Brother 8CAE19 Facsimile Transceiver User Manual users manual pt1

Brother Industries, Ltd. Facsimile Transceiver users manual pt1

Contents

users manual pt1

USER’S GUIDEMFC-685CWMFC-885CW Please see "User manual 3[Short-Term Confidentiality].pdf" for FCC and IC manual statements.
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-685CW and MFC-885CW (Circle your model number)Serial Number: 1 Date of Purchase: Place of Purchase: 1The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:may serve as confirmation of the purchase date of your product should you lose your receipt;may support an insurance claim by you in the event of product loss covered by insurance; and,will help us notify you of enhancements to your product and special offers.The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/© 2007 Brother Industries, Ltd.
iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your productBy registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:may serve as confirmation of the purchase date of your product should you lose your receipt;may support an insurance claim by you in the event of product loss covered by insurance; and,will help us notify you of enhancements to your product and special offers.Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions)The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com Note• You can check here for Brother driver updates.• To keep your machine performance up to date, check here for the latest firmware upgrade (for Windows® only). For Customer Service In USA: 1-800-284-43291-901-379-1215 (fax)1-800-284-3238 (TTY service for the hearing-impaired)In Canada: 1-877-BROTHER(514) 685-4898 (fax)
iiService Center Locator (USA only)For the location of a Brother authorized service center, call 1-800-284-4357.Service Center Locations (Canada only)For the location of a Brother authorized service center, call 1-877-BROTHER.Brother fax back system (USA only)Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.In USA only: 1-800-521-2846
iiiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-877-552-MALL (6255)1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER http://www.brother.ca Description ItemInk Cartridge Standard <black> LC51BK (Prints approx. 500 pages)Ink Cartridge <cyan> (blue) LC51C (Prints approx. 400 pages)Ink Cartridge <magenta> (red) LC51M (Prints approx. 400 pages)Ink Cartridge <yellow> LC51Y (Prints approx. 400 pages)Premium Glossy Photo Paper(Letter size / 20 sheets)(4"×6" size / 20 sheets)BP61GLLBP61GLPMatte Inkjet Paper(Letter size / 25 sheets)BP60ML (USA only)Inkjet Plain Paper(Letter size / 250 sheets)BP60PL (USA only)Telephone Line Cord LG3077001 (USA only)Telephone Handset(MFC-685CW only)LE5803016 (USA only)Handset Curled Cord(MFC-685CW only)UL8019005 (USA only)Cordless Handset(MFC-885CW only)BCL-D10Battery(MFC-885CW only)BCL-BT10User's Guide LPXXXXXXX (English for USA and Canada) LPXXXXXXX (French for Canada)
ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
vCompilation and Publication NoticeUnder the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.The contents of this manual and the specifications of this product are subject to change without notice.Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
viBrother® One Year Limited Warranty and Replacement Service (USA only)Who is covered:This limited warranty (“warranty”) is givenonly to the original end-use/retail purchaser(referred to in this warranty as “OriginalPurchaser”) of the accompanying product,consumables and accessories (collectivelyreferred to in this warranty as “thisProduct”).If you purchased a product from someoneother than an authorized Brother reseller inthe United States or if the product was used(including but not limited to floor models orrefurbished product), prior to yourpurchase you are not the OriginalPurchaser and the product that youpurchased is not covered by this warranty.What is covered:This Product includes a Machine andConsumable and Accessory Items.Consumable and Accessory Items includebut are not limited to print heads, toner,drums, ink cartridges, print cartridges, refillribbons, therma PLUS paper, thermalpaper, and the cordless handset battery.Except as otherwise provided herein,Brother warrants that the Machine and theaccompanying Consumable andAccessory Items will be free from defects inmaterials and workmanship, when usedunder normal conditions.This warranty applies only to productspurchased and used in the United States.For products purchased in, but usedoutside, the United States, this warrantycovers only warranty service within theUnited States (and does not includeshipping outside the United States).What is the length of the Warranty Periods:Machines: one year from the originalpurchase date.Accompanying Consumable andAccessory Items: 90 days from the originalpurchase date or the rated life ofconsumable, whichever comes first.What is NOT covered:This warranty does not cover: 1 Physical damage to this Product;2 Damage caused by improper installation,improper or abnormal use, misuse, neglector accident (including but not limited totransporting this Product without the properpreparation and/or packaging);3 Damage caused by another device orsoftware used with this Product (includingbut not limited to damage resulting fromuse of non Brother®-brand parts andConsumable and Accessory Items);4 Consumable and Accessory Items thatexpired in accordance with a rated life; and,5 Problems arising from other than defects inmaterials or workmanship.6 Normal Periodic Maintenance Items, suchas Paper Feeding Kit, Fuser and LaserUnits.This limited warranty is VOID if this Producthas been altered or modified in any way(including but not limited to attempted warrantyrepair without authorization from Brotherand/or alteration/removal of the serialnumber).What to do if you think your Product iseligible for warranty service:Report your issue to either our CustomerService Hotline at 1-800-284-4329 for Fax,MFC and DCP and 1-800-276-7746 forPrinters, or to a Brother Authorized ServiceCenter within the applicable warrantyperiod. Supply Brother or the BrotherAuthorized Service Center with a copy of yourdated bill of sale showing that this Product waspurchased within the U.S. For the name oflocal Brother Authorized Service Center(s),call 1-800-521-2846. What Brother will ask you to do:After contacting Brother or a BrotherAuthorized Service Center, you may berequired to deliver (by hand if you prefer) orsend the Product properly packaged, freightprepaid, to the Authorized Service Centertogether with a photocopy of your bill of sale.You are responsible for the cost ofshipping, packing product, and insurance(if you desire). You are also responsible forloss or damage to this Product in shipping.What Brother will do:If the problem reported concerning yourMachine and/or accompanying Consumableand Accessory Items is covered by thiswarranty and if you first reported the problemto Brother or an Authorized Service Centerwithin the applicable warranty period, Brotheror its Authorized Service Center will repair orreplace the Machine and/or accompanyingConsumable and Accessory Items at nocharge to you for parts or labor. The decisionas to whether to repair or replace the Machineand/or accompanying Consumable andAccessory Items is made by Brother in its sole
viiBrother® One Year Limited Warranty and Replacement Service (USA only)discretion. Brother reserves the right to supplya refurbished or remanufactured replacementMachine and/or accompanying Consumableand Accessory Items and use refurbishedparts provided such replacement productsconform to the manufacturer's specificationsfor new product/parts. The repaired orreplacement Machine and/or accompanyingConsumable and Accessory Items will bereturned to you freight prepaid or madeavailable for you to pick up at a convenientlylocated Authorized Service Center.If the Machine and/or accompanyingConsumable and Accessory Items are notcovered by this warranty (either stage), youwill be charged for shipping the Machineand/or accompanying Consumable andAccessory Items back to you and charged forany service and/or replacement parts/productsat Brother's then current published rates.The foregoing are your sole (i.e., only) andexclusive remedies under this warranty.What happens when Brother elects toreplace your Machine:When a replacement Machine is authorized byBrother, and you have delivered the Machineto an Authorized Service Center, theAuthorized Service Center will provide youwith a replacement Machine after receivingone from Brother. If you are dealing directlywith Brother, Brother will send to you areplacement Machine with the understandingthat you will, after receipt of the replacementMachine, supply the required proof ofpurchase information, together with theMachine that Brother agreed to replace. Youare then expected to pack the Machine thatBrother agreed to replace in the package fromthe replacement Machine and return it toBrother using the pre-paid freight bill suppliedby Brother in accordance with the instructionsprovided by Brother. Since you will be inpossession of two machines, Brother willrequire that you provide a valid major creditcard number. Brother will issue a hold againstthe credit card account number that youprovide until Brother receives your originalProduct and determines that your originalProduct is entitled to warranty coverage. Yourcredit card will be charged up to the cost of anew Product only if: (i) you do not return youroriginal Product to Brother within five (5)business days; (ii) the problems with youroriginal Product are not covered by the limitedwarranty; (iii) the proper packaginginstructions are not followed and has causeddamage to the product; or (iv) the warrantyperiod on your original Product has expired orhas not been sufficiently validated with a copyof the proof of purchase (bill of sale). Thereplacement Machine you receive (even ifrefurbished or remanufactured) will becovered by the balance of the limited warrantyperiod remaining on the original Product, plusan additional thirty (30) days. You will keep thereplacement Machine that is sent to you andyour original Machine shall become theproperty of Brother. Retain your originalAccessory Items and a copy of the returnfreight bill, signed by the courier.Limitations:Brother is not responsible for damage to orloss of any equipment, media, programs ordata related to the use of this Product. Exceptfor that repair or replacement as describedabove, Brother shall not be liable for anydirect, indirect, incidental or consequentialdamages or specific relief. Because somestates do not allow the exclusion or limitationof consequential or incidental damages, theabove limitation may not apply to you.THIS WARRANTY IS GIVEN IN LIEU OF ALLOTHER WARRANTIES, WRITTEN ORORAL, WHETHER EXPRESSED BYAFFIRMATION, PROMISE, DESCRIPTION,DRAWING, MODEL OR SAMPLE. ANY ANDALL WARRANTIES OTHER THAN THISONE, WHETHER EXPRESS OR IMPLIED,INCLUDING IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE, ARE HEREBYDISCLAIMED.This Limited Warranty is the only warrantythat Brother is giving for this Product. It isthe final expression and the exclusive andonly statement of Brother's obligations toyou. It replaces all other agreements andunderstandings that you may have withBrother or its representatives.This warranty gives you certain rights andyou may also have other rights that mayvary from state to state.This Limited Warranty (and Brother'sobligation to you) may not be changed inany way unless you and Brother sign thesame piece of paper in which we (1) referto this Product and your bill of sale date, (2)describe the change to this warranty and(3) agree to make that change.Important:We recommend that you keep all originalpacking materials, in the event that you shipthis Product.© 2003, 2006 Brother International Corporation
viiiBROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized ServiceCenters, will repair this MFC/Facsimile machine free of charge if defective in material orworkmanship. This Limited Warranty does not include cleaning, consumables (including,without limitation, print cartridges, print head, toner and drum) or damage caused by accident,neglect, misuse or improper installation or operation, any damage caused from service,maintenance, modifications, or tampering by anyone other than a Brother Authorized ServiceRepresentative, or from the use of supplies or consumable items that are non-Brotherproducts. Operation of the MFC/Facsimile machine in excess of the specifications or with theSerial Number or Rating Label removed shall be deemed abuse and all repairs thereaftershall be the sole liability of the end-user/purchaser. In order to obtain warranty service, theMFC/Facsimile machine must be delivered or shipped freight prepaid by the enduser/purchaser to a “Brother” Authorized Service Center, together with your Proof ofPurchase in the form of a Sales Receipt.For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicablemodels) during shipping will cause severe damage to the MFC/Facsimile and will VOID theWarranty. (Refer to your User's Guide for proper packaging.)For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your printhead resulting from packing without the ink cartridges will VOID your warranty. (Refer to yourUser's Guide for proper packaging.)BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIEDINCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THEEXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.No oral or written information, advice or representation provided by Brother, its AuthorizedService Centers, Distributors, Dealers, Agents or employees, shall create another warrantyor modify this warranty. This warranty states Brother's entire liability and your exclusiveremedy against Brother for any failure of the MFC/Facsimile machine to operate properly.Neither Brother nor anyone else involved in the development, production, or delivery of thisMFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential,exemplary, or punitive damages, including lost profits, arising from the use of or inability touse the product, even if advised by the end user/purchaser of the possibility of such damages.Since some Provinces do not allow the above limitation of liability, such limitation may notapply to you.This Limited Warranty gives you specific legal rights and you may also have other rightswhich vary from Providence to Providence.Warranty Service is available at Brother Authorized Service Centers throughoutCanada. For Technical Support or for the name and location of your nearestAuthorized Service Center call 1-877-BROTHER.Internet support: support@brother.ca or browseBrother's Web Site: www.brother.comBrother International Corporation (Canada) Ltd.1 Rue Hôtel de VilleDollard-Des-Ormeaux, QC H9B 3H6
ixTable of ContentsSection I General1 General Information 2Using the documentation....................................................................................... 2Symbols and conventions used in the documentation ....................................2Accessing the Software User’s Guide and Network User’s Guide ........................2Viewing Documentation...................................................................................2Accessing Brother Support (For Windows®) .........................................................5Control panel overview ..........................................................................................6LCD display screen .........................................................................................8Basic Operations .............................................................................................92 Loading documents and paper 10Loading documents .............................................................................................10Using the ADF ...............................................................................................10Using the scanner glass ................................................................................11Scannable area .............................................................................................11Acceptable paper and other media......................................................................12Recommended media ...................................................................................12Handling and using media .............................................................................12Choosing the right media...............................................................................13Loading paper and other media...........................................................................15Loading envelopes and post cards................................................................17Loading photo paper......................................................................................18Removing small printouts from the machine .................................................19Printable area ................................................................................................203 General setup 21On/Off key ...........................................................................................................21Turning the machine off.................................................................................21Turning the machine on.................................................................................21On/Off setting .....................................................................................................21Mode Timer..........................................................................................................22Paper settings......................................................................................................23Paper Type ....................................................................................................23Paper Size .....................................................................................................23Volume Settings...................................................................................................24Ring Volume..................................................................................................24Beeper Volume..............................................................................................24Speaker Volume............................................................................................25Handset Volume (MFC-685CW only)....................................................................................25Choosing the Handset Volume (For Volume Amplify) (MFC-685CW only) ...25Setting Volume Amplify (MFC-685CW only) ................................................26Automatic Daylight Savings Time........................................................................27
xLCD display .........................................................................................................27LCD Contrast.................................................................................................27Setting the backlight brightness.....................................................................27Setting the Dim Timer for the backlight ........................................................28Setting the Off Timer .....................................................................................28Setting the Wallpaper ....................................................................................284 Security features 29Memory Security..................................................................................................29Setting and changing the memory security password ...................................29Turning the memory security on/off ...............................................................30Section II Fax5 Sending a fax 32Entering Fax mode ..............................................................................................32Faxing from the ADF ....................................................................................32Faxing from the scanner glass ......................................................................33Faxing A4 size documents from the scanner glass .......................................33Color fax transmission...................................................................................33Canceling a fax in progress...........................................................................33Broadcasting (Black & White only) ......................................................................34Canceling a Broadcast in progress................................................................34Additional sending operations..............................................................................35Sending faxes using multiple settings ...........................................................35Contrast .........................................................................................................35Changing fax resolution.................................................................................36Dual access (Black & White only)..................................................................36Real time transmission ..................................................................................36Overseas Mode .............................................................................................37Delayed Faxing (Black & White only) ............................................................37Delayed Batch Transmission (Black & White only) .......................................37Checking and canceling waiting jobs.............................................................37Setting your changes as the new default.......................................................38Restoring all settings to the factory settings ..................................................38Sending a fax manually .................................................................................38Sending a fax at the end of a conversation ...................................................38Out of Memory message ...............................................................................39
xi6 Receiving a Fax 40Receive modes....................................................................................................40Choosing the Receive Mode .........................................................................40Using receive modes ...........................................................................................41Fax only.........................................................................................................41Fax/Tel...........................................................................................................41Manual...........................................................................................................41Message Center ( MC) ..................................................................................41Receive mode settings ........................................................................................42Ring Delay.....................................................................................................42F/T Ring Time (Fax/Tel mode only)...............................................................42Easy Receive.................................................................................................43Additional receiving operations............................................................................44Printing a reduced incoming fax ....................................................................44Receiving a fax at the end of a conversation.................................................44Printing a fax from the memory .....................................................................447 Telephone Services and External devices 45Voice operations..................................................................................................45Making a telephone call.................................................................................45Making a telephone call.................................................................................45Answering calls with the Speaker Phone .....................................................45Hold ...............................................................................................................46Tone or Pulse (Canada only).........................................................................46Fax/Tel mode when the power key is on .......................................................46Fax/Tel mode when the power key is off.......................................................47Telephone services..............................................................................................47Distinctive Ring..............................................................................................47Caller ID.........................................................................................................49Connecting an external TAD (telephone answering device)................................51Connections...................................................................................................52Recording outgoing message (OGM) on an external TAD............................53Special line considerations ............................................................................53Multi-line connections (PBX) .........................................................................54External and extension telephones......................................................................55Connecting an external or extension telephone ............................................55Using external and extension telephones......................................................55Using a non-Brother cordless external telephone (MFC-685CW only) .........55Using remote codes.......................................................................................55
xii8 Dialing and storing numbers 57How to Dial ..........................................................................................................57Manual dialing ...............................................................................................57Speed Dialing ................................................................................................57Search ...........................................................................................................57Fax Redial .....................................................................................................58Outgoing Call.................................................................................................58Caller ID history .............................................................................................58Storing numbers ..................................................................................................59Storing a pause .............................................................................................59Storing Speed Dial numbers..........................................................................59Changing Speed Dial names or numbers......................................................61Setting up groups for broadcasting................................................................62Dialing Access codes and credit card numbers.............................................649 Message Center 65Message Center mode ........................................................................................65Setting up the Message Center .....................................................................65Outgoing message (OGM) ............................................................................65Fax/Tel OGM (Announcement) .....................................................................66Activating Message Center mode..................................................................66Managing your messages....................................................................................67Message indicator .........................................................................................67Playing voice messages ................................................................................67Erasing incoming messages..........................................................................67Additional Message Center operations................................................................68Setting maximum time for incoming messages .............................................68Setting toll saver ............................................................................................68ICM Recording Monitor..................................................................................69Recording a conversation (MFC-685CW only)..............................................6910 Advanced fax operations (Black & White only) 70Fax Forwarding....................................................................................................70Paging..................................................................................................................71Fax Storage .........................................................................................................72Fax Preview .........................................................................................................72How to preview a received fax.......................................................................72How to preview an outgoing fax (Black & White only) ...................................74PC Fax Receive...................................................................................................74Changing the destination PC.........................................................................75Turning off Advanced Fax Operations .................................................................76Changing Advanced Fax Operations...................................................................76Remote Retrieval .................................................................................................77Setting a Remote Access Code.....................................................................77Using your Remote Access Code..................................................................77Remote Fax commands ................................................................................78Retrieving fax messages ...............................................................................79Changing your Fax Forwarding number ........................................................79
xiii11 Printing Reports 80Fax reports...........................................................................................................80Transmission Verification Report...................................................................80Fax Journal (activity report) ...........................................................................80Reports ................................................................................................................81How to print a report......................................................................................8112 Polling 82Polling overview...................................................................................................82Polling receive .....................................................................................................82Setup to receive polling .................................................................................82Sequential polling (Black & White only).......................................................82Polled transmit (Black & White only)....................................................................83Set up for polled transmit...............................................................................83Section III Copy13 Making copies 86How to copy.........................................................................................................86Entering Copy mode......................................................................................86Making a single copy .....................................................................................86Making multiple copies ..................................................................................86Stop copying..................................................................................................86Copy settings.......................................................................................................87Changing copy quality ...................................................................................87Enlarging or reducing the image copied ........................................................87Making N in 1 copies or a poster (page layout) ............................................88Sorting copies using the ADF ........................................................................89Adjusting Brightness, Contrast and Color......................................................89Paper Options................................................................................................90Setting your changes as the new default.......................................................91Restoring all settings to the factory settings ..................................................91‘Out of Memory’ message....................................................................................91
xivSection IV Walk-up Photo Printing14 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive 94PhotoCapture Center® Operations ......................................................................94Printing from a memory card or USB Flash memory drive without a PC.......94Scanning to a memory cards or USB Flash memory drive without a PC ......94Using PhotoCapture Center® from your computer ........................................94Using a memory card or USB Flash memory drive .......................................94Memory cards or a USB Flash memory drive folder structure.......................95Getting started .....................................................................................................96Entering PhotoCapture mode ........................................................................97Print Images.........................................................................................................97View Photo(s) ................................................................................................97Print Index (Thumbnails) ...............................................................................98Print Photos ...................................................................................................98Photo Effects .................................................................................................99Search by Date............................................................................................101Print All Photos............................................................................................102Slide show ...................................................................................................102Trimming......................................................................................................103DPOF printing..............................................................................................103PhotoCapture Center® print settings .................................................................104Print Quality .................................................................................................105Paper options ..............................................................................................105Adjusting Brightness, Contrast and Color....................................................106Cropping ......................................................................................................107Borderless printing.......................................................................................107Setting your changes as the new default.....................................................107Restoring all settings to the factory settings ................................................107Scan to a memory card or USB Flash memory drive ........................................108Entering Scan mode ....................................................................................108How to scan to a memory card or USB Flash memory drive.......................108Understanding the Error Messages ...................................................................10915 Printing photos from a camera 110Printing photos directly from a PictBridge camera .............................................110PictBridge requirements ..............................................................................110Setting your digital camera ..........................................................................110Printing Images............................................................................................111DPOF printing..............................................................................................111Printing photos directly from a digital camera (without PictBridge)....................112Printing Images............................................................................................112Understanding the Error Messages ...................................................................113
xvSection V Software16 Software and Network features 116Section VI AppendixesA Safety and Legal 118Choosing a location ...........................................................................................118To use the machine safely.................................................................................119Important safety instructions........................................................................123Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.) ...................................124Federal Communications Commission (FCC) Declaration of Conformity (USA only)...............................................................................................126Industry Canada Compliance Statement (Canada only) .............................127LAN connection ...........................................................................................127Legal limitations for copying ..............................................................................128Trademarks........................................................................................................129B Troubleshooting and Routine Maintenance 130Troubleshooting ................................................................................................130If you are having difficulty with your machine ..............................................130Error messages .................................................................................................136Error animation ............................................................................................139Transferring your faxes or Fax Journal report .............................................139Document jam ............................................................................................141Printer jam or paper jam ..............................................................................141Dial Tone ....................................................................................................143Telephone line interference.........................................................................144Routine maintenance.........................................................................................144Replacing the ink cartridges ........................................................................144Cleaning the outside of the machine ...........................................................146Cleaning the scanner...................................................................................147Cleaning the machine printer platen............................................................148Cleaning the paper pick-up roller.................................................................148Cleaning the print head ...............................................................................149Checking the print quality ............................................................................149Checking the print alignment.......................................................................150Checking the ink volume .............................................................................151Uninstalling and installing the handset and handset cradle (MFC-685CW only)..................................................................................151Machine Information ..........................................................................................153Checking the serial number.........................................................................153Packing and shipping the machine....................................................................153
xviC Menu and Features 156On-screen programming....................................................................................156Menu table...................................................................................................156Memory storage...........................................................................................156Mode and menu keys ........................................................................................156Menu table...................................................................................................157Entering Text ...............................................................................................172D Specifications 173General ..............................................................................................................173Print media.........................................................................................................175Fax.....................................................................................................................176Message Center ................................................................................................178Digital Cordless Handset (MFC-885CW only) ...................................................179Cordless handsetCordless handset (BCL-D10) ..........................................179Battery .........................................................................................................179Copy ..................................................................................................................180PhotoCapture Center®.......................................................................................181PictBridge ..........................................................................................................182Scanner .............................................................................................................183Printer ................................................................................................................184Interfaces ...........................................................................................................185Computer requirements.....................................................................................186Consumable items.............................................................................................187Network (LAN) ...................................................................................................188E Glossary 189FIndex 193
Section IGeneral IGeneral Information 2Loading documents and paper 10General setup 21Security features 29
21Using the documentation 1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1The following symbols and conventions are used throughout the documentation.Accessing the Software User’s Guide and Network User’s Guide 1This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.Viewing Documentation 1Viewing Documentation (For Windows®)1To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides in HTML format.If you have not installed the software, you can find the documentation by following the instructions below:aTurn on your PC. Insert the Brother CD-ROM into your CD-ROM drive.bIf the model name screen appears, click your model name.General Information 1Bold Bold typeface identifies specific keys on the machine’s control panel.Italics Italicized typeface emphasizes an important point or refers you to a related topic.Courier NewText in the Courier New font identifies messages on the LCD of the machine. Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to possible electrical shock. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Improper Setup icons alert you to devices and operations that are not compatible with the machine.
General Information31cIf the language screen appears, click your language. The CD-ROM main menu will appear. NoteIf this window does not appear, use Windows® Explorer to run the start.exe program from the root directory of the Brother CD-ROM. dClick Documentation.eClick the documentation you want to read. HTML documents: Software User’s Guide and Network User’s Guide in HTML format.This format is recommended for viewing on your computer.PDF documents: User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide in PDF format.This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) How to find Scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Software User’s GuideScanning (For Windows® 2000 Professional/Windows® XP and Windows Vista™)ControlCenter3 (For Windows® 2000 Professional/Windows® XP and Windows Vista™)Network ScanningScansoft™ PaperPort™ 11SE with OCR How-to-GuidesThe complete ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE with OCR application.How to find Network setup instructions 1Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. For more information, or if your access point supports SecureEasySetup™ or AOSS, please see the Network User’s Guide.
Chapter 14Viewing Documentation (For Macintosh®)1aTurn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. bDouble-click the Documentation icon.cDouble-click your language folder.dDouble-click the top page file to view the Software User's Guide and Network User's Guide in HTML format.eClick the documentation you want to read:Software User’s GuideNetwork User’s GuideHow to find Scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Software User’s GuideScanning (For Mac OS® X 10.2.4 or greater)ControlCenter2 (For Mac OS® X 10.2.4 or greater)Network Scanning (For Mac OS® X 10.2.4 or greater)Presto!® PageManager® User’s GuideThe complete Presto!® PageManager® User’s Guide can be viewed from the Help selection in the Presto!® PageManager® application.How to find Network setup instructions 1Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. For more information, or if your access point supports SecureEasySetup™ or AOSS, please see the Network User’s Guide.
General Information51Accessing Brother Support (For Windows®)1You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on Brother numbers on page i and on the Brother CD-ROM.Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com), click Brother Home Page.To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.To access the USA Brother online shopping mall (www.brothermall.com) for additional product and services information, click Brother Mall.com.To access Canada’s Brother online shopping mall (www.brother.ca) for additional product and services information, click Shop Online (Canada).For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center.To visit our web site for original/genuine Brother Supplies (http://www.brother.com/original/), click Supplies Information.To return to the main page, click Back or If you have finished, click Exit.
Chapter 16Control panel overview 1MFC-685CW 1MFC-885CW 1NoteMost of the illustrations in this User’s Guide show the MFC-685CW. 1 Dial PadUse these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.(Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.2 Fax and telephone keysRedial/PauseRedials the last 30 numbers called. It also inserts a pause when programming quick dial numbers.Hold (MFC-685CW)Lets you place telephone calls on hold.Hold/Intercom (MFC-885CW)Lets you place telephone calls on hold.Also, press this key to speak on the intercom or to transfer an incoming call to the cordless handset.Speaker PhoneTurns the speaker phone on or off. 1298101211 71 298101211 7
General Information71 3 Mode keys: FaxLets you access Fax mode. ScanLets you access Scan mode. CopyLets you access Copy mode. PhotoCaptureLets you access PhotoCapture Center® mode.4 Menu keys:Volume keys d c In Fax mode, you can press these keys to adjust the ring volume.a Speed Dial Lets you look up and dial numbers that are stored in the memory.d or cPress to scroll backward or forward to a menu selection.Also, press to choose options.a or bPress to scroll through the menus and options.MenuAccess the main menu.OKChoose a setting.Clear/BackPress to cancel the current setting.3456734567
Chapter 185 Start keys: Color StartLets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software). Black StartLets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white depending on the scanning setting in the ControlCenter software).6 Stop/ExitStops an operation or exits from a menu.7 LCD (liquid crystal display)Displays messages on the screen to help you set up and use your machine.Also, you can adjust the angle of the LCD display by lifting it. 8InkLets you clean the print head, check the print quality, and check the available ink volume.9FaxPreview Lets you preview incoming and outgoing faxes on the LCD.10 Microphone Picks up your voice when you speak to another party using Speaker Phone.11 On/OffYou can turn the machine on or off.12 Message Center keys: Message CenterTurns the Message Center on or off. Will also flash if you have new messages.Play/Record (MFC-685CW)Plays voice messages stored in the memory. Will also let you record telephone calls.Play (MFC-885CW)Plays voice messages stored in memory. EraseDeletes voice messages. LCD display screen 1The LCD shows the current machine status when the machine is idle. 1 Wireless StatusA four level indicator shows the current wireless signal strength if you are using a wireless connection. 2 Memory StatusLets you see the available memory in the machine.3 Ink indicatorLets you see the available ink volume.4 Current Receive ModeLets you see the current receive mode.Fax (Fax only)F/T (Fax/Tel)MC (Msg Ctr) Mnl (Manual) 5 Voice message in the machine’s memory. Shows how many received voice messages are in the memory.6 Faxes in memoryShows how many received faxes are in the memory.0MaxFaxFaxMem.Mem.12:4512:451 26534
General Information91Basic Operations 1The following steps show how to change a setting in the machine. In this example the Mode Timer setting is changed from 2 minutes to 30 seconds.aPress Menu.bPress a or b to choose General Setup. cPress OK.dPress a or b to choose Mode Timer. ePress d or c to choose 30 Secs. fPress OK.You can see the current setting on the LCD: gPress Stop/Exit.LANMenuFAXMachine Info.Initial SetupPrint ReportsSelect & Press OKGeneral SetupGeneral SetupGeneral SetupPaper SizePaper SizeMenu Select & Press OKMode Mode TTimerimerPaper Paper TTypeype2 Mins2 MinsPlain PaperPlain PaperVVolumeolumeAuto DaylightAuto DaylightLetterLetterOfOfffGeneral SetupGeneral SetupMenu Select & Press OKMode Mode TTimerimerPaper Paper TTypeype30 Seconds30 SecondsPlain PaperPlain PaperVVolumeolumeAuto DaylightAuto DaylightLetterLetterOfOfffPaper SizePaper SizeGeneral SetupGeneral SetupMenu Select & Press OKMode Mode TTimerimerPaper Paper TTypeype30 Seconds30 SecondsPlain PaperPlain PaperVVolumeolumeAuto DaylightAuto DaylightLetterLetterOfOfffPaper SizePaper Size
102Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF 2The ADF can hold up to 10 pages and feeds each sheet individually. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF.Recommended environment 2Document Sizes Supported 2How to load documents 2CAUTION DO NOT pull on the document while it is feeding. DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. Make sure documents written with ink are completely dry.aFan the pages well. Make sure you put the documents face down, top edge first in the ADF until the display shows ADF Ready. bAdjust the paper guides to fit the width of your documents.cUnfold the ADF Document Output Support Flap (1). CAUTION DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam. Loading documents and paper 2Temperature: 68 to 86°F (20 to 30°C)Humidity: 50% to 70%Paper: 20 lb LTR (80 g/m2 A4)Length: 5.8 to 14 in. (148 to 355.6 mm)Width: 5.8 to 8.5 in. (148 to 215.9 mm)Weight: 17to24lb (64to90g/m2)1
Loading documents and paper112Using the scanner glass 2You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.Document Sizes Supported 2How to load documents 2NoteTo use the scanner glass, the ADF must be empty. aLift the document cover.bUsing the document guidelines on the left, center the document face down on the scanner glass. cClose the document cover.CAUTION If you are scanning a book or thick document, DO NOT slam the cover down or press on it. Scannable area 2The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper. Length: Up to 11.7 in. (297 mm)Width: Up to 8.5 in. (215.9 mm)Weight: Up to 4.4 lb (2 kg)Usage Document SizeTop (1) Bottom (2)Left (3) Right (4)Fax Letter 0.12 in. (3 mm)0.16 in. (4 mm)A4 0.12 in. (3 mm)0.04 in. (1 mm)Copy Letter 0.12 in. (3 mm)0.12 in. (3 mm)A4 0.12 in. (3 mm)0.12 in. (3 mm)Scan Letter 0.12 in. (3 mm)0.12 in. (3 mm)A4 0.12 in. (3 mm)0in. (0 mm)3412
Chapter 212Acceptable paper and other media 2The print quality can be affected by the type of paper you are using in the machine.To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.We recommend testing various paper types before buying large quantities.For best results, use Brother paper.When you print on inkjet paper (coated paper), transparencies and photo paper, be sure to choose the proper media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the menu. (See Paper Type on page 23)When you print on Brother photo paper, load the instruction sheet included with the photo paper in the paper tray first, and then put the photo paper on top of the instruction sheet.When you use transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams.Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.Recommended media 2To get the best print quality, we suggest using Brother paper. (See table below.)We recommend using ‘3M Transparency Film’ when you print on transparencies.Handling and using media 2Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.The coated side of photo paper is shiny. Avoid touching the shiny (coated) side. Load photo paper with the shiny side facing down.Avoid touching either side of transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.Improper Setup DO NOT use the following kinds of paper:• Damaged, curled, wrinkled, or irregularly shaped paper 1 0.08 in. (2 mm) or longer• Extremely shiny or highly textured paper• Paper already printed on by a printer• Paper that cannot be arranged uniformly when stacked• Paper made with a short grain Paper capacity of the output paper tray 2Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper.Transparencies or photo paper must be picked up from the output paper tray one page at a time to avoid smudging.Brother paperPaper Type ItemLetter Plain BP60PL (USA only)Letter Glossy Photo BP61GLLLetter Inkjet (Matte) BP60ML (USA only)4 × 6 in. Glossy Photo BP61GLP11
Loading documents and paper132Choosing the right media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax Copy Photo CapturePrinterCut Sheet Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes YesA4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes YesLegal 8 1/2 × 14 in. (216 × 356 mm) Yes Yes – YesExecutive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – – YesJIS B5 7.2 × 10.1 in. (182 × 257 mm) – – – YesA5 5.8 × 8.3 in. (148 × 210 mm) – Yes – YesA6 4.1 × 5.8 in. (105 × 148 mm) – – – YesCards Photo 4 × 6 in. (10 × 15 cm) – Yes Yes YesPhoto L 3 1/2 × 5 in. (89 × 127 mm) – – – YesPhoto 2L 5 × 7 in. (13 × 18 cm) – – Yes YesIndex Card 5 × 8 in. (127 × 203 mm) – – – YesPost Card 13.9 × 5.8 in. (100 × 148 mm) – – – YesPost Card 2 (Double)5.8 × 7.9 in. (148 × 200 mm) – – – YesEnvelopes C5 Envelope6.4 × 9 in. (162 × 229 mm) – – – YesDL Envelope4.3 × 8.7 in. (110 × 220 mm) – – – YesCOM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) – – – YesMonarch 3 7/8 × 7 1/2 in. (98 × 191 mm) – – – YesJE4 Envelope4.1 × 9.3 in. (105 × 235 mm) – – – YesTransparenciesLetter 8 1/2 × 11 in. (216 × 279 mm) – Yes – YesA4 8.3 × 11.7 in. (210 × 297 mm) – Yes – Yes
Chapter 214Paper weight, thickness and capacity 21Up to 50 sheets for Legal size paper 20 lb (80 g/m2).Up to 100 sheets of 20 lb (80 g/m2) paper.2For Photo 4"×6" and Photo L 3.5"×5" paper, use the photo bypass tray (in USA) or the photo paper tray (in Canada). (See Loading photo paper on page 18.)Paper Type Weight Thickness No. of sheetsCut SheetPlain Paper 17 to 32 lb (64 to 120 g/m2)0.003 to 0.006 in. (0.08 to 0.15 mm) 100 1Inkjet Paper 17 to 53 lb (64 to 200 g/m2)0.003 to 0.01 in. (0.08 to 0.25 mm) 20Glossy Paper Up to 58 lb (Up to 220 g/m2)Up to 0.01 in. (Up to 0.25 mm) 20 2Cards Photo 4"×6" Up to 64 lb (Up to 240 g/m2)Up to 0.01 in. (Up to 0.28 mm) 20 2Index Card Up to 32 lb (Up to 120 g/m2)Up to 0.006 in. (Up to 0.15 mm) 30Post Card Up to 53 lb (Up to 200 g/m2)Up to 0.01 in. (Up to 0.23 mm) 30Envelopes 20 to 25 lb (75 to 95 g/m2)Up to 0.02 in. (Up to 0.52 mm) 10Transparencies – – 10
Loading documents and paper152Loading paper and other media 2NoteTo print on Photo (4"×6") or Photo L (3.5"×5") paper, see Loading photo paper on page 18. aIf the paper support flap is open, close it, and then pull the paper tray completely out of the machine.Lift the output paper tray cover (1). bPress and slide the paper side guides (1) and paper length guide (2) to fit the paper size. cFan the stack of paper well to avoid paper jams and misfeeds. NoteAlways make sure that the paper is not curled. dGently put the paper into the paper tray print side down and top edge first.Check that the paper is flat in the tray. 112
Chapter 216NoteWhen you use Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray. eGently adjust the paper side guides to the paper with both hands.Make sure the paper side guides touch the sides of the paper. NoteBe careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. fClose the output paper tray cover. gSlowly push the paper tray completely into the machine. hWhile holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2). NoteDo not use the paper support flap for Legal paper.
Loading documents and paper172Loading envelopes and post cards 2About envelopes 2Use envelopes that weigh from 20 to 25 lb (75 to 95 g/m2).Some envelopes need margin settings to be set in the application. Make sure you do a test print first.CAUTION Do not use any of the following types of envelopes, as they will cause paper feed problems:• That are of a baggy construction.• That are embossed (have raised writing on them).• That have clasps or staples.• That are pre-printed on the inside.Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using. How to load envelopes and post cards2aBefore loading, press the corners and sides of the envelopes or post cards to make them as flat as possible.NoteIf the envelopes or post cards are ‘double-feeding’, put one envelope or post card in the paper tray at a time. bPut the envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in the illustration. Slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards. Glue Double flap 21
Chapter 218If you have problems when printing on envelopes, try the following suggestions:2aOpen the envelope flap.bMake sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing.cAdjust the size and margin in your application. Loading photo paper 2NoteIn Canada, the photo bypass tray is called the photo paper tray. Use the photo bypass tray, which has been assembled on the top of the output paper tray cover, to print on photo 4"×6" and photo L 3.5"×5" size paper. When you use the photo bypass tray, you do not have to take out the paper that is in the tray beneath it.aPress the photo bypass tray release button with your left thumb and push the photo bypass tray backward until it clicks into the photo printing position. 1 Photo Bypass TraybPress and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 112
Loading documents and paper192cPut the photo paper into the photo bypass tray and gently adjust the paper side guides to the paper.Make sure the paper side guides touch the sides of the paper. Note• Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.• Always make sure that the paper is not curled. dWhen you have finished printing photos return the photo bypass tray to the normal printing position.Press the photo bypass tray release button with your left thumb and pull the photo bypass tray forward until it clicks. Removing small printouts from the machine 2When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.
Chapter 220Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. NoteThe Borderless feature is not available for envelopes. Cut Sheet Paper Envelopes Top (1) Bottom (2) Left (3) Right (4)Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 34123412
2133On/Off key 3When the machine is idle, you can turn it on and off by pressing the On/Off key. NoteIf you have connected an external telephone or TAD, it is always available. Turning the machine off 3aPress and hold down the On/Off key until the LCD shows Shutting Down.The LCD will stay on for a few seconds before going off.Turning the machine on 3aPress the On/Off key.On/Off setting 3You can customize the machine's On/Off key. The factory setting is Fax Receive:Off. Your machine will not work when it is switched off, but it will clean the print head periodically. If you turn this setting to Fax Receive:On, you can receive faxes or calls even when the machine is switched off. (See On/Off key on this page.)aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose On/Off Setting.dPress d or c to choose Fax Receive:On (or Fax Receive:Off).Press OK.ePress Stop/Exit.General setup 3
Chapter 3221You cannot receive a fax with Black Start or Color Start.2You can receive telephone calls by lifting the handset (MFC-685CW) or using the cordless handset (MFC-885CW). 3When an external TAD is connected and Easy Receive is turned on. 4Set before you switch off the machine.Mode Timer 3The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and PhotoCapture. You can change the amount of time the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last. aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose Mode Timer.dPress d or c to choose 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off.Press OK.ePress Stop/Exit.On/Off settingReceive modeAvailable operationsFax Receive:Off(factory setting)— No machine operations will be available.Fax Receive:On12Fax OnlyFax/TelManual 3Fax ReceiveEasy Receive Delayed Fax 4 Fax Forward 4 Paging 4 Fax Storage 4 Fax Preview 4PC Fax Receive 4 Remote Retrieval 4MC Fax Receive Recording Incoming Message Easy Receive, Delayed Fax 4 Fax Forward 4 Paging 4Fax Storage 4 Fax Preview 4 PC Fax Receive 4 Remote Retrieval 4Manual Easy ReceiveDelayed Fax 4
General setup233Paper settings 3Paper Type 3To get the best print quality, set the machine for the type of paper you are using.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose Paper Type.dPress d or c to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency.Press OK.ePress Stop/Exit.NoteThe machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams. Paper Size 3You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 4 ×6in. (10 ×15 cm) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose Paper Size.dPress d or c to choose Letter, Legal, A4, A5 or 4"x6".Press OK.ePress Stop/Exit.
Chapter 324Volume Settings 3Ring Volume 3You can choose a range of ring volume levels, from High to Off.While in Fax mode , press d or c to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.You can also change the volume through the menu, by following the instructions below:Setting the Ring Volume from the menu 3aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose Volume.Press OK.dPress a or b to choose Ring.ePress d or c to choose Low, Med, High or Off.Press OK.fPress Stop/Exit.Beeper Volume 3When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax.You can choose a range of volume levels, from High to Off.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose Volume.Press OK.dPress a or b to choose Beeper.ePress d or c to choose Low, Med, High or OffPress OK.fPress Stop/Exit.
General setup253Speaker Volume 3You can choose a range of speaker volume levels, from High to Off.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose Volume.Press OK.dPress a or b to choose Speaker.ePress d or c to choose Low, Med, High or Off.Press OK.fPress Stop/Exit.You can also adjust the speaker volume by pressing Speaker Phone.aPress Speaker Phone.bPress d or c.This setting will stay until you change it again.cPress Speaker Phone.Note• You can adjust the speaker volume while you are listening to your outgoing message (OGM) and incoming messages (ICM’s) by pressing d or c.• If you turn Incoming Recording Monitor to OFF the Speaker for screening calls will be disabled and you won’t hear callers leaving messages. The volume for other operations can still be controlled using d or c. Handset Volume (MFC-685CW only) 3aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose Volume.Press OK.dPress a or b to choose Handset.ePress d or c to choose Low or High.Press OK.fPress Stop/Exit.Note• You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, Low and High. The default setting is Low.• Press d or c to adjust the volume level. The LCD shows the setting you are choosing. The new setting will remain until you change it again. Choosing the Handset Volume (For Volume Amplify) (MFC-685CW only) 3Before you begin to use the machine, you must decide if you need to set the handset volume to Volume Amplify On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.Volume Amplify OffThis default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press d or c on the control panel to adjust the volume to Low or High. When the handset is replaced, the handset volume will remain until you change it again.
Chapter 326Volume Amplify On - TemporaryThis setting is appropriate if some of the users are hearing-impaired. During a conversation, users can press d or c on the control panel to adjust the volume to Low, High or Amplify. When the handset is replaced, the handset volume returns to the default setting of Low.Volume Amplify :On -PermanentChoose Volume Amplify On -Permanent if all of the users are hearing-impaired. During a conversation, users can press d or c on the control panel to adjust the volume to Low, High or Amplify. When the handset is replaced, the handset volume returns to the default setting of Amplify.NoteWhen you press d or c on the control panel to adjust the volume, the LCD shows the setting you are choosing. Each key press changes the volume to the next setting. WARNING It is important that you do NOT choose Permanent unless ALL the users are hearing-impaired. Otherwise, the default setting of Amplify may damage the hearing of some users. Setting Volume Amplify (MFC-685CW only) 3Please carefully read Choosing the Handset Volume (For Volume Amplify) (MFC-685CW only) on page 25.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose Volume.Press OK.dPress a or b to choose Volume Amplify.Press OK.eDo one of the following.If none of the users are hearing-impaired, press d or c to choose Off, and then press OK and go to step g.If some or all of the users are hearing-impaired, press d or c to choose On, and then press b to choose the next option.fDo one of the following.If all the users are hearing-impaired, press d or c to choose Permanent, and then press OK.If only some of the users are hearing-impaired, choose Temporary, and then press OK.gPress Stop/Exit.
General setup273Automatic Daylight Savings Time 3You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date&Time setting.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose Auto Daylight.dPress d or c to choose On (or Off).Press OK.ePress Stop/Exit.LCD display 3LCD Contrast 3You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose LCD Settings.Press OK.dPress a or b to choose LCD Contrast.ePress d or c to choose Light, Med or Dark.Press OK.fPress Stop/Exit.Setting the backlight brightness 3You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose LCD Settings.Press OK.dPress a or b to choose Backlight.ePress d or c to choose Light, Med or Dark.Press OK.fPress Stop/Exit.
Chapter 328Setting the Dim Timer for the backlight 3You can set how long the LCD backlight stays on after the last key press. aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose LCD Settings.Press OK.dPress a or b to choose Dim Timer.ePress d or c to choose 10 Secs, 20 Secs, 30 Secs or Off.Press OK.fPress Stop/Exit.Setting the Off Timer 3You can set how long the LCD stays on after the last key press. This is a power saving feature. The machine can print, scan and receive faxes and voice calls when the LCD is off.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose LCD Settings.Press OK.dPress a or b to choose Off Timer.ePress d or c to choose 1 Min, 2 Mins, 3 Mins, 5 Mins, 10 Mins, 30 Mins or Off.Press OK.fPress Stop/Exit.NoteWhen the display is off you can press any key to turn it back on. Setting the Wallpaper 3You can change the wallpaper.aPress Menu.bPress a or b to choose General Setup.Press OK.cPress a or b to choose LCD Settings.Press OK.dPress a or b to choose Wallpaper.Press OK.ePress a or b to choose a wallpaper.Press OK.fPress Stop/Exit.
2944Memory Security 4Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on Memory Security, so they will not be lost.While Memory Security is On, the following operations are available:Receiving faxes into memory (limited by memory capacity)Fax Forwarding (If Fax Forwarding was already On) Paging (If Paging was already On) Remote retrieval (If Fax Storage was already On) Cordless handset (MFC-885CW only) • Making a call• Receiving a call• Viewing Caller ID (with subscriber service)While Memory Security is on, the following operations are NOT available: Printing received faxesSending faxesCopyingPC printing ScanningPhotoCapture PC Fax ReceiveCordless handset (MFC-885CW only)• Intercom• Transfer a call• Register cordless handsetOperation from control panelNote• To print the faxes in memory, turn off Memory Security.• You must turn off PC Fax Receive before you can turn on Memory Security. (See Turning off Advanced Fax Operations on page 76.)• If you forget the Memory Security password, please call Brother Customer Service. Setting and changing the memory security password 4NoteIf you have already set the password, you will not need to set it again. Setting a password for the first time 4aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Miscellaneous.Press OK.dPress a or b to choose Mem Security.Press OK.ePress a or b to choose Set Password.Press OK.fEnter a 4-digit number for the password.Press OK.gWhen the LCD shows Verify:, re-enter the password.Press OK.hPress Stop/Exit.Security features 4
Chapter 430Changing your memory security password 4aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Miscellaneous.Press OK.dPress a or b to choose Mem Security.Press OK.ePress a or b to choose Set Password.Press OK.fEnter the registered 4-digit number for the current password.Press OK.gEnter a 4-digit number for a new password.Press OK.hWhen the LCD shows Verify:, re-enter the new password.Press OK.iPress Stop/Exit.Turning the memory security on/off 4Turning on the memory security lock 4aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Miscellaneous.Press OK.dPress a or b to choose Mem Security.Press OK.ePress a or b to choose Set Security.Press OK.fEnter the registered 4-digit password.Press OK.The machine goes offline and the LCD shows Secure Mode.NoteIf there is a power failure the data will stay in memory for approximately 24 hours. Turning off the memory security 4aPress Menu.bEnter the registered 4-digit password.Press OK.Memory Security is automatically turned off.NoteIf you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in Secure mode until the registered password is entered.
Section IIFax IISending a fax 32Receiving a Fax 40Telephone Services and External devices 45Dialing and storing numbers 57Message Center 65Advanced fax operations (Black & White only) 70Printing Reports 80Polling 82
325Entering Fax mode 5When the machine is idle, the time appears on the LCD. When you want to send a fax, or change fax send or receive settings, press the (Fax) key to illuminate it in green. The LCD shows: Press a or b to scroll through the Fax key options. Some functions are only available when sending black & white faxes.Fax Resolution (See page 36.)Contrast (See page 35.)Speed-Dial (See page 57.)Outgoing Call (See page 58.)Caller ID hist. (See page 58.)Broadcasting (See page 34.)Delayed Fax (See page 37.)Batch TX (See page 37.)Real Time TX (See page 36.)Polled TX (See page 83.)Polling RX (See page 82.)Overseas Mode (See page 37.)Scan Size (See page 33.)Set New Default (See page 38.)Factory Reset (See page 38.)When the option you want is highlighted, press OK.Faxing from the ADF 5aPress (Fax).bPut the document face down in the ADF. (See Using the ADF on page 10)cEnter the fax number using the dial pad, Speed Dial or Search.NoteYou can preview a fax message before sending it by pressing Fax Preview. For details, see How to preview an outgoing fax (Black & White only) on page 74. dPress Black Start or Color Start.The machine starts scanning the document.Note• To cancel, press Stop/Exit.• If the memory is full, the fax will be sent in real time. Sending a fax 5Fax ResolutionFAX/TELStandardAutoSpeed DialOutgoing CallContrastFax Start Press
Sending a fax335Faxing from the scanner glass 5You can use the scanner glass to fax pages of a book one at a time. The documents can be up to letter or A4 size.You cannot send multiple pages for color faxes.NoteSince you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document. aPress (Fax).bLoad your document face down on the scanner glass. (See Using the scanner glass on page 11)cEnter the fax number using the dial pad, Speed Dial or Search.NoteYou can preview a fax message before sending it by pressing Fax Preview. For details, see How to preview an outgoing fax (Black & White only) on page 74. dPress Black Start or Color Start.If you press Black Start, the machine starts scanning the first page. Go to step e.If you press Color Start, the machine starts sending the document.eDo one of the following:To send a single page, press 2 to choose No (or press Black Start again).The machine starts sending the document.To send more than one page, press 1 to choose Yes and go to step f.fPut the next page on the scanner glass.Press OK.The machine starts scanning the page. (Repeat steps e and f for each additional page.)NoteIf the memory is full and you are faxing a single page, it will be sent in real time. Faxing A4 size documents from the scanner glass 5When documents are A4 size, you need to set Scan Size to A4. If you do not, the bottom portion of the faxes will be missing.aPress (Fax).bPress a or b to choose Scan Size.Press OK.cPress d or c to choose A4.Press OK.NoteYou can save the setting you use most often by setting it as default. (See page 38.) Color fax transmission 5Your machine can send a color fax to machines that support this feature.Color faxes cannot be stored in the memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off). Canceling a fax in progress 5If you want to cancel a fax while the machine is scanning, dialing or sending, press Stop/Exit.
Chapter 534Broadcasting (Black & White only) 5Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast. After the broadcast is finished, a Broadcast Report will be printed.aPress (Fax).bLoad your document.cPress a or b to choose Broadcasting.Press OK.dPress a or b to choose Add Number.Press OK.eDo one of the following:Enter a number using a dial pad.Press b to choose Search and OK to enter a number using Speed Dial or a Group.fAfter you have entered all the fax numbers by repeating step e, press a or b to choose Complete.Press OK.gPress Black Start.Note• If you did not use up any of the numbers for Groups, you can ‘broadcast’ faxes to as many as 210 (MFC-685CW) or 250 (MFC-885CW) different numbers.• The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use dual access and delayed fax.• If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Black Start to send the portion that is in the memory. Canceling a Broadcast in progress 5aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Remaining Jobs.Press OK.The LCD will show the fax number being dialed and the Broadcast job number.dPress OK.The LCD will ask you the following message:Cancel Job? Yes iPress 1No iPress 2ePress 1 to clear the number being dialed.The LCD will then show the Broadcast job number.fPress OK.The LCD will ask you the following message:Cancel Job?Yes iPress 1No iPress 2gPress 1 to cancel the Broadcast.hPress Stop/Exit.
Sending a fax355Additional sending operations 5Sending faxes using multiple settings 5When you send a fax you can choose any combination of these settings: resolution, contrast, overseas mode, delayed fax timer, polling transmission and real time transmission.aPress (Fax).The LCD shows: bPress a or b to choose a setting you want to change.cChoose the option you want for the setting.dAfter each setting is accepted, you can continue to change more settings.Press d or c to choose the options. Note• Most settings are temporary and the machine returns to its default settings after you send a fax. • You can save some of the settings you use most often by setting them as default. These settings will stay until you change them again. (See Setting your changes as the new default on page 38.) Contrast 5If your document is very light or very dark, you may want to change the contrast. For most documents the factory setting Auto can be used. It automatically chooses the suitable contrast for your document.Use Light when sending a light document.Use Dark when sending a dark document.aPress (Fax).bPress a or b to choose Contrast.cPress d or c to choose Auto, Light or Dark. Press OK. NoteEven if you choose Light or Dark, the machine will send the fax using the Auto setting in any of the following conditions:• When you send a color fax.• When you choose Photo as the Fax Resolution. Fax ResolutionFAX/TELStandardAutoSpeed DialOutgoing CallContrastFax Start Press
Chapter 536Changing fax resolution 5The quality of a fax can be improved by changing the fax resolution.aPress (Fax).bPress a or b to choose Fax Resolution.cPress d or c to choose the resolution you want. Press OK. NoteYou can choose four different resolution settings for black & white faxes and two for color.If you choose S.Fine or Photo and then use the Color Start key to send a fax, the machine will send the fax using the Fine setting. Dual access (Black & White only) 5You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory.The number of pages you can scan into the memory will vary depending on the data that is printed on them.NoteIf the Out of Memory message appears while scanning documents, press Stop/Exit to cancel or Black Start to send the scanned pages. Real time transmission 5When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the telephone line is free, the machine will start dialing and sending.If the memory is full or you are sending a color fax, the machine will send the document in real time (even if Real Time TX is set to Off).Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can turn on Real Time TX.aPress (Fax).bPress a or b to choose Real Time TX.cPress d or c to choose On.Press OK.NoteIn real time transmission, the automatic redial feature does not work when using the scanner glass. Black & White Standard Suitable for most typed documents.Fine Good for small print and transmits a little slower than Standard resolution.S.Fine Good for small print or artwork and transmits slower than Fine resolution.Photo Use when the document has varying shades of gray or is a photograph. This has the slowest transmission.ColorStandard Suitable for most typed documents.Fine Use when the document is a photograph. The transmission time is slower than Standard resolution.
Sending a fax375Overseas Mode 5If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.aPress (Fax).bLoad your document.cPress a or b to choose Overseas Mode.dPress d or c to choose On (or Off).Press OK.Delayed Faxing (Black & White only) 5During the day you can store up to 50 faxes in the memory to be sent within 24-hours. These faxes will be sent at the time of day you enter in step e.aPress (Fax).bLoad your document.cPress a or b to choose Delayed Fax.dPress d or c to choose On.Press OK.eEnter the time you want the fax to be sent (in 24-hour format).(For example, enter 19:45 for 7:45 PM.)Press OK.NoteThe number of pages you can scan into the memory depends on the amount of data that is printed on each page. Delayed Batch Transmission (Black & White only) 5Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.aPress (Fax).bPress a or b to choose Batch TX.cPress d or c to choose On.Press OK.dPress Stop/Exit.Checking and canceling waiting jobs 5You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.)aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Remaining Jobs.Press OK.Any waiting jobs appear on the LCD.dPress a or b to scroll through the jobs and choose the job you want to cancel.Press OK.eDo one of the following:To cancel, press 1 to choose Yes.If you want to cancel another job go to step d.To exit without canceling, press 2 to choose No.fWhen you have finished, press Stop/Exit.
Chapter 538Setting your changes as the new default 5You can save the fax settings for Fax Resolution, Contrast, Real Time TX and Scan Size you use most often by setting them the default setting. These settings will stay until you change them again.aPress (Fax).bPress a or b to choose your new setting.Press OK.Repeat this step for each setting you want to change.cAfter changing the last setting, press a or b to choose Set New Default.Press OK.dPress 1 to choose Yes.ePress Stop/Exit.Restoring all settings to the factory settings 5You can restore all the settings you have changed to the factory settings. These settings will stay until you change them again.aPress (Fax).bPress a or b to choose Factory Reset.Press OK.cPress 1 to choose Yes.dPress Stop/Exit.Sending a fax manually 5Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.aPress (Fax).bLoad your document.cTo listen for a dial tone do one of the following:(MFC-685CW)Press Speaker Phone or pick up the handset.(MFC-885CW) Press Speaker Phone on the machine or press on the cordless handset.dDial the fax number.eWhen you hear the fax tone, press Black Start or Color Start.If you are using the scanner glass press 1 to send a fax.fReplace the handset.Sending a fax at the end of a conversation 5At the end of a conversation you can send a fax to the other party before you both hang up.aAsk the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up.bLoad your document.cPress Black Start or Color Start.If you are using the scanner glass, press 1 to send a fax.dReplace the handset.
Sending a fax395Out of Memory message 5If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax.If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.NoteIf you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time. (See Real time transmission on page 36.)
406Receive modes 6You must choose the receive mode depending on the external devices and telephone subscriber services you have on your line. The diagrams below will help you choose the correct mode. For more detailed information about the receive modes, see Using receive modes on page 41 and Receive mode settings on page 42.Choosing the Receive Mode 6If you are using the Distinctive Ring subscriber service from your telephone company, see Distinctive Ring on page 47. To set a receive mode follow the instructions below.aPress Menu.bPress a or b to choose Initial Setup.Press OK.cPress a or b to choose Receive Mode.dPress d or c to choose Fax Only, Fax/Tel, or Manual.Press OK.ePress Stop/Exit.The LCD will display the current receive mode.Receiving a Fax 6Do you use a Distinctive Ring subscriber service?YesYesSee Distinctive Ring.Fax OnlyNoYesNoNoNoYesManualYesNoFax/TelAre you connecting an external telephone or external TAD (telephone answering device) to the machine?Do you want the machine to answer fax and telephone calls automatically?Are you using the voice message function of your external TAD (telephone answering device)?Do you want to use the machine for fax only?Are you using the built-in Message Center?See Message Center.NoYesManual* * We recommend you set Easy Receive to On.
Receiving a Fax416Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. See Ring Delay on page 42.Fax only 6Fax only mode will automatically answer every call. If the call is a fax your machine will receive it.Fax/Tel 6Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and handling them in one of the following ways:Faxes will be automatically received.Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast double ring made by your machine.Also see F/T Ring Time (Fax/Tel mode only) on page 42 and Ring Delay on page 42.Manual 6Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external TAD.To receive a fax in manual mode press Black Start or Color Start lift the handset of the machine or an external telephone. When you hear fax tones (short repeating beeps). You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.Also see Easy Receive on page 43.Message Center ( MC)6Message Center ( MC) helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways:Faxes will be automatically received.Voice callers can record a message.To set up the Message Center mode see page 65.If Message Center Mode is On, it will override your receive mode setting. The screen shows MC.If Message Center Mode is Off, the receive mode returns to your original setting. (See Message Center mode on page 65.)
Chapter 642Receive mode settings 6Ring Delay 6The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the ring delay setting of 4.(See Using external and extension telephones on page 55 and Easy Receive on page 43.)If toll saver is On, then the ring delay setting has no effect. See Setting toll saver on page 68.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Receive.Press OK.dPress a or b to choose Ring Delay.Press OK.ePress a or b to choose Ring Delay again.fPress d or c to choose how many times the line rings before the machine answers (0-4).Press OK.If you choose 0, the line will not ring at all.gPress Stop/Exit.F/T Ring Time (Fax/Tel mode only) 6If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax.This pseudo/double-ring happens after the initial ringing from the telephone company. Only the machine rings and no other telephones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any telephone on the same line as the machine. (See Using external and extension telephones on page 55.)aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Receive.Press OK.dPress a or b to choose F/T Ring Time.ePress d or c to choose how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds).Press OK.fPress Stop/Exit.NoteEven if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.
Receiving a Fax436Easy Receive 6If Easy Receive is On:6The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or when you hear “chirps” through the handset you are using, just replace the handset. Your machine will do the rest. If Easy Receive is Semi:6The machine will only receive a fax call automatically if you answered it using the machine’s handset, cordless handset or Speaker Phone. If you answered at an extension telephone press l 5 1. (See Using external and extension telephones on page 55.)If Easy Receive is Off:6If you are at the machine and answer a call first by lifting a handset, then press Black Start or Color Start, and then press 2 to receive.If you answered at an extension telephone press l 5 1. (See Using external and extension telephones on page 55.) Note• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone handset, press the fax receive code l 5 1. • If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.• (MFC-885CW) If you typically carry the cordless handset away from the machine, we recommend that you turn on Easy Receive. If Easy Receive is turned off and you answer a fax call you will have to go to the machine and press Black Start or Color Start. aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Receive.Press OK.dPress a or b to choose Easy Receive.Press OK.ePress d or c to choose On, Semi (or Off).Press OK.fPress Stop/Exit.
Chapter 644Additional receiving operations 6Printing a reduced incoming fax 6If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting. (See Paper Size on page 23.)aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Receive.Press OK.dPress a or b to choose Auto Reduction.ePress d or c to choose On (or Off).Press OK.fPress Stop/Exit.Receiving a fax at the end of a conversation 6At the end of a conversation you can ask the other party to fax you information before you both hang up.aAsk the other party to place the document in their machine and to press the Start or Send key.bWhen you hear the other machine's CNG tones (slowly repeating beeps), press Black Start or Color Start.cPress 2 to receive a fax.dReplace the handset.Printing a fax from the memory 6If you have chosen paging or fax storage, you can still print a fax from the memory when you are at your machine. (If you have chosen Fax Preview see Fax Preview on page 72.)aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Advanced Fax Operation.Press OK.dPress a or b to choose Print Fax.Press OK.ePress Black Start.NoteWhen you print a fax from the memory, the fax data will be erased.
4577Voice operations 7Voice calls can be made either with the handset, the cordless handset (MFC-885CW only), the speaker phone, an extension or external telephone, by dialing manually, or by using Quick Dial numbers.NoteIf you have the MFC-885CW, please see the Digital Cordless Handset BCL-D10 User’s Guide. Making a telephone call 7aDo one of the following: (MFC-685CW) Pick up the handset or press Speaker Phone. (MFC-885CW) Pick up the cordless handset and press (Talk) or press Speaker Phone on the machine.bWhen you hear the dial tone, enter a number using the dial pad, Speed Dial or Search.c(Speaker phone) speak clearly toward the microphone .dTo hang up, do one of the following: (MFC-685CW) Replace the handset or press Speaker Phone. (MFC-885CW) Press (Off) on the cordless handset or press Speaker Phone on the machine.Making a telephone call 7aTo start a voice call, do one of the following:(MFC-685CW) Pick up the handset.Press Speaker Phone.bWhen you hear the dial tone, enter a number using the dial pad, Speed Dial and Search.cIf you pressed Speaker Phone, speak clearly toward the microphone .dTo hang up, do one of the following:(MFC-685CW) Replace the handset.Press Speaker Phone.Answering calls with the Speaker Phone 7When the machine rings, instead of lifting the handset, press Speaker Phone on the machine. Speak clearly toward the microphone . To end the call, press Speaker Phone.NoteIf you have a bad connection, your caller might hear your voice echoed during the call. If you experience this problem, pick up the handset, or hang up and try the call again. Telephone Services and External devices 7
Chapter 746Hold 7For MFC-685CW 7aPress Hold to put a call on Hold.You can replace the handset without disconnecting the call.bPick up the machine's handset or press Speaker Phone to release the call from Hold.NoteYou can pick up an extension telephone and continue speaking without releasing the call from Hold on the machine. For MFC-885CW 7aIf you answered by pressing Speaker Phone on the machine, press Hold/Intercom on the machine to put a call on Hold.bTo release the call from Hold, press Speaker Phone on the machine.NoteYou can pick up an extension telephone and continue speaking without releasing the call from Hold on the machine. Tone or Pulse (Canada only) 7If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below:aDo one of the following:(MFC-685CW) Pick up the handset or press Speaker Phone.(MFC-885CW) Pick up the cordless handset and press (Talk) or press Speaker Phone on the machine.bPress # on the machine’s control panel. Any digits dialed after this will send tone signals.When you hang up, the machine will return to the Pulse dialing service.Fax/Tel mode when the power key is on 7When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call.If you are at an extension telephone, you'll need to lift the handset during the F/T Ring Time and then press #51 between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l51.(MFC-685CW) If you are at the machine, you can lift the handset or press Speaker Phone to answer.(MFC-885CW) Press Speaker Phone on the machine or use the cordless handset.
Telephone Services and External devices477Fax/Tel mode when the power key is off 7You can change the default setting of the On/Off key to Fax Receive:On so that you can receive faxes automatically when the power key is off. (See On/Off setting on page 21.) Fax/Tel mode will work in the following ways.When the machine is in Fax/Tel mode and pseudo/double-rings to tell you to pick up a voice call, you can only answer by picking up the machine’s handset or cordless handset and pressing (Talk).If you answer before the machine pseudo/double-rings, you can also pick up the call at an external or extension telephone.Telephone services 7Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may affect the way your machine works. If you have Voice Mail on your telephone line, please read the following carefully.Distinctive Ring 7Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.What does your telephone company's ‘Distinctive Ring’ do? 7Your telephone company's Distinctive Ring service allows you to have more than one number on the same telephone line. If you need more than one telephone number, it is cheaper than paying for an extra line. Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.NotePlease call your telephone company for availability and rates.
Chapter 748What does Brother's ‘Distinctive Ring’ do? 7The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can just receive faxes.NoteYou must pay for your telephone company's Distinctive Ring service before you program the machine to work with it. Do you have Voice Mail? 7If you have Voice Mail on the telephone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one has a separate telephone number, neither will interfere with the other's operations.If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions on next page to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.NoteYou can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature. Before you choose the ring pattern to register 7You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.NoteIf the ring pattern you received is not on this chart, please call your telephone company and ask for one that is shown. The machine will only answer calls to its registered number.The first two rings are silent on the machine. This is because the fax must ‘listen’ to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)If you program the machine properly, it will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.Registering the Distinctive Ring pattern 7After you have set the Distinctive Ring feature to on, the receive mode is set to Manual automatically. You cannot change the receive mode to another mode while the Distinctive Ring is set to on.Ring PatternRings1 long-long 2 short-long-short 3 short-short-long 4 very long (normal pattern)
Telephone Services and External devices497aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Miscellaneous.Press OK.dPress a or b to choose Distinctive.Press OK.ePress a or b to choose Set.Press OK.fPress a or b to choose the stored ring pattern you want to use.Press OK.(You hear each pattern as you scroll through the four patterns. Make sure you choose the pattern that the telephone company gave you.)gPress Stop/Exit.Distinctive Ring is now set to on.Turning off Distinctive Ring 7aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Miscellaneous.Press OK.dPress a or b to choose Distinctive.Press OK.ePress a or b to choose Off.Press OK.fPress Stop/Exit.NoteIf you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See Choosing the Receive Mode on page 40.) Caller ID 7The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.You can use a number in the Caller ID History to make a phone call, send a fax, add it to Speed Dial, or delete it from the history. (See Caller ID history on page 58.)After a few rings, the LCD shows the telephone number of your caller (and name, if available). Once you answer a call, the Caller ID information disappears from the LCD, but the call information stays stored in the Caller ID memory.You can see the first 15 characters of the number (or name).The # Unavailable message means the call originated outside your Caller ID service area.The Private Call message means the caller has intentionally blocked transmission of information.You can print a list of the Caller ID information received by your machine. (See Printing Caller ID List on page 51.)Note• This feature may not be available in certain areas of the USA and Canada.• Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area.
Chapter 750Setting up your area code (USA only) 7Your machine will automatically dial "1" plus the area code for any number that does not originate in your area code. The machine can identify local calls from your area code by entering your area code in the Area Code setting. With this setting, calls returned from the caller ID history to your area code will be dialed using only 7-digits. If you must dial the area code to call within your area code, do not enter this setting. If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the caller ID history. If this is not the procedure followed by your dialing plan, you will not be able to return calls automatically.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Miscellaneous.Press OK.dPress a or b to choose Caller ID.Press OK.ePress a or b to choose Area Code.fUse the dial pad to enter your area code.Press OK.gPress Stop/Exit.Viewing Caller ID List 7Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Miscellaneous.Press OK.dPress a or b to choose Caller ID.Press OK.ePress a or b to choose Display#.Press OK.The Caller ID list will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display.fPress a or b to scroll through the Caller ID memory to view the Caller ID information. The LCD shows the caller's number or name and the date and time of the call.gTo finish viewing, press Stop/Exit.NoteYou can also view the Caller ID list by pressing (Fax). (See Caller ID history on page 58.)
Telephone Services and External devices517Printing Caller ID List 7aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Miscellaneous.Press OK.dPress a or b to choose Caller ID.Press OK.ePress a or b to choose Print Report.Press OK.If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD.fPress Black Start or Color Start.gAfter printing has finished, press Stop/Exit.Connecting an external TAD (telephone answering device) 7You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax ‘handshake’. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.Note• If you do not receive all your faxes, shorten the Ring Delay setting on your external TAD.• If You Subscribe to your Telephone company's Distinctive Ring Service:You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company's Distinctive Ring Service. You cannot use the Toll Saver setting.
Chapter 752• If You Do Not Subscribe to Distinctive Ring Service:You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See the illustration below.) 1TADWhen the TAD answers a call, the LCD shows Ext. Tel in Use. Connections 7The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).aPlug the telephone line cord from the telephone wall jack into the jack labeled LINE.bPlug the telephone line cord from the external TAD into the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD's telephone line jack, and not its handset jack.)cSet your external TAD to four rings or less. (The machine's Ring Delay setting does not apply.)dRecord the outgoing message on your external TAD.eSet the TAD to answer calls.fSet the Receive Mode to Manual with Easy Receive turned on.(See Choosing the Receive Mode on page 40.)11
Telephone Services and External devices537Recording outgoing message (OGM) on an external TAD 7Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.aRecord 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)bLimit your speaking to 20 seconds.cEnd your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: ‘After the beep, leave a message or send a fax by pressing l51 and Start.’NoteWe recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it. Special line considerations 7Roll over telephone lines 7A roll over telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or ‘rolled over’ to the next available telephone line in a preset order.Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call will be sent to a line that does not have a fax machine. Your machine will work best on a dedicated line.Two-line telephone system 7A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. The two telephone numbers can be on separate jacks (RJ11) or mixed into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line telephone and see if it can access both lines. If it can, you must separate the line for your machine. (See page 43.)Converting telephone wall outlets 7There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.
Chapter 754The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter.Triplex Adapter 7Installing machine, external two-line TAD and two-line telephone 7When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.aPut the two-line TAD and the two-line telephone next to your machine.bPlug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine.cPlug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD. dPlug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine. 1 Triplex Adapter2 Two Line Telehone3 External Two Line TAD4 MachineYou can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine's wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or you can plug the two-line telephone into the TEL jack of the two-line TAD.Multi-line connections (PBX) 7We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.RJ14RJ11RJ141234
Telephone Services and External devices557External and extension telephones 7Connecting an external or extension telephone 7You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below.Connect the telephone line cord to the jack labeled EXT. 1 Extension telephone2 External telephoneWhen you are using an external or extension telephone, the LCD shows Ext. Tel in Use.Using external and extension telephones 7If you answer a fax call on an extension or an external telephone connected to the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code l51, the machine starts to receive the fax.If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code #51 to take the call at an extension telephone. (See F/T Ring Time (Fax/Tel mode only) on page 42.)If you answer a call and no one is on the line: 7You should assume that you're receiving a manual fax.Press l51 and wait for the chirp or until the LCD shows Receiving, and then hang up.NoteYou can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 43.) Using a non-Brother cordless external telephone (MFC-685CW only) 7If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will have to go to the machine so you can press Hook or Speaker Phone to send the call to the cordless handset.Using remote codes 7Fax Receive code 7If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by dialing the Fax Receive Code l51. Wait for the chirping sounds then replace the handset. See Easy Receive on page 43. Your caller will have to press Start to send the fax.12
Chapter 756Telephone Answer code 7If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (double) ring after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).Changing the remote codes 7The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Receive.Press OK.dPress a or b to choose Remote Codes.Press OK.ePress d or c to choose On.Press OK.fEnter the new Fax Receive Code.Press OK.gEnter the new Telephone Answer Code.Press OK.hPress Stop/Exit.Note• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as ### and 999).• Remote Codes might not work with some telephone systems.
5788How to Dial 8Manual dialing 8Press all of the digits of the fax or telephone number. Speed Dialing 8aPress Speed Dial. You can also choose Speed-Dial by pressing (Fax).bPress a or b to choose Search.Press OK.cPress the two-digit Speed Dial number. (See Storing Speed Dial numbers on page 59.)dIf you have two numbers in the location, press a or b to choose the number you want to call.Press OK.NoteIf the LCD shows Not Registered when you enter a Speed Dial number, a number has not been stored at this location. Search 8You can search for names you have stored in the Speed Dial memory. aPress Speed Dial.bPress a or b to choose Search.Press OK.You can also choose Speed Dial by pressing (Fax).cPress a or b to choose Alphabetical Order or Numerical Order.Press OK.Note• Press l to make the LCD font size larger.• Press # to make the LCD font size smaller. dIf you chose Alphabetical Order in step c, use the dial pad to enter the first letter of the name, and then press a or b to choose the name and number you want to call.Press OK.Dialing and storing numbers 8
Chapter 858Fax Redial 8If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to a number you recently dialed, you can press Redial/Pause and choose one of the last 30 numbers from the Outgoing Call List. Redial/Pause only works if you dialed from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial once after five minutes.aPress Redial/Pause.bPress a or b to choose the number you want to redial.Press OK.cPress a or b to choose Send a fax.Press OK.dPress Black Start or Color Start.NoteIn Real Time Transmission the automatic redial feature does not work when using the scanner glass. Outgoing Call 8The last 30 numbers you telephoned or sent a fax to will be stored in the outgoing call history. You can choose one of these numbers to telephone, fax to, add to Speed Dial, or delete from the history.aPress Redial/Pause.You can also choose Outgoing Call by pressing (Fax).bPress a or b to choose the number you want to call.Press OK.cDo one of the following:To make a telephone call, press a or b to choose Make a phone call.Press OK.To send a fax, press a or b to choose Send a fax.Press OK.If you want to store the number, press a or b to choose Add to Speed Dial.Press OK.(See Storing Speed Dial numbers from Outgoing Calls on page 60.)Press a or b to choose Delete.Press OK.Press 1 to confirm.dPress Stop/Exit.Caller ID history 8This feature requires the Caller ID subscriber service offered by many local telephone companies. (See Caller ID on page 49.)The last 30 numbers of telephone calls or faxes you received will be stored in the Caller ID history. You can choose one of these numbers to telephone, fax to, add to Speed-Dial, or delete from the history.aPress (Fax).bPress a or b to choose Caller ID hist..Press OK.cPress a or b to choose the number you want to call.Press OK.
Dialing and storing numbers598dDo one of the following:To make a telephone call, press a or b to choose Make a phone call.Press OK.To send a fax, press a or b to choose Send a fax.Press OK.If you want to store the number, press a or b to choose Add to Speed Dial.Press OK.(See Storing Speed Dial numbers from Outgoing Calls on page 60.)Press a or b to choose Delete.Press OK.Then, press 1 to confirm.Note• (USA only) If you redial from the Caller ID history outside your area code, you must set up your AREA CODE in advance. (See Setting up your area code (USA only) on page 50.)• You can print the Caller ID list. (See Printing Caller ID List on page 51.) Storing numbers 8You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number.NoteIf you lose electrical power, the Quick-Dial numbers that are in the memory will not be lost. Storing a pause 8Press Redial/Pause to put a 3.5-second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.Storing Speed Dial numbers 8You can store up to 80 (MFC-685CW) or 100 (MFC-885CW) 2-digit Speed Dial locations with a name, and each name can have two numbers. When you dial you will only have to press a few keys (For example: Speed Dial, the two-digit number, and Black Start or Color Start).aPress Speed Dial.bPress a or b to choose Set Speed Dial.Press OK.cPress a or b to choose the 2-digit Speed-Dial location you want to store the number in.Press OK.
Chapter 860dDo one of the following:Enter the name (up to 16 characters) using the dial pad.Press OK. (To help you enter letters, see Entering Text on page 172.)To store the number without a name, press OK.eEnter the fax or telephone number (up to 20 digits).Press OK.fDo one of the following:Enter the second fax or telephone number (up to 20 digits).Press OK.If you do not want to store a second number, press OK.gDo one of the following:To store another Speed Dial number, go to step c.To finish the setting, press a or b to choose Complete.Press OK.hPress Stop/Exit.Storing Speed Dial numbers from Outgoing Calls 8You can also store Speed Dial numbers from the Outgoing Call history. aPress Redial/Pause.You can also choose Outgoing Call by pressing (Fax).bPress a or b to choose the name or number you want to store.Press OK.cPress a or b to choose Add to Speed Dial.Press OK.dPress a or b to choose the 2-digit Speed-Dial location you want to store the number in.Press OK.eDo one of the following:Enter the name (up to 16 characters) using the dial pad.Press OK.(To help you enter letters, see Entering Text on page 172.)To store the number without a name, press OK.fPress OK to confirm the fax or telephone number.gDo one of the following:Enter the second fax or telephone number (up to 20 digits).Press OK.If you do not want to store a second number, press OK.hPress a or b to choose Complete.Press OK.iPress Stop/Exit.
Dialing and storing numbers618Storing Speed Dial numbers from the Caller ID history 8If you have the Caller ID subscriber service from your telephone company you can also store Speed Dial numbers from incoming calls in the Caller ID History. (See Caller ID on page 49.) aPress (Fax).bPress a or b to choose Caller ID hist..Press OK.cPress a or b to choose the number you want to store.Press OK.dPress a or b to choose Add to Speed Dial.Press OK.ePress a or b to choose the 2-digit Speed-Dial location you want to store the number in.Press OK.fDo one of the following:Enter the name (up to 16 characters) using the dial pad.Press OK.(To help you enter letters, see Entering Text on page 172.)To store the number without a name, press OK.gPress OK to confirm the fax or telephone number.hDo one of the following:Enter the second fax or telephone number (up to 20 digits).Press OK.If you do not want to store a second number, press OK.iPress a or b to choose Complete.Press OK.jPress Stop/Exit.Changing Speed Dial names or numbers 8You can change or delete a Speed-Dial number that has already been stored. aPress Speed Dial.bPress a or b to choose Set Speed Dial.Press OK.cPress a or b to choose the 2-digit Speed-Dial location you want to change.Press OK.dDo one of the following:Press a or b to choose Change.Press OK.Press a or b to choose Delete.Press OK.Press 1 to confirm and press Stop/ExitNoteHow to change the stored name or number:If you want to change a character, press d or c to position the cursor under the character you want to change, and then press Clear/Back. Re-enter the character. eDo one of the following:Enter the name (up to 16 characters) using the dial pad.Press OK.(See Entering Text on page 172.)If you do not want to change the name, press OK.
Chapter 862fDo one of the following:Enter the new fax or telephone number (up to 20 digits).Press OK.If you do not want to change the number, press OK.gDo one of the following:Enter the second new fax or telephone number (up to 20 digits).Press OK.If you do not want to change the number, press OK.hPress a or b to choose Complete.Press OK.iPress Stop/Exit.Setting up groups for broadcasting 8Groups, which can be stored on a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only Speed Dial, the two-digit location and Black Start. First, you'll need to store each fax number in a Speed Dial location. Then you can include them as numbers in the Group. Each Group uses up a Speed Dial location. You can have up to six Groups, or you can assign up to 158 numbers (MFC-685CW) or 198 numbers (MFC-885CW) in large Group if you have 2 numbers in each location.(See Storing Speed Dial numbers on page 59 and Broadcasting (Black & White only) on page 34.)aPress Speed Dial.bPress a or b to choose Setup Groups.Press OK.cPress a or b to choose Group 1, Group 2, Group 3, Group 4, Group 5 or Group 6 for the Group name where you will store the fax numbers.Press OK.dPress a or b to choose the 2-digit location where you want to add to the Group.Press OK.ePress a or b to choose Add Number.Press OK.fPress a or b to choose the number you want to add.Press OK.(See Search on page 57.)gAfter you have finished adding numbers by repeating steps e and f, press a or b to choose Complete.Press OK.hPress Stop/Exit.NoteYou can print a list of all the Speed Dial numbers. Group numbers will be marked in the GROUP column. (See Reports on page 81.)
Dialing and storing numbers638Changing Group name 8aPress Speed Dial.bPress a or b to choose Setup Groups.Press OK.cPress a or b to choose the Group name you want to change.Press OK.dPress a or b to choose Change Group Name.Press OK.NoteHow to change the stored name or number:If you want to change a character, press d or c to position the cursor under the character you want to change, and then press Clear/Back. Re-enter the character. eEnter the new name (up to 16 characters) using the dial pad.Press OK.(See Entering Text on page 172. For example, type NEW CLIENTS).fPress a or b to choose Complete.Press OK.gPress Stop/Exit.Deleting a Group 8aPress Speed Dial.bPress a or b to choose Setup Groups.Press OK.cPress a or b to choose the Group you want to delete.Press OK.dPress a or b to choose Delete.Press OK.Press 1 to confirm.ePress a or b to choose Complete.Press OK.fPress Stop/Exit.Deleting a number from a Group 8aPress Speed Dial.bPress a or b to choose Setup Groups.Press OK.cPress a or b to choose the Group you want to change.Press OK.dPress a or b to choose the number you want to delete.Press OK.Press 1 to confirm.ePress a or b to choose Complete.Press OK.fPress Stop/Exit.
Chapter 864Dialing Access codes and credit card numbers 8Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes of long-distance carriers and credit card numbers as Speed Dial numbers. You can store these long dialing sequences by dividing them and setting them up as separate Speed Dial numbers in any combination. You can even include manual dialing using the dial pad. (See Storing Speed Dial numbers on page 59.)For example, you might have stored ‘555’ on Speed Dial: 03 and ‘7000’ on Speed Dial: 02. You can use them both to dial ‘555-7000’ if you press the following keys:aPress Speed Dial.bPress a or b to choose Search.Press OK.cEnter 03.NoteIf you stored 2 numbers in one Speed Dial location, you will be asked which number you want to send to. dPress a or b to choose Speed-Dial.Press OK.ePress a or b to choose Search.Press OK.fEnter 02.gPress Black Start or Color Start.You will dial ‘555-7000’.To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555-7001 you could press Speed Dial, choose Search, press 03 and then press 7001 using the dial pad.NoteIf you must wait for another dial tone or signal at any point in the dialing sequence, create a pause in the number by pressing Redial/Pause. Each key press adds a 3.5-second delay.
6599Message Center mode 9The Message Center feature will store up to 99 incoming messages. Messages are stored in the order in which they are received.Voice messages can be up to 3 minutes in length, and can also be picked up remotely (see Using your Remote Access Code on page 77). The number of messages you can store will depend on how much memory is being used by other features (for example, delayed and stored faxes).In the event of a power failure your machine will retain messages that are in the memory for approximately 24 hours.Setting up the Message Center 9Recording the Message Center outgoing message (Msg Ctr OGM) is the first step you need to follow before you can use the Message Center. To enter Message Center mode, follow the steps below:aRecord your Message Center OGM.bPress to activate the Message Center. Outgoing message (OGM) 9Recording your OGM 9You can record the following two different types of OGM:Msg Ctr OGMThis message will be played when a call is received. The caller will be able to leave a voice or fax message.F/T OGMThis message is played when a call is received and your machine is set to Fax/Tel mode. The caller will not be able to leave a message. See Fax/Tel OGM (Announcement) on page 66.Your OGM must be less than 20 seconds long.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Msg Ctr.Press OK.dPress a or b to choose OGM.Press OK.The LCD prompts you to choose an OGM.ePress a or b to choose either Msg Ctr OGM or F/T OGM, then press OK.NoteIf callers tell you they cannot leave a message on your machine, make sure you have chosen Msg Ctr OGM (not F/T OGM). Message Center 9
Chapter 966fPress a or b to choose Record OGM.Press OK.gRecord your message, using one of the options below:(MFC-685CW only)Pickup the handset, record your message, and replace the handset when finished.(MFC-885CW only)Speak clearly toward the microphone to record your message. Press Stop/Exit when finished.The Message Center will play your OGM back to you.hPress Stop/Exit.Listening to your OGM 9aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Msg Ctr.Press OK.dPress a or b to choose OGM.Press OK.ePress a or b to choose Msg Ctr OGM or F/T OGM.Press OK.fPress a or b to choose Playing OGM.Press OK.Adjust the volume by pressing Volume d or c.gPress Stop/Exit.Erasing your OGM 9aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Msg Ctr.Press OK.dPress a or b to choose OGM.Press OK.ePress a or b to choose either Msg Ctr OGM or F/T OGM.Press OK.fPress a or b to choose Erase OGM. Press OK.gDo one of the following:Press 1 to erase the OGM. Press 2 to exit without erasing.hPress Stop/Exit.Fax/Tel OGM (Announcement)9If your machine is set to Fax/Tel receive mode this message will be played by your Brother machine to a caller. Unlike the TAD OGM, the caller will not be able to leave a message.To record your Fax/Tel OGM follow the instructions on Outgoing message (OGM) on page 65 and choose F/T OGM (not Msg Ctr OGM).If you need to review the steps for setting up the Fax/Tel receive mode, see Receive modes on page 40.Activating Message Center mode 9When the light glows, Message Center mode is active. Press to enter MC mode.
Message Center679Managing your messages 9Message indicator 9The light flashes if you have any new messages waiting for you.The LCD displays the total number of voice and fax messages stored in the Message Center memory.Fax messages are only stored when Fax Storage or Fax Preview is turned on. See Advanced fax operations (Black & White only) on page 70.Playing voice messages 9All messages are played in the order they were recorded. The LCD shows the number of the current message, the total number of messages, and the time and date the message was recorded.Follow the steps below to listen to your voice messages:aPress Play/Record or Play. The following commands are available when playing messages:bPress Stop/Exit.Erasing incoming messages 9To erase voice messages individually9aPress Play/Record or Play.The machine will sound a two second beep and begins message playback. Each message is preceded by one long beep, and followed by two short beeps.bTo erase a specific message, press Erase immediately after the two short beeps, or while the message is playing.cDo one of the following:Press 1 to erase the message.Press 2 to cancel.dPress Stop/Exit.To erase all of your messages 9aPress Erase. The LCD displays the following:Erase All Voice?Yes iPress 1No iPress 2bDo one of the following:Press 1 to erase all of your voice messages.Press 2 to cancel.cPress Stop/Exit.l (RWD) Repeats a message.# (FWD) Skips to the next message. or Adjusts the volume.
Chapter 968Additional Message Center operations 9Setting maximum time for incoming messages 9Your machine’s default setting will save incoming messages up to 30 seconds long. To change this setting follow the steps below:aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Msg Ctr.Press OK.dPress a or b to choose ICM Max.Time.ePress d or c to choose the maximum time setting for incoming messages (30, 60, 120 or 180 seconds).Press OK.fPress Stop/Exit.Setting toll saver 9When the toll saver feature is on, the machine will answer after two rings if you do have voice or fax messages, and after four rings if you do not have any messages. This way, when you call your machine for remote retrieval, if it rings three times, you have no messages and can hang up to avoid a toll charge.The toll saver feature is only available when Message Center mode is on. When toll saver is On, it overrides your ring delay setting.If you are using Distinctive Ring, do not use the Toll Saver feature.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Receive.Press OK.dPress a or b to choose Ring Delay.Press OK.ePress a or b to choose Toll Saver.fPress d or c to choose On (or Off). Press OK.gPress Stop/Exit.
Message Center699ICM Recording Monitor 9This feature lets you turn the speaker volume for voice messages On or Off. When you turn the monitor Off, you will not hear messages as they come in.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Setup Msg Ctr.Press OK.dPress a or b to choose ICM Rec.Monitr.eUse d or c to choose Off or On.Press OK.fPress Stop/Exit.Recording a conversation (MFC-685CW only) 9If you are using the handset, you can record a telephone conversation by pressing Play/Record during the conversation. Your recording can be as long as the incoming message maximum time (up to 3 minutes). The other party will hear an intermittent beeping while recording. To stop recording, press Stop/Exit.
7010You can only use one advanced fax operation at a time:Fax ForwardingPagingFax StorageFax PreviewPC Fax ReceiveOffYou can change your selection at any time. If received faxes are still in the machine’s memory when you change the advanced fax operations, an LCD question will appear. (See Changing Advanced Fax Operations on page 76.)Fax Forwarding 10When you choose Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number you have programmed and forward the fax message.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Advanced Fax Operation.Press OK.dPress a or b to choose Fwd/Page/Store.Press OK.ePress a or b to choose Fax Forward.Press OK.fEnter the forwarding number (up to 20 digits).Press OK.gPress a or b to choose Backup Print:On or Backup Print:Off.Press OK.Note• If you choose Backup Print:On, the machine will also print the fax at your machine so you will have a copy. This is the safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine.• The machine can store faxes approximately 24 hours if there is a power failure.• When Fax Forwarding is turned on your machine will only receive black & white faxes into memory. Color faxes will not be received, unless the sending machine converts them to black & white before sending. hPress Stop/Exit.Advanced fax operations(Black & White only) 10
Advanced fax operations (Black & White only)7110Paging 10When you choose Paging, your machine dials the pager number you have programmed, and then dials your PIN (Personal identification Number). This activates your pager so you will know that you have a fax message in the memory.If you have set Paging, a backup copy of the received fax will automatically be printed at the machine.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Advanced Fax Operation.Press OK.dPress a or b to choose Fwd/Page/Store.Press OK.ePress a or b to choose Paging.Press OK.fEnter your pager phone number followed by # # (up to 20 digits).Press OK.Do not include the area code if it is the same as that of your machine. For example, press:1 8 0 0 5 5 5 1 2 3 4 # #.gDo one of the following:If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, and then enter your fax number followed by # #.Press OK.For example, press:1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 # #If you do not need a PIN, press:Redial/Pause, and then enter your fax number followed by # #. Press OK.For example, press:Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 # #hPress Stop/Exit.Note• You cannot change a paging number or PIN remotely. • If Paging is turned on your machine cannot receive a color fax unless the sending machine converts it to black & white.• If you want to be paged for voice messages, make sure you pressed MC on/off key to turn the Message Center on.
Chapter 1072Fax Storage 10If you choose Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the remote retrieval commands.If you have set Fax Storage, a backup copy will automatically be printed at the machine.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Advanced Fax Operation.Press OK.dPress a or b to choose Fwd/Page/Store.Press OK.ePress a or b to choose Fax Storage.Press OK.fPress Stop/Exit.NoteIf Fax Storage is turned on your machine cannot receive a color fax unless the sending machine converts it to black & white. Fax Preview 10How to preview a received fax10If you choose Fax Preview you can view received faxes on the LCD by pressing the Fax Preview key. When the machine is in Ready mode, a popup message will appear on the LCD to alert you of new faxes. You can continue all operations.Setting Fax Preview 10aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Advanced Fax Operation.Press OK.dPress a or b to choose Fwd/Page/Store.Press OK.ePress a or b to choose Fax Preview.Press OK.fPress Stop/Exit.NoteWhen Fax Preview is turned on your machine can only print the color faxes it receives. It cannot store them in memory. Using a fax preview 10When you receive a fax, you will see the pop-up message on the LCD. (For example: New Fax(es): 02)aPress Fax Preview.You can see the new fax list.NoteYou can also see your old fax list by pressing l. Press # to go back to your new fax list.
Advanced fax operations (Black & White only)7310bPress a or b to choose the fax you want to see.Press OK.Note• If your fax is large there may be a delay before it is displayed on the LCD.• The LCD will show the current page number and total pages of the fax message. When your fax message is over 99 pages the total number of pages will be shown as “XX“. cPress Stop/Exit.When a fax is open the control panel keys will perform the operations shown below.How to delete all faxes in the list 10aPress Fax Preview.bPress a or b to choose Delete All.Press OK.Then, confirm the Delete by pressing 1.How to print all faxes in the list 10aPress Fax Preview.bPress a or b to choose Print All.Press OK.Key DescriptionEnlarge the fax.Reduce the fax.a or bScroll vertically.d or cScroll horizontally.Rotate the fax clockwise.Delete the fax.Press 1 to confirm.Go back to the previous page.Go to the next page.Go to the next step.(Print, Back and Exit are available.) Go back to the fax list.Black StartPrint the fax.Press 1 to print the whole message or 2 to print the current page only.After printing, you can choose to delete or keep the fax.)
Chapter 1074How to preview an outgoing fax (Black & White only) 10You can preview a fax message before you send it. You must set the Real Time Transmission and Polling RX to off before you use this feature.aPress (Fax).bLoad the document.cEnter the fax number using the dial pad or Speed Dial.dPress Fax Preview.The machine starts scanning the document and the outgoing fax appears on the LCD. When the fax is open the control panel keys will perform the operations shown below.ePress Black Start.NoteThe fax message in the memory will be erased when you press Black Start. PC Fax Receive 10If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes.Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory. The number of received faxes that are stored in the memory will appear at the bottom left side of the LCD.When you start your PC and the PC-FAX Receiving software runs, your machine transfers your faxes to your PC automatically.To transfer the received faxes to your PC you must have the PC-FAX Receiving software running on your PC. (For details, see PC-FAX receiving in the Software User’s Guide on the CD-ROM.)If you choose Backup Print:On the machine will also print the fax.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Advanced Fax Operation.Press OK.dPress a or b to choose Fwd/Page/Store.Press OK.ePress a or b to choose PC Fax Receive.Press OK.fPress a or b to choose <USB> or the PC you want to receive.Press OK.gPress a or b to choose Backup Print:On or Backup Print:Off.Press OK.Key DescriptionEnlarge the fax.Reduce the fax.a or bScroll vertically.d or cScroll horizontally.Rotate the fax clockwise.Delete the fax.Press 1 to confirm.Go back to the previous page.Go to the next page.
Advanced fax operations (Black & White only)7510hPress Stop/Exit.Note• PC Fax Receive is not supported in the Mac OS®.• Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on you PC. Make sure your PC is connected and turned on. (For details see PC-FAX Receiving in the Software User’s Guide on the CD-ROM.)• In the event of a power failure, the machine will store your faxes in the memory for approximately 24 hours. However, if you choose Backup Print:On the machine will print the fax, so you will have a copy if there is a power failure before it is sent to the PC.• If you get an error message and the machine cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC. (For details, see Error messages on page 136.)• When PC Fax Receive is turned on only black & white faxes can be received into the memory and sent to the PC. Color faxes will be received in real time and printed in color. Changing the destination PC 10aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Advanced Fax Operation.Press OK.dPress a or b to choose Fwd/Page/Store.Press OK.ePress a or b to choose PC Fax Receive.Press OK.fPress a or b to choose Change.Press OK.gPress a or b to choose <USB> or the PC you want to receive.Press OK.hPress a or b to choose Backup Print:On or Backup Print:Off.Press OK.iPress Stop/Exit.
Chapter 1076Turning off Advanced Fax Operations 10aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Advanced Fax Operation.Press OK.dPress a or b to choose Fwd/Page/Store.Press OK.ePress a or b to choose Off.Press OK.fPress Stop/Exit.NoteThe LCD will give you more options if there are received faxes still in your machine’s memory. (See Changing Advanced Fax Operations on page 76.) Changing Advanced Fax Operations 10If received faxes are left in your machine's memory when you change the Advanced Fax Operations, the LCD will ask you one of the following questions:Erase All Fax?Yes iPress 1No iPress 2Print All Fax?Yes iPress 1No iPress 2• If you press 1, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.• If you press 2, faxes in the memory will not be erased or printed and the setting will be unchanged.If received faxes are left in the machine's memory when you change to PC Fax Receive from another option [Fax Forward, Paging, Fax Storage or Fax Preview], press a or b to choose the PC.The LCD will ask you the following message:Send Fax to PC?Yes iPress 1No iPress 2• If you press 1, faxes in the memory will be sent to your PC before the setting changes. You will be asked if you want to turn on Backup Print. (For detail, see PC Fax Receive on page 74.)• If you press 2, faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged.
Advanced fax operations (Black & White only)7710Remote Retrieval 10You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages.Setting a Remote Access Code 10The remote access code lets you access the remote retrieval features when you are away from your machine. Before you can use the remote access and retrieval features, you have to set up your own code. The factory default code is inactive code (---l).aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Advanced Fax Operation.Press OK.dPress a or b to choose Remote Access.eEnter a three-digit code using numbers 0-9, l, or #.Press OK. (The preset ‘l’ cannot be changed.)NoteDo not use the same code as your Fax Receive Code (l 5 1) or Telephone Answer Code (# 5 1). (See Using external and extension telephones on page 55.) fPress Stop/Exit.NoteYou can change your code at any time by entering a new one. If you want to make your code inactive, press Clear/Back in step e to restore the inactive setting (---l) and press OK. Using your Remote Access Code 10aDial your fax number from a touch tone telephone or another fax machine.bWhen your machine answers, enter your remote access code (3 digits followed by l) at once.cThe machine signals if it has received messages:1 long beep — Fax messages2 long beeps — Voice messages3 long beeps — Fax & Voice messagesNo beeps — No messagesdWhen the machine gives two short beeps, enter a command.The machine will hang up if you wait longer than 30 seconds to enter a command. The machine will beep three times if you enter an invalid command.ePress 9 0 to reset the machine when you have finished.fHang up.NoteIf your machine is set to Manual mode and you want to use the remote retrieval features, wait about 2 minutes after it starts ringing, and then enter the remote access code within 30 seconds.
Chapter 1078Remote Fax commands 10Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.Remote commands Operation details91 Playing Voice messages After one long beep, the machine plays the ICM.1 Repeat or Skip Backward Press 1 while listening to an ICM to repeat it. If you press 1 before a message, you will hear the previous message.2 Skip Forward While playing the ICM, you can skip to the next message.9 STOP Playing Stop Playing the ICM. 93 Erase all ICM If you hear one long beep, the erase is accepted. If you hear three short beeps, you cannot erase because all voice messages have not been played, or there are no voice message to erase.*This code erases all recorded messages, not one at a time.94 Play and Record OGM in Memory1 Play 1 Msg Ctr OGM The machine plays the selected OGM. You can stop playing OGMs by pressing 9.2 F/T OGM2 Record 1 Msg Ctr OGM After one long beep, you can record the selected OGM. You will hear the message played once. You can stop recording the message by pressing 9.2 F/T OGM95 Change the Fax Forwarding, Paging or Fax Storage settings1 OFF You can choose Off after you have retrieved or erased all your messages.2 Fax Forwarding One long beep means the change is accepted. If you hear three short beeps, you cannot change because something has not been set up (for example, a Fax Forwarding or Paging number has not been registered). You can register your Fax Forwarding number by entering 4. (See Changing your Fax Forwarding number on page 79.) Once you have registered the number, Fax Forwarding will work.3 Paging4 Fax Forwarding number6 Fax Storage 96 Retrieve a fax2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages. (See Retrieving fax messages on page 79.)3 Erase faxes from the memory If you hear one long beep, fax messages have been erased from the memory.97 Check the receiving status1 Fax You can check whether your machine has received any faxes or voice messages. If yes, you will hear one long beep. If no, you will hear three short beeps.2 Voice
Advanced fax operations (Black & White only)7910Retrieving fax messages 10You can call your machine from any touch tone telephone and have your fax messages sent to a machine. Before you use this feature, you have to turn on Fax Storage.aDial your fax number.bWhen your machine answers, enter your remote access code (3 digits followed by l) at once. If you hear one long beep, you have messages.cWhen you hear two short beeps, press 962.dWait for the long beep, enter the number (up to 20 digits) of the remote fax machine you want your fax messages sent to using the dial pad, then enter # #.NoteYou cannot use l and # as dial numbers. However, press # if you want to create a pause. eHang up after you hear your machine beep. Your machine will call the other fax machine, which will then print your fax messages.Changing your Fax Forwarding number 10You can change the default setting of your fax forwarding number from another touch tone telephone or fax machine.aDial your fax number.bWhen your machine answers, enter your remote access code (3 digits followed by l) at once. If you hear one long beep, you have messages.cWhen you hear two short beeps, press 954.dWait for the long beep, enter the new number (up to 20 digits) of the remote fax machine you want your fax messages forwarded to using the dial pad, then enter # #.NoteYou cannot use l and # as dial numbers. However, press # if you want to create a pause. ePress 9 0 to reset the machine when you have finished.fHang up after you hear your machine beep.98 Change the Receive Mode1 Msg Ctr If you hear one long beep, your change has been accepted.2 Fax/Tel3 Fax Only90 Exit Pressing 9 0 allows you to exit remote retrieval. Wait for the long beep, then replace the handset.Remote commands Operation details
8011Fax reports 11You need to set up the Transmission Verification Report and Journal Period using the Menu keys.Transmission Verification Report 11You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you choose On or On+Image, the report will print for every fax you send.If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again. Choosing On+Image or Off+Image will print a section of the fax's first page on the report to help you remember.When the Transmission Verification Report is turned Off or Off+Image, the Report will only print if there is a transmission error, with NG in the RESULT column.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Report Setting.Press OK.dPress a or b to choose Transmission.ePress d or c to choose On, On+Image, Off or Off+Image.Press OK.fPress Stop/Exit.Fax Journal (activity report) 11You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can still print the report by following the steps on How to print a report on page 81. The factory setting is Every 50 Faxes.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Report Setting.Press OK.dPress a or b to choose Journal Period.ePress d or c to choose an interval.Press OK.(If you choose 7 days, the LCD will ask you to choose the first day for the 7-day countdown.)6, 12, 24 hours, 2 or 7 daysThe machine will print the report at the chosen time and then erase all jobs from its memory. If the machine's memory becomes full with 200 jobs before the time you chose has passed, the machine will print the Journal early and then erase all jobs from the memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from the memory.Every 50 FaxesThe machine will print the Journal when the machine has stored 50 jobs.fEnter the time to start printing in 24-hour format.Press OK.(For example: enter 19:45 for 7:45 PM.)gPress Stop/Exit.Printing Reports 11
Printing Reports8111Reports 11The following reports are available: TransmissionPrints a Transmission Verification Report for your last transmission.Help ListA help list about how to quickly program your machine.Quick-DialLists names and numbers stored in the Speed Dial memory, in alphabetical or numerical order.Fax JournalLists information about the last incoming and outgoing faxes. (TX: Transmit.) (RX: Receive.)User SettingsLists your settings.Network ConfigLists your Network settings.How to print a report 11aPress Menu.bPress a or b to choose Print Reports.Press OK.cPress a or b to choose the report you want.Press OK.dPress Black Start.ePress Stop/Exit.
8212Polling overview 12Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling.Polling receive 12Polling receive lets you call another fax machine to receive a fax.Setup to receive polling 12aPress (Fax).bPress a or b to choose Polling RX.cPress d or c to choose On (or Off).Press OK.dEnter the fax number you are polling.ePress Black Start or Color Start.The LCD shows Dialing.Sequential polling (Black & White only) 12Sequential polling lets you request documents from several fax machines in one operation. Afterwards, a Sequential Polling Report will be printed.aPress (Fax).bPress a or b to choose Polling RX.cPress d or c to choose On (or Off).Press OK.dPress a or b to choose Broadcasting.Press OK.ePress a or b to choose Add Number.Press OK.fEnter a number using Speed Dial, a Group, or the dial pad.Press OK.gRepeat steps e and f for all the fax numbers you want to poll, and then press a or b to choose Complete.Press OK.hPress Black Start.The machine polls each number or Group number in turn for a document.Press Stop/Exit while the machine is dialing to cancel the polling process.To cancel all sequential polling receive jobs, see Checking and canceling waiting jobs on page 37.Polling 12
Polling8312Polled transmit (Black & White only) 12Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it.The document will be stored and can be retrieved by any other fax machine until you delete it from the memory. (See Checking and canceling waiting jobs on page 37.)Set up for polled transmit 12aPress (Fax).bLoad your document.cPress a or b to choose Polled TX.dPress d or c to choose On (or Off).Press OK.ePress a or b to choose any settings you want to change.Press OK.After each setting is accepted, you can continue to change more settings.fPress Black Start.
Chapter 1284

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