Bmw 228I Coupe Service And Warranty Information

2015-04-13

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1806547_2-4-6-z4_bmw.pdf

Woodcliff Lake, New Jersey 07677

The BMW name, model names and logo are registered trademarks.

Printed in U.S.A. 07/14

SD92-442

*SD92-442*

Service and

Warranty

Information

2014

2 Series, 4 Series,

6 Series & Z4

The Ultimate

Driving Machine®

More about BMW

bmwusa.com

1-800-334-4BMW

The Ultimate

Driving Machine®

European model shown

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year_______________

VIN

Retail/In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

2 Series, 4 Series, 6 Series & Z4 2014

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Table of Contents

Page

2014 2, 4, 6 Series and Z4 Models covered in this Booklet . . . . . . .............. 1

Introduction [for SULEV (PZEV) only] . . . ................................ 1

BMW Ultimate Service™............................................ 1

The BMW Maintenance Program ...................................... 2

Coverage ......................................................2

Maintenance Upgrade Option .........................................3

Intervals .......................................................3

Condition Based Service (CBS) ....................................... 3

Service Required Display ........................................... 4

Info Display screen contents ..........................................4

Info Display screens in the instrument cluster (Z4 only) ........................4

Possible displays (Z4 only) ...........................................5

Control Display screen contents (vehicles with iDrive) .........................6

Symbols .......................................................6

Special Note – Maintenance Intervals ....................................7

Quality Certification I ...............................................8

Fuel Quality – Gasoline (gasoline engines only) .............................8

Maintenance Service Summary ....................................... 8

Standard operations ...............................................8

Engine oil ......................................................9

Maintenance services connected to a specific engine oil service* .................9

Maintenance services that display in CBS .................................9

Frontbrakes ....................................................9

Rearbrakes .....................................................9

Vehicle check ....................................................9

Brake fluid .....................................................10

Spark plugs (connected to specific Engine Oil Service) .......................10

Emission Control Maintenance Schedule . .............................. 10

12VoltBatteryCare .............................................. 11

Corrosion Protection ............................................. 11

Restoring corrosion protection .......................................11

Underbody maintenance ...........................................11

BMW Roadside Assistance ......................................... 12

BMW Roadside Assistance Smartphone Application .........................12

Owner’s Eligibility ................................................12

Getting Started ..................................................12

Calling For Assistance .............................................12

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Services ...................................................... 13

Dispatch Service ................................................13

On-Site Assistance ...............................................13

Lock-Out .....................................................13

Towing Service ..................................................13

Sign-and-Drive ..................................................14

Trip Interruption Benefits ...........................................14

Car Rental Discounts ..............................................14

Exclusions .....................................................14

Customer Assistance Information .................................... 14

Customer Assistance - Notification ....................................15

BBB Auto Line .................................................. 17

California Residents ..............................................17

Special Programs . ............................................... 19

Overview of BMW Limited Warranties . . . ............................... 20

New Vehicle Limited Warranty — 2014 Models

(Valid Only in the U.S.A. including Puerto Rico) . . . ....................... 21

Warrantor .....................................................21

Warranty Begins .................................................21

Warranty Period .................................................21

Warranty Coverage ...............................................21

Safety Belt Warranty - Kansas ........................................21

Other Items ....................................................21

General .......................................................22

Limited Warranty — Rust Perforation 2014 Models . . ...................... 22

Federal Emissions System Defect Warranty

(Valid Only in the U.S.A. including Puerto Rico) . . . ....................... 23

What is not covered ...............................................24

General .......................................................24

Federal Emissions Performance Warranty

(Valid Only in the U.S.A. including Puerto Rico) . . . ....................... 25

California Emission Control Warranty Statement*

Your Warranty Rights and Obligations ................................ 26

Manufacturer’s Warranty Coverage: ....................................27

Owner’s Warranty Responsibilities: ....................................27

California Emission Control System Limited Warranty* ..................... 28

What is not covered ...............................................29

General .......................................................30

California Emission Warranty Parts List (7 years or 70,000 miles) .................31

California Emission Warranty Parts List (8 years or 100,000 miles) ................33

Page

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Notice ........................................................ 35

Correcting, Updating or Changing Vehicle-Related or Ownership Information . .... 35

Tire Warranty Statement ........................................... 35

California Emission Warranty — SULEV (PZEV) ........................... 35

Overview of BMW Limited Warranties for SULEV (PZEV) Models . . ............. 36

California Emission Control Warranty Statement SULEV (PZEV)*

Your Warranty Rights and Obligations ................................ 37

Manufacturer’s Warranty Coverage: ....................................37

Owner’s Warranty Responsibilities: ....................................37

California Emission Control System Limited Warranty SULEV (PZEV)* . ......... 38

What is not covered ...............................................39

General .......................................................39

Page

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2014 2, 4, 6 Series and Z4 Models covered in this Booklet

Series Body Style Models

2 Series Coupe 228i, M235i

4 Series Coupe 428i, 428i xDrive, 435i, 435i xDrive

Convertible 428i, 428i xDrive, 435i

6 Series Coupe 640i, 640i xDrive, 650i, 650i xDrive

Convertible 640i, 640i xDrive, 650i, 650i xDrive

Gran Coupe 640i, 640i xDrive, 650i, 650i xDrive

Z4 Roadster Z4 sDrive28i, Z4 sDrive35i, Z4 sDrive35is

4 Series SULEV (PZEV) Coupe 428i, 428i xDrive

Convertible 428i, 428i xDrive

Introduction [for SULEV (PZEV)

only]

Certain 2014 428i models are certified to

California’s stringent Super Ultra Low Emission

Vehicle (SULEV) standards and also qualify as a

Partial Zero Emission Vehicle (PZEV) under the

California Air Resources Board Zero Emission

Vehicle program. In addition to very low tailpipe

and zero-evaporative emissions, this PZEV

certification includes a unique warranty when the

vehicle is registered in California and certain

other states, as indicated in the SULEV (PZEV)

section beginning on page 35. SULEV (PZEV)

models registered in Delaware, Oregon,

Pennsylvania and Washington are covered by the

California Emission Warranty beginning on

page 26.

The emission certification standard can be

verified on the Vehicle Emission Control

Information label located in the engine

compartment. A representative label is shown

below; the SULEV (PZEV) certification is stated

after the word “California.”

BMW Ultimate Service™

BMW Ultimate Service leads the industry in

providing owners with incredible value and peace

of mind. This service includes:

䉯The BMW Maintenance Program: No cost

factory-recommended maintenance for

4 years/50,000 miles from the original

in-service date, whichever comes first.

䉯BMW Roadside Assistance: No-cost 24/7

on-the-road assistance for 4 years/unlimited

miles from the original in-service date. Also

includes trip-interruption benefits as well as

trip routing services.

䉯New Vehicle Limited Warranty: Limited

coverage for defects in materials and

workmanship for 4 years/50,000 miles from

the original in-service date, whichever comes

first. Repairs will only be made at authorized

BMW centers using Original BMW Parts.

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The BMW Maintenance Program

The BMW Maintenance Program is a benefit

designed to help reduce the cost of ownership.

This program has been devised with the

following objectives: to maximize vehicle safety,

reliability, and resale value by minimizing

breakdowns resulting from wear, and minimizing

cost and inconvenience by computing

maintenance intervals based upon the specific

manner in which each individual vehicle is driven.

A 2014 2, 4, 6 Series and Z4 vehicle purchased

from an authorized BMW center in the United

States (including Puerto Rico) is covered by the

BMW Maintenance Program for 48 months or

50,000 miles, whichever occurs first. Coverage

begins on the date of first retail sale or the date

the vehicle is first placed into service as a sales

demonstrator, Aftersales Mobility Program (AMP)

Vehicle or BMW Group company vehicle,

whichever is earlier.

Any authorized BMW center in the United States

(including Puerto Rico) will perform the

scheduled and/or additional maintenance

services on your vehicle at no expense to you so

long as your vehicle qualifies for coverage under

the BMW Maintenance Program.

Coverage

The BMW Maintenance Program covers all

factory recommended maintenance, as

determined by the Condition Based Service

(CBS) system. Additional specific items that

need replacement due to normal wear and tear,

and that are not covered by the original New

Vehicle Limited Warranty - such as brake pads,

brake rotors, and wiper blade inserts - are

included, provided wear and tear exceeds BMW

wear limits. Any applicable adjustments required

due to normal operating conditions are also

included. See pages 8-10 of this booklet for

additional information.

Exclusions from coverage include the following:

䉯Items reimbursable under your New Vehicle

Limited Warranty

䉯Gasoline and gasoline additive

䉯Windshield washer additive (except when in

conjunction with scheduled maintenance)

䉯Tires, wheel alignment, tire balance and

rotation

䉯Parking brake shoes/linings

䉯Reset Tire Pressure Monitor

䉯Wear and tear of soft trim items, such as:

seats, carpets, moldings, headliner, door

panels and all chrome trim

䉯Damage, including consequential, which

results from negligence, improper operation of

the vehicle, wear and tear or deterioration due

to driving habits or conditions, improper repair,

environmental influences, flood, accident or

fire damage, road salt corrosion, alteration,

installation of non-genuine BMW accessories,

or use of improper, poor quality or

contaminated fuel

䉯Altered or unreadable Vehicle Identification

Number (VIN) or odometer irregularities or

vehicles where the true mileage cannot be

determined

䉯Maintenance or repair after the vehicle is

deemed a total loss

䉯Maintenance or repairs performed by other

than an authorized BMW center within the

United States (including Puerto Rico)

䉯“Topping off” low fluids (e.g., engine oil,

antifreeze, washer fluid, etc.) except when

done in conjunction with a scheduled

maintenance or other required maintenance

work (as outlined in the customized

maintenance checklist printout) that is

performed during an applicable Maintenance

Program period

䉯Vehicles used in competitive events

䉯Oil changes performed outside the

recommended maintenance intervals as

indicated by the Condition Based Service

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Maintenance Upgrade Option

Please contact your authorized BMW center for

information regarding the purchase of optional

Maintenance Program Upgrades. Eligibility and

coverage exclusions may apply.

Intervals

Time intervals should be followed using the

maintenance intervals as indicated by the BMW

Condition Based Service.

Maintenance intervals on motor vehicles have

conventionally been specified based upon

accumulated mileage. However, driving

conditions have a major influence on routine

maintenance requirements; distance traveled is

only one of the significant factors. A vehicle

driven for 50,000 miles of short trips in the city

with numerous cold starts, prolonged periods of

idling, stop-and-go driving, and high engine

speeds during acceleration requires more

frequent maintenance intervals than a vehicle

driven for 50,000 miles for long distances at low

engine speeds primarily at operating

temperature.

The advanced technologies at BMW have led to

the development of the unique BMW Condition

Based Service (CBS) system which computes

the actual optimum maintenance requirements

based not only upon the accumulated mileage,

but taking into account important factors such as

high or low engine speeds, short or long trip

driving.

Condition Based Service (CBS)

CBS is a further development of the Service

Interval Indicator System.

The remaining times for selected maintenance

tasks as well as any legally prescribed dates are

displayed to you individually:

䉯Engine oil

䉯Brakes - front and rear separately

䉯Brake fluid

䉯Vehicle check

䉯Required State Inspection(s)

CBS thus determines the current and future

maintenance requirements. This data can also be

read from the vehicle key by your BMW Service

Advisor and used to propose the optimum scope

of maintenance.

Disconnecting the battery during periods of

long-term storage will interrupt the

calculation of time-based services. BMW

recommends that you have all items requiring

time-based maintenance, such as brake fluid and

possibly also the engine oil and microfilter,

brought up to date by your authorized BMW

center. Also see the section on battery care on

page 11 of this Booklet.

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Service Required Display

Info Display screen contents

The distance remaining until your next service

briefly appears when you switch on the ignition.

The Info Display immediately switches to its

compute mode when you press one of the

two buttons on the turn signal indicator lever.

For certain maintenance operations, you can

view the respective distance remaining or due

date individually in the instrument cluster (Z4

only) or in the Control Display (2 Series, 4 Series

and 6 Series; also Z4 with optional iDrive; see

page 6).

Info Display screens in the instrument

cluster (Z4 only)

1. Push button 1 on the turn indicator lever up

or down repeatedly until the appropriate

symbol appears in the display, accompanied

by the words “SERVICE-INFO”.

2. Press button 2.

3. Use button 1 to scroll through the individual

service items.

4 Series; 2 Series similar

6 Series only

Z4 only

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Possible displays (Z4 only)

1. Button for selecting functions

2. Service requirements

3. Engine oil

4. State required safety inspection*/Roadworthiness test

5. Front brake pads

6. Rear brake pads

7. Brake fluid

*Note: The display icons for the state required safety and emissions inspection may be deactivated by

your authorized BMW center, if the state in which your BMW is registered does not require them.

The sequence of displayed service items may vary. The data for the next service appointment is shown

first.

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Control Display screen contents

(vehicles with iDrive)

The current Status of Service items determined

by the CBS are shown in the Control Display.

You can also view additional information on the

service and maintenance requirements.

1. Open the start menu.

2. Press the controller to open the i-menu.

3. Select “Info sources” and press the

controller.

4. Select “Service Info” and press the controller.

5. If necessary, move the highlight marker. Turn

the controller until “Vehicle status” is

selected and press the controller.

6. If necessary, move the highlight marker. Turn

the controller until “Status” is selected and

press the controller.

A list of selected maintenance operations and, if

applicable, inspections required by law is

displayed.

You can request more detailed information on

every entry.

Select the entry and press the controller.

To exit from the menu:

Select the arrow and press the controller.

Symbols

No service is currently required.

The deadline for service or a state

inspection is approaching. Please contact

your authorized BMW center for an

appointment.

The service deadline has already passed.

You can request more detailed information on

every entry.

Turn the controller to scroll through the list, then

confirm the selected entry.

Confirm to exit the list.

The current service status is automatically saved in

the vehicle’s key. The Service Advisor at your

authorized BMW center has a device called a key

reader. When your Service Advisor inserts your key

into the key reader, all pertinent vehicle and

servicing data will be available, and a customized

maintenance checklist is printed out based on the

specific operations called for by the Condition

Based Service.

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Special Note – Maintenance Intervals

The maintenance requirements for your vehicle

are determined dynamically by the Condition

Based Service (CBS) system. The maintenance

items stated herein reflect the latest information

available at the time of the printing of this

Booklet, and are subject to change.

2014 6 Series and Z4 vehicles built prior to July

2013 utilized a different CBS “connected service

item” interval as detailed on page 10.

The completion of certain subsequent

maintenance items or services, as required to

properly maintain your vehicle, will be specified

at intervals computed by the BMW Condition

Based Service system as follows:

䉯Oil Service: Engine oil should be changed with

the engine at operating temperature.

All 2014 model year 2, 4, 6 Series and Z4

vehicles are factory-filled with BMW High

Performance Synthetic oils. We recommend

BMW High Performance 5W-30 Synthetic Oil

(BMW part number 07 51 0 017 866) for regular

scheduled engine oil changes.

BMW recommends that you check your engine

oil level whenever you add fuel to your vehicle.

For information on checking your engine oil level,

refer to your vehicle’s Owner’s Manual.

If you need to add oil between oil changes and

BMW High Performance Synthetic Oil is

unavailable, for the purpose of topping up the

engine oil level only, BMW recommends use of

one of the below-listed synthetic oils:

The synthetic oils listed below meet BMW’s

Long-life rating LL01 (API rating SL):

䉯Castrol Syntec European Formula SAE 0W-30

䉯Castrol Edge with SPT SAE 5W-40

䉯Mobil 1 SAE 0W-40

䉯Pennzoil Platinum European Formula Ultra

SAE 5W-30

䉯Valvoline SynPower SAE 5W-30

The choice of the right SAE grade is based on

the climatic conditions in the region in which you

normally drive your BMW. To best determine

which SAE grade is best suited for your vehicle,

contact an authorized BMW center.

If you are unable to obtain a recommended

synthetic oil from the list above, for the purpose

of topping up the engine oil level only, use only a

synthetic oil with an API rating of SM or higher.

The following maintenance services:

– Brake Fluid Service;

– Intake Air Cleaner Service;

– Oxygen Sensor Service;

– Spark Plug Service;

– Ventilation Microfilter Service,

must be performed when required as indicated

by the following as applicable:

䉯The specified CBS engine oil service counter

interval

䉯The time interval (the first occurrence based

on the vehicle’s production date)

䉯The stated mileage for a “non-connected”

maintenance service

Refer to pages8-10foradditional information.

Additionally,

– The engine coolant has a long-term rating and

does not need to be changed except for system

repairs.

– The automatic and manual transmissions, and

the all-wheel drive transfer cases installed in

BMW vehicles are factory filled with long-term

rated fluids. The transmission long-term rated

fluid does not need to be changed except when

necessary during repairs to the transmission.

The transfer case long-term rated fluid does

not need to be changed except when indicated

by the vehicle or when necessary during repairs

to the transfer case.

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For your convenience, you may also wish to have

your authorized BMW center perform any

necessary operations to fulfill any state

inspection requirements in your area, concurrent

with the maintenance services specified above

during other repairs. Should you request more

frequent maintenance service, the cost of

these services will not be covered by the

Maintenance Program.

BMW has applied the most modern

technological advances not only to the design

and production of your vehicle, but also to

computing of the optimum maintenance interval

for your type of operations and driving style. Your

authorized BMW center has made a substantial

investment in unique BMW special service tools

to enable BMW factory trained service

technicians to perform quality repairs on your

BMW in minimal time, to help maximize your

satisfaction with your BMW, its longevity, and

resale value.

Quality Certification I

For a detailed list of items inspected, refer to the

Quality Certification I form provided to the Owner

at time of delivery. A copy of the form is on file at

the selling authorized BMW center.

Fuel Quality – Gasoline (gasoline

engines only)

Only use fuels advertised to have adequate

detergency and low alcohol (such as ethanol)

content. Please refer to your owner’s manual for

important information on the fuel recommended

for use in your vehicle. Use of fuels with

insufficient detergent and/or excess alcohol can

cause driveability problems that necessitate

cleaning intake valves and fuel injection valves,

and, when applicable, adjusting the engine idle.

We suggest having this work performed by your

authorized BMW center, perhaps while regular

maintenance is performed. Your authorized BMW

center can also recommend a gasoline additive

that will provide sufficient detergency. This

recommended unscheduled maintenance which

may be necessitated by use of inappropriate

fuels is not required in order to maintain the

emission warranty. It also is not covered by your

vehicle’s warranty because no defect in material

or workmanship or component failure is involved.

Maintenance Service Summary

The Condition Based Service (CBS) system will

determine the requirement for performing the

maintenance services described in this section,

ending on page 10. These services may be

required either individually or in conjunction with

other maintenance services.

Maintenance services are performed as outlined

in this section, based on intervals of either time,

mileage or after performing a specified number

of previous services. These intervals correspond

to the latest information available when this

Booklet was printed. Maintenance intervals are

subject to change with newer vehicles or may

also apply retroactively. Your authorized BMW

center will be able to advise and perform

maintenance services as required by the most

recent information that applies to your vehicle.

The maintenance services “connected to a

specific CBS engine oil service,” as outlined

below, apply to vehicles built as of July 2013.

6 Series and Z4 vehicles built prior to July 2013

utilized a different CBS “connected service item”

interval as detailed on page 10.

Standard operations

Maintenance work:

䉯Verify Check Control messages.

䉯Check indicator and warning lights.

䉯Reset CBS display.

䉯Inspect tires, adjust tire pressures and reset

Tire Pressure Monitor.

䉯Check parking brake functionality while the

vehicle is being driven into the workshop.

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Engine oil

Maintenance work:

䉯Change the engine oil and oil filter (as shown

in CBS). We recommend BMW High

Performance 5W-30 Synthetic Oil

P/N 07 51 0 017 866.

Maintenance services connected to a

specific engine oil service*

*These additional connected services will not be

shown in the vehicle’s CBS display.

Maintenance work:

䉯After every 2nd Engine Oil Service: Ventilation

microfilter: replace ventilation microfilter.

䉯After every 5th Engine Oil Service: Intake air

cleaner: replace air filter element (reduce

replacement interval in dusty operating

conditions).

Maintenance services that display in

CBS

Front brakes

Maintenance work:

䉯Replace brake pads, clean brake pad contact

points in calipers.

䉯Brake discs: Check surface and thickness,

replace as necessary.

Rear brakes

Maintenance work:

䉯Replace brake pads, clean brake pad contact

points in calipers.

䉯Brake discs: Check surface and thickness,

replace as necessary.

䉯Parking brake: Repair or replace parking brake

shoes/linings only if a reduction in the brake’s

effectiveness is noted. When fitted, parking

brake shoes/linings are excluded from

coverage under the BMW Maintenance

Program.

Vehicle check

Maintenance work:

䉯Check operation of horn, headlight flasher and

hazard warning flashers.

䉯Check instrument and control lighting and

heater/air-conditioning blower.

䉯Check lighting system: Turn signals, back-up,

license plate, interior (incl. map, reading

lights), glovebox, luggage area lights.

䉯Safety belts: Check condition and function.

䉯Check windshield wiper and washer jet

positions.

䉯Tires: Check tread depth, wear pattern, outer

condition, inflation pressure. If necessary,

correct pressure.

䉯Reset Tire Pressure Monitor.

䉯Battery: Check state of charge (magic eye) and

charge if required.

䉯Visually inspect all SRS airbag units for torn

covers, obvious damage or attachment of

stickers.

䉯Convertible: Open the convertible top or

retractable hardtop. Activate automatic

rollover protection system via OBD diagnostic

link.

䉯Rear-view mirrors.

䉯Coolant: Check fluid level and concentration.

䉯Windshield washer and intensive cleaning

systems: Check protection level, fluid level; top

up if necessary.

䉯Brake system connections and lines: Check

for leaks, damage and correct positioning.

䉯Underbody, incl. all visible parts (i.e.,

transmission, rear axle, fuel lines, exhaust

system): Check for damage, leaks and

corrosion.

䉯Steering components: Check for clearance,

leaks, damage and wear.

䉯Final Inspection: Road test with check of:

–Brakes

– Steering

– Shock absorbers (visual)

– Transmission

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Brake fluid

Maintenance work:

䉯Replace brake fluid.

Spark plugs (connected to specific

Engine Oil Service)

Maintenance work:

䉯Replace spark plugs at the following intervals:

– All models except Z4 sDrive35i and

Z4 sDrive35is (see below): At every 6th Engine

Oil Service (approximately 60,000 miles).

– Z4 sDrive35i, Z4 sDrive35is: At every 4th

Engine Oil Service (approximately

40,000 miles).

Emission Control Maintenance

Schedule

The maintenance schedule as shown is required

for the proper functioning of the emission control

systems for optimum vehicle performance and

fuel economy.

Basic Engine

Engine oil As specified by CBS

Engine oil filter As specified by CBS

Connected maintenance services items

intervals for 2014 vehicles built as of July 2013:

Fuel System

Air filter Replace at every 5th

Engine Oil Service

Air filter (Z4 only) As specified by CBS

Ignition System

Spark plugs

(All models except

Z4 sDrive35i and

Z4 sDrive35is; see

below)

At every 6th Engine Oil

Service (approximately

60,000 miles)

Spark plugs

(Z4 sDrive35i,

Z4 sDrive35is)

At every 4th Engine Oil

Service (approximately

40,000 miles)

Emission Control

Components

Oxygen sensor 120,000 miles

Oxygen sensor

(228i, M235i, 428i,

428i xDrive, 435i,

435i xDrive, 640i,

640i xDrive and

Z4 sDrive28i if eligible

for the California

Emissions Warranty)

150,000 miles

Oxygen sensor

(SULEV (PZEV) only) 150,000 miles

Oxygen Sensor Service: The oxygen sensor

deteriorates strictly on a mileage basis and must

therefore be replaced to maximize vehicle fuel

economy and minimize exhaust pollution.

Connected maintenance services items

intervals for 2014 6 Series and Z4 vehicles

built prior to July 2013:

Fuel System

Air filter Replace at every 3rd

Engine Oil Service

Ventilation microfilter At every brake fluid

service

Ignition System

Spark plugs

(6 Series and

Z4 sDrive28i)

At every 4th Engine Oil

Service

Spark plugs

(Z4 sDrive35i,

Z4 sDrive35is)

At every 3rd Engine Oil

Service

Vehicle

Vehicle check At every 2nd Engine Oil

Service

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12 Volt Battery Care

If your car is driven only for short distances of

less than 10 miles over a prolonged period of

time, without an occasional drive at highway

speeds, the engine’s charging system will not

maintain the battery. Insufficient use of the

vehicle could result in short term starting

problems and, in the long term, could damage

the battery.

In case the car is not operated for several weeks,

it is advisable to:

䉯consider using a proper trickle charger,

following the charger manufacturer’s

instructions, to maintain the battery’s state of

charge; or

䉯consult your authorized BMW center regarding

battery removal. Once removed, the battery

must be charged and stored in a cool, dry

place where it can be protected from freezing.

If the battery will be stored for over 3 months, it

must be recharged every 3 months, or else it

will become damaged and useless.

Please consult with your authorized BMW center

for further guidance and information.

Corrosion Protection

Extensive corrosion protection measures

implemented by BMW now make it possible to

offer a 12-year unlimited mileage anti-corrosion

warranty against rust perforation on your vehicle

provided that the vehicle is properly maintained.

Information on proper maintenance is available in

this Booklet and your vehicle’s Owner’s Manual.

The major degree of corrosion protection is due

to the electrophoretic dip painting process which

cathodically deposits paint particles on all body

parts, attracting paint particles into the minutest

cavities or seams. Body parts are designed to

provide optimum corrosion protection.

During manufacture, metal exterior body parts

receive an additional corrosion protection coat.

Hood, trunk, doors and other body parts are

coated with PVC and sealed from the outside.

All floor panels receive a resilient coating of PVC

for maximum protection against damage due to

stones, etc.

Corrosion protection materials tested over many

years are applied to the surfaces of cavities and

to the entire underside of the vehicle during and

after assembly.

For additional information on the 12-year

unlimited mileage anti-corrosion warranty see

the Warranty Section of this Booklet (page 22).

Restoring corrosion protection

Please take care that anti-corrosion material is

replaced when your car is repaired after body or

chassis damage.

BMW will not accept any liability for repair of,

or damage caused by, any parts and

accessories not approved by BMW.

Underbody maintenance

The underbody has to be cleaned at least once a

year, in Spring, with plain water in order to

remove mud, chemical sediments and other

deposits. If those materials are not removed,

corrosion (rust) will occur on metal components.

Your authorized BMW center can do this

anti-corrosion service for you.

Do not apply additional undercoating or

rust-proofing on or near the exhaust

manifold, exhaust pipes, catalytic converter or heat

shields. During driving, the substance used for

undercoating could overheat and cause a fire.

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BMW Roadside Assistance

The BMW Roadside Assistance Program

reflects BMW’s commitment to your

complete satisfaction with the BMW

ownership experience.

It’s available for U.S. version BMWs in all

50 states, Canada, and Puerto Rico 24 hours a

day, 365 days a year.

It’s a valuable benefit provided to you at no

additional cost. (Subject to certain limitations and

exclusions noted on page 14).

The BMW Roadside Assistance Program is not a

warranty and does not affect your rights under

the New Vehicle Limited Warranty.

Services provided by a third-party business

partner.

BMW Roadside Assistance

Smartphone Application

The free BMW Roadside Assistance Smartphone

App dispatches fast, reliable service to your

BMW. For more details and to download the App

for your iPhone®, BlackBerry®, Android™or

Windows Mobile® Smartphone, visit

http://roadsidemobile.com/bmw

Owner’s Eligibility

You are covered if your vehicle is:

䉯A new BMW automobile, distributed by

BMW NA, and purchased at an authorized

BMW center, OR;

䉯A new BMW automobile, purchased under the

BMW NA European Delivery Plan, OR;

䉯A new, U.S. version, BMW automobile

purchased under the Diplomatic or Military

Sales programs, operated in any of the

50 states, Canada and Puerto Rico.

The vehicle itself is covered when driven by any

authorized driver.

Protection:

New BMWs — Protection is provided for

4 years/unlimited miles. Note: This does not

affect warranty coverage which remains at

4 years/50,000 miles.

Certified Pre-Owned BMWs — 6 years/unlimited

miles from the original in-service date.

Getting Started

For your convenience, a decal showing Roadside

Assistance information has been affixed on the

driver’s side of the windshield and in the rear

compartment area.

Calling For Assistance

The toll-free BMW Roadside Assistance number

(1 800 332-4269) is answered by a BMW

Roadside Assistance service representative. In

order for you to receive quick and reliable

services, it is essential that you provide detailed

and accurate information to the service

representative.

Be prepared to give:

䉯Your name.

䉯Your complete Vehicle Identification Number

(found on your vehicle registration, or on the

bottom driver’s side of your windshield).

䉯Model description of your vehicle.

䉯License plate number of your vehicle.

䉯Vehicle location (including nearby crossroads/

intersections, highway mile markers, street

numbers, landmarks, etc.)

䉯Location you are calling from (including a

telephone number where you can be reached).

If you are calling from a public phone, wait

there for the return call. Do not leave this

location without informing the Roadside

Assistance service representative.

䉯A description of your vehicle’s problem.

Specific and accurate information will enable

the Roadside Assistance service

representative to provide the proper help.

Note: If you are using the free BMW Roadside

Assistance Smartphone App, the information

above is not required.

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Emergency Valet Service. Should there be a

need beyond BMW Roadside Assistance,

Emergency Valet service will provide a personal

assistant who will help in every way to get you to

your final destination. Emergency Valet service

will help you locate a rental car or taxi agency,

hotel or even help procure airline reservations. In

the event of an emergency, this service will assist

you in getting information out to the proper party,

whether it is business or personal. If we are

unable to contact one of your party, the message

relay service will document the information, and

will make reasonable efforts to deliver the

message to the message recipient.

Personal Trip Routing. Leave the planning to

us. Simply give one of our Roadside Assistance

service representatives a call, and we will provide

you with a detailed, easy to read, computerized

trip itinerary and companion map package.

Please allow up to two weeks to process your

request.

Services

From the information you provide, the BMW

Roadside Assistance service representative will

determine the type of help required.

Dispatch Service

A service provider will be dispatched to the site

of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such as

flat tires, dead batteries, and out of fuel

conditions is provided up to a maximum of

$100.00 per incident by BMW Roadside

Assistance.

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The

New Vehicle Limited Warranty does not cover any

of the above on-site services.

Lock-Out

Your BMW is equipped with an advanced entry

system, which cannot be bypassed by traditional

locksmith methods without significant damage to

your vehicle. However, in the event that you find

yourself locked out, a simple telephone call to

Roadside Assistance will help you get back on

the road. A representative will help you find

transportation or arrange towing service to the

nearest authorized BMW center. Related towing

costs will be compensated up to $100.00 per

incident. You, or the person driving your vehicle,

are responsible for any expenses related to

replacement keys.

Towing Service

In the event of a mechanical breakdown normally

covered under the New Vehicle Limited Warranty,

your vehicle will be transported (at no cost) to the

nearest authorized BMW center. Your vehicle is

also covered in the event of an accident or

collision.

If a breakdown occurs after normal business

hours, your vehicle will be transported to a secure

location and transported to the nearest

authorized BMW center on the next business

day.

If you request that the vehicle be taken to a

location other than the nearest authorized BMW

center, any additional expense will be your

responsibility.

However, you may request (at no cost) to be

taken to a different authorized BMW center as

long as it is within 50 additional miles of the

“nearest” authorized BMW center.

Towing requests for vehicles disabled because of

casualty, fire, act of God, or violation of law

(federal, state or local) are provided at the

expense of the owner/driver.

If it is necessary for you to have your vehicle

towed through your own arrangements, you

must contact BMW Roadside Assistance for

prior authorization and instructions on claim

procedures. All claims must be submitted within

sixty (60) days of the disablement or occurrence,

accompanied by the original receipts. Claims

received after that time period may be

dishonored and are subject to the full discretion

of BMW Roadside Assistance. If BMW Roadside

Assistance is not contacted for “prior”

authorization, the maximum coverage for towing

is $100.00.

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Sign-and-Drive

Typically, if you are within the terms of your

warranty, the services you receive under the

BMW Roadside Assistance program will not

require payment. In most cases, you will simply

sign a receipt from the provider of services.

Trip Interruption Benefits

Trip interruption benefits are provided for

mechanical breakdowns as follows:

䉯Breakdowns that are warranty related, and;

䉯Must occur in excess of 100 miles from the

driver’s primary residence, and;

䉯Repairs cannot be completed during normal

business hours on the same day of

breakdown.

Reimbursements will be made for meals, lodging,

car rentals, and alternate transportation to bring

the driver and the BMW automobile together

after the vehicle has been repaired by an

authorized BMW center. Original receipts must

accompany all reimbursement requests.

Trip interruption coverage is limited to $1,000.00

per incident, for a maximum of five days per

incident.

Always contact BMW Roadside Assistance for

trip interruption benefits. They will assist in

making all the necessary arrangements.

Car Rental Discounts

Discounts are available from several car rental

companies. Benefits may vary with each

company and location, and are subject to change

without notice.

Simply use the following information to receive

your discount:

Avis®:

Discount Code: B769775

1 800 331-1212

Budget®:

Discount Code: T464331

1 800 527-0700

Enterprise®:

Discount Code: NA24109

1 800 RENT-A-CAR

Hertz®:

Discount Code: CDP#1646338

1 888 204-0234

Exclusions

Specifically excluded from coverage are:

䉯Fines, taxes, or impound towing fees caused

by a violation of local or state law.

䉯Expenses related to extreme adverse weather

conditions including, but not limited to, floods,

hurricanes and tornadoes (removal from water,

snow, ice, etc.).

䉯Expenses for the removal of snow tires and

mounting or removal of snow chains.

Customer Assistance Information

Your satisfaction with our product and the services

provided by authorized BMW centers is of great

importance to us. We take pride in our product, as

does the authorized BMW center who services it. If

you should ever have a question regarding your

authorized BMW center’s service or your BMW’s

performance, we recommend that you contact your

authorized BMW center.

When contacting an authorized BMW center, we

suggest that, depending upon the nature of your

contact, you discuss it with either the Sales,

Service, or Parts Manager.

As all matters are resolved at the authorized BMW

center level, it is important that they be given the

opportunity to provide a solution. Should you feel

that you were not provided with the proper

response, we urge you to contact the General

Manager or authorized BMW Center Operator.

Despite the best intentions of all parties, a

misunderstanding may occur between you and

your authorized BMW center. Should this occur

and you require further assistance, please

contact the BMW NA Customer Relations and

Services Department at:

Telephone: 1 800 831-1117

Email: customerrelations@bmwusa.com

Website: www.bmwusa.com

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When contacting us, we ask that you provide the

following information:

䉯Your name, address and telephone number

䉯Vehicle Identification Number (last seven

digits)

䉯Vehicle delivery date

䉯Vehicle mileage

䉯Selling authorized BMW center’s name

䉯Servicing authorized BMW center’s name

䉯Description of the problem

A BMW NA Customer Relations and Services

Representative will carefully review all the facts

involved and let you know what further action will

be taken in conjunction with your authorized

BMW center. Please remember: the first step in

resolving a complaint is to contact the authorized

BMW center that performed the work on your

vehicle. They have the necessary equipment and

the personnel to achieve this goal.

We are confident that every effort will be made to

ensure your satisfaction.

Customer Assistance - Notification

During a specific period (for example, the earlier

of 12 months or 12,000 miles, though this period

varies by state), some states require us or our

authorized BMW center, to repair in a reasonable

number of attempts, any defect or condition

which substantially impairs the use, value, or

safety of a new vehicle sold, leased or registered

in that state.

A reasonable number of attempts is generally

defined as (i) four or more attempts to repair the

same defect (the number of attempts vary by

state) or (ii) the vehicle is out of service by reason

of one or more repair(s) for more than a

cumulative total of 30 days (this period varies by

state), except for delays created by conditions

beyond our control.

If we are unable to correct a defect or condition

covered by these statutes in a reasonable

number of attempts, we may be obligated either

to replace the vehicle or reimburse the owner/

lessee in an amount equal to the purchase price

or lease payments paid by the owner/lessee, less

the amount directly attributable to use of the

vehicle by the owner/lessee.

You should send written notification directly to

BMW of North America, LLC of the existence of

an alleged defect. Send written communication

to the Customer Relations and Services

Department address listed below.

BMW of North America, LLC

Customer Relations and Services Department

P.O. Box 1227

Westwood, NJ 07675-1227

Telephone: 1 800 831-1117

Email: customerrelations@bmwusa.com

IMPORTANT: IF THIS VEHICLE HAS A DEFECT

THAT SUBSTANTIALLY AFFECTS ITS USE,

VALUE OR SECURITY, OR THAT MAY CAUSE

DEATH OR SERIOUS BODILY INJURY IF

DRIVEN, AND WAS PURCHASED, LEASED OR

REGISTERED IN NEW JERSEY, YOU MAY HAVE

THE RIGHT UNDER THE LEMON LAW IN THE

STATE OF NEW JERSEYTO A REFUND OF

THE PRICE OF PURCHASE OR TO YOUR

LEASE PAYMENTS.

Here is a summary of your rights:

To qualify for compensation under the New

Jersey lemon law, you must give the

manufacturer or your dealer opportunity to

repair or correct the defect of the vehicle within

the terms of protection under the lemon law,

which are the first 24,000 miles of operation or

two years after the date of original date of

delivery or whichever comes first.

2. If the manufacturer or your dealer cannot fix

or correct the defect within a reasonable

amount time, you may have the right to return

the vehicle and receive a full refund, less a

discount for the use of the vehicle.

3. If it is assumed that the manufacturer or your

dealer cannot repair or correct the defect and

if the same defect continues to substantially

exist after that the manufacturer has received

a notice of the defect, sent by certified mail

with return receipt, and has had a final

chance to correct the defect or condition

within 10 days of receiving the notice. This

notice must be received by the manufacturer

within the terms of protection and can only

be given after (i) the manufacturer or your

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dealer has attempted two or more times to

correct the defect; (ii) the manufacturer or

your dealer has attempted, at least once, to

correct the defect if the defect is one which

can cause death or serious bodily injury if the

vehicle is operated; or (iii) the vehicle has

been out of service for repairs by a total of 20

calendar days accumulation or more, or in the

case of a rolling motorized house

(motorhome) 45 days or more.

4. If the same defect substantially continues to

exist after the manufacturer has had the last

opportunity to repair or correct the defect,

you may file a claim for compensation under

the New Jersey lemon law.

FOR COMPLETE INFORMATION ABOUT YOUR

RIGHTS AND RESOURCES UNDER THIS LAW,

INCLUDING THE MANUFACTURER’S

ADDRESS FOR NOTIFICATION OF THE

DEFECT, PLEASE CONTACT: NEW JERSEY

DEPARTMENT OF LAW AND PUBLIC SAFETY,

DIVISION OF CONSUMER AFFAIRS, LEMON

LAW UNIT, POST OFFICE BOX 45026,

NEWARK, NEW JERSEY 07101, PHONE

NUMBER: 1 973 504-6226

IMPORTANTE: SI EL VEHÍCULO TIENE UN

DEFECTO QUE AFECTE DE MANERA

SUSTANCIAL SU USO, VALOR O SEGURIDAD, O

QUE PUEDA CAUSAR LA MUERTE O LESIONES

CORPORALES GRAVES SI SE MANEJA, Y SE

COMPRÓ, ARRENDÓO REGISTRÓEN NUEVA

JERSEY, PUEDE TENER DERECHO EN LOS

TÉRMINOS DE LA LEY SOBRE DEFECTOS

CONOCIDA COMO ⬙LEMON LAW⬙DEL ESTADO

DE NUEVA JERSEY A UN REEMBOLSO DEL

PRECIO DE COMPRA O DEL PAGO DEL

ARRENDAMIENTO.

Aquíle damos un sumario de sus derechos:

1. Para tener derecho a una indemnizaciónen

los términos de la ⬙Lemon Law⬙de Nueva

Jersey, debe dar el fabricanteoasu

concesionaria la oportunidad de reparar o

corregir el defecto del vehículo dentro de los

plazos de protección que establece esta ley,

que son las primeras 24,000 millas de

operación o dos años a partir de la fecha de

entrega original, lo que ocurra primero.

2. Si el fabricante o su concesionaria no pueden

arreglar o corregir el defecto en un plazo

razonable, puede tener derecho a devolver el

vehículo y recibir un reembolso íntegro,

menos un descuento por el uso del vehículo.

3. Se da por sentado que el fabricante o su

concesionaria no pueden reparar o corregir el

defecto si el mismo defecto continúa

existiendo de manera sustancial después de

que el fabricante ha recibido una notificación

del defecto enviada por correo certificado

con acuse de recibo, y ha tenido un última

oportunidad de corregir el defecto o

problema en los 10 días posteriores a la

recepción de la notificación. Esta notificación

debe ser recibida por el fabricante dentro de

los plazos de protecciónysólo se puede dar

después de que (i) el fabricante o su

concesionaria han intentado dos o más

veces corregir el defecto, (ii) el fabricante o

su concesionaria han intentado, al menos

una vez, corregir el defecto si este puede

causar la muerte o lesiones corporales

graves si se maneja el vehículo, o (iii) el

vehículo ha estado fuera de servicio por

reparaciones un total de 20 días calendario o

más, o en el caso de una casa rodante

motorizada (casa rodante), 45 días o más.

4. Si el mismo defecto sigue existiendo de

manera sustancial después de que el

fabricante ha tenido la última oportunidad de

reparar o corregir dicho defecto, puede

presentar una reclamación de indemnización

en los términos de la ⬙Lemon Law⬙de Nueva

Jersey.

SI DESEA MÁS INFORMACIÓN ACERCA DE

SUS DERECHOS Y RECURSOS EN LOS

TÉRMINOS DE ESTA LEY, INCLUIDA LA

DIRECCIÓN DEL FABRICANTE PARA

NOTIFICACIONES DE DEFECTOS, ESTOS

SON LOS DATOS DE CONTACTO: NEW

JERSEY DEPARTAMENT OF LAW AND PUBLIC

SAFETY, DIVISION OF CONSUMER AFFAIRS,

LEMON LAW UNIT, POST OFFICE BOX 45026,

NEWARK, NEW JERSEY 07101, TELÉFONO:

1 973 504-6226

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BBB Auto Line

If your concern is still not resolved to your

satisfaction, BMW NA offers additional

assistance through BBB AUTO LINE in

ARKANSAS, CALIFORNIA, GEORGIA, IDAHO,

IOWA, KENTUCKY, MARYLAND,

MASSACHUSETTS, MINNESOTA,

PENNSYLVANIA, and VIRGINIA. BBB AUTO

LINE is a dispute resolution program

administered by the Council of Better Business

Bureaus. BBB AUTO LINE resolves disputes

through mediation or arbitration. Mediation is an

informal proceeding whereby a neutral third party

(mediator) helps the parties to find an acceptable

resolution. Arbitration is also an informal

proceeding in which an impartial third party

renders a decision after a hearing at which both

parties have an opportunity to be heard. You can

select mediation or arbitration or both.

The program is free of charge to you, the

consumer, but there are some minimum

requirements for participation in the program.

Please contact BBB AUTO LINE at the address

or phone number listed below for more details:

BBB AUTO LINE

3033 Wilson Boulevard, Suite 600

Arlington, VA 22201

1 800 955-5100

If you wish to use the program and you qualify for

participation, you will be required to provide the

following information:

䉯Your name and address

䉯The Vehicle Identification Number (VIN)

䉯The make, model and year of your vehicle

䉯A description of the problem with your vehicle

BBB AUTO LINE will also ask you for other

information that may help resolve your concerns,

such as the purchase price of your vehicle, any

mileage at the time of purchase, the current

mileage, and copies of repair orders.

BBB AUTO LINE will notify you when your claim

has been filed. If you decide to arbitrate, you may

attend the hearing in person or by telephone. You

may bring witnesses and give supporting

evidence. You may also submit your claim in

writing and ask for a decision on the documents

you submit, without attending a hearing. BBB

AUTO LINE will usually render a decision within

40 days from the time you file your complaint.

The decision is binding on BMW NA if you

decide to accept it. BMW NA must comply with

the decision within the time frame specified by

the arbitrator.

Important: You must use BBB AUTO LINE

before asserting in court any rights or remedies

created by the Magnuson Moss Warranty Act,

(The Act) 15 U.S.C. Sec. 2301, et seq. You may

also be required to use BBB AUTO LINE before

seeking remedies under your state’s Lemon Law.

If you choose to seek redress by pursuing rights

and remedies not created by Title 1 of Magnuson

Moss Warranty Act, prior resort to the BBB

AUTO LINE is not required by any provision of

the Act.

California Residents

1. BMW OF NORTH AMERICA, LLC (BMW NA)

participates in BBB AUTO LINE, a mediation/

arbitration program administered by the

Council of Better Business Bureaus [3033

Wilson Boulevard, Arlington, Virginia 22201]

through local Better Business Bureaus. The

Arbitration Certification Program of the

California Department of Consumer Affairs

has certified BBB AUTO LINE and BMW.

2. If you have a problem arising under a

BMW NA written warranty, we encourage you

to bring it to our attention. If we are unable to

resolve it, you may file a claim with BBB

AUTO LINE. Claims must be filed with BBB

AUTO LINE within six (6) months after the

expiration of the warranty.

3. To file a claim with BBB AUTO LINE, call

1 800 955-5100. There is no charge for the

call.

4. In order to file a claim with BBB AUTO LINE,

you will have to provide your name and

address, the brand name and Vehicle

Identification Number (VIN) of your vehicle,

and a statement of the nature of your

problem or complaint. You will also be asked

to provide: the approximate date of your

acquisition of the vehicle, the vehicle’s

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current mileage, the approximate date and

mileage at the time any problem(s) were first

brought to the attention of BMW NA or one of

our dealers, and a statement of the relief you

are seeking. There is no charge to the

customer in bringing this claim.

5. BBB AUTO LINE staff may try to help resolve

your dispute through mediation. If mediation

is not successful, or if you do not wish to

participate in mediation, claims within the

program’s jurisdiction may be presented to

an arbitrator at an informal hearing. The

arbitrator’s decision should ordinarily be

issued within 40 days from the time your

complaint is filed; there may be a delay of

7 days if you did not first contact BMW NA

about your problem, or a delay of up to

30 days if the arbitrator requests an

inspection/report by an impartial technical

expert or further investigation and report by

BBB AUTO LINE.

6. You are required to use BBB AUTO LINE

before asserting in court any rights or

remedies conferred by California Civil Code

Section 1793.22. You are not required to use

BBB AUTO LINE before pursuing rights and

remedies under any other state or federal law.

You are also required to use BBB AUTO LINE

before exercising rights or seeking remedies

created by Title I of the Magnuson-Moss

Warranty Act, 15 U.S.C. sec. 2301 et seq. If

you choose to seek redress by pursuing

rights and remedies not created by California

Civil Code Section 1793.22 or Title I of the

Magnuson-Moss Warranty Act, resort to

BBB AUTO LINE is not required by those

statutes.

7. California Civil Code Section 1793.2(d)

requires that, if BMW NA or its representative

is unable to repair a new motor vehicle to

conform to the vehicle’s applicable express

warranty after a reasonable number of

attempts, BMW NA may be required to

replace or repurchase the vehicle. California

Civil Code Section 1793.22(b) creates a

presumption that BMW NA has had a

reasonable number of attempts to conform

the vehicle to its applicable express

warranties if, within 18 months from delivery

to the buyer or 18,000 miles on the vehicle’s

odometer, whichever occurs first, one or

more of the following occurs:

•The same nonconformity [a failure to

conform to the written warranty that

substantially impairs the use, value or safety

of the vehicle] results in a condition that is

likely to cause death or serious bodily injury

if the vehicle is driven AND the

nonconformity has been subject to repair

two or more times by BMW NA or its agents

AND the buyer or lessee has directly

notified BMW NA of the need for the repair

of the nonconformity; OR

•The same nonconformity has been subject

to repair 4 or more times by BMW NA or its

agents AND the buyer has notified BMW NA

of the need for the repair of the

nonconformity; OR

•The vehicle is out of service by reason of

repair of nonconformities by BMW NA or its

agents for a cumulative total of more than

30 calendar days after delivery of the vehicle

to the buyer.

NOTICE TO BMW NA AS REQUIRED ABOVE

SHALL BE SENT TO THE FOLLOWING

ADDRESS:

BMW of North America, LLC

Customer Relations and Services Department

P.O. Box 1227

Westwood, NJ 07675-1227

1 800 831-1117

customerrelations@bmwusa.com

8. The following remedies may be sought in

BBB AUTO LINE: repairs, reimbursement for

money paid to repair a vehicle or other

expenses incurred as a result of a vehicle

nonconformity, repurchase or replacement of

your vehicle and compensation for damages

and remedies available under BMW NA’s

written warranty or applicable law.

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9. The following remedies may not be sought in

BBB AUTO LINE: punitive or multiple

damages, attorney’s fees, or consequential

damages other than as provided in California

Civil Code Section 1794(a) and (b).

10. You may reject the decision issued by a BBB

AUTO LINE arbitrator. If you reject the

decision, you will be free to pursue further

legal action. The arbitrator’s decision and

any findings will be admissible in a court

action.

11. If you accept the arbitrator’s decision,

BMW NA will be bound by the decision, and

will comply with the decision within a

reasonable time not to exceed 30 days after

we receive notice of your acceptance of the

decision.

12. Please call BBB AUTO LINE at

1 800 955-5100 for further details about the

program. IDAHO Residents IMPORTANT: IF

THIS VEHICLE IS DEFECTIVE, YOU MAY

BE ENTITLED UNDER THE STATE’S

LEMON LAW TO REPLACEMENT OF IT OR

A REFUND OF ITS PURCHASE PRICE OR

YOUR LEASE PAYMENTS. HOWEVER, TO

BE ENTITLED TO REFUND OR

REPLACEMENT, YOU MUST FIRST

NOTIFYTHE MANUFACTURER, ITS

AGENT, OR ITS AUTHORIZED DEALER OF

THE PROBLEM IN WRITING AND GIVE

THEM AN OPPORTUNITYTO REPAIR THE

VEHICLE. YOU ALSO HAVE A RIGHT TO

SUBMITYOUR CASE TO THE CONSUMER

ARBITRATION PROGRAM WHICH THE

MANUFACTURER MUST OFFER IN THIS

STATE.

Special Programs

SOMETIMES BMW OF NORTH AMERICA,

LLC (BMW NA) OFFERS A SPECIAL

ADJUSTMENT PROGRAM TO PAY ALL OR

PART OF THE COST OF CERTAIN REPAIRS

BEYOND THE TERMS OF THE WARRANTY.

CHECK WITH YOUR AUTHORIZED BMW

CENTER TO DETERMINE WHETHER ANY

ADJUSTMENT PROGRAM IS APPLICABLE

TO YOUR MOTOR VEHICLE.

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Overview of BMW Limited Warranties

Your vehicle has been specifically adapted and designed to meet the particular operating

conditions and homologation requirements in your country and continental region in order to

deliver the full BMW driving pleasure while the vehicle is operated under those conditions.

If you wish to operate your vehicle in another country or region, you may be required to adapt

your vehicle to meet different prevailing operating conditions and homologation requirements.

You should also be aware of any applicable warranty limitations or exclusions for such country

or region. In such case, please contact the Customer Relations and Services Department for

further information.

The BMW limited warranties apply only to U.S.-specification BMW vehicles and is valid only

when repairs are performed at an authorized U.S. BMW center, subject to all applicable

exclusions or limitations. All other U.S.-specification programs such as Roadside Assistance

and the Maintenance Programs are also valid only in the U.S.

*The California Emissions Control System Limited Warranty applies to all 2014 U.S.-specification BMW

vehicles registered in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey,

Oregon, Pennsylvania, Rhode Island, Vermont or Washington. The California Emissions Control System

Limited Warranty also applies to 2014 SULEV (PZEV) models registered in Delaware, Oregon, Pennsylvania

and Washington. The SULEV (PZEV) models registered in California, Connecticut, Maine, Maryland,

Massachusetts, New Jersey, New York, Rhode Island and Vermont have different emissions warranty

coverage; please refer to the SULEV (PZEV) section beginning on page 35.

¹Refer to the California Emission Warranty Parts List on page 31, or page 33 for specific coverage.

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New Vehicle Limited Warranty —

2014 Models (Valid Only in the

U.S.A. including Puerto Rico)

Warrantor

BMW of North America, LLC (BMW NA) warrants

during the Warranty Period the 2014 U.S.-

specification BMW vehicles distributed by

BMW NA or sold through the BMW NA European

Delivery Program against defects in materials or

workmanship to the first retail purchaser, and

each subsequent purchaser.

Warranty Begins

Coverage begins on the date of first retail sale or

the date the vehicle is first placed into service as

a sales demonstrator, Aftersales Mobility

Program (AMP) Vehicle or company vehicle,

whichever is earlier.

Warranty Period

The warranty period is 48 months or

50,000 miles, whichever occurs first, except for

as noted below.

Warranty Coverage

To obtain warranty service coverage, the vehicle

must be brought, upon discovery of a defect in

material or workmanship, to the workshop of any

authorized BMW center in the United States

(including Puerto Rico), during normal business

hours.

The authorized BMW center will, without charge

for parts or labor, either repair or replace the

defective part(s) using new or authorized

remanufactured parts. The decision whether to

repair or replace said part(s) is solely the

prerogative of BMW NA. Parts for which

replacements are made become the property of

BMW NA. In all cases, a reasonable time must be

allowed for warranty repairs to be completed

after the vehicle is received by the authorized

BMW center.

Warranty repairs do not constitute an extension

of the original limited warranty period for the

vehicle or a part thereof.

All maintenance services must be performed to

keep your warranty coverage valid. It is the

owner’s responsibility to maintain the vehicle as

indicated by the vehicle’s Condition Based

Service (CBS) display and/or as outlined in the

Maintenance Service Summary section of this

booklet. Prior to performing service or repair

work under warranty, when necessary, the owner

must present to the authorized BMW center

proof that the periodic maintenance services

were performed at the required intervals. The

repair invoices/receipts for the completion of

required maintenances services should be

retained for this purpose.

Safety Belt Warranty - Kansas

Safety belts are covered under the BMW New

Vehicle Limited Warranty for defects in material

or workmanship for a period of 10 years,

unlimited mileage from the date of purchase. In

order to be eligible for this coverage, the vehicle

must be a new car retailed in the State of Kansas

and the repair performed by an authorized BMW

center in Kansas.

Other Items

Wheel alignment, balancing and wiper blade

inserts are covered up to the first 2,000 miles on

the vehicle.

Items which are subject to wear and tear or

deterioration due to driving habits or

conditions, such as brake pads/linings, brake

discs, clutch disc, pressure plate, filters,

upholstery, trim and chrome items, paint

finish, drive belts, glass, and similar items,

are specifically limited to defects in material

or workmanship.

What is not covered:

Remote control transmitter battery replacement.

Damage, including consequential, which results

from negligence, improper operation of the

vehicle, improper repair, lack of or improper

maintenance, environmental influences, flood,

accident or fire damage, road salt corrosion, or

use of improper or contaminated fuel.

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Damage to the engine, transmission or any

related component caused by improper shifting

of the transmission.

Maintenance services and parts when replaced

during maintenance such as spark plugs

(gasoline engines only), lubricants, fluids, engine

tune-up parts, replacement of filters, coolant,

and refrigerant.

Failure to maintain the vehicle properly in

accordance with the instructions in the Owner’s

Manual or the Service section of this Statement,

that results in the failure of any part of the vehicle.

Modification of the vehicle or installation of any

performance accessories or components

attached to the vehicle which alters the original

engineering and/or operating specifications or

which result in damage to the other original

components, electrical interference, electrical

short, radio static, water leaks and wind noise.

Tires are warranted by their respective

manufacturer. See the Tire Warranty Statement

on page 35.

Driving over rough or damaged road surfaces,

as well as debris, curbs and other obstacles

can cause serious damage to wheels, tires

and suspension parts. This is more likely to

occur with low-profile tires that provide less

cushioning between the wheel and the road.

Be careful to avoid road hazards and reduce

your speed, especially if your vehicle is

equipped with low-profile tires.

Non-genuine BMW Parts — While you may elect

to use non-genuine BMW parts for maintenance

or repair services, BMW NA is not obligated to

pay for repairs of the non-genuine BMW parts or

for repairs of any damage resulting from the use

of non-genuine parts.

BMW NA will not accept any liability under

this warranty for repair of, or damage caused

by, any parts and accessories not approved

by BMW.

This warranty shall be null and void if the

Vehicle Identification Number (VIN) has been

altered or cannot be read, if the odometer has

been replaced or altered and the true mileage

cannot be determined, if the vehicle has been

declared a total loss or sold for salvage

purposes, or if the vehicle has been used in

any competitive event.

General

These warranties give you specific legal rights,

and you may also have other rights which vary

from state to state.

THE DURATION OF ANY IMPLIED

WARRANTIES, INCLUDING THE IMPLIED

WARRANTY OF MERCHANTABILITY, IS

LIMITED TO THE DURATION OF THE

EXPRESS WARRANTIES HEREIN.

BMW NA HEREBY EXCLUDES INCIDENTAL

AND CONSEQUENTIAL DAMAGES,

INCLUDING LOSS OF TIME, INCONVENIENCE,

OR LOSS OF USE OF THE VEHICLE, FOR ANY

BREACH OF ANY EXPRESS OR IMPLIED

WARRANTY, INCLUDING THE IMPLIED

WARRANTY OF MERCHANTABILITY,

APPLICABLE TO THIS PRODUCT.

Some states do not allow limitations on how long

an implied warranty lasts, or the exclusion or

limitation of incidental or consequential

damages, so the above limitations and

exclusions may not apply to you.

Limited Warranty — Rust

Perforation 2014 Models

BMW of North America, LLC (BMW NA) warrants

this original vehicle against defects in materials

or workmanship which will result in rust

perforation of the vehicle body for a period of

12-years unlimited mileage. Coverage begins on

the date of first retail sale or the date the vehicle

is first placed into service as a sales

demonstrator, Aftersales Mobility Program (AMP)

Vehicle or company vehicle, whichever is earlier.

To obtain warranty service coverage, the vehicle

must be brought, upon discovery of any rust

perforation, to the workshop of any authorized

BMW center. This authorized BMW center will,

without charge for parts or labor, either repair or

replace the defective part(s). The decision

whether to repair or replace said part(s) is solely

the prerogative of BMW NA. Parts for which

replacements are made become the property of

BMW NA.

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Warranty repairs do not constitute an extension

of the original limited warranty period for the

vehicle or a part thereof.

BMW of North America, LLC (BMW NA) makes

no other express warranty on this product except

the new car warranty or the warranty as to the

emission control system.

THE DURATION OF ANY IMPLIED

WARRANTIES, INCLUDING THE IMPLIED

WARRANTY OF MERCHANTABILITY, IS

LIMITED TO THE DURATION OF THE

EXPRESS WARRANTIES HEREIN.

BMW OF NORTH AMERICA, LLC (BMW NA)

HEREBY EXCLUDES INCIDENTAL AND

CONSEQUENTIAL DAMAGES, INCLUDING

LOSS OF TIME, INCONVENIENCE, OR LOSS

OF USE OF THE VEHICLE, FOR ANY BREACH

OF ANY EXPRESS OR IMPLIED WARRANTY,

INCLUDING THE IMPLIED WARRANTY OF

MERCHANTABILITY, APPLICABLE TO THIS

PRODUCT.

Some states do not allow limitations on how long

an implied warranty lasts, or the exclusion or

limitation of incidental or consequential

damages, so the above limitations and

exclusions may not apply to you.

This warranty gives you specific legal rights, and

you may also have other rights which vary from

state to state. Any legal claim or action arising

from any express or implied warranty contained

herein must be brought within 12 months of the

date it arises.

This warranty does not apply to damage

caused by negligence, improper accident

damage repairs, or improper use.

BMW NA will not accept any liability under

this warranty for repair of, or damage caused

by, any parts and accessories not approved

by BMW.

This warranty shall be null and void if the

Vehicle Identification Number (VIN) has been

altered or cannot be read, if the odometer has

been replaced or altered and the true mileage

cannot be determined, if the vehicle has been

declared a total loss or sold for salvage

purposes, or if the vehicle has been used in

any competitive event.

Federal Emissions System Defect

Warranty (Valid Only in the U.S.A.

including Puerto Rico)

This warranty applies only to U.S.-specification

vehicles distributed by BMW of North America,

LLC (BMW NA) or sold through the BMW NA

European Delivery Program.

In accordance with the defect warranty

provisions of section 207(b) of the Clean Air Act,

BMW NA warrants to the first retail purchaser,

and each subsequent purchaser, that the car (a)

was designed, built and equipped so as to

conform, at the time of sale, with all regulations

of the U.S. Environmental Protection Agency

applicable at the time of manufacture and (b) is

free from defects in materials and workmanship

which would cause it to fail to conform with

applicable regulations for a period of 2 years or

24,000 miles, whichever occurs first, except for

specific emission control components (as listed

on page 26), for which the warranty period is

8 years or 80,000 miles, whichever occurs first.

Coverage begins on the date of first retail sale or

the date the vehicle is first placed into service as

a sales demonstrator, Aftersales Mobility

Program (AMP) Vehicle or company vehicle,

whichever is earlier.

Warranty claims must be made as soon as

reasonably possible after a defect is discovered.

To make a claim, the car must be brought to any

authorized BMW center during normal business

hours.

The authorized BMW center will, without charge

for parts or labor (including diagnosis), either

repair or replace the defective part, if any. The

decision whether to repair or replace said parts is

solely the prerogative of BMW NA and must be

expected to correct the failure of the warranted

part. Parts for which replacements are made

become the property of BMW NA. In all cases, a

reasonable time must be allowed for warranty

repairs to be completed after the car is received

by the authorized BMW center.

Warranty repairs do not constitute an extension

of the original limited warranty period for the

vehicle or a part thereof.

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For assistance in determining which specific

parts or components of your vehicle are covered

under this warranty, please contact your

authorized BMW center.

It is the owner’s responsibility to have all

scheduled inspection and maintenance services

performed (at the owner’s expense), as

prescribed in the maintenance schedule for the

BMW Emission Control System. Service intervals

are computed by the onboard BMW Condition

Based Service system and displayed on the

instrument panel. The instructions for proper

maintenance and use can be found in the

Owner’s Manual. It is strongly recommended that

any replacement parts used for maintenance,

repair or replacement of emission control

systems be certified BMW Service Parts or BMW

Authorized Remanufactured Parts. Without

invalidating this warranty, the owner may elect to

have maintenance, repair or replacement of the

emission control systems performed by any

automotive repair establishment, or elect to use

parts other than certified BMW Service Parts.

However, the cost of such service or parts will not

be covered under this warranty, except in

emergency situations. In an emergency situation,

where an authorized BMW center or a warranty

replacement part is not reasonably available

(within 30 days), repairs may be performed at any

available service establishment using any

equivalent part. BMW NA will reimburse the

owner for such emergency repairs (including

labor, parts and diagnosis not to exceed

BMW NA rates for labor, parts, and diagnosis in

said area) that are covered under this warranty.

Replaced parts and paid invoices must be

presented at an authorized BMW center as a

condition of reimbursement for emergency

repairs not performed by an authorized BMW

center.

The use of replacement parts, which are not of

equivalent quality, may impair the effectiveness

of the emission control system. If other than

certified BMW Service Parts or Authorized

Remanufactured Parts are used for maintenance,

repair or replacement of components affecting

emission control, the owner should obtain

assurances that such parts are warranted by their

manufacturer to be equivalent to genuine BMW

parts in performance and durability. BMW NA

assumes no liability under this warranty with

respect to parts other than genuine BMW parts.

However, the use of non-genuine BMW

replacement parts or non-EPA certified parts

does not invalidate the warranty on other

components, unless non-genuine BMW parts or

non-EPA certified parts cause damage to

warranted parts.

What is not covered

This warranty does not cover malfunctions

caused by any of the following: accident, flood,

misuse, improper adjustment, modification,

alteration, tampering, disconnection, improper or

inadequate maintenance, use of leaded fuel or

fuels containing more than 10% ethanol, or other

oxygenates with more than 2.8% oxygen by

weight (i.e., more than 15% MTBE or more than

3% methanol plus an equivalent amount of

co-solvent).

The replacement of maintenance parts, such as

spark plugs, filters and similar items used in

required maintenance services, the repair or

replacement of maintenance parts beyond the

first required inspection/maintenance, or if the

part has been replaced earlier for reasons other

than it being defective.

The car or any part of the car, unless a failure

causes the car to fail to conform to applicable

emission regulations.

Any car on which the odometer has been

replaced or altered and the true mileage cannot

be determined.

The car, if the Vehicle Identification Number (VIN)

is altered or cannot be read, or if the car has been

declared a total loss or sold for salvage purposes.

General

These warranties give you specific legal rights,

and you may also have other rights which vary

from state to state.

THE DURATION OF ANY IMPLIED

WARRANTIES, INCLUDING THE IMPLIED

WARRANTY OF MERCHANTABILITY, IS

LIMITED TO THE DURATION OF THE

EXPRESS WARRANTIES HEREIN.

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BMW NA HEREBY EXCLUDES INCIDENTAL

AND CONSEQUENTIAL DAMAGES,

INCLUDING LOSS OF TIME, INCONVENIENCE,

OR LOSS OF USE OF THE VEHICLE, FOR ANY

BREACH OF ANY EXPRESS OR IMPLIED

WARRANTY, INCLUDING THE IMPLIED

WARRANTY OF MERCHANTABILITY,

APPLICABLE TO THIS PRODUCT.

Some states do not allow limitations on how long

an implied warranty lasts, or the exclusion or

limitation of incidental or consequential

damages, so the above limitations and

exclusions may not apply to you. Additionally, if

you are a California, Connecticut, Delaware,

Maine, Maryland, Massachusetts, New Jersey,

New York, Oregon, Pennsylvania, Rhode Island,

Vermont or Washington resident and your vehicle

is registered in that state, your vehicle is eligible

for California Emissions Warranty coverage.

These federal warranty provisions also apply to

all vehicles sold in all U.S. states and territories

regardless of whether a state has enacted state

warranty provisions that differ from the federal

provisions.

Federal Emissions Performance

Warranty (Valid Only in the U.S.A.

including Puerto Rico)

In those states and jurisdictions that have

established periodic vehicle emissions tests to

encourage proper vehicle maintenance and

require the car to pass an emissions test

approved by the U.S. Environmental Protection

Agency and:

1. The car was distributed by BMW of North

America, LLC (BMW NA), or sold through the

BMW NA European Delivery Program; and

2. The car has been maintained and operated in

accordance with the instructions for proper

maintenance and use set forth in the Owner’s

Manual supplied with the car; and

3. The car fails to conform to the applicable

emissions standards of the EPA as judged by

an EPA approved emissions test; and

4. The failure to conform results or will result in

the owner of the car having to bear a penalty

or other sanction (including the denial of the

right to use the car) under local state or

federal law if the non-conformity is not

remedied within a specified period of time.

Then, in accordance with the provisions of

section 207(b) of the Clean Air Act, BMW NA

warrants that if the car is eligible for coverage

under this warranty, any non-conformities in the

car, which cause it to fail an EPA-approved

emissions test will, without charge for parts or

labor (including diagnosis), be adjusted, repaired,

or replaced, at the option of BMW NA to proper

specifications, in order to make the car comply

with applicable emissions standards. The

decision whether to adjust, repair or replace parts

is solely the prerogative of BMW NA and must

reasonably be expected to correct the failure of

the warranted part.

Coverage begins on the date of first retail sale or

the date the vehicle is first placed into service as

a sales demonstrator, Aftersales Mobility

Program (AMP) Vehicle or company vehicle,

whichever is earlier. This warranty continues for a

period of 2 years or 24,000 miles, whichever

occurs first, except for specific emissions control

components (as listed on page 26), for which the

warranty period is 8 years or 80,000 miles,

whichever occurs first.

This warranty is made subject to the terms and

conditions that apply to the Emission Control

System Warranty and the New Vehicle Limited

Warranty.

Warranty repairs do not constitute an extension

of the original limited warranty period for the

vehicle or a part thereof.

No claim under this warranty will be denied on

the basis of use of a properly installed EPA

certified emission part for maintenance and

repair.

A vehicle manufacturer may deny an emission

performance warranty claim on the basis of an

uncertified replacement part used in the

maintenance or repair of a vehicle only if the

vehicle manufacturer presents evidence that the

uncertified replacement part is either defective in

materials or workmanship or not equivalent from

an emission standpoint to the original equipment

part.

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Maintenance, replacement, or repair of

emission control devices and systems may be

performed by any automotive repair

establishment or individual using any

certified part.

Immediately after the car has failed an EPA

approved emission short test, your claim can be

made at any authorized BMW center. The

authorized BMW center will honor or deny your

claim within the time period specified by local or

state laws (not to exceed 30 days), to avoid

further penalties or sanctions. If the claim is

denied, the authorized BMW center will notify

you in writing of the reason(s). The authorized

BMW center is required by law to honor the claim

if notice of denial is not received by the owner

within the specified time period.

You may obtain further information concerning

the emission warranties, or report violations of

warranty terms, by contacting the Director, Field

Operations and Support Division (6406J),

Environmental Protection Agency, 401 M Street,

SW, Washington, D.C. 20460.

The following systems are covered by the

Federal Emission Performance Warranty for a

period of 2-years or 24,000 miles, whichever

occurs first. The specific systems may vary

according to model; therefore, all of the systems

listed may not be used on your vehicle. For

assistance in determining which systems and

specific components within these systems apply

to your vehicle, please contact your authorized

BMW center.

AIR INDUCTION SYSTEM

FUEL METERING SYSTEM

IGNITION SYSTEM

POSITIVE CRANKCASE VENTILATION

SYSTEM (PCV)

FUEL EVAPORATIVE CONTROL SYSTEM

EXHAUST SYSTEM

ENGINE EMISSION CONTROL SYSTEM

SENSORS/DEVICES

ONBOARD DIAGNOSTIC SYSTEM (OBD)

RELATED PARTS ASSOCIATED WITH THE

ABOVE SYSTEMS

The following components and/or systems are/is

covered under the Federal Emission Warranty for

a period of 8 years or 80,000 miles, whichever

occurs first.

CATALYTIC CONVERTER

ENGINE CONTROL MODULE (INCLUDING

ONBOARD DIAGNOSTIC SYSTEM)

For assistance in determining coverage of the

specific components of the Onboard diagnostic

system, please contact your authorized BMW

center.

California Emission Control

Warranty Statement* Your

Warranty Rights and Obligations

The California Air Resources Board and BMW of

North America, LLC (BMW NA) are pleased to

explain the emission control system warranty on

your 2014 vehicle. In California, new motor

vehicles must be designed, built and equipped to

meet the State’s stringent anti-smog standards.

BMW NA must warrant the emission control

system on your vehicle for the periods of time

listed below provided there has been no abuse,

neglect or improper maintenance of your vehicle.

*The California Emissions Control System Limited

Warranty applies to all 2014 U.S.-specification

BMW vehicles registered in California,

Connecticut, Delaware, Maine, Maryland,

Massachusetts, New Jersey, Oregon,

Pennsylvania, Rhode Island, Vermont or

Washington. This warranty also applies to SULEV

(PZEV) models registered in Delaware, Oregon,

Pennsylvania or Washington. The SULEV (PZEV)

models registered in California, Connecticut,

Maine, Maryland, Massachusetts, New Jersey,

New York, Rhode Island and Vermont have different

emissions warranty coverage; please refer to the

SULEV (PZEV) section beginning on page 35.

Your emission control system may include parts

such as the fuel injection system, the ignition

system, catalytic converter, and engine computer.

Also included may be hoses, belts, connectors and

other emission-related assemblies.

Where a warrantable condition exists, BMW NA

will repair your vehicle at no cost to you including

diagnosis, parts and labor.

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Manufacturer’s Warranty Coverage:

– For 3 years or 50,000 miles, whichever occurs

first:

1. If your vehicle fails a Smog Check inspection,

all necessary repairs and adjustments will be

made by BMW NA to ensure that your vehicle

passes the inspection. This is your emission

control system PERFORMANCE

WARRANTY.

2. If any emission-related part on your vehicle is

defective, the part will be repaired or replaced

by BMW NA. This is your short-term

emission control system DEFECTS

WARRANTY.

– For 7 years or 70,000 miles (8 years or

100,000 miles for certain models), whichever

occurs first:

If an emission-related part specially noted on

page 31 as having coverage for 7 years or

70,000 miles (8 years or 100,000 miles for

certain models, on page 33) is defective, the part

will be repaired or replaced by BMW NA. This is

your long-term emission control system

DEFECTS WARRANTY.

Warranty repairs do not constitute an extension

of the original limited warranty period for the

vehicle or a part thereof.

Owner’s Warranty Responsibilities:

– As the vehicle owner, you are responsible for

the performance of the required maintenance

listed in your Owner’s Manual. BMW NA

recommends that you retain all receipts

covering maintenance on your vehicle, but

BMW NA cannot deny warranty solely for the

lack of receipts or for your failure to ensure the

performance of all scheduled maintenance.

– You are responsible for presenting your vehicle

to an authorized BMW center as soon as a

problem exists. The warranty repairs should be

completed in a reasonable amount of time, not

to exceed 30 days.

– As the vehicle owner, you should also be aware

that BMW NA may deny your warranty

coverage if your vehicle or part has failed due to

abuse, neglect, improper maintenance or

unapproved modifications.

If you have any questions regarding your

warranty rights and responsibilities, you should

contact:

BMW of North America, LLC

Customer Relations and Services Department

P.O. Box 1227

Westwood, NJ 07675-1227

Telephone: 1 800 831-1117

Email: customerrelations@bmwusa.com

Website: www.bmwusa.com

or the

California Air Resources Board

9528 Telstar Avenue

El Monte, CA 91731

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California Emission Control

System Limited Warranty*

This warranty applies to California certified

vehicles distributed by BMW of North America,

LLC (BMW NA) or sold through the BMW NA

European Delivery Program, registered and

operated primarily in California.

*The California Emissions Control System

Limited Warranty applies to all 2014 U.S.-

specification BMW vehicles registered in

California, Connecticut, Delaware, Maine,

Maryland, Massachusetts, New Jersey, Oregon,

Pennsylvania, Rhode Island, Vermont or

Washington. This warranty also applies to

SULEV (PZEV) models registered in Delaware,

Oregon, Pennsylvania or Washington. The

SULEV (PZEV) models registered in California,

Connecticut, Maine, Maryland, Massachusetts,

New Jersey, New York, Rhode Island and

Vermont have different emissions warranty

coverage; please refer to the SULEV (PZEV)

section beginning on page 35.

BMW NA warrants to the original purchaser and

each subsequent owner that the vehicle is:

a. designed, built and equipped so as to

conform with the applicable California Air

Resources Board emission standards.

b. free from defects in materials and

workmanship which cause any part that can

affect emissions to fail to conform with

applicable requirements or to fail a California

Smog Check test or EPA approved short test

for a period of 3 years or 50,000 miles,

whichever occurs first.

c. free from defects in materials and

workmanship in emission related parts, which

are contained in the California Emission

Warranty Parts List on page 31, for a period of

7 years or 70,000 miles (8 years or

100,000 miles for certain models, on

page 33), whichever occurs first.

Coverage begins on the date of first retail sale or

the date the vehicle is first placed into service as

a sales demonstrator, Aftersales Mobility

Program (AMP) Vehicle or company vehicle,

whichever is earlier.

To obtain service under this warranty, the vehicle

must be brought, upon failure of a Smog Check

test or upon discovery of the defect, to the

workshop of any authorized BMW center, during

normal business hours. The authorized BMW

center will honor or deny your claim within

30 days. If the claim is denied, the authorized

BMW center will notify you in writing of the

reason(s). The authorized BMW center is

required by law to honor the claim if notice is not

given to the owner within 30 days.

The authorized BMW center will, without charge

for parts or labor (including diagnosis), either

adjust, repair or replace the defective part and

other parts affected by the failure of the

warranted part, if any. If your vehicle failed the

California Smog Check test or an EPA approved

short test, then BMW NA will repair your vehicle

so that it will pass this test. Items that require

scheduled replacement are warranted up to the

replacement interval specified in the Service

section of this Statement. BMW NA may repair a

part in lieu of replacing it when performing

warranty repairs. Parts for which replacements

are made become the property of BMW NA. After

3 years or 50,000 miles, and in accordance with

paragraph (c) above, such repairs are limited to

the repair or replacement of those parts

identified in the California Emissions Warranty

List.

If your California registered vehicle is between 7

and 8 years old and has been driven less than

80,000 miles, then your vehicle is eligible for

additional warranty coverage under the Federal

Emissions Warranty.

A repair performed as the result of a Smog Check

test failure due to a defect in a part, which is

warranted for 7 years/70,000 miles (8 years or

100,000 miles for certain models), is covered.

Warranty repairs do not constitute an extension

of the original limited warranty period for the

vehicle or a part thereof.

In all cases, a reasonable time, not to exceed

30 days, must be allowed for a warranty repair to

be completed, after the car is received by the

authorized BMW center.

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It is the owner’s responsibility to have all required

maintenance services performed (at the owner’s

expense), as prescribed in the maintenance

schedule for the BMW Emission Control System.

Service intervals are computed by the Condition

Based Service system and displayed on the

instrument panel.

However, BMW NA will not deny your warranty

repair claims solely because you do not have

maintenance records or you did not perform the

required maintenance unless BMW NA

demonstrates that such lack of required

maintenance is a direct cause of the emission

control system failure. The instructions for

required maintenance and use can be found in

the Owner’s Manual and in the Service section of

this Statement.

It is strongly recommended that any replacement

parts used for maintenance, repair or

replacement of emission control systems be

genuine BMW Service Parts or BMW Authorized

Remanufactured Parts. Without invalidating this

warranty, the owner may elect to have

maintenance, repair or replacement of the

emission control systems performed by any

automotive repair establishment, or elect to use

parts other than BMW Authorized

Remanufactured or genuine BMW Service Parts.

However, the cost of such service or parts will not

be covered under this warranty, except in

emergency situations. In an emergency situation,

where an authorized BMW center is not

reasonably available or a warranty replacement

part is not available within 30 days, repairs may

be performed at any available service

establishment or by any individual using any

replacement part.

A repair not completed within 30 days

constitutes an emergency. BMW NA will

reimburse the owner for such emergency repairs

(including labor, parts and diagnosis not to

exceed BMW suggested retail price for all

warranted parts replaced and labor charges

based on the manufacturer’s recommended time

allowance for the warranty repair and the

geographically appropriate hourly labor rate) that

are covered under this warranty. Replaced parts

and paid invoices must be presented to an

authorized BMW center as a condition of

reimbursement for emergency repairs not

performed by an authorized BMW center.

The use of replacement parts, which are not of

equivalent quality, may impair the effectiveness

of emission control systems. If other than

genuine BMW Service Parts or Authorized

Remanufactured Parts are used for maintenance,

repair or replacement of components affecting

emission control, the owner should obtain

assurances that such parts are warranted by their

manufacturer to be equivalent to genuine BMW

parts in performance and durability. BMW NA

assumes no liability under this warranty with

respect to parts other than genuine BMW parts.

However, the use of non-genuine BMW

replacement parts does not invalidate the

warranty on other components, unless

non-genuine BMW parts cause damage to

warranted parts.

What is not covered

This warranty does not cover malfunctions

caused by any of the following: accident, flood,

misuse, modification, alteration, tampering,

disconnection, improper or inadequate

maintenance, except if performed by an

authorized BMW center doing warranty repair

work, use of leaded fuel or fuel other than as

specified in the Owner’s Manual.

The replacement of maintenance parts, such as

spark plugs (gasoline engines only), filters and

similar items used in required maintenance

services or the repair or replacement of

maintenance parts beyond the first replacement

interval.

Any car on which the odometer has been

replaced or altered and the true mileage cannot

be determined.

The car, if the Vehicle Identification Number (VIN)

is altered or cannot be determined, or if the car

has been declared a total loss or sold for salvage

purposes.

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General

The warranty gives you specific legal rights, and

you may also have other rights which vary from

state to state.

THE DURATION OF ANY IMPLIED

WARRANTIES, INCLUDING THE IMPLIED

WARRANTY OF MERCHANTABILITY, IS

LIMITED TO THE DURATION OF THE

EXPRESS WARRANTIES HEREIN.

BMW OF NORTH AMERICA, LLC (BMW NA)

HEREBY EXCLUDES INCIDENTAL AND

CONSEQUENTIAL DAMAGES, INCLUDING

LOSS OF TIME, INCONVENIENCE, OR LOSS

OF USE OF THE VEHICLE, FOR ANY BREACH

OF ANY EXPRESS OR IMPLIED WARRANTY,

INCLUDING THE IMPLIED WARRANTY OF

MERCHANTABILITY, APPLICABLE TO THIS

PRODUCT.

For assistance in determining which parts are

covered by this warranty, please contact your

authorized BMW center or the BMW NA

Customer Relations and Services Department at

1 800 831-1117. You may obtain further

information concerning the emissions warranty

or report violations of warranty terms by

contacting Air Resources Board (ARB), Mobile

Source Operations Division, 9528 Telstar

Avenue, El Monte, CA 91731. Please include the

title of the BMW service department head and

telephone number.

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California Emission Warranty Parts List (7 years or 70,000 miles)

The following components are covered for defects by the California Emission Control System Limited

Warranty for a period of 7 years or 70,000 miles, whichever comes first. For certain models, the

components are covered for a period of 8 years or 100,000 miles, whichever comes first. See the table

on page 33 for models which components are covered for 8 years or 100,000 miles.

Models: 650i

650i xDrive

(All body styles)

Z4 sDrive35i

Z4 sDrive35is

428i

428i xDrive

SULEV (PZEV)

DE, OR, PA & WA

only

Coverage: 7 Years

70,000 miles

7 Years

70,000 miles

7 Years

70,000 miles

Catalytic Converter •• •

Charge Air Cooler ••

Charge Air Induction Tract

(Charge Air Cooler-To-Intake

Manifold)

••

Charge Air Induction Tract

(Compressor To Charge Air

Cooler)

••

Cylinder Head Cover Gasket

Set

••

Engine Control Module •• •

Evaporative Canister ••

Exhaust Manifold •

Exhaust Manifold Gasket •• •

Exhaust Pipe Gasket

(Between Catalyst &

Turbocharger)

•

Exhaust Pipe with Catalytic

Converter (Underfloor)

••

Fuel Delivery Unit, Right •

Fuel Filler Pipe •

Fuel Supply Module •

Fuel Tank ••

Fuel Tank with Filler Neck ••

High Pressure Fuel Pump •• •

High Pressure Fuel Rail •

High Pressure Sensor (Fuel) •

Injection Valve (Fuel Injector) •

Injection Valve O-Ring •

Intake Manifold •• •

Intake Manifold Gasket Set •

Intake Muffler ••

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Models: 650i

650i xDrive

(All body styles)

Z4 sDrive35i

Z4 sDrive35is

428i

428i xDrive

SULEV (PZEV)

DE, OR, PA & WA

only

Coverage: 7 Years

70,000 miles

7 Years

70,000 miles

7 Years

70,000 miles

Knock Sensor •

Radiator •

Throttle Body •

Torque Converter ••

Transmission Control

Module

•• •

Turbocharger •• •

Vacuum Pump •• •

Vacuum Reservoir •

Valvetronic Actuator ••

VANOS (VVT) Adjustment

Unit

•• •

VANOS Solenoid Valve •

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California Emission Warranty Parts List (8 years or 100,000 miles)

The following components are covered for defects by the California Emission Control System Limited

Warranty for a period of 8 years or 100,000 miles, whichever comes first. The period is noted in the

table below:

Models: 228i M235i 428i

428i xDrive

435i

435i xDrive

640i

640i xDrive

(All body

styles)

Z4 sDrive28i

Coverage: 8 Years

100,000 miles

8 Years

100,000 miles

8 Years

100,000 miles

8 Years

100,000 miles

8 Years

100,000 miles

8 Years

100,000 miles

Camshaft

Sensor

•

Catalytic

Converter

••••••

Charge Air

Cooler

••••••

Charge Air

Induction Tract

•

Cylinder Head

Cover Gasket

Set

••••••

Engine Control

Module

••••••

Evaporative

Canister

•••

Exhaust

Manifold

•

Exhaust

Manifold

Gasket

••••••

Fuel Delivery

Unit, Right

•

Fuel Filler Pipe ••••

Fuel Supply

Module

•••••

Fuel Tank •••••

Fuel Tank with

Filler Neck

•

Heated Rear

Oxygen Sensor

••••

High Pressure

Fuel Pump

••••••

High Pressure

Rail

••

Intake Manifold ••••••

Intake Muffler ••

Knock Sensor ••

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Models: 228i M235i 428i

428i xDrive

435i

435i xDrive

640i

640i xDrive

(All body

styles)

Z4 sDrive28i

Coverage: 8 Years

100,000 miles

8 Years

100,000 miles

8 Years

100,000 miles

8 Years

100,000 miles

8 Years

100,000 miles

8 Years

100,000 miles

Torque

Converter

••••••

Transmission

Control Module

••••••

Turbocharger ••••••

Vacuum Pump ••••••

Valvetronic

Actuator

••••••

VANOS (VVT)

Adjustment

Unit

••••••

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Notice

The “National Traffic and Motor Vehicle Safety Act

of 1966” requires manufacturers to be in a position

to contact vehicle owners when a correction of a

safety-related defect or noncompliance issue with

an applicable federal motor vehicle safety standard

becomes necessary.

Please see the Correcting, Updating or Changing

Vehicle-Related or Ownership Information section.

Correcting, Updating or Changing

Vehicle-Related or Ownership

Information

To enable BMW to contact you with important

vehicle product and safety updates, including

vehicles with expired warranty coverage, please

update your vehicle-related or ownership

information by either:

䉯Logging on at www.bmwusa.com, to access

your My BMW Account (create a new account

as necessary)

䉯Contacting the BMW Customer Relations and

Services Department at 1 800 831-1117

䉯Complete and mail the Information Change

Card, located at the back of this booklet

Please have your vehicle’s 17-character Vehicle

Identification Number (VIN) available.

Tire Warranty Statement

Original equipment tires on new BMW vehicles

are warranted by their respective manufacturer

as detailed in the applicable tire manufacturer’s

warranty statement.

The CD ROM BMW provides in the vehicle’s

documents portfolio contains the warranty

statements for the following original equipment

tire manufacturers (as applicable to your vehicle):

䉯Bridgestone/Firestone

䉯Continental

䉯Goodyear/Dunlop

䉯Hankook

䉯Michelin

䉯Pirelli

However, we also recommend either contacting

or visiting the specific tire manufacturer’s

website to ensure that you have the most current

tire warranty information that applies to your tires.

Should you have difficulty in obtaining the

applicable warranty service from a tire

manufacturer, your authorized BMW center will

assist you in resolving the situation.

Instructions for proper tire care and maintenance

are contained in the Wheels and Tires section of

your vehicle’s Owner’s Manual.

California Emission Warranty —

SULEV (PZEV)

Certain 2014 428i models are certified to

California’s stringent Super Ultra Low Emission

Vehicle (SULEV) standards and also qualify as a

Partial Zero Emission Vehicle (PZEV) under the

California Air Resources Board Zero Emission

Vehicle program. In addition to very low tailpipe

and zero-evaporative emissions, this PZEV

certification includes a unique warranty when the

vehicle is registered in California, Connecticut,

Maine, Maryland, Massachusetts, New Jersey,

New York, Rhode Island or Vermont. The SULEV

(PZEV) models registered in Delaware, Oregon,

Pennsylvania and Washington are covered by the

California Emissions Warranty; this coverage is

described beginning on page 26.

The emission certification standard can be

verified on the Vehicle Emission Control

Information label located in the engine

compartment. A representative label is shown on

page 1.

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Overview of BMW Limited Warranties for SULEV (PZEV) Models

Your vehicle has been specifically adapted and designed to meet the particular operating

conditions and homologation requirements in your country and continental region in order to

deliver the full BMW driving pleasure while the vehicle is operated under those conditions.

If you wish to operate your vehicle in another country or region, you may be required to adapt

your vehicle to meet different prevailing operating conditions and homologation requirements.

You should also be aware of any applicable warranty limitations or exclusions for such country

or region. In such case, please contact the Customer Relations and Services Department for

further information.

The BMW limited warranties apply only to U.S.-specification BMW vehicles and is valid only

when repairs are performed at an authorized U.S. BMW center, subject to all applicable

exclusions or limitations. All other U.S.-specification programs such as Roadside Assistance

and the Maintenance Programs are also valid only in the U.S.

* The California Emissions Control System Limited Warranty applies to all 2014 U.S.-specification BMW

SULEV (PZEV) vehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New

Jersey, New York, Rhode Island or Vermont.

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California Emission Control

Warranty Statement SULEV

(PZEV)* Your Warranty Rights and

Obligations

The California Air Resources Board and BMW of

North America, LLC (BMW NA) are pleased to

explain the emission control system warranty on

your 2014 vehicle. In California, new motor

vehicles must be designed, built and equipped to

meet the State’s stringent anti-smog standards.

BMW NA must warrant the emission control

system on your vehicle for the periods of time

listed below provided there has been no abuse,

neglect or improper maintenance of your vehicle.

*The California Emissions Control System

Limited Warranty SULEV (PZEV) applies to all

2014 U.S.-specification BMW SULEV (PZEV)

vehicles registered in California, Connecticut,

Maine, Maryland, Massachusetts, New Jersey,

New York, Rhode Island or Vermont. The SULEV

(PZEV) models registered in Delaware, Oregon,

Pennsylvania or Washington have different

emissions warranty coverage; please refer to the

California Emissions Warranty section beginning

on page 26.

Your emission control system may include parts

such as the fuel injection system, the ignition

system, catalytic converter, and engine computer.

Also included may be hoses, belts, connectors and

other emission-related assemblies.

Where a warrantable condition exists, BMW NA

will repair your vehicle at no cost to you including

diagnosis, parts and labor.

Manufacturer’s Warranty Coverage:

– For 15 years or 150,000 miles, whichever

occurs first:

If your vehicle fails a Smog Check inspection,

all necessary repairs and adjustments will be

made by BMW NA to ensure that your vehicle

passes the inspection. This is your emission

control system PERFORMANCE WARRANTY.

2. If any emission-related part on your vehicle is

defective, the part will be repaired or replaced

by BMW NA. This is your emission control

system DEFECTS WARRANTY.

Owner’s Warranty Responsibilities:

– As the vehicle owner, you are responsible for

the performance of the required maintenance

listed in your Owner’s Manual. BMW NA

recommends that you retain all receipts

covering maintenance on your vehicle, but

BMW NA cannot deny warranty solely for the

lack of receipts or for your failure to ensure the

performance of all scheduled maintenance.

– You are responsible for presenting your vehicle

to an authorized BMW center as soon as a

problem exists. The warranty repairs should be

completed in a reasonable amount of time, not

to exceed 30 days.

– As the vehicle owner, you should also be aware

that BMW NA may deny your warranty

coverage if your vehicle or part has failed due to

abuse, neglect, improper maintenance or

unapproved modifications.

If you have any questions regarding your

warranty rights and responsibilities, you should

contact:

BMW of North America, LLC

Customer Relations and Services Department

P.O. Box 1227

Westwood, NJ 07675-1227

Telephone: 1 800 831-1117

Email: customerrelations@bmwusa.com

Website: www.bmwusa.com

or the

California Air Resources Board

9528 Telstar Avenue

El Monte, CA 91731

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California Emission Control

System Limited Warranty SULEV

(PZEV)*

This warranty applies to California certified

vehicles distributed by BMW of North America

(BMW NA) or sold through the BMW NA

European Delivery Program, registered and

operated primarily in California.

*The California Emissions Control System

Limited Warranty SULEV (PZEV) applies to all

2014 U.S.-specification BMW SULEV (PZEV)

vehicles registered in California, Connecticut,

Maine, Maryland, Massachusetts, New Jersey,

New York, Rhode Island or Vermont.

BMW NA warrants to the original purchaser and

each subsequent owner that the vehicle is:

a. designed, built and equipped so as to

conform with the applicable California Air

Resources Board emission standards.

free from defects in materials and workmanship

which cause any part that can affect emissions

to fail to conform with applicable requirements

or to fail a California Smog Check test or EPA

approved short test for a period of 15 years or

150,000 miles, whichever occurs first.

c. free from defects in materials and

workmanship in emission related parts for a

period of 15 years or 150,000 miles,

whichever occurs first.

Coverage begins on the date of first retail sale or

the date the vehicle is first placed into service as

a sales demonstrator, Aftersales Mobility

Program (AMP) Vehicle or company vehicle,

whichever is earlier.

To obtain service under this warranty, the vehicle

must be brought, upon failure of a Smog Check

test or upon discovery of the defect, to the

workshop of any authorized BMW center, during

normal business hours. The authorized BMW

center will honor or deny your claim within

30 days. If the claim is denied, the authorized

BMW center will notify you in writing of the

reason(s). The authorized BMW center is

required by law to honor the claim if notice is not

given to the owner within 30 days.

The authorized BMW center will, without charge

for parts or labor (including diagnosis), either

adjust, repair or replace the defective part and

other parts affected by the failure of the

warranted part, if any. If your vehicle failed the

California Smog Check test or an EPA approved

short test, then BMW NA will repair your vehicle

so that it will pass this test. Items that require

scheduled replacement are warranted up to the

replacement interval specified in the Service

section of this Statement. BMW NA may repair a

part in lieu of replacing it when performing

warranty repairs. Parts for which replacements

are made become the property of BMW NA.

A repair performed as the result of a Smog Check

test failure due to a defect in a part, which is

warranted for 15 years/150,000 miles, is covered.

Warranty repairs do not constitute an extension

of the original limited warranty period for the

vehicle or a part thereof.

In all cases, a reasonable time, not to exceed

30 days, must be allowed for a warranty repair to

be completed, after the car is received by the

authorized BMW center.

It is the owner’s responsibility to have all required

maintenance services performed (at the owner’s

expense), as prescribed in the maintenance

schedule for the BMW Emission Control System.

Service intervals are computed by the Condition

Based Service system and displayed on the

instrument panel.

However, BMW NA will not deny your warranty

repair claims solely because you do not have

maintenance records or you did not perform the

required maintenance unless BMW NA

demonstrates that such lack of required

maintenance is a direct cause of the emission

control system failure. The instructions for

required maintenance and use can be found in

the Owner’s Manual and in the Service section of

this Statement.

It is strongly recommended that any replacement

parts used for maintenance, repair or

replacement of emission control systems be

genuine BMW Service Parts or BMW Authorized

Remanufactured Parts. Without invalidating this

warranty, the owner may elect to have

maintenance, repair or replacement of the

emission control systems performed by any

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automotive repair establishment, or elect to use

parts other than BMW Authorized

Remanufactured or genuine BMW Service Parts.

However, the cost of such service or parts will not

be covered under this warranty, except in

emergency situations. In an emergency situation,

where an authorized BMW center is not

reasonably available or a warranty replacement

part is not available within 30 days, repairs may

be performed at any available service

establishment or by any individual using any

replacement part.

A repair not completed within 30 days

constitutes an emergency. BMW NA will

reimburse the owner for such emergency repairs

(including labor, parts and diagnosis not to

exceed BMW suggested retail price for all

warranted parts replaced and labor charges

based on the manufacturer’s recommended time

allowance for the warranty repair and the

geographically appropriate hourly labor rate) that

are covered under this warranty. Replaced parts

and paid invoices must be presented to an

authorized BMW center as a condition of

reimbursement for emergency repairs not

performed by an authorized BMW center.

The use of replacement parts, which are not of

equivalent quality, may impair the effectiveness

of emission control systems. If other than

genuine BMW Service Parts or Authorized

Remanufactured Parts are used for maintenance,

repair or replacement of components affecting

emission control, the owner should obtain

assurances that such parts are warranted by their

manufacturer to be equivalent to genuine BMW

parts in performance and durability. BMW NA

assumes no liability under this warranty with

respect to parts other than genuine BMW parts.

However, the use of non-genuine BMW

replacement parts does not invalidate the

warranty on other components, unless

non-genuine BMW parts cause damage to

warranted parts.

What is not covered

This warranty does not cover malfunctions

caused by any of the following: accident, flood,

misuse, modification, alteration, tampering,

disconnection, improper or inadequate

maintenance, except if performed by an

authorized BMW center doing warranty repair

work, use of leaded fuel or fuel other than as

specified in the Owner’s Manual.

The replacement of maintenance parts, such as

spark plugs, filters and similar items used in

required maintenance services or the repair or

replacement of maintenance parts beyond the

first replacement interval.

Any car on which the odometer has been

replaced or altered and the true mileage cannot

be determined.

The car, if the Vehicle Identification Number (VIN)

is altered or cannot be determined, or if the car

has been declared a total loss or sold for salvage

purposes.

General

The warranty gives you specific legal rights, and

you may also have other rights which vary from

state to state.

THE DURATION OF ANY IMPLIED

WARRANTIES, INCLUDING THE IMPLIED

WARRANTY OF MERCHANTABILITY, IS

LIMITED TO THE DURATION OF THE

EXPRESS WARRANTIES HEREIN.

BMW OF NORTH AMERICA HEREBY

EXCLUDES INCIDENTAL AND

CONSEQUENTIAL DAMAGES, INCLUDING

LOSS OF TIME, INCONVENIENCE, OR LOSS

OF USE OF THE VEHICLE, FOR ANY BREACH

OF ANY EXPRESS OR IMPLIED WARRANTY,

INCLUDING THE IMPLIED WARRANTY OF

MERCHANTABILITY, APPLICABLE TO THIS

PRODUCT.

For assistance in determining which parts are

covered by this warranty, please contact your

authorized BMW center or the BMW NA

Customer Relations and Services Department at

1 800 831-1117. You may obtain further

information concerning the emissions warranty

or report violations of warranty terms by

contacting Air Resources Board (ARB), Mobile

Source Operations Division, 9528 Telstar

Avenue, El Monte, CA 91731. Please include the

title of the BMW service department head and

telephone number.

JOBNAME: 1806547_2-4-6-z4 201 PAGE: 40 SESS: 117 OUTPUT: Wed Jul 2 10:57:47 2014

/tweddle/bmw/service-warranty/1806547_2-4-6-z4/text

Notes:

JOBNAME: 1806547_2-4-6-z4 201 PAGE: 41 SESS: 117 OUTPUT: Wed Jul 2 10:57:47 2014

/tweddle/bmw/service-warranty/1806547_2-4-6-z4/text

Notes:

JOBNAME: 1806547_2-4-6-z4 201 PAGE: 42 SESS: 117 OUTPUT: Wed Jul 2 10:57:47 2014

/tweddle/bmw/service-warranty/1806547_2-4-6-z4/text

Notes:

JOBNAME: 1806547_2-4-6-z4 201 PAGE: 43 SESS: 117 OUTPUT: Wed Jul 2 10:57:47 2014

/tweddle/bmw/service-warranty/1806547_2-4-6-z4/text

Notes:

JOBNAME: 1806547_2-4-6-z4 201 PAGE: 44 SESS: 117 OUTPUT: Wed Jul 2 10:57:47 2014

/tweddle/bmw/service-warranty/1806547_2-4-6-z4/text

Notes:

Information Change Card

Please print new owner or update your customer information

For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117, or at www.bmwusa.com/MyAccount.

The information provided by you will be used by BMW to update

new owner and customer information. Rest assured that we will

not rent or sell your personal information to anyone. To see our

or call 800-831-1117 to request a copy.

Please Check One: Address Change Ownership Change

Mr. Mrs. Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN Current Date: _________________________________________

Date of Change of Status: ______________________________

Sold Privately (Print name & address of new owner above, if known)

Purchased Privately Exported 

Traded Destroyed 

Lease Ended Stolen 

Gifted Never Owned 

Information Change Card

Please print new owner or update your customer information

For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117, or at www.bmwusa.com/MyAccount.

The information provided by you will be used by BMW to update

new owner and customer information. Rest assured that we will

not rent or sell your personal information to anyone. To see our

or call 800-831-1117 to request a copy.

Please Check One: Address Change Ownership Change

Mr. Mrs. Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN Current Date: _________________________________________

Date of Change of Status: ______________________________

Sold Privately (Print name & address of new owner above, if known)

Purchased Privately Exported 

Traded Destroyed 

Lease Ended Stolen 

Gifted Never Owned 

891792_Info Change Card_BMW.qxd:Info Change Card_BMW 1/6/11 3:18 PM Page 2

BMW of North America, LLC

P. O. Box 1227

Westwood, NJ 07675-9868

Attn: Customer Satisfaction

NO POSTAGE

NECESSARY

IF MAILED IN

THE

UNITED STATES

BUSINESS REPLY MAIL

FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

For immediate updates or if there are no cards left, please contact the

BMW Customer Relations Center at: 1-800-831-1117.

BMW of North America, LLC

P. O. Box 1227

Westwood, NJ 07675-9868

Attn: Customer Satisfaction

NO POSTAGE

NECESSARY

IF MAILED IN

THE

UNITED STATES

BUSINESS REPLY MAIL

FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

For immediate updates or if there are no cards left, please contact the

BMW Customer Relations Center at: 1-800-831-1117.

891792_Info Change Card_BMW.qxd:Info Change Card_BMW 1/6/11 3:18 PM Page 1

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year_______________

VIN

Retail/In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

2 Series, 4 Series, 6 Series & Z4 2014

Woodcliff Lake, New Jersey 07677

The BMW name, model names and logo are registered trademarks.

Printed in U.S.A. 07/14

SD92-442

*SD92-442*

Service and

Warranty

Information

2014

2 Series, 4 Series,

6 Series & Z4

The Ultimate

Driving Machine®

More about BMW

bmwusa.com

1-800-334-4BMW

The Ultimate

Driving Machine®

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