Boomerang Tracking ACR30001 Security/Remote Control Transmitter User Manual b2 customerguide Page 1

Boomerang Tracking Corporation Security/Remote Control Transmitter b2 customerguide Page 1

Users Manual

NEVER LEAVE THIS IS YOUR CARWHY THE BOOMERANGTRACKING DEVICE?In response to a growing demand for a more sophisticatedand proactive tracking device, Boomerang Tracking developed the Boomerang device featuring “Instant TheftNotification”. In the event of any unauthorized vehiclemovement, the Boomerang device will immediately send asignal to notify our Security Central of the theft.This earlywarning system dramatically reduces the response time ofour in-house tracking team and increases the chance for asuccessful and speedy recovery of your stolen vehicle.HOW DOES IT WORK?Upon installation of the Boomerang device, you will receive two intelligent key chain Transponders, one of which must be kept with your vehicle’s keys at all times.If the vehicle becomes mobile without the presence of thisTransponder, the Boomerang device will automatically notify the Boomerang tracking team, who will start tracking your stolen vehicle.KEY BENEFITSYou are now benefiting from the most innovative vehicle recovery system providing you with:•Instant theft notification.We will know your vehicle is stolen even if you don’t;•Instant response to theft.If your vehicle is moved without the Transponder on board, the Boomerang device will automatically notify the Boomerang tracking team;•24/7 tracking capabilities across North America;•Security and peace of mind 24 hours a day.FREQUENTLY ASKED QUESTIONSTo provide you with a better value-added service, we have compiled a list of our clients’most frequent questions: Q: Who is Boomerang Tracking Inc.?A: Founded in 1995, Boomerang Tracking Inc. (TSX: BMG) offers a seamless solution to the ever-growing concern for the protection and recovery of stolen vehicles, heavy equipment, cargo, marine equipment and other valuable assets.Q: What is the Boomerang device warranty, guarantee and policy on reimbursement?A: Boomerang Tracking provides a limited warranty on parts and labor covering manufacturing defectsrelating to the Boomerang devices (as per the terms and conditions of the warranty card).In the unlikely event that we do not recover your stolen vehicle, we offer you two options: We will refund you the costs associated with your Boomerang device purchase including unit price,installation and service fees or we will provide you with a new Boomerang unit, including freeinstallation and service fees, all subject to the terms and conditions outlined in your service contract.Q: When will my Boomerang device be functional?A: Once your Boomerang device is installed, it is immediately functional.Q: Is there a recovery fee should my vehicle be stolen?A: Yes there is a recovery fee that is applicable in the event that your vehicle is stolen. Unlike other companies, Boomerang Tracking offers you an in-house tracking team that is committed to locating your vehicle 24 hours a day.This recovery fee, outlined in your service agreement,is often reimbursed by your insurer.Q: Why don’t you provide your customers with a sticker that would warn potential thieves that the vehicle is equipped with a Boomerang device?A: Boomerang Tracking’s success is attributable, in part,to the fact that no one but the installer knows where the device is installed. It may be hidden in many different undisclosed locations in your vehicle. If we would put a sticker on your vehicle, thieves may be tempted to look for the device and dismantle or cause damage to it.Q: What happens if I change orsell my vehicle?A: The Boomerang device is transferable to both a new vehicle and a new owner. It is important that you advise us about any changes by contacting our Customer Service Department.BOOMERANG TRACKING INC.CUSTOMER SERVICEHEAD OFFICE10950 North Dallas Pkwy, Suite 400Dallas,TX 75248United StatesT972.361.8044 F972.361.8043REGIONAL OFFICE23046 Avenida de la Carlota, Suite 600Laguna Hills, CA 92653United StatesT949.916.1901 F949.203.2190TOLL FREET1.877.777.8722 F1.888.234.8641E-MAILinfo@boomerangtracking.comWEB SITEwww.boomerangtracking.comA WORD FROM THE PRESIDENTDear New Customer,I would like to personally thank you for selectingBoomerang®,the most innovative and effective tracking device available today.With the Boomerangtracking device, you never have to worry about leaving your vehicle unattended.Please find the following items in yourCustomer Care Kit:•Two Transponders that you must attach to your key chains (one per key chain).These Transponders should NEVER be left in your vehicle;•Your Service Agreement•Your Warranty Card;•Your Boomerang Customer Card that outlines the steps to follow in the event of a theft. For security purposes, you are advised to keep this card on you at all times;•This Customer Guide that provides you with critical information, including a Frequently Asked Questionssection.Thank you once again for choosing Boomerang, the intelligent vehicle recovery solution. Enjoy the security andpeace of mind of knowing that our in-house tracking team isstanding by to protect your vehicle every second of the day.Cordially,Peter LashchukPresident and CEO®OWNER’S MANUALBE ALERT !•If you lose or break a Transponder, you must immediately contact Boomerang Tracking at 1.877.777.8722. It is important for your safety, to obtain a replacement.Additional Transponders can also be purchased, pleasecontact Boomerang Tracking for more information.•Your Transponders are water resistant – not waterproof!•Your Boomerang unit and Transponders are equipped with batteries.We will notify youwhen they require replacement. Please do not delay in responding to this notice.DO’S AND DON’TS•Don’t leave either Transponder in your vehicle;•If you have your vehicle towed, make sure that your Transponder is in your vehicle;•Never mobilize your vehicle unless your Transponder is attached to your key chain;•Don’t leave any indication that your vehicle is equipped with a Boomerang device in your car;•Don’t miss maintenance appointments as failure to do so may affect our ability to track your vehicle in the event that it is stolen;•If you give your car to any other person (spouse, friend or parking attendant),please make sure to leave the Transponder with them.Compliance Statement ( Part 15.19 )This device complies with Part 15 of the FCC RulesOperation is subject to the following two conditions:1.This device may not cause harmful interference, and2.This device must accept any interference received,including interference that may cause undesired operation.Warning ( Part 15.21 )Changes or modifications not expressly approved by the party responsible for compliance could void the user’sauthority to operate the equipment.

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