BlackBerry RFM120LW Mobile phone with GSM/GPRS/EDGE 850/1900, DB CDMA2000/1xEVDO, WCDMA/HSPA FDD II/V/, LTE FDD IV/XIII, 802.11a/b/g/n, Bluetooth, NFC and GPS. User Manual Temp Confid User SIB

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Date Submitted	2013-04-19 00:00:00
Date Available	2013-06-14 00:00:00
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BlackBerry Q10
SQN100-2
Smartphone
PRINTSPEC-128
SWD-20130410083659523 | RFM121LW
Safety and Product Information
-001
Safety information
be dangerous to the operation of the aircraft, its crew, and its passengers; and
might be illegal.
BlackBerry smartphones are not intrinsically safe and cannot be used in the
presence of explosive fumes, explosive dust, or other explosive chemicals.
Sparks in such areas could cause an explosion or fire resulting in serious injury,
death, or damage to property.
Excited to start using your BlackBerry smartphone? Before you get started, read this booklet
which contains important safety and regulatory information for your BlackBerry smartphone. Keep this
booklet in a safe place so that you can refer to it whenever you need it.
In some countries there may be restrictions on using Bluetooth enabled devices and wireless devices with
encryption software. Check with your local authorities for the restrictions in your area.
To find the latest safety and product information, visit www.blackberry.com/docs/smartphones.
Important safety precautions
Using your smartphone safely
•
Do not place heavy objects on your BlackBerry smartphone.
Use only approved batteries and chargers with your BlackBerry smartphone.
Use of batteries or chargers that have not been approved by Research In Motion
might present a risk of fire or explosion, which could cause serious harm, death,
or property loss.
•
Do not attempt to modify or service your BlackBerry smartphone.
•
Do not attempt to cover or push objects into openings on your BlackBerry smartphone unless
instructed to do so in the BlackBerry smartphone documentation supplied by Research In Motion.
This action might cause a short circuit, a fire, or an electric shock.
Use only RIM approved holsters. Use of holsters that have not been approved by
RIM might, in the long term, present a risk of serious harm.
•
Do not use sharp objects on the screen.
•
Do not use excessive force on the screen.
When you wear the BlackBerry smartphone close to your body, use a RIM
approved holster with an integrated belt clip, or maintain a distance of 0.59 in.
(15 mm) between your BlackBerry smartphone and your body while the
BlackBerry smartphone is transmitting. Use of body-worn accessories, other
than RIM approved holsters with an integrated belt clip, might cause your
BlackBerry smartphone to exceed radio frequency exposure standards if the
accessories are worn on your body while the BlackBerry smartphone is
transmitting. The long term effects of exceeding radio frequency exposure
standards might present a risk of serious harm. For more information about the
compliance of this BlackBerry smartphone with the FCC radio frequency
emission guidelines, visit www.fcc.gov/oet/ea/fccid and search for the FCC ID for
your BlackBerry smartphone listed below. The FCC ID is located on the
information sticker on your BlackBerry smartphone behind the battery. To view
the FCC ID, remove the battery door and the battery.
•
Do not use your BlackBerry smartphone or BlackBerry smartphone accessories near water (for
example, near a bathtub or a sink, in a wet basement, or near a swimming pool).
•
Do not place your BlackBerry smartphone or BlackBerry smartphone accessories on any unstable
surface. The BlackBerry smartphone or BlackBerry smartphone accessories could fall, thereby
potentially causing serious injury to a person and serious damage to the BlackBerry smartphone or
BlackBerry smartphone accessory.
•
When using your BlackBerry smartphone, take frequent breaks. If you experience any discomfort in
your neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body
when using your BlackBerry smartphone, cease use immediately. If discomfort persists, consult a
physician.
•
BlackBerry Q10 SQN100-2 smartphone (model number RFM121LW):
FCC ID L6ARFM120LW
Your BlackBerry smartphone is designed to be operated in temperatures
between 32 and 95°F (0 and 35°C). Use of your BlackBerry smartphone outside
of the recommended temperature range could cause damage to your
BlackBerry smartphone or lithium-ion battery.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
Electrical safety
Charge the BlackBerry smartphone using only the charging accessories provided by or specifically
approved by Research In Motion for use with this BlackBerry smartphone. Any approval from RIM under
this document must be in writing and must be from a person authorized to provide such approval. Use of
any other accessory might invalidate any warranty provided with the BlackBerry smartphone and might be
dangerous.
Approved charging accessory models for the BlackBerry Q10 smartphone
Do not rely on your BlackBerry smartphone for emergency communications.
The wireless networks that are necessary to make emergency calls or send
messages are not available in all areas, and emergency numbers, such as 911,
112, or 999, might not connect you to emergency services in all areas. If you
have the BlackBerry Mobile Voice System installed on your BlackBerry
smartphone, see the "About emergency calls and the BlackBerry Mobile Voice
System" section for more information about emergency calls.
ASY-24479-002
ASY-24479-014
ASY-46444-003
HDW-44306-003
ASY-24479-003
ASY-24479-015
ASY-46444-004
HDW-49299-001
ASY-24479-004
ASY-24479-016
ASY-46444-005
HDW-50071-001
ASY-24479-005
ASY-24479-017
ASY-46444-006
HDW-50071-002
Do not disassemble your BlackBerry smartphone. Your BlackBerry smartphone
contains small parts that might be a choking hazard.
ASY-24479-006
ASY-24479-018
ASY-46444-007
HDW-50071-003
ASY-24479-007
ASY-24479-019
ASY-46444-008
HDW-50071-004
ASY-24479-008
ASY-28109-003
ASY-48415-001
HDW-51800-001
ASY-24479-009
ASY-31296-003
ASY-48415-002
HDW-51800-002
ASY-24479-010
ASY-34724-001
ASY-48415-003
HDW-51800-003
ASY-24479-011
ASY-46444-001
ASY-48415-004
HDW-51800-004
ASY-24479-012
ASY-46444-002
ASY-53182-001
HDW-53005-001
Keep your BlackBerry smartphone away from medical devices, including
pacemakers and hearing aids, because they might malfunction and cause
serious harm or death to you or others.
Do not put your BlackBerry smartphone in contact with liquids because this
might cause a short circuit, a fire, or an electric shock.
When you use your BlackBerry smartphone speakerphone, never hold the
BlackBerry smartphone to your ear. Serious and permanent hearing damage
could occur.
Exposure to flashing lights on your BlackBerry smartphone can cause epileptic
seizures or blackouts and might be dangerous to you or others. In the event that
you experience, or your use of your BlackBerry smartphone causes in others,
any disorientation, loss of awareness, twitching, convulsions, or any involuntary
movements, stop using your BlackBerry smartphone immediately and consult a
physician. The LED notification light is located on the front of your BlackBerry
smartphone, in the upper-right corner. If your BlackBerry smartphone model
has a camera, the camera flash LED aperture is located on the back of your
BlackBerry smartphone, either above or to the right of the camera lens. If you
are susceptible to epileptic seizures or blackouts, consult your physician before
you use your BlackBerry smartphone.
Do not use your BlackBerry smartphone while driving unless you are permitted
by law to use the BlackBerry smartphone in hands-free mode. Using your
BlackBerry smartphone while driving could put you and others at greater risk of
an accident causing serious injury, death, or property loss.
ASY-24479-013
Use the charging accessories provided with the BlackBerry smartphone or any other RIM approved
charging accessories only from the type of power source indicated on the marking label. Before you use any
power supply, verify that the mains voltage is in accordance with the voltage printed on the power supply.
Connect the BlackBerry smartphone only to CTIA certified adapters, products that bear the USB-IF logo, or
products that have completed the USB-IF compliance program.
Do not overload power outlets, extension cords, or convenience receptacles because this might result in a
risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than
the cord when you disconnect the charging accessory from the power outlet or convenience receptacle.
Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles,
and the point where the power cord connects to the BlackBerry smartphone. Unplug charging accessories
during lightning storms or when unused for long periods of time. When you use your BlackBerry
smartphone with any charging accessories, ensure that you route the power cord in a way that reduces the
risk of injury to others, such as tripping or choking. Do not use charging accessories outside or in any area
exposed to the elements.
For more information about inserting the battery and connecting the power supply, see the documentation
that came with your BlackBerry smartphone.
To buy accessories for your BlackBerry smartphone, contact your wireless service provider or visit
www.shopblackberry.com.
Battery safety
Your BlackBerry smartphone contains a removable lithium-ion battery.
The battery might present a fire, explosion, chemical burn, or other hazard if mistreated. Do not put your
battery in contact with liquids.
Do not use your BlackBerry smartphone in the presence of gas fumes because it
might present a risk of fire or explosion.
Do not dispose of your BlackBerry smartphone in a fire because this might
cause an explosion resulting in serious injury, death, or property loss.
Turn off your BlackBerry smartphone on aircrafts. Using your BlackBerry
smartphone on an aircraft might affect aircraft instrumentation,
communication, and performance; might disrupt the network; might otherwise
Do not use the battery in temperatures above 140°F (60°C) because this could cause
permanent damage to the battery.
Do not expose the battery to fire or other external heat sources, such as hot plates, stove
tops, space heaters, or ovens, because this could cause fire or explosion.
Do not attempt to insert foreign objects into the battery. Do not remanufacture,
disassemble, modify, crush, puncture, bend, or shred the battery. If the battery has been
remanufactured, disassembled, modified, crushed, punctured, or altered in any other
way, cease use of the battery immediately.
Do not short-circuit the battery or allow metallic or conductive objects to contact the
battery terminals.
Children should not handle batteries unless they are supervised by an adult. The battery
might be a choking hazard. Keep the battery away from pets.
CAUTION: Use only the battery that Research In Motion specifies for use with your particular BlackBerry
smartphone model. RIM specifies batteries for use in BlackBerry smartphones in compliance with IEEE Std
1725. Using any other battery might invalidate any warranty provided with the BlackBerry smartphone. In
addition, there might be a risk of fire or explosion if you replace the battery with an incorrect battery type.
Please ensure you dispose of used batteries according to the instructions set out in this safety information
booklet.
When this icon appears on your BlackBerry smartphone, the battery is not inserted
correctly or an invalid battery is inserted. If you inserted the battery that is specified
for use with your particular BlackBerry smartphone model, remove and reinsert the
battery. If you inserted an invalid battery, remove it immediately and insert the
battery that RIM specifies for use with your particular BlackBerry smartphone
model. Verify that the battery connectors align with the connectors on your
BlackBerry smartphone.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include
fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical transfer or storage
facilities; vehicles using liquefied petroleum gas, such as propane or butane; areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally
be advised to turn off your vehicle engine.
Do not use the phone on your BlackBerry smartphone to report a gas leak in the vicinity of the leak. Leave
the area and, if the phone is available and active on your BlackBerry smartphone, make the call from a safe
location.
Blasting areas: When in a "blasting area" or an area that indicates that two-way radios should be turned off,
to avoid interfering with blasting operations, turn off all wireless connections on your BlackBerry
smartphone and obey all signs and instructions.
Operating and storage temperatures
Your BlackBerry smartphone and smartphone travel charger are designed to be operated and stored within
the temperatures outlined in the following table:
Driving and walking safely
Give your full attention to driving; driving safely is your first responsibility. You are responsible for knowing
and obeying the laws and regulations regarding the use of wireless devices in the areas where you drive.
Smartphone operating
32 to 95°F (0 to 35°C)
Smartphone storage
-4 to 95°F (-20 to 35°C)
Travel charger operating
32 to 95°F (0 to 35°C)
Travel charger storage
-22 to 167°F (-30 to 75°C)
Research In Motion recommends that you do not use your BlackBerry smartphone while you drive. Instead,
consider having a passenger in the vehicle use your BlackBerry smartphone for you, or find a safe location
to stop your vehicle before you use your BlackBerry smartphone.
Use or storage of your BlackBerry smartphone or BlackBerry smartphone accessories outside of the
recommended temperature ranges could cause damage to your BlackBerry smartphone, BlackBerry
smartphone accessories, or lithium-ion battery.
Store your BlackBerry smartphone safely before driving your vehicle. Do not use any charging accessory as
a means of storing your BlackBerry smartphone while you are in a vehicle. If your vehicle is equipped with
an air bag, do not place your BlackBerry smartphone or other objects above the air bag, or in the air bag
deployment area. If in-vehicle wireless equipment is improperly stored or installed and the air bag inflates,
serious injury could result.
Keep your BlackBerry smartphone or BlackBerry smartphone accessories away from heat sources, such as
radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not
going to use your BlackBerry smartphone for more than two weeks, turn off the BlackBerry smartphone
power and remove the battery.
Radio frequency signals might affect improperly installed or inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer or its representative regarding your vehicle. If any equipment
has been added to your vehicle, you should also consult the manufacturer of that equipment for
information on radio frequency signals.
Do not use your BlackBerry smartphone while walking or engaging in any activity that requires your full
attention. Inattention to vehicular traffic or other pedestrian hazards could result in serious injury, death, or
property loss.
Smartphone cleaning and repair
Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near your BlackBerry smartphone or
BlackBerry smartphone accessories. Clean only with a soft dry cloth. Disconnect any cables from the
computer and unplug any charging accessories from the electrical outlet before cleaning either your
BlackBerry smartphone or the charging accessory.
Accessories
If it is necessary to clean the battery cover on your BlackBerry smartphone, remove the battery cover
carefully and keep your BlackBerry smartphone away from all liquids. Clean the battery cover with a soft
cloth that is dampened with water and mild liquid detergent. Verify that the battery cover is completely dry
before you put it back on your BlackBerry smartphone.
Use only those accessories approved by Research In Motion. Using any accessories not approved by RIM
for use with this particular BlackBerry smartphone model might invalidate any approval or warranty
applicable to the BlackBerry smartphone, might result in the BlackBerry smartphone becoming
inoperative, and might be dangerous.
Repair: Do not attempt to disassemble your BlackBerry smartphone or any charging accessory. Only
qualified service personnel should perform repairs to your BlackBerry smartphone. If any of the following
situations occur, disconnect the power supply cables from the computer or electrical outlet and refer your
BlackBerry smartphone or charging accessory for service to qualified service personnel:
Carrying solutions: Your BlackBerry smartphone might not come with a holster (body-worn accessory). If
you wear your BlackBerry smartphone on your body, always put your BlackBerry smartphone in a
BlackBerry smartphone holster equipped with an integrated belt clip supplied or approved by Research In
Motion. If you do not use a holster equipped with an integrated belt clip supplied or approved by RIM when
you carry your BlackBerry smartphone, keep your BlackBerry smartphone at least 0.59 in. (15 mm) from
your body when the BlackBerry smartphone is transmitting. When using any data feature of your
BlackBerry smartphone (for example, email messages, PIN messages, MMS messages, or browser
service), with or without a USB cable, hold your BlackBerry smartphone at least 0.59 in. (15 mm) from your
body. Using accessories that are not supplied by or approved by RIM might cause your BlackBerry
smartphone to exceed radio frequency exposure guidelines. For more information about radio frequency
exposure, see the "Compliance information" section of this guide.
•
The power supply cord, plug, or connector is damaged.
•
Liquid has been spilled or objects have fallen into the BlackBerry smartphone or charging accessory.
•
The BlackBerry smartphone or charging accessory has been exposed to rain or water.
•
The BlackBerry smartphone or charging accessory becomes very hot to the touch.
•
The BlackBerry smartphone or charging accessory has been dropped or damaged in any way.
•
The BlackBerry smartphone or charging accessory does not operate normally by following the
instructions in the user documentation.
•
The BlackBerry smartphone or charging accessory exhibits a distinct change in performance.
Most BlackBerry carrying solutions for BlackBerry smartphones (for example, holsters, totes, and pouches)
incorporate a magnet into the physical structure of the carrying solution. Do not place items containing
magnetic strip components, such as debit cards, credit cards, hotel key cards, phone cards, or similar
items, near BlackBerry carrying solutions that incorporate a magnet into the physical structure of the
carrying solution. The magnet might damage or erase the data stored on the magnetic strip.
To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user
documentation for your BlackBerry smartphone. An improper adjustment of other controls might cause
damage and will often require extensive work by a qualified technician to restore your BlackBerry
smartphone, charging accessory, or any other accessory to normal operation.
Magnetometer
Your BlackBerry smartphone includes a magnetometer. The magnetometer is used by applications such as
the Compass application. Magnets-or devices that contain magnets, such as holsters, headphones, or
monitors-might negatively affect the accuracy of the magnetometer. Do not rely solely on applications that
use the magnetometer to determine your location. In an emergency situation, do not rely solely on
applications that use the magnetometer.
Failure to observe all safety instructions contained in the user documentation for your BlackBerry
smartphone will void the Limited Warranty and might lead to suspension or denial of services to the
offender, legal action, or both.
Smartphone and battery disposal
Do not dispose of either your BlackBerry smartphone or the battery in a fire.
Media
Certain jurisdictions might prohibit or restrict your use of certain features on your BlackBerry smartphone.
When taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including,
without limitation, any copyright, personal privacy, trade secret, or security laws which might govern or
restrict you while using your BlackBerry smartphone. Honor the personal rights of others. Copyright
protections might prevent you from copying, modifying, transferring, or forwarding some pictures, music
(including ring tones), or other content.
Audio files: Permanent hearing loss might occur if you listen to audio files at high volumes, particularly with
headphones. Avoid increasing the volume of your headphones to block out noisy surroundings. If you
experience ringing in your ears or muffled speech, consult a physician to have your hearing checked.
Camera: If your BlackBerry smartphone has a camera, do not aim the camera directly at the sun or any
other bright light. This action could cause serious damage to your eyes or damage your BlackBerry
smartphone. When using the camera flash, keep the camera flash LED aperture at least 19.69 in. (50 cm)
from the subject's eyes.
Antenna
Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could
damage the BlackBerry smartphone and might violate U.S. Federal Communications Commission (FCC)
regulations.
Interference with electronic equipment
Most modern electronic equipment is shielded from radio frequency signals. However, certain electronic
equipment might not be shielded against the radio frequency signals from your BlackBerry smartphone.
Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions
regarding the effect of radio frequency signals on your pacemaker. Verify that you are using your
BlackBerry smartphone in accordance with the safety requirements associated with your particular
pacemaker, which might include the following requirements:
•
Always keep your BlackBerry smartphone more than 7.88 inches (20 cm) from the pacemaker when
your BlackBerry smartphone is turned on.
•
Do not carry your BlackBerry smartphone in your breast pocket.
•
When using the phone on your BlackBerry smartphone, use the ear opposite the pacemaker for
making and receiving calls to minimize the potential interference.
•
If you have any reason to suspect that interference is taking place, turn off all wireless connections
on your BlackBerry smartphone immediately. Stop using your BlackBerry smartphone and consult a
physician.
Hearing aids: Some digital wireless devices might interfere with some hearing aids. In the event of such
interference, consult your wireless service provider or contact the manufacturer of your hearing aid to
discuss alternatives.
Your BlackBerry smartphone includes a magnetometer, which is used by applications such as the Compass
application. If an application that uses the magnetometer causes interference with your hearing aid, close
the application.
Other medical devices: If you use any other personal medical device, consult the manufacturer of your
device to determine if the device is adequately shielded from external radio frequency energy. Your
physician might be able to assist you in obtaining this information.
Health care facilities: Turn off all wireless connections on your BlackBerry smartphone in health care
facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities
might be using equipment that could be sensitive to external radio frequency energy.
Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC)
regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on
your BlackBerry smartphone before boarding an aircraft. The effect of using the BlackBerry smartphone
with wireless connections turned on in an aircraft is unknown. Such use might affect aircraft
instrumentation, communication, and performance, might disrupt the network, might otherwise be
dangerous to the operation of the aircraft, and might be illegal. With all wireless connections on your
BlackBerry smartphone turned off, use only nonradio based device applications in accordance with airline
regulations for electronic devices.
Dangerous areas
Your BlackBerry smartphone is not an intrinsically safe device and is not suitable for use in hazardous
environments, where intrinsically safe devices are required, including without limitation, in the presence of
gas fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or communication
services, air traffic control, and life support or weapons systems.
Potentially explosive atmospheres: If you are in any area with a potentially explosive atmosphere, turn off
all wireless connections on your BlackBerry smartphone and obey all signs and instructions. Sparks in such
areas could cause an explosion or fire resulting in bodily injury or even death.
RIM Strictly Confidential
Your BlackBerry smartphone should not be placed in household waste bins.
For information about returning your smartphone and accessories to Research In Motion for recycling and
safe disposal, from a browser on your computer, visit www.blackberry.com/recycling or https://
tradeup.blackberry.com. The recycling and trade-up programs are only available in certain areas.
If these programs are not offered in your area, check with your local government for regulations regarding
the proper disposal of electronic products.
Dispose of the battery in accordance with the laws and regulations in your area governing disposal of such
cell types.
About emergency calls and the BlackBerry Mobile Voice System
If you have the BlackBerry Mobile Voice System installed on your BlackBerry smartphone, the following
statements are applicable to you:
Emergency calls to 911, 112, 000, 999, or other internationally recognized numbers intended to connect to
a public safety answering point or similar emergency services are not processed through the BlackBerry
Mobile Voice System, and are only processed from your BlackBerry smartphone where mobile network
coverage is available from a wireless service provider. The BlackBerry MVS is not designed or intended to
be a replacement for traditional telephone service. Additional arrangements must be made, separate from
the BlackBerry MVS, for you to obtain access to traditional fixed or wireless telephone services, such as
emergency calling capability. RIM and its affiliates, and their respective officers, directors, and employees
shall have no responsibility or liability whatsoever for any personal injury, death, or damages arising out of
or in connection with the inability to access emergency call services (for example, 911, 112, 000, or 999)
through the BlackBerry MVS. By using the BlackBerry MVS Client, you agree to the above. If you do not
agree to the above, remove the BlackBerry MVS Client from your smartphone.
Compliance information
Exposure to radio frequency signals
The BlackBerry smartphone radio is a low power radio transmitter and receiver. When the BlackBerry
smartphone radio is turned on, it receives and also sends out radio frequency signals. The BlackBerry
smartphone is designed to comply with Federal Communications Commission (FCC), Ministry of Internal
Affairs and Communications (MIC), and Industry Canada (IC) guidelines respecting safety levels of radio
frequency exposure for wireless devices, which in turn are consistent with the following safety standards
previously set by Canadian, U.S., and international standards bodies:
•
ANSI/IEEE C95.1, 2005, American National Standards Institute/Institute of Electrical and Electronics
Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency
Electromagnetic Fields, 3 kHz to 300 GHz
•
National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological
Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields
•
Health Canada, Safety Code 6, 2009, Limits of Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300 GHz
•
EN 50360, 2001+A1:2012, Product standard to demonstrate the compliance of mobile phones with
the basic restrictions related to human exposure to electromagnetic fields (300 MHz to 3 GHz)
•
International Commission on Non-Ionizing Radiation Protection (ICNIRP), 2009, Guidelines for
Limiting Exposure to Time-Varying Electric, Magnetic, and Electromagnetic fields (up to 300 GHz)
•
Official Journal of the European Union (OJEU), 1999, Council Recommendation of 12 July 1999 on
the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)
•
MIC, 2001, Article 14-2 of the Ordinance for Regulating Radio Equipment
To maintain compliance with FCC, IC, MIC, and EU radio frequency exposure guidelines when you carry the
BlackBerry smartphone on your body, use only accessories equipped with an integrated belt clip that are
supplied or approved by Research In Motion. Use of accessories that are not expressly approved by RIM
might violate FCC, IC, and EU radio frequency exposure guidelines and might void any warranty applicable
to the BlackBerry smartphone. If you do not use a body-worn accessory equipped with an integrated belt
clip supplied or approved by RIM when you carry the BlackBerry smartphone, keep the BlackBerry
smartphone at least 0.59 in. (15 mm) from your body when the BlackBerry smartphone is transmitting.
When using any data feature of the BlackBerry smartphone, with or without a USB cable, hold the
BlackBerry smartphone at least 0.59 in. (15 mm) from your body. If you use a body-worn accessory not
supplied by RIM when you carry the BlackBerry smartphone, verify that the accessory does not contain
metal and keep the BlackBerry smartphone at least 0.59 in. (15 mm) from your body when the BlackBerry
smartphone is transmitting.
To reduce radio frequency exposure consider these safety guidelines:
•
Use the BlackBerry smartphone in areas where there is a strong wireless signal. The indicator that
provides information about the strength of the wireless signal is located in the upper-right corner of
the home screen and displays five ascending bars. Three or more bars indicate a strong signal. A
reduced signal display, which might occur in areas such as an underground parking structure or if
you are traveling by train or car, might indicate increased power output from your BlackBerry
smartphone as it attempts to connect to a weak signal.
•
Use hands-free operation if it is available and keep the BlackBerry smartphone at least 0.59 in. (15
mm) from your body (including the abdomen of pregnant women and the lower abdomen of
teenagers) when the BlackBerry smartphone is turned on and connected to the wireless network.
For more information about carrying your BlackBerry smartphone, see the holster information in the
"Accessories" section of this document.
•
Reduce the amount of time spent on calls, or send a text message or BBM message instead.
Consulting with your hearing health professional and testing the wireless device with your hearing device is
the best way to evaluate it for your personal needs.
This BlackBerry smartphone has been tested and rated for use with hearing aids for some of the wireless
technologies that the BlackBerry smartphone uses. However, other wireless technologies may be used in
this BlackBerry smartphone that have not been tested for use with hearing aids. It is important to try the
different features of your BlackBerry smartphone thoroughly and in different locations to determine if you
hear any interfering noise when using this BlackBerry smartphone with your hearing aid or cochlear
implant. Consult your wireless service provider about its return and exchange policies and for information
about hearing aid compatibility.
Specific absorption rate data
How the ratings work
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO
WAVES WHEN USED AS DIRECTED IN THIS SECTION.
M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the
two ratings.
The BlackBerry smartphone is a radio transmitter and receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government, Industry Canada (IC) of the Canadian Government, and
recommended by The Council of the European Union when used as directed in the previous section. These
limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies.
T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a
hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better
or higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
The exposure standard for wireless devices employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. The SAR limit recommended by The
Council of the European Union is 2.0W/kg**. Tests for SAR are conducted using standard operating
positions specified by the FCC/IC with the device transmitting at its highest certified power level in all tested
frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level
of the device while operating can be well below the maximum value. This is because the device is designed
to operate at multiple power levels so as to use only the power required to reach the network. In general, the
closer you are to a wireless base station antenna, the lower the power output.
For more information about the actions that the FCC has taken with regard to hearing aid compatibility with
wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have
access to telecommunications services, visit www.fcc.gov/cgb/dro.
Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC,
IC, and The Council of the European Union that it does not exceed the limit established by the governmentadopted requirement for safe exposure under the recommendations of the International Commission on
Non-Ionizing Radiation Protection (ICNIRP). The tests are performed in positions and locations (for
example, at the ear and worn on the body) as required by the FCC, IC, and The Council of the European
Union for each model.
The highest SAR value for your BlackBerry smartphone model when tested for use at the ear is outlined as
follows:
Hearing devices may also be measured for immunity to this type of interference. Your hearing device
manufacturer or hearing health professional may help you find results for your hearing device. The more
immune your hearing aid is, the less likely you are to experience interference noise from wireless devices.
Industry Canada certification
This smartphone complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
the following conditions:
•
This smartphone may not cause interference.
•
This smartphone must accept any interference, including interference that may cause undesired
operation of the smartphone.
The BlackBerry Q10 SQN100-2 smartphone (model number RFM121LW) complies with Industry Canada
RSS 102, RSS 132, RSS 133, RSS 139, RSS-GEN, and RSS 210 under certification number 2503ARFM120LW.
Smartphone
SAR (W/kg) for 1 g
SAR (W/kg) for 10 g
The BlackBerry smartphone for operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems.
BlackBerry Q10 SQN100-2 smartphone
(model number RFM121LW
1.41
0.52
The maximum antenna gain permitted for BlackBerry smartphones in the bands 5250-5350 MHz and
5470-5725 MHz shall comply with the EIRP limit.
The maximum antenna gain permitted for BlackBerry smartphones in the band 5725-5825 MHz shall
comply with the EIRP limits specified for point-to-point and non point-to-point operation as appropriate.
The highest reported body SAR value for this BlackBerry smartphone when clipped on a belt, in a Research
In Motion approved holster equipped with an integrated belt clip, is outlined below. Carrying solutions,
including RIM approved carrying solutions and carrying solutions not approved by RIM, that do not come
equipped with an integrated belt clip SHOULD NOT be worn or carried on the body. For more information
regarding the wearing or carrying of this BlackBerry smartphone without using a RIM approved carrying
solution equipped with an integrated belt clip, see the holster information in the "Accessories" section of
this document.
Smartphone
SAR (W/kg) for 1 g
SAR (W/kg) for 10 g
BlackBerry Q10 SQN100-2 smartphone (model
number RFM121LW)
0.78
0.49
If your BlackBerry smartphone operates in Mobile Hotspot mode, the highest reported body SAR value for
this BlackBerry smartphone when clipped on a belt, in a Research In Motion approved holster equipped
with an integrated belt clip, is outlined below.
Smartphone
SAR (W/kg) for 1 g
BlackBerry Q10 SQN100-2 smartphone (model
number RFM121LW)
1.43
Be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands
5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to
LE-LAN smartphones.
Class B compliance
This BlackBerry smartphone complies with the Class B limits for radio noise emissions as set out in the
interference-causing equipment standard entitled “Information Technology Equipment (ITE) – Limits and
methods of measurement,” ICES-003 of Industry Canada.
EU regulatory conformance
Research In Motion hereby declares that this BlackBerry smartphone is in compliance with the essential
requirements and other relevant provisions of Radio and Telecommunications Terminal Equipment
(R&TTE) Directive 1999/5/EC.
Smartphone
Applicable CE marking
BlackBerry Q10 SQN100-2 smartphone
The Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003) is available for viewing at
the following location in the EU community: www.blackberry.com/go/declarationofconformity.
Body-worn measurements differ among wireless device and phone models, depending upon available
accessories and FCC, IC, and The Council of the European Union requirements.
The FCC has granted an Equipment Authorization for this wireless device model with all reported SAR levels
evaluated as in compliance with the FCC radio frequency emission guidelines when the BlackBerry
smartphone is used as directed in this section. SAR information on this wireless device model is on file with
the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea after searching for the
FCC ID for your BlackBerry smartphone listed below.
Smartphone
FCC ID
BlackBerry Q10 SQN100-2 smartphone (model
number RFM121LW)
L6ARFM120LW
Additional information on SAR can be found on the CTIA - The Wireless Association website at
www.ctia.org. In Japan, additional information on SAR can be found on the Association of Radio Industries
and Businesses (ARIB) website at www.arib-emf.org/index.html, or on the Telecommunications Bureau of
the Ministry of Internal Affairs and Communications (MIC) website at www.tele.soumu.go.jp/e/index.htm.
___________________________________
* In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6W/kg averaged
over 1 g of tissue for the body or head (4.0W/kg averaged over 10 g of tissue for the extremities - hands,
wrists, ankles, and feet).
** In Europe, the SAR limit for mobile devices used by the public is 2.0W/kg averaged over 10 g of tissue for
the body or head (4.0W/kg averaged over 10 g of tissue for the extremities - hands, wrists, ankles, and feet).
Studies suggest that the standard incorporates a substantial margin of safety to give additional protection
for the public and to account for any variations in measurements.
Research In Motion UK Limited
200 Bath Road
Slough, Berkshire SL1 3XE
United Kingdom
If you have a Wi-Fi enabled BlackBerry smartphone, your BlackBerry smartphone may be operated on Wi-Fi
networks in all European Union member countries. This equipment may be operated in Turkey.
The Official Journal of the European Union Commission Decision of 12 February 2007 states that in the
frequency band 5.150 to 5.350 GHz, wireless access systems (WAS), including radio local area networks
(RLANs), shall be restricted to indoor use. Since the creation of a network is within the domain of the
wireless access point and the access point is a master device, the BlackBerry smartphone never initiates
the creation of a network or attaches to a network in ad-hoc mode in the 5.150 to 5.350 GHz frequency
band.
Additional regulatory conformance
Specific details about compliance to the standards and regulatory bodies for your BlackBerry smartphone
may be obtained from Research In Motion.
For additional Type Approval information please view the Regulatory Approvals drop-down list on the About
screen on your smartphone.
Product information: BlackBerry Q10 SQN100-2
smartphone
Mechanical properties:
FCC compliance statement (United States)
•
Weight: approximately 4.9 oz (139 g) including lithium-ion cell battery
•
Size (L x W x H): 4.7 x 2.6 x 0.4 in. (119.6 x 66.8 x 10.35 mm)
FCC Class B Part 15
•
2 GB RAM, 16 GB flash memory, micro SD card slot
This smartphone complies with Part 15 of the Federal Communications Commission (FCC) Rules.
Operation is subject to the following two conditions:
•
This smartphone may not cause harmful interference.
•
This smartphone must accept any interference received, including interference that may cause
undesired operation.
CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause
interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning on
and turning off the equipment, the user is encouraged to try to correct the interference by one or more of
the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio or TV technician for help.
US Information Concerning the Federal Communications
Commission ("FCC") Requirements for Hearing Aid Compatibility
with Wireless Devices
When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users
may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to
this interference, and wireless devices also vary in the amount of interference that they generate.
The wireless telephone industry has developed ratings to assist hearing device users in finding wireless
devices that may be compatible with their hearing devices. Not all wireless devices have been rated.
Wireless devices that are rated will have the rating displayed on the box together with other relevant
approval markings.
The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If
your hearing device is vulnerable to interference, you may not be able to use a rated wireless device
successfully.
Power specifications:
•
Removable, rechargeable lithium-ion cell battery
•
Supports 3V, 1.8V micro SIM cards
•
Port compatibility for data synchronization and charging: micro USB 2.0
Mobile network radio specifications:
•
Dual-band LTE support: LTE 700, LTE 1700 MHz band
•
Dual-band CDMA support: Cell band 800, PCS 1900 MHz
•
Quad-band GSM support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz
•
Quad-band HSPA+ support: UMTS 800/UMTS 850, UMTS 900, UMTS 1900, UMTS 2100 MHz
band
•
Power class: Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4
(GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class
3 (UMTS, LTE, CDMA Cell band 850), Class 2 (CDMA PCS band 1900)
•
Transmitting frequency: CDMA 824 to 849 MHz, GSM 824 to 849 MHz, GSM 880 to 915 MHz,
DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz, IMT 1920 to 1980 MHz, LTE 777 to 787 MHz,
LTE 1710 to 1755 MHz
•
Receiving frequency: CDMA 869 to 894 MHz, GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS
1805 to 1880 MHz, PCS 1930 to 1990 MHz, IMT 2110 to 2170 MHz, LTE 746 to 756 MHz, LTE
2110 to 2155
Wi-Fi network radio specifications:
•
Wireless LAN standard: IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
•
Transmitting and receiving frequency for IEEE 802.11b/IEEE 802.11g/IEEE 802.11n: 2.412 to
2.472 GHz
•
Transmitting and receiving frequency for IEEE 802.11a/IEEE 802.11n: 5.180 to 5.825 GHz
Bluetooth radio specifications:
•
Single-band support: ISM 2.4 GHz
RIM Strictly Confidential
•
Transmitting and receiving frequency: 2402 to 2480 MHz
•
Bluetooth Class 1
If your smartphone supports NFC technology, the following specifications apply:
•
Operating frequency: 13.56 MHz
•
Supported modes: reader/writer, card emulation, peer-to-peer
Legal notice
© 2013 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and
related trademarks, names and logos are the property of Research In Motion Limited and are registered
and/or used in the U.S. and countries around the world. ANSI is a trademark of the American National
Standards Institute. Bluetooth is a trademark of Bluetooth SIG. CDMA2000 is a trademark of the
Telecommunications Industry Association. CTIA - The Wireless Association is a trademark of CTIA - The
Wireless Association. GSM is a trademark of the GSM MOU Association. IEEE, 802.11a, 802.11b, 802.11g,
802.11n, and IEEE Std 1725 are trademarks of the Institute of Electrical and Electronics Engineers, Inc.
LTE and UMTS are trademarks of European Telecommunications Standards Institute (ETSI). Qualcomm is a
trademark of Qualcomm Incorporated. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are
the property of their respective owners. This documentation including all documentation incorporated by
reference herein such as documentation provided or made available at www.blackberry.com/go/docs is
provided "as is" and without condition, endorsement, guarantee, representation or warranty, or liability of
any kind by Research In Motion Limited and its affiliated companies, all of which are expressly disclaimed
to the maximum extent permitted by applicable law in your jurisdiction.
The terms of use of any RIM product or service are set out in a separate license or other agreement with
RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY
EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM
PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion UK Limited
200 Bath Road
Slough, Berkshire SL1 3XE
United Kingdom
Published in Canada
RIM Strictly Confidential

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