BlackBerry RBX10BW BlackBerry Smart Card Reader User Manual

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Document ID	1157928
Application ID	SpiZB/7JgS2u/3h5c2Hmgw==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	49.45kB (618134 bits)
Date Submitted	2009-08-24 00:00:00
Date Available	2009-10-11 00:00:00
Creation Date	2009-07-15 14:47:47
Producing Software	Hyf PDF Output Library 2.3.0 (Windows)
Document Lastmod	2009-08-18 10:56:28
Document Title	BlackBerry Smart Card Reader - Getting Started Guide
Document Creator	XSL Formatter V3.4 R1
Document Author:	Research In Motion

Getting Started Guide
BlackBerry Smart Card Reader
MAT-23237-001 Rev. 002 | PRINTSPEC-002 | SWD-593661-0715024638-001 | RBX11BW
Contents
Before you begin...................................................................5
Setting up your computer...................................................7
Download the BlackBerry Smart Card Reader software.....7
Prerequisites: Installing the BlackBerry Smart Card Reader
software on your computer......................................................7
Install or update the BlackBerry Smart Card Reader software
on your computer......................................................................8
Setting up your BlackBerry device...................................9
Delete the previous version of the BlackBerry Smart Card
Reader software from your BlackBerry device......................9
Install or update the BlackBerry Smart Card Reader software
on your BlackBerry device......................................................10
Setting up your BlackBerry Smart Card Reader........... 13
Charge the BlackBerry Smart Card Reader battery............13
Insert a smart card...................................................................14
Update the BlackBerry Smart Card Reader driver on your
BlackBerry Smart Card Reader..............................................15
Learn the basics...................................................................17
Pair your BlackBerry device with your BlackBerry Smart Card
Reader........................................................................................18
Prerequisites: Pairing your computer with your BlackBerry
Smart Card Reader..................................................................20
Pair your computer with your BlackBerry Smart Card Reader
.....................................................................................................21
Indicators on the BlackBerry Smart Card Reader screen..23
Find more information.......................................................25
View the Help for your BlackBerry Smart Card Reader....26
View the BlackBerry Smart Card Reader Help on your
computer.................................................................................. 26
Troubleshooting.................................................................29
I cannot turn off the "Interactive logon: Smart card removal
behavior" policy on my computer.........................................29
I cannot pair my computer with my BlackBerry Smart Card
Reader.......................................................................................30
I cannot send an S/MIME-protected message...................30
My computer locked unexpectedly.......................................32
Legal notice.........................................................................33
4
Before you begin
Before you use your BlackBerry® Smart Card
Reader, see the Safety and Product Information
booklet that came with your BlackBerry Smart Card
Reader. For the most recent version of the booklet,
visit www.blackberry.com/go/docs.
6
Setting up your computer
Download the BlackBerry Smart Card
Reader software
To download the BlackBerry® Smart Card Reader
software, visit www.blackberry.com/go/
smartcardreader.
Prerequisites: Installing the
BlackBerry Smart Card Reader
software on your computer
If you intend to pair your computer with your
BlackBerry® Smart Card Reader, perform the
following tasks before you install the BlackBerry
Smart Card Reader software:
• Verify that you have installed any software
that came with your smart card.
• Verify that the Interactive logon: Smart card
removal behavior policy is set to No
Action. For more information about changing
the policy, see the online help for your
Microsoft®Windows® operating system.
Install or update the BlackBerry
Smart Card Reader software on your
computer
1. Close the BlackBerry® Desktop Manager or
BlackBerry Application Web Loader.
2. Double-click the BlackBerry® Smart Card
Reader installation file on your computer.
3. Complete the instructions on the screen.
Setting up your BlackBerry
device
Delete the previous version of the
BlackBerry Smart Card Reader
software from your BlackBerry device
If you are updating the BlackBerry® Smart Card
Reader software from an earlier version, you must
remove the earlier version from your BlackBerry
device before you can install the BlackBerry Smart
Card Reader software on your BlackBerry device.
1. Connect your BlackBerry device to your
computer.
2. On your computer, on the taskbar, click
Start > Programs > BlackBerry >
Application Loader.
3. Click Next.
4. Click Next.
5. If necessary, type your BlackBerry device
password. Click Next.
6. Clear the BlackBerry Smart Card Reader
check box. Click Next.
7. Click Finish.
Install or update the BlackBerry
Smart Card Reader software on your
BlackBerry device
To perform this task, your BlackBerry® device must
be running BlackBerry® Device Software version 4.1
or later.
1. Connect your BlackBerry device to your
computer.
10
2. On your computer, on the taskbar, click
Start > Programs > BlackBerry >
Application Loader.
3. Click Next.
4. Click Next.
5. If necessary, type your BlackBerry device
password. Click Next.
6. Select the BlackBerry Smart Card Reader
check box. Click Next.
7. Click Finish.
11
12
Setting up your BlackBerry
Smart Card Reader
Charge the BlackBerry Smart Card
Reader battery
1. Connect the small end of the USB cable that
came with your BlackBerry® Smart Card
Reader to the USB port on your BlackBerry
Smart Card Reader.
2. Connect the large end of the USB cable to an
available USB port on your computer.
13
Insert a smart card
Insert the smart card into your BlackBerry® Smart
Card Reader with the metal contact facing away from
the BlackBerry Smart Card Reader.
Insert a smart card
14
Update the BlackBerry Smart Card
Reader driver on your BlackBerry
Smart Card Reader
1. Connect your BlackBerry® Smart Card
Reader to your computer.
2. On the taskbar, click Start > Programs >
BlackBerry > Application Loader.
3. Complete the instructions on the screen.
If you changed the Interactive Logon: Smart card
removal behavior policy before you updated the
BlackBerry Smart Card Reader software, change it
back to the original value.
15
16
Learn the basics
17
Pair your BlackBerry device with your
BlackBerry Smart Card Reader
To perform this task, you must turn on Bluetooth®
technology on your BlackBerry® Smart Card Reader
and on your BlackBerry device.
1. On your BlackBerry device, in the device
options, click Security Options.
2. Click Smart Card.
3. In the Registered Reader Drivers section,
click BlackBerry.
4. Press the Menu key or click the trackwheel.
5. Click Connect.
6. On your BlackBerry Smart Card Reader, press
the Action key.
18
7. On your BlackBerry device, type the Reader
ID that appears on the BlackBerry Smart Card
Reader screen.
8. Press the Enter key.
9. On your BlackBerry Smart Card Reader, press
the Action key.
10. On your BlackBerry device, type the
Bluetooth pairing key that appears on the
BlackBerry Smart Card Reader screen.
11. Press the Enter key.
12. On your BlackBerry Smart Card Reader, press
the Action key.
13. On your BlackBerry device, type the secure
pairing key that appears on the BlackBerry
Smart Card Reader screen.
14. Press the Enter key.
15. Perform one of the following actions:
19
• If you do not have a secure connection
password, create a secure connection
password.
• If you have a secure connection
password, type the secure connection
password.
16. Click OK.
Prerequisites: Pairing your computer
with your BlackBerry Smart Card
Reader
• Your computer must be running Windows® XP
SP2 or Windows Vista™ SP1.
• Your computer must be enabled with the
Bluetooth® stack for Windows®.
20
• You must turn on Bluetooth technology on
your BlackBerry® Smart Card Reader and on
your computer.
Pair your computer with your
BlackBerry Smart Card Reader
1. Perform one of the following actions:
• If your computer is unlocked, on the
taskbar, click Start > Programs >
BlackBerry Smart Card Reader >
Options.
• If your computer is locked and is
running Windows® XP SP2, in the
BlackBerry® Smart Card Reader
Connection Tool, type your Windows
user name.
21
• If your computer is locked and is
running Windows Vista™ SP1, click the
BlackBerry Smart Card Reader
Login tile. Type your Windows user
name.
2. On your BlackBerry Smart Card Reader , press
the Action key.
3. On your computer, click Connect.
4. Type the BlackBerry Smart Card Reader ID
that appears on the BlackBerry Smart Card
Reader screen. Click Next.
5. Type the Bluetooth pairing key that appears
on the BlackBerry Smart Card Reader screen.
Click Next.
6. Type the secure pairing key that appears on
the BlackBerry Smart Card Reader screen.
Click Finish.
7. Perform one of the following actions:
22
• If you do not have a secure connection
password, create a secure connection
password.
• If you have a secure connection
password, type the secure connection
password.
8. Click OK.
Indicators on the BlackBerry Smart
Card Reader screen
full battery
power
low battery power
battery
charging
Bluetooth®
technology is turned
on
23
24
Find more information
• For more information about setting up your
BlackBerry® Smart Card Reader and
changing options for secure pairing and
Bluetooth® connections, see the BlackBerry
Smart Card Reader Help on your computer or
on your BlackBerry device.
• To view the safety documentation for your
BlackBerry Smart Card Reader, visit
www.blackberry.com/go/docs.
• To view the warranty information for your
BlackBerry Smart Card Reader, visit
www.blackberry.com/legal.
25
View the Help for your BlackBerry
Smart Card Reader
1. On your BlackBerry® device, in the device
options, click Security Options.
2. Click Smart Card.
3. In the Registered Reader Drivers section,
click BlackBerry.
4. Press the Menu key.
5. Click Help.
View the BlackBerry Smart Card
Reader Help on your computer
1. On the taskbar, click Start > Programs >
BlackBerry > BlackBerry Smart Card
Reader > Options.
26
2. Click Help.
27
28
Troubleshooting
I cannot turn off the "Interactive
logon: Smart card removal behavior"
policy on my computer
You might not have permission to turn off the
Interactive logon: Smart card removal behavior
policy on your computer.
Contact your administrator about turning off the
policy for your computer temporarily while you
upgrade the BlackBerry® Smart Card Reader
software on your computer and update the
BlackBerry Smart Card Reader driver on your
BlackBerry Smart Card Reader.
29
I cannot pair my computer with my
BlackBerry Smart Card Reader
If you are using a USB Bluetooth® adapter, verify that
Windows® supports your model. To view a list of
models that Windows® XP SP2 supports, visit http://
support.microsoft.com to read article 841803.
I cannot send an S/MIME-protected
message
Try performing the following actions:
• Verify that Bluetooth® technology on your
BlackBerry® Smart Card Reader is turned on
and that your BlackBerry Smart Card Reader
is within range of your BlackBerry device or
computer.
30
• Verify that your computer is connected to your
BlackBerry Smart Card Reader.
• Verify that the smart card is inserted correctly
in your BlackBerry Smart Card Reader.
• If you have more than one certificate on the
smart card, try using a different certificate.
• Verify that your smart card supports the type
of certificate that you are using. If you are
using a DSA certificate, try using an RSA
certificate. Likewise, if you are using an RSA
certificate, try using a DSA certificate.
• If you are charging your BlackBerry Smart
Card Reader, try sending an email message
after your BlackBerry Smart Card Reader is
charged.
31
My computer locked unexpectedly
Try performing the following actions:
• Verify that Bluetooth® technology on your
BlackBerry® Smart Card Reader is turned on
and that your BlackBerry Smart Card Reader
is within range of your computer.
• Verify that the smart card is inserted correctly
in your BlackBerry Smart Card Reader.
• If the Interactive Logon: Smart card
removal behavior policy is set to Lock
workstation and you reset the BlackBerry
Smart Card Reader, wait until the BlackBerry
Smart Card Reader is on and log in again.
32
Legal notice
©2009 Research In Motion Limited. All rights reserved.
BlackBerry®, RIM®, Research In Motion®, SureType®,
SurePress™ and related trademarks, names, and logos are
the property of Research In Motion Limited and are
registered and/or used in the U.S. and countries around the
world.
Bluetooth is a trademark of Bluetooth SIG. Windows and
Windows Vista are trademarks of Microsoft Corporation. All
other trademarks are the property of their respective
owners.
The BlackBerry smartphone and other devices and/or
associated software are protected by copyright,
international treaties, and various patents, including one or
more of the following U.S. patents: 6,278,442; 6,271,605;
6,219,694; 6,075,470; 6,073,318; D445,428; D433,460;
D416,256. Other patents are registered or pending in the
U.S. and in various countries around the world. Visit
33
www.rim.com/patents for a list of RIM (as hereinafter
defined) patents.
This documentation including all documentation
incorporated by reference herein such as documentation
provided or made available at www.blackberry.com/go/
docs is provided or made accessible "AS IS" and "AS
AVAILABLE" and without condition, endorsement,
guarantee, representation, or warranty of any kind by
Research In Motion Limited and its affiliated companies
("RIM") and RIM assumes no responsibility for any
typographical, technical, or other inaccuracies, errors, or
omissions in this documentation. In order to protect RIM
proprietary and confidential information and/or trade
secrets, this documentation may describe some aspects of
RIM technology in generalized terms. RIM reserves the right
to periodically change information that is contained in this
documentation; however, RIM makes no commitment to
provide any such changes, updates, enhancements, or other
additions to this documentation to you in a timely manner
or at all.
34
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BlackBerry® Smart Card Reader model number: RBX11BW
41
Research In Motion Limited
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Published in Canada
42

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