Broadcom BRCM1055 802.11agn WLAN + Bluetooth PCI-E Minicard User Manual 17 inch MacBook Pro

Broadcom Corporation 802.11agn WLAN + Bluetooth PCI-E Minicard 17 inch MacBook Pro

A1297UG

Congratulations, you and your MacBook Pro were made for each other.
Say hello to your MacBook Pro.www.apple.com/macbookprofinderPinch andzoom RotateScroll SwipeMulti-Touch trackpadScroll through files, adjust images, and enlarge text using just your fingers.Mac HelpFinderBrowse your files like you browse your music with Cover Flow.Mac HelpcameratrackpadClick anywhereBuilt-in FaceTime HD cameraMake video calls to any iPhone 4, new iPod touch, or Mac.Mac HelpMacBook Pro
Time MachineAutomatically back up and restore your files.Mac HelpSpotlightFind anything on your Mac.Mac Helptime machinespotlightSafariExperience the web with the fastest browser in the world.Mac HelpsafariQuick LookInstantly preview your files.Mac Helpquick lookMac OS X Snow Leopardwww.apple.com/macosxiLife ’11www.apple.com/ilifeiPhotoTurn your photos into something amazing.iPhoto HelpphotosiMovieMake a great-looking movie in minutes. iMovie HelpmovieGarageBandCreate a great- sounding songwith ease.GarageBand Helprecord
5ContentsChapter 1: Ready, Set Up, Go 9 What’sintheBox 9 SettingUpYourMacBookPro 16 PuttingYourMacBookProtoSleeporShuttingItDownChapter 2: Life with Your MacBook Pro 20 BasicFeaturesofYourMacBookPro 22 KeyboardFeaturesofYourMacBookPro 24 PortsonYourMacBookPro 26 UsingtheMulti-TouchTrackpad 30 UsingtheMacBookProBattery 31 GettingAnswersChapter 3: Boost Your MacBook Pro 37 ReplacingtheHardDiskDrive 45 InstallingAdditionalMemoryChapter 4: Problem, Meet Solution 53 ProblemsThatPreventYoufromUsingYourMacBookPro 57 UsingAppleHardwareTestContents
6Contents 58 ProblemswithYourInternetConnection 60 ProblemswithAirPortExtremeWirelessCommunication 61 KeepingYourSoftwareUptoDate 62 ReinstallingtheSoftwareThatCamewithYourMacBookPro 63 UsingDiskUtility 64 LearningMore,Service,andSupport 66 LocatingYourProductSerialNumberChapter 5: Last, but Not Least 68 ImportantSafetyInformation 73 ImportantHandlingInformation 75 UnderstandingErgonomics 77 AppleandtheEnvironment 78 RegulatoryComplianceInformationLooking for Something? 84 Index
Mac Help Migration Assistant www.apple.com/macbookpro Ready, Set Up, Go1
8 Chapter 1 Ready, Set Up, GoYourMacBookProisdesignedsothatyoucansetitupquicklyandstartusingitrightaway.IfyouhaveneverusedaMacBookProorarenewtoMaccomputers,readthischapterforhelpgettingstarted.Important:  Readalltheinstallationinstructions(andthesafetyinformationstartingonpage67)carefullybeforeyourstuseyourcomputer.Ifyou’reanexperienceduser,youmayalreadyknowenoughtogetstarted.MakesureyoulookovertheinformationinChapter2,“LifewithYourMacBookPro,”tondoutaboutthenewfeaturesofthisMacBookPro.ManyanswerstoquestionscanbefoundonyourcomputerinMacHelp.ForinformationaboutgettingMacHelp,see“GettingAnswers”onpage31.ThelatestinformationaboutyourMacBookProisavailableontheAppleSupportwebsiteatwww.apple.com/support/macbookpro.Applemayreleasenewversionsandupdatestoitssystemsoftware,sotheimagesshowninthisbookmaybeslightlydierentfromwhatyouseeonscreen.
9Chapter 1 Ready, Set Up, GoWhat’s in the BoxAC power cord85W MagSafe Power Adapter®Setting Up Your MacBook ProYourMacBookProisdesignedsothatyoucansetitupquicklyandstartusingitrightaway.Thefollowingpagestakeyouthroughthesetupprocess,includingthesetasks:ÂPlugginginthe85WMagSafePowerAdapterÂConnectingcablesandaccessinganetworkÂTurningonyourMacBookProÂConguringauseraccountandothersettingsusingSetupAssistantÂSettinguptheMacOSXdesktopandpreferences
10 Chapter 1 Ready, Set Up, GoImportant:  Removetheprotectivelmaroundthe85WMagSafePowerAdapterbeforesettingupyourMacBookPro.Step 1: Plug In the 85W MagSafe Power Adapter to provide power to the MacBook Pro and charge the battery.MakesuretheACplugisfullyinsertedintothepoweradapterandtheelectricalprongsonyourACplugareintheircompletelyextendedposition.InserttheACplugofyourpoweradapterintoapoweroutletandtheMagSafeconnectorintotheMagSafepowerport.AstheMagSafeconnectorgetsclosetotheport,you’llfeelamagneticpulldrawingitin.MagSafe connectorAC power cordAC plug ¯ MagSafe power portToextendthereachofyourpoweradapter,replacetheACplugwiththeACpowercord.FirstpulltheACpluguptoremoveitfromtheadapter,andthenattachtheincludedACpowercordtotheadapter,makingsureit’sseatedrmly.Whendisconnectingthepoweradapterfromanoutletorfromthecomputer,pulltheplug,notthecord.
11Chapter 1 Ready, Set Up, GoWhenyourstconnectthepoweradaptertoyourMacBookPro,anindicatorlightontheMagSafeconnectorstartstoglow.Anamberlightindicatesthebatteryischarging.Agreenlightindicatesthatthebatteryisfullycharged.Ifyoudon’tseealight,makesuretheconnectorisseatedproperlyandthepoweradapterispluggedin.Step 2: Connect to a wireless or wired network.ÂTouseawirelessnetworkwiththebuilt-inAirPortExtremetechnology,makesurethewirelessbasestationisturnedonandthatyouknowthenameofthenetwork.AfteryouturnonyourMacBookPro,SetupAssistantguidesyouthroughtheconnectionprocess.Fortroubleshootingtips,seepage60.ÂTouseawiredconnection,connectoneendofanEthernetcabletoyourMacBookProandtheotherendtoacablemodem,DSLmodem,ornetwork.®EthernetcableGigabit Ethernet port(10/100/1000Base-T)G
12 Chapter 1 Ready, Set Up, GoStep 3: Press the power (®) button briey to turn on your MacBook Pro.Youhearatonewhenyouturnonthecomputer.®® Power buttonIttakestheMacBookProafewmomentstostartup.Afteritstartsup,SetupAssistantopensautomatically.IfyourMacBookProdoesn’tturnon,see“IfyourMacBookProdoesn’tturnonorstartup”onpage55.
13Chapter 1 Ready, Set Up, GoStep 4: Congure your MacBook Pro with Setup Assistant.ThersttimeyouturnonyourMacBookPro,SetupAssistantstarts.SetupAssistanthelpsyouenteryourInternetandemailinformationandsetupauseraccountonyourMacBookPro.IfyoualreadyhaveaMac,SetupAssistantcanhelpyouautomaticallytransferles,applications,andotherinformationfromyourpreviousMacusinganEthernetorwirelessconnection.Seethenextsection,“MigratingInformationtoYourMacBookPro,”formoreinformation.Ifyoudon’tintendtokeeporuseyourotherMac,it’sbesttodeauthorizeitfromplayingmusic,videos,oraudiobooksthatyou’vepurchasedfromtheiTunesStore.Deauthorizingacomputerpreventsanysongs,videos,oraudiobooksyou’vepurchasedfrombeingplayedbysomeoneelseandfreesupanotherauthorizationforuse.Forinformationaboutdeauthorizing,chooseiTunesHelpfromtheHelpmenuiniTunes.
14 Chapter 1 Ready, Set Up, GoMigrating Information to Your MacBook ProYoucanfollowthepromptsintheSetupAssistanttomigrateexistinguseraccounts,les,applications,andotherinformationfromanotherMaccomputer.Youcandothiswithoneofthefollowingmethods:ÂUsingaFireWirecabletoconnectthetwocomputerstogetherandtransfertheinformationÂUsinganEthernetcableconnecteddirectlybetweenthetwocomputers,orconnectingbothcomputerstothesamenetworkÂWirelessly—directlybetweenthetwocomputers,orwithbothcomputersonthesamewirelessnetworkBeforemigrating,useSoftwareUpdateonyourotherMac.TheotherMacshouldhaveoneoftheseversionsofMacOSXsoftware—eitherMacOSXv10.4.11orMacOSXv10.5.6(orlater).Youcanchoosetheitems(useraccounts,documents,movies,music,photos,andsoon)thatyouwanttomigratetoyourMacBookPro.Important:  Don’tusetheotherMacforanythingelseuntilthemigrationiscomplete.Ifyoudon’tuseSetupAssistanttotransferinformationwhenyourststartup,youcandoitlaterusingMigrationAssistant.Iftheconnectionisterminatedduringmigration,youcanresumethemigrationatalatertimeusingMigrationAssistantonyourMacBookProandyourotherMac.GototheApplicationsfolder,openUtilities,anddouble-clickMigrationAssistant.
15Chapter 1 Ready, Set Up, GoStep 5: Customize the Mac OS X desktop and set preferences.Menubar Helpmenu SpotlightsearchiconFindericon SystemPreferencesiconDock
16 Chapter 1 Ready, Set Up, GoYoucanquicklycustomizethedesktopusingSystemPreferences.ChooseApple()>SystemPreferencesfromthemenubarorclicktheSystemPreferencesiconintheDock.SystemPreferencesisyourcommandcenterformostsettingsonyourMacBookPro.Formoreinformation,openMacHelpandsearchfor“SystemPreferences”orforthespecicpreferenceyouwanttochange.Putting Your MacBook Pro to Sleep or Shutting It DownWhenyounishworkingwithyourMacBookPro,youcanputittosleeporshutitdown.Putting Your MacBook Pro to SleepIfyou’llbeawayfromyourMacBookProforonlyashorttime,putittosleep.Whenthecomputerisinsleep,youcanquicklywakeitandbypassthestartupprocess.To put your MacBook Pro to sleep, do one of the following:ÂClosethedisplay.ÂChooseApple()>Sleepfromthemenubar.ÂPressthepower(®)buttonandclickSleepinthedialogthatappears.ÂChooseApple()>SystemPreferences,clickEnergySaver,andsetasleeptimer.NOTICE:  Waitafewsecondsuntilthesleepindicatorlightstartspulsing(indicatingthatthecomputerisinsleepandtheharddiskhasstoppedspinning)beforemovingyourMacBookPro.Movingyourcomputerwhilethediskisspinningcandamagetheharddisk,causinglossofdataortheinabilitytostartupfromtheharddisk.
17Chapter 1 Ready, Set Up, GoTo wake your MacBook Pro:ÂIf the display is closed,simplyopenittowakeupyourMacBookPro.ÂIf the display is already open,pressthepower(®)buttonoranykeyonthekeyboard.WhenyourMacBookProwakesfromsleep,yourapplications,documents,andcomputersettingsareexactlyasyouleftthem.Shutting Down Your MacBook ProIfyouaren’tgoingtouseyourMacBookProforacoupleofdaysorlonger,it’sbesttoshutitdown.Thesleepindicatorlightgoesonbrieyduringtheshutdownprocess.To shut down your MacBook Pro, do one of the following:mChooseApple()>ShutDownfromthemenubar.mPressthepower(®)buttonandclickShutDowninthedialogthatappears.IfyouplantostoreyourMacBookProforanextendedperiodoftime,seepage74forinformationabouthowtopreventthebatteryfromdrainingcompletely.
Mac Help Mac OS X www.apple.com/macosx Life with Your MacBook Pro2
20 Chapter 2 Life with Your MacBook ProBasic Features of Your MacBook Pro®® Power buttonCamera indicator lightFaceTime HDcameraBuilt-in stereospeakersBattery indicatorlights (side)MicrophoneSleep indicator lightInfrared (IR)receiverTrackpadSlot-loadingSuperDriveSecurity slot
21Chapter 2 Life with Your MacBook ProBuilt-in FaceTime HD camera and camera indicator lightUsetheincludedFaceTimeapplicationtomakevideocallstootherFaceTimeusers(onanyiPhone4,newiPodtouch,orMacwithFaceTime),takepictureswithPhotoBooth,orcapturevideowithiMovie.TheindicatorlightglowswhentheFaceTimeHDcameraisoperating.Built-in microphoneCapturesoundswiththemicrophoneortalkwithfriendsliveovertheInternetusingFaceTimeoriChat.Built-in stereo speakersListentomusic,movies,games,andothermultimediales.Built-in battery and battery indicator lightsUsebatterypowerwhenyouareawayfromapoweroutlet.Pressthebatterybuttontoactivateindicatorlightsthatshowtheremainingbatterycharge.TrackpadClickordouble-clickanywhereonthetrackpad.TouchthetrackpadwithoneormorengerstomovethepointeranduseMulti-Touchgestures(describedonpage26).Sleep indicator lightAwhitelightpulseswhentheMacBookProisinsleep.Infrared (IR) receiverUseanAppleRemote(availableseparately)withtheIRreceivertocontrolFrontRowandKeynoteonyourMacBookProfromupto30feet(9.1meters)away.Security slotAttachalockandcable(availableseparately)topreventtheft.Slot-loading SuperDriveThisopticaldrivereadsandwritesstandard-sizeCDsandDVDs.®Power buttonTurnyourMacBookProonoro,orputittosleep.
22 Chapter 2 Life with Your MacBook ProKeyboard Features of Your MacBook Pro®Function (fn) keyesc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12—C-VolumekeysBrightnesskeysMediaEject keyMutekeyExposékeyDashboardkeyMediakeysKeyboard illuminationkeys’
23Chapter 2 Life with Your MacBook ProFunction (fn) Pressandholdthiskeytoactivatecustomizedactionsassignedtothefunctionkeys(F1toF12).Tolearnhowtocustomizefunctionkeys,chooseHelp>MacHelpfromthemenubarandsearchfor“functionkeys.”¤Brightness keys (F1, F2)Increase( )ordecrease( )thebrightnessofthescreen.Exposé key (F3)OpenExposéforquickaccesstoallyouropenwindows.Dashboard key (F4)OpenDashboardtoaccessyourwidgets.oKeyboard illumination keys (F5, F6)Increase(o)ordecrease(ø)thebrightnessofthekeyboardillumination.’Media keys (F7, F8, F9)Rewind( ),playorpause(’),orfast-forward( )asong,movie,orslideshow.—Mute key (F10)Mutethesoundcomingfromthebuilt-inspeakersandaudiooutport.-Volume keys (F11, F12)Increase(-)ordecrease(–)thevolumeofsoundcomingfromthebuilt-inspeakersandaudiooutport.CMedia Eject keyPressandholdthiskeytoejectadiscthat’snotinuse.YoucanalsoejectadiscbydraggingitsdesktopicontotheTrash.
24 Chapter 2 Life with Your MacBook ProPorts on Your MacBook Pro®¯Gigabit Ethernetport (10/100/1000Base-T)GAudio outportfAudio inport,USB 2.0portsdExpressCard/34 slotMagSafe power portFireWire 800 portHThunderboltport
25Chapter 2 Life with Your MacBook Pro¯MagSafe power portPlugintheincluded85WMagSafePowerAdaptertorechargetheMacBookProbattery.GGigabit Ethernet port (10/100/1000Base-T)Connecttoahigh-speedEthernetnetwork,aDSLorcablemodem,oranothercomputer.TheEthernetportautomaticallydetectsEthernetdevicesanddoesn’trequireanEthernetcrossovercable.HFireWire 800 portConnectexternaldevices,suchasdigitalvideocamerasandstoragedevices.Thunderbolt port (high-speed data, video, and audio)ConnectThunderbolt-compatibledevicesforhigh-speeddatatransfer,orconnectanexternaldisplaythatusesMiniDisplayPort.YoucanpurchaseadapterstoconnectdisplaysthatuseDVI,HDMI,orVGA.dThree high-speed USB (Universal Serial Bus) 2.0 portsConnectaniPod,iPhone,mouse,keyboard,printer,diskdrive,digitalcamera,joystick,modem,andmoretoyourMacBookPro.,Audio in portConnectyourMacBookProtoaline-levelmicrophoneordigitalaudioequipment.fAudio out portConnectexternalspeakers,headphones(includingiPhone),ordigitalaudioequipment.ExpressCard/34 slotExpandthecapabilitiesofyourMacBookProwithstandard34mmExpressCards.ToejectanExpressCard,pushgentlyonittoactivatethespring,andthenremoveitfromtheslot.Note:  Adaptersandotheraccessoriesaresoldseparatelyatwww.apple.com/storeoryourlocalAppleRetailStore.
26 Chapter 2 Life with Your MacBook ProUsing the Multi-Touch TrackpadUsethetrackpadtomovethepointerandtoperformavarietyofMulti-Touchgestures.Unliketypicaltrackpads,theentireMacBookProtrackpadisabutton,andyoucanclickanywhereonthetrackpad.ToenableMulti-Touchgestures,viewinstructionalvideosofthegestures,andsetothertrackpadoptions,chooseApple()>SystemPreferences,andthenclickTrackpad.HerearewaystouseyourMacBookProtrackpad:ÂTwo-nger scrollingletsyoudragtoscrollquicklyup,down,orsidewaysintheactivewindow.Thisoptionisonbydefault.Youcanalsosettheoptiontoscrollwithorwithoutinertia.Ifyouscrollwithinertia,thescreencontinuestoscrollalittlelongerafteryouliftyourngersfromthetrackpad,whichishelpfulfornavigatinglongdocumentsandlists.
27Chapter 2 Life with Your MacBook ProÂSecondary clickingor“right-clicking”letsyouaccessshortcutmenucommands.• Tosetuptwo-ngersecondary-clickinganywhereonthetrackpad,selectSecondaryClickundertheTwoFingersoptioninTrackpadpreferences. • Tosetupaone-ngersecondary-clickzoneinthebottomleftorrightcornerofthetrackpad,selectSecondaryClickundertheOneFingeroptioninTrackpadpreferences.  SecondaryclickzoneNote:  YoucanalsosecondaryclickbyholdingdowntheControlkeywhileyouclick.
28 Chapter 2 Life with Your MacBook ProThefollowingtrackpadgesturesworkincertainapplications.Whenyouperformthesegestures,slideyourngerslightlyonthesurfaceofthetrackpad.Formoreinformation,seeTrackpadpreferencesorchooseHelp>MacHelpandsearchfor“trackpad.”ÂTwo-nger pinchingletsyouzoominoroutonPDFs,images,photos,andmore.ÂTwo-nger rotatingletsyourotatephotos,pages,andmore.
29Chapter 2 Life with Your MacBook ProÂThree-nger swipingletsyourapidlypagethroughdocuments,movetothepreviousornextphoto,andmore.ÂFour-nger swipingworksintheFinderandallapplications.SwipingfourngerstotheleftorrightactivatesApplicationSwitchersoyoucancyclethroughopenapplications.SwipingfourngersupordowncausesExposétoshowthedesktopordisplayallopenwindows.Toenableordisableanyofthegestures,chooseApple()>SystemPreferences,andthenclickTrackpad.Clickthecheckboxestoturnthegesturesonoro.
30 Chapter 2 Life with Your MacBook ProUsing the MacBook Pro BatteryWhentheMagSafepoweradapterisn’tconnected,yourMacBookProdrawspowerfromitsbuilt-inbattery.ThelengthoftimethatyoucanrunyourMacBookProvaries,dependingontheapplicationsyouuseandtheexternaldevicesconnectedtoyourMacBookPro.TurningofeaturessuchasAirPortExtremeorBluetooth®wirelesstechnologyandreducingscreenbrightnesscanhelpconservebatterycharge,forexample,whenyou’retravelingbyair.Manyofyoursystempreferencesareautomaticallysettooptimizebatterylife.YoucandeterminethechargeremaininginthebatterybylookingattheeightbatterylevelindicatorlightsontheleftsideofyourMacBookPro.Pressthebuttonnexttothelights,andthelightsglowbrieytoshowhowmuchchargeremainsinthebattery.Important:  Ifonlyoneindicatorlightison,verylittlechargeisleft.Ifnolightsareon,thebatteryiscompletelydrainedandtheMacBookProwon’tstartupunlessthepoweradapterisconnected.Pluginthepoweradaptertoletthebatteryrecharge.Formoreinformationaboutbatteryindicatorlights,seepage56.YoucanalsochecktheamountofbatterychargeremainingbyviewingtheBattery()statusiconinthemenubar.Thebatterychargeleveldisplayedisbasedontheamountofpowerleftinthebatterywiththeapplications,peripheraldevices,andsystemsettingsyou’recurrentlyusing.Toconservebatterypower,closeapplicationsanddisconnectperipheraldevicesnotinuse,andadjustyourEnergySaversettings.Formoreinformationaboutbatteryconservationandperformancetips,gotowww.apple.com/batteries/notebooks.html.
31Chapter 2 Life with Your MacBook ProCharging the BatteryWhenthepoweradapterthatcamewithyourMacBookProisconnected,thebatterychargeswhetherthecomputerison,o,orinsleep.Thebatterychargesmorequickly,however,ifthecomputerisoorinsleep.ThebatteryinyourMacBookProcanbereplacedonlybyanAppleAuthorizedServiceProvideroranAppleRetailStore.Getting AnswersMuchmoreinformationaboutusingyourMacBookProisavailableinMacHelponyourcomputer,andontheInternetatwww.apple.com/support/macbookpro.To get Mac Help:1 ClicktheFindericonintheDock(thebaroficonsalongtheedgeofthescreen).2 ClicktheHelpmenuinthemenubaranddooneofthefollowing:a TypeaquestionortermintheSearcheld,andselectatopicfromthelistofresultsorselectShowAllResultstoseealltopics.b ChooseMacHelptoopentheMacHelpwindow,whereyoucanclicklinksortypeasearchquestion.
32 Chapter 2 Life with Your MacBook ProMore InformationFormoreinformationaboutusingyourMacBookPro,seethefollowing:To learn about SeeInstallingmemory Chapter3,“BoostYourMacBookPro”onpage35.TroubleshootingyourMacBookProifyouhaveaproblemChapter4,“Problem,MeetSolution”onpage51.FindingserviceandsupportforyourMacBookPro“LearningMore,Service,andSupport”onpage64.OrgototheAppleSupportsiteatwww.apple.com/support/macbookpro.UsingMacOSX TheMacOSXwebsiteatwww.apple.com/macosx.Orsearchfor“MacOSX”inMacHelp.MovingfromaPCtoaMac “WhyYou’llLoveaMac”atwww.apple.com/getamac/whymac.UsingiLifeapplications TheiLifewebsiteatwww.apple.com/ilife.OropenaniLifeapplication,openHelpfortheapplication,andthentypeaquestioninthesearcheld.Changingsystempreferences SystemPreferencesbychoosingApple(K)>SystemPreferences.Orsearchfor“systempreferences”inMacHelp.Usingthetrackpad OpenSystemPreferencesandclickTrackpad.UsingtheFaceTimeHDcamera MacHelpandsearchfor“camera.”Usingthekeyboard MacHelpandsearchfor“keyboard.”UsingAirPortExtremewirelesstechnologyTheAirPortSupportpageatwww.apple.com/support/airport.OropenMacHelpandsearchfor“AirPort.”
33Chapter 2 Life with Your MacBook ProTo learn about SeeUsingBluetoothwirelesstechnologyTheBluetoothSupportpageatwww.apple.com/support/bluetooth.OropentheBluetoothFileExchangeapplication,locatedintheUtilitiesfolderwithintheApplicationsfolder,andchooseHelp>BluetoothHelp.Caringforthebattery MacHelpandsearchfor“battery.”Connectingaprinter MacHelpandsearchfor“printing.”FireWireandUSBconnections MacHelpandsearchfor“FireWire”or“USB.”ConnectingtotheInternet MacHelpandsearchfor“Internet.”UsingtheThunderboltport MacHelpandsearchfor“Thunderbolt.”Connectinganexternaldisplay MacHelpandsearchfor“displayport.”AppleRemote MacHelpandsearchfor“remote.”FrontRow MacHelpandsearchfor“FrontRow.”BurningaCDorDVD MacHelpandsearchfor“burndisc.”Specications TheSpecicationspageatsupport.apple.com/specs.OropenSystemProlerbychoosingApple(K)>AboutThisMacfromthemenubar,andthenclickMoreInfo.Applenews TheApplewebsiteatwww.apple.com.Softwaredownloads TheMacAppStore(availableinMacOSXv10.6.6orlater).Instructions,technicalsupport,andmanualsforAppleproductsTheAppleSupportwebsiteatwww.apple.com/support.
Mac Help RAM www.apple.com/store Boost Your MacBook Pro3
36 Chapter 3 Boost Your MacBook ProThischapterprovidesinformationandinstructionsforupgradingtheharddiskdriveandinstallingadditionalmemoryinyourMacBookPro.WARNING:  ApplerecommendsthatyouhaveanApple-certiedtechnicianinstallreplacementdrivesandmemory.ConsulttheserviceandsupportinformationthatcamewithyourcomputerforinformationabouthowtocontactAppleforservice.Ifyouattempttoinstallareplacementdriveormemoryanddamageyourequipment,suchdamageisnotcoveredbythelimitedwarrantyonyourcomputer.ThebatteryinyourMacBookProisnotuser-replaceable.Ifyouthinkyourbatteryneedstobereplaced,contactanAppleRetailStoreoranAppleAuthorizedServiceProvider.
37Chapter 3 Boost Your MacBook ProReplacing the Hard Disk DriveYoucanupgradetheharddiskdriveinyourMacBookPro.Theharddiskdriveislocatednexttothebuilt-inbatterywhenyouopenthebackofyourMacBookPro.Thereplacementdrivemustbea2.5-inchdrivewithaSerialATA(SATA)connector.Important:  Applerecommendsthatyoubackupthedataonyourharddiskdrivebeforeremovingandreplacingit.Appleisnotresponsibleforanylostdata.To replace the hard disk drive in your MacBook Pro:1 ShutdownyourMacBookPro.Disconnectthepoweradapter,Ethernetcable,USBcables,securitylock,andanyothercablesconnectedtotheMacBookProtopreventdamagingthecomputer.WARNING:  TheinternalcomponentsofyourMacBookProcanbewarm.IfyouhavebeenusingyourMacBookPro,wait10minutesaftershuttingdowntolettheinternalcomponentscoolbeforecontinuing.2 TurnoveryourMacBookProandremovetheten(10)screwsthatsecurethebottomcase.Removetheshorterscrewsattheanglesshownintheillustration.Liftothecaseandplaceittotheside.
38 Chapter 3 Boost Your MacBook ProImportant:  Becausethescrewsaredierentlengths,notethescrewlengthsandlocationssoyoucanreplacethescrewscorrectly.Putthemasideinasafeplace.ShortLong
39Chapter 3 Boost Your MacBook ProImportant:  Whenyouremovethebottomcase,youexposesensitiveinternalcomponents,whichcanbeaectedbystaticelectricity.3 Beforetouchingtheharddriveassembly,dischargeanystaticelectricityfromyourbodybytouchingametalsurfaceinsidethecomputer.
40 Chapter 3 Boost Your MacBook Pro4 Locatethebracketatthetopofthedrive.UseaPhillipsscrewdrivertoloosenthetwocaptivescrewsthatholdthebracketinplace.Putthebracketasideinasafeplace.5 Usingthepulltab,gentlytiltupthedrive.BracketPull tab
41Chapter 3 Boost Your MacBook Pro6 Holdthedrivebyitssidesandgentlypulltheconnectorontherightsideofthedrivetodisconnectit.Don’tpressthedrivebetweenyourngers,andavoidtouchingthecircuitryontheundersideofthedrive.ConnectorTheconnectorisattachedtoacableandremainsintheharddiskdrivebay.
42 Chapter 3 Boost Your MacBook ProImportant:  Therearefour(4)mountingscrewsonthesidesofyourharddiskdrive.Ifyourreplacementdrivedoesn’tincludemountingscrews,removetheonesfromyourolddriveandmountthemonthereplacementdrivebeforeyouinstallit.Mounting screws7 Attachtheconnectortotherightsideofthereplacementdrive.
43Chapter 3 Boost Your MacBook Pro8 Insertthereplacementdriveatanangle,makingsurethemountingscrewsareseatedproperly.9 Replacethebracketandtightenthescrews.
44 Chapter 3 Boost Your MacBook Pro10 Replacethebottomcase.Replaceandtightenthetenscrewsyouremovedinstep2intheirproperlocations,makingsuretoinserttheshorterscrewsattheanglesshownintheillustration.ShortLongForinformationaboutinstallingMacOSXandbundledapplications,see“ReinstallingtheSoftwareThatCamewithYourMacBookPro”onpage62.
45Chapter 3 Boost Your MacBook ProInstalling Additional Memory Yourcomputerhastwomemoryslotsthatyouaccessbyremovingthebottomcase.YourMacBookProcomeswithaminimumof4gigabytes(GB)of1333MHzDoubleDataRate(DDR3)SynchronousDynamicRandom-AccessMemory(SDRAM)installed.EachmemoryslotcanacceptanSDRAMmodulethatmeetsthefollowingspecications:ÂDoubleDataRateSmallOutlineDualInlineMemoryModule(DDR3)formatÂ30mm(1.18inches)Â204-pinÂ2GBor4GBÂPC3-10600SDDR31333MHzTypeRAMYoucanaddtwo4GBmemorymodulesforamaximumof8GBofmemory.Forbestperformance,llbothmemoryslotsandinstallanidenticalmemorymoduleineachslot.To install memory in your MacBook Pro:1 Followsteps1and2beginningonpage37toremovethebottomcase.Important:  Whenyouremovethebottomcase,youexposesensitiveinternalcomponents,whichcanbeaectedbystaticelectricity.2 Beforetouchingthememoryassembly,dischargeanystaticelectricityfromyourbodybytouchingametalsurfaceinsidethecomputer.
46 Chapter 3 Boost Your MacBook Pro3 Pushtheleversonthesidesofthememorymoduleoutwardtoreleasethemodulefromthememorycardslot.Thememorypopsupatanangle.Beforeremovingit,makesureyouseethehalf-circlenotches.Ifyoudon’t,trypressingtheleversoutwardagain.Notches
47Chapter 3 Boost Your MacBook Pro4 Holdthememorymodulebyitsnotchesandremoveitfromtheslot.5 Removetheothermemorymodule.Important:  Holdthememorymodulesbytheiredges,anddonottouchthegoldconnectors.6 Insertthenewmemorymoduleintheslot:a Alignthenotchonthegoldedgeofthemodulewiththenotchinthelowermemoryslot.b Tiltthecardandpushthememoryintotheslot.c Usetwongerswithrm,evenpressuretopushdownonthememorymodule.Youshouldhearaclickwhenthememoryisinsertedcorrectly.d Repeattoinstallanadditionalmemorymoduleinthetopslot.Pressdownonthemoduletomakesureitislevel.
48 Chapter 3 Boost Your MacBook ProNotches7 Followtheinstructionsforreplacingthebottomcaseinstep10onpage44.
49Chapter 3 Boost Your MacBook ProMaking Sure Your MacBook Pro Recognizes the New MemoryAfterinstallingadditionalmemoryinyourMacBookPro,checkwhetherthecomputerrecognizesthenewmemory.To check the computer’s memory:1 StartupyourMacBookPro.2 WhenyouseetheMacOSXdesktop,chooseApple()fromthemenubarandthenchooseAboutThisMac.Foradetailedbreakdownoftheamountofmemoryinstalledinyourcomputer,openSystemProlerbyclickingMoreInfo,andthenclickMemory.IfyourMacBookProdoesn’trecognizethememoryordoesn’tstartupcorrectly,conrmthatthememoryyouinstallediscompatiblewithyourMacBookProandthatit’sinstalledcorrectly.
Mac Help help www.apple.com/support Problem, Meet Solution4
52 Chapter 4 Problem, Meet SolutionOccasionally,youmayhaveproblemswhileworkingwithyourMacBookPro.Readonfortroubleshootingtipstotrywhenyouhaveaproblem.YoucanalsondmoretroubleshootinginformationinMacHelpandontheMacBookProSupportwebsiteatwww.apple.com/support/macbookpro.IfyouexperienceaproblemworkingwithyourMacBookPro,there’susuallyasimpleandquicksolution.Thinkabouttheconditionsthatleduptotheproblem.Makinganoteofthingsyoudidbeforetheproblemoccurredwillhelpyounarrowdownpossiblecausesandndtheanswersyouneed.Thingstonoteinclude:ÂTheapplicationsyouwereusingwhentheproblemoccurred.ProblemsthatoccuronlywithaspecicapplicationmightindicatethattheapplicationisnotcompatiblewiththeversionofMacOSXinstalledonyourcomputer.ÂAnynewsoftwarethatyouinstalled,especiallysoftwarethataddeditemstotheSystemfolder.ÂAnynewhardwarethatyouinstalled,suchasadditionalmemoryoraperipheral.
53Chapter 4 Problem, Meet SolutionProblems That Prevent You from Using Your MacBook ProIf your MacBook Pro doesn’t respond or the pointer doesn’t moveOnrareoccasions,anapplicationmay“freeze”onthescreen.MacOSXprovidesawaytoquitafrozenapplicationwithoutrestartingyourcomputer.To force an application to quit:1 PressCommand(x)-Option-EscorchooseApple()>ForceQuitfromthemenubar.TheForceQuitApplicationsdialogappearswiththeapplicationselected.2 ClickForceQuit.Theapplicationquits,leavingallotherapplicationsopen.Ifyouneedto,youcanalsorestarttheFinderfromthisdialog.Next,saveyourworkinanyopenapplicationsandrestartthecomputertomakesuretheproblemisentirelyclearedup.Iftheproblemoccursfrequently,chooseHelp>MacHelpfromthemenubaratthetopofthescreen.Searchfortheword“freeze”togethelpfortimeswhenthecomputerfreezesordoesn’trespond.Iftheproblemoccursonlywhenyouuseaparticularapplication,checkwiththeapplication’smanufacturertoseeifit’scompatiblewithyourcomputer.TogetsupportandcontactinformationforthesoftwarethatcomeswithyourMacBookPro,gotowww.apple.com/guide.Ifyouknowanapplicationiscompatible,youmightneedtoreinstallyourcomputer’ssystemsoftware.See“ReinstallingtheSoftwareThatCamewithYourMacBookPro”onpage62.
54 Chapter 4 Problem, Meet SolutionIf your MacBook Pro freezes during startup, or you see a ashing question mark, or the screen is dark and the sleep indicator light is glowing steadily (not in sleep) Theashingquestionmarkusuallymeansthatthecomputercan’tndthesystemsoftwareontheharddiskoranydisksattachedtothecomputer.ÂWaitafewseconds.Ifthecomputerdoesn’tsoonstartup,shutitdownbypressingandholdingthepower(®)buttonforabout8to10seconds.Disconnectallexternalperipheralsandtryrestartingbypressingthepower(®)buttonwhileholdingdowntheOptionkey.Whenyourcomputerstartsup,clicktheharddiskicon,andthenclicktherightarrow.Afterthecomputerstartsup,openSystemPreferencesandclickStartupDisk.SelectalocalMacOSXSystemfolder.ÂIfthatdoesn’twork,tryusingDiskUtilitytorepairthedisk:• InserttheMac OS X Install DVDintoyourcomputer.• RestartyourcomputerandholddowntheCkeyasitstartsup.• Whenprompted,chooseyourpreferredlanguage.• Whenthenextscreenappears,chooseDiskUtilityfromtheUtilitiesmenuinthemenubar.WhenDiskUtilityopens,followtheinstructionsintheFirstAidpanetoseeifDiskUtilitycanrepairthedisk.IfusingDiskUtilitydoesn’thelp,youmightneedtoreinstallyourcomputer’ssystemsoftware.See“ReinstallingtheSoftwareThatCamewithYourMacBookPro”onpage62.
55Chapter 4 Problem, Meet SolutionIf your MacBook Pro doesn’t turn on or start upTrythefollowingsuggestionsinorderuntilyourcomputerturnson:ÂMakesurethepoweradapterispluggedintothecomputerandintoafunctioningpoweroutlet.Besuretousethe85WMagSafePowerAdapterthatcamewithyourMacBookPro.Ifthepoweradapterstopschargingandyoudon’tseetheindicatorlightontheMagSafeconnectorturnonwhenyoupluginthepowercord,tryunpluggingandrepluggingthepowercordtoreseatit,ortryanotherpoweroutlet.ÂCheckwhetherthebatteryneedstoberecharged.Pressthesmallbuttonontheleftsideofyourcomputer.Youshouldseeonetoeightlightsindicatingthebattery’slevelofcharge.Ifasingleindicatorlightison,connectyourpoweradaptertorecharge.Formoreinformationaboutbatteryindicatorlights,seepage56.ÂIftheproblempersists,closeallopendocumentsandquitallapplications.Returnthecomputertoitsfactorysettings(whilestillpreservingyourles)bypressingtheleftShiftkey,leftOption(alt)key,leftControlkey,andthepower(®)buttonsimultaneouslyforvesecondsuntilthecomputerrestarts.ÂIfyourecentlyinstalledadditionalmemory,makesurethatitiscorrectlyinstalledandiscompatiblewithyourcomputer.Seewhetherremovingandreinstallingtheoldmemoryallowsthecomputertostartup(seepage45).ÂPressthepower(®)buttonandimmediatelyholddowntheCommand(x),Option,P,andRkeyssimultaneouslyuntilyouhearthestartupsoundasecondtimetoresettheparameterRAM(PRAM).ÂIfyoustillcan’tstartupyourMacBookPro,see“LearningMore,Service,andSupport”onpage64forinformationaboutcontactingAppleforservice.
56 Chapter 4 Problem, Meet SolutionIf the screen suddenly goes black or your MacBook Pro freezesTryrestartingyourMacBookPro.1 UnpluganydevicesthatareconnectedtoyourMacBookPro,exceptthepoweradapter.2 Pressthepower(®)buttontorestartthesystem.3 Letthebatterychargetoatleast10percentbeforeplugginginanyexternaldevicesandresumingyourwork.Toseehowmuchthebatteryhascharged,clicktheBattery( )statusiconinthemenubarorcheckthebatteryindicatorlightsontheleftsideofyourMacBookPro.Thedisplaymightalsodarkenifyouhaveenergysaverfeaturessetforthebattery.If you press the battery button, and all battery indicator lights ash ve times quicklyYourbatteryneedstobereplaced.ContactanAppleRetailStoreoranAppleAuthorizedServiceProvider.If you press the battery button, and the battery indicator lights ash from left to right and then from right to left, ve times in a rowYourbatteryisnotrecognized.ContactanAppleRetailStoreoranAppleAuthorizedServiceProvider.If you forget your passwordYoucanresetyouradministratorpasswordandpasswordsforallotheraccounts.1 InserttheMac OS X Install DVD.ThenrestartyourcomputerandholddowntheCkeyasitstartsup.2 Whenprompted,chooseyourpreferredlanguage.
57Chapter 4 Problem, Meet Solution3 Whenthenextscreenappears,chooseResetPasswordfromtheUtilitiesmenuinthemenubar.Followtheonscreeninstructions.If you have trouble ejecting a discQuitanyapplicationsthatmightbeusingthediscandtryagain.Ifthatdoesn’twork,restartthecomputerandthenimmediatelypressandholdthetrackpadbutton.Using Apple Hardware TestIfyoususpectaproblemwiththeMacBookProhardware,youcanusetheAppleHardwareTestapplicationtohelpdetermineifthereisaproblemwithoneofthecomputer’scomponents,suchasthememoryorprocessor.To use Apple Hardware Test:1 Disconnectallexternaldevicesfromyourcomputerexceptthepoweradapter.IfyouhaveanEthernetcableconnected,disconnectit.2 RestartyourcomputerandholddowntheDkeyasitstartsup.3 WhentheAppleHardwareTestchooserscreenappears,selectthelanguageforyourlocation.4 PresstheReturnkeyorclicktherightarrowbutton.5 WhentheAppleHardwareTestmainscreenappears(afterabout45seconds),followtheonscreeninstructions.6 IfAppleHardwareTestdetectsaproblem,itdisplaysanerrorcode.Makeanoteoftheerrorcodebeforepursuingsupportoptions.IfAppleHardwareTestdoesn’tdetectahardwarefailure,theproblemmightbesoftwarerelated.
58 Chapter 4 Problem, Meet SolutionIfthisproceduredoesn’twork,youcaninserttheApplications Install DVDtouseAppleHardwareTest.Formoreinformation,seetheAppleHardwareTestReadMeleontheApplications Install DVDthatcamewithyourcomputer.Problems with Your Internet ConnectionYourMacBookProhastheNetworkSetupAssistantapplicationtohelpwalkyouthroughsettingupanInternetconnection.OpenSystemPreferencesandclickNetwork.Clickthe“Assistme”buttontoopenNetworkSetupAssistant.IfyouhavetroublewithyourInternetconnection,youcantrythestepsinthissectionforyourtypeofconnectionoryoucanuseNetworkDiagnostics.To use Network Diagnostics:1 ChooseApple()>SystemPreferences.2 ClickNetworkandthenclick“Assistme.”3 ClickDiagnosticstoopenNetworkDiagnostics.4 Followtheonscreeninstructions.IfNetworkDiagnosticscan’tresolvetheproblem,theremaybeaproblemwiththeInternetserviceprovider(ISP)youaretryingtoconnectto,withanexternaldeviceyouareusingtoconnecttoyourISP,orwiththeserveryouaretryingtoaccess.Youcantrythefollowingsteps.Cable Modem, DSL Modem, and LAN Internet ConnectionsMakesureallmodemcablesarermlypluggedin,includingthemodempowercord,thecablefromthemodemtothecomputer,andthecablefromthemodemtothewalljack.AlsocheckthecablesandpowersuppliestoEthernethubsandrouters.
59Chapter 4 Problem, Meet SolutionTurn the modem o and on and reset the modem hardware TurnoyourDSLorcablemodemforafewminutes,andthenturnitbackon.SomeISPsrecommendthatyouunplugthemodem’spowercord.Ifyourmodemhasaresetbutton,youcanpressiteitherbeforeorafteryouturnthepoweroandon.Important:  InstructionsthatrefertomodemsdonotapplytoLANusers.LANusersmighthavehubs,switches,routers,orconnectionpodsthatDSLandcablemodemusersdonothave.LANusersshouldcontacttheirnetworkadministratorratherthananISP.PPPoE Connections IfyouareunabletoconnecttoyourInternetserviceproviderusingPPPoE(PointtoPointProtocoloverEthernet),makesureyouhaveenteredthecorrectinformationinNetworkpreferences.To check your Network preference settings: 1 ChooseApple()>SystemPreferences.2 ClickNetwork.3 ClickAdd(+)atthebottomofthenetworkconnectionserviceslist,andchoosePPPoEfromtheInterfacepop-upmenu.4 ChooseanInterfaceforthePPPoEservicefromtheEthernetpop-upmenu.ChooseEthernetifyouareconnectingtoawirednetworkorAirPortifyouareconnectingtoawirelessnetwork.5 Entertheinformationyoureceivedfromyourserviceprovider,suchasaccountname,password,andthePPPoEservicename(ifyourserviceproviderrequiresit).6 ClickApplytomakethesettingsactive.
60 Chapter 4 Problem, Meet SolutionNetwork Connections MakesuretheEthernetcableispluggedintoyourMacBookProandintothenetwork.CheckthecablesandpowersuppliestoyourEthernethubsandrouters.IfyouhavetwoormorecomputersattemptingtoshareanInternetconnection,besurethatyournetworkissetupproperly.YouneedtoknowwhetheryourISPprovidesonlyoneIPaddressormultipleIPaddresses,oneforeachcomputer.IfonlyoneIPaddressisprovided,thenyoumusthavearoutercapableofsharingtheconnection,alsoknownasnetworkaddresstranslation(NAT)or“IPmasquerading.”Forsetupinformation,checkthedocumentationprovidedwithyourrouteroraskthepersonwhosetupyournetwork.TheAirPortbasestationcanbeusedtoshareoneIPaddressamongmultiplecomputers.ForinformationaboutusinganAirPortbasestation,checkMacHelporgototheAirPortSupportwebsiteatwww.apple.com/support/airport.Ifyoucan’tresolvetheissueusingthesesteps,contactyourISPornetworkadministrator.Problems with AirPort Extreme Wireless CommunicationIf you have trouble using AirPort Extreme wireless communicationÂMakesurethecomputerornetworkyouaretryingtoconnecttoisrunningandhasawirelessaccesspoint.ÂMakesureyouhaveproperlyconguredthesoftwareaccordingtotheinstructionsthatcamewithyourbasestationoraccesspoint.
61Chapter 4 Problem, Meet SolutionÂMakesureyourMacBookProiswithinrangeoftheothercomputerorthenetwork’saccesspoint.Nearbyelectronicdevicesormetalstructurescaninterferewithwirelesscommunicationandreducethisrange.Repositioningorrotatingthecomputermightimprovereception.ÂChecktheAirPort(Z)statusiconinthemenubar.Uptofourbarsappear,indicatingsignalstrength.Ifyoudon’tseethebars,trychangingyourlocation.ÂSeeAirPortHelp(chooseHelp>MacHelp,andthenchooseLibrary>AirPortHelpfromthemenubar).Alsoseetheinstructionsthatcamewiththewirelessdeviceformoreinformation.Keeping Your Software Up to DateYoucanconnecttotheInternetandautomaticallydownloadandinstallthelatestfreesoftwareversions,drivers,andotherenhancementsfromApple.WhenyouareconnectedtotheInternet,SoftwareUpdatecheckstoseeifanyupdatesareavailableforyourcomputer.YoucansetyourMacBookProtocheckforupdatesperiodically,andthenyoucandownloadandinstallupdatedsoftware.To check for updated software:1 ChooseApple()>SystemPreferences.2 ClicktheSoftwareUpdateiconandfollowtheinstructionsonthescreen.ÂFormoreinformation,searchfor“SoftwareUpdate”inMacHelp.ÂForthelatestinformationaboutMacOSX,gotowww.apple.com/macosx.
62 Chapter 4 Problem, Meet SolutionReinstalling the Software That Came with Your MacBook ProUsethesoftwareinstallationdiscsthatcamewithyourMacBookProtoreinstallMacOSXandanyapplicationsthatcamewithyourcomputer.Don’tattempttoinstallanearlierversionofMacOSXonyourcomputer.YoucaninstallMacOSXwithouterasingthetargetvolume,whichsavesyourexistinglesandsettings,oryoucanerasethevolumerst,whicherasesallyourdataandleavesthecomputerreadyforyoutoreinstallMacOSXandapplications.Important:  Applerecommendsthatyoubackupthedataonyourharddiskbeforerestoringsoftware.Appleisnotresponsibleforanylostdata.Installing Mac OS XTo install Mac OS X:1 Backupyourimportantles.2 InserttheMac OS X Install DVDthatcamewithyourcomputer.3 Double-clickInstallMacOSX.4 Followtheonscreeninstructions.Note:  TorestoreMacOSXonyourMacBookPrototheoriginalfactorysettings,youmustrsterasethevolumeyouwanttoinstallon.YoucandothisduringinstallationusingDiskUtility.Forinstructions,seetheKnowledgeBasearticleatsupport.apple.com/kb/ht3910.5 Whentheinstallationiscomplete,clickRestarttorestartyourcomputer.6 FollowthepromptsinSetupAssistanttosetupyouruseraccount.Ifyoueraseyourharddiskduringinstallation,youneedtoreinstallyourapplications;seethefollowingsection.
63Chapter 4 Problem, Meet SolutionReinstalling ApplicationsIfyouerasedyourharddiskaspartofreinstallingMacOSX,youmustreinstalltheapplicationsthatcamewithyourMacBookPro,suchastheiLifeapplications.To install the applications that came with your MacBook Pro:1 Backupyourimportantles.2 InserttheApplications Install DVDthatcamewithyourMacBookPro.3 Double-clickInstallBundledSoftware.4 Followtheonscreeninstructions.5 Whentheinstallationiscomplete,clickClose.Using Disk UtilityYoucanuseDiskUtilitytorepair,verify,orerasetheMacBookProharddisk.To use Disk Utility:1 InserttheMac OS X Install DVDthatcamewithyourcomputer.2 Double-clickInstallMacOSX.3 Afterselectingyourlanguage,chooseUtilities>OpenDiskUtilityandthenfollowtheinstructionsintheFirstAidpanetoseeifDiskUtilitycanrepairthedisk.4 QuitMacOSXInstaller.IfusingDiskUtilitydoesn’thelp,tryreinstallingtheMacBookProsystemsoftware.See“ReinstallingtheSoftwareThatCamewithYourMacBookPro”onpage62.
64 Chapter 4 Problem, Meet SolutionLearning More, Service, and SupportYourMacBookProdoesnothaveanyuser-serviceableparts,excepttheharddriveandthememory.Ifyouneedservice,contactAppleortakeyourMacBookProtoanAppleAuthorizedServiceProvider.YoucanndmoreinformationabouttheMacBookProthroughonlineresources,onscreenhelp,SystemProler,orAppleHardwareTest.Online ResourcesForonlineserviceandsupportinformation,gotowww.apple.com/support.Chooseyourcountryfromthepop-upmenu.YoucansearchtheAppleCareKnowledgeBase,checkforsoftwareupdates,orgethelpfromApple’sdiscussionforums.Thelatestproductspecicinformationcanbefoundatwww.apple.com/support/macbookpro.Onscreen HelpYoucanlookforanswerstoyourquestions,aswellasinstructionsandtroubleshootinginformation,inMacHelp.ChooseHelp>MacHelp.System ProlerTogetinformationaboutyourMacBookPro,useSystemProler.Itshowsyouwhathardwareandsoftwareisinstalled,theserialnumberandoperatingsystemversion,howmuchmemoryisinstalled,andmore.ToopenSystemProler,chooseApple()>AboutThisMacfromthemenubarandthenclickMoreInfo.AppleCare Service and SupportYourMacBookProcomeswith90daysoftechnicalsupportandoneyearofhardwarerepairwarrantycoverageatanAppleRetailStoreoranApple-authorizedrepaircenter,suchasanAppleAuthorizedServiceProvider.YoucanextendyourcoveragebypurchasingtheAppleCareProtectionPlan.Forinformation,gotowww.apple.com/support/productsorthewebsiteforyourcountrylistedbelow.
65Chapter 4 Problem, Meet SolutionIfyouneedassistance,AppleCaretelephonesupportrepresentativescanhelpyouwithinstallingandopeningapplications,andbasictroubleshooting.Callthesupportcenternumbernearestyou(therst90daysarecomplimentary).HavethepurchasedateandyourMacBookProserialnumberreadywhenyoucall.Note:  Your90daysofcomplimentarytelephonesupportbeginsonthedateofpurchase.Telephonefeesmayapply.Country Phone WebsiteUnitedStates 1-800-275-2273 www.apple.com/supportAustralia (61)1-300-321-456 www.apple.com/au/supportCanada(English)(French)1-800-263-3394 www.apple.com/ca/supportwww.apple.com/ca/fr/supportIreland (353)1850946191 www.apple.com/ie/supportNewZealand 00800-7666-7666 www.apple.com/nz/supportUnitedKingdom (44)08442090611 www.apple.com/uk/supportTelephonenumbersaresubjecttochange,andlocalandnationaltelephoneratesmayapply.Acompletelistisavailableontheweb:www.apple.com/support/contact/phone_contacts.html
66 Chapter 4 Problem, Meet SolutionLocating Your Product Serial NumberUseoneofthesemethodstondyourcomputer’sserialnumber:ÂTurnyourMacBookProover.Theserialnumberisetchedintothecasenearthehinge.Serial numberÂChooseApple()fromthemenubarandthenchooseAboutThisMac.Clicktheversionnumberbeneaththewords“MacOSX”tocyclethroughtheMacOSXversionnumber,thebuildversion,andtheserialnumber.ÂClicktheFindericonandopen/Applications/Utilities/SystemProler.ClickHardwareintheContentspane.
Mac Help ergonomics www.apple.com/environment Last, but Not Least5
68 Chapter 5 Last, but Not LeastForyoursafetyandthatofyourequipment,followtheserulesforhandlingandcleaningyourMacBookProandforworkingmorecomfortably.Keeptheseinstructionshandyforreferencebyyouandothers.NOTICE:  Incorrectstorageoruseofyourcomputermayvoidthemanufacturer’swarranty.Important Safety InformationWARNING:  Failuretofollowthesesafetyinstructionscouldresultinre,electricshock,orotherinjuryordamage.Built-in batteryDonotremovethebatteryfromyourMacBookPro.ThebatteryshouldbereplacedonlybyanAppleAuthorizedServiceProvider.DiscontinueuseofyourMacBookProifitisdroppedorappearscrushed,bent,deformed,ordamaged.DonotexposeyourMacBookProtoextremeheatsources,suchasradiatorsorreplaces,wheretemperaturesmightexceed212°For100°C.Proper handlingThebottomofyourMacBookPromaybecomeverywarmduringnormaluse.TheMacBookProcomplieswiththeuser-accessiblesurfacetemperaturelimitsdenedbytheInternationalStandardforSafetyofInformationTechnologyEquipment(IEC60950-1).
69Chapter 5 Last, but Not LeastTooperatethecomputersafelyandreducethepossibilityofheat-relatedinjuries,followtheseguidelines:ÂSetupyourMacBookProonastableworksurfacethatallowsforadequateaircirculationunderandaroundthecomputer.ÂDonotoperateyourMacBookProonapillow,blanket,orothersoftmaterial,becausethematerialcanblocktheairowvents.ÂNeverplaceanythingoverthekeyboardwhenoperatingyourMacBookPro.ÂDonotpushobjectsintotheventilationopenings.ÂIfyourMacBookProisonyourlapandgetsuncomfortablywarm,removeitfromyourlapandplaceitonastableworksurface.Water and wet locationsKeepyourMacBookProawayfromsourcesofliquid,suchasdrinks,washbasins,bathtubs,showerstalls,andsoon.ProtectyourMacBookProfromdampnessorwetweather,suchasrain,snow,andfog.85W MagSafe Power AdapterUseonlythepoweradapterthatcamewithyourMacBookPro,oranApple-authorizedpoweradapterthatiscompatiblewiththisproduct.MakesuretheACplugorACpowercordisfullyinsertedintothepoweradapterbeforepluggingtheadapterintoapoweroutlet.Thepoweradaptermaybecomeverywarmduringnormaluse.TheMagSafePowerAdaptercomplieswiththeuser-accessiblesurfacetemperaturelimitsdenedbytheInternationalStandardforSafetyofInformationTechnologyEquipment(IEC60950-1).
70 Chapter 5 Last, but Not LeastToreducethepossibilityofoverheatingthepoweradapterorofheat-relatedinjuries,dooneofthefollowing:ÂPlugthepoweradapterdirectlyintoapoweroutlet.MagSafe connectorAC plugMagSafe Power AdapterÂIfyou’reusingtheACpowercord,placethepoweradapteronadesk,table,orontheoorinawell-ventilatedlocation.MagSafe connectorMagSafe Power AdapterAC power cord
71Chapter 5 Last, but Not LeastDisconnectthepoweradapteranddisconnectanyothercablesifanyofthefollowingconditionsexists:ÂYouwanttoaddmemoryorupgradetheharddiskdrive.ÂYouwanttocleanthecase(useonlytherecommendedproceduredescribedonpage74).ÂThepowercordorplugbecomesfrayedorotherwisedamaged.ÂYourMacBookProorpoweradapterisexposedtorain,excessivemoisture,orliquidspilledintothecase.ÂYourMacBookProorpoweradapterhasbeendropped,thecasehasbeendamaged,oryoususpectthatserviceorrepairisrequired.TheMagSafepowerportcontainsamagnetthatcanerasedataonacreditcard,iPod,orotherdevice.Topreserveyourdata,donotplacetheseorothermagneticallysensitivematerialordeviceswithin1inch(25mm)ofthisport.IfdebrisgetsintotheMagSafepowerport,removeitgentlywithadrycottonswab.MagSafe power specications:ÂFrequency:50to60Hz,singlephaseÂLine Voltage:100to240VÂOutput Voltage:18.5VDC,4.6A
72 Chapter 5 Last, but Not LeastHearing damagePermanenthearinglossmayoccurifearbudsorheadphonesareusedathighvolume.Youcanadaptovertimetoahighervolumeofsoundthatmaysoundnormalbutcanbedamagingtoyourhearing.Ifyouexperienceringinginyourearsormuedspeech,stoplisteningandhaveyourhearingchecked.Thelouderthevolume,thelesstimeisrequiredbeforeyourhearingcouldbeaected.Hearingexpertssuggestthattoprotectyourhearing:ÂLimittheamountoftimeyouuseearbudsorheadphonesathighvolume.ÂAvoidturningupthevolumetoblockoutnoisysurroundings.ÂTurnthevolumedownifyoucan’thearpeoplespeakingnearyou.High-risk activitiesThiscomputerisnotintendedforuseintheoperationofnuclearfacilities,aircraftnavigationorcommunicationssystems,airtraccontrolsystems,orforanyotheruseswherethefailureofthecomputercouldleadtodeath,personalinjury,orsevereenvironmentaldamage.Laser Information for Optical Disc DrivesWARNING:  Makingadjustmentsorperformingproceduresotherthanthosespeciedinyourequipment’smanualmayresultinhazardousradiationexposure.Theopticaldiscdriveinyourcomputercontainsalaserthatissafeinnormalusebutthatmaybeharmfultoyoureyesifdisassembled.Foryoursafety,havethisequipmentservicedonlybyanAppleAuthorizedServiceProvider.
73Chapter 5 Last, but Not LeastImportant Handling InformationNOTICE:  FailuretofollowthesehandlinginstructionscouldresultindamagetoyourMacBookProorotherproperty.Operating environmentOperatingyourMacBookProoutsidetheserangesmayaectperformance:ÂOperating temperature:50°to95°F(10°to35°C)ÂStorage temperature:-4°to113°F(-20°to45°C)ÂRelative humidity:5%to90%(noncondensing)ÂOperating altitude:0to10,000feet(0to3048meters)Turning on your MacBook ProNeverturnonyourMacBookProunlessallofitsinternalandexternalpartsareinplace.Operatingthecomputerwhenpartsaremissingmaybedangerousandmaydamageyourcomputer.Carrying your MacBook ProIfyoucarryyourMacBookProinabagorbriefcase,makesurethattherearenolooseitems(suchaspaperclipsorcoins)thatcouldaccidentallygetinsidethecomputerthroughventopeningsortheopticaldriveslotorgetstuckinsideaport.Also,keepmagneticallysensitiveitemsawayfromtheMagSafepowerport.Using connectors and portsNeverforceaconnectorintoaport.Whenconnectingadevice,makesuretheportisfreeofdebris,thattheconnectormatchestheport,andthatyouhavepositionedtheconnectorcorrectlyinrelationtotheport.
74 Chapter 5 Last, but Not LeastUsing the optical driveTheSuperDriveinyourMacBookProsupportsstandard12cm(4.7inch)discs.Irregularlyshapeddiscsordiscssmallerthan12cm(4.7inches)arenotsupportedandcanbecomelodgedinthedrive.Handling glass partsYourMacBookProcontainsglasscomponents,includingthedisplayandtrackpad.Iftheyaredamaged,don’tuseyourMacBookPrountilithasbeenrepairedbyanAppleAuthorizedServiceProvider.Storing your MacBook ProIfyouaregoingtostoreyourMacBookProforanextendedperiodoftime,keepitinacoollocation(ideally,71°For22°C)anddischargethebatteryto50percentorless.WhenstoringyourMacBookProforlongerthanvemonths,dischargethebatterytoapproximately50percent.Tomaintainthecapacityofthebattery,rechargethebatteryto50percenteverysixmonthsorso.Cleaning your MacBook ProWhencleaningtheoutsideofyourMacBookProanditscomponents,rstshutdownyourMacBookProandunplugthepoweradapter.Thenuseadamp,soft,lint-freeclothtocleanthecomputer’sexterior.Avoidgettingmoistureinanyopenings.Donotsprayliquiddirectlyonthecomputer.Donotuseaerosolsprays,solvents,orabrasivesthatmightdamagethenish.Cleaning the MacBook Pro screenTocleantheMacBookProscreen,rstshutdownyourMacBookProandunplugthepoweradapter.Thendampentheincludedcleaningclothwithjustwaterandwipethescreen.Donotsprayliquiddirectlyonthescreen.
75Chapter 5 Last, but Not LeastUnderstanding ErgonomicsHerearesometipsforsettingupahealthyworkenvironment.Keyboard and TrackpadWhenyouusethekeyboardandtrackpad,yourshouldersshouldberelaxed.Yourupperarmandforearmshouldformananglethatisslightlygreaterthanarightangle,withyourwristandhandinroughlyastraightline.Not thisThis
76 Chapter 5 Last, but Not LeastUsealighttouchwhentypingorusingthetrackpadandkeepyourhandsandngersrelaxed.Avoidrollingyourthumbsunderyourpalms.Not thisThisChangehandpositionsoftentoavoidfatigue.Somecomputerusersmightdevelopdiscomfortintheirhands,wrists,orarmsafterintensiveworkwithoutbreaks.Ifyoubegintodevelopchronicpainordiscomfortinyourhands,wrists,orarms,consultaqualiedhealthspecialist.External MouseIfyouuseanexternalmouse,positionthemouseatthesameheightasthekeyboardandwithincomfortablereach.ChairAnadjustablechairthatprovidesrm,comfortablesupportisbest.Adjusttheheightofthechairsoyourthighsarehorizontalandyourfeetareatontheoor.Thebackofthechairshouldsupportyourlowerback(lumbarregion).Followthemanufacturer’sinstructionsforadjustingthebackresttotyourbodyproperly.
77Chapter 5 Last, but Not LeastYoumighthavetoraiseyourchairsothatyourforearmsandhandsareattheproperangletothekeyboard.Ifthismakesitimpossibletorestyourfeetatontheoor,youcanuseafootrestwithadjustableheightandtilttomakeupforanygapbetweentheoorandyourfeet.Oryoucanlowerthedesktoptoeliminatetheneedforafootrest.Anotheroptionistouseadeskwithakeyboardtraythat’slowerthantheregularworksurface.Built-in DisplayAdjusttheangleofthedisplaytooptimizeviewinginyourenvironment.Donotforcethedisplayifyoumeetresistance.Thedisplayisnotmeanttoopenpast130degrees.Youcanadjustthebrightnessofthescreenwhenyoutakethecomputerfromoneworklocationtoanother,orifthelightinginyourworkareachanges.Moreinformationaboutergonomicsisavailableontheweb:www.apple.com/about/ergonomicsApple and the EnvironmentAppleInc.recognizesitsresponsibilitytominimizetheenvironmentalimpactsofitsoperationsandproducts.Moreinformationisavailableontheweb:www.apple.com/environment
78Regulatory Compliance InformationRegulatory Compliance InformationFCC Compliance StatementThisdevicecomplieswithpart15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.Seeinstructionsifinterferencetoradioortelevisionreceptionissuspected.L‘utilisationdecedispositifestautoriséeseulementauxconditionssuivantes:(1)ilnedoitpasproduiredebrouillageet(2)l’utilisateurdudispositifdoitétreprêtàacceptertoutbrouillageradioélectriquereçu,mêmesicebrouillageestsusceptibledecompromettrelefonctionnementdudispositif.Radio and Television InterferenceThiscomputerequipmentgenerates,uses,andcanradiateradio-frequencyenergy.Ifitisnotinstalledandusedproperly—thatis,instrictaccordancewithApple’sinstructions—itmaycauseinterferencewithradioandtelevisionreception.ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldeviceinaccordancewiththespecicationsinPart15ofFCCrules.Thesespecicationsaredesignedtoprovidereasonableprotectionagainstsuchinterferenceinaresidentialinstallation.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Youcandeterminewhetheryourcomputersystemiscausinginterferencebyturningito.Iftheinterferencestops,itwasprobablycausedbythecomputeroroneoftheperipheraldevices.Ifyourcomputersystemdoescauseinterferencetoradioortelevisionreception,trytocorrecttheinterferencebyusingoneormoreofthefollowingmeasures:• Turnthetelevisionorradioantennauntiltheinterferencestops.• Movethecomputertoonesideortheotherofthetelevisionorradio.• Movethecomputerfartherawayfromthetelevisionorradio.• Plugthecomputerintoanoutletthatisonadierentcircuitfromthetelevisionorradio.(Thatis,makecertainthecomputerandthetelevisionorradioareoncircuitscontrolledbydierentcircuitbreakersorfuses.)Ifnecessary,consultanAppleAuthorizedServiceProviderorApple.SeetheserviceandsupportinformationthatcamewithyourAppleproduct.Orconsultanexperiencedradio/televisiontechnicianforadditionalsuggestions.Important:  ChangesormodicationstothisproductnotauthorizedbyAppleInc.couldvoidtheEMCcomplianceandnegateyourauthoritytooperatetheproduct.ThisproducthasdemonstratedEMCcomplianceunderconditionsthatincludedtheuseofcompliantperipheraldevicesandshieldedcables(includingEthernetnetworkcables)betweensystemcomponents.Itisimportantthatyouusecompliantperipheraldevicesandshieldedcablesbetweensystemcomponentstoreducethepossibilityofcausinginterferencetoradios,televisionsets,andotherelectronicdevices.Responsible party (contact for FCC matters only): AppleInc.CorporateCompliance1InniteLoop,MS26-ACupertino,CA95014Wireless Radio UseThisdeviceisrestrictedtoindoorusewhenoperatinginthe5.15to5.25GHzfrequencyband.Cetappareildoitêtreutiliséàl’intérieur.Exposure to Radio Frequency EnergyTheradiatedoutputpoweroftheAirPortExtremetechnologyisbelowtheFCCandEUradiofrequencyexposurelimits.Nevertheless,itisadvisedtousethewirelessequipmentinsuchamannerthatthepotentialforhumancontactduringnormaloperationisminimized.FCC Bluetooth Wireless ComplianceTheantennausedwiththistransmittermustnotbecolocatedoroperatedinconjunctionwithanyotherantennaortransmittersubjecttotheconditionsoftheFCCGrant.
79Bluetooth Industry Canada StatementThisClassBdevicemeetsallrequirementsoftheCanadianinterference-causingequipmentregulations.CetappareilnumériquedelaClassBrespectetouteslesexigencesduRèglementsurlematérielbrouilleurduCanada.Industry Canada StatementComplieswiththeCanadianICES-003ClassBspecications.CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.ThisdevicecomplieswithRSS210ofIndustryCanada.Bluetooth Europe—EU Declaration of ConformityThiswirelessdevicecomplieswiththeR&TTEDirective.Europe—EU Declaration of ConformityTheequipmentcomplieswiththeRFExposureRequirement1999/519/EC,CouncilRecommendationof12July1999onthelimitationofexposureofthegeneralpublictoelectromagneticelds(0Hzto300GHz).Hereby,AppleInc.declaresthatthis802.11a/b/g/nMini-PCIecardisincompliancewiththeR&TTEDirective.ComplieswithEuropeanLowVoltageandEMCDirectives.See:www.apple.com/euro/complianceKorea Warning StatementsSingapore Wireless CerticationTaiwan Wireless StatementsTaiwan Class B StatementJapan VCCI Class B Statement
80External USB Modem InformationWhenconnectingyourMacBookProtothephonelineusinganexternalUSBmodem,refertothetelecommunicationsagencyinformationinthedocumentationthatcamewithyourmodem.ENERGY STAR® ComplianceAsanENERGYSTAR®partner,ApplehasdeterminedthatstandardcongurationsofthisproductmeettheENERGYSTAR®guidelinesforenergyeciency.TheENERGYSTAR®programisapartnershipwithelectronicequipmentmanufacturerstopromoteenergy-ecientproducts.Reducingenergyconsumptionofproductssavesmoneyandhelpsconservevaluableresources.Thiscomputerisshippedwithpowermanagementenabledwiththecomputersettosleepafter10minutesofuserinactivity.Towakeyourcomputer,clickthemouseortrackpadorpressanykeyonthekeyboard.FormoreinformationaboutENERGYSTAR®,visit:www.energystar.govDisposal and Recycling InformationThissymbolindicatesthatyourproductmustbedisposedofproperlyaccordingtolocallawsandregulations.Whenyourproductreachesitsendoflife,contactAppleoryourlocalauthoritiestolearnaboutrecyclingoptions.ForinformationaboutApple’srecyclingprogram,gotowww.apple.com/environment/recycling.European Union—Disposal InformationThesymbolabovemeansthataccordingtolocallawsandregulationsyourproductshouldbedisposedofseparatelyfromhouseholdwaste.Whenthisproductreachesitsendoflife,takeittoacollectionpointdesignatedbylocalauthorities.Somecollectionpointsacceptproductsforfree.Theseparatecollectionandrecyclingofyourproductatthetimeofdisposalwillhelpconservenaturalresourcesandensurethatitisrecycledinamannerthatprotectshumanhealthandtheenvironment.Türkiye Brasil: Informações sobre descarte e reciclagemOsímboloindicaqueesteprodutoe/ousuabaterianãodevemserdescartadasnolixodoméstico.Quandodecidirdescartaresteprodutoe/ousuabateria,faça-odeacordocomasleisediretrizesambientaislocais.ParainformaçõessobreoprogramadereciclagemdaApple,pontosdecoletaetelefonedeinformações,visitewww.apple.com/br/environment.Battery Disposal InformationDisposeofbatteriesaccordingtoyourlocalenvironmentallawsandguidelines.Deutschland: DiesesGerätenthältBatterien.BittenichtindenHausmüllwerfen.EntsorgenSiediesesGerätamEndeseinesLebenszyklusentsprechenddermaßgeblichengesetzlichenRegelungen.Nederlands: Gebruiktebatterijenkunnenwordeningeleverdbijdechemokarofineenspecialebatterijcontainervoorkleinchemischafval(kca)wordengedeponeerd.
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Looking for Something?
84 Looking for Something?IndexAACplug 10ACpoweradapter.SeepoweradapterACpowercord 10adapter,power.SeepoweradapterAirPortExtremeconnectingwirelessly 11problems 60using 32AppleCare 64AppleHardwareTest 57AppleRemote 33applicationfreeze 53applicationsFaceTime 21FrontRow 21,32iChatiLife 32,63Keynote 21PhotoBooth 21reinstalling 63audioinport 25audiooutport 25Bbatterydisposal 80generalinformation 30indicatorlights 30location 21performance 30storing 74batteryindicatorlights 21,56blinkingquestionmark 54brightnesskeys 23built-inbattery 30built-inspeakers 21button,power 12,21Ccablemodem 11camera 21cameraindicatorlight 21carryingyourcomputer 73changingpassword 56SystemPreferences 16thedesktop 16checkingmemory 49cleaningthescreen 74yourcomputer 74computerdisposal 80freezes 54inventory 9puttingtosleep 16shuttingdown 17turningon 12won’tturnon 55connectingtoanetwork 11conservingbatterypower 30Control-click 27controls.Seekeyscord,power 10DDashboard 23datatransfer 25desktop,customizing 16discsejecting 57softwareinstallation 62supportedtypes 74DiskUtility 63display,external 25See also screendisposingofbatteries 80disposingofyourcomputer 80Dock 31
85Looking for Something?downloadingsoftware 61drive,optical 21DSLmodem 11Eejectingadisc 57EnergySaverpreferences 30environmentalimpact 77ergonomics 75Ethernetconnectingto 11port 25Exposékey 23ExpressCardslot 25FF1toF12functionkeys 23FaceTimeapplication 21FaceTimeHDcamera 21factorysettings 62Fast-forwardkey 23FireWireconnections 33port 25ashingquestionmark 54ForceQuit 53forwarddelete 27four-ngerswiping 29FrontRowapplication 21frozenapplication 53function(fn)key 23Ggestures,trackpad 26Hhandpositions 75harddiskdrive 37Help,ndinganswers 31high-speeddatatransfer 25high-speedUSB 25IiChatapplicationiLifeapplications 63Infrared(IR)receiver 21installationinstructions 8installingapplications 63MacOSX 62memory 45Internetconnectingto 11connectionproblems 58inventoryofitems 9IPaddress,sharing 60IPmasquerading 60Kkeyboardergonomics 75illuminationkeys 23mediakeys 23shortcuts 27See also keysKeynoteapplication 21keysbrightness 23Dashboard 23Exposé 23function(fn) 23keyboardillumination 23media 23MediaEject 23mute 23volume 23Llightsbattery 30,56sleepindicator 21MMacAppStore 33MacHelp 31MacOSXreinstalling 62website 32MagSafepoweradapter.SeepoweradapterMediaEjectkey 23mediakeys 23memorychecking 49installing 45specications 45microphone 21
86 Looking for Something?migratinginformation 14MigrationAssistant 14MiniDisplayPorttechnology 25modem 11mouseconnecttoUSBport 25ergonomics 76See also trackpadMulti-Touchgestures 21,26mutekey 23Nnetworkaddresstranslation(NAT) 60connections 60diagnostics 58NetworkSetupAssistant 58number,serial 66Oonlineresources 64opticaldriveabout 21supporteddiscsize 74Ppagingthroughdocumentsusingtrackpad 29password,resetting 56PhotoBoothapplication 21pinchingtozoom 28Play/Pausekey 23portsonMacBookPro 25poweradapterport 25safetytips 69using 10powerbutton 12,21powercord 10PPPoEconnections 59preferences.SeeSystemPreferencesproblems.SeetroubleshootingputtingyourMacBookProtosleep 16Qquestionmark,ashing 54RRAM.Seememoryreinstallingsoftware 62resettingyourpassword 56Rewindkey 23rightclick 27rotatingobjectsusingtrackpad 28Ssafetygeneralinstructions 68handlinginformation 73poweradapter 69screencleaning 74goesblack 56scrollingwithtwongers 26SDRAMspecications 45secondaryclicking 27securityslot 21SerialATA(SATA)harddrive 37serialnumber,nding 66serviceandsupport 64SetupAssistant 13,14shuttingdown 17sleepindicatorlight 21mode 16slot-loadingopticaldrive 21softwarereinstalling 62updating 61SoftwareUpdate 61speakers 21specications 33StartupDiskpreferences 54stoppinganapplication 53yourcomputer 17storingthecomputer 74SuperDriveabout 21supporteddiscsizes 74support 64
87Looking for Something?swipingtomovequicklythroughdocuments 29SystemPreferencescustomizingthedesktop 16EnergySaver 16SoftwareUpdate 61StartupDisk 54SystemProler 64Tthree-ngerswiping 29Thunderboltport 25trackpadabout 21gestures 21,26shortcuts 27troubleshootingAirPortissues 60AppleCare 64batteryindicatorlights 56computerfreezes 54computerwon’tturnon 53,55ejectingadisc 57hardwareproblems 57Internetconnection 58pointerwon’tmove 53PPPoEconnections 59reinstallingsoftware 62screengoesblack 56serviceandsupport 64usingDiskUtility 63usingMacHelp 64turningonyourMacBookPro 12two-ngerpinching 28two-ngerrotating 28typingposition 75Uupdatingsoftware 61USBconnections 33ports 25Vvideocamera 21videocameraindicatorlight 21videoport 25volumekeys 23WwakingyourMacBookPro 17Zzoomingusingthetrackpad 28
K AppleInc.©2011AppleInc.Allrightsreserved.Underthecopyrightlaws,thismanualmaynotbecopied,inwholeorinpart,withoutthewrittenconsentofApple.Everyeorthasbeenmadetoensurethattheinformationinthismanualisaccurate.Appleisnotresponsibleforprintingorclericalerrors.Apple1InniteLoopCupertino,CA95014408-996-1010www.apple.comTheApplelogoisatrademarkofAppleInc.,registeredintheU.S.andothercountries.Useofthe“keyboard”Applelogo(Option-Shift-K)forcommercialpurposeswithoutthepriorwrittenconsentofApplemayconstitutetrademarkinfringementandunfaircompetitioninviolationoffederalandstatelaws.Apple,theApplelogo,AirPort,AirPortExtreme,CoverFlow,Exposé,FaceTime,FileVault,FireWire,GarageBand,iCal,iChat,iLife,iMovie,iPhone,iPhoto,iPod,iPodtouch,iTunes,Keynote,Mac,MacBook,MacOS,MagSafe,PhotoBooth,Safari,SnowLeopard,Spaces,Spotlight,SuperDrive,andTimeMachinearetrademarksofAppleInc.,registeredintheU.S.andothercountries.Finder,theFireWirelogo,andMulti-ToucharetrademarksofAppleInc.AppleCare,AppleStore,andiTunesStoreareservicemarksofAppleInc.,registeredintheU.S.andothercountries.AppStoreisaservicemarkofAppleInc.ENERGYSTAR®isaU.S.registeredtrademark.Intel,IntelCore,andXeonaretrademarksofIntelCorp.intheUnitedStatesandothercountries.TheBluetooth®wordmarkandlogosareregisteredtrademarksownedbyBluetoothSIG,Inc.andanyuseofsuchmarksbyAppleInc.isunderlicense.Othercompanyandproductnamesmentionedhereinaretrademarksoftheirrespectivecompanies.Mentionofthird-partyproductsisforinformationalpurposesonlyandconstitutesneitheranendorsementnorarecommendation.Appleassumesnoresponsibilitywithregardtotheperformanceoruseoftheseproducts.ManufacturedunderlicensefromDolbyLaboratories.“Dolby,”“ProLogic,”andthedouble-DsymbolaretrademarksofDolbyLaboratories.CondentialUnpublishedWorks,©1992–1997DolbyLaboratories,Inc.Allrightsreserved.SimultaneouslypublishedintheUnitedStatesandCanada.

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