BSNEE Application Admin Guide (4.1)

2015-11-11

: Brightsign Bsnee Application Admin Guide (4.1) BSNEE Application Admin Guide (4.1) s

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APPLICATION
ADMINISTRATOR
GUIDE
BrightSign Network Enterprise Edition
Version 4.1

BrightSign, LLC. 16780 Lark Ave., Suite B Los Gatos, CA 95032 | 408-852-9263 | www.brightsign.biz

TABLE OF CONTENTS
Introduction

1

Exporting Device Data

7

Post-Installation Steps

1

Viewing Device Properties

7

Accounts and Roles

2

The WebUI Sign-In Page

3

Subscription Types

11

Administrator User Interface Icons

3

Creating Subscriptions

12

4

Searching Subscriptions

12

Creating Accounts

4

Viewing Subscriptions

12

Searching Accounts

4

Editing Subscriptions

13

Viewing Accounts

4

Generating Subscription Keys

13

Accounts

Devices
Viewing the Device List

6
6

Subscriptions

Resources
Registering a New Autorun

11

15
15

Invoices

16

Creating Subscription Invoices

16

Viewing Subscription Invoices

16

Editing Subscription invoices

17

Creating Traffic Invoices

17

Viewing Traffic Invoices

18

Editing Traffic Invoices

18

Uploads

20

Current Uploads

20

Uploads History

20

Scheduler

22

Scheduled Tasks

22

Tasks Execution History

22

System Case Processes

22

INTRODUCTION
This guide is intended for use by System and Order Administrators. These administrators oversee the
network by managing system accounts and invoices. Though System Administrators and Order
Administrators have access to a similar UI, the permissions for each are slightly different. The UI is
divided into seven tabs, one for each major feature. A System Administrator has access to all seven
tabs, while an Order Administrator has access to only three (Accounts, Invoices, and Subscriptions).
See the chapter corresponding to each tab to learn how to manage the BrightSign Network Enterprise
Edition (BSNEE). But first, you’ll need to make sure BSNEE is installed properly.

Post-Installation Steps
You can ensure that BSNEE is installed and functioning
properly by adding files to your library using the network.
This can be done in BrightAuthor or through the
registered domain name you used when installing
BSNEE. However, for both options, you must first create
an Account Administrator. These steps are included in
the “BSNEE Installation Guide”. If you have already
completed them, continue to the next section. If not,
follow these steps:
1. Open a web browser, navigate to the application
Sign In page using the URL specified during
installation.
2. Sign in as the System Administrator using the
credentials specified during installation.

3. Click Create Account and set an Account Name,
E-Mail, and set of Subscriptions (the subscriptions
are not relevant for this test and can be changed
later).
4. Complete the process using one of the following
methods.
WebUI
1. Log in to BSNEE with your newly created account
credentials.
2. Click the Playlist tab and select Add New Playlist.
3. Type any name and click Create. You will be
redirected to a new page.
4. Click Add Files.
5. Select a file and click Start Upload. If the file
uploads successfully, then you know that your
administrator credentials are functioning properly.
1

BrightAuthor
1. In BrightAuthor, click Tools > Sign in to
BrightSign Network.
2. Sign in to BSNEE using your newly created account
credentials.
3. Select the Edit tab.
4. Drag any file into the playlist area.
5. Click Upload to network in the upper-right portion
of the screen. If the file uploads successfully, you
know that BSNEE is functioning properly.
Note: Before uploading to BSNEE via BrightAuthor, you
must first configure BrightAuthor to communicate with
your server. For details more details, see the
“Configuring BrightAuthor for BSNEE” tech note
(included with the BSNEE installation bundle).

Accounts and Roles
Managing BSNEE requires an understanding of the
various accounts and roles, which are arranged in a
hierarchy based on permissions:
System Administrator
The primary role of the System Administrator is to
maintain the BSNEE system. Unlike the Order
Administrator, the System Administrator has access to
the Upload History of all players on the network. He or
she can view Automated Tasks scheduled by the system

and execute those tasks manually. A System
Administrator can also perform all the tasks of an Order
Administrator.
Order Administrator
The Order Administrator is in charge of creating and
overseeing Accounts, Subscriptions, and Invoices. The
Order Administrator can create accounts for Account
Administrators.
Account Administrator
Account Administrators have full control of managing
players on the network. This includes tasks like uploading
content, changing content, and scheduling presentations.
Account Administrators can also create User Accounts.
When creating a new User Account, an Account
Administrator selects a specific role (including Account
Administrator) for the new account. He or she can also
change the role associated with a created account at any
point.
User Accounts
User Accounts are associated with specific roles that
each have a set of permissions. Only Account
Administrators and customized User Accounts with the
appropriate permissions can change the roles of a User
Account. These are the different user account roles:
Account Administrator, Creator, General Manager,
2

Network Manager, Publisher, and Viewer. You can learn
more about each user account role in the BSNEE
Account User Guide.

The WebUI Sign-In Page
The layout and functionality of the BrightSign Network
WebUI will depend on the user’s account type, which
determines his or her permissions. However, all accounts
on the network use the same login page displayed here.

Disconnected: The player does not have a
subscription, or its subscription has expired.

Use the Calendar to select a date.

Administrator User Interface Icons
These are the icons you will encounter in the
Administrator User Interface:
Create or add new items.
Search for items.
Edit settings.
Delete an item.
Perform a task immediately.
Healthy: The network connection is active.
Connection Lost: The network connection has been
lost.
Inactive: The network connection is inactive.

3

ACCOUNTS
The Accounts tab is your homepage as a BSNEE
System or Order Administrator. Here you can create
accounts and view account names, account E-mail
addresses, the number of subscriptions, and the status of
each subscription. Except for the # of Subs, you can edit
all of the values on this page.

Creating Accounts
Create an Account Administrator by clicking the Create
Account button in the upper-left portion of the screen.

•

Subscriptions: Select a subscription bundle to
associate with this account.

•

Invoice Number: Enter an invoice number for the
subscription.

Click Create when you’re finished, or click Close if you
want to cancel the creation process.

Searching Accounts
To search for previously created accounts, type a portion
or the entirety of the account credentials in the
Search
field. The search engine will compile all results that match
either the Account name or E-mail address. By default,
accounts are listed alphabetically (A-Z) by Account.

Viewing Accounts
There are several ways you can augment the Accounts
list to make it easier to find what you need:

•
•

Account Name: Create an account name. This
field cannot contain spaces.
Account E-Mail: Set the E-Mail address that will
be used for the WebUI sign-in process. Account
notifications will be sent to this address.

•

Click the Results per page dropdown menu to
adjust how many accounts are displayed on the
page at a time.

•

Click Account to reverse the alphabetical listing of
accounts.

•

Click E-mail to list accounts alphabetically (A-Z) by
E-Mail. Click it a second time to reverse the
alphabetical listing.
4

# of Subs
This field displays the number of subscriptions associated
with each account. If you click the number, you will be
redirected to the Subscriptions page, and all
subscriptions associated with the selected account will be
displayed.
Status
This field displays the Status of each account. The
possible states are Active, Suspended, and Pending
Suspension (see the description below).

Edit
Click the Edit button to change any of the settings for the
listed account. Subscriptions must be changed in the
Subscriptions tab, but clicking the # of Subs field will
direct you to the proper page.
Note: Changing the Status of an account to Pending
Suspension begins an automated process that will
suspend the account in 14 days.

5

DEVICES
The Devices page allows you to view information about
BrightSign players connected to the BSNEE server. You
can also use the page to send commands to a specific
player.

Viewing the Device List
By default, the Devices page lists all players connected
to the BSNEE server. To narrow the list of players, enter
all or part of a player serial number or name into the

Serial/Name field, select a BSNEE account from the
Account dropdown menu, and click
Search. Both
complete and partial matches will be listed.
Note: Check the Show Deleted Devices box to include
players that users have deleted from their BSNEE
accounts.
The list displays the following information about each
player:

6

•

Health: The status of the player, as indicated by
the following icons:
Healthy: The player is connected to the
network; the presentation is active
Connection Lost: The player has missed its
last scheduled status update.
Inactive: The player is not functioning and/or
not connected to the network. There can be
several reasons for an inactive player; please see
this FAQ for a full list of causes.
Disconnected: The player does not have a
subscription, or its subscription has expired.

•
•

Serial: The serial number of the player.
Account: The name of the account associated
with the player.

•

Unit Name: The name given to the player during
device setup.

•

Target Group: The group to which the player was
most recently assigned.

•

Model: The model number of the player.

setup. It can be opened using Excel or a similar
spreadsheet program.

Viewing Device Properties
Each player has a properties link on the right side of the
list. Click this link to open the Device Properties window,
which includes the General, Advanced, and Downloads
tabs.

Exporting Device Data
The Export Devices icon can be found directly above the
list of devices. Click this icon to download an .xml data
table for all devices (or a subset of searched devices).
The data table displays device names and labels, target
groups, active presentations, last connect times, traffic,
firmware versions, and any descriptions included during
7

•
The General tab provides the following information:
•
•

Unit ID: The serial number of the player
Unit Name: The player name, which is designated
during the player-setup process

•
•

Model: The model number of the player
Target group: The group that the has been
assigned to the player

•

Target time zone: The time zone that has been
assigned to the player

•

Reported group: The group assignment that was
last reported by the player

•

Reported time zone: The time zone that was last
reported by the player
Note: Since there is often a delay between changes to
groups/players in the WebUI and the corresponding
player updates, the target status and reported status
will sometimes be different.

•

Firmware: The current firmware version installed on
the player

•

Autorun ver. (standard): The current autorun
version of the BrightAuthor presentation assigned to
the player.

•

Autorun ver. (custom): The current autorun
version of the custom-built presentation assigned to
the player. Visit this FAQ to learn how to distribute
custom autorun scripts using the BrightSign
Network.

Remote Snapshot: The status of the Remote
Snapshot setting on the player. It can be one of the
following:
a. Unsupported: The scheduled presentation(s) do
not support the Remote Snapshot feature
because they were created in an older version of
BrightAuthor.
b. Disabled: The scheduled presentation(s)
support the Remote Snapshot feature, but the
feature was not enabled during the player setup
process.

8

c. zEnabled: The scheduled presentation(s)
support the Remote Snapshot feature, and the
feature was enabled during the player setup
process.
•
•

IP address: The IP address of the player
Card Size: The total capacity of the SD card
installed in the player

•

Subscription type: The type of BSNEE
subscription assigned to the player

•

Subscription status: The current status of the
BSNEE subscription assigned to the player

•

Delete: Removes the player from the BSNEE
server. The player-setup process will need to be
performed again to re-register the player with the
BSNEE server.

The Advanced tab provides the following functionality:
•

Unit Control: This section allows you to send
commands to a player:
a. Reboot Unit: Check this box to have the player
reboot the next time it checks in to the BSNEE
server.
b. Upload Logs: Check this box to have the player
upload its logs to the BSNEE server the next
time it checks in.
c. Recovery – reformat: Check this box to place
the player in recovery mode. The player will also
reformat its storage card.

d. Recovery – don’t reformat: Check this box to
place the player in recovery mode. The player
will download the latest Autorun script to the
storage card without reformatting it.
Note: A player will not carry out a Recovery
command until the Reboot Unit command is sent
as well.
•

Device Error Log: This section provides detailed
information about the last five reported errors. If the
player is operating normally, the error list will be
blank. Click the Refresh button to update the error
list.

The Downloads tab allows you to monitor the player
synchronization process. Here you can view the progress
of individual file transfers. Click the Refresh button to
update the status of the file transfers.
The Remote Snapshot tab allows you to view
screenshots of presentation playback on the player. This
tab is only available if the Remote Snapshot feature has
been enabled during player setup and the scheduled
presentation(s) use an autorun that supports Remote
Snapshot. You can use the Settings button to modify the
Remote snapshot settings:
•

Enable Remote Snapshot: Check this box to
enable or disable the Remote Snapshot feature on

9

the device. Note that Remote Snapshot must first be
enabled during player setup to be enabled here.
•

Capture Interval (min): Specify how often the
player should take a snapshot of the presentation
display.

•

Image Quality (%): Determine the quality level (and
thus the file size) of each image file.

•

Local Count Limit: Specify how many JPEG
images can be stored on the local storage of the
player (100 image maximum).

•

Screen Orientation: Determine whether the
snapshots should be Landscape or Portrait
oriented.

10

SUBSCRIPTIONS
The Subscriptions page helps you keep track of players
on your network. Rather than charging users for players,
you charge them for subscriptions associated with their
players. Each player must have a subscription to utilize
the network, and each subscription is only valid for a set
amount of time. When a subscription expires, the user
must pay to renew his or her subscription.

to his or her account, with any number of networked
devices tied to each. Therefore, the amount of
subscriptions you give to an Account Administrator is the
sum of all devices that are owned by different user
accounts under (and including) that Account
Administrator.

Remember that subscriptions are allotted to an Account
Administrator, not to individual user accounts. An Account
Administrator may have any number of user accounts tied

Each subscription has a unique number and a type. The
subscription types are Grace, Demo, Monthly, Quarterly
and Yearly. The expiration process begins on the day a

Subscription Types

11

player activates a subscription.

•

Device: Select the device you want to associate
with the subscription.

Demo subscriptions last a year and can be given at the
discretion of the System or Order Administrator.

•

Count: Enter the number of subscriptions you
want to generate.

Grace subscriptions are not manually created: When new
players join the network, they automatically receive a
Grace subscription that is valid for one month. This is
useful for two reasons.
1. Grace subscriptions inform you about new players:
You’ll know when a new player joins the network
when its Grace subscription shows up on the
Subscriptions page. You’ll also be able to see the
unique device label and the subscription creation
date (i.e. when it was added to the network).
2. Grace subscriptions ensure that a new player has a
valid subscription so you don’t have to immediately
locate a new player and create a subscription before
it can function on the network.

Creating Subscriptions
Click the

Create Subscriptions button:

•

Invoice #: Assign an invoice number to the
subscription.

•

Account: Select the account you want to
associate with the subscription.

•

Type: Select the subscription type (see the
previous section for more details).

Click Create when you’re finished, or click Close if you
want to cancel the creation process.

Searching Subscriptions
All subscriptions from every account are listed by default,
but you can locate subscriptions by filtering the list. Use
the Account Filter dropdown list to locate subscriptions
by account name. Filter results are organized
alphabetically (A-Z) by account name and in ascending
order by subscription number.

Viewing Subscriptions
There are several ways you can augment the
Subscriptions page to make it easier to find the
information you need:
•

Click # to organize the list by order number (lowest
to highest).

•

Click I.N. to organize the list by invoice number
(lowest to highest).

•

Click Device to organize the list alphabetically (AZ) by device label.

•

Click Type to organize the list alphabetically (A-Z)
by subscription type.
12

•
•

Click Status to organize the list alphabetically (AZ) by subscription status.
Click Creation Date to organize the list
chronologically (oldest to newest) by creation date.

Click Expire Date to organize the list
chronologically (oldest to newest) by expiration
date.
Note: You can reverse any listing by clicking the
heading a second time.

•

Click the Device Status Dump button beside Account
Filter to produce a log for all players on the account. The
log provides the following information: player names,
player descriptions (if included when a player was set
up), current firmware version(s), last connection times,
and current active presentations.
Check the Show Deleted Subscriptions box to view
deleted subscriptions in the list. Deleted subscriptions are
grayed out. You can click the icon below Delete to
restore a deleted subscription.

Click the
Edit icon in a subscription cell to make
changes to any of the following values: the Device
associated with the subscription, the subscription Type,
the subscription Status, or the subscription Expire Date.
You can delete the subscription entirely by clicking the
Delete button next to the Edit button.
Note: Changing the Status of a subscription to Pending
Suspension begins an automated process that will
suspend the subscription in 14 days. You can also set the
Status to Suspended if you want to immediately
suspend the subscription.

Generating Subscription Keys
The
Automatic Subscription Keys button allows you
to automatically generate Subscription codes. Account
Administrators can use these codes to add subscriptions
to their accounts, thus reducing the workload of System
and Order Administrators. The Subscription Keys list
provides the following information:
•

Key: The subscription key, which is used by a
player to subscribe to the network automatically or
added manually to a player subscription list by an
Account Administrator.

•

Subscription: The invoice number of the
subscription, as well as the number and type of
subscriptions tied to the key.

Editing Subscriptions
You can change some of the settings listed on the
Subscriptions page. Account names must be changed
on the Accounts page, and Subscription Numbers and
Creation Dates cannot be modified. However, you can
edit all other subscription settings.

13

a. Existing Account: Sends the subscription key
to the Email account that was specified during
the account creation process.

•

Issue Date: The date that the key was issued to
the Account Administrator.

b. Purchaser Email: Sends the subscription key to
the specified Email account.
5. In the Keys Count field, specify the number of keys
to generate and send in the Email.
6. Under Subscriptions, specify the following:
a. Count: Enter the number of subscriptions to
assign to the generated key.
b. Type: Use the dropdown menu to choose
the subscription type.
c. I.N.: Enter an invoice number to associate with
the key.
7. Click the Create button to generate and send the
key(s). Click Close to cancel the creation process.

You can use the Subscription Keys window to find, edit,
and add subscription keys:
1. Use the Status dropdown menu to filter the list of
subscription keys.
2. Find a subscription key by typing a portion of the
key or its entirety into the
Search field and
clicking the button.
3. Select Revoke next to a subscription key to
suspend the subscriptions associated with the key.
4. Under Key Recipient, choose one of the following:
14

RESOURCES
The Resources tab allows you to register BrightAuthor
autorun files with your BSNEE instance. The autorun
registration process is optional, but you will need to
register a new BrightAuthor autorun to publish BrightWall
presentations using BSNEE.

7. Check the Supports BrightWall Presentations
box if the BrightAuthor version associated with the
autorun supports BrightWall authoring. Checking
this box will allow uploading of BrightWall
presentations to BSNEE.

Registering a New Autorun
1. Install the new BrightAuthor version on your PC.
Ensure that it has been configured for your BSNEE
instance.
2. Log in to the BSNEE Admin UI and navigate to the
Resources page.
3. Click the
Register Autorun button to open the
Register Autorun dialog.
4. Click Choose File to locate the autorun file you
wish to register (listed as ~/templates/autoxml.brs
in the BrightAuthor installation directory).
5. Enter the Version number for the autorun. This
number can be found on line 6 of the autoxml.brs
file.
6. Specify the minimum firmware version required for
the autorun to play on each model family. We
recommend using the current Production version
of firmware listed on the Downloads page of the
BrightSign website.

15

INVOICES
The Invoices page allows you to manage payments for
your network. The page is separated into Subscription
Invoices and Traffic Invoices, allowing you to keep
track of each type of payment.

4. Subscriptions: This list will display all subscriptions
within the account that do not belong to an invoice.
Select the subscription(s) you want to include from
the list.

Creating Subscription Invoices

Viewing Subscription Invoices

Click the
Create Subscription Invoice button in the
upper-left portion of the screen.
1. Invoice #: Assign a number to the subscription
invoice.
2. Amount: Designate a fee for the invoice.
3. Accounts: Use the dropdown list to select an
account for the invoice.

You can filter invoices by account name using the
Account Filter dropdown list. By default, the list displays
previously created invoices from all accounts in
chronological order, from newest to oldest:
•

Click I.N. to organize the list by invoice number
(lowest to highest).

•

Click Subscriptions to organize the list
alphabetically (A-Z) by account name.

•

Click Creation Date to organize the list
chronologically (oldest to newest) by the creation
date of the subscription.

•

Click Completion Date to organize the list
chronologically (oldest to newest) by the end date
of the subscription. This field is blank if the
subscription is still active.

•

Click Amount to organize the list by smallest
amount charged to largest amount charged.

•

Click Paid to organize the list alphabetically (A-Z).
There are only two possible conditions in this field:
“True” or “False”.
16

Note: You can reverse any listing by clicking the
heading a second time.

Editing Subscription invoices
Click the
Edit button to edit the invoice number or the
invoice charge for a subscription in the Amount field. You
can also indicate whether the subscription invoice has
been paid by selecting “Yes” or “No” in the Paid

dropdown list. Click Update when you are finished. You
can also delete invoices by clicking the
Delete button
in a subscription invoice cell.

Creating Traffic Invoices
Click the
Create Traffic Invoice button in the upperleft portion of the screen:
1. Invoice #: Assign a number to the traffic invoice.

17

2. Account: Use the dropdown list to select an
account for the invoice.
3. Subscriptions Select the subscription you want to
include. The selections available in this dropdown
menu change depending on the Account you
choose.
4. Traffic: Designate the download volume (in
gigabytes) corresponding to the fee.
5. Amount: Designate a fee for the invoice.

•

Click Subscriptions to organize the list
alphabetically (A-Z) by account name.

•

Click Device to organize the list alphabetically (AZ) by player name.

•

Click Creation Date to organize the list
chronologically (oldest to newest) by the creation
date of the subscription.

•

Click Completion Date to organize the list
chronologically (oldest to newest) by the end date
of the subscription. This field is blank if the
subscription is still active.

•

Click Traffic to organize the list from the lowest
download traffic volume to the highest download
traffic volume.

•

Click Amount to organize the list by smallest
amount charged to largest amount charged.

Click Paid to organize the list alphabetically (A-Z).
There are only two possible conditions in this field:
“True” or “False”.
Note: You can reverse any listing by clicking the
heading a second time.
•

Viewing Traffic Invoices
You can filter invoices by account name using the
Account Filter dropdown list. By default, the list displays
previously created invoices from all accounts in
chronological order, from newest to oldest:
•

Click I.N. to organize the list by invoice number
(lowest to highest).

Editing Traffic Invoices
Click the Edit button to edit the invoice number or the
invoice charge for a subscription (in the Amount field).
You can also indicate whether the traffic invoice has been
paid by selecting “Yes” or “No” in the Paid dropdown list.
Click Update when you are finished.
18

You can also delete invoices by clicking the
button in a subscription invoice cell.

Delete

19

UPLOADS
System Administrator Only

Uploads History

Current Uploads
This section displays media files that are currently being
uploaded to the network servers. When the upload
process is complete, the file is moved to the Uploads
History list.
•
•
•
•

•

•

•

Status: The current status of the upload.
File Name: The name of the file being uploaded.
File Size: The size of the file being uploaded.
File Token: The unique identifier that the network
uses for the file. This allows the network server to
store multiple files of the same name.
Start Time: The date and time when the upload
began. The value after the time code reflects the
time zone configured for the server, represented
by the time value plus or minus UTC: For example,
“+00:00” represents UTC, while “-08:00”
represents PST (Pacific Standard Time).
Sections: A visual representation of the file upload
progress. This bar does not update in real time, so
you must refresh the page to update the progress
bar
Delete: Click the

button to cancel the file

Click the
button and choose a date to filter the list of
uploads (alternatively, you can enter the date manually in
the Select Date field). You can also filter the results by
successful or failed downloads using the Show list. Use
the Results per page dropdown menu to choose how
many uploads to display on a page. By default, uploads
are listed by Start Time (from newest to oldest). You can
change this organization as follows:
•

Click Status to organize the list by connection
status from “Healthy” to “Connection Lost”.

•

Click File Name to organize the list alphabetically
(A-Z) by file name.

•

Click File Size to organize the list from smallest
file size to largest file size.

•

Click File Token to organize the list alphabetically
(A-Z) by unique identifiers.

•

Click Start Time to organize the list by upload start
time, from oldest to newest.

Click End Time to organize the list by upload
complete time, from oldest to newest.
Note: You can reverse any listing by clicking the heading
a second time.
•

upload.

20

21

SCHEDULER
System Administrator Only

Tasks Execution History

Scheduled Tasks
The Scheduler page lists a variety of actions that the
system performs regularly to aid the System and Order
Administrators. These actions are referred to as “system
cases”. In the Scheduled Tasks section, you can view
the following:
•
•

System Case: The designated system case
Execution Time: The next time the system case
action is scheduled to be performed

•

Interval: The time intervals at which the task is
repeated

•

Enabled: The current status of the system case. It
can either be enabled (“True”) or disabled
(“False”).

•

Edit: Click the

button to enable or disable a

system case.
•

Delete: Click the

•

Execute: Click the
immediately.

button to remove a system
case. To recover a system case, you must edit the
Scheduler configuration file.
button to perform the action

In this section, you can view all system cases that were
previously executed. You can filter the list by clicking the
Select Date button and selecting a date. Alternatively,
you can enter a date manually in the field. You can also
change the list organization as follows:
•

Click Date to organize the list chronologically
(newest to oldest) by the date and time the task
was last executed.

•

Click SystemCase to organize the list
alphabetically (A-Z) by the name of the system
case.

Click IsSuccessful to organize the list
alphabetically (A-Z) by whether the system case
was executed successfully or not. There are only
two possible conditions in this field: “True” or
“False”.
Note: You can reverse any listing by clicking the
heading a second time.

•

System Case Processes
The following list describes the system cases and the
specific tasks each case performs during execution:

22

o If an account’s billing mode is set to “Manual”,
all pending Traffic Invoices will be marked as
paid.

SC1 – Collect Account Daily Usage
•

System parses logs in order to determine traffic
values (grouped by devices).

SC2 – Charge Account
•

System checks incomplete Traffic Invoices:
o If an invoice is associated with a Grace
Subscription or with no subscription, it will be
skipped.

SC3 – Suspend Account
•

System checks all active accounts that are in
the Pending Suspension state.
o If the deadline has been reached, the account
will be moved to the Suspended state.

23

o Each account suspended using this case
receives a notification E-mail.
Note: The deadline for suspension is 14 days after
the account is changed to “Pending Suspension”.

SC6 – Suspend Subscription
•

System checks all active Subscriptions that are in
the Pending Suspension state.
o If the deadline has been reached, the
Subscription will be moved to the Suspended
state.
o Each account Suspended by this case receives
a notification E-mail.

•

Note: The deadline for suspension is 14 days after
the account is changed to “Pending Suspension”.

SC4 – Handle Subscription Expiration
•

System checks all Grace Subscriptions.
o If the deadline for a Grace Subscription has
been reached, it will be deactivated.

System creates a Traffic Invoice and marks the
subscription as deleted.
Note: The deadline for Grace Subscriptions is 30 days
from when they are created. The Traffic Invoice
created by this case is for informational purposes. It
lets you know how much Traffic was consumed during
the Grace period.
•

•

The Order Administrator receives an E-mail
notification of this action.

SC7 – Device Inactivity Warning
•

•

SC5 – Charge Subscription
•

System checks all active subscriptions that were
not charged in the last month.

•

System calculates traffic and creates a Traffic
Invoice for each subscription.

•
•

The newly created Invoice is marked as “Unpaid”.
Traffic counters of all processed Subscriptions are
dropped.

System checks for all active devices where the
following conditions apply:
o The “Last Connect Time” is older than the
“Device Inactivity Timeout”
o The “State” is set to “Not Notified”

System checks appropriate account profiles and
determines whether the “Device Inactivity Notification Enabled” property is set.

•

System sends an E-Mail notification to the
appropriate accounts indicating all inactive
devices.

•

The state of these inactive devices is updated to
“Notified”.

SC8 – Device Logs Parser
•

System checks the Device Logs Queue for
24

incoming files
o For any file found, the device owner is
determined and the header is validated.
•
•

System determines the record type for each file.
System validates and checks each record for Filter
Expression.

•

System populates the records and separates lists
according to type.

•

System compiles an XML spreadsheet for each
list.

•

System deletes the incoming Device Log file.

SC10 – Generate Thumb (content_id)
•

SC11 – Handle Content Expiration
•

SC9 – Device Logs Report Builder
•

System checks for parsed Device Logs stored by
the SC8 process.

•

System determines whether the new information is
included in existing reports.

•

System generates new daily, weekly, and monthly
reports for data not included in existing reports.

•

System updates the affected existing reports,
keeping sorting records in the report.

•

For each affected report, the “Last Updated” date
is changed to the current date.

•

System saves new reports in the determined
directory.

•

System registers the new reports in the database,
making them accessible to users.

System generates thumbnails for video files as a
temporary task.
o This task does not appear in the task list
until it is triggered by the Web Services
node for a specific media item, which is
identified by its content_id.
o This task disappears from the list after
execution.

System searches for HTML page assets and
deletes them after 24 hours if they appear
orphaned.

SC12 – Handle Dynamic Playlist Validity Dates
•

System updates (rebuilds) the .xml files for
Dynamic Playlists, applying validity dates to items
in each playlist.

SC13 – Handle Live Text Feed Validity Dates
•

System updates (rebuilds) the .xml files for Live
Text feeds, applying validity dates to items in each
feed.

SC14 – Handle Live Media Feed Validity Dates
•

System updates (rebuilds) the .xml file for Live
Media feeds, applying validity dates to items in
each feed.
25

SC15 – Handle Obsolete Device Screenshots
•

System deletes device screenshots, beginning
with the oldest, once the number of image files for
a device reaches 500.

26



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