BlackBerry RFF90LW Handheld Blackberry with GSM/EDGE 850/900/1800/1900, WCMDA/HSDPA Bands (FDD I, II, V, VI), LTE (Bands 2, 4, 5, 17), 802.11a/b/g/n, Bluetooth, NFC and GPS User Manual

BlackBerry Limited Handheld Blackberry with GSM/EDGE 850/900/1800/1900, WCMDA/HSDPA Bands (FDD I, II, V, VI), LTE (Bands 2, 4, 5, 17), 802.11a/b/g/n, Bluetooth, NFC and GPS

UserManual.wiki >

RFF90LW User Manual >

Contents

1. User Manual
2. User Manual II

User Manual

BB10 HelpUser Guide

Published: 2012-06-19SWD-20120619145503696

Adding contacts ......................................................................................................................................... 31Contact views ............................................................................................................................................. 32Changing contacts ..................................................................................................................................... 32Add a contact to your favorites .................................................................................................................... 33Contact someone ....................................................................................................................................... 34Add a custom ring tone for a contact ........................................................................................................... 34Search for a contact ................................................................................................................................... 34Filtering contacts ....................................................................................................................................... 34Sort your contacts ...................................................................................................................................... 35Share a contact .......................................................................................................................................... 35Troubleshooting: Contacts .......................................................................................................................... 36Calendar .................................................................................................................................................... 37About the Calendar .................................................................................................................................... 37Add an email or social networking account ................................................................................................. 37View your events ......................................................................................................................................... 37Find email and files associated with an event .............................................................................................. 38Check who you're meeting with .................................................................................................................. 38Create an event .......................................................................................................................................... 38Change or delete an event .......................................................................................................................... 39Calendar options ........................................................................................................................................ 40Troubleshooting: Calendar .......................................................................................................................... 41Browser ..................................................................................................................................................... 42Browsing the Internet ................................................................................................................................. 42Bookmarks and history ............................................................................................................................... 45Browsing safely .......................................................................................................................................... 47Troubleshooting: Browser ........................................................................................................................... 49Ring tones, sounds, and alerts .................................................................................................................... 51Change your ring tone, sounds, or alerts ..................................................................................................... 51Silence your device except for calls ............................................................................................................. 51Set a custom ring tone or email alert tone for a contact ................................................................................ 51Turn off all sounds ...................................................................................................................................... 52Flashing LED .............................................................................................................................................. 52

Troubleshooting: Ring tones, sounds, and alerts ......................................................................................... 53Phone ........................................................................................................................................................ 54Making a call .............................................................................................................................................. 54Using hearing aid mode .............................................................................................................................. 54Using TTY support ...................................................................................................................................... 55Visual Voicemail ......................................................................................................................................... 56About Visual Voicemail ............................................................................................................................... 56Video chat .................................................................................................................................................. 57About video chat ........................................................................................................................................ 57BlackBerry App World ................................................................................................................................ 58Shop for apps, games, music, and videos .................................................................................................... 58Pictures ..................................................................................................................................................... 59Pictures app at a glance ............................................................................................................................. 59Viewing your pictures ................................................................................................................................. 59Edit a picture .............................................................................................................................................. 61Supported picture file extensions ................................................................................................................ 61Troubleshooting: Pictures ........................................................................................................................... 62Videos ........................................................................................................................................................ 63Videos app at a glance ................................................................................................................................ 63Watching your videos .................................................................................................................................. 63Supported video file extensions and codecs ................................................................................................ 65Troubleshooting: Videos ............................................................................................................................. 66Music ......................................................................................................................................................... 67Music app at a glance ................................................................................................................................. 67Playing your music ..................................................................................................................................... 67Creating playlists and organizing your music ............................................................................................... 69Tips: Music ................................................................................................................................................. 70Troubleshooting: Music .............................................................................................................................. 71

View entries that share a tag ....................................................................................................................... 92Search FocalPoint ...................................................................................................................................... 93Share a FocalPoint entry over email or BBM ................................................................................................ 93FocalPoint options ...................................................................................................................................... 93Troubleshooting: FocalPoint ....................................................................................................................... 94Clock ......................................................................................................................................................... 95Set an alarm ............................................................................................................................................... 95Changing your alarm options ...................................................................................................................... 95Using the stopwatch ................................................................................................................................... 96Setting the timer ......................................................................................................................................... 97Add a city to the world clock screen ............................................................................................................ 97Maps .......................................................................................................................................................... 99About Maps ................................................................................................................................................ 99Finding a place ........................................................................................................................................... 99Get turn-by-turn directions ....................................................................................................................... 100Favourite places ....................................................................................................................................... 101Add a place to a calendar event ................................................................................................................ 102Share a map or place ................................................................................................................................ 103View your recently visted places ................................................................................................................ 103View a contact’s address on a map ........................................................................................................... 103Changing options for Maps ....................................................................................................................... 104Troubleshooting ....................................................................................................................................... 105Compass .................................................................................................................................................. 106About the compass .................................................................................................................................. 106Using the compass ................................................................................................................................... 106Changing settings for the compass ........................................................................................................... 107Troubleshooting: Compass ....................................................................................................................... 107GPS technology ........................................................................................................................................ 108About GPS ............................................................................................................................................... 108Connections ............................................................................................................................................. 109

Wireless coverage indicators .................................................................................................................... 109Turn on or turn off a wireless connection ................................................................................................... 109Turn on airplane mode ............................................................................................................................. 109Connect your device to an HDMI display ................................................................................................... 110Mobile network ........................................................................................................................................ 110Wi-Fi ........................................................................................................................................................ 111Mobile Hotspot mode ............................................................................................................................... 113Internet tethering ..................................................................................................................................... 114Bluetooth ................................................................................................................................................. 114NFC ......................................................................................................................................................... 114Security ................................................................................................................................................... 116Finding and protecting a lost device .......................................................................................................... 116More security content coming soon .......................................................................................................... 116Display ..................................................................................................................................................... 117Change your backlighting ......................................................................................................................... 117Change your font size ............................................................................................................................... 117Set a picture as your wallpaper ................................................................................................................. 117Change your display language .................................................................................................................. 117Connect your device to an HDMI display ................................................................................................... 118Battery and power .................................................................................................................................... 119Battery and power .................................................................................................................................... 119Keyboard and typing ................................................................................................................................ 120Show or hide the keyboard ....................................................................................................................... 120Type an uppercase, accented, or symbol character .................................................................................. 120Copy or delete text ................................................................................................................................... 120Change typing options .............................................................................................................................. 120Check spelling .......................................................................................................................................... 121Troubleshooting: Keyboard and typing ...................................................................................................... 121Language ................................................................................................................................................. 122Change your input or display language ...................................................................................................... 122

Add a contact ........................................................................................................................................... 141Sign out .................................................................................................................................................... 142Troubleshooting: Windows Live Messenger ............................................................................................... 143Storage space and media card ................................................................................................................. 144Storage space and media card ................................................................................................................. 144Accessibility ............................................................................................................................................. 145Find your accessibility settings ................................................................................................................. 145Change your font size ............................................................................................................................... 145Turn on Global Zoom ................................................................................................................................ 145Use grayscale or reverse contrast for the screen display ............................................................................ 146Use the BlackBerry screen reader ............................................................................................................ 146Turn on or turn off event sounds ............................................................................................................... 146Add or delete a contact alert ..................................................................................................................... 147Change how you answer calls with a headset ............................................................................................ 147Using hearing aid mode ............................................................................................................................ 147Using TTY support .................................................................................................................................... 147Legal notice ............................................................................................................................................. 148

Getting startedGetting startedContent coming soon.User GuideRIM Strictly Confidential Getting started11

BBMAdd a contactYou can add contacts to BBM by scanning their BBM barcodes. You can also add contacts by typing someone's contact information, by selecting a contact from your address book, or by using BlackBerry Tag (if supported).1. Tap > Invite to BBM.2. Tap the Scan to Invite icon.Add a contact by typing1. Type in the field or tap the Plus icon to find contacts in your address book.2. Tap Send.Show your BBM barcode1. Tap your picture or display name.2. Tap Barcode.Cancel an invitation1. Tap > > Sent.2. Touch and hold an invitation.3. Tap Delete Invitation.User GuideRIM Strictly Confidential BBM12

Start chattingChat in real-time with your BBM contacts and know when someone has read your message in BBM. Share pictures, voice notes, your location, or other files that are at your fingertips.Tip: Want to share something with multiple contacts? Send a broadcast message to let your contacts know your news at the same time, or start a multiperson chat to make decisions faster.1. Tap .2. Tap a contact.Send a file or Ping someone1. Touch and hold the chat field.2. Tap Send File or Ping.Peek at your chatsWhile in a chat, you can quickly peek at your other chats.Slide your finger in from the left of the screen.Change the order of emoticonsThe emoticons that you frequently use appear at the top of the emoticon panel.Touch and hold an emoticon and drag it into place in the top row.Send a broadcast messageTap > New Broadcast Message.User GuideRIM Strictly Confidential BBM13

Socializing with groupsCreate a groupStay connected with a group of people by sharing lists, appointments, pictures and more. Members of a group don't necessarily need to be one of your contacts; someone else can invite a contact to join the group.When you create a group, you automatically become an administrator for the group.1. Tap > New Group.2. Complete the fields on the screen.3. Choose a picture for the group.4. Tap Save.Add lists, events, and pictures1. Tap .2. Tap the item you want to add to the group.View recent group activityTap > .Add membersYou can add members to a BBM group by typing someone's contact information, or by selecting a contact from your address book. You can also add members by scanning their BBM barcodes.Tip: To see the current members of a group, tap the group picture or name at the top of the screen.1. Tap > Invite.2. Type the contact's information or tap the Scan to Invite icon.User GuideRIM Strictly Confidential BBM15

2. Tap .3. Beside the Blocked Contact List field, tap Edit.4. At the top of the screen, tap the invitation type.5. Tap Edit.6. Tap the Delete icon.User GuideRIM Strictly Confidential BBM19

BlackBerry IDAbout BlackBerry IDA BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use your email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you downloaded when you switch smartphones.If you previously created a BlackBerry ID, you must use it when you set up your new tablet or smartphone (instead of creating a new BlackBerry ID). You can log in to both a tablet and a smartphone using the same BlackBerry ID.What's the difference between a BlackBerry ID username and a screen name?Your BlackBerry ID username is the email address that you use when you log into products or services that use BlackBerry ID. The BlackBerry ID screen name is the name that appears when you submit app reviews in the BlackBerry App World storefront.User GuideRIM Strictly Confidential BlackBerry ID20

MessagesAbout MessagesThe unified inbox on your BlackBerry device gathers all the messages that you receive from your different accounts into one convenient location. Receive and respond to email, text messages, or BBM chats all in the same place. Read your Twitter or Facebook messages, or send messages to your LinkedIn connections. It's all possible with the unified inbox.Here are the types of messages that you can send and receive in the unified inbox:•Email: You can add practically any existing email account to your device--both work and web-based email.•Text messages (SMS/MMS): If text messaging is a part of your wireless service plan, you can find all of your text messages in the unified inbox.•Social networking: Add a Facebook account to your device to receive notifications for messages, wall posts, likes, and comments and to send Facebook messages. Add a Twitter account to keep on top of your @mentions and to send direct messages. Add a LinkedIn account to stay in touch with important business connections.•BBM and instant messaging: After you add an instant messaging account to your device, you can access your chats through the unified inbox.Adding and managing accountsAdd an email or social networking account1. On the home screen, swipe down from the top frame.2. Tap the Settings icon > Accounts.• If you have accounts associated with your BlackBerry ID, tap Select Accounts. Select the accounts that you want to add.• If you haven't added an account yet, tap the type of account that you want to add.• If you've already added an account, tap Add New Account. Tap the type of account that you want to add.3. Enter your user information for the account. Tap Continue.4. Change any additional settings, such as synchronization settings.5. Tap Save.User GuideRIM Strictly Confidential Messages21

Add an email account using advanced settingsYou might need to add some additional information about an email account to your device before you can send and receive email from that account. For example, if you're adding a Microsoft Exchange work email account to your device, you probably need to enter additional information, such as an enterprise activation password. Check with your administrator.1. On the home screen, swipe down from the top frame.2. Tap the Settings icon.3. Tap Accounts.• If you haven't added an account yet, tap Email, Calendar, and Contacts.• If you've already added an account, tap Add New Account. Tap Email, Calendar, and Contacts.4. Tap Advanced.5. Tap the type of email account that you're adding.6. Enter your account information.7. Tap Save.Change your accountsYou might change your accounts if you've changed the account password, or if you want the display name for your account to be different.1. On the home screen, swipe down from the top frame.2. Tap the Settings icon > Accounts.3. Tap an account.4. Make your changes.5. Tap Save.Delete an accountContent coming soon.User GuideRIM Strictly Confidential Messages22

Messages iconsEmail iconsContent coming soon.Text messages iconsContent coming soon.Viewing and searching your messagesMessages are at the core of your BlackBerry experience. Because of that, your messages are always available to you, no matter what you're doing on the device. From the Home screen, all you have to do is swipe to the left, and your inbox slides into view.View messages by account or message typeBy default, all of your messages appear in your inbox. If you just want to see messages from a particular account (for example, your Google Mail account) or by a type (for example, your text messages), filter them.1. In your inbox, tap Accounts.2. Tap the type of messages that you want to see.To see all of your messages again, tap Accounts > All.View filed messages1. In your inbox, tap Accounts.User GuideRIM Strictly Confidential Messages23

2. Tap an account.3. Tap the All drop-down list.4. Tap a folder.View unread messages, flagged messages, or messages with attachments1. In your inbox, tap the arrow at the top of the screen.2. Tap Flagged, Attachments, or Unread.To see all of your messages again, tap Cancel at the top of the screen.Search for a messageContent coming soon.Compose an email or social networking message1. In the inbox, tap Compose.2. Type an email address or a contact name.3. Type your message.4. Tap Send. To save the message as a draft, tap Save.Reply to or forward a messageContent coming soon.Add a BCC recipient to an emailContent coming soon.User GuideRIM Strictly Confidential Messages24

Change text formatting in an emailBold, italicize, and underline text; create ordered and bulleted lists; and change the font size and colors.1. While composing a message, tap the Format icon. The formatting toolbar appears.2. Apply any formatting that you want.Managing messagesFile a message1. Touch and hold a message.2. Tap File.3. Tap a folder.Flag a messageFlagged messages also appear in the Focal Point app, so that you can add due dates and notes to them.1. Touch and hold a message.2. Tap Flag for Follow Up.Mark a message as read or unread1. Touch and hold a message.2. Tap Mark Opened or Mark Unopened.Download, open, or share an image from an email1. In a message, touch and hold an image.2. Tap Download, Preview, Open, Save, or Share.User GuideRIM Strictly Confidential Messages25

Save a messageSaved messages can be stored in your BlackBerry memory or on a media card.1. Tap and hold a message.2. Tap Save.Messages tipstest structureCheck your upcoming events from your inboxYou can check your agenda in the Calendar, but if you're already in Messages, you can just stay where you are.At the very top of your inbox, slowly drag down. Your upcoming events start to appear. The more you drag, the more you see.Create a meeting from an emailWhen you create a meeting or event from an email, your BlackBerry device populates the meeting invitation with the subject line from the email. The recipients of the email become the invitees for the meeting or event.1. Touch and hold an email.2. Tap Schedule a Meeting.3. Add additional information for the meeting.4. Tap Save.Add a sender to your contact list1. In a message, tap and hold the sender's name or picture.2. Tap Add to Contacts.User GuideRIM Strictly Confidential Messages26

Messages optionsSet an out of office auto messageContent coming soon.Add a signature to an accountContent coming soon.Turn on HTML email supportContent coming soon.Change your default email addressContent coming soon.Change how messages are displayed in your inboxContent coming soon.View single messages instead of conversation threadsContent coming soon.Stop showing sent or filed messages in the inboxContent coming soon.User GuideRIM Strictly Confidential Messages27

Change the accounts that appear in your inboxContent coming soon.Change spell check settings for messagesContent coming soon.Filtering emailContent coming soon.Add an email filterContent coming soon.Change or delete a filterContent coming soon.Send a text messageContent coming soon.Reply to or forward a text messageContent coming soon.Attach a file to a text messageContent coming soon.User GuideRIM Strictly Confidential Messages28

Add an emoticon to a text messageContent coming soon.Text message optionsContent coming soon.Delete a messageContent coming soon.Change how your device deletes messagesContent coming soon.Troubleshooting: MessagesI can't see the recipients for a messageContent coming soon.I'm not receiving my messagesContent coming soon.User GuideRIM Strictly Confidential Messages29

I can't forward a text messageContent coming soon.User GuideRIM Strictly Confidential Messages30

ContactsAbout contactsWhen you add contacts to your BlackBerry device, connecting with them is easy. The Contacts app is integrated with your Messages app, your Calendar app, and other apps, so you can quickly add contacts to relevant messages and events or share your photos and videos.If you've added an email account or social networking account to your device, contacts from those accounts can appear in your contact list. It's simple to find the people that you want to connect with because your device automatically merges contacts who share first and last name, email addresses, or mobile phone numbers.Adding contactsAdd an email or social networking account1. On the home screen, swipe down from the top frame.2. Tap the Settings icon > Accounts.• If you have accounts associated with your BlackBerry ID, tap Select Accounts. Select the accounts that you want to add.• If you haven't added an account yet, tap the type of account that you want to add.• If you've already added an account, tap Add New Account. Tap the type of account that you want to add.3. Enter your user information for the account. Tap Continue.4. Change any additional settings, such as synchronization settings.5. Tap Save.Add a contact1. In the Contacts app, tap New.2. Enter the information for the contact. For more information fields, tap Add Field.User GuideRIM Strictly Confidential Contacts31

3. Tap Save.Copy contacts to and from your SIM cardContent coming soon.Contact viewsWhen you tap a contact, your BlackBerry device shows you lots of info about the contact. Some info is pulled from social accounts like Twitter or LinkedIn, and some is information that you have added. There are three tabs, or views, that you can tap through:Details This view shows you an overview of contacts' details: how to contact them, where they work, their birthday, and so on. You can tap on phone numbers or email addresses to start connecting with contacts.Updates This view shows you your contacts' most recent updates from social networking apps like Twitter and Facebook. If you have the contacts' work information, the Updates view also shows you news about their place of work. You can tap on an update to see it in a social networking app or the browser.History This view shows you past interactions with your contacts. Tap on any of the history events to go directly to that event on your device. You can also filter the types of activity that you see in this view.Changing contactsAdd or change a picture for a contact1. Tap a contact > .2. Tap the picture area.• To use a picture from a social app, tap one of the available pictures.• To take a picture to use, tap the Camera icon. Take a picture.User GuideRIM Strictly Confidential Contacts32

• To use a picture from your photo library, tap Browse.Change info for a contact1. Tap a contact > .2. Make your changes. If you don't see a field that you want, tap Add Field.3. Tap Save.Add a custom field for a contactIf the info that you want to add for a contact doesn't fit the provided fields, you can add a field with your own label.1. Tap a contact > > Add New.2. Type a name for the new field.3. Tap Save.Delete a contact1. Touch and hold a contact.2. Tap the Delete icon.Add a contact to your favoritesWhen you add contacts to your favorites, their pictures appear at the top of your contact list so that you can quickly connect with them. Your favorite contacts also appear in the phone app when you make a call.1. In Contacts, tap and hold a contact.2. Tap the Star icon.User GuideRIM Strictly Confidential Contacts33

Contact someone1. Touch and hold a contact.2. Tap how you want to reach the contact.Add a custom ring tone for a contactAssign a ring tone to a contact so that you know who's calling you before you look at your BlackBerry device.1. Touch and hold a contact.2. Tap > Add Field > Phone Ring Tone.3. Tap a ring tone.4. Tap Save.Search for a contactLike other apps on your BlackBerry device, the Contacts app has a search feature that lets you quickly find the contact that you're looking for.Tap the Search icon.• To search contacts from your contact list, just start typing. When the contact appears, tap the contact.• To search contacts from a remote address book (for example, your company's address book), type the contact's name. Tap Search Remote Server.Filtering contactsThere are a couple of different ways to change who you see in your contact list.User GuideRIM Strictly Confidential Contacts34

View contacts by accountIf you only want to see people who you can contact in a certain way (for example, through BBM), you can quickly filter your contact list. This is especially useful if you want to contact multiple people in the same way, for example, if you want to send a message to all of your Facebook contacts.1. In the Contacts app, tap .2. Tap the type of contacts that you want to see. For example, tap BBM to see only your BBM contacts.To show all of your contacts again, tap > All Contacts.Hide a set of contactsYou can completely remove a type of account from your contact list. For example, if you mainly follow celebrities on Twitter, you might not want to see them in your contact list.1. In the Contacts app, swipe down from the top.2. Tap Settings.3. In the Accounts Shown in Contact List section, clear the checkbox beside the account that you don't want to see.Sort your contactsYour contacts are originally sorted by first name, but you can also sort by last name or company.1. In the Contacts app, swipe down from the top frame.2. Tap Settings.3. Change the Sort Contacts By drop-down list.Share a contactYou can share a contact's details with others in .vcf format. This is like passing around a business card, but digitally.1. In the Contacts app, touch and hold a contact.User GuideRIM Strictly Confidential Contacts35

CalendarAbout the CalendarThe Calendar on your BlackBerry device takes the calendar info from the email and social networking accounts that you've added and presents it to you in one place so that you can keep track of all your meetings, events, or deadlines.You can view your Calendar by month, week, or day. In the day view, take advantage of the schedule view or an agenda view, and check who you're going to be meeting with throughout the day.If you haven't added any accounts to your device, you can still use the Calendar to create and keep track of meetings, tasks, or events.Add an email or social networking account1. On the home screen, swipe down from the top frame.2. Tap the Settings icon > Accounts.• If you have accounts associated with your BlackBerry ID, tap Select Accounts. Select the accounts that you want to add.• If you haven't added an account yet, tap the type of account that you want to add.• If you've already added an account, tap Add New Account. Tap the type of account that you want to add.3. Enter your user information for the account. Tap Continue.4. Change any additional settings, such as synchronization settings.5. Tap Save.View your eventsYou can switch between viewing your events by day, week, or month.In the Calendar, do one of the following:User GuideRIM Strictly Confidential Calendar37

• To view events for a day, tap . To switch between agenda and schedule view, tap the date at the top of the screen. Tap Agenda or Schedule. • To view events for a week, tap . • To view events for a month, tap . Numbers on the calendar are sized depending on the number of events booked for the day; the bigger the number, the more you have planned for the day. Tap on a day to see your agenda in a list at the bottom of the screen.Tip: Try using the zoom in and zoom out gestures to see more or fewer details in any view. You can even zoom out to see up to six months at a time.Find email and files associated with an eventYour BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if you're meeting with people to review a document, your device might show that document.1. In the Calendar, tap an event.2. Tap Email.Check who you're meeting withIn the calendar, do one of the following:• To see who you're meeting with throughout a day, in the day view, tap People.• To see who you're meeting with at a meeting or event, tap the event. Tap People.Tip: Tap on any person to view their contact card.Create an event1. In the Calendar, tap Create New.User GuideRIM Strictly Confidential Calendar38

2. Enter the information for the event.3. Tap Save.Invite people to an eventAdd participants to any event, either while you're creating the event, or after. If you've added a Microsoft Exchange work account, you can connect to the remote server to add people who aren't in your contact list.In any event, tap the Attendees field.• If the person you're adding is in your contact list, start typing a name. Tap the name from the list.• If the person you're adding is a part of your organization, and you've added your work account to your device, tap the icon beside the field. Tap Remote Server Lookup. Start typing a name, and tap the name from the list.Add conference call info to an eventContent coming soon.Change or delete an eventIf you're the organizer of an event, you can change or delete it.1. In the Calendar, tap on an event.2. Tap . • To change an event, tap . Make your changes. Tap Save.• To delete an event, tap Delete.User GuideRIM Strictly Confidential Calendar39

Calendar optionsChange your default calendarIf you have multiple accounts with calendars on your BlackBerry device, when you create events, they are automatically added to the default calendar, which is linked to one of your accounts. If you're inviting contacts to the event, they receive the invitation from the account linked to your default calendar. You can change the calendar for an event while you're creating the event.1. In the Calendar, swipe down from the top frame.2. Tap Settings.3. Tap the drop-down list at the top of the screen > Accounts.4. Change the Default Calendar drop-down list.Change the color for a calendarEach calendar that you add to your device is assigned a color to help you differentiate between events. Customize the colors of your calendars to suit your taste.1. In the Calendar, swipe down from the top.2. Tap Settings.3. Tap the drop-down list at the top of the screen > Calendar Colors.4. Tap a calendar.5. Tap a color.Change options for eventsChange the default length, reminder times, and snooze intervals for your events or meetings.1. In the Calendar, swipe down from the top frame.2. Tap Settings.3. Tap the drop-down list at the top of the screen > General Settings.• To change how long your meetings are scheduled for, tap the Default meeting duration drop-down list, and select a new duration.User GuideRIM Strictly Confidential Calendar40

• To change the default reminder time for events, tap the Default meeting reminder or Default all-day meeting reminder drop-down list and select a new time.• To change the snooze intervals, tap the Reminder snooze drop-down list and select a new snooze time.Change how your calendar is displayed1. In the Calendar, swipe down from the top frame.2. Tap Settings.3. Tap the drop-down list at the top of the screen > General Settings.• To change the view (day, week, or month) that is displayed when you open the calendar, change the Default calendar view drop-down list.• To change the day that the week starts on, change the First day of the week drop-down list.• To change your working hours, change the Start and End drop-down lists in the Working Hours section.• To use growing numbers to indicate the busyness of a day, change the Indicator display type drop-down list to Growing numbers.Troubleshooting: CalendarI can't sync my calendarCheck that you have turned on synchronization for your calendars. From the home screen, swipe down from the top. Tap All Settings > Accounts. Tap an account. Check that Sync Calendar is turned on.I can't reply to or send meeting invitationsCheck that you have added an email account that has an integrated calendar. Some accounts might not include a calendar feature.User GuideRIM Strictly Confidential Calendar41

BrowserBrowsing the InternetGo to a website1. Type a web address or search term into the address bar at the bottom of the browser.2. Tap the Enter key.Tip: To change the domain extension of the web address (for example, to .org), tap and hold the .com button.Change the default search engineAfter you change the search engine, your browser continues to use the new search engine until you change it again.1. While you're typing a search term, tap the search engine icon near the top of the screen.2. Tap the search engine that you want to use.Using tabsJust like on your computer’s browser, you can open multiple web pages in tabs and switch between the tabs quickly.Open a new tab1. Tap .2. Tap Add New Tab.Tip: Close a tab when you're finished with it to improve the performance of your browser.Switch between tabs1. Tap .2. Tap a tab.User GuideRIM Strictly Confidential Browser42

Close a tab1. Tap .2. Beside the tab that you want to close, tap .Open a link in a new tab1. Tap and hold a link.2. Tap Open Link in New Tab.Share a link or pictureShare items on the web through email, text message, Facebook, Twitter, BBM, and more.Do one of the following: • To share the webpage that you're looking at, tap > Share.• To share a link or a picture, tap and hold on the link or picture > Share.Enter reader modeTo help you focus on reading articles or other text on a website and remove distracting clutter like ads, use the reader mode.On a website, tap > Reader.Change text size in reader modeTap .• To increase the text size, tap the A+ icon.• To decrease the text size, tap the A- icon.Exit reader mode1. Tap anywhere on the screen, but not on a link.2. Tap the X icon.User GuideRIM Strictly Confidential Browser43

Search for text on a pageOn a website, tap > Find on Page.Find files that you downloadedAfter you download a file from your browser, you can go to the download manager to find it again, open it, and share it.1. In the browser, swipe down from the top frame.2. Tap Downloads.Download iconsIcon DescriptionDownload icon The file downloaded successfullyRetry icon Tap to retry downloading an unsuccessful or canceled downloadCancel icon Tap to cancel the downloadPause icon Tap to pause the downloadClear your list of downloaded files1. In the browser, swipe down from the top frame.2. Tap Downloads > Clear List.Bookmark a favorite webpageOn a website, tap > Add to Bookmarks.User GuideRIM Strictly Confidential Browser44

Add a website to your home screenCreate a shortcut to a website on your home screen so that you can quickly go to a website without opening the browser first.On a website, tap > Add to Home Screen.Changing your browsing settingsSet a home pageYour browser opens with a list of your bookmark. Change your settings to see your home page or previously opened tabs instead.1. In the browser, swipe down from the top frame.2. Tap Settings > General.3. Change the On Startup option to Show my Home Page.4. In the Home Page section, choose whether to open previous tabs page as your home page, or enter the web address of the home page.Turn off Adobe Flash support1. In the browser, swipe down from the top frame.2. Tap Settings > General.3. Change the Flash switch to Off.Bookmarks and historyBookmark a favorite webpageOn a website, tap > Add to Bookmarks.User GuideRIM Strictly Confidential Browser45

View your browser bookmarks and history1. Tap .2. Tap Bookmarks or History.View your bookmarks by tags or in a list1. In the browser, tap > Bookmarks.2. Tap > Tags or List.Organizing your bookmarksChange your bookmarksChange the name or web address of a bookmark.1. In the browser, tap > Bookmarks.2. Touch and hold a bookmark.3. Tap Edit.• To change the name of a bookmark, change the Name field.• To change the web address, change the URL field.Add or rename a bookmark tagUse tags to categorize your bookmarks so that you can find them more quickly. For example, you might want to tag all of your news-related bookmarks with "News", or your favorite blogs with "Blog".In the browser, tap > Bookmarks.• To add a tag, touch and hold a bookmark > Edit Bookmark. In the Type to add a tag field, type a tag name.• To rename a tag, in the tag view, touch and hold the tag. Tap Edit Tag. Type a new name for the tag.Delete a bookmark1. In the browser, tap > Bookmarks.User GuideRIM Strictly Confidential Browser46

2. Touch and hold a bookmark.3. Tap Remove.Browsing safelyAbout certificatesCertificates are used to verify that a website is legitimate. Websites that require more security, such as banking sites, use certificates to prove authenticity. If a website has a certificate, certificate icons appear beside the web address bar.Certificate iconsIcon Description The site's identity has been verified by an extended validation certificate. The site's identity has been verified by a domain-validated certificate. Some parts of the site are secure while other parts of the site are not. The site might be unsafe because the certificate is unknown.Content coming soon.Change security settings1. In the browser, swipe down from the top frame.2. Tap Settings > Privacy and Security.User GuideRIM Strictly Confidential Browser47

Security settingsRemove History itemsSpecify how often your device automatically deletes information from your browser history.Private Browsing keep your browsing information (your history, cached files, cookies, etc.) only while a browsing session is open. When you close the browser, the information is automatically deleted.Accept cookies Cookies are used by some sites to send and receive information between the site and your browser. Cookies can be helpful as they allow websites to remember information about your preferences and user information, but cookies can pose a security risk as well.Clear History, Clear Cache, Clear Cookies, Clear Site Passwords, Clear All DataClear some or all of your saved browser data.Share your location with websitesSome websites use your location to show you customized content, such as advertisements that are relevant to where you are.1. In the browser, swipe down from the top frame.2. Tap Settings > Permissions.3. Beside the website, change the Permission field to Yes.Change location permissions for a website1. In the browser, swipe down from the top frame.2. Tap Settings > Permissions.3. Touch and hold a permission.4. Tap Edit.User GuideRIM Strictly Confidential Browser48

Troubleshooting: BrowserI can't find my browserThe browser typically appears on your device's home screen, unless it's been moved to a folder. Try searching for the browser or checking all of your folders for the browser icon.If you still can't find the browser, your wireless service plan might not include Internet browsing. Contact your wireless service provider about adding browsing to your plan.I can't open a new tabTabs use memory on your BlackBerry device, and memory has a limit. The number of tabs that you can have open depends on how much memory you're using in other places on your device.If you find you've reached the limit on the number of tabs that you have open, try closing other applications that are running in the background.I can't watch a video onlineWhile you can stream many videos from the web on your device, some video formats aren't supported, and some websites block content from being viewed on mobile devices.Supported video file extensions and codecsDepending on your BlackBerry device model, some file extensions and codecs might not be supported.File extensions Video codecs Audio codecs3GP3GP2M4AM4VMOV• H.264• MPEG-4• H.263• MPEG-2• MJPEG• AAC• AC-3• MP3• PCM• AMR-WBUser GuideRIM Strictly Confidential Browser49

File extensions Video codecs Audio codecsMP4MPEG-4• AMR-NB• QCELPAVI • H.264• MPEG-4• Xvid• MPEG-2• MJPEG• AAC• AC-3• MP3• PCMASFWMAWMV• VC-1 • Windows Media Audio 9 and Windows Media Audio 9 Professional• Windows Media Audio 10 and Windows Media Audio 10 Professional• Windows Media Audio LosslessF4V • VP6• Sorenson Spark• AAC• MP3MKV • H.264• MPEG-4• MPEG-2• AAC• AC-3• MP3• FLAC• PCMMP2PS MPEG-2 • AC-3• MP3• PCMMP2TS • H.264• MPEG-4• MPEG-2• AAC• AC-3• MP3For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and click Smartphones > BlackBerry Smartphones > Supported Media.User GuideRIM Strictly Confidential Browser50

Ring tones, sounds, and alertsChange your ring tone, sounds, or alerts1. On the all apps panel, swipe down from the top of the screen.2. Tap Settings > Notifications Settings.• To change your global sound settings, change the Sound, Vibrate, LED or Volume settings.• To change the sound settings for a particular app, in the Notifications/Alert area, tap an application. Change the settings.3. Do one of the following:Silence your device except for calls1. On the all apps panel, swipe down from the top of the screen.2. Tap Settings.3. Select the Phone Calls Only checkbox.Set a custom ring tone or email alert tone for a contact1. In the Contacts app, tap a contact.2. Change the Email Alert Tone drop-down list or the Phone RingTone drop-down list.User GuideRIM Strictly Confidential Ring tones, sounds, and alerts51

Turn off all soundsOn the all apps screen, swipe down from the top of the screen and tap the Silent Mode switch.Flashing LEDThe LED on the top of your BlackBerry device flashes different colors to indicate different statuses.Flashing LED color DescriptionGreen You're in a wireless coverage area.Blue Your device is connected to a Bluetooth enabled device.Red A new message has arrived and your notification settings are set to notify you using the flashing LED.Amber The battery power level for your device is low, or your device is turned off and is charging. You can't turn off the notification for the low battery power level. The notification for charging turns off when you turn on your device. If your device is turned off, the LED changes to a solid green color when the battery is fully charged.User GuideRIM Strictly Confidential Ring tones, sounds, and alerts52

Troubleshooting: Ring tones, sounds, and alertsMy device isn't ringing or vibrating when I receive a call or messageTry the following actions:• On the all apps screen, swipe down from the top of the screen. Verify that Slient Mode isn't set to On.• If you created custom alerts for a contact, in the Contacts app, tap a contact. Verify that the Volume setting isn't set to Silent and that the Vibration setting isn't set to Off.User GuideRIM Strictly Confidential Ring tones, sounds, and alerts53

PhoneMaking a callCall a recent number or favorite contact1. Tap the Calls icon.2. Tap a recent number or a favorite contact.Call someone from your contacts list1. Tap the contacts icon.2. Type the first few letters of a contact's name, and tap the contact when it appears.3. If you have multiple phone numbers for your contact, tap a phone number. For example, tap Call Home or Call Mobile.Dial a number1. Tap the keypad icon.2. Dial a number and tap Call.Using hearing aid modeContent coming soon.User GuideRIM Strictly Confidential Phone54

Using TTY supportContent coming soon.User GuideRIM Strictly Confidential Phone55

Visual VoicemailAbout Visual VoicemailComing soon.User GuideRIM Strictly Confidential Visual Voicemail56

Video chatAbout video chatSee your friends, colleagues, or family members in high-resolution, real-time video as you chat with them directly from one BlackBerry device to another. You can easily share your surroundings by switching between the front-facing and rear-facing cameras. If you prefer, you can turn off video altogether at the beginning of the call for a voice-only chat.User GuideRIM Strictly Confidential Video chat57

BlackBerry App WorldShop for apps, games, music, and videosComing soon.User GuideRIM Strictly Confidential BlackBerry App World58

PicturesPictures app at a glanceContent coming soon.Smart screen See the media files that you’re most likely to be interested in based on the media files that you recently watched, listened to, viewed, or added to your BlackBerry device, and so on.Camera screen or See the the pictures that you've taken or videos that you've recorded using your BlackBerry device.Albums screen See the pictures that you have downloaded or uploaded to your BlackBerry device. This is also where you can find the pictures that came pre-loaded on your device.Viewing your picturesSet a picture as your wallpaper1. Open a picture.2. Tap > Set as Wallpaper.User GuideRIM Strictly Confidential Pictures59

Tip: If you zoom in to the picture and then set it as your wallpaper, the zoomed in part of the screen is what will appear as your wallpaper.Zoom in to or out from a pictureWith a picture open on the screen, either:• Double tap where you want to zoom to.• Pinch your fingers in or out to change the zoom manually.Pan a picture1. Zoom in to a picture.2. Drag your finger around the screen.Play or view your media file on a connected deviceBefore you begin: You must turn on sharing for at least one type of media file and your BlackBerry device must be connected to the same Wi-Fi network as the device that you want to share the media files with.1. Open a media file.2. If necessary, tap .3. Tap .4. Choose a device to play or view the file on.To stop playing or viewing the media file on the connected device, tap .View or edit the properties of a pictureBefore you begin: If you didn't take the picture, you can view the properties, but you might not be able to edit them.1. Open a picture.2. Zoom out from the picture as far as you can.3. Wait until the properties information appears.4. If you have permission, tap > .To exit the picture properties, double-tap the thumbnail.User GuideRIM Strictly Confidential Pictures60

Related informationZoom in to or out from a picture, 60 Doing more with your pictures and picture albumsYou can do lots more with your pictures and picture albums such as viewing them as a slide show, setting favorites, deleting them, and so on. You can see the available options by tapping .Edit a pictureThe picture editor offers a palette of tools for you to use to edit and improve the pictures on your BlackBerry device.1. Open the picture that you want to edit.2. Tap > .3. When you're finished, tap Done.Supported picture file extensionsDepending on your BlackBerry device model and wireless network, some file extensions might not be supported.File extensionsBMPJPGGIFPNGTIFFFor information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and click Smartphones > BlackBerry Smartphones > Supported Media.User GuideRIM Strictly Confidential Pictures61

Troubleshooting: PicturesI can't open a media fileTry the following actions:• Make sure the file is in a format supported by your BlackBerry device.• If you're trying to open a media file on your device and your device is connected to your computer, disconnect your device from your computer.I can't save a media fileYour BlackBerry device or media card might not have enough available storage space to store media files.Try the following actions:• If you're trying to save a media file to your device, delete old data or messages from your device.• If you're trying to save a media file on your media card, delete old media files.• In the Camera app, change the picture's aspect ratio or video to a smaller size. Large pictures and videos use more storage space than smaller pictures and videos.User GuideRIM Strictly Confidential Pictures62

VideosVideos app at a glanceContent coming soon!Smart screen See the media files that you’re most likely to be interested in based on the media files that you recently watched, listened to, viewed, or added to your BlackBerry device, and so on.Camera screen or See the the pictures that you've taken or videos that you've recorded using your BlackBerry device.Library screen or See the media files that you have downloaded on or uploaded to your BlackBerry device.Watching your videosPlay, pause, or skip a media fileTap , , , or . User GuideRIM Strictly Confidential Videos63

Change the volume or mute your device• To increase the volume, press the Volume Up key on the right side of your BlackBerry smartphone.• To decrease the volume, press the Volume Down key on the right side of your smartphone.• To mute the volume, press the Mute key on the right side of your smartphone. To turn off mute, press the Mute key again.Change the video display sizeTap .Play or view your media file on a connected deviceBefore you begin: You must turn on sharing for at least one type of media file and your BlackBerry device must be connected to the same Wi-Fi network as the device that you want to share the media files with.1. Open a media file.2. If necessary, tap .3. Tap .4. Choose a device to play or view the file on.To stop playing or viewing the media file on the connected device, tap .Doing more with your videosYou can do much more in the Videos app such as deleting videos, looking at the video file information, and so on. You can see the available options by tapping .Edit a videoYou can edit and improve the individual videos on your BlackBerry device.User GuideRIM Strictly Confidential Videos64

1. Highlight or tap and hold a video thumbnail.2. Tap > .Supported video file extensions and codecsDepending on your BlackBerry device model, some file extensions and codecs might not be supported.File extensions Video codecs Audio codecs3GP3GP2M4AM4VMOVMP4MPEG-4• H.264• MPEG-4• H.263• MPEG-2• MJPEG• AAC• AC-3• MP3• PCM• AMR-WB• AMR-NB• QCELPAVI • H.264• MPEG-4• Xvid• MPEG-2• MJPEG• AAC• AC-3• MP3• PCMASFWMAWMV• VC-1 • Windows Media Audio 9 and Windows Media Audio 9 Professional• Windows Media Audio 10 and Windows Media Audio 10 Professional• Windows Media Audio LosslessF4V • VP6• Sorenson Spark• AAC• MP3MKV • H.264• MPEG-4• MPEG-2• AAC• AC-3• MP3User GuideRIM Strictly Confidential Videos65

File extensions Video codecs Audio codecs• FLAC• PCMMP2PS MPEG-2 • AC-3• MP3• PCMMP2TS • H.264• MPEG-4• MPEG-2• AAC• AC-3• MP3For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and click Smartphones > BlackBerry Smartphones > Supported Media.Troubleshooting: VideosI can't open a media fileTry the following actions:• Make sure the file is in a format supported by your BlackBerry device.• If you're trying to open a media file on your device and your device is connected to your computer, disconnect your device from your computer.User GuideRIM Strictly Confidential Videos66

MusicMusic app at a glanceContent coming soon!Now Playing screen Control the song that you're currently listening to. You can also check out this screen to find more information about the song that's playing.Smart screen See the media files that you’re most likely to be interested in based on the media files that you recently watched, listened to, viewed, or added to your BlackBerry device, and so on.Library screen or See the media files that you have downloaded on or uploaded to your BlackBerry device.Playing your musicPlay, pause, or skip a media fileTap , , , or . User GuideRIM Strictly Confidential Music67

Shuffle your musicTap to shuffle your selected music. Tap again to stop shuffling your music.Repeat a song or your music listTap until you repeat the music selection that you want.Change the volume or mute your device• To increase the volume, press the Volume Up key on the right side of your BlackBerry smartphone.• To decrease the volume, press the Volume Down key on the right side of your smartphone.• To mute the volume, press the Mute key on the right side of your smartphone. To turn off mute, press the Mute key again.Play or view your media file on a connected deviceBefore you begin: You must turn on sharing for at least one type of media file and your BlackBerry device must be connected to the same Wi-Fi network as the device that you want to share the media files with.1. Open a media file.2. If necessary, tap .3. Tap .4. Choose a device to play or view the file on.To stop playing or viewing the media file on the connected device, tap .Doing more with your musicYou can do lots more with your music such as setting a song as your ringtone, setting favorites, deleting songs and albums, and so on. You can see the available options by tapping .User GuideRIM Strictly Confidential Music68

Creating playlists and organizing your musicYou can make your own playlists or rely on your BlackBerry device to make smart playlists for you. Inside each playlist you'll be able to see which artists and albums are featured in it.Smart playlists are automatically created for you by your device.Make a playlist1. In the Library screen, tap Playlists.2. Tap Create New.Add a song to a playlist1. Find the artist, album, or song that you want to add to the playlist.2. Tap .To add all of your music, tap Add All.Edit or rename a playlistIn a playlist, tap .• To change the playlist name, tap its current name. • To delete a song, tap .• To change the song's order in the playlist, tap the song. Tap again where you want the song to go.User GuideRIM Strictly Confidential Music69

Tips: MusicWant to control your music faster and easier when you're in the Music app? Try some of the tips and shortcuts below.• To quickly pause your song, drag up on the album art.• To play your song again, drag back down on the album art.• To skip forward and back between songs, drag the album art to the left or right. At the end of your drag, the song will automatically change.• You can control the volume of the song you're listening to from the volume bar. If the volume bar isn't visible, drag your finger down from the top of the Music app.• If your BlackBerry device is connected to other devices (for example, a BlackBerry PlayBook tablet), to quickly play your music on that device, drag down from the top of the screen and click the icon.Supported audio file extensions and codecsDepending on your BlackBerry device model, some file extensions and codecs might not be supported.File extensions Audio codecsAAC AACAMR AMR-NBAWB AMR-WBFLAC FLACMKA • AAC• AC-3• FLAC• MP3• PCMMP3 MP3User GuideRIM Strictly Confidential Music70

File extensions Audio codecsOGG • FLAC• Ogg VorbisWAV PCMFor information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and click Smartphones > BlackBerry Smartphones > Supported Media.Troubleshooting: MusicI can't open a media fileTry the following actions:• Make sure the file is in a format supported by your BlackBerry device.• If you're trying to open a media file on your device and your device is connected to your computer, disconnect your device from your computer.User GuideRIM Strictly Confidential Music71

CameraCamera app at a glanceContent coming soon!Taking pictures and recording videosTake a picture1. Make sure is selected. 2. To change what the camera focuses on, drag the focus box anywhere on the screen.3. Do any of the following:• To take one picture, tap the viewfinder.• If you're using burst mode, touch and hold your finger on the screen. The camera will stop taking pictures when you take your finger off the screen.Related informationRecord a video, 72Record a video1. Make sure is selected. 2. To change what the video camera focuses on, drag the focus box anywhere on the screen.3. To start recording, tap anywhere on the screen.To stop recording, tap the screen again.Related informationTake a picture, 72 User GuideRIM Strictly Confidential Camera72

Access the camera app from the Lock screenFrom the Lock screen, touch and hold .Using Time WarpThe Time Warp feature lets you take a bunch of photos at once so that you can pick the best one of the set. Did someone blink in every shot, or cough just as you took the picture? You can fix that by swapping in different expressions for any participant until everybody is picture perfect.Take the best picture possible using Time Warp1. Make sure is selected.2. Take a picture and keep the camera steady until the picture appears.3. Move the slider at the bottom of the screen back and forth until you find the best picture.If you don't like any of the pictures, tap . All the pictures will be deleted and you can take a new set of pictures.Replace a person's expression using Time Warp1. Make sure is selected.2. Take a picture.3. Move the slider at the bottom of the screen back and forth until you find the best picture.4. Tap a recognized face.5. Use the dial to browse the available expressions.6. Tap inside the dial.7. Tap .User GuideRIM Strictly Confidential Camera73

Camera optionsSwitch between the camera, the video camera, and Time Warp1. Tap your current capture method: , , or .2. Tap the capture method that you want to use.Change the capture optionsYou can change the scene mode, choose whether you use your flash, switch between the front camera and back camera, and so on.1. Tap .2. Tap the option that you want to change.Change the camera settingsYou can change camera settings such as where you want to save your pictures and videos and what types of pictures you want to save. You probably won't change these types of settings often.1. In the Camera app, swipe down from the top of the screen.2. Tap .User GuideRIM Strictly Confidential Camera74

Troubleshooting: CameraI can't turn on the flash or use the video light• There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try again.•The flash might still be charging. Wait until the icon stays solid and then try again.• Make sure you are using the rear-facing camera.I can't take a picture or record a videoTry the following actions:• If your BlackBerry device is connected to another device with a USB cable, disconnect the USB cable and try again.• Delete old media files to free up storage space and try again.• Make sure the Camera app isn't in use by another application. Close any application that might be using the app, and try again.User GuideRIM Strictly Confidential Camera75

Media sharingAbout sharing mediaYou can wirelessly share the media files from your BlackBerry device with supported DLNA Certified devices, such as some computers, TVs, or other home entertainment equipment. Connected devices have access to the media files that you share.To play or view media files on connected devices, you must turn on sharing for at least one type of media file and your device must be connected to the same Wi-Fi network as the device that you want to share the media files with.Sharing, playing, and viewing media files over a Wi-Fi networkChoose the types of media files to share1. On any of the home panels, swipe down from the top of the screen.2. Tap > Sharing. 3. Turn on sharing for each type of media file that you want to share.Choose which devices can access your shared media files1. On any of the home panels, swipe down from the top of the screen.2. Tap > Sharing > Devices.3. Select the checkbox beside each device that you want to give access to.User GuideRIM Strictly Confidential Media sharing76

Play or view your media file on a connected deviceBefore you begin: You must turn on sharing for at least one type of media file and your BlackBerry device must be connected to the same Wi-Fi network as the device that you want to share the media files with.1. Open a media file.2. If necessary, tap .3. Tap .4. Choose a device to play or view the file on.To stop playing or viewing the media file on the connected device, tap .Related informationChoose the types of media files to share, 76 About sharing media, 76 User GuideRIM Strictly Confidential Media sharing77

Documents To GoGetting started with Docs To GoUsing Docs To Go, you can view, edit and format Microsoft Word documents, Microsoft Excel spreadsheets, and Microsoft PowerPoint presentations on your BlackBerry smartphone.Create a document or spreadsheet1. In Documents To Go, tap Create New.2. Select whether to create a document, or a spreadsheet.Open a file in Docs To GoYou can view all Documents To Go files stored on your smartphone in Local view, or view your recently used files and favorites by opening Smart view.• To open a file in Documents To Go, tap a file. Tap OK.• To open a file saved on your BlackBerry device, or saved to another device, tap Browse.Delete a file in Docs To Go• To delete a file from Local or Smart view, touch and hold a file. Tap the Delete icon.• To delete a file you are working in, tap the Edit icon. Tap the Delete icon.Copy and paste items in Docs To Go1. Touch and hold the item that you want to copy.2. Tap Copy.3. Touch and hold where you want to paste the item.4. Tap Paste.User GuideRIM Strictly Confidential Documents To Go78

Save changes to a file in Docs To Go1. Tap .2. Tap Save, or Save as.Undo or redo an action in Docs To Go• To undo an action, tap the Undo icon.• To redo an action, tap the Redo icon.Using Word To GoChange the font or formattingTo change the font or formatting, tap the Formatting icon.• To change the font, tap the Fonticon• To insert a bulleted list, tap the Bulleted List icon• To insert a numbered list, tap the Numbered List icon• To change the text alignment, tap the Alignment icon• To change the text indentation, tap the Increase Indent icon or the Decrease Indent iconCreate or view a bookmark in a document1. Tap .2. Tap Bookmarks.3. Do one of the following:• To create a new bookmark, tap the Add icon.• To jump to an existing bookmark, tap the name of the bookmark you want to jump to.User GuideRIM Strictly Confidential Documents To Go79

Obtain the word count of a document1. Tap .2. Tap Word Count.Find text in a document1. Tap Find.2. Enter the word or phrase you are trying to find.3. Tap Next to go to the next instance of the word or phrase in the document.4. To exit, tap Done.Using Sheet To GoAdd a new sheet• To add a new sheet to a workbook, tap the Add icon.Hide a row or column1. Select a row or column.2. Tap 3. Tap the Hide/Unhide icon.To unhide a hidden row or column, tap , and tap the Hide/Unhide icon.Copy and paste a cell, row, or column1. Touch and hold a cell, row, or column.User GuideRIM Strictly Confidential Documents To Go80

2. Tap Copy.3. Touch and hold where you want to paste the cell, row, or column.4. Tap Paste.Formulas, font and formatting• To insert a formula, tap the Formula icon.• To change the font or formatting of the text, tap the Formatting icon.• To change the format of a cell, highlight the cell, and tap theQuick Format icon.Jump to a cell1. Tap the Cell Selection icon.2. Enter the cell that you want to jump to.3. Tap OK.Clear the contents of a cell1. Tap and hold a cell.2. Tap the Clear icon.Using Slideshow To GoEdit a slideshow• To edit text, tap and hold an area of the screen.• To change the font or formatting, tap the Formatting icon.Add a new slide1. Swipe from the top frame.User GuideRIM Strictly Confidential Documents To Go81

2. Tap the Add icon.Jump to a slide1. Swipe from the top frame.• To go back in the presentation, slide your finger to the right.• To go forward in the presentation, slide your finger to the left.2. Tap the slide that you want to jump to.Reorder the slides1. Swipe from the top frame.2. Touch and hold a slide.3. Tap the Move icon.4. Drag the slide to where you want to move it.5. Release the slide, and tap Done.Rehearse a slideshow presentationWhen you rehearse a presentation, your screen looks the same as it does when presenting a slideshow and a timer allows you to time yourself. You do not need to be connected to an HDMI cable to rehearse a presentation.1. Tap the Presenter icon.2. Tap Rehearsal.To reset the timer, tap the Reset Timer icon.Present a slideshowBefore you begin: To present a slideshow, connect your BlackBerry device to an external source using an HDMI cable.1. Tap Slideshow.2. Tap the Presenter icon.3. To view the presenter notes, tap the Notes icon.4. To move to the next slide, drag a slide horizontally.To stop presenting a slideshow, tap the Stop Presenting icon.User GuideRIM Strictly Confidential Documents To Go82

Peek at your next slideWhen presenting a slideshow, you can peek at your next slide even when your presentation notes are visible on your screen. Your audience cannot see this action. To peek at your next slide:1. Touch and hold the Notes area of your screen.2. Slide your finger down.Zoom in or out on a slideDuring a presentation, you can focus in on an area of a slide by using the zoom feature. The zoom action is reflected on the presentation screen for your audience to see.1. To zoom in to an area of a slide, pinch out.2. To move to another area of a slide and maintain the slide zoom, touch and hold an area of the screen. Slide your finger to the area of the screen you want your audience to see.3. To zoom out of an area of a slide, pinch in.User GuideRIM Strictly Confidential Documents To Go83

Print To GoGetting started with Print To GoDownload the Print To Go softwareTo install the Print To Go software on your computer, you must have the latest version of BlackBerry Desktop Software on your computer. To check for the latest version of BlackBerry Desktop Software and download Print To Go:1. On your computer, browse to www.blackberry.com/desktop.2. Complete the instructions on the screen.Send a file to your device1. On your computer, print the file and choose Print To Go as the printer.2. Enter your BlackBerry ID and password.3. Click Sign In.When printing is complete, open Print To Go on your BlackBerry device and select the file that you want to view.Find your Pairing Password1. Swipe down from the top frame.2. Tap the Settings icon.To change your Pairing Password, tap the Information icon.Change viewTap .• To change to Grid View, tap the Switch to grid icon.User GuideRIM Strictly Confidential Print To Go84

• To change to List View, tap the Switch to list icon.Delete a folder or document from Print To Go1. Touch and hold a file or folder.2. Tap .Managing your folders with Print To GoSort folders• To change the way you view your folders, tap Date, Title, Size, or My Folders.Create a new folder1. In My Folders, tap .2. Enter a name for your folder.3. Tap OK.Managing your documents with Print To GoView a document1. Tap a folder.2. Touch and slide your finger up and down the screen to find a document.3. Tap a document to view it in Adobe Reader.User GuideRIM Strictly Confidential Print To Go85

Filter your documents1. In List View, tap . 2. Tap All, Favorites, New, or Unread.Mark a document as a favorite•Tap .To remove a document from your favorites, tap again.Move a document to a folderTouch and hold a document.• To move the document to an existing folder, drag the document to the Add to folder icon, and tap the folder you want to save it in.• To move the document to a new folder, drag the folder to the New folder icon.User GuideRIM Strictly Confidential Print To Go86

Adobe ReaderReading a document in Adobe ReaderNavigate through pages of a PDF documentTouch and hold an area of the screen.• To go to the next page, swipe up.• To go to a previous page, swipe down.Change the view modeView modes in Adobe Reader allow you to view your PDF documents based on your own preferences, either a page at a time, or a continuous scroll. Continuous mode is the default mode, which allows your to scroll through multiple pages of a PDF document in one swipe.•To view a PDF document one page at a time, tap .•To go back to Continuous mode, tap .Find the page number indicatorIn Adobe Reader the page number is displayed in the top left-hand corner of the screen when moving from one page of a PDF document to another, but isn't visible when reading a page.1. Touch and hold an area of the screen.2. Swipe up or down.The page number appears on the top left-hand corner of the screen.User GuideRIM Strictly Confidential Adobe Reader87

Favorite a gameOnce you've discovered a game you love you can mark it as a favorite for fast and easy access.1. Tap a game.2. Tap [add favorite icon].3. If all three favorite spots are already full, you'll have to tap a game to replace it with your new favorite.Viewing and comparing statsContent coming soon.User GuideRIM Strictly Confidential Games89

FocalPointCollecting and organizing tasks, notes, and more with FocalPointThe FocalPoint app is a productivity tool for collecting, managing, categorizing, and sharing the information that matters to you. You've got a lot of things that you need to remember; sort these things as entries in notebooks, categorize the entries with tags, and add due dates to entries so that you don't forget to complete a task.For example, if you're planning a trip to Paris, you can collect all trip-related email, text messages, contacts, and websites into a notebook called "My Trip to Paris". Open the notebook to see all of the info for the trip in one place, and assign due dates to any entry in the notebook.FocalPoint is also in sync with the accounts that you add to your BlackBerry device. If you've added a work email account to your device, either through ActiveSync or through BlackBerry Mobile Fusion, your tasks and notes or memos from your work account are kept in sync with FocalPoint in the Tasks and Notes notebooks. Even your flagged email messages are sent to the Unfiled notebook.If you have an Evernote account that you've added to your device, you can access your Evernote notebooks in FocalPoint and sync your FocalPoint notebooks to Evernote.Adding a notebook and an entry to FocalPointCreate a notebook in FocalPoint1. In Focal Point, tap Add a Notebook.2. Type a name for the notebook.3. Tap Add.User GuideRIM Strictly Confidential FocalPoint90

Add an entry to FocalPointAn entry can include a textual note, a picture, a task, or a voice note.1. In a notebook or in the FocalPoint notebook screen, tap New Entry.2. Enter the information for the entry, such as a title, notes, and a due date.3. Tap Save.Record a voice note1. While you're adding or editing a Focal Point entry, tap .2. Tap .3. Speak your voice note.4. When you're finished, tap again.5. Tap Save.Send something to FocalPointYour BlackBerry device gives you access to all kinds of info, whether a picture that you find while browsing the Internet or a contact in your Contacts app. Send photos, messages, contacts, websites, call notes, and more to FocalPoint using the sharing capabilities of your device.1. In any app, tap and hold the item that you want to add to FocalPoint.2. Tap Share.3. In the Share To drop-down list, select FocalPoint.4. Edit the item if necessary.5. Tap Save.User GuideRIM Strictly Confidential FocalPoint91

Changing a notebook or entry in FocalPointChange a FocalPoint entry1. In a notebook, tap an entry > Edit.2. Make your changes.3. Tap Done.Customize the look of your FocalPoint notebooksYou can change the color of your notebook's cover, or use one of your pictures as the cover.1. In Focal Point, touch and hold a notebook.2. Tap Edit Notebook.• To change the color of the notebook, tap a background color.• To use a picture from your photo library, tap Select a photo from your library. Tap a photo. Tap Done.3. Tap Save.Delete a notebook or entry in FocalPointIf you delete a notebook, the entries inside the notebook are also deleted.1. Touch and hold a notebook or an entry.2. Tap Delete.View entries that share a tagIf you've added tags to your Focal Point entries, you can filter entries by tag.Do one of the following:User GuideRIM Strictly Confidential FocalPoint92

• To view entries that share tags across all of your notebooks, in the Focal Point notebook screen, tap the bar at the top. Tap a tag.• To view entries that share tags from the same notebook, tap the notebook. Tap the bar at the top. Tap a tag.Search FocalPoint1. In Focal Point, tap Search.2. Type your search term.3. To sort your search results by due date, creation date, or media type, tap the Sort icon.Share a FocalPoint entry over email or BBM1. In a Focal Point notebook, touch and hold an entry.2. Tap Share.3. Tap how you want to share the entry.FocalPoint optionsSet a default reminder or due date for entries1. In FocalPoint, swipe down from the top frame.2. Tap Settings.3. Change the To-Do Reminders drop-down list or Default Due Date drop-down list.Change how entries are sorted1. In FocalPoint, swipe down from the top frame.User GuideRIM Strictly Confidential FocalPoint93

2. Tap Settings.3. Change the Sort drop-down list.Stop sending flagged email to FocalPoint1. In FocalPoint, swipe down from the top frame.2. Tap Settings.3. Change the Capture Flagged Emails option to No.Troubleshooting: FocalPointI can't attach a voice note to an entryContent TBD.User GuideRIM Strictly Confidential FocalPoint94

ClockSet an alarm1. Set the alarm switch to On.2. Tap and hold the dial on the outside of the clock face.3. Spin the dial to your desired time.Be sure to set your alarm for the correct time of day. When the dial turns red, the alarm is set for an AM time. When the dial turns green, the alarm is set for a PM. time.Set the alarm for a specific timeWhen you set an alarm using the dial, you can only set the alarm in 5-minute increments. If you want to set the alarm for a more specific minute, you can set it manually.1. Set the alarm switch to On.2. Tap the alarm time.3. Scroll to set the alarm hour, minute, and time of day (AM or PM.).4. Tap anywhere outside the scrolling area to save your alarm.Changing your alarm optionsSet your alarm tone1. Tap the alarm time > Alarm Tone.2. Tap an alarm tone.To use music you've added or downloaded to your device, tap Add Music.User GuideRIM Strictly Confidential Clock95

Repeat an alarm on multiple days1. Tap the alarm time > Repeat.• To set a daily alarm, set the Daily switch to On.• To pick specific days for your alarm, check the checkbox next to a day.2. Tap anywhere on the screen to save your repeat settings.Set your snooze duration1. Tap your alarm time > Snooze.2. Tap a snooze duration time.Using the stopwatchTime your laps1. On the bottom of the screen, tap Stopwatch.2. Tap Start.3. To start a new lap, tap Lap.Share your lap timesWhile you're timing laps, tap Share.User GuideRIM Strictly Confidential Clock96

Setting the timerSet a quick timer1. Tap the Timer icon.2. To set the timer minutes, tap and drag the larger dial on the outside of the clock face.3. To set the timer hours, tap and drag the smaller dial inside the clock face.4. Tap Start.Set the timer manually1. Tap the digital clock under the clock face.2. Scroll up or down to set the hours, minutes, and seconds.3. Tap Start.Set a tone for your timer1. At the bottom of the screen, tap Timer.2. On the upper right of the screen, tap the speaker icon.3. Tap an alarm tone.To use music you've added or downloaded to your device, tap Add Music.Add a city to the world clock screen1. On the bottom of the screen, tap World.2. Tap the plus icon.3. Type part of a city name. When you find a city you want to add, tap the city name.User GuideRIM Strictly Confidential Clock97

Change the order of the cities on your world clock screen1. On the bottom of the screen, tap World.2. Tap the pencil icon.3. Tap and hold a city and drag it up or down.Delete a city from your world clock screen1. On the bottom of the screen, tap World.2. Tap the pencil icon.3. Beside a city, tap X.User GuideRIM Strictly Confidential Clock98

MapsAbout MapsContent coming soon.Finding a placeFind a location on a mapSearch your saved places or the map to get where you want to go.1. At the top of the Map view or My Places view, tap the Search field.2. Do one of the following:• Input an address into the Search field.• Input a descriptive word such as "pizza" or "hospital" into the Search field.3. Tap the Search icon.Tip: When viewing multiple local search results, tap Map to view places as pins on the map.To get directions, choose a place and tap View local search results on a mapSwitch between a list view and a map view when you have multiple search results.Content coming soon.Pin a placeAdd pins to your map and make it easy to keep track of where you are going or mark places of interest.User GuideRIM Strictly Confidential Maps99

Before you begin: To add a pin you must be in the Map view.1. Locate the place you want to pin on the map.2. On the map, touch and hold your finger down on the point you would like to pin.Clear all pins from a map1. In the Map view, tap 2. In the Context menu, tap Clear Map.Get turn-by-turn directions1. Find a place, by doing one of the following:• Search for an address or place.• Choose a place from the My Places view.• In the Map view, locate a pin or place on the map.2. Tap the place or pin.3. In the Place detail screen or dialog box, tap 4. In the Navigation overview screen, tap the Start tab to begin the trip.Tip: Once Navigation mode is set, you will not be able to view the Action Bar unless you tap the screen.Stop turn-by-turn directionsStop turn-by-by turn directions or end a trip before the intended time.1. When in Map navigation mode, tap the screen to view the Action Bar.2. In the Action Bar, tap End trip.Turn off voice directionsAudible directions are on by default.To turn off audible directions, tap the mute/unmute button.User GuideRIM Strictly Confidential Maps100

Switch between map view and turn-by-turn directionsContent coming soon.Avoid routes that include toll roads, highways, or ferriesChange your route and avoid toll roads, highways and ferries.Before you begin: You must be in navigation mode or the navigation overview screen to adjust route options.1. In the Action Bar, tap 2. Tap Route Options.3. Select the checkboxes beside the types of routes you want to avoid.Tip: To always avoid certain types of routes, select the Apply these settings to all routes checkbox.4. Save.Recalculate routesWhile en route, manually recalculate your directions when you make a wrong turn or would like alternative directions.1. In the Action Bar, tap Tip: Tap the screen if the Action Bar is not visible.2. Tap Recalculate route.Favourite placesAdd a new place to your favorites1. Tap the My Places tab.User GuideRIM Strictly Confidential Maps101

2. In the Favorite view, tap 3. Tap New Place.4. In thePlace Detail screen, input the address and select the correct address that appears.5. Input a title for your place in the Name of place field.6. Tap Save.Remove a place from favorites1. In My Places Favorite list, touch and hold the place you would like to remove.2. In the Context menu, tap Remove Favorite.Change your place detailsChange or update information about your places.1. To view a Place Detail screen, choose one of the following:• a place from your search results• a place from your Favorite, Recent, or Contact lists.2. On the Action Bar, tap 3. Tap Edit Details.4. Change any fields that require an update.5. Tap Save.Add a place to a calendar eventBefore you begin: You must be in the Calendar app and in the Create an event or Edit event details screens.1. Next to the Location field, tap 2. Find a place, by doing one of the following:• Search for an address or place.• Choose a place from your Favorites, Recent, or Contacts lists.• Choose a place from the map.• Use your current location.3. Tap the place.User GuideRIM Strictly Confidential Maps102

4. In the Place details screen, tap Select5. In the Event details screen, tap DoneShare a map or placeContent coming soon.View your recently visted placesTap My Places > Recent.Clear your recent places list1. Tap the My Places tab.2. Tap 3. In the Context menu, tap Clear Recent List.View a contact’s address on a mapIf you have added an address for a contact in the Contacts app, you can view the contact's location on a map and get directions.1. In the Maps view, tap the My Places tab.2. Choose a contact.3. On the Action Bar, tap Map to view it on the map.User GuideRIM Strictly Confidential Maps103

Changing options for MapsUse metric or imperial unitsSwitch between kilometers and miles.1. In Maps, swipe down from the top frame.2. Tap Settings > Units of Measure.3. Select one of the following options:•ft/mi•m/kmChange default route settingsIf you always want to avoid certain types of routes or streets, you can change your default settings.1. In Maps, swipe down from the top frame.2. Tap Settings > Route Options.3. Select the checkboxes of the types of routes you would like to avoid.Adjust the default volume for audible directionsChange the volume of the audible directions for when you travel.1. In Maps, swipe down from the top frame.2. Tap Settings > Navigation Audio.3. To adjust the volume, slide the Volume slide bar.User GuideRIM Strictly Confidential Maps104

TroubleshootingContent coming soon.User GuideRIM Strictly Confidential Maps105

CompassAbout the compassThe digital compass on your BlackBerry device works like a regular compass, only you can do even more, like set it to point to either true north or magnetic north, or plot a course to a destination.The compass is most accurate when your device is resting on a flat surface or when you hold your device horizontally.Using the compassCalibrate the compassBefore you use the compass, you need to calibrate it to make sure it's pointing the right direction.Content coming soon.Get directions to a locationThe compass works with the Maps application to help you navigate to a destination.Content coming soon.User GuideRIM Strictly Confidential Compass106

Changing settings for the compassChange how your location is displayed on the compassWhen GPS technology is turned on, your compass can display your location in decimal/degree, decimal/degree with location, degree/minute/second, or degree/minute/decimal format.1. In the compass, swipe down from the top frame.2. Tap Settings.3. Change the Display Location as option.Point the compass to true north or to magnetic northMagnetic north is aligned with the Earth's poles and is always moving slightly, while true north is north on a map and is constant.1. In the compass, swipe down from the top frame.2. Tap Settings.3. Change the Point Compass To option.Troubleshooting: CompassMy compass isn't calibratingContent coming soon.I'm not getting an accurate reading from the compassContent coming soon.User GuideRIM Strictly Confidential Compass107

GPS technologyAbout GPSContent coming soon.User GuideRIM Strictly Confidential GPS technology108

ConnectionsWireless coverage indicatorsContent coming soon.Turn on or turn off a wireless connection1. From the top of the all apps panel or the running apps panel, swipe down.2. Tap View all settings > Networks and Connections.3. On the Networks and Connections screen, tap a network or connection.Check which wireless networks your device connects toContent coming soon.Turn on airplane modeIn some places, such as on an airplane or in a hospital, you'll need to turn off all the connections on your device. Airplane mode lets you quickly turn off your connections and, when you're done using airplane mode, restores the ones that were previously turned on.1. To turn on or turn off airplane mode, from the top of the all apps panel or the running apps panel, swipe down.2. Tap Airplane Mode.User GuideRIM Strictly Confidential Connections109

Connect your device to an HDMI displayContent coming soon.Mobile networkAbout roamingIn most cases your BlackBerry device will automatically connect to the appropriate wireless network when you travel outside of your wireless service provider's coverage area, but in some cases you may have to contact your provider to have your SIM card or device properly provisioned. If you're not sure if your device is set up for roaming, or what roaming fees will apply, it's a good idea to check with your wireless service provider before you travel.Switch wireless networks manuallyContent coming soon.Set roaming optionsContent coming soon.Add a network to the preferred wireless network listContent coming soon.User GuideRIM Strictly Confidential Connections110

Wi-FiConnect to a Wi-FinetworkWhen you connect to a Wi-Fi network, your BlackBerry device saves the network information. The next time you're within range of the saved Wi-Fi network, your device will connect automatically.1. On the Settings screen, tap Wi-Fi.2. If the Wi-Fi switch is Off, tap it to On.3. Tap a network.4. If the network requires a username or password, enter the username or password.5. Tap Connect.Use Wi-Fi Protected Setup to connect to a Wi-Fi networkWi-Fi Protected Setup simplifies the connection process by allowing you to use a button on your router or a PIN to connect to a secure Wi-Fi network instead of using names and passwords.On the Wi-Fi Settings screen, swipe left and tap Wi-Fi Protected Setup (WPS).• To use the Wi-Fi Protected Setup button on your router, tap Press WPS Button on Router. Press the button on your router, then, on your BlackBerry device, tap Start.• To use a PIN, tap Enter PIN into Router. Tap Start and then enter the PIN that appears on your device into your router.Manually connect to a Wi-Fi networkIf you want to connect to a hidden Wi-Fi network you can connect manually.1. On the Wi-Fi screen, swipe left and tap Add Network Manually.2. Enter the SSID, select the network's security type and specify any additional information.3. Tap Connect.Delete a saved Wi-Fi networkIf you have a lot of saved networks on your BlackBerry device and you don't use them all, you can delete some to tidy up your Saved Networks screen.User GuideRIM Strictly Confidential Connections111

Allow Inter-Access Point HandoverIf the network spans multiple access points, set whether your tablet should remain connected when you move from one access point to another.Install a root certificate on your deviceContent coming soon.Use Wi-Fi with VPN and software tokensContent coming soon.Using Wi-Fi callingContent coming soon.Change your Wi-Fi calling preferencesContent coming soon.Submit a Wi-Fi diagnostic reportContent coming soon.Mobile Hotspot modeAbout Mobile Hotspot modeWith Mobile Hotspot mode you can bring the versatility of having internet access through a mobile network to almost any Wi-Fi enabled device, such as your laptop or Wi-Fi only tablet.After you set up Mobile Hotspot mode on your BlackBerry device, connecting to the mobile hotspot with a Wi-Fi enabled device is a lot like connecting to any regular router.User GuideRIM Strictly Confidential Connections113

Before you use Mobile Hotspot mode, read the latest safety and product information at www.blackberry.com/docs/smartphonesInternet tetheringUse Internet tethering to share your mobile network connectionContent coming soon.BluetoothConnect to a Bluetooth enabled deviceContent coming soon.NFCAbout NFCContent coming soon.Using smart tagsContent coming soon.User GuideRIM Strictly Confidential Connections114

View and save a smart tagWhen you tap the back of your BlackBerry device against a smart tag, your device automatically saves the smart tag in the Smart Tags app along with the date, time and location.• To view and save a new smart tag, tap the back of your device against a smart tag.• To view a saved smart tag, go to the Smart Tags app and tap a smart tag.Delete a smart tag from your device1. In the Smart Tags app, highlight the tag you want to delete.2. Swipe left and tap Erase Tag.User GuideRIM Strictly Confidential Connections115

SecurityFinding and protecting a lost deviceYou can use the BlackBerry Protect website to help you secure and find your BlackBerry device. Your BlackBerry ID gives you access to the BlackBerry Protect website. After you sign in, you can view the current location of your device on a map, make it ring (even if it is in silent mode), or display a custom message on your locked device to provide instructions about how to contact you. If your device is stolen, you can remotely lock it, change the password, or delete all of the data from your device.Set up BlackBerry Protect on your deviceContent coming soon.More security content coming soonUser GuideRIM Strictly Confidential Security116

DisplayChange your backlightingContent coming soon.Change your font sizeContent coming soon.Set a picture as your wallpaper1. Open a picture.2. Tap > Set as Wallpaper.Tip: If you zoom in to the picture and then set it as your wallpaper, the zoomed in part of the screen is what will appear as your wallpaper.Change your display languageContent coming soon.User GuideRIM Strictly Confidential Display117

Connect your device to an HDMI displayContent coming soon.User GuideRIM Strictly Confidential Display118

Battery and powerBattery and powerContent coming soon.User GuideRIM Strictly Confidential Battery and power119

Keyboard and typingShow or hide the keyboardContent coming soon.Type an uppercase, accented, or symbol characterContent coming soon.Copy or delete textContent coming soon.Change typing optionsContent coming soon.Change the touchscreen sensitivityContent coming soon.User GuideRIM Strictly Confidential Keyboard and typing120

Turn on or turn off typing soundsContent coming soon.Change the keyboard layoutContent coming soon.Check spellingContent coming soon.Troubleshooting: Keyboard and typingI can't show the virtual keyboardIf your BlackBerry device is connected to another input method such as a Bluetooth enabled keyboard or another device through BlackBerry Bridge, then the virtual keyboard can't be shown.I can't typeYou can't type on the virtual keyboard when the toolbar is in view. To hide the toolbar, using two fingers drag the keyboard down until the toolbar disappears.User GuideRIM Strictly Confidential Keyboard and typing121

LanguageChange your input or display languageYour BlackBerry device lets you change the language for different functions, so that if you want to display text in one language, but create emails in another language, you can. From the Language and Input settings screen you can change the input or display language for text input and other input methods as well as for your device's display.1. From the top of the all apps panel or the running apps panel, swipe down.2. Tap All Settings > Language and Input.Add a languageContent coming soonDelete a languageContent coming soon.Changing your input language as you typeIf you have languages available to switch to, [language switch icon] will appear on your keyboard. If you don't have any languages set, this key will instead show a punctuation character that is commonly used in your set input language.Change which languages are available to switch to as you typeContent coming soon.User GuideRIM Strictly Confidential Language122

File ManagerViewing filesView files on your smartphone1. Tap a folder.2. Tap a file that you want to view.To go back, tap .View files on connected devices or networksYou can view files on devices that are connected both physically, and wirelessly to your BlackBerry smartphone.1. Tap .2. Tap a device.Managing your filesRename a file1. Tap and hold a file.2. Tap Rename.User GuideRIM Strictly Confidential File Manager123

Add a folder•In the action bar, tap .Search for a file1. Tap the More button.2. Tap Search.3. Enter all, or part, of the name of the item you are searching for.Sort filesYou can select to view your files in order by name, date, type or size. You can also decide whether to view your files in ascending or descending order.Swipe down from the top frame.• To change the way you view your files, tap List or Grid.• To change the way files are sorted, tap Sort > Name, Date, or Type.• To change the order of your files, tap Order > Ascending, or Descending.Select multiple files1. Open the Quick menu.2. Tap .3. Tap the items that you want to select.4. Tap Done.To deselect an item that you have tapped in error, tap the item again.User GuideRIM Strictly Confidential File Manager124

Transfering filesShare files1. Tap and hold a file.2. Tap .3. Choose a destination.4. Tap Upload.Move a file1. Tap and hold a file or folder.2. Tap .3. Navigate to the folder where you'd like to move the file.4. Tap Move.Copy a file1. Tap and hold a file or folder.2. Tap .3. Navigate to where you'd like to copy the file or folder.4. Tap Paste.User GuideRIM Strictly Confidential File Manager125

Using cloud servicesRetrieve files saved to the cloud1. Tap .2. Tap a cloud application.Save a file to your deviceWhen you pin a file it is saved to your BlackBerry device, so you can view the file even when you're not connected to a mobile or wireless network. If a file is not pinned, it is not available when you're offline. To pin or unpin a file to your device:Touch and hold a file.• To pin a file, tap Pin.• To unpin a file, tap and hold a pinned file, and tap Unpin.Change cloud service settingsYou can change preferences for items like syncing options and network usage. You can also add or delete cloud applications.1. Swipe from the top frame.2. Tap Cloud Settings.Add a cloud applicationWhen you add a new cloud application to your BlackBerry device, the application appears on your homescreen. Once added, you can open the cloud application by tapping the icon on the homescreen.1. Tap the Cloud Settings menu.2. Tap the Add Service icon.User GuideRIM Strictly Confidential File Manager126

Synchronize applications with the cloudWhen you enable the synchronization option, information and files from the selected applications are automatically updated and stored in the cloud. Files smaller than 100Mb sync immediately when using the mobile network. Files 100Mb or larger sync using the WiFi network when coverage is available.To sync an application with cloud services:Set the switch next to an application to On.Synchronize while roamingYou can synchronize applications and upload files to cloud services while roaming. Charges might apply. For more information, contact your wireless service provider.To enable synchronizing applications and uploading files to cloud services while roaming:Set the switch for the option you want to enable to On.View cloud service storage details1. Tap Storage Details.2. To buy more storage, tap Buy More Storage.Working with zip filesZip a fileZip files to reduce memory space. You can zip a single folder, or zip multiple files or folders.1. Tap and hold a file or folder.2. Tap .Unzip a fileYou can unzip files, and also preview their contents.User GuideRIM Strictly Confidential File Manager127

•To unzip a file, tap and hold a zip file. Tap .• To preview the contents of a zip file, tap the file.User GuideRIM Strictly Confidential File Manager128

Organizing appsDelete an appComing soon.User GuideRIM Strictly Confidential Organizing apps129

SearchSearch your deviceWhen you search your BlackBerry device from the main search app, your results are categorized according to file and application type. If you search from within an application, your results are limited to items within the application.1. To search for an item on your BlackBerry device tap [search launch icon].2. Enter your search terms.If there are more than three results for a category, only the first three results are shown. To see all of the search results for a particular category, tap [image of dog ear icon] on the bottom right of the category group.Use voice enabled searchContent coming soon.Change the language for voice enabled searchContent coming soon.Filter your search resultsIf you have a lot of search results and you know the type of file you're looking for, you can use the search filter to narrow your results. It doesn't matter whether you turn on the search filter before or after you start your search, but the filter will be cleared the next time you enter the Search app.1. In the search application, tap [image of category button].2. Tap the category that you want search results for.User GuideRIM Strictly Confidential Search130

Change your search settingsContent coming soon.Search your email messagesIf you're searching for a specific email, you can find it more quickly by narrowing your search results by message field, such as To, From, or Subject.1. In the Messages app, swipe down from the top.2. Tap [more search options icon].3. Select the fields you want to search.4. Enter your search terms.User GuideRIM Strictly Confidential Search131

Google TalkChat with friendsMake plans and catch up over IM with your Google Talk friends using your BlackBerry device. You can quickly see all of your open chats by tapping the Chats icon.Tip: Have something you want to share with multiple people? Start a conference to make decisions faster.Tap a friend.Send a file1. Touch and hold the chat field.2. Tap the type of file you want to share with the friend.3. Tap Send.Invite others to a chatAt the bottom of a chat, tap the Plus icon.Tip: To start an empty group chat, tap the Quick menu > New Multiperson chat from the friend list.Change the order of emoticonsThe emoticons that you frequently use appear at the top of the emoticon panel.Touch and hold an emoticon and drag it into place in the top row.Receive notification when a friend is onlineYou can receive a message when a friend comes online.1. Touch and hold a friend's name.User GuideRIM Strictly Confidential Google Talk132

Try the following steps:1. Swipe down from the top of the screen.2. Tap .3. Beside Blocked Contact List, tap the Edit icon.4. Touch and hold a friend's name. Tap Unblock Contact.I can't add a friendThe person's device might be turned off, the person might not have responded to your invitation, or the person might have ignored your invitation.1. To view your pending invitations, tap Invites.User GuideRIM Strictly Confidential Google Talk135

Yahoo! MessengerStart a conversationMake plans and catch up over IM with your Yahoo! Messenger contacts using your BlackBerry device. You can quickly see all of your open conversations by tapping the Conversations icon.Tip: Have something you want to share with multiple people? Start a conference to make decisions faster.1. Tap Contacts.2. Tap a contact.Send a file1. Touch and hold the conversation field.2. Tap the type of file you want to share with the contact.3. Tap Send.Invite others to a conversationAt the bottom of a conversation, tap +.Tip: To start a blank conference from the contact list, tap > New Multiperson conversation.Change the order of emoticonsThe emoticons that you frequently use appear at the top of the emoticon panel.Touch and hold an emoticon and drag it into place in the top row.Receive notification when a contact is onlineYou can receive a message when a contact comes online.User GuideRIM Strictly Confidential Yahoo! Messenger136

Troubleshooting: Yahoo! MessengerI can't add a contactThe person's device might be turned off, the person might not have responded to your invitation, or the person might have ignored your invitation.1. To view your pending invitations, tap Invites.I'm receiving unwanted messagesIf you keep receiving messages from Yahoo! Messenger users that aren't contacts, you can hide these messages.1. Swipe down from the top of the screen. Tap Settings.2. Change the field to, No.I accidentally ignored a contactWhen you remove a contact from your blocked list, the person can send you messages or invitations again.1. Swipe down from the top of the screen.2. Tap Settings.3. Beside the Blocked Contact List field, tap Edit.4. Touch and hold a contact's name. Tap Unblock Contact.User GuideRIM Strictly Confidential Yahoo! Messenger139

Windows Live MessengerStart a conversationMake plans and catch up over IM with your Windows Live Messenger contacts from your BlackBerry device. You can quickly see all of your open conversations by tapping the Conversations icon.Tip: Have something you want to share with multiple people? Start a conference to make decisions faster.1. Tap Contacts.2. Tap a contact.Send a file1. Touch and hold the conversation field.2. Tap the type of file you want to share with the contact.3. Tap Send.Invite others to a conversationAt the bottom of a conversation, tap +.Tip: To start a blank conference from the contact list, tap > New Multiperson conversation.Change the order of emoticonsThe emoticons that you frequently use appear at the top of the emoticon panel.Touch and hold an emoticon and drag it into place in the top row.Receive notification when a contact is onlineYou can receive a message when a contact comes online.User GuideRIM Strictly Confidential Windows Live Messenger140

Troubleshooting: Windows Live MessengerI can't add a contactThe person's device might be turned off, the person might not have responded to your invitation, or the person might have ignored your invitation.1. To view your pending invitations, tap Invites.I'm receiving unwanted messagesIf you keep receiving messages from Windows Live Messenger users that aren't contacts, you can hide these messages.1. Swipe down from the top of the screen. Tap Settings.2. Change the field to, No.I accidentally blocked a contactWhen you remove a contact from your blocked list, the person can send you messages or invitations again.1. Swipe down from the top of the screen.2. Tap Settings.3. Beside the Blocked Contact List field, tap Edit.4. Touch and hold a contact. Tap Unblock Contact.User GuideRIM Strictly Confidential Windows Live Messenger143

Storage space and media cardStorage space and media cardContent coming soon.User GuideRIM Strictly Confidential Storage space and media card144

AccessibilityFind your accessibility settingsYou can customize your BlackBerry device to suit your needs. Some of the customizations that you can make on your device include using grayscale or reverse contrast for the screen display, enabling event sounds, or changing the font scaling.1. From the top of the all apps panel or the running apps panel, swipe down.2. Tap View All Settings.3. Tap Accessibility.Change your font sizeContent coming soon.Turn on Global ZoomContent coming soon.Set your Global Zoom magnificationContent coming soon.Use Global Zoom in an applicationIf you have Global Zoom turned on you can activate the zoom in any application by swiping down with two fingers from the top of the screen.User GuideRIM Strictly Confidential Accessibility145

Navigate while Global Zoom is turned onContent coming soon.Use grayscale or reverse contrast for the screen displayContent coming soon.Use the BlackBerry screen readerContent coming soon.Change your options for the BlackBerry screen readerContent coming soon.Turn on or turn off event soundsContent coming soon.User GuideRIM Strictly Confidential Accessibility146

Add or delete a contact alertContent coming soon.Change how you answer calls with a headsetContent coming soon.Using hearing aid modeContent coming soon.Using TTY supportContent coming soon.User GuideRIM Strictly Confidential Accessibility147

Legal notice©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.Adobe Flash is a trademark of Adobe Systems Incorporated. Bluetooth is a trademark of Bluetooth SIG. DLNA Certified is a trademark of the Digital Living Network Alliance. Facebook is a trademark of Facebook, Inc. Google Talk is a trademark of Google Inc. LinkedIn is a trademark of LinkedIn Corporation. Sorenson Spark is a trademark of Sorenson Media, Inc. Microsoft Exchange, Windows Media Video, Windows Media Audio and Windows Live Messenger are trademarks of Microsoft Corporation. Twitter is a trademark of Twitter, Inc. Yahoo! Messenger are trademarks of Yahoo! Inc. All other trademarks are the property of their respective owners.Portions of the BlackBerry Device Software are copyright © 2007-2008 The FreeType Project ( www.freetype.org). All Rights Reserved.This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all.This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way.EXCEPT TO THE EXTENT SPECIFICALLY DESCRIBED IN THE APPLICABLE LIMITED WARRANTY AND/OR THE BLACKBERRY SOFTWARE LICENSE AGREEMENT OR PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LIMITED WARRANTY, THE BLACKBERRY SOFTWARE LICENSE AGREEMENT AND/OR APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR User GuideRIM Strictly Confidential Legal notice148

ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, RIM SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY ARISING FROM OR RELATED TO THIS DOCUMENTATION.THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL APPLY: (A) IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, OR ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS.IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION.Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure that your airtime service provider has agreed to support all of their features. Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so. If required you are responsible for acquiring them. You should not install or use Third Party Products and Services until all necessary licenses have been acquired. Any Third Party Products and Services that are provided with RIM's products and services are provided as a convenience to you and are provided "AS IS" with no express or implied conditions, endorsements, guarantees, representations, or warranties of any kind by RIM and RIM assumes no liability whatsoever, in relation thereto. Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM.Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software.The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.User GuideRIM Strictly Confidential Legal notice149

Research In Motion Limited295 Phillip StreetWaterloo, ON N2L 3W8CanadaResearch In Motion UK Limited200 Bath RoadSlough, Berkshire SL1 3XEUnited KingdomPublished in CanadaUser GuideRIM Strictly Confidential Legal notice150

Navigation menu