheel.
Use the browser
Navigate web pages using your handheld browser
the same way that you navigate using a desktop
browser.
To follow a link, click the link. Click Get Link.
To stop loading a web page, click the trackwheel.
Click Stop.
To view the previous web page in the history, click
the trackwheel. Click Back.
To view the next web page in the history, click the
trackwheel. Click Forward.
To go to your home page, click the trackwheel.
Click Home.
To view a list of the last 20 web pages, click the
trackwheel. Click History.
38
To refresh the current web page, click the
trackwheel. Click Refresh.
To view the address for the current web page, click
the trackwheel. Click Page Address.
To view the address for a link, click the link. Click
Link Address.
To view the address for an image, click the image.
Click Image Address.
To move the browser to the background to use
another program, click the trackwheel. Click Hide.
To close the browser, click the trackwheel. Click
Close.
View images
To set how images load in your browser, in the
browser options, click Browser Configuration. To
load images while the page is loading, set the
Show Images field. To show image placeholders if
images do not load, set the Show Image
Placeholders field to Yes.
To view an image on its own page, click the
trackwheel. Click Full Image. To return to the web
page, click the trackwheel. Click Back.
If you set the Show Images field to No, images are
not loaded when you load the web page. To load
some of the images after the web page is loaded,
click the trackwheel. Click More Images. To load
all the images, click the trackwheel. Click All
Images.
Copy a link, image, or web page
address
On a web page, click a link or image. Click Link
Address, Image Address, or Page Address. Click
Copy Address.
To paste the link address, image address, or page
address, place the cursor where you want to insert
the copied text. Click the trackwheel. Click Paste.
Send a link or image in an email
message
1. On a web page, click a link or image.
2. Click Link Address or Image Address.
3. Click Send Address.
4. Click a contact.
5. Click Email <contact>.
6. Send your message.
Note:
To send a web page address in an email message,
on the web page, click the trackwheel. Click Send
Address. Click a contact. Click Email <contact>.
Send your message.
Save an image
You can save .jpeg, .png, .gif, and .bmp web page
images in the pictures list. Saving an image in the
pictures list enables you to set the image as a
screen saver, or open the image at any time. On a
web page, click an image. Click Save Image. Save
your changes.
Notes:
The Save Image field is only available for
BlackBerry Wireless Handhelds with color screens.
Depending on your service provider, you might
not be able to save images.
Related topics
•Set a screen saver
•Set the Home screen background image
39
Manage saved images
In the pictures list, click an image. Perform one of
the following actions:
•Open
•Delete
Save web page requests
While a web page is loading, you can save the
web page request in the messages list. Saving the
request to the messages list enables you to use
other programs while you are waiting for the web
page to load. Click the trackwheel. Click Save
Request.
You can also save a web page that has finished
loading in the messages list. Saving a fully loaded
web page enables you to open the text on the
web page at any time. On the web page, click the
trackwheel. Click Save Page.
Note:
A saved web page displays content that was
current at the time the web page was saved. To
update the content on a saved page, click the
trackwheel. Click Refresh.
Create a bookmark
Navigate to the web page that you want to
bookmark. Click the trackwheel. Click Add
Bookmark.
Change bookmarks
In the bookmarks list, click a bookmark. Perform
one of the following actions:
•Edit Bookmark
•Delete Bookmark
Related topic
•Organize bookmarks into folders
Organize bookmarks into folders
In the bookmarks list, click a folder. Perform one of
the following actions:
•Add a folder: Click Add Subfolder.
•Open a bookmark folder with subfolders:
Click Expand.
•Close a bookmark folder with subfolders:
Click Collapse.
•Rename a folder: Click the trackwheel. Click
Rename Folder.
To move a bookmark into a folder, click a
bookmark. Click Move Bookmark. Roll the
trackwheel to the new location. Click the
trackwheel.
Clear the browser caches
In the browser options, click Cache Operations.
Click the trackwheel. Click the button for the type
of cache that you want to clear.
About TLS
Transport Layer Security (TLS) provides additional
authentication and security when you browse web
pages using the BlackBerry Browser.
If you are using the BlackBerry Desktop Software,
you can load TLS using the Application Loader
tool. For more information on TLS, or on loading
optional programs, refer to the
BlackBerry
Desktop Software Online Help
or contact your
system administrator.
Related topic
•What options can I set for BlackBerry
Browser security?
About WTLS
Wireless Transport Layer Security (WTLS) is the
WAP Browser security layer that provides security
for WAP services.
40
If you are using the BlackBerry Desktop Software,
you can load WTLS using the Application Loader
tool. For more information on loading optional
programs, refer to the
BlackBerry Desktop
Software Online Help
.
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server and
you are not using the BlackBerry Desktop
Software, contact your system administrator for
information on using WTLS on your handheld.
Related topic
•What options can I set for WAP Browser
security?
41
Downloading
•Download an application
•Manage applications
•Prevent third-party applications from
transmitting data
•Download a ring tone
•Manage downloaded ring tones
•Enable browser push
•Downloading — frequently asked questions
Download an application
On a web page, click the link for the application.
Click Get Link. Click Download. Click OK.
Related topics
•Why did a new program appear on my
handheld?
•Legal notice
Manage applications
To view a list of applications, in the handheld
options, click Applications.
To view details for any third-party applications,
click an application. Click Properties.
To delete a third-party application, click an
application. Click Delete.
Related topic
•Legal notice
Download a ring tone
1. On a web page, click the .mid file link.
2. Click Get Link.
3. Click Save.
4. Type a name for the ring tone.
5. Click Save.
6. Click OK.
Note:
Depending on your service provider, you might
not be able to save ring tones.
Related topics
•Can I listen to a ring tone before I download
it?
•Manage downloaded ring tones
•Set profiles
•Legal notice
About browser push
Browser push enables you to receive content from
web applications without requesting it. For
example, you can receive updates or notifications
for weather, stock quotes, or news.
You can enable browser push for your WAP
Browser, your BlackBerry Browser, or both browser
types. You can also set which hosts provide this
information to you.
Set notification for different types of browser push
information, including service load information
(web pages or applications), service indication
information (web page addresses or email
messages), or other types of information.
When you receive a notification, an icon appears
in the messages list. Depending on how you
configure browser push, other notifications might
also appear.
Notes:
If you set the browser push notification to Auto, a
dialog box might also appear, if specified by the
sender.
42
If you set the browser push notification to Prompt,
a dialog box always appears.
If you set the browser push notification to Reject,
you receive no additional notification.
Enable browser push
1. In the handheld options, click Browser Push.
2. Select one or more of the check boxes.
3. Set the options for the types of browser push
notification.
4. Click the trackwheel.
5. Click Save.
Note:
If you enable browser push notification for your
WAP Browser, you can also select the Allow WAP
Push Applications check box.
Related topic
•About browser push
Downloading — frequently asked
questions
•Why can’t I load a new program onto my
handheld?
•Why did a new program appear on my
handheld?
•What software version do I have on my
handheld?
•Can I listen to a ring tone before I download
it?
Why can’t I load a new program onto
my handheld?
Verify that your handheld radio is turned on and
that you are within an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
Your handheld must also have sufficient available
memory to load a program.
If the program still does not load and your
handheld is integrated with an email account
using a BlackBerry Enterprise Server, certain
programs might not be available to you. For more
information, contact your system administrator.
Why did a new program appear on
my handheld?
If your handheld is integrated with an email
account using BlackBerry Enterprise Server version
4.0, your system administrator can provision
selected programs over the wireless network. For
more information, contact your system
administrator.
Can I listen to a ring tone before I
download it?
Yes. On a web page, click the .mid file link. Click
Get Link. To preview the ring tone, click the Play
button. To stop listening to the ring tone, click the
Stop button.
43
Contacts
•Add a contact
•Manage contacts
•Create a mailing list
•Manage mailing lists
•Create a category
•Apply categories to contacts
•View contacts by category
•Delete categories
•Add a pause or wait
•Add contacts from your company address
book
•Contacts — frequently asked questions
Add a contact
In the address book, click the trackwheel. Click
New Address. Type the contact information.
Note:
To add a contact from a message, memo, call log,
or web page, click the contact information. Click
Add to Address Book. Type any additional
information. Click the trackwheel. Click Save.
Manage contacts
Click a contact. Perform one of the following
actions:
•View
•Edit
•Delete
Create a mailing list
1. In the address book, click the trackwheel.
2. Click New Group.
3. Type a name for the mailing list.
4. Click the trackwheel.
5. Click Add Member.
6. Click a contact.
7. Clic k Continue.
8. Click the trackwheel.
9. Click Save Group.
Manage mailing lists
To manage mailing lists, click a mailing list.
Perform one of the following actions:
•View Group
•Edit Group
•Delete Group
To manage contacts in a mailing list, click a
contact. Perform one of the following actions:
•View Member
•Change Member
•Delete Member
•Add Member
Note:
When you delete members from a group or delete
a group, your contacts remain in the address book.
About categories
You create categories in which to group your
contacts. You can also narrow the contacts
displayed in the address book based on
categories.
More than one category can apply to a contact.
Category names are not case sensitive.
44
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the address book are
also made in the memos list and task list.
Create a category
1. In the address book, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
6. Click the trackwheel.
Related topic
•About categories
Apply categories to contacts
When creating or editing a contact, click the
trackwheel. Click Categories. To select the
categories that apply to the contact, press the
Space key. Save your changes.
View contacts by category
To view all contacts within a category, in the
address book, click the trackwheel. Click Filter.
Select a category. Press the Space key.
To view all contacts again, click the trackwheel.
Click Filter. To clear the check boxes beside any
selected categories, press the Space key.
Delete categories
In the address book, click the trackwheel. Click
Filter. Click a category. Click Delete. The category
is deleted, but any contacts that applied to the
category remain in the address book.
Add a pause or wait
Use a wait or a pause to separate additional
numbers, for example a password or extension,
from the main phone number. When the main
phone number is dialed, your handheld either
pauses before dialing the additional numbers
(pause) or prompts you to type them (wait).
When creating or editing a contact, in a phone
number field, click the trackwheel. Click Add Wait
or Add Pause. Type the additional numbers.
About remote address book search
To find and add contacts from your company
address book, your handheld must be integrated
with an email account using the BlackBerry
Enterprise Server version 3.5 or later for
Microsoft® Exchange, or BlackBerry Enterprise
Server version 2.2 or later for IBM® Lotus®
Domino®. For more information, contact your
system administrator.
Add contacts from your company
address book
1. In the address book, click the trackwheel.
2. Click Lookup.
3. Type the name of the contact.
4. Click the trackwheel.
5. After the search is complete, click the
trackwheel.
6. Click View Lookup.
7. Click a contact.
8. Click Add.
Notes:
You can also type part of the contact name to
widen the search results.
To add all the contacts found during the search,
click Add All.
45
Related topics
•About remote address book search
•Manage remote address book search results
Manage remote address book search
results
To view information for a contact, in the search
results, click a contact. Click View.
To delete a contact from the search results, click
the trackwheel. Click Delete.
To delete the search results, click the trackwheel.
Click Delete Lookup.
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47
Calendar
•About the calendar
•Change the calendar view
•Use the calendar
•Schedule an appointment
•Schedule an appointment quickly
•Schedule a meeting
•Manage appointments and meetings
•Respond to meeting invitations
•Change meeting participants
•Calendar — frequently asked questions
About the calendar
With the handheld calendar, you can view your
appointments and meetings in one of four views.
Day, Week, and Month views show all of your
appointments for the selected time period, while
Agenda view shows all of your scheduled
appointments in a list.
Change the calendar view
To change to another calendar view (Day, Week,
Month, or Agenda), click the trackwheel. Click a
view.
To change the default view when you open the
calendar, click Options. Set the Initial View field.
Use the calendar
To go to a specific date, click the trackwheel. Click
Go to Date.
To go to the current date, click the trackwheel.
Click Today.
To move forward or back by a time period, click
the trackwheel. Click Prev or Next.
Schedule an appointment
1. In the calendar, click the trackwheel.
2. Click New.
3. Type the appointment details.
4. Set whether the appointment should recur.
5. Click the trackwheel.
6. Click Save.
Notes:
If your appointment recurs:
Set the Every field to change the frequency or the
appointment. For example, to set an appointment
to recur every three days, set the Every field to 3.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
Related topics
•Change the default reminder time
•About power off and reminders
Schedule an appointment quickly
1. In the calendar options, verify that the
Enable Quick Entry field is set to Yes.
2. In Day view, beside the start time, type the
subject of the appointment.
48
3. Type a location in parentheses.
4. To change the start and end times, hold the
Right Shift key and roll the trackwheel.
5. Click the trackwheel.
Related topics
•Change the default reminder time
•About power off and reminders
Change the default reminder time
In the calendar options, set the Default Reminder
field to the amount of time before the
appointment that the handheld reminds you. The
default is 15 minutes.
Related topic
•About power off and reminders
Schedule a meeting
1. In the calendar, click the trackwheel.
2. Click New.
3. Type the meeting details.
4. Set whether the meeting should recur.
5. Click the trackwheel.
6. Click Invite Attendee.
7. Click a contact.
8. Click Invite.
9. Click the trackwheel.
10. Click Save.
Notes:
If your meeting recurs:
Set the Every field to change the frequency of the
appointment. For example, to set an appointment
to recur every three days, set the Every field to 3.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
Related topics
•Change the default reminder time
•About power off and reminders
Manage appointments and meetings
In Month view, to view your list of appointments,
click a day. Click View Appts.
To view or change the appointment or meeting
details, click the appointment or meeting. Click
Open. If you change a meeting, you are prompted
to notify the contacts invited to the meeting.
To delete an appointment or meeting, click the
appointment or meeting. Click Delete. If you
delete a meeting, you are prompted to notify the
contacts invited to the meeting.
Respond to meeting invitations
In an open meeting invitation, click the
trackwheel. Perform one of the following actions:
•Accept or Accept with comments
•Tentative or Tentative with comments
•Decline or Decline with comments
To check your calendar when replying to a
meeting invitation, click the trackwheel. Click
View Calendar.
49
Note:
If you delete a meeting invitation from the
messages list before you accept or decline it, the
appointment is deleted from your desktop
calendar.
Change meeting participants
Open the meeting. In an Accepted or Declined
field, click a contact. Perform one of the following
actions:
•Invite Attendee
•Change Attendee
•Remove Attendee
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51
Tasks
•Create a task
•Use tasks
•Change task status
•Create a category
•Apply categories to tasks
•View tasks by category
•Delete categories
•Tasks — frequently asked questions
Create a task
1. In the task list, click the trackwheel.
2. Click New.
3. Type the task details.
4. Set a due date for the task.
5. Set whether the task should recur.
6. Click the trackwheel.
7. Cli ck Save.
Notes:
If your task recurs:
Set the Every field to change the frequency of the
task. For example, to set a task to recur every three
days, set the Every field to 3.
Select the Relative Date check box for the task to
recur on a relative date. For example, set a task to
recur on the last Friday of each month, or on the
28th of each month.
In the Days field, set the days on which the weekly
task should recur. To select a day, press the Enter
key.
Use tasks
Click a task. Perform one of the following actions:
•Open
•Mark Completed
•Mark In Progress
•Delete
•Delete Completed
Change task status
To change the status for a task to Waiting or
Deferred, edit the Status field for the task.
About categories
You create categories in which to group your
tasks. You can also narrow the tasks displayed in
the task list based on categories.
Category names are not case sensitive. More than
one category can apply to a task. If you use Lotus
Notes® as your desktop email program, you can
apply more than one category to a task on your
handheld, but only one category will synchronize
with the task in your desktop email program.
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the task list are also
made in the address book and the memos list.
Create a category
1. In the task list, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
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6. Click the trackwheel.
Related topic
•About categories
Apply categories to tasks
When creating or editing a task, click the
trackwheel. Click Categories. To select the
categories that apply to the task, press the Space
key. Save your changes.
View tasks by category
To view all tasks within a category, in the task list,
click the trackwheel. Click Filter. Select a category.
Press the Space key.
To view all tasks again, click the trackwheel. Click
Filter. To clear the check boxes beside any selected
categories, press the Space key.
Delete categories
In the task list, click the trackwheel. Click Filter.
Click a category. Click Delete. The category is
deleted, but any tasks applied to the category
remain in the tasks list.
Tasks — frequently asked questions
•Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
•Can I change how my contacts, tasks, or
memos are displayed?
•Can I clear all the categories that apply to a
contact, task, or memo?
•How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
53
Memos
•Write a memo
•Use memos
•Create a category
•Apply categories to memos
•View memos by category
•Delete categories
•Memos — frequently asked questions
Write a memo
In the memos list, click the trackwheel. Click New.
Type a title. Type the body of the memo.
Use memos
Click a memo. Perform one of the following
actions:
•View
•Edit
•Delete
About categories
You create categories in which to group your
memos. You can also narrow the memos displayed
in the memos list based on categories.
Category names are not case sensitive. More than
one category can apply to a memo.
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the memos list are also
made in the address book and the task list.
Create a category
1. In the memos list, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
6. Click the trackwheel.
Related topic
•About categories
Apply categories to memos
When creating or editing a memo, click the
trackwheel. Click Categories. To select the
categories that apply to the memo, press the
Space key. Save your changes.
View memos by category
To view all memos within a category, in the
memos list, click the trackwheel. Click Filter. Select
a category. Press the Space key.
To view all memos again, click the trackwheel.
Click Filter. To clear the check boxes beside any
selected categories, press the Space key.
Delete categories
In the memos list, click the trackwheel. Click Filter.
Click a category. Click Delete. The category is
deleted, but any memos applied to the category
remain in the memos list.
Memos — frequently asked questions
•Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
•Can I change how my contacts, tasks, or
memos are displayed?
•Can I clear all the categories that apply to a
contact, task, or memo?
55
Alarm
•Set the alarm
•Set the alarm volume
•Silence the alarm
•Turn off the alarm
•Alarm — frequently asked questions
Set the alarm
1. In the alarm, set the Daily Alarm field to On.
2. Set the time when the alarm should sound.
3. Set whether to snooze the alarm and the
length of the snooze.
4. Set the type of notification for the alarm.
5. Click the trackwheel.
6. Click Save.
When you set the alarm, a bell icon appears
beside the date in the handheld status section of
the screen.
Related topic
•About power off and reminders
Set the alarm volume
When you set the alarm, you can specify the type
of notification, including the tune, the volume
level, and the number of times that the tune plays.
Silence the alarm
Press any key. If snooze is enabled, in the Daily
Alarm dialog box, click Snooze.
Turn off the alarm
In the alarm, set the Daily Alarm field to Off.
Alarm — frequently asked questions
•Why didn’t my alarm notify me on a Saturday
or Sunday?
•What is the escalating volume level?
•Can I set a snooze feature for my alarm?
Why didn’t my alarm notify me on a
Saturday or Sunday?
In the alarm, verify that the Active on Weekends
field is set to Yes. If this field is set to No, your
alarm does not sound on Saturdays or Sundays.
Can I set a snooze feature for my
alarm?
Yes. In the alarm, change the Snooze field from
Off to a number. When the alarm sounds, press
any key to snooze it for the specified amount of
time.
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57
Calculator
•Use the calculator memory
•Convert measurements
Use the calculator memory
To store a number in the memory, type a number.
Click M+.
To recall the memory, click MR.
To delete the memory, click MC.
To replace the memory, type a number. Click MS.
Convert measurements
In the calculator, type a number. Click Menu. To
convert the number from imperial to metric, click
To Metric. To convert the number from metric to
imperial, click From Metric. Click a conversion
type.
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61
Date and time
•Set the date and time
•Can I set the time automatically on my
handheld?
Set the date and time
In the handheld options, click Date/Time. Set the
date and time. Save your changes.
Note:
To set the date and time in the alarm, click the
trackwheel. Click Change Date/Time.
Can I set the time automatically on
my handheld?
Yes, depending on your service provider, you
might be able to request the date and time from
the wireless network. In the handheld options,
click Date/Time. Click the trackwheel. Click Copy
Network Time.
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63
Profiles
•Set profiles
•Create a notification profile
•Use notification profiles
•Manage downloaded ring tones
•Silence your handheld
•Set the alarm
•Set the alarm volume
•What is the escalating volume level?
Set profiles
Notification profiles alert you of appointment and
task reminders, incoming messages, calls, and
browser content. You can create a profile that
specifies which sounds to use, whether to notify
you when the handheld is in or out of the holster,
and what volume level to use. You can use
different sounds for each type of item.
The handheld has five preset notification profiles:
Quiet, Loud, Vibrate, Default, and Phone Only. You
can edit these default profiles, but you cannot
delete them.
In the profiles list, click a notification profile. Click
Enable.
Note:
To change the current notification profile quickly,
select a profile. Press the Space key.
Create a notification profile
1. In the profiles list, click the trackwheel.
2. Click New.
3. Type a name for the profile.
4. Click an item.
5. Click Edit.
6. Set how you want to be notified for that
item.
7. Click the trackwheel.
8. Click Save.
9. Click the trackwheel.
10. Click Save.
Use notification profiles
Click a profile. Perform one of the following
actions:
•Edit
•Delete
Manage downloaded ring tones
In the profiles list, click a profile. Click Show
Tunes. Click a ring tone.
Perform one of the following actions:
•Listen to the ring tone
•Delete the ring tone
Silence your handheld
To silence your handheld, in the profiles list,
enable the Quiet profile.
To receive only vibrate notification, in the profiles
list, enable the Vibrate profile.
To turn notification back on, in the profiles list,
select a different profile. Press the Space key.
Related topic
•Silence the alarm
64
What is the escalating volume level?
If you use the escalating volume level, the
notification volume level consistently increases
until the handheld reaches the loudest volume
level.
65
Screen display
•Use the handheld in the dark
•Set the display language
•Set a screen saver
•Set the Home screen background image
•Set the font
•Set a theme for your handheld
•Delete themes
Use the handheld in the dark
To turn on the backlighting, press the Power
button. If you do not use your handheld for a
period of time, the backlighting turns off
automatically. To turn off backlighting manually,
press the Power button.
To set how long the backlighting stays on if you
do not use your handheld, in the handheld
options, click Screen/Keyboard. Set the Backlight
Timeout field.
Adjust the brightness for the backlighting. In the
handheld options, click Screen/Keyboard. Change
the Backlight Brightness field.
If your handheld is always difficult to read, adjust
the contrast for the screen. In the handheld
options, click Screen/Keyboard. Change the
Screen Contrast field.
Note:
The Backlight Brightness field is only available on
some BlackBerry Wireless Handhelds with color
screens.
The Screen Contrast field is only available on
BlackBerry Wireless Handhelds with monochrome
screens.
Set a screen saver
1. In the handheld options, click Screen/
Keyboard.
2. Set the Standby Screen field to Enabled.
3. In the Standby Timeout field, set the amount
of time before the screen saver appears.
4. Click the trackwheel.
5. Click Save.
You can set an image that you saved from a web
page as your screen saver. In the pictures list, click
an image. Click Set As Standby Screen. Save your
changes.
Note:
The screen saver is only available for BlackBerry
Wireless Handhelds with color screens.
Related topic
•Save an image
Set the Home screen background
image
You can set an image that you saved from a web
page as your Home screen background. In the
pictures list, click an image. Click Set As Home
Screen Image.
To clear the Home screen background, in the
pictures list, click the trackwheel. Click Reset
Home Screen Image.
Note:
The Home screen background setting is only
available for BlackBerry Wireless Handhelds with
color screens.
Related topic
•Save an image
66
Set the font
1. In the handheld options, click Screen/
Keyboard.
2. Set the Font Family, Font Size, and Font Style
fields.
3. For large fonts, set the Antialias mode field.
4. Click the trackwheel.
5. Click Save.
Note:
Setting a specific font family is only available for
BlackBerry Wireless Handhelds with color screens.
Set a theme for your handheld
On some BlackBerry Wireless Handhelds with
color screens, you set themes to control the
appearance of items such as applications,
indicators, words, and icons. Themes might be pre-
loaded on your handheld, or you can download
themes in .cod format.
In the handheld options click Theme. Click a
theme name. Click Activate.
Note:
To activate a theme quickly, select a theme name.
Press the Space key.
Delete themes
In the handheld options, click Theme. Click a
theme name. Click Delete.
Note:
You might not be able to delete themes that are
pre-loaded on your handheld.
67
Language
•Set the display language
•Set the input language
•Add or remove a display language
Set the display language
1. In the handheld options, click Language.
2. In the Language field, select a preferred
language.
3. Click the trackwheel.
4. Click Save.
Set the input language
You can set your handheld input method to the
language in which you prefer to type without
changing the display language. This will change
Auto-text and other typing settings to the selected
language.
1. In the handheld options, click Language.
2. In the Input method field, select a preferred
language.
3. Click the trackwheel.
4. Click Save.
Add or remove a display language
If your handheld software supports multiple
languages, you can add and remove languages
using the Application Loader tool in the
BlackBerry Desktop Software. For more
information on adding and removing handheld
software components, refer to the
BlackBerry
Desktop Software Online Help
.
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69
Power and battery
•Turn the handheld on and off automatically
•Keep the battery at a full charge
•Check the battery level
•Extend battery life
•Reset the handheld
About power off and reminders
If you turn off your handheld using the Power
button, or by clicking Turn Power Off on the Home
screen and selecting Turn Off, your handheld turns
itself on at the following times:
•when the alarm turns on
•when the handheld is set to turn on
automatically.
To turn on your handheld when calendar
reminders occur, set the handheld to turn on and
off automatically.
If you turn off your handheld by clicking Turn
Power Off on the Home screen and selecting Full
Power Off, your handheld does not turn on until
you press the Power button.
Note:
Depending on your theme, the location and name
for the Turn Power Off icon might change. For
more information on the differences for your
theme, refer to the printed documentation that
accompanied your handheld.
Turn the handheld on and off
automatically
1. In the handheld options, click Auto On/Off.
2. Set the Weekday field to Enabled.
3. Specify the times that the handheld should
turn on and off on weekdays.
4. Set the Weekend field to Enabled.
5. Specify the times that the handheld should
turn on and off on weekends.
6. Click the trackwheel.
7. Clic k Save.
Related topic
•About power off and reminders
Keep the battery at a full charge
Charge your handheld for 10 to 15 minutes each
day.
Check the battery level
In the handheld options, click Status.
Extend battery life
Use the Auto On/Off feature.
Turn off the radio when you are not in an area of
wireless coverage.
Delete the original message when you send a
reply.
Send a message to multiple contacts using Add
To, Add Cc, or Add Bcc.
Charge your handheld regularly.
Reset the handheld
Remove and reinsert the battery.
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71
Network coverage
•Turn the wireless radio on and off
•Add a network to the preferred network list
•Scan for a network to add to the preferred
network list
•Manage the preferred network list
•Network coverage — frequently asked
questions
Turn the wireless radio on and off
To turn on the wireless radio, on the Home screen,
click Turn Wireless On.
To turn off the wireless radio, on the Home screen,
click Turn Wireless Off.
Note:
Depending on your theme, the location and name
for the Turn Wireless On and Turn Wireless Off
icons might change. For more information on the
differences for your theme, refer to the printed
documentation that accompanied your handheld.
About the preferred network list
Create a list of preferred networks to specify which
networks are scanned first when you are traveling.
Your handheld attempts to connect to the
preferred networks based on the order in which
they appear in your preferred network list. If no
network in the list is available, your handheld
automatically roams to an appropriate network.
When adding networks to your preferred network
list, you can scan for, and add, a network that is
available in your current area, or you can add a
network that is already known to the handheld.
Note:
You might not be able to create a list of preferred
networks. For more information, contact your
service provider.
Add a network to the preferred
network list
If you add a network manually, you must know the
network mobile country code (MCC) and mobile
network code (MNC).
1. In the handheld options, click Network.
2. Click the trackwheel.
3. Click My Preferred Network List.
4. Click the trackwheel.
5. Click Add Network.
6. Set the priority for this network in your list of
preferred networks.
7. Type the network MCC and MNC.
8. Click the trackwheel.
9. Click Save.
Notes:
The handheld completes the Name field if the
MCC and MNC are recognized.
If you do not know the MCC and MNC for the
network, you can add the network from the list of
networks already known to the handheld. When
adding a network, click the trackwheel. Click
Select From Known Networks. Click a network.
Click Select.
Related topic
•About the preferred network list
72
Scan for a network to add to the
preferred network list
1. In the handheld options, click Network.
2. Click the trackwheel.
3. Click My Preferred Network List.
4. Click the trackwheel.
5. Click Add Network.
6. Click the trackwheel.
7. Cli ck Select From Available Networks.
8. Select the network that you want to add.
9. Click the trackwheel.
10. Click Select.
Related topic
•About the preferred network list
Manage the preferred network list
In the preferred network list, click a network.
Perform one of the following actions:
•Edit
•Delete
Note:
You cannot edit the name for a network in the
preferred network list.
Network coverage — frequently
asked questions
•How do I select a network when traveling?
•How do I register my handheld with the
network?
•How do I change the order of the networks in
the preferred network list?
How do I select a network when
traveling?
In most cases when you are traveling, your
handheld automatically roams to an appropriate
network.
If you have a preferred network list, your handheld
will scan first for networks that are available in the
list.
If your handheld continues to display limited level
of wireless coverage, you can attempt to improve
the level of wireless coverage by selecting a
different network. In the handheld options, click
Network. Set the Selection Mode field to Manual.
Click the Scan for Available Networks button. In
the networks list, click a network. Click Select
Network.
Your SIM card must be provisioned for roaming
services before you can select a different network.
For more information on roaming and the
preferred networks on which your handheld can
roam, contact your service provider.
Note:
Your handheld connects to the selected network
and remains connected until you select your home
network again, or until you select another
network.
To reconnect to your home network, in the
handheld options, click Network. Set the Selection
Mode field to Automatic.
How do I register my handheld with
the network?
When you select a different network or load new
programs, your handheld automatically registers
with the network. To register your handheld
manually, in the handheld options, click Host
Routing Table. Click the trackwheel. Click Register
Now.
73
How do I change the order of the
networks in the preferred network
list?
To change the order of the networks listed in your
preferred network list, select the network that you
want to move higher in the list. Click the
trackwheel. Click Edit. Change the priority for the
network and save your changes. Edit the priority
for the other networks until the preferred network
list is in the desired order.
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75
SIM card
•About the SIM card phone book
•Add a SIM card contact
•Add SIM card contacts to your address book
•Manage SIM card contacts
•Leave SMS messages on the SIM card
•Set SIM card security
•Change the SIM card PIN code
About the SIM card phone book
Your SIM card phone book gives you access to the
contacts that are saved on your SIM card. The SIM
card phone book is different from the contacts
stored in your address book. If you use a different
SIM card in your handheld, the contacts in your
SIM card phone book change. However, the
contacts in your address book are always
available. You can add contacts from your SIM
card phone book to your address book.
You can add abbreviated dialing number (ADN)
entries to your SIM card phone book, and view
ADN entries and service dialing number (SDN)
entries. ADN entries appear in plain text and SDN
entries appear in bold.
You can create or edit SIM card contacts if your
SIM card is provisioned for a SIM card phone
book. For more information, contact your service
provider.
Add a SIM card contact
1. In the address book, click the trackwheel.
2. Click SIM Phone Book.
3. Click the trackwheel.
4. Click New.
5. Type the contact information.
6. Click the trackwheel.
7. Clic k Save.
Add SIM card contacts to your
address book
1. In the address book, click the trackwheel.
2. Click SIM Phone Book.
3. Click the trackwheel.
4. Click Copy All To Address Book.
Notes:
If you attempt to copy a SIM card contact with a
phone number matching that of a contact already
listed in the address book, the SIM card contact
will not be copied.
If you attempt to copy a SIM card contact with a
name matching that of a contact already listed in
the address book, the SIM card contact will be
copied regardless of whether your address book is
configured to allow duplicate names.
Manage SIM card contacts
Click a SIM card phone book contact. Perform one
of the following actions:
•Edit
•Delete
Leave SMS messages on the SIM
card
When you change SIM cards, any SMS messages
saved on the SIM card are imported onto your
handheld. You can set the handheld SMS options
to keep those messages on the SIM card after they
appear on the handheld.
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In the handheld options, click SMS. Set the Leave
messages on SIM card field to Yes. Click the
trackwheel. Click Save.
Set SIM card security
1. In the handheld options, click SIM Card.
2. Click the trackwheel.
3. Click Enable Security.
4. Type your SIM card PIN code.
5. Click the trackwheel.
Notes:
Your service provider must provide you with a SIM
card PIN code to set SIM card security.
If you type the SIM card PIN code incorrectly three
times, your SIM card does not function. For more
information, contact your service provider.
Change the SIM card PIN code
To change the SIM card PIN code, SIM card
security must be enabled.
1. In the handheld options, click SIM Card.
2. Click the trackwheel.
3. Click Change PIN Code.
4. Type the current SIM card PIN code.
5. Click the trackwheel.
6. Type a new SIM card PIN code.
7. Click the trackwheel.
8. Type the new SIM card PIN code again.
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Security
•Set a handheld password
•Lock the handheld
•Lock the keyboard
•Protect your handheld content
•Reduce handheld content size
•Regenerate encryption keys
•Store a password
•Create a random password
•Use the password keeper
•Copy a password
•Verify security software
•Prevent third-party applications from
transmitting data
•Clear the handheld
•Set owner information
•Security — frequently asked questions
About the handheld password
If you type your handheld password incorrectly
five times, you must type blackberry before you
can continue. On subsequent password attempts,
the characters that you type are displayed.
If you type your handheld password ten times
incorrectly, all information is erased from your
handheld for security reasons.
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server,
some security settings might differ. For more
information, contact your system administrator.
Set a handheld password
1. In the handheld options, click Security.
2. Set the Password field to Enabled.
3. Set the security options.
4. Click the trackwheel.
5. Click Save.
6. Type a handheld password.
7. Click the trackwheel.
8. Retype the handheld password.
9. Click the trackwheel.
Related topics
•About the handheld password
•Change the handheld password
•Disable the handheld password
Change the handheld password
1. In the handheld options, click Security.
2. Click the trackwheel.
3. Click Change Password.
4. Type your current handheld password.
5. Click the trackwheel.
6. Type a new handheld password.
7. Click the trackwheel.
8. Retype the new handheld password.
9. Click the trackwheel.
Related topics
•About the handheld password
•Disable the handheld password
Disable the handheld password
1. In the handheld options, click Security.
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2. Set the Password field to Disabled.
3. Click the trackwheel.
4. Click Save.
5. Type the handheld password.
6. Click the trackwheel.
Related topic
•About the handheld password
Lock the handheld
With a handheld password set, on the Home
screen, click Lock.
To unlock your handheld, on the Lock screen, roll
the trackwheel. In the Enter password dialog box,
type your password.
Related topic
•About the handheld password
About keyboard lock
If you do not set a handheld password, you can
lock your keyboard to prevent accidentally placing
calls or typing characters.
Lock the keyboard
On the Home screen, click Keyboard Lock.
To unlock the keyboard, double-click the
trackwheel.
Related topic
•About keyboard lock
About content protection and
compression
Content protection encrypts your handheld data.
When your handheld is password locked, an open
lock in the handheld status section of the screen
indicates that encryption is in progress. A closed
lock indicates that encryption is complete. After
you type your handheld password, data on your
handheld is decrypted as you access it.
To use content protection, you must have a
handheld password enabled.
Content compression reduces the size of the data
stored on your handheld while maintaining the
integrity of that data.
Protect your handheld content
1. In the handheld options, click Security.
2. Set the Content Protection field to Enabled.
3. Click the trackwheel.
4. Click Save.
5. Type your handheld password.
6. Click the trackwheel.
Note:
If you have not enabled your handheld password
before you enable content protection, you are
prompted to set a handheld password when you
save the security settings.
Related topic
•About content protection and compression
Reduce handheld content size
1. In the handheld options, click Security.
2. Set the Content Compression field to
Enabled.
3. Click the trackwheel.
4. Click Save.
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5. If you have enabled a handheld password,
type your password.
6. Click the trackwheel.
Related topic
•About content protection and compression
About encryption keys
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server or
BlackBerry Desktop Redirector, encryption keys
protect data as it travels between your BlackBerry
Enterprise Server or BlackBerry Desktop Redirector
and the handheld. Encryption keys are generated
automatically, but you can manually regenerate
keys at any time.
Regenerate encryption keys
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, you can regenerate encryption keys
from the handheld. In the security options, select
a current service. Click the trackwheel. Click
Regenerate Encryption Key.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 3.6 or earlier for Microsoft® Exchange, the
BlackBerry Enterprise Server version 2.2 or earlier
for IBM® Lotus® Domino®, or if you use the
BlackBerry Desktop Redirector to forward email to
your handheld, update the encryption keys using
the BlackBerry Desktop Software. For more
information, refer to the
BlackBerry Desktop
Software Online Help
.
Related topic
•About encryption keys
About the password keeper
Use the password keeper to create and store all of
your passwords. The password keeper is locked
with a single password, so you can maintain all
your passwords in one place.
You can use the password keeper to generate
random passwords containing letters, numbers,
and symbols.
The first time that you open the password keeper,
you must create a password keeper password.
Information in the password keeper is encrypted
and is only decrypted when you type this
password.
Note:
Passwords stored in the password keeper are
encrypted; however, if you copy a password, you
can paste it into other applications on the
handheld. While the password is copied on the
clipboard, it is not encrypted.
Store a password
1. In the password keeper, click the trackwheel.
2. Click New.
3. Type the information for the password.
4. Click the trackwheel.
5. Click Save.
Related topic
•About the password keeper
Create a random password
1. In the password keeper, click the trackwheel.
2. Click New.
3. Type a title for the password.
4. Click the trackwheel.
5. Click Random Password.
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6. Type any additional password information.
7. Click the trackwheel.
8. Click Save.
Use the password keeper
Click a password entry. Perform one of the
following actions:
•View
•Edit
•Delete
To change your password keeper password, click
the trackwheel. Click Change password. Click Yes.
Type your new password. Confirm your new
password. Click Ok.
Copy a password
In the password keeper, select a password entry.
Click the trackwheel. Click Copy to Clipboard.
To clear the password from the clipboard, in the
password keeper, click the trackwheel. Click Clear
Clipboard.
To paste the password, place the cursor where you
want to insert it. Click the trackwheel. Click Paste.
Warning:
Passwords copied to the clipboard are not
encrypted.
About security self tests
The security self tests program verifies that
security software is implemented properly on your
handheld. The tests run automatically when your
handheld restarts.
Verify security software
In the handheld options, click Security. Click the
trackwheel. Click Verify Security Software.
Related topic
•About security self tests
About firewall settings
If you have third-party applications on your
handheld, the firewall option prevents these
applications from transmitting data without your
knowledge.
Related topic
•Legal notice
Prevent third-party applications
from transmitting data
When a third-party application on your handheld
attempts to transmit data, a dialog box appears
on your screen. Accept or deny the connection
request.
To reset the firewall settings at any time, in the
handheld options, click Firewall. Click the
trackwheel. Click Reset Settings.
Related topics
•About firewall settings
•Legal notice
Clear the handheld
Warning:
Performing this procedure disables all services and
removes all data, including passwords and
encryption keys, from the handheld. Before
clearing your handheld, verify that a backup copy
of your data is available.
1. In the handheld options, click Security.
2. Click the trackwheel.
3. Click Wipe Handheld.
4. Click Continue.
5. Type blackberry.
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83
BrickBreaker
•Play BrickBreaker
•How do I set the speed of the paddle?
•How do I set the paddle to accelerate as I roll
the trackwheel?
Play BrickBreaker
The object of this game is to destroy bricks using a
paddle and a ball. To move the paddle, roll the
trackwheel. To release the ball when in catch
mode, or to shoot the laser or gun, press the Space
key.
During the game, the following capsules fall from
the bricks that you destroy:
•Long makes the paddle longer.
•Slow slows down the speed of the ball.
•Gun enables you to shoot three bullets at the
bricks.
•Laser enables you to shoot unlimited laser
beams at the bricks.
•Multi multiplies the number of balls.
•Catch enables you to catch and hold the ball.
•Skip advances you to the next level.
•Flip changes the direction of the paddle.
•1-up gives you an additional life.
How do I set the speed of the
paddle?
In the BrickBreaker options, set the Paddle
Movement Speed field.
How do I set the paddle to
accelerate as I roll the trackwheel?
In the BrickBreaker options, set the Paddle
Acceleration field.
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85
Service books
•About service books
•Receive new service books
•Accept a new service book
•Manage service books
•Restore a deleted service book
About service books
Service books determine which services are
available on your handheld. If your handheld is
integrated with an email account using a
BlackBerry Enterprise Server, your system
administrator can send service books that
determine whether features such as remote
address lookup and wireless calendar
synchronization are available.
Receive new service books
Service books arrive on your handheld in one of
the following ways:
•over the wireless network from your service
provider
•over the wireless network when your system
administrator makes a change on the
BlackBerry Enterprise Server
•through the BlackBerry Desktop Software
when you connect your handheld to your
computer
Accept a new service book
Service books should be automatically accepted
by your handheld. If a new service book is
available and it is not automatically accepted, a
book icon appears in the handheld status section
of the screen.
To accept the service book manually, in the
handheld options, click Service Book. Click the
new service book. Click Accept.
Manage service books
In the handheld options, click Service Book. Click a
service book. Perform one of the following actions:
•View
•Delete
Restore a deleted service book
In the handheld options, click Service Book. Click
the trackwheel. Click Undelete.
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87
Frequently asked questions
•Why are some of the features described not
available on my handheld?
•What software version do I have on my
handheld?
•Email and PIN messages — frequently asked
questions
•SMS messages — frequently asked questions
•MMS messages — frequently asked questions
•Attachments — frequently asked questions
•Phone — frequently asked questions
•Browser — frequently asked questions
•Downloading — frequently asked questions
•Contacts — frequently asked questions
•Calendar — frequently asked questions
•Tasks — frequently asked questions
•Memos — frequently asked questions
•Synchronization — frequently asked
questions
•Typing — frequently asked questions
•Alarm — frequently asked questions
•Network coverage — frequently asked
questions
•Security — frequently asked questions
Why are some of the features
described not available on my
handheld?
Depending on your service provider plan or the
type of email account that you are using, some
features might not be available on your handheld.
In addition, your handheld might not have been
provisioned for certain features by your system
administrator. For more information, contact your
service provider or system administrator.
What software version do I have on
my handheld?
To view handheld information such as your
handheld type, software version, and copyright
information, in the handheld options, click About.
To return to the handheld options, press the
Escape button twice.
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Email and PIN messages — frequently asked questions
•Why can’t I send email or PIN messages?
•Why can’t I receive email or PIN messages?
•Why is the menu option to send an email or
PIN message not available?
•Can I verify that an email or PIN message has
reached its recipient?
•Can I stop an email message from being
sent?
•Why are some messages already on my
handheld?
•How do I create and use links in messages?
•Why is “More available” appearing at the end
of my message?
•Can I file messages?
•Why can’t I see a new message in the
messages list even though I received
notification?
•Why is there a different icon beside some
items in the messages list?
•How do I show more of a subject line for my
email and PIN messages?
•How do I identify received PIN messages as
high priority?
•Can I remove the prompt that appears before
I delete messages?
•Why were some of my messages deleted from
the handheld?
•How do I change how long messages remain
in the messages list?
•How do I restrict the types of email messages
that are sent to my handheld?
•How do I create a generic filter?
•Why are some messages sent to my handheld
even though I have created a filter?
•Why can’t I specify some folders from which
email messages are redirected?
•How do I make changes to the folders on my
handheld?
•How do I stop email messages from being
sent to my handheld?
Why can’t I send email or PIN
messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you send a message and you are not in an area
of sufficient wireless coverage, the handheld
sends the message when you return to an area of
sufficient wireless coverage.
Why can’t I receive email or PIN
messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you are not receiving email messages, verify that
filters, which restrict the messages that are sent to
your handheld, are not enabled. For more
information, see:
“Use email filters”
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Verify that email redirection to your handheld is
enabled. If you are using the BlackBerry Desktop
Software, in the Redirector Settings tool, verify
that the Redirect incoming messages to your
handheld check box is selected.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, in the messages options, click Email
Settings. Verify that the Redirect to handheld field
is set to Yes. If you have configured specific
folders to redirect email messages to your
handheld, on the Folder Redirection screen, verify
that the correct folders from which email is
redirected are selected.
Why is the menu option to send an
email or PIN message not available?
If you do not have an email address or PIN saved
for your contact, the option to send an email or
PIN message to that contact does not appear. In
the address book, add an email address or a PIN
number for your contact.
Can I verify that an email or PIN
message has reached its recipient?
Yes. To receive email message confirmation, if
your handheld is integrated with an email account
using a BlackBerry Enterprise Server, type
<confirm> before the subject of your message.
For PIN messages, when the message has been
delivered to a handheld, a D appears beside the
check mark in the messages list.
Can I stop an email message from
being sent?
Yes, if the handheld radio is turned off or you are
in an area of insufficient wireless coverage. If a
clock icon appears beside the message, delete the
message to stop it from being sent.
If the radio is turned on and you are in an area of
sufficient wireless coverage, any pending
messages are sent immediately, so you cannot
stop the message from being sent.
Why are some messages already on
my handheld?
When you first receive your handheld and every
time that you update the software, several
welcome messages appear. These messages
provide information and tips for using the
handheld.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, a number of your recent email
messages might also appear on your handheld
when you turn on your handheld radio for the first
time. For more information, contact your system
administrator.
How do I create and use links in
messages?
Links appear in your messages as underlined text.
Messages can contain links to various items such
as phone numbers, web sites, and email addresses.
When you receive a message containing a link,
click the link. In the menu, click the actions that
apply to the type of link selected.
The handheld automatically recognizes most
items as links. To create a link for a PIN, type pin:
before typing the PIN number.
Why is “More available” appearing
at the end of my message?
Long messages are sent to your handheld in
sections. As you read the first section, the next
section is sent to your handheld automatically, if
you are in an area of sufficient wireless coverage.
However, it might take several seconds before
your handheld receives the next section.
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To send only the first section of long messages to
your handheld, in the messages options, click
General Options. Set the Auto More field to No.
The next time that you receive a long message,
More available appears at the bottom. To request
more of the message, click the trackwheel. Click
More. To view the rest of the message, click More
All.
Can I file messages?
Yes. If you have enabled wireless email
reconciliation for your handheld, any messages
that you file on your handheld are also filed in
your mailbox.
If your handheld is not enabled for wireless email
reconciliation, your handheld must be integrated
with an email account using the BlackBerry
Desktop Redirector or BlackBerry Enterprise Server
to file messages. You must perform an initial email
reconciliation with the BlackBerry Desktop
Software so that the folders in your mailbox
appear on your handheld. For more information
on configuring manual email reconciliation, refer
to the
BlackBerry Desktop Software Online Help
.
Why can’t I see a new message in the
messages list even though I received
notification?
If email messages are sent to your handheld from
specific mailbox folders and, in the general
messages options, you set the Hide Filed
Messages option to Yes, a new message sent to
your handheld is filed automatically, and it might
not appear in the messages list. To view all of your
messages, set the Hide Filed Messages field to No.
Why is there a different icon beside
some items in the messages list?
Different icons are used in the messages list to
indicate various items, such as message status,
saved web pages, call logs, and email messages
with attachments.
When you make or receive a call, the handheld
creates a call log containing information about
the call. To disable call logs, in the phone options,
click Call Logging. Set the Show Logs in Message
List field to No.
How do I show more of a subject line
for my email and PIN messages?
If you want to show more of the subject line for
your messages, you can hide the time that the
message was received and the name of the sender
or recipient of the message. In the messages
options, click General Options. Set the Display
Time and Display Name fields to No.
How do I identify received PIN
messages as high priority?
In the messages options, click General Options.
Set the Make PIN Messages Level 1 field to Yes.
Can I remove the prompt that
appears before I delete messages?
Yes. In the messages options, click General
Options. Set the Confirm Delete option to No.
Why were some of my messages
deleted from the handheld?
If your handheld memory is full, your handheld
deletes the oldest messages from the messages
list to accommodate new ones. It will not delete
saved messages.
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If you have enabled wireless email reconciliation,
messages that you delete in your mailbox are also
deleted on your handheld. Messages that you
delete on your handheld are also deleted in your
mailbox.
If you deleted multiple messages using Delete
Prior, the messages are only deleted from your
handheld.
How do I change how long messages
remain in the messages list?
To change the number of days your handheld will
keep messages on the messages list, in the
message options, click General Options. Set the
Keep Messages field.
Messages sent to your handheld that are older
than the number of days that you specify in the
Keep Messages field are removed from your
handheld. The messages can be restored, however,
if you set the Keep Messages field to a longer
period of time. When you increase the amount of
time in this field, any messages sent to your
handheld during that period of time appear in the
messages list.
How do I restrict the types of email
messages that are sent to my
handheld?
You can create email filters to send only specific
email messages to your handheld. For more
information, see:
“Create an email filter”.
To stop messages that do not meet any filter
criteria from being sent to your handheld, in the
message options, click Email Filters. Set the If no
filters apply, send email to handheld field to No.
How do I create a generic filter?
To create a generic filter, use wildcards when
specifying the contacts to which the filter applies.
In the From field, specify part of the sender's
address and use an asterisk (*) in place of the
remaining part.
Why are some messages sent to my
handheld even though I have
created a filter?
A filter must be enabled before it applies to your
messages. In the email filters messages options,
verify that the check boxes beside all of the filters
that you want to apply to your messages are
enabled. Verify that the filters are in the correct
order so they can be applied to your messages
properly.
Why can’t I specify some folders
from which email messages are
redirected?
On the Folder Redirection screen, if the check
boxes beside the folder names appear with broken
borders, those folders are not enabled for
redirection. If your handheld is integrated with an
email account using the BlackBerry Enterprise
Server version 4.0, the folders are enabled
automatically after a short period of time. To
manually enable all folders for redirection, on the
Email Reconciliation screen, set the Wireless
Reconcile field to Off. Save your changes. Open
the Email Reconciliation screen again and set the
Wireless Reconcile field to On. Save your changes.
How do I make changes to the
folders on my handheld?
You cannot add, edit, or delete folders from your
handheld. To add, edit, or delete the folder,
change it in your mailbox and reconcile your email
with your handheld.
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If your handheld is enabled for wireless email
reconciliation, changes that you make to the
folders in your mailbox are synchronized with your
handheld over the wireless network.
If your handheld is not enabled for wireless email
reconciliation, reconcile your email manually
using the BlackBerry Desktop Software. For more
information, refer to the
BlackBerry Desktop
Software Intellisync Online Help
.
How do I stop email messages from
being sent to my handheld?
If you are using the BlackBerry Desktop Software,
in the Redirector Settings tool, clear the Redirect
incoming messages to your handheld check box.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, in the messages options, click Email
Settings. Set the Send Email To Handheld field to
No.
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95
SMS messages — frequently asked questions
•Why can’t I send SMS messages?
•Can I verify that my SMS message has
reached its recipients?
•How do I display more items in an SMS
message thread?
•Can I set how SMS messages display?
•Can I remove the prompt that appears before
I delete messages?
•Why were some of my messages deleted from
the handheld?
•Why aren’t all of the SMS options described
appearing on my handheld?
•What are the Validity Period, Sent As, and
Network to Send Over fields in the SMS
options?
•How do I change how long messages remain
in the messages list?
Why can’t I send SMS messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you send a message and you are not in an area
of sufficient wireless coverage, the handheld
sends the message when you return to an area of
sufficient wireless coverage.
Verify that fixed dialing number mode is not
enabled. To disable FDN mode, in the phone
options, click FDN Phone List. Click the
trackwheel. Click Disable FDN mode.
If you still cannot send SMS messages, verify that
your plan supports sending and receiving SMS
messages. For more information, contact your
service provider.
Can I verify that my SMS message
has reached its recipients?
Yes. In the handheld options, click SMS. Set the
Delivery Reports field to On.
When your SMS message reaches its recipient, a D
appears beside the check mark in the messages
list.
How do I display more items in an
SMS message thread?
In the handheld options, click SMS. In the Number
of Previous Items field, set how many previous
SMS messages from the thread should appear.
Note:
If, in the handheld options on the SMS screen, you
have set the SMS View field to Conversational, all
of the messages in the thread display by default.
Can I set how SMS messages
display?
Yes. In the handheld options, click SMS.
If you want SMS messages within a thread to
display as separate entries in the message list, set
the Message List option to Show all.
If you want to change the format of SMS
messages so that you can type a response in the
same screen that you view the message, set the
SMS View field to Conversational.
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To send a message in the conversational SMS
view, type text at the bottom of the SMS screen
and press the Enter key to send the message. You
can also click the trackwheel to view more options
in the menu.
Why were some of my messages
deleted from the handheld?
If your handheld memory is full, your handheld
deletes the oldest messages from the messages
application to accommodate new ones. It will not
delete saved messages.
Why aren’t all of the SMS options
described appearing on my
handheld?
Depending on your service provider plan, some
SMS message options might not be available on
your handheld. For more information, contact your
service provider.
What are the Validity Period, Sent
As, and Network to Send Over fields
in the SMS options?
The Validity Period field specifies how long the
service center should keep your SMS messages if
they cannot be delivered to your contacts
immediately. The Sent As field sets how to send
your SMS messages, and the Network to Send
Over field sets the type of network through which
your SMS messages are sent.
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MMS messages — frequently asked questions
•Can I send MMS messages?
•Can I set whether I receive MMS messages?
•Can I filter unwanted MMS messages?
•Can I configure notification for MMS
messages?
Can I send MMS messages?
You cannot compose MMS messages on your
handheld, but you can forward MMS messages
that you have received. To forward an MMS
message, open the message. Click the trackwheel.
Click Forward.
Can I set whether I receive MMS
messages?
Yes. In the handheld options, click MMS. In the
Multimedia Reception field, set how you want to
receive MMS messages on the handheld. For
example, if you only want to receive MMS
messages when you are within your home
network, set the field to Home Only.
Can I filter unwanted MMS
messages?
Yes. In the handheld options, click MMS. In the
Message Filtering section, select Reject
Anonymous Messages to filter unwanted senders,
or Reject Advertisements to filter unwanted
advertisements.
Can I configure notification for MMS
messages?
Yes. Use the SMS notification profile to set MMS
and SMS message notification options.
You can also set delivery reports, which notify the
sender when you have received or read an MMS
message. To set delivery reports, in the handheld
options, click MMS. In the Notifications section,
select your preferred option.
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99
Attachments — frequently asked questions
•Can I view file attachments on my handheld?
•Why are some file attachment features not
available on my handheld?
•How do I view password-protected file
attachments?
•How do I view information about attached
files?
•Can I set the amount of memory that my
handheld uses for file attachments?
•How do I change how file attachments are
displayed?
•How do I view cell contents in spreadsheet
attachments?
•Why is “More available” appearing at the end
of my file attachment?
•How do I search for text within a file
attachment?
•What does skipped content mean?
•Can I see tracked changes in document
attachments?
Can I view file attachments on my
handheld?
Yes, if attachment viewing is enabled for your
handheld. When you receive a message with an
attachment, click the trackwheel. If Open
Attachment appears in the menu, you can view
attachments on your handheld.
If Open Attachment does not appear in the menu,
your handheld might not be enabled for
attachment viewing.
To view document and spreadsheet attachments,
your handheld must be integrated with an email
account using the BlackBerry Enterprise Server
version 3.6 or later for Microsoft® Exchange, the
BlackBerry Enterprise Server version 2.2 or later for
IBM® Lotus® Domino®, or the BlackBerry Web
Client.
To view .zip, .htm, or .html attachments, your
handheld must be integrated with an email
account using the BlackBerry Enterprise Server
version 3.6 Service Pack 1 or later for Microsoft®
Exchange, the BlackBerry Enterprise Server version
2.2 Service Pack 1 or later for IBM® Lotus®
Domino®, or the BlackBerry Web Client.
To view image attachments, your handheld must
be integrated with an email account using the
BlackBerry Enterprise Server version 4.0 or the
BlackBerry Web Client version 1.9.
For more information, contact your system
administrator or service provider.
Why are some file attachment
features not available on my
handheld?
If your BlackBerry Wireless Handheld has 8 MB of
memory, some image attachment viewing features
are not available.
How do I view password-protected
file attachments?
You can only view password-protected .pdf files. If
you receive a .pdf file that is password-protected,
you must type the password to view the file. On
the Attachment screen, select the file name. Click
the trackwheel. Click Password. Type the
password. Click the trackwheel.
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How do I view information about
attached files?
To view the file size, title, and other information
about an attached file without retrieving the file,
on the Attachment screen, select the file name.
Click the trackwheel. Click Retrieve Info.
Can I set the amount of memory that
my handheld uses for file
attachments?
Yes. In the attachment options, set the Cache Size
field.
How do I change how file
attachments are displayed?
Open the full content for a file attachment. Click
the trackwheel. Click Options.
To change the font for your file attachments, set
the Font Family and Font Size fields. You can only
set the Font Family field on BlackBerry Wireless
Handhelds with color screens.
In document attachments, to use font sizes that
reflect those in the original document, set the
Reflect Original Font Sizes field to Yes.
To show a grid when viewing spreadsheet
attachments, set the Show Gridlines field to Yes.
To label spreadsheet columns with letters and
label spreadsheet rows with numbers, set the
Display Labels field.
How do I view cell contents in
spreadsheet attachments?
When you select a cell, the contents appear at the
top of the screen. If the contents are too long to
see, click the cell. Click View Cell.
To view the contents of all the cells in a column,
click the column label at the top of the screen.
Click Fit. All the cells for that column expand to
the size of the cell with the longest content.
To change the column size for all of the columns
in a spreadsheet, click the unmarked column label
in the top left corner of the screen. Click the
preferred size.
To change the default column size for all
spreadsheet attachments, open the attachment
options. Set the Column Width field to Large.
Why is “More available” appearing
at the end of my file attachment?
Long attachments are sent to your handheld in
sections. As you read the first section, the next
section is sent to your handheld automatically, if
you are in an area of sufficient wireless coverage.
However, it might take several seconds before
your handheld receives the next section.
To send only the first section of long attachments
to your handheld, in the messages options, click
General Options. Set the Auto More field to No.
The next time that you receive a long attachment,
More available appears at the bottom. To request
more of the file attachment, click the trackwheel.
Click More. To view the rest of the attachment,
click More All.
How do I search for text within a file
attachment?
In the attachment, click the trackwheel. Click Find.
Type the text. Click the trackwheel.
To make the Find feature case sensitive when
searching, select the Case Sensitive Search check
box.
If you have not retrieved all of the text for a file
attachment, the server side search dialog box
appears. If you want to search the remaining text
in the attachment, click Yes. If the search term is
found, the content is retrieved automatically.
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To view the text on your handheld, verify that your
handheld radio is turned on and that you are in an
area of sufficient wireless coverage. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your handheld.
What does skipped content mean?
The skipped content bar appears in a document
attachment when more content is available but
has not been retrieved. To retrieve skipped
content, click the skipped content bar. Click More.
Can I see tracked changes in
document attachments?
Some document formats enable editors to track
changes in a document. With tracked changes
showing, new and deleted text is displayed in the
document. To view tracked changes, click the
trackwheel. Click Show Changes. To hide tracked
changes, click the trackwheel. Click Hide Changes.
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103
Synchronization — frequently asked questions
•Can I reconcile email messages over the
wireless network?
•Can I synchronize PIM items over the wireless
network?
•How do I handle conflicts between my
handheld and mailbox?
•Why are some of my email messages not
reconciling over the wireless network?
•Can I reconcile with my personal folders?
•Can I remotely empty the deleted messages
folder on my computer?
Can I reconcile email messages over
the wireless network?
Yes. If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 3.6 or later for Microsoft® Exchange, or
the BlackBerry Enterprise Server version 2.2 or
later for IBM® Lotus® Domino®, verify that
wireless email reconciliation is enabled in the
messages options.
If your handheld is integrated with an email
account using the BlackBerry Web Client, and your
service provider supports wireless email
reconciliation, verify that you have enabled
wireless email reconciliation in the messages
options.
Can I synchronize PIM items over the
wireless network?
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, verify that wireless synchronization is
enabled in the tasks, memo, address book, and
calendar options.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 2.1 or later, calendar appointments and
meetings might be the only PIM items that can be
synchronized over the wireless network. For more
information on setting wireless calendar
synchronization, refer to the
BlackBerry Desktop
Software Online Help
.
Your handheld radio must be on and you must be
in an area of sufficient wireless coverage for PIM
items to synchronize over the wireless network. For
more information on wireless coverage levels, refer
to the printed documentation that accompanied
your handheld.
How do I handle conflicts between
my handheld and mailbox?
A conflict might occur if you edit the same item
on both your handheld and mailbox before
synchronization takes place.
If you enable wireless email reconciliation, you
can set whether the handheld or mailbox takes
precedence when a conflict occurs. In the
messages options, click Email Reconciliation. Set
the On Conflict field to the preferred option. You
can set this option for each message service on
your handheld.
If you enable wireless PIM synchronization, the
information in your desktop email program
automatically takes precedence over the data on
your handheld when a conflict occurs. If you
disable wireless PIM synchronization and make
changes to a PIM entry in your desktop email
program and on the handheld, the conflicting
information on the handheld is replaced by the
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information in your desktop email program when
you enable wireless PIM synchronization again. If
you want to manually select how conflicts are
handled, synchronize your handheld using the
desktop software before you enable wireless PIM
synchronization.
If you use the BlackBerry Desktop Software to
enable wireless calendar synchronization, you can
adjust the calendar conflict resolution settings in
the desktop software. For more information, refer
to the
BlackBerry Desktop Software Online Help
.
Why are some of my email messages
not reconciling over the wireless
network?
If you are not in an area of sufficient wireless
coverage, your email messages will not be
reconciled over the wireless network. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your handheld.
If you are in an area of sufficient wireless coverage
and you want to initiate email reconciliation from
the handheld, in the messages list, click the
trackwheel. Click Reconcile Now.
Can I reconcile with my personal
folders?
Yes. If you are a Microsoft® Exchange user, and
you use personal folders, you can only reconcile
email messages with personal folders using the
BlackBerry Desktop Software. For more
information, refer to the
BlackBerry Desktop
Software Online Help
.
Note:
Even if you have enabled wireless email
redirection or folder redirection on your handheld,
you must use the desktop software with personal
folders.
Can I remotely empty the deleted
messages folder on my computer?
Yes. In the messages options, click Email
Reconciliation. Click the trackwheel. Click Purge
Deleted Items. Click Yes.
To use this feature, your handheld must be
integrated with an email account using the
BlackBerry Enterprise Server version 3.6 or later for
Microsoft® Exchange, and wireless email
reconciliation must be enabled. Verify that your
handheld radio is turned on and that you are in an
area of sufficient wireless coverage. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your handheld.
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Phone — frequently asked questions
•Why can I not make calls?
•Why am I no longer receiving calls?
•How do I make calls from the Home screen?
•How do I hide my handheld phone number
from a contact when making a call?
•Can I use the phone when the handheld or
keyboard is locked?
•How do I format conference call numbers in
my messages?
•Can I block calls?
•Can I use call forwarding?
•How do I edit the phone number to which
my calls are forwarded?
•Can I use call waiting?
•Can I use FDN mode on my handheld?
•Can I use a TTY device with my handheld?
•Can I set the Phone to display frequently
called numbers?
•How do I stop my handheld from answering
or ending calls automatically?
•Can I change how my phone number
appears in the phone?
Why can I not make calls?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you still cannot make calls, verify that fixed
dialing number mode is not enabled. To disable
FDN mode, in the phone options, click FDN Phone
List. Click the trackwheel. Click Disable FDN mode.
Why am I no longer receiving calls?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you still cannot receive calls, verify that call
blocking or call forwarding is not enabled.
How do I make calls from the Home
screen?
In the phone options, click General Options. Verify
that the Dial From Home Screen field is set to Yes.
You can make calls from this screen, but you
cannot use Home screen shortcuts.
How do I hide my handheld phone
number from a contact when making
a call?
In the phone options, click General Options. Set
the Restrict My Identity field to Yes.
Can I use the phone when the
handheld or keyboard is locked?
If your handheld is integrated with a corporate
email account, you might be able to make calls
when your handheld is locked. For more
information, contact your system administrator.
If you receive a call when the keyboard is locked,
the keyboard unlocks when you answer the call.
If you receive a call when the handheld is
password-locked, you can answer the call, but your
handheld remains password-locked during the
call. You can perform regular phone actions, such
as mute and hold. When you end the call, the
handheld remains password-locked.
106
How do I format conference call
numbers in my messages?
You can format conference call numbers as links in
your messages so that recipients can join your
conference call quickly.
In your message, type the main bridge number.
Perform one of the following actions:
•Type X and add the access code as an
extension.
•Press the Alt key + N to insert a comma
before typing the access code. The comma
represents a 2-second pause. You can insert
multiple pauses.
•Press the Alt key + B to insert an exclamation
mark before typing the access code. The
exclamation mark represents a wait.
Note:
If you use a pause or a wait, you must type Tel:
directly before the main bridge number. Do not
type a space between Tel: and the number.
Can I block calls?
Yes, if your service provider plan includes call
barring and your SIM card is provisioned for the
service. Your service provider also must provide
you with a default call barring password. For more
information, contact your service provider.
You can block all incoming calls or incoming calls
when you are roaming.
You can also block all outgoing calls, all
international outgoing calls, or all international
outgoing calls when you are roaming.
Can I use call forwarding?
Yes, if your service provider plan includes call
forwarding and your SIM card is provisioned for
the service. For more information, contact your
service provider.
How do I edit the phone number to
which my calls are forwarded?
To make changes to a call forwarding phone
number that you have added, delete the current
phone number and add a new phone number.
Can I use call waiting?
Yes, if your service provider plan includes call
waiting and your SIM card is provisioned for the
service. For more information, contact your service
provider.
Can I use FDN mode on my
handheld?
Yes, if your SIM card is provisioned for the service.
Your service provider must also provide you with a
SIM card PIN2 code. For more information,
contact your service provider.
Can I use a TTY device with my
handheld?
Yes, if your service provider supports TTY devices.
The TTY device must operate at 45.45 bps, and
you must insert the TTY device connector into your
handheld headset jack. If you use an RJ-11
connector, you must use an adapter to connect
the TTY device to your handheld.
TTY is only available on some BlackBerry Wireless
Handhelds.
Can I set the Phone to display
frequently called numbers?
Yes. You can set the phone to display a list of
frequently or recently called numbers instead of
call logs. In the phone options, click General
Options. Set the Phone List View field.
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How do I stop my handheld from
answering or ending calls
automatically?
To stop your handheld from answering calls
automatically when you remove it from the
holster, in the phone options, click General
Options. Set the Auto Answer Calls field to No.
To stop your handheld from ending calls
automatically when you insert it in the holster, in
the phone options, click General Options. Set the
Auto End Calls field to No.
Can I change how my phone number
appears in the phone?
Yes. Edit your SIM card phone number to change
how your phone number appears in the phone. In
the handheld options, click SIM Card. Click the
trackwheel. Click Edit SIM Phone Number. Edit
your phone number and save your changes.
If you edit your SIM card phone number, the
number that appears in the My Number field in
the phone changes. Editing the SIM card phone
number does not change the actual number used
to make and receive calls.
You can also hide your phone number so that it
does not appear in the phone. In the phone
options, click General Options. Set the Show My
Number field to No.
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109
Browser — frequently asked questions
•Why are there no browsers available on my
handheld?
•Can I use the BlackBerry Browser?
•How do I change the browser home page?
•How do I change the type of content that the
browser accepts?
•Can I override the character set encoding of
web pages?
•What is the Available Offline check box that
appears when I’m adding a bookmark?
•Can I view web pages that contain JavaScript
or animated graphics?
•Why did the web page form not submit?
•How do I use the browser queue?
•How do I control when scripts are run on my
handheld?
•With multiple browsers on my handheld, how
do I connect a browser with a Home screen
shortcut key?
•How do I change which browser opens when
I click a link in an open email message?
•On my browser home page, when I hold the
Escape button, the application closes. Can I
change this?
•What options can I set for WAP Browser
security?
•What options can I set for BlackBerry
Browser security?
Why are there no browsers available
on my handheld?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
Depending on your service provider or your theme,
the location and name for your handheld browsers
might change.
Can I use the BlackBerry Browser?
Yes, if your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 3.5 or later for Microsoft® Exchange or the
BlackBerry Enterprise Server version 2.2 or later for
IBM® Lotus® Domino®. For more information on
the BlackBerry Browser, contact your system
administrator.
How do I change the browser home
page?
In the browser options, click Browser
Configuration. In the Home Page Address field,
change the web page address. Save your changes.
Depending on your service provider, you might
not be able to change your home page.
How do I change the type of content
that the browser accepts?
In the browser options, click Browser
Configuration. In the Content Mode field, set the
type of content that the browser accepts. Save
your changes.
110
Can I override the character set
encoding of web pages?
Yes. On a web page, click the trackwheel. Click Set
Encoding. Clear the Auto mode check box. Set the
Default Charset field. Click OK. The browser uses
the default character set to display all web pages.
What is the Available Offline check
box that appears when I’m adding a
bookmark?
The Available Offline check box enables you to
view the web page when you are not connected to
the wireless network or when you are outside an
area of wireless coverage. When you view the web
page offline, it displays the information that was
current when you last viewed the bookmark
online. To change this check box, you must create
the bookmark again.
Can I view web pages that contain
JavaScript or animated graphics?
Yes. Use the BlackBerry Browser to view .html web
pages that contain JavaScript or animated
graphics. In the browser options, click General
Properties. Select the Support JavaScript check
box and set the Repeat Animations field. Save
your changes.
To view .html web pages containing JavaScript or
animated graphics, your handheld must be
integrated with an email account using the
BlackBerry Enterprise Server 4.0. To view web
pages with JavaScript, your handheld must be
enabled for JavaScript support. The BlackBerry
Browser does not support some style sheets or
dynamic HTML. For more information, contact
your system administrator.
Why did the web page form not
submit?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
How do I use the browser queue?
The browser queue lists all of the forms submitted
when you were not within an area of sufficient
wireless coverage.
To view a form in the queue, in the browser
options, click Offline Queues. Click a form. Click
Get Link.
To delete a form in the queue, click the form. Click
Delete.
How do I control when scripts are
run on my handheld?
In the browser options, click General Properties.
Select the Prompt Before Running WML Scripts
check box. You are prompted before browser
scripts are run.
With multiple browsers on my
handheld, how do I connect a
browser with a Home screen
shortcut key?
In the handheld options, click Browser. In the W
hotkey configuration field, select which WAP
Browser opens when you press the W key on the
Home screen. In the B hotkey configuration field,
select which BlackBerry Browser opens when you
press the B key on the Home screen.
111
You can only change these fields if you have
multiple browsers for the same browser type on
your handheld. Also, the shortcut keys are only
available on the Home screen if, in the general
phone options, the Dial From Home Screen field is
set to No.
How do I change which browser
opens when I click a link in an open
email message?
In the handheld options, click Browser. Set the
Default Browser Configuration to the browser to
use when you click links.
On my browser home page, when I
hold the Escape button, the
application closes. Can I change
this?
Yes. In the browser options, click General
Properties. Select the Prompt Before Closing
Browser On Escape check box. You receive a
prompt before the browser closes.
What options can I set for WAP
Browser security?
To set WAP Browser security, in the handheld
options, click WTLS. In the Encryption Strength
field, set the encryption level for connecting to
your WAP gateway. In the Prompt for Server Trust
field, set whether to prompt for WTLS connection
authentications if the handheld cannot
authenticate the connection automatically.
What options can I set for
BlackBerry Browser security?
Transport Layer Security (TLS) can apply to the
connection from your BlackBerry Enterprise Server
to a web server, or it can apply to the entire
connection from your handheld to a web server.
To set BlackBerry Browser security, in the
handheld options, click TLS.
To apply TLS to the connection from your
BlackBerry Enterprise Server to a web server, set
the TLS Default field to Proxy. Set the Allow
HTTPS Redirections field and the Trusted Hosts
field.
To apply TLS to the entire connection from your
handheld to a web server, set the TLS Default field
to Handheld. Set the Algorithm, Server
Authentication, and Client Authentication fields.
In the Algorithm field, set the type of algorithm,
the encryption strength, and whether only Federal
Information Processing Standards (FIPS)-approved
key algorithms are supported.
In the Server Authentication field, set whether to
prompt about server security issues. If an item is
set to False, connections are prevented if a server
security issue occurs.
In the Client Authentication field, set whether to
prompt about client security issues. If an item is
set to False, connections are prevented if a client
security issue occurs.
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113
Contacts — frequently asked questions
•How do I add multiple contacts with the
same name to my contact list?
•Can I change how my contacts, tasks, or
memos are displayed?
•What are the User 1, User 2, User 3, and User
4 fields on the New Address screen?
•Can I clear all the categories that apply to a
contact, task, or memo?
•Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
•How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
How do I add multiple contacts with
the same name to my contact list?
In the address book options, set the Allow
Duplicate Names field to Yes.
Can I change how my contacts,
tasks, or memos are displayed?
Yes. In the address book, tasks, or memo options,
change the Sort By field.
What are the User 1, User 2, User 3,
and User 4 fields on the New
Address screen?
These fields are extra fields where you can add
information for your contacts, such as birthdays or
anniversaries. You can edit the name of the field
for all your contacts and set up your BlackBerry
Desktop Software to synchronize with the
corresponding field in your desktop email
program.
To change the field name for a custom field, click
the trackwheel. Click Change Field Name.
Can I clear all the categories that
apply to a contact, task, or memo?
Yes. When editing the contact or memo, click the
trackwheel. Click Categories. Click the trackwheel.
Click Clear Selection.
Can I remove the prompt that
appears before I delete contacts,
calendar entries, tasks, or memos?
Yes. In the address book, calendar, tasks, or memo
options, set the Confirm Delete option to No.
How do I know how many contacts,
calendar entries, tasks, or memos I
have saved?
In the address book, calendar, tasks, or memo
options, the Number of Entries field displays how
many contacts, calendar entries, tasks, or memos
are saved.
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115
Calendar — frequently asked questions
•Can I synchronize PIM items over the wireless
network?
•Are there any restrictions for using the
calendar with Lotus Notes®?
•How do I expand the number of hours that
are shown in the calendar?
•How do I change the day of the week that is
shown first when viewing the calendar in
Week view?
•Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
•How do I scroll through the calendar in each
view?
•How do I change how long appointments
remain in the handheld calendar?
•How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
Are there any restrictions for using
the calendar with Lotus Notes®?
Yes. If you are a Lotus Notes® user, you cannot
create appointments that span multiple days.
Also, you can only edit the Subject, Location,
Reminder, and Notes fields and the Mark as
Private check box when editing the series for a
recurring appointment or meeting. When editing a
recurring meeting that you created, you can also
edit the meeting participants.
How do I expand the number of
hours that are shown in the
calendar?
In the calendar options, change the Start of Day
and End of Day fields.
How do I change the day of the week
that is shown first when viewing the
calendar in Week view?
In the calendar options, change the First Day Of
Week field.
How do I scroll through the calendar
in each view?
In Day view, roll the trackwheel to move through
the hours in a day. Roll the trackwheel to the top
of the screen to select a day in the navigation bar.
Click the trackwheel to view the selected day.
Hold the Alt key and roll the trackwheel to move
from one day to the next.
In Week view, roll the trackwheel to move
vertically through the hours in a day. Hold the Alt
key and roll the trackwheel to move horizontally
through the days of the week.
In Month view, roll the trackwheel to move
horizontally through the days of the month. Hold
Alt and roll the trackwheel to move vertically
between weeks.
In Agenda view, roll the trackwheel to move
through the appointments. Hold the Alt key and
roll the trackwheel to move through days.
How do I change how long
appointments remain in the
handheld calendar?
To change the number of days your handheld will
keep in the calendar, in the calendar options, set
the Keep Appointments field.
116
Appointments in your handheld calendar that are
older than the number of days that you specify in
the Keep Appointments field are removed from
your handheld. The appointments can be restored,
however, if you set the Keep Appointments field
to a longer period of time. When you increase the
amount of time in this field, any appointments in
your calendar during that period of time appear in
your handheld calendar.
119
Security — frequently asked questions
•What does the Verifying Security Software
dialog box mean when I restart my
handheld?
•How do I restore my handheld after clearing
it?
•How do I reduce the size of data stored on
my handheld?
•How do I prevent passwords from
accidentally being copied to the clipboard?
•How do I specify the criteria for randomly
generated passwords?
•Why do additional security features appear
in the handheld options?
•How do I prevent passwords from appearing
on the screen in the password keeper?
What does the Verifying Security
Software dialog box mean when I
restart my handheld?
When this dialog box appears, the handheld is
verifying that all security software is implemented
properly on your handheld. The tests run
automatically when your handheld restarts.
How do I restore my handheld after
clearing it?
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, contact your system administrator to
initiate enterprise activation.
If you are using the BlackBerry Desktop Software,
restore handheld data and services using the
Backup and Restore tool. For more information,
refer to the
BlackBerry Desktop Software Online
Help
.
How do I reduce the size of data
stored on my handheld?
To reduce the size of data stored on your
handheld, enable content compression.
How do I prevent passwords from
accidentally being copied to the
clipboard?
In the password keeper options, set the Allow
Clipboard Copy field to False.
How do I specify the criteria for
randomly generated passwords?
In the password keeper options, set the password
length and specify whether randomly generated
passwords must contain letters, numbers, or
symbols.
Why do additional security features
appear in the handheld options?
Additional security options such as Certificate
Servers, Certificates, Key Stores, S/MIME, or
Memory Cleaning might be available in the
handheld options. You can use these options with
the Secure Multipurpose Internet Mail Extensions
(S/MIME) Support Package. For more information,
refer to the
S/MIME Support Package User Guide
Supplement
.
How do I prevent passwords from
appearing on the screen in the
password keeper?
In the password keeper options, set the Show
Password field to False.
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121
Tips
•Home screen
•Searching
•Options and fields
•Navigating screens
•Typing
•Editing text
•Messages
•Attachments
•Phone
•Browser
•Calendar
•Calculator
Home screen
To use the handheld in the dark, press the Power
button.
To lock the handheld, set a password. Click Lock.
To lock the keyboard, on the Home screen, click
Keyboard Lock. To unlock the keyboard, double-
click the trackwheel.
To move an icon on the Home screen, select an
icon. Hold the Alt key and click the trackwheel.
Click Move Application. Place the icon. Click the
trackwheel.
To hide an icon on the Home screen, select an
icon. Hold the Alt key and click the trackwheel.
Click Hide Application.
To show a hidden icon on the Home screen, hold
the Alt key and click the trackwheel. Click Show
All. Hold the Alt key and click a crossed-out icon.
Click Hide Application.
To switch to another application, hold the Alt key
and press the Escape button. Continue to hold the
Alt key and select an application. Release the Alt
key to switch to that application.
To use shortcut keys to open an application from
the Home screen, open the phone options. Click
General Options. Change the Dial From Home
Screen field to No. The shortcut keys are
underlined on the Home screen. You can use these
keys, but you cannot make calls from this screen.
Searching
To search for text, click the trackwheel. Click Find.
Type the text.
To find a contact, type the contact name or initials
separated by a space.
Options and fields
To select a check box, press the Space key. To clear
the check box, press the Space key again.
To change an option field, hold the Alt key. Click a
value.
To move to an item in a list or menu, type the first
letter of the item.
To clear a field, click the trackwheel. Click Clear
Field.
Navigating screens
To move the cursor, roll the trackwheel.
122
To move the cursor in a different direction, hold
the Alt key and roll the trackwheel.
To exit a screen or dialog box, press the Escape
button.
To click an icon or menu item, roll the trackwheel
to select the item. Click the trackwheel.
To select multiple items or characters, hold the
Shift key and roll the trackwheel.
To page up or down in a list, hold the Alt key and
roll the trackwheel.
To move to the top of a screen, press T.
To move to the bottom of a screen, press B.
To move down a screen, press the Space key.
To move up a screen, press the Shift key + the
Space key.
To move to the next item, press N.
To move to the previous item, press P.
Typing
To capitalize a letter, hold the letter key until the
capitalized letter appears.
To insert a period, press the Space key twice. The
next letter is capitalized.
To type the alternate character on a key, hold the
Alt key and press the character key.
To type a symbol, press the Symbol key. Click a
symbol.
To type an accented or special character, hold the
letter key and roll the trackwheel.
To turn on CAP lock, press the Alt key + the Right
Shift key.
To turn on NUM lock, press the Right Shift key +
the Alt key.
To turn off NUM lock or CAP lock, press the Right
Shift key.
To type numbers in a number field, press the
number keys. You do not need to press the Alt key.
To type a letter in a number field, hold the number
key until the letter appears.
To insert the at sign (@) and periods in an email
field, press the Space key.
Editing text
To select a line of text, press the Shift key and roll
the trackwheel.
To select text character by character, hold the Shift
key and roll the trackwheel.
To cut the selected text, press the Shift key + the
Backspace key.
To copy the selected text, press the Alt key and
click the trackwheel.
To paste the selected text, press the Shift key and
click the trackwheel.
Messages
To open the selected message, press the Enter key.
To compose a message from the messages list,
press C.
To reply to a message, press R.
123
To forward a message, press F.
To reply to all, press L.
To file a message, press I.
To search for text within a message, press S. To
search for the next occurrence of the text, press S
again.
To move down a page, press the Enter key.
To move up a page, press the Alt key + the Enter
key.
To view sent messages, in the messages list, press
the Alt key + O.
To view received messages, in the messages list,
press the Alt key + I.
To view SMS messages, in the messages list, press
the Alt key + S.
To view phone call logs, in the messages list, press
the Alt key + P.
To view voice mail messages, in the messages list,
press the Alt key + V.
To move to the next unopened item, press U.
To move to the next related message, press J.
To move to the previous related message, press K.
To mark a message as opened or unopened, press
the Alt key + U.
To move to the last cursor position in a received
message, press G.
To view the email address or PIN of a sender or a
recipient, in the To or From field of a received
message, select a name. Press Q. To show the
display name again, press Q.
To delete selected messages, press the Delete key.
Attachments
To switch between viewing the generated table of
contents and the full content for a document
attachment, press V.
To switch to a different worksheet within a
spreadsheet attachment, press V. Select a
worksheet and press the Enter key.
To change the column size, press W.
To turn on or turn off column and row labels, press
H.
To move to a specific cell, press G.
To display the contents of a specific cell, press the
Space key.
To pan horizontally across an image, hold the Alt
key and roll the trackwheel.
To zoom into an image, press I. To continue
zooming into an image, hold the Left Shift key and
roll the trackwheel.
To zoom out of an image, press O. To continue
zooming out of an image, hold the Left Shift key
and roll the trackwheel.
To zoom to the original image size, press W.
To rotate an image, press R.
124
Phone
To open the phone, press the Phone button or
press the Space key.
To end a call, hold the Escape button.
To call a selected name or phone number, press
the Enter key.
To call a speed dial number, hold the assigned
letter key.
To type an extension, press the Alt key + the 8
key. Type the extension number.
To dial the last number that you typed, press the
Space key + the Enter key.
To call your voice mail access number, hold 1.
To type letters in phone numbers, hold the Alt key
and type letters.
To mute a call, press the Phone button. To turn
mute off, press the Phone button again.
To change the volume during a call, roll the
trackwheel.
To move to the top of the Phone screen while
viewing the list of contacts, press the Space key.
To insert a wait when typing a phone number,
press B.
To insert a pause when typing a phone number,
press N.
Browser
To return to the last page that you viewed, press
the Escape button.
To insert a period in the Go To dialog box, press
the Space key.
To insert a slash mark (/) in the Go To dialog box,
press the Shift key + the Space key.
To go to the home page, press H.
To edit a web address in the Go To dialog box,
hold the Alt key and roll the trackwheel. Select an
address. Edit the text. Click the trackwheel.
To open the bookmarks screen, press K.
To add a bookmark, press A.
To refresh a web page, press R.
To search for a word on a page, press F. To find
the next instance of a word on a page, press the
Alt key + F.
To view the history, press I.
To move to the next page in the history, press N.
To move to the previous page in the history, press
the Delete key.
To view, copy, or send the address for a link, press
L.
To view, copy, or send the address for a page,
press P.
To view more images, press M.
To view all images, press Q.
To open the browser options, press O.
To move down a page, press the Space key.
125
To move up a page, press the Shift key + the
Space key.
To save a web page to the messages list, press S.
To stop a web page from loading, press the Escape
button.
To move to a specific web page, press G.
To move between full-screen mode and normal
mode, press U.
To move the browser to the background to use
another application, press D.
To close the browser, hold the Escape button.
Calendar
For these tips to work in Day view, in the calendar
options, set the Enable Quick Entry field to No.
To change to Agenda view, press A.
To change to Day view, press D.
To change to Week view, press W.
To change to Month view, press M.
To move to the current date, press T.
To move to a specific date, press G.
To create an appointment, press C.
To move to the next day, week, or month, press
the Space key.
To move to the previous day, week, or month,
press the Shift key + the Space key.
To move the cursor horizontally in Week view,
hold the Alt key and roll the trackwheel.
To move the cursor vertically in Month view, hold
the Alt key and roll the trackwheel.
Calculator
To add, press I.
To subtract, press U.
To multiply, press A.
To divide, press G.
To clear the screen, press Y.
To clear the last entry, press T.
To find the square root, press V.
To use the percent function, press B.
To add a number to the memory, type the number
and press L.
To recall the memory, press J.
To replace the memory, type a number and press
K.
To clear the memory, press H.
To scroll vertically, hold the Alt key and roll the
trackwheel.
To display the result of your calculation, press the
Enter key.
126
127
Legal notice
© 2004 Research In Motion Limited. All rights
reserved. The BlackBerry and RIM families of
related marks, images and symbols are the
exclusive properties and trademarks of Research In
Motion Limited. RIM, Research In Motion, 'Always
On, Always Connected' and BlackBerry are
registered with the U.S. Patent and Trademark
Office and may be pending or registered in other
countries.
Microsoft and Outlook are registered trademarks
of Microsoft Corporation in the United States
and/or other countries. IBM, Lotus, Domino, and
Lotus Notes are trademarks of IBM in the United
States.
All other brands, product names, company names,
trademarks, and service marks are the properties
of their respective owners.
The BlackBerry handheld and/or associated
software are protected by copyright, international
treaties, and various patents, including one or
more of the following U.S. patents: 6,278,442;
6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents
are registered or pending in various countries
around the world. Visit www.rim.com/
patents.shtml for a current listing of applicable
patents.
This document is provided “as is” and Research In
Motion Limited (RIM) assumes no responsibility
for any typographical, technical, or other
inaccuracies in this document. RIM reserves the
right to periodically change information that is
contained in this document; however, RIM makes
no commitment to provide any such changes,
updates, enhancements, or other additions to this
document to you in a timely manner or at all. RIM
MAKES NO REPRESENTATIONS, WARRANTIES,
CONDITIONS, OR COVENANTS, EITHER EXPRESS
OR IMPLIED (INCLUDING, WITHOUT
LIMITATION, ANY EXPRESS OR IMPLIED
WARRANTIES OR CONDITIONS OF FITNESS FOR
A PARTICULAR PURPOSE, NON-INFRINGEMENT,
MERCHANTABILITY, DURABILITY, TITLE, OR
RELATED TO THE PERFORMANCE OR NON-
PERFORMANCE OF ANY SOFTWARE
REFERENCED HEREIN, OR PERFORMANCE OF
ANY SERVICES REFERENCED HEREIN). IN
CONNECTION WITH YOUR USE OF THIS
DOCUMENTATION, NEITHER RIM NOR ITS
AFFILIATED COMPANIES AND THEIR RESPECTIVE
DIRECTORS, OFFICERS, EMPLOYEES, OR
CONSULTANTS SHALL BE LIABLE TO YOU FOR
ANY DAMAGES WHATSOEVER BE THEY DIRECT,
ECONOMIC, COMMERCIAL, SPECIAL,
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR
INDIRECT DAMAGES, EVEN IF RIM HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, INCLUDING, WITHOUT LIMITATION,
LOSS OF BUSINESS REVENUE OR EARNINGS,
LOST DATA, DAMAGES CAUSED BY DELAYS,
LOST PROFITS, OR A FAILURE TO REALIZE
EXPECTED SAVINGS.
This document might contain references to third-
party sources of information and/or third-party
web sites (“Third-Party Information”). RIM does
not control, and is not responsible for, any Third-
Party Information, including, without limitation,
the content, accuracy, copyright compliance,
legality, decency, links, or any other aspect of
Third-Party Information. The inclusion of Third-
Party Information in this document does not imply
128
endorsement by RIM of the third party in any way.
Any dealings with third parties, including, without
limitation, compliance with applicable licenses,
and terms and conditions are solely between you
and the third party. RIM shall not be responsible
or liable for any part of such dealings.
You are solely responsible for the selection,
implementation, and performance of any third-
party applications that you use with the handheld
or desktop software. Research In Motion does not
in any way endorse or guarantee the security,
compatibility, performance, or trustworthiness of
any third-party application and shall have no
liability to you or any third-party for issues arising
from such third-party applications.
129
Index
A
accept
meeting invitation, 48
service books, 85
accessibility, default volume, 34
activation, enterprise, 5
adding
applications, 41
call forwarding number, 32
call notes, 31
contacts, 43
contacts from attachments, 21
contacts to FDN list, 34
contacts to messages, 7
contacts to SIM card phone book, 75
display language, 67
email signature, 9
meeting invitees, 49
members to mailing lists, 43
multiple contacts to filters, 10
network to network list, 71
pauses and waits, 44, 106
ring tones, 41, 42
SIM card contacts to address book, 75
See also
creating
address book
adding SIM card contacts, 75
customizable fields, 113
managing remote search results, 45
searching remote, 44
updating contacts from attachments, 21
See also
contacts
address book attachments
about, 21
adding, 7
opening, 21
addresses
image, 38
link, 38
web page, 38
alarmfrequently asked questions, 55
notification, 55
reminders and power off, 69
setting, 55
setting date and time in, 61
silencing, 55
snooze, 55
turning off, 55
volume, 55
weekend notification, 55
alpha-dialing, 30
answering calls, 30
applications
adding, 41
deleting, 41
downloading, 41
frequently asked questions, 42
switching between, 121
third-party and data transmission, 80
viewing details, 41
viewing list, 41
appointments
changing, 48
deleting, 48
number of, 113
opening, 48
recurring, 47
scheduling, 47
scheduling quickly, 47
area codes, setting default, 33
130
attachments
adding contacts from, 21
opening, 21
tips, 123
updating contacts from, 21
See also
file attachments; address book
attachments; images
AutoText
creating entries, 27
deleting entries, 27
editing entries, 27
example, 27
inserting macros, 28
specified case and smartcase, 27
using, 27
viewing entries, 27
available features, 87
B
backlight
adjusting brightness, 65
configuring, 65
using, 65
backup
about, 25
type of handheld data backed up, 25
battery
about, 69
extending life, 69
keeping charged, 69
level, 69
book icon,
See
service books
bookmarks
adding folders, 39
available offline, 110
changing, 39
creating, 39
deleting, 39
moving, 39
organizing, 39
renaming folders, 39
BrickBreaker
paddle speed, 83
playing, 83
tips, 83
131
browser
about, 37
changing content type, 109
changing home page, 109
clearing cache, 39
closing, 38
controlling scripts, 110
frequently asked questions, 109
hiding, 38
home page, 37
JavaScript support, 110
navigating, 37
receiving content from web applications, 41
requirements for using, 109
sending images, 38
sending links, 38
sending web page address, 38
tips, 124
using queue, 110
viewing history, 37
viewing images, 38
See also
web pages
browser push
about, 41
enabling, 42
notification options, 41
C
cache, browser, 39
calculator
converting measurements, 57
memory, 57
tips, 125
calendar
about, 47
changing default reminder length, 48
changing first day of week, 115
changing views, 47
default view, 47
expand hours shown, 115
frequently asked questions, 115
navigating, 115
reminders and power off, 69
restrictions for Lotus Notes users, 115
scheduling appointments, 47
scheduling appointments quickly, 47
scheduling meetings, 48
setting notification for, 63
synchronizing, 23
tips, 125
today, 47
view agenda, 47
view day, 47
view month, 47
view week, 47
viewing next or previous, 47
viewing specific date, 47
call barring,
See
call blocking
call blocking
changing password, 32
disabling, 32
enabling, 32
requirements for using, 106
call forwarding
adding forward number, 32
changing forward number, 106
deleting forward number, 33
requirements for using, 106
setting, 32
call logs
adding notes, 31
deleting notes, 31
editing notes, 31
forwarding notes, 31
using, 31
132
call waiting
requirements for using, 106
setting, 33
calls alternating between, 30
answering, 30
default volume, 34
dialing using letters, 30
disconnect contact from conference, 31
dropping from conference, 31
emergency, 29
ending, 29, 30
fixed dialing, 34
formatting conference call numbers, 106
hold, 30
ignoring, 30
logging, 31
making, 29
making conference, 30
making from Home screen, 105
making using speed dial, 29
mute, 30
reset timers, 35
setting notification for, 63
smart dialing, 33
splitting conference, 31
transferring, 31
TTY, 34
See also
phone
categories
about, 43, 51, 53
applying, 44, 52, 53
clearing all, 113
creating, 44, 51, 53
deleting, 44, 52, 53
viewing contacts by, 44
viewing memos by, 53
viewing tasks by, 52
cell broadcast messages
about, 16
enabling, 16
managing channels, 16
changing
appointments, 48
bookmarks, 39
browser content type, 109
browser home page, 109
calendar views, 47
call block password, 32
date, 61
default calendar reminder, 48
email messages, 8
first day of week in calendar, 115
handheld password, 77
mailing list members, 43
meeting invitees, 49
meetings, 48
message recipients, 8
message status, 8
order of networks, 73
PIN messages, 8
SIM card security PIN code, 76
task status, 51
time, 61
See also
editing; setting
charging battery, 69
checking voice mail, 30
clearing
all categories, 113
browser cache, 39
fields, 121
handheld data, 80
conference calls, 30
conflicts, with mailbox data, 103
133
contacts
adding, 43
adding from company address book, 44
adding to FDN list, 34
adding to messages, 7
allowing duplicate, 113
applying categories, 44
assigning speed dial, 31
calling, 29
categories, 43
clearing all categories, 113
creating categories, 44
deleting, 43
deleting categories, 44
editing, 43
frequently asked questions, 113
managing remote search results, 45
number of, 113
searching in remote address book, 44
SIM card, 75
sorting, 113
synchronizing, 23
viewing, 43
viewing by category, 44
See also
address book
content compression
about, 78
enabling, 78
content protection
about, 78
enabling, 78
converting measurements, 57
copying
network time, 61
passwords, 80
text, 27
corporate extension dialing, setting, 33
country codes, setting default, 33
coverage
frequently asked questions, 72
selecting network, 72
creating
AutoText entries, 27
bookmarks, 39
categories, 44, 51, 53
email filters, 10
email filters quickly, 10
email messages, 7
generic email filters, 92
links, 90
mailing lists, 43
PIN messages, 13
profiles, 63
random passwords, 79
SMS messages, 15
tasks, 51
See also
adding
cursor speed, setting, 28
customizing,
See
setting
cutting text, 27
D
date, setting, 61
decline meeting invitation, 48
default
length of calendar reminder, 48
profiles, 63
deleted items, emptying folder, 104
134
deleting
appointments, 48
AutoText entries, 27
bookmarks, 39
call forwarding number, 33
call notes, 31
categories, 44, 52, 53
contacts, 43
downloaded ring tones, 63
email filters, 10
email messages, 8
email reconciliation, 23
fixed dialing contacts, 35
images, 39
mailing lists, 43
meetings, 48
memos, 53
MMS messages, 17
multiple messages, 8
networks from list, 72
original text from reply, 8
over the wireless network, 23
password keeper passwords, 80
PIN messages, 8
prior messages, 8
profiles, 63
remote address book search results, 45
saved searches, 19
service books, 85
SIM card phone book contacts, 75
SMS messages, 16
speed dial, 31
tasks, 51
theme, 66
third-party applications, 41
See also
removing
delivery confirmation
for email messages, 90
for PIN messages, 90
for SMS messages, 95
dialing
add pause, 44
add wait, 44
using letters, 30
disabling
alarm, 55
call blocking, 32
email filters, 10
handheld password, 77
display
language, 67
options, 65
phone number, 107
SMS messages, 95
distribution lists,
See
mailing lists
downloading
applications, 41
frequently asked questions, 42
preview ring tones, 42
ring tones, 41
draft messages, saving, 7
E
editing
AutoText entries, 27
call notes, 31
contacts, 43
email filters, 10
fixed dialing contacts, 35
mailing lists, 43
memos, 53
password keeper passwords, 80
profiles, 63
saved searches, 19
SIM card phone book contacts, 75
speed dial, 31
task status, 51
tips, 122
See also
setting, changing
135
email filters
about, 9
adding multiple contacts, 10
based on sender, 10
based on subject, 10
creating, 10
creating generic, 92
creating quickly, 10
frequently asked questions, 92
managing, 10
order of, 10
email messages
adding contacts, 7
adding signature, 9
changing, 8
deleting, 8
delivery confirmation, 90
filing, 8, 91
filtering, 92
forwarding, 8
frequently asked questions, 89
from a specific service, 7
opening, 7
redirecting from folders, 10, 92, 104
replying, 8
requirements for filing, 91
resending, 8
restricting, 92
saving, 8
saving sent, 9
sending, 7
sending images in, 38
sending links in, 38
sending web page addresses in, 38
setting importance, 7
stop forwarding, 93
stop from sending, 90
viewing filed, 8
viewing longer subject line, 91
See also
messages
email reconciliation
about, 23
deleted messages, 23
handling conflicts, 103
over the wireless network, 23
requirements for using, 103
with personal folders, 104
email redirection
frequently asked questions, 90
redirecting from folders, 10, 92, 104
email signature
about, 9
adding, 9
emergency calls, making, 29
emptying deleted items folder, 104
enabling
alarm snooze, 55
browser push, 42
call blocking, 32
cell broadcast messages, 16
content compression, 78
content protection, 78
email filters, 10
fixed dialing, 34
handheld password, 77
encryption keys
about, 79
regenerating, 79
ending, calls, 29, 30
enterprise activation, 5
escalating volume, 64
extending battery life, 69
F
FDN,
See
fixed dialing
136
file attachments
about, 21
changing display of, 100
file information, 100
frequently asked questions, 99
images, 21
increasing detail in images, 22
memory use, 100
navigating, 21
opening, 21
opening table of contents, 21
paning images, 22
password protected, 99
receiving more of long attachments, 100
requirements for viewing, 99
retrieving embedded content, 21
rotating images, 22
searching within, 100
showing tracked changes, 101
skipped content, 101
supported file formats, 21
viewing spreadsheet cells, 100
zooming images, 22
filing email messages, 8, 91
filters,
See
email filters
finding
MMS number, 17
phone number, 29
PIN, 13
SMS number, 15
software version, 87
firewall, 80
fixed dialing
about, 34
adding contacts, 34
deleting contacts, 35
editing contacts, 35
enabling, 34
requirements for using, 106
folder redirection, setting, 10
folders
adding for bookmarks, 39
available for email redirection, 92
changing, 92
collapsing, 8, 39
expanding, 8, 39
redirecting email from, 10, 104
redirecting sent items, 11
renaming for bookmarks, 39
viewing filed messages, 8
font, setting, 66
forwarding
call notes, 31
calls, 32
email messages, 8
MMS messages, 17
PIN messages, 8
SMS messages, 16
frequently asked questions
alarm, 55
applications, 42
automatic wireless backup, 25
browser, 109
calendar, 115
contacts, 113
downloading, 42
email and PIN messages, 89
email filters, 92
email redirection, 90
file attachments, 99
memos, 53
MMS messages, 97
network, 72
phone, 105
security, 119
SMS messages, 95
synchronization, 103
tasks, 52
typing, 28
full content, opening, 21
G
generating new encryption keys, 79
137
getting started, 5
groups,
See
mailing lists
H
handheld
activating over wireless network, 5
backing up data, 25
changing folders on, 92
resetting, 69
restoring, 25
silencing, 63
turning off automatically, 69
turning on automatically, 69
handheld data
backed up during wireless backup, 25
clearing, 80
reducing size, 119
restoring, 119
handheld password
about, 77
changing, 77
disabling, 77
setting, 77
hidingapplications, 121
browser, 38
phone number, 107
tracked changes in attachments, 101
high importance, setting, 7
holding calls, 30
home page, viewing, 37
I
ignoring calls, 30
images
address, 38
copying addresses, 38
deleting, 39
opening, 21, 39
saving, 38
sending from browser, 38
showing placeholders on web pages, 38
viewing in browser, 38
importance, setting, 7
increasing detail in images, 22
inserting macros in AutoText entries, 28
invitation, responding to, 48
K
key rate, setting, 28
key tones, enabling, 28
keyboard lock, 78
keys, encryption, 79
L
language
adding, 67
removing, 67
setting, 67
light, 65
links address, 38
copying addresses, 38
creating, 90
sending from browser, 38
using, 90
loading programs, 42
locking
handheld, 78
keyboard, 78
logging calls, 31
M
mailbox
add out of office reply from handheld, 9
conflicts, 103
mailing lists
adding members, 43
changing members, 43
creating, 43
deleting, 43
deleting members, 43
editing, 43
viewing, 43
viewing members, 43
making
calls, 29
conference calls, 30
emergency calls, 29
138
managing, cell broadcast messages, 16
marking messages opened and unopened, 8
measurements, converting, 57
meetings
changing, 48
changing attendees, 49
deleting, 48
inviting attendees, 49
number of, 113
opening, 48
recurring, 48
removing attendees, 49
requirements for creating, 103
responding to invitations, 48
scheduling, 48
memory, changing cache size, 100
memos
applying categories, 53
categories, 53
clearing all categories, 113
creating categories, 53
deleting, 53
deleting categories, 53
editing, 53
number of, 113
synchronizing, 23
viewing, 53
viewing by category, 53
writing, 53
messages
deleting, 91, 96
deleting multiple, 8
different icons, 91
marking opened, 8
marking unopened, 8
preloaded on handheld, 90
receiving more of long messages, 90
saving draft, 7
searching, 19
searching by recipient, 19
searching by sender, 19
searching by subject, 19
setting notification for, 63
setting search criteria, 19
tips, 122
MMS messages
about, 17
finding number, 17
frequently asked questions, 97
managing, 17
opening, 17
retrieving, 17
See also
messages
moving
bookmarks, 39
email filter position, 10
speed dial contact, 31
multi-media message service,
See
MMS messages
muting calls, 30
N
navigating
browser, 37
calendar, 115
file attachments, 21
tips, 121
network list
about, 71
adding network, 71
changing, 72
changing order, 73
deleting networks, 72
scanning for networks when adding, 72
139
preferred network list,
See
network list
network time, copying, 61
notification profiles,
See
profiles
notification, for browser push, 41
numbers
finding MMS, 17
finding phone, 29
finding PIN, 13
finding SMS, 15
O
opening
address book attachments, 21
appointments, 48
email messages, 7
file attachments, 21
images, 21, 38, 39
meetings, 48
MMS messages, 17
PIN messages, 7
SMS messages, 15
tasks, 51
See also
viewing
order, filters, 10
organizing bookmarks, 39
out of office reply
about, 9
disabling automatically, 9
setting, 9
owner information, setting, 81
P
paning images, 22
password keeper
about, 79
changing password, 80
copying passwords, 80
deleting passwords, 80
editing passwords, 80
options, 119
viewing passwords, 80
password protected attachments, 99
passwords
call blocking, 32
copying, 80
creating random, 79
displaying in password keeper, 119
keeping, 79
preventing copying, 119
random, 119
storing, 79
See also
handheld password
pasting text, 27
pause, adding, 44, 106
personal folders, reconciling with, 104
personal identification number,
See
PIN
phoneassigning speed dial, 31
blocking calls, 32
call waiting, 33
calling corporations, 33
change display of phone number, 107
changing fixed dialing entries, 35
checking voice mail, 30
dialing using letters, 30
editing number, 107
finding number, 29
forwarding calls, 32
frequently asked questions, 105
hiding phone number, 107
restricting identity, 105
set default country and area codes, 33
smart dialing, 33
tips, 124
TTY, 34
using other applications, 30
using speed dial, 29
using when handheld is locked, 105
voice mail, 33
volume, 30
See also
calls
phone book, SIM card, 75
phone calls,
See
calls
PIN code, changing for SIM card security, 76
140
PIN messages
about, 13
adding contacts, 7
changing, 8
deleting, 8
delivery confirmation, 90
forwarding, 8
frequently asked questions, 89
opening, 7
replying, 8
resending, 8
saving, 8
sending, 13
set as high priority, 91
setting importance, 7
viewing longer subject line, 91
See also
messages
PIN, finding, 13
powerabout, 69
turning off, 69
turning off automatically, 69
turning on automatically, 69
preview ring tones, 42
priority of messages, setting, 7
profiles
about, 63
alarm, 55
creating, 63
deleting, 63
editing, 63
enabling, 63
escalating volume, 64
See also
ring tones
programs, loading, 42
protecting handheld content, 78
R
recalling saved searches, 19
recipient, searching by, 19
recurring appointments,
See
appointments
recurring meetings,
See
meetings
redirecting email, 10, 92
reducing data size, 78, 119
refreshing web pages, 38
registering with the wireless network, 72
reminders
calendar, 48
power off, 69
remote address book search, 44
removing
display language, 67
meeting invitees, 49
SMS message history, 16
See also
deleting
replying
deleting original text, 8
email messages, 8
PIN messages, 8
SMS messages, 16
requirements
browser, 109
call blocking, 106
call forwarding, 106
call waiting, 106
email reconciliation, 103
filing email messages, 91
fixed dialing, 106
TTY, 106
viewing file attachments, 99
wireless PIM synchronization, 103
resending
email messages, 8
PIN messages, 8
SMS messages, 16
resetting
call timers, 35
handheld, 69
restoring
about, 25
deleted service books, 85
handheld, 119
handheld data, 25
141
ring tones
adding, 41, 42
deleting, 63
downloading, 41
listening, 63
previewing, 42
showing, 63
testing, 63
See also
profiles
rotating images, 22
S
savingdraft messages, 7
email messages, 8
images, 38
MMS messages, 17
PIN messages, 8
searches, 19
sent email messages, 9
SMS messages, 16
web page requests, 39
web pages, 39
scheduling
appointments, 47
appointments quickly, 47
meetings, 48
screenhome screen background, 65
lighting, 65
options, 65
saver, 65
scrolling
horizontally in attachments, 21
in opposite direction, 122
through calendar views, 115
search criteria, setting, 19
searches
deleting saved, 19
editing saved, 19
recalling saved, 19
saving, 19
viewing last, 19
viewing saved, 19
searching
about, 19
across the handheld, 19
by recipient, 19
by sender, 19
by subject, 19
remote address book, 44
set search criteria, 19
tips, 121
within attachments, 100
security
additional features, 119
Certificate Servers, 119
Certificates, 119
changing handheld password, 77
changing SIM card PIN code, 76
content compression, 78
content protection, 78
disabling handheld password, 77
encryption keys, 79
firewall settings, 80
frequently asked questions, 119
Key Stores, 119
locking handheld, 78
Memory Cleaning, 119
password keeper, 79
regenerating encryption keys, 79
S/MIME, 119
self tests, 80, 119
SIM card, 76
storing passwords, 79
third-party applications, 80
TLS, 39
verify software, 80
WTLS, 39
selecting wireless network, 72
sender, searching by, 19
142
sending
address book attachments, 7
email messages, 7
email messages from a specific service, 7
images in email messages, 38
links in email messages, 38
PIN messages, 13
SMS messages, 15
web page addresses, 38
sent items
redirecting to handheld, 11
saving, 9
viewing, 8
service books
about, 85
accepting, 85
deleting, 85
receiving, 85
restoring deleted, 85
viewing, 85
service, sending messages from specific, 7
setting
alarm, 55
alarm volume, 55
call waiting, 33
cursor speed, 28
date, 61
default volume for calls, 34
folder redirection, 10
font, 66
handheld password, 77, 78
home screen background, 65
importance level of messages, 7
language, 67
out of office reply from handheld, 9
owner information, 81
profiles, 63
screen saver, 65
search criteria, 19
SIM card security, 76
theme, 66
time, 61
time automatically, 61
TLS, 111
TTY, 34
voice mail options, 33
WTLS, 111
See also
editing; changing
short message service,
See
SMS messages
showing
applications, 121
tracked changes, 101
silencing
alarm, 55
handheld, 63
SIM card
editing phone number, 107
security, 76
SMS messages, 75
143
SIM card phone book
about, 75
adding contacts, 75
adding contacts to your address book, 75
deleting contacts, 75
editing contacts, 75
types of entries, 75
skipped content, 101
smart dialing
about, 33
corporate extension dialing, 33
default area code, 33
default country code, 33
smartcase, definition, 27
SMS messages
about, 15
delivery confirmation, 95
display, 95
display more items in thread, 95
finding number, 15
frequently asked questions, 95
leaving on SIM card, 75
managing, 16
opening, 15
options, 95, 96
removing history, 16
resending, 16
sending, 15
typing SMS numbers, 15
See also
messages
snooze
enabling, 55
using, 55
software version, 87
sounds,
See
profiles
specified case, definition, 27
speed dial
assign letters, 31
assigning to contact, 31
deleting, 31
editing, 31
moving contact, 31
using, 29
viewing list, 31
spreadsheet attachment, 100
subject
searching by, 19
viewing more of, 91
subscriber information module card,
See
SIM card
switching tasks, 121
synchronization
frequently asked questions, 103
over the wireless network, 24
synchronizing
calendar, 23
contacts, 23
email,
See
email reconciliation
memos, 23
tasks, 23
T
table of contents, opening for file attachments, 21
task switcher, 121
tasks applying categories, 52
categories, 51
changing status of, 51
clearing all categories, 113
creating, 51
creating categories, 51
deleting, 51
deleting categories, 52
frequently asked questions, 52
number of, 113
opening, 51
setting notification for, 63
switching, 121
synchronizing, 23
viewing by category, 52
144
text cutting or copying, 27
pasting, 27
tips for editing, 122
text telephone,
See
TTY
themedeleting, 66
setting, 66
third-party applications, 80
time setting, 61
setting automatically, 61
timers, resetting, 35
tips for attachments, 123
for calculator, 125
for calendar, 125
for changing options, 121
for clearing fields, 121
for editing text, 122
for messages, 122
for navigating screens, 121
for searching, 121
for typing, 27, 122
for using the browser, 124
for using the phone, 124
home screen shortcuts, 28
on Home screen, 121
TLS about, 39
setting, 111
tracked changes, viewing, 101
transport layer security,
See
TLS
TTY about, 34
requirements for using, 106
setting, 34
tunes,
See
ring tones; profiles
turning off
alarm, 55
handheld automatically, 69
wireless radio, 71
turning on
handheld automatically, 69
wireless radio, 71
typingCAP lock, 27
copy text, 27
cut text, 27
enabling tones, 28
frequently asked questions, 28
home screen shortcuts, 28
NUM lock, 27
paste text, 27
setting cursor speed, 28
SMS numbers, 15
tips, 27, 122
using AutoText, 27
U
unlocking
handheld, 78
keyboard, 78
user-defined fields, 113
V
version, software, 87
145
viewing
application details, 41
AutoText entries, 27
by category, 44, 52, 53
contacts, 43
email filters, 10
filed messages, 8
list of applications, 41
mailing lists, 43
memos, 53
MMS messages, 17
next and previous web pages, 37
password keeper passwords, 80
saved searches, 19
sent items, 8
service books, 85
specific date in calendar, 47
speed dial list, 31
spreadsheets, 22
table of contents of file attachments, 21
terms of last search, 19
See also
opening
voice mail
checking, 30
setting options, 33
volume
adjusting for phone, 30
alarm, 55
escalating, 64
setting default for calls, 34
W
wait, adding, 44, 106
web pages
address, 38
animated graphics, 110
canceling requests, 37
copying addresses, 38
opening, 37
refreshing, 38
saving, 39
saving requests, 39
sending addresses, 38
setting notification for, 63
showing placeholders, 38
submitting forms, 110
viewing home page, 37
viewing next and previous, 37
See also
browser
wireless
backup, 25
email reconciliation, 23
restore, 25
wireless network
copying time from, 61
frequently asked questions, 72
registering with, 72
selecting, 72
selecting automatically, 72
selecting home network, 72
wireless PIM synchronization
about, 23
requirements, 103
setting, 24
wireless radio
turning off, 71
turning on, 71
wireless transport layer security,
See
WTLS
worksheet, selecting in attachments, 22
WTLSabout, 39
setting, 111
Z
zooming images, 22
146