Bose Multimedia Speakers Companion 3 Series Ii Users Manual Acr23A6.tmp

Companion 3 Series II to the manual 6a7ca49d-3152-4af8-8b58-c843d64b3f1b

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COMPANION 3 Series II
®

MULTIMEDIA SPEAKERS

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Français

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English

SAFETY INFORMATION
Please read this owner’s guide
Please take the time to follow this owner’s guide carefully. It will help you set up and operate your system properly
and enjoy its advanced features. Please save your owner’s guide for future reference.
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These CAUTION marks are located on the rear panel of the Acoustimass® module:
The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user 
to the presence of uninsulated, dangerous voltage within the system enclosure that may be of sufficient
magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle, as marked on the system, is intended to alert the user
to the presence of important operating and maintenance instruction in this owner’s guide.

Class B emissions
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations
(Canada only).
WARNING: To prevent electric shock, match the wide blade of the line cord plug to the wide slot of the AC (mains)
receptacle. Insert fully.
WARNING: Do not place computer monitors, floppy disks, hard drives, or other magnetic media within 6 inches of the
Acoustimass module. The magnetic field produced by this module can erase magnetic media and interfere with the
monitor.
WARNING: No naked flame sources, such as lighted candles, should be placed on the apparatus.
CAUTION: Long-term exposure to loud music may cause hearing damage. It is best to avoid extreme volume when
using headphones, especially for extended periods.
This product conforms to the EMC Directive 89/336/EEC and to the Low Voltage Directive 73/23/EEC. The 
complete Declaration of Conformity can be found at www.bose.com/static/compliance/index.html.
Notes:
• The product label is located on the bottom of the product.
• Where the mains plug or appliance coupler is used as the disconnect device, such disconnect device shall remain
readily operable.
• The product must be used indoors. It is neither designed nor tested for use outdoors, in recreation vehicles, or on
boats.

©2006 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior 
written permission. Design and specifications subject to change without notice.

2

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Important Safety Instructions
1.

5HDGWKHVHLQVWUXFWLRQV – for all components before using
this product.

2.

.HHSWKHVHLQVWUXFWLRQV – for future reference.

3.

+HHGDOOZDUQLQJV – on the product and in the owner’s
guide.

4.

)ROORZDOOLQVWUXFWLRQV

5.

'RQRWXVHWKLVDSSDUDWXVQHDUZDWHURUPRLVWXUH – Do
not use this product near a bathtub, washbowl, kitchen sink,
laundry tub, in a wet basement, near a swimming pool, or
anywhere else that water or moisture are present.

6.

&OHDQRQO\ZLWKDGU\FORWK – and as directed by Bose 
Corporation. Unplug this product from the wall outlet before
cleaning.

7.

'RQRWEORFNDQ\YHQWLODWLRQRSHQLQJV,QVWDOOLQDFFRU
GDQFHZLWKWKHPDQXIDFWXUHU¶VLQVWUXFWLRQV – To ensure
reliable operation of the product and to protect it from 
overheating, put the product in a position and location that
will not interfere with its proper ventilation. For example, do
not place the product on a bed, sofa, or similar surface that
may block the ventilation openings. Do not put it in a built-in
system, such as a bookcase or a cabinet that may keep air
from flowing through its ventilation openings.

8.

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9.

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16. 'RQRWOHWREMHFWVRUOLTXLGVHQWHUWKHSURGXFW – as they
may touch dangerous voltage points or short-out parts that
could result in a fire or electric shock.
 6HHSURGXFWHQFORVXUHERWWRPIRUVDIHW\UHODWHG
PDUNLQJV
18. 8VHSURSHUSRZHUVRXUFHV – Plug the product into a proper
power source, as described in the operating instructions or
as marked on the product.

Information about products that
generate electrical noise
If applicable, this equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, this is no guarantee that interference will not
occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a different circuit than
the one to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.

Note: Unauthorized modification of the receiver or radio remote
control could void the user’s authority to operate this equipment.
This product complies with the Canadian ICES-003 Class B
specifications.

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13. 8QSOXJWKLVDSSDUDWXVGXULQJOLJKWQLQJVWRUPVRUZKHQ
XQXVHGIRUORQJSHULRGVRIWLPH – to prevent damage to
this product.
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GURSSHG – Do not attempt to service this product yourself.
Opening or removing covers may expose you to dangerous
voltages or other hazards. Please call Bose to be referred to
an authorized service center near you.

3

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CONTENTS
GETTING STARTED

6

Congratulations on your choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

Unpacking the carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

SETUP AND CONNECTIONS

7

Placing your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Positioning the Acoustimass® module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Positioning the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7
7
8

Making connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the speakers to the module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting other sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8
9
10
10

USING YOUR SPEAKER SYSTEM

11

Controlling the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balancing tone for the sound you like . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11
12

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

REFERENCE

13

Cleaning the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Contacting Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

For your records
The system serial number is located on the bottom of the Acoustimass module.
Serial number: __________________________________________________________________________________
Dealer name: ___________________________________________________________________________________
Dealer phone: __________________________________________________________________________________
We suggest you keep your sales receipt together with this owner’s guide.
Now would be a good time to register your product online at www.bose.com/register.
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GETTING STARTED
Congratulations on your choice
Thank you for purchasing the Bose®Companion® 3 Series II multimedia speaker system.
Bose designed this amplified system to provide true-to-life stereo performance for music,
computer games, and video, plus high-quality sound from a variety of desktop audio sources.
Unique features make this system a superior choice for home or office workspaces.
Companion 3 multimedia speaker system benefits include:
• Small speakers and an easy-to-hide Acoustimass® module that keep your workspace 
clutter free.
• TrueSpace® stereo signal processing for a wide soundstage from speakers positioned close
together.
• Control pod for at-hand volume adjustments and mute capability plus jacks to connect
headphones or external equipment like a CD player, MP3 player, or other audio source.
• Magnetic shielding that allows speaker placement next to your monitor or television 
without on-screen color distortion.

Unpacking the carton
Carefully unpack your speakers and save all of the packing materials, which provide the 
safest means for shipping or transporting. Check to be sure your system includes all of the
parts (Figure 1).
If any part of the system appears damaged, do not attempt to use it. Notify your authorized
Bose dealer immediately. Or, to contact Bose directly, refer to the address sheet included in
the carton.
Figure 1

Acoustimass® module

Carton contents

Speakers

Control pod
Rubber feet
AC power cord
Owner’s guide

Audio input cable

WARNING: 7RDYRLGGDQJHURIVXIIRFDWLRQNHHSSODVWLFEDJVRXWRIWKHUHDFKRIFKLOGUHQ
Now is a good time to copy the serial number, located on the back of the Acoustimass 
module, into the form labeled “For your records” on page 5.

6

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SETUP AND CONNECTIONS
Placing your system
The following guidelines are offered as an aid in placing the speakers and the Acoustimass®
module to provide outstanding performance (Figure 2). Feel free to set up the system where it
is most convenient and provides the sound you enjoy.
Figure 2
Recommended system
placement

Speakers

Acoustimass module
6 inches
(15 cm)
minimum

3 inches
(8 cm)
minimum

Positioning the Acoustimass® module
The Acoustimass module functions as the unseen part of the system. When placed under or
behind furniture, for example, it plays an invisible role in producing lifelike sound.
Keep the module:
• Positioned on a flat surface.
• Within reach of an AC (mains) power outlet.
• With the rear of the module at least 3 inches (8 cm) from a wall.
• With the front aimed away from the wall to decrease or toward the wall to increase bass.
• At least 6 inches (15 cm) from your computer monitor or TV to avoid interference from the
module, which is not magnetically shielded.
• Where nothing blocks the openings on the back of the module, which provide ventilation to
prevent overheating during use.
• Away from heat sources (radiators, baseboards, quartz heater, etc.).
• Resting on the bottom surface, not on the top, a side, or either end (Figure 3).
Figure 3

Ventilation openings

Module placement

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SETUP AND CONNECTIONS
Other suggestions:
• Use the supplied audio input cable, which allows for placement of the module up to 6 feet 
(2 m) from your sound source.
• To place the module farther from the source, use a shielded audio input extension cable
available from retail electronics stores.

Positioning the speakers
The supplied speaker cables allow the speakers to be set up within 6 feet (2 m) of the 
module.
The speakers are designed for desktop placement on stands that lift them slightly above the
surface or for resting directly on it.
If you prefer to use the speakers without stands, removing them is simple (Figure 4). After
removing a speaker from the stand, apply the supplied rubber feet to the bottom surface 
for stability.
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WKHPWRPRYHSDUWLFXODUO\RQVPRRWKVXUIDFHVOLNHDGHVNWRS
Keep the speakers:
• Up to 3 feet (91 cm) from the sides of the screen.
• At equal distance on each side of the computer monitor or TV and slightly angled away
from it (Figure 2 on page 7).
a.

Figure 4

b.

Removing a speaker from
the stand (a) and applying
rubber feet (b) to the
speaker

Making connections
Custom cables supplied with this system simplify connections to the labeled jacks on the rear
of the Acoustimass® module (Figure 7).
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VRXUFHFRPSRQHQWVDUHFRQQHFWHGWRWKHPRGXOH

8

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SETUP AND CONNECTIONS

Connecting the speakers to the module
The speakers, control pod, and computer all connect directly to the Acoustimass® module.
1.

Insert the connector on each speaker cable into the corresponding L or R jack labeled
To Speakers on the rear of the Acoustimass module (Figure 5).

Figure 5
CAUTION: Connect only
Companion® 3 speakers to these
jacks. Connecting any other
electronic device to these jacks
may damage your speaker system.

Speaker connection jacks

2.

Insert the control pod cable into the jack labeled To Control Pod on the rear of the
module. Be sure the cable connector is right side up, with the arrow showing (Figure 6).

Figure 6
Arrow indicator

Proper control pod cable
connection

3.

Insert the connector on one end of the supplied audio input cable into the jack labeled
From Computer on the rear of the module. Connect the other end to the audio output
jack on your computer (Figure 7).

Figure 7
Labels on the module for
ease in making connections

Right
speaker

Left
speaker

Acoustimass Module

To
Speakers

AC outlet

From
Computer
Computer
To
Control Pod
Power cord

Control Pod

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FDEOHDQGLQVHUWWKHDGDSWHULQWRWKHSKRQRMDFNVRQ\RXUVRXUFH

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SETUP AND CONNECTIONS

Connecting the power cord
Plugging in and turning on the Acoustimass® module is the final step before using the system.
1.

Insert the small connector end of the power cord into the AC INPUT jack on the module.

2.

Plug the large connector into an AC power (mains) outlet.

3.

Turn the power switch, located on the back of the Acoustimass module, to ON (|).

On the control pod, the LED turns yellow to indicate the system is on and is ready for use.

Connecting other sources
The control pod features two jacks: one for connection directly to another sound source and
the other for a headphone.
• To connect an external CD or MP3 player to your system, plug the cable from the sound
source output jack into the input jack ( ) on the control pod. See Figure 8 on page 11.
• To connect headphones, insert the connector on the headphone cable into the headphone
jack on the control pod. This connection mutes the sound from the speakers.

10

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USING YOUR SPEAKER SYSTEM
Controlling the system
To begin using your Companion® 3 speaker system (Figure 8):
1.

Be sure your computer or other sound source is turned on.

2.

If you have not yet done so, also turn on the power switch on the rear of the Acoustimass® module.

If the LED on the control pod is yellow, touch the top of the control pod to active the system.
The light then turns green.
Figure 8

Bass compensation

Switches and settings

Standby/active
LED

Mute/activate
touch control
Volume
control

Power
switch
Headphone
jack

Sound source
jack

Controlling the volume
To adjust the sound level using your speaker system controls:
• For volume – Rotate the outer band on the control pod clockwise to increase or counterclockwise to decrease the volume (Figure 8).
• For mute – Gently press the mute/standby touch control on the pod. To unmute, press
again.
The control pod LED light turns yellow when the system is muted (or in standby mode), and
green when it is active.
To use the sound source volume control instead of the control pod:
• Rotate the outer band on the control pod clockwise until it approaches maximum volume.
• Use the volume control on your computer or other sound source to adjust the level as you
listen.
Note: Setting a source volume control to the highest level may activate the speaker system’s
internal protection circuity and reduce speaker volume.

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USING YOUR SPEAKER SYSTEM

Balancing tone for the sound you like
The acoustics of your room affects the sound you hear there. Upholstered furniture, carpets,
and drapes absorb sound, which can muffle the treble (high frequencies). Bare floors, walls,
and furniture have the opposite effect and can make the treble sound shrill.
A bass compensation control on the Acoustimass® module enables you to balance the tones
you hear.
There are two ways to adjust the bass:
• Turn the control clockwise to increase or counterclockwise to decrease bass.
• Reposition the module. To increase bass, turn the front of the module toward a wall or other
nearby surface. To decrease bass, aim the front from the wall.

Troubleshooting
Problem

What to do

The speaker system does not
play

• Make sure all connections are secure. (See “Making
connections” on page 8.)
• Check your speaker wires for damage or frays, which
can cause an open or short circuit.
• Be sure that the sound source is plugged in and 
playing at an audible volume.
• Make sure the power is on and the system is not
muted. The LED on the control pod should be green
when unmuted.
• If using a PC, check your sound card settings to make
sure the “Digital output only” setting is turned OFF.
This setting is typically found in the Options menu of
the volume control icon. This icon is usually located in
the lower right-hand corner of the Windows desktop.

The speaker system sound
seems distorted

• Decrease the volume of the sound source and
increase the speaker system volume using the control
pod.

One speaker does not perform
or sounds distorted

• Check connections from the speakers, control pod,
and computer to the Acoustimass® module. (See
“Making connections” on page 8.)
• Be sure the cable from the unheard speaker is firmly
inserted in the proper To Speaker jack on the module.
• Switch the connection of both speakers to jacks on
the rear of the Acoustimass module.
-

If this does not resolve the problem for the 
originally unheard speaker, this speaker may be
the cause. Contact Bose® Customer Service.

-

If the problem switches to the other speaker (the
one that previously performed) a defective output
channel on the sound source may be the cause.
Try a different source.

-

If this does not resolve the problem, the Acoustimass module may be the cause. Contact Bose
Customer Service.

• Check balance levels on your sound source.

12

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REFERENCE
Cleaning the system
Wipe the speakers and module with a dry cloth.
• Do not use solvents or chemicals.
• Do not allow liquids or objects to enter the rear panel or the front port of the module; the
speaker grilles, or any part of the control pod.

Contacting Customer Service
For additional help in solving problems, contact Bose® Customer Service. Refer to the
address sheet included in the carton.

Limited warranty
This system is covered by a transferable limited warranty.
Details of the limited warranty are provided on the Product Registration Card that came with
your system. Please fill out the information section on the card and mail it to Bose. Failure to
do so, however, will not affect your limited warranty rights.

Technical Information
Driver complement
Two magnetically shielded 2-inch (5.0 cm) long-throw, wide-range transducers
One 5.25-inch (13.3 cm) woofer

Power rating
USA/Canada: 120V
50/60 Hz
International: 220-240V
50/60 Hz
Japan: 100V
50/60 Hz

Dimensions (approximate)
Speakers on stand: 6"H x 33/8"W x 31/4"D (15 cm x 8.6 cm x 8.2 cm) 
Speakers without stand: 21/2"H x 23/4"W x 21/2"D (6.3 cm x 7.1 cm x 6.3 cm)
Acoustimass® module: 81/2"H x 63/4"W x 133/4"D (21.7 cm x 17.2 cm x 34.8 cm)
Control pod: 21/2"Dia x 11/8"H (6.3 cm x 2.8 cm)

Weight (approximate)
One speaker, unpacked: 0.8 lb (0.4 kg)
Acoustimass module, unpacked: 14.7 lb (6.7 kg)
Control pod: 0.5 lb (0.2 kg)

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--BOS~

Better sound through research®

1 1111111111 III
296583

©2006 Bose Corporation, The Mountain,
Framingham, MA 01701-9168 USA
AM296583 Rev.OO

Important notes on system setup and use

To Speakers jacks
Connect only Companion® 3 speakers to the jacks labeled To Speakers on the back of the
Acoustimass® module.
I
I

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To Speakers
WARNING! Connect only to

Back of the
Acoustimass
module

satellite speakers provided

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lOG>
To Control Pod

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Power

j)

I

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AClnput

A

CAUTION: Connecting any other electronic device to these jacks may damage your equipment.

Control pod cable connector
1.

Be sure the cable connector is right side up, with the arrow showing, before inserting it.

2.

Insert it into the jack labeled To Control Pod on the back of the Acoustimass module.
I

L@~

R@

To Speakers
WARNING! Connect only 10

Back of the
Acoustimass
module

satellite speakers provided

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.....
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Control pod
cable
connector

To Control Pod

To Control Pod

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Power

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AClnput

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CAUTION: Improperly inserting the control pod cable connector may damage the product.

System activation
To begin using the system:
1.

Turn on your computer or other sound source.

2.

Turn on the Companion 3 speaker system power.
Use the switch labeled Power on the back of the Acoustimass module.

3.

Press the top of the control pod to unmute the system (if the indicator light is yellow).
The indicator light turns green when the system activates.

4.

Adjust the volume by rotating the outer band of the control pod.
Press to activate

Watch for green light

Rotate to adjust volume

--ElO.5'~

Better sound through research®

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273708

AM273708 Rev. 01 Z2T

OUR COMMITMENT TO YOU
We take great pride in designing each of our products with the goal of providing the highest accuracy musical performance possible in the price range of that product. We strive to
reproduce the musical sounds as closely as possible to those of the original performance.
And we strive to avoid flashy sounds such as those associated with accentuated bass
and/or treble frequencies. While those sounds may be initially attractive to the novice,
they are not real and are not enduring. In addition, we use only the highest quality parts
and the latest assembly and quality control techniques to ensure the reliability and long
life of our products.
Our reputation rests on

ou~

steadfast pursuit of this policy in sound systems for the home,

the automobile, and businesses.
At Bose® we reinvest 100% of our earnings back into the company. This enables us to
support research that continually gives rise to new technologies for improving sound
reproduction.
When you purchase any product from Bose, we encourage you to compare it, as we do, to
competitive products for musical accuracy. We believe that this process will enhance your
appreciation of the product you select.
With best wishes from all of us at Bose for many years of enjoyable listening.

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BOSE CORPORATION, THE MOUNTAIN, FRAMINGHAM, MA 01701-9168 U.S.A.

TEL.: 508.879.7330

FAX: 508.766.7543

WWW.BOSE.COM

~

'talia
Bose S.p.A., Via della Mag
00148 Rorna
www.bose.iT
TEL 06-65670802

Japan
Bose K.K.,iSt'1ibuya YT BuileHhg
28-3 Maryya,l'l"la-chq
Shibuya-ku, Tokyo 150
TEL 3-5489-0955

Neelerlanel
Bose B.V., Nijverheidstraat 8
1135 GEEdarn
TEL 0299-390111

Norge
Bose A/S, Solheirnsgate 11
N-:2001, Lillestr0rn
TEL 63-817380

Osterreich
Bose Ges.rn.b.H., Vienna Business~ark
Wienerbergstrasse 7 (10.0G)
A-1100 Vienna
TEL 01-60404340

Schweiz
Bose AG, ROnenbergerstrasse 13
4460-Gelterkinden
TEL 061-9815544

Sverige
Bose A/S, Johannefredsgatan.4
S-43153 M61ndal
TEL 31-878850

Uniteel Kingelom
incent
malrn::'e,n: Laye
FAX 01-30614105

India,
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