BlackBerry RDZ20CW Handheld Blackberry® with CDMA2000/1xEVDO, Bluetooth, 802.11b/g/n, NFC and GPS User Manual user SIB

BlackBerry Limited Handheld Blackberry® with CDMA2000/1xEVDO, Bluetooth, 802.11b/g/n, NFC and GPS user SIB

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Safety and ProductInformationBlackBerry Curve 9350/9370 Smartphones

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ContentsSafety information......................................................................................... 3Important safety precautions......................................................................... 3Using your device safely.................................................................................. 7Electrical safety .............................................................................................. 8Battery safety................................................................................................ 10Driving and walking safely............................................................................. 11Accessories.................................................................................................... 12Media............................................................................................................ 13Antenna......................................................................................................... 14Interference with electronic equipment....................................................... 14Dangerous areas........................................................................................... 16Operating and storage temperatures........................................................... 17Device cleaning and repair............................................................................ 18Device and battery disposal.......................................................................... 19About emergency calls and the BlackBerry Mobile Voice System................ 20

Compliance information.............................................................................. 21Exposure to radio frequency signals............................................................. 21Specific absorption rate data ....................................................................... 23FCC compliance statement (United States).................................................. 28US Information Concerning the Federal Communications Commission("FCC") Requirements for Hearing Aid Compatibility with Wireless Devices...................................................................................................................... 29Industry Canada certification ....................................................................... 31Class B compliance........................................................................................ 32EU regulatory conformance ......................................................................... 32Additional regulatory conformance ............................................................. 33BlackBerry device product information....................................................... 37Product information: BlackBerry Curve 9350 smartphone........................... 37Product information: BlackBerry Curve 9370 smartphone .......................... 39Legal notice .................................................................................................. 43

Safety informationExcited to start using your BlackBerry® device? Before you getstarted, read this booklet which contains important safety andregulatory information for your BlackBerry device. Keep thisbooklet in a safe place so that you can refer to it whenever you need it.In some countries there may be restrictions on using Bluetooth® enabledand wireless devices with encryption software. Check with your localauthorities for the restrictions in your area.To find the latest safety and product information, visitwww.blackberry.com/docs/smartphones.Important safety precautionsUse only approved batteries and chargers with yourBlackBerry® device. Use of batteries or chargers that havenot been approved by Research In Motion might present arisk of fire or explosion, which could cause serious harm,death, or property loss.Use only RIM approved holsters. Use of holsters that havenot been approved by RIM might, in the long term, present arisk of serious harm.When you wear the BlackBerry device close to your body,use a RIM approved holster with an integrated belt clip, ormaintain a distance of 0.59 in. (15 mm) between your3

BlackBerry device and your body while the BlackBerry deviceis transmitting. Use of body-worn accessories, other thanRIM approved holsters with an integrated belt clip, mightcause your BlackBerry device to exceed radio frequencyexposure standards if the accessories are worn on your bodywhile the BlackBerry device is transmitting. The long termeffects of exceeding radio frequency exposure standardsmight present a risk of serious harm. For more informationabout the compliance of this BlackBerry device with the FCCradio frequency emission guidelines, visit www.fcc.gov/oet/ea/fccid and search for the following FCC ID for yourBlackBerry device:• BlackBerry® Curve™ 9350 smartphone (modelnumber RDS41CW): FCC ID L6ARDS40CW• BlackBerry Curve 9350 smartphone (modelnumber RDZ21CW): FCC ID L6ARDZ20CW• BlackBerry® Curve™ 9370 smartphone (modelnumber RDR61CW): FCC ID L6ARDR60CWDo not use your BlackBerry device in surroundingtemperatures that exceed 95° F (35°C). Use above thissurrounding temperature could cause your BlackBerry deviceto become hot, which could result in serious injury, death, ordamage to property.Do not rely on your BlackBerry device for emergencycommunications. The wireless networks that are necessaryto make emergency calls or send messages are not availablein all areas, and emergency numbers, such as 911, 112, or4

999, might not connect you to emergency services in allareas. If you have the BlackBerry® Mobile Voice Systeminstalled on your BlackBerry device, see the "Aboutemergency calls and the BlackBerry Mobile Voice System"section for more information about emergency calls.Do not disassemble your BlackBerry device. Your BlackBerrydevice contains small parts that might be a choking hazard.Keep your BlackBerry device away from medical devices,including pacemakers and hearing aids, because they mightmalfunction and cause serious harm or death to you orothers.Do not put your BlackBerry device in contact with liquidsbecause this might cause a short circuit, a fire, or an electricshock.When you use your BlackBerry device speakerphone, neverhold the BlackBerry device to your ear. Serious andpermanent hearing damage could occur.Exposure to flashing lights on your BlackBerry device cancause epileptic seizures or blackouts and might bedangerous to you or others. In the event that youexperience, or your use of your BlackBerry device causes inothers, any disorientation, loss of awareness, twitching,convulsions, or any involuntary movements, stop using yourBlackBerry device immediately and consult a physician. TheLED notification light is located on the front of your5

BlackBerry device, in the upper-right corner. If yourBlackBerry device model has a camera, the camera flash LEDaperture is located on the back of your BlackBerry device,either above or to the right of the camera lens. If you aresusceptible to epileptic seizures or blackouts, consult yourphysician before you use your BlackBerry device.Do not use your BlackBerry device while driving unless youare permitted by law to use the BlackBerry device in hands-free mode. Using your BlackBerry device while driving couldput you and others at greater risk of an accident causingserious injury, death, or property loss.Do not use your BlackBerry device in the presence of gasfumes because it might present a risk of fire or explosion.Do not dispose of your BlackBerry device in a fire becausethis might cause an explosion resulting in serious injury,death, or property loss.Turn off your BlackBerry device on aircrafts. Using yourBlackBerry device on an aircraft might affect aircraftinstrumentation, communication, and performance; mightdisrupt the network; might otherwise be dangerous to theoperation of the aircraft, its crew, and its passengers; andmight be illegal.6

BlackBerry device are not intrinsically safe and cannot beused in the presence of explosive fumes, explosive dust, orother explosive chemicals. Sparks in such areas could causean explosion or fire resulting in serious injury, death, ordamage to property.Using your device safely• Do not place heavy objects on your BlackBerry® device.• Do not attempt to modify or service your BlackBerry device.• Do not attempt to cover or push objects into openings on yourBlackBerry device unless instructed to do so in the BlackBerrydevice documentation supplied by Research In Motion. Thisaction might cause a short circuit, a fire, or an electric shock.• Do not use sharp objects on the screen.• Do not use excessive force on the screen.• Do not use your BlackBerry device or BlackBerry deviceaccessories near water (for example, near a bathtub or a sink, in awet basement, or near a swimming pool).• Do not place your BlackBerry device or BlackBerry deviceaccessories on any unstable surface. The BlackBerry device orBlackBerry device accessories could fall, thereby potentiallycausing serious injury to a person and serious damage to theBlackBerry device or BlackBerry device accessory.7

• When using your BlackBerry device, take frequent breaks. If youexperience any discomfort in your neck, shoulders, arms, wrists,hands (including thumbs and fingers), or other parts of the bodywhen using your BlackBerry device, cease use immediately. Ifdiscomfort persists, consult a physician.Caution: Use of controls or adjustments or performance of proceduresother than those specified herein might result in hazardous radiationexposure.Electrical safetyCharge the BlackBerry® device using only the charging accessories providedby or specifically approved by Research In Motion for use with thisBlackBerry device. Any approval from RIM under this document must be inwriting and must be from a person authorized to provide such approval.Use of any other accessory might invalidate any warranty provided with theBlackBerry device and might be dangerous.Approved charging accessory models for the BlackBerry® Curve™ 9350smartphoneASY-04195-002ASY-18071-001ASY-18080-003ASY-18083-001ASY-18683-001ASY-24479-003ASY-24479-004ASY-24479-006ASY-24479-007ASY-24479-008ASY-31295-003ASY-31295-004ASY-31295-006ASY-31295-007ASY-31295-0088

Do not overload power outlets, extension cords, or conveniencereceptacles because this might result in a risk of fire or electric shock. Toreduce the risk of damage to the cord or the plug, pull the plug rather thanthe cord when you disconnect the charging accessory from the poweroutlet or convenience receptacle.Protect the power cord from being walked on or pinched, particularly atplugs, convenience receptacles, and the point where the power cordconnects to the BlackBerry device. Unplug charging accessories duringlightning storms or when unused for long periods of time. When you useyour BlackBerry device with any charging accessories, ensure that you routethe power cord in a way that reduces the risk of injury to others, such astripping or choking. Do not use charging accessories outside or in any areaexposed to the elements.For more information about inserting the battery and connecting the powersupply, see the documentation that came with your BlackBerry device.To buy accessories for your BlackBerry device, contact your wireless serviceprovider or visit www.shopblackberry.com.Battery safetyYour BlackBerry® device contains a removable lithium-ion battery.The battery might present a fire or chemical burn hazard if mistreated. Donot disassemble, crush, or puncture the battery. If the battery has beendisassembled, crushed, or punctured, cease use of the battery immediately.Do not heat the battery above 140°F (60°C). Heating the battery above140°F (60°C) could cause the battery to catch fire or explode. Do not allowmetal objects to contact the battery terminals.10

Use only the battery that Research In Motion specifies for use with yourparticular BlackBerry device model. RIM specifies batteries for use inBlackBerry devices in compliance with IEEE® Std 1725™-200x. Using anyother battery might invalidate any warranty provided with the BlackBerrydevice and might present a risk of fire or explosion.Children should not handle batteries unless they are supervised by an adult.When this icon appears on your BlackBerry device, thebattery is not inserted correctly or an invalid battery isinserted. If you inserted the battery that is specified for usewith your particular BlackBerry device model, remove and reinsert thebattery. If you inserted an invalid battery, remove it immediately and insertthe battery that RIM specifies for use with your particular BlackBerry devicemodel. Verify that the battery connectors align with the connectors on yourBlackBerry device.Driving and walking safelyGive your full attention to driving; driving safely is your first responsibility.You are responsible for knowing and obeying the laws and regulationsregarding the use of wireless devices in the areas where you drive.Research In Motion recommends that you do not use your BlackBerry®device while you drive. Instead, consider having a passenger in the vehicleuse your BlackBerry device for you, or find a safe location to stop yourvehicle before you use your BlackBerry device.Store your BlackBerry device safely before driving your vehicle. Do not useany charging accessory as a means of storing your BlackBerry device whileyou are in a vehicle. If your vehicle is equipped with an air bag, do not place11

your BlackBerry device or other objects above the air bag, or in the air bagdeployment area. If in-vehicle wireless equipment is improperly stored orinstalled and the air bag inflates, serious injury could result.Radio frequency signals might affect improperly installed or inadequatelyshielded electronic systems in motor vehicles. Check with the manufactureror its representative regarding your vehicle. If any equipment has beenadded to your vehicle, you should also consult the manufacturer of thatequipment for information on radio frequency signals.Do not use your BlackBerry device while walking or engaging in any activitythat requires your full attention. Inattention to vehicular traffic or otherpedestrian hazards could result in serious injury, death, or property loss.AccessoriesUse only those accessories approved by Research In Motion. Using anyaccessories not approved by RIM for use with this particular BlackBerry®device model might invalidate any approval or warranty applicable to theBlackBerry device, might result in the BlackBerry device becominginoperative, and might be dangerous.Carrying solutions: Your BlackBerry device might not come with a holster(body-worn accessory). If you wear your BlackBerry device on your body,always put your BlackBerry device in a BlackBerry device holster equippedwith an integrated belt clip supplied or approved by Research In Motion. Ifyou do not use a holster equipped with an integrated belt clip supplied orapproved by RIM when you carry your BlackBerry device, keep yourBlackBerry device at least 0.59 in. (15 mm) from your body when theBlackBerry device is transmitting. When using any data feature of your12

BlackBerry device (for example, email messages, PIN messages, MMSmessages, or browser service), with or without a USB cable, hold yourBlackBerry device at least 0.59 in. (15 mm) from your body. Usingaccessories that are not supplied by or approved by RIM might cause yourBlackBerry device to exceed radio frequency exposure guidelines. For moreinformation about radio frequency exposure, see the "Complianceinformation" section of this guide.Most BlackBerry carrying solutions for BlackBerry devices (for example,holsters, totes, and pouches) incorporate a magnet into the physicalstructure of the carrying solution. Do not place items containing magneticstrip components, such as debit cards, credit cards, hotel key cards, phonecards, or similar items, near BlackBerry carrying solutions that incorporate amagnet into the physical structure of the carrying solution. The magnetmight damage or erase the data stored on the magnetic strip.MediaCertain jurisdictions might prohibit or restrict your use of certain featureson your BlackBerry® device. When taking, processing, or using pictures,obey all laws, regulations, procedures, and policies, including, withoutlimitation, any copyright, personal privacy, trade secret, or security lawswhich might govern or restrict you while using your BlackBerry device.Honor the personal rights of others. Copyright protections might preventyou from copying, modifying, transferring, or forwarding some pictures,music (including ring tones), or other content.13

Audio files: Permanent hearing loss might occur if you listen to audio filesat high volumes, particuarly with headphones. Avoid increasing the volumeof your headphones to block out noisy surroundings. If you experienceringing in your ears or muffled speech, consult a physician to have yourhearing checked.Camera: If your BlackBerry device has a camera, do not aim the cameradirectly at the sun or any other bright light. This action could cause seriousdamage to your eyes or damage your BlackBerry device. When using thecamera flash, keep the camera flash LED aperture at least 19.69 in. (50 cm)from the subject's eyes.AntennaUse only the supplied integrated antenna. Unauthorized antennamodifications or attachments could damage the BlackBerry® device andmight violate U.S. Federal Communications Commission (FCC) regulations.Interference with electronic equipmentMost modern electronic equipment is shielded from radio frequencysignals. However, certain electronic equipment might not be shieldedagainst the radio frequency signals from your BlackBerry® device.Pacemakers: Consult a physician or the manufacturer of your pacemaker ifyou have any questions regarding the effect of radio frequency signals onyour pacemaker. Verify that you are using your BlackBerry device inaccordance with the safety requirements associated with your particularpacemaker, which might include the following requirements:14

• Always keep your BlackBerry device more than 7.88 in. (20 cm)from the pacemaker when the BlackBerry device is turned on.• Do not carry your BlackBerry device in your breast pocket.• When using the phone on your BlackBerry device, use the earopposite the pacemaker for making and receiving calls tominimize the potential interference.• If you have any reason to suspect that interference is takingplace, turn off all wireless connections on your BlackBerry deviceimmediately. Stop using your BlackBerry device and consult aphysician.Hearing aids: Some digital wireless devices might interfere with somehearing aids. In the event of such interference, consult your wireless serviceprovider or contact the manufacturer of your hearing aid to discussalternatives.Other medical devices: If you use any other personal medical device,consult the manufacturer of your device to determine if the device isadequately shielded from external radio frequency energy. Your physicianmight be able to assist you in obtaining this information.Health care facilities: Turn off all wireless connections on your BlackBerrydevice in health care facilities when any regulations posted in these areasinstruct you to do so. Hospitals or health care facilities might be usingequipment that could be sensitive to external radio frequency energy.Aircraft: Federal Aviation Administration (FAA) and FederalCommunications Commission (FCC) regulations prohibit using the radio ofwireless devices while in the air. Turn off all wireless connections on yourBlackBerry device before boarding an aircraft. The effect of using the15

BlackBerry device with wireless connections turned on in an aircraft isunknown. Using your BlackBerry device on an aircraft might affect aircraftinstrumentation, communication, and performance; might disrupt thenetwork; might otherwise be dangerous to the operation of the aircraft;and might be illegal. With all wireless connections on your BlackBerrydevice turned off, use only nonradio-based device applications inaccordance with airline regulations for electronic devices.Dangerous areasYour BlackBerry® device is not an intrinsically safe device and is not suitablefor use in hazardous environments, where intrinsically safe devices arerequired, including without limitation, in presence of gas fumes, explosivedust situations, operation of nuclear facilities, aircraft navigation orcommunication services, air traffic control, and life support or weaponssystems.Potentially explosive atmospheres: If you are in any area with a potentiallyexplosive atmosphere, turn off all wireless connections on your BlackBerrydevice and obey all signs and instructions. Sparks in such areas could causean explosion or fire resulting in bodily injury or even death.Areas with a potentially explosive atmosphere are often, but not always,clearly marked. They include fueling areas such as gasoline or petrolstations; below deck on boats; fuel or chemical transfer or storage facilities;vehicles using liquefied petroleum gas, such as propane or butane; areaswhere the air contains chemicals or particles, such as grain, dust, or metalpowders; and any other area where you would normally be advised to turnoff your vehicle engine.16

Do not use the phone on your BlackBerry device to report a gas leak in thevicinity of the leak. Leave the area and, if the phone is available and activeon your BlackBerry device, make the call from a safe location.Blasting areas: When in a "blasting area" or an area that indicates that two-way radios should be turned off, to avoid interfering with blastingoperations, turn off all wireless connections on your BlackBerry device andobey all signs and instructions.Operating and storage temperaturesDo not use your BlackBerry® device in surrounding temperatures thatexceed 95°F (35°C). Use above this surrounding temperature could causeyour BlackBerry device to become hot, which could result in serious injury,death, or damage to property. Do not store your BlackBerry device insurrounding temperatures that exceed 86°F (30°C).Keep your BlackBerry device or BlackBerry device accessories away fromheat sources, such as radiators, heat registers, stoves, or other apparatus(including amplifiers) that produce heat. If you are not going to use yourBlackBerry device for more than two weeks, turn off the BlackBerry devicepower and remove the battery. Follow the operating and storagetemperatures listed in the following table:Device operating 32 to 95°F (0 to 35°C)Device storage 50 to 86°F (10 to 30°C)Travel charger operating 32 to 95°F (0 to 35°C)17

Travel charger storage -22 to 167°F (-30 to 75°C)Device cleaning and repairCleaning: Do not use liquid, aerosol cleaners, or solvents on or near yourBlackBerry® device or BlackBerry device accessories. Clean only with a softdry cloth. Disconnect any cables from the computer and unplug anycharging accessories from the electrical outlet before cleaning either yourBlackBerry device or the charging accessory.If it is necessary to clean the battery cover on your BlackBerry device,remove the battery cover carefully and keep your BlackBerry device awayfrom all liquids. Clean the battery cover with a soft cloth that is dampenedwith water and mild liquid detergent. Verify that the battery cover iscompletely dry before you put it back on your BlackBerry device.Repair: Do not attempt to disassemble your BlackBerry device or anycharging accessory. Only qualified service personnel should perform repairsto your BlackBerry device. If any of the following situations occur,disconnect the power supply cables from the computer or electrical outletand refer your BlackBerry device or charging accessory for service toqualified service personnel:• the power supply cord, plug, or connector is damaged• liquid has been spilled or objects have fallen into the BlackBerrydevice or charging accessory• the BlackBerry device or charging accessory has been exposed torain or water18

• the BlackBerry device or charging accessory becomes very hot tothe touch•the BlackBerry device or charging accessory has been dropped ordamaged in any way• the BlackBerry device or charging accessory does not operatenormally by following the instructions in the user documentation• the BlackBerry device or charging accessory exhibits a distinctchange in performanceTo reduce the risk of fire or electric shock, adjust only those controls thatare covered in the user documentation for your BlackBerry device. Animproper adjustment of other controls might cause damage and will oftenrequire extensive work by a qualified technician to restore your BlackBerrydevice, charging accessory, or any other accessory to normal operation.Failure to observe all safety instructions contained in the userdocumentation for your BlackBerry device will void the Limited Warrantyand might lead to suspension or denial of services to the offender, legalaction, or both.Device and battery disposalDo not dispose of either your BlackBerry® device or the battery in a fire.Your BlackBerry device should not be placed in household wastebins. Check local regulations for information about the disposalof electronic products in your area.Dispose of the battery in accordance with the laws andregulations in your area governing disposal of such cell types.19

About emergency calls and the BlackBerry Mobile VoiceSystemIf you have the BlackBerry® Mobile Voice System installed on yourBlackBerry device, the following statements are applicable to you:Emergency calls to 911, 112, 000, 999, or other internationally recognizednumbers intended to connect to a public safety answering point or similaremergency services are not processed through the BlackBerry® MobileVoice System, and are only processed from your BlackBerry device wheremobile network coverage is available from a wireless service provider. TheBlackBerry MVS is not designed or intended to be a replacement fortraditional telephone service. Additional arrangements must be made,separate from the BlackBerry MVS, for you to obtain access to traditionalfixed or wireless telephone services, such as emergency calling capability.RIM and its affiliates, and their respective officers, directors, andemployees shall have no responsibility or liability whatsoever for anypersonal injury, death, or damages arising out of or in connection with theinability to access emergency call services (for example, 911, 112, 000, or999) through the BlackBerry MVS. By using the BlackBerry MVS Client, youagree to the above. If you do not agree to the above, remove theBlackBerry MVS Client from your device.20

Compliance informationExposure to radio frequency signalsThe BlackBerry® device radio is a low power radio transmitter and receiver.When the BlackBerry device radio is turned on, it receives and also sendsout radio frequency signals. The BlackBerry device is designed to complywith Federal Communications Commission (FCC), Ministry of Internal Affairsand Communications (MIC), and Industry Canada (IC) guidelines respectingsafety levels of radio frequency exposure for wireless devices, which in turnare consistent with the following safety standards previously set byCanadian, U.S., and international standards bodies:• ANSI®/IEEE® C95.1, 2005, American National Standards Institute/Institute of Electrical and Electronics Engineers Standard forSafety Levels with Respect to Human Exposure to RadioFrequency Electromagnetic Fields, 3 kHz to 300 GHz• National Council on Radiation Protection and Measurements(NCRP) Report 86, 1986, Biological Effects and Exposure Criteriafor Radiofrequency Electromagnetic Fields• Health Canada, Safety Code 6, 2009, Limits of Human Exposure toRadiofrequency Electromagnetic Fields in the Frequency Rangefrom 3 kHz to 300 GHz• EN 50360, 2001, Product standard to demonstrate thecompliance of mobile phones with the basic restrictions relatedto human exposure to electromagnetic fields (300 MHz to 3 GHz)21

• International Commission on Non-Ionizing Radiation Protection(ICNIRP), 2009, Guidelines for Limiting Exposure to Time-VaryingElectric, Magnetic, and Electromagnetic fields (up to 300 GHz)•Official Journal of the European Union (OJEU), 1999, CouncilRecommendation of 12 July 1999 on the limitation of exposure ofthe general public to electromagnetic fields (0 Hz to 300 GHz)• MIC, 2001, Article 14-2 of the Ordinance for Regulating RadioEquipmentTo maintain compliance with FCC, IC, MIC, and EU radio frequencyexposure guidelines when you carry the BlackBerry device on your body,use only accessories equipped with an integrated belt clip that are suppliedor approved by Research In Motion. Use of accessories that are notexpressly approved by RIM might violate FCC, IC, and EU radio frequencyexposure guidelines and might void any warranty applicable to theBlackBerry device. If you do not use a body-worn accessory equipped withan integrated belt clip supplied or approved by RIM when you carry theBlackBerry device, keep the BlackBerry device at least 0.59 in. (15 mm)from your body when the BlackBerry device is transmitting. When using anydata feature of the BlackBerry device, with or without a USB cable, hold theBlackBerry device at least 0.59 in. (15 mm) from your body. If you use abody-worn accessory not supplied by RIM when you carry the BlackBerrydevice, verify that the accessory does not contain metal and keep theBlackBerry device at least 0.59 in. (15 mm) from your body when theBlackBerry device is transmitting.To reduce radio frequency exposure consider these safety guidelines:22

• Use the BlackBerry device in areas where there is a strongwireless signal. The indicator that provides information about thestrength of the wireless signal is located in the upper-right cornerof the home screen and displays five ascending bars. Three ormore bars indicate a strong signal. A reduced signal display, whichmight occur in areas such as an underground parking structure orif you are traveling by train or car, might indicate increased poweroutput from your BlackBerry device as it attempts to connect to aweak signal.• Use hands-free operation if it is available and keep the BlackBerrydevice at least 0.59 in. (15 mm) from your body (including theabdomen of pregnant women and the lower abdomen ofteenagers) when the BlackBerry device is turned on andconnected to the wireless network. For more information aboutcarrying your BlackBerry device, see the holster information inthe "Accessories" section of this document.• Reduce the amount of time spent on calls.Specific absorption rate dataTHIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOREXPOSURE TO RADIO WAVES WHEN USED AS DIRECTED IN THIS SECTION.The BlackBerry® device is a radio transmitter and receiver. It is designedand manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission(FCC) of the U.S. Government, Industry Canada of the CanadianGovernment (IC), and recommended by The Council of the European Union23

when used as directed in the previous section. These limits are part ofcomprehensive guidelines and establish permitted levels of RF energy forthe general population. The guidelines are based on standards that weredeveloped by independent scientific organizations through periodic andthorough evaluation of scientific studies.The exposure standard for wireless devices employs a unit of measurementknown as the Specific Absorption Rate, or SAR. The SAR limit set by theFCC/IC is 1.6W/kg*. The SAR limit recommended by The Council of theEuropean Union is 2.0W/kg**. Tests for SAR are conducted using standardoperating positions specified by the FCC/IC with the device transmitting atits highest certified power level in all tested frequency bands. Although theSAR is determined at the highest certified power level, the actual SAR levelof the device while operating can be well below the maximum value. This isbecause the device is designed to operate at multiple power levels so as touse only the power required to reach the network. In general, the closeryou are to a wireless base station antenna, the lower the power output.Before a wireless device model is available for sale to the public, it must betested and certified to the FCC, IC, and The Council of the European Unionthat it does not exceed the limit established by the government-adoptedrequirement for safe exposure under the recommendations of theInternational Commission on Non-Ionizing Radiation Protection (ICNIRP).The tests are performed in positions and locations (for example, at the earand worn on the body) as required by the FCC, IC, and The Council of theEuropean Union for each model.The highest SAR value for your BlackBerry device model when tested foruse at the ear is outlined as follows:24

Device SAR (W/kg) for 1 g SAR (W/kg) for 10 gBlackBerry® Curve™9350 smartphone(model numberRDS41CW)1.50 -BlackBerry Curve 9350smartphone (modelnumber RDZ21CW)1.31 -BlackBerry® Curve™9370 smartphone(model numberRDR61CW)1.51 0.65The highest reported SAR value for this BlackBerry device when clipped ona belt, in a Research In Motion approved holster equipped with anintegrated belt clip, is outlined below. Carrying solutions, including RIMapproved carrying solutions and carrying solutions not approved by RIM,that do not come equipped with an integrated belt clip SHOULD NOT beworn or carried on the body. For more information regarding the wearingor carrying of this BlackBerry device without using a RIM approved carryingsolution equipped with an integrated belt clip, see the holster informationin the "Accessories" section of this document.25

Device SAR (W/kg) for 1 g SAR (W/kg) for 10 gBlackBerry Curve 9350smartphone (modelnumber RDS41CW)0.88 -BlackBerry Curve 9350smartphone (modelnumber RDZ21CW)0.71 -BlackBerry Curve 9370smartphone (modelnumber RDR61CW)1.00 0.48Body-worn measurements differ among wireless device and phone models,depending upon available accessories and FCC, IC, and The Council of theEuropean Union requirements.The FCC has granted an Equipment Authorization for this wireless devicemodel with all reported SAR levels evaluated as in compliance with the FCCradio frequency emission guidelines when the BlackBerry device is used asdirected in this section. SAR information on this wireless device model is onfile with the FCC and can be found under the Display Grant section ofwww.fcc.gov/oet/ea after searching for the FCC ID for your BlackBerrydevice listed below.Device FCC IDBlackBerry Curve 9350 smartphone(model number RDS41CW)L6ARDS40CW26

Device FCC IDBlackBerry Curve 9350 smartphone(model number RDZ21CW)L6ARDZ20CWBlackBerry Curve 9370 smartphone(model number RDR61CW)L6ARDR60CWAdditional information on SAR can be found on the CTIA - The WirelessAssociation® website at www.ctia.org. In Japan, additional information onSAR can be found on the Association of Radio Industries and Businesses(ARIB) website at www.arib-emf.org/index.html, or on theTelecommunications Bureau of the Ministry of Internal Affairs andCommunications (MIC) website at www.tele.soumu.go.jp/e/index.htm.___________________________________* In the United States and Canada, the SAR limit for mobile devices used bythe public is 1.6W/kg averaged over 1 g of tissue for the body or head(4.0W/kg averaged over 10 g of tissue for the extremities - hands, wrists,ankles, and feet).** In Europe, the SAR limit for mobile devices used by the public is 2.0W/kgaveraged over 10 g of tissue for the body or head (4.0W/kg averaged over10 g of tissue for the extremities - hands, wrists, ankles, and feet). Studiessuggest that the standard incorporates a substantial margin of safety togive additional protection for the public and to account for any variations inmeasurements.The long-term characteristics or the possible physiological effects of RadioFrequency Electromagnetic fields have not been evaluated by UnderwritersLaboratories Inc. (UL).27

FCC compliance statement (United States)FCC Class B Part 15This device complies with Part 15 of the Federal CommunicationsCommission (FCC) Rules. Operation is subject to the following twoconditions:•This device may not cause harmful interference.• This device must accept any interference received, includinginterference that may cause undesired operation.CAUTION: Changes or modifications to this unit not expressly approved bythe party responsible for compliance could void the user’s authority tooperate this equipment.This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses, and can radiateradio frequency energy and, if not installed and used in accordance withthe manufacturer’s instructions, may cause interference harmful to radiocommunications.There is no guarantee, however, that interference will not occur in aparticular installation. If this equipment does cause harmful interference toradio or television reception, which can be determined by turning on andturning off the equipment, the user is encouraged to try to correct theinterference by one or more of the following measures:• Reorient or relocate the receiving antenna.28

• Increase the separation between the equipment and receiver.•Connect the equipment to an outlet on a circuit different fromthat to which the receiver is connected.• Consult the dealer or an experienced radio or TV technician forhelp.US Information Concerning the Federal CommunicationsCommission ("FCC") Requirements for Hearing AidCompatibility with Wireless DevicesWhen wireless devices are used near hearing devices (such as hearing aidsand cochlear implants), users may detect a buzzing, humming, or whiningnoise. Some hearing devices are more immune than others to thisinterference, and wireless devices also vary in the amount of interferencethat they generate.The wireless telephone industry has developed ratings to assist hearingdevice users in finding wireless devices that may be compatible with theirhearing devices. Not all wireless devices have been rated. Wireless devicesthat are rated will have the rating displayed on the box together with otherrelevant approval markings.The ratings are not guarantees. Results will vary depending on the user'shearing device and hearing loss. If your hearing device is vulnerable tointerference, you may not be able to use a rated wireless devicesuccessfully.29

Consulting with your hearing health professional and testing the wirelessdevice with your hearing device is the best way to evaluate it for yourpersonal needs.This BlackBerry® device has been tested and rated for use with hearing aidsfor some of the wireless technologies that the BlackBerry device uses.However, other wireless technologies may be used in this BlackBerry devicethat have not been tested for use with hearing aids. It is important to trythe different features of your BlackBerry device thoroughly and in differentlocations to determine if you hear any interfering noise when using thisBlackBerry device with your hearing aid or cochlear implant. Consult yourwireless service provider about its return and exchange policies and forinformation about hearing aid compatibility.How the ratings workM-Ratings: Wireless devices rated M3 or M4 meet FCC requirements andare likely to generate less interference to hearing devices than wirelessdevices that are not labeled. M4 is the better or higher of the two ratings.T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and arelikely to be more usable with a hearing device's telecoil ("T Switch" or"Telephone Switch") than unrated wireless devices. T4 is the better orhigher of the two ratings. (Note that not all hearing devices have telecoils inthem.)Hearing devices may also be measured for immunity to this type ofinterference. Your hearing device manufacturer or hearing healthprofessional may help you find results for your hearing device. The moreimmune your hearing aid is, the less likely you are to experienceinterference noise from wireless devices.30

For more information about the actions that the FCC has taken with regardto hearing aid compatibility with wireless devices and other steps that theFCC has taken to ensure that individuals with disabilities have access totelecommunications services, visit www.fcc.gov/cgb/dro.Industry Canada certificationThis device complies with Industry Canada license-exempt RSS standard(s).Operation is subject to the following conditions:• this device may not cause interference• this device must accept any interference, including interferencethat may cause undesired operation of the deviceThe BlackBerry® Curve™ 9350 smartphone (model number RDS41CW)complies with Industry Canada RSS 102, RSS 119, RSS 132, RSS 133, RSS-GEN, and RSS 210 under certification number 2503A-RDS40CW.The BlackBerry Curve 9350 smartphone (model number RDZ21CW)complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS-GEN, andRSS 210 under certification number 2503A-RDZ20CW.The BlackBerry® Curve™ 9370 smartphone (model number RDR61CW)complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS-GEN, andRSS 210 under certification number 2503A-RDR60CW.31

Class B complianceThis BlackBerry® device complies with the Class B limits for radio noiseemissions as set out in the interference-causing equipment standardentitled “Digital Apparatus,” ICES-003 of Industry Canada.EU regulatory conformanceResearch In Motion hereby declares that this BlackBerry® device is incompliance with the essential requirements and other relevant provisionsof Directive 1999/5/EC.Device Applicable CE markingBlackBerry® Curve™ 9350smartphone (model numberRDS41CW or RDZ21CW)BlackBerry® Curve™ 9370smartphone (model numberRDR61CW)The Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003) is available for viewing at the following location in the EUcommunity: www.blackberry.com/go/declarationofconformity.32

Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom If you have a Wi-Fi® enabled BlackBerry device, your BlackBerry device maybe operated on Wi-Fi networks in all European Union member countries.When operated in France, this equipment uses nonharmonized frequencybands. This equipment may be operated in Turkey.If you have a Wi-Fi enabled BlackBerry device, in France, outdoor operationof a wireless device is only permitted using the 2.4 to 2.454 GHz frequencyband. If your BlackBerry device operates in infrastructure mode as well as inMobile Hotspot/wireless access point mode, it will transmit in the 2.4 to2.454 GHz frequency band.Additional regulatory conformanceSpecific details about compliance with the following standards andregulatory bodies for your BlackBerry® device may be obtained fromResearch In Motion:33

Device Applicable conformance informationBlackBerry® Curve™9350 smartphone(model numberRDS41CW orRDZ21CW)BlackBerry® Curve™9370 smartphone(model numberRDR61CW)• PCS Type Certification Review Board(PTCRB)•Underwriters Laboratories (UL)60950-1 requirements for Canadaand the United States• Radio and TelecommunicationsTerminal Equipment (R&TTE)Directive 1999/5/EC• Global Certification ForumCertification Criteria (GCF CC)requirementsDepending on the trackpad used on yourBlackBerry device, the following standardmight also apply:• International ElectrotechnicalCommission (IEC) 60825-1 2007:Safety of Laser ProductsThis BlackBerry device supports the Turkish SMS characters as outlined inETSI TS 123.038 V8.0.0 (or newer version code) and ETSI TS 123.040 V8.1.0(or newer version code).This BlackBerry device is in conformity with Turkey’s EEE Directive.34

If you are using your BlackBerry device in Turkey, the life time of this devicedetermined by ministry is 5 years.35

BlackBerry device product informationProduct information: BlackBerry Curve 9350smartphoneMechanical properties for the BlackBerry® Curve™ 9350 smartphone:•weight: approximately 3.5 oz (99 g) including lithium-ion cellbattery• size (L x W x H): 4.3 x 2.4 x 0.4 in. (109 x 60 x 11 mm)• 512 MB RAM, 512 MB eMMCThe following trackpad properties might apply to your BlackBerry device:• Class 1 laser product• maximum radiated power: 0.77 mWPower specifications:• removable, rechargeable lithium-ion cell battery• supports 3V, 1.8V SIM cards• micro-USB-compatible port for data synchronization andchargingMobile network radio specifications for model number RDS41CW:• dual-band support: CDMA 800, CDMA 1900 MHz37

• networks: CDMA2000, 1xEV-DO Rev A•power class: Class 3 (CDMA 800), Class 2 (CDMA 1900)• transmitting frequency: Cell 817 to 849 MHz, PCS 1850 to 1910MHz• receiving frequency: Cell 862 to 894 MHz, PCS 1930 to 1990MHz, A-GPS E911: 1575 MHzMobile network radio specifications for model number RDZ21CW:• dual-band support: CDMA 800, CDMA 1900 MHz• networks: CDMA2000• power class: Class 3 (CDMA 800), Class 2 (CDMA 1900)• transmitting frequency: Cell 824 to 849 MHz, PCS 1850 to 1910MHz, AWS 1770 to 1755 MHz• receiving frequency: Cell 869 to 894 MHz, PCS 1930 to 1990MHz, AWS 2110 to 2155 MHz, A-GPS E911: 1575 MHzWi-Fi® network radio specifications:• wireless LAN standard: IEEE® 802.11b™, IEEE® 802.11g™, IEEE®802.11n™• transmitting and receiving frequency: 2.412 to 2.472 GHzBluetooth® radio specifications:• single-band support: ISM 2.4 GHz• transmitting and receiving frequency: 2402 to 2480 MHz• Bluetooth Class 138

If your device supports NFC technology, the following specificationsapply:•operating frequency: 13.56 MHz• supported modes: reader/writer, card emulation, peer-to-peerProduct information: BlackBerry Curve 9370smartphoneMechanical properties for the BlackBerry® Curve™ 9370 smartphone:•weight: approximately 3.5 oz (99 g) including lithium-ion cellbattery• size (L x W x H): 4.3 x 2.4 x 0.4 in. (109 x 60 x 11 mm)• 512 MB RAM, 1 GB eMMCThe following trackpad properties might apply to your BlackBerry device:• Class 1 laser product• maximum radiated power: 0.77 mWPower specifications:• removable, rechargeable lithium-ion cell battery• supports 3V, 1.8V SIM cards39

• micro-USB-compatible port for data synchronization andchargingMobile network radio specifications for model number RDR61CW:•dual-band support: CDMA 800, CDMA 1900 MHz• quad-band support: GSM 850, GSM 900, PCS 1800, PCS 1900MHz• networks: CDMA2000, 1xEV-DO Rev A, GSM®/GPRS/EDGE• power class: Class 3 (CDMA 800), Class 2 (CDMA 1900), Class 1(DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM5.05, Class 4 (GSM 900) as defined in GSM 02.06, Class E2 (GSM850, GSM 900, DCS 1800, PCS 1900)• transmitting frequency: Cell 824 to 849 MHz, GSM 880 to 915MHz, DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz• receiving frequency: Cell 869 to 894 MHz, GSM 925 to 960MHz, DCS 1805 to 1880 MHz, PCS 1930 to 1990 MHz, A-GPSE911: 1575 MHzWi-Fi® network radio specifications:• wireless LAN standard: IEEE® 802.11b™, IEEE® 802.11g™, IEEE®802.11n™• transmitting and receiving frequency: 2.412 to 2.472 GHzBluetooth® radio specifications:• single-band support: ISM 2.4 GHz• transmitting and receiving frequency: 2402 to 2480 MHz40

• Bluetooth Class 1If your device supports NFC technology, the following specificationsapply:•operating frequency: 13.56 MHz• supported modes: reader/writer, card emulation, peer-to-peer41

Legal notice©2011 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®,Research In Motion®, and related trademarks, names, and logos are theproperty of Research In Motion Limited and are registered and/or used inthe U.S. and countries around the world.ANSI is a trademark of the American National Standards Institute.Bluetooth is a trademark of Bluetooth SIG. CDMA2000 is a trademark of theTelecommunications Industry Association. CTIA - The Wireless Associationis a trademark of CTIA - The Wireless Association. GSM is a trademark ofthe GSM MOU Association. IEEE, 802.11b, 802.11g, 802.11n, and IEEE Std1725 are trademarks of the Institute of Electrical and Electronics Engineers,Inc. UMTS is a trademark of European Telecommunications StandardInstitute. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarksare the property of their respective owners.Portions of the BlackBerry® Device Software are copyright © 2007-2008The FreeType Project (www.freetype.org). All rights reserved.This documentation including all documentation incorporated by referenceherein such as documentation provided or made available atwww.blackberry.com/go/docs is provided or made accessible "AS IS" and"AS AVAILABLE" and without condition, endorsement, guarantee,representation, or warranty of any kind by Research In Motion Limited andits affiliated companies ("RIM") and RIM assumes no responsibility for anytypographical, technical, or other inaccuracies, errors, or omissions in thisdocumentation. In order to protect RIM proprietary and confidentialinformation and/or trade secrets, this documentation may describe someaspects of RIM technology in generalized terms. RIM reserves the right to43

periodically change information that is contained in this documentation;however, RIM makes no commitment to provide any such changes,updates, enhancements, or other additions to this documentation to you ina timely manner or at all.This documentation might contain references to third-party sources ofinformation, hardware or software, products or services includingcomponents and content such as content protected by copyright and/orthird-party web sites (collectively the "Third Party Products and Services").RIM does not control, and is not responsible for, any Third Party Productsand Services including, without limitation the content, accuracy, copyrightcompliance, compatibility, performance, trustworthiness, legality, decency,links, or any other aspect of Third Party Products and Services. Theinclusion of a reference to Third Party Products and Services in thisdocumentation does not imply endorsement by RIM of the Third PartyProducts and Services or the third party in any way.EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW INYOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES,REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS,GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY,FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY,MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY,OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OFDEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION ORITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE,HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICESREFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVEOTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS44

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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOURJURISDICTION, RIM SHALL HAVE NO OTHER OBLIGATION, DUTY, ORLIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOUINCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY.THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL APPLY:(A) IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, ORACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT,NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY ANDSHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILUREOF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDYCONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES,THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIMESERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDINGAIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS,EMPLOYEES, AND INDEPENDENT CONTRACTORS.IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, INNO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR,SUPPLIER, INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIMHAVE ANY LIABILITY ARISING FROM OR RELATED TO THEDOCUMENTATION.Prior to subscribing for, installing, or using any Third Party Products andServices, it is your responsibility to ensure that your airtime serviceprovider has agreed to support all of their features. Some airtime serviceproviders might not offer Internet browsing functionality with asubscription to the BlackBerry® Internet Service. Check with your serviceprovider for availability, roaming arrangements, service plans and features.Installation or use of Third Party Products and Services with RIM's productsand services may require one or more patent, trademark, copyright, or46

other licenses in order to avoid infringement or violation of third partyrights. You are solely responsible for determining whether to use ThirdParty Products and Services and if any third party licenses are required todo so. If required you are responsible for acquiring them. You should notinstall or use Third Party Products and Services until all necessary licenseshave been acquired. Any Third Party Products and Services that areprovided with RIM's products and services are provided as a convenience toyou and are provided "AS IS" with no express or implied conditions,endorsements, guarantees, representations, or warranties of any kind byRIM and RIM assumes no liability whatsoever, in relation thereto. Your useof Third Party Products and Services shall be governed by and subject toyou agreeing to the terms of separate licenses and other agreementsapplicable thereto with third parties, except to the extent expresslycovered by a license or other agreement with RIM.Certain features outlined in this documentation require a minimum versionof BlackBerry® Enterprise Server, BlackBerry® Desktop Software, and/orBlackBerry® Device Software.The terms of use of any RIM product or service are set out in a separatelicense or other agreement with RIM applicable thereto. NOTHING IN THISDOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTENAGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANYRIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.Licensed by QUALCOMM Incorporated under one or more of the followingUnited States Patents and/or their counterparts in other nations:5,490,165 5,504,773 5,506,865 5,511,07347

5,228,054 5,535,239 5,267,261 5,544,1965,568,483 5,337,338 5,600,754 5,414,7965,657,420 5,416,797 5,659,569 5,710,7845,778,338BlackBerry® Curve™ 9350 smartphone (model number RDS41CW orRDZ21CW)BlackBerry® Curve™ 9370 smartphone (model number RDR61CW)Research In Motion Limited295 Phillip StreetWaterloo, ON N2L 3W8CanadaResearch In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada48

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