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Congratulations, you and your MacBook

were made for each other.

Contents

Chapter 1: Ready, Set Up, Go

What’s in the Box

Setting Up Your MacBook

Putting Your MacBook to Sleep or Shutting It Down

Chapter 2: Life with Your MacBook

Basic Features of Your MacBook

Keyboard Features of Your MacBook

Ports on Your MacBook

Using the Multi-Touch Trackpad

Using the MacBook Battery

Getting Answers

Chapter 3: Boost Your MacBook

Removing and Replacing the Battery

Replacing the Hard Disk Drive

Installing Additional Memory

Chapter 4: Problem, Meet Solution

Problems That Prevent You from Using Your MacBook

Contents

Using Apple Hardware Test

Problems with Your Internet Connection

Problems with AirPort Extreme Wireless Communication

Keeping Your Software Up to Date

Reinstalling the Software That Came with Your MacBook

Learning More, Service, and Support

Locating Your Product Serial Number

Chapter 5: Last, but Not Least

Important Safety Information

Important Handling Information

Understanding Ergonomics

Apple and the Environment

Regulatory Compliance Information

Looking for Something?

Index

Ready, Set Up, Go

8 Chapter 1

Ready, Set Up, Go

Your MacBook is designed so that you can set it up quickly and start using it right

away. If you have never used a MacBook or are new to Macintosh computers, read this

chapter for help getting started.

Important:

Read all the installation instructions (and the safety information starting on

page 67) carefully before you first use your computer.

If you are an experienced user, you may already know enough to get started.

Make sure you look over the information in Chapter 2, “Life with Your MacBook,”

to find out about the new features of this MacBook.

Many answers to questions can be found on your computer in Mac Help. For

information about getting Mac Help, see “Getting Answers” on page 29. Apple may

release new versions and updates to its system software, so the images shown in this

book may be slightly different from what you see onscreen.

Chapter 1

Ready, Set Up, Go

What’s in the Box

Setting Up Your MacBook

Your MacBook is designed so that you can set it up quickly and start using it right

away. The following pages take you through the setup process, including these tasks:

Plugging in the 60W MagSafe Power Adapter

Connecting cables and accessing a network

Turning on your MacBook and using the trackpad

Configuring a user account and other settings using Setup Assistant

Setting up the Mac OS X desktop and preferences

10 Chapter 1

Ready, Set Up, Go

Important:

Remove the protective film around the 60W MagSafe Power Adapter before

setting up your MacBook.

Step 1: Plug in the 60W MagSafe Power Adapter to provide power to the MacBook

and charge the battery.

Make sure the AC plug is fully inserted into the power adapter and the electrical

prongs on your AC plug are in their completely extended position. Insert the AC plug

of your power adapter into a power outlet and the MagSafe connector into the

MagSafe power port. As the MagSafe connector gets close to the port, you’ll feel a

magnetic pull drawing it in.

To extend the reach of your power adapter, replace the AC plug with the AC power

cord. First pull the AC plug up to remove it from the adapter, and then attach the

included AC power cord to the adapter, making sure it is seated firmly.

When disconnecting the power adapter from an outlet or from the computer, pull the

plug, not the cord.

Chapter 1

Ready, Set Up, Go

Note:

When you first connect the power adapter to your MacBook, an indicator light

on the MagSafe connector starts to glow. An amber light indicates that the battery is

charging. A green light indicates that the battery is fully charged. If you don’t see a

light, make sure the connector is seated properly and the power adapter is plugged in.

Step 2: Connect to a wireless or wired network.

To use a wireless network with the built-in AirPort Extreme technology, make sure the

wireless base station is turned on and that you know the name of the network. After

you turn on your MacBook, Setup Assistant guides you through the connection

process. For troubleshooting tips, see page 60.

To use a wired connection, connect one end of an Ethernet cable to your MacBook

and the other end to a cable modem, DSL modem, or network.

12 Chapter 1

Ready, Set Up, Go

To use a dial-up connection, you need the external Apple USB Modem, available from

the online Apple Store at www.apple.com/store or from an Apple Authorized Reseller.

Plug the Apple USB Modem into a USB port on your MacBook, and then connect a

phone cord (not included) from the modem into a phone wall jack.

Step 3: Press the power (®

) button briefly to turn on your MacBook.

You hear a tone when you turn on the computer.

It takes the computer a few moments to start up. After it starts up, Setup Assistant

opens automatically.

If your computer doesn’t turn on, see “If your MacBook doesn’t turn on or start up” on

page 54.

Chapter 1

Ready, Set Up, Go

Step 4: Configure your MacBook with Setup Assistant.

The first time you turn on your MacBook, Setup Assistant starts. Setup Assistant helps

you enter your Internet and email information and set up a user account on your

MacBook. If you already have a Mac, Setup Assistant can help you automatically

transfer files, applications, and other information from your previous Mac using an

Ethernet or a wireless connection.

If you don’t intend to keep or use your other Mac, it’s best to deauthorize it from

playing music, videos, or audiobooks that you’ve purchased from the iTunes Store.

Deauthorizing a computer prevents any songs, videos, or audiobooks you’ve purchased

from being played by someone else and frees up another authorization for use.

For information about deauthorizing, in iTunes, open Help > iTunes Help.

If you don’t use Setup Assistant to transfer information when you first start up, you can

do it later using Migration Assistant. Go to the Applications folder, open Utilities, and

double-click Migration Assistant.

14 Chapter 1

Ready, Set Up, Go

Step 5: Customize the Mac OS X desktop and set preferences.

Menu bar

System Preferences icon

Dock

Spotlight search iconHelp menu

Finder icon

Chapter 1

Ready, Set Up, Go

You can quickly customize the desktop using System Preferences. Choose Apple (

) >

System Preferences from the menu bar or click the System Preferences icon in the

Dock. System Preferences is your command center for most settings on your MacBook.

For more information, open Mac Help and search for “System Preferences” or for the

specific preference you want to change.

Putting Your MacBook to Sleep or Shutting It Down

When you finish working with your MacBook, you can put it to sleep or shut it down.

Putting Your MacBook to Sleep

If you’ll be away from your MacBook for only a short time, put it to sleep. When the

computer is in sleep, you can quickly wake it and bypass the startup process.

To put your MacBook to sleep, do one of the following:

Close the display.

Choose Apple (

) > Sleep from the menu bar.

Press the power (®

) button and click Sleep in the dialog that appears.

Choose Apple (

) > System Preferences, click Energy Saver, and set a sleep timer.

NOTICE:

Wait a few seconds until the sleep indicator light starts pulsing (indicating

that the computer is in sleep and the hard disk has stopped spinning) before you

move your MacBook. Moving your computer while the hard disk is spinning can

damage it, causing loss of data or the inability to start up from the hard disk.

16 Chapter 1

Ready, Set Up, Go

To wake your MacBook:

If the display is closed,

simply open it to wake your MacBook.

If the display is already open,

press the power (®

) button or any key on the keyboard.

When your MacBook wakes from sleep, your applications, documents, and computer

settings are exactly as you left them.

Shutting Down Your MacBook

If you aren’t going to use your MacBook for a couple of days or longer, it’s best to shut

it down. The sleep indicator light goes on briefly during the shutdown process.

To shut down your MacBook, do one of the following:

Choose Apple (

) > Shut Down from the menu bar.

Press the power (®

) button and click Shut Down in the dialog that appears.

If you plan to store your MacBook for an extended period of time, see “Important

Handling Information” on page 71 for information about how to prevent your battery

from draining completely.

Life with Your MacBook

18 Chapter 2

Life with Your MacBook

Basic Features of Your MacBook

Chapter 2

Life with Your MacBook

Built-in iSight camera and camera indicator light

Videoconference with others using iChat, take pictures with Photo Booth, or capture

video with iMovie. The indicator light glows when the iSight camera is operating.

Built-in microphone

Capture sounds with the microphone (located above the Esc key on your keyboard) or

talk with friends live over broadband using the included iChat application.

Built-in stereo speakers

Listen to music, movies, games, and multimedia files.

Battery and battery indicator lights

Use battery power when you’re away from a power outlet. Press the battery button to

activate indicator lights that show the remaining battery charge.

Trackpad

Click or double-click anywhere on the trackpad. Touch the trackpad with one or more

fingers to move the pointer and use Multi-Touch gestures (described on page 24).

Sleep indicator light

A white light pulses when the MacBook is in sleep.

Infrared (IR) receiver

Use an optional Apple Remote (available separately) with the IR receiver to control Front

Row and Keynote on your MacBook from up to 30 feet (9.1 meters) away.

Slot-loading optical drive

This optical drive reads and writes to standard-size CDs and DVDs.

Power button

Turn your MacBook on or off, or put it to sleep.

20 Chapter 2

Life with Your MacBook

Keyboard Features of Your MacBook

Chapter 2

Life with Your MacBook

Function (fn) key

Hold down this key to activate customized actions assigned to the function keys

(F1 to F12). To learn how to customize function keys, choose Help > Mac Help from the

menu bar and search for “function keys.”

Brightness keys (F1, F2)

Increase ( ) or decrease ( ) the brightness of the screen.

Exposé All Windows key (F3)

Open Exposé for quick access to all your open windows.

Dashboard key (F4)

Open Dashboard to access your widgets.

Keyboard illumination keys (F5, F6)

Increase (o

) or decrease (ø

) the brightness of the keyboard illumination. Available on

select models.

’

Media keys (F7, F8, F9)

Rewind (]

), play or pause (’

), or fast-forward (‘

) a song, movie, or slideshow.

—

Mute key (F10)

Mute the sound coming from the built-in speakers and headphone port.

Volume keys (F11, F12)

Increase (-

) or decrease (–

) the volume of the sound coming from the built-in speakers

or headphone port.

CMedia Eject key

Hold down this key to eject a disc that’s not in use. You can also eject a disc by dragging

its desktop icon to the Trash.

22 Chapter 2 Life with Your MacBook

Ports on Your MacBook

Chapter 2 Life with Your MacBook 23

Note: Adapters and other accessories are sold separately at www.apple.com/store.

¯MagSafe power port

Plug in the included 60W MagSafe Power Adapter to recharge the MacBook battery.

GGigabit Ethernet port (10/100/1000Base-T)

Connect to a high-speed Ethernet network, a DSL or cable modem, or another computer.

The Ethernet port automatically detects Ethernet devices and doesn’t require an

Ethernet crossover cable.

dTwo USB (Universal Serial Bus) 2.0 ports

Connect an iPod, iPhone, mouse, keyboard, printer, digital camera, modem, and more to

your MacBook. You can connect one high-powered external USB device. You can also

connect USB 1.1 devices.

£Mini DisplayPort (video out)

Connect to an external display or projection system that uses a DVI or VGA connector.

You can purchase adapters for supported video formats.

,Audio in/optical digital audio in port

Connect your MacBook to a line-level microphone or digital audio equipment.

fHeadphone out/optical digital audio out port

Connect external speakers, headphones (including iPhone), or digital audio equipment.

Security slot

Attach a lock and cable (available separately) to prevent theft.

24 Chapter 2 Life with Your MacBook

Using the Multi-Touch Trackpad

Use the trackpad to move the cursor and to perform a variety of Multi-Touch gestures.

Unlike typical trackpads, the entire MacBook trackpad is a button, and you can click

anywhere on the trackpad. To enable gestures and set other trackpad options, choose

Apple () > System Preferences, and then click Trackpad.

Here are ways to use your MacBook trackpad:

ÂTwo-finger scrolling lets you drag to scroll quickly up, down, or sideways in the active

window. This option is on by default.

Chapter 2 Life with Your MacBook 25

ÂSecondary clicking or “right-clicking” lets you access shortcut menu commands.

ÂTo set up a one-finger secondary-click zone in the bottom left or right corner of the

trackpad, select Secondary Click under the One Finger option in Trackpad

preferences.

ÂTo set up two-finger secondary-clicking anywhere on the trackpad, select

Secondary Click under the Two Fingers option in Trackpad preferences.

Note: You can also secondary click by holding down the Control key while you click.

Secondary click zone

26 Chapter 2 Life with Your MacBook

The following trackpad gestures work in certain applications. When you perform these

gestures, slide your fingers lightly on the surface of the trackpad. For more information,

see Trackpad preferences or choose Help > Mac Help and search for “trackpad.”

ÂTwo-finger pinching lets you zoom in or out on PDFs, images, photos, and more.

ÂTwo-finger rotating lets you rotate photos, pages, and more.

Chapter 2 Life with Your MacBook 27

ÂThree-finger swipe lets you rapidly page through documents, move to the previous or

next photo, and more.

ÂFour-finger swipe works in the Finder and all applications. Swiping four fingers to the

left or right activates Application Switcher so you can cycle through open

applications. Swiping four fingers up or down causes Exposé to show the desktop or

display all open windows.

28 Chapter 2 Life with Your MacBook

Using the MacBook Battery

When the MagSafe power adapter isn’t connected, your MacBook draws power from its

battery. The length of time that you can run your MacBook varies, depending on the

applications you use and the external devices connected to your MacBook. Turning off

features such as AirPort Extreme or Bluetooth® wireless technology and reducing

screen brightness can help conserve battery charge, for example, when you’re traveling

by air. Many of your system preferences are automatically set to optimize battery life.

You can determine the charge remaining in the battery by looking at the eight battery

level indicator lights on the left side of your MacBook. Press the button next to the

lights, and the lights glow briefly to show how much charge remains in the battery.

Important: If only one indicator light is on, very little charge is left. If no lights

illuminate, the battery is completely drained and the MacBook won’t start up unless

the power adapter is connected. Plug in the power adapter to let the battery recharge,

or replace the drained battery with a fully charged battery (see page 34). For more

information about battery indicator lights, see page 56.

You can also check the amount of battery charge remaining by viewing the

Battery ( ) status icon in the menu bar. The battery charge level displayed is based

on the amount of power left in the battery with the applications, peripheral devices,

and system settings you are currently using. To conserve battery power, close

applications and disconnect peripheral devices not in use, and adjust your Energy

Saver settings. For more information about battery conservation and performance tips,

go to www.apple.com/batteries/notebooks.html.

Chapter 2 Life with Your MacBook 29

Charging the Battery

When the power adapter that came with your MacBook is connected, the battery

recharges whether the computer is on, off, or in sleep. The battery recharges more

quickly, however, when the computer is off or in sleep.

Getting Answers

Much more information about using your MacBook is available in Mac Help on your

computer and on the Internet at www.apple.com/support/macbook.

To get Mac Help:

1Click the Finder icon in the Dock (the bar of icons along the edge of the screen).

2Click the Help menu in the menu bar and do one of the following:

aType a question or term in the Search field, and select a topic from the list of results

or select Show All Results to see all topics.

bChoose Mac Help to open the Mac Help window, where you can click links or type a

search question.

30 Chapter 2 Life with Your MacBook

More Information

For more information about using your MacBook, see the following:

To learn about See

Installing memory Chapter 3, “Boost Your MacBook,” on page 33.

Troubleshooting your

MacBook if you have a

problem

Chapter 4, “Problem, Meet Solution,” on page 51.

Finding service and support

for your MacBook

“Learning More, Service, and Support” on page 63. Or see the

Apple Support website at www.apple.com/support/macbook.

Using Mac OS X The Mac OS X website at www.apple.com/macosx. Or search for

“Mac OS X” in Mac Help.

Moving from a PC to a Mac “How to move to Mac” at www.apple.com/getamac/movetomac.

Using iLife applications The iLife website at www.apple.com/ilife. Or open an iLife

application, open Help for the application, and then type a

question in the search field.

Changing system preferences System Preferences by choosing Apple (K) > System

Preferences. Or search for “system preferences” in Mac Help.

Using the trackpad Mac Help and search for “trackpad.” Or open System Preferences

and click Trackpad.

Using the keyboard Mac Help and search for “keyboard.”

Using the iSight camera Mac Help and search for “iSight.”

Using AirPort Extreme wireless

technology

The AirPort Support page at www.apple.com/support/airport.

Chapter 2 Life with Your MacBook 31

Using Bluetooth wireless

technology

The Bluetooth Support page at www.apple.com/support/

bluetooth. Or open the Bluetooth File Exchange application,

located in the Utilities folder within the Applications folder,

and choose Help > Bluetooth Help.

Caring for the battery Mac Help and search for “battery.”

Connecting a printer Mac Help and search for “printing.”

USB connections Mac Help and search for “USB.”

Connecting to the Internet Mac Help and search for “Internet.”

Connecting an external display Mac Help and search for “displayport.”

Apple Remote Mac Help and search for “remote.”

Front Row Mac Help and search for “Front Row.”

Burning a CD or DVD Mac Help and search for “burn disc.”

Specifications The Specifications page at www.apple.com/support/specs.

Or open System Profiler by choosing Apple (K) > About This

Mac from the menu bar, and then click More Info.

Apple news, free downloads,

and online catalogs of

software and hardware

The Apple website at www.apple.com.

Instructions, technical support,

and manuals for Apple

products

The Apple Support website at www.apple.com/support.

To learn about See

3 Boost Your MacBook

34 Chapter 3 Boost Your MacBook

This chapter provides information and instructions for replacing the battery, upgrading

the hard disk drive, and installing additional memory in your MacBook.

Removing and Replacing the Battery

You can replace your battery if you need a new one. You also need to know how to

remove the battery if you want to replace the hard disk drive or install memory.

To remove and replace the battery:

1Shut down your MacBook. Disconnect the power adapter, Ethernet cable, security lock,

and any other cords connected to the MacBook to prevent damaging the computer.

WARNING: Apple recommends that you have an Apple-certified technician install

replacement drives and memory. Consult the service and support information that

came with your computer for information about how to contact Apple for service. If

you attempt to install a replacement drive or memory and damage your equipment,

such damage is not covered by the limited warranty on your computer.

WARNING: The internal components of your MacBook can be warm. If you have been

using your MacBook, wait 10 minutes after shutting down to let the internal

components cool before continuing. Use care when handling the battery. See the

battery safety information on page 70.

Chapter 3 Boost Your MacBook 35

2Turn over your MacBook and locate the latch. Push down to release the latch,

and remove the access door that covers the battery and hard disk drive.

Note: The latch must be in its released, open position to remove and replace the

battery and access door.

36 Chapter 3 Boost Your MacBook

3With the latch still in its open position, gently pull up on the battery tab to remove the

battery.

You now have access to the serial number, the hard disk drive, and other components

of your MacBook.

4To replace the battery, make sure the latch is in its open position. Hold the battery at

an angle and slide the lipped edge of the battery below the brackets on the outside

edge of the battery bay. Gently press the battery down.

Chapter 3 Boost Your MacBook 37

5Replace the access door, making sure it is level with the bottom case of your MacBook,

and press the latch into place. Reconnect the power adapter and any other cables that

were attached.

38 Chapter 3 Boost Your MacBook

Replacing the Hard Disk Drive

You can upgrade the hard disk drive in your MacBook. The hard disk drive is located to

the left of the battery when you open the back of your MacBook. The replacement

drive must be a 2.5-inch drive with a Serial ATA (SATA) connector.

To replace the hard disk drive in your MacBook:

1Follow the instructions for removing the battery on page 34.

2Touch a metal surface inside the computer to discharge any static electricity from

your body.

Chapter 3 Boost Your MacBook 39

3Locate the bracket at the top of the drive. Use a Phillips-head screwdriver to loosen the

captive screw that holds the bracket in place.

4Using the pull tab, gently lift the drive out of the bay.

The bracket detaches from the drive. Put it aside in a safe place.

40 Chapter 3 Boost Your MacBook

5Hold the drive by its sides while you gently pull the connector on the left side of the

drive to disconnect it.

The connector is attached to a cable and remains in the hard disk drive bay.

Important: There are four (4) mounting screws on the sides of your hard disk drive.

If your replacement drive doesn’t include these mounting screws, remove the ones

from your old drive and mount them on the replacement drive before you install it.

6Attach the connector to the left side of the replacement drive.

Chapter 3 Boost Your MacBook 41

7Insert the replacement drive at an angle, making sure the mounting screws are seated

properly.

8Replace the bracket and tighten the screw.

9Follow the instructions for replacing the battery on page 36.

For information about installing Mac OS X and bundled applications, see “Reinstalling

the Software That Came with Your MacBook” on page 61.

42 Chapter 3 Boost Your MacBook

Installing Additional Memory

Your computer has two memory slots that you access by removing the battery and

bottom case. Your MacBook comes with a minimum of 2 gigabytes (GB) of 1066 MHz

Double Data Rate (DDR3) Synchronous Dynamic Random-Access Memory (SDRAM)

installed. Each memory slot can accept an SDRAM module that meets the following

specifications:

ÂDouble Data Rate Small Outline Dual Inline Memory Module (DDR3) format

Â1.25 inch (3.18 cm)

Â1 GB or 2 GB

Â200-pin

ÂPC3-8500 DDR3 1066 MHz Type RAM

You can add two 2 GB memory modules for a maximum of 4 GB of memory. For best

performance, fill both memory slots and install an identical memory module in each

slot.

To install memory in your MacBook:

1Follow the instructions for removing the battery on page 34.

2Remove the eight (8) screws that secure the bottom case of your MacBook, and then

remove the bottom case.

Chapter 3 Boost Your MacBook 43

Important: Because the screws are different lengths, note the screw lengths and

locations so you can replace the screws correctly. Put them aside in a safe place.

44 Chapter 3 Boost Your MacBook

Important: When you remove the bottom case, you expose sensitive internal

components. Avoid touching anything other than the memory assembly when you

remove and replace memory.

3Touch a metal surface inside the computer to discharge any static electricity from

your body.

Chapter 3 Boost Your MacBook 45

4Push the ejection levers on the sides of the memory module in an outward direction to

release the module from the memory card slot.

The memory pops up at an angle. Before removing it, make sure you see the half-circle

notches. If you don’t, try pressing the ejection levers outward again.

5Hold the memory module by its notches and remove it from the slot.

6Remove the other memory module.

Important: Hold the memory modules by their edges, and do not touch the gold

connectors.

46 Chapter 3 Boost Your MacBook

7Insert the new memory module in the slot:

aAlign the notch on the gold edge of the module with the notch in the lower memory

slot.

bTilt the card and push the memory into the slot.

cUse two fingers with firm, even pressure to push down on the memory module.

You should hear a click when the memory is inserted correctly.

dRepeat to install an additional memory module in the top slot. Press down on the

module to make sure it is level.

Chapter 3 Boost Your MacBook 47

48 Chapter 3 Boost Your MacBook

8Replace the bottom case. Replace and tighten the eight screws, making sure to put the

different length screws in their proper locations.

9Follow the instructions for replacing the battery on page 36.

Chapter 3 Boost Your MacBook 49

Making Sure Your MacBook Recognizes the New Memory

After installing additional memory in your MacBook, check whether the computer

recognizes the new memory.

To check the computer’s memory:

1Start up your MacBook.

2When you see the Mac OS X desktop, choose Apple () > About This Mac.

For a detailed breakdown of the memory installed in your computer, open System

Profiler by clicking More Info and then Memory.

If your MacBook doesn’t recognize the memory or doesn’t start up correctly, confirm

that the memory you installed is compatible with your MacBook and that it is installed

correctly.

4 Problem, Meet Solution

52 Chapter 4 Problem, Meet Solution

Occasionally you may have problems while working with your MacBook. Read on for

troubleshooting tips to try when you have a problem. You can also find more

troubleshooting information in Mac Help and on the MacBook Support website at

www.apple.com/support/macbook.

If you experience a problem with your MacBook, there is usually a simple and quick

solution. Think about the conditions that led up to the problem. Making a note of

things you did before the problem occurred will help you narrow down possible causes

and find the answers you need. Things to note include:

ÂThe applications you were using when the problem occurred. Problems that occur

only with a specific application might indicate that the application is not compatible

with the version of the Mac OS installed on your computer.

ÂAny new software that you installed, especially software that added items to the

System folder.

ÂAny hardware that you installed, such as additional memory or a peripheral.

Problems That Prevent You from Using Your MacBook

If your MacBook doesn’t respond or the pointer doesn’t move

On rare occasions, an application might “freeze” on the screen. Mac OS X provides a

way to quit a frozen application without restarting your computer.

To force an application to quit:

1Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar.

The Force Quit Applications dialog appears with the application selected.

Chapter 4 Problem, Meet Solution 53

2Click Force Quit.

The application quits, leaving all other applications open.

If you need to, you can also restart the Finder from this dialog.

Next, save your work in any open applications and restart the computer to make sure

the problem is entirely cleared up.

If the problem occurs frequently, choose Help > Mac Help from the menu bar at the

top of the screen. Search for the word “freeze” to get help for times when the computer

freezes or doesn’t respond.

If the problem occurs only when you use a particular application, check with the

application’s manufacturer to see if it is compatible with your computer. To get support

and contact information for the software that came with your MacBook, go to

www.apple.com/guide.

If you know an application is compatible, you might need to reinstall your computer’s

system software. See “Reinstalling the Software That Came with Your MacBook” on

page 61.

If your MacBook freezes during startup, or you see a flashing question mark, or the

screen is dark and the sleep indicator light is glowing steadily (not in sleep)

The flashing question mark usually means that the computer can’t find the system

software on the hard disk or any disks attached to the computer.

54 Chapter 4 Problem, Meet Solution

ÂWait a few seconds. If the computer doesn’t soon start up, shut it down by holding

down the power (®) button for about 8 to 10 seconds. Disconnect all external

peripherals and try restarting by pressing the power (®) button while holding down

the Option key. When your computer starts up, click the hard disk icon, and then click

the right arrow. After the computer starts up, open System Preferences and click

Startup Disk. Select a local Mac OS X System folder.

ÂIf that doesn’t work, try using Disk Utility to repair the disk:

ÂInsert the Mac OS X Install DVD into your computer.

ÂRestart your computer and hold down the C key as it starts up.

ÂChoose Installer > Open Disk Utility. When Disk Utility opens, follow the instructions

in the First Aid pane to see if Disk Utility can repair the disk.

If using Disk Utility doesn’t help, you might need to reinstall your computer’s system

software. See “Reinstalling the Software That Came with Your MacBook” on page 61.

If your MacBook doesn’t turn on or start up

Try the following suggestions in order until your computer turns on:

ÂMake sure the power adapter is plugged into the computer and into a functioning

power outlet. Be sure to use the 60W MagSafe Power Adapter that came with your

MacBook. If the power adapter stops charging and you don’t see the indicator light

on the power adapter turn on when you plug in the power cord, try unplugging and

replugging the power cord to reseat it.

ÂCheck whether the battery needs to be recharged. Press the small button on the left

side of your computer. You should see one to eight lights indicating the battery’s

level of charge. If a single indicator light is on, connect your power adapter to

recharge. For more information about battery indicator lights, see page 56.

Chapter 4 Problem, Meet Solution 55

ÂIf the problem persists, return the computer to its factory settings by disconnecting

the power adapter, removing the battery, and holding down the power (®) button

for at least 5 seconds.

ÂIf you recently installed additional memory, make sure that it is correctly installed and

is compatible with your computer. See whether removing it and reinstalling the old

memory allows the computer to start up (see page 42).

ÂPress the power (®) button and immediately hold down the Command (x), Option,

P, and R keys simultaneously until you hear the startup sound a second time. This

resets the parameter RAM (PRAM).

ÂIf you still can’t start up your MacBook, see “Learning More, Service, and Support” on

page 63 for information about contacting Apple for service.

If the screen suddenly goes black or your MacBook freezes

Try restarting your MacBook.

1Unplug any devices that are connected to your MacBook, except the power adapter.

2Press the power (®) button to restart the system.

3Let the battery charge to at least 10 percent before plugging in any external devices

and resuming your work.

To see how much the battery has charged, look at the Battery ( ) status icon in the

menu bar.

The screen might also darken if you have energy saver features set for the battery.

56 Chapter 4 Problem, Meet Solution

If you press the battery button, and all battery indicator lights flash five times

quickly

Your battery needs to be replaced. Contact an Apple Retail Store or an Apple

Authorized Service Provider (AASP).

If you press the battery button, and the battery indicator lights flash from left to

right and then from right to left, five times in a row

Your battery is not recognized. Check that your battery is installed properly in your

computer.

If you forget your password

You can reset your administrator password and passwords for all other accounts.

1Insert the Mac OS X Install DVD. Then restart your computer and hold down the C key as

it starts up.

2Choose Utilities > Reset Password from the menu bar. Follow the onscreen instructions.

If you have trouble ejecting a disc

Quit any applications that might be using the disc and try again. If that doesn’t work,

restart the computer and then immediately press and hold the trackpad button.

Using Apple Hardware Test

If you suspect a problem with the MacBook hardware, you can use the Apple Hardware

Test application to help determine if there is a problem with one of the computer’s

components, such as the memory or processor.

Chapter 4 Problem, Meet Solution 57

To use Apple Hardware Test:

1Disconnect all external devices from your computer except the power adapter.

If you have an Ethernet cable connected, disconnect it.

2Restart your MacBook while holding down the D key.

3When the Apple Hardware Test chooser screen appears, select the language you want

to use.

4Press the Return key or click the right arrow button.

5When the Apple Hardware Test main screen appears (after about 45 seconds), follow

the onscreen instructions.

6If Apple Hardware Test detects a problem, it displays an error code. Make a note of the

error code before pursuing support options. If Apple Hardware Test doesn’t detect a

hardware failure, the problem may be software related.

If this procedure doesn’t work, you can insert the Applications Install DVD to use Apple

Hardware Test. For more information, see the Apple Hardware Test Read Me file on the

Applications Install DVD that came with your computer.

Problems with Your Internet Connection

Your MacBook has the Network Setup Assistant application to help walk you through

setting up an Internet connection. Open System Preferences and click Network.

Click the “Assist me” button to open Network Setup Assistant.

If you have trouble with your Internet connection, you can try the steps in this section

starting with Network Diagnostics.

58 Chapter 4 Problem, Meet Solution

To use Network Diagnostics:

1Choose Apple () > System Preferences.

2Click Network and then click “Assist me.”

3Click Diagnostics to open Network Diagnostics.

4Follow the onscreen instructions.

If Network Diagnostics can’t resolve the problem, there may be a problem with the

Internet service provider (ISP) you are trying to connect to, with an external device you

are using to connect to your ISP, or with the server you are trying to access. You can try

the following steps.

Cable Modem, DSL, and LAN Internet Connections

Make sure all modem cables are fully plugged in. Check the modem power cord,

the cable from the modem to the computer, and the cable from the modem to the

wall jack. Also check the cables and power supplies for Ethernet hubs and routers.

Turn the modem off and on to reset the modem hardware

Turn off your DSL or cable modem for a few minutes, and then turn it back on.

Some ISPs recommend that you unplug the modem’s power cord. If your modem has a

reset button, you can press it either before or after you turn the power off and on.

Important: Instructions that refer to modems do not apply to LAN users. LAN users

might have hubs, switches, routers, or connection pods that DSL and cable modem

users do not have. LAN users should contact their network administrator rather than

an ISP.

Chapter 4 Problem, Meet Solution 59

PPPoE Connections

If you are unable to connect to your Internet service provider using PPPoE (Point to

Point Protocol over Ethernet), make sure you have entered the correct information in

Network preferences.

To check PPPoE settings:

1Choose Apple () > System Preferences.

2Click Network.

3Click Add (+) at the bottom of the network connection services list, and choose PPPoE

from the Interface pop-up menu.

4Choose an interface for the PPPoE service from the Ethernet pop-up menu. Choose

Ethernet if you are connecting to a wired network, or AirPort if you are connecting to a

wireless network.

5Enter the information you received from your service provider, such as the account

name, password, and PPPoE service name (if your service provider requires it).

6Click Apply to make the settings active.

Network Connections

Make sure the Ethernet cable is plugged into your MacBook and into the network.

Check the cables and power supplies to your Ethernet hubs and routers.

If you have two or more computers sharing an Internet connection, be sure that your

network is set up properly. You need to know if your ISP provides only one IP address

or if it provides multiple IP addresses, one for each computer.

60 Chapter 4 Problem, Meet Solution

If only one IP address is provided, then you must have a router capable of sharing the

connection, also known as network address translation (NAT) or “IP masquerading.”

For setup information, check the documentation provided with your router or ask the

person who set up your network. You can use an AirPort Base Station to share one

IP address among multiple computers. For information about using an AirPort Base

Station, check Mac Help or go to the Apple AirPort website at

www.apple.com/support/airport.

If you cannot resolve the issue using these steps, contact your ISP or network

administrator.

Problems with AirPort Extreme Wireless Communication

If you have trouble using AirPort Extreme wireless communication:

ÂMake sure the computer or network you are trying to connect to is running and has a

wireless access point.

ÂMake sure you have properly configured the software according to the instructions

that came with your base station or access point.

ÂMake sure you are within antenna range of the other computer or the network’s

access point. Nearby electronic devices or metal structures can interfere with wireless

communication and reduce this range. Repositioning or rotating the computer might

improve reception.

ÂCheck the AirPort (Z) status icon in the menu bar. Up to four bars appear, indicating

signal strength. If the signal strength is weak, try changing your location.

Chapter 4 Problem, Meet Solution 61

ÂSee AirPort Help (choose Help > Mac Help, and then choose Library > AirPort Help

from the menu bar). Also see the instructions that came with the wireless device for

more information.

Keeping Your Software Up to Date

You can connect to the Internet and automatically download and install the latest free

software versions, drivers, and other enhancements from Apple.

When you are connected to the Internet, Software Update checks to see if any updates

are available for your computer. You can set your MacBook to check for updates

periodically, and then you can download and install updated software.

To check for updated software:

1Open System Preferences.

2Click the Software Update icon and follow the onscreen instructions.

ÂFor more information, search for “Software Update” in Mac Help.

ÂFor the latest information about Mac OS X, go to www.apple.com/macosx.

Reinstalling the Software That Came with Your MacBook

You can use the software installation discs that came with your computer to reinstall

Mac OS X and any applications that came with your computer. You can choose “Archive

and Install,” which saves your existing files and settings, or “Erase and Install,” which

erases all your data.

62 Chapter 4 Problem, Meet Solution

Important: Apple recommends that you back up the data on your hard disk before

restoring software. Because the “Erase and Install” option erases your hard disk, you

should back up your essential files before installing Mac OS X and other applications.

Apple is not responsible for any lost data.

Installing Mac OS X

To install Mac OS X:

1Back up your essential files.

2Make sure your power adapter is connected and plugged in.

3Insert the Mac OS X Install DVD that came with your computer.

4Double-click Install Mac OS X.

5Follow the onscreen instructions.

Note: To restore Mac OS X on your computer to the original factory settings, click

Options in the “Select a Destination” pane of the Installer, and then select “Erase and

Install.” If you choose “Erase and Install,” you’ll see a message reminding you to use the

Applications Install DVD to reinstall the bundled applications that came with your

computer.

6When the installation is complete, click Restart to restart your computer.

7Follow the prompts in the Setup Assistant to set up your user account.

Installing Applications

If you reinstall Mac OS X on your computer and select the “Erase and Install” option,

you must reinstall the applications that came with your computer, such as the iLife

applications.

Chapter 4 Problem, Meet Solution 63

To install the applications that came with your computer:

1Make sure your power adapter is connected and plugged in.

2Insert the Applications Install DVD that came with your computer.

3Double-click Install Bundled Software.

4Follow the onscreen instructions.

5When the installation is complete, click Close.

Learning More, Service, and Support

Your MacBook does not have any user-serviceable parts, except the hard drive and the

memory. If you need service, contact Apple or take your MacBook to an Apple

Authorized Service Provider. You can find more information about the MacBook

through online resources, onscreen help, System Profiler, or Apple Hardware Test.

Online Resources

For online service and support information, go to www.apple.com/support. Choose

your country from the pop-up menu. You can search the AppleCare Knowledge Base,

check for software updates, or get help from Apple’s discussion forums.

Onscreen Help

You can look for answers to your questions, as well as instructions and troubleshooting

information, in Mac Help. Choose Help > Mac Help.

64 Chapter 4 Problem, Meet Solution

System Profiler

To get information about your MacBook, use System Profiler. It shows you what

hardware and software is installed, the serial number and operating system

version, how much memory is installed, and more. To open System Profiler,

choose Apple () > About This Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your MacBook comes with 90 days of technical support and one year of hardware

repair warranty coverage at an Apple Store retail location or an Apple-authorized

repair center, such as an Apple Authorized Service Provider (AASP). You can extend

your coverage by purchasing the AppleCare Protection Plan. For information, go to

www.apple.com/support/products or the website for your country listed below.

If you need assistance, AppleCare telephone support representatives can help you with

installing and opening applications, and basic troubleshooting. Call the support center

number nearest you (the first 90 days are complimentary). Have the purchase date and

your MacBook serial number ready when you call.

Note: Your 90 days of complimentary telephone support begins on the date of

purchase. Telephone fees may apply.

Country Phone Website

United States 1-800-275-2273 www.apple.com/support

Australia (61) 1-300-321-456 www.apple.com/au/support

Canada (English)

(French)

1-800-263-3394 www.apple.com/ca/support

www.apple.com/ca/fr/support

Ireland (353) 1850 946 191 www.apple.com/ie/support

Chapter 4 Problem, Meet Solution 65

Telephone numbers are subject to change, and local and national telephone rates may

apply. A complete list is available on the web:

Locating Your Product Serial Number

Use one of these methods to find your computer’s serial number:

ÂChoose Apple () > About This Mac, and then click the version number beneath the

words “Mac OS X” to cycle through the Mac OS X version number, the build version,

and the serial number.

ÂOpen System Profiler (in /Applications/Utilities/) and click Hardware.

ÂRemove the battery and view the serial number for your MacBook on the front wall

of the battery bay. For information about removing the battery, see page 34.

New Zealand 00800-7666-7666 www.apple.com/nz/support

United Kingdom (44) 0870 876 0753 www.apple.com/uk/support

Country Phone Website

5 Last, but Not Least

68 Chapter 5 Last, but Not Least

For your safety and that of your equipment, follow these rules for handling and

cleaning your MacBook and for working more comfortably. Keep these instructions

handy for reference by you and others.

Important Safety Information

Proper handling Set up your MacBook on a stable work surface that allows for

adequate air circulation under and around the computer. Do not operate your

MacBook on a pillow or other soft material, as the material can block the airflow vents.

Never place anything over the keyboard when operating your MacBook. Never push

objects into the ventilation openings.

The bottom of your MacBook may become very warm during normal use. If your

MacBook is on your lap and gets uncomfortably warm, remove it from your lap and

place it on a stable work surface.

Water and wet locations Keep your MacBook away from sources of liquid, such as

drinks, washbasins, bathtubs, shower stalls, and so on. Protect your MacBook from

dampness or wet weather, such as rain, snow, and fog.

WARNING: Failure to follow these safety instructions could result in fire, electric

shock, or other injury or damage.

Chapter 5 Last, but Not Least 69

60W MagSafe Power Adapter Make sure the AC plug or AC power cord is fully

inserted into the power adapter before plugging the adapter into a power outlet. Use

only the power adapter that came with your MacBook, or an Apple-authorized power

adapter that is compatible with this product. The power adapter may become very

warm during normal use. Always put the power adapter directly into a power outlet, or

place it on the floor in a well-ventilated location.

Disconnect the power adapter, remove the battery, and disconnect any other cables if

any of the following conditions exists:

ÂYou want to add memory or upgrade the hard disk drive.

ÂYou want to clean the case (use only the recommended procedure described on

page 72).

ÂThe power cord or plug becomes frayed or otherwise damaged.

ÂYour MacBook or power adapter is exposed to rain, excessive moisture, or liquid

spilled into the case.

ÂYour MacBook or power adapter has been dropped, the case has been damaged,

or you suspect that service or repair is required.

The MagSafe power port contains a magnet that can erase data on a credit card, iPod,

or other device. To preserve your data, do not place these or other magnetically

sensitive material or devices within 1 inch (25 mm) of this port.

If debris gets into the MagSafe power port, remove it gently with a dry cotton swab.

70 Chapter 5 Last, but Not Least

Battery Do not disassemble, drop, crush, or expose the battery to fire or temperatures

above 212° F (100° C). Stop using the battery if it appears damaged in any way. Replace

the battery only with an Apple-authorized battery for this product. Dispose of used

batteries promptly according to your local environmental guidelines.

Hearing damage Permanent hearing loss may occur if earbuds or headphones are

used at high volume. You can adapt over time to a higher volume of sound that may

sound normal but can be damaging to your hearing. If you experience ringing in your

ears or muffled speech, stop listening and have your hearing checked. The louder the

volume, the less time is required before your hearing could be affected. Hearing

experts suggest that to protect your hearing:

ÂLimit the amount of time you use earbuds or headphones at high volume.

ÂAvoid turning up the volume to block out noisy surroundings.

ÂTurn the volume down if you can’t hear people speaking near you.

High-risk activities This computer is not intended for use in the operation of nuclear

facilities, aircraft navigation or communications systems, air traffic control systems, or

for any other uses where the failure of the computer could lead to death, personal

injury, or severe environmental damage.

Chapter 5 Last, but Not Least 71

Laser Information for Optical Disc Drives

The optical disc drive in your computer contains a laser that is safe in normal use but

that may be harmful to your eyes if disassembled. For your safety, have this equipment

serviced only by an Apple Authorized Service Provider.

Important Handling Information

Turning on your MacBook Never turn on your MacBook unless all of its internal and

external parts are in place. Operating the computer when parts are missing may be

dangerous and may damage your computer.

Carrying your MacBook If you carry your MacBook in a bag or briefcase, make sure

that there are no loose items (such as paper clips or coins) that could accidentally get

inside the computer through vent openings or the optical drive slot or get stuck inside

a port. Also, keep magnetically sensitive items away from the MagSafe power port.

Using connectors and ports Never force a connector into a port. When connecting a

device, make sure the port is free of debris, that the connector matches the port, and

that you have positioned the connector correctly in relation to the port.

WARNING: Making adjustments or performing procedures other than those specified

in your equipment’s manual may result in hazardous radiation exposure.

NOTICE: Failure to follow these handling instructions could result in damage to your

MacBook or other property.

72 Chapter 5 Last, but Not Least

Using the optical drive The optical drive in your MacBook supports standard 12 cm

(4.7 inch) discs. Irregularly shaped discs or discs smaller than 12 cm (4.7 inches) are not

supported and can become lodged in the drive.

Handling glass parts Your MacBook contains glass components, including the display

and trackpad. If they are damaged, don't use your MacBook until it has been repaired

by an Apple Authorized Service Provider.

Storing your MacBook If you are going to store your MacBook for an extended

period of time, keep it in a cool location (ideally, 71° F or 22° C) and discharge the

battery to 50 percent. When storing your computer for longer than five months,

discharge the battery to approximately 50 percent and then remove it from your

MacBook. To maintain the capacity of the battery, recharge the battery to 50 percent

every six months or so.

Cleaning your MacBook When cleaning the outside of your MacBook and its

components, first shut down your MacBook, unplug the power adapter, and remove

the battery. Then use a damp, soft, lint-free cloth to clean the computer’s exterior.

Avoid getting moisture in any openings. Do not spray liquid directly on the computer.

Do not use aerosol sprays, solvents, or abrasives that might damage the finish.

Cleaning the MacBook screen To clean the MacBook screen, first shut down your

MacBook, unplug the power adapter, and remove the battery. Then use the included

cleaning cloth to wipe the screen. Dampen the cloth with water if necessary. Do not

spray liquid directly on the screen.

Chapter 5 Last, but Not Least 73

Understanding Ergonomics

Here are some tips for setting up a healthy work environment.

Keyboard and Trackpad

When you use the keyboard and trackpad, your shoulders should be relaxed. Your

upper arm and forearm should form an angle that is slightly greater than a right angle,

with your wrist and hand in roughly a straight line.

74 Chapter 5 Last, but Not Least

Use a light touch when typing or using the trackpad and keep your hands and fingers

relaxed. Avoid rolling your thumbs under your palms.

Change hand positions often to avoid fatigue. Some computer users might develop

discomfort in their hands, wrists, or arms after intensive work without breaks. If you

begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a

qualified health specialist.

External Mouse

If you use an external mouse, position the mouse at the same height as the keyboard

and within comfortable reach.

Chair

An adjustable chair that provides firm, comfortable support is best. Adjust the height

of the chair so your thighs are horizontal and your feet are flat on the floor. The back of

the chair should support your lower back (lumbar region). Follow the manufacturer’s

instructions for adjusting the backrest to fit your body properly.

Chapter 5 Last, but Not Least 75

You might have to raise your chair so that your forearms and hands are at the proper

angle to the keyboard. If this makes it impossible to rest your feet flat on the floor,

you can use a footrest with adjustable height and tilt to make up for any gap between

the floor and your feet. Or you can lower the desktop to eliminate the need for a

footrest. Another option is to use a desk with a keyboard tray that’s lower than the

regular work surface.

Built-in Display

Adjust the angle of the display to minimize glare and reflections from overhead lights

and windows. Do not force the display if you meet resistance. The display is not meant

to open past 130 degrees.

You can adjust the brightness of the screen when you take the computer from one

work location to another, or if the lighting in your work area changes.

More information about ergonomics is available on the web:

Apple and the Environment

Apple Inc. recognizes its responsibility to minimize the environmental impacts of its

operations and products.

More information is available on the web:

Regulatory Compliance Information

FCC Compliance Statement

This device complies with part 15 of the FCC rules.

Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and (2)

this device must accept any interference received,

including interference that may cause undesired

operation. See instructions if interference to radio or

television reception is suspected.

L‘utilisation de ce dispositif est autorisée seulement aux

conditions suivantes: (1) il ne doit pas produire de

brouillage et (2) l’utilisateur du dispositif doit étre prêt à

accepter tout brouillage radioélectrique reçu, même si

ce brouillage est susceptible de compromettre le

fonctionnement du dispositif.

Radio and Television Interference

This computer equipment generates, uses, and can

radiate radio-frequency energy. If it is not installed and

used properly—that is, in strict accordance with Apple’s

instructions—it may cause interference with radio and

television reception.

This equipment has been tested and found to comply

with the limits for a Class B digital device in accordance

with the specifications in Part 15 of FCC rules. These

specifications are designed to provide reasonable

protection against such interference in a residential

installation. However, there is no guarantee that

interference will not occur in a particular installation.

You can determine whether your computer system is

causing interference by turning it off. If the interference

stops, it was probably caused by the computer or one of

the peripheral devices.

If your computer system does cause interference to

radio or television reception, try to correct the

interference by using one or more of the following

measures:

ÂTurn the television or radio antenna until the

interference stops.

ÂMove the computer to one side or the other of the

television or radio.

ÂMove the computer farther away from the television

or radio.

ÂPlug the computer in to an outlet that is on a different

circuit from the television or radio. (That is, make

certain the computer and the television or radio are on

circuits controlled by different circuit breakers or

fuses.)

If necessary, consult an Apple Authorized Service

Provider or Apple. See the service and support

information that came with your Apple product.

Or, consult an experienced radio/television technician

for additional suggestions.

Important: Changes or modifications to this product

not authorized by Apple Inc., could void the EMC

compliance and negate your authority to operate the

product.

This product has demonstrated EMC compliance under

conditions that included the use of compliant peripheral

devices and shielded cables (including Ethernet network

cables) between system components. It is important

that you use compliant peripheral devices and shielded

cables between system components to reduce the

possibility of causing interference to radios, television

sets, and other electronic devices.

Responsible party (contact for FCC matters only):

Apple Inc. Corporate Compliance

1 Infinite Loop, M/S 26-A

Cupertino, CA 95014-2084

Wireless Radio Use

This device is restricted to indoor use when operating in

the 5.15 to 5.25 GHz frequency band.

Cet appareil doit être utilisé à l’intérieur.

Exposure to Radio Frequency Energy

The radiated output power of the AirPort Extreme

technology is below the FCC radio frequency exposure

limits. Nevertheless, it is advised to use the wireless

equipment in such a manner that the potential for

human contact during normal operation is minimized.

FCC Bluetooth Wireless Compliance

The antenna used with this transmitter must not be

colocated or operated in conjunction with any other

antenna or transmitter subject to the conditions of the

FCC Grant.

Bluetooth Industry Canada Statement

This Class B device meets all requirements of the

Canadian interference-causing equipment regulations.

Cet appareil numérique de la Class B respecte toutes les

exigences du Règlement sur le matériel brouilleur

du Canada.

Industry Canada Statement

Complies with the Canadian ICES-003 Class B

specifications. Cet appareil numérique de la classe B est

conforme à la norme NMB-003 du Canada. This device

complies with RSS 210 of Industry Canada.

Bluetooth Europe—EU Declaration of

Conformity

This wireless device complies with the R&TTE Directive.

Europe—EU Declaration of Conformity

The equipment complies with the RF Exposure

Requirement 1999/519/EC, Council Recommendation of

12 July 1999 on the limitation of exposure of the general

public to electromagnetic fields (0 Hz to 300 GHz).

Hereby, Apple Inc. declares that this 802.11a/b/g/n

Mini-PCIe card is in compliance with the R&TTE

Directive.

Complies with European Low Voltage and EMC

Directives.

See: www.apple.com/euro/compliance

Korea Warning Statements

Singapore Wireless Certification

Taiwan Wireless Statements

Taiwan Class B Statement

VCCI Class B Statement

Russia

External USB Modem Information

When connecting your MacBook to the phone line

using an external USB modem, refer to the

telecommunications agency information in the

documentation that came with your modem.

ENERGY STAR® Compliance

As an ENERGY STAR® partner, Apple has determined

that standard configurations of this product meet the

ENERGY STAR® guidelines for energy efficiency. The

ENERGY STAR® program is a partnership with electronic

equipment manufacturers to promote energy-efficient

products. Reducing energy consumption of products

saves money and helps conserve valuable resources.

This computer is shipped with power management

enabled with the computer set to sleep after 10 minutes

of user inactivity. To wake your computer, click the

mouse or trackpad button or press any key on the

keyboard.

For more information about ENERGY STAR®, visit:

www.energystar.gov

Disposal and Recycling Information

This symbol indicates that your product must be

disposed of properly according to local laws and

regulations. When your product reaches its end of life,

contact Apple or your local authorities to learn about

recycling options.

For information about Apple’s recycling program, go to

www.apple.com/environment/recycling.

Battery Disposal Information

Dispose of batteries according to your local

environmental laws and guidelines.

California: The coin cell battery in the optional Apple

Remote contains perchlorates. Special handling and

disposal may apply. Refer to:

www.dtsc.ca.gov/hazardouswaste/perchlorate

Deutschland: Das Gerät enthält Batterien. Diese

gehören nicht in den Hausmüll. Sie können verbrauchte

Batterien beim Handel oder bei den Kommunen

unentgeltlich abgeben. Um Kurzschlüsse zu vermeiden,

kleben Sie die Pole der Batterien vorsorglich mit einem

Klebestreifen ab.

Nederlands: Gebruikte batterijen kunnen worden

ingeleverd bij de chemokar of in een speciale

batterijcontainer voor klein chemisch afval (kca) worden

gedeponeerd.

Taiwan:

European Union—Disposal Information:

The symbol above means that according to local laws

and regulations your product should be disposed of

separately from household waste. When this product

reaches its end of life, take it to a collection point

designated by local authorities. Some collection points

accept products for free. The separate collection and

recycling of your product at the time of disposal will

help conserve natural resources and ensure that it is

recycled in a manner that protects human health and

the environment.

Looking for Something?

82 Looking for Something?

Index

AC plug 10

AC power adapter. See power

adapter

AC power cord 10

adapter, power. See power

adapter

AirPort Extreme

connecting wirelessly 11

troubleshooting 60

using 30

AppleCare 64

Apple Hardware Test 56

Apple Remote 19, 31

application freeze 52

applications

Front Row 19, 31

iChat 19

iLife 30

Keynote 19

Photo Booth 19

audio in port 23

battery

disposal 79

general information 28

indicator lights 28

location 19

performance 28

removing 34

replacing 36

storing 72

battery indicator lights 28, 56

blinking question mark 53

brightness keys 21

built-in speakers 19

button, power 12, 19

cable modem 11

camera. See iSight video

camera

carrying your computer 71

changing

the desktop 15

password 56

System Preferences 15

checking memory 49

cleaning

the screen 72

your computer 72

computer

disposal 79

freezes 53

inventory 9

putting to sleep 15

shutting down 16

turning on 12

won’t turn on 54

connecting to a network 11

Control-click 25

controls. See keys

cord, AC power 10

Dashboard 21

desktop, customizing 15

discs

ejecting 56

software installation 61

supported 72

display

external 23

Broadcom BRCM1038 802.11ag/Draft 802.11n WLAN PCI-E Minicard User Manual BRCM1038 host guide

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