Bose 425948 Wireless Noise Cancelling Bluetooth/Bluetooth Low Energy Headset User Manual 20170410 v1 11a 11602267 v1 425948 OG ENG web

Bose Corporation Wireless Noise Cancelling Bluetooth/Bluetooth Low Energy Headset 20170410 v1 11a 11602267 v1 425948 OG ENG web

Contents

User Manual_20170410_v1 - 11a_11602267 v1_425948_OG_ENG_web

Owner’s GuideGuía del usuarioNotice d’utilisationQUIETCOMFORT® 35 SERIES IIWIRELESS HEADPHONES
2 - ENGLISHIMPORTANT SAFETY INSTRUCTIONSPlease read and keep all safety and use instructions.WARNINGS/CAUTIONS• Do NOT use the headphones at a high volume for any extended period. –To avoid hearing damage, use your headphones at a comfortable, moderate volume level. –Turn the volume down on your device before placing the headphones in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.• Do NOT use your headphones while driving for phone calls or any other purpose.• Do NOT use the headphones with noise canceling on at any time the inability to hear surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or walking in or near trac, a construction site or railroad, etc.  –Remove the headphones, or use the headphones with noise canceling o and adjust your volume, to ensure you can hear surrounding sounds, including alarms and warning signals. –Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the  headphones.• Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones o and contact Bose customer service.• Remove headphones immediately if you experience a warming sensation or loss of audio.• Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in injury or property damage due to overheating. • Do NOT use the headphones as aviation communication headsets except in case of emergency. –No incoming audio will be heard with a discharged or improperly installed battery. This could result in the  potential of missed communications while piloting an aircraft. –Extremely loud ambient noise levels common to many propeller-driven aircraft may impair your ability to receive incoming audio communications, particularly during takeo and climb out. –The headphones are not engineered for noise conditions, altitude, temperature or other environmental conditions common in non-commercial aircraft, resulting in possible interference to critical communications.Contains small parts which may be a choking hazard. Not suitable for children under age 3.This product contains magnetic material. Consult your physician on whether this might aect your implantable medical device.• To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture.• Do NOT make unauthorized alterations to this product.• Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).• Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
 ENGLISH - 3REGULATORY INFORMATIONNOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operationThis device complies with FCC and Industry Canada radiation exposure limits set forth for general population.  It must not be co-located or operating in conjunction with any other antenna or transmitter.Meets IMDA Requirements.CAN ICES-3 (B)/NMB-3(B)Management Regulation for Low-power Radio-frequency DevicesArticle XIIAccording to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.Article XIVThe low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal.Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/complianceFrequency band of operation 2400 to 2480 MHz. Bluetooth: Maximum transmit power less than 20 dBm EIRPBluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRPPlease dispose of used batteries properly, following local regulations. Do not incinerate.
4 - ENGLISHREGULATORY INFORMATIONThis symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.Removal of the rechargeable lithium ion battery in this product should be conducted only by a  qualified  professional. Please contact your local Bose retailer or see https://www.bose.com/compliance  for further information.  Names and Contents of Toxic or Hazardous Substances or ElementsToxic or Hazardous Substances and ElementsPart Name Lead (Pb)Mercury (Hg)Cadmium (Cd)Hexavalent (CR(VI))Polybrominated Biphenyl (PBB)Polybrominated diphenylether (PBDE)PCBs X O O O O OMetal Parts X O O O O OPlastic Parts O O O O O OSpeaker X O O O O OCables X O O O O OThis table is prepared in accordance with the provisions of SJ/T 11364.O:  Indicates that this toxic or hazardous substance contained in all of the  homogeneous materials for this part is below the limit requirement of GB/T 26572.X:  Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572.Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “6” is 2006 or 2016.China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plan 9, No. 353 North  Riying Road, China (Shanghai) Pilot Free Trade ZoneEU Importer: EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The NetherlandsTaiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: 886 2 2514 7676Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000  México, D.F. Phone Number: +5255 (5202) 3545Input Rating: 5V     1ACharging temperature range: TBDDischarging temperature range: TBD
 ENGLISH - 5REGULATORY INFORMATION“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet  Apple  performance standards. Apple is not responsible for the operation of this device or its compliance with safety and  regulatory standards. Please note that the use of this accessory with iPod, iPhone or iPad may aect wireless  performance.Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. The trademark “iPhone” is used with a license from Aiphone K.K. App Store is a service mark of Apple Inc. Android, Google Play, Google Assistant and the Google Play logo are trademarks of Google Inc.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.Bose Corporation Headquarters: 1-877-230-5639©2017 Bose Corporation. No part of this work may be reproduced, modified, distributed or  otherwise used without prior written permission.
6 - ENGLISHCONTENTSBose® Connect AppWhat can I do with the Bose Connect app? ........................................................... 8What’s in the Carton?Contents ................................................................................................................................ 9Headphone Controls Power on ............................................................................................................................... 11Power o ............................................................................................................................... 12Headphone functions .......................................................................................................  13Media playback and volume functions ..............................................................  13Call functions ...............................................................................................................  14Smart Button Google Assistant ................................................................................................................  15Set up your Google Assistant ...............................................................................  15Google Assistant functions .................................................................................... 16Alternative Smart button setting ................................................................................. 16Set up noise cancelling ............................................................................................ 16Noise cancelling functions ..................................................................................... 16Battery ChargingConnect the USB cable ................................................................................................... 17Check the battery ...................................................................................................... 17Status IndicatorsBluetooth® indicator .........................................................................................................  18Battery indicator  ...............................................................................................................  18Voice PromptsChange the language .......................................................................................................  19
 ENGLISH - 7CONTENTSBluetooth Connections Pair your mobile device using the Bose® Connect app (recommended) ....  20Choose an alternative pairing method ......................................................................  21Pair using the Bluetooth menu on your mobile device...............................  21Pair using NFC on your mobile device ..............................................................  23Disconnect a mobile device ........................................................................................... 24Reconnect a mobile device ............................................................................................ 24Manage Bluetooth ConnectionsPair an additional mobile device ..................................................................................  25Switch between two connected mobile  devices ...................................................  25Identify connected mobile devices ............................................................................. 25Clear the headphone pairing list .................................................................................. 25Noise CancellingChange noise cancelling settings ................................................................................  26Using the Bose Connect app ................................................................................ 26Using the Smart button ........................................................................................... 26Noise Cancelling only ....................................................................................................... 26Care and Maintenance Store your headphones ................................................................................................... 27Clean the headphones and charging case ............................................................... 27Replacement parts and accessories ........................................................................... 28Limited warranty ................................................................................................................  28Serial Number Location ................................................................................................... 28Troubleshooting Common solutions ............................................................................................................ 29
8 - ENGLISHDownload the Bose Connect app to keep your software up-to-date,  personalize your headphone settings, easily manage Bluetooth connections and access new  features.What can I do with the Bose Connect app?•  Easily connect to and switch between multiple mobile devices with a single swipe.•  Share music with friends.•  Customize your headphone experience: -Name your headphones. -Select a voice prompt language or disable voice prompts. -Enable silent mode by disabling vibration. -Set the bass level. -Adjust the auto-o timer.•  Find answers to frequently asked questions.•   Keep headphones up to date with the latest software. BOSE® CONNECT APP
  ENGLISH - 9ContentsConfirm that the following parts are included:Bose® QuietComfort® 35 wireless  headphones  Carry caseUSB cable 2.5 mm audio cable Airline adapterNote:  If any part of your product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service. Visit global.Bose.com/Support/TBDWHAT’S IN THE CARTON?
10 - ENGLISHPower/Bluetooth buttonVolume down button<Fourth> button Volume up buttonMulti-function  buttonHEADPHONE CONTROLS
 ENGLISH - 1111 - ENGLISHHEADPHONE CONTROLS Power onSlide the Power/Bluetooth button   to the right.If wearing the headphones, you hear a voice prompt  a nnounce the battery level.If holding the headphones, you see the battery indicator   glow green, amber, or red (to indicate the current battery charge level).Note:  When powered on, noise cancelling is fully enabled.
12 - ENGLISHHEADPHONE CONTROLS Power oSlide   to the left.Note:  When the headphones are powered o, noise cancelling is disabled.
 ENGLISH - 13HEADPHONE CONTROLS  ENGLISH - 13Headphone functionsThe headphone controls are located on the bottom of the right earcup.Volume upMulti-function buttonVolume downMedia playback and volume functionsFunction What to doPlay/Pause Press   .Skip Forward Press   twice quickly.Skip Backward Press   three times quickly.Fast forward Press   twice quickly and hold the second press.Rewind Press   three times quickly and hold the third press.Volume Up Press + .Volume Down Press – .
14 - ENGLISHHEADPHONE CONTROLS Call functionsThe Multi-function button   and microphone are located on the right earcup.Multi-function buttonMicrophone Function What to doAnswer a call Press   .End a call Press   .Decline an incoming call Press and hold   for one second.Answer a second incoming call and put the  current call on hold While on a call, press   once. Decline a second incoming call and stay on current call While on a call, press and hold   for one  second.Switch between two calls With two active calls, press   twice quickly.Create a conference call With two active calls, press and hold   for one  second.Activate voice controlWhile not on a call, press and hold   for one second. Refer to your mobile device owner’s guide for  compatibility and usage information about this feature.Mute/unmute a call While on a call, press + and – simultaneously.
  ENGLISH - 15SMART BUTTON The Smart button is a programmable button that can be used to access the Google Assistant (not available in all regions) or change noise cancelling settings. The Smart button is located on the bottom of the left earcup.Note:  The Smart button can be programmed for only one function. Smart  buttonGoogle AssistantYour headphones have the Google Assistant built in. Easily access your own personal Google with the Smart button. For more information on what your Google Assistant can do, download the  Google Assistant app. Note:  Google Assistant is not available in all regions. Set up your Google Assistant1.  In the Bose Connect app, select Google Assistant in the Smart Button menu.2.  Download the Google Assistant app.Note:  Use the Google Assistant app to set up and manage Google Assistant  features such as notifications and favorite playlists and stations. TBD
16 - ENGLISHHEADPHONE CONTROLS Google Assistant functionsFunction What to doSpeak to Google Press and hold the Smart button while you speak. Hear notifications Press the Smart button. Cycle through favorite playlists and stations Press the Smart button twice quickly. Alternative Smart button settingIf Google Assistant is not available in your region, you can set the Smart  button to change noise cancelling settings. Set up noise cancellingIn the Bose Connect app, select Noise Cancelling in the Smart Button menu.Noise cancelling functionsFunction What to doChange noise cancelling setting Press the Smart button. TBD
  ENGLISH - 17Connect the USB cable1.  Plug the small end of the USB cable into the micro-USB connector on the  right earcup. 2.  Plug the other end into a USB wall charger or computer that is powered on. Notes: •  While charging, the battery indicator blinks amber. •  When the battery is fully charged, the battery indicator glows green. •  A full charge powers the  headphones for up to 20 hours when connected wirelessly and 40 hours when connected with a wire.Check the batteryEach time you power on the headphones, the voice prompt announces the   headphone battery charge level. To visually check the battery, the indicator is   l ocated on the right earcup.While the headphones are in use, the battery indicator blinks red when the  battery needs charging. For more information, see “Battery indicator” on page 18.Note:  If connected to an Apple device, the device displays the headphone battery level near the upper right corner of the screen and in the notification center.BATTERY CHARGING
18 - ENGLISHSTATUS INDICATORSThe battery and Bluetooth® indicators are located on the right earcup. Bluetooth indicator Battery  indicatorBluetooth® indicator Indicator activity System stateBlinking blue Ready to pairBlinking white ConnectingSolid white (10 seconds) then powers oConnectedBattery indicator Indicator activity System stateSolid green Medium to full chargeBlinking amber ChargingSolid amber Low chargeBlinking red Need to chargeSolid red Charging error; out of temperature rangeNote:  If connected to an Apple device, the device displays the headphone battery level near the upper right corner of the screen and in the notification center.
  ENGLISH - 19Voice prompts guide you through the pairing and connecting processes and   announce battery level. You can also customize voice prompts using the buttons  on your  headphones.Tip:  You can also change the voice prompt language using the Bose® Connect app.Pre-installed languagesThe following languages are pre-installed on your headphones:•  English •  German •  Korean •  Swedish•  Spanish •  Mandarin •  Italian •  Dutch•  French •  Japanese •  Portuguese To check for additional languagesDownload the Bose® Updater. Visit: btu.Bose.comChange the languageWhen you turn on the headphones for the first time, the voice prompts are in English.  To select a dierent language:1.   Press and hold + and – simultaneously until you hear the voice prompt for the first language option. 2.  Press + or – to move through the list of languages.3.   When you hear your language, press and hold   to select.VOICE PROMPTS
20 - ENGLISHBluetooth wireless technology lets you stream music from mobile devices such as  smartphones, tablets and laptop computers. Before you can stream music from a  device, you must pair the device with your headphones.Pair your mobile device using the Bose® Connect app (recommended)1.  Power on the headphones (see page 11).2.  Download the Bose Connect app and follow the on-screen connection instructions. Once paired, if wearing the headphones, you hear “Connected to <device name>.” If holding the headphones, you see the Bluetooth  indicator on each earbud glow solid white.BLUETOOTH CONNECTIONS
 ENGLISH - 21Choose an alternative pairing methodYou can pair your mobile device with your speaker using Bluetooth wireless  technology or Near Field Communication (NFC).What is NFC?NFC enables a Bluetooth connection by simply tapping two devices together. Refer to your device owner’s guide to see if your model supports NFC.If your mobile device does not  support  Bluetooth pairing via NFC or if you are unsure:Follow the instructions for “Pair using the  Bluetooth menu on your mobile device” on  page 21.If your mobile device supports Bluetooth pairing using NFC:Follow the instructions for “Pair using NFC on your mobile device” on page 23.Note:   If your device supports Bluetooth pairing via NFC, you can use either  pairing method.Pair using the Bluetooth menu on your mobile device1.   Slide  the  Bluetooth button   to the right. If wearing the headphones, you hear “Battery level percent. Ready to pair.”If holding the headphones, you see the Bluetooth indicator   blink blue.BLUETOOTH CONNECTIONS
22 - ENGLISHBLUETOOTH CONNECTIONS 2.  On your device, enable the Bluetooth feature.Tip:  The Bluetooth feature is usually found in the Settings menu.3.  Select your headphones from the device list.Once paired, if wearing the headphones, you hear “Connected to <device name>.” If holding the headphones, you see the Bluetooth indicator on each earbud glow solid white.
 ENGLISH - 23BLUETOOTH CONNECTIONS Pair using NFC on your mobile device1.    With your headphones powered on, unlock your device and enable the   Bluetooth and NFC features. Refer to your  device owner’s guide to learn more  about these features.2.  Tap the NFC touchpoint on your device to the left underside of the headphones.Your device may prompt you to accept pairing.Once paired, if wearing the headphones, you hear “Connected to <device name>.” If holding the headphones, you see the Bluetooth indicator on each earbud glow solid white.
24 - ENGLISHBLUETOOTH CONNECTIONS Disconnect a mobile device•  Disable the  Bluetooth  feature on your device.Tip: You can also disconnect your mobile device using the Bose® Connect app. Reconnect a mobile device•  When powered on, the headphones try to reconnect with the two most  recently-connected  devices. Note:  The devices must be within range (30 ft. or 9 m) and powered on.
  ENGLISH - 25Your headphones can remember up to eight paired Bluetooth® devices in its pairing list and can be actively connected to two devices at a time. Note:  You can only play audio from one device at a time. Pair an additional mobile device1.  Slide   to   and release to hear which device is connected.2.  Within two seconds, slide   to   and release again to connect to the next  device in the headphone pairing list. Repeat until you hear the correct device name.3.  Play audio on the connected Bluetooth device.Switch between two connected mobile  devices1.  Pause audio on your first Bluetooth device.2.  Play audio on your second Bluetooth device.Identify connected mobile devicesSlide   to   and release to hear which device is  currently  connected.Clear the headphone pairing list1.  Slide   to   and hold for 10 seconds, until you hear  “Bluetooth® device list cleared.” 2.  Delete your Bose® QuietComfort® headphones from the Bluetooth list on  your device.All  Bluetooth devices are cleared and the headphones are ready to pair a new device.MANAGE  BLUETOOTH CONNECTIONS
26 - ENGLISHNOISE CANCELLINGNoise cancelling reduces unwanted noise providing a clearer, more lifelike  audio performance. Change noise cancelling settingsYou can choose your preferred noise cancelling setting based on your listening  preferences and environment.Using the Bose Connect appTo change noise cancelling settings, download the Bose® Connect app. Using the Smart buttonIf Google Assistant is not available in your region, you can set the Smart  button to change noise cancelling settings. To set the Smart button to change noise cancelling, see “Alternative Smart button  setting” on page 16).Note:  The Smart button can only be set to control one feature:Noise Cancelling onlyUsing noise cancelling only blocks out sound from the outside world without listening  to audio. 1.  Power on headphones (see page 12). 2.  Disconnect your mobile device (see page 26).Tip:   You can also pause or stop audio (see “Headphone functions” on page 13).TBD
 ENGLISH - 27Store your headphonesThe earcups rotate for easy, convenient storage. Place the headphones flat into the case with the earcups surrounding the two soft dividers. 1.  Rotate both earcups inward so they lay flat.2.  Fold the left earcup up towards the headband. Notes: •  Be sure to turn o the headphones when not in use. •  Before storing the headphones for more than a few months, be sure the battery is fully charged. Clean the headphones and charging caseThe headphones do not require scheduled cleaning. Should cleaning be necessary,  simply wipe the outside surfaces with a soft, dry cloth. Do not allow moisture to get inside the earcups or the audio input connector. Do not use liquids or sprays.CARE AND MAINTENANCE
28 - ENGLISHCARE AND MAINTENANCEReplacement parts and accessoriesReplacement parts and accessories can be ordered through Bose customer serviceLimited warrantyYour QuietComfort® 35 series II headphones wireless headphones wireless headphones are covered by a  limited warranty. Details of the limited warranty are provided on  the product  registration card that is included in the carton. Please refer to the card  for instructions on how to register. Failure to register will not aect your limited  warranty rights.The warranty information provided with this product does not apply in Australia and New Zealand. See our website at www.Bose.com.au/en_au/support/policies.html  or www.Bose.co.nz/en_nz/support/policies.html for details of the Australia and  New Zealand warranty.Serial Number LocationThe serial number is located beneath the right scrim in the back of the earcup. The scrim is the inner screen which covers and protects the  components inside the earcup. To view the serial  number, grab the scrim at the top edge and gently peel it away. Be careful not to press down on or remove any other  components inside the earcup as this could  damage the headphones.S/N: 0110010001AES/N: 0110010001AE
 ENGLISH - 29TROUBLESHOOTING If you experience problems with your headphones:•  Check the state of the status  indicators (see page 18).•  Charge the battery (see page 17).•  Increase the volume on your headphones, mobile device, and music app.•  Try connecting another mobile device (see page 25).If you could not resolve your issue, see the table below to identify symptoms and  solutions to common problems. If you are unable to resolve your issue, contact  Bose® customer service.Common solutionsThe following table lists symptoms and possible solutions to common problems.Symptom SolutionHeadphones do not power on•  Power on the headphones (see page 11).•  Charge the battery.Headphones do not connect with Bluetooth® device•  Disconnect the back-up audio cable.•  Disconnect the USB charging cable.•  On your Bluetooth device: -Turn the Bluetooth feature o and then on. -Delete your Bose®  QuietComfort® headphones from the  Bluetooth list on your  device. Pair again.•  Move your Bluetooth device closer to the headphones and away from any interference or obstructions.•  Pair a dierent Bluetooth device (see page 25).•  Visit global.Bose.com/support/TBD to see how-to videos.•  Clear the headphone pairing list (see page 25) and pair again.Headphones do not pair with NFC•  Make sure your device supports Bluetooth pairing via NFC.•  Unlock your device and turn on the  Bluetooth and NFC features.•  Tap the NFC touchpoint on the back of your Bluetooth device to the NFC touchpoint on the headphones.
30 - ENGLISHTROUBLESHOOTING No sound  •  Power on the headphones and charge the battery.•  Increase the volume on your headphones, your Bluetooth device and music source.•  Slide   to   and release to hear the connected device. Make sure you are using the correct device.•  Move your Bluetooth device closer to the headphones and away from any interference or obstructions.•  Use a dierent music source.•  Pair a dierent Bluetooth device (see page 25).•  If two Bluetooth devices are connected, pause your other  device first.•  If two Bluetooth devices are connected, move the devices within range of the headphones (30 ft. or 10 m). Poor sound quality •  Use a dierent music source.•  Pair a dierent Bluetooth device.•  Disconnect the second device.•  Move your Bluetooth device closer to the headphones and away from any interference or obstructions.No audio from a  device connected by the  back-up audio cable•  Power on your device and play music.•  Secure the ends of the back-up audio cable.•  Increase the volume on your headphones, your Bluetooth® device and music source.•  Connect a dierent device.Poor sound quality from a device connected by audio cable•  Secure the ends of the back-up audio cable.•  Connect another device.Battery won’t charge •  Secure the ends of the USB charging cable.•  If your headphones have been exposed to high or low  temperatures, let the headphones return to room temperature and try charging again.No response from Google Assistant•  Follow Troubleshooting instructions in the Google Assistant app. Noise cancelling setting does not change•  Make sure you have selected to correct setting in the Bose Connect app.
 ENGLISH - 31TROUBLESHOOTING
©2017 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM792727 Rev. 00

Navigation menu