Brightstar FXC851 GSM Fixed Wireless Phone User Manual WVB FXC851
Brightstar Corporation GSM Fixed Wireless Phone WVB FXC851
user manual
1
PREFACE
WELCOME
Congratulations on the purchase of your FXC-851 product!
Please retain your original dated sales receipt for your records.
For warranty service of your FXC-851 product, you will need to provide a
copy of your dated sales receipt to confirm warranty status.
Thank you for choosing Motorola product.
Please read important safety instructions before use.
Read and understand all instructions before use.
Please retain this guide for future reference.
The information contained in the FXC-851 user guide is believed to be
correct at the time of printing. We reserve the right to change or modify
any information, product specifications, features or functionality without
notice. The contents of the FXC-851 user guide are provided “as is.”
Certain features may not be activated by your service provider, and/or
their network settings may limit the feature’s functionality. Additionally,
certain features may require a subscription.
Contact your service provider for details.
.
2
CONTENTS
SAFETY PRECAUTIONS 5
PRECAUTIONS 5
SAFETY INFORMATION 6
PACKAGE CONTENTS 9
PACKAGE CONTENTS 9
ABOUT YOUR PHONES 10
PHONE OVERVIEW 10
INSTALLATION 11
KEY FUNCTION 13
DISPLAY INDICATORS AND ICONS 15
BASIC FUNCTION 16
BASIC OPERATION 16
USING PHONE MENUS 19
ENTER LETTERS AND NUMBERS 20
MAIN MENU 22
OVERVIEW OF MENU TREE 22
THE CONTACTS 24
READ 24
ADD 25
MEMORY STATUS 25
SERVICE DIAL 25
SPEED DIAL 25
FIXED DIAL 25
COPY 26
CLEAR ALL RECORDS 26
GROUP 27
MY NUMBER 27
MESSAGE 28
WRITE NEW 28
INBOX 29
3
OUTBOX 29
DRAFTS 30
VOICEMAIL 30
BROADCAST MESSAGE 30
MESSAGE SETTINGS 30
TEMPLATE 31
MEMORY STATUS 31
DIAL RECORDS 32
INCOMING CALL 32
OUTGOING CALL 32
MISSED CALL 32
CALL OPTIONS 32
CALL DURATION 33
SETTINGS
34
PHONE SETTINGS 34
MELODY 35
DISPLAY 36
CALL SETUP 36
NETWORK SETUP 39
SECURITY SETUP 40
FACTORY DEFAULT 41
APPLICATIONS
42
ALARM 42
CALCULATOR 42
CALENDAR 43
TO DO LIST 43
REFERENCE INFORMATION 44
TECHNICAL INFORMATION 44
TROUBEL SHOOTING 45
WARRANTY
4
5
SAFETY PRECAUTIONS
PRECAUTIONS
1. Please do not try to take out the SIM card of this phone.
This SIM card is a special encrypt card, it cannot be used in other mobile
phones. It’s the warranty of the product, if you try to rip or remove the SIM
Card, the warrant will be not valid and your product will not be warranty in
any case.
2. Please do not turn around the antenna at will, in order to avoid create the
damage of antenna.
3. Keep the phone away from water and damp areas.
Water or other liquids may cause overheating, electrical leakage, and failure
of the phone.
4. Do not try to disassemble the phone.
This can cause electric shock and failure of the phone. Tampering will also
void the phone’s warranty.
5. Put the phone in a safe and stable place.
6. Keep away from dust and heat radiation (i.e. microwaves, stoves, etc.)
7. Try to use the phone away from ordinary telephones, television sets, radios,
and automated office equipment to avoid interference between the devices.
8. Use clean soft dry cloth to wipe the phone. Do not use any chemical agents.
9. Do not put the phone near explosive or inflammable materials.
10. Use the phone only within the temperature range of -20℃~60℃ and
humidity range of 0%~90%.
11. Keep all accessories or batteries out of the reach of small Children or
babies.
Please instruct children the proper ways of handling phone during usage.
Shock circuit or breakdown may occur and may cause severe danger to
user due to improper usage.
Shock circuit or breakdown may occur and may cause severe danger to
user due to improper usage.
6
7
SAFETY INFORMATION
1. EXPOSURE TO RADIO FREQUENCY (RF) ENERGY
Your phone contains a transmitter and a receiver. When it is ON, it receives
and also sends out radio frequency (RF) signals. When you communicate
with your phone, the system handling your call controls the power level at
which your phone transmits.
Your phone is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
2. OPERATIONAL PRECAUTIONS
To assure optimal phone performance and make sure human exposure to RF
energy is within the guidelines set forth in the relevant standards; always
adhere to the following procedures.
3. EXTERNAL ANTENNA CARE
Use only the supplied Motorola approved antenna. Unauthorized antennas,
modifications, or attachments could damage the phone.
Do NOT hold the antenna when the phone is IN USE. Holding the antenna
affects call quality and may cause the phone to operate at a higher power
level than needed. In addition, use of unauthorized antennas may result in
non-compliance with the local regulatory requirements in your country.
4. PHONE OPERATION
When placing or receiving a phone call, hold your phone as you would use a
wireless telephone.
To maintain compliance with RF energy exposure guidelines, ensure the
phone antenna is at least 10 inches (25centimeters) from your body when
transmitting.
8
5. APPROVED ACCESSORIES
Use of accessories not approved by Motorola, including but not limited to
batteries and antennas, may cause your phone to exceed RF energy
exposure guidelines.
6. RF ENERGY INTERFERENCE / COMPATIBILITIES
Nearly every electronic device is susceptible to RF energy interference from
external sources if inadequately shielded, designed, or otherwise
configured for RF energy compatibility. In some circumstances your phone
may cause interference.
7. MEDICAL DEVICES
1) Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 10
inches (25centimeters) be maintained between the fixed wireless phone
and a pacemaker.
Persons with pacemakers should:
Always keep the phone more than 10 inches (25 centimeters) from your
pacemaker when the phone is turned ON. Turn OFF the phone immediately
if you have any reason to suspect that interference is taking place.
2) Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
3) Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
9
8. BATTERIES
Batteries can cause property damage and / or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touches exposed
terminals. The conductive material may complete an electrical circuit (short
circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when placing it inside
a pocket, purse or other container with metal objects. Use only original batteries
and chargers.
Your battery or phone may contain symbols, defined as follows.
Important safety information will follow
Your battery or phone should not be disposed of in a fire
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information
Your battery or phone should not be thrown in the trash
Please don’t use any damaged battery or charger and use the battery only for
its intended purpose.
Don’t apply extreme shock to the battery. It’s dangerous to disassemble a
battery or to apply extreme shock to the battery via nail or heavy metal
objects.
10
Keep the charger or batteries out of reach of small children or babies.
Always try to keep the battery between -10 ~ 55 Celsius.
Use only manufacturer approved rechargeable batteries and charger
designated for this devise.
9. Seizures / Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when watching television or playing
video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout.
If you experienced seizures or blackouts, or if you have a family history of
such occurrences, please consult with your doctor.
11
PACKAGE CONTENTS
PACKAGE CONTENTS
Transceiver / Phone Base
Adapter / Charger Backup Battery
The appearance of the parts in your package may be different from those in
this Manual.
Package contents may vary by market. Please check with your service
provider.
12
ABOUT YOUR PHONES
PHONE OVERVIEW
No Description No Description
1 Receiver 2 LCD Display
3 Contacts / Back / Cancel /
Right soft Key
4 Menu / OK / Option / Left
soft Key
5 SMS Key 6 Scroll / Navigation Key
( Up, Down, Right, Left )
7 Send / Answer / Call Key 8 End / Power on off Key
9 Dial / Numeric Key 10 Microphone
11 Speaker 12 Speaker Phone Key
13 LED Light
13
INSTALLATION
[ 1 ] Plugging AC/DC Adapter in to Cradle
Connect the adaptor to Cradle.
[ 2 ] Plugging AC/DC Adapter
Connect the adaptor to AC Wall outlet.
[ 3 ] Plugging Cradle
Put the phone on the Cradle.
[ 4 ] SIM Card and battery installation in the handset
1) Remove the battery cover.
2) Insert SIM card into the SIM slot in the right direction
3) Connect the rechargeable battery pack into the battery plug
4) Replace the battery door.
1
2
4
2
3
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[5] Turning Phone’s Power On/Off
After installing the handset correctly, press the power key which is on the
right of the front panel for about 3 seconds, the phone will then
automatically test whether the SIM Card is inserted and valid. Wait for the
antenna icon to display indicator bars before you make a call.
1) When the battery icon is empty, put the phone on the Cradle
connecting tothe external power adapter.
2) Plug the external power adapter into the power socket. The unit will
power up automatically.
3) Check the cellular signal strength and move the unit until the best signal
possible is achieved.
4) In state of power-on, press and hold power key button, LCD screen
closes.
Note:
The battery pack is a backup for emergencies in case of a power failure.
Do not operate the phone without having AC/DC adaptor connected.
Be sure to carefully match the positive and negative terminals as shown
on the battery. When using the phone for the first time, charge it for over 6
hours to ensure optimum battery charge.
Caution:
It is prohibited to use the SIM card for this Fixed Wireless Phone in other
GSM phone. Once the SIM pin number is entered, the SIM pin maybe
automatically changed so the initial PIN is no longer valid. Therefore, it is
highly recommended
NOT to take out the SIM card once it is installed in this product.
DO NOT bend or scratch your SIM card, and avoid exposing it to static
electricity, water, or dirt.
15
KEY FUNCTION
[1] Left / Right Soft Key ( Menu / Contacts key )
Press the left soft key ( Menu ) to perform the function indicated by the text on
the screen above the key.
Press the right soft key ( Contacts ) to directly access the Contacts list
Note:
The functions of the soft keys depend on the guiding text shown above the keys.
For example, when the text Menu is above the left soft key, press, and the left
key enters the menu functions. Similarly, pressing the right soft key under the
text Contacts accesses the Contact list functions
[2] Send key
Press to make a call to a name / number shown on the screen.
Press to answer a call.
Press to access the list of recently dialed numbers.
[ 3 ] End key
Press to end a call.
Press once to exit a function and return to the idle screen.
[ 4 ] Numeric Keys / ‘＊’ keys / ‘#’ Keys
Used for entering numbers and letters.
Press and hold number 1 key to call the voice mailbox.
Press ‘#’ key to toggle between upper case, lower case and numeric modes.
Keep pressing ‘ # ’ key to lock the phone in the idle screen.
Also refer to [ 6.2 ] section “Phone Lock” in page 40.
Press ‘＊’ key to toggle between letters and symbols.
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[ 5 ] Navigation / Scroll keys
Press left navigation key to Dial Records.
Press right navigation key to Alarm.
Press up navigation key to Inbox.
Press down navigation key to Calendar.
Press this key to press up / down the phone’s menu.
Press to move the cursor when entering letters.
[ 6 ] SMS Key
Press to enter ‘write new message’ function in idle mode
[ 7 ] Speaker key
If you are using the handset to call and you want to transfer the call to the
speakerphone mode, press the Speaker key button in right side to the
speakerphone
17
DISPLAY INDICATORS AND ICONS
The display indicators and icons provide information about the operation of
the phone.
The start screen is displayed when the phone is turned ON. Several features
can be used only when the phone is at the start screen.
Signal Strength Indicator
Indicate the strength of the network signal
Volume tone Indicator
Indicate the tones of the Volume
Battery Level indicator
Alarm Indicator : shows when the alarm is activated
Call Divert
Voice message
Received New message
SMS read already
Sent SMS
Unread SMS
Contacts / Messages stored in SIM card
Contacts / Messages stored in Phone
Mute: shows when turn off the volume of MIC
Phone Lock
18
BASIC OPERATION
[1] Switching the phone ON and OFF
1) To turn on your phone, press and hold “End key” for a few seconds
or until the display turns on.
2) To turn off your phone, press and hold “End key” for a few seconds.
[2] Making a call
1) Dial a Call
Raise your phone and enter phone number which you want to call. After
entering phone number and press “Call key” to make a call.
Tip: In some menus like Contacts, Dial Records, etc. which have
individual phone number, Press “Call key”directly to make a call.
2) Dial the Fixed Phone Extension Number
Some fixed phone extension can’t be called directly, it need a phone
exchange. If you input the pause character ‘P’ between the phone number
and extension number and press “Call Key”, the phone will start the dial
procedure, connect to the extension number. To get the “P”, press the “＊” key
for a while till the “P” displayed on the phone screen.
3) Dial a International Call
Press the “＊” key till the character “+” displayed on the phone screen.
Input the country code and the phone number after the prefix.
4) Dial From Contacts
Press the right soft key to get into the phone book. Press Up / Down
navigation key to scroll the list to search the caller’s name. Then press call
key to make a call.
5) Speed Dial
Press 2-9 keys for a while, the phone number stored in speed dial list will be
sent out. Make sure the speed dial key has been set up.
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[3] Answering a call
When your phone rings, press “Call key” or “Speaker key” to answer in
speaker phone mode.
[4] Speaker mode.
You can make or answer a phone call by pressing the Speaker key button
in right side to the speakerphone.
To make a call:
1) Press the number you want to connect to.
2) Press Send key.
Note: The call is automatically made without pressing, approximately
3 seconds after you dial the number.
To answer a call
When the phone rings, press Speaker key to turn ON the speaker phone mode.
[5] Adjusting the Ring Volume
You can enter the menu and then adjust the ring tone volume by pressing
the scroll keys on the phone.
1) Incoming a call or During a call, directly press left / right navigation
key up to enter the Ring Volume control screen.
2) Press right navigation key to increase the volume.
3) Press left navigation key to decrease the volume.
[6] Redialing the last-dialed number
The phone stores up to 10 last dialed numbers.
1) Press Send key for a second to find the most recently dialed numbers.
2) Press navigation key to scroll to the number you wish to dial.
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3) Press Send key once.
Note: If no recently dialed numbers are stored, you will not be able
to use this function.
[7] Caller ID
Requires a subscription to a calling plan that supports this feature. Not
available in all areas. Contact you telephone service provider for availability
and details. When Caller ID is active, your phone shows the caller’s phone
number during an incoming call, as long as this number is a part of your
service provider’s wireless network.
The wireless network lets you know if it does not recognize the caller’s
phone number.
The wireless network will also let you know if the calling party has
blocked the Caller ID feature.
If you have stored the name and number of the calling party in your
Contacts and that number is supported by the wireless network, the caller’s
name will also appear.
[8] SMS and Voice Mail
Requires a subscription to a calling plan that supports this feature. Not
available in all areas. Contact you telephone service provider for availability
and details.
A new SMS arrives:
The back light of the LCD is ON and the display shows “New Message,
Read Now ?” text message with SMS icon . And if you want to read
received new Message, press the left soft key ( Yes ). If you want to check
message later, press the right soft key ( No ).
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Voice mail arrives:
The back light of the LCD is ON and the display shows “New Voice
Message, Listen Now ?” text message with Voicemail icon . And if you
want to check new voice message, press the left soft key ( Yes ). If you want
to check message later, press the right soft key ( No ).
22
USING PHONE MENUS
[1] Menus
A menu is a list of choices you can make. Your phone has 5 menus. ( And
your service provider may add STK menu extra depending on network
service ) Each menu contains options that allow you to use the message,
change the ring tone, etc.
You can use menus and sub-menus in two ways: by scrolling or by using
shortcuts.
[2] Scrolling through menus
1) From the Start screen, press Menu, and then scroll through the menus
using left / right / up / down navigation key.
2) Use the scroll and OK key to select the submenus and back key to return
to the Start screen.
[3] Exiting menu levels
1) To return to the previous menu level, press Back key or Cancel key.
2) To return to the Start screen, press End key. No menu setting changes
will be saved.
[4] Menu Tree
You can refer to 22 pages about Menu tree for more details.
[ 5 ] Using shortcuts through menus
1) Dial Records: press left navigation key directly.
2) Alarm: press right navigation key directly.
3) Inbox: press up navigation key directly.
4) Calendar: press down navigation key directly.
5) Write New (Message): press SMS key directly.
6) Outgoing call: press Call key one time for a second.
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ENTER LETTERS AND NUMBERS
You can enter letters, as well as numbers, when storing information in your
phone by using your phone’s keypad. To enter letters, press the key associated
with the letter you wish to enter until it appears on the screen (numbers will also
appear).
[1] Entering Letters
When you want to add new names or when you view names in the Contacts,
your phone automatically switches to the abc (ABC) mode and displays the
abc icon on the right upper side in Display.
Key Characters
Key Characters Key Characters
1 , . ? ! 1 2 a b c 2 å æ ä à ç á
3 d e f 3 è é 4 g h i 4 ì í
5 j k l 5 £ 6 m n o 6 ö ø ò ñ ó
7 p q r s 7 β $ 8 t u v 8 ù ü ú
9 w x y z 9 0 (Space) 0
* , . ‘ ? ! “ @ ￥ $ _ ‘ ˆ { } \
[ ∼] | # ¤ % & ( ) * + -
/ : ; < = > ¡ § ¿
# Change letter case( * )
* : abc → Abc →ABC →123 rotated
[2] Editing name or phone number
To edit a name already stored in the Contacts:
1) From the main screen, use the right soft key.
2) From the Contacts list ( Read ), select the name you want to edit by
24
scrolling up / down navigation key and press OK key.
3) To edit, press the left soft key and scroll down to the edit option and press
OK key.
4) Edit the name you want to change and / or press again OK key to change
the phone number.
5) Press up or left navigation key to scroll the cursor to the left.
6) Press down or right navigation key to scroll the cursor to the right.
7) Press Clear to correct any mistakes or press hold to clear all.
8) Press the left soft key OK to save changes or the right soft key to cancel.
[3] Changing the case of letters and numbers
You can switch the mode among uppercase and lowercase letters and
numbers by pressing # key.
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MAIN MENU
OVERVIEW OF MENU TREE
Your phone’s menu may differ from the following list, depending on the
Network services to which you have subscribed and the accessories you
are using. If you have any questions, please call your service provider.
1. Contacts 2. Message
1. Read 1. Write New
2. Add 2. Inbox
1) Save to SIM 3. Outbox
2) Save to Phone 4. Drafts
3. Memory Status 5. Voice mail
4. Service dial 1) Number
5. Speed dial 2) Clear
6. Fixed Dial 3) Call Voice mail
1) Enable FDN 6. Broadcast Message
2) Read 1) Receive Mode
7. Copy 2) Languages
1) SIM to Phone 7. Message Settings
2) Phone to SIM 1) Service center number
8. Clear all records 2) Expire Period
1) Phone Records 3) Message Type
2) SIM Records 4) Status Report
9. Group 5) Alert Period
1) Family 8. Template
2) Friends 9. Memory Status
3) Office
4) Others
10. My Number
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3. Dial Records
1. Incoming Call 3) Change Password
2. Outgoing Call 7. Factory Default
3. Missed Call
4. Call Duration
4. Settings 5. Applications
1. Phone Settings 1. Alarm
1) Clock Settings 1) Alarm 1
2) Language 2) Alarm 2
3) Answer Mode 3) Alarm 3
2. Melody 2. Calculator
1) Melody Setup 3. Calendar
2) Volume 4. To Do List
3) Ring Type
3. Display
1) Idle Display
2) Contrast
3) Backlight
4. Call Setup
1) Call Divert
2) Call Barring
3) Call Waiting
4) Auto Redial
5) Caller ID
5. Network Setup
1) Network select mode
6. Security Setup
1) SIM PIN
2) Phone Lock
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THE CONTACTS
New entries can be stored in the SIM card or in your Phone.
You can store up to 100 entries in the phone and an additional 250 in the SIM
depending on the SIM limitations. Entries stored in the phone allow numbers of
up to 30 digits, and names of up to 16 characters.
In standby mode, you can press Right Soft key to immediately access the
Contacts list. When the name is found by pressing Contacts, press OK and
option key to select option sub menu ( you can choose to send Message to, edit,
clear, add to group, copy )
Using Contact Menus
The Contacts has several menus to select from. These menus appear when you
press Menu (Left Soft key) and select Contacts menu by pressing OK key. Press
right soft key (back) to move back to the main menu.
Read: Show the names stored in phone and / or SIM card.
Add: Add new entry (s)
Memory Status: Memory status of phone and SIM
Service dial : Show service name provided by Service networks the phone
Speed Dial: One button dialing
Fixed Dial : Limit to call or send message
Copy: Copy from SIM (Phone) to Phone (SIM)
Clear All Records : Clear all Phone or SIM entries
Group: Organizing group of Contacts
My number: Inputting or check your own number
[ 1 ] Read (by name)
From the Contacts menu, select Read and press left OK key or just press 1
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Enter the first letters of the name you need and then the cursor goes to the
name you wanted directly after one second or select name using to scroll
and press left OK key
After choosing one of the name, you can select left option and you can
choose five sub menus.
Send Message To: You can send SMS to this entry
Edit : You can edit the name and number of this entry
Clear : You can delete this entry only ( You need to re-confirm )
Add to group: You can put this entry to group, but you cannot use SIM entry
to a group.
Copy: If you select a SIM card’s entry and select Copy, you can copy it to
phone memory. If your selection is Phone memory’s entry, Copy
means copy chosen entry to SIM card
[2] Adding a new Contacts Entry
To create a Contacts entry:
1) Press Menu > Contacts > Scroll to Add and press OK
2) Press Save To SIM or Save To Phone depending on where you want to store
the phone entry.
3) Add Name and press OK key
4) Add Number and press OK key
[3] Memory Status
To press’ Memory Status’ and you can see the capacity of SIM card used / SIM
card total and Phone used / Phone total.
[4] Service dial
You can check or / and call service number provided by your network Service.
This menu may differ depending on the Network services to which you have
29
subscribed. Not available in all areas. Contact your telephone service provider
for availability and details.
[5] Speed Dial
1) Press Menu > Contacts
2) Scroll to Speed Dial and press OK
3) Select one entry. If the numbers are Empty, Press OK > Select Set/Change
and press OK, you can assign one phone number. After choosing one,
press OK
4) If you assigned one phone number already, you can see four sub categories
Set / Changes : You can change the assigned number
Detail : You can see the number of this entry
Clear : You can delete this entry
Dial to : You can dial to this entry
You can use only phone entries and SIM entries and appoint 8 entries. On
the idle display, press one assigned button and press Call button or press
one assigned number for about 3 seconds till make a call.
Ex> If the number assigned in 2 is 01-34-567, just press 2 and Call button
[6] Fixed Dial
Fixed Dial is a function depends on SIM, it limits to call or send message. In
default status, the FDN function is closed (disabled).
If FDN enabled, you can a) hide your contacts records in SIM card and b) forbid
to add new contacts into SIM card and c) forbid to call or send SMS except the
contact numbers in fixed dial list.
If FDN disabled, you can call, send SMS and add records to SIM card in normal.
You can also see all SIM contacts.
1) Press Menu > Contacts
30
2) Scroll to Fixed Dial and press OK
Enable FDN/Disable FDN: Input PIN2 code to enable FDN or disable FDN
function.
Read: When the FDN enabled, you can read / edit / clear / add FDN list
through the input PIN2 Code and when the FDN disabled, you can’t read / edit /
clear / add FDN list.
[7] Copy
You can use this function to copy all numbers from the SIM card to your fixed
phone, or vice versa:
1) Press Menu > Contacts
2) Scroll to Copy and press OK
3) Press SIM to phone or Phone to SIM depending on where you want to
copy all Contacts entries.
4) Press YES, then the copy process is done promptly
[8] Clear All Records
You can delete all Contacts entries:
1) Press Menu > Contacts
2) Scroll to Clear all Records and press OK
3) Press Phone Records or SIM Records, depending on where you want
to delete all Contacts entries.
4) Press OK to confirm the deletion of all Contacts entries.
5) Select Yes if you want to delete. Otherwise, select No to go back to the
previous menu.
Caution: When complete all information stored in your Contacts
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will be deleted and can no longer be restored.
[9] Group
Contacts entries can be grouped to some units:
1) Press Menu > Contacts
2) Scroll to Group and press OK
3) And you can see four groups 1) Family 2) Friends 3) Office 4) Others
4) Select one and press left OK and you can see the sub menus
In one group, you can select three sub menus
Group Member: You can see entry (s) belongs to the group
Rename : You can edit the name of this group itself (Ex> Family
Home)
Alert Tone: You can change the tone when the member of this group
called you.
Note: Only phone memory numbers can be added to group
[10] My Number
You can check, edit, erase and save your owner name and number
1) Press Menu > Contacts
2) Scroll to My number and press OK
3) Select Line 1 Number or Line 2 Number and press OK
Press Option>Edit to edit your own name and number and press OK.
Press Option>Clear to remove your own name and number and press OK.
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MESSAGE
Requires a subscription to a calling plan that supports this feature. Not
available in all areas. Contact you telephone service provider for availability
and details. You can send or receive text messages with your phone. Text
messages that you receive may contain ring tones that you can store in
your phone. It supports 160 characters.
You can also send maximum about 600 characters. If your message is about
600 characters, the phone divides the message into four parts and sends
these in each time. This function is called SMS concatenation.
After completing the message content, you can choose to send it out right
away, or save it as a draft.
Write New
Inbox
Outbox
Drafts
Voice Mail
Broadcast Message
Message Settings
Template
Memory Status
[1] Write New
You can send a text message to one recipient. You can manually enter each
Recipient’s phone number, or you can select the numbers from the Contacts.
Note: The maximum length of a text message differs, depending on
the capabilities of the network from which it originated. Also, text
messages may appear different at different times because messages can
33
originate in networks other than your own. Contact your service provider
for more information about this feature.
1) Press Menu > Message> OK.
2) Scroll to Write New and press OK
3) You can create the message.
4) When you press OK, you can see three submenus;
Only Send: After sending, the message is deleted
Only save: No sending. The message is saved into Drafts.
Send and Save : After sending the message is saved into Outbox
[2] Inbox
When a message arrives, a pop-up message is displayed and a new message
icon appears. You can read it immediately, or read it later in your Inbox. You can
see the icon
1) Press Menu > Message.
2) Scroll to the Inbox and press OK.
3) From the list, highlight the one you need and press OK.
4) You can choose six options
Reply: You can reply your messages.
Forward : You can forward the chosen message
Edit: You can edit the chosen message.
Clear: You can delete the chosen one.
Clear All: You can empty the Inbox
Cut Number : You can cut and save the phone number from Inbox message
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[3] Outbox
The Outbox stores messages sent and saved.
1) Press Menu > Message.
2) Scroll to the Outbox and press OK.
3) From the list, highlight the one you need and press OK.
4) You can choose six options
Send: You can send the chosen message.
Forward : You can forward the chosen message to others
Edit: You can edit the chosen message.
Clear: You can delete the chosen one.
Clear All: You can empty the Out box
Cut Number: You can cut and save the phone number from outbox
message.
[4] Drafts
You can see draft messages which you already saved. After choosing one of
them, you can have four choices
Forward: You can send the chosen message.
Edit: You can edit and save the chosen message.
Clear: You can delete the chosen one.
Clear All: You can empty the draft box.
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[5] Voicemail (Network Service)
You can listen to your voicemail messages by calling your network voicemail
phone number. Voicemail messages are stored in the network voicemail box, not
in your phone. Also refer to [ 8 ] section in 19page.
1) Press MENU > Message.
2) Scroll to Voice Mail and press OK.
3) There are three submenus. Select one and press OK
Number: Enter or modify the network service number.
Clear: Delete Pre-saved service number
Call Voice Mail: Dial the network service number and connect to the Voicemail
Server.
[6] Broadcast Message
There are 2 submenus you can choose
Receive Mode
Languages
[7] Message Settings
There are 5 submenus you can choose.
Service Center Number: The SMS Center Number is required in order to
send messages. Ask your service provider for this number.
Expire Period: Set the period of time the message is stored in the service
center. You can set the period for 1 hour, 12 hours, 1 day, 1week, maximum.
When the set period expires, the service center will delete all messages,
even if the user has not received the message.
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Message Type: When you set the message type, the network will convert the
message to the type you have set. (Text//Fax//E-mail)
Status Report: If you turn On this option, you can be notified if the recipient
received your message.
Alert Period: you can choose message alert time with one time // Every 2 min
// Off when we receive new message.
[ 8 ] Template
There are some sample messages in SMS template and you can edit & save the
template or send the message you selected.
1) Press Menu > Message.
2) Scroll to the Template and press OK.
There are 2 options as below
Edit: press Option>Edit, you can edit the message template and press save.
Forward: press Option>Forward, you can use SMS template to send the
message
[ 9 ] Memory Status
Check memory status in the SIM and in the Phone. The total capacity of
SIM is depends on your SIM card, total capacity of phone is 100. Also you can
see used area of SIM and phone.
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DIAL RECORDS
The Call History function keeps track of:
Incoming Calls
Outgoing Calls
Missed Calls
Call Duration
Note: Your phone can store up to 30 call numbers including missed,
received and dialed calls.
When you miss a call (s), the Missed Calls message appears on your phone’s
screen. You can press Yes to view the Missed Calls list or press No to ignore the
message and go back to Standby. The records will be stored in Call History. You
are notified of missed calls only when your phone is turned ON in the service
area from which the missed call originated.
[ 1 ] Checking Incoming/Outgoing/Missed Call
1) Press Menu > Dial Records
2) Select Incoming // Outgoing // Missed Call and press OK
3) From the list of records, scroll the one you need
4) The screen shows Call Information including Number, Date and Time of
receiving.
[ 2 ] Call options
You can choose some options in related with Missed Calls, Dialed Calls or
Received Calls when you have any call log.
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1) Press Menu > Dial Records
2) Choose one of them;
Incoming call / Outgoing call / Missed call and press OK
3) You can press left Option
4) You can see six different menus;
Dial To: When you choose one entry and select OK, directly calls to.
Send Message To: You can send this entry the SMS message without
selecting recipient.
Clear : You can delete chosen entry
Save Number: You can save chosen number to SIM or Phone.
Clear all: You can delete all entries in the category (If you select Outgoing
call all the Outgoing call entries are deleted)
Show Number: You can see the number of chosen entry
[ 3 ] Call Duration
You can check the total duration of incoming call and last call duration
You can see Outgoing Duration, Incoming Duration and Last Call Duration
in one display.
The type of checking time is hh : mm : ss ( h: Hours, m: Minute, s: Second )
You can press left Reset to erase all call duration time.
39
SETTINGS
Setting menu includes:
Phone Settings
Melody
Display
Call Setup
Network Setup
Security Setup
Factory Default
[1] Phone Settings
[ 1.1 ] Clock settings
This menu guides you to set Time/Date.
Date & Time Setting: Set the correct time and date to ensure the Alarm is
working correctly.
Date & Time Setting
1) Press Menu > Settings > OK
2) Scroll Phone Settings and press OK.
3) Select Clock Settings then press OK.
4) Select Date & Time Setting and press OK.
5) Input month / day / year and hour/minute/am or pm by using numeric keys
and left and right navigation key
6) Press Save
Date Format: There are four types of expressions of dates
DD / MM / YY (day / month / last two digits of this year)
MM / DD / YY
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DD / MM / YYYY (day / month / full digits of this year)
MM / DD / YYYY
Date Separator: There are four types of separators of date digits
OO-OO-OO (Hyphen)
OO/OO/OO (Slash)
OO.OO.OO (Dot)
OO OO OO (Blank)
Time Format:
You can choose 12h or 24 hours. For example, if the time is 1:22 pm ( 12h
expression) , it can be shown as 13:22 (24h expression)
[ 1.2 ] Language
Three languages options can be selected: English / Spanish ( Español ). Also
you may choose automatic option; Your native language can be chosen without
manual selection.
1) Press Menu > Settings and press OK
2) Scroll Phone Settings and press OK
3) Select Language and then press OK
4) Select the language you need and press OK
[ 1.3 ] Answer Mode
Normal answer: You can press only answer key and speaker phone key to
receive the incoming call.
You can also receive the incoming call by pick the handset up without press any
other key.
Any key answer: To answer your receiving call, you can press any key except
End key.
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[2] Melody
[ 2.1 ] Melody setup
Set Melody for Incoming Call and Message Tone
Note: For each tone setup, you can choose one of 10 ring tones for
Incoming call and 4 ring tones for Message Tone.
[ 2.2 ] Volume
Eight volume levels are available for Call, ring tone and keypad tone. Adjust the
volume to your preference using left / right navigation key.
[ 2.3 ] Ring Type
1) Press Menu > Settings and press OK
2) Scroll Melody and press OK
3) Select Ring Type and then press OK
4) Select Ring Once or Repeat Ring as you need and press OK
[3] Display
[ 3.1 ] Idle Display
Clock and Date
When you choose Enable, you can see the date and clock on your idle display
Wallpaper
There are some pictures for your selection.
[ 3.2 ] Contrast
There are 20 levels for LCD contrast. Press right navigation key then the
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contrast goes up. Press left navigation key then the contrast is down
[ 3.3 ] Backlight
Set Specific LCD and Keypad Backlight time.
1) Select Backlight and press OK
2) Toggle Always on, 5 seconds On, 15 seconds On, 30 seconds On or 45
seconds On and press OK
[4] Call Setup
The following features may require a subscription to a calling plan that supports
them. Not available in all areas. Contact you telephone service provider for
availability and details
[ 4.1 ] Call Divert
Call Divert is a network or subscription dependent service. It allows you to
forward a call to another number, based on various conditions.
1) Press Menu > Settings and press OK
2) Scroll Call Setup and press OK
3) Press Call Divert and press OK
4) Select one of the options below, and then press OK
All Voice Calls: All incoming calls to a designated number.
On Busy: Divert all incoming calls when there is at least one call in progress.
No Answer : Divert the incoming call if it is not answered
Unreachable: Divert all incoming calls when the phone is not reachable due
to a network error or some other reason.
5) Select Check Status, Activate, or Deactivate and press OK
Check Status: Check current Call Divert setting status.
Activate: Activate the chosen Call Divert option. Type the number you want a
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call to be forwarded to.
Deactivate: Deactivate the chosen Call Divert option.
[ 4.2 ] Call Barring (Network Service)
Call Barring is a network or subscription dependent service.
This feature allows you to restrict or bar certain or all types of calls to and from
your phone.
1) Press Menu > Settings and press OK
2) Scroll Call Setup and press OK
3) Press Call Barring and press OK
4) Select one of the options below, and then press OK
All Outgoing Calls: Bar all outgoing calls.
All Calls abroad: Bar all outgoing international calls.
Abroad but Home: Prevent users from making any international calls other
than to home
All Incoming Calls: All Calls Bar all incoming calls.
Incoming While Roam: Bar all incoming calls when the phone is roaming.
5) Select Check Status, Activate, Deactivate and press OK
Check Status: Check current Call Barring setting status.
Activate: the chosen Call Barring option.
Deactivate: Deactivate the chosen Call Barring option.
Note: To activate and deactivate Outgoing, Incoming, and Cancel
Calls, the SIM password may be required. Contact your service
provider.
[ 4.3 ] Call waiting (Network service)
Call Waiting is a network or subscription dependent service. If set it to Activate,
the Call Waiting feature enables the network to remind you of other incoming
calls during a call in progress.
44
1) Press Menu > Settings and press OK
2) Scroll Call Setup and press OK
3) Select Call Waiting and press OK
4) Select Check Status, Activate, Deactivate and then press OK
Check Status: Check current Call Waiting setting status.
Active: Activate Call Waiting function
Deactivate: Deactivate Call Waiting function.
[ 4.4 ] Auto Redial
If set the Auto Redial to toggle enable, the phone would keep dialing until the
called party is available or end the call.
1) Press Menu > Settings and press OK
2) Scroll Call Setup and press OK
3) Select Auto Redial and press OK
4) Toggle Enable or Disable, and then press OK
[ 4.5 ] Caller ID
Caller ID is a network or subscription dependent service. Not available in all
areas. Contact you telephone service provider for availability and details.
If call ID enable, you can choose to send/hide your phone number to/from the
calling party under your network service provider’s support.
If call ID disable, the phone number show or not in call party depend on your
network service provider’s support. You can not choose send/hide your phone
number to/from the calling party.
1) Press Menu > Settings and press OK
2) Scroll Call Setup and press OK
3) Select Caller ID and press OK
4) Toggle Set by Network, Hide Number or Show Number and then press OK
Set By Network: Accepts the default value set by Network.
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Show ID: Shows your phone number to the calling party.
Hide ID: Does not show your phone number to the calling party.
[5] Network Setup
Network Select mode
You can set the phone to automatically search the most suitable network to
camp on or to manually select the network you need.
1) Press Menu > Settings and press OK
2) Scroll Network Setup and press OK
3) Select Network Select mode and press OK
4) Select Automatic selection or Manual selection and then press OK
Manual mode: The phone starts searching available networks. Use the up
and down key to browse the network list, and press OK to set the
highlighted networks
[6] Security Setup
There are three options available:
SIM PIN : Prevent unauthorized use of the SIM card and or the some features
of services of telephone service provider
Phone Lock: Prevent unauthorized use of the phone
Change Password : Change by inputting the phone password two times
[ 6.1 ] SIM PIN
SIM PIN (SIM Personal Identification number) is a four-to-eight digit numeric or
password. It is related with the service of your service provider. For more detail,
contact your service provider.
1) Press Menu > Settings and press OK
46
2) Scroll Security Set Up and press OK
3) Select SIM PIN and press OK
4) Select PIN Check, Change PIN1, Change PIN2 and then press OK.
PIN Check : Allow or disallow the use of SIM PIN by entering SIM
PIN code
Change PIN 1: This is a pin code that locks the SIM card until you enter the
correct code. The default code is set by the Service Provider. You can
change it if you like by entering defaulted PIN code by Service provider, but
make sure you don't forget the new code
Change PIN 2: This SIM card code controls access to some of the more
advanced features of the phone. The default code is set by the Service
Provider. You can change it if you like by entering defaulted PIN code by
Service provider, but make sure you don't forget the new code. Not all
networks support pin 2.
Caution: If you unsuccessfully enter the SIM PIN code some times
depends on SIM card or country in succession the SIM card will be
Locked. And then contact your telephone service provider to get PUK
code to unlock SIM card.
[ 6.2 ] Phone Lock
The default password is “0000”.
1) Press Menu > Settings and press OK
2) Scroll Security Set Up and press OK
3) Select Phone Lock and press OK
4) When ‘On’ is chosen, there are two options.
Verify when Power-on: Every time you must enter password when power
on
47
Verify with new SIM: When you change SIM card, you enter the password
Change Password
This feature allows you to change the password.
1) Press Menu > Settings and press OK
2) Scroll Security Setup and press OK
3) Select Change Password and press OK
Note: You need to input three times. Old password, the new password and
confirmation. Every time you enter the input press OK
[ 7 ] Factory Default
This feature resets the current settings to the factory default values. The default
phone code is “0000”.
1) Press Menu > Settings and press OK
2) Select Factory Default and press OK
3) Enter the 4-digit password and press OK
Note: Before factory reset please save you important information!
48
APPLICATIONS
Applications include:
Alarm
Calculator
Calendar
To Do List
[ 1 ] Alarm
When alarm is set, the icon appears on the standby screen.
1) Press Menu > Applications and press OK
2) Select Alarm and press OK
3) Select Alarm 1and or 2 and or 3 for setting alarm and Press OK
4) You can select four cases. Off//One time // Mon~Fri // Everyday. Select your
favorite by scrolling left and right navigation key
5) After selecting one type, you can go down using up down navigation key and
set the alarm time by pressing numeric key ( time ) and left right navigation
key ( am / pm ).
6) After setting the time, you can go down using up down navigation key and
choose alarm ring tone by pressing left and right key. There are 3 options of
ring tone.
7) Press Save
[ 2 ] Calculator
You can calculate 9 digits.
Key description:
+, -, /, x: Use left / right navigation keys to select.
Clear: Press once to clear one digit.
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. (Point) : Press ‘ # ’ Key.
1) Press Menu > Applications and press OK
2) Select Calculator and press OK.
3) Enter the first value by number keys
4) Select the calculating mark by the left and right navigation keys.
5) The calculating mark will toggle among , , , by
turns
6) Enter the second value by number keys
7) Press Select to display the result of calculation. And you can press Select
again to use calculated results in the next calculation.
[ 3 ] Calendar
You can examine the month and date by Navigation keys .
1) Press Menu > Applications and press OK
2) Select Calendar and press OK
[ 4 ] To Do List
1) Press Menu > Applications and press OK
2) Select To Do List and press OK.
3) Enter words and press Option, Select Add, Clear or Edit and press OK.
Add: Add new entry (s)
Clear: You can delete this entry
Edit: You can edit and save the chosen notice. You can set Time, date
and Alarm Ring and then Save.
50
REFERENCE INFORMATION
TECHNICAL INFORMATION
Technical Specification
Weight Transceiver gram
Size
Transceiver mm(W)*mm(L)*mm(H)
Cradle mm(W)*mm(L)*mm(H)
Wireless Network 850 / 1900 MHz
Frequency range 824~960MHz, 1710~1990MHz
Battery
Type Rechargeable / Ni-MH
Talk time 4 Hours
Standby time 150 Hours
Antenna External
LCD Resolution 128*64 ( pixel * pixel )
Cradle
+Adapter
Type AC
Input Voltage 100 V ~ 240 V
Output Voltage 5 V
* Above technical specification maybe changed without any notice
51
TROUBLE SHOOTING
Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary service call.
When you power your phone on, the following messages appear
Insert SIM Card
• Check that the SIM card is correctly installed. (Try opposite direction)
Phone Locked
• The automatic locking function has been enabled. You must enter the phone’s
password before you can use the phone.
Enter PIN
• You are using your phone for the first time. You must enter the Personal
Identification Number supplied with the SIM card.
• The option requiring that the PIN be entered each time when the phone is
powered on has been enabled. You must enter your PIN and then disable this
option if so required.
Enter PUK
• The PIN code was entered wrongly some times depends on SIM card or
Country in succession and the phone is now blocked. Enter the PUK supplied
by your network operator.
“No service” is displayed
• The network connection was lost. You may be in a weak reception area (in a
tunnel or surrounded by buildings). Move and try again.
• You are trying to access an option for which you have not taken out a
subscription with your service provider. Contact the service provider for further
52
details.
You have entered a number but it was not dialed
• Have you pressed?
• Are you accessing the right cellular network?
• You may have set an outgoing call barring option.
Your correspondent cannot reach you
• Is your phone switched on ( pressed for more than one second)?
• Are you accessing the right cellular network?
• You may have set an incoming call barring option.
Your correspondent cannot hear you speaking
• Have you switched off the microphone (appears)?
• Are you holding the phone close enough to your mouth? The microphone is
located in the right side of front cover of the phone.
The audio quality of the call is poor
• Check the signal strength indicator in the display. The number of bars after it
indicates the Signal strength from strong to weak.
• Try moving the phone slightly or moving closer to a window if you are in a
building.
No number is dialed when you recall a phonebook entry
• Check that the numbers have been stored correctly, by using the Contacts
Read feature.
• Re-store them, if necessary.
Access Codes
There are several access codes that are used by your phone and its SIM card.
These codes help you protect the phone against unauthorized use.
53
The access codes (except for the PUK codes) can be changed using the
Security Settings menu options.
Phone Password
The phone password can be set to avoid unauthorized use of the phone. The
password generally supplied with the phone is 0000. You are advised to change
it before you start using your phone.
Keep the new password secret and in a safe place, separate from the phone.
PIN
The PIN (Personal Identification Number) protects your SIM card against
unauthorized use. The PIN is usually supplied with the SIM card. When the PIN
Check feature is enabled, the PIN is needed each time the phone is powered on.
If you key in an incorrect PIN some times depends on SIM card or Country in
succession, key in the PUK and press the OK soft key.
Key in a new PIN and press the OK soft key. Key in the new PIN again and
press the OK soft key.
PUK
The PUK (Personal Unblocking Key) is required to change a blocked PIN. The
PUK may be supplied with the SIM card. If not, contact your local service
provider.
If you key in an incorrect PUK some times depends on SIM card or Country in
succession, the SIM card cannot be used anymore.
Contact your service provider for a new card.
You cannot change the PUK.
54
RF Exposure Information and Statement
The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. This model
(FCC ID: WVB-FXC851) has also been tested against this SAR limit. The highest SAR
value reported under this standard during product certification for use at the ear is 0.368
W/kg and when properly worn on the body is 0.421 W/kg. This device was tested for
typical body-worn operations with the back of the handset kept 1.5cm from the body. To
maintain compliance with FCC RF exposure requirements, use accessories that maintain a
1.5cm separation distance between the user's body and the back of the handset. The use of
belt clips, holsters and similar accessories should not contain metallic components in its
assembly. The use of accessories that do not satisfy these requirements may not comply
with FCC RF exposure requirements, and should be avoided.
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
55
WARRANTY
Limited Warranty for Personal Communication Products, Accessories and Software
Purchased in Latin America
What Does this Warranty Cover? Subject to the exclusions contained below,
Brightstar Corp warrants that the product manufactured by Brightstar is free from
defects in materials and workmanship under normal consumer usage for the
period(s) outlined below. This limited warranty is a consumer’s exclusive
remedy, and applies as follows to new Brightstar branded Products
manufactured by Brightstar Corp,
PRODUCTS COVERED
Desktop Wireless Phone Motorola FXC-851 including their accessories.
LENGTH OF COVERAGE
A. One (1) year from the date of purchase by the first consumer purchaser of
the product.
EXCLUSIONS
Normal Wear and Tear. Periodic maintenance, repair and replacement of
parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
56
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products for commercial purposes or
subjecting the Product to abnormal usage or conditions; or (d) other acts which
are not the fault of Brightstar, are excluded from coverage.
Use of Non- Motorola branded Products and Accessories. Defects or
damage that result from the use of Non- Motorola branded or certified Products,
Accessories, Software or other peripheral equipment are excluded from
coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or modification
in any way by someone other than Brightstar or its authorized service centers,
are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non- Motorola branded housings, or parts, are excluded from
coverage.
Communication Services. Defects, damages, or the failure of Products, due to
any communication service or signal you may subscribe to or use with the
Products is excluded from coverage.
Who is covered? This warranty extends only to the first consumer purchaser,
and is not transferable.
57
What will Brightstar Do? Brightstar, at its option, will at no charge repair,
replace any Products that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to your Product,
Accessory or Software, including but not limited to personal contacts, games
and ringer tones, will be reinstalled. To avoid losing such data, software and
applications please create a back up prior to requesting service.
How to Obtain Warranty Service or Other Information?
For information on how to obtain service, contact the place where the product
was purchased
In order for this Warranty to take effect, take your unit, along with this policy, to
the place of purchase or local service provider.
You will receive instructions on how to obtain service, you must include:
(a) a copy of your receipt, bill of sale or other comparable proof of
purchase.
User Manual of FXC-851 version 1.0 [ENG]
Copyright 2009, Motorola Inc., All rights reserved