BlackBerry RBD50UW BlackBerry Wireless Handheld User Manual userguide bb8707 umts
BlackBerry Limited BlackBerry Wireless Handheld userguide bb8707 umts
Contents
users manual
| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 657332 |
| Application ID | Hk1ddSIY+vo693n9dkY9hw== |
| Document Description | users manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 144.5kB (1806239 bits) |
| Date Submitted | 2006-05-12 00:00:00 |
| Date Available | 2006-06-24 00:00:00 |
| Creation Date | 2005-12-21 08:32:46 |
| Producing Software | Acrobat Distiller 6.0 (Windows) |
| Document Lastmod | 2005-12-21 08:39:31 |
| Document Title | userguide_bb8707_umts.book |
| Document Creator | FrameMaker 7.1 |
| Document Author: | tgraham |
BlackBerry Wireless Handheld Version 4.1 User Guide BlackBerry 8707 Wireless Handheld™ Model Number: RBD5xUW Last modified: 21 December 2005 Part number: SWD_X_HH(EN)-110.000 At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, “Always On, Always Connected”, the “envelope in motion” symbol, BlackBerry, and BlackBerry Enterprise Server are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. IBM, Lotus, Domino, and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States, other countries, or both. JavaScript is a trademark of Sun Microsystems, Inc. in the United States and other countries. Microsoft, Outlook, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Novell and GroupWise are either registered trademarks or trademarks of Novell, Inc. in the United States and other countries. vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The BlackBerry device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a list of RIM [as hereinafter defined] patents. This document is provided “as is” and Research In Motion Limited and its affiliated companies (“RIM”) assume no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third party sources of information, hardware or software, products or services and/or third party web sites (collectively the “Third-Party Information”). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third Party Information or the third party in any way. Installation and use of Third Party Information with RIM's products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings with Third Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third party. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses relating to Third Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use of Third Party Information shall be governed by and subject to you agreeing to the terms of the Third Party Information licenses. Any Third Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Contents Enterprise activation ............................................................................................................................................... 7 Email messages ....................................................................................................................................................... 9 PIN messages ..........................................................................................................................................................15 SMS messages.........................................................................................................................................................17 MMS messages .......................................................................................................................................................21 Search........................................................................................................................................................................25 Attachments ............................................................................................................................................................27 Synchronizing data ................................................................................................................................................31 Backing up and restoring device data..............................................................................................................33 10 Typing........................................................................................................................................................................35 11 Phone.........................................................................................................................................................................39 12 Browser .....................................................................................................................................................................47 13 Downloading ...........................................................................................................................................................53 14 Contacts....................................................................................................................................................................57 15 Calendar ...................................................................................................................................................................61 16 Tasks..........................................................................................................................................................................65 17 Memos.......................................................................................................................................................................67 18 Alarm.........................................................................................................................................................................69 19 Calculator.................................................................................................................................................................71 20 Bluetooth..................................................................................................................................................................73 21 Date and time .........................................................................................................................................................75 22 Profiles ......................................................................................................................................................................77 23 Screen display .........................................................................................................................................................81 24 Language..................................................................................................................................................................85 25 Power and battery..................................................................................................................................................87 26 Network coverage ..................................................................................................................................................89 27 SIM card....................................................................................................................................................................93 28 Security .....................................................................................................................................................................95 29 Third-party program control ............................................................................................................................. 101 30 BrickBreaker ......................................................................................................................................................... 105 31 Service books........................................................................................................................................................ 107 32 Frequently asked questions.............................................................................................................................. 109 33 General — frequently asked questions........................................................................................................... 111 34 Email and PIN messages — frequently asked questions .......................................................................... 113 35 SMS messages — frequently asked questions.............................................................................................. 119 36 MMS messages — frequently asked questions ............................................................................................ 121 37 Attachments — frequently asked questions ................................................................................................. 123 38 Synchronization — frequently asked questions ........................................................................................... 127 39 Phone — frequently asked questions.............................................................................................................. 131 40 Browser — frequently asked questions .......................................................................................................... 135 41 Contacts — frequently asked questions......................................................................................................... 139 42 Calendar — frequently asked questions ........................................................................................................ 141 43 Bluetooth — frequently asked questions....................................................................................................... 143 44 Security — frequently asked questions .......................................................................................................... 145 45 Shortcuts ............................................................................................................................................................... 147 46 Legal notice .......................................................................................................................................................... 149 Index....................................................................................................................................................................... 151 1 Enterprise activation About enterprise activation 2. In the device options, click Advanced Options. Activate the device over the wireless network 3. Click Enterprise Activation. Verify activation status 4. Type your corporate email address and the password provided to you by your system administrator. About enterprise activation Use the enterprise activation feature to integrate your BlackBerry® device with your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® Groupwise® email account if you have access to a BlackBerry Enterprise Server™ version 4.0 or later. You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup, personal information management synchronization, or wireless email reconciliation. If you have access to a BlackBerry Enterprise Server version 4.0 or later, and Enterprise Activation does not appear in the device options, verify with your service provider that your device is provisioned for enterprise activation. If your device is provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to a BlackBerry Enterprise Server version 4.0 or later, see the printed documentation that accompanied your device for more information about integrating your device with an email account. Activate the device over the wireless network 1. Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. 5. Click the trackwheel. 6. Click Activate. Note: Limit the use of your BlackBerry® device until enterprise activation is complete. Related topic Why are some messages already on my device? (See page 114.) Verify activation status If the BlackBerry® device has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to check the activation status. If Enterprise Activation does not appear on the Home screen, in the device options, click Enterprise Activation to check the activation status. User Guide 2 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Note: If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account. Resend sent messages Send email messages Resend pending messages 1. In a messages list, click the trackwheel. Manage messages 2. Click Compose Email. File messages 3. In the To field, type an email address or a contact name. View filed messages 4. Click the trackwheel. Delete multiple messages at one time 5. Type a message. Mark messages as opened or unopened 6. Click the trackwheel. Search the messages list 7. Click Send. Save a copy of messages sent from the device Add an auto signature Set an out-of-office reply Create filters Set folder redirection Messages shortcuts Email and PIN messages — frequently asked questions Open messages An unopened message appears in a messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. Notes: If a list of names appears as you type a contact name, click a name to add that contact to your message. If your BlackBerry® device is integrated with more than one email account, you can select an account to send the message from. At the top of the message, in the Send Using field, press the Space key until the preferred email account appears. You might also be able to send messages from the message list for a specific email account. Related topic Search for contacts in your company address book (See page 59.) User Guide Save draft messages Resend pending messages To save a draft of a message, click the trackwheel. Click Save Draft. Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully. Add multiple contacts to a message To add multiple contacts to a message, in a blank To or CC field, type an email address, PIN number, or a contact name. To add a blind carbon copy (BCC) recipient, click the trackwheel. Click Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Set the importance level 1. When composing a message, click the trackwheel. 2. Click Options. 3. Set the Importance field to High or Low. 4. Click the trackwheel. 5. Click Save. Resend sent messages To change the text in a sent message and resend it, in the open message, click the trackwheel. Click Edit. Change the text. Send the message. To change the recipient of a sent message and resend it, in the open message, click the trackwheel. Click Edit. Click a contact. Click Change Address. Click a new contact. Send the message. To resend your message to the same contact, in the open message, click the trackwheel. Click Resend. Manage messages Open a message. Click the trackwheel. Click one of the following menu items: • Save • Reply • Forward • Forward As • Reply To All • Delete Notes: To remove the original message from a reply, click the trackwheel. Click Delete Original Text. If your BlackBerry® device is integrated with more than one email account, you might be able to manage messages from the message list for a specific email account. File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. 10 2: Email messages Related topics Can I file messages? (See page 115.) View filed messages (See page 11.) View filed messages Save a copy of messages sent from the device In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save. Note: Copies of sent messages are stored in the Sent Items folder in your desktop email program. To view messages that are stored in a specific folder, in a messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder. About auto signatures Delete multiple messages at one time To delete multiple messages, hold the Shift key and select messages. Press the Backspace/Delete key. To delete messages that you sent or received prior to or on a specific date, click a date field. Click Delete Prior. Note: When your email messages are reconciled between your BlackBerry® device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program. Related topic Reconcile deleted messages (See page 31.) Mark messages as opened or unopened To change the status of a message, click a message. Click Mark Opened or Mark Unopened. Your auto signature is added to your email messages after you send them. The auto signature does not appear on your BlackBerry® device when you compose the message. To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later. Add an auto signature 1. In the messages options, click Email Settings. 2. Set the Use Auto Signature field to Yes. 3. Type an auto signature. 4. Click the trackwheel. 5. Click Save. Note: You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to add an auto signature. Related topic About auto signatures (See page 11.) To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened. 11 User Guide About out-of-office replies The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message. To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later. Set an out-of-office reply If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No. Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one should be applied first by placing that filter higher in the list. To create filters on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later. 1. In the messages options, click Email Settings. 2. Set the Use Out Of Office Reply field to Yes. Create filters 3. Type a reply. 1. In the messages options, click Email Filters. 4. If you use an IBM® Lotus Notes® desktop email program, in the Until field, set the date on which the out-of-office reply should be turned off. 2. Click the trackwheel. 5. Click the trackwheel. 6. Click Save. 3. Click New. 4. Set the filter information. 5. Click the trackwheel. 6. Click Save. Note: You can also set an out-of-office reply in your desktop email program. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to set an out-of-office reply. Notes: To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click Continue. Related topic To make the filter detect messages from multiple contacts, use semicolons to separate contacts in the From or Sent to fields. About out-of-office replies (See page 12.) About filters You can create filters to specify which email messages are forwarded to your BlackBerry® device and which messages remain in your desktop email program. To forward messages to your device, when creating a filter, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, and From fields). 12 You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to create filters. Related topics About filters (See page 12.) Manage filters (See page 13.) Create filters quickly (See page 13.) 2: Email messages Manage filters Click a filter. Perform one of the following actions: • To turn on the filter, select a filter. Press the Space key. • To view and edit a filter, click a filter. Click Edit. • To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel. • To delete the filter, click a filter. Click Delete. Create filters quickly In a messages list, click a message on which to base your filter. Perform one of the following actions: • To create a filter based on the sender, click Filter Sender. Type a title. Click the trackwheel. Click Save. • To create a filter based on the subject, click Filter Subject. Type a title. Click the trackwheel. Click Save. About folder redirection If rules within your desktop email program direct new messages into different folders, you must specify which folders should forward messages to your BlackBerry® device. To set folder redirection on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later. 6. Click Save. Notes: Make sure that you select the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder. To select all your folders for redirection, including your Sent Items folder, select the Select All check box. Messages that are sent from your desktop email program also appear on your BlackBerry® device. You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to specify folder redirection settings. Related topics About folder redirection (See page 13.) How do I stop messages that are sent from my desktop email program from appearing on my device? (See page 117.) How do I make changes to the folders on my device? (See page 117.) Messages shortcuts To open a selected message, press the Enter key. To compose a message from the messages list, press C. To reply to a message, press R. To forward a message, press F. To reply to all, press L. Set folder redirection 1. In the messages options, click Email Settings. 2. Click the trackwheel. 3. Click Folder Redirection. 4. Select the check boxes beside the folders from which messages should be forwarded. 5. Click the trackwheel. To file a message, press I. To search for text within a message, press S. To search for the next occurrence of the text, press S again. To move down a page, press the Space key. To move up a page, press the Shift key + the Space key. To view sent messages or call logs for outgoing phone calls, in a messages list, press the Alt key + O. 13 User Guide To view received messages or call logs for incoming phone calls, in a messages list, press the Alt key + I. To view voice mail messages, in a messages list, press the Alt key + V. To move to the next unopened item, press U. To move to the next related message, press J. To move to the previous related message, press K. To mark a message as opened or unopened, press the Alt key + U. To move to the last cursor position in a received message, press G. To view the address of a sender or a recipient, in the To or From field of a received message, select a name. Press Q. To show the display name again, press Q. 14 3 PIN messages About PIN messages Find your PIN Open messages Send PIN messages Save draft messages Note: If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen. Add multiple contacts to a message Send PIN messages Resend sent messages 1. In a messages list, click the trackwheel. Manage PIN messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Messages shortcuts Email and PIN messages — frequently asked questions About PIN messages A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through an existing email account. When your PIN message is delivered to the recipient, in a messages list, a D appears with a check mark beside the PIN message. 2. Click Compose PIN. 3. In the To field, type a PIN or a contact name. 4. Type a message. 5. Click the trackwheel. 6. Click Send. Note: If a list of names appears as you type a contact name, click a name to add that contact to your message. Manage PIN messages Open a message. Click the trackwheel. Click one of the following menu items: • Save • Reply • Forward • Forward As • Reply To All Find your PIN In the device options, click Status. • Delete User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text. 16 4 SMS messages About SMS messages Find your SMS number Find your SMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number. Type an SMS number Open SMS messages Send SMS messages Add contacts to an SMS message Save draft messages Manage SMS messages Type an SMS number When you type an SMS-compatible number, include the country code and the area code. Enable cell broadcast messages Note: In the phone options, set your smart-dialing options to avoid typing the country code and area code. Manage cell broadcast channels Related topic Delete multiple messages at one time About smart dialing (See page 44.) Resend sent SMS messages Mark messages as opened or unopened Search the messages list Open SMS messages Search for PIM items An unopened SMS message appears in a messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope. Leave SMS messages on a SIM card Messages shortcuts SMS messages — frequently asked questions Send SMS messages About SMS messages 1. In a messages list, click the trackwheel. With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number that your service provider enables for SMS. 2. Click Compose SMS. You can send SMS messages to contacts who have SMS-compatible phone numbers. You can also forward SMS messages as PIN or email messages. 3. Click [Use Once]. 4. Click SMS. 5. Type the SMS-compatible phone number. 6. Click the trackwheel. 7. Click Continue. User Guide 8. Type a message. Resend sent SMS messages 9. Click the trackwheel. To resend an SMS message to the same contact, in the message, click the trackwheel. Click Resend. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS. To send an SMS message quickly from the phone, type an SMS-compatible phone number. Click the trackwheel. Click SMS. Related topic Why can’t I send SMS messages? (See page 119.) Add contacts to an SMS message When composing an SMS message, click the trackwheel. Click Add Recipient. Note: You can send an SMS message to up to ten recipients. Related topic Type an SMS number (See page 17.) Manage SMS messages Note: If you send an SMS message to multiple contacts and the message does not reach one or more contacts, click Resend to resend the message to the contacts who did not receive it initially. About cell broadcast messages If your service provider supports cell broadcasting and provides you with access to a cell broadcasting channel, you can receive broadcast messages from the wireless network. These SMS messages can communicate information about weather, sports, traffic, or other news directly to your device. Contact your service provider for more information about cell broadcasting. The cell broadcast channels that you subscribe to determine the kind of cell broadcast messages that you receive. Contact your service provider for more information. Enable cell broadcast messages 1. In the device options, click Advanced Options. 2. Click Cell Broadcast. Open a message. Click the trackwheel. Click one of the following menu items: 3. Set the Cell Broadcasting Service field to On. • Save 4. Click the trackwheel. • Reply 5. Click Save. • Forward • Forward As • Delete Note: To remove previous SMS messages from a reply message, click the trackwheel. Click Remove History. 18 Related topic About cell broadcast messages (See page 18.) Manage cell broadcast channels In the device options, click Advanced Options. Click Cell Broadcast. Click a channel in the list. Perform one of the following actions: 4: SMS messages • To receive messages from a channel, click Add Channel. • To set a name for the selected channel, click Set Nickname. • To stop receiving messages from the selected channel, click Disable. • To delete the selected channel, click Delete Channel. Note: To specify the languages for cell broadcast messages, click a cell broadcast language. Click Enable. Related topic About cell broadcast messages (See page 18.) 19 User Guide 20 5 MMS messages About MMS messages Find your MMS number Open MMS messages Send MMS messages Send MMS messages from the browser, pictures list, or calendar Save draft messages Add multiple contacts to a message Set the importance level Set delivery and read notification Manage MMS message attachments Messages shortcuts Manage MMS messages About MMS messages With an MMS-compatible number, you can send and receive multimedia message service (MMS) messages. An MMS-compatible number is a phone number that your service provider enables for MMS. You can only send non-recurring appointments in MMS messages. If you attach a meeting, the attendees are removed. Find your MMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number. Open MMS messages An unopened MMS message appears in a messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope. If MMS content does not appear when you open the message, click the trackwheel. Click Retrieve. Send MMS messages 1. In a messages list, click the trackwheel. 2. Click Compose MMS. 3. Click [Use Once]. If your service provider supports MMS, you can send MMS messages that contain .jpg, .gif, .wbmp, .png, .smil, .midi, .wav, .mp3, .vcf (vCard®), or .vcs (vCalendar®) content and receive MMS messages that contain .jpg, .gif, .wbmp, .png, .midi, .wav, .mp3, .txt, .vcf, .vcs, .amr or .smil content. 4. Click MMS. You can add one or more images that are not copyright protected to an MMS message, but the message cannot exceed 300 KB. 8. Click Continue. 5. Select a send method. 6. Type an MMS-compatible phone number or an email address. 7. Click the trackwheel. 9. Type a message. 10. Click the trackwheel. User Guide 11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 3. Set the Confirm Delivery and Confirm Read fields. 12. Click a contact, appointment, image, or audio file. 4. Click the trackwheel. 13. Click Continue. 5. Click Save. 14. Click the trackwheel. 15. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose MMS. To send an MMS message quickly from the phone, type an MMS-compatible phone number. Click the trackwheel. Click MMS . Related topic Can I configure notification for all MMS messages? (See page 121.) Manage MMS message attachments In an open message, click an image or a vCalendar or vCard attachment. Click View Image, View Appointment, or View Address. Click the trackwheel. Click one of the following menu items: If you attach image files, you can set the duration that each picture displays when the recipient opens the MMS message. In a Slide Duration field, press the Space key. • Save Related topic Notes: Images are saved in the pictures list. Can I send and receive MMS messages? (See page 121.) Send MMS messages from the browser, pictures list, or calendar 1. In the browser or pictures list, click an image. In the calendar, click an appointment. 2. Click Send As MMS. 3. Add a contact. 4. Type a message. 5. Click the trackwheel. 6. Click Send. Set delivery and read notification 1. When composing an MMS message, click the trackwheel. 2. Click Options. 22 • Add To Calendar • Add Contact To play an audio file, click Play. Roll the trackwheel to increase or decrease the volume. To stop playing the file, click the trackwheel. Manage MMS messages In an open MMS message, click the trackwheel. Click one of the following menu items: • Save • Reply • Forward • Reply To All • Delete Notes: When you reply to an MMS message, the previous message is not included. 5: MMS messages You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected. Additional options might also be available if the message contains .smil content. 23 User Guide 24 6 Search About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Search for PIM items Search shortcuts About search In a messages list, you can search using criteria that you set and you can save the search criteria for future use. You can also search for contacts or search for all messages that contain the same subject. You can use the search program to search messages and personal information management (PIM) items, such as tasks, memos, contacts, and calendar entries, on your BlackBerry® device. You can also manage PIM items from the search results list. Search the messages list 1. In a messages list, click the trackwheel. 2. Click Search. Notes: To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save. If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field. Related topics Recall searches (See page 25.) Manage saved searches (See page 25.) Search for messages from a specific contact (See page 26.) Search for messages with a specific subject (See page 26.) Search for PIM items (See page 26.) Recall searches To view your saved searches, in a messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall. Manage saved searches 3. Set the search criteria. In the list of saved searches, click a search. Click one of the following menu items: 4. Click the trackwheel. • Select Search 5. Click Search. • Edit Search • Delete Search User Guide Note: To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last. Search for PIM items Related topic 2. In the Name field, type a contact name to search for. Recall searches 1. In the search program, in the Text field, type text to search for. 3. Select one or more programs. Search for messages from a specific contact 4. Click the trackwheel. To search for all messages received from a specific sender, in a messages list, click a message. Click Search Sender. Notes: If you type more than one word in the Text or Name field, all the words must appear for the search to be successful. To search for all messages sent to a specific recipient, in a messages list, click a message. Click Search Recipient. Note: If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages from a specific contact, search from the main messages list. Search for messages with a specific subject To search for all messages with the same subject, click a message. Click Search Subject. Note: If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages with a specific subject, search from the main messages list. 26 5. Click Search. File attachments are not searched when you search PIM items. Related topic How do I search for text in a file attachment? (See page 124.) Search shortcuts To search for text in a specific program, in the program, click the trackwheel. Click Find. Type the text. To search for a contact, in a list of contacts, type the contact name or initials separated by a space. To stop a search that is in progress, press the Escape button. 7 Attachments About attachments Open a file attachment Open a file attachment 1. In a message, click the trackwheel. Open embedded content 2. Click Open Attachment. View tables in attachments 3. Click the attachment. View attachment information 4. Click Expand. Navigate spreadsheet attachments 5. Perform one of the following actions: Navigate image attachments View presentations Navigate presentation attachments Manage vCard address book attachments Attachments shortcuts Attachments — frequently asked questions About attachments You can view several types of file attachments on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, and .tif image attachments. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device. In a messages list, a paper clip icon appears beside messages with attachments. Related topic Can I view file attachments on my device? (See page 123.) • To open a table of contents for the file attachment, click Table of Contents. • To open the file attachment, click Full Content. 6. Click Retrieve. Note: To reopen an image attachment quickly, in the message, click the attachment image. Click Open Attachment. Open embedded content In an attachment, click a content link. Click Retrieve. To return to the attachment, press the Escape button. Examples of embedded content include tables, images, footnotes, text boxes, or comments. View tables in attachments To preview a table that is embedded in a document, click the table link. Click Retrieve. To view the full table in the table preview, click the Table Link link. Click Retrieve. User Guide View attachment information To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions: • If you have opened the complete file attachment, click View Info. • If you have not opened the complete file attachment, click Retrieve Info. Navigate spreadsheet attachments To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel. To move to a specific cell in a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell coordinates. Click the trackwheel. To display the contents of a cell in a spreadsheet, click the trackwheel. Click View Cell. To view the previous worksheet in a workbook, click the trackwheel. Click Prev Sheet. To view the next worksheet in a workbook, click the trackwheel. Click Next Sheet. If the next worksheet has not yet been retrieved, in the attachment, click the trackwheel. Click More. To switch to a different worksheet in a workbook, click the trackwheel. Click Table of Contents. In the table of contents, click a worksheet. Perform one of the following actions: • If the worksheet has been retrieved (underlined with a solid line), click View. • If the worksheet has not been retrieved (underlined with a dashed line), click Retrieve. To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To zoom to the original image size, click the trackwheel. Click Zoom 1:1. To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate. To view an image in more detail after zooming in, click the trackwheel. Click Enhance. To view an image at a higher resolution, click the trackwheel. Click Full Image. To view the previous page in a multiple-page image, click the trackwheel. Click Prev Page. To view the next page in a multiple-page image, click the trackwheel. Click Next Page. If the next page has not yet been retrieved, in the attachment, click the trackwheel. Click More. To switch to a different page in a multiple-page image, click the trackwheel. Click Table of Contents. In the table of contents, click a page. Perform one of the following actions: • If the page has been retrieved (underlined with a solid line), click View. • If the page has not been retrieved (underlined with a dashed line), click Retrieve. To view all the pages in the table of contents, click the trackwheel. Click More. View presentations To view a Microsoft® PowerPoint® presentation in its original format, in the presentation, click the trackwheel. Click View Slides. To view all the worksheets in the table of contents, click the trackwheel. Click More. To view a PowerPoint presentation as a slide show, in the presentation, click the trackwheel. Click Slide Show. If a slide is not downloaded automatically, click the trackwheel. Click Retrieve. Navigate image attachments To view only text in a PowerPoint presentation, in the presentation, click the trackwheel. Click View Text. To pan horizontally across an image, hold the Alt key and roll the trackwheel. To view both text and slides, in the presentation, click the trackwheel. Click View Both. 28 7: Attachments Note: To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later. Related topic Navigate presentation attachments (See page 29.) Manage vCard address book attachments To view a vCard® attachment, in an open message, click the attachment. Click View Attachment. To add the contact information to your address book, in an address book attachment, click the trackwheel. Click Add to Address Book. Navigate presentation attachments To update contact information, in an address book attachment, click the trackwheel. Click Update Address. To view the next slide in a presentation, click the trackwheel. Click Next Slide. Related topic To view the previous slide in a presentation, click the trackwheel. Click Prev Slide. About vCard address book attachments (See page 29.) To stop a slide show, click the trackwheel. Click Close. Attachments shortcuts To zoom, rotate, enhance, or save a slide, in slide view or text and slide view, click a slide. Click View. Click the trackwheel. Click a menu item. Note: You can only navigate presentation attachments if your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later. To switch between viewing the generated table of contents and the full content for a document attachment, press V. To switch to a different worksheet in a spreadsheet attachment, press V. Select a worksheet. Press the Enter key. To change the column size, press W. To turn on or turn off column and row labels, press H. To move to a specific cell, press G. About vCard address book attachments Address book attachments (vCard®.vcf files) contain contact information for a specific user. When you add a vCard attachment to your email message, recipients of your message can view and add your contact information to their BlackBerry® device address books. When you open a message that contains a vCard attachment, a book icon appears at the bottom of the message with the name of the attached contact. To display the contents of a cell, press the Space key. To zoom into an image, press I. To continue zooming into an image, hold the Left Shift key and roll the trackwheel. To zoom out of an image, press O. To continue zooming out of an image, hold the Left Shift key and roll the trackwheel. To zoom to the original image size, press W. To rotate an image, press R. To view the next slide in a presentation, press N. To view the previous slide in a presentation, press P. To view a presentation as a slide show, press S. To stop a slide show, hold the Escape button. 29 User Guide To move between presentation views, in a presentation, press M. 30 8 Synchronizing data About email reconciliation Turn on wireless email reconciliation Reconcile deleted messages About PIM synchronization Turn on wireless PIM synchronization Note: Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device. Related topic Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? (See page 127.) About email reconciliation Reconcile deleted messages If you turn on email reconciliation, any messages that you file or delete on your BlackBerry® device should also be filed or deleted in your desktop email program. Likewise, any changes that you make to messages in your desktop email program should be reflected on your device. To set how deleted messages are reconciled between your BlackBerry® device and desktop email program, in the messages options, click Email Reconciliation. Set the Delete On field. Click the trackwheel. Click Save. If your device integration option supports wireless email reconciliation, changes are reconciled over the wireless network. Note: Set the email reconciliation option for each email account that is integrated with your device. If your device integration option does not support wireless email reconciliation, changes can be reconciled using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information about manual email reconciliation. Related topic Can I reconcile email messages over the wireless network? (See page 127.) Turn on wireless email reconciliation In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On. Click the trackwheel. Click Save. Related topic Delete multiple messages at one time (See page 11.) About PIM synchronization You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your BlackBerry® device and in your desktop email program are similar. User Guide If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information about synchronizing PIM items manually or configuring wireless calendar synchronization using the BlackBerry Desktop Software. Related topic Can I synchronize PIM items over the wireless network? (See page 127.) Turn on wireless PIM synchronization In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. Click the trackwheel. Click Save. If the Wireless Synchronization option does not appear on the BlackBerry® device, you can set wireless calendar synchronization using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information. Notes: If you have been using your device with wireless PIM synchronization turned off or you are turning on wireless PIM synchronization for the first time, synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization. If you turn on wireless PIM synchronization on the device, you cannot synchronize PIM items using the BlackBerry Desktop Software. 32 Related topic Can I synchronize PIM items over the wireless network? (See page 127.) 9 Backing up and restoring device data About backing up and restoring device data Restore device data About backing up and restoring device data If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings. Information that is saved as part of personal information management (PIM) synchronization or wireless email reconciliation is not backed up. If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the BlackBerry Desktop Software Online Help for more information about backing up and restoring device data manually. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and your device data is lost or erased, you should be able to restore your device data (but not message data) using enterprise activation. Restore device data 1. In the device options, click Advanced Options. 2. Click Enterprise Activation. 3. Type your corporate email address and the password supplied by your system administrator. 4. Click the trackwheel. 5. Click Activate. User Guide 34 10 Typing About AutoText Create AutoText entries (See page 35.) Use AutoText Turn off AutoText for SMS messages (See page 36.) Create AutoText entries Manage AutoText entries Create AutoText entries Cut or copy text 1. In the device options, click AutoText. Paste text 2. Click the trackwheel. Turn on tones when pressing keys 3. Click New. Set the cursor speed Typing shortcuts Typing — frequently asked questions About AutoText 4. In the Replace field, type the text to replace. 5. In the With field, type the text that should appear. 6. In the Using field, set whether the entry is capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase). AutoText is designed to replace specific text that you type with the appropriate AutoText entry. Use AutoText to correct spelling and to replace abbreviations with complete words. 7. Set the language. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. Related topic You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later. Use AutoText To use AutoText, type an AutoText entry. Press the Space key. Related topics About AutoText (See page 35.) 8. Click the trackwheel. 9. Click Save. What is the Insert Macro menu item? (See page 36.) Turn off AutoText for SMS messages (See page 36.) Manage AutoText entries In the device options, click AutoText. Click an AutoText entry. Perform one of the following actions: • Edit • Delete Related topic Turn off AutoText for SMS messages (See page 36.) User Guide Turn off AutoText for SMS messages In the device options, click SMS. Set the Disable AutoText field to Yes. Click the trackwheel. Click Save. Cut or copy text 1. Click the trackwheel. 2. Click Select. 3. Select text. 4. Click the trackwheel. To type an accented or special character, hold the letter key and roll the trackwheel. To insert a currency symbol, press the Currency key. To turn on CAP lock, press the Alt key + the Right Shift key. To turn on NUM lock, press the Right Shift key + the Alt key. To turn off NUM lock or CAP lock, press the Right Shift key. To type a number in a number field, press a number key. You do not need to press the Alt key. 5. Click Cut or Copy. To type a letter in a number field, hold the number key until the letter appears. Paste text To insert the at sign (@) and periods in an Email field, press the Space key. Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste. Typing — frequently asked questions Related Topic What is the Insert Macro menu item? Copy and paste calculations (See page 71.) How do I undo an AutoText change? Turn on tones when pressing keys In the device options, click Screen/Keyboard. Set the Key Tone field to On. Click the trackwheel. Click Save. Set the cursor speed Why can’t I use shortcuts on the Home screen? How do I change the currency symbol that appears when I press the Currency key? What is the Insert Macro menu item? In the device options, click Screen/Keyboard. Set the Key Rate field. Click the trackwheel. Click Save. The Insert Macro menu item enables you to insert common variables, such as the current date or current time, into your AutoText entries. Typing shortcuts How do I undo an AutoText change? To capitalize a letter, hold the letter key until the capitalized letter appears. To insert a period, press the Space key twice. The next letter is capitalized. To type the alternate character on a key, hold the Alt key and press the character key. To type a symbol, press the Symbol key. Click a symbol. 36 If you type text and the AutoText feature automatically replaces it, you can undo the change by pressing the Backspace/Delete key twice. 10: Typing Why can’t I use shortcuts on the Home screen? The Dial From Home Screen option overrides using shortcuts on the Home screen, in favor of making calls. To use shortcuts, in the general phone options, set the Dial From Home Screen field to No. Note: Depending on your theme, a programs list might be available. If your theme uses a programs list, shortcuts can be used in the programs list, even if the Dial From Home Screen field is set to Yes. How do I change the currency symbol that appears when I press the Currency key? In the device options, click Screen/Keyboard. Set the Currency Key field. 37 User Guide 38 11 Phone Find your phone number Reset call timers Make phone calls Phone shortcuts Make emergency calls Phone — frequently asked questions Make calls using speed dial Check voice mail Find your phone number Answer calls In the phone, the My Number field displays your phone number. Mute calls Place calls on hold Adjust the phone volume Turn on and off speakerphone Alternate between two calls Use other programs during calls Dial using letters Make conference calls Assign speed dial numbers to keys Log calls Block calls Forward calls Set call waiting Set automatic volume control Set default country and area codes Set corporate extension dialing Set voice mail options Set the TTY option Set the default call volume Turn on fixed dialing Make phone calls In the phone, type a phone number or select a contact. Press the Send key. To end the call, press the End key. Notes: If the contact that you want to call is not listed, click the trackwheel. Click Call From Address Book to select a contact from your address book. You can also make a call on the Home screen. Type the number and press the Send key. Related topics Add pauses or waits (See page 59.) Can I use the phone when the device or keyboard is locked? (See page 131.) User Guide Make emergency calls Answer calls You should be able to make emergency calls even if your BlackBerry® device is locked or the SIM card is not inserted. If your device is not connected to the wireless network, it should connect automatically when the emergency call is initiated. If you are outside of a wireless network coverage area and the SOS coverage indicator appears, you can only call emergency numbers. To answer a call, click Answer. If you do not want to answer a call, click Ignore. To make an emergency call, perform one of the following actions: • Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key. • Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes. Note: Emergency calls can only be made to official emergency access numbers, for example 911 in North America, or 112 in the European Union and other countries. If you are already connected to a call and you receive another call, perform one of the following actions: • To end your current call and answer the incoming call, click Answer - Drop Current. • To place the current call on hold and answer the incoming call, click Answer - Hold Current. • To end all current calls and answer the incoming call during a conference call, click Answer - Drop All. To end a call, press the End key. Note: You can also press the Send key to answer a call. If you are already connected to a call and you receive another call, press the Send key to place the current call on hold and answer the incoming call. Related topics Make calls using speed dial Can I use the phone when the device or keyboard is locked? (See page 131.) In the phone, hold the key that is assigned to the contact or phone number. Use Bluetooth wireless technology during a call (See page 74.) Note: You can also use speed dial to make a phone call on the Home screen or in a messages list. Mute calls Related topics Assign speed dial numbers to keys (See page 42.) Change speed dial numbers (See page 42.) Check voice mail In the phone, click the trackwheel. Click Call Voicemail. 40 To mute a call, press the Mute button. Press the Mute button again to turn mute off. Place calls on hold To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume. 11: Phone Adjust the phone volume To increase the volume, during a call, roll the trackwheel up. To decrease the volume, roll the trackwheel down. Turn on and off speakerphone To turn on speakerphone, during a call, press the Speakerphone key. To type multiple letters during a call, press the Right Shift key + the Alt key. Type letters. To type numbers again, press the Right Shift key. Note: When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. To turn off speakerphone, during a call, press the Speakerphone key again. Make conference calls Warning: Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can occur. See the BlackBerry Safety and Product Information Booklet for more information about using speakerphone safely. 2. Type a phone number or click a contact. Related topic Use Bluetooth wireless technology during a call (See page 74.) Alternate between two calls To alternate between two connected calls, click the trackwheel. Click Swap. Use other programs during calls To use other device programs during a call, click the trackwheel. Click Home Screen. Note: If you switch to a different program and you want to end the phone call, press the End key. Dial using letters To type letters when dialing a phone number, press the Alt key. Type the letter. 1. During a call, press the Send key. 3. Press the Send key. 4. During the second call, click the trackwheel. 5. Click Join. Note: When you add more than two numbers to a conference call, place the conference call on hold before you call the next phone number or contact. Related topics Manage contacts during a conference call (See page 41.) Place calls on hold (See page 40.) Manage contacts during a conference call To speak privately with one contact, click the trackwheel. Click Split Call. To disconnect one contact from a conference call, click the trackwheel. Click Drop Call. Select a contact. Click the trackwheel. To disconnect from a conference call without disconnecting your contacts, click the trackwheel. Click Transfer. 41 User Guide Assign speed dial numbers to keys Log calls 1. In the phone, click the trackwheel. To set whether call logs appear in a messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in a messages list. Press the Space key. 2. Click View Speed Dial List. 3. Click an unassigned key. 4. Click New Speed Dial. 5. Click a contact. 6. Click Add Speed Dial To . If you do not want any call logs to appear in a messages list, select None. Press the Space key. Related topics Note: To assign a contact or phone number from the phone to a speed dial key, select a contact or phone number. Hold an unassigned key. Click OK. About call logs (See page 42.) Related topic Change speed dial numbers (See page 42.) How do I change how long messages and phone call logs remain in a messages list? (See page 116.) Change speed dial numbers Manage call logs Manage call logs (See page 42.) Can I set the phone to display frequently called numbers? (See page 133.) In the phone, click the trackwheel. Click View Speed Dial List. Click a contact or phone number. Perform one of the following actions: In the phone, or in a messages list, open a call log. Click the trackwheel. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. Click Add Speed Dial To . • To add notes to the call log, click Add Notes. • To assign the contact to a different speed dial key, click Move. Roll the trackwheel to move the contact. Click the trackwheel. • To delete call log notes, in the open call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field. • To delete a contact from the speed dial list, click Delete. About call logs Call logs appear when you open the phone. Missed call logs also appear in a messages list. • To edit call log notes, click Edit Notes. • To forward call log notes, click Forward. Block calls 1. In the phone options, click Call Barring. 2. Click the trackwheel. 3. Click Enable. 4. Click the trackwheel. 5. Click Save. Related topics Change the call blocking password (See page 43.) 42 11: Phone Can I block calls? (See page 132.) Delete call forwarding phone numbers (See page 43.) Can I use call forwarding? (See page 132.) Change the call blocking password 1. In the phone options, click Call Barring. 2. Click the trackwheel. How do I edit the phone number to which my calls are forwarded? (See page 132.) 3. Click Change Password. Add call forwarding phone numbers 4. Type your current password. 1. On the Call Forwarding screen, click a type of calls to forward. 5. Click the trackwheel. 6. Type your new password. 7. Click the trackwheel. 8. Type your new password again. 9. Click the trackwheel. Related topic Can I block calls? (See page 132.) Forward calls 1. In the phone options, click Call Forwarding. 2. Click the type of calls to forward. 3. Click Do Not Forward or the current forwarding phone number. 4. Click Change Number. 5. Click a forwarding phone number. 6. Click the trackwheel. 7. Click Save. Note: Before you enable call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for your call forwarding profiles might already be specified. You might not be able to change them or add new ones. Contact your service provider for more information. Related topics 2. Click New Number. 3. Type a phone number. 4. Press the Enter key. 5. Click the trackwheel. 6. Click Close. Related topic How do I edit the phone number to which my calls are forwarded? (See page 132.) Delete call forwarding phone numbers On the Call Forwarding screen, click the current call forwarding number. Click Edit Numbers. Click a phone number. Click Delete. Related topic How do I edit the phone number to which my calls are forwarded? (See page 132.) Set call waiting In the phone options, click Call Waiting. Set the Call Waiting Enabled field to Yes. Click the trackwheel. Click Save. Related topic Can I use call waiting? (See page 132.) Add call forwarding phone numbers (See page 43.) 43 User Guide About automatic volume control Automatic volume control is designed to adjust the volume on your BlackBerry® device when you are using the phone in a noisy environment. Set automatic volume control In the phone options, click Enhanced Audio. Set the Automatic Volume Control field. Click the trackwheel. Click Save. Warning: If you roam to another country and you change your smart-dialing options, phone numbers for contacts in your address book might not be dialed correctly. Related topic About smart dialing (See page 44.) Set corporate extension dialing 1. In the phone options, click Smart Dialing. Related topic About automatic volume control (See page 44.) 2. In the Number field, type the main phone number for a corporation. About smart dialing 3. Set how long the BlackBerry® device waits before dialing an extension. You can specify default country and area codes so that any numbers that are specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly. If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the Alt key + the 8 key and type the extension number. Set default country and area codes 1. In the phone options, click Smart Dialing. 2. Set the Country Code and Area Code fields. 3. In the National Number Length field, set the default length for phone numbers in your country. 4. Click the trackwheel. 5. Click Save. Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix. 44 4. In the Extension Length field, set the default length for extensions. 5. Click the trackwheel. 6. Click Save. Related topic About smart dialing (See page 44.) Set voice mail options In the phone options, click Voicemail. Type a voice mail access number and any additional numbers, such as a password or extension. Click the trackwheel. Click Save. Notes: If your SIM card is provisioned for voice mail, the voice mail access number might already appear on the screen. Contact your service provider for more information about voice mail for your SIM card. If your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system. 11: Phone About TTY You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text. Your device can dial emergency numbers in FDN mode, even if the numbers are not in the FDN list. If your service provider plan includes SMS, you can also send SMS messages to contacts on your FDN list. When TTY is enabled, an indicator appears in the device status section of the screen. Turn on fixed dialing Note: The TTY option is only available on some BlackBerry® devices. Contact your service provider for more information. 2. Click the trackwheel. Set the TTY option 1. In the phone options, click FDN Phone List. 3. Click Enable FDN mode. 4. Type the PIN2 code provided by your service provider. 5. Click the trackwheel. In the phone options, click TTY. Set the TTY Mode field. Click the trackwheel. Click Save. Related topics Related topics Add contacts to the FDN list (See page 45.) About TTY (See page 45.) Manage fixed dialing entries (See page 46.) Can I use a TTY device with my device? (See page 133.) Can I use FDN mode on my device? (See page 133.) About default call volume You can specify a default volume level that is used for all calls, even if you adjusted the volume during a previous call. Set the default call volume In the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel. Click Save. Related topic About default call volume (See page 45.) About fixed dialing (See page 45.) Add contacts to the FDN list 1. In the phone options, click FDN Phone List. 2. Click the trackwheel. 3. Click New. 4. Type the PIN2 code provided by your service provider. 5. Click the trackwheel. 6. Type a name and a phone number. 7. Click the trackwheel. 8. Click Save. Related topic Can I use FDN mode on my device? (See page 133.) About fixed dialing If you enable fixed dialing number (FDN) mode, your device only makes calls to contacts on your FDN list. 45 User Guide Manage fixed dialing entries On the FDN list, click a contact. Click one of the following menu items: • Edit • Delete Reset call timers 1. In the phone, click the trackwheel. 2. Click Status. 3. Click Last Call or Total Calls. 4. Click Clear Timer. 5. Click the trackwheel. 6. Click Save. Phone shortcuts To open the phone, press the Send key. To end a call, press the End key. To call a selected contact or phone number, press the Send key. To call a speed dial number, hold the assigned key. To add an extension to a phone number, press the Alt key + the 8 key. Type the extension number. To show the last number that you typed, press the Space key + the Enter key. Press the Enter key again to dial the number. To call your voice mail access number, hold 1. To type letters in phone numbers, hold the Alt key and type letters. To mute a call, press the Mute button. To turn off mute, press the Mute button again. To turn on speakerphone, during a call, press the Speakerphone key. To turn off speakerphone, press the Speakerphone key again. To change the volume during a call, roll the trackwheel. 46 To move to the top of the call log list in the phone, press the Space key. To insert a wait when typing a phone number, press B. To insert a pause when typing a phone number, press N. 12 Browser About the browser Go to web pages Use the browser View images Navigate images Copy links, images, or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information. Use the Internet Browser, which is available from some service providers, to view HTML web pages. Contact your service provider for more information about Internet Browser support. Go to web pages 1. In the browser, click the trackwheel. 2. Click Go To. Create bookmarks 3. Type a web address. Manage bookmarks 4. Click the trackwheel. Clear browser caches 5. Click OK. About TLS About WTLS Browser shortcuts Notes: To insert a period, press the Space key. Browser — frequently asked questions To insert a slash mark (/), press the Shift key + the Space key. About the browser The Go To dialog box tracks the web addresses that you type. To go to a web page on the list, click the web address. Click OK. Your BlackBerry® device supports multiple browser types. Depending on your service provider and your integration option, more than one browser might appear. Your service provider might also change the browser name to reflect available services. Use the browser Use the WAP Browser on your device to view WML web pages. To select only links and fields as you scroll through a web page, click the trackwheel. Click View Mode. To select text and images as you scroll through a web page, click the trackwheel. Click Select Mode. User Guide To open the browser and display a list of useful bookmarks provided by your service provider, press the Convenience key. To follow a link, click the link. Click Get Link. To stop loading a web page, click the trackwheel. Click Stop. To view the previous web page in the history, click the trackwheel. Click Back. To view the next web page in the history, click the trackwheel. Click Forward. To go to your home page, click the trackwheel. Click Home. To view a list of the last 20 web pages that you visited, click the trackwheel. Click History. To refresh the current web page, click the trackwheel. Click Refresh. To view the address for the current web page, click the trackwheel. Click Page Address. To view the address for a link, click the link. Click Link Address. To view the address for an image, click the image. Click Image Address. To move the browser to the background to use another program, click the trackwheel. Click Hide. To close the browser, click the trackwheel. Click Close. View images To set how images load in your browser, in the browser options, click Browser Configuration. To load images while the page is loading, set the Show Images field. To show image placeholders if images do not load, set the Show Image Placeholders field to Yes. Click the trackwheel. Click Save. To load some images after the web page is loaded, click the trackwheel. Click More Images. To load all the images, click the trackwheel. Click All Images. To view an image on its own page, click the image. Click Full Image. To return to the web page, click the trackwheel. Click Back. 48 Related topic Navigate images (See page 48.) Navigate images To pan horizontally across an image, hold the Alt key and roll the trackwheel. To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To zoom to the original image size, click the trackwheel. Click Zoom 1:1. To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate. Note: You can navigate full images or images in the pictures list. Copy links, images, or web page addresses On a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address. To paste the address, place the cursor where you want to insert the copied text. Click the trackwheel. Click Paste. Related topic How do I select images and text on a web page? (See page 136.) Send links or images in email messages 1. On a web page, click a link or image. 2. Click Link Address or Image Address. 3. Click Send Address. 4. In the To field, type an email address or a contact name. 12: Browser 5. Type a message. View files 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser. On a web page, click the file link. Click Get Link. 7. Click Send. Note: To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a contact name. Send the message. Related topic How do I select images and text on a web page? (See page 136.) Save images You can save .jpeg, .png, .gif, and .bmp web page images in the pictures list. On a web page, click an image. Click Save Image. After the image is saved in the pictures list, click the trackwheel. Click Save. Note: Depending on your service provider, you might not be able to save images. Save web page requests While a web page is loading, you can save the web page request in a messages list. Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load. Click the trackwheel. Click Save Request. You can also save a web page that has finished loading in a messages list. Saving a fully loaded web page enables you to open the text on the web page at any time. On the web page, click the trackwheel. Click Save Page. Note: A saved web page displays content that was current at the time that the web page was saved. To update the content on a saved page, click the trackwheel. Click Refresh. Related topics Set the Home screen background image (See page 82.) Create bookmarks Navigate images (See page 48.) On a web page, click the trackwheel. Click Add Bookmark. How do I select images and text on a web page? (See page 136.) Manage bookmarks Manage saved images In the bookmarks list, click a bookmark. Click one of the following menu items: In the pictures list, click an image. Click one of the following menu items: • Open • Delete • Edit Bookmark • Delete Bookmark Related topic Organize bookmarks into folders (See page 50.) 49 User Guide Organize bookmarks into folders Browser shortcuts In the bookmarks list, click a folder. Perform one of the following actions: To return to the last page that you viewed, press the Escape button. • To add a folder, click Add Subfolder. To insert a period in the Go To dialog box, press the Space key. • To open a bookmark folder with subfolders, click Expand. • To close a bookmark folder with subfolders, click Collapse. • To rename a folder that you added, click the trackwheel. Click Rename Folder. • To move a bookmark into a folder, click the bookmark. Click Move Bookmark. Roll the trackwheel to move the bookmark. Click the trackwheel. Clear browser caches In the browser options, click Cache Operations. Click the button for a type of cache. About TLS Transport Layer Security (TLS) is designed to provide additional authentication and security when you browse web pages using the BlackBerry Browser. Related topic How do I set BlackBerry Browser security options? (See page 137.) About WTLS To insert a slash mark (/) in the Go To dialog box, press the Shift key + the Space key. To go to the home page, press H. To edit a web address in the Go To dialog box, hold the Alt key and roll the trackwheel. In the Go To field, edit the text. Click the trackwheel. Click OK. To open the bookmarks screen, press K. To add a bookmark, press A. To refresh a web page, press R. To search for a word on a page, press F. To find the next instance of a word on a page, press V. To view the history, press I. To move to the next page in the history, press N. To move to the previous page in the history, press the Backspace/Delete key. To view, copy, or send the address for a link, press L. To view, copy, or send the address for a page, press P. To view more images, press M. To view all images, press Q. To open the browser options, press O. To move down a page, press the Space key. To move up a page, press the Shift key + the Space key. To save a web page to the messages list, press S. Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that is designed to provide security for WAP services. To view a file link, press the Enter key. Related topic To move to a specific web page, press G. How do I set WAP Browser security options? (See page 137.) To move between full-screen mode and normal mode, press U. To stop a web page from loading, press the Escape button. To move the browser to the background to use another program, press D. 50 12: Browser To close the browser, hold the Escape button. 51 User Guide 52 13 Downloading Download programs Related topic Manage programs Legal notice (See page 149.) Prevent third-party programs from transmitting data Download ring tones Download ring tones Manage ring tones 1. On a web page, click a .mid, .mp3, or .wav file link. Download background images Download themes About browser push Turn on browser push Downloading — frequently asked questions Download programs On a web page, click a link for a program. Click Get Link. Click Download. Click OK. Related topics Why did a new program appear on my device? (See page 54.) 2. Click Get Link. 3. Click Menu. 4. Click Save. 5. Type a name for the ring tone. 6. Click OK. Notes: Depending on your service provider, you might not be able to save ring tones. Your service provider might have supplied a link to a preferred vendor of ring tones. In the profiles list, click the trackwheel. Click Show Tunes. Click the trackwheel. Click Download Tunes. Related topics Legal notice (See page 149.) Can I listen to a ring tone before I download it? (See page 55.) Manage programs Manage ring tones (See page 77.) To view a list of programs that are currently loaded on your BlackBerry® device, in the device options, click Advanced Options. Click Applications. About profiles (See page 77.) To view details for a third-party program, on the Applications screen, click the program. Click Properties. To delete a third-party program, click the program. Click Delete. Legal notice (See page 149.) User Guide About browser push Related topics Browser push is designed to enable you to receive content on your BlackBerry® device from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news. About browser push (See page 54.) You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you. Set notification for different types of browser push information, including service load information (web pages or applications), service indication information (web page addresses or messages), or other types of information. When you receive a notification, an icon should appear in a messages list. If you set the browser push notification to Prompt, a dialog box appears when you receive a notification. If you set the browser push notification to Auto, a dialog box might also appear, if specified by the sender. If you set the browser push notification to Reject, you receive no additional notification. Turn on browser push About the browser (See page 47.) Downloading — frequently asked questions Why can’t I load new programs onto my device? Why did a new program appear on my device? What software version do I have on my device? Can I listen to a ring tone before I download it? Why can’t I load new programs onto my device? Verify that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. Your device must also have sufficient available memory to load a program. If the program still does not load and your device is integrated with an account that uses the BlackBerry Enterprise Server™, certain programs might not be available to you. Contact your system administrator for more information. 1. In the device options, click Advanced Options. 2. Click Browser Push. 3. Select one or more of the check boxes. 4. Set the options for browser push notification types. 5. Click the trackwheel. 6. Click Save. Note: If you turn on browser push notification for your WAP Browser, you can also select the Allow WAP Push Applications check box. 54 Why did a new program appear on my device? If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your system administrator can send selected programs over the wireless network. Contact your system administrator for more information. 13: Downloading Can I listen to a ring tone before I download it? Yes. On a web page, click a ring tone link. Click Get Link. To preview the ring tone, click Play. To stop listening to the ring tone, click Stop. 55 User Guide 56 14 Contacts Add contacts Manage contacts Manage contacts Click a contact. Click one of the following menu items: Create mailing lists • View Manage mailing lists • Edit Manage contacts in mailing lists • Delete Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetoothenabled device (See page 74.) Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Add pauses or waits Search for contacts in your company address book Search for PIM items Contacts — frequently asked questions Add contacts 1. In the address book, click the trackwheel. Create mailing lists 1. In the address book, click the trackwheel. 2. Click New Group. 3. Type a name for the mailing list. 4. Click the trackwheel. 5. Click Add Member. 6. Click a contact. 7. Click Continue. 2. Click New Address. 8. Repeat steps 4 to 7 to add other contacts to the mailing list. 3. Type the contact information. 9. Click the trackwheel. 4. Click the trackwheel. 10. Click Save Group. 5. Click Save. Note: To add a contact from a message, memo, call log, or web page, click the contact. Click Add to Address Book. Type any additional information. Click the trackwheel. Click Save. Note: If you create a mailing list, it is not copied to or from your desktop email program. Manage mailing lists Click a mailing list. Click one of the following menu items: User Guide • View Group Related topic • Edit Group About custom phone tunes (See page 58.) • Delete Group Create profile exceptions (See page 78.) Manage contacts in mailing lists About categories Click a contact. Click one of the following menu items: You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. • View Member • Change Member • Delete Member • Add Member Note: When you delete members from a group or delete a group, the contacts remain in the address book. About custom phone tunes You can add a custom phone tune for a contact without changing other notifications. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes® as your desktop email program, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in your desktop email program. Categories are shared between the address book, the task list, and the memos list and changes that are made in one program are made in all programs. Custom phone tune settings appear in both the address book and the profiles list. When you add a custom phone tune to a contact, a new profile exception appears in the profiles list as “Calls From .” Profile exceptions are shared between the address book and the profiles list and changes made in one program are made in the other program. Create categories Add a phone tune for a contact 5. Type a name for the category. 1. In the address book, click a contact. 2. Click Edit. 3. Click the trackwheel. 1. In the address book, task list, or memos list, click the trackwheel. 2. Click Filter. 3. Click the trackwheel. 4. Click New. 6. Press the Enter key. 7. Click the trackwheel. 8. Click Close. 4. Click Add Custom Phone Tune. Related topic 5. Set a phone tune. About categories (See page 58.) 6. Click the trackwheel. 7. Click Save. 58 14: Contacts Apply categories to contacts, tasks, or memos Add pauses or waits 1. When creating or editing a contact, task, or memo, click the trackwheel. When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or Add Pause. Type the additional numbers. 2. Click Categories. Related topic 3. Select a category. About pauses and waits (See page 59.) 4. Press the Space key. 5. Click the trackwheel. 6. Click Save. Sort contacts, tasks, or memos by category In the address book, task list, or memos list, click the trackwheel. Click Filter. Select a category. Press the Space key. Note: To view your full list of contacts again, click the trackwheel. Click Filter. Clear the check box beside the selected category. Delete categories In the address book, task list, or memos list, click the trackwheel. Click Filter. Click a category. Click Delete. Note: When you delete a category, the category is deleted, but any contacts, tasks, or memos to which the category applied are not deleted. About remote address book search To find and add contacts from your company address book, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.5 or later for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, or BlackBerry Enterprise Server version 4.0 or later for Novell® GroupWise®. Contact your system administrator for more information. Search for contacts in your company address book In the address book, click the trackwheel. Click Lookup. Type the name of a contact. Click the trackwheel. Note: You can also type part of a contact name to widen the search results. Related topics About remote address book search (See page 59.) About pauses and waits Manage remote address book search results (See page 59.) Use a wait or a pause to separate additional numbers, for example a password or extension, from a main phone number. After dialing the main phone number, your BlackBerry® device either pauses before dialing the additional numbers (pause) or prompts you to type them (wait). Manage remote address book search results In the remote address book search results, click a contact. Perform one of the following actions: 59 User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete. • To delete the search results, click Delete Lookup. • To start a new search, click Lookup. 60 15 Calendar About the calendar Navigate the calendar Change the calendar view To go to a specific date, click the trackwheel. Click Go to Date. Set the date. Click the trackwheel. Navigate the calendar Schedule appointments Schedule appointments quickly Schedule meetings Manage appointments and meetings Respond to meeting invitations Manage meeting participants Search for PIM items Calendar shortcuts Calendar — frequently asked questions About the calendar In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Week, and Month views show all your appointments for the selected time period. Agenda view shows all your scheduled appointments in a list. Change the calendar view To change to another calendar view (Day, Week, Month, or Agenda), click the trackwheel. Click a view. To change the default view that appears when you open the calendar, in the calendar options, set the Initial View field. Click the trackwheel. Click Save. To go to the current date, click the trackwheel. Click Today. To move forward or back by a time period, click the trackwheel. Click Prev or Next. Schedule appointments 1. In the calendar, click the trackwheel. 2. Click New. 3. Type the appointment details. 4. If the appointment is recurring, set how frequently it should recur. 5. Click the trackwheel. 6. Click Save. Notes: If your appointment recurs, perform the following actions: Set the Every field to change the frequency of the appointment. For example, to set an appointment to recur every three days, set the Every field to 3. Select the Relative Date check box for the appointment to recur on a relative date (for example, on the last Friday of each month). In the Days field, set the days on which the weekly appointment should recur. To select a day, press the Space key. User Guide Related topics 2. Click New. Change the default reminder time for appointments and meetings (See page 62.) 3. Type the meeting details. About power off and reminders (See page 87.) 4. If the meeting is recurring, set how frequently it should recur. 5. Click the trackwheel. Schedule appointments quickly 6. Click Invite Attendee. In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment. Type a location in parentheses. Click the trackwheel. 7. Click a contact. Note: To change the start and end times, after typing the location, hold the Shift key and roll the trackwheel. To change the end time only, roll the trackwheel. 10. Click the trackwheel. Related topics Change the default reminder time for appointments and meetings (See page 62.) About power off and reminders (See page 87.) Change the default reminder time for appointments and meetings In the calendar options, set the Default Reminder field to the amount of time before the appointment that the BlackBerry® device should remind you. The default is 15 minutes. 8. Click Invite. 9. Repeat steps 5 to 8 to add other contacts to your meeting. 11. Click Save. Notes: If your meeting recurs, perform the following actions: Set the Every field to change the frequency of the appointment. For example, to set an appointment to recur every three days, set the Every field to 3. Select the Relative Date check box for the appointment to recur on a relative date (for example, on the last Friday of each month). In the Days field, set the days on which the weekly appointment should recur. To select a day, press the Space key. Related topics Related topics Change the default reminder time for appointments and meetings (See page 62.) About power off and reminders (See page 87.) About power off and reminders (See page 87.) Can I set a snooze time for task and calendar reminders? (See page 142.) Manage appointments and meetings What is dismissed if I click Dismiss All in a reminder? (See page 142.) To view your list of appointments, in Month view, click a day. Click View Appts. Schedule meetings To view or change details for an appointment or meeting, click the appointment or meeting. Click Open. 1. In the calendar, click the trackwheel. 62 15: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments • Tentative or Tentative with comments To move to the next day, week, or month, press the Space key. To move to the previous day, week, or month, press the Shift key + the Space key. To move the cursor horizontally in Week view, hold the Alt key and roll the trackwheel. To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel. • Decline or Decline with comments Notes: To check your calendar when replying to a meeting invitation, click the trackwheel. Click View Calendar. If you delete a meeting invitation from the messages list before you accept or decline it, the meeting is deleted from your desktop calendar. Manage meeting participants Open a meeting. In an Accepted or Declined field, click a contact. Click one of the following menu items: • Invite Attendee • Change Attendee • Remove Attendee Calendar shortcuts For these shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No. To change to Agenda view, press A. To change to Day view, press D. To change to Week view, press W. To change to Month view, press M. To move to the current date, press T. To move to a specific date, press G. To create an appointment, press C. 63 User Guide 64 16 Tasks Create tasks Manage tasks Change task status Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Click a task. Click one of the following menu items: • Open • Delete • Delete Completed Search for PIM items • Mark Completed Tasks — frequently asked questions • Mark In Progress Create tasks • Hide Completed 1. In the task list, click the trackwheel. Change task status 2. Click New. To change the status for a task to Waiting or Deferred, open the task. Edit the Status field. 3. Type the task details. 4. Set a due date for the task. 5. If the task is recurring, set how frequently it should recur. Tasks — frequently asked questions 6. Click the trackwheel. Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? 7. Click Save. Can I change how my contacts or tasks display? Notes: If your task recurs, perform the following actions: Set the Every field to change the frequency of the task. For example, to set a task to recur every three days, set the Every field to 3. Select the Relative Date check box for the task to recur on a relative date (for example, on the last Friday of each month). Can I clear all the categories that apply to a contact, task, or memo? How do I know how many contacts, calendar entries, tasks, or memos I have saved? Can I set a snooze time for task and calendar reminders? What is dismissed if I click Dismiss All in a reminder? Can I show tasks in the device calendar? User Guide 66 17 Memos Write memos Manage memos Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Memos — frequently asked questions Write memos 1. In the memos list, click the trackwheel. 2. Click New. 3. Type a title. 4. Type the body of the memo. 5. Click the trackwheel. 6. Click Save. Manage memos Click a memo. Click one of the following menu items: • View • Edit • Delete Memos — frequently asked questions Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? Can I clear all the categories that apply to a contact, task, or memo? How do I know how many contacts, calendar entries, tasks, or memos I have saved? User Guide 68 18 Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Alarm — frequently asked questions Set the alarm 1. In the alarm, set the Daily Alarm field to On. Why didn’t my alarm notify me on a Saturday or Sunday? In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not notify you on Saturdays or Sundays. 2. Set the time when the alarm should sound. 3. Set whether to snooze the alarm and the length of the snooze. 4. Set a type of notification for the alarm. 5. Click the trackwheel. 6. Click Save. When you set the alarm, a bell icon appears beside the date in the device status section of the screen. Related topic About power off and reminders (See page 87.) Silence the alarm Press any key. If snooze is enabled, in the Daily Alarm dialog box, click Snooze. Turn off the alarm In the alarm, set the Daily Alarm field to Off. Alarm — frequently asked questions Why didn’t my alarm notify me on a Saturday or Sunday? How do I change the alarm volume? In the alarm, set the Volume field. When you set the volume, you can also customize the notification, including the tune and the number of times that the tune plays. User Guide 70 19 Calculator Use the calculator memory Calculator shortcuts Copy and paste calculations To add, press O. Convert measurements To subtract, press I. Calculator shortcuts To multiply, press A. Use the calculator memory To clear the screen, press Y. To store a number in the memory, type a number. Press K. To divide, press G. To clear the last entry, press T. To find the square root, press V. To recall the number in the memory, press J. To use the percent function, press B. To delete the number in the memory, press H. To add a number to the memory, type the number and press L. To add to the number that is currently stored in the memory, type a number. Press L. To subtract from the number that is currently stored in the memory, type a number. Press U. Copy and paste calculations Click the trackwheel. Click Copy. To paste the calculation back into the calculator display or into another program, click the trackwheel. Click Paste. Convert measurements In the calculator, type a number. Click the trackwheel. Perform one of the following actions: • To convert the number from imperial to metric, click To Metric. • To convert the number from metric to imperial, click From Metric. Click a conversion type. To recall the memory, press J. To replace the memory, type a number and press K. To clear the memory, press H. To display the result of your calculation, press the Enter key. User Guide 72 20 Bluetooth About Bluetooth wireless technology About Bluetooth pairings Turn on or off the Bluetooth radio When you pair your BlackBerry® device with another Bluetooth®-enabled device, you should be able to connect to the other Bluetooth-enabled device over the wireless network when it is within range of your BlackBerry device (a typical range is approximately 10 meters). Pair with another Bluetooth-enabled device Manage paired Bluetooth-enabled devices Set how your BlackBerry device appears to other Bluetooth-enabled devices Use Bluetooth wireless technology during a call Share your address book with a paired Bluetoothenabled device Bluetooth — frequently asked questions About Bluetooth wireless technology After you pair with a Bluetooth-enabled device, you can set your BlackBerry device to connect with that Bluetooth-enabled device without prompting you. Pair with another Bluetooth-enabled device 1. In the device options, click Bluetooth. Bluetooth® wireless technology is designed to enable your BlackBerry® device to establish wireless connections with other Bluetooth-enabled devices, such as a handsfree car kit or wireless headset, in close proximity. 2. Click the trackwheel. Turn on or off the Bluetooth radio 6. Type the same passkey on the Bluetooth-enabled device to which you are pairing. To turn on the Bluetooth® radio, in the device options, click Bluetooth. Click the trackwheel. Click Enable Bluetooth. To turn off the Bluetooth radio, in the device options, click Bluetooth. Click the trackwheel. Click Disable Bluetooth. 3. Click Add Device. 4. Click the name of a Bluetooth®-enabled device. 5. In the Enter passkey for field, type a passkey. Notes: Verify that the Bluetooth-enabled device that you want to pair with is in the correct mode for pairing. The names of Bluetooth-enabled devices with which you have already paired appear in the list of paired Bluetooth-enabled devices. They do not appear in the list of Bluetooth-enabled devices that appears when you click Add Device. User Guide Related topic About Bluetooth pairings (See page 73.) Manage paired Bluetooth-enabled devices 2. During a call, click the trackwheel. Click Activate . Related topic About Bluetooth pairings (See page 73.) In the list of paired Bluetooth®-enabled devices, click a paired Bluetooth-enabled device. Click Device Properties. Perform one of the following actions: Share your address book with a paired Bluetooth-enabled device • Edit the paired Bluetooth-enabled device name. In the Bluetooth® options, in the Address Book Transfer field, perform one of the following actions: • Set whether the paired Bluetooth-enabled device can connect with your BlackBerry® device without prompting. • Set whether Bluetooth connections with your BlackBerry device are encrypted. Note: To remove a Bluetooth-enabled device from the list of paired Bluetooth-enabled devices, click a Bluetoothenabled device. Click Delete Device. Set how your BlackBerry device appears to other Bluetooth-enabled devices In the Bluetooth® options, perform one of the following actions: • In the Device Name field, type the name of your BlackBerry® device. • In the Discoverable field, set whether your BlackBerry device is available for pairing with other Bluetooth-enabled devices. Use Bluetooth wireless technology during a call 1. Verify that the Bluetooth® radio is turned on and that your BlackBerry® device is paired with a Bluetooth-enabled device. 74 • To share all the contacts in your BlackBerry® device address book, select All Entries. • To share contacts that you have had contact with recently over the phone, select Hotlist Only. 21 Date and time Set the date and time Why is the time on my device incorrect? Set the date and time 1. In the device options, click Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Source field, set a date and time source. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. Note: Depending on your service provider, multiple date and time sources might be available. • To use the wireless network as the date and time source, set the Date/Time Source field to Network. • To use the BlackBerry® network as the date and time source, set the Date/Time Source field to BlackBerry. • To set the date and time yourself, set the Date/ Time Source field to Off. Set the other fields on the Date/Time screen. Why is the time on my device incorrect? If you have traveled to a different time zone, set the Time Zone field to display the correct time zone. If you have set the Date/Time Source field to Network, the device might have the incorrect time. Try setting the Date/Time Source field to BlackBerry. If you have set the Date/Time Source field to Network or BlackBerry, you can update the time. On the Date/ Time screen, click the trackwheel. Click Update Time. User Guide 76 22 Profiles About profiles Enable profiles Create notification profiles Manage notification profiles Manage ring tones Note: To change the current notification profile quickly, select a profile. Press the Space key. Create notification profiles 1. In the profiles list, click the trackwheel. Create profile exceptions 2. Click New Profile. Manage profile exceptions 3. Type a name for the profile. Manage contacts in profile exceptions 4. Click an item. Add a phone tune for a contact 5. Click Edit. Silence your device 6. Set how you want to receive notification for that item. Set the alarm Profiles — frequently asked questions About profiles Notification profiles are designed to alert you of appointment and task reminders, and incoming messages, calls, and browser content. You can create a profile that specifies which sounds to use, whether to notify you when the BlackBerry® device is in or out of the holster, and what volume level to use. You can use different sounds for each type of item. The device has six preset notification profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can edit these default profiles, except for the Off profile. You cannot delete them. Enable profiles In the profiles list, click a notification profile. Click Enable. 7. Click the trackwheel. 8. Click Save. 9. Click the trackwheel. 10. Click Save. Manage notification profiles Click a profile. Click one of the following menu items: • Edit • Delete Manage ring tones In the profiles list, click a profile. Click Show Tunes. Click a ring tone. Click one of the following menu items: • Play • Delete • Volume User Guide Notes: The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notification, edit the profile. Notes: You can add multiple contacts to a profile exception. In the From field, click the trackwheel. Click Add Name. You can only delete downloaded ring tones. To add a custom tune for phone calls, select the Custom Phone Tune check box. Set a phone tune. About custom notification If you set the Use Profile field to Active Profile and you do not change the Custom Phone Tune field, the profile exception has no effect. You can create exceptions to notification profiles to receive different notification for incoming messages and phone calls from specific contacts. For example, you can create a profile exception that uses the Loud profile when you receive messages and phone calls from specific contacts, regardless of the active profile. Profile exceptions are applied based on the order in which they appear. If you create multiple profile exceptions that include the same contact, you must decide which one to apply first by placing that profile exception higher in the list. The BlackBerry® device has a preset profile exception for important calls. You can add contacts to this profile exception, or you can delete it. Create profile exceptions 1. In the profiles list, click the trackwheel. 2. Click New Exception. 3. In the Exception field, type a name for the profile exception. 4. In the From field, click the trackwheel. 5. Click Add Name. 6. Click a contact. 7. Click Continue. 8. In the Use Profile field, set the profile on which the exception should be based. 9. Click the trackwheel. 10. Click Save. Related topics About custom notification (See page 78.) Manage profile exceptions (See page 78.) Add a phone tune for a contact (See page 58.) Manage profile exceptions In the profiles list, click a profile exception. Perform one of the following actions: • To edit a profile exception, click Edit. • To move a profile exception higher or lower in the list, click the profile exception. Click Move. Roll the trackwheel to move the profile exception. Click the trackwheel. • To see the list of available tunes, click Show Tunes. • To delete a profile exception, click Delete. Note: To turn off a profile exception, select the exception. Press the Space key. To turn on the profile exception again, press the Space key. Manage contacts in profile exceptions In a profiles exception, in the From field, click a contact. Click one of the following menu items: • Change Name 78 22: Profiles • Delete Name Why isn’t the ring tone being played the number of times that I have set? Silence your device For phone calls, the number of times that the BlackBerry® device sounds or vibrates is not determined by the number of beeps that you set in your notification profile. The device sounds or vibrates until the caller or the network ends the connection. To silence your BlackBerry® device, in the profiles list, select the Quiet profile. To switch between your active profile and the Quiet profile when you are not on a call, press the Mute button. To receive only vibrate notification, in the profiles list, select the Vibrate profile. To turn off all notification, including profile exceptions and LED notification, in the profiles list, select the Off profile. Related topic Silence the alarm (See page 69.) Profiles — frequently asked questions What is the escalating volume level? Why isn’t the ring tone being played the number of times that I have set? Why am I not receiving notification for incoming calls or received messages? How do I set custom notification for messages from a specific contact? Why am I not receiving notification for incoming calls or received messages? In the profiles list, verify that the Off profile is not enabled. If this profile is enabled, all notification is turned off, including profile exceptions and LED notification. If you set the Custom Phone Tune field to MUTE, you do not receive notification for calls from the contacts that the exception applies to. How do I set custom notification for messages from a specific contact? In the profiles list, create a new notification profile that sets the tune that you want to use for your messages. Create a profile exception for the contact and set the Use Profile field to the new notification profile. Why can I not edit all the fields for a Calls From profile exception? Why can I not edit all the fields for a Calls From profile exception? Can I set one phone tune for all my profiles? Calls From profile exceptions appear in the profiles list when you add a custom phone tune from the address book. Because these exceptions are for phone calls only, you can only edit the Custom Phone Tune field. Can I be notified of other items during a call? What is the escalating volume level? If you use the escalating volume level, the notification volume level consistently increases until the BlackBerry® device reaches the loudest volume level. 79 User Guide Can I set one phone tune for all my profiles? Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click Set As Phone Tune. Can I be notified of other items during a call? Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items. 80 23 Screen display Turn off automatic backlighting adjustment Set how long backlighting remains on Turn on and off the device screen Adjust the brightness of the backlighting Set the display language Set the Home screen background image Download background images Turn off automatic backlighting adjustment To stop your BlackBerry® device from adjusting the backlighting level automatically, in the device options, click Screen/Keyboard. Set the Automatic Backlight field to No. Click the trackwheel. Click Save. Related topic About backlighting (See page 81.) Set the font Set Convenience keys About themes Apply a theme to your device Delete themes Download themes Organize the programs list Show only the unread messages indicator on the Home screen Set how long backlighting remains on To set how long backlighting stays on if you do not use your BlackBerry® device, in the device options, click Screen/Keyboard. Set the Backlight Timeout field. Click the trackwheel. Click Save. Related topics About backlighting (See page 81.) Hide program names on the Home screen Adjust the brightness of the backlighting (See page 82.) About backlighting Turn on and off the device screen The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting levels. The device is also designed to adjust the backlighting level automatically as the lighting level in your environment changes. To turn on the screen, roll the trackwheel or press a key. When your BlackBerry® device is not used for a period of time, the screen turns off to conserve battery power. Related topics About backlighting (See page 81.) Adjust the brightness of the backlighting (See page 82.) User Guide Adjust the brightness of the backlighting In the device options, click Screen/Keyboard. Set the Backlight Brightness field. Click the trackwheel. Click Save. To increase the brightness of the backlighting temporarily, press the Power button. Related topic About backlighting (See page 81.) Set the Home screen background image In the pictures list, click an image. Click Set As Home Screen Image. About Convenience keys Your device includes two Convenience keys. You can set which program each of these keys opens. See the printed documentation that accompanied your device for more information about locating the Convenience keys. Set Convenience keys In the device options, click Screen/Keyboard. Set the Convenience Key Opens fields. Note: If the program set in the Convenience Key Opens field is removed from your BlackBerry® device, when you press the Convenience key, nothing happens. To clear the Home screen background, in the pictures list, click the trackwheel. Click Reset Home Screen Image. Related topic Related topic About themes Save images (See page 49.) Depending on your service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as programs, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that are in .cod file format. Download background images Your service provider might have supplied a link to a preferred vendor of background images. In the pictures list, click the trackwheel. Click More Images. Related topic About Convenience keys (See page 82.) Apply a theme to your device Save images (See page 49.) In the device options, click Theme. Click a theme. Click Activate. Set the font Note: To activate a theme quickly, select a theme. Press the Space key. In the device options, click Screen/Keyboard. Set the font information. Click the trackwheel. Click Save. Note: For large fonts, set the Antialias mode field. 82 Delete themes In the device options, click Theme. Click a theme. Click Delete. 23: Screen display Note: You might not be able to delete themes that are preloaded on your BlackBerry® device. Download themes Your service provider might have supplied a link to a preferred vendor of themes. In the device options, click Theme. Click the trackwheel. Click Download Themes. Hide program names on the Home screen Depending on your theme, you might be able to hide the program name that is displayed when you scroll over icons on the Home screen. In the device options, click Home Screen. Clear the Show application names checkbox. Click the trackwheel. Click Save. Organize the programs list If your theme uses a programs list, you can move or hide applications in the list. In the device options, click Home Screen. Click Organize Applications. Perform one of the following actions: • To move an icon in the programs list, click the icon. Click Move Application. Roll the trackwheel to move the icon. Click the trackwheel. Click Complete Move. • To hide an icon in the programs list, click the icon. Click Hide Application. • To show a hidden icon in the programs list, click a crossed-out icon. Click Show Application. • To reset the list, click the trackwheel. Click Revert to Defaults. Show only the unread messages indicator on the Home screen Depending on your theme, you might be able to hide the unread messages count displayed with the unread messages indicator on the Home screen. In the device options, click Home Screen. Clear the Show number of unread messages checkbox. Click the trackwheel. Click Save. 83 User Guide 84 24 Language Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my device? Set the display language In the device options, click Language. In the Language field, click a language. Click Save. About the input language You can set an input language to use when you type. This setting is different from the display language. When you set an input language, AutoText and other typing settings change to the selected language. Set the input language In the device options, click Language. In the Input method field, click a language. Click Save. Related topics About the input language (See page 85.) Set the display language (See page 85.) Add or remove a display language If your BlackBerry® Handheld Software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information. Why do some characters not appear correctly on my device? If your BlackBerry® device is integrated with the BlackBerry Enterprise Server™ and the BlackBerry Enterprise Server does not support the characters, the characters do not appear correctly when you use the BlackBerry Browser or open an attachment. Contact your system administrator for more information. If your device is integrated with the BlackBerry Internet Service™, contact your service provider for more information about supporting characters on your device. User Guide 86 25 Power and battery About power off and reminders Set the device to turn on and off automatically Check the battery level 3. Specify the times when the BlackBerry® device should turn on and off on weekdays. 4. Set the Weekend field to Enabled. Extend battery life 5. Specify the times when the device should turn on and off on weekends. Reset the device 6. Click the trackwheel. About power off and reminders If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the Home screen and selecting Turn Off, your device should turn itself on at the following times: • when the alarm turns on • when the device is set to turn on automatically 7. Click Save. Related topic About power off and reminders (See page 87.) Check the battery level In the device options, click Status. To turn on your device when calendar reminders occur, set the device to turn on and off automatically. Extend battery life If you turn off your device by clicking Turn Power Off on the Home screen and selecting Full Power Off, your device does not turn on until you press the Power button. Disconnect from the wireless network when you are not in a wireless coverage area. Note: Depending on your theme, the location and name for Turn Power Off might change. See the printed documentation that accompanied your device for more information about the differences for your theme. Set the device to turn on and off automatically 1. In the device options, click Auto On/Off. 2. Set the Weekday field to Enabled. Set the BlackBerry® device to turn on and off automatically. Delete the original message when you send a reply. Send a message to multiple contacts using Add To, Add Cc, or Add Bcc. Charge your device regularly. Related topics Set the device to turn on and off automatically (See page 87.) Manage messages (See page 10.) Add multiple contacts to a message (See page 10.) User Guide Reset the device Remove and reinsert the battery. 88 26 Network coverage Connect to the wireless network Add networks to the preferred network list Scan for networks to add to the preferred network list Manage the preferred network list Network coverage — frequently asked questions Connect to the wireless network To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On. Notes: To disconnect from the wireless network, on the Home screen, click Turn Wireless Off. When your device is not connected to the wireless network, you can continue to use the features that do not require a connection to the wireless network, such as managing tasks or using the calculator. You should disconnect from the wireless network in certain places, such as on an airplane. See the BlackBerry Safety and Product Information Booklet for more information. Your BlackBerry® device attempts to connect to a preferred network based on the order in which the networks appear in your preferred network list. If no network in the list is available, your device automatically roams to an available network. Note: You might not be able to create a list of preferred networks. Contact your service provider for more information. Add networks to the preferred network list 1. In the device options, click Network. 2. Click the trackwheel. 3. Click My Preferred Network List. 4. Click the trackwheel. 5. Click Add Network. 6. Click Manual Entry. 7. Set the priority for the network. Depending on your theme, the location and name for Turn Wireless On and Turn Wireless Off might change. See the printed documentation that accompanied your device for more information. 8. Type the network mobile country code (MCC) and mobile network code (MNC). About the preferred network list Notes: The device completes the Name field if the MCC and MNC are recognized by your device. Create a list of preferred networks. These networks are scanned first when you are traveling. 9. Click the trackwheel. 10. Click Save. User Guide If you do not know the MCC and MNC for the network, you can add the network from the list of networks that are already known to the device. When adding a network, click the trackwheel. Click Select From Known Networks. Click a network. Click Select Network. If your device uses a USIM card, you can also set the network radio access technology (RAT) wireless connection speed. • To delete a network from the preferred network list, click Delete. Save the changes. Network coverage — frequently asked questions How do I select a network when traveling? How do I register my device with the network? Related topic How do I set the wireless network connection speed for my device? About the preferred network list (See page 89.) Why can't I connect to a wireless network? Scan for networks to add to the preferred network list How do I select a network when traveling? 1. In the device options, click Network. In most cases, your BlackBerry® device automatically roams to an appropriate network. 2. Click the trackwheel. 3. Click My Preferred Network List. 4. Click the trackwheel. 5. Click Add Network. 6. Click Select From Available Networks. 7. Select a network. 8. Click the trackwheel. 9. Click Select Network. Related topic About the preferred network list (See page 89.) Manage the preferred network list In the preferred network list, click a network. Perform one of the following actions: • To view the details of a network in the list, click View. • To move a network higher or lower in the list, click the network. Click Move. Roll the trackwheel where you want to move the network. Click the trackwheel. Save the changes. 90 If you have a preferred network list, your device scans first for networks in the list. If your device continues to display a limited level of wireless coverage, you can attempt to improve the level of wireless coverage by selecting a different network. To select a network manually, in the device options, click Network. Set the Selection Mode field to Manual. Click Scan for Available Networks. In the networks list, click a network. Click Select Network. Your SIM card must be provisioned for roaming services before you can select a different network. Contact your service provider for more information about roaming. Notes: Your device connects to the selected network and remains connected to it until you select your home network again, or until you select another network. To reconnect to your home network, in the device options, click Network. Set the Network Selection Mode field to Automatic. 26: Network coverage How do I register my device with the network? When you select a different network or load new programs, your BlackBerry® device should register with the network automatically. To register your device manually, in the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now. How do I set the wireless network connection speed for my device? In the device options, click Network. Perform one of the following actions: • To connect to the wireless network at whatever network speed is available, set the Network Mode field to 3G&2G. • To connect to the wireless network at a specific network connection speed, set the Network Mode field to 2G or 3G. Note: Depending on your service provider, you might not be able to set the Network Mode field. Contact your service provider for more information. Why can't I connect to a wireless network? Verify that you have turned on your device's wireless radio. In the Home screen, click Turn Wireless On. If your device is set to connect at 3G only or 2G only, and you connect to a network that does not support your selected speed, your device appears to be outside a wireless coverage area. Set the Network Mode field to 3G&2G to connect to a wireless network using any connection speed available. 91 User Guide 92 27 SIM card About the SIM card phone book 4. Click New. Add SIM card contacts 5. Type the contact information. Add SIM card contacts to your address book 6. Click the trackwheel. Manage SIM card contacts 7. Click Save. Leave SMS messages on a SIM card Set SIM card security Change the SIM card PIN code Add SIM card contacts to your address book About the SIM card phone book In the address book, click the trackwheel. Click SIM Phone Book. Click the trackwheel. Click Copy All To Address Book. Your SIM card phone book gives you access to the contacts that are saved on your SIM card. The SIM card phone book is different from the BlackBerry® device address book. If you use a different SIM card in your device, the contacts in your SIM card phone book change. Notes: If you attempt to copy a SIM card contact with a phone number that matches that of a contact that is already listed in the address book, the SIM card contact is not copied. You can add contacts from your SIM card phone book to your address book. You can add abbreviated dialing number (ADN) entries to your SIM card phone book, and view ADN entries and service dialing number (SDN) entries. ADN entries appear in plain text and SDN entries appear in bold. You can create or edit SIM card contacts if your SIM card is provisioned for a SIM card phone book. Contact your service provider for more information. Add SIM card contacts 1. In the address book, click the trackwheel. 2. Click SIM Phone Book. 3. Click the trackwheel. If you attempt to copy a SIM card contact with a name that matches that of a contact that is already listed in the address book, the SIM card contact is copied even if in the address book options the Allow Duplicate Names field is set to No. Manage SIM card contacts Click a SIM card phone book contact. Click one of the following menu items: • Edit • Delete User Guide Leave SMS messages on a SIM card 8. Click the trackwheel. In the device options, click SMS. Set the Leave Messages On SIM Card field to Yes. Click the trackwheel. Click Save. 9. Type the new SIM card PIN code again. Note: If you set the Leave Messages On SIM Card field to No, any imported messages are removed from the SIM card after they appear in a messages list. If you change SIM cards, any SMS messages that are saved on the new SIM card are imported to your BlackBerry® device, and then they are removed from the SIM card. Set SIM card security 1. In the device options, click Advanced Options. 2. Click SIM Card. 3. Click the trackwheel. 4. Click Enable Security. 5. Type your SIM card PIN code. 6. Click the trackwheel. Notes: Your service provider must provide you with a SIM card PIN code before you can set SIM card security. If you type the SIM card PIN code incorrectly three times, your SIM card does not function. Contact your service provider for more information. Change the SIM card PIN code 1. In the device options, click Advanced Options. 2. Click SIM Card. 3. Click the trackwheel. 4. Click Change PIN2 Code. 5. Type the current SIM card PIN code. 6. Click the trackwheel. 7. Type a new SIM card PIN code. 94 Note: To change the SIM card PIN code, SIM card security must be enabled. 28 Security Set a device password Set a device password Lock and unlock the device 1. In the device options, click Security Options. Lock and unlock the keyboard 2. Click General Settings. Protect your device content 3. Set the Password field to Enabled. Compress device data 4. Set the other security options. Regenerate encryption keys 5. Click the trackwheel. Store passwords 6. Click Save. Create random passwords 7. Type a device password. Manage passwords Copy passwords Verify security software 8. Click the trackwheel. 9. Retype the device password. 10. Click the trackwheel. Clear the device Related topics Set owner information About the device password (See page 95.) Third-party program control Change the device password (See page 95.) Security — frequently asked questions Turn off the device password (See page 96.) About the device password Change the device password If you type your BlackBerry® device password incorrectly five times, you must type blackberry before you can continue. The next time that you type your password, and on subsequent password attempts, the characters that you type are displayed. 1. In the device options, click Security Options. If you type your device password incorrectly ten times, all information is erased from your device for security reasons. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, you might not be able to change some security settings. Contact your system administrator for more information. 2. Click General Settings. 3. Click the trackwheel. 4. Click Change Password. 5. Type your current device password. 6. Click the trackwheel. 7. Type a new device password. 8. Click the trackwheel. 9. Retype the new device password. 10. Click the trackwheel. User Guide Related topics Lock and unlock the keyboard About the device password (See page 95.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password (See page 96.) To unlock the keyboard, double-click the trackwheel. Turn off the device password Related topic 1. In the device options, click Security Options. About keyboard lock (See page 96.) 2. Click General Settings. 3. Set the Password field to Disabled. 4. Click the trackwheel. 5. Click Save. 6. Type the device password. 7. Click the trackwheel. Note: If your BlackBerry® device is integrated with a corporate email account, you might not be able to turn off the device password. Contact your system administrator for more information. Related topic About the device password (See page 95.) Lock and unlock the device To lock the BlackBerry® device, with a device password set, on the Home screen, click Lock. About content protection and compression Content protection is designed to encrypt your BlackBerry® device data. When your device is password locked, an open lock in the device status section of the screen indicates that encryption is in progress. A closed lock indicates that encryption is complete. After you type your device password, data on your device is decrypted as you access it. To use content protection, you must set a device password. Content compression reduces the size of the data that is stored on your device and to maintain the integrity of that data. Protect your device content 1. In the device options, click Security Options. 2. Click General Settings. To unlock your device, on the Lock screen, roll the trackwheel. Click Unlock. Type your password. Press the Enter key. 3. Set the Content Protection field to Enabled. Related topic 6. Type your device password. About the device password (See page 95.) 7. Click the trackwheel. About keyboard lock Related topic If you do not set a device password, you can lock your keyboard to prevent accidentally placing calls or typing characters. 96 4. Click the trackwheel. 5. Click Save. About content protection and compression (See page 96.) 28: Security Compress device data About the password keeper 1. In the device options, click Security Options. Use the password keeper to create and store all your passwords. The password keeper is locked with a single password, so you can store all your passwords in one place. 2. Click General Settings. 3. Set the Content Compression field to Enabled. 4. Click the trackwheel. 5. Click Save. 6. If you have set a device password, type your password. 7. Click the trackwheel. Related topic About content protection and compression (See page 96.) About encryption keys Encryption keys are used if your BlackBerry® device is integrated with an account that uses the BlackBerry Enterprise Server™ or BlackBerry Desktop Redirector. Encryption keys are designed to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and the device. Encryption keys should be generated automatically, but you can regenerate keys manually at any time. Use the password keeper to generate random passwords that contain letters, numbers, and symbols. The first time that you open the password keeper, you must create a password keeper password. The password keeper is designed to encrypt your passwords. Passwords should be decrypted when you type the password keeper password. Warning: The password keeper is designed to keep passwords that are stored in the password keeper; however, if you copy a password, you can paste it into other programs on the BlackBerry® device. While the password is copied on the clipboard, it is not encrypted. Store passwords 1. In the password keeper, click the trackwheel. 2. Click New. 3. Type password information. 4. Click the trackwheel. Regenerate encryption keys 5. Click Save. In the device options, click Security Options. Click General Settings. Click a current service. Click Regenerate Encryption Key. Related topic Related topics About encryption keys (See page 97.) Can I regenerate encryption keys from my device? (See page 145.) About the password keeper (See page 97.) Create random passwords 1. In the password keeper, click the trackwheel. 2. Click New. 3. Type a title for the password. 4. Click the trackwheel. 5. Click Random Password. 6. Type any additional password information. 97 User Guide 7. Click the trackwheel. 8. Click Save. Related topics About the password keeper Store passwords Manage passwords In the password keeper, click a password. Click one of the following menu items: • View • Edit To paste the password, place the cursor where you want to insert it. Click the trackwheel. Click Paste. Warning: Passwords copied to or from the clipboard are not encrypted. About security self tests The security self tests program is designed to verify that security software is implemented properly on your BlackBerry® device. The tests should run automatically when your device restarts. • Delete Verify security software Related topic In the device options, click Security Options. Click General Settings. Click the trackwheel. Click Verify Security Software. Change the password keeper password (See page 98.) Change the password keeper password Related topic About security self tests (See page 98.) 1. In the password keeper, type your current password keeper password. Clear the device 2. Click OK. 5. Type a new password keeper password. Warning: This procedure stops all services and removes all data, including passwords and encryption keys, from the BlackBerry® device. Before you clear your device, verify that a backup copy of your data is available. 6. Retype the new password keeper password. 1. In the device options, click Security Options. 7. Click OK. 2. Click General Settings. 3. Click the trackwheel. 4. Click Change password. Copy passwords 3. Click the trackwheel. 4. Click Wipe Handheld. In the password keeper, click a password. Click Copy to Clipboard. 5. Click Continue. To clear the password from the clipboard, in the password keeper, click the trackwheel. Click Clear Clipboard. Related topic 98 6. Type blackberry. How do I restore my device after clearing it? (See page 145.) 28: Security Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device. 99 User Guide 100 29 Third-party program control Prevent third-party programs from transmitting data Set permissions for third-party programs Control external connections Control connections with the device Control access to personal information Security — frequently asked questions About firewall settings If you have third-party programs on your BlackBerry® device, the firewall option is designed to prevent these programs from transmitting data without your knowledge. Related topic Legal notice (See page 149.) Prevent third-party programs from transmitting data When a third-party program on your BlackBerry® device attempts to transmit data, a dialog box appears. Accept or deny the connection request. To reset the firewall settings, in the device options, click Security Options. Click Firewall. Click the trackwheel. Click Reset Settings. Related topics About firewall settings (See page 101.) Legal notice (See page 149.) About permissions for third-party programs You can set whether third-party programs on your BlackBerry® device can use data or connections from other programs. For example, a third-party program might use data from personal information management (PIM) programs or connections from programs such as the phone. On the Permissions screen, if you set a permission field to Allow, you are granting third-party programs access to that program or connection. If you set a permission field to Prompt, you are prompted whenever a third-party program requests access to that program or connection. If you set a permission field to Deny, access to that program or connection by third-party programs is designed to be blocked. If programs or connections within a group have different permission values, the permission field for the group is Custom. Related topic About firewall settings (See page 101.) User Guide Set permissions for third-party programs Warning: Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry® device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information. 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4. Click Edit Permissions. 5. Perform one of the following actions: • To control whether third-party programs can make an external connection from your device, set the Connections group permission field. • To control whether third-party programs can communicate with other programs on your device, set the Interactions group permission field. • To control whether third-party programs can access personal information from programs on your device, set the User Data group permission field. 6. Click the trackwheel. 7. Click Save. 8. Click Reset Now. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. 102 If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, some settings might appear differently than the settings described. Contact your system administrator for more information. Related topics About permissions for third-party programs (See page 101.) Control external connections (See page 102.) Control connections with the device (See page 103.) Control access to personal information (See page 103.) About firewall settings (See page 101.) Control external connections 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4. Click Permissions. 5. In the Connections group, set the following fields: • To control whether third-party programs can use physical connections to your BlackBerry® device, such as a USB cable or RS-232 cable, set the USB/Serial field. • To control whether third-party programs can use wireless connections that your device has established with other Bluetooth™-enabled devices, set the Bluetooth field. • To control whether third-party programs can make phone calls or access call logs, set the Phone field. • To control whether third-party programs can use the GPS position of your device, set the Location (GPS) field. • To control whether third-party programs can access the Internet or your corporate intranet 29: Third-party program control through your corporation’s network, set the Company Network field. • To control whether third-party programs can access the Internet through your service provider, set the Carrier Internet field. Related topics Set permissions for third-party programs (See page 102.) Control connections with the device (See page 103.) Control access to personal information (See page 103.) Control connections with the device 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4. Click Permissions. 5. In the Interactions group, set the following fields: • To control whether third-party programs can communicate with other programs on your BlackBerry® device, such as the device runtime store, persistent store, and global e vents, set the Interprocess Communications field. • To control whether third-party programs can simulate actions, such as the pressing of a key or button on your device, and send those simulated actions to the program that you are currently using, set the Event Injection field. • To control whether third-party programs can register a filter with the browser to handle content from a domain such as a customencoded document, set the Browser Filters field. • To control whether third-party programs can be used by your device as a source for customized themes, set the Theme Data field. Related topics Set permissions for third-party programs (See page 102.) Control external connections (See page 102.) Control access to personal information (See page 103.) Control access to personal information 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4. Click Permissions. 5. In the User Data group, set the following fields: • To control whether third-party programs can access email messages, SMS messages, or PIN messages, set the Email field. • To control whether third-party programs can access personal information management (PIM) items, such as tasks, memos, contacts, and calendar entries, set the PIM field. • To control whether third-party programs can access the key store, set the Keystore field. If you allow third-party programs to access the key store, you must type the key store password when a third-party program attempts to access private contents of the key store. • To control whether third-party programs can access the key store with password caching turned on, set the Keystore Medium Security field. Related topics Set permissions for third-party programs (See page 102.) Control external connections (See page 102.) 103 User Guide Control connections with the device (See page 103.) 104 30 BrickBreaker About BrickBreaker BrickBreaker scoring How do I set the speed of the paddle? How do I accelerate the paddle? Can I change the volume for the game? Can I submit my scores to the BrickBreaker high score web site? How do I check the BrickBreaker high score web site? Why are the bricks descending? About BrickBreaker The object of this game is to destroy bricks using a paddle and a ball. To move the paddle, roll the trackwheel. To release the ball when in catch mode, or to shoot the laser or gun, press the Space key. During the game, the following capsules fall from the bricks that you destroy: • Long makes the paddle longer. • Slow slows down the speed of the ball. • Gun enables you to shoot three bullets at the bricks. A bullet can destroy unbreakable bricks. • Bomb destroys the next brick that you hit and damages nearby bricks. • Life gives you an additional life. BrickBreaker scoring • Catching a capsule: 50 points • Shooting a brick with the gun: 50 points • Hitting a brick with the ball: 10 points • Shooting a brick with the laser: 5 points • Damaging a brick with a bomb: 5 points How do I set the speed of the paddle? In the BrickBreaker options, set the Paddle Movement Speed field. How do I accelerate the paddle? To accelerate the paddle as you roll the trackwheel, in the BrickBreaker options, select the Paddle Acceleration check box. • Laser enables you to shoot unlimited laser beams at the bricks. Can I change the volume for the game? • Multi puts four balls in play. Yes. In the BrickBreaker options, set the Volume field. • Catch enables you to catch and hold the ball. • Flip changes the direction of the paddle. • Wrap enables you to move the paddle beyond the edge of the screen. User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site. Unsubmitted high scores can be submitted at any time. In BrickBreaker, click the trackwheel. Click Send High Score. How do I check the BrickBreaker high score web site? In BrickBreaker, click the trackwheel. Click High Scores. Why are the bricks descending? After you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds. 106 31 Service books About service books Manage service books Receive new service books In the device options, click Advanced Options. Click Service Book. Click a service book. Click one of the following menu items: Accept new service books Manage service books Restore deleted service books About service books Service books determine which services are available on your BlackBerry® device. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, your system administrator can send service books to your device that determine whether features such as remote address lookup and wireless calendar synchronization are available. Receive new service books Service books arrive on your BlackBerry® device in one of the following ways: • over the wireless network from your service provider or system administrator • through the BlackBerry Desktop Software when you connect your device to your computer Accept new service books Service books should be accepted automatically by your BlackBerry® device. If a new service book is available and it is not accepted automatically, a book icon appears in the device status section of the screen. To accept the service book manually, in the device options, click Advanced Options. Click Service Book. Click the new service book. Click Accept. • View • Delete Restore deleted service books In the device options, click Advanced Options. Click Service Book. Click the trackwheel. Click Undelete. User Guide 108 32 Frequently asked questions General — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing — frequently asked questions Phone — frequently asked questions Browser — frequently asked questions Downloading — frequently asked questions Contacts — frequently asked questions Calendar — frequently asked questions Tasks — frequently asked questions Memos — frequently asked questions Alarm — frequently asked questions Bluetooth — frequently asked questions Network coverage — frequently asked questions Security — frequently asked questions User Guide 110 33 General — frequently asked questions Why are some of the features described not available on my device? A green light indicates that you are in a wireless coverage area. What software version do I have on my device? A red light indicates that a new message has arrived and your current profile is set to notify you using the LED. Why is there a flashing light on my device? Can I determine how much memory each database on my device is using? Why are some of the features described not available on my device? Depending on your service provider plan or the type of account that you are using, some features might not be available on your BlackBerry® device. Also, your device might not have been provisioned for certain features by your system administrator. Contact your system administrator or service provider for more information. What software version do I have on my device? To view BlackBerry® device information such as your device type, software version, and copyright information, in the device options, click About. To return to the device options, press the Escape button twice. Why is there a flashing light on my device? The notification LED on the top of your BlackBerry® device flashes different colors to indicate various states. An amber light indicates that the battery is low. A blue light indicates that your device is connected to a Bluetooth®-enabled device. Can I determine how much memory each database on my device is using? Yes. In the device options, click Status. Click the trackwheel. Click Database Sizes. The Database Sizes screen displays the number of entries and the amount of memory used by each database that is synchronized with your BlackBerry® device. User Guide 112 34 Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the To screen? Why were some of my messages deleted from the device? Why can’t I send messages? How do I change how long messages and phone call logs remain in a messages list? Why can’t I receive messages? Why is the menu item for sending a message not available? Why does the letter D appear beside sent PIN messages? Can I stop a message from being sent? Why are some messages already on my device? How do I create and use links in messages? Why is “More available” appearing at the end of my message? Can I file messages? How do I restrict the types of email messages that are sent to my device? How do I create a generic filter? Why are some messages sent to my device even though I have created a filter? Why can’t I specify some folders from which email messages are redirected? How do I make changes to the folders on my device? How do I stop email messages from being sent to my device? Can I hide sent messages? How do I stop messages that are sent from my desktop email program from appearing on my device? Why can’t I see a new message in a messages list even though I received notification? Can I change the default email account that is used when I send messages from the main messages list? Why is there a different icon beside some items in a messages list? Why are call logs appearing in a messages list? How do I show more of a subject line for my messages? How do I identify received PIN messages as high priority? Can I remove the prompt that appears before I delete messages? How do I compose an email or PIN message from the To screen? To compose a message from the To screen, click [Use Once]. Click Email or PIN. Type an email address or a PIN. Click the trackwheel. Click Continue. To add multiple recipients to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. User Guide Why can’t I send messages? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. Why does the letter D appear beside sent PIN messages? When a PIN message has been delivered to a BlackBerry® device, a D appears beside the check mark in a messages list. If you send a message and you are not in a wireless coverage area, the device sends the message when you return to a wireless coverage area. Can I stop a message from being sent? Why can’t I receive messages? Yes, provided that you are not in a wireless coverage area or that your BlackBerry® device is not connected to the wireless network. If a clock icon appears beside the message, delete the message to stop it from being sent. Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. Verify that email redirection to your device is turned on. If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, verify that the Redirect incoming messages to your handheld check box is selected. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, in the messages options, click Email Settings. Verify that the Send Email To Handheld field is set to Yes. If you have configured specific folders to redirect email messages to your device, on the Folder Redirection screen, verify that the correct folders from which email is redirected are selected. Verify that filters, which restrict the email messages that are sent to your device, are not enabled. See “Manage filters” on page 13 for more information. Why is the menu item for sending a message not available? If you do not have an email address or PIN saved for your contact, the option to send a message to that contact does not appear. In the address book, add an email address or a PIN number for your contact. 114 If you are in a wireless coverage area and your device is connected to the wireless network, messages should be sent automatically, so you cannot stop the message from being sent. Why are some messages already on my device? When you first receive your BlackBerry® device and every time that you update the BlackBerry Handheld Software, several welcome messages appear. These messages provide information and tips for using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, recent messages might also appear on your device when you connect to the wireless network for the first time. Contact your system administrator for more information. 34: Email and PIN messages — frequently asked questions How do I create and use links in messages? Links appear in your messages as underlined text. Messages can contain links to various items such as phone numbers, web sites, and email addresses. When you receive a message that contains a link, click the link. In the menu, click the menu items that apply to the type of link selected. The BlackBerry® device should automatically recognize most linkable items as links. To create a link for a PIN, type pin: before typing the PIN number. If your device is not enabled for wireless email reconciliation, your device must be integrated with an account that uses the BlackBerry Desktop Redirector or the BlackBerry Enterprise Server™ to file messages. You must perform an initial email reconciliation with the BlackBerry Desktop Software so that the folders in your desktop email program appear on your device. See the BlackBerry Desktop Software Online Help for more information about configuring email reconciliation manually. Can I hide sent messages? Why is “More available” appearing at the end of my message? Yes. In the messages options, click General Options. Set the Hide Sent Messages field to Yes. Long messages are sent to your BlackBerry® device in sections. As you read the first section, the next section should be sent to your device automatically, if you are in a wireless coverage area. However, it might take several seconds before your device receives the next section. Note: To view sent messages, in a messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder. To send only the first section of long messages to your device, in the messages options, click General Options. Set the Auto More field to No. The next time that you receive a long message, “More available” appears at the bottom. To request more of the message, click the trackwheel. Click More. To view the rest of the message, click More All. Can I file messages? Yes. If you have turned on wireless email reconciliation for your BlackBerry® device, any messages that you file on your device are also filed in your desktop email program. Why can’t I see a new message in a messages list even though I received notification? If email messages are sent to your BlackBerry® device from specific desktop email program folders and, in the general messages options, you set the Hide Filed Messages option to Yes, new messages that are sent to your device should be filed automatically, and might not appear in a messages list. To view all your messages, set the Hide Filed Messages field to No. Why is there a different icon beside some items in a messages list? Different icons are used in a messages list to indicate message status, saved web pages, call logs, messages with attachments, and so on. See the printed documentation that accompanied your BlackBerry® device for more information about message status indicators. 115 User Guide Why are call logs appearing in a messages list? When you make or receive a call, the BlackBerry® device creates a call log that contains information about the call. To stop call logs from appearing in a messages list, in the phone options, click Call Logging. Set the Show These Call Log Types In Message List field to None. How do I show more of a subject line for my messages? To show more of the subject line for your messages, you can hide the time that the message was received and the name of the sender or recipient of the message. In the messages options, click General Options. Set the Display Time and Display Name fields to No. How do I identify received PIN messages as high priority? In the messages options, click General Options. Set the Make PIN Messages Level 1 field to Yes. Can I remove the prompt that appears before I delete messages? Yes. In the messages options, click General Options. Set the Confirm Delete option to No. Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. 116 If you have turned on wireless email reconciliation, messages that you delete in your desktop email program are also deleted on your device. Messages that you delete on your device are also deleted in your desktop email program. If you deleted multiple messages using Delete Prior, the messages are only deleted from your device. How do I change how long messages and phone call logs remain in a messages list? To change the number of days that your BlackBerry® device keeps messages and call logs in a messages list, in the message options, click General Options. Set the Keep Messages field. Messages that are sent to your device that are older than the number of days that you specify in the Keep Messages field are deleted from your device. The messages can be restored, however, if you set the Keep Messages field to a longer period of time. When you increase the amount of time in this field, any messages that are sent to your device during that period of time appear in a messages list. How do I restrict the types of email messages that are sent to my device? You can create filters to send only specific email messages to your BlackBerry® device. See “Create filters” on page 12 for more information. To stop messages that do not meet any filter criteria from being sent to your device, in the message options, click Email Filters. Set the If no filters apply, send email to handheld field to No. 34: Email and PIN messages — frequently asked questions How do I create a generic filter? To create a generic filter, use an asterisk (*) when specifying the contacts to which the filter applies. In the messages options, click Email Filters. In the From field, specify part of the sender's address and use an asterisk (*) in place of the remaining part. Why are some messages sent to my device even though I have created a filter? Filters must be enabled before they apply to your messages. In the messages options, click Email Filters. Verify that the check boxes beside all the filters that you want to apply to your messages are enabled. Verify that the filters are in the correct order so they can be applied to your messages properly. Why can’t I specify some folders from which email messages are redirected? On the Folder Redirection screen, folders with check boxes that have broken borders are not enabled for redirection. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, the folders should be enabled automatically after a short period of time. To enable all folders manually for redirection, in the messages options, click Email Settings. Click the trackwheel. Click Folder Redirection. On the Email Reconciliation screen, set the Wireless Reconcile field to Off. Save your changes. Open the Email Reconciliation screen again and set the Wireless Reconcile field to On. Save your changes. How do I make changes to the folders on my device? You cannot add, edit, or delete folders from your BlackBerry® device. To add, edit, or delete a folder, change it in your desktop email program and reconcile your email messages with your device. If your device is enabled for wireless email reconciliation, changes that you make to the folders in your desktop email program should be synchronized with your device over the wireless network. If your device is not enabled for wireless email reconciliation, reconcile your email manually using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Intellisync Online Help for more information. How do I stop email messages from being sent to my device? If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, clear the Redirect incoming messages to your handheld check box. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, in the messages options, click Email Settings. Set the Send Email To Handheld field to No. How do I stop messages that are sent from my desktop email program from appearing on my device? In the messages options, click Email Settings. Click the trackwheel. Click Folder Redirection. Clear the check box beside the Sent Items folder. Can I change the default email account that is used when I send 117 User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options. Click Message Services. Set the Messaging (CMIME) field. 118 35 SMS messages — frequently asked questions Why can’t I send SMS messages? Can I verify that my SMS message has reached its recipients? How do I display more items in an SMS message thread? Can I hide sent messages? Can I remove the prompt that appears before I delete messages? Why were some of my messages deleted from the device? Why aren’t all the SMS options described appearing on my device? What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options? How do I change how long messages and phone call logs remain in a messages list? Why can’t I send SMS messages? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. If you send a message and you are not in a wireless coverage area, the device sends the message when you return to a wireless coverage area. Verify that fixed dialing number mode is not enabled. In the phone options, click FDN Phone List. Click the trackwheel. Click Disable FDN mode. If you still cannot send SMS messages, verify that your plan supports sending and receiving SMS messages. Contact your service provider for more information. Can I verify that my SMS message has reached its recipients? Yes. In the device options, click SMS. Set the Delivery Reports field to On. When your SMS message reaches its recipient, a D appears beside the check mark in a messages list. How do I display more items in an SMS message thread? In the device options, click SMS. In the Number Of Previous Items field, set the number of SMS messages to display. Can I hide sent messages? Yes. In the messages options, click General Options. Set the Hide Sent Messages field to Yes. Notes: If you set the Hide Sent Messages field to Yes, and you open an SMS message that is part of a thread, the sent messages appear in the thread. To view all sent SMS messages, in a messages list, click the trackwheel. Click View Folder. Click SMS Outbox. Click Select Folder. User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options described appearing on my device? Depending on your service provider plan, some SMS message options might not be available on your BlackBerry® device. Contact your service provider for more information. What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options? The Validity Period field specifies how long the service center should keep your SMS messages if they cannot be delivered to your contacts immediately. The Sent As field specifies how to send your SMS messages. The Network to Send Over field specifies the type of network through which your SMS messages are sent. 120 36 MMS messages — frequently asked questions Can I send and receive MMS messages? Can I specify when my device should receive MMS messages? Can I hide sent messages? Can I filter unwanted MMS messages? Can I filter unwanted MMS messages? Yes. In the device options, click MMS. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. Can I configure notification for all MMS messages? Can I pause, resume, or restart a slideshow presentation? Can I configure notification for all MMS messages? Can I view the size of my MMS messages before I send them? Yes. You can set delivery reports, which notify you and a sender when an MMS message has been received or read. To set delivery reports, in the device options, click MMS. In the Notifications section, set the notification options. How do I change how long messages and phone call logs remain in a messages list? Can I send and receive MMS messages? To set whether delivery reports are sent when they are requested by a sender, set the Allow Delivery Confirmation and Allow Read Confirmation options. Yes, if your service provider plan includes MMS messages and your BlackBerry® device is provisioned for the service. Contact your service provider for more information. To set whether you request delivery reports when you send MMS messages, set the Confirm Delivery and Confirm Read options. Can I specify when my device should receive MMS messages? Yes. In the device options, click MMS. To set when your BlackBerry® device communicates with the Multimedia Messaging Service Centre (MMSC), set the Multimedia Reception field. To set when your BlackBerry device receives MMS messages, set the Automatic Retrieval field. Can I pause, resume, or restart a slideshow presentation? Yes. In an open message, click the trackwheel. Click Pause, Resume, or Restart. Can I view the size of my MMS messages before I send them? Yes. In the open message, click the trackwheel. Click Options. User Guide 122 37 Attachments — frequently asked questions Can I view file attachments on my device? How do I view password-protected file attachments? Can I set the amount of memory that my device uses for file attachments? How do I change how file attachments are displayed? How do I view cell contents in spreadsheet attachments? Why can’t I view presentation slides? Why is “More available” appearing at the end of my file attachment? How do I search for text in a file attachment? What does skipped content mean? Can I view tracked changes in document attachments? To view document and spreadsheet attachments, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, BlackBerry Enterprise Server version 4.0 or later for Novell® GroupWise®, or the BlackBerry Internet Service™. To view .zip, .htm, or .html attachments, your device must be integrated with an account that uses BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange, BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for IBM Lotus Domino, BlackBerry Enterprise Server version 4.0 or later for Novell GroupWise, or the BlackBerry Internet Service. Why do some characters not appear correctly on my device? To view image attachments, your device must be integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later or the BlackBerry Internet Service. Can I view file attachments on my device? Contact your system administrator or service provider for more information. Yes, if attachment viewing is enabled for your BlackBerry® device. When you receive a message with an attachment, click the trackwheel. If Open Attachment appears in the menu, you can view attachments on your device. If Open Attachment does not appear in the menu, your device might not be enabled for attachment viewing. How do I view password-protected file attachments? You can only view password-protected .pdf files. If you receive a .pdf file that is password-protected, you must type the password to view the file. On the attachment screen, click the file name. Click Password. Type the password. Click the trackwheel. User Guide Can I set the amount of memory that my device uses for file attachments? Yes. In the open attachment, click the trackwheel. Click Options. Set the Cache Size field. How do I change how file attachments are displayed? Open the full content for a file attachment. Click the trackwheel. Click Options. To change the font for your file attachments, set the Font Family and Font Size fields. In document attachments, to use font sizes that reflect those in the original document, set the Reflect Original Font Sizes field to Yes. To show a grid when viewing spreadsheet attachments, set the Show Gridlines field to Yes. To label spreadsheet columns with letters and label spreadsheet rows with numbers, set the Display Labels field. How do I view cell contents in spreadsheet attachments? Why can’t I view presentation slides? To view a Microsoft® PowerPoint® presentation in its original format, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later. Why is “More available” appearing at the end of my file attachment? Long attachments are sent to your BlackBerry® device in sections. As you read the first section, the next section should be sent to your device automatically, if you are in a wireless coverage area. However, it might take several seconds before your device receives the next section. To send only the first section of long attachments to your device, in the messages options, click General Options. Set the Auto More field to No. The next time that you receive a long attachment, “More available” appears at the bottom. To request more of the file attachment, click the trackwheel. Click More. To view the rest of the attachment, click More All. How do I search for text in a file attachment? When you select a cell, the contents appear at the top of the screen. If the contents are too long to see, click the cell. Click View Cell. In the attachment, click the trackwheel. Click Find. Type the text. Click the trackwheel. To view the contents of all the cells in a column, click the column label at the top of the screen. Click Fit. To make the Find feature case sensitive when searching, select the Case Sensitive Search check box. To change the column size for all the columns in a spreadsheet, click the unmarked column label in the top left corner of the screen. Click a preferred size. If you have not retrieved all the text for a file attachment, a dialog box appears. To search the remaining text in the attachment, click Yes. If the search term is found, the content should be retrieved automatically. To change the default column size for all spreadsheet attachments, in the attachment options, set the Column Width field to Large. 124 To view the text on your BlackBerry® device, verify that you are in a wireless coverage area and that your device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. 37: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able to view tracked changes. In a document attachment, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel. Click Hide Changes. 125 User Guide 126 38 Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? Can I synchronize PIM items over the wireless network? How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? Why are some of my email messages not reconciling over the wireless network? Can I reconcile my personal folders? Can I empty the deleted messages folder on my computer remotely? Can I determine how much memory each database on my device is using? Can I reconcile email messages over the wireless network? Yes. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, or BlackBerry Enterprise Server version 4.0 or later for Novell® GroupWise®, verify that wireless email reconciliation is turned on in the messages options. If your device is integrated with an account that uses the BlackBerry Internet Service™, and your service provider supports wireless email reconciliation, verify that you have turned on wireless email reconciliation in the messages options. Can I synchronize PIM items over the wireless network? Yes. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, verify that wireless synchronization is turned on in the tasks, memo, address book, and calendar options. If your device is integrated with an account that uses BlackBerry Enterprise Server version 2.1 or later, calendar appointments and meetings might be the only PIM items that can be synchronized over the wireless network. See the BlackBerry Desktop Software Online Help for more information about setting wireless calendar synchronization. You must be in a wireless coverage area and your BlackBerry® device must be connected to the wireless network for PIM items to synchronize over the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. User Guide How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? A conflict might occur if you edit the same item on your BlackBerry® device and in your desktop email program before synchronization occurs. If you create calendar entries on your BlackBerry® device that contain special accents or characters, and your desktop computer does not support those accents or characters, the characters do not appear in your desktop calendar correctly. On your desktop computer, verify that you have the correct default code page set and that you have proper font support installed on your computer. See your Microsoft® Windows® Online Help for more information about setting the default code page for your computer. If you turn on wireless email reconciliation, set whether the device or desktop email program takes precedence when a conflict occurs. In the messages options, click Email Reconciliation. Set the On Conflicts field. You can set this option for each email account that is integrated with your device. If you turn on wireless PIM synchronization, the information in your desktop email program should automatically take precedence over the data on your device when a conflict occurs. If you turn off wireless PIM synchronization and make changes to a PIM entry in your desktop email program and on the device, the conflicting information on the device is replaced by the information in your desktop email program when you turn on wireless PIM synchronization again. If you want to select manually how conflicts are handled, synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization. If you use the BlackBerry Desktop Software to turn on wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information. Why are some of my email messages not reconciling over the wireless network? If you are not in a wireless coverage area, your messages are not reconciled over the wireless network. See the printed documentation that accompanied your BlackBerry® device for more information about wireless coverage levels. If you are in a wireless coverage area and you want to initiate email reconciliation from the device, in a messages list, click the trackwheel. Click Reconcile Now. Can I reconcile my personal folders? Yes. If you are a Microsoft® Exchange user, and you use personal folders, you can reconcile email messages with personal folders using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information. Note: Even if you have turned on wireless email reconciliation on your BlackBerry® device, you must use the BlackBerry Desktop Software with personal folders. 128 38: Synchronization — frequently asked questions Can I empty the deleted messages folder on my computer remotely? Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange and wireless email reconciliation must be turned on. Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. 129 User Guide 130 39 Phone — frequently asked questions Why can I not make calls? Why can I not make calls? Why am I no longer receiving calls? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. How do I make calls from the Home screen? Can I use the phone when the device or keyboard is locked? Can I send email messages and use the browser during a call? How do I format conference call numbers in messages? Can I block calls? Can I use call forwarding? How do I edit the phone number to which my calls are forwarded? Can I use call waiting? Can I use FDN mode on my device? Can I use a TTY device with my device? How do I hide my device phone number from a contact when making a call? Can I set the phone to display frequently called numbers? How do I change how long messages and phone call logs remain in a messages list? How do I stop my device from answering or ending calls automatically? If you still cannot make calls, verify that fixed dialing number mode is turned off. In the phone options, click FDN Phone List. Click the trackwheel. Click Disable FDN mode. Why am I no longer receiving calls? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. If you still cannot receive calls, verify that call blocking and call forwarding are turned off. How do I make calls from the Home screen? In the phone options, click General Options. Verify that the Dial From Home Screen field is set to Yes. You can make calls from the Home screen, but you cannot use Home screen shortcuts. Can I change how my phone number appears in the phone? Can I use the phone when the device or keyboard is locked? Why isn’t the ring tone being played the number of times that I have set? The BlackBerry® device is designed to enable you to make emergency calls when your device or keyboard is locked. User Guide See “Make emergency calls” on page 40 for more information on emergency calls. If your device is integrated with a corporate email account, you might be able to make other phone calls when your device is locked. Contact your system administrator for more information. If you receive a call when the keyboard is locked, the keyboard unlocks when you answer the call. If you receive a call when the device is password locked, you can answer the call, but your device remains password locked during the call. You can perform regular phone actions, such as mute and hold. When you end the call, the device remains password locked. Can I send email messages and use the browser during a call? Yes, if the wireless network coverage indicator displayed on your BlackBerry® device shows the device is capable of simultaneous voice and data connections. See the printed documentation that accompanied your device for more information about wireless coverage levels. How do I format conference call numbers in messages? You can format conference call numbers as links in your messages so that recipients can join your conference call quickly. In your message, type the main conference call bridge phone number. Perform one of the following actions: • Type X and add the access code as an extension. • To insert a 2-second pause, press the Alt key + N before you type the access code. You can insert multiple pauses • To insert a wait, press the Alt key + B before you type the access code. 132 Note: If you use a pause or a wait, you must type Tel: directly before the main conference call bridge phone number. Do not type a space between Tel: and the number. Can I block calls? Yes, if your service provider plan includes call barring and your SIM card is provisioned for the service. Your service provider also must provide you with a default call barring password. Contact your service provider for more information. You can block all incoming calls or block incoming calls when you are roaming only. You can also block all outgoing calls, all international outgoing calls, or block all international outgoing calls when you are roaming only. Can I use call forwarding? Yes, if your service provider plan includes call forwarding and your SIM card is provisioned for the service. Contact your service provider for more information. How do I edit the phone number to which my calls are forwarded? To edit a call forwarding phone number that you have added, delete the current phone number and type a new phone number. Can I use call waiting? Yes, if your service provider plan includes call waiting and your SIM card is provisioned for the service. Contact your service provider for more information. 39: Phone — frequently asked questions Can I use FDN mode on my device? Yes, if your SIM card is provisioned for the service. Your service provider must also provide you with a SIM card PIN2 code. Contact your service provider for more information. Can I use a TTY device with my device? Yes, if your service provider supports TTY devices. The TTY device must operate at 45.45 bits per second, and you must insert the TTY device connector into your BlackBerry® device headset jack. If you use an RJ-11 connector, you must use an adapter to connect the TTY device to your device. TTY is only available on some BlackBerry devices. How do I hide my device phone number from a contact when making a call? In the phone options, click General Options. Set the Restrict My Identity field to Yes. Can I set the phone to display frequently called numbers? To stop your device from answering calls automatically when you remove it from the holster, in the phone options, click General Options. Set the Auto Answer Calls field to No. To stop your device from ending calls automatically when you insert it in the holster, in the phone options, click General Options. Set the Auto End Calls field to No. Can I change how my phone number appears in the phone? Yes. Edit your SIM card phone number to change how your phone number appears in the phone. In the device options, click Advanced Options. Click SIM Card. Click the trackwheel. Click Edit SIM Phone Number. Edit your phone number. If you edit your SIM card phone number, the number that appears in the My Number field in the phone changes. Editing the SIM card phone number does not change the actual number that is used to make and receive calls. You can also hide your phone number so that it does not appear in the phone. In the phone options, click General Options. Set the Show “My Number” field to No. Yes. You can set the phone to display a list of frequently or recently called numbers instead of call logs. In the phone options, click General Options. Set the Phone List View field. How do I stop my device from answering or ending calls automatically? If you use a holster with your BlackBerry® device, you can set how calls are handled when you insert or remove your device from the holster. 133 User Guide 134 40 Browser — frequently asked questions Why are there no browsers available on my device? Can I use the BlackBerry Browser? How do I change my browser settings? How do I change the browser home page? How do I change the type of content that the browser accepts? Can I override the character set encoding of web pages? Why do some characters not appear correctly on my device? How do I select images and text on a web page? What is the Available Offline check box that appears when I’m adding a bookmark? Can I view web pages that contain JavaScript or animated graphics? Why did a web page form not submit? Can I be prompted before scripts are run on my device? With multiple browsers on my device, how do I connect a browser with a Home screen shortcut key? How do I change which browser opens when I click a link in an open message? On my browser home page, when I hold the Escape button, the program closes. Can I change this? How do I set WAP Browser security options? How do I set BlackBerry Browser security options? Why are there no browsers available on my device? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. Depending on your service provider or your theme, the location and name for your device browsers might change. Can I use the BlackBerry Browser? Yes, if your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 3.5 or later for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, or BlackBerry Enterprise Server version 4.0 or later for Novell® GroupWise®. Contact your system administrator for more information about the BlackBerry Browser. How do I change my browser settings? In the browser, click the trackwheel. Click Options. Various settings are available on the Browser Configuration, General Properties, and Cache Operations screens. Note: You might be restricted from changing your BlackBerry® device browser settings. Contact your system administrator for more information. User Guide How do I change the browser home page? In the browser options, click Browser Configuration. In the Home Page Address field, change the web page address. Save the changes. Depending on your service provider, you might not be able to change your home page. How do I change the type of content that the browser accepts? In the browser options, click Browser Configuration. Set the Content Mode field. Save the changes. Can I override the character set encoding of web pages? Yes. On a web page, click the trackwheel. Click Set Encoding. Clear the Auto mode check box. Set the Default Charset field. Click OK. The browser uses the default character set to display all web pages. How do I select images and text on a web page? To select text and images that are not links, on a web page, click the trackwheel. Click Select Mode. In select mode, you can scroll through content one line at a time and select images. To switch your browser back to view mode, click the trackwheel. Click View Mode. In view mode, you can scroll through web page content quickly and the cursor only selects links. 136 What is the Available Offline check box that appears when I’m adding a bookmark? If you select the Available Offline check box, you can view a web page when your BlackBerry® device is not connected to the wireless network or when you are outside a wireless coverage area. When you view the web page offline, it displays the information that was current when you last viewed the bookmark online. To change this check box, you must create the bookmark again. Can I view web pages that contain JavaScript or animated graphics? Yes. Use the BlackBerry® Browser to view HTML web pages that contain JavaScript™ or animated graphics. To view web pages that contain JavaScript, in the browser options, click Browser Configuration. Select the Support JavaScript check box. Save the changes. To view animated graphics, in the browser options, click General Properties. Set the Repeat Animations field. Save the changes. To view web pages that contain JavaScript or animated graphics using the BlackBerry Browser, your BlackBerry device must be integrated with an email account that uses BlackBerry Enterprise Server™ version 4.0 or later. Contact your system administrator for more information. Note: The BlackBerry Browser does not support some style sheets or dynamic HTML. 40: Browser — frequently asked questions Why did a web page form not submit? How do I change which browser opens when I click a link in an open message? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. In the device options, click Advanced Options. Click Browser. Set the Default browser configuration field. Save the changes. Can I be prompted before scripts are run on my device? On my browser home page, when I hold the Escape button, the program closes. Can I change this? Yes. In the browser options, click General Properties. Select the Prompt Before Running WML Scripts check box. You are prompted before browser scripts are run. Yes. In the browser options, click General Properties. Select the Prompt Before Closing Browser On Escape check box. A dialog box appears before the browser closes. With multiple browsers on my device, how do I connect a browser with a Home screen shortcut key? How do I set WAP Browser security options? In the device options, click Advanced Options. Click Browser. In the W hotkey configuration field, select which WAP Browser opens when you press the W key on the Home screen. In the B hotkey configuration field, select which BlackBerry Browser opens when you press the B key on the Home screen. You can only change these fields if you have multiple browsers for the same browser type on your device. Also, the shortcut keys are only available on the Home screen if, in the general phone options, the Dial From Home Screen field is set to No. Note: Depending on your theme, a programs list might be available. If your theme uses a programs list, shortcuts can be used in the programs list, even if the Dial From Home Screen field is set to Yes. To set WAP Browser security, in the device options, click Security Options. Click WTLS (Wireless Transport Layer Security). In the Encryption Strength field, set the encryption level for connecting to your WAP gateway. In the Prompt For Server Trust field, set whether a dialog box appears when the BlackBerry® device cannot authenticate a WTLS connection automatically. How do I set BlackBerry Browser security options? You can apply Transport Layer Security (TLS) to the connection between the BlackBerry Enterprise Server™ and a web server, or to the connection between your BlackBerry® device and a web server. To set BlackBerry Browser security, in the device options, click Security Options. Click TLS. To apply TLS to the connection between the BlackBerry Enterprise Server and a web server, set the TLS Default field to Proxy. Set the Allow HTTPS Redirections field to Yes. 137 User Guide To apply TLS to the entire connection between your device and a web server, set the TLS Default field to Handheld. Set the fields in the General, Server Authentication, and Client Authentication sections. To set the algorithm type, the encryption strength, and whether only key algorithms that are approved by Federal Information Processing Standards (FIPS) are supported, set the fields in the General section. To set whether you are prompted about server security issues, set the fields in the Server Authentication section. If you set a field to No, connections should be prevented if a server security issue occurs. To set whether you are prompted about client security issues, set the fields in the Client Authentication section. If you set a field to No, connections should be prevented if a client security issue occurs. 138 41 Contacts — frequently asked questions How do I add multiple contacts with the same name to my contact list? Can I change how my contacts or tasks display? What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Why does the Add Custom Phone Tune option not appear? How do I change the volume level for the custom phone tune? Can I clear all the categories that apply to a contact, task, or memo? Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? These fields are custom fields where you can add information about your contacts, such as spouse name or nickname. You can set up your BlackBerry® Desktop Software to synchronize with these custom fields in your desktop email program. You can only synchronize the information in a custom field with a text field in your desktop email program. For example, you cannot add a contact’s birthday in a custom field and synchronize it with your desktop email program. The birthday field is a date field in your desktop email program, not a text field. How do I know how many contacts, calendar entries, tasks, or memos I have saved? To change the field name for a custom field, when creating or editing a contact, click the trackwheel. Click Change Field Name. How do I add multiple contacts with the same name to my contact list? See the BlackBerry Desktop Software Online Help for more information about synchronizing custom fields with fields in your desktop email program. In the address book options, set the Allow Duplicate Names field to Yes. Save the changes. Can I change how my contacts or tasks display? Yes. In the address book, tasks, or memo options, set the Sort By field. Save the changes. Why does the Add Custom Phone Tune option not appear? The Add Custom Phone Tune option does not appear in the menu if a custom phone tune has already been added for the contact. A Calls From profile exception appears in the profiles list for contacts with a custom phone tune. User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile. To create a custom phone tune with a different volume level, in the profiles list, create an exception that is based on a profile that is different from the active profile. Can I clear all the categories that apply to a contact, task, or memo? Yes. When editing the contact, task, or memo, click the trackwheel. Click Categories. Click the trackwheel. Click Clear Selection. Save the changes. Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? Yes. In the address book, calendar, tasks, or memo options, set the Confirm Delete option to No. Save the changes. How do I know how many contacts, calendar entries, tasks, or memos I have saved? In the address book, calendar, tasks, or memo options, the Number of Entries field displays how many contacts, calendar entries, tasks, or memos are saved. 140 42 Calendar — frequently asked questions Can I synchronize PIM items over the wireless network? Are there any restrictions for using the calendar with Lotus Notes? How do I expand the number of hours that are shown in the calendar? How do I change the day of the week that displays first when viewing the calendar in Week view? Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? How do I scroll through the calendar in each view? How do I change how long appointments remain in the device calendar? How do I know how many contacts, calendar entries, tasks, or memos I have saved? Can I set a snooze time for task and calendar reminders? What is dismissed if I click Dismiss All in a reminder? Can I show tasks in the device calendar? Why do some characters in my desktop calendar not appear correctly after synchronization? Are there any restrictions for using the calendar with Lotus Notes? Yes. If you are an IBM® Lotus Notes® user, you cannot create appointments that span multiple days. Also, you can only edit the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when editing a recurring appointment or meeting. When editing a recurring meeting that you created, you can also edit the meeting participants. How do I expand the number of hours that are shown in the calendar? In the calendar options, set the Start Of Day and End Of Day fields. Save the changes. How do I change the day of the week that displays first when viewing the calendar in Week view? In the calendar options, set the First Day Of Week field. Save the changes. How do I scroll through the calendar in each view? In Day view, roll the trackwheel to move through the hours in a day. Roll the trackwheel to the top of the screen to select a day in the navigation bar. Click the trackwheel to view the selected day. Hold the Alt key and roll the trackwheel to move from one day to the next. In Week view, roll the trackwheel to move vertically through the hours in a day. Hold the Alt key and roll the trackwheel to move horizontally through the days of the week. In Month view, roll the trackwheel to move horizontally through the days of the month. Hold Alt and roll the trackwheel to move vertically between weeks. In Agenda view, roll the trackwheel to move through the appointments. Hold the Alt key and roll the trackwheel to move through days. User Guide How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time. When you increase the amount of time in this field, any appointments in your calendar during that period of time appear in your device calendar. Can I set a snooze time for task and calendar reminders? Yes. In the tasks or calendar options, set the Snooze field. What is dismissed if I click Dismiss All in a reminder? If Dismiss All appears in a task or calendar reminder, more than one task or calendar reminder is available. If you click Dismiss All, the current reminder and all other reminders of that type are dismissed. Can I show tasks in the device calendar? Yes. In the calendar options, set the Show Tasks field to Yes. Save the changes. 142 43 Bluetooth — frequently asked questions How do I connect my BlackBerry device with another Bluetooth-enabled device? How do I connect my BlackBerry device with my computer? How do I know when my Bluetooth radio is on? What if I can’t type a passkey on the Bluetoothenabled device that I want to pair with? Why does my list of paired Bluetooth-enabled devices not appear? Can I connect to Bluetooth-enabled devices without being prompted? Can I prevent Bluetooth-enabled devices from discovering my device when it is within range? How do I connect my BlackBerry device with another Bluetoothenabled device? Verify that your Bluetooth® radio is turned on and that your BlackBerry® device is paired with a Bluetooth-enabled device. In the list of paired Bluetooth-enabled devices, click a device. Click Connect. How do I connect my BlackBerry device with my computer? See the BlackBerry Desktop Software Online Help for more information about connecting your device to your computer using a Bluetooth wireless connection. How do I know when my Bluetooth radio is on? Bluetooth® icons appear on the Home screen if your Bluetooth radio is on or if you are connected with another Bluetooth-enabled device. See the printed documentation that accompanied your device for more information about Bluetooth icons. What if I can’t type a passkey on the Bluetooth-enabled device that I want to pair with? If the Bluetooth®-enabled device with which you are pairing has no screen where you can type a passkey, the passkey might be hard-coded. Try typing 0000 in the Enter passkey for field on your BlackBerry® device to pair with the new Bluetoothenabled device. Why does my list of paired Bluetooth-enabled devices not appear? Verify that your Bluetooth® radio is turned on and that your BlackBerry® device is paired with your computer. Verify that your Bluetooth® radio is turned on and that you have added Bluetooth-enabled devices to the paired Bluetooth-enabled devices list on your BlackBerry® device. In the list of paired Bluetooth-enabled devices, click your computer. Click Connect. See “Pair with another Bluetooth-enabled device” on page 73 for more information. User Guide Can I connect to Bluetooth-enabled devices without being prompted? You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes. Can I prevent Bluetooth-enabled devices from discovering my device when it is within range? Yes. In the Bluetooth® paired devices list, click the trackwheel. Click Options. Set the Discoverable field to No. 144 44 Security — frequently asked questions How do I restore my device after clearing it? How do I prevent passwords from accidentally being copied to the clipboard? How do I prevent passwords from accidentally being copied to the clipboard? In the password keeper options, set the Allow Clipboard Copy field to False. Why does the Verifying Security Software dialog box appear when I restart my device? Can I regenerate encryption keys from my device? Why do additional security features appear in the device options? How do I specify the criteria for random passwords that are generated in the password keeper? How do I prevent passwords from appearing on the screen in the password keeper? Why does the Verifying Security Software dialog box appear when I restart my device? When this dialog box appears, the BlackBerry® device is verifying that all security software is implemented properly on your device. The tests are designed to run automatically when your device restarts. How do I restore my device after clearing it? If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, contact your system administrator to initiate enterprise activation. If you are using the BlackBerry Desktop Software, restore device data and services using the Backup and Restore tool. See the BlackBerry Desktop Software Online Help for more information. Can I regenerate encryption keys from my device? If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later, you can regenerate encryption keys from the device. If your device is integrated with an account that uses BlackBerry Enterprise Server version 3.6 or earlier for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or earlier for IBM® Lotus® Domino®, or if you use the BlackBerry Desktop Redirector to forward messages to your device, update the encryption keys using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information. Why do additional security features appear in the device options? Additional security options such as Certificate Servers, Certificates, Key Stores, S/MIME, and Memory Cleaning might be available. You can use these options with the Secure Multipurpose Internet Mail Extensions (S/MIME) Support Package. See the S/MIME Support Package User Guide Supplement for more information. User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show Password field to False. 146 45 Shortcuts Home screen shortcuts Options and fields shortcuts Navigating screens shortcuts Typing shortcuts Editing text shortcuts Messages shortcuts Search shortcuts Attachments shortcuts Phone shortcuts Browser shortcuts Calendar shortcuts Calculator shortcuts Home screen shortcuts To return to the Home screen from any other screen, press the End key. To switch between your active notification profile and the Quiet notification profile, press the Mute button. To show a hidden icon on the Home screen, hold the Alt key and click the trackwheel. Click Show All. Hold the Alt key and click a crossed-out icon. Click Hide Application. To switch to another program, hold the Alt key and press the Escape button. Continue to hold the Alt key and select a program. Release the Alt key to switch to that program. To use shortcut keys to open a program from the Home screen, open the phone options. Click General Options. Change the Dial From Home Screen field to No. The shortcut keys are underlined on the Home screen. You can use these keys, but you cannot make calls from this screen. Notes: Depending on your theme, you might be able to move applications and hide applications only on the device options screen. See “Organize the programs list” on page 83 for more information. If your theme uses a programs list, you can use shortcuts in the programs list, even if the Dial From Home Screen field is set to Yes. To lock the device, set a password. Click Lock. To lock the keyboard, on the Home screen, click Keyboard Lock. To unlock the keyboard, double-click the trackwheel. To move an icon on the Home screen, select the icon. Hold the Alt key and click the trackwheel. Click Move Application. Roll the trackwheel to move the icon. Click the trackwheel. To hide an icon on the Home screen, select the icon. Hold the Alt key and click the trackwheel. Click Hide Application. Options and fields shortcuts To select a check box, press the Space key. To clear a check box, press the Space key again. To change an option field, hold the Alt key. Click a value. To move to an item in a list or menu, type the first letter of the item. To clear a field, click the trackwheel. Click Clear Field. User Guide Navigating screens shortcuts To move the cursor, roll the trackwheel. To move the cursor in a different direction, hold the Alt key and roll the trackwheel. To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel. To move to the top of a screen, press T. To move to the bottom of a screen, press B. To move down a screen, press the Space key. To move up a screen, press the Shift key + the Space key. To move to the next item, press N. To move to the previous item, press P. To delete a selected item, press the Backspace/ Delete key. Editing text shortcuts To select a line of text, press the Shift key and roll the trackwheel. To select text character by character, hold the Shift key and roll the trackwheel. To cut the selected text, press the Shift key + the Backspace/Delete key. To copy the selected text, press the Alt key and click the trackwheel. To paste the selected text, press the Shift key and click the trackwheel. 148 46 Legal notice © 2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. IBM, Lotus, Domino, and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States, other countries, or both. JavaScript is a trademark of Sun Microsystems, Inc. in the United States and other countries. Microsoft, Outlook, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Novell and GroupWise are either registered trademarks or trademarks of Novell, Inc. in the United States and other countries. vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation, the content, accuracy, copyright compliance, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any third-party for issues arising from such third-party applications. 150 Index about, Convenience keys, 82 accepting meeting invitations, 63 service books, 107 accessibility, default volume, 45 activation, enterprise, 7 adding auto signature, 11 call forwarding number, 43 call notes, 42 contacts, 57 contacts from attachments, 29 contacts from remote address book search results, 59 contacts to email messages, 10 contacts to FDN list, 45 contacts to PIN messages, 10 contacts to profile exceptions, 78 contacts to SIM card phone book, 93 contacts to SMS messages, 18 custom phone tunes, 58 display language, 85 meeting invitees, 63 members to mailing lists, 58 multiple contacts to filters, 12 network to network list, 89 paired Bluetooth-enabled devices, 73 pauses and waits, 59, 132 programs, 53 ring tones, 53 SIM card contacts to address book, 93 See also creating address book adding SIM card contacts to, 93 custom fields, 139 managing remote search results, 59 searching remote, 59 sharing with Bluetooth-enabled device, 74 updating contacts from attachments, 29 See also contacts address book attachments about, 27, 29 adding, 10 opening, 29 addresses image, 48 link, 48 web page, 48 alarm frequently asked questions, 69 notification, 69 reminders and power off, 87 setting, 69 silencing, 69 snooze, 69 turning off, 69 volume, 69 weekend notification, 69 alpha-dialing, 41 animated graphics, viewing, 136 answering calls, 40 appointments changing, 62 deleting, 63 number of, 140 opening, 62 recurring, 61 scheduling, 61 scheduling quickly, 62 area codes, setting default, 44 attachments adding contacts from, 29 MMS messages, 21 opening, 27 User Guide shortcuts, 29 updating contacts from, 29 See also file attachments; address book attachments; images auto signature about, 11 adding, 11 automatic backlighting turning off, 81 automatic volume control about, 44 setting, 44 AutoText about, 35 creating entries, 35 deleting entries, 35 editing entries, 35 example, 35 inserting macros, 36 specified case and smartcase, 35 turning off for SMS messages, 36 using, 35 viewing entries, 35 available features, 111 backlight adjusting brightness, 82 configuring, 81 backlighting turning off automatic adjustment, 81 backup about, 33 type of device data backed up, 33 battery about, 87 extending life, 87 level, 87 Bluetooth about, 73 about pairings, 73 accessing address book, 74 adding paired devices, 73 connecting with another Bluetooth-enabled 152 device, 143 connecting with your computer, 143 discoverable, 74 editing paired device name, 74 encryption, 74 frequently asked questions, 143 paired devices list, 143 phone, 74 radio, 73 radio icon, 143 removing paired devices, 74 setting BlackBerry device name, 74 trusted device, 74, 144 book icon, See service books bookmarks adding folders, 50 available offline, 136 changing, 49 creating, 49 deleting, 49 moving, 50 organizing, 50 renaming folders, 50 BrickBreaker checking high score site, 106 object, 105 paddle speed, 105 playing, 105 scoring, 105 submitting scores, 106 volume, 105 browser about, 47 changing content type, 136 changing home page, 136 clearing cache, 50 closing, 48 controlling scripts, 137 frequently asked questions, 135 hiding, 48 home page, 48 JavaScript support, 136 navigating, 47 receiving content from web applications, 54 requirements for using, 135 selecting content, 47, 136 sending images, 48 sending links, 48 sending web page addresses, 49 shortcuts, 50 viewing content, 47, 136 viewing files in, 49 viewing history, 48 viewing images, 48 See also web pages browser push about, 54 notification options, 54 turning on, 54 cache, browser, 50 calculator converting measurements, 71 copying calculation, 71 memory, 71 shortcuts, 71 calendar about, 61 changing default reminder length, 62 changing first day of week, 141 changing views, 61 default view, 61 dismissing all reminders, 142 expanding hours shown, 141 frequently asked questions, 141 navigating, 141 reminders and power off, 87 restrictions for Lotus Notes users, 141 scheduling appointments, 61 scheduling appointments quickly, 62 scheduling meetings, 62 setting notification for, 77 shortcuts, 63 showing tasks in, 142 snooze, 142 synchronizing, 31 153 today, 61 vCalendar attachments, 22 viewing agenda, 61 viewing day, 61 viewing month, 61 viewing next or previous, 61 viewing specific date, 61 viewing week, 61 call barring, See call blocking call blocking changing password, 43 requirements for using, 132 turning off, 42 turning on, 42 call forwarding adding forward number, 43 changing forward number, 132 deleting forward number, 43 requirements for using, 132 setting, 43 call logs about, 42 adding notes, 42 deleting notes, 42 editing notes, 42 forwarding notes, 42 setting, 42 using, 42 call waiting requirements for using, 132 setting, 43 calls alternating between, 41 answering, 40 automatic volume control, 44 default volume, 45 dialing using letters, 41 disconnecting from conference, 41 emergency, 40 ending, 39, 40 fixed dialing, 45 formatting conference call numbers, 132 holding, 40 ignoring, 40 User Guide logging, 42 making, 39 making conference, 41 making from Home screen, 131 making using speed dial, 40 muting, 40 resetting timers, 46 setting notification for, 77 smart dialing, 44 splitting conference, 41 transferring, 41 TTY, 45 using Bluetooth during, 74 using speakerphone, 41 See also phone categories about, 58 applying, 59 clearing all, 140 creating, 58 deleting, 59 sorting contacts by, 59 sorting memos by, 59 sorting tasks by, 59 cell broadcast messages about, 18 managing channels, 18 turning on, 18 changing appointments, 62 bookmarks, 49 browser content type, 136 browser home page, 136 calendar views, 61 call blocking password, 43 contacts in profile exceptions, 78 custom fields, 139 default calendar reminders, 62 device password, 95 email message recipients, 10 email messages, 10 first day of week in calendar, 141 mailing list members, 58 154 meeting invitees, 63 meetings, 62 message status, 11 order of networks, 90 password keeper password, 98 PIN messages, 10 sent messages, 10 SIM card security PIN code, 94 task status, 65 volume for custom phone tunes, 140 See also editing; setting checking voice mail, 40 clearing all categories, 140 browser cache, 50 device data, 98 fields, 147 compressing data size, 97 conference calls, 41 conflicts, with desktop email program data, 128 connecting, to wireless network, 89 contacts adding, 57 adding custom phone tunes, 58 adding to email messages, 10 adding to FDN list, 45 adding to PIN messages, 10 adding to SMS messages, 18 allowing duplicate, 139 applying categories, 59 assigning speed dial, 42 calling, 39 changing in profile exceptions, 78 clearing all categories, 140 creating categories, 58 deleting, 57 deleting categories, 59 editing, 57 frequently asked questions, 139 managing remote search results, 59 number of, 140 searching in remote address book, 59 SIM card, 93 sorting, 139 sorting by category, 59 synchronizing, 31 vCard attachments, 22 viewing, 57 See also address book content compression about, 96 turning on, 97 content protection about, 96 turning on, 96 Convenience keys about, 82 setting, 82 converting measurements, 71 copying calculation, 71 password keeper passwords, 98 text, 36 corporate extension dialing, setting, 44 country codes, setting default, 44 coverage frequently asked questions, 90 selecting network, 90 creating AutoText entries, 35 bookmarks, 49 categories, 58 email messages, 9 filters, 12 filters quickly, 13 generic filters, 117 links, 115 mailing lists, 57 MMS messages, 21 PIN messages, 15 profile exceptions, 78 profiles, 77 random passwords, 97 SMS messages, 17 tasks, 65 See also adding Currency key changing symbol, 37 155 cursor speed, setting, 36 custom fields, 139 custom notification, See profile exceptions; custom phone tunes custom phone tunes about, 58 adding, 58 mute, 79 volume, 140 See also profile exceptions; custom notification customizing, See setting cutting text, 36 declining meeting invitations, 63 default length of calendar reminder, 62 profiles, 77 deleted items, emptying folder, 129 deleting appointments, 63 AutoText entries, 35 bookmarks, 49 call forwarding number, 43 call notes, 42 categories, 59 contacts, 57 downloaded ring tones, 77 email messages, 10 filters, 13 fixed dialing contacts, 46 images, 49 mailing lists, 57 meetings, 63 memos, 67 MMS messages, 22 multiple messages, 11 networks from list, 90 original text from reply, 10 over the wireless network, 31 password keeper passwords, 98 PIN messages, 15 prior messages, 11 profile exceptions, 78 User Guide profiles, 77 remote address book search results, 59 saved searches, 25 service books, 107 SIM card phone book contacts, 93 SMS messages, 18 speed dial numbers, 42 tasks, 65 themes, 82 third-party programs, 53 using email reconciliation, 31 See also removing delivery confirmation for PIN messages, 114 for SMS messages, 119 desktop email program add out-of-office reply from device, 12 conflicts, 128 device activating over wireless network, 7 backing up data, 33 changing folders on, 117 resetting, 88 restoring, 33 silencing, 79 turning off automatically, 87 turning on automatically, 87 turning on screen, 81 unlocking, 96 device data backed up during wireless backup, 33 clearing, 98 reducing size, 97 restoring, 145 device password about, 95 changing, 95 setting, 95 turning off, 96 dialing adding pause, 59 adding wait, 59 using letters, 41 See also calls; phone 156 disconnecting, from wireless network, 89 dismissing all calendar reminders, 142 task reminders, 142 display language, 85 options, 81 phone number, 133 distribution lists, See mailing lists downloading frequently asked questions, 54 images, 82 previewing ring tones, 55 programs, 53 ring tones, 53 themes, 83 draft messages, saving, 10 editing AutoText entries, 35 call notes, 42 contacts, 57 filters, 13 fixed dialing contacts, 46 mailing lists, 57 memos, 67 paired Bluetooth-enabled device name, 74 password keeper passwords, 98 profile exceptions, 78 profiles, 77 saved searches, 25 shortcuts, 148 SIM card phone book contacts, 93 speed dial numbers, 42 task status, 65 See also setting; changing email messages adding contacts, 10 adding signature, 11 changing, 10 deleting, 10 filing, 10 filtering, 116 forwarding, 10 frequently asked questions, 113 opening, 9 redirecting from folders, 13, 117, 128 replying, 10 requirements for filing, 115 resending, 10 resending automatically, 10 restricting, 116 saving, 10 saving draft, 10 saving sent, 11 sending, 9 setting importance, 10 stop from sending, 114 viewing filed, 11 viewing longer subject line, 116 See also messages email reconciliation about, 31 deleted messages, 31 handling conflicts, 128 over the wireless network, 31 requirements for using, 127 with personal folders, 128 email redirection frequently asked questions, 114 redirecting from folders, 13, 117 emergency calls, making, 40 emptying deleted items folder, 129 encryption keys about, 97 regenerating, 97 requirements for regenerating from device, 145 ending, calls, 39, 40 enterprise activation, 7 escalating volume, 79 extending battery life, 87 FDN, See fixed dialing file attachments about, 27 changing display of, 124 157 frequently asked questions, 123 memory use for, 124 navigating, 29 opening, 27 opening table of contents, 27 presentation attachments, 29 receiving more of long attachments, 124 requirements for viewing, 123 retrieving embedded content, 27 searching within, 124 showing tracked changes, 125 skipped content, 125 supported file formats, 27 viewing in the browser, 49 viewing information about, 28 viewing spreadsheet cells, 124 See also attachments; address book attachments; images filing messages, 10, 115 filters about, 12 adding multiple contacts, 12 based on sender, 13 based on subject, 13 creating, 12 creating generic, 117 creating quickly, 13 frequently asked questions, 117 managing, 13 order of, 12 finding MMS number, 21 phone number, 39 PIN, 15 SMS number, 17 software version, 111 firewall, 101 fixed dialing about, 45 adding contacts, 45 deleting contacts, 46 editing contacts, 46 requirements for using, 133 turning on, 45 User Guide folder redirection, setting, 13 folders adding for bookmarks, 50 available for email redirection, 117 changing, 117 collapsing, 10, 50 expanding, 10, 50 redirecting email messages from, 13, 128 redirecting sent items, 13 renaming for bookmarks, 50 viewing filed email messages, 11 font, setting, 82 forwarding call notes, 42 calls, 43 email messages, 10 MMS messages, 22 PIN messages, 15 SMS messages, 18 frequently asked questions alarm, 69 automatic wireless backup, 33 Bluetooth, 143 browser, 135 calendar, 141 contacts, 139 downloading, 54 email messages, 113 email redirection, 114 file attachments, 123 filters, 117 general, 111 memos, 67 MMS messages, 121 network, 90 phone, 131 profiles, 79 programs, 54 security, 145 SMS messages, 119 synchronization, 127 tasks, 65 typing, 36 158 full content, opening, 27 generating new encryption keys, 97 getting started, 7 groups, See mailing lists hiding browser, 48 phone number, 133 programs, 147 sent messages, 115 sent SMS messages, 119 tracked changes in attachments, 125 high importance, setting, 10 holding calls, 40 home page, viewing, 48 ignoring calls, 40 images address, 48 copying addresses, 48 deleting, 49 downloading, 82 increasing detail in, 28 navigating, 48 opening, 49 panning, 28, 48 rotating, 28, 48 saving, 49 selecting, 47, 136 sending from browser, 48 showing placeholders on web pages, 48 viewing in browser, 48 zooming, 28, 48 See also file attachments; address book attachments; attachments importance, setting, 10 increasing detail in images, 28 inserting macros in AutoText entries, 36 invitation, responding to, 63 J JavaScript support, 136 key rate, setting, 36 key tones, turning on, 36 keyboard lock, 96 keys, encryption, 97 language adding, 85 removing, 85 setting, 85 light Bluetooth connection indication, 111 coverage area indication, 111 flashing, 111 low battery indication, 111 links address, 48 copying addresses, 48 creating, 115 creating for PIN, 115 selecting, 47, 136 sending from browser, 48 using, 115 loading programs, 54 locking device, 96 keyboard, 96 logging calls, 42 mailing lists adding members, 58 changing members, 58 creating, 57 deleting, 57 deleting members, 58 editing, 57 viewing, 57 viewing members, 58 159 making calls, 39 conference calls, 41 emergency calls, 40 managing, cell broadcast messages, 18 marking messages opened and unopened, 11 measurements, converting, 71 meetings changing, 62 changing attendees, 63 deleting, 63 inviting attendees, 63 number of, 140 opening, 62 recurring, 62 removing attendees, 63 requirements for creating, 127 responding to invitations, 63 scheduling, 62 memory changing cache size, 124 database sizes, 111 memos applying categories, 59 clearing all categories, 140 creating categories, 58 deleting, 67 deleting categories, 59 editing, 67 number of, 140 sorting by category, 59 synchronizing, 31 viewing, 67 writing, 67 messages changing, 10 deleting, 116, 120 deleting multiple, 11 different icons, 115 filing, 115 hiding sent, 115 marking opened, 11 marking unopened, 11 opening from different accounts, 9 User Guide preloaded on device, 114 receiving more of long messages, 115 resending, 10 searching, 25 searching by recipient, 26 searching by sender, 26 searching by service, 25 searching by subject, 26 sending from different accounts, 9 sending images in, 48 sending links in, 48 sending web page addresses in, 49 setting notification for, 77 setting search criteria, 25 shortcuts, 13 stop forwarding, 117 MMS messages about, 21 attachments, 21 deleting, 22 filtering, 121 finding number, 21 forwarding, 22 frequently asked questions, 121 image attachments, 22 notification, 22, 121 opening, 21 options, 121 presentations, 121 replying, 22 retrieving, 21 saving, 22 sending, 21 sending from browser, 22 vCalendar attachments, 22 vCard attachments, 22 viewing, 21 viewing size, 121 See also messages moving bookmarks, 50 icons on Home screen, 147 message filter position, 13 160 profile exceptions, 78 speed dial contacts, 42 multi-media message service, See MMS messages muting calls, 40 navigating browser, 47 calendar, 141 file attachments, 29 images, 48 presentations, 29 shortcuts, 148 network list about, 89 adding network, 89 changing, 90 changing order, 90 deleting networks, 90 scanning for networks when adding, 90 notification flashing light, 111 for browser push, 54 for MMS messages, 121 setting for programs, 77 turning off, 79 See also profiles numbers finding MMS, 21 finding phone, 39 finding PIN, 15 finding SMS, 17 opening address book attachments, 29 appointments, 62 email messages, 9 embedded content in attachments, 27 file attachments, 27 images, 49 meetings, 62 messages from different accounts, 9 MMS messages, 21 PIN messages, 9 SMS messages, 17 tasks, 65 See also viewing; showing order, of filters, 12 organizing bookmarks, 50 out-of-office reply about, 12 setting, 12 turning off automatically, 12 owner information, setting, 99 pairings, Bluetooth, 73 panning images, 48 password keeper about, 97 criteria for generating random passwords, 146 options, 146 passwords call blocking, 43 changing password keeper password, 98 copying, 98 creating random, 97 criteria for random passwords, 146 deleting in password keeper, 98 displaying in password keeper, 146 editing in password keeper, 98 preventing copying, 145 storing, 97 viewing in password keeper, 98 See also device password pasting text, 36 pause about, 59 adding, 59, 132 personal folders, reconciling with, 128 personal identification number, See PIN phone alternate between calls, 41 assigning speed dial, 42 automatic volume control, 44 blocking calls, 42 161 Bluetooth, 74 call waiting, 43 calling corporations, 44 changing display of phone number, 133 changing fixed dialing entries, 46 checking voice mail, 40 dialing using letters, 41 editing number, 133 finding number, 39 forwarding calls, 43 frequently asked questions, 131 hiding phone number, 133 restricting identity, 133 setting default country and area codes, 44 shortcuts, 46 smart dialing, 44 TTY, 45 using other programs, 41 using speed dial, 40 using when device is locked, 131 voice mail, 44 volume, 41 See also calls phone book, See address book; contacts phone calls, See calls pictures, navigating, 48 PIN code, changing for SIM card security, 94 PIN messages about, 15 adding contacts, 10 changing, 10 deleting, 15 forwarding, 15 frequently asked questions, 113 opening, 9 replying, 15 resending, 10 resending automatically, 10 saving, 15 sending, 15 setting as high priority, 116 viewing longer subject line, 116 See also messages PIN, finding, 15 User Guide power about, 87 turning off, 87 turning off automatically, 87 turning on automatically, 87 preferred network list, See network list presentations MMS messages, 121 navigating, 29 viewing, 28 preventing, copying passwords, 145 previewing ring tones, 55 priority of messages, setting, 10 profile exceptions about, 78 adding contacts to, 78 changing contacts, 78 creating, 78 deleting, 78 deleting contacts, 78 editing, 78 moving, 78 turning off, 78 turning on, 78 profiles about, 77 alarm, 69 creating, 77 creating exceptions, 78 deleting, 77 editing, 77 enabling, 77 escalating volume, 79 frequently asked questions, 79 See also ring tones programs adding, 53 deleting, 53 downloading, 53 frequently asked questions, 54 loading, 54 switching between, 147 third-party and data transmissions, 101 viewing details, 53 162 viewing list, 53 See also third-party programs protecting, device content, 96 recalling saved searches, 25 recipient, searching by, 26 recurring appointments, See appointments recurring meetings, See meetings redirecting email messages, 13, 117 reducing data size, 97 refreshing web pages, 48 registering with the wireless network, 91 reminders calendar, 62, 142 dismissing all, 142 power off, 87 tasks, 65, 142 remote address book search, 59 removing display language, 85 meeting invitees, 63 paired Bluetooth-enabled devices, 74 SMS message history, 18 See also deleting replying deleting original text, 10 email messages, 10 MMS messages, 22 PIN messages, 15 SMS messages, 18 requirements browser, 135 call blocking, 132 call forwarding, 132 call waiting, 132 email reconciliation, 127 filing messages, 115 fixed dialing, 133 regenerating encryption keys from device, 145 TTY, 133 viewing file attachments, 123 wireless PIM synchronization, 127 resending email messages, 10 pending email messages, 10 pending PIN messages, 10 PIN messages, 10 SMS messages, 18 resetting call timers, 46 device, 88 restoring about, 33 deleted service books, 107 device, 145 device data, 33 ring tones adding, 53 deleting, 77 downloading, 53 listening, 77 previewing, 55 showing, 77 testing, 77 See also profiles rotating images, 48 saving draft email messages, 10 email messages, 10 images, 49 MMS messages, 22 PIN messages, 15 searches, 25 sent email messages, 11 SMS messages, 18 web page requests, 49 web pages, 49 scheduling appointments, 61 appointments quickly, 62 meetings, 62 screen home screen background, 82 options, 81 turning on, 81 163 scrolling horizontally in attachments, 29 in opposite direction, 148 through calendar views, 141 search criteria, setting, 25 searches deleting saved, 25 editing saved, 25 recalling saved, 25 saving, 25 viewing last, 26 viewing saved, 25 searching about, 25 by recipient, 26 by sender, 26 by service, 25 by subject, 26 remote address book, 59 setting search criteria, 25 shortcuts, 26 within attachments, 124 security additional features, 145 certificate servers, 145 certificates, 145 changing device password, 95 changing SIM card PIN code, 94 content compression, 96 content protection, 96 encryption keys, 97 firewall settings, 101 frequently asked questions, 145 key stores, 145 locking device, 96 memory cleaning, 145 password keeper, 97 permissions for third-party programs, 102 regenerating encryption keys, 97 S/MIME, 145 self tests, 98, 145 setting third-party program permissions, 101 SIM card, 94 storing passwords, 97 User Guide third-party programs accessing connections with the device, 103 third-party programs accessing external connections, 102 third-party programs accessing personal information, 103 third-party programs transmitting data, 101 TLS, 50 turning off device password, 96 verifying software, 98 WTLS, 50 selecting wireless network, 90 sender creating filters using, 13 searching by, 26 sending address book attachments, 10 email messages, 9 images in messages, 48 links in messages, 48 messages from different accounts, 9 MMS messages, 21 MMS messages from calendar, 22 MMS messages from pictures list, 22 PIN messages, 15 SMS messages, 17 web page addresses, 49 sent items hiding, 115 hiding SMS, 119 redirecting to device, 13 saving, 11 viewing, 11 service books about, 107 accepting, 107 deleting, 107 receiving, 107 restoring deleted, 107 viewing, 107 service, searching by, 25 setting alarm, 69 alarm volume, 69 164 call waiting, 43 cursor speed, 36 default volume for calls, 45 device password, 95 folder redirection, 13 font, 82 home screen background, 82 importance level of messages, 10 language, 85 out-of-office reply from device, 12 owner information, 99 profiles, 77 search criteria, 25 SIM card security, 94 theme, 82 TLS, 137 TTY, 45 voice mail options, 44 WTLS, 137 See also editing; changing short message service, See SMS messages shortcuts for attachments, 29 for calculator, 71 for calendar, 63 for changing options, 147 for clearing fields, 147 for editing text, 148 for messages, 13 for navigating screens, 148 for searching, 26 for typing, 36 for using the browser, 50 for using the phone, 46 Home screen shortcuts, 37 using on Home screen, 147 showing programs, 147 tasks in the calendar, 142 tracked changes, 125 See also viewing silencing alarm, 69 device, 79 SIM card editing phone number, 133 removing SMS messages from, 94 security, 94 SMS messages, 94 SIM card phone book about, 93 adding contacts to, 93 adding contacts to address book, 93 deleting contacts, 93 editing contacts, 93 types of entries, 93 See also address book; contacts size, database, 111 skipped content, 125 smart dialing about, 44 corporate extension dialing, 44 default area code, 44 default country code, 44 smartcase, definition, 35 SMS messages about, 17 adding contacts, 18 deleting, 18 delivery confirmation, 119 displaying more items in thread, 119 finding number, 17 forwarding, 18 frequently asked questions, 119 hiding sent, 119 leaving on SIM card, 94 opening, 17 options, 120 removing from SIM card, 94 removing history, 18 replying, 18 resending, 18 saving, 18 sending, 17 turning off AutoText, 36 typing SMS numbers, 17 See also messages snooze 165 setting for alarm, 69 setting for calendar, 142 setting for tasks, 142 using for alarm, 69 software version, 111 sorting, PIM items by category, 59 sounds, See profiles speakerphone using during calls, 41 specified case, definition, 35 speed dial assigning numbers, 42 assigning to contact, 42 deleting, 42 editing, 42 moving contacts, 42 using, 40 viewing list, 42 spreadsheet attachments, viewing cell contents, 124 subject creating filters using, 13 searching by, 26 viewing more of, 116 subscriber information module card, See SIM card switching programs, 147 synchronization frequently asked questions, 127 over the wireless network, 32 synchronizing calendar, 31 contacts, 31 memos, 31 messages, See email reconciliation tasks, 31 table of contents, opening for file attachments, 27 task switcher, 147 tasks applying categories, 59 changing status of, 65 clearing all categories, 140 creating, 65 creating categories, 58 User Guide deleting, 65 deleting categories, 59 dismissing all reminders, 142 frequently asked questions, 65 number of, 140 opening, 65 setting notification for, 77 showing in the calendar, 142 snooze, 142 sorting by category, 59 synchronizing, 31 text cutting or copying, 36 pasting, 36 shortcuts for editing, 148 text messages, See SMS messages text telephone, See TTY theme about, 82 deleting, 82 downloading, 83 setting, 82 third-party programs connections on the device, 103 data transmissions, 101 external connections, 102 permissions, 102 personal information, 103 setting permissions for, 101 timers, resetting, 46 TLS about, 50 setting, 137 tracked changes, viewing, 125 transport layer security, See TLS TTY about, 45 requirements for using, 133 setting, 45 tunes, See ring tones; profiles turning off alarm, 69 all notification, 79 166 automatic backlighting, 81 AutoText for SMS messages, 36 Bluetooth radio, 73 call blocking, 42 device automatically, 87 device password, 96 filters, 13 out-of-office reply automatically, 12 profile exceptions, 78 speakerphone during calls, 41 turning on alarm snooze, 69 Bluetooth radio, 73 browser push, 54 calendar snooze, 142 call blocking, 42 cell broadcast messages, 18 content compression, 97 content protection, 96 device automatically, 87 device password, 95 device screen, 81 filters, 13 fixed dialing, 45 profile exceptions, 78 speakerphone during calls, 41 tasks snooze, 142 wireless email reconciliation, 31 wireless PIM synchronization, 32 typing CAP lock, 36 copy text, 36 cut text, 36 frequently asked questions, 36 Home screen shortcuts, 37 NUM lock, 36 paste text, 36 setting cursor speed, 36 shortcuts, 36 SMS numbers, 17 turning on key tones, 36 using AutoText, 35 U unlocking device, 96 keyboard, 96 user-defined fields, 139 vCard attachments, See address book attachments version, software, 111 viewing animated graphics, 136 AutoText entries, 35 contacts, 57 filed messages, 11 filters, 13 images, 48 information about file attachments, 28 list of programs, 53 mailing lists, 57 memos, 67 MMS messages, 21 next and previous web pages, 48 password keeper passwords, 98 presentations, 28 program details, 53 saved searches, 25 sent items, 11 service books, 107 size of MMS messages, 121 specific date in calendar, 61 speed dial list, 42 spreadsheets, 28 table of contents of file attachments, 27 terms of last search, 26 See also opening; showing voice mail checking, 40 setting options, 44 volume adjusting for phone, 41 alarm, 69 controlling automatically, 44 custom phone tunes, 140 167 escalating, 79 setting default for calls, 45 wait about, 59 adding, 59, 132 web pages address, 48 animated graphics, 136 canceling requests, 48 copying addresses, 48 opening, 47 refreshing, 48 saving, 49 saving requests, 49 select mode, 47, 136 sending addresses, 49 setting notification for, 77 showing placeholders, 48 submitting forms, 137 view mode, 47, 136 viewing files from, 49 viewing home page, 48 viewing images, 48 viewing next and previous, 48 See also browser wireless backup, 33 email reconciliation, 31 PIM synchronization, 32 restore, 33 wireless email reconciliation, turning on, 31 wireless network connecting to, 89 disconnecting from, 89 frequently asked questions, 90 registering with, 91 selecting, 90 selecting automatically, 90 selecting home network, 90 wireless PIM synchronization about, 32 User Guide requirements, 127 turning on, 32 wireless transport layer security, See WTLS worksheet, selecting in attachments, 28 WTLS about, 50 168 setting, 137 zooming images, 48
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.5 Linearized : No Encryption : Standard V2.3 (128-bit) User Access : Print, Extract, Print high-res Page Count : 168 Page Mode : UseOutlines XMP Toolkit : XMP toolkit 2.9.1-13, framework 1.6 About : uuid:3a307bfd-740d-4cf5-9916-a29dd9180419 Producer : Acrobat Distiller 6.0 (Windows) Creator Tool : FrameMaker 7.1 Modify Date : 2005:12:21 08:39:31-05:00 Create Date : 2005:12:21 08:32:46Z Metadata Date : 2005:12:21 08:39:31-05:00 Document ID : uuid:c8c3935d-b259-47e3-86e1-b484fe17547f Format : application/pdf Title : userguide_bb8707_umts.book Creator : tgraham Tagged PDF : Yes Author : tgrahamEXIF Metadata provided by EXIF.tools