Blackline Safety LNRDUO The loner DUO is a cell phone accessory that uses Bluetooth LE to communicate User Manual 1

Blackline GPS Inc The loner DUO is a cell phone accessory that uses Bluetooth LE to communicate Users Manual 1

Contents

Users Manual 1

Modication: 10 7, 2014User GuideA Mobile Worker Safety Device Complementing Loner MobileTrue Fall Detection™
1Legal NoticesInformation in this document is subject to change without notice. This document is provided “as is” and Blackline GPS Inc. (“Blackline GPS or Blackline”) and its aliated companies and partners assume no responsibility for any typographical, technical or other inaccura-cies in this document. Blackline GPS reserves the right to periodically change information that is contained in this document. However, Blackline GPS makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you in a timely manner or at all.Copyright © 2011 Blackline GPS Inc. All rights reserved.Except as expressly provided herein, no part of this manual may be reproduced, copied, transmitted, disseminated, downloaded, or stored in any storage medium, for any purpose without the express prior written consent of Blackline GPS Inc. (“Blackline” or “Blackline GPS”). Blackline GPS hereby grants permission to download a single copy of this manual onto some form of electronic storage medium to be viewed and to print one copy of this manual or any revision hereto, provided that such electronic or printed copy of this manual must contain the complete text of this copyright notice. Further, any unauthorized commercial distribution of this manual or any revi-sion hereto is strictly prohibited.The Blackline GPS families of related marks, images and symbols, including Loner Duo, Fall Detection Unit, FDU, Loner Mobile, Loner GPS, Ultimate Sense, Protect. Share. Connect. and Blackline GPS are the exclusive properties and trademarks of Blackline GPS Inc. All other brand names, company names, trademarks and service marks are the properties of their respective owners.WarrantyYour Loner Duo™ powered by Blackline GPS is warranted against defects in materials and workmanship for up to one year from date of purchase. For further details regarding your Blackline GPS warranty, please refer to your Terms and Conditions of Service.More Information and SupportVisit http://blacklinesafety.com for more information.Declaration of ConformityBlackline GPS hereby declares that this product incorporating Radio and Telecommunications Terminal Equipment functionality is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the original Declaration of Conformity is available at: www.blacklinegps.com/ceFCC ComplianceThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal lation.Operation is subject to the fol lowing two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruc-tions, may cause harmful interference to radio communications. However, there is no guarantee that interfer ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:•  Reorient or relocate the receiving antenna.•  Increase the separation between the equipment and receiver.•  Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.•  Consult the dealer or an experienced radio/TV technician for further assistance.Industry Canada Compliance / Notication d’Industrie CanadaThis device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. / Ce dispositif est conforme au(x) format(s) RSS libre(s) d’Industrie Canada. Son fonctionnement est assujetti aux deux conditions suivantes : (1) Cet appareil ne peut causer d’interférences nuisibles, et (2) cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un mauvais fonctionnement du dispositif.RF Exposure Statement / Déclaration d’exposition RFFor body worn operation, Loner Duo has been assessed for RF exposure and meets the requirments of FCC KDB447498 and IC RSS-102. / Pour utilisation sur le crops, Loner Duo a été évalué pour l’exposition aux RF et répond aux exigences de la FCC KDB447498 et IC RSS-102.
2//  USER GUIDETable of ContentsSafety PrecautionsDANGER .................................................................................4WARNING ................................................................................4Getting StartedService Activation ........................................................................6OverviewRequirements ............................................................................7Contents.................................................................................7Using the Loner DuoLoner Duo Hardware Details..............................................................8Charging Loner Duo ....................................................................10Pairing the Loner Duo with a Smartphone ...............................................10Turning the Loner Duo On (previously paired) ...........................................11Turning the Loner Duo O ..............................................................11Loner Duo Light Behaviour..............................................................12Loner Duo Annunciation Patterns .......................................................13Using the Loner Duo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13About Bluetooth ........................................................................13
3AlertsAlerts ...................................................................................14Initiating an Emergency Alert (Emergency Latch Use)....................................15Initiating a Silent Emergency Alert.......................................................15About Activity/Motion Monitoring ......................................................16About Fall Detection ....................................................................16Missed Check-in Alert ...................................................................17About Low Battery Detection ...........................................................18Performance Expectations of the Fall Detection System: .................................18SpecicationsSpecications for Loner Duo.............................................................19Loner Duo CareConsiderations Regarding Use and Storage of the Loner Duo ..............................................................................20Customer CareCustomer Care for the Loner Duo........................................................20
4//  USER GUIDESafety PrecautionsBlackline GPS takes your safety and the safety of those around you very seriously. It is important for you to be aware of the following precautions. DANGERDo not place a Blackline GPS Product in or near an open ame or in the pres-ence of ammable gases or fumes.Operation of any electrical equipment in potentially explosive atmospheres can constitute a safety hazard. WARNINGWhen in a hospital or other health care facility, observe the restrictions on the use of mobile devices, such as cellular phones. Do not operate Blackline GPS Products where you are not able to operate your mobile/cellular phone.Switch Blackline GPS Products o before boarding an aircraft and make sure that it cannot be inadvertently turned on. The operation of wireless applianc-es, including Blackline GPS Products is forbidden aboard aircraft to prevent interference with communication systems.Road safety comes rst. Do not operate a Blackline GPS Product while you are driving a vehicle. Park your vehicle before operating a Blackline GPS prod-uct, or using your mobile phone to interface to the Blackline GPS service.Electrical equipment may be hazardous if misused. Operation of this Product, or similar Products, must always be supervised by an adult. Do not allow chil-dren access to the interior of any electrical Product and do not permit them to handle any cables.
5Do Not:Operate Blackline GPS products outside their specied operating temperature. Consult the specications section.Store Blackline GPS products outside their specied storage temperature. Consult the specications section.Operate Blackline GPS products outside their specied humidity rating. Consult the specications section.Dispose of Blackline GPS products in your household trash. Seek advice from your local electronics recycling authority. Blackline products may contain an internal lithium-ion battery pack.
6//  USER GUIDEOverviewThe Blackline GPS Loner Duo provides multi-layered safety for you as a mobile worker when it is connected via Bluetooth to a smartphone operating the Loner Mobile software. This guide provides information that you will nd helpful to comfortably operate your Loner Duo. The unit contains the following internal components: Bluetooth radio 350 mAh rechargeable battery Tri-axis accelerometers Gyroscope Vibration motor Emergency Latch Power Button and Indicator Light Indicator Light Array Alarm Beeper USB interface for charging Integrated weather proof and dust proof caseGetting StartedService ActivationYour Loner Duo requires a valid Loner Mobile application license operating on a support-ed smart phone. Contact your company’s safety coordinator or Blackline GPS customer care at customercare@blacklinegps.com to obtain a license.Please see Using the Loner Duo for detailed instructions.NOTE:   Service activation requires a valid credit card or, a credit account setup with Blackline GPS .
7RequirementsThe Loner Duo promotes a safe work environment for you when: Bluetooth communication has been established with the smartphone running Loner Mobile. The Loner Duo and the smart phone both have sucient battery capacity to operate. You are wearing the device and carrying the associated smartphone. The Loner Mobile application must be activated in a Loner Portal account. For complete protection Loner Mobile must have a cellular connection and good GPS signal strength.Contents Loner Duo™ Micro USB charging clip Charging cable Wall charger
8//  USER GUIDEUsing the Loner DuoLoner Duo Hardware DetailsThe Loner Duo is rugged and purpose-built for monitoring you as a mobile worker. Physical details are outlined below.Physical Feature UseCharging Port Charges the Loner Duo.Power Button & Indicator LightPowers the Loner Duo and indicates the Bluetooth connection status.Acknowledge Button Acknowledges alert messages on the Loner Duo.Indicator Light Array Indicates the Loner Duo is in an Alarm state.Emergency Latch Sends an emergency alert to monitoring personnel.Charging Light Indicates the charging state.Product Label Provides device information including serial number.Belt Clip Attaches the Loner Duo to a belt.
9Product LabelCharging PortPower Button & Indicator LightEmergency Latch (pull)Acknowledge Button (push)Indicator Light ArrayCharging Light (on bottom)Belt Clip
10 //  USER GUIDEPairing the Loner Duo with a SmartphoneThe rst time the Loner Duo powers on, you must pair it with a smartphone running the Loner Mobile application.1.  Press the Power Button to turn the Loner Duo on. The Loner Duo will turn on, the green Indicator Light will blink and the beeper, Indicator Light Array and vibration motor will annunciate the chirp pattern.2.  Ensure the Bluetooth is enabled on your smart phone.3.  In the Loner Mobile application, from the Menu select Loner Duo Status.4.  In the Loner Duo Status screen, from the Loner Duo menu select Enable Loner Duo Function.Charging Loner DuoPlug the wall charger into an electrical outlet.1.  Insert the Micro USB Cable Plug into the corresponding Micro USB Charging Jack on the charging clip ensuring the USB symbol   on the cable faces the at side of the charging clip.2.  Slide the charging clip onto the Loner Duo using the guides to align the clip with the Charging Port on the device.3.  Completely charge the Loner Duo for two hours.4.  Remove the charging clip from the Loner Duo. Charging status can be determined by observing the Charging Light. See the section Loner Duo Light Behaviour for more detailed information.
115.  In the Loner Duo search screen, select Search to search for available Bluetooth devices. This process may take a few minutes as all Bluetooth devices within range will be displayed.6.  Select the Loner Duo from the list that corresponds to the Unit ID on the Product Label.7.  The smart phone and the Loner Duo will establish communications.8.  Once paired, the Loner Duo green Indicator Light will remain on continuously. If the Loner Duo fails to connect via Bluetooth to the smart phone, the device will enter the no Bluetooth alarm pattern.Turning the Loner Duo On (previously paired)If the Loner Duo has been previously paired, follow the steps below for turning on the device:1.  Press the Power Button to turn the Loner Duo on.2.  The beeper, alarm status light and vibrator will annunciate the chirp pattern.3.  The Power Button Indicator Light will blink as the Loner Duo connects to the paired Loner Mobile smartphone.4.  While the Loner Duo retains a Bluetooth connection, the Power Button Indicator Light will remain on. If the Loner Duo fails to connect via Bluetooth to the smartphone, the device will enter the no Bluetooth alarm pattern.Turning the Loner Duo OIf the Loner Duo is no longer required, follow these steps for turning o the device:1.  Press and hold the Power Button for three seconds to power the unit o.2.  The beeper sounds for three long beeps during the time the Power Button is pressed.3.  The vibrator vibrates for three long pulses.4.  At the end of the three seconds the beeper, vibrator and Power Button Indicator Light turn o.
12 //  USER GUIDELoner Duo Light BehaviourThe Loner Duo features a Power Button Indicator Light and a Red Charging Light. Please see below for the light behaviour.Light Behaviour Power Button Indicator Light Red Charging LightLight Flashing Indicates the Loner Duo is powered and connecting to the smartphone.Indicates the Loner Duo is charging.Light On Indicates that the Loner Duo is powered and connected to the smartphone.Indicates that the Loner Duo is fully charged.Light O Indicates that the Loner Duo is powered o or the battery is depleted.Indicates that the Loner Duo is not charging. The Loner Duo is referred to as having no Bluetooth connection when the Power Button Indicator Light is blinking or the device is powered o. The Loner Duo is referred to as having a Bluetooth connection when the Power Button Indicator Light is on continuously. The Red Charging Light functions when the device is connected to a micro USB cable for charging.
13Loner Duo Annunciation PatternsThe Loner Duo features audible, tactile and visual indicators for annunciating dierent types of messages. Please see below for these patterns.Type Beeper Vibration Motor Indicator Light ArrayLow Alarm Slow alarm PatternSingle repeating vibrate Slow ashHigh Alarm Fast alarm patternDouble repeating vibrate Fast ashLow Battery Single beep once every 5 secSingle vibrate once every 5 secSingle ash once every 5 secBluetooth Slow double beepSingle repeating vibrate Slow double ashChirp Single beep Single vibrate Single ash Using the Loner DuoWhen safety monitoring is required, perform the following steps to ensure you are being protected.1.  Launch the Loner Mobile application on your smart phone.2.  Press the Power Button to turn on the Loner Duo.3.  The Power Button Indicator Light on the Loner Duo will blink while establishing a Bluetooth connection with the smart phone.4.  Wait for the device to establish a Bluetooth connection. The Power Button Indicator Light remains on continuously.5.  Wear the Loner Duo on your belt at your hip at all times that you require remote safety monitoring.6.  Perform your work duties as you normally would. The Loner Duo automates remote monitoring of your safety.7.  When remote monitoring of your safety is no longer required, power down the Loner Duo and close the Loner Mobile application.About BluetoothBluetooth is a low power communication protocol that requires the Loner Duo and the smart phone to be within close proximity of each other. To ensure constant communica-tion between the Loner Duo and the smartphone, keep both devices with you.
14 //  USER GUIDEAlertsAlert messages are congured for Loner Mobile and Loner Duo through the Loner Portal web application. Alerts are displayed in Loner Portal and can be sent via email and SMS to safety monitoring personnel.AlertsAn alert is a message that communicates a device or system level event such as an Emergency Alert or a Low Battery Alert. Depending on the priority level of the Alert, dierent action must be taken by safety-monitoring personnel.Priority Level 1 = Immediate action – mobile worker may need assistance. Priority Level 2 = No immediate action required, but future action may be necessary. Priority Level 3 = No action required – informational messageAlert Details Priority LevelEmergency Alert Loner Duo will send an Emergency Alert if the Emergency Latch has been opened, or the silent emergency alarm has been activated.1Fall Detected Alert Loner Duo will send a Fall Detected Alert when the device has detected a fall and you have not canceled the pending message within 30 seconds.1No-motion Alert Loner Duo will send a No-motion Alert when the device does not detect motion for 2 min-utes and you have not canceled the pending message within 30 seconds.1Missed Check-in AlertLoner Duo will initiate the pending Missed Check-in Alert if you have not checked in with Loner Mobile. You have 30 seconds to cancel before a Missed Check-in Alert is sent.1Low Battery Loner Duo will send a Low Battery Alert if the internal battery level falls below 10%.2 For No-motion alert, options from 0 – 30 minutes are available. (0 Indicates the feature is disabled.)
15Initiating an Emergency Alert (Emergency Latch Use)If you are in an emergency situation, perform the following:1.  Open the Emergency Latch.2.  Loner Duo will annunciate the alarm pattern to notify others nearby of the event.3.  Loner Duo will instantly send an Emergency Message to Loner Mobile.4.  Loner Mobile will acknowledge the message and instantly send the Emergency Message to monitoring personnel.5.  Loner Mobile will annunciate the Emergency Alarm pattern based on the LonerMobile_Emergency Ring Tone conguration.6.  The alarm pattern on the Loner Duo and Loner Mobile will continue until the Emergency Alert has been canceled on the Loner Duo, or in the Loner Mobile appli-cation, or the battery is depleted. Another Emergency Alert will not occur until the Emergency Alert has been canceled.Canceling an Emergency Alert (Emergency Latch Use):1.  Return the Emergency Latch to the closed position.2.  Press and hold the Acknowledge Button for 3 seconds.3.  Cancel the alert in Loner Mobile. After three seconds, the alarm pattern will be silenced and the Loner Duo will return to regular operation. If the user cancels an Emergency Alert, this does not clear the alert within the Loner Portal user account. Monitoring personnel are required to address the safety incident.Initiating a Silent Emergency AlertIf you are in an emergency situation, where you prefer to not alert others in the area (a silent emergency), perform the following:1.  Push and hold the Acknowledge Button for 10 seconds.2.  Loner Duo will vibrate for 5 seconds, pause and then vibrate for 5 more seconds.3.  A Silent Emergency Message will be sent to Loner Mobile.4.  Loner Duo will NOT annunciate the alarm pattern (it will remain silent).
16 //  USER GUIDE5.  Loner Mobile will acknowledge the message and instantly send the Emergency Message to monitoring personnel.6.  Loner Mobile will NOT annunciate the Emergency Alarm pattern (it will remain silent).7.  The Silent Alarm can be canceled in Loner Mobile at any time. The Loner Duo will return to normal operation. If the user cancels a Silent Emergency Alert in Loner Mobile, this does not clear the alert within the Loner Portal user account. Monitoring personnel are required to address the safety incident.About Activity/Motion MonitoringThe Loner Duo is constantly monitoring your motion. If the Loner Duo has not detected motion for two minutes, it will enter the alarm mode and annunciate the low alarm pat-tern to indicate a pending No-motion alert. If you do not require assistance, you have 30 seconds to cancel the alert.Canceling a pending No-motion Alert:1.  Press the Acknowledge Button for 1 second.2.  After one second, the alarm pattern will be silenced and the Loner Duo will return to regular operation.If you have not cancelled the alert within 30 seconds, the No-motion Alert is sent, initiat-ing the alert escalation process. The Loner Duo will annunciate the high alarm pattern until the alert is canceled or the battery is depleted.Canceling a No-motion Alert:1.  Press and hold the Acknowledge Button for 3 seconds.2.  After three seconds, the alarm pattern will be silenced and the Loner Duo will return to regular operation. If the user cancels a No-motion Alert, this does not clear the alert within the Loner Portal user account. Monitoring personnel are required to address the safety incident.About Fall DetectionThe Loner Duo is constantly monitoring your motion for falls. If the Loner Duo detects a fall, it will enter the alarm mode and annunciate the low alarm pattern to indicate a pending Fall Detected alert. If you do not require assistance, you have 30 seconds to cancel the alert.Cancelling a pending Fall Detected Alert:1.  Press the Acknowledge Button for 1 second.2.  After one second, the alarm pattern will be silenced and the Loner Duo will return to regular operation.
17 If you have not cancelled the alert within 30 seconds, the Fall Detected Alert is sent, initiating the alert escalation process. The Loner Duo will annunciate the high alarm pattern until the alert is canceled or the battery is depleted.Cancelling a Fall Detected Alert:1.  Press and hold the Acknowledge Button for 3 seconds.2.  After three seconds, the alarm pattern will be silenced and the Loner Duo will return to regular operation. If the user cancels a Fall Detection Alert, this does not clear the alert within the Loner Portal user account. Monitoring personnel are required to address the safety incident.Missed Check-in AlertThe Loner Duo will receive a Missed Check-in Alert if the Loner Mobile application is congured to have you periodically check in. If the Loner Duo receives a Missed Check-in Alert, it will enter the alarm mode and annunciate the low alarm pattern to indicate a pending Missed Check-in Alert. If you do not require assistance, you have 30 seconds to cancel the alert.Canceling a pending Missed Check-in Alert:1.  Press the Acknowledge Button for 1 second.2.  After one second, the alarm pattern will be silenced and the Loner Duo will return to regular operation.If you have not cancelled the alert within 30 secondes, the Missed Check-in Alert is sent, initiating the alert escalation process. The Loner Duo will annunciate the high alarm pat-tern until the alert is cancelled or the battery is depleted.Cancelling a Missed Check-in Alert1.  Press and hold the Acknowledge Button for 3 seconds.2.  After three seconds, the alarm pattern will be silenced and the Loner Duo will return to regular operation. If the user cancels a Missed Check-in Alert, this does not clear the alert within the Loner Portal user account. Monitoring personnel are required to address the safety incident.
18 //  USER GUIDEAbout Low Battery DetectionThe Loner Duo monitors the battery level of the device. If the battery level drops below 10% of battery capacity, a Low Battery Alert will be sent and the Loner Duo will annunciate the low battery alarm pattern.The Loner Duo will continue all of the alarms until one of the following occurs: The Loner Duo is powered o. The Loner Duo automatically shuts down with a depleted battery. The Loner Duo is plugged in for recharging. The Loner Duo sends a Loner Duo Powered O by Low Battery message via Bluetooth to the paired smartphone before nally powering o.Performance Expectations of the Fall Detection System:The Loner Duo utilizes gyroscope and accelerometers to determine the motion of normal human activity and thus determine when an extreme event, such as a fall, occurs. Accuracy of the system depends on the user wearing the Loner Duo correctly on the belt at the hip.
19SpecicationsSpecications for Loner DuoSoftware CompatibilityLoner Mobile version 3.x for BlackBerrySize & WeightSize: 51 mm W x 32 mm H x 62 mm L (2.01” W x 1.26” H x 2.44” L)Weight: 75 g (2.65 oz)Safety FeaturesFall detection technology: Tri-axis accelerometers, tri-axis gyros, plus software processingEmergency latch: Release latch to trigger alertSilent emergency: Press and hold Acknowledge Button to trigger alertWorker motion monitoring: Congurable time window (1 – 30 min or o)Worker check-in (optional): Required check-in period (5 – 180 min)Buttons & Indicator LightsPower button: Power on/oAcknowledge button: Check-in/Silent emergency/cancel pending alerts/acknowledge alertsEmergency latch: Send emergency alertRed indicator light array plus vibration & buzzer: Safety alert triggeredGreen indicator light: Blinking (powered), continuous (connected)User NoticationIndicators: Acoustic buzzer, LEDs, and vibration motorAcoustic buzzer sound pressure level: 90 dB @ 10 cm (90 dB @ 3.94")Wireless CommunicationBluetooth version 2, Class 2Alert MessagesFall detectedEmergencyNo-motionMissed check-inLow batteryPower oPower & BatteryRechargeable Li-ion battery: 350 mAh capacityBattery life: 12 hours continuous operationCharging connector: 4-pin sealed connectionEnvironmentalStorage temperature: -30° C to 75° C (-22° F to 167° F)Operating temperature: -20° C to 55° C (-4° F to 131° F)Charging temperature: 0 to 45° C (32 to 113° F)Ingress protection: Designed to meet IP65ApprovalsFCC Part 15 Subpart B, FCC ID: W77LNRDUO, Industry Canada 8255A-LNRDUODevice RequirementsBluetooth communication must be paired to smartphoneLoner Mobile must be installed on smartphoneLoner Mobile must be activated within Loner Portal web appWarrantyOne year limited factory warrantyLoner Portal Web ApplicationFeatures include: Alarm banner, event history, device location mapping, device management, alert & notication settings and more.
20 //  USER GUIDELoner Duo CareConsiderations Regarding Use and Storage of the Loner DuoThe Loner Duo meets IP65 ingress protection ensuring that under normal operation no dirt or water can enter the device.Storage temperature range of: -30 to 75°C (-22 to 167°F). Operating temperature range of: -20 to 55°C (-4 to 131°F). Charging temperature: 0 to 45° C (32 to 113° F). More details can be found in the specications section.Customer CareCustomer Care for the Loner DuoCustomer Care for the Loner Duo is available between the hours of 8 am and 5 pm Mountain Time.North America toll-free: 1-877-869-7212 | International: +1-403-451-0327 Email: support@blacklinegps.comwww.blacklinetracking.com
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