Bowflex 1000 Users Manual

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2015-03-12

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®

®

Bowflex® TreadClimber® 1000, 3000 & 5000
Assembly Manual

Nautilus®

Bowflex®

P/N 001-7142 Rev B (01/09)

Schwinn® Fitness

StairMaster®

Universal®

Nautilus Institute®

Table of Contents
Product Specifications.....................................................................................................................................................1
Important Safety Instructions..........................................................................................................................................2
Before You Assemble........................................................................................................................................................3
	
Basic Assembly Principles.................................................................................................................................3
	
Select Your Workout Area..................................................................................................................................3
	
Machine Mat........................................................................................................................................................3
Parts.....................................................................................................................................................................................4
Hardware............................................................................................................................................................................6
Assembly.............................................................................................................................................................................7
	
Put the Treadles on the Base.............................................................................................................................7
		Connect the Speed and Step Pickup Wires....................................................................................................8
	
Lock the Treadles.................................................................................................................................................9
		Attach the Drive Belt...........................................................................................................................................9
		Attach the Uprights...........................................................................................................................................10
		Attach the Upright Junction............................................................................................................................11
		Attach the Cosmetic Plugs...............................................................................................................................11
		Attach the Console/Handlebar Assembly.....................................................................................................12
		Attach the Hydraulic Cylinders.......................................................................................................................13
		Inspect the Assembly.......................................................................................................................................13
		Attach the Frame Covers..................................................................................................................................14
	
Adjust Speed Sensor and Attach the Rear Cover........................................................................................15
		Attach the Drive Covers...................................................................................................................................16
	
Attach the Side Foot Support Platforms.........................................................................................................16
		Apply Decals......................................................................................................................................................17
		Inspect the Assembly.......................................................................................................................................17
		Attach the Power Cord.....................................................................................................................................17
	
Calibration (TC 3000 and TC 5000 only)...........................................................................................................18
		If Calibration Fails..............................................................................................................................................19
		Explanation of Calibration Display Messages..............................................................................................19
Troubleshooting...............................................................................................................................................................20
Exploded Views...............................................................................................................................................................23
Important Contact Numbers..........................................................................................................................................27

Product Specifications

	
	
Physical Dimensions
		 Length	
		 Width	
		 Height	
		 Weight	
		 Shipping Weight	
	
	
System Capacities
		 Maximum Weight Capacity	
		 Speed

46 inches (117 cm)
28.5 inches (72.5 cm)
55.25 inches (140.5 cm)
185 pounds (84 kg)
220 pounds (100 kg)

300 lbs (136 kgs)

			TC1000	
			 TC3000 and TC5000	

0.5 to 3.8 MPH (0.8 to 6.1KPH )
0.7 to 4.0 MPH (1.1 to 6.4 KPH)
Workout Resistance Levels	
1 to 12
Warranty Length	See the Warranty section for full
information per machine type

		
		

	
Component Specifications
		 Belt	 	
		 Motor	
		 Treadmill Incline	
		 Frame	
		 Operational Voltage	
		 Operational Current	
	

	
	
	

	

7.75 in x 38.5 in (19.5 cm x 98 cm)
0.5 hp continuous duty
0% Grade
Powder-coated steel
95 to 130 VAC 50 - 60 Hz
12A Max

A short 14 gauge, 3 wire extension cord is permissible.

Regulatory Approvals Marks = 	
c-ETL-US The standard for Safety 	
for Motor-Operated Massage and Exercise Machines, UL 1647, 3rd Ed. and
Motor-Operated Appliances, CAN/CSA-C22.2 No. 68-92	

		

Patent Information	

TC1000

U.S. and International Patents Pending

TC3000

TC5000
Assembly Manual

1

Important Safety Instructions
This icon means a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

Obey the following warnings:
Read and understand all warnings on this machine.
Carefully read and understand the Assembly Manual.
• 	 Keep bystanders and children away from the product you are assembling at all times.
• 	Do not connect power supply to the machine until instructed to do so.
• 	Make sure assembly is done in an appropriate work space away from foot traffic and exposure to
bystanders.
• 	 Some components of the machine can be heavy or awkward. Use a second person when doing 		
	 the assembly steps involving these parts. Do not do steps that involve heavy lifting or awkward 		
	 movements on your own.
• 	 Set up this machine on a solid, level, horizontal surface.
• 	 Do not try to change the design or functionality of this machine. This could compromise the safety and 	
	 can void the warranty.
• 	 If replacement parts are necessary use only genuine Nautilus® replacement parts and hardware. 		
	 Failure to use genuine replacement parts can cause a risk to users, keep the machine from operating 	
	 correctly or void the warranty.
• 	 Do not use or put the machine into service until the machine has been fully assembled and inspected 	
	 for correct performance in accordance with the Owner’s Manual.
• 	 Read and understand the complete Owner’s Manual supplied with this machine before first use. 		
	 Keep the Owner’s Manual for future reference.

2

Assembly Manual

Before You Assemble
Basic Assembly Principles
Here are a few basic assembly tips that can make assembly of the Bowflex® TreadClimber® exercise machine quick and
easy.
1.	Gather the pieces needed for each step prior to starting the step.
2.	Turning towards the right tightens all the bolts and locknuts on your Bowflex® TreadClimber®. Turning towards the left,
loosens them.
3.	All of the tools needed for assembly of your Bowflex® TreadClimber® exercise machine have been included. These tools
are only designed for one use. If damaged, substitute any commonly available 9/16” wrench and #2 screwdriver.
Note: A utility knife or scissors will be required during the unpacking and assembly process
(not included).

Select Your Workout Area
Select where you are going to put your Bowflex® TreadClimber® exercise machine carefully. The best place for your
TreadClimber® machine is on a hard, level surface. You will need at least 20 inches (0.5 meters) on each side and in front
of your TreadClimber® machine, and at least 36 inches (0.75 meters) behind it for dismount.
Make sure that the location you choose has a 10A power outlet within reach of the TreadClimber® machine power cord,
preferably to the right side of the machine where you will be less likely to step on the cord during dismount.
Note: The TreadClimber® machine is designed to plug into a grounded, non-GFI outlet only. To determine if your outlet or
circuit breaker is GFI, look for a test and reset button on them. If they have the test and reset button it is a GFI outlet
or circuit breaker.
Further, if you ever perform any repairs on your TreadClimber® machine that require you to lay it on its side, you will need
at least 60 inches (1.5m) to one side of your workout area.

Machine Mat
The Bowflex® TreadClimber® Machine Mat is an optional accessory for the TreadClimber® machine that helps keep
your workout area free from debris and dust. The rubber machine floor mat provides a non-slip surface when mounting
and dismounting the TreadClimber® machine, limits static discharge when you touch the machine, greatly reducing the
possibility of display or running errors. A rubberized mat will protect your flooring when you are performing repairs or
maintenance. Put your Bowflex® TreadClimber® Machine Mat in your selected workout area before begining assembly to
protect your floors and your TreadClimber® machine from damage.

Assembly Manual

3

Parts
Box 1 contains:

Qty: 1
Descr: Rear Cover

Qty: 1
Descr: Control Panel/Handlebar Assembly

Qty: 2
Descr: Plastic Upright Junction Covers

Qty: 2
Descr: Left and Right Side Foot Support Platform

Qty: 1
Descr: Left Side Plastic Frame Cover

Qty: 1
Descr: Right Side Plastic Frame Cover

Qty: 1
Descr: Right Side Plastic Drive Cover

Qty: 1
Descr: Left Side Plastic Drive Cover

4

Assembly Manual

Qty: 2
Descr: Left & Right
Hydraulic
Cylinder

Qty: 1
Descr: Left
Upright
Support

Qty: 1
Descr: Right
Upright
Support

Parts
Box 1 also contains:

Qty:1	 Assembly Hardware Bag
Contains the following:

Qty:1 Owner’s Manual Bag
Contains the following:

•	The Bowflex TreadClimber Assembly Guide and Owner’s
Manual
•	 (1) Drive Belt	
•	 Power Cord
•	 (2) Treadle Decals
•	(2) Drive Cover Decals
• 	TreadClimber® Safety Key *Note: TC1000 Safety Key plugged
into console for shipping.
•	Heart Rate Monitor Chest Strap (TC5000 Only)
•	 (1) #2 Phillips Screw Driver
®

®

• (1) #2 Phillips Screwdriver
• (2) 5/16" x 1 1/2" Button Head Screw
• (1) 3/16" Hex Key
• (12) 5/16" Flat Washers SAE (smaller O.D.)
• (1) 5/32" Hex Key
• (2) 5/16" Acorn Nut
• (1) 9/16" Open End Wrench
• (6) 1/4" x 1" Flat Head Screw
• (2) 5/16" Flat Washers	
• (4) 3/8" Cosmetic Plugs
• (14) 5/16" x 1" Button Head Screw
• (16) #10 Phillips

Note: Occasionally extra parts are included.

Box 2 contains the TreadClimber® treadles

Cylinder Stud
Qty: 1
Descr: TreadClimber® Treadle Assembly

Box 3 contains the TreadClimber® base

Qty: 1
Descr: TreadClimber® Base
Assembly Manual

5

Hardware
Hardware:

Qty: 6
Descr: 1/4” x 1” Flat Head Screw

Qty: 2
Descr: 5/16” x 1 1/2” Button Head Screw

Qty: 16
Descr: #10 Phillips Head Screw

Qty: 14
Descr: 5/16” x 1” Button Head Screw

Qty: 2
Descr: 5/16” Flat Washer

Qty: 12
Descr: 5/16” Flat Washer SAE

Qty: 4
Descr: 3/8” Cosmetic Plugs

Qty: 2
Descr: 5/16” Acorn Nut

Tools:

Qty: 1
Descr: #2 Phillips Screwdriver

Qty: 1
Descr: 3/16” Hex Key

Qty: 1
Descr: 9/16” Open End Wrench

Qty: 1
Descr: 5/32” Hex Key

Parts:

Qty: 1
Descr: Drive Belt

6

Assembly Manual

Qty: 1
Descr: Safety Key with Clip (Models TC3000 & TC5000 only.)

Assembly
Step 1: Put the Treadles on the Base
Parts:
		
		

•	 TreadClimber® Base Assembly
•	 TreadClimber® Treadle Assembly

Hardware:
		

•	 (4) 3/8” X 1 1/4” Hex Bolts (preassembled)

		

Note: H
 ardware is only hand tightened. Finish tightening
the hardware in Step 1-5 below.

Figure 1-1

Tools:
		
		
		

•	 9/16” Open End Wrench (included)
•	 Scissors or other cutting tool
•	 Ruler

		

Note: This step requires two people.

1-1	Unlock the latch lever (see Figure 1-1).

Align roller casting so it lays flush
on base

1-2	Lower the tower treadle assembly onto base with two
people.
1-3	Align roller casting flush to the base (See Figure 1-2)
1-4	 U
 se a ruler to center the treadles between the upright
bases.
1-5	 T ighten the (4) 3/8” x 1 1/4” Hex Bolts on the rear roller
casting and base with the 9/16” open end wrench (See
Figure 1-3).

Figure 1-2

Note: Tighten the outside bolts on the rear roller casting first, 		
		 then the inner bolts.
1-6	 Cut the treadle zip tie located underneath the treadles.

Figure 1-3

Assembly Manual

7

Assembly
Step 2: C
 onnect the Speed and Step Wires
(TC3000 and TC5000 only)
Parts:
		

•	TreadClimber® Base and Treadle assembly from Step 1

2-1	Connect the Speed Wires (See Figure 2-1).
2-2	Connect the Step Wires (See Figure 2-2). Push any excess
wire through holes in frame (See Figure 2-3).

Speed Wire
Figure 2-1

Note: T he TC1000 is not equipped with step sensor function. Tuck
unused step sensor wires through hole in frame.

Figure 2-2

Figure 2-3

8

Assembly Manual

Assembly
Step 3: Lock the Treadles
Parts:
		

•	TreadClimber® Base and Treadle assembly from Step 2

3-1	Line up the treadles parallel to each other and cut the zip
tie connecting them.
3-2	Move the locking lever down and to the left and then up into
the locked position until it clicks (See Figure 3-1).
3-3	From the front of the machine, press down on each treadle
individually until they lock into the down position.

Figure 3-1
Lever in locked position

	 	The treadles might unlock during workout if they are not fully engaged.

Step 4:	 Attach the Drive Belt
Parts:
		
		

•	TreadClimber® Base and Treadle assembly from Step 3
•	(1) Drive Belt

Tools:
		

•	 3/16” Hex Key (included)

4-1	Position the drive belt over the roller pulley and the motor
pulley (See Figure 4-1).

Figure 4-1

4-2	 M
 ake sure that the belt is installed correctly into the grooves
of the pulleys (See Figure 4-2).
4-3	 R
 emove the motor shipping bolt from the motor pan with
the 3/16” hex key (See Figure 4-3).
Note: R
 emoving the shipping bolt will make the drive belt tight with
spring-loaded tension. Be sure to keep the bolt in a safe place
in case the machine must be disassembled for shipping or part
replacement.
4-4	 Put the unit in the upright position.

Figure 4-2

Figure 4-3
Assembly Manual

9

Assembly
Step 5:	 Attach the Uprights
Parts:
		
		
		

•	TreadClimber® Base and Treadle assembly from Step 4
•	 (1) Left Upright Support & Hydraulic Cylinder
•	 (1) R
 ight Upright Support & Hydraulic Cylinder

Hardware:
		

•	 (2) 5/16” x 1” Button Head Screws

Tools:
		

Figure 5-1

•	 3/16” Hex Key

5-1	Screw a 5/16” x 1” button head screw half way into the
outside of the left and right lower upright brackets of the
base assembly (See Figure 5-1).
5-2	Put the left upright on the left upright bracket (See Figure
5-2) so that it rests on the button head screw (See Figure
5-3). The cylinder bracket will be at the top and face the
rear of the machine.
Note:	Make sure the decal on the upright support faces outward from
the machine.

Figure 5-2

5-3	Repeat on the opposite side.

Figure 5-3

10

Assembly Manual

Assembly
Step 6: Attach the Upright Junction
Parts:
		
		

•	TreadClimber® Base and Treadle assembly from Step 5
•	 (2) Plastic Upright Junction Covers

6-1	Put the plastic upright junction cover on the top of the left
upright support (See Figure 6-1).
Note:	Make sure the plastic upright junction cover extends to the
rear of the machine.
6-2	 Repeat on opposite side.
Figure 6-1

Assembly Manual

11

Assembly
Step 7: Attach the Console/
Handlebar Assembly
Parts:
		
		

•	 TreadClimber® Base and Treadle assembly from Step 7
•	 Console/Handlebar Assembly

Hardware:
		
		

•	 (6) 5/16” x 1” Button Head Screws
•	 (6) 5/16” Flat Washers SAE

Figure 7-1

Tools:
		

•	 3/16” Hex Key (included)

Note: This step requires two people.
7-1	 L ift and position the console/handlebar assembly above
the upright supports (See Figure 7-1).
7-2	Put the console/handlebar assembly cable through the top
of the right upright support (See Figure 7-2). Make sure
that the cable extends throught the bottom of the right
upright.

Figure 7-2

7-3	Put both sides of the console/handle bar brackets into the
tops of the upright supports at the same time. Do not crimp
the cable.
7-4	Tighten the hardware with the 3/16” hex key (See Figure
7-3).

Figure 7-3

7-5	Connect the cable from the upright support to the cable on
the right side of the base upright bracket (See Figure 7-4).
Repeat this step on the other side.
7-6	One person will hold the Console/Handlebar assembly
while the second person removes the 5/16” x 1” button
head screw at the base of the support from each side.
7-7	Lower the upright on to the upright bracket base. Do not crimp
the cables. Drop the upright until flush with the base frame.

Figure 7-4

7-8	 A
 ttach the upright with (6) 5/16” x 1” button head screws
and (6) 5/16” flat washers SAE.
Note: Tighten the front (2) screws first (1 per upright) and then
the (4) side screws, two per outer side of upright (See
Figure 7-5).

12

Assembly Manual

Figure 7-5

Assembly
Step 8: Attach the Cosmetic Plugs
Hardware:
		

•	 (4) Cosmetic Plugs

8-1	Insert the cosmetic plugs into the holes on the top, inside and
outside of the left upright support (See Figure 8-1).
8-2	 Repeat on opposite side.
Figure 8-1

Step 9: Attach the Hydraulic Cylinders
Parts:
		

•	 TreadClimber® Base and Treadle assembly from Step 8

Hardware:
		
		
		
		

•	
•	
•	
•	

(2) 5/16” x 1 1/2” Button Head Screws
(2) 5/16” Acorn Nuts
(2) 5/16” x 1” Button Head Screws (preassembled)
(2) 5/16” Flat Washers (preassembled)

Tools:
		
		

Figure 9-1

•	 3/16” Hex Key (included)
•	 9/16” Open End Wrench (included)

Note: This step requires two people.
9-1	Attach the hydraulic cylinder to the upright bracket with (1) 5/16”x 1 1/2”
Button Head Screw and (1) 5/16” Acorn Nut (Figure 9-1).
Note:	Make sure that the single white arrow, located on the Workout Level
Setting Dials at the top of the hydraulic cylinders, is pointing up and to
the rear of the machine.
9-2	Remove the pre-installed (1) 5/16” x 1” Button Head Screw and (1) 5/16”
Flat Washer from treadle. Lift treadle and slide the lower shock eyelet
onto the treadle stud.

Figure 9-2

9-3	Attach the hydraulic cylinder with the (1) 5/16” x 1” button head screw
and (1) 5/16” flat washer (Figure 9-2).
9-4	Tighten the hardware with the Hex Key and Open End Wrench.

Assembly Manual

13

Assembly
Step 10:	 Inspect the Assembly
10-1	 Remove the plastic film from the console face.
10-2	Inspect all of the attachments and securely tighten all of
the bolts before proceeding to Step 11.

Step 11: Attach the Frame Covers
Parts:
		
		
		

•	TreadClimber® Base and Treadle assembly from Step 10
•	 (1) Left Plastic Frame Cover
•	 (1) R
 ight Plastic Frame Cover

Hardware:
		

•	 (6) #10 Phillips Head Screws

Figure 11-1

Tools:
		

•	 #2 Phillips Head Screwdriver (included)

11-1	 Attach the left and right Plastic Frame Covers to the sides
of the base frame with (6) #10 Phillips Head Screws (3 per
side) and the provided #2 Phillips screwdriver (See Figures
11-1 and 11-2).
Figure 11-2

14

Assembly Manual

Assembly
Step 12: Adjust Speed Sensor and Attach 		
				 the Rear Cover
Parts:
		
		

•	TreadClimber® Base and Treadle assembly from Step 11
•	 (1) Rear Cover

Hardware:
		

Figure 12-1

•	 (4) #10 Phillips Head Screws

Tools:
	 	

•	 #2 Phillips Head Screwdriver (included)

12-1	 Hold a stiff business card, ID card, or similar object onto
the inside of the drive pulley. Adjust the speed sensor
towards the card until it just makes contact.

Figure 12-2

12-2	 Remove object.
12-3	 Attach the rear cover to the back of the frame with the (4)
#10 Phillips Head Screws (2 per side) and the provided #2
Phillips Head Screwdriver (See Figure 12-1 and 12-2).

Assembly Manual

15

Assembly
Step 13: Attach the Drive Covers
Parts:
		
		
		

•	TreadClimber® Base and Treadle assembly from Step 12
•	 (1) Left Plastic Drive Cover
•	 (1) R
 ight Plastic Drive Cover

Hardware:
		

•	 (6) #10 Phillips Head Screws

Tools:
		

Figure 13-1

•	 #2 Phillips Head Screwdriver (included)

13-1	 Attach the left and right Plastic Drive Covers to the sides of the
base with (6) #10 Phillips Head Screws (3 per side) and the provided
#2 Phillips screwdriver (See Figures 13-1). Install upper screw first.
Note: Do not tighten hardware until all screws have been installed.

Step 14: A
 ttach the Side Foot
Support Platforms
Parts:
		
		
		

•	TreadClimber® Base and Treadle assembly from Step 13
•	 (1) Left Foot Support Platform
•	 (1) R
 ight Foot Support Platform

Hardware:
		

•	 (6) 1/4” x 1” Flat Head Screws

		

•	 5/16” Hex Key (included)

Figure 14-1

Tools:

14-1	Attach the right and left side foot support platforms to each treadle
with (6) 1/4” x 1” Flat Head Screws (3 per side) (See Figures 14-1
and 14-2).
Figure 14-2

16

Assembly Manual

Assembly
Step 15:	 Apply Decals
Parts:
	
	
	

•	TreadClimber® Base and Treadle assembly from Step 14
•	 (2) Treadle Decals
•	 (2) Drive Cover Decals

Treadle decal
1 per side

Drive decal
1 per side

Tools:
	

•	 #2 Phillips Head Screwdriver (included)

15-1	Clean the application surface with a wet cloth and dry
thoroughly with a towel.

Figure 15-1

15-2	Remove the relase backing on the decal.
15-3	Center the decal on the appropriate application surfaces
(See Figure 15-1) for locations.
15-4	Rub the decal onto the surface to force out the air bubbles.

Illustration 15-A:
TreadClimber® Drive and
Treadle Decals

Step 16:	 Inspect the Assembly
16-1	Inspect your machine to make sure that all of it has been
assembled correctly, there are no loose or missing parts
and that all of the hardware has been tightened.

	

F ailure to visually check and test assembly
before use can cause damage to the
TreadClimber® machine and serious injury
to users and bystanders and can also
compromise the effectiveness of your exercise
program.

Step 17:	 Attach the Power Cord
17-1	 M
 ake sure that the Main Power Switch is in the “Off”
postition.
17-2	 Carefully insert the power cord into the Incoming Power Plug
at the rear of the base unit (See Figure 17-1).
Note: A
 lways plug cord into the base before plugging into the
wall outlet.
Note: T he TreadClimber® machine plugs into any standard,
grounded (three-prong) wall outlet.

Figure 17-1

 EVER remove the grounding prong from the power plug
N
and never use a two-prong adapter without a grounding
wire.
Incoming Power Plug	

Main Power Switch
Assembly Manual

17

Assembly
Step 18: C
 alibration (TC3000
and TC5000 only)
Note: D
 uring calibration, observe the walking belt alignment.
Belts do not need to be perfectly centered, but if they
are far enough from center to cause a scraping sound,
follow the belt alignment instructions in the Owner’s
Manual.

Figure 18-1
Main Power Switch “On”

	 Failure to calibrate your machine prior to use could result in 	
	 machine failure and could cause injury.
	 During the entire calibration process, stand on the side
foot support platforms or rubber mat only. Do not stand on
the walking belts during this entire process.
Note: Re-calibration is also neccessary in the event of a
power outage or if a component like a belt or motor
has been replaced.
18-1	 Plug the power cord into the the wall outlet.
18-2	 Turn on the Main Power Switch (See Figure 18-1).
18-3	Stand on the side foot support platforms or rubber floor
mat. Do NOT stand on the belts.

Figure 18-2
TC5000 Power & Slower Buttons

18-4	Hold down the POWER and SLOWER buttons. Insert the
Safety Key.
Note: If
 the Safety Key is not fully inserted into the safety
keyhole, the TreadClimber® will not operate.
18-5	Release the POWER and SLOWER buttons. The TIME
display will read “CAL”, PrSS”,”Strt”.

0/7%2-/$5,%

É

18-6	 Press the START/STOP button to start calibration.





4/34!24
0RESS*"7
,

Note: The belts will start and stop and the displays will show
various numbers that relate to the calibration process.
Do NOT interrupt calibration.
18-7	Calibration will take about 3 minutes. When calibration
has finished “CAL” “PASS” will show in the TIME
display.
18-8	 Remove and re-insert the Safety Key to clear the display.
When the Bowflex® TreadClimber® exercise machine has
completed calibration, you may begin your workout.
Note: D
 uring calibration the 30 meter LED on the TC5000
signifies the belt speed sensor, 305 meters LED is the
step sensor. Some models of the TC 3000 will show the
step sensor in the DISTANCE window as a heart and the
speed sensor in the SPEED window as a heart.
18

Assembly Manual





--

Figure 18-3
TC3000 Power & Slower Buttons

Assembly
If Calibration Fails (Screen Displays “Cal Fail” Message):
This error usually indicates that the console is unable to determine the speed of the belts. Take the following steps:
	

1.	 Unplug the unit and remove the three back covers.

	

2.	Hold a stiff business card, ID card, or other similar onto the inside of the drive pulley. Adjust the speed sensor towards the card until it just makes contact.

	

3.	 Remove the card.

	

4.	 Plug unit in and recalibrate.

If calibration is successful:
	

•	 Replace the three back covers.

If calibration is not successful:
	

•	Leave plastic covers off and contact customer care for assistance. ( See Important Contact Numbers page at the
back of this manual).

Explanation of Calibration Display Messages (for information only):
During calibration, the TIME display will show you text messages updating you as to the status of calibration. When there
is no text message in the TIME display window, the other displays will show the following:
HEART RATE (TC5000 Only) – will show the status of the motor control relay.
• “ON” signifies the power relay is on and energizing the motor.
• “OFF” signifies the motor control relay is off and not energizing the motor.
CALORIES/CAL PER MIN – will show the version number of the software.
TIME – will show either a text message regarding auto-calibration (“d0nE”, “Strt”, etc.) or the actual Pulse Width
Modulation (PWM) number (a number that provides digital information about base unit functions to the console) if
START/STOP, FASTER or SLOWER is pressed during calibration.
MILES/TOTAL STEPS (DISTANCE/MILES for TC3000) – will show the calibration of the total step count.
SPEED – will display the actual belt speed during the calibration function.

Assembly Manual

19

Troubleshooting
Condition / Problem
Unit will not power up/turn on/
start

Things to Check
Outlet

Make sure outlet is functioning correctly. Verify
this by plugging another object (ex: lamp) into
the outlet. If outlet is connected to a light
switch, check to make sure it is on. If outlet is
not functioning find a working outlet.

Power cord not plugged in

Make sure the power cord is firmly secured to
A/C inlet on the unit and firmly inserted into a
non-GFI wall socket.

Power switch turned off

Make sure the power switch at the rear of the
unit is in the “ON” position.

Safety key not plugged in

Plug Safety Key into console (See Emergency
Stop Procedure within the Important Safety
Precautions section).

LED Diagnostic needed

Remove rear plastic covers and contact customer service for assistance.

Speed displayed is not accurate Display set to wrong unit of measure. (English/Metric)

Heart rate not displayed while
using chest strap

Walking belt misalignment

Speed dependent grinding or
scraping noise in all modes

20

Assembly Manual

Solution

Change display units (See Owner’s Manual).

Out of calibration

Re-calibrate machine (See Calibration procedure
in Owner’s or Service Manual).

Transmitter not making good contact with skin

Moisten skin contact area on the chest strap.

Electromagnetic interference

Turn off any television, AM radio, microwave, or
computer within 6 feet (2 meters) of the TreadClimber® fitness machine.

Chest strap transmitter

Test chest strap with another HR monitoring
device such as HR watch or a machine at a gym.
If transmitter has good skin contact and still is
not found to be emitting HR signal, replace chest
strap transmitter.

HR receiver

If chest strap is known to work with other
devices and no sources of interference are
present, or console has been tested with a Pulse
Simulator and is not receiving the signal, replace
the HR receiver.

Rear belt guides

Belts should ride on top of triangular black belt
guides at rear of treadles.

Tracking adjustment

Belts are not required to be perfectly centered
and are typically farther out in the rear than they
are in the front. This may vary depending on
user’s stride. If belt is tracking to one side far
enough to cause rubbing of belt follow belt alignment procedure in Owner’s Manual.

Belt alignment

Check walking belt alignment. Belt contact with
metal guides under treadle can make loud grinding sound. If belts are misaligned follow belt
alignment procedure in Owner’s Manual.

Rollers or motor

Contact customer service for further assistance.

Troubleshooting
Condition / Problem
Hesitation or belt slipping
when walking on unit

Things to Check

Solution

Belt tension

If belt hesitates or slips when walking on unit
it may be caused by either a loose walking belt
or a loose drive belt. To determine the cause
perform the following test: Stand beside TreadClimber® fitness machine and set speed to 2
MPH. Step on one treadle and attempt to stop
movement. If one belt stops but roller at rear
and other belt continue to turn walking belt tension should be adjusted. If both belts stop but
motor is still turning the drive belt tension should
be adjusted.

Walking belt tension

Adjust walking belt tension at the front of the unit
using the provided hex wrench on the exposed
adjustment bolts located on each side of each
front roller. Be sure to adjust both bolts on each
roller the same amount as to not disrupt belt
alignment. Tighten (turn clockwise) each adjustment bolt in full turn increments. After each
adjustment, restart unit and check to see if belt
slippage has been eliminated. Repeat if necessary. If slipping feel persists after several adjustments, stop and refer to drive belt checklist.

Drive belt

Unplug power from unit. Wait 5-minutes to
ensure no residual power remains. Turn unit on
its side to expose its underside. Verify shipping
bolt has been removed. If bolt is not present,
return machine to upright posiition. Remove
left rear plastic cover to expose “v” belt drive
line and motor. Tighten nut on the motor tension
bolt located on front side of motor in 1/2 turn
increments until drive belt slippage is eliminated
- DO NOT OVER TIGHTEN. Replace cover when
finished.

“Tick” sound once per revolution or scraping noise from
under treadle

Belt alignment

Belt seam may be contacting metal belt guide
under treadle. Slight adjustment of belt should
alleviate noise. Follow belt alignment procedure
in Owner’s Manual.

Floors Climbed Display not
updating

Size of steps taken

In order for a step to register, the pedals must
pass each other completely. This ensures that
the magnet on the treadle passes the step sensor. Make sure treadles are not locked in treadmill mode and that they are moving enough to
register a step.

Step sensor

Be sure step sensor wire is connected at rear of
machine.

Assembly Manual

21

Troubleshooting
Condition / Problem
Knocking noises when unit is
operating in TreadClimber or
stepper mode, but not in treadmill mode

Belts stop turning and “err LS”
or “err OS” is displayed

22

Assembly Manual

Things to Check

Solution

Treadle alignment

Make sure treadles are centered between
uprights and treadle is not contacting upright
during use. If not centered remove rear plastic
covers to access rear baseplate bolts. Loosen
bolts slightly to allow treadles to be centered.
Once centered tighten outer two bolts securely
then tighten inner bolts securely.

Drive pulley and flywheel
pulley

Unplug power from Unit. Wait at least 5 minutes.
Remove left side plastic drive cover to expose
“v” belt drive line. Using a ½” wrench, tighten
the bolt that attaches the 4 ½” drive pulley to
the drive shaft while holding the drive rollers
still. Also, using a 5/32” hex wrench, tighten the
setscrew on the flywheel motor pulley. Reinstall
plastic drive cover.

Igus bushing

If knocking sound seems to be coming directly
from the rear roller, check igus bushings and
replace if cracked.

Hydraulic cylinder bolts

Check and tighten both upper and lower bolts
that connect the hydraulic cylinders to the unit.

Calibration

Re-calibrate machine using Owner’s Manual
calibration procedure.

Speed sensor

1. Cycle power off and on.
2. Put the machine in calibration mode (see Calibration procedure in Owner’s Manual) but do not
start the calibration routine.
3. Remove right rear plastic cover to view LED
diagnostics on control board.
Caution: Machine is on. Current is active!!
4. Locate LED D on the motor controller board.
LED may be lit or unlit.
5. Manually advance the treadle with your foot,
and check if LED D is blinking.
6. If LED D is not blinking, then the speed sensor
is not supplying a signal. Check that the speed
sensor wire is plugged into the motor controller
board, to the connection labeled “P1”. Check
connection of speed sensor to jumper wire.
Check speed sensor adjustment (use business
card to set gap between sensor and pulley). If
LED D still does not flash replace sensor.

I/O cables

If LED D is flashing when the belts are turning
but err LS or OS persists check connections and
for signs of visible damage to any of the three I/O
cables. If no damage, check continuity using a
multi-meter. If a multi-meter is not available contact customer service for replacement cables
and further assistance.

Exploded Views
Ordering Replacement Parts
Call a Bowflex® TreadClimber® Representative at 1-800-NAUTILUS (1-800-628-8458) to order replacement parts and
get assistance with your specific replacement or service requirements.

TC1000
Console Assembly

Overlay

(Not illustrated)
Console Top

Electronics

Limit Switch

Tether Housing
Assembly

Tether Housing

Console Bottom

TC Handlebar

Upright Junction
Covers

Round Plug
Plugs
Upright

Upright

Cylinders/Shocks

Assembly Manual

23

Exploded Views

Walking Belts

R. Rear
Belt Guide
(L. Rear Belt Guide
Not Shown)

Deck

Front Roller
Keeper

R. Outer
Treadle Skin

Foot Platform

Front Roller
Bracket

Front Roller
Inner Treadle
Skin (L & R)
Front Roller
Bracket
L. Outer
Treadle Skin

Treadle
Friction
Block

Belt Guide
Rear Roller
Bracket

Rear Roller Bracket

Inner Roller
Bracket

Right Drive
Bracket

Single
Roller
Bearing

Foot Platform

Shaft Spacer
Bearing
Speed Sensor

Drive Pulley
Treadle Stop
Bracket

Treadle Stop
Blocks

24

Assembly Manual

Left Drive
Bracket

Drive Base
Center

Rear Drive
Base

M. Pivot Bushing
Washer Kit*

*Middle Pivot Bushing/Washer Kit:
(4) TC Igus® Bearing
(8) TC Igus® Washer
(4) TC Treadle Pivot Bushing

Main Frame

Left Drive Cover

Left Frame Cover

Base Cover

Safety Plate

Red Cap

TC Foot

gs

Plu

Wheels

Lever Latch
Bracket

gs

Plu

Rear Cover

Cord Bracket

Locking Latches

Latch Offset Bracket

Latch Arm

Assembly Manual

Ten

Motor Base

M

r
oto

Kit
tor
Mo

n
sio

Right Drive Cover

Right Frame Cover

Motor Controller

Exploded Views

25

Important Contact Numbers
UNITED STATES OFFICES
TECHNICAL/CUSTOMER SERVICE
Phone: 800-NAUTILUS (800-628-8458)
E-mail: tcinquiry@nautilus.com
CORPORATE HEADQUARTERS
Nautilus, Inc.
World Headquarters
16400 SE Nautilus Drive
Vancouver, Washington, USA 98683
Phone: (800) NAUTILUS (800) 628-8458

INTERNATIONAL OFFICES
INTERNATIONAL CUSTOMER SERVICE
Nautilus International S.A.
Rue Jean Prouvé
1762 Givisiez / Switzerland
Tel: + 41 26 460 77 77
Fax: + 41 26 460 77 70
E-mail: technics@nautilus.com
GERMANY and AUSTRIA
	
Nautilus International GmbH
	
Albin-Köbis-Str. 4
	
51147 Köln
		 Tel: + 49 02203 2020 0
		 Fax: + 49 02203 2020 45 45
ITALY	
Nautilus Italy S.r.l., Via della Mercanzia, 103
40050 Funo di Argelato - Bologna
Tel: + 39 051 664 6201
Fax: + 39 051 664 7461
SwITZERLAND
Nautilus Switzerland SA
Rue Jean-Prouvé 6
CH-1762 Givisiez
Tel: + 41 26 460 77 66
Fax: + 41 26 460 77 60

Please supply the serial number of your machine and the date of
purchase when you call Nautilus. Use the space in the boxes below
to write down this information. Dial the number of the office close
to you.

Serial Number

Date of Purchase

United Kingdom
Nautilus UK Ltd
4 Vincent Avenue
Crownhill, Milton Keynes, Bucks, MK8 0AB
Tel: + 44 1908 267 345
Fax: + 44 1908 267 345
chinA
Nautilus (Shanghai) Fitness Co., Ltd.
7A No.728, Yan’an Road (West)
200050 Shanghai, China
Tel: + 86 21 523 707 00
Fax: + 86 21 523 707 099

Assembly Manual

27

®

®

Printed in China
©2008. Nautilus, Inc. All rights reserved. Nautilus, the Nautilus Logo, TreadClimber, the TreadClimber Logo, Bowflex, Bowflex Logo, StairMaster and Nautilus Institute are either registered trademarks or trademarks of Nautilus, Inc. Schwinn is a registered trademark. All other trademarks are owned by their respective companies. Nautilus, Inc., World Headquarters, 16400 SE Nautilus
Drive, Vancouver, WA 98683 1-800-NAUTILUS www.nautilus.com

Nautilus®

Bowflex®

Schwinn® Fitness

StairMaster®

Universal®

Nautilus Institute®



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Manifest Placed Resolution Unit : Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches
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Manifest Reference Document ID  : uuid:96D0793DCC9511DB882BF766491D75C6, uuid:289EE433383B11DC837CDA08EA805844, uuid:57ec3c1a-d9c5-11d8-87a7-000393d42f52, uuid:9BEBA57A8483DC119D1A95CB299C8E74, uuid:5CC270AE1883DC119544C5E34B19E545, uuid:868F02661A83DC119544C5E34B19E545, uuid:8D8F02661A83DC119544C5E34B19E545, uuid:F391D840E8FFDB11BE25F2CAF97A2EAE, uuid:F391D840E8FFDB11BE25F2CAF97A2EAE, uuid:3B07F0E1D383DC11A0ABB9523B073851, uuid:3D07F0E1D383DC11A0ABB9523B073851, uuid:3F07F0E1D383DC11A0ABB9523B073851, uuid:A278FB58D483DC11A0ABB9523B073851, uuid:A078FB58D483DC11A0ABB9523B073851, uuid:4107F0E1D383DC11A0ABB9523B073851, uuid:4307F0E1D383DC11A0ABB9523B073851, uuid:9E78FB58D483DC11A0ABB9523B073851, uuid:A478FB58D483DC11A0ABB9523B073851, uuid:A678FB58D483DC11A0ABB9523B073851, uuid:A678FB58D483DC11A0ABB9523B073851, uuid:229406675165DC11AFA1C0F91266A440, uuid:A878FB58D483DC11A0ABB9523B073851, uuid:6704F9DCD483DC11A0ABB9523B073851, uuid:6904F9DCD483DC11A0ABB9523B073851, uuid:6704F9DCD483DC11A0ABB9523B073851, uuid:6D04F9DCD483DC11A0ABB9523B073851, uuid:6F04F9DCD483DC11A0ABB9523B073851, uuid:547B0563D583DC11A0ABB9523B073851, uuid:587B0563D583DC11A0ABB9523B073851, uuid:5A7B0563D583DC11A0ABB9523B073851, uuid:5C7B0563D583DC11A0ABB9523B073851, uuid:DD34EAF0DD83DC11840AC6FBAB143560, uuid:0F275DD2D583DC11A0ABB9523B073851, uuid:11275DD2D583DC11A0ABB9523B073851, uuid:13275DD2D583DC11A0ABB9523B073851, uuid:E49C9D288483DC119D1A95CB299C8E74, uuid:2F95A4393A83DC11AE2098A58D31185F, uuid:89AB610C3983DC11AE2098A58D31185F, uuid:961A8AC34A57DD119DF99045CAB6B580, uuid:1C0A866B4357DD119DF99045CAB6B580, uuid:EEFBBADA3E57DD119DF99045CAB6B580, uuid:FA65EB378983DC119D1A95CB299C8E74, uuid:A37930A48883DC119D1A95CB299C8E74, uuid:0EB4BA5FCF83DC119D1A95CB299C8E74, uuid:F391D840E8FFDB11BE25F2CAF97A2EAE, uuid:EAB1434B4183DC119D1A95CB299C8E74, uuid:E5C384054383DC119D1A95CB299C8E74, uuid:EBC384054383DC119D1A95CB299C8E74, uuid:E6456D924383DC119D1A95CB299C8E74, uuid:EC456D924383DC119D1A95CB299C8E74, uuid:1E0A98204483DC119D1A95CB299C8E74, uuid:B6AE67744583DC119D1A95CB299C8E74, uuid:BCAE67744583DC119D1A95CB299C8E74, uuid:4C5272064683DC119D1A95CB299C8E74, uuid:525272064683DC119D1A95CB299C8E74, uuid:180A98204483DC119D1A95CB299C8E74, uuid:D82A62EF4683DC119D1A95CB299C8E74, uuid:DF7D0F7B4683DC119D1A95CB299C8E74, uuid:DE2A62EF4683DC119D1A95CB299C8E74, uuid:344A1D684783DC119D1A95CB299C8E74, uuid:3A4A1D684783DC119D1A95CB299C8E74, uuid:C9724F3E4983DC119D1A95CB299C8E74, uuid:F6FCDD6E2483DC119544C5E34B19E545, uuid:CF724F3E4983DC119D1A95CB299C8E74, uuid:FD0B0A7A4C83DC119D1A95CB299C8E74, uuid:5AED6A55D183DC119D1A95CB299C8E74, adobe:docid:photoshop:91555b99-75eb-11d9-9e22-fded3ad3d4a0, uuid:9cfb67e9-bfea-11d8-be40-000393d42f52, uuid:F391D840E8FFDB11BE25F2CAF97A2EAE, uuid:F391D840E8FFDB11BE25F2CAF97A2EAE, uuid:b1bfe6f6-7474-11d9-9bbf-000a95e5dc70, uuid:1246a8c0-7482-11d9-9bbf-000a95e5dc70, uuid:F391D840E8FFDB11BE25F2CAF97A2EAE, uuid:F391D840E8FFDB11BE25F2CAF97A2EAE, uuid:1CCBF3CE6865DC11BBAC934449DB0C14, uuid:249406675165DC11AFA1C0F91266A440, uuid:57ec3c1a-d9c5-11d8-87a7-000393d42f52
Create Date                     : 2008:12:19 10:02:54-08:00
Modify Date                     : 2008:12:19 10:03:48-08:00
Metadata Date                   : 2008:12:19 10:03:48-08:00
Creator Tool                    : Adobe InDesign CS3 (5.0.3)
Thumbnail Format                : JPEG
Thumbnail Width                 : 256
Thumbnail Height                : 256
Thumbnail Image                 : (Binary data 9444 bytes, use -b option to extract)
Format                          : application/pdf
Producer                        : Adobe PDF Library 8.0
Trapped                         : False
Page Count                      : 32
Creator                         : Adobe InDesign CS3 (5.0.3)
EXIF Metadata provided by EXIF.tools

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